General Manager - Theatre and Creative Arts Venues

Our client is the UK's largest and most progressive leisure operator. They are currently looking to recruit a Theatre Manager to oversee their venues based in St Albans and Harpenden.

Main Responsibilities:

Accountable for the delivery of a clean, safe and welcoming guest experience and for exceeding the financial and operational performance of the centre, including health and safety compliance, in accordance with the organisations Quality Management System.

Service Development Responsibilities:

• Actively engage with the Contract Manager - Theatre and Regional Managers who will provide essential and specialist support to ensure the delivery of the desired outcomes

• Be fully engaged with all key stakeholders to ensure that the Theatre is operated to an excellent level

• Be genuinely committed to leading the centre to deliver excellent commercial and operational results through empowering colleagues to fulfil their potential

• Have exceptional people skills, a passion for fulfilling our mission, and an ability to achieve specific objectives in a multi-functional role across two Theatres

• Assist in the creation and deliver the business plan ensuring the company and clients objectives are met

• Assist in the preparation of budgets for the Theatre

• Manage the expenditure code for the venue ensuring no unauthorised overspends

• Drive all income streams to ensure they are maximised and achieved whilst developing new streams into the business

• Assist in the management of the recruitment process, right to work, DBS and induction paperwork at the centre

• Achieve all key performance indicators

• Continuously improve the standards of the facility and services

• Lead, promote and adopt an approach to continuous service improvement

We are looking for candidates with3 years experience in the Theatre industry. Working in a team delivering a high standard of customer service in a safe environment. Proven track record of successful commercial management and service development.