Note for Recruitment Agencies: We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner. Contract Manager Location - Paisley, Renfrewshire This is an office based role so candidates must be within a reasonable commuting distance. Are you ready to take the lead on exciting steelwork and fabrication projects? At Galliford Try, we're looking for a Contract Manager to join our Fabrication Department in Paisley. This is your chance to play a key role in delivering high quality Access Metalwork projects within the UK water industry, working with a team that values collaboration, innovation, and excellence. In this role, you'll take full ownership of multiple contracts, guiding each one from start to finish while ensuring the highest standards of safety, quality, and profitability. You'll plan and manage project schedules, budgets, and resources to keep everything on track, while building strong relationships with clients, suppliers, and internal teams to ensure smooth delivery at every stage. Compliance with health, safety, and environmental standards will be at the heart of everything you do, and you'll provide clear direction and objectives to your team, supporting operational managers and driving performance across all projects. This is a role where your leadership, technical expertise, and commercial awareness will make a real impact. What you will be doing: Manage the project team, ensuring every member has defined objectives and clear roles and responsibilities. Work closely with the Operations Manager, Installation Manager, and Workshop Manager to optimise the use of direct labour resources across projects. Take full responsibility for the financial performance of your portfolio, including overall profit and loss on framework contracts. Prepare detailed project performance reports and participate in monthly financial and programme reviews with the Installation Manager. Ensure strict compliance with all company commercial and financial procedures. Complete all contract documentation accurately and on time. Negotiate and agree price variations and final accounts. Prepare estimates and quotations and provide tender vetting for other submissions. Confirm preliminary and detailed design requirements and develop practical project solutions. Liaise closely with departments such as tendering and design to ensure resources are allocated effectively and client requirements are met. Attend site visits and meetings to monitor progress and maintain strong client relationships. Experience and Qualifications: Proven experience in steelwork and fabrication (welding knowledge highly desirable). Strong commercial awareness and technical understanding. Excellent leadership and communication skills with the confidence to communicate with all members of project delivery both in house, sub contractors, clients and suppliers. Ability to manage budgets, schedules, and contractual obligations. Resilient, flexible, and committed to delivering outstanding results. Proficient in Microsoft Office. An industry applicable ONC/HNC/B.Eng or NVQ equivalent. IOSH or CITB 5 Day Site Safety Management (SMSTS). CSCS card. Desirable: H&S qualifications. Experience with NEC contracts. Previous experience in water/sewage industry projects. What We Can Offer in Return: With an impressive order book of over £3.8 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our benefits: We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays. A wide range of corporate discounts. Cycle to Work schemes. Comprehensive pension plan. Regular Save as You Earn share purchase scheme. Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it. Paid for yearly membership to one recognised professional association relevant to your role. About us: Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long term value. For more information on this role or to enquire about other positions available within our business please contact Additional Information: Galliford Try welcomes applications from candidates who would like to work full time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage, and would be grateful if, you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. A full job description for this role is available upon request.
Jan 05, 2026
Full time
Note for Recruitment Agencies: We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner. Contract Manager Location - Paisley, Renfrewshire This is an office based role so candidates must be within a reasonable commuting distance. Are you ready to take the lead on exciting steelwork and fabrication projects? At Galliford Try, we're looking for a Contract Manager to join our Fabrication Department in Paisley. This is your chance to play a key role in delivering high quality Access Metalwork projects within the UK water industry, working with a team that values collaboration, innovation, and excellence. In this role, you'll take full ownership of multiple contracts, guiding each one from start to finish while ensuring the highest standards of safety, quality, and profitability. You'll plan and manage project schedules, budgets, and resources to keep everything on track, while building strong relationships with clients, suppliers, and internal teams to ensure smooth delivery at every stage. Compliance with health, safety, and environmental standards will be at the heart of everything you do, and you'll provide clear direction and objectives to your team, supporting operational managers and driving performance across all projects. This is a role where your leadership, technical expertise, and commercial awareness will make a real impact. What you will be doing: Manage the project team, ensuring every member has defined objectives and clear roles and responsibilities. Work closely with the Operations Manager, Installation Manager, and Workshop Manager to optimise the use of direct labour resources across projects. Take full responsibility for the financial performance of your portfolio, including overall profit and loss on framework contracts. Prepare detailed project performance reports and participate in monthly financial and programme reviews with the Installation Manager. Ensure strict compliance with all company commercial and financial procedures. Complete all contract documentation accurately and on time. Negotiate and agree price variations and final accounts. Prepare estimates and quotations and provide tender vetting for other submissions. Confirm preliminary and detailed design requirements and develop practical project solutions. Liaise closely with departments such as tendering and design to ensure resources are allocated effectively and client requirements are met. Attend site visits and meetings to monitor progress and maintain strong client relationships. Experience and Qualifications: Proven experience in steelwork and fabrication (welding knowledge highly desirable). Strong commercial awareness and technical understanding. Excellent leadership and communication skills with the confidence to communicate with all members of project delivery both in house, sub contractors, clients and suppliers. Ability to manage budgets, schedules, and contractual obligations. Resilient, flexible, and committed to delivering outstanding results. Proficient in Microsoft Office. An industry applicable ONC/HNC/B.Eng or NVQ equivalent. IOSH or CITB 5 Day Site Safety Management (SMSTS). CSCS card. Desirable: H&S qualifications. Experience with NEC contracts. Previous experience in water/sewage industry projects. What We Can Offer in Return: With an impressive order book of over £3.8 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our benefits: We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays. A wide range of corporate discounts. Cycle to Work schemes. Comprehensive pension plan. Regular Save as You Earn share purchase scheme. Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it. Paid for yearly membership to one recognised professional association relevant to your role. About us: Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long term value. For more information on this role or to enquire about other positions available within our business please contact Additional Information: Galliford Try welcomes applications from candidates who would like to work full time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage, and would be grateful if, you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. A full job description for this role is available upon request.
AXA XL is an Equal Opportunity Employer. London, UK We invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients' potential, thereby fulfilling our own. Take it seriously. Make it fun. Know it matters. What you'll be doing The IT Business Partner will act as the primary link between business units (e.g., Underwriting, Reinsurance treaty operations, Claims, Actuarial, Risk Management, Finance) and IT delivery teams. Translate business strategy and requirements into technology-enabled solutions, ensure prioritisation aligns with value realisation, and oversee the end-to-end life-cycle from demand intake to benefits realisation. Drive value-led IT investments, maintain governance across all change initiatives, and ensure risk, security, regulatory, and data requirements are integrated into solutions. Key responsibilities Strategic alignment and road-mapping Translate business strategy into an IT capability and application roadmap aligned with regulatory, risk, and data governance requirements. Facilitate quarterly IT-business steering committee meetings to review progress, trade-offs, and benefits. Demand management and portfolio governance Own the intake and prioritisation process for IT initiatives from assigned business areas. Lead business case development, ROI analysis, cost-benefit assessments, and benefits mapping. Maintain a prioritised IT backlog aligned to strategy, with clear acceptance criteria and value metrics. Solution discovery and requirements management Gather, document, and translate business needs into clear requirements, user stories, and success criteria. Collaborate with IT Architecture, Data & Analytics, Security, and Compliance to shape fit-for-purpose solutions. Program and project delivery governance Partner with Project Managers, Business Analysts and Apps Managers on program execution, monitor progress, and ensure solutions are delivered on time, on budget, and with expected quality. Facilitate assurance activities (design reviews, quality gates, test plans, user acceptance testing). Financial management Manage budgets for assigned business areas, forecast demand, monitor actuals, and support vendor negotiations and contract management where applicable. Track and report on value delivered, cost savings, efficiency gains, and overall ROI. Risk, security, and regulatory alignment Ensure IT changes comply with risk management, information security, privacy, and regulatory requirements (e.g., Solvency II, GDPR as applicable). Communicate risk implications to business leaders and coordinate with risk and compliance teams. What you'll bring We are looking for the following : Experience: Established experience with IT-business partnership, IT PMO, business relationship management, or a similar role; experience in the insurance/reinsurance domain is highly desirable. Certifications (preferred but not mandatory): PMP/PRINCE2, ITIL foundation or higher, or other project/program management certifications; domain-relevant certifications (e.g., CBIP, CISM) are a plus. Understanding of reinsurance concepts (treaties, underwriting workflows, claims processes, actuarial data, risk management) and regulatory/compliance context. Proven business acumen, strategic thinking, and ability to translate business needs into IT solutions Excellent stakeholder management and communication; negotiation and influence; analytical and problem-solving skills. Experience with data governance, data analytics platforms, and modern data architectures. Familiarity with cloud concepts, cyber security fundamentals, and data privacy regulations relevant to insurance. Stakeholder management and narrative storytelling to explain technology value Even if you don't meet all of the requirements, but you have transferable skills we encourage you to apply and explain how your background aligns with the role. What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see Who we are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at
Jan 04, 2026
Full time
AXA XL is an Equal Opportunity Employer. London, UK We invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients' potential, thereby fulfilling our own. Take it seriously. Make it fun. Know it matters. What you'll be doing The IT Business Partner will act as the primary link between business units (e.g., Underwriting, Reinsurance treaty operations, Claims, Actuarial, Risk Management, Finance) and IT delivery teams. Translate business strategy and requirements into technology-enabled solutions, ensure prioritisation aligns with value realisation, and oversee the end-to-end life-cycle from demand intake to benefits realisation. Drive value-led IT investments, maintain governance across all change initiatives, and ensure risk, security, regulatory, and data requirements are integrated into solutions. Key responsibilities Strategic alignment and road-mapping Translate business strategy into an IT capability and application roadmap aligned with regulatory, risk, and data governance requirements. Facilitate quarterly IT-business steering committee meetings to review progress, trade-offs, and benefits. Demand management and portfolio governance Own the intake and prioritisation process for IT initiatives from assigned business areas. Lead business case development, ROI analysis, cost-benefit assessments, and benefits mapping. Maintain a prioritised IT backlog aligned to strategy, with clear acceptance criteria and value metrics. Solution discovery and requirements management Gather, document, and translate business needs into clear requirements, user stories, and success criteria. Collaborate with IT Architecture, Data & Analytics, Security, and Compliance to shape fit-for-purpose solutions. Program and project delivery governance Partner with Project Managers, Business Analysts and Apps Managers on program execution, monitor progress, and ensure solutions are delivered on time, on budget, and with expected quality. Facilitate assurance activities (design reviews, quality gates, test plans, user acceptance testing). Financial management Manage budgets for assigned business areas, forecast demand, monitor actuals, and support vendor negotiations and contract management where applicable. Track and report on value delivered, cost savings, efficiency gains, and overall ROI. Risk, security, and regulatory alignment Ensure IT changes comply with risk management, information security, privacy, and regulatory requirements (e.g., Solvency II, GDPR as applicable). Communicate risk implications to business leaders and coordinate with risk and compliance teams. What you'll bring We are looking for the following : Experience: Established experience with IT-business partnership, IT PMO, business relationship management, or a similar role; experience in the insurance/reinsurance domain is highly desirable. Certifications (preferred but not mandatory): PMP/PRINCE2, ITIL foundation or higher, or other project/program management certifications; domain-relevant certifications (e.g., CBIP, CISM) are a plus. Understanding of reinsurance concepts (treaties, underwriting workflows, claims processes, actuarial data, risk management) and regulatory/compliance context. Proven business acumen, strategic thinking, and ability to translate business needs into IT solutions Excellent stakeholder management and communication; negotiation and influence; analytical and problem-solving skills. Experience with data governance, data analytics platforms, and modern data architectures. Familiarity with cloud concepts, cyber security fundamentals, and data privacy regulations relevant to insurance. Stakeholder management and narrative storytelling to explain technology value Even if you don't meet all of the requirements, but you have transferable skills we encourage you to apply and explain how your background aligns with the role. What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see Who we are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at
Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries-helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies - breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries-ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list - all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum-backed by a $17.3 billion valuation and $1 Bin Annual Recurring Revenue (ARR) in just over five years-you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. We're hiring a Principal Product Manager to lead Deel's Treasury and Core Accounting products - the most critical systems in our business. This is the platform that powers how we manage thousands of bank accounts across 120+ markets, close our books fast enough for IPO readiness, and ultimately ensure every customer and contractor gets paid, in the right currency, at the right time. It's a high-impact, high-complexity role at the heart of Deel's financial infrastructure. You'll work across Treasury, Finance, Engineering, and Operations to stabilize, scale, and productize our treasury platform - setting the foundation for treasury-as-a-service in the future. What you'll do Own the product vision & roadmap for Deel's treasury and core accounting systems - balancing immediate execution with long-term scalability. Reduce book-close timelines (from 24 days to 7) by driving automation, building resilience into our accounting infrastructure, and ensuring systems are IPO-ready. Partner with Finance and Treasury teams to cut through conflicting stakeholder needs, applying enough accounting/finance fluency to challenge assumptions and guide solutions. Productize internal capabilities - building on existing systems that already support accounts payable, currency trading, float management, and bank account funding - to unlock new customer-facing products. Operate hands-on: dive into reconciliation issues, diagnose gaps, and drive day-to-day execution while also shaping higher-level strategy. Collaborate with senior engineering + data teams to deliver outcomes at speed and scale. Ensure compliance and accuracy across highly regulated environments, while balancing speed, reliability, and business impact. What we're looking for 10+ years product management experience, with deep expertise in treasury, accounting, and financial systems (e.g. reconciliation, ERP tooling, automation). Finance fluency: able to partner credibly with Treasury and Finance stakeholders to define outcomes, ideally with exposure to CFA-level concepts. A proven operator mindset - comfortable getting into the weeds of complex, fragile systems while driving execution at pace. Experience building in fintech, financial infrastructure, or ERP environments, ideally where global scale and regulatory complexity are factors. Ability to thrive in ambiguous, high-pressure environments - balancing urgent delivery with long-term system transformation. Bonus: experience in multi-country financial systems, regulatory reporting, or scaling financial infrastructure in a high-growth company. Why this role is exciting This is one of Deel's most business-critical products: if treasury doesn't work, payroll doesn't run. You'll directly enable Deel's IPO readiness by improving resiliency and cutting book-close timelines. You'll help shape treasury-as-a-service, building external products from our internal infrastructure. It's a chance to operate at global scale and complexity - thousands of bank accounts, 120+ countries, multi-currency flows. You'll work with a senior, highly capable team and have the autonomy to shape how one of the fastest-growing companies in the world runs its core financial systems. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you'll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. We will communicate with job applicants using Deel-specific emails, which and other acquired company emails You can view the most up-to-date job listings at Deel by visiting our careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at . We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on March 30, 2025. For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here:
Jan 04, 2026
Full time
Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries-helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies - breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries-ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list - all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum-backed by a $17.3 billion valuation and $1 Bin Annual Recurring Revenue (ARR) in just over five years-you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. We're hiring a Principal Product Manager to lead Deel's Treasury and Core Accounting products - the most critical systems in our business. This is the platform that powers how we manage thousands of bank accounts across 120+ markets, close our books fast enough for IPO readiness, and ultimately ensure every customer and contractor gets paid, in the right currency, at the right time. It's a high-impact, high-complexity role at the heart of Deel's financial infrastructure. You'll work across Treasury, Finance, Engineering, and Operations to stabilize, scale, and productize our treasury platform - setting the foundation for treasury-as-a-service in the future. What you'll do Own the product vision & roadmap for Deel's treasury and core accounting systems - balancing immediate execution with long-term scalability. Reduce book-close timelines (from 24 days to 7) by driving automation, building resilience into our accounting infrastructure, and ensuring systems are IPO-ready. Partner with Finance and Treasury teams to cut through conflicting stakeholder needs, applying enough accounting/finance fluency to challenge assumptions and guide solutions. Productize internal capabilities - building on existing systems that already support accounts payable, currency trading, float management, and bank account funding - to unlock new customer-facing products. Operate hands-on: dive into reconciliation issues, diagnose gaps, and drive day-to-day execution while also shaping higher-level strategy. Collaborate with senior engineering + data teams to deliver outcomes at speed and scale. Ensure compliance and accuracy across highly regulated environments, while balancing speed, reliability, and business impact. What we're looking for 10+ years product management experience, with deep expertise in treasury, accounting, and financial systems (e.g. reconciliation, ERP tooling, automation). Finance fluency: able to partner credibly with Treasury and Finance stakeholders to define outcomes, ideally with exposure to CFA-level concepts. A proven operator mindset - comfortable getting into the weeds of complex, fragile systems while driving execution at pace. Experience building in fintech, financial infrastructure, or ERP environments, ideally where global scale and regulatory complexity are factors. Ability to thrive in ambiguous, high-pressure environments - balancing urgent delivery with long-term system transformation. Bonus: experience in multi-country financial systems, regulatory reporting, or scaling financial infrastructure in a high-growth company. Why this role is exciting This is one of Deel's most business-critical products: if treasury doesn't work, payroll doesn't run. You'll directly enable Deel's IPO readiness by improving resiliency and cutting book-close timelines. You'll help shape treasury-as-a-service, building external products from our internal infrastructure. It's a chance to operate at global scale and complexity - thousands of bank accounts, 120+ countries, multi-currency flows. You'll work with a senior, highly capable team and have the autonomy to shape how one of the fastest-growing companies in the world runs its core financial systems. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you'll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. We will communicate with job applicants using Deel-specific emails, which and other acquired company emails You can view the most up-to-date job listings at Deel by visiting our careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at . We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on March 30, 2025. For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here:
Academy Director for ESOL and International English Salary £51,950 - £60,224 per annum About us We are a further and higher education institution dedicated to providing academic, vocational, and professional qualifications to approximately 13,000 young people and adults annually. Our mission is to transform lives through learning, advocating for inclusivity and diversity at every stage. Our Academy model enables focused, sector-specific curriculum leadership. We are now recruiting for a new Academy Director to lead our English for Speakers of Other Languages provision. This is an exciting opportunity to shape the future of education and skills in Sheffield and the wider region. About the role As Academy Director for ESOL, you will provide strategic and operational leadership across curriculum for both programmes for young people and for adults. You will be responsible for driving quality, leading curriculum innovation and ensuring students develop the technical and employability skills to succeed in a rapidly evolving industry. This is a permanent role. This is a critical leadership role at a time of national reform and opportunity. You will lead on how the Academy supports the achievement of the college s five-year strategic plan, including our response to priorities such as the green skills and the sustainability agenda, supporting the region s transition to a low-carbon future. From employer collaboration and curriculum reform to local labour market alignment and progression planning, your leadership will ensure the Academy remains agile, ambitious and responsive. The Academy delivers a wide range of full-time and adult provision, including new technical qualifications, employer-led initiatives and high-quality work experience. You will also play a key role in preparing our young people aged 16 to 18 for exciting and rewarding future careers within the sector, helping them build the knowledge, confidence and skills to progress into apprenticeships, employment or higher study. The role will involve close collaboration with our Apprenticeship+ lead, ensuring clear pathways into skilled trades and sustainable employment through well-aligned programmes and employer partnerships. With a dedicated team of curriculum managers and teaching staff, and strong external partnerships, the Academy is well positioned for its next stage of growth and development. What We re Looking For We are looking for a confident and committed leader who shares our values and vision for technical education. You will bring: A strong track record of curriculum and quality leadership in Further Education or a similar setting Experience of leading and managing diverse teams to deliver high-quality provision and student outcomes An understanding of the construction and building technologies sector, including its challenges, skills gaps and sustainability priorities A commitment to inclusive practice, student voice and raising aspirations Excellent planning, communication and stakeholder engagement skills The ability to balance strategic priorities with operational delivery, using data to inform decisions and drive improvement. You will be an experienced teacher and / or manager, confident in navigating change and leading innovation in line with qualification reform and employer needs. Main Responsibilities As a member of the College Leadership Team, you will contribute to shared strategic goals while leading your Academy to achieve excellence. Key responsibilities include: Leading on the delivery of a high-quality student experience, resulting in strong achievement, progression and employability outcomes Developing a relevant and innovative curriculum offer that reflects student needs, local skills priorities and qualification reforms Driving improvements in teaching, learning and assessment across the Academy Leading curriculum development and business planning processes to achieve growth, quality and financial targets Managing performance, budgets and resources effectively, ensuring value for money Building and maintaining strong employer, university and community partnerships Promoting environmental sustainability across curriculum and operations Supporting staff development and fostering a culture of inclusion, ambition and continuous improvement What we can offer you As the successful candidate, you will be offered a salary of between £51,950 - £60,224 per annum based upon a combination of the skills, knowledge and experience that you can bring to the role. Our benefits Enhanced Pension contributions scheme with TPS - 28.68% Annual leave - 42 Days (310.8 hours) + 8 Bank Holidays (59.2 hours)- this includes a discretionary Christmas closure period Health and wellbeing, we offer Employee assistance programme through Bupa Occupational Health through PAM Free eye tests for VDU users Free Parking is available at the majority of our campuses Further information can be found on our Benefits and Career Development pages. Disability Confident We are a Disability Confidentemployer and are committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee. Please review our Recruitment Guidelines for Disabled Candidates which provides further information on reasonable adjustments and how the Disability Confident scheme works in practice.If you require any reasonable adjustments or any support at any point throughout the process, please contact us. Armed Forces Covenant As part of our commitment through the Armed Forces Covenant,we re pledged to support the Armed Forces Community. Recognising the value Personnel, Veterans and military families contribute to our community and country. Safeguarding We are an employer who is committed to safeguarding and promoting the welfare of students. Successful applicants will be required to have an enhanced DBS check and will be subject to safer recruiting procedures. Further details on our safer recruiting procedures, including the employment of ex-offenders can be found here Safeguarding Next Steps: To apply: Click apply online and follow the links to complete the online application. As a Leader in Diversity employer, we encourage applications from everyone and value diversity in our workforce. Closing date: 16th of January 2026 Please be aware If we have a high number of applications, we may decide to close the vacancy earlier.
Jan 04, 2026
Full time
Academy Director for ESOL and International English Salary £51,950 - £60,224 per annum About us We are a further and higher education institution dedicated to providing academic, vocational, and professional qualifications to approximately 13,000 young people and adults annually. Our mission is to transform lives through learning, advocating for inclusivity and diversity at every stage. Our Academy model enables focused, sector-specific curriculum leadership. We are now recruiting for a new Academy Director to lead our English for Speakers of Other Languages provision. This is an exciting opportunity to shape the future of education and skills in Sheffield and the wider region. About the role As Academy Director for ESOL, you will provide strategic and operational leadership across curriculum for both programmes for young people and for adults. You will be responsible for driving quality, leading curriculum innovation and ensuring students develop the technical and employability skills to succeed in a rapidly evolving industry. This is a permanent role. This is a critical leadership role at a time of national reform and opportunity. You will lead on how the Academy supports the achievement of the college s five-year strategic plan, including our response to priorities such as the green skills and the sustainability agenda, supporting the region s transition to a low-carbon future. From employer collaboration and curriculum reform to local labour market alignment and progression planning, your leadership will ensure the Academy remains agile, ambitious and responsive. The Academy delivers a wide range of full-time and adult provision, including new technical qualifications, employer-led initiatives and high-quality work experience. You will also play a key role in preparing our young people aged 16 to 18 for exciting and rewarding future careers within the sector, helping them build the knowledge, confidence and skills to progress into apprenticeships, employment or higher study. The role will involve close collaboration with our Apprenticeship+ lead, ensuring clear pathways into skilled trades and sustainable employment through well-aligned programmes and employer partnerships. With a dedicated team of curriculum managers and teaching staff, and strong external partnerships, the Academy is well positioned for its next stage of growth and development. What We re Looking For We are looking for a confident and committed leader who shares our values and vision for technical education. You will bring: A strong track record of curriculum and quality leadership in Further Education or a similar setting Experience of leading and managing diverse teams to deliver high-quality provision and student outcomes An understanding of the construction and building technologies sector, including its challenges, skills gaps and sustainability priorities A commitment to inclusive practice, student voice and raising aspirations Excellent planning, communication and stakeholder engagement skills The ability to balance strategic priorities with operational delivery, using data to inform decisions and drive improvement. You will be an experienced teacher and / or manager, confident in navigating change and leading innovation in line with qualification reform and employer needs. Main Responsibilities As a member of the College Leadership Team, you will contribute to shared strategic goals while leading your Academy to achieve excellence. Key responsibilities include: Leading on the delivery of a high-quality student experience, resulting in strong achievement, progression and employability outcomes Developing a relevant and innovative curriculum offer that reflects student needs, local skills priorities and qualification reforms Driving improvements in teaching, learning and assessment across the Academy Leading curriculum development and business planning processes to achieve growth, quality and financial targets Managing performance, budgets and resources effectively, ensuring value for money Building and maintaining strong employer, university and community partnerships Promoting environmental sustainability across curriculum and operations Supporting staff development and fostering a culture of inclusion, ambition and continuous improvement What we can offer you As the successful candidate, you will be offered a salary of between £51,950 - £60,224 per annum based upon a combination of the skills, knowledge and experience that you can bring to the role. Our benefits Enhanced Pension contributions scheme with TPS - 28.68% Annual leave - 42 Days (310.8 hours) + 8 Bank Holidays (59.2 hours)- this includes a discretionary Christmas closure period Health and wellbeing, we offer Employee assistance programme through Bupa Occupational Health through PAM Free eye tests for VDU users Free Parking is available at the majority of our campuses Further information can be found on our Benefits and Career Development pages. Disability Confident We are a Disability Confidentemployer and are committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee. Please review our Recruitment Guidelines for Disabled Candidates which provides further information on reasonable adjustments and how the Disability Confident scheme works in practice.If you require any reasonable adjustments or any support at any point throughout the process, please contact us. Armed Forces Covenant As part of our commitment through the Armed Forces Covenant,we re pledged to support the Armed Forces Community. Recognising the value Personnel, Veterans and military families contribute to our community and country. Safeguarding We are an employer who is committed to safeguarding and promoting the welfare of students. Successful applicants will be required to have an enhanced DBS check and will be subject to safer recruiting procedures. Further details on our safer recruiting procedures, including the employment of ex-offenders can be found here Safeguarding Next Steps: To apply: Click apply online and follow the links to complete the online application. As a Leader in Diversity employer, we encourage applications from everyone and value diversity in our workforce. Closing date: 16th of January 2026 Please be aware If we have a high number of applications, we may decide to close the vacancy earlier.
Full-time (Permanent) £58,209 - £66,877 Plus location allowance £1750 Published on 23 December 2025 Deadline 18 January 2026 Location Hanslope, South East England, MK19 7BH About the job Job summary At FCDO Services we protect the UK's interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it's creating bespoke, secure software, offering programme and application support or moving an entire embassy's servers to a Cloud platform. No matter the task, they are on hand to support. Now, you've got the opportunity to join them. Providing innovation to government partners Working at the cutting-edge of technology It all matters Manage and deliver a wide range of vital government security projects When you join us in this significant senior role you'll take personal ownership of the delivery of a range of exciting digital, data and technology projects that underpin secure government operations. Working with colleagues in the FCDO, National Security and Defence, you'll be responsible for writing business cases, translating requirements and realising benefits while keeping a close eye on costs, quality and time constraints. We'll also expect you to identify opportunities to develop new and repeat business while embedding rigorous project risk and change management processes. Ready to build and maintain strong relationships with other senior leaders, technical teams, government partners and other important stakeholders, you'll be committed to ensuring compliance with our Programme Operating Framework, and make a major contribution to business cases, assurance reviews and reporting. Additional tasks will include championing user needs, accessibility and service design principles throughout the lifecycle of each project, leading the preparation for GDS assessments on internal governance boards, and collaborating with researchers, designers and technical architects to ensure services are secure, scalable and effective. Use all your project management skills as you help to defend the nation's interests To be a success in this vital role you'll be a natural leader, motivating communicator and inspirational team player, with plenty of experience of working at pace in a matrix organisation of similar complexity to ours. Capable of managing and appraising the performance of project management team members, and creating a positive working environment that encourages the reduction of delivery costs, you should possess the skills to manage large budgets and risks. It's also important that you have a strong understanding of Government functional standards relating to project delivery, Secure by Design principles and Agile delivery methodologies. When it comes to qualifications we'll look for APM PMQ, PRINCE2, Agile Project Management or equivalent certification, and familiarity with project tools such as MS Project. Experience of working in FCDO Services or a similar secure government organisation would be desirable, as would hands on knowledge of resource management, development and allocation processes. In addition, it would be an advantage if you have an understanding of our organisation's financial and commercial processes, and experience of delivering digital or technical projects in secure or government environments. Discover the support you need to grow your career further But we're always looking to improve - just like you. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on site gym, nursery, café, and restaurant, and we offer interest free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team's work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/ To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk It takes a diverseteam to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match Person specification We are looking for people with: APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. . Strong understanding of Government Functional Standards in project delivery; Secure by Design principles and agile delivery methodologies. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership. Familiarity with project tools such as MS Project or equivalent Qualifications APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Making Effective Decisions Technical skills We'll assess you against these technical skills during the selection process: APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership Familiarity with project tools such as MS Project or equivalent We only ask for evidence of these technical skills on your application form: APM PMQ, PRCE, Agile Project Management, or equivalent certification. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership Familiarity with project tools such as MS Project or equivalent
Jan 03, 2026
Full time
Full-time (Permanent) £58,209 - £66,877 Plus location allowance £1750 Published on 23 December 2025 Deadline 18 January 2026 Location Hanslope, South East England, MK19 7BH About the job Job summary At FCDO Services we protect the UK's interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it's creating bespoke, secure software, offering programme and application support or moving an entire embassy's servers to a Cloud platform. No matter the task, they are on hand to support. Now, you've got the opportunity to join them. Providing innovation to government partners Working at the cutting-edge of technology It all matters Manage and deliver a wide range of vital government security projects When you join us in this significant senior role you'll take personal ownership of the delivery of a range of exciting digital, data and technology projects that underpin secure government operations. Working with colleagues in the FCDO, National Security and Defence, you'll be responsible for writing business cases, translating requirements and realising benefits while keeping a close eye on costs, quality and time constraints. We'll also expect you to identify opportunities to develop new and repeat business while embedding rigorous project risk and change management processes. Ready to build and maintain strong relationships with other senior leaders, technical teams, government partners and other important stakeholders, you'll be committed to ensuring compliance with our Programme Operating Framework, and make a major contribution to business cases, assurance reviews and reporting. Additional tasks will include championing user needs, accessibility and service design principles throughout the lifecycle of each project, leading the preparation for GDS assessments on internal governance boards, and collaborating with researchers, designers and technical architects to ensure services are secure, scalable and effective. Use all your project management skills as you help to defend the nation's interests To be a success in this vital role you'll be a natural leader, motivating communicator and inspirational team player, with plenty of experience of working at pace in a matrix organisation of similar complexity to ours. Capable of managing and appraising the performance of project management team members, and creating a positive working environment that encourages the reduction of delivery costs, you should possess the skills to manage large budgets and risks. It's also important that you have a strong understanding of Government functional standards relating to project delivery, Secure by Design principles and Agile delivery methodologies. When it comes to qualifications we'll look for APM PMQ, PRINCE2, Agile Project Management or equivalent certification, and familiarity with project tools such as MS Project. Experience of working in FCDO Services or a similar secure government organisation would be desirable, as would hands on knowledge of resource management, development and allocation processes. In addition, it would be an advantage if you have an understanding of our organisation's financial and commercial processes, and experience of delivering digital or technical projects in secure or government environments. Discover the support you need to grow your career further But we're always looking to improve - just like you. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on site gym, nursery, café, and restaurant, and we offer interest free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team's work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/ To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk It takes a diverseteam to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match Person specification We are looking for people with: APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. . Strong understanding of Government Functional Standards in project delivery; Secure by Design principles and agile delivery methodologies. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership. Familiarity with project tools such as MS Project or equivalent Qualifications APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Making Effective Decisions Technical skills We'll assess you against these technical skills during the selection process: APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership Familiarity with project tools such as MS Project or equivalent We only ask for evidence of these technical skills on your application form: APM PMQ, PRCE, Agile Project Management, or equivalent certification. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership Familiarity with project tools such as MS Project or equivalent
Age UK is committed to helping older people live better every day. To support this mission, we're transforming the Age UK Network with a modern CRM approach, centred on Salesforce. We are hiring a National Manager, CRM Systems on an 18 month fixed-term basis to oversee this programme. As National Manager, CRM Systems , you will lead and manage a team delivering Salesforce solutions across the Age UK Network. You will oversee the day-to-day management of the platform while developing long-term strategic plans for governance, improvement, and adoption. This role involves driving implementation projects with Network Partners, ensuring successful onboarding and continuous improvement, and acting as product owner to manage the Salesforce roadmap, sprint planning, and quality assurance. You will deliver training and engagement sessions to maximise user adoption and impact, manage external suppliers, and ensure robust support functions for the platform. A key part of the role is enabling effective data capture and reporting to demonstrate impact for older people. This is a senior leadership position for someone with strong experience in CRM systems, preferably Salesforce, combined with expertise in project and product management and team leadership. You will bring technical understanding and strategic vision to deliver real change across the Age UK Network. For a more extensive list of responsibilities, please review the job description below. This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill). You will be expected to attend the office once a week. Travel costs to the London office are not covered by the charity. Age UK internal grade - 4LT Must haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Experience of managing a Salesforce solution, including managing a team of certified Salesforce colleagues to continually deliver, improve and implement a Salesforce solution. A, I A substantial and successful track record of programme and project management delivering at all stages, in particular case, contact & rostering system implementation health/care/voluntary sector environment. A, I Experience of working with operational and service delivery teams to gather, assess and validate requirements, and establishing set processes across a team. A, I Experience of managing day to day relationships with key suppliers, maintaining operational delivery. A, I Experience of multi-year roadmap planning for CRM solutions, developing strategic and operational plans to deliver against the requirements of the organisation. A, I Experience of working in a fast paced, complex environment, working collaboratively with a diverse range of senior stakeholders and managing cross divisional/organisational input. A, I Experience of establishing, managing and continually improving governance processes in relation to CRM solutions. A, I Experience of the provision of a range of services or projects for older people in a not for profit organisation or other relevant context. A Skills and Knowledge Expert knowledge of Salesforce, specifically the Non-Profit Cloud, Service Cloud and Field Service. Certified Salesforce Administrator. A, I Understanding of the role CRM systems play in enabling the delivery of services for older people, and enabling the wider operations of small to medium sized charities. A, I Exceptional communication, negotiation, and stakeholder management skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation. I Excellent analytical, problem-solving, and decision-making skills, with the ability to understand and interpret complex information and make evidence led recommendations. I Understanding of the role the voluntary sector plays in the provision of services for older people, within the wider health and social care landscape. A Understanding of data protection general principles, and processes, including an understanding of the DPIA and how legal agreements may be established to support effective data sharing. A Personal attributes Ability to deliver to deadlines within a fast paced environment, and able to prioritise capacity across multiple demands, requirements and stakeholders. I Ability to easily communicate complex information to a variety of audiences and stakeholders at all levels. I Great to Haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Experience of multiple CRM solutions, both Microsoft Dynamics and other solutions. A, I Experience of working with data and insight teams to translate impact frameworks and data requirements into CRM solutions to enable practical collection and reporting. A, I Skills and Knowledge Salesforce Certification across non-profit, Service Cloud and Field Service. A Agile project management or change management qualification. A What we offer in return Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability) Blue Light Card scheme You Did It Awards - recognition awards from £100-250. Additional Information The role will be required to be in the linked office at least once per week. In this case the linked office is One America Square. The role will be required to travel across the UK, and this may require overnight stays from time to time. Supporting statements and anonymisation Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected. Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time. Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Jan 03, 2026
Full time
Age UK is committed to helping older people live better every day. To support this mission, we're transforming the Age UK Network with a modern CRM approach, centred on Salesforce. We are hiring a National Manager, CRM Systems on an 18 month fixed-term basis to oversee this programme. As National Manager, CRM Systems , you will lead and manage a team delivering Salesforce solutions across the Age UK Network. You will oversee the day-to-day management of the platform while developing long-term strategic plans for governance, improvement, and adoption. This role involves driving implementation projects with Network Partners, ensuring successful onboarding and continuous improvement, and acting as product owner to manage the Salesforce roadmap, sprint planning, and quality assurance. You will deliver training and engagement sessions to maximise user adoption and impact, manage external suppliers, and ensure robust support functions for the platform. A key part of the role is enabling effective data capture and reporting to demonstrate impact for older people. This is a senior leadership position for someone with strong experience in CRM systems, preferably Salesforce, combined with expertise in project and product management and team leadership. You will bring technical understanding and strategic vision to deliver real change across the Age UK Network. For a more extensive list of responsibilities, please review the job description below. This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill). You will be expected to attend the office once a week. Travel costs to the London office are not covered by the charity. Age UK internal grade - 4LT Must haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Experience of managing a Salesforce solution, including managing a team of certified Salesforce colleagues to continually deliver, improve and implement a Salesforce solution. A, I A substantial and successful track record of programme and project management delivering at all stages, in particular case, contact & rostering system implementation health/care/voluntary sector environment. A, I Experience of working with operational and service delivery teams to gather, assess and validate requirements, and establishing set processes across a team. A, I Experience of managing day to day relationships with key suppliers, maintaining operational delivery. A, I Experience of multi-year roadmap planning for CRM solutions, developing strategic and operational plans to deliver against the requirements of the organisation. A, I Experience of working in a fast paced, complex environment, working collaboratively with a diverse range of senior stakeholders and managing cross divisional/organisational input. A, I Experience of establishing, managing and continually improving governance processes in relation to CRM solutions. A, I Experience of the provision of a range of services or projects for older people in a not for profit organisation or other relevant context. A Skills and Knowledge Expert knowledge of Salesforce, specifically the Non-Profit Cloud, Service Cloud and Field Service. Certified Salesforce Administrator. A, I Understanding of the role CRM systems play in enabling the delivery of services for older people, and enabling the wider operations of small to medium sized charities. A, I Exceptional communication, negotiation, and stakeholder management skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation. I Excellent analytical, problem-solving, and decision-making skills, with the ability to understand and interpret complex information and make evidence led recommendations. I Understanding of the role the voluntary sector plays in the provision of services for older people, within the wider health and social care landscape. A Understanding of data protection general principles, and processes, including an understanding of the DPIA and how legal agreements may be established to support effective data sharing. A Personal attributes Ability to deliver to deadlines within a fast paced environment, and able to prioritise capacity across multiple demands, requirements and stakeholders. I Ability to easily communicate complex information to a variety of audiences and stakeholders at all levels. I Great to Haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Experience of multiple CRM solutions, both Microsoft Dynamics and other solutions. A, I Experience of working with data and insight teams to translate impact frameworks and data requirements into CRM solutions to enable practical collection and reporting. A, I Skills and Knowledge Salesforce Certification across non-profit, Service Cloud and Field Service. A Agile project management or change management qualification. A What we offer in return Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability) Blue Light Card scheme You Did It Awards - recognition awards from £100-250. Additional Information The role will be required to be in the linked office at least once per week. In this case the linked office is One America Square. The role will be required to travel across the UK, and this may require overnight stays from time to time. Supporting statements and anonymisation Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected. Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time. Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognised certifications Regular and frequent promotion opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer-to-peer appreciation as well as from manager to employees Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities We are on the hunt for a skilled ServiceNow Technical Consultant to join our team, responsible for delivering expert configuration, maintenance, and strategic guidance on the ServiceNow platform. As a ServiceNow Technical Consultant, you will serve as a trusted advisor, driving successful implementations and fostering strong client relationships. Join our team and contribute to the success of our ServiceNow implementations. If you're passionate about helping organizations maximize their IT service management capabilities, we'd love to hear from you. Responsibilities Lead the development of a tailored ServiceNow strategy, considering value versus effort and aligning with ITIL processes Prepare cost-benefit models and contribute to solution design, including effort estimation and costing Configure and maintain ServiceNow modules, focusing on IT Service Management (ITSM), IT Operations Management (ITOM), Incident, Problem, Change, and Release Management Deliver training and support to clients, ensuring a smooth transition to the ServiceNow platform Collaborate with internal teams and external partners to coordinate deployment of ServiceNow solutions Required education None Preferred education Bachelor's Degree Required technical and professional expertise Extensive experience in ServiceNow development, configuration, and customization Proven track record in implementing ServiceNow processes and best practices Strong technical expertise in ServiceNow platform features, including ITOM, ITSM, IRM, or HRSD Excellent communication, leadership, and interpersonal skills to effectively engage with clients and internal teams Ability to work independently and manage multiple projects concurrently As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance. Preferred technical and professional experience Knowledge of web technologies (XML, HTML, Web Services) and technical components (LDAP, VPN, SSL) Experience with Agile and Scrum methodologies Familiarity with DevOps practices and tools Understanding of cloud platforms (AWS, Azure, Google Cloud) ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title ServiceNow Consulant Job ID 58050 City / Township / Village State / Province Country United Kingdom Work arrangement Hybrid Area of work Consulting Employment type Regular Position type Professional Up to 80% or 4 days a week (home on weekends - based on project requirements) Company Shift General (daytime) Is this role a commissionable/sales incentive based position?
Jan 03, 2026
Full time
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognised certifications Regular and frequent promotion opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer-to-peer appreciation as well as from manager to employees Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities We are on the hunt for a skilled ServiceNow Technical Consultant to join our team, responsible for delivering expert configuration, maintenance, and strategic guidance on the ServiceNow platform. As a ServiceNow Technical Consultant, you will serve as a trusted advisor, driving successful implementations and fostering strong client relationships. Join our team and contribute to the success of our ServiceNow implementations. If you're passionate about helping organizations maximize their IT service management capabilities, we'd love to hear from you. Responsibilities Lead the development of a tailored ServiceNow strategy, considering value versus effort and aligning with ITIL processes Prepare cost-benefit models and contribute to solution design, including effort estimation and costing Configure and maintain ServiceNow modules, focusing on IT Service Management (ITSM), IT Operations Management (ITOM), Incident, Problem, Change, and Release Management Deliver training and support to clients, ensuring a smooth transition to the ServiceNow platform Collaborate with internal teams and external partners to coordinate deployment of ServiceNow solutions Required education None Preferred education Bachelor's Degree Required technical and professional expertise Extensive experience in ServiceNow development, configuration, and customization Proven track record in implementing ServiceNow processes and best practices Strong technical expertise in ServiceNow platform features, including ITOM, ITSM, IRM, or HRSD Excellent communication, leadership, and interpersonal skills to effectively engage with clients and internal teams Ability to work independently and manage multiple projects concurrently As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance. Preferred technical and professional experience Knowledge of web technologies (XML, HTML, Web Services) and technical components (LDAP, VPN, SSL) Experience with Agile and Scrum methodologies Familiarity with DevOps practices and tools Understanding of cloud platforms (AWS, Azure, Google Cloud) ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title ServiceNow Consulant Job ID 58050 City / Township / Village State / Province Country United Kingdom Work arrangement Hybrid Area of work Consulting Employment type Regular Position type Professional Up to 80% or 4 days a week (home on weekends - based on project requirements) Company Shift General (daytime) Is this role a commissionable/sales incentive based position?
Westlakes Recruit are currently looking for multiple talented Project Directors to join a busy and expanding Defence/Nuclear business on a permanent basis - UK WIDE. In this role you will be expected to provide direction and management for every phase of large-scale infrastructure programmes across a range of complex and challenging commissions, assuring on-schedule completion within or below budget and in accordance with contractual obligations. The Project Director must be capable of managing multiple projects which make up a complex programme enterprise involving a diverse supply chain. The Project Director will be required to demonstrate experience of balancing technical, leadership and managerial approaches within highly regulated delivery environments, such as nuclear-regulated sites and show evidence of engaging and managing stakeholders at an executive level. Experience working with the NEC4 suite of contracts is also strongly desired. Prior experience must include significant project management or construction management assignments at the Principal Project Manager level (or higher). Experience should also include operations management of personnel and the effective management of client outcomes. Must be able to travel to client sites nationally, as and when required. What You'll Be Doing Acts as the representative with the client and selected subcontractors during the programme execution. Negotiates changes to the scope of work with the client and key subcontractors. Collaborates with Business Development to market and secure additional work with client. Responsible for following up on instructions and commitments associated with the programme. Participates in regulatory conversations and in public meetings in support of clients. Oversees establishment of the Project Execution Plan, Health and Safety Plan, Quality Assurance/Quality Control Plan, and other documents as required. Establishes the delivery requirements for all areas of the programme and monitors the draft and final deliverables for adherence to these criteria. Responsible for the development and distribution of a one to two-page description of the programme to all members of the project team to act as the Programme Brief. Plans, directs, supervises, and controls the execution of all business, technical, fiscal, and administrative functions of the assigned programme as required. Assigns responsibility for executing project plans to key subordinates after careful assessment of how to utilize their qualifications and strengths. Provides input to performance reviews and development plans for subordinates. Field responsibilities may include labour relations, local procurement and payroll operations, etc., if required. Mobilises resources, through liaison with capability leads, other offices, or subsidiaries, to create project teams capable of completing effective, quality work. Discusses the qualifications required of the key programme / project positions in specific detail with the capability leads and National Service Leads. Collaborates with the programme enterprise to address programme/project space requirements. Works with other managers, project engineers, and discipline leads to develop budgets, schedules, and plans for the various elements of a programme. Ensures that the programme meets or exceeds goals established in the project plans. Works with the key project individual to devise and execute actions plans to rectify potential cost overruns or delays, or to accommodate significant changes to the scope of work. Advises the client and company management of any such changes. Responsible for maintaining current and timely change orders. Promotes technical and commercial excellence on the programme through application of Quality Assurance processes. Monitors and reports to management on the progress of all project activity within the programme, including significant milestones, and any conditions, which would affect project cost or schedule. Establishes weekly meeting to review project status and formulate programme action items. Performs other responsibilities associated with this position as may be appropriate. What Required Skills You'll Bring Highly commended leadership skills and proven ability to operate at Programme Exec?Level, with values and behaviours at the core of your approach. You should have a broad general technical and business background, as well as previous project management experience on large-scale programme/project types. Able to manage and direct cross-functional teams with credible pan domain and pan discipline?expertise Must be able to apply systems thinking to complex multi-stakeholder environments. Proven ability to perform in a senior management capacity, excellent written and oral communications skills, and a thorough knowledge of industry practices and regulations are also required. Must be knowledgeable of current innovation and how it can be effectively utilised on programmes/projects. A desirable demonstrable history of working in infrastructure, defence and or nuclear environments An operational knowledge of the NEC4 suite of contracts Qualifications Senior Accreditation of competency to a professional body, such as ICE, APM, RICS etc (strongly desired). Strong Infrastructure background In Defence, Nuclear, Transportation or Utilities highly desirable. Bachelor's Degree in Project Management or in related technical/business field and significant competence spanning all stages of programme lifecycle. NEC commercial experience?(strongly desired) Security Clearance Important: Before applying, due to the sensitive nature of these projects, you must be a SOLE UK National who is able to achieve and maintain UK MoD Security Clearance (SC). For more information on this role or to register your interest for future job updates, please visit (url removed) We would welcome the opportunity to discuss this role informally. Why We're Different: Westlakes Recruit are a people solutions business that understands the complexities of nuclear and the importance of our clients' mission critical objectives. Smarter, faster, more agile - we have a laser focus on nuclear, with deep sectoral knowledge. We develop nuclear talent pools before you know you need them! We do Nuclear. We only do Nuclear. We do all of Nuclear. Powering a Diverse Nuclear Future: As an equal opportunities business, we value applications from all backgrounds, cultures and abilities.
Jan 01, 2026
Full time
Westlakes Recruit are currently looking for multiple talented Project Directors to join a busy and expanding Defence/Nuclear business on a permanent basis - UK WIDE. In this role you will be expected to provide direction and management for every phase of large-scale infrastructure programmes across a range of complex and challenging commissions, assuring on-schedule completion within or below budget and in accordance with contractual obligations. The Project Director must be capable of managing multiple projects which make up a complex programme enterprise involving a diverse supply chain. The Project Director will be required to demonstrate experience of balancing technical, leadership and managerial approaches within highly regulated delivery environments, such as nuclear-regulated sites and show evidence of engaging and managing stakeholders at an executive level. Experience working with the NEC4 suite of contracts is also strongly desired. Prior experience must include significant project management or construction management assignments at the Principal Project Manager level (or higher). Experience should also include operations management of personnel and the effective management of client outcomes. Must be able to travel to client sites nationally, as and when required. What You'll Be Doing Acts as the representative with the client and selected subcontractors during the programme execution. Negotiates changes to the scope of work with the client and key subcontractors. Collaborates with Business Development to market and secure additional work with client. Responsible for following up on instructions and commitments associated with the programme. Participates in regulatory conversations and in public meetings in support of clients. Oversees establishment of the Project Execution Plan, Health and Safety Plan, Quality Assurance/Quality Control Plan, and other documents as required. Establishes the delivery requirements for all areas of the programme and monitors the draft and final deliverables for adherence to these criteria. Responsible for the development and distribution of a one to two-page description of the programme to all members of the project team to act as the Programme Brief. Plans, directs, supervises, and controls the execution of all business, technical, fiscal, and administrative functions of the assigned programme as required. Assigns responsibility for executing project plans to key subordinates after careful assessment of how to utilize their qualifications and strengths. Provides input to performance reviews and development plans for subordinates. Field responsibilities may include labour relations, local procurement and payroll operations, etc., if required. Mobilises resources, through liaison with capability leads, other offices, or subsidiaries, to create project teams capable of completing effective, quality work. Discusses the qualifications required of the key programme / project positions in specific detail with the capability leads and National Service Leads. Collaborates with the programme enterprise to address programme/project space requirements. Works with other managers, project engineers, and discipline leads to develop budgets, schedules, and plans for the various elements of a programme. Ensures that the programme meets or exceeds goals established in the project plans. Works with the key project individual to devise and execute actions plans to rectify potential cost overruns or delays, or to accommodate significant changes to the scope of work. Advises the client and company management of any such changes. Responsible for maintaining current and timely change orders. Promotes technical and commercial excellence on the programme through application of Quality Assurance processes. Monitors and reports to management on the progress of all project activity within the programme, including significant milestones, and any conditions, which would affect project cost or schedule. Establishes weekly meeting to review project status and formulate programme action items. Performs other responsibilities associated with this position as may be appropriate. What Required Skills You'll Bring Highly commended leadership skills and proven ability to operate at Programme Exec?Level, with values and behaviours at the core of your approach. You should have a broad general technical and business background, as well as previous project management experience on large-scale programme/project types. Able to manage and direct cross-functional teams with credible pan domain and pan discipline?expertise Must be able to apply systems thinking to complex multi-stakeholder environments. Proven ability to perform in a senior management capacity, excellent written and oral communications skills, and a thorough knowledge of industry practices and regulations are also required. Must be knowledgeable of current innovation and how it can be effectively utilised on programmes/projects. A desirable demonstrable history of working in infrastructure, defence and or nuclear environments An operational knowledge of the NEC4 suite of contracts Qualifications Senior Accreditation of competency to a professional body, such as ICE, APM, RICS etc (strongly desired). Strong Infrastructure background In Defence, Nuclear, Transportation or Utilities highly desirable. Bachelor's Degree in Project Management or in related technical/business field and significant competence spanning all stages of programme lifecycle. NEC commercial experience?(strongly desired) Security Clearance Important: Before applying, due to the sensitive nature of these projects, you must be a SOLE UK National who is able to achieve and maintain UK MoD Security Clearance (SC). For more information on this role or to register your interest for future job updates, please visit (url removed) We would welcome the opportunity to discuss this role informally. Why We're Different: Westlakes Recruit are a people solutions business that understands the complexities of nuclear and the importance of our clients' mission critical objectives. Smarter, faster, more agile - we have a laser focus on nuclear, with deep sectoral knowledge. We develop nuclear talent pools before you know you need them! We do Nuclear. We only do Nuclear. We do all of Nuclear. Powering a Diverse Nuclear Future: As an equal opportunities business, we value applications from all backgrounds, cultures and abilities.
Reporting to Jo McGlynn, Portfolio Delivery Manager Team Delivery Location This is a hybrid role based out of our London office in Monument, with an expectation to be in the office 2 days per week. Salary Range £85,000 - £95,000 per annum Role Type Full-time, Permanent Start date As soon as possible Delivery Manager Role As we continue our mission to be the market-leading underwriting software platform for agile insurers, we're excited to expand our UK team with the addition of a Delivery Manager. In this role, you'll be responsible for managing the successful delivery of our SaaS underwriting workbench to customers across the UK. From project kick-off through to go-live and handover, you'll coordinate cross-functional teams, track milestones, and ensure projects are delivered on time, on budget, and to a high standard. You'll work closely with our clients and internal stakeholders - including product, engineering, and customer success - to ensure alignment, manage expectations, and keep delivery on track. This role is ideal for someone who thrives in fast-paced, dynamic environments and enjoys solving complex delivery challenges. If you're an experienced Delivery Manager or Project Manager with a background in SaaS, consulting, or enterprise software delivery - and you're excited about making an impact in a growing insurtech business - we'd love to hear from you. About Send In 2017, Send was founded by Andy Moss, Ben Huckel, and Matt McGrillis with a vision to reshape and enhance the underwriting process for commercial insurers - combining advanced technology with deep industry expertise. By 2019, we had delivered a commercial and specialty Underwriting Workbench for a leading global insurer - one of the UK's top five composite insurers and a major FTSE 100 carrier. This solution streamlined operations, improved efficiency, and enabled forward visibility. In 2022, we won three industry awards for the Underwriting Workbench and raised $10 million in Series A funding to support our expansion in the UK and US. In 2023, we launched Smart Submission, a stand alone component of the Underwriting Workbench, and were named a Leader in the IDC MarketScape: Worldwide P&C Intelligent Underwriting Workbench Applications Vendor Assessment. In 2024, we were recognised as a Top Provider in the Datos P&C Workbench report and named a Leader in Celent's Underwriting Workbench reports for both North America and Global Markets. Our vision is to be the market-leading underwriting software platform for agile carriers. Our Funding From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We're proud to have the support and expertise of our investors, Mercia and Breega. We are now preparing for our Series B round and are excited about the growth acceleration this will enable. What You'll Be Doing as a Delivery Manager Client Relationship Management: Build and maintain strong working relationships with client stakeholders, ensuring alignment on delivery goals, timelines, and expectations. Project Delivery: Lead the planning, execution, and delivery of customer implementation projects - from initial scoping through to go live and handover. Cross Functional Coordination: Work closely with engineering, QA, product, and customer success teams to keep delivery on track and ensure smooth collaboration across teams. Issue & Risk Management: Proactively identify delivery risks, blockers, or scope changes, and work with relevant stakeholders to develop effective solutions. Delivery Tracking: Maintain clear project plans, track progress against key milestones, and ensure visibility of status to internal and external stakeholders. Quality Assurance: Ensure that all project deliverables meet agreed quality standards and customer expectations. Stakeholder Reporting: Provide regular updates on progress, risks, and key metrics to internal leadership and client stakeholders. Continuous Improvement: Contribute to improving our delivery processes by feeding in lessons learned, customer feedback, and industry best practices. Commercial Awareness: Keep delivery efforts aligned with commercial goals, managing timelines, scope, and budget awareness throughout the project lifecycle. Collaboration with Delivery Partners: Where applicable, coordinate with third party implementation partners to align efforts and ensure successful outcomes. The Skills and Experience Needed for the Delivery Manager Role Proven experience managing end to end delivery of complex SaaS implementation or software projects, with strong experience in the insurance or Insurtech industry. Strong project management skills with the ability to plan, organise, and track multiple workstreams simultaneously. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with senior client stakeholders and internal teams. Demonstrated problem solving ability to proactively identify risks, blockers, and scope changes - and implement effective mitigation strategies. Comfortable working in fast paced, dynamic environments with shifting priorities and ambiguity. Experience working closely with cross functional teams including engineering, product, QA, and customer success. Solid understanding of software delivery methodologies such as Agile, Scrum, or Kanban. Strong organisational skills and attention to detail, with a focus on delivering high quality outcomes on time and on budget. Ability to manage budgets, timelines, and resource allocation effectively. Collaborative mindset with experience coordinating third party vendors or delivery partners. Proficiency with project management and collaboration tools such as Jira, Confluence, Microsoft Teams, or similar. What's on Offer - Life at Send Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy. Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support. Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%. Time Off - 25 days of annual leave, plus public holidays. We also offer volunteering time and a dedicated wellness day. Enhanced Parental Leave - Includes 12 weeks of fully paid leave for all new parents, along with additional support for birth giving parents. Learning and Development - An annual budget via Learnerbly, providing access to books, courses, conferences, and other resources to support your growth. Check out Send's public Handbook for more information about our product, recruitment process, team, benefits, and much more. Delivery Manager Interview Process Our recruitment process for the Delivery Manager role consists of at least three stages: Introductory Call with our in house recruiter, Liam (30 minutes) - This will cover your background, motivations, and communication skills, along with an opportunity to learn more about Send and the role. Interview with Jo McGlynn, Portfolio Delivery Manager (45 minutes) Interview with Natasha Bond, Chief Customer Officer (30 minutes) 30 minute call with a Send Founder At Send, we're focused on strengthening our culture - not hiring people who simply "fit" into it. We believe that a diverse, equitable, and inclusive team drives innovation, creativity, better decision making, and stronger performance. If you're interested in a role at Send but don't meet every requirement listed, we still encourage you to apply. Research shows that women, Indigenous people, and individuals of colour often hesitate to apply for roles unless they meet every single qualification. We're committed to changing that. We welcome applications from everyone, regardless of background, ethnicity, or culture. We are committed to reviewing all applications fairly and do not discriminate based on race, ethnicity, colour, religion or belief, national origin, sexual orientation, age, marital or civil partnership status, family status, pregnancy or maternity, disability (visible or invisible), gender identity or expression, or any other legally protected status. We know that inclusive hiring is an ongoing journey, and we're always looking to improve. If you have feedback on our hiring or interview process, we'd love to hear it. If you have specific needs or adjustments that would support you during the application process, you can share them in the space provided in your application - we want to ensure your experience is as smooth and comfortable as possible. Need support with your application or have a question about the role? Email us at . Job Application Create a Job Alert - Interested in building your career at Send? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf
Jan 01, 2026
Full time
Reporting to Jo McGlynn, Portfolio Delivery Manager Team Delivery Location This is a hybrid role based out of our London office in Monument, with an expectation to be in the office 2 days per week. Salary Range £85,000 - £95,000 per annum Role Type Full-time, Permanent Start date As soon as possible Delivery Manager Role As we continue our mission to be the market-leading underwriting software platform for agile insurers, we're excited to expand our UK team with the addition of a Delivery Manager. In this role, you'll be responsible for managing the successful delivery of our SaaS underwriting workbench to customers across the UK. From project kick-off through to go-live and handover, you'll coordinate cross-functional teams, track milestones, and ensure projects are delivered on time, on budget, and to a high standard. You'll work closely with our clients and internal stakeholders - including product, engineering, and customer success - to ensure alignment, manage expectations, and keep delivery on track. This role is ideal for someone who thrives in fast-paced, dynamic environments and enjoys solving complex delivery challenges. If you're an experienced Delivery Manager or Project Manager with a background in SaaS, consulting, or enterprise software delivery - and you're excited about making an impact in a growing insurtech business - we'd love to hear from you. About Send In 2017, Send was founded by Andy Moss, Ben Huckel, and Matt McGrillis with a vision to reshape and enhance the underwriting process for commercial insurers - combining advanced technology with deep industry expertise. By 2019, we had delivered a commercial and specialty Underwriting Workbench for a leading global insurer - one of the UK's top five composite insurers and a major FTSE 100 carrier. This solution streamlined operations, improved efficiency, and enabled forward visibility. In 2022, we won three industry awards for the Underwriting Workbench and raised $10 million in Series A funding to support our expansion in the UK and US. In 2023, we launched Smart Submission, a stand alone component of the Underwriting Workbench, and were named a Leader in the IDC MarketScape: Worldwide P&C Intelligent Underwriting Workbench Applications Vendor Assessment. In 2024, we were recognised as a Top Provider in the Datos P&C Workbench report and named a Leader in Celent's Underwriting Workbench reports for both North America and Global Markets. Our vision is to be the market-leading underwriting software platform for agile carriers. Our Funding From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We're proud to have the support and expertise of our investors, Mercia and Breega. We are now preparing for our Series B round and are excited about the growth acceleration this will enable. What You'll Be Doing as a Delivery Manager Client Relationship Management: Build and maintain strong working relationships with client stakeholders, ensuring alignment on delivery goals, timelines, and expectations. Project Delivery: Lead the planning, execution, and delivery of customer implementation projects - from initial scoping through to go live and handover. Cross Functional Coordination: Work closely with engineering, QA, product, and customer success teams to keep delivery on track and ensure smooth collaboration across teams. Issue & Risk Management: Proactively identify delivery risks, blockers, or scope changes, and work with relevant stakeholders to develop effective solutions. Delivery Tracking: Maintain clear project plans, track progress against key milestones, and ensure visibility of status to internal and external stakeholders. Quality Assurance: Ensure that all project deliverables meet agreed quality standards and customer expectations. Stakeholder Reporting: Provide regular updates on progress, risks, and key metrics to internal leadership and client stakeholders. Continuous Improvement: Contribute to improving our delivery processes by feeding in lessons learned, customer feedback, and industry best practices. Commercial Awareness: Keep delivery efforts aligned with commercial goals, managing timelines, scope, and budget awareness throughout the project lifecycle. Collaboration with Delivery Partners: Where applicable, coordinate with third party implementation partners to align efforts and ensure successful outcomes. The Skills and Experience Needed for the Delivery Manager Role Proven experience managing end to end delivery of complex SaaS implementation or software projects, with strong experience in the insurance or Insurtech industry. Strong project management skills with the ability to plan, organise, and track multiple workstreams simultaneously. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with senior client stakeholders and internal teams. Demonstrated problem solving ability to proactively identify risks, blockers, and scope changes - and implement effective mitigation strategies. Comfortable working in fast paced, dynamic environments with shifting priorities and ambiguity. Experience working closely with cross functional teams including engineering, product, QA, and customer success. Solid understanding of software delivery methodologies such as Agile, Scrum, or Kanban. Strong organisational skills and attention to detail, with a focus on delivering high quality outcomes on time and on budget. Ability to manage budgets, timelines, and resource allocation effectively. Collaborative mindset with experience coordinating third party vendors or delivery partners. Proficiency with project management and collaboration tools such as Jira, Confluence, Microsoft Teams, or similar. What's on Offer - Life at Send Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy. Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support. Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%. Time Off - 25 days of annual leave, plus public holidays. We also offer volunteering time and a dedicated wellness day. Enhanced Parental Leave - Includes 12 weeks of fully paid leave for all new parents, along with additional support for birth giving parents. Learning and Development - An annual budget via Learnerbly, providing access to books, courses, conferences, and other resources to support your growth. Check out Send's public Handbook for more information about our product, recruitment process, team, benefits, and much more. Delivery Manager Interview Process Our recruitment process for the Delivery Manager role consists of at least three stages: Introductory Call with our in house recruiter, Liam (30 minutes) - This will cover your background, motivations, and communication skills, along with an opportunity to learn more about Send and the role. Interview with Jo McGlynn, Portfolio Delivery Manager (45 minutes) Interview with Natasha Bond, Chief Customer Officer (30 minutes) 30 minute call with a Send Founder At Send, we're focused on strengthening our culture - not hiring people who simply "fit" into it. We believe that a diverse, equitable, and inclusive team drives innovation, creativity, better decision making, and stronger performance. If you're interested in a role at Send but don't meet every requirement listed, we still encourage you to apply. Research shows that women, Indigenous people, and individuals of colour often hesitate to apply for roles unless they meet every single qualification. We're committed to changing that. We welcome applications from everyone, regardless of background, ethnicity, or culture. We are committed to reviewing all applications fairly and do not discriminate based on race, ethnicity, colour, religion or belief, national origin, sexual orientation, age, marital or civil partnership status, family status, pregnancy or maternity, disability (visible or invisible), gender identity or expression, or any other legally protected status. We know that inclusive hiring is an ongoing journey, and we're always looking to improve. If you have feedback on our hiring or interview process, we'd love to hear it. If you have specific needs or adjustments that would support you during the application process, you can share them in the space provided in your application - we want to ensure your experience is as smooth and comfortable as possible. Need support with your application or have a question about the role? Email us at . Job Application Create a Job Alert - Interested in building your career at Send? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf
About Us At Spence & Partners (part of 3173 Group), we're on a mission to simplify and enhance the pensions industry. We believe in delivering smarter, more effective solutions that help pension schemes thrive. Since our founding in 2000, we've earned a reputation for practical and innovative advice, with a commitment to meeting the evolving needs of Defined Benefit and Defined Contribution schemes. We're looking for graduates to start in September 2026 who are eager to make an impact. You'll have the opportunity to work with a diverse team of experts, learn from industry leaders, and contribute to projects that help empower trustees, employers, advisers, and members. With a culture built on collaboration and excellence, we offer a dynamic environment where you'll grow professionally and personally. Our cutting-edge integrated actuarial and administration platform, industry partnerships, and agile approach to problem solving are just a few ways we're reshaping pensions. As part of our team, you'll be at the heart of these innovations, contributing to meaningful change in the sector. As a Graduate, a structured training plan will help you grow your knowledge and drive your career. Working with our team you will create a personal development plan to support your development in the company and the industry. In support of our Pensions Management teams, you will contribute to a wide range of work within the pensions sector, incorporating technical support to the Trustees and Sponsoring Employers of pension schemes, as well as our work with the Pension Protection Fund and Pensions Regulator. This provides the opportunity to enhance your technical abilities and develop core technical pensions management competencies on a daily basis, whilst working in a challenging environment as part of a rapidly growing, innovative pension consulting firm. You will liaise with colleagues throughout our office locations and work on clients from a diverse range of industries. About You We are looking to hire a Transition Leader who wants the opportunity to continue their career within an award winning and growing organisation. To make an impact in this role, you will be a highly motivated individual who is comfortable taking responsibility for the governance, quality, and delivery of transitions of new Defined Benefit (DB) and Defined Contribution (DC) pension schemes. You will be a "problem solver" able to liaise with other stakeholders within Spence and our wider Group to identify and deliver solutions to challenging problems. You will also have the experience and gravitas to positively contribute to our drive to win new business - assisting with writing relevant sections of tender responses and participating in pitch and site visit activity. We would also be looking for you to use your experience to help us drive continuous improvement in our wider processes in order to enhance the effectiveness and efficiency of the Business. Working in a flexible environment, you will be prepared to stay ahead of developments within the pensions industry, and the broader business environment, to support our Business in its commitment to excellent client service and our objectives for significant financial growth. You have the ability to share your technical knowledge efficiently and purposefully with clients and colleagues and understand the importance of building and maintaining relationships with clients, networking contacts and your colleagues. This role will be attractive to an existing leader in the installation and transition space who wants to grow their experience and take on a leadership role. Proven client and project management skills, as well as evidence of the ability to build and manage relationships, will be key to your success in the role. Responsibilities & Criteria ABOUT THE ROLE The Transition Leader reports to, and is a member of the Spence Operations Board. The Transition Leader role has ultimate responsibility for the delivery of all activities relating to the transfer of services to Spence within agreed commercial and risk budgets. The Transition Leader will be a key part of our professional team, which includes actuaries, investment consultants and administration colleagues, in providing strategic and compliance based pension services and advice to trustee and corporate clients. The role will include direct oversight for managing and developing of a team of project managers and business analysts. In carrying out the role you will work closely with the leader of the coding, data, and technology team to ensure resources are deployed in the most effective manner and client transitions are delivered successfully. Core responsibilities Overall responsibility for successful delivery of client transitions Manage overall pipeline of transitions, working closely with new business teams Manage overall resourcing position in connection with a fast moving new business pipeline Agree commercial and risk metrics for client transitions Develop and manage a team of Business Analysts and Project Managers Develop and maintain installation project collateral Engage with leads of related teams (e.g. Data and Coding) to ensure alignment of resource and goals Engage with leads of BAU teams (e.g. Pensions Delivery) to agree quality thresholds for handover to production Act as senior project oversight on strategically significant transition projects In conjunction with relevant team leads, continually improve process documentation for further commercial efficiency and risk management Business growth responsibilities Support in tender activity including pitches and site visits Regularly contribute to our marketing collateral Identify and share opportunities for product and service enhancements through client proposition and revenue generating opportunities Personal growth responsibilities Actively build skills and experience towards your own defined development goals Keep abreast of all regulatory and governance changes Attend training, both technical and other business skills as required ESSENTIAL CRITERIA Experienced DB pension industry background in the transition space with minimum 10 years experience in similar role Strong risk and commercial management skills Able to demonstrate good technical understanding of pension legislation, regulations and other relevant guidance, codes of practice, including scheme management and compliance, best practice guides and a knowledge of defined benefit and defined contribution schemes Evidence of project and client management responsibility and ability to progress with multiple strands of activity Excellent communication skills, both written and oral, with the ability to articulate technical points into lay terms Use of computerised systems e.g. Microsoft Office products; in particular Excel, Word and PowerPoint; and the ability to learn and utilise bespoke systems and procedures. DESIRABLE CRITERIA Experience of new business activity including new business pitches, networking and attending industry events.
Jan 01, 2026
Full time
About Us At Spence & Partners (part of 3173 Group), we're on a mission to simplify and enhance the pensions industry. We believe in delivering smarter, more effective solutions that help pension schemes thrive. Since our founding in 2000, we've earned a reputation for practical and innovative advice, with a commitment to meeting the evolving needs of Defined Benefit and Defined Contribution schemes. We're looking for graduates to start in September 2026 who are eager to make an impact. You'll have the opportunity to work with a diverse team of experts, learn from industry leaders, and contribute to projects that help empower trustees, employers, advisers, and members. With a culture built on collaboration and excellence, we offer a dynamic environment where you'll grow professionally and personally. Our cutting-edge integrated actuarial and administration platform, industry partnerships, and agile approach to problem solving are just a few ways we're reshaping pensions. As part of our team, you'll be at the heart of these innovations, contributing to meaningful change in the sector. As a Graduate, a structured training plan will help you grow your knowledge and drive your career. Working with our team you will create a personal development plan to support your development in the company and the industry. In support of our Pensions Management teams, you will contribute to a wide range of work within the pensions sector, incorporating technical support to the Trustees and Sponsoring Employers of pension schemes, as well as our work with the Pension Protection Fund and Pensions Regulator. This provides the opportunity to enhance your technical abilities and develop core technical pensions management competencies on a daily basis, whilst working in a challenging environment as part of a rapidly growing, innovative pension consulting firm. You will liaise with colleagues throughout our office locations and work on clients from a diverse range of industries. About You We are looking to hire a Transition Leader who wants the opportunity to continue their career within an award winning and growing organisation. To make an impact in this role, you will be a highly motivated individual who is comfortable taking responsibility for the governance, quality, and delivery of transitions of new Defined Benefit (DB) and Defined Contribution (DC) pension schemes. You will be a "problem solver" able to liaise with other stakeholders within Spence and our wider Group to identify and deliver solutions to challenging problems. You will also have the experience and gravitas to positively contribute to our drive to win new business - assisting with writing relevant sections of tender responses and participating in pitch and site visit activity. We would also be looking for you to use your experience to help us drive continuous improvement in our wider processes in order to enhance the effectiveness and efficiency of the Business. Working in a flexible environment, you will be prepared to stay ahead of developments within the pensions industry, and the broader business environment, to support our Business in its commitment to excellent client service and our objectives for significant financial growth. You have the ability to share your technical knowledge efficiently and purposefully with clients and colleagues and understand the importance of building and maintaining relationships with clients, networking contacts and your colleagues. This role will be attractive to an existing leader in the installation and transition space who wants to grow their experience and take on a leadership role. Proven client and project management skills, as well as evidence of the ability to build and manage relationships, will be key to your success in the role. Responsibilities & Criteria ABOUT THE ROLE The Transition Leader reports to, and is a member of the Spence Operations Board. The Transition Leader role has ultimate responsibility for the delivery of all activities relating to the transfer of services to Spence within agreed commercial and risk budgets. The Transition Leader will be a key part of our professional team, which includes actuaries, investment consultants and administration colleagues, in providing strategic and compliance based pension services and advice to trustee and corporate clients. The role will include direct oversight for managing and developing of a team of project managers and business analysts. In carrying out the role you will work closely with the leader of the coding, data, and technology team to ensure resources are deployed in the most effective manner and client transitions are delivered successfully. Core responsibilities Overall responsibility for successful delivery of client transitions Manage overall pipeline of transitions, working closely with new business teams Manage overall resourcing position in connection with a fast moving new business pipeline Agree commercial and risk metrics for client transitions Develop and manage a team of Business Analysts and Project Managers Develop and maintain installation project collateral Engage with leads of related teams (e.g. Data and Coding) to ensure alignment of resource and goals Engage with leads of BAU teams (e.g. Pensions Delivery) to agree quality thresholds for handover to production Act as senior project oversight on strategically significant transition projects In conjunction with relevant team leads, continually improve process documentation for further commercial efficiency and risk management Business growth responsibilities Support in tender activity including pitches and site visits Regularly contribute to our marketing collateral Identify and share opportunities for product and service enhancements through client proposition and revenue generating opportunities Personal growth responsibilities Actively build skills and experience towards your own defined development goals Keep abreast of all regulatory and governance changes Attend training, both technical and other business skills as required ESSENTIAL CRITERIA Experienced DB pension industry background in the transition space with minimum 10 years experience in similar role Strong risk and commercial management skills Able to demonstrate good technical understanding of pension legislation, regulations and other relevant guidance, codes of practice, including scheme management and compliance, best practice guides and a knowledge of defined benefit and defined contribution schemes Evidence of project and client management responsibility and ability to progress with multiple strands of activity Excellent communication skills, both written and oral, with the ability to articulate technical points into lay terms Use of computerised systems e.g. Microsoft Office products; in particular Excel, Word and PowerPoint; and the ability to learn and utilise bespoke systems and procedures. DESIRABLE CRITERIA Experience of new business activity including new business pitches, networking and attending industry events.
Digital Workspace Technical Product Manager Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're on the hunt for a Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. Ability to identify and explain how the business can exploit technology and data solutions to improve the colleague experience, colleague engagement and organisational efficiency. Ability to drive service improvements through process optimisation and automation What's involved: You'll own the technical delivery and configuration of end-user platforms (Intune, AVD, M365, Autopilot, SCCM, etc.). You'll lead the engineering lifecycle for all digital workspace platforms-build, release, test, and support-adopting CI/CD and infrastructure-as-code principles. You'll own and drive the joiners, movers, and leavers (JML) process, embedding automation to reduce manual effort while ensuring assurance, efficiency, and continuous process maturity.Implement automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI APIs) into workspace tools and processes to enhance digital workflows and employee interactions. You'll use AI/ML techniques to build predictive maintenance models for device and application health. You'll support the definition of architecture for AI-enhanced service desk automation, including copilots, bots, and intelligent knowledge management. You'll implement and fine-tune Digital Experience Monitoring (DEM) tools to measure system health, device usage, and performance. You'll analyse telemetry to deliver proactive and contextual UX enhancements at both system and user levels. You'll build dashboards and analytics pipelines to track performance, adoption, and satisfaction KPIs using platforms like Power BI and Azure Monitor. You'll own the roadmap, release pipeline, and technical backlog for digital workspace platforms. You'll collaborate with security teams to ensure compliance and governance (data residency, encryption, Zero Trust principles). You'll manage versioning, lifecycle, and upgrades for M365, collaboration platforms, and mobile device management systems. You'll design, implement, and manage end-user computing (EUC) environments using Microsoft Intune, Autopilot, and Configuration Manager (SCCM), ensuring secure device provisioning, policy enforcement, and compliance at scale. You'll optimise device performance and user experience by deploying Microsoft Endpoint Analytics, configuring proactive remediation scripts, and maintaining standardized security baselines via Intune Security Policies and Group Policy Objects (GPO). You'll enforce regulatory and organisational compliance by integrating Microsoft Defender for Endpoint, BitLocker encryption, Conditional Access policies, and Azure AD compliance configurations across all managed devices. You'll automate the full device lifecycle using Windows Autopilot, Azure Logic Apps, Power Automate, and PowerShell scripting - covering zero-touch onboarding, application deployment, patch management, and deprovisioning. You'll continuously monitor and enhance EUC infrastructure using Microsoft Endpoint Manager, Desktop Analytics, and Azure Monitor to identify performance bottlenecks, track adoption metrics, and drive platform improvements aligned to business goals. You'll work closely with architects, infrastructure leads, and application owners to design scalable, secure workspace solutions. You'll act as a technical advisor in projects involving infrastructure change, network upgrades, or security policy shifts that impact workspace delivery. You'll support vendor evaluation, PoCs, and onboarding from a deep technical perspective, including hands-on testing and security assessments. You'll ensure all incidents, request, programs, audit actions, vulnerabilities, are resolved within SLA. You'll support the 365/24/7 on-call to manage incidents, security alerts, and escalations as required. You'll oversee day-to-day team delivery and ensure both BAU and strategic changes are delivered effectively on time, and within budget. You'll manage teams, perform 121s, mentoring and development You'll lead and drive forward the Digital Workpsace teams transformation of digital capabilities You'll ensure core processes, audit, attestations, control testing, and joiner-mover-leaver workflows-are continually improved and matured using automation and AI. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times You'll act as deputy to the Tech Senior Leadership Team as required Experience & Knowledge: Significant demonstratable hands-on engineering experience across M365, Azure AD, Endpoint Manager (Intune), SCCM, Autopilot, and Windows Virtual Desktop. Proven expertise in scripting and automation tools (PowerShell, Python, Graph API). Demonstrated ability to implement and maintain AI-based support systems and experience platforms. Advanced knowledge of ITSM, Agile, and integration pipelines. Strong experience managing and remediating digital experience via DEM tools. Track record in delivering solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. . click apply for full job details
Jan 01, 2026
Full time
Digital Workspace Technical Product Manager Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're on the hunt for a Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. Ability to identify and explain how the business can exploit technology and data solutions to improve the colleague experience, colleague engagement and organisational efficiency. Ability to drive service improvements through process optimisation and automation What's involved: You'll own the technical delivery and configuration of end-user platforms (Intune, AVD, M365, Autopilot, SCCM, etc.). You'll lead the engineering lifecycle for all digital workspace platforms-build, release, test, and support-adopting CI/CD and infrastructure-as-code principles. You'll own and drive the joiners, movers, and leavers (JML) process, embedding automation to reduce manual effort while ensuring assurance, efficiency, and continuous process maturity.Implement automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI APIs) into workspace tools and processes to enhance digital workflows and employee interactions. You'll use AI/ML techniques to build predictive maintenance models for device and application health. You'll support the definition of architecture for AI-enhanced service desk automation, including copilots, bots, and intelligent knowledge management. You'll implement and fine-tune Digital Experience Monitoring (DEM) tools to measure system health, device usage, and performance. You'll analyse telemetry to deliver proactive and contextual UX enhancements at both system and user levels. You'll build dashboards and analytics pipelines to track performance, adoption, and satisfaction KPIs using platforms like Power BI and Azure Monitor. You'll own the roadmap, release pipeline, and technical backlog for digital workspace platforms. You'll collaborate with security teams to ensure compliance and governance (data residency, encryption, Zero Trust principles). You'll manage versioning, lifecycle, and upgrades for M365, collaboration platforms, and mobile device management systems. You'll design, implement, and manage end-user computing (EUC) environments using Microsoft Intune, Autopilot, and Configuration Manager (SCCM), ensuring secure device provisioning, policy enforcement, and compliance at scale. You'll optimise device performance and user experience by deploying Microsoft Endpoint Analytics, configuring proactive remediation scripts, and maintaining standardized security baselines via Intune Security Policies and Group Policy Objects (GPO). You'll enforce regulatory and organisational compliance by integrating Microsoft Defender for Endpoint, BitLocker encryption, Conditional Access policies, and Azure AD compliance configurations across all managed devices. You'll automate the full device lifecycle using Windows Autopilot, Azure Logic Apps, Power Automate, and PowerShell scripting - covering zero-touch onboarding, application deployment, patch management, and deprovisioning. You'll continuously monitor and enhance EUC infrastructure using Microsoft Endpoint Manager, Desktop Analytics, and Azure Monitor to identify performance bottlenecks, track adoption metrics, and drive platform improvements aligned to business goals. You'll work closely with architects, infrastructure leads, and application owners to design scalable, secure workspace solutions. You'll act as a technical advisor in projects involving infrastructure change, network upgrades, or security policy shifts that impact workspace delivery. You'll support vendor evaluation, PoCs, and onboarding from a deep technical perspective, including hands-on testing and security assessments. You'll ensure all incidents, request, programs, audit actions, vulnerabilities, are resolved within SLA. You'll support the 365/24/7 on-call to manage incidents, security alerts, and escalations as required. You'll oversee day-to-day team delivery and ensure both BAU and strategic changes are delivered effectively on time, and within budget. You'll manage teams, perform 121s, mentoring and development You'll lead and drive forward the Digital Workpsace teams transformation of digital capabilities You'll ensure core processes, audit, attestations, control testing, and joiner-mover-leaver workflows-are continually improved and matured using automation and AI. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times You'll act as deputy to the Tech Senior Leadership Team as required Experience & Knowledge: Significant demonstratable hands-on engineering experience across M365, Azure AD, Endpoint Manager (Intune), SCCM, Autopilot, and Windows Virtual Desktop. Proven expertise in scripting and automation tools (PowerShell, Python, Graph API). Demonstrated ability to implement and maintain AI-based support systems and experience platforms. Advanced knowledge of ITSM, Agile, and integration pipelines. Strong experience managing and remediating digital experience via DEM tools. Track record in delivering solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. . click apply for full job details
The banking industry has been revolutionised by digital challenger banks and a vast FinTech landscape. Digital Banking Solutions is a Deloitte Technology & Transformation team who adopts a technology focused approach in delivering business benefit to our clients. Our banking clients engage us to solve their most complex problems, help shape technology strategies and most importantly, to deliver those strategies through modern technology solutions. As part of this team, you'll work alongside a team of Banking specialists from across retail & commercial banking, where you will take an active role in shaping and architecting transformational solutions for our clients. You'll be working with likeminded Subject-Matter Experts and be a pivotal part of our growing solution architecture capability. Our clients range from the largest, most important Banks and Financial Institutions from across the UK, Europe, and the Middle East, to the modern digital challenger banks and the FinTech companies that help them grow. With our global alliances with key technology partners, you will help us strive to deliver modern, innovation and cutting-edge technology to our clients. Limited Financial Services experience? Solution Architecture in modern digital technologies is our primary and most desired skillset. Financial Services industry knowledge is desired but not mandatory. However please note that this role will be within banking and you will learn the required industry knowledge and be working on banking clients. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Senior Manager, your subject matter and expected outputs can vary significantly from client to client. Each client role you take will be different and be at different stages of the delivery lifecycle. This diversity of role provides new and interesting opportunities, but also requires you to have the latitude to adapt. Depending on the client role, you will be expected to: Support clients in creating and assessing their technology strategies and roadmaps, ensuring they are investing in the right technology and delivering in the right order. Support delivery programmes by creating modern and cutting-edge Solution Architectures and Technical Designs for the scope of work, working with Product Owners, Business Analysts, Development teams and Programme Managers. You will continuously learn, improve, and adapt to the nature of the client and programme. Expanding into new subject matters where required (e.g. Retail Banking, Payments, Commercial Banking, etc.). Perform a tech lead role, supporting the client throughout the project/programme lifecycle across discovery, requirements gathering, solution design and build, end-to-end testing, process definition and change and go-live. Providing technical design governance, solution quality assurance and design reviews to keep complex technology programmes on track against industry good practice and standards. Outside of client engagements you will be an important member of a growing Solution Architecture practice within Digital Banking. You will also be involved in: Providing thought leadership and continuous capability development to the firm, ensuring we are setting the standard for our clients to follow and we are at the cutting edge of the latest technology developments that apply to the Banking industry. Strengthening our architecture capability through coaching and mentoring junior team members to help them grow to their full potential and become the architects of the future. Building effective client relationships with peer-level stakeholders across all business and technical domains including IT, Operations and Risk. Building and maintaining the business relationships with our technology partners (e.g. AWS, GCP, etc.), ensuring we remain up to date with all their latest innovations. Contribute to business development work, bringing entrepreneurial mindset, leading the development of our key propositions to market through pre-sales, bid preparation and client presentations. Lead the definition and implementation of Deloitte accelerators and standards and promoting adherence to these standards within internal and external programmes and projects. Participate fully within Deloitte to assist the growth of the digital banking practice and the Industry Solutions division including supporting the firm's commitment to creating a more diverse and inclusive culture. Connect to your skills and professional experience These attributes will help you work with your teams to drive change and real impact in the banking industry, demonstrating your excellent communication and presentation skills: You enjoy challenging yourself with new problems and bring a technical mindset and skillset to reaching into the detail of complex problems to identify and deliver technical solutions. We will consider applicants with non-banking backgrounds if their profile in Solution Architecture and related technology matches this job specification and they have a strong desire to work in the Banking industry. We are recruiting candidates with the following experience: Proven Digital and Solution Architecture experience working with modern digital solutions, cloud platforms, modern integration (e.g. latest API practices) and architecture patterns including MicroServices. A working knowledge of platform, infrastructure, and data architecture (including cyber security and networking patterns). Demonstrated technology delivery experienced including a thorough understanding of all stages of the delivery lifecycle (discovery, design, delivery, transition), gained through a leading bank, consulting firm, fintech or leading firm outside of Financial Services. Demonstrated experience in defining architecture principles and solution designs that adhere to these principles, common architecture patterns and practices. Appreciation of emerging technology and trends in banking. Exceptional communication and client management skills. Been part of digital transformation project lifecycles in defining end to end solution designs and delivering innovative solutions, including integration of emerging technology solutions. Deep Experience in leading teams of architects and / or technologists, and initiatives within a wider complex digital transformation programme. You will have experience in delivering through various ways of working, including waterfall and various agile methodologies. Analysing and defining solution options and brokering buy-in, consensus and decision making from technical and business stakeholders. Experience as a technology lead who can work closely with developers, testers and other agile roles to help shape delivery. The Desirables: Certification or demonstrated knowledge of one of the major Cloud Service Providers - Google Cloud Platform (GCP), Amazon Web Services (AWS) or Microsoft Azure Platform. Proven adaptability and ability to shift focus and work with varied subject matters and work across different projects and project types. Experience of banking products, processes, and technology, in at least one (preferably multiple) of: Corporate and Transactional banking Retail banking Credit Cards Payments Digital (e.g. online banking, mobile app) and Non-Digital (e.g. contact centre) Banking Channels Banking Regulation (e.g. PSRs, PSD2, Open Banking, MiFIR/MiFID, GDPR, Sanctions and Anti-Money Laundering Act). Knowledge of the typical end-to-end banking architecture, key systems and key challenges from both regulation and latest innovations and competition from challenger banks. Good understanding of key banking business processes across the value chain or at least in one domain. Experience in assessing banking IT landscapes, business drivers and understanding impact of emerging technologies to define target and transition state architectures. A background in software engineering or experience with hands-on technology development and delivery. Preferably you will also have: Industry certifications such as BCS, SCRUM, SAFe, PMP among others. Enterprise or solution architecture certification (e.g. TOGAF, Zachman or equivalent). Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data . click apply for full job details
Jan 01, 2026
Full time
The banking industry has been revolutionised by digital challenger banks and a vast FinTech landscape. Digital Banking Solutions is a Deloitte Technology & Transformation team who adopts a technology focused approach in delivering business benefit to our clients. Our banking clients engage us to solve their most complex problems, help shape technology strategies and most importantly, to deliver those strategies through modern technology solutions. As part of this team, you'll work alongside a team of Banking specialists from across retail & commercial banking, where you will take an active role in shaping and architecting transformational solutions for our clients. You'll be working with likeminded Subject-Matter Experts and be a pivotal part of our growing solution architecture capability. Our clients range from the largest, most important Banks and Financial Institutions from across the UK, Europe, and the Middle East, to the modern digital challenger banks and the FinTech companies that help them grow. With our global alliances with key technology partners, you will help us strive to deliver modern, innovation and cutting-edge technology to our clients. Limited Financial Services experience? Solution Architecture in modern digital technologies is our primary and most desired skillset. Financial Services industry knowledge is desired but not mandatory. However please note that this role will be within banking and you will learn the required industry knowledge and be working on banking clients. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Senior Manager, your subject matter and expected outputs can vary significantly from client to client. Each client role you take will be different and be at different stages of the delivery lifecycle. This diversity of role provides new and interesting opportunities, but also requires you to have the latitude to adapt. Depending on the client role, you will be expected to: Support clients in creating and assessing their technology strategies and roadmaps, ensuring they are investing in the right technology and delivering in the right order. Support delivery programmes by creating modern and cutting-edge Solution Architectures and Technical Designs for the scope of work, working with Product Owners, Business Analysts, Development teams and Programme Managers. You will continuously learn, improve, and adapt to the nature of the client and programme. Expanding into new subject matters where required (e.g. Retail Banking, Payments, Commercial Banking, etc.). Perform a tech lead role, supporting the client throughout the project/programme lifecycle across discovery, requirements gathering, solution design and build, end-to-end testing, process definition and change and go-live. Providing technical design governance, solution quality assurance and design reviews to keep complex technology programmes on track against industry good practice and standards. Outside of client engagements you will be an important member of a growing Solution Architecture practice within Digital Banking. You will also be involved in: Providing thought leadership and continuous capability development to the firm, ensuring we are setting the standard for our clients to follow and we are at the cutting edge of the latest technology developments that apply to the Banking industry. Strengthening our architecture capability through coaching and mentoring junior team members to help them grow to their full potential and become the architects of the future. Building effective client relationships with peer-level stakeholders across all business and technical domains including IT, Operations and Risk. Building and maintaining the business relationships with our technology partners (e.g. AWS, GCP, etc.), ensuring we remain up to date with all their latest innovations. Contribute to business development work, bringing entrepreneurial mindset, leading the development of our key propositions to market through pre-sales, bid preparation and client presentations. Lead the definition and implementation of Deloitte accelerators and standards and promoting adherence to these standards within internal and external programmes and projects. Participate fully within Deloitte to assist the growth of the digital banking practice and the Industry Solutions division including supporting the firm's commitment to creating a more diverse and inclusive culture. Connect to your skills and professional experience These attributes will help you work with your teams to drive change and real impact in the banking industry, demonstrating your excellent communication and presentation skills: You enjoy challenging yourself with new problems and bring a technical mindset and skillset to reaching into the detail of complex problems to identify and deliver technical solutions. We will consider applicants with non-banking backgrounds if their profile in Solution Architecture and related technology matches this job specification and they have a strong desire to work in the Banking industry. We are recruiting candidates with the following experience: Proven Digital and Solution Architecture experience working with modern digital solutions, cloud platforms, modern integration (e.g. latest API practices) and architecture patterns including MicroServices. A working knowledge of platform, infrastructure, and data architecture (including cyber security and networking patterns). Demonstrated technology delivery experienced including a thorough understanding of all stages of the delivery lifecycle (discovery, design, delivery, transition), gained through a leading bank, consulting firm, fintech or leading firm outside of Financial Services. Demonstrated experience in defining architecture principles and solution designs that adhere to these principles, common architecture patterns and practices. Appreciation of emerging technology and trends in banking. Exceptional communication and client management skills. Been part of digital transformation project lifecycles in defining end to end solution designs and delivering innovative solutions, including integration of emerging technology solutions. Deep Experience in leading teams of architects and / or technologists, and initiatives within a wider complex digital transformation programme. You will have experience in delivering through various ways of working, including waterfall and various agile methodologies. Analysing and defining solution options and brokering buy-in, consensus and decision making from technical and business stakeholders. Experience as a technology lead who can work closely with developers, testers and other agile roles to help shape delivery. The Desirables: Certification or demonstrated knowledge of one of the major Cloud Service Providers - Google Cloud Platform (GCP), Amazon Web Services (AWS) or Microsoft Azure Platform. Proven adaptability and ability to shift focus and work with varied subject matters and work across different projects and project types. Experience of banking products, processes, and technology, in at least one (preferably multiple) of: Corporate and Transactional banking Retail banking Credit Cards Payments Digital (e.g. online banking, mobile app) and Non-Digital (e.g. contact centre) Banking Channels Banking Regulation (e.g. PSRs, PSD2, Open Banking, MiFIR/MiFID, GDPR, Sanctions and Anti-Money Laundering Act). Knowledge of the typical end-to-end banking architecture, key systems and key challenges from both regulation and latest innovations and competition from challenger banks. Good understanding of key banking business processes across the value chain or at least in one domain. Experience in assessing banking IT landscapes, business drivers and understanding impact of emerging technologies to define target and transition state architectures. A background in software engineering or experience with hands-on technology development and delivery. Preferably you will also have: Industry certifications such as BCS, SCRUM, SAFe, PMP among others. Enterprise or solution architecture certification (e.g. TOGAF, Zachman or equivalent). Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data . click apply for full job details
About The Role FDM is a global business and technology consultancy seeking an Infrastructure Programme Manager to work for our client within the finance sector. This is initially a 12-month contract with the potential to extend and will be a hybrid role based in London. Our client is seeking an experienced Infrastructure Programme Manager to lead the successful delivery of complex technology programmes across enterprise infrastructure. The role requires a strong delivery mindset, deep technical understanding of ServiceNow, Google Cloud Platform (GCP), and End User Computing (EUC). The ideal candidate will have the proven ability to drive outcomes in fast-paced environments. Responsibilities Govern end-to-end programme delivery for infrastructure initiatives, ensuring alignment with strategic business outcomes Manage the planning, budgeting and risk management of programmes to guarantee timely, cost-effective delivery, while proactively identifying and mitigating delivery risks Act as the bridge between technology teams, vendors, and senior stakeholders, translating business requirements into actionable delivery plans Oversee ServiceNow platform initiatives, ensuring effective workflow automation, governance, and operational efficiency Drive adoption and optimisation of GCP services, ensuring cloud-first strategies deliver measurable value Champion EUC transformation programmes, enhancing end-user productivity and security while delivering a consistent, seamless digital workplace experience Establish and manage programme governance, ensuring transparency, effective communication, and senior stakeholder engagement Lead multi-disciplinary teams to foster collaboration, accountability, and a culture of continuous improvement Requirements Minimum of 7 years' experience in Infrastructure Project Management,delivering complex, multi-stream infrastructure programmes in large organisations Strong expertise in ServiceNow implementation and integration for enterprise IT operations Practical understanding of Google Cloud Platform services, architectures, and delivery models Experience delivering EUC transformation, including device lifecycle management, virtual desktop solutions, and collaboration tools Excellent stakeholder management and influencing skills Expert in financial management, resource planning, and delivering measurable benefits Delivery-focused mindset, with strong problem-solving skills and ability to work in ambiguous environments Project and Programme certifications such as MSP, PMP, PRINCE2, Agile are highly desirable Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field Annual leave, work-place pension About FDM We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Jan 01, 2026
Full time
About The Role FDM is a global business and technology consultancy seeking an Infrastructure Programme Manager to work for our client within the finance sector. This is initially a 12-month contract with the potential to extend and will be a hybrid role based in London. Our client is seeking an experienced Infrastructure Programme Manager to lead the successful delivery of complex technology programmes across enterprise infrastructure. The role requires a strong delivery mindset, deep technical understanding of ServiceNow, Google Cloud Platform (GCP), and End User Computing (EUC). The ideal candidate will have the proven ability to drive outcomes in fast-paced environments. Responsibilities Govern end-to-end programme delivery for infrastructure initiatives, ensuring alignment with strategic business outcomes Manage the planning, budgeting and risk management of programmes to guarantee timely, cost-effective delivery, while proactively identifying and mitigating delivery risks Act as the bridge between technology teams, vendors, and senior stakeholders, translating business requirements into actionable delivery plans Oversee ServiceNow platform initiatives, ensuring effective workflow automation, governance, and operational efficiency Drive adoption and optimisation of GCP services, ensuring cloud-first strategies deliver measurable value Champion EUC transformation programmes, enhancing end-user productivity and security while delivering a consistent, seamless digital workplace experience Establish and manage programme governance, ensuring transparency, effective communication, and senior stakeholder engagement Lead multi-disciplinary teams to foster collaboration, accountability, and a culture of continuous improvement Requirements Minimum of 7 years' experience in Infrastructure Project Management,delivering complex, multi-stream infrastructure programmes in large organisations Strong expertise in ServiceNow implementation and integration for enterprise IT operations Practical understanding of Google Cloud Platform services, architectures, and delivery models Experience delivering EUC transformation, including device lifecycle management, virtual desktop solutions, and collaboration tools Excellent stakeholder management and influencing skills Expert in financial management, resource planning, and delivering measurable benefits Delivery-focused mindset, with strong problem-solving skills and ability to work in ambiguous environments Project and Programme certifications such as MSP, PMP, PRINCE2, Agile are highly desirable Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field Annual leave, work-place pension About FDM We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: Many training opportunities from classroom to e learning, mentoring and coaching programs and the chance to gain industry recognized certifications Regular and frequent promotion opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer to peer appreciation as well as from manager to employees Tools and policies to support your work life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities As a Senior Salesforce Developer, you will lead the development of custom solutions on the Salesforce platform. You will be responsible for writing Apex code, creating visualforce pages, and implementing integrations. You will have a strong understanding of the Salesforce platform and experience leading successful projects. A Senior Salesforce Developer will have a deep understanding of the Salesforce platform and the ability to develop complex solutions, mentor and lead the development team, troubleshoot and provide technical support to clients. They will also have a solid understanding of web development concepts and languages and keep up to date with new Salesforce features and best practices. Responsibilities Designing and developing complex Salesforce solutions to meet business requirements Customising Salesforce to meet the specific needs of clients Configuring Salesforce to integrate with other systems Leading the development team and mentoring junior developers Providing ongoing support and troubleshooting assistance to clients Collaborating with other senior developers and team members to deliver projects on time and within budget Keeping up to date with new Salesforce features and best practices Required education None Preferred education Bachelor's Degree Required technical and professional expertise 5+ years of experience working with Salesforce, with multiple Salesforce certifications Strong experience with Apex, Visualforce, and other Salesforce development tools Experienced in building accessible WCAG 2.2 compliant portals integrating via REST/SOAP APIs and using declarative tools like Flows and Process Builder. Knowledge of Agile methodologies and project management Strong attention to detail and ability to multitask Strong leadership and mentoring skills Proven track record of successful Salesforce projects Ability to work well in a team environment Strong problem solving and communication skills As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 5 years. Preferred technical and professional experience These certifications are not essential for working as a Senior Salesforce developer, but they are highly desirable. Salesforce Certified Associate Salesforce Certified Platform Developer I Salesforce Certified Platform Developer II Salesforce Certified JavaScript Developer I Salesforce Certified Application Architect Salesforce Certified System Architect Salesforce Certified Technical Architect (CTA) ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title Job ID 73734 City / Township / Village State / Province Hampshire, London, City of, Leicester Country United Kingdom Work arrangement Hybrid Area of work Software Engineering Employment type Regular Position type Professional Up to 80% or 4 days a week (home on weekends - based on project requirements) Company Shift General (daytime) Is this role a commissionable/sales incentive based position?
Jan 01, 2026
Full time
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: Many training opportunities from classroom to e learning, mentoring and coaching programs and the chance to gain industry recognized certifications Regular and frequent promotion opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer to peer appreciation as well as from manager to employees Tools and policies to support your work life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities As a Senior Salesforce Developer, you will lead the development of custom solutions on the Salesforce platform. You will be responsible for writing Apex code, creating visualforce pages, and implementing integrations. You will have a strong understanding of the Salesforce platform and experience leading successful projects. A Senior Salesforce Developer will have a deep understanding of the Salesforce platform and the ability to develop complex solutions, mentor and lead the development team, troubleshoot and provide technical support to clients. They will also have a solid understanding of web development concepts and languages and keep up to date with new Salesforce features and best practices. Responsibilities Designing and developing complex Salesforce solutions to meet business requirements Customising Salesforce to meet the specific needs of clients Configuring Salesforce to integrate with other systems Leading the development team and mentoring junior developers Providing ongoing support and troubleshooting assistance to clients Collaborating with other senior developers and team members to deliver projects on time and within budget Keeping up to date with new Salesforce features and best practices Required education None Preferred education Bachelor's Degree Required technical and professional expertise 5+ years of experience working with Salesforce, with multiple Salesforce certifications Strong experience with Apex, Visualforce, and other Salesforce development tools Experienced in building accessible WCAG 2.2 compliant portals integrating via REST/SOAP APIs and using declarative tools like Flows and Process Builder. Knowledge of Agile methodologies and project management Strong attention to detail and ability to multitask Strong leadership and mentoring skills Proven track record of successful Salesforce projects Ability to work well in a team environment Strong problem solving and communication skills As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 5 years. Preferred technical and professional experience These certifications are not essential for working as a Senior Salesforce developer, but they are highly desirable. Salesforce Certified Associate Salesforce Certified Platform Developer I Salesforce Certified Platform Developer II Salesforce Certified JavaScript Developer I Salesforce Certified Application Architect Salesforce Certified System Architect Salesforce Certified Technical Architect (CTA) ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title Job ID 73734 City / Township / Village State / Province Hampshire, London, City of, Leicester Country United Kingdom Work arrangement Hybrid Area of work Software Engineering Employment type Regular Position type Professional Up to 80% or 4 days a week (home on weekends - based on project requirements) Company Shift General (daytime) Is this role a commissionable/sales incentive based position?
Marex Group plc is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. It listed on Nasdaq Global Select Market in April 2024. With more than 35 offices in Europe, US and APAC, it has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Reporting to the CEO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. Marex is seeking a Senior C# Developer to join our Analytics Development Team in London. We're looking for a highly skilled C# engineer with deep software engineering expertise and a strong understanding of financial markets. You'll contribute to the design and development of advanced pricing and risk platforms, including a high-performance distributed computing and market data system that supports quantitative research and trading. This role involves close collaboration with technology, trading, and quantitative teams, ensuring solutions meet business objectives while promoting Agile best practices, robust architecture, and continuous innovation. We're seeking a strong C# engineer who's passionate about building scalable, high-performance systems and developing innovative products that evolve with the business. Responsibilities Contribute to the architecture, design, and implementation of technology solutions developed and maintained by the team. Collaborate with the Software Development Manager to shape the development roadmap and define strategic priorities. Ensure all delivered systems meet production-quality standards, are fully documented, and support a smooth handover for long-term maintenance. Help define, promote, and uphold best practices in software engineering to ensure consistency, quality, and scalability across the team's work. Actively participate in Agile ceremonies - including sprint planning, stand-ups, and retrospectives - ensuring principles are applied effectively. Support sprint delivery by ensuring stories and bugs are well-defined, prioritised, testable, and accompanied by clear acceptance criteria. Troubleshoot, diagnose, and resolve support issues efficiently, maintaining a professional and customer-focused approach. Comply with the Operational Risk Framework, meeting all regulatory, security, and company standards. Demonstrate and promote integrity, professionalism, and alignment with Marex values in all interactions. Skills and Experience Excellent verbal and written communication skills A collaborative team player, approachable, self-efficient and influences a positive work environment Demonstrates curiosity Resilient in a challenging, fast-paced environment Ability to take a high level of responsibility in a fast pace and high-volume environment Excels at building relationships, networking and influencing others If you're forging a career in this area and are looking for your next step, get in touch! Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Jan 01, 2026
Full time
Marex Group plc is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. It listed on Nasdaq Global Select Market in April 2024. With more than 35 offices in Europe, US and APAC, it has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Reporting to the CEO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. Marex is seeking a Senior C# Developer to join our Analytics Development Team in London. We're looking for a highly skilled C# engineer with deep software engineering expertise and a strong understanding of financial markets. You'll contribute to the design and development of advanced pricing and risk platforms, including a high-performance distributed computing and market data system that supports quantitative research and trading. This role involves close collaboration with technology, trading, and quantitative teams, ensuring solutions meet business objectives while promoting Agile best practices, robust architecture, and continuous innovation. We're seeking a strong C# engineer who's passionate about building scalable, high-performance systems and developing innovative products that evolve with the business. Responsibilities Contribute to the architecture, design, and implementation of technology solutions developed and maintained by the team. Collaborate with the Software Development Manager to shape the development roadmap and define strategic priorities. Ensure all delivered systems meet production-quality standards, are fully documented, and support a smooth handover for long-term maintenance. Help define, promote, and uphold best practices in software engineering to ensure consistency, quality, and scalability across the team's work. Actively participate in Agile ceremonies - including sprint planning, stand-ups, and retrospectives - ensuring principles are applied effectively. Support sprint delivery by ensuring stories and bugs are well-defined, prioritised, testable, and accompanied by clear acceptance criteria. Troubleshoot, diagnose, and resolve support issues efficiently, maintaining a professional and customer-focused approach. Comply with the Operational Risk Framework, meeting all regulatory, security, and company standards. Demonstrate and promote integrity, professionalism, and alignment with Marex values in all interactions. Skills and Experience Excellent verbal and written communication skills A collaborative team player, approachable, self-efficient and influences a positive work environment Demonstrates curiosity Resilient in a challenging, fast-paced environment Ability to take a high level of responsibility in a fast pace and high-volume environment Excels at building relationships, networking and influencing others If you're forging a career in this area and are looking for your next step, get in touch! Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Marex is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions and Agency and Execution. It has a leading franchise in many major metals, energy and agricultural products, executing around 50 million trades and clearing 205 million contracts in 2022. The Group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. Marex was established in 2005 but through its subsidiaries can trace its roots in the commodity markets back almost 100 years. Headquartered in London with 36 offices worldwide, the Group has over 1,800 employees across Europe, Asia and America. Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The Application Support team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Support teams that specialise in maintaining their business stream's applications. Each business-aligned Application Support team works with a corresponding Business Technology and Development team. The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and support departments. The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients. The Application Support Analyst is responsible for taking ownership of issues and providing procedural and technical support to various teams and internal/external stakeholders. In addition to driving resolution of day-to-day issues, managing incidents and outages to resolution, this role requires a close partnership with the rest of the infrastructure team, the service desk and the wider IT group. Responsibilities: • Provide support for all trading and back-office platforms offered by Marex to both internal and external client base. • Support business users offering second- and third-line support. • Knowledge of scripting language (PowerShell, Python ). • Manage new system analysis and implementation. • Provide incident management per ITIL standards. • Liaison between technology department and business groups to communicate system changes. • Manage process and trading system documentation in existing template; produce and regularly maintain to a high standard. • Ensure active tasks retain focus through workflow and prioritisation awareness. • Manage vendor system upgrades and implementation. • Manage exchange relationships and project manage mandatory upgrades. • Manage technical client on-boarding. • Complete exchange reporting and compliance audits. • Manage client technical requirements within Marex technology department. • Complete monthly transactional and volume reporting across all systems. Skills and Experience: • Solid background in Windows, Linux/Unix OS, including one of the following: SQL, PostgreSQL, MongoDB, Oracle • Must be able to work under demanding conditions with a calm demeanour • Experience gained in a financial services background, ideally finance • Ability to work as part of a team in an environment with changing expectations • Proven ability to show a proactiveness in picking up issues and improving existing processes • Process-driven and systematic mindset • Experience with ITIL and change management processes • Excellent documentation, communication, and organizational skills • Ability to build strong relationships with Application Development teams and business sponsors • General front-to-back knowledge of the flow for trading/clearing/operational process in settlement of futures and OTC • Experience in exchange and vendor management • Knowledge of server-side infrastructure and admin tools • Ability to work shifts patterns (if required) • Good to have knowledge of Fix Messaging protocol, including support experience • Knowledge of market connectivity protocols for key global derivative, commodity, cash and equity markets • Experience in technical onboarding of new APIs and systems • Prior experience in a support role, liaising directly with clients in a technical capacity • Desirable - Bachelor's degree in any relevant field • Excellent verbal and written communication skills • A collaborative team player, approachable, self-efficient and influences a positive work environment • Demonstrates curiosity • Resilient in a challenging, fast-paced environment • Excels at building relationships, networking and influencing others • Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness If you're forging a career in this area and are looking for your next step, get in touch! Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Jan 01, 2026
Full time
Marex is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions and Agency and Execution. It has a leading franchise in many major metals, energy and agricultural products, executing around 50 million trades and clearing 205 million contracts in 2022. The Group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. Marex was established in 2005 but through its subsidiaries can trace its roots in the commodity markets back almost 100 years. Headquartered in London with 36 offices worldwide, the Group has over 1,800 employees across Europe, Asia and America. Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The Application Support team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Support teams that specialise in maintaining their business stream's applications. Each business-aligned Application Support team works with a corresponding Business Technology and Development team. The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and support departments. The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients. The Application Support Analyst is responsible for taking ownership of issues and providing procedural and technical support to various teams and internal/external stakeholders. In addition to driving resolution of day-to-day issues, managing incidents and outages to resolution, this role requires a close partnership with the rest of the infrastructure team, the service desk and the wider IT group. Responsibilities: • Provide support for all trading and back-office platforms offered by Marex to both internal and external client base. • Support business users offering second- and third-line support. • Knowledge of scripting language (PowerShell, Python ). • Manage new system analysis and implementation. • Provide incident management per ITIL standards. • Liaison between technology department and business groups to communicate system changes. • Manage process and trading system documentation in existing template; produce and regularly maintain to a high standard. • Ensure active tasks retain focus through workflow and prioritisation awareness. • Manage vendor system upgrades and implementation. • Manage exchange relationships and project manage mandatory upgrades. • Manage technical client on-boarding. • Complete exchange reporting and compliance audits. • Manage client technical requirements within Marex technology department. • Complete monthly transactional and volume reporting across all systems. Skills and Experience: • Solid background in Windows, Linux/Unix OS, including one of the following: SQL, PostgreSQL, MongoDB, Oracle • Must be able to work under demanding conditions with a calm demeanour • Experience gained in a financial services background, ideally finance • Ability to work as part of a team in an environment with changing expectations • Proven ability to show a proactiveness in picking up issues and improving existing processes • Process-driven and systematic mindset • Experience with ITIL and change management processes • Excellent documentation, communication, and organizational skills • Ability to build strong relationships with Application Development teams and business sponsors • General front-to-back knowledge of the flow for trading/clearing/operational process in settlement of futures and OTC • Experience in exchange and vendor management • Knowledge of server-side infrastructure and admin tools • Ability to work shifts patterns (if required) • Good to have knowledge of Fix Messaging protocol, including support experience • Knowledge of market connectivity protocols for key global derivative, commodity, cash and equity markets • Experience in technical onboarding of new APIs and systems • Prior experience in a support role, liaising directly with clients in a technical capacity • Desirable - Bachelor's degree in any relevant field • Excellent verbal and written communication skills • A collaborative team player, approachable, self-efficient and influences a positive work environment • Demonstrates curiosity • Resilient in a challenging, fast-paced environment • Excels at building relationships, networking and influencing others • Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness If you're forging a career in this area and are looking for your next step, get in touch! Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Location: Wallingford, Oxfordshire (Hybrid) Job Type: Permanent, Full-time About Dexory As a child, did you ever dream of building robots? We did. At Dexory, we're developing advanced software powered by cutting edge robots that are transforming the very face of global logistics. With infectious enthusiasm, our unique blend of disciplines work in harmony to produce results at pace. From hardware and manufacturing to software, AI and commercial, we're one team - one heart - that beats, learns and grows together. We're only interested in the best ideas, no matter where they're from. We're doers. Game changers. Out of the box thinkers who put merit before all else. A group of ambitious and disciplined individuals who are passionate about turning theory into rubber, metal and results. Only with immense heat and pressure are diamonds formed, and our high performance, reward culture isnt for everyone. We bend the rules. We say it as it is. We dont quit. We keep ego and bureaucracy in check to help our operation stay agile and performing at its peak. We're a place where careers are defined, and we'll give you all the tools youll need to make your mark. This opportunity doesnt present itself everyday. This is your chance to be a part of something truly revolutionary. The foundations for success have been laid, but we're only just getting started. Are you ready for the fight? We value the right attitude, humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives innovation and we offer an international and friendly work environment with an energetic company culture. Role At Dexory, we are on a mission to be the most dominant player in warehouse intelligence globally. As a Lead Product Manager, you will operate across multiple product streams under a clear vision, elevate execution standards and best practice, and turn customer and data insight into measurable business outcomes. You'll be the connective tissue across engineering, design, research, commercial, and operations - raising the bar for strategy, delivery, and culture while helping coach other PMs to do their best work. Responsibilities Scale strategy & vision: Connect adjacent product areas under a coherent strategy and outcome based OKRs; facilitate domain level planning that influences company priorities. Drive execution excellence: Own delivery health across multiple product areas; remove systemic blockers; establish consistent planning, reporting and launch practices that others adopt. Champion data & insight: Ensure every initiative has clear success metrics; run portfolio reviews; help teams move debates from opinion to evidence. Customer & market leadership: Scale discovery standards; maintain senior customer relationships; ensure roadmaps tie to validated insight and commercial value. Influence & alignment: Orchestrate complex stakeholder ecosystems; create clarity in ambiguity; communicate progress and trade offs to senior leadership. People & craft development: Mentor PMs/Senior PMs; model Dexory's EVP behaviours; embed repeatable best practices for discovery, delivery, and measurement. Innovation & growth: Build experimentation frameworks; scale what works; evaluate new opportunities that strengthen Dexory's category leadership. Required Qualifications 8+ years in Product Management with demonstrable impact at Senior/Lead/Principal level in B2B platforms (automation, AI/ML, data or industrial domains a plus). Track record aligning multiple teams around a clear strategy and delivering complex, cross functional initiatives to measurable outcomes. Strong data fluency: defining KPI trees, running post launch analyses/experiments, and leading portfolio level reviews that inform investment. Depth in discovery: turning qualitative and quantitative insight into opportunity statements and roadmaps tied to commercial value. Exceptional stakeholder skills: influencing without authority, resolving high stakes conflicts with empathy and evidence, and communicating at exec level. Leadership mindset: coaching PMs, shaping team culture, and raising the bar for ownership, accountability, and pace. Experience at the intersection of hardware and software or deploying AI/analytics in operational environments is a bonus. What's in it for you We operate by four principles: Performance. Impact. Commitment. One Team. Joining Dexory isn't just about having expertise it's about embracing uncertainty with purpose. You'll help define not only our products, but the future of autonomous logistics itself. From day one, you'll be trusted to push boundaries, take ownership, and deliver breakthrough results. Share options Private healthcare via Bupa with 24/7 medical helpline Life insurance Income protection Pension: 4+% employee with option to opt into salary exchange, 5% employer Employee Assistance Programme - mental wellbeing, financial and legal advice/support 25 holidays per year Full meals onsite in Wallingford Fun team events on and offsite, snacks of all kinds in the office AAP/EEO Statement Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training
Jan 01, 2026
Full time
Location: Wallingford, Oxfordshire (Hybrid) Job Type: Permanent, Full-time About Dexory As a child, did you ever dream of building robots? We did. At Dexory, we're developing advanced software powered by cutting edge robots that are transforming the very face of global logistics. With infectious enthusiasm, our unique blend of disciplines work in harmony to produce results at pace. From hardware and manufacturing to software, AI and commercial, we're one team - one heart - that beats, learns and grows together. We're only interested in the best ideas, no matter where they're from. We're doers. Game changers. Out of the box thinkers who put merit before all else. A group of ambitious and disciplined individuals who are passionate about turning theory into rubber, metal and results. Only with immense heat and pressure are diamonds formed, and our high performance, reward culture isnt for everyone. We bend the rules. We say it as it is. We dont quit. We keep ego and bureaucracy in check to help our operation stay agile and performing at its peak. We're a place where careers are defined, and we'll give you all the tools youll need to make your mark. This opportunity doesnt present itself everyday. This is your chance to be a part of something truly revolutionary. The foundations for success have been laid, but we're only just getting started. Are you ready for the fight? We value the right attitude, humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives innovation and we offer an international and friendly work environment with an energetic company culture. Role At Dexory, we are on a mission to be the most dominant player in warehouse intelligence globally. As a Lead Product Manager, you will operate across multiple product streams under a clear vision, elevate execution standards and best practice, and turn customer and data insight into measurable business outcomes. You'll be the connective tissue across engineering, design, research, commercial, and operations - raising the bar for strategy, delivery, and culture while helping coach other PMs to do their best work. Responsibilities Scale strategy & vision: Connect adjacent product areas under a coherent strategy and outcome based OKRs; facilitate domain level planning that influences company priorities. Drive execution excellence: Own delivery health across multiple product areas; remove systemic blockers; establish consistent planning, reporting and launch practices that others adopt. Champion data & insight: Ensure every initiative has clear success metrics; run portfolio reviews; help teams move debates from opinion to evidence. Customer & market leadership: Scale discovery standards; maintain senior customer relationships; ensure roadmaps tie to validated insight and commercial value. Influence & alignment: Orchestrate complex stakeholder ecosystems; create clarity in ambiguity; communicate progress and trade offs to senior leadership. People & craft development: Mentor PMs/Senior PMs; model Dexory's EVP behaviours; embed repeatable best practices for discovery, delivery, and measurement. Innovation & growth: Build experimentation frameworks; scale what works; evaluate new opportunities that strengthen Dexory's category leadership. Required Qualifications 8+ years in Product Management with demonstrable impact at Senior/Lead/Principal level in B2B platforms (automation, AI/ML, data or industrial domains a plus). Track record aligning multiple teams around a clear strategy and delivering complex, cross functional initiatives to measurable outcomes. Strong data fluency: defining KPI trees, running post launch analyses/experiments, and leading portfolio level reviews that inform investment. Depth in discovery: turning qualitative and quantitative insight into opportunity statements and roadmaps tied to commercial value. Exceptional stakeholder skills: influencing without authority, resolving high stakes conflicts with empathy and evidence, and communicating at exec level. Leadership mindset: coaching PMs, shaping team culture, and raising the bar for ownership, accountability, and pace. Experience at the intersection of hardware and software or deploying AI/analytics in operational environments is a bonus. What's in it for you We operate by four principles: Performance. Impact. Commitment. One Team. Joining Dexory isn't just about having expertise it's about embracing uncertainty with purpose. You'll help define not only our products, but the future of autonomous logistics itself. From day one, you'll be trusted to push boundaries, take ownership, and deliver breakthrough results. Share options Private healthcare via Bupa with 24/7 medical helpline Life insurance Income protection Pension: 4+% employee with option to opt into salary exchange, 5% employer Employee Assistance Programme - mental wellbeing, financial and legal advice/support 25 holidays per year Full meals onsite in Wallingford Fun team events on and offsite, snacks of all kinds in the office AAP/EEO Statement Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training
Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What you will be doing We are seeking to grow our Customer Transformation consulting practice by hiring a dynamic Content Lifecycle & Strategy Senior Consultant. The individual we are looking for must have a sound understanding of Marketing Strategy and Activation, with specific experience in Content Lifecycle Management Solutions and a proven ability to shape and deliver innovative marketing related programmes of work. You should have some of the following experience: Previous relevent experience, preferably in an agency/consultancy or Industry. Understanding of content lifecycle management, digital publishing, and omnichannel content delivery. Understanding of digital content across its entire lifecycle-from creation and governance to distribution. You must also have hands on experience in driving digital transformation more broadly, in areas such as building marketing strategies, designing future-fit marketing operations, and activating content, data & technology to deliver growth. You will need to understand how to turn a set of business objectives, into capabilities and map those capabilities to solutions. An overview of the role This role is an exciting blend of management consulting skills, mixed with Content Lifecycle Management specialism along with Marketing Strategy and Operations. You will engage with clients to understand how they can transform their Content Lifecycle Management and wider marketing practices to better influence changes in consumer behaviour through progressive ideas, creativity, and consumer insights. You will work with multi-disciplinary teams to design, develop and deploy marketing strategies & deliver quality consulting work that meets client commercial and strategic objectives. You will help clients design, implement, and optimize content operations across digital platforms, ensuring seamless content delivery, governance, and performance. You will stay current with industry trends in content management, headless CMS, DAM, Workflow, personalization, measurement/analytics and digital experience platforms. You will have experience working in one of more of Consumer Products, Retail, Technology, Utilities, Telco, Public Sector, Financial Services. What we look for A good fit for this role will bring many of the skills, experience, and attributes below Pragmatic problem-solver - Focuses on finding practical solutions and reducing complexity to drive results. Proactive and flexible - Adopts a hands-on approach to solving problems and adjusts to shifting priorities with ease. Collaborative team player - Builds strong relationships and works effectively across diverse stakeholders. Excellent interpersonal skills - Builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - Thrives in dynamic environments and embraces modern, agile ways of working It would be a bonus if you had: Familiarity with CMS platforms (i.e. Adobe Experience Manager, Contentful, Wordpress, etc) and/or with DAM tools such as Adobe Assets, Bynder, etc, and/or with workflow tools such as Workfront, etc. Familiarity with compliance and regulatory frameworks relevant to digital content. We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
Jan 01, 2026
Full time
Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What you will be doing We are seeking to grow our Customer Transformation consulting practice by hiring a dynamic Content Lifecycle & Strategy Senior Consultant. The individual we are looking for must have a sound understanding of Marketing Strategy and Activation, with specific experience in Content Lifecycle Management Solutions and a proven ability to shape and deliver innovative marketing related programmes of work. You should have some of the following experience: Previous relevent experience, preferably in an agency/consultancy or Industry. Understanding of content lifecycle management, digital publishing, and omnichannel content delivery. Understanding of digital content across its entire lifecycle-from creation and governance to distribution. You must also have hands on experience in driving digital transformation more broadly, in areas such as building marketing strategies, designing future-fit marketing operations, and activating content, data & technology to deliver growth. You will need to understand how to turn a set of business objectives, into capabilities and map those capabilities to solutions. An overview of the role This role is an exciting blend of management consulting skills, mixed with Content Lifecycle Management specialism along with Marketing Strategy and Operations. You will engage with clients to understand how they can transform their Content Lifecycle Management and wider marketing practices to better influence changes in consumer behaviour through progressive ideas, creativity, and consumer insights. You will work with multi-disciplinary teams to design, develop and deploy marketing strategies & deliver quality consulting work that meets client commercial and strategic objectives. You will help clients design, implement, and optimize content operations across digital platforms, ensuring seamless content delivery, governance, and performance. You will stay current with industry trends in content management, headless CMS, DAM, Workflow, personalization, measurement/analytics and digital experience platforms. You will have experience working in one of more of Consumer Products, Retail, Technology, Utilities, Telco, Public Sector, Financial Services. What we look for A good fit for this role will bring many of the skills, experience, and attributes below Pragmatic problem-solver - Focuses on finding practical solutions and reducing complexity to drive results. Proactive and flexible - Adopts a hands-on approach to solving problems and adjusts to shifting priorities with ease. Collaborative team player - Builds strong relationships and works effectively across diverse stakeholders. Excellent interpersonal skills - Builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - Thrives in dynamic environments and embraces modern, agile ways of working It would be a bonus if you had: Familiarity with CMS platforms (i.e. Adobe Experience Manager, Contentful, Wordpress, etc) and/or with DAM tools such as Adobe Assets, Bynder, etc, and/or with workflow tools such as Workfront, etc. Familiarity with compliance and regulatory frameworks relevant to digital content. We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
Location: Hybrid - from any of our UK offices Term: Permanent Position Back to Open Roles Service Delivery Manager Location: Hybrid - from any of our UK offices Term: Permanent Position Salary: Competitive Apply Now Waracle are looking for a Service Delivery Manager for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations. This is a Hybrid role working from any of our UK offices (Glasgow, Edinburgh, Dundee or London) 2 days a week. Your Role as a Service Delivery Manager As a Service Delivery Manager at Waracle, you will be the key interface, ensuring the smooth and efficient delivery of our digital products and services. You will be critical in managing the day-to-day operations and performance of your assigned delivery squad and client accounts. This role is about making every hour count by delivering tangible impact. We're looking for a motivated and confident individual with excellent communication skills and a passion for client relationships. If you see yourself in the skills below, we strongly encourage you to apply, even if you don't tick every box! Key aspects of the role include We strive for excellence in everything we do, seeing every opportunity as a chance to Raise the bar. You will be supported to achieve your full potential in these key areas: Forge Client Partnerships: Serve as the primary point of contact for Managed Services clients, proactively building strong relationships, managing expectations, and clearly demonstrating the value of our retainers and SLAs. Oversee Service Delivery: Apply expertise in service delivery methodologies to coordinate workflows, plan resources, and manage support hierarchies (1st/2nd/3rd line), tracking SLAs/KPIs and forecasting team utilisation for seamless operations. Manage Agile Retainers: Lead planning cycles for quarterly sprint activity in agile, retainer-based models, facilitating prioritisation with client Product Owners and Technical Leads to align delivery with strategic objectives. Enable Delivery Squads: Manage multidisciplinary delivery squads, ensuring comprehensive client coverage, optimal team utilisation, predictable delivery, and coordinating resource allocation. Drive Commercial Growth: Identify cross-sell/upsell opportunities, shape new work proposals and retainers, forecast demand, manage service renewals, and present performance reports. Demonstrate Technical Fluency (Non-hands-on): Understand modern web/mobile technology stacks, CI/CD pipelines, hosting environments, and performance metrics, appreciating technical delivery nuances without hands-on coding. Apply Agile & Operational Discipline: Effectively apply agile principles within live support contexts, utilising tools like Jira, Jira Service Management (JSM), and Azure DevOps to maintain quality standards and manage escalation paths. Navigate Complexity with Resilience: Thrive in fast-paced, ambiguous environments, adeptly managing context-switching and calmly handling client or operational escalations. What you'll bring Proven Experience: In a client-facing delivery or account management role within a digital agency, consultancy, or IT services environment. Digital Product Acumen: A strong understanding of digital product delivery, particularly within web and mobile applications. Client Management: Demonstrated experience managing multiple client accounts and fostering strong, productive relationships. Agile Retainer Expertise: Familiarity and experience with agile, retainer-based delivery models. Commercial Mindset: Strong commercial acumen, with a track record of identifying growth opportunities and managing service renewals. Technical Context: An appreciation for technical concepts and delivery processes. Interpersonal Skills: Excellent communication, negotiation, and interpersonal skills. Tool Familiarity: Desirable familiarity with Jira, Confluence, and Azure DevOps. Recruitment process The recruitment process you can expect for this role is an initial call with your dedicated Talent Acquisition Partner who will chat with you about Waracle, what you are looking for in a new position, the salary for the role, notice period and benefits (the important stuff!) After that, you'll be invited to a two-stage interview process where you have an opportunity to find out more about the role and showcase your skills and experience. Your Talent Acquisition Partner will guide you through the whole process to your first day with us. We believe in supporting our team, inside and outside of work. Here's a glimpse of what you can expect: Our values To make the world a better place through impactful software Frequently-asked questions Here are some of the things that people tend to ask about working at Waracle. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age. We are not accepting applications from recruitment agencies.
Jan 01, 2026
Full time
Location: Hybrid - from any of our UK offices Term: Permanent Position Back to Open Roles Service Delivery Manager Location: Hybrid - from any of our UK offices Term: Permanent Position Salary: Competitive Apply Now Waracle are looking for a Service Delivery Manager for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations. This is a Hybrid role working from any of our UK offices (Glasgow, Edinburgh, Dundee or London) 2 days a week. Your Role as a Service Delivery Manager As a Service Delivery Manager at Waracle, you will be the key interface, ensuring the smooth and efficient delivery of our digital products and services. You will be critical in managing the day-to-day operations and performance of your assigned delivery squad and client accounts. This role is about making every hour count by delivering tangible impact. We're looking for a motivated and confident individual with excellent communication skills and a passion for client relationships. If you see yourself in the skills below, we strongly encourage you to apply, even if you don't tick every box! Key aspects of the role include We strive for excellence in everything we do, seeing every opportunity as a chance to Raise the bar. You will be supported to achieve your full potential in these key areas: Forge Client Partnerships: Serve as the primary point of contact for Managed Services clients, proactively building strong relationships, managing expectations, and clearly demonstrating the value of our retainers and SLAs. Oversee Service Delivery: Apply expertise in service delivery methodologies to coordinate workflows, plan resources, and manage support hierarchies (1st/2nd/3rd line), tracking SLAs/KPIs and forecasting team utilisation for seamless operations. Manage Agile Retainers: Lead planning cycles for quarterly sprint activity in agile, retainer-based models, facilitating prioritisation with client Product Owners and Technical Leads to align delivery with strategic objectives. Enable Delivery Squads: Manage multidisciplinary delivery squads, ensuring comprehensive client coverage, optimal team utilisation, predictable delivery, and coordinating resource allocation. Drive Commercial Growth: Identify cross-sell/upsell opportunities, shape new work proposals and retainers, forecast demand, manage service renewals, and present performance reports. Demonstrate Technical Fluency (Non-hands-on): Understand modern web/mobile technology stacks, CI/CD pipelines, hosting environments, and performance metrics, appreciating technical delivery nuances without hands-on coding. Apply Agile & Operational Discipline: Effectively apply agile principles within live support contexts, utilising tools like Jira, Jira Service Management (JSM), and Azure DevOps to maintain quality standards and manage escalation paths. Navigate Complexity with Resilience: Thrive in fast-paced, ambiguous environments, adeptly managing context-switching and calmly handling client or operational escalations. What you'll bring Proven Experience: In a client-facing delivery or account management role within a digital agency, consultancy, or IT services environment. Digital Product Acumen: A strong understanding of digital product delivery, particularly within web and mobile applications. Client Management: Demonstrated experience managing multiple client accounts and fostering strong, productive relationships. Agile Retainer Expertise: Familiarity and experience with agile, retainer-based delivery models. Commercial Mindset: Strong commercial acumen, with a track record of identifying growth opportunities and managing service renewals. Technical Context: An appreciation for technical concepts and delivery processes. Interpersonal Skills: Excellent communication, negotiation, and interpersonal skills. Tool Familiarity: Desirable familiarity with Jira, Confluence, and Azure DevOps. Recruitment process The recruitment process you can expect for this role is an initial call with your dedicated Talent Acquisition Partner who will chat with you about Waracle, what you are looking for in a new position, the salary for the role, notice period and benefits (the important stuff!) After that, you'll be invited to a two-stage interview process where you have an opportunity to find out more about the role and showcase your skills and experience. Your Talent Acquisition Partner will guide you through the whole process to your first day with us. We believe in supporting our team, inside and outside of work. Here's a glimpse of what you can expect: Our values To make the world a better place through impactful software Frequently-asked questions Here are some of the things that people tend to ask about working at Waracle. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age. We are not accepting applications from recruitment agencies.
Job Description Role: Guidewire Insurance Integration Architect Location: London Career Level: Associate Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Qualification As a team : We are seeking a highly skilled General Insurance & London Markets Integration Architect with experience in Guidewire applications to lead the design, development, and implementation of integration solutions for large-scale insurance carriers. This role is critical in ensuring seamless connectivity between Insurance platforms (e.g., Guidewire PolicyCenter, BillingCenter, ClaimCenter, Reinsurance Management) and external enterprise systems, InsurTech platforms, regulatory bodies, and cloud environments. Integration Architecture & Solution Design Architect scalable, high-performance, and secure integration solutions for Insurance policy, billing, and claims platforms including Guidewire InsuranceSuite Define API-first integration strategies using RESTful API services to enable seamless data exchange between insurance applications, reinsurers, brokers, and third-party platforms. Implement microservices-based integration patterns for core insurance applications. Ensure compliance with insurance regulatory frameworks in system integrations. System Integration & Implementation Oversee end-to-end integration development for insurance solutions, including real-time claims validation, risk modeling, and actuarial data processing. Lead legacy modernization efforts, defining data migration strategies from on-prem core systems to insurance platforms. Design and implement Guidewire Edge APIs, GX Models, Messaging Framework, and Integration Gateway for external system connectivity. Optimize performance, security, and reliability of Guidewire integrations using best practices in cloud and DevOps. Cloud & DevOps Enablement Architect cloud-native integration solutions using AWS and Azure to support high-availability, auto-scaling, and disaster recovery strategies. Implement CI/CD pipelines to accelerate integration deployments. Use Infrastructure as Code to automate environment provisioning for Guidewire integration components. Work closely with security teams to enforce IAM policies, API security best practices, and data encryption. Stakeholder Engagement & Advisory Act as a trusted advisor to insurance carriers, reinsurers, and SI partners on integration best practices. Engage with C-level executives, underwriting teams, and claims leaders to align integration strategies with business objectives. Conduct technical workshops, Proof of Concepts, and innovation sessions to introduce modern integration methodologies Job Qualifications Required Skills & Experience Experience in system integration, enterprise architecture, and cloud-based solutions. Guidewire experience focusing on Integration Architecture, API development, and Cloud Deployment. Proficiency in Guidewire Edge APIs, Integration Gateway, GX Models, Messaging Frameworks, and Guidewire Cloud Platform. Hands on experience with Java, Gosu, Spring Boot, Node.js, Python, and API development. Experience integrating risk assessment tools, actuarial models, and catastrophe risk platforms. Knowledge of API management platforms and middleware solutions. Proficiency in cloud computing, microservices, event-driven architectures, and DevOps practices. Strong stakeholder management, consulting, and leadership skills. Skills & Qualifications Experience with Guidewire Claims Centre, GOSU programming, and system integrations. Guidewire certifications in V9 or V10. Experience in working for London Market projects. Understanding of claims data model and application landscape. Experience in integrating Guidewire claim center with downstream systems. Experience in migration of legacy systems to Guidewire application. Experience in Guidewire on-prem migration to cloud migration. Experience in working in projects in a distributed Agile environment. Ability to work directly with business partners and translate business requirements into system requirements. Strong knowledge of the insurance domain, particularly claims processes. Experience in cloud data platform integration and data reconciliation with data warehouses. Familiarity with source code management tools What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 750,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Closing Date for Applications 26/02/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Jan 01, 2026
Full time
Job Description Role: Guidewire Insurance Integration Architect Location: London Career Level: Associate Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Qualification As a team : We are seeking a highly skilled General Insurance & London Markets Integration Architect with experience in Guidewire applications to lead the design, development, and implementation of integration solutions for large-scale insurance carriers. This role is critical in ensuring seamless connectivity between Insurance platforms (e.g., Guidewire PolicyCenter, BillingCenter, ClaimCenter, Reinsurance Management) and external enterprise systems, InsurTech platforms, regulatory bodies, and cloud environments. Integration Architecture & Solution Design Architect scalable, high-performance, and secure integration solutions for Insurance policy, billing, and claims platforms including Guidewire InsuranceSuite Define API-first integration strategies using RESTful API services to enable seamless data exchange between insurance applications, reinsurers, brokers, and third-party platforms. Implement microservices-based integration patterns for core insurance applications. Ensure compliance with insurance regulatory frameworks in system integrations. System Integration & Implementation Oversee end-to-end integration development for insurance solutions, including real-time claims validation, risk modeling, and actuarial data processing. Lead legacy modernization efforts, defining data migration strategies from on-prem core systems to insurance platforms. Design and implement Guidewire Edge APIs, GX Models, Messaging Framework, and Integration Gateway for external system connectivity. Optimize performance, security, and reliability of Guidewire integrations using best practices in cloud and DevOps. Cloud & DevOps Enablement Architect cloud-native integration solutions using AWS and Azure to support high-availability, auto-scaling, and disaster recovery strategies. Implement CI/CD pipelines to accelerate integration deployments. Use Infrastructure as Code to automate environment provisioning for Guidewire integration components. Work closely with security teams to enforce IAM policies, API security best practices, and data encryption. Stakeholder Engagement & Advisory Act as a trusted advisor to insurance carriers, reinsurers, and SI partners on integration best practices. Engage with C-level executives, underwriting teams, and claims leaders to align integration strategies with business objectives. Conduct technical workshops, Proof of Concepts, and innovation sessions to introduce modern integration methodologies Job Qualifications Required Skills & Experience Experience in system integration, enterprise architecture, and cloud-based solutions. Guidewire experience focusing on Integration Architecture, API development, and Cloud Deployment. Proficiency in Guidewire Edge APIs, Integration Gateway, GX Models, Messaging Frameworks, and Guidewire Cloud Platform. Hands on experience with Java, Gosu, Spring Boot, Node.js, Python, and API development. Experience integrating risk assessment tools, actuarial models, and catastrophe risk platforms. Knowledge of API management platforms and middleware solutions. Proficiency in cloud computing, microservices, event-driven architectures, and DevOps practices. Strong stakeholder management, consulting, and leadership skills. Skills & Qualifications Experience with Guidewire Claims Centre, GOSU programming, and system integrations. Guidewire certifications in V9 or V10. Experience in working for London Market projects. Understanding of claims data model and application landscape. Experience in integrating Guidewire claim center with downstream systems. Experience in migration of legacy systems to Guidewire application. Experience in Guidewire on-prem migration to cloud migration. Experience in working in projects in a distributed Agile environment. Ability to work directly with business partners and translate business requirements into system requirements. Strong knowledge of the insurance domain, particularly claims processes. Experience in cloud data platform integration and data reconciliation with data warehouses. Familiarity with source code management tools What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 750,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Closing Date for Applications 26/02/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
