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agile delivery operations manager
Cambridge University Press & Assessment
Principal Developer Team Lead
Cambridge University Press & Assessment Cambridge, Cambridgeshire
Job Title: Principal Developer Team Lead Salary: £51,400 - £68,800 Location: Cambridge/Hybrid Contract: Permanent This Principal Developer Team Lead position offers a pivotal opportunity to shape the technical future of a world-renowned academic organisation. You'll spearhead the migration of enterprise systems to cutting-edge cloud-native AWS architectures, while balancing hands-on technical leadership with people management responsibilities. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We're seeking a hands-on Principal Developer Team Lead to drive the technical transformation of our Exam Technology Organisation as we migrate legacy enterprise applications to modern, cloud-native architectures on AWS. You'll balance technical leadership with people management, leading a team of 4-8 developers while establishing the foundations for our future technology stack. Your initial focus will be on two strategic priorities: Evolving our SRE function - Building the DevOps infrastructure, automation, and tooling that enables Site Reliability Engineering practices across development and operations teams Advancing our AI development practice - Establishing standards, frameworks, and best practices for responsibly integrating AI capabilities into our education platforms. What You'll Do Technical Leadership Lead migration of legacy applications to cloud-native AWS architectures Build DevOps automation to support SRE practices Establish AI/ML development standards and frameworks Set observability, monitoring, and incident response standards Promote best practices in web, event-driven, and cloud-native technologies Provide technical expertise and oversee code reviews People Leadership Manage and mentor a team of 4-8 developers, providing coaching, development plan Identifying training needs in AI/ML and SRE. Support recruitment and foster a culture of continual improvement and wellbeing. Delivery & Collaboration Deliver software in agile squads Collaborate with architects, SREs, product owners, and infrastructure teams Liaise with stakeholders to identify education sector needs Plan and estimate migrations and feature delivery Coordinate with service management, security, and AWS experts About you Essentialexperience Degree or equivalent Proven technical team leadership Skilled in two or more modern programming languages Experience with AWS cloud and infrastructure DevOps skills: automation, CI/CD, infrastructure-as-code Understanding of SRE and observability Experience in web-apps and modern frameworks Strong communicator with technical and non-technical audiences Technical Expertise CI/CD pipelines, automation frameworks, and developer tooling Observability tools, monitoring, logging, and alerting systems Responsible AI practices and governance Event-driven architecture and microservices patterns Software design patterns and scalability best practices Security principles in cloud environments Leadership Qualities Ability to set technical standards and provide thought leadership Experience balancing people management with hands-on contribution Strong mentoring and coaching skills Collaborative approach that builds trust across teams Passion for continuous learning in AI/ML and DevOps Promotes inclusion and continuous improvement You'll be instrumental in our digital transformation, establishing the foundations for reliable, innovative systems that serve millions of learners, teachers, and researchers worldwide. By evolving our SRE function and advancing our AI practice, you'll empower teams to deliver high-performance solutions while responsibly harnessing cutting-edge technologies. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 16th April 2026. As part of the application process you can expect: Two questions to select one answer from multiple options. A 15-minute screening call with the Hiring Manager. First stage interview via MS Teams or in person. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Apr 14, 2026
Full time
Job Title: Principal Developer Team Lead Salary: £51,400 - £68,800 Location: Cambridge/Hybrid Contract: Permanent This Principal Developer Team Lead position offers a pivotal opportunity to shape the technical future of a world-renowned academic organisation. You'll spearhead the migration of enterprise systems to cutting-edge cloud-native AWS architectures, while balancing hands-on technical leadership with people management responsibilities. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We're seeking a hands-on Principal Developer Team Lead to drive the technical transformation of our Exam Technology Organisation as we migrate legacy enterprise applications to modern, cloud-native architectures on AWS. You'll balance technical leadership with people management, leading a team of 4-8 developers while establishing the foundations for our future technology stack. Your initial focus will be on two strategic priorities: Evolving our SRE function - Building the DevOps infrastructure, automation, and tooling that enables Site Reliability Engineering practices across development and operations teams Advancing our AI development practice - Establishing standards, frameworks, and best practices for responsibly integrating AI capabilities into our education platforms. What You'll Do Technical Leadership Lead migration of legacy applications to cloud-native AWS architectures Build DevOps automation to support SRE practices Establish AI/ML development standards and frameworks Set observability, monitoring, and incident response standards Promote best practices in web, event-driven, and cloud-native technologies Provide technical expertise and oversee code reviews People Leadership Manage and mentor a team of 4-8 developers, providing coaching, development plan Identifying training needs in AI/ML and SRE. Support recruitment and foster a culture of continual improvement and wellbeing. Delivery & Collaboration Deliver software in agile squads Collaborate with architects, SREs, product owners, and infrastructure teams Liaise with stakeholders to identify education sector needs Plan and estimate migrations and feature delivery Coordinate with service management, security, and AWS experts About you Essentialexperience Degree or equivalent Proven technical team leadership Skilled in two or more modern programming languages Experience with AWS cloud and infrastructure DevOps skills: automation, CI/CD, infrastructure-as-code Understanding of SRE and observability Experience in web-apps and modern frameworks Strong communicator with technical and non-technical audiences Technical Expertise CI/CD pipelines, automation frameworks, and developer tooling Observability tools, monitoring, logging, and alerting systems Responsible AI practices and governance Event-driven architecture and microservices patterns Software design patterns and scalability best practices Security principles in cloud environments Leadership Qualities Ability to set technical standards and provide thought leadership Experience balancing people management with hands-on contribution Strong mentoring and coaching skills Collaborative approach that builds trust across teams Passion for continuous learning in AI/ML and DevOps Promotes inclusion and continuous improvement You'll be instrumental in our digital transformation, establishing the foundations for reliable, innovative systems that serve millions of learners, teachers, and researchers worldwide. By evolving our SRE function and advancing our AI practice, you'll empower teams to deliver high-performance solutions while responsibly harnessing cutting-edge technologies. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 16th April 2026. As part of the application process you can expect: Two questions to select one answer from multiple options. A 15-minute screening call with the Hiring Manager. First stage interview via MS Teams or in person. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Government Digital & Data
Agile Delivery Manager - Intellectual Property Office - SEO
Government Digital & Data Newport, Gwent
Location Newport NP10 8QQ About the job Job summary Agile Delivery Manager The IPO is an exciting modern organisation where technology is a key component of our services to operate and innovate effectively. We are currently delivering a major end to end digital transformation program bringing cutting-edge technologies into our estate whilst also maintaining our live services. As a proactive and experienced Delivery Manager aligned to one of our service squads, you will be responsible for ensuring effective delivery across your squad, including new and ongoing products and services, and their operational management. You will work closely with Product Managers and ensure planning, execution, tracking and reporting of priorities, while balancing Agile best practices with pragmatic delivery decisions. The service squad is a multi-disciplinary team, including Development Engineers, Test Engineers, Technical Architects, Product Managers, User Researchers, Business Analysts and Service Owners. The successful candidate will have a proven background in running functional Agile teams and be passionate about Agile delivery methodologies for converting extensive backlogs to production ready systems at pace. The role is critical in enabling the team to deliver high quality outcomes, efficiently and collaboratively, while aligning closely with wider programme objectives and timelines. You will be part of a wider Delivery Manager Community of Practice aimed at maintaining and enhancing standards of practice around Delivery Management across the DDaT Directorate. As such, you will play an integral role in not only the professional development of others in the Community of Practice but also for those that make up the service squads, by feeding into and influencing their own Communities of Practice, continually driving DDaT forward. You will have extensive experience and knowledge in delivery management, stakeholder management, Agile ways of working and their associated frameworks, such as SCRUM and Kanban. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Facilitate Agile Ceremonies : stand-ups, planning, retrospectives, and reviews to maintain momentum and foster continuous improvement. Team Planning & Prioritisation : Support the team in estimating, tracking, and delivering priorities, ensuring alignment with business goals. Stakeholder Collaboration : Work closely with the Product Manager and technical stakeholders to understand priorities and dependencies. Workflow : Oversee the daily flow of work items, ensuring progression from backlog to delivery, using flow metrics where appropriate to enhance predictability and efficiency. Reporting & Insights : Track and report against key milestones and forecasts, providing clear visibility on team progress. Programme-Level Engagement : Represent the team in programme-level sessions, articulating updates, risks, and dependencies. Risk & Issue Management : Identify and address risks promptly, ensuring mitigation plans are in place. Incident Response : Act as a key escalation point during live incidents, helping to coordinate resolution and communication. Removing Blockers : Proactively address obstacles that hinder team performance and ensure a clear pathway for delivery. Continuous Improvement : Drive team maturity in agile delivery practices, fostering a culture of learning and adaptation. Cross-Team Dependencies : Understand and manage dependencies with other teams and workstreams across the programme. Ensure smooth integration and alignment of delivery plans. Person specification Evidence of communicating effectively across the wider organisation, understanding differing stakeholders for example technical/non-technical and political boundaries, understanding the context. Expertise in facilitating agile ceremonies and team collaboration. Ability to manage priorities, dependencies, and risks effectively. Extensive background in providing accurate, timely information on progress, resourcing, and impediments to allow informed decision making Experience using agile tools such as Azure DevOps, Actionable Agile or similar. Excellent stakeholder management and communication skills. Experience of leading technical delivery teams utilising automated delivery methodologies including automated development pipelines, automated testing, operations etc. Ability to Influence, both inside the Digital, Data and Technology department, and across the organisation. Familiarity with Kanban flow metrics and data-driven decision-making. Demonstrable experience producing high value Project Delivery MI A passion for continuous improvement and agile best practices. Product Manager/Product Owner experience to help understand the wider delivery direction Understanding of DSIT/CDDO digital and technology pipelines A relevant Scrum Master/Agile Project Manager qualification
Apr 14, 2026
Full time
Location Newport NP10 8QQ About the job Job summary Agile Delivery Manager The IPO is an exciting modern organisation where technology is a key component of our services to operate and innovate effectively. We are currently delivering a major end to end digital transformation program bringing cutting-edge technologies into our estate whilst also maintaining our live services. As a proactive and experienced Delivery Manager aligned to one of our service squads, you will be responsible for ensuring effective delivery across your squad, including new and ongoing products and services, and their operational management. You will work closely with Product Managers and ensure planning, execution, tracking and reporting of priorities, while balancing Agile best practices with pragmatic delivery decisions. The service squad is a multi-disciplinary team, including Development Engineers, Test Engineers, Technical Architects, Product Managers, User Researchers, Business Analysts and Service Owners. The successful candidate will have a proven background in running functional Agile teams and be passionate about Agile delivery methodologies for converting extensive backlogs to production ready systems at pace. The role is critical in enabling the team to deliver high quality outcomes, efficiently and collaboratively, while aligning closely with wider programme objectives and timelines. You will be part of a wider Delivery Manager Community of Practice aimed at maintaining and enhancing standards of practice around Delivery Management across the DDaT Directorate. As such, you will play an integral role in not only the professional development of others in the Community of Practice but also for those that make up the service squads, by feeding into and influencing their own Communities of Practice, continually driving DDaT forward. You will have extensive experience and knowledge in delivery management, stakeholder management, Agile ways of working and their associated frameworks, such as SCRUM and Kanban. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Facilitate Agile Ceremonies : stand-ups, planning, retrospectives, and reviews to maintain momentum and foster continuous improvement. Team Planning & Prioritisation : Support the team in estimating, tracking, and delivering priorities, ensuring alignment with business goals. Stakeholder Collaboration : Work closely with the Product Manager and technical stakeholders to understand priorities and dependencies. Workflow : Oversee the daily flow of work items, ensuring progression from backlog to delivery, using flow metrics where appropriate to enhance predictability and efficiency. Reporting & Insights : Track and report against key milestones and forecasts, providing clear visibility on team progress. Programme-Level Engagement : Represent the team in programme-level sessions, articulating updates, risks, and dependencies. Risk & Issue Management : Identify and address risks promptly, ensuring mitigation plans are in place. Incident Response : Act as a key escalation point during live incidents, helping to coordinate resolution and communication. Removing Blockers : Proactively address obstacles that hinder team performance and ensure a clear pathway for delivery. Continuous Improvement : Drive team maturity in agile delivery practices, fostering a culture of learning and adaptation. Cross-Team Dependencies : Understand and manage dependencies with other teams and workstreams across the programme. Ensure smooth integration and alignment of delivery plans. Person specification Evidence of communicating effectively across the wider organisation, understanding differing stakeholders for example technical/non-technical and political boundaries, understanding the context. Expertise in facilitating agile ceremonies and team collaboration. Ability to manage priorities, dependencies, and risks effectively. Extensive background in providing accurate, timely information on progress, resourcing, and impediments to allow informed decision making Experience using agile tools such as Azure DevOps, Actionable Agile or similar. Excellent stakeholder management and communication skills. Experience of leading technical delivery teams utilising automated delivery methodologies including automated development pipelines, automated testing, operations etc. Ability to Influence, both inside the Digital, Data and Technology department, and across the organisation. Familiarity with Kanban flow metrics and data-driven decision-making. Demonstrable experience producing high value Project Delivery MI A passion for continuous improvement and agile best practices. Product Manager/Product Owner experience to help understand the wider delivery direction Understanding of DSIT/CDDO digital and technology pipelines A relevant Scrum Master/Agile Project Manager qualification
General Optical Council
Head of Investigations - 12 months FTC
General Optical Council
The Head of Investigations is a member of the Regulatory Operations leadership team and will be jointly responsible with the Head of Case Progression and Head of Fitness to Practise (FtP) Legal for the high quality and timely progression of investigations into concerns about fitness to practise, in accordance with legislation and fitness to practise rules. Key elements of the role include: Strategic and operational responsibility for the delivery of a high quality and effective casework management process - embedding a customer-focused service which maximises use of available resources to enable improvements in the end-to-end age profile of our open casework Overall budgetary and financial accounting responsibility for the investigation function ensuring value for money and a continuous focus on efficient financial and operational management Responsible for the management, oversight and performance of panel firms providing legal services, ensuring cases are proactively progressed in the most efficient, timely and cost-effective way possible Oversight and review of the resource structure and casework processes to ensure high quality and effective casework management and support Maintaining a high level of knowledge on the broader regulatory framework and providing up-to-date expertise and advice to the Senior Management Team and Council on issues relating to fitness to practise Your work and behaviours will demonstrate our key values We act with integrity We pursue excellence We respect other people and ideas We show empathy We behave fairly We are agile and responsive to change As a member of the GOC Leadership team, the postholder will support the Director by co-leading service improvement projects across the directorate and wider GOC and engage colleagues to deliver process and behavioural change to support our strategic plans. The postholder will on occasion be asked to deputise for the Director of Regulatory Operations. Key Accountabilities Lead the performance of the investigations team, allocating work and setting targeted key performance indicators in line with the organisation's strategic aims Review and oversee effective progress of all investigation cases and consistent application of FtP policy pre-hearing, including regular progress review meetings with teams Identify and implement improvements to performance and risk management, effective case management and support, and proactive performance reporting Oversee the management and performance of panel firms to ensure the GOC receives high quality, efficient and cost-effective legal advice and collaborate with the Head of FtP Legal to embed a cost-effective model of legal support across the directorate Ensure high quality customer service is provided to all stakeholders, both internal and external Ensure the timely production of high quality and accurate financial and management information to inform SMT, Council and the Professional Standards Authority (PSA) of progress against the business plan and other key performance indicators and present this information to senior stakeholders as required Manage, coach and develop operations managers (investigations) within a dynamic, supportive and positive team working environment Contribute to the development of FtP policy, guidance and strategy Support the development of strategies and initiatives that deliver the Council's vision and corporate objectives Contribute to working groups of the PSA and Department of Health and Social Care (DHSC) to progress our commitment to meeting all relevant standards and to progress our legislative reform agenda Deliver programme or project management responsibilities as required Essential Skills/Experience/Qualifications Comprehensive knowledge of the legal framework governing professionals healthcare regulation Significant experience of overseeing efficient casework management or other similar function Experience of leading performance change Comprehensive knowledge and significant experience of using data in driving performance improvement Understanding of the role of fitness to practise and similar legal issues, or a demonstrable ability to acquire such an understanding Ability to engage effectively with stakeholders at all levels Closing date for this role is 24 April :59pm, please note we reserve the right to close this role early dependent on number of applications. Please note that your application will only be considered if it includes both CV and a cover letter. The cover letter should be no longer than 2 A4 pages and must demonstrate how you meet the essential criteria of this role. REF-
Apr 14, 2026
Full time
The Head of Investigations is a member of the Regulatory Operations leadership team and will be jointly responsible with the Head of Case Progression and Head of Fitness to Practise (FtP) Legal for the high quality and timely progression of investigations into concerns about fitness to practise, in accordance with legislation and fitness to practise rules. Key elements of the role include: Strategic and operational responsibility for the delivery of a high quality and effective casework management process - embedding a customer-focused service which maximises use of available resources to enable improvements in the end-to-end age profile of our open casework Overall budgetary and financial accounting responsibility for the investigation function ensuring value for money and a continuous focus on efficient financial and operational management Responsible for the management, oversight and performance of panel firms providing legal services, ensuring cases are proactively progressed in the most efficient, timely and cost-effective way possible Oversight and review of the resource structure and casework processes to ensure high quality and effective casework management and support Maintaining a high level of knowledge on the broader regulatory framework and providing up-to-date expertise and advice to the Senior Management Team and Council on issues relating to fitness to practise Your work and behaviours will demonstrate our key values We act with integrity We pursue excellence We respect other people and ideas We show empathy We behave fairly We are agile and responsive to change As a member of the GOC Leadership team, the postholder will support the Director by co-leading service improvement projects across the directorate and wider GOC and engage colleagues to deliver process and behavioural change to support our strategic plans. The postholder will on occasion be asked to deputise for the Director of Regulatory Operations. Key Accountabilities Lead the performance of the investigations team, allocating work and setting targeted key performance indicators in line with the organisation's strategic aims Review and oversee effective progress of all investigation cases and consistent application of FtP policy pre-hearing, including regular progress review meetings with teams Identify and implement improvements to performance and risk management, effective case management and support, and proactive performance reporting Oversee the management and performance of panel firms to ensure the GOC receives high quality, efficient and cost-effective legal advice and collaborate with the Head of FtP Legal to embed a cost-effective model of legal support across the directorate Ensure high quality customer service is provided to all stakeholders, both internal and external Ensure the timely production of high quality and accurate financial and management information to inform SMT, Council and the Professional Standards Authority (PSA) of progress against the business plan and other key performance indicators and present this information to senior stakeholders as required Manage, coach and develop operations managers (investigations) within a dynamic, supportive and positive team working environment Contribute to the development of FtP policy, guidance and strategy Support the development of strategies and initiatives that deliver the Council's vision and corporate objectives Contribute to working groups of the PSA and Department of Health and Social Care (DHSC) to progress our commitment to meeting all relevant standards and to progress our legislative reform agenda Deliver programme or project management responsibilities as required Essential Skills/Experience/Qualifications Comprehensive knowledge of the legal framework governing professionals healthcare regulation Significant experience of overseeing efficient casework management or other similar function Experience of leading performance change Comprehensive knowledge and significant experience of using data in driving performance improvement Understanding of the role of fitness to practise and similar legal issues, or a demonstrable ability to acquire such an understanding Ability to engage effectively with stakeholders at all levels Closing date for this role is 24 April :59pm, please note we reserve the right to close this role early dependent on number of applications. Please note that your application will only be considered if it includes both CV and a cover letter. The cover letter should be no longer than 2 A4 pages and must demonstrate how you meet the essential criteria of this role. REF-
Project Manager- New store openings
Sonova Group
Boots Hearingcare is part of the Sonova family. Together, we're driven by a shared vision: a world where everyone can enjoy the delight of hearing. We combine personalised audiological care-comprehensive assessments, expert fittings, and dedicated aftercare-with cutting-edge hearing technology, from hearing aids to cochlear implants. Backed by Sonova's decades of industry-leading innovation, we're proud to improve hearing health, strengthen human connection, and help more people engage fully with the world around them. Join us in creating a more connected world, where every voice is heard and every story matters. Warrington, United Kingdom Project Manager- New store openings 162746 If you're a Project Manager who thrives on delivering complex projects, working across multiple stakeholders, and seeing tangible results-but want a role where your work directly drives business growth, this could be your next step. This is an opportunity to lead the end-to-end delivery of new store and clinic openings across the Boots Hearingcare estate, supported by the scale, stability, and investment of Boots Hearingcare and Sonova behind you. No ambiguity. No siloed working. Just clear ownership, cross-functional collaboration, and the backing to deliver projects properly. The environment You'll work within a highly collaborative, cross-functional environment, partnering with teams across: Property, IT, Operations, Clinical, Marketing, Supply Chain, Finance, and L&D Sales and Sales Operations leadership External partners supporting store development and delivery Everything is built around enabling smooth, high-quality openings and scalable operational growth. The role As a Project Manager - New Store Openings, you'll: Take ownership of the full lifecycle of new store and room openings, from approval through to operational handover Lead cross-functional project delivery, ensuring clear scope, timelines, governance, and accountability Develop and manage detailed project plans, including milestones, dependencies, and RAID logs Coordinate multiple stakeholders, ensuring alignment across all departments involved in each opening Ensure all elements-equipment, systems, compliance, training, and operational readiness-are in place ahead of launch Implement structured readiness and sign-off processes before handover to Sales Monitor post-opening performance and manage snagging and issue resolution Lead post-implementation reviews and embed continuous improvement Support and deliver wider Sales Operations projects, including process improvements and commercial initiatives Provide clear, structured reporting to senior stakeholders We're building scalable, high-performing operations-and this role is key to that journey. This role offers progression into: Senior Project Management roles Programme or Portfolio Management positions Broader leadership roles within Sales Operations or the wider business You'll also benefit from: Exposure to senior stakeholders and strategic decision-making The opportunity to shape how projects are delivered across the business Ongoing development in project management frameworks and leadership capability What's in it for you Competitive salary (DOE) Hybrid working - Warrington base with flexibility Annual leave 25-30 days + bank holidays Boots Discount Card Flexible Benefits Box - tailor your package Option to buy/sell up to 5 days holiday Option to increase personal pension contributions Telus wellbeing support - confidential support inside and outside work Long service awards recognising your contribution What we're looking for Minimum 2+ years' project management experience, ideally within retail or healthcare Experience managing multi-stakeholder, cross-functional projects Strong organisational skills with the ability to manage multiple priorities Excellent communication and stakeholder management skills High attention to detail and confidence working with systems and documentation A proactive, solutions-focused approach to problem solving Experience with formal project methodologies (PRINCE2, Agile, PMP or similar) desirable We care. We drive innovation. We strive for excellence. We build the best team. Boots Hearingcare is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to cultivate the strongest team in the marketplace. We're committed to ensuring equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Apr 14, 2026
Full time
Boots Hearingcare is part of the Sonova family. Together, we're driven by a shared vision: a world where everyone can enjoy the delight of hearing. We combine personalised audiological care-comprehensive assessments, expert fittings, and dedicated aftercare-with cutting-edge hearing technology, from hearing aids to cochlear implants. Backed by Sonova's decades of industry-leading innovation, we're proud to improve hearing health, strengthen human connection, and help more people engage fully with the world around them. Join us in creating a more connected world, where every voice is heard and every story matters. Warrington, United Kingdom Project Manager- New store openings 162746 If you're a Project Manager who thrives on delivering complex projects, working across multiple stakeholders, and seeing tangible results-but want a role where your work directly drives business growth, this could be your next step. This is an opportunity to lead the end-to-end delivery of new store and clinic openings across the Boots Hearingcare estate, supported by the scale, stability, and investment of Boots Hearingcare and Sonova behind you. No ambiguity. No siloed working. Just clear ownership, cross-functional collaboration, and the backing to deliver projects properly. The environment You'll work within a highly collaborative, cross-functional environment, partnering with teams across: Property, IT, Operations, Clinical, Marketing, Supply Chain, Finance, and L&D Sales and Sales Operations leadership External partners supporting store development and delivery Everything is built around enabling smooth, high-quality openings and scalable operational growth. The role As a Project Manager - New Store Openings, you'll: Take ownership of the full lifecycle of new store and room openings, from approval through to operational handover Lead cross-functional project delivery, ensuring clear scope, timelines, governance, and accountability Develop and manage detailed project plans, including milestones, dependencies, and RAID logs Coordinate multiple stakeholders, ensuring alignment across all departments involved in each opening Ensure all elements-equipment, systems, compliance, training, and operational readiness-are in place ahead of launch Implement structured readiness and sign-off processes before handover to Sales Monitor post-opening performance and manage snagging and issue resolution Lead post-implementation reviews and embed continuous improvement Support and deliver wider Sales Operations projects, including process improvements and commercial initiatives Provide clear, structured reporting to senior stakeholders We're building scalable, high-performing operations-and this role is key to that journey. This role offers progression into: Senior Project Management roles Programme or Portfolio Management positions Broader leadership roles within Sales Operations or the wider business You'll also benefit from: Exposure to senior stakeholders and strategic decision-making The opportunity to shape how projects are delivered across the business Ongoing development in project management frameworks and leadership capability What's in it for you Competitive salary (DOE) Hybrid working - Warrington base with flexibility Annual leave 25-30 days + bank holidays Boots Discount Card Flexible Benefits Box - tailor your package Option to buy/sell up to 5 days holiday Option to increase personal pension contributions Telus wellbeing support - confidential support inside and outside work Long service awards recognising your contribution What we're looking for Minimum 2+ years' project management experience, ideally within retail or healthcare Experience managing multi-stakeholder, cross-functional projects Strong organisational skills with the ability to manage multiple priorities Excellent communication and stakeholder management skills High attention to detail and confidence working with systems and documentation A proactive, solutions-focused approach to problem solving Experience with formal project methodologies (PRINCE2, Agile, PMP or similar) desirable We care. We drive innovation. We strive for excellence. We build the best team. Boots Hearingcare is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to cultivate the strongest team in the marketplace. We're committed to ensuring equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Enterprise Architecture Manager - Products
WeAreTechWomen
Job Description Role: Technology, Strategy & Advisory, Enterprise Architect Manager - Products Location: London, Manchester, Newcastle, Edinburgh Industry: Products Mobility: Up to 100% Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Accenture is recognised worldwide for business performance and inclusion and diversity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Your responsibilities as an Enterprise Architect Manager Enterprise Strategy and Architecture Leadership Assess the impact of business strategy on the enterprise architecture across organisation, processes, applications, data, infrastructure and operations Define and co create enterprise architecture visions, target states and multi year roadmaps aligned to business objectives Translate complex architectural concepts into clear, outcome focused narratives for executive stakeholders Stay abreast of industry dynamics, current and emerging trends, to identify and formulate the need for change in the enterprise architecture Transformation Design and Value Realisation Develop actionable transformation roadmaps using Lean and Agile enterprise principles Build value cases and investment justifications aligned to client strategic planning cycles Identify value levers including cost reduction, technical debt treatment, platform consolidation and new digital capabilities Architecture Governance and Delivery Assurance Provide enterprise architecture governance throughout transformation programmes Lead architectural decision making across client business and technology teams, and third party vendors Conduct end to end vendor and platform assessments Capability and Team Leadership Lead and develop teams of Enterprise Architects across engagements Create and evolve reusable enterprise architecture assets, blueprints and accelerators Support definition and implementation of Enterprise Architecture operating models and maturity improvement roadmaps We are looking for individuals who Experience working across one or more architecture domains, including Business, Application, Data, Technology and/or Security Experience contributing to or leading complex, enterprise scale transformation programmes Ability to operate across different levels of abstraction, from executive strategy to architectural detail Strong stakeholder management skills with the ability to influence senior leaders Curiosity and a point of view on leveraging AI and Data, Cloud and emerging technologies to solve business challenges Have interest or experience with key Technology Platforms across AI solutions (OpenAI, AWS, Palantir, Google, Microsoft), Cloud (Azure, AWS, Google), Supply Chain (O9, BlueYonder, Kinaxis), CRM (Dynamics, Salesforce), Data (Databricks, Snowflake), ERP (SAP S4) or others Set yourself apart Deep knowledge of one or more Products industry or sub sector with a clear architectural point of view Experience shaping enterprise wide business capability models and maturity assessments Strong understanding of data architectures, governance, security and privacy Experience with enterprise architecture tooling such as LeanIX Prior consulting experience in Technology Strategy or Enterprise Architecture, or experience in an architecture function Relevant certifications such as TOGAF, COBIT, DCAM, or cloud solution architecture Experience with Enterprise / platform / application (e.g., cloud / SAP) / data architecture Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework What's in it for you In addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility required Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Equal Employment Opportunity Statement Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Additional Information Location: London
Apr 14, 2026
Full time
Job Description Role: Technology, Strategy & Advisory, Enterprise Architect Manager - Products Location: London, Manchester, Newcastle, Edinburgh Industry: Products Mobility: Up to 100% Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Accenture is recognised worldwide for business performance and inclusion and diversity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Your responsibilities as an Enterprise Architect Manager Enterprise Strategy and Architecture Leadership Assess the impact of business strategy on the enterprise architecture across organisation, processes, applications, data, infrastructure and operations Define and co create enterprise architecture visions, target states and multi year roadmaps aligned to business objectives Translate complex architectural concepts into clear, outcome focused narratives for executive stakeholders Stay abreast of industry dynamics, current and emerging trends, to identify and formulate the need for change in the enterprise architecture Transformation Design and Value Realisation Develop actionable transformation roadmaps using Lean and Agile enterprise principles Build value cases and investment justifications aligned to client strategic planning cycles Identify value levers including cost reduction, technical debt treatment, platform consolidation and new digital capabilities Architecture Governance and Delivery Assurance Provide enterprise architecture governance throughout transformation programmes Lead architectural decision making across client business and technology teams, and third party vendors Conduct end to end vendor and platform assessments Capability and Team Leadership Lead and develop teams of Enterprise Architects across engagements Create and evolve reusable enterprise architecture assets, blueprints and accelerators Support definition and implementation of Enterprise Architecture operating models and maturity improvement roadmaps We are looking for individuals who Experience working across one or more architecture domains, including Business, Application, Data, Technology and/or Security Experience contributing to or leading complex, enterprise scale transformation programmes Ability to operate across different levels of abstraction, from executive strategy to architectural detail Strong stakeholder management skills with the ability to influence senior leaders Curiosity and a point of view on leveraging AI and Data, Cloud and emerging technologies to solve business challenges Have interest or experience with key Technology Platforms across AI solutions (OpenAI, AWS, Palantir, Google, Microsoft), Cloud (Azure, AWS, Google), Supply Chain (O9, BlueYonder, Kinaxis), CRM (Dynamics, Salesforce), Data (Databricks, Snowflake), ERP (SAP S4) or others Set yourself apart Deep knowledge of one or more Products industry or sub sector with a clear architectural point of view Experience shaping enterprise wide business capability models and maturity assessments Strong understanding of data architectures, governance, security and privacy Experience with enterprise architecture tooling such as LeanIX Prior consulting experience in Technology Strategy or Enterprise Architecture, or experience in an architecture function Relevant certifications such as TOGAF, COBIT, DCAM, or cloud solution architecture Experience with Enterprise / platform / application (e.g., cloud / SAP) / data architecture Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework What's in it for you In addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility required Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Equal Employment Opportunity Statement Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Additional Information Location: London
Galliford Try
Site Agent
Galliford Try
Note for Recruitment Agencies: We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner. Site Agent (Structures) - Infrastructure - Bedfordshire Location - Bedfordshire Purpose of the role: As a Site Agent working on or new highways project in Bedfordshire and specialising in structures, you will take full responsibility for management of your section of works (structures) ensuring you meet client and company performance expectations. You will be expected to achieve the required project delivery, in line with the customer's objectives while maintaining high standards of health and safety, quality, environmental impact and cost control. What you will be doing: Foster a safe working environment for all Day to day management of a section of works including the supervision & monitoring of the site team & supply chain Coordinate, plan, and track project progress and assigned sections and provide progress updates to the Project Manager Manage scope changes across operations, design, and commercial aspects Identify and implement temporary works and value engineering solutions Ensure Risk Assessments and Method Statements (RAMS), Permit to Work systems, site inductions and safety briefings are correctly carried out Build strong client relationships and report progress to the Project Manager Ensure quality control, H&S compliance, and team competence through regular checks About you: Able to manage multiple or larger packages of work Read & Interpret data, drawings specifications and schedules Strong knowledge of CDM 15 and NEC HNC qualified or higher What we can offer in return: With an impressive order book of over £4.1 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our benefits: We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Competitive family leave policy Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it Paid for yearly membership to one recognised professional association relevant to your role About us: Galliford Try is one of the UK's leading construction groups with a vision to continuously be a people-orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in. Infrastructure Business Our Infrastructure business has seen impressive growth over the last few years, securing a number of high-profile projects and places on key frameworks that have cemented our position as a leading player in the infrastructure sector. We are committed to investing in the success of our people, our business and our partners by consistently exceeding targets and delivering value to our customers through excellence, efficiency and innovation. We ensure that we have a positive impact and lasting legacy on the local environment, society and the communities in which we work. With a solid foundation, we are poised for continued growth. Our Sustainable Growth Strategy centres on expanding our core capabilities into adjacent markets with new and existing customers, with a focus on infrastructure resilience to support the UK's transition to net zero. Infrastructure (Local Authority) Our local authority business stream focuses on delivering vital infrastructure across the country, connecting communities, improving safety and providing multi modal forms of transport through a regionally focused approach. We have an excellent reputation in the marketplace as a trusted and reliable partner. Our strong portfolio of schemes and key role on nine frameworks in the UK provides over 100 local authorities with direct access to our services. For more information on this role or to enquire about other positions available within ourInfrastructurebusiness please contactJenny Reid on Additional Information: Galliford Try welcomes applications from candidates who would like to work full-time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage, and would be grateful if, you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. A full job description for this role is available upon request. Job Info Job Identification 2811 Job Category Construction Posting Date 03/17/2026, 06:15 PM Apply Before 04/09/2026, 11:00 PM Job Schedule Full time Locations General Site Location - England, Uxbridge, UB8 2AD, GB
Apr 14, 2026
Full time
Note for Recruitment Agencies: We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner. Site Agent (Structures) - Infrastructure - Bedfordshire Location - Bedfordshire Purpose of the role: As a Site Agent working on or new highways project in Bedfordshire and specialising in structures, you will take full responsibility for management of your section of works (structures) ensuring you meet client and company performance expectations. You will be expected to achieve the required project delivery, in line with the customer's objectives while maintaining high standards of health and safety, quality, environmental impact and cost control. What you will be doing: Foster a safe working environment for all Day to day management of a section of works including the supervision & monitoring of the site team & supply chain Coordinate, plan, and track project progress and assigned sections and provide progress updates to the Project Manager Manage scope changes across operations, design, and commercial aspects Identify and implement temporary works and value engineering solutions Ensure Risk Assessments and Method Statements (RAMS), Permit to Work systems, site inductions and safety briefings are correctly carried out Build strong client relationships and report progress to the Project Manager Ensure quality control, H&S compliance, and team competence through regular checks About you: Able to manage multiple or larger packages of work Read & Interpret data, drawings specifications and schedules Strong knowledge of CDM 15 and NEC HNC qualified or higher What we can offer in return: With an impressive order book of over £4.1 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our benefits: We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Competitive family leave policy Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it Paid for yearly membership to one recognised professional association relevant to your role About us: Galliford Try is one of the UK's leading construction groups with a vision to continuously be a people-orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in. Infrastructure Business Our Infrastructure business has seen impressive growth over the last few years, securing a number of high-profile projects and places on key frameworks that have cemented our position as a leading player in the infrastructure sector. We are committed to investing in the success of our people, our business and our partners by consistently exceeding targets and delivering value to our customers through excellence, efficiency and innovation. We ensure that we have a positive impact and lasting legacy on the local environment, society and the communities in which we work. With a solid foundation, we are poised for continued growth. Our Sustainable Growth Strategy centres on expanding our core capabilities into adjacent markets with new and existing customers, with a focus on infrastructure resilience to support the UK's transition to net zero. Infrastructure (Local Authority) Our local authority business stream focuses on delivering vital infrastructure across the country, connecting communities, improving safety and providing multi modal forms of transport through a regionally focused approach. We have an excellent reputation in the marketplace as a trusted and reliable partner. Our strong portfolio of schemes and key role on nine frameworks in the UK provides over 100 local authorities with direct access to our services. For more information on this role or to enquire about other positions available within ourInfrastructurebusiness please contactJenny Reid on Additional Information: Galliford Try welcomes applications from candidates who would like to work full-time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage, and would be grateful if, you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. A full job description for this role is available upon request. Job Info Job Identification 2811 Job Category Construction Posting Date 03/17/2026, 06:15 PM Apply Before 04/09/2026, 11:00 PM Job Schedule Full time Locations General Site Location - England, Uxbridge, UB8 2AD, GB
Senior Project Manager
Warner Media, LLC.
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role To provide direction, management, organization and reporting of project workstreams related to the implementation of production technology projects globally, including general application based, transition, transformation and operational when required. Daily activities will vary slightly based on the type of project being managed but will include management of vendors, technical architects, analysts, testers, engineers and support teams, as well as research, analysis, requirements elicitation and process modelling leading to recommendations of business efficiencies and performance improvements. Your Role Accountabilities OPERATIONS / PROJECT MANAGEMENT Partner with the business to deliver secure, reliable technology solutions across infrastructure, storage, Office 365, Active Directory, and application platforms. Lead end to end project planning, managing scope, schedule, costs, risks and quality for technical implementations and upgrades. Gather and document business requirements, use cases and process flows, translating them into actionable technical deliverables. Oversee software application deployments across content management, sales, finance and marketing systems used within TV production environments. Coordinate cross functional teams, vendors, architects, and engineers to ensure timely delivery and clear accountability. Ensure robust testing and user acceptance, driving high adoption rates and smooth transitions to production. Monitor progress against milestones, proactively managing escalations and communicating status to senior leadership. Support readiness, training, deployment, and early life support for all assigned technology projects. STRATEGY Define and validate solution scope aligned to business and production technology strategies. Build business cases with clear ROI, recommending initiatives that enhance operational efficiency and security posture. Develop statements of work, functional specifications, and design sign offs in collaboration with technical and business stakeholders. Continuously assess solution performance post deployment and drive improvement actions. Qualifications & Experiences Technical Strong understanding of project management practices across Initiation, Planning, Execution, Control, and Close. Hands on experience with infrastructure projects (storage, AD, O365, networking, security hardening). Skilled in business analysis: requirements gathering, user stories, process mapping, and future state definition. Ability to evaluate impacts of new capabilities across users, systems, and business processes. Knowledge of production technology environments and willingness to learn TV specific systems. Functional Experience managing outsourced/remote teams and diverse technical resources. Strong communication skills, able to coordinate with senior stakeholders, partners, and cross functional teams. Ability to manage changing priorities, resolve complex issues, and influence outcomes across departments. Competent in both Waterfall and Agile delivery, including acting as Product Owner proxy when needed. High proficiency in Microsoft Office, especially MS Project, Visio, Excel, and PowerPoint. General Proven track record delivering large scale infrastructure or transformation projects. Experience working in international or multi site environments with multiple inputs. Strong analytical, problem solving and organisational skills, with attention to detail. Flexible working across time zones and occasional international travel. ITIL Foundation essential; ITIL Manager preferred. Business Analysis training/certification (IIBA or similar) desirable. Strong experience in a technical project management role, ideally in media or entertainment. Additional Information On June 9, 2025, Warner Bros. Discovery announced plans to separate into two publicly traded companies, Warner Bros. and Discovery Global, with an expected completion in mid 2026. For more details, including leadership appointments and information on individual brands, please visit our newsroom here. Although you will be hired by Warner Bros. Discovery, upon the planned separation in 2026, your employment likely will transition to Discovery Global. During this period of transformation, you'll have an exciting opportunity to lay the foundation at one of the world's premier entertainment brands. Hybrid Working This role is advertised as a Hybrid work model, that combines remote and in office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Apr 14, 2026
Full time
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role To provide direction, management, organization and reporting of project workstreams related to the implementation of production technology projects globally, including general application based, transition, transformation and operational when required. Daily activities will vary slightly based on the type of project being managed but will include management of vendors, technical architects, analysts, testers, engineers and support teams, as well as research, analysis, requirements elicitation and process modelling leading to recommendations of business efficiencies and performance improvements. Your Role Accountabilities OPERATIONS / PROJECT MANAGEMENT Partner with the business to deliver secure, reliable technology solutions across infrastructure, storage, Office 365, Active Directory, and application platforms. Lead end to end project planning, managing scope, schedule, costs, risks and quality for technical implementations and upgrades. Gather and document business requirements, use cases and process flows, translating them into actionable technical deliverables. Oversee software application deployments across content management, sales, finance and marketing systems used within TV production environments. Coordinate cross functional teams, vendors, architects, and engineers to ensure timely delivery and clear accountability. Ensure robust testing and user acceptance, driving high adoption rates and smooth transitions to production. Monitor progress against milestones, proactively managing escalations and communicating status to senior leadership. Support readiness, training, deployment, and early life support for all assigned technology projects. STRATEGY Define and validate solution scope aligned to business and production technology strategies. Build business cases with clear ROI, recommending initiatives that enhance operational efficiency and security posture. Develop statements of work, functional specifications, and design sign offs in collaboration with technical and business stakeholders. Continuously assess solution performance post deployment and drive improvement actions. Qualifications & Experiences Technical Strong understanding of project management practices across Initiation, Planning, Execution, Control, and Close. Hands on experience with infrastructure projects (storage, AD, O365, networking, security hardening). Skilled in business analysis: requirements gathering, user stories, process mapping, and future state definition. Ability to evaluate impacts of new capabilities across users, systems, and business processes. Knowledge of production technology environments and willingness to learn TV specific systems. Functional Experience managing outsourced/remote teams and diverse technical resources. Strong communication skills, able to coordinate with senior stakeholders, partners, and cross functional teams. Ability to manage changing priorities, resolve complex issues, and influence outcomes across departments. Competent in both Waterfall and Agile delivery, including acting as Product Owner proxy when needed. High proficiency in Microsoft Office, especially MS Project, Visio, Excel, and PowerPoint. General Proven track record delivering large scale infrastructure or transformation projects. Experience working in international or multi site environments with multiple inputs. Strong analytical, problem solving and organisational skills, with attention to detail. Flexible working across time zones and occasional international travel. ITIL Foundation essential; ITIL Manager preferred. Business Analysis training/certification (IIBA or similar) desirable. Strong experience in a technical project management role, ideally in media or entertainment. Additional Information On June 9, 2025, Warner Bros. Discovery announced plans to separate into two publicly traded companies, Warner Bros. and Discovery Global, with an expected completion in mid 2026. For more details, including leadership appointments and information on individual brands, please visit our newsroom here. Although you will be hired by Warner Bros. Discovery, upon the planned separation in 2026, your employment likely will transition to Discovery Global. During this period of transformation, you'll have an exciting opportunity to lay the foundation at one of the world's premier entertainment brands. Hybrid Working This role is advertised as a Hybrid work model, that combines remote and in office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Manager, Capital Projects, Infrastructure
Ernst & Young Advisory Services Sdn Bhd Manchester, Lancashire
Manager, Capital Projects, Infrastructure Location: Manchester Other locations: Anywhere in Country Date: 1 Apr 2026 Requisition ID: Manchester & London At EY, we are proud to work at the heart of some of the UK's most complex and high profile infrastructure programmes. We work across the infrastructure lifecycle, including early stage project definition, design, delivery, operations, and decommissioning. We act as a Key Advisor, working with senior leaders across all areas of their businesses to shape the infrastructure of the future, and deliver customer focused outcomes. Our work is anchored in delivery of the UK's 10-Year Infrastructure Strategy, supporting the delivery of the UK's £718bn infrastructure pipeline, and aligned to national priorities including net zero, resilience and productivity. Our focus sectors include: Energy Transition - we work at the heart of the next generation of low carbon infrastructure, including nuclear power, renewables and carbon capture and storage Transport Infrastructure - we work on some of the UK's biggest road and rail projects, as well as with operators of the UK's transport infrastructure Utilities - we work with clients at the forefront of the UK's power network on the complex grid upgrades required, as well as securing access to clean water and sanitation required for the next generation Social Infrastructure - supporting the renewal of the UK's aging infrastructure, including across health, education and justice sectors Defence and National Security Infrastructure Digital Infrastructure such as AI enabled platforms, data centres and telecommunications As a Manager, you will play a key role in delivering high quality advisory work across major infrastructure and capital programmes. You will work closely with senior decision makers to bring clarity and structure to complex initiatives, leading workstreams, coordinating multi disciplinary teams and shaping clear, actionable recommendations. You will also contribute to the growth of EY's Infrastructure practice through team development, thought leadership and business development activity. What You'll Do Lead delivery of workstreams across major infrastructure and capital programmes, managing project teams to deliver Own the development of reports, documents and presentations to assist clients and senior members of the EY team with decision making Lead the facilitation of workshops, meetings and engagement sessions with clients and stakeholders Lead on programme and project management delivery using both traditional and agile approaches, including planning, project controls, RAID management, delivery assurance and reporting Lead on the development of business cases and investment cases for sustainable, net zero and large scale infrastructure initiatives (including Green Book Five Case Model business cases) Build strong working relationships and collaborate with clients, acting as a trusted day to day advisor to clients Drive stakeholder alignment across diverse groups, supporting clear communication, shared understanding and coordinated decision making Manage, coach and guide junior team members, supporting their development Identify opportunities for additional support and contribute to proposals, research and wider business development activity Stay informed of sector trends and emerging infrastructure themes to support timely, relevant advice Help strengthen EY's market presence through insights, collaboration and optional public facing activity (e.g. social media, thought leadership) What We're Looking For A strong understanding of the UK infrastructure landscape, including the UK's long term infrastructure strategy A genuine passion for infrastructure and the value it can bring, with a clear interest in how major programmes are shaped, delivered and operated A background in supporting infrastructure / transformation projects Experience in industry, government or consulting environments, including Strategy, Big 4 or Technology Consulting, engineering consultancies, or infrastructure owner / operator organisations Ability to build trusted relationships with clients, through excellent communication and collaboration skills Strong analytical skills, with the ability to interpret information and shape clear, practical recommendations Outstanding communication skills, including the ability to write to a high standard, present confidently and tailor messages for senior stakeholders Experience in programme and project delivery, strategic advice, and operating model implementations Facilitation and presentation skills, with the ability to bring stakeholders together, build alignment and drive outcomes Enjoy working in a hybrid environment, including with clients on site, with EY teams in the office, and virtually Willingness to travel to client sites across the UK Experience across one or more infrastructure sectors, such as transport, energy, utilities, social infrastructure, defence and digital infrastructure A bonus but not essential - an alignment to the profession through relevant qualifications or memberships (e.g. ICE, MPA, APM, PRINCE2 or similar) At EY, you will have the opportunity to: Work on some of the most significant infrastructure and transformation programmes in the UK and internationally Build relationships with key decision makers and programme leaders across public and private sectors Develop leadership capabilities through contributing to delivery and shaping delivery approaches Contribute to business development and help shape future service offerings Access structured learning, mentoring and clear pathways for career progression What We Offer We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: A competitive, market benchmarked salary and performance related bonus, alongside EY's wider benefits and flexible working arrangements Continuous learning: You'll develop the mindset and skills to navigate whatever comes next Success as defined by you: We'll provide the tools and flexibility so you can make a meaningful impact, your way Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs A diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs If this role sounds like a good fit, we'd encourage you to apply or get in touch for a confidential chat
Apr 14, 2026
Full time
Manager, Capital Projects, Infrastructure Location: Manchester Other locations: Anywhere in Country Date: 1 Apr 2026 Requisition ID: Manchester & London At EY, we are proud to work at the heart of some of the UK's most complex and high profile infrastructure programmes. We work across the infrastructure lifecycle, including early stage project definition, design, delivery, operations, and decommissioning. We act as a Key Advisor, working with senior leaders across all areas of their businesses to shape the infrastructure of the future, and deliver customer focused outcomes. Our work is anchored in delivery of the UK's 10-Year Infrastructure Strategy, supporting the delivery of the UK's £718bn infrastructure pipeline, and aligned to national priorities including net zero, resilience and productivity. Our focus sectors include: Energy Transition - we work at the heart of the next generation of low carbon infrastructure, including nuclear power, renewables and carbon capture and storage Transport Infrastructure - we work on some of the UK's biggest road and rail projects, as well as with operators of the UK's transport infrastructure Utilities - we work with clients at the forefront of the UK's power network on the complex grid upgrades required, as well as securing access to clean water and sanitation required for the next generation Social Infrastructure - supporting the renewal of the UK's aging infrastructure, including across health, education and justice sectors Defence and National Security Infrastructure Digital Infrastructure such as AI enabled platforms, data centres and telecommunications As a Manager, you will play a key role in delivering high quality advisory work across major infrastructure and capital programmes. You will work closely with senior decision makers to bring clarity and structure to complex initiatives, leading workstreams, coordinating multi disciplinary teams and shaping clear, actionable recommendations. You will also contribute to the growth of EY's Infrastructure practice through team development, thought leadership and business development activity. What You'll Do Lead delivery of workstreams across major infrastructure and capital programmes, managing project teams to deliver Own the development of reports, documents and presentations to assist clients and senior members of the EY team with decision making Lead the facilitation of workshops, meetings and engagement sessions with clients and stakeholders Lead on programme and project management delivery using both traditional and agile approaches, including planning, project controls, RAID management, delivery assurance and reporting Lead on the development of business cases and investment cases for sustainable, net zero and large scale infrastructure initiatives (including Green Book Five Case Model business cases) Build strong working relationships and collaborate with clients, acting as a trusted day to day advisor to clients Drive stakeholder alignment across diverse groups, supporting clear communication, shared understanding and coordinated decision making Manage, coach and guide junior team members, supporting their development Identify opportunities for additional support and contribute to proposals, research and wider business development activity Stay informed of sector trends and emerging infrastructure themes to support timely, relevant advice Help strengthen EY's market presence through insights, collaboration and optional public facing activity (e.g. social media, thought leadership) What We're Looking For A strong understanding of the UK infrastructure landscape, including the UK's long term infrastructure strategy A genuine passion for infrastructure and the value it can bring, with a clear interest in how major programmes are shaped, delivered and operated A background in supporting infrastructure / transformation projects Experience in industry, government or consulting environments, including Strategy, Big 4 or Technology Consulting, engineering consultancies, or infrastructure owner / operator organisations Ability to build trusted relationships with clients, through excellent communication and collaboration skills Strong analytical skills, with the ability to interpret information and shape clear, practical recommendations Outstanding communication skills, including the ability to write to a high standard, present confidently and tailor messages for senior stakeholders Experience in programme and project delivery, strategic advice, and operating model implementations Facilitation and presentation skills, with the ability to bring stakeholders together, build alignment and drive outcomes Enjoy working in a hybrid environment, including with clients on site, with EY teams in the office, and virtually Willingness to travel to client sites across the UK Experience across one or more infrastructure sectors, such as transport, energy, utilities, social infrastructure, defence and digital infrastructure A bonus but not essential - an alignment to the profession through relevant qualifications or memberships (e.g. ICE, MPA, APM, PRINCE2 or similar) At EY, you will have the opportunity to: Work on some of the most significant infrastructure and transformation programmes in the UK and internationally Build relationships with key decision makers and programme leaders across public and private sectors Develop leadership capabilities through contributing to delivery and shaping delivery approaches Contribute to business development and help shape future service offerings Access structured learning, mentoring and clear pathways for career progression What We Offer We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: A competitive, market benchmarked salary and performance related bonus, alongside EY's wider benefits and flexible working arrangements Continuous learning: You'll develop the mindset and skills to navigate whatever comes next Success as defined by you: We'll provide the tools and flexibility so you can make a meaningful impact, your way Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs A diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs If this role sounds like a good fit, we'd encourage you to apply or get in touch for a confidential chat
Enterprise Architecture Manager
WeAreTechWomen
Job Description Role: Technology, Strategy & Advisory, Enterprise Architect Manager/Senior Manager - CMT Location: London, Manchester, Edinburgh Industry: Comms, Media & Telco Mobility: Up to 100% Career Level: Manager/Senior Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team Do you enjoy using innovation, and the latest technologies to solve challenges and realise business goals? Do you enjoy working at the intersection of business and technology, where you're engaging with senior clients, engineers and architects on a daily basis? Are you a critical thinker that is keen to continue exploring the untouched capabilities of technologies such as Cloud, Big Data, AI and Robotics, and how they can be architected into client's landscapes to help them achieve their strategic goals? Joining the team means becoming part of a community of Enterprise Architects that serve Accenture's clients with the best and brightest insights regarding business and technology architecture. Our mission is to drive industry and enterprise re invention, powered by Technology and Data. Our values include challenging our clients' norms, building trusted relationships, and embracing diversity as a source of creativity and inspiration. We collaborate closely with experts globally to bring the best to our clients every day and stay relevant to their changing needs. Our reinvention partners are changing businesses every day using deep industry insights, technology knowledge and innovative ideas. Positioned at the intersection of business, technology and industry, we devise creative new strategies and target architectures, based on trends, insights and data. With an eye for competitive advantage, digital disruption, operating models, and the future workforce, we take on the challenge of designing and implementing transformative business solutions, using the technology to drive business advantage and create 360 value for our clients. Our research based advice and situational analyses enable our clients to act with speed and confidence. Your responsibilities as an Enterprise Architect Manager or Senior Manager will include: Assess the impact of business strategy on enterprise architecture across organisation, applications, data, infrastructure, and operations Stay abreast of Comms & Media industry trends and translate them into enterprise architecture implications and transformation opportunities Lead large scale IT and digital transformation programs for Comms and media clients, advising on impacts across people, process, technology, data, and AI Drive BSS/OSS transformation initiatives, leveraging deep understanding of telecom ecosystems and aligning architecture with Accenture offerings Engage with C suite stakeholders, leading strategic conversations and influencing key architectural and investment decisions Co create client Enterprise Architecture vision, strategy, and roadmaps aligned to business objectives and market dynamics Lead the creation of end to end architecture blueprints, covering applications, integrations, data, and technology landscapes Conduct as is architecture assessments across business capabilities, applications, data, and technology, identifying gaps, maturity levels, and pain points Define target state architecture, including application rationalisation and modernisation strategies Bring strong awareness of COTS platforms (e.g., Salesforce, Amdocs, Oracle, ServiceNow, MS Dynamics) and define best fit enterprise architecture Apply industry standard frameworks such as TOGAF and TM Forum (eTOM, SID, ODA), leveraging 7R modernisation strategies to define and drive architecture transformation Work with business, technology & 3rd party stakeholders to effectively formulate, communicate and conclude key architectural decisions Drive enterprise architecture governance to ensure alignment with principles, standards, and target state architectures, maintaining architectural consistency and control Lead proposal development and deal shaping, translating client pain points into differentiated offerings and POVs Drive innovation through creation of reusable assets and PoCs, demonstrating business value and accelerating client decision making Define enterprise data platforms, integration, and automation strategies, including AI enabled architectures and agentic frameworks Identify opportunities to integrate AI and automation into BSS/OSS operations for improved efficiency and productivity Lead and mentor architecture teams, ensuring high quality delivery, capability development, and alignment with enterprise standards We are looking for individuals who: Have 15+ years of experience in the Communications, Media & Technology (CMT) industry, with strong global telecom exposure Possess deep knowledge of Telco BSS/OSS domains, including CRM, CPQ, Order Management, Product Management, Billing, and OSS Have experience delivering complex digital transformation programs across large scale telecom environments Bring a strong blend of consulting, enterprise architecture, and telecom domain expertise Have strong knowledge of cloud native architectures, digital decoupling, and platform based transformation strategies Demonstrate strong stakeholder management and executive communication skills, with the ability to influence senior leaders Have experience with AI, data platforms, and emerging technologies, including Agentic AI and intelligent automation Deep expertise in CPQ (B2B Telco), billing architectures (mobile/converged), and revenue management Experience across OSS domain, including service fulfilment, provisioning, and assurance (e.g. ServiceNow, Remedy, AIOps, NetOps, and CMDB) Strong understanding of telecom products and lifecycle management across Mobile, Fixed, IoT, Digital, and Cloud services TOGAF certified enterprise architecture practitioner Proven hands on experience leveraging enterprise architecture tools (e.g., LeanIX, Orbus) to support architecture governance and modelling Set yourself apart (we're very interested in hearing from you if you have some or all of the below) Demonstration of in depth technology insight in particular Telco functional domain e.g., Sales, CRM, Order Management, Product management, Billing and OSS Experience working as an enterprise architect Experience in business capability and process taxonomies, maturity assessments and alignment of gaps to enabling technology solutions Experience with Enterprise / platform / application / data architecture Knowledge of architecture tools such as LeanIX, Ardoq, iServer, etc. Previous experience in Comms and Media Experience in major enterprise architecture engagements e.g. application optimisation / rationalisation, re platforming, modernization of enterprise architecture Certified in AWS/Azure/GCP and other enterprise platforms Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centres. With over 700,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race . click apply for full job details
Apr 14, 2026
Full time
Job Description Role: Technology, Strategy & Advisory, Enterprise Architect Manager/Senior Manager - CMT Location: London, Manchester, Edinburgh Industry: Comms, Media & Telco Mobility: Up to 100% Career Level: Manager/Senior Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team Do you enjoy using innovation, and the latest technologies to solve challenges and realise business goals? Do you enjoy working at the intersection of business and technology, where you're engaging with senior clients, engineers and architects on a daily basis? Are you a critical thinker that is keen to continue exploring the untouched capabilities of technologies such as Cloud, Big Data, AI and Robotics, and how they can be architected into client's landscapes to help them achieve their strategic goals? Joining the team means becoming part of a community of Enterprise Architects that serve Accenture's clients with the best and brightest insights regarding business and technology architecture. Our mission is to drive industry and enterprise re invention, powered by Technology and Data. Our values include challenging our clients' norms, building trusted relationships, and embracing diversity as a source of creativity and inspiration. We collaborate closely with experts globally to bring the best to our clients every day and stay relevant to their changing needs. Our reinvention partners are changing businesses every day using deep industry insights, technology knowledge and innovative ideas. Positioned at the intersection of business, technology and industry, we devise creative new strategies and target architectures, based on trends, insights and data. With an eye for competitive advantage, digital disruption, operating models, and the future workforce, we take on the challenge of designing and implementing transformative business solutions, using the technology to drive business advantage and create 360 value for our clients. Our research based advice and situational analyses enable our clients to act with speed and confidence. Your responsibilities as an Enterprise Architect Manager or Senior Manager will include: Assess the impact of business strategy on enterprise architecture across organisation, applications, data, infrastructure, and operations Stay abreast of Comms & Media industry trends and translate them into enterprise architecture implications and transformation opportunities Lead large scale IT and digital transformation programs for Comms and media clients, advising on impacts across people, process, technology, data, and AI Drive BSS/OSS transformation initiatives, leveraging deep understanding of telecom ecosystems and aligning architecture with Accenture offerings Engage with C suite stakeholders, leading strategic conversations and influencing key architectural and investment decisions Co create client Enterprise Architecture vision, strategy, and roadmaps aligned to business objectives and market dynamics Lead the creation of end to end architecture blueprints, covering applications, integrations, data, and technology landscapes Conduct as is architecture assessments across business capabilities, applications, data, and technology, identifying gaps, maturity levels, and pain points Define target state architecture, including application rationalisation and modernisation strategies Bring strong awareness of COTS platforms (e.g., Salesforce, Amdocs, Oracle, ServiceNow, MS Dynamics) and define best fit enterprise architecture Apply industry standard frameworks such as TOGAF and TM Forum (eTOM, SID, ODA), leveraging 7R modernisation strategies to define and drive architecture transformation Work with business, technology & 3rd party stakeholders to effectively formulate, communicate and conclude key architectural decisions Drive enterprise architecture governance to ensure alignment with principles, standards, and target state architectures, maintaining architectural consistency and control Lead proposal development and deal shaping, translating client pain points into differentiated offerings and POVs Drive innovation through creation of reusable assets and PoCs, demonstrating business value and accelerating client decision making Define enterprise data platforms, integration, and automation strategies, including AI enabled architectures and agentic frameworks Identify opportunities to integrate AI and automation into BSS/OSS operations for improved efficiency and productivity Lead and mentor architecture teams, ensuring high quality delivery, capability development, and alignment with enterprise standards We are looking for individuals who: Have 15+ years of experience in the Communications, Media & Technology (CMT) industry, with strong global telecom exposure Possess deep knowledge of Telco BSS/OSS domains, including CRM, CPQ, Order Management, Product Management, Billing, and OSS Have experience delivering complex digital transformation programs across large scale telecom environments Bring a strong blend of consulting, enterprise architecture, and telecom domain expertise Have strong knowledge of cloud native architectures, digital decoupling, and platform based transformation strategies Demonstrate strong stakeholder management and executive communication skills, with the ability to influence senior leaders Have experience with AI, data platforms, and emerging technologies, including Agentic AI and intelligent automation Deep expertise in CPQ (B2B Telco), billing architectures (mobile/converged), and revenue management Experience across OSS domain, including service fulfilment, provisioning, and assurance (e.g. ServiceNow, Remedy, AIOps, NetOps, and CMDB) Strong understanding of telecom products and lifecycle management across Mobile, Fixed, IoT, Digital, and Cloud services TOGAF certified enterprise architecture practitioner Proven hands on experience leveraging enterprise architecture tools (e.g., LeanIX, Orbus) to support architecture governance and modelling Set yourself apart (we're very interested in hearing from you if you have some or all of the below) Demonstration of in depth technology insight in particular Telco functional domain e.g., Sales, CRM, Order Management, Product management, Billing and OSS Experience working as an enterprise architect Experience in business capability and process taxonomies, maturity assessments and alignment of gaps to enabling technology solutions Experience with Enterprise / platform / application / data architecture Knowledge of architecture tools such as LeanIX, Ardoq, iServer, etc. Previous experience in Comms and Media Experience in major enterprise architecture engagements e.g. application optimisation / rationalisation, re platforming, modernization of enterprise architecture Certified in AWS/Azure/GCP and other enterprise platforms Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centres. With over 700,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race . click apply for full job details
Senior Product Manager, Digital Video & Audio
Associated Press
Senior Product Manager, Digital Video & Audio The Associated Press is an independent global news organization dedicated to factual reporting. Founded in 1846, AP today remains the most trusted source of fast, accurate, unbiased news in all formats and the essential provider of the technology and services vital to the news business. More than half the world's population sees AP journalism every day. The Associated Press seeks aSenior Product Manager,DigitalVideoand Audio.This is a full-timepositionbasedinLondonand reportingto theDirector,Global Visuals and Audio Products. Why this role matters: With oversight of AP's video and audio supply chain across all regions, this role has an emphasis on modernizing our product portfolio to meet new opportunities and markets. A key priority is enhancing AP's video footprint on digital platforms. The goal is to achieve new, sustainable revenue while ensuring that our product mix meets evolving market demands as technology, customers, competition and our resources undergo ongoing transformation. Working with the Global Director,theSenior Product Managerwill developand executeadigital-firstproductstrategyfocusedonplatform-native formats,modularcontent delivery,andgrowth inemerging markets. The rolewillleadexecution ofrelated initiativesacross teams and regions. TheSenior Product Managerwillpartnerwith stakeholdersacrossnumerousdepartments, including editorial, sales, technology, business development,financeand operations as well as among other product leaders. TheSenior Managerwill also work with customers and otherseniorstakeholders to develop andmaintaina deep understanding of use cases, needs,opportunitiesand risks. What you will do: Own and evolve a product strategy that results in increased global revenue for video. Deliver consumer insights that drive product roadmaps and ensure our products evolve as our customers' and audiences' needs do. Analyze and anticipate market developments to identify opportunities and risks. Ensure appropriate U.S. domestic and international product sets, combining and differentiating where needed. Evaluation and development/implementation of business models, including advertising-based and hybrid monetization strategies for digital video platforms. Identify and establish key strategic content and technology partners to expand AP's product capabilities. Development/management of KPIs,tracking progress againstthemand reviewing results with senior leadership. Alignment witheditorial management, especially on strategic adjustments to coverage and output for various regions and strategic products Alignment with technology partners in the monitoring and evaluation ofproduction processes anddelivery methods, considering strategic possibilities Set strategic prioritization for technology projects to align with market opportunities and risk-management objectives, establishing business requirements and oversight of projects until completion. Protect AP's intellectual property and also protecting AP from IP risks Support a metadata strategy that enables data-driven decision making across the organization. Who you are: Bachelor's degree or higher education degree in a relevant discipline preferred. 7+ years of experience in Product or digital news team,including in senior or leadership roles. Strong understanding ofnewsvideo and/or audio content and technology throughout the supply chain,includingYouTube publishing and platform strategies. Experience with B2B content licensing and/or e-commerce licensing platformsstronglypreferred. Demonstrated strategic planning and analytical skills on global-level projects. Financial analysis skills, including ability to project revenue/profit impacts of various pricing and revenue models. Facility with data and analysis to develop fact-driven plans and decisions, includinguseof YouTube Analytics and other video performance tools. Comfort performing competitive analysis and ability to discern competitive position using market and direct data as well as customer research. Includes analysis of products& perceivedvalue gaps. Ability to turn product roadmaps into deliverable operational plans and experience with product development in an agile environment. Familiarity with different departments' roles in product lifecycle and ability to work effectively with them. Proven record developing and managing successful relationships with customers, vendors, and other partners. History of successful business judgement. Creativity, especially in managing complexityand withconstrained resources. Thrives in and promotes a collaborative team environment. A mission-driven, inclusive environment focused on both individual and collective success. Opportunities for professional development to help you reach your career goals. Access to tools, mentorship, and resources tailored to elevate your proficiency and contributions. Salary & Benefits: Competitive salary,based on a candidate's skillsandqualifications. The Associated Press offers comprehensive benefits, which include: Paid vacation and sick days Paid parental leave for any new parent AP seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, gender identity, disability, status as a veteran, or other characteristic protected by law.
Apr 14, 2026
Full time
Senior Product Manager, Digital Video & Audio The Associated Press is an independent global news organization dedicated to factual reporting. Founded in 1846, AP today remains the most trusted source of fast, accurate, unbiased news in all formats and the essential provider of the technology and services vital to the news business. More than half the world's population sees AP journalism every day. The Associated Press seeks aSenior Product Manager,DigitalVideoand Audio.This is a full-timepositionbasedinLondonand reportingto theDirector,Global Visuals and Audio Products. Why this role matters: With oversight of AP's video and audio supply chain across all regions, this role has an emphasis on modernizing our product portfolio to meet new opportunities and markets. A key priority is enhancing AP's video footprint on digital platforms. The goal is to achieve new, sustainable revenue while ensuring that our product mix meets evolving market demands as technology, customers, competition and our resources undergo ongoing transformation. Working with the Global Director,theSenior Product Managerwill developand executeadigital-firstproductstrategyfocusedonplatform-native formats,modularcontent delivery,andgrowth inemerging markets. The rolewillleadexecution ofrelated initiativesacross teams and regions. TheSenior Product Managerwillpartnerwith stakeholdersacrossnumerousdepartments, including editorial, sales, technology, business development,financeand operations as well as among other product leaders. TheSenior Managerwill also work with customers and otherseniorstakeholders to develop andmaintaina deep understanding of use cases, needs,opportunitiesand risks. What you will do: Own and evolve a product strategy that results in increased global revenue for video. Deliver consumer insights that drive product roadmaps and ensure our products evolve as our customers' and audiences' needs do. Analyze and anticipate market developments to identify opportunities and risks. Ensure appropriate U.S. domestic and international product sets, combining and differentiating where needed. Evaluation and development/implementation of business models, including advertising-based and hybrid monetization strategies for digital video platforms. Identify and establish key strategic content and technology partners to expand AP's product capabilities. Development/management of KPIs,tracking progress againstthemand reviewing results with senior leadership. Alignment witheditorial management, especially on strategic adjustments to coverage and output for various regions and strategic products Alignment with technology partners in the monitoring and evaluation ofproduction processes anddelivery methods, considering strategic possibilities Set strategic prioritization for technology projects to align with market opportunities and risk-management objectives, establishing business requirements and oversight of projects until completion. Protect AP's intellectual property and also protecting AP from IP risks Support a metadata strategy that enables data-driven decision making across the organization. Who you are: Bachelor's degree or higher education degree in a relevant discipline preferred. 7+ years of experience in Product or digital news team,including in senior or leadership roles. Strong understanding ofnewsvideo and/or audio content and technology throughout the supply chain,includingYouTube publishing and platform strategies. Experience with B2B content licensing and/or e-commerce licensing platformsstronglypreferred. Demonstrated strategic planning and analytical skills on global-level projects. Financial analysis skills, including ability to project revenue/profit impacts of various pricing and revenue models. Facility with data and analysis to develop fact-driven plans and decisions, includinguseof YouTube Analytics and other video performance tools. Comfort performing competitive analysis and ability to discern competitive position using market and direct data as well as customer research. Includes analysis of products& perceivedvalue gaps. Ability to turn product roadmaps into deliverable operational plans and experience with product development in an agile environment. Familiarity with different departments' roles in product lifecycle and ability to work effectively with them. Proven record developing and managing successful relationships with customers, vendors, and other partners. History of successful business judgement. Creativity, especially in managing complexityand withconstrained resources. Thrives in and promotes a collaborative team environment. A mission-driven, inclusive environment focused on both individual and collective success. Opportunities for professional development to help you reach your career goals. Access to tools, mentorship, and resources tailored to elevate your proficiency and contributions. Salary & Benefits: Competitive salary,based on a candidate's skillsandqualifications. The Associated Press offers comprehensive benefits, which include: Paid vacation and sick days Paid parental leave for any new parent AP seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, gender identity, disability, status as a veteran, or other characteristic protected by law.
Manager, Capital Projects, Infrastructure
WeAreTechWomen Manchester, Lancashire
Manager - Capital Projects, EY Consulting Manchester & London At EY, we are proud to work at the heart of some of the UK's most complex and high-profile infrastructure programmes. We work across the infrastructure lifecycle, including early stage project definition, design, delivery, operations, and decommissioning. We act as a Key Advisor, working with senior leaders across all areas of their businesses to shape the infrastructure of the future, and deliver customer focused outcomes. Our work is anchored in delivery of the UK's 10-Year Infrastructure Strategy, supporting the delivery of the UK's £718bn infrastructure pipeline, and aligned to national priorities including net zero, resilience and productivity. Our focus sectors include: Energy Transition - we work at the heart of the next generation of low carbon infrastructure, including nuclear power, renewables and carbon capture and storage Transport Infrastructure - we work on some of the UK's biggest road and rail projects, as well as with operators of the UK's transport infrastructure Utilities - we work with clients at the forefront of the UK's power network on the complex grid upgrades required, as well as securing access to clean water and sanitation required for the next generation Social Infrastructure - supporting the renewal of the UK's aging infrastructure, including across health, education and justice sectors Defence and National Security Infrastructure Digital Infrastructure such as AI enabled platforms, data centres and telecommunications As a Manager, you will play a key role in delivering high quality advisory work across major infrastructure and capital programmes. You will work closely with senior decision makers to bring clarity and structure to complex initiatives, leading workstreams, coordinating multi disciplinary teams and shaping clear, actionable recommendations. You will also contribute to the growth of EY's Infrastructure practice through team development, thought leadership and business development activity. What You'll Do Lead delivery of workstreams across major infrastructure and capital programmes, managing project teams to deliver Own the development of reports, documents and presentations to assist clients and senior members of the EY team with decision making Lead the facilitation of workshops, meetings and engagement sessions with clients and stakeholders Lead on programme and project management delivery using both traditional and agile approaches, including planning, project controls, RAID management, delivery assurance and reporting Lead on the development of business cases and investment cases for sustainable, net zero and large scale infrastructure initiatives (including Green Book Five Case Model business cases) Build strong working relationships and collaborate with clients, acting as a trusted day to day advisor to clients Drive stakeholder alignment across diverse groups, supporting clear communication, shared understanding and coordinated decision making Manage, coach and guide junior team members, supporting their development Identify opportunities for additional support and contribute to proposals, research and wider business development activity Stay informed of sector trends and emerging infrastructure themes to support timely, relevant advice Help strengthen EY's market presence through insights, collaboration and optional public facing activity (e.g. social media, thought leadership) What We're Looking For A strong understanding of the UK infrastructure landscape, including the UK's long term infrastructure strategy A genuine passion for infrastructure and the value it can bring, with a clear interest in how major programmes are shaped, delivered and operated A background in supporting infrastructure / transformation projects Experience in industry, government or consulting environments, including Strategy, Big 4 or Technology Consulting, engineering consultancies, or infrastructure owner / operator organisations Ability to build trusted relationships with clients, through excellent communication and collaboration skills Strong analytical skills, with the ability to interpret information and shape clear, practical recommendations Outstanding communication skills, including the ability to write to a high standard, present confidently and tailor messages for senior stakeholders Experience in programme and project delivery, strategic advice, and operating model implementations Facilitation and presentation skills, with the ability to bring stakeholders together, build alignment and drive outcomes Enjoy working in a hybrid environment, including with clients on site, with EY teams in the office, and virtually Willingness to travel to client sites across the UK Experience across one or more infrastructure sectors, such as transport, energy, utilities, social infrastructure, defence and digital infrastructure A bonus but not essential - an alignment to the profession through relevant qualifications or memberships (e.g. ICE, MPA, APM, PRINCE2 or similar) Career & Growth Work on some of the most significant infrastructure and transformation programmes in the UK and internationally Build relationships with key decision makers and programme leaders across public and private sectors Develop leadership capabilities through contributing to delivery and shaping delivery approaches Contribute to business development and help shape future service offerings Access structured learning, mentoring and clear pathways for career progression What We Offer A competitive, market benchmarked salary and performance related bonus, alongside EY's wider benefits and flexible working arrangements Continuous learning: You'll develop the mindset and skills to navigate whatever comes next Success as defined by you: We'll provide the tools and flexibility so you can make a meaningful impact, your way Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs A diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs If this role sounds like a good fit, we'd encourage you to apply or get in touch for a confidential chat
Apr 14, 2026
Full time
Manager - Capital Projects, EY Consulting Manchester & London At EY, we are proud to work at the heart of some of the UK's most complex and high-profile infrastructure programmes. We work across the infrastructure lifecycle, including early stage project definition, design, delivery, operations, and decommissioning. We act as a Key Advisor, working with senior leaders across all areas of their businesses to shape the infrastructure of the future, and deliver customer focused outcomes. Our work is anchored in delivery of the UK's 10-Year Infrastructure Strategy, supporting the delivery of the UK's £718bn infrastructure pipeline, and aligned to national priorities including net zero, resilience and productivity. Our focus sectors include: Energy Transition - we work at the heart of the next generation of low carbon infrastructure, including nuclear power, renewables and carbon capture and storage Transport Infrastructure - we work on some of the UK's biggest road and rail projects, as well as with operators of the UK's transport infrastructure Utilities - we work with clients at the forefront of the UK's power network on the complex grid upgrades required, as well as securing access to clean water and sanitation required for the next generation Social Infrastructure - supporting the renewal of the UK's aging infrastructure, including across health, education and justice sectors Defence and National Security Infrastructure Digital Infrastructure such as AI enabled platforms, data centres and telecommunications As a Manager, you will play a key role in delivering high quality advisory work across major infrastructure and capital programmes. You will work closely with senior decision makers to bring clarity and structure to complex initiatives, leading workstreams, coordinating multi disciplinary teams and shaping clear, actionable recommendations. You will also contribute to the growth of EY's Infrastructure practice through team development, thought leadership and business development activity. What You'll Do Lead delivery of workstreams across major infrastructure and capital programmes, managing project teams to deliver Own the development of reports, documents and presentations to assist clients and senior members of the EY team with decision making Lead the facilitation of workshops, meetings and engagement sessions with clients and stakeholders Lead on programme and project management delivery using both traditional and agile approaches, including planning, project controls, RAID management, delivery assurance and reporting Lead on the development of business cases and investment cases for sustainable, net zero and large scale infrastructure initiatives (including Green Book Five Case Model business cases) Build strong working relationships and collaborate with clients, acting as a trusted day to day advisor to clients Drive stakeholder alignment across diverse groups, supporting clear communication, shared understanding and coordinated decision making Manage, coach and guide junior team members, supporting their development Identify opportunities for additional support and contribute to proposals, research and wider business development activity Stay informed of sector trends and emerging infrastructure themes to support timely, relevant advice Help strengthen EY's market presence through insights, collaboration and optional public facing activity (e.g. social media, thought leadership) What We're Looking For A strong understanding of the UK infrastructure landscape, including the UK's long term infrastructure strategy A genuine passion for infrastructure and the value it can bring, with a clear interest in how major programmes are shaped, delivered and operated A background in supporting infrastructure / transformation projects Experience in industry, government or consulting environments, including Strategy, Big 4 or Technology Consulting, engineering consultancies, or infrastructure owner / operator organisations Ability to build trusted relationships with clients, through excellent communication and collaboration skills Strong analytical skills, with the ability to interpret information and shape clear, practical recommendations Outstanding communication skills, including the ability to write to a high standard, present confidently and tailor messages for senior stakeholders Experience in programme and project delivery, strategic advice, and operating model implementations Facilitation and presentation skills, with the ability to bring stakeholders together, build alignment and drive outcomes Enjoy working in a hybrid environment, including with clients on site, with EY teams in the office, and virtually Willingness to travel to client sites across the UK Experience across one or more infrastructure sectors, such as transport, energy, utilities, social infrastructure, defence and digital infrastructure A bonus but not essential - an alignment to the profession through relevant qualifications or memberships (e.g. ICE, MPA, APM, PRINCE2 or similar) Career & Growth Work on some of the most significant infrastructure and transformation programmes in the UK and internationally Build relationships with key decision makers and programme leaders across public and private sectors Develop leadership capabilities through contributing to delivery and shaping delivery approaches Contribute to business development and help shape future service offerings Access structured learning, mentoring and clear pathways for career progression What We Offer A competitive, market benchmarked salary and performance related bonus, alongside EY's wider benefits and flexible working arrangements Continuous learning: You'll develop the mindset and skills to navigate whatever comes next Success as defined by you: We'll provide the tools and flexibility so you can make a meaningful impact, your way Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs A diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs If this role sounds like a good fit, we'd encourage you to apply or get in touch for a confidential chat
Systems Manager - Application Management
Colt Technology Services Group Ltd.
Select how often (in days) to receive an alert: Job id: 36304 Job location: London, GB Why we need this role The Systems Manager - Applications will lead a small, high-performing internal team and multiple external partners responsible for ensuring our core business systems are reliable, efficient, and continuously evolving to meet organisational goals. This role balances day-to-day service management with driving a roadmap of improvement and value creation from our business system investments and offers the opportunity to drive meaningful system improvements that enhance efficiency and user experience. What you will do Key Responsibilities Lead and develop the Business Systems Support team, providing direction, coaching, and prioritisation across L2/L3 support and change activities. Ensure business systems within the team's domain remain fit-for-purpose, stable, and aligned with evolving business needs. Manage third-party providers who perform much of the hands on build and support work, ensuring quality and alignment to standards. Define and deliver an incremental roadmap for business system enhancements, optimisations, and integrations to maximise business value. Own and report on BAU service performance, including incident management, problem resolution, and service metrics. Establish key performance indicators (KPIs) and feedback loops to measure and report on the success (health, adoption, performance) of business systems within the domain. Partner with business stakeholders across functions to understand priorities, evolving processes and regulatory requirements and translate these into clear technical deliverables and solution designs. Evaluate new features, releases, and technologies within the business systems landscape. Stay abreast of industry trends and emerging technologies and drive innovation within the organisation making use of approaches such as proof of concept to demonstrate value. Champion best practices in system governance, documentation, release management, and user adoption. Contribute to enterprise wide initiatives to strengthen systems alignment, interoperability, and process consistency. Champion automation and standardisation across processes and system usage. Skills and Experience Proven experience managing business or enterprise application support teams. Hands on familiarity with business systems such as Microsoft Dynamics 365 F&O, Workday, and SugarCRM. Demonstrable experience with D365 F&O is advantageous. Skilled at managing third party service providers and ensuring quality, value, and compliance. Strong track record managing vendor relationships and delivery through mixed internal/external resources. Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Ability to translate complex system functionality into understandable business context and outcomes whilst also translating complex business requirements into unambiguous technical design. Experience balancing operational delivery with roadmap planning and continuous improvement. Strong project management capability, ideally with exposure to Agile and ITIL ways of working. Strong analytical and reporting capabilities to track service performance and outcomes. Experience with business process mapping and optimisation methodologies. Background managing integrations between ERP and data/BI platforms is useful. Experience within the construction industry can be advantageous. Strong project management skills and experience managing cross functional teams. Vendor Management, particularly Managed Service Providers. Experience balancing BAU operations with project and change delivery. Job Segment: Data Center, Compliance, User Experience, Project Manager, Developer, Technology, Legal
Apr 13, 2026
Full time
Select how often (in days) to receive an alert: Job id: 36304 Job location: London, GB Why we need this role The Systems Manager - Applications will lead a small, high-performing internal team and multiple external partners responsible for ensuring our core business systems are reliable, efficient, and continuously evolving to meet organisational goals. This role balances day-to-day service management with driving a roadmap of improvement and value creation from our business system investments and offers the opportunity to drive meaningful system improvements that enhance efficiency and user experience. What you will do Key Responsibilities Lead and develop the Business Systems Support team, providing direction, coaching, and prioritisation across L2/L3 support and change activities. Ensure business systems within the team's domain remain fit-for-purpose, stable, and aligned with evolving business needs. Manage third-party providers who perform much of the hands on build and support work, ensuring quality and alignment to standards. Define and deliver an incremental roadmap for business system enhancements, optimisations, and integrations to maximise business value. Own and report on BAU service performance, including incident management, problem resolution, and service metrics. Establish key performance indicators (KPIs) and feedback loops to measure and report on the success (health, adoption, performance) of business systems within the domain. Partner with business stakeholders across functions to understand priorities, evolving processes and regulatory requirements and translate these into clear technical deliverables and solution designs. Evaluate new features, releases, and technologies within the business systems landscape. Stay abreast of industry trends and emerging technologies and drive innovation within the organisation making use of approaches such as proof of concept to demonstrate value. Champion best practices in system governance, documentation, release management, and user adoption. Contribute to enterprise wide initiatives to strengthen systems alignment, interoperability, and process consistency. Champion automation and standardisation across processes and system usage. Skills and Experience Proven experience managing business or enterprise application support teams. Hands on familiarity with business systems such as Microsoft Dynamics 365 F&O, Workday, and SugarCRM. Demonstrable experience with D365 F&O is advantageous. Skilled at managing third party service providers and ensuring quality, value, and compliance. Strong track record managing vendor relationships and delivery through mixed internal/external resources. Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Ability to translate complex system functionality into understandable business context and outcomes whilst also translating complex business requirements into unambiguous technical design. Experience balancing operational delivery with roadmap planning and continuous improvement. Strong project management capability, ideally with exposure to Agile and ITIL ways of working. Strong analytical and reporting capabilities to track service performance and outcomes. Experience with business process mapping and optimisation methodologies. Background managing integrations between ERP and data/BI platforms is useful. Experience within the construction industry can be advantageous. Strong project management skills and experience managing cross functional teams. Vendor Management, particularly Managed Service Providers. Experience balancing BAU operations with project and change delivery. Job Segment: Data Center, Compliance, User Experience, Project Manager, Developer, Technology, Legal
Enterprise Architecture Senior Manager
WeAreTechWomen
Job Description Role: Technology, Strategy & Advisory, Enterprise Architect Manager/Senior Manager - CMT Location: London, Manchester, Edinburgh Industry: Comms, Media & Telco Mobility: Up to 100% Career Level: Manager/Senior Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Do you enjoy using innovation, and the latest technologies to solve challenges and realise business goals? Do you enjoy working at the intersection of business and technology, where you're engaging with senior clients, engineers and architects on a daily basis? Are you a critical thinker that is keen to continue exploring the untouched capabilities of technologies such as Cloud, Big Data, AI and Robotics, and how they can be architected into client's landscapes to help them achieve their strategic goals? Joining the team means becoming part of a community of Enterprise Architects that serve Accenture's clients with the best and brightest insights regarding business and technology architecture. Our mission is to drive industry and enterprise re invention, powered by Technology and Data. Our values include challenging our clients' norms, building trusted relationships, and embracing diversity as a source of creativity and inspiration. We collaborate closely with experts globally to bring the best to our clients every day and stay relevant to their changing needs. Our reinvention partners are changing businesses every day using deep industry insights, technology knowledge and innovative ideas. Positioned at the intersection of business, technology and industry, we devise creative new strategies and target architectures, based on trends, insights and data. With an eye for competitive advantage, digital disruption, operating models, and the future workforce, we take on the challenge of designing and implementing transformative business solutions, using the technology to drive business advantage and create 360 value for our clients. Our research-based advice and situational analyses enable our clients to act with speed and confidence. Your responsibilities as an Enterprise Architect Manager or Senior Manager will include: Assess the impact of business strategy on enterprise architecture across organisation, applications, data, infrastructure, and operations Stay abreast of Comms & Media industry trends and translate them into enterprise architecture implications and transformation opportunities Lead large-scale IT and digital transformation programs for Comms and media clients, advising on impacts across people, process, technology, data, and AI Drive BSS/OSS transformation initiatives, leveraging deep understanding of telecom ecosystems and aligning architecture with Accenture offerings Engage with C-suite stakeholders, leading strategic conversations and influencing key architectural and investment decisions Co-create client Enterprise Architecture vision, strategy, and roadmaps aligned to business objectives and market dynamics Lead the creation of end-to-end architecture blueprints, covering applications, integrations, data, and technology landscapes Conduct as-is architecture assessments across business capabilities, applications, data, and technology, identifying gaps, maturity levels, and pain points Define target-state architecture, including application rationalisation and modernisation strategies Bring strong awareness of COTS platforms (e.g., Salesforce, Amdocs, Oracle, ServiceNow, MS Dynamics) and define best-fit enterprise architecture Apply industry-standard frameworks such as TOGAF and TM Forum (eTOM, SID, ODA), leveraging 7R modernisation strategies to define and drive architecture transformation Work with business, technology & 3rd party stakeholders to effectivity formulate communicate and conclude key architectural decisions Drive enterprise architecture governance to ensure alignment with principles, standards, and target-state architectures, maintaining architectural consistency and control Lead proposal development and deal shaping, translating client pain points into differentiated offerings and POVs Drive innovation through creation of reusable assets and PoCs, demonstrating business value and accelerating client decision-making Define enterprise data platforms, integration, and automation strategies, including AI-enabled architectures and agentic frameworks Identify opportunities to integrate AI and automation into BSS/OSS operations for improved efficiency and productivity Lead and mentor architecture teams, ensuring high-quality delivery, capability development, and alignment with enterprise standards We are looking for individuals who: Have 15+ years of experience in the Communications, Media & Technology (CMT) industry, with strong global telecom exposure Possess deep knowledge of Telco BSS/OSS domains, including CRM, CPQ, Order Management, Product Management, Billing, and OSS Have experience delivering complex digital transformation programs across large-scale telecom environments Bring a strong blend of consulting, enterprise architecture, and telecom domain expertise Have strong knowledge of cloud-native architectures, digital decoupling, and platform-based transformation strategies Demonstrate strong stakeholder management and executive communication skills, with the ability to influence senior leaders Have experience with AI, data platforms, and emerging technologies, including Agentic AI and intelligent automation Deep expertise in CPQ (B2B Telco), billing architectures (mobile/converged), and revenue management Experience across OSS domain, including service fulfilment, provisioning, and assurance (e.g. ServiceNow, Remedy, AIOps, NetOps, and CMDB) Strong understanding of telecom products and lifecycle management across Mobile, Fixed, IoT, Digital, and Cloud services TOGAF certified enterprise architecture practitioner Proven hands on experience leveraging enterprise architecture tools (e.g., LeanIX, Orbus) to support architecture governance and modelling Set yourself apart (we're very interested in hearing from you if you have some or all of the below): Demonstration of in-depth technology insight in particular Telco functional domain e.g. Sales, CRM, Order Management, Product management, Billing and OSS Experience working as a enterprise architect Experience in business capability and process taxonomies, maturity assessments and alignment of gaps to enabling technology solutions Experience with Enterprise / platform / application / data architecture Knowledge of architecture tools such as LeanIX, Ardoq, iServer, etc. Previous experience in Comms and Media Experience in major enterprise architecture engagements e.g. application optimisation/rationalisation, re platforming, modernization of enterprise architecture Certified in AWS/Azure/GCP and other enterprise platforms Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications: Ongoing Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Additional Information Qualification: TBC Locations: London All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation . click apply for full job details
Apr 13, 2026
Full time
Job Description Role: Technology, Strategy & Advisory, Enterprise Architect Manager/Senior Manager - CMT Location: London, Manchester, Edinburgh Industry: Comms, Media & Telco Mobility: Up to 100% Career Level: Manager/Senior Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Do you enjoy using innovation, and the latest technologies to solve challenges and realise business goals? Do you enjoy working at the intersection of business and technology, where you're engaging with senior clients, engineers and architects on a daily basis? Are you a critical thinker that is keen to continue exploring the untouched capabilities of technologies such as Cloud, Big Data, AI and Robotics, and how they can be architected into client's landscapes to help them achieve their strategic goals? Joining the team means becoming part of a community of Enterprise Architects that serve Accenture's clients with the best and brightest insights regarding business and technology architecture. Our mission is to drive industry and enterprise re invention, powered by Technology and Data. Our values include challenging our clients' norms, building trusted relationships, and embracing diversity as a source of creativity and inspiration. We collaborate closely with experts globally to bring the best to our clients every day and stay relevant to their changing needs. Our reinvention partners are changing businesses every day using deep industry insights, technology knowledge and innovative ideas. Positioned at the intersection of business, technology and industry, we devise creative new strategies and target architectures, based on trends, insights and data. With an eye for competitive advantage, digital disruption, operating models, and the future workforce, we take on the challenge of designing and implementing transformative business solutions, using the technology to drive business advantage and create 360 value for our clients. Our research-based advice and situational analyses enable our clients to act with speed and confidence. Your responsibilities as an Enterprise Architect Manager or Senior Manager will include: Assess the impact of business strategy on enterprise architecture across organisation, applications, data, infrastructure, and operations Stay abreast of Comms & Media industry trends and translate them into enterprise architecture implications and transformation opportunities Lead large-scale IT and digital transformation programs for Comms and media clients, advising on impacts across people, process, technology, data, and AI Drive BSS/OSS transformation initiatives, leveraging deep understanding of telecom ecosystems and aligning architecture with Accenture offerings Engage with C-suite stakeholders, leading strategic conversations and influencing key architectural and investment decisions Co-create client Enterprise Architecture vision, strategy, and roadmaps aligned to business objectives and market dynamics Lead the creation of end-to-end architecture blueprints, covering applications, integrations, data, and technology landscapes Conduct as-is architecture assessments across business capabilities, applications, data, and technology, identifying gaps, maturity levels, and pain points Define target-state architecture, including application rationalisation and modernisation strategies Bring strong awareness of COTS platforms (e.g., Salesforce, Amdocs, Oracle, ServiceNow, MS Dynamics) and define best-fit enterprise architecture Apply industry-standard frameworks such as TOGAF and TM Forum (eTOM, SID, ODA), leveraging 7R modernisation strategies to define and drive architecture transformation Work with business, technology & 3rd party stakeholders to effectivity formulate communicate and conclude key architectural decisions Drive enterprise architecture governance to ensure alignment with principles, standards, and target-state architectures, maintaining architectural consistency and control Lead proposal development and deal shaping, translating client pain points into differentiated offerings and POVs Drive innovation through creation of reusable assets and PoCs, demonstrating business value and accelerating client decision-making Define enterprise data platforms, integration, and automation strategies, including AI-enabled architectures and agentic frameworks Identify opportunities to integrate AI and automation into BSS/OSS operations for improved efficiency and productivity Lead and mentor architecture teams, ensuring high-quality delivery, capability development, and alignment with enterprise standards We are looking for individuals who: Have 15+ years of experience in the Communications, Media & Technology (CMT) industry, with strong global telecom exposure Possess deep knowledge of Telco BSS/OSS domains, including CRM, CPQ, Order Management, Product Management, Billing, and OSS Have experience delivering complex digital transformation programs across large-scale telecom environments Bring a strong blend of consulting, enterprise architecture, and telecom domain expertise Have strong knowledge of cloud-native architectures, digital decoupling, and platform-based transformation strategies Demonstrate strong stakeholder management and executive communication skills, with the ability to influence senior leaders Have experience with AI, data platforms, and emerging technologies, including Agentic AI and intelligent automation Deep expertise in CPQ (B2B Telco), billing architectures (mobile/converged), and revenue management Experience across OSS domain, including service fulfilment, provisioning, and assurance (e.g. ServiceNow, Remedy, AIOps, NetOps, and CMDB) Strong understanding of telecom products and lifecycle management across Mobile, Fixed, IoT, Digital, and Cloud services TOGAF certified enterprise architecture practitioner Proven hands on experience leveraging enterprise architecture tools (e.g., LeanIX, Orbus) to support architecture governance and modelling Set yourself apart (we're very interested in hearing from you if you have some or all of the below): Demonstration of in-depth technology insight in particular Telco functional domain e.g. Sales, CRM, Order Management, Product management, Billing and OSS Experience working as a enterprise architect Experience in business capability and process taxonomies, maturity assessments and alignment of gaps to enabling technology solutions Experience with Enterprise / platform / application / data architecture Knowledge of architecture tools such as LeanIX, Ardoq, iServer, etc. Previous experience in Comms and Media Experience in major enterprise architecture engagements e.g. application optimisation/rationalisation, re platforming, modernization of enterprise architecture Certified in AWS/Azure/GCP and other enterprise platforms Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications: Ongoing Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Additional Information Qualification: TBC Locations: London All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation . click apply for full job details
Project Manager
Exyte Bury, Lancashire
Discover your exciting role You'll be responsible for managing and delivering either a large, complex project or a number of smaller projects at the same time, making sure both the client and the business are fully satisfied with the outcome. Your involvement could start as early as the tender or negotiation stage and carry right through to delivery on site. You'll take ownership for the scope, programme, quality, and budget, acting as the main point of accountability throughout. The role will see you leading and coordinating multi-disciplinary teams - from engineering and commercial to procurement, construction, and commissioning - to ensure everything comes together successfully. It's about providing clear direction, strong leadership, and sound decision making at every stage of the project. You'll set the tone for safety, quality, cost control, and programme performance, while also representing the company in senior client and stakeholder meetings - balancing collaboration with protecting our interests. Above all, you'll drive a culture of continuous improvement, encouraging innovation and efficiency across the team to deliver projects in the best possible way. Explore your tasks and responsibilities Health, Safety, Quality & Compliance Make sure all statutory and company health and safety requirements are followed. Ensure works are delivered to the right quality standards and meet all specifications, technical standards, and regulations. Have oversight of QA/QC by making sure ITPs and quality records are in place and maintained. Ensure company procedures are followed, and key information is shared with the project team. Contract & Commercial Management Administer the contract in line with the company's scope and responsibilities. Protect the company's position during negotiations, site works, and post contract discussions, keeping proper records throughout. Work with the commercial team to provide timely and accurate information for payments, variations, and final accounts. Monitor project cashflow, invoicing, and subcontractor accounts. Keep tight control on costs and margins. Lead on Early Warnings, Compensation Events, and change control in line with NEC. Planning & Controls Own/Manage and drive the programme of works. Keep programmes, schedules, and controls up to date and share them regularly. Track progress against milestones, flag risks or delays, and take action to keep things on track. Provide clear and accurate reporting to management and the client on cost, time, and resources. Client & Stakeholder Management Build and maintain strong relationships with clients. Keep communication open and proactive so expectations and progress are always aligned. Represent the company at client meetings. Build solid working relationships with senior consultants and subcontractors. People & Leadership Work with the Operations Director to ensure projects are properly resourced with the right skills and experience. Lead by example, setting the standards of behaviour and performance on the project. Support, mentor, and develop junior team members and encourage continuous improvement. Step in to resolve conflicts quickly and maintain team performance. Help identify "fast track" talent. Share and communicate project and company strategy clearly with the team so objectives are fully understood. Procurement & Supply Chain Lead the procurement during tender, negotiation, and delivery stages. Make sure the supply chain is aligned to project goals and performance standards. Risk Management Identify and manage project risks and opportunities as they arise. Put the right mitigation in place and escalade issues where needed to protect the business. Show your expertise BSc Quantity Surveying / Commercial Management or similar Working knowledge of NEC and JCT forms of contract Multi site experience Experienced in holding responsibility for a project including all internal / external reporting. Full UK driving licence Contact: Why Join Exentec Hargreaves? Be part of a 150 year engineering legacy Work on nationally significant, safety critical infrastructure projects Join a collaborative and experienced operations team Opportunity for professional growth within a specialist, high value sector Competitive salary and benefits package Our Core Competencies Our five Core Competencies set the foundation for collaboration, learning and development. They will help turn our Vision and Values into action; provide a common language to talk about our skills; and offer a common basis to drive success across our business. Grow Talent: Our goal is to attract competent people, retain dedicated employees and develop talented colleagues at every operational level to build a future ready company. Drive Results: To keep and grow our strong market position, we must transform our corporate strategy directly into measurable and sustainable results. Take Ownership: We strive to establish an appreciative culture in which all employees feel empowered and take responsibility. Embrace Change: To develop products and services that go beyond what is imaginable today, we, as an organisation, must remain agile and curious. Inspire Customers: Creating value for our clients is a key component of our growth strategy. Therefore, client satisfaction should be an important motivator for us individually and collectively. Exentec Hargreaves is an Equal Opportunities Employer. We are committed to equal employment opportunities regardless of age, sexual orientation, gender, religion, race, ethnic origin, disability, marital status or parental status. We base all our employment decisions on merit, job requirements and business needs.
Apr 13, 2026
Full time
Discover your exciting role You'll be responsible for managing and delivering either a large, complex project or a number of smaller projects at the same time, making sure both the client and the business are fully satisfied with the outcome. Your involvement could start as early as the tender or negotiation stage and carry right through to delivery on site. You'll take ownership for the scope, programme, quality, and budget, acting as the main point of accountability throughout. The role will see you leading and coordinating multi-disciplinary teams - from engineering and commercial to procurement, construction, and commissioning - to ensure everything comes together successfully. It's about providing clear direction, strong leadership, and sound decision making at every stage of the project. You'll set the tone for safety, quality, cost control, and programme performance, while also representing the company in senior client and stakeholder meetings - balancing collaboration with protecting our interests. Above all, you'll drive a culture of continuous improvement, encouraging innovation and efficiency across the team to deliver projects in the best possible way. Explore your tasks and responsibilities Health, Safety, Quality & Compliance Make sure all statutory and company health and safety requirements are followed. Ensure works are delivered to the right quality standards and meet all specifications, technical standards, and regulations. Have oversight of QA/QC by making sure ITPs and quality records are in place and maintained. Ensure company procedures are followed, and key information is shared with the project team. Contract & Commercial Management Administer the contract in line with the company's scope and responsibilities. Protect the company's position during negotiations, site works, and post contract discussions, keeping proper records throughout. Work with the commercial team to provide timely and accurate information for payments, variations, and final accounts. Monitor project cashflow, invoicing, and subcontractor accounts. Keep tight control on costs and margins. Lead on Early Warnings, Compensation Events, and change control in line with NEC. Planning & Controls Own/Manage and drive the programme of works. Keep programmes, schedules, and controls up to date and share them regularly. Track progress against milestones, flag risks or delays, and take action to keep things on track. Provide clear and accurate reporting to management and the client on cost, time, and resources. Client & Stakeholder Management Build and maintain strong relationships with clients. Keep communication open and proactive so expectations and progress are always aligned. Represent the company at client meetings. Build solid working relationships with senior consultants and subcontractors. People & Leadership Work with the Operations Director to ensure projects are properly resourced with the right skills and experience. Lead by example, setting the standards of behaviour and performance on the project. Support, mentor, and develop junior team members and encourage continuous improvement. Step in to resolve conflicts quickly and maintain team performance. Help identify "fast track" talent. Share and communicate project and company strategy clearly with the team so objectives are fully understood. Procurement & Supply Chain Lead the procurement during tender, negotiation, and delivery stages. Make sure the supply chain is aligned to project goals and performance standards. Risk Management Identify and manage project risks and opportunities as they arise. Put the right mitigation in place and escalade issues where needed to protect the business. Show your expertise BSc Quantity Surveying / Commercial Management or similar Working knowledge of NEC and JCT forms of contract Multi site experience Experienced in holding responsibility for a project including all internal / external reporting. Full UK driving licence Contact: Why Join Exentec Hargreaves? Be part of a 150 year engineering legacy Work on nationally significant, safety critical infrastructure projects Join a collaborative and experienced operations team Opportunity for professional growth within a specialist, high value sector Competitive salary and benefits package Our Core Competencies Our five Core Competencies set the foundation for collaboration, learning and development. They will help turn our Vision and Values into action; provide a common language to talk about our skills; and offer a common basis to drive success across our business. Grow Talent: Our goal is to attract competent people, retain dedicated employees and develop talented colleagues at every operational level to build a future ready company. Drive Results: To keep and grow our strong market position, we must transform our corporate strategy directly into measurable and sustainable results. Take Ownership: We strive to establish an appreciative culture in which all employees feel empowered and take responsibility. Embrace Change: To develop products and services that go beyond what is imaginable today, we, as an organisation, must remain agile and curious. Inspire Customers: Creating value for our clients is a key component of our growth strategy. Therefore, client satisfaction should be an important motivator for us individually and collectively. Exentec Hargreaves is an Equal Opportunities Employer. We are committed to equal employment opportunities regardless of age, sexual orientation, gender, religion, race, ethnic origin, disability, marital status or parental status. We base all our employment decisions on merit, job requirements and business needs.
Senior Implementation Manager, EMEA
Ironclad
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit or follow us on LinkedIn. Implementation Managers work with our largest, most complex customer implementations. They work closely with Ironclad Legal Engineers in the design and implementation of Ironclad's core product - automated workflows for contracting - which shape the way our customers handle contracts and do business across their organization. Implementation Managers oversee the entirety of the project including identifying project resources, tracking progress against success metrics, managing delivery risks and keeping stakeholders informed. As an Implementation Manager you are responsible for project success and will drive the high level strategy that enables our customers to have a smooth transition to Ironclad. Implementation Managers are customer centric, master influencers, and technologically fluent. They know how to get the right people and resources in the room to deliver. In addition to impacting customers through project oversight, we are looking for a strategic thinker who is interested in improving processes and pursuing initiatives to help our team continually grow and provide the best services to customers. This is a hybrid role based out of our London office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. Candidates must have the unrestricted right to work in the United Kingdom. What You Will Be Doing: Manage a portfolio of multiple projects at a time. This includes overseeing project deliverables and proactively identifying risks Serve as the primary project escalation point of contact Ensure alignment across all teams, internal and external Build, maintain, and track project timelines in order to deliver on time and in scope deployments Collaborate with Legal Engineers and Customers Success Managers to ensure a smooth and successful customer experience from kick off to go live Contribute to our scale efforts by improving our project management and delivery operations processes and contributing to our best practices What We're Looking For: 7+ years as a customer facing project manager, technical program manager, or management consultant. Experience running complex technical projects, specifically including agile sprint planning, user acceptance testing, quality assurance and software release processes. You are a persuasive, results driven customer influencer with outstanding interpersonal skills. You're an exceptional verbal and written communicator. You are able to partner effectively with C Suite, VP, and Director level contacts, along with day to day users of the software. You are a team player who can work effectively in teams of technical and non technical individuals. You are skilled at collaborating with diverse teams. You can learn and drive outcomes with minimal supervision. You have a bias towards action, and gravitate towards environments where you have outsized influence on the success of outcomes for customers and colleagues. Base Salary Range: £90,000 - £102,000 The base salary range represents the minimum and maximum of the salary range for this position based out of our London office. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. UK Employee Benefits at Ironclad: Private Medical & Dental insurance, covered at 100% for you and dependents Life assurance and Income Protection Generous leave policies, including parental leave, medical leave, and compassionate leave Family-forming support through Maven for you and your partner Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use Standard pension contribution scheme Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at US Full-Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market leading leave policies, including gender neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at UK Employee specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Apr 13, 2026
Full time
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit or follow us on LinkedIn. Implementation Managers work with our largest, most complex customer implementations. They work closely with Ironclad Legal Engineers in the design and implementation of Ironclad's core product - automated workflows for contracting - which shape the way our customers handle contracts and do business across their organization. Implementation Managers oversee the entirety of the project including identifying project resources, tracking progress against success metrics, managing delivery risks and keeping stakeholders informed. As an Implementation Manager you are responsible for project success and will drive the high level strategy that enables our customers to have a smooth transition to Ironclad. Implementation Managers are customer centric, master influencers, and technologically fluent. They know how to get the right people and resources in the room to deliver. In addition to impacting customers through project oversight, we are looking for a strategic thinker who is interested in improving processes and pursuing initiatives to help our team continually grow and provide the best services to customers. This is a hybrid role based out of our London office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. Candidates must have the unrestricted right to work in the United Kingdom. What You Will Be Doing: Manage a portfolio of multiple projects at a time. This includes overseeing project deliverables and proactively identifying risks Serve as the primary project escalation point of contact Ensure alignment across all teams, internal and external Build, maintain, and track project timelines in order to deliver on time and in scope deployments Collaborate with Legal Engineers and Customers Success Managers to ensure a smooth and successful customer experience from kick off to go live Contribute to our scale efforts by improving our project management and delivery operations processes and contributing to our best practices What We're Looking For: 7+ years as a customer facing project manager, technical program manager, or management consultant. Experience running complex technical projects, specifically including agile sprint planning, user acceptance testing, quality assurance and software release processes. You are a persuasive, results driven customer influencer with outstanding interpersonal skills. You're an exceptional verbal and written communicator. You are able to partner effectively with C Suite, VP, and Director level contacts, along with day to day users of the software. You are a team player who can work effectively in teams of technical and non technical individuals. You are skilled at collaborating with diverse teams. You can learn and drive outcomes with minimal supervision. You have a bias towards action, and gravitate towards environments where you have outsized influence on the success of outcomes for customers and colleagues. Base Salary Range: £90,000 - £102,000 The base salary range represents the minimum and maximum of the salary range for this position based out of our London office. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. UK Employee Benefits at Ironclad: Private Medical & Dental insurance, covered at 100% for you and dependents Life assurance and Income Protection Generous leave policies, including parental leave, medical leave, and compassionate leave Family-forming support through Maven for you and your partner Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use Standard pension contribution scheme Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at US Full-Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market leading leave policies, including gender neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at UK Employee specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accenture
Enterprise Architect Manager - Banking
Accenture
Role: Technology, Strategy & Advisory, Enterprise Architect Manager - Banking Location: London, Manchester, EdinburghIndustry: Financial Services - BankingMobility: Up to 100%Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team Joining the team means becoming part of a community of Enterprise Architects operating at the intersection of business strategy, technology, and industry transformation within the Banking sector. Our role goes beyond designing target architectures: we help senior leaders frame complex problems, explore strategic options, and make informed decisions in environments characterised by scale, regulation, legacy technology, and ongoing change. We work closely with executives, engineers, product teams, and third-party partners to translate evolving business ambitions into coherent architectural direction. This frequently involves navigating ambiguity, challenging established norms, and balancing long-term vision with near-term feasibility. Positioned within Accenture's Strategy & Advisory practice, our Enterprise Architects combine deep industry context with architectural judgement to shape reinvention agendas, guide major investment decisions, and support delivery at pace. We collaborate globally to bring the most relevant insights, technologies, and practices to our clients as their needs evolve. Our research-based advice and situational analyses enable our clients to act with speed and confidence. Your responsibilities as an Enterprise Architect Manager will include Shaping enterprise architectural direction in response to business strategy, industry dynamics, and regulatory context, helping clients understand implications, options, and trade-offs across organisation, applications, data, infrastructure, and operations. Translating complex technology environments into clear architectural roadmaps and value cases that support executive decision-making and investment prioritisation, applying Lean and Agile enterprise principles to enable incremental and sustainable change. Guiding architectural decisions across multi-vendor ecosystems, working effectively between business, technology, and third-party stakeholders to align on key architectural outcomes. Providing enterprise-level architecture governance that enables delivery and strategic alignment while managing risk, ensuring new initiatives support business objectives without constraining progress. Supporting the definition and evolution of enterprise architecture operating models, including maturity assessments and implementation roadmaps as part of broader transformation programmes. Leading workstreams and small teams, coaching junior architects and taking accountability for outcomes, not just architectural artefacts, within client engagements.
Apr 13, 2026
Full time
Role: Technology, Strategy & Advisory, Enterprise Architect Manager - Banking Location: London, Manchester, EdinburghIndustry: Financial Services - BankingMobility: Up to 100%Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team Joining the team means becoming part of a community of Enterprise Architects operating at the intersection of business strategy, technology, and industry transformation within the Banking sector. Our role goes beyond designing target architectures: we help senior leaders frame complex problems, explore strategic options, and make informed decisions in environments characterised by scale, regulation, legacy technology, and ongoing change. We work closely with executives, engineers, product teams, and third-party partners to translate evolving business ambitions into coherent architectural direction. This frequently involves navigating ambiguity, challenging established norms, and balancing long-term vision with near-term feasibility. Positioned within Accenture's Strategy & Advisory practice, our Enterprise Architects combine deep industry context with architectural judgement to shape reinvention agendas, guide major investment decisions, and support delivery at pace. We collaborate globally to bring the most relevant insights, technologies, and practices to our clients as their needs evolve. Our research-based advice and situational analyses enable our clients to act with speed and confidence. Your responsibilities as an Enterprise Architect Manager will include Shaping enterprise architectural direction in response to business strategy, industry dynamics, and regulatory context, helping clients understand implications, options, and trade-offs across organisation, applications, data, infrastructure, and operations. Translating complex technology environments into clear architectural roadmaps and value cases that support executive decision-making and investment prioritisation, applying Lean and Agile enterprise principles to enable incremental and sustainable change. Guiding architectural decisions across multi-vendor ecosystems, working effectively between business, technology, and third-party stakeholders to align on key architectural outcomes. Providing enterprise-level architecture governance that enables delivery and strategic alignment while managing risk, ensuring new initiatives support business objectives without constraining progress. Supporting the definition and evolution of enterprise architecture operating models, including maturity assessments and implementation roadmaps as part of broader transformation programmes. Leading workstreams and small teams, coaching junior architects and taking accountability for outcomes, not just architectural artefacts, within client engagements.
Senior Manager, Capital Projects, Infrastructure
Ernst & Young Advisory Services Sdn Bhd Manchester, Lancashire
Senior Manager, Capital Projects, Infrastructure Location: Manchester Other locations: Anywhere in Country Date: 1 Apr 2026 Requisition ID: Manchester & London At EY, we are proud to work at the heart of some of the UK's most complex and high profile infrastructure programmes. We work across the infrastructure lifecycle, including early stage project definition, design, delivery, operations, and decommissioning. We act as a Key Advisor, working with senior leaders across all areas of their businesses to shape the infrastructure of the future, and deliver customer focused outcomes. Our work is anchored in delivery of the UK's 10 Year Infrastructure Strategy, supporting the delivery of the UK's £718bn infrastructure pipeline, and aligned to national priorities including net zero, resilience and productivity. Our focus sectors include: Energy Transition - we work at the heart of the next generation of low carbon infrastructure, including nuclear power, renewables and carbon capture and storage Transport Infrastructure - we work on some of the UK's biggest road and rail projects, as well as with operators of the UK's transport infrastructure Utilities - we work with clients at the forefront of the UK's power network on the complex grid upgrades required, as well as securing access to clean water and sanitation required for the next generation Social Infrastructure - supporting the renewal of the UK's aging infrastructure, including across health, education and justice sectors Defence and National Security Infrastructure Digital Infrastructure such as AI enabled platforms, data centres and telecommunications As a Senior Manager, you will advise on and shape some of the UK's most complex and high profile infrastructure programmes, aligned with national priorities. You will lead EY teams on major transformation programmes, working closely with senior clients to provide strategic direction and confidence in delivery. You will play a critical role in delivering social value, supporting the transition to a more sustainable future, and strengthening EY's infrastructure and sustainability proposition through leadership, thought leadership and market facing activity. What You'll Do Be the Engagement Lead for EY engagements across infrastructure programmes (Energy, Transport, Utilities, Social Infrastructure, Defence and Digital Infrastructure), leading multiple EY workstreams Lead teams of EY and client staff within infrastructure programmes Ensure all EY outputs (including reports, documents and presentations) are fit for purpose and meet our high quality standards Own senior client relationships, providing clear, actionable advice and influencing decision-making across complex stakeholder environments Lead the facilitation of workshops, meetings and engagement sessions with clients and stakeholders Lead on programme and project management delivery using both traditional and agile approaches, including planning, project controls, RAID management, delivery assurance and reporting Lead on the development of business cases and investment cases for sustainable, net zero and large scale infrastructure initiatives (including Green Book Five Case Model business cases) Drive stakeholder alignment across diverse groups, supporting clear communication, shared understanding and coordinated decision making Drive growth and market impact, identifying and pursuing opportunities, shaping new EY offerings, supporting bids, and contributing to EY's infrastructure and sustainability profile Lead and develop people, coaching teams, building capability, and fostering a high performing, inclusive culture across the practice What We're Looking For A strong understanding of the UK infrastructure landscape, including the UK's long term infrastructure strategy and national priorities A genuine passion for infrastructure and the value it can bring, with a clear interest in how major programmes are shaped, delivered and operated An experienced professional background supporting and delivering infrastructure and transformation programmes Demonstrable experience managing large teams to deliver quality outputs Expertise across one or more infrastructure sectors such as energy, government, transport, utilities, digital or social infrastructure Experience in industry, government or consulting environments, including Strategy, Big 4 or Technology Consulting, engineering consultancies, or infrastructure owner / operator organisations Ability to own trusted relationships with clients, through excellent communication, collaboration and credibility Outstanding communication skills, including the ability to write clearly, present confidently and tailor messages for senior stakeholders Experience in programme and project delivery across traditional and agile methodologies Facilitation and presentation skills, with the ability to bring stakeholders together, build alignment and drive outcomes Enjoy working in a hybrid environment, including with clients on site, with EY teams in the office, and virtually Willingness to travel to client sites across the UK A bonus but not essential - alignment to the profession through relevant qualifications or memberships (e.g. ICE, MPA, APM, PRINCE2 or similar) What We Offer We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: A competitive, market benchmarked salary and performance related bonus, alongside EY's wider benefits and flexible working arrangements Continuous learning: You'll develop the mindset and skills to navigate whatever comes next Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs If this role sounds like a good fit, we'd encourage you to apply or get in touch for a confidential chat.
Apr 13, 2026
Full time
Senior Manager, Capital Projects, Infrastructure Location: Manchester Other locations: Anywhere in Country Date: 1 Apr 2026 Requisition ID: Manchester & London At EY, we are proud to work at the heart of some of the UK's most complex and high profile infrastructure programmes. We work across the infrastructure lifecycle, including early stage project definition, design, delivery, operations, and decommissioning. We act as a Key Advisor, working with senior leaders across all areas of their businesses to shape the infrastructure of the future, and deliver customer focused outcomes. Our work is anchored in delivery of the UK's 10 Year Infrastructure Strategy, supporting the delivery of the UK's £718bn infrastructure pipeline, and aligned to national priorities including net zero, resilience and productivity. Our focus sectors include: Energy Transition - we work at the heart of the next generation of low carbon infrastructure, including nuclear power, renewables and carbon capture and storage Transport Infrastructure - we work on some of the UK's biggest road and rail projects, as well as with operators of the UK's transport infrastructure Utilities - we work with clients at the forefront of the UK's power network on the complex grid upgrades required, as well as securing access to clean water and sanitation required for the next generation Social Infrastructure - supporting the renewal of the UK's aging infrastructure, including across health, education and justice sectors Defence and National Security Infrastructure Digital Infrastructure such as AI enabled platforms, data centres and telecommunications As a Senior Manager, you will advise on and shape some of the UK's most complex and high profile infrastructure programmes, aligned with national priorities. You will lead EY teams on major transformation programmes, working closely with senior clients to provide strategic direction and confidence in delivery. You will play a critical role in delivering social value, supporting the transition to a more sustainable future, and strengthening EY's infrastructure and sustainability proposition through leadership, thought leadership and market facing activity. What You'll Do Be the Engagement Lead for EY engagements across infrastructure programmes (Energy, Transport, Utilities, Social Infrastructure, Defence and Digital Infrastructure), leading multiple EY workstreams Lead teams of EY and client staff within infrastructure programmes Ensure all EY outputs (including reports, documents and presentations) are fit for purpose and meet our high quality standards Own senior client relationships, providing clear, actionable advice and influencing decision-making across complex stakeholder environments Lead the facilitation of workshops, meetings and engagement sessions with clients and stakeholders Lead on programme and project management delivery using both traditional and agile approaches, including planning, project controls, RAID management, delivery assurance and reporting Lead on the development of business cases and investment cases for sustainable, net zero and large scale infrastructure initiatives (including Green Book Five Case Model business cases) Drive stakeholder alignment across diverse groups, supporting clear communication, shared understanding and coordinated decision making Drive growth and market impact, identifying and pursuing opportunities, shaping new EY offerings, supporting bids, and contributing to EY's infrastructure and sustainability profile Lead and develop people, coaching teams, building capability, and fostering a high performing, inclusive culture across the practice What We're Looking For A strong understanding of the UK infrastructure landscape, including the UK's long term infrastructure strategy and national priorities A genuine passion for infrastructure and the value it can bring, with a clear interest in how major programmes are shaped, delivered and operated An experienced professional background supporting and delivering infrastructure and transformation programmes Demonstrable experience managing large teams to deliver quality outputs Expertise across one or more infrastructure sectors such as energy, government, transport, utilities, digital or social infrastructure Experience in industry, government or consulting environments, including Strategy, Big 4 or Technology Consulting, engineering consultancies, or infrastructure owner / operator organisations Ability to own trusted relationships with clients, through excellent communication, collaboration and credibility Outstanding communication skills, including the ability to write clearly, present confidently and tailor messages for senior stakeholders Experience in programme and project delivery across traditional and agile methodologies Facilitation and presentation skills, with the ability to bring stakeholders together, build alignment and drive outcomes Enjoy working in a hybrid environment, including with clients on site, with EY teams in the office, and virtually Willingness to travel to client sites across the UK A bonus but not essential - alignment to the profession through relevant qualifications or memberships (e.g. ICE, MPA, APM, PRINCE2 or similar) What We Offer We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: A competitive, market benchmarked salary and performance related bonus, alongside EY's wider benefits and flexible working arrangements Continuous learning: You'll develop the mindset and skills to navigate whatever comes next Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs If this role sounds like a good fit, we'd encourage you to apply or get in touch for a confidential chat.
Software Development Project Manager
TÜV SÜD Energietechnik GmbH Baden-Württemberg Fareham, Hampshire
TÜV SÜD - A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence. Established more than 150 years ago in Germany, TÜV SÜD is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. TÜV SÜD offers a wide range of testing & product certification, inspection, auditing & system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider. Role Overview This is an exciting opportunity to join our Innovations Group as a Software Project Manager focused on the delivery of internal process digitization and automation solutions. You will lead the end-to-end management of software projects that streamline and automate business processes, working closely with internal stakeholders across multiple departments. The ideal candidate will have a strong background in software project management, excellent communication skills, and a passion for driving operational efficiency through technology. This role will require the individual to spend 2 days per week at our Fareham location (with the other 3 days a week available for remote working if desired). Please note this role does not offer Skilled Worker Visa Sponsorship. Main Duties & Responsibilities Lead the planning, execution, and delivery of internal software projects, ensuring solutions meet business requirements and are delivered on time. Act as the primary liaison between business stakeholders, software development teams, and IT, translating business needs into technical requirements. Define project scope, goals, and deliverables in collaboration with internal stakeholders and technical teams. Facilitate regular project updates and communicate progress, risks, and issues to senior management and key stakeholders. Drive team collaboration and foster a culture of continuous improvement in project delivery and internal processes. Utilize Azure DevOps and agile methodologies to enhance project visibility, tracking, and reporting. Ensure compliance with company policies, data security standards, and software project management best practices. Essential Criteria - the successful candidate will have/be Recent experience in software project management, ideally delivering internal business solutions or process automation tools. Strong understanding of internal stakeholder needs and the ability to translate business processes into technical requirements. Excellent team player with a proactive, positive approach to change and self-development. Outstanding communication skills-written, verbal, and interpersonal-with the ability to engage both technical and non-technical colleagues. Exceptional organizational skills and the ability to manage multiple priorities in a dynamic environment. Demonstrated ability to deliver results, plan for contingencies, and identify opportunities for process improvement. Proficient user of project management and collaboration tools (e.g., Jira, Azure DevOps, MS Project) and excellent Microsoft Office skills. Alignment to our core values of "Own it", "Improve it" & "Make it Positive". Self-driven and results-oriented, with a passion for leveraging technology to improve business operations. Experience working in a technical or regulated industry. Experience with Agile or hybrid project management methodologies. Knowledge of data privacy, information security, or compliance requirements in software delivery. Experience working with cross-functional teams and managing change in a complex organization. Further Information TÜV SÜD in the UK offers a competitive salary and benefits package that includes a minimum of 33 days holiday entitlement (for full-time employees, including public holidays), a contributory Group Personal Pension Plan and a non-contributory Group Life Assurance Scheme. We also offer various Salary Exchange/Sacrifice schemes (buying/selling holiday, cycle to work scheme, pensions), incentive schemes and comprehensive wellbeing support (Employee Assistance Programme, Dental Scheme and Occupational Health services). Dependent on their role, employees may also be eligible for hybrid/permanent homeworking, a Company Car/Car Allowance and Private Medical Insurance. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD. Work Area: Digital, IT, IT Security & Safety Country/Region: United Kingdom Job Location: Fareham Working Model: Hybrid Employment Type: Full time / regular Company: TUV SUD Ltd. Org Unit Code: INS2 Requisition ID: 1405
Apr 13, 2026
Full time
TÜV SÜD - A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence. Established more than 150 years ago in Germany, TÜV SÜD is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. TÜV SÜD offers a wide range of testing & product certification, inspection, auditing & system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider. Role Overview This is an exciting opportunity to join our Innovations Group as a Software Project Manager focused on the delivery of internal process digitization and automation solutions. You will lead the end-to-end management of software projects that streamline and automate business processes, working closely with internal stakeholders across multiple departments. The ideal candidate will have a strong background in software project management, excellent communication skills, and a passion for driving operational efficiency through technology. This role will require the individual to spend 2 days per week at our Fareham location (with the other 3 days a week available for remote working if desired). Please note this role does not offer Skilled Worker Visa Sponsorship. Main Duties & Responsibilities Lead the planning, execution, and delivery of internal software projects, ensuring solutions meet business requirements and are delivered on time. Act as the primary liaison between business stakeholders, software development teams, and IT, translating business needs into technical requirements. Define project scope, goals, and deliverables in collaboration with internal stakeholders and technical teams. Facilitate regular project updates and communicate progress, risks, and issues to senior management and key stakeholders. Drive team collaboration and foster a culture of continuous improvement in project delivery and internal processes. Utilize Azure DevOps and agile methodologies to enhance project visibility, tracking, and reporting. Ensure compliance with company policies, data security standards, and software project management best practices. Essential Criteria - the successful candidate will have/be Recent experience in software project management, ideally delivering internal business solutions or process automation tools. Strong understanding of internal stakeholder needs and the ability to translate business processes into technical requirements. Excellent team player with a proactive, positive approach to change and self-development. Outstanding communication skills-written, verbal, and interpersonal-with the ability to engage both technical and non-technical colleagues. Exceptional organizational skills and the ability to manage multiple priorities in a dynamic environment. Demonstrated ability to deliver results, plan for contingencies, and identify opportunities for process improvement. Proficient user of project management and collaboration tools (e.g., Jira, Azure DevOps, MS Project) and excellent Microsoft Office skills. Alignment to our core values of "Own it", "Improve it" & "Make it Positive". Self-driven and results-oriented, with a passion for leveraging technology to improve business operations. Experience working in a technical or regulated industry. Experience with Agile or hybrid project management methodologies. Knowledge of data privacy, information security, or compliance requirements in software delivery. Experience working with cross-functional teams and managing change in a complex organization. Further Information TÜV SÜD in the UK offers a competitive salary and benefits package that includes a minimum of 33 days holiday entitlement (for full-time employees, including public holidays), a contributory Group Personal Pension Plan and a non-contributory Group Life Assurance Scheme. We also offer various Salary Exchange/Sacrifice schemes (buying/selling holiday, cycle to work scheme, pensions), incentive schemes and comprehensive wellbeing support (Employee Assistance Programme, Dental Scheme and Occupational Health services). Dependent on their role, employees may also be eligible for hybrid/permanent homeworking, a Company Car/Car Allowance and Private Medical Insurance. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD. Work Area: Digital, IT, IT Security & Safety Country/Region: United Kingdom Job Location: Fareham Working Model: Hybrid Employment Type: Full time / regular Company: TUV SUD Ltd. Org Unit Code: INS2 Requisition ID: 1405
Davies Group
Product Manager
Davies Group Worcester, Worcestershire
Product Manager - Automation Agents Role Purpose This role leads the definition, development, and optimisation of automation and intelligent agent capabilities within the Claim Pilot ecosystem. You'll drive the strategy and delivery of automation features that streamline claims handling, operational workflows, and colleague/client interactions-building a scalable, globally aligned automation ecosystem. What will your day look like: Product Strategy & Alignment Shape the automation and intelligent agent components of the Claim Pilot product strategy.Define core automation agents, their scope, and expected benefits.Ensure alignment with global product standards, architecture, and reusable components. Roadmap Ownership & Delivery Own the roadmap for automation agents, workflow automation, and AI-enabled task handling.Translate strategy into clear backlog items and delivery increments.Lead discovery, validation, and user research to ensure solutions meet real business needs.Maintain high-quality product documentation and governance materials.Demonstrate measurable value and benefits from delivered automation. Automation & Platform Modernisation Build automation features that reduce manual effort, improve accuracy, and accelerate cycle times.Support consolidation of automation tools into the ClaimPilot platform.Partner with engineering, architecture, and data teams to ensure compliance with technical, security, and regulatory frameworks.Identify opportunities to retire legacy workflows and adopt global reusable components. Governance & Transparency Operate within UK&I and global governance frameworks, providing clear reporting on progress, risks, and value.Ensure compliance with architectural, cyber, AI governance, and regulatory requirements (e.g., DPIA, AIIA). Track performance metrics such as throughput, accuracy, cycle time, and adoption. S takeholder Engagement Translate business needs into precise product requirements.Communicate roadmap updates, risks, and value outcomes across regional and global stakeholders.Build strong relationships with propositions teams, operational SMEs, and technical leaders. Adoption & Value Realisation Drive adoption of automation features across internal teams and clients.Create training and enablement materials.Track and evidence value delivered, including efficiency gains and improved user experience.Continuously optimise based on performance insights and feedback. Scope Automation agents and workflow automation across:Motor, Property & CasualtySpecialist and regulated operationsField services, risk, surveying, inspectionDelegated authority, TPA, BPO environmentsClient-specific and regulated workflow platforms Key Relationships Internal: Agile Coach, Head of Products, Delivery teams, Engineering/Architecture/Data/AI, UK&I leaders, Propositions & Commercial, Group CIO. External: Clients, technology vendors, regulatory/industry bodies. Knowledge and Abilities: Essential Product management/ownership experience in automation, workflow, or operational tech.Understanding of automation tools, digital workers, conversational agents, or AI task handling.Strong delivery skills: backlog management, discovery, prioritisation, agile practices.Ability to work closely with engineering teams.Strong analytical and data-driven mindset.Excellent communication and stakeholder management. Desirable Experience in insurance, claims, TPA, or regulated operations.Exposure to AI-enabled automation, LLM agents, API-first platforms, or orchestration engines.Familiarity with global product governance.Experience in platform migration or consolidation. Attributes Curious, outcome-oriented, and experimental.Able to simplify complexity and collaborate effectively.User-centric with empathy for operational challenges.Structured, detail-focused, and proactive. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Apr 13, 2026
Full time
Product Manager - Automation Agents Role Purpose This role leads the definition, development, and optimisation of automation and intelligent agent capabilities within the Claim Pilot ecosystem. You'll drive the strategy and delivery of automation features that streamline claims handling, operational workflows, and colleague/client interactions-building a scalable, globally aligned automation ecosystem. What will your day look like: Product Strategy & Alignment Shape the automation and intelligent agent components of the Claim Pilot product strategy.Define core automation agents, their scope, and expected benefits.Ensure alignment with global product standards, architecture, and reusable components. Roadmap Ownership & Delivery Own the roadmap for automation agents, workflow automation, and AI-enabled task handling.Translate strategy into clear backlog items and delivery increments.Lead discovery, validation, and user research to ensure solutions meet real business needs.Maintain high-quality product documentation and governance materials.Demonstrate measurable value and benefits from delivered automation. Automation & Platform Modernisation Build automation features that reduce manual effort, improve accuracy, and accelerate cycle times.Support consolidation of automation tools into the ClaimPilot platform.Partner with engineering, architecture, and data teams to ensure compliance with technical, security, and regulatory frameworks.Identify opportunities to retire legacy workflows and adopt global reusable components. Governance & Transparency Operate within UK&I and global governance frameworks, providing clear reporting on progress, risks, and value.Ensure compliance with architectural, cyber, AI governance, and regulatory requirements (e.g., DPIA, AIIA). Track performance metrics such as throughput, accuracy, cycle time, and adoption. S takeholder Engagement Translate business needs into precise product requirements.Communicate roadmap updates, risks, and value outcomes across regional and global stakeholders.Build strong relationships with propositions teams, operational SMEs, and technical leaders. Adoption & Value Realisation Drive adoption of automation features across internal teams and clients.Create training and enablement materials.Track and evidence value delivered, including efficiency gains and improved user experience.Continuously optimise based on performance insights and feedback. Scope Automation agents and workflow automation across:Motor, Property & CasualtySpecialist and regulated operationsField services, risk, surveying, inspectionDelegated authority, TPA, BPO environmentsClient-specific and regulated workflow platforms Key Relationships Internal: Agile Coach, Head of Products, Delivery teams, Engineering/Architecture/Data/AI, UK&I leaders, Propositions & Commercial, Group CIO. External: Clients, technology vendors, regulatory/industry bodies. Knowledge and Abilities: Essential Product management/ownership experience in automation, workflow, or operational tech.Understanding of automation tools, digital workers, conversational agents, or AI task handling.Strong delivery skills: backlog management, discovery, prioritisation, agile practices.Ability to work closely with engineering teams.Strong analytical and data-driven mindset.Excellent communication and stakeholder management. Desirable Experience in insurance, claims, TPA, or regulated operations.Exposure to AI-enabled automation, LLM agents, API-first platforms, or orchestration engines.Familiarity with global product governance.Experience in platform migration or consolidation. Attributes Curious, outcome-oriented, and experimental.Able to simplify complexity and collaborate effectively.User-centric with empathy for operational challenges.Structured, detail-focused, and proactive. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Client Service Delivery, Sr Manager
WeAreTechWomen Birmingham, Staffordshire
Job Title: Client Service Delivery, Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL6 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Company Overview Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team who are responsible for the delivery of infrastructure and cloud services to our clients. Our team is based and operates out of our Birmingham UK Office. If you're looking for a challenging and exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our team, you'll be delivering cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. Key Responsibilities Service Delivery Management Own the end-to-end service delivery ensuring SLA compliance to the client contract. Participate in developing and implementing strategies for integrating AI and automation into IT operations to enhance efficiency and performance. Work with all teams and people involved in delivery of the service including IT infrastructure, end client, service management and service owners to ensure timely and efficient service delivery within the agreed cost model. Act as the primary escalation point for all service related issues. Manage vendor relationships and ensure third party services align with business objectives. Be part of an on call rota. Client Communication Be the primary point of contact for your client(s) for all service delivery matters. Communicate service updates, changes, and incident resolutions to clients in a clear and timely manner. Build and maintain strong client relationships to enhance overall client satisfaction. Service Improvement Identify opportunities for service improvement and work with the end client to implement. Analyse service performance metrics providing insights for continuous improvement and upsell opportunities. Lead and implement AI driven monitoring tools to proactively identify and resolve system issues, ensuring optimal performance and uptime. Utilize AI and machine learning to predict, prevent, and manage incidents, reducing downtime and improving response times where possible. Define and track key performance indicators (KPIs) to measure the impact of AI Ops initiatives on operational efficiency and business outcomes. Drive continuous improvement by leveraging AI to identify areas for optimization and implementing solutions. Analyze large volumes of operational data to identify trends, anomalies, and opportunities for improvement using AI powered tools. Documentation and Reporting Maintain accurate records of service agreements, client communications, incident reports and operational runbooks. Produce service delivery performance reports to the agreed client schedule, highlighting key performance indicators such as SLA compliance, Availability and service improvements. Team Collaboration Work effectively as part of the Service Delivery team ensuring alignment with our client's and company goals and objectives. Develop your sharing knowledge and experience to develop learning and experience. Work closely with cross functional teams, including IT, DevOps, and business units, to align AI Ops initiatives with organisational goals. Educate teams on AI Ops tools and methodologies, fostering a culture of innovation and adaptability. Develop organisational AI capabilities by identifying skill gaps, providing training, and fostering a culture of AI adoption and innovation across teams. Risk Management Identify potential risks or issues in service delivery and work proactively to remove or mitigate where needed. Compliance Work with security and compliance and when needed supporting annual audits. Providing operational details aligned to the applicable regulatory requirements. Automation & Tooling Lead efforts to automate repetitive tasks and workflows, enabling teams to focus on higher value activities. Evaluate, select, and implement AI Ops tools and platforms that align with the organization's needs and objectives. Ideally, you'll have: Experience in a Service Delivery and AI Operations in managing Infrastructure and Cloud services. Hands on experience with AI Ops platforms, such as Dynatrace, ServiceNow AI Ops. Experience and knowledge of IT Managed Services frameworks and processes. A good technical background along with experience in managing technical teams, internal and external. Client Data Protection knowledge and awareness. Ideally with experience in managing and maintaining a Client Data Protection Plan, including security controls. Strong key stakeholder relationship skills. Eligibility for UK Government security clearance. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Qualification You will have a culture of learning and completing relevant training and certifications. Experience in Agile Delivery, Project management, DevOps, FinOps. Know how to manage customer expectations with customer facing experience. Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k, Experience with AI Ops tools, frameworks, and implementation strategies. Knowledge of AI enabled automation and monitoring solutions. Awareness of Site Reliability Engineering principles and practices. Locations Birmingham Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Apr 13, 2026
Full time
Job Title: Client Service Delivery, Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL6 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Company Overview Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team who are responsible for the delivery of infrastructure and cloud services to our clients. Our team is based and operates out of our Birmingham UK Office. If you're looking for a challenging and exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our team, you'll be delivering cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. Key Responsibilities Service Delivery Management Own the end-to-end service delivery ensuring SLA compliance to the client contract. Participate in developing and implementing strategies for integrating AI and automation into IT operations to enhance efficiency and performance. Work with all teams and people involved in delivery of the service including IT infrastructure, end client, service management and service owners to ensure timely and efficient service delivery within the agreed cost model. Act as the primary escalation point for all service related issues. Manage vendor relationships and ensure third party services align with business objectives. Be part of an on call rota. Client Communication Be the primary point of contact for your client(s) for all service delivery matters. Communicate service updates, changes, and incident resolutions to clients in a clear and timely manner. Build and maintain strong client relationships to enhance overall client satisfaction. Service Improvement Identify opportunities for service improvement and work with the end client to implement. Analyse service performance metrics providing insights for continuous improvement and upsell opportunities. Lead and implement AI driven monitoring tools to proactively identify and resolve system issues, ensuring optimal performance and uptime. Utilize AI and machine learning to predict, prevent, and manage incidents, reducing downtime and improving response times where possible. Define and track key performance indicators (KPIs) to measure the impact of AI Ops initiatives on operational efficiency and business outcomes. Drive continuous improvement by leveraging AI to identify areas for optimization and implementing solutions. Analyze large volumes of operational data to identify trends, anomalies, and opportunities for improvement using AI powered tools. Documentation and Reporting Maintain accurate records of service agreements, client communications, incident reports and operational runbooks. Produce service delivery performance reports to the agreed client schedule, highlighting key performance indicators such as SLA compliance, Availability and service improvements. Team Collaboration Work effectively as part of the Service Delivery team ensuring alignment with our client's and company goals and objectives. Develop your sharing knowledge and experience to develop learning and experience. Work closely with cross functional teams, including IT, DevOps, and business units, to align AI Ops initiatives with organisational goals. Educate teams on AI Ops tools and methodologies, fostering a culture of innovation and adaptability. Develop organisational AI capabilities by identifying skill gaps, providing training, and fostering a culture of AI adoption and innovation across teams. Risk Management Identify potential risks or issues in service delivery and work proactively to remove or mitigate where needed. Compliance Work with security and compliance and when needed supporting annual audits. Providing operational details aligned to the applicable regulatory requirements. Automation & Tooling Lead efforts to automate repetitive tasks and workflows, enabling teams to focus on higher value activities. Evaluate, select, and implement AI Ops tools and platforms that align with the organization's needs and objectives. Ideally, you'll have: Experience in a Service Delivery and AI Operations in managing Infrastructure and Cloud services. Hands on experience with AI Ops platforms, such as Dynatrace, ServiceNow AI Ops. Experience and knowledge of IT Managed Services frameworks and processes. A good technical background along with experience in managing technical teams, internal and external. Client Data Protection knowledge and awareness. Ideally with experience in managing and maintaining a Client Data Protection Plan, including security controls. Strong key stakeholder relationship skills. Eligibility for UK Government security clearance. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Qualification You will have a culture of learning and completing relevant training and certifications. Experience in Agile Delivery, Project management, DevOps, FinOps. Know how to manage customer expectations with customer facing experience. Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k, Experience with AI Ops tools, frameworks, and implementation strategies. Knowledge of AI enabled automation and monitoring solutions. Awareness of Site Reliability Engineering principles and practices. Locations Birmingham Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .

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