Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. About the Role The Head of Anti-Counterfeiting (ACF) serves as a senior strategic leader tasked with formulating and executing Haleon's global anti-counterfeiting strategy. This position is pivotal in safeguarding consumer safety, protecting brand reputation, and preserving business value through the leadership of intelligence-driven, risk-based, and cross-functional initiatives aimed at preventing, detecting, and disrupting counterfeit activities in high-risk markets.A central responsibility of this role is to coordinate a multidisciplinary approach to anti-counterfeiting by collaborating closely with teams from QSC, Communications, Legal, Commercial, and other key stakeholders. The Head of ACF ensures coherent alignment across diverse functions and regions, facilitating an integrated and effective response to threats posed by counterfeiting.Leading a specialised team of subject matter experts (SMEs), the Head of ACF works in partnership with the Global Security Operations team to optimize market-level capabilities and enhance engagement with external enforcement agencies, regulatory authorities, and industry coalitions.As an integral member of the Group Security leadership team, the Head of ACF oversees enterprise-wide ACF investigations, enforcement collaborations, and strategic stakeholder engagement. The role manages a globally dispersed team and external vendors to ensure measurable results are achieved through enforcement actions, intelligence gathering, and innovative practices. Key Responsibilities Strategic Leadership Develop and implement a comprehensive global anti-counterfeiting strategy aligned with business priorities and risk mitigation objectives, incorporating an intelligence-driven model and defining KPIs to evaluate enforcement effectiveness, ROI, and consumer trust. Coordinate cross-functional product protection by facilitating collaboration among QSC, Communications, Legal, and Commercial teams, and develop operational partnerships with internal stakeholders across business, legal, corporate affairs, and communications. Develop and deploy anti-counterfeit (ACF) policies, procedures, and SOPs that ensure consistent application internally and externally, supporting both large-scale source manufacturing investigations and standardized market sweep efforts through the Regional Security Manager network. Represent Haleon at industry forums, regulatory organisations, and law enforcement bodies, contributing to standards development, information sharing, strategic relationship building, and regular program reporting to senior leadership and stakeholders. Maintain relationships with investigation service suppliers to foster innovation, responsiveness, cost management, ROI, and continuous improvement. Manage a team of subject matter experts located across different regions, coordinating closely with Group Security Operations to capitalize on their market proximity, thereby enhancing operational. scalability and strengthening relationships with external stakeholders. Operational Execution Develop risk assessment and intelligence strategies to identify and monitor counterfeiting trends and oversee the delivery of tactical mitigation for key markets and products. Oversee global monitoring of counterfeit activities across online and offline channels. Coordinate with law enforcement, customs, regulatory bodies, and industry coalitions to pursue enforcement actions. Ensure ACF Program compliance with international IP laws and regulations. Supervise investigations and support litigation efforts related to counterfeit activities. Manage the global portfolio of third-party ACF contracts Own the global ACF budget, ensuring effective forecasting, spend control, and value delivery. Manage relationships with external vendors, including IP enforcement firms and technology providers Maintain up-to-date knowledge of global counterfeit trends and regulatory changes. Own the anti-counterfeit program budget, ensuring effective forecasting, spend control, and ROI. Technology & Innovation Lead the global implementation of a centralised case management platform that automates workflows, captures structured data, and facilitates collaboration across teams. Produce actionable insights and trend analyses using case data, integrating predictive analytics and AI to identify threats, prioritise enforcement, and measure ROI. Drive interoperability with external enforcement bodies, explore emerging technologies and work cross-functionally to embed anti-counterfeit features into product designs. Oversee digital monitoring and enforcement by managing online platforms dedicated to the detection and removal of counterfeit listings across e-commerce sites and social media channels. Qualifications & Experience Significant experience in law enforcement investigations, brand protection and/or anti-counterfeiting, preferably in a global role. Experience working with law enforcement, customs, and legal teams across international jurisdictions in market surveillance, investigations, and enforcement actions (including raids and legal coordination). Strong understanding of AI-driven tools, machine learning applications, and advanced data analytics platforms to detect counterfeit trends, predict risks, and enhance brand protection strategies. Proven experience in investigating and managing complex proactive investigations online and offline. Deep knowledge of case management platforms, digital authentication systems, and track-and-trace solutions for managing investigations and enforcement actions. Demonstrated success in managing third-party investigation service suppliers and operational budgets. Professional certification such as Interpol Intellectual Property (IP) Crime College or recognized university anti-counterfeit or intellectual property program accreditation strongly preferred. Core Competencies Strategic vision and enterprise alignment. Strong commercial acumen and budget/vendor management experience. Risk-based thinking and continuous improvement Self-motivated and able to act independently, demonstrating sound and ethical judgment. Strong analytical and investigative skills. Senior leadership & stakeholder engagement and cross-functional influence. Exceptional written/oral communication; ability to influence at senior levels and with external authorities. Job Posting End Date 2026-02-13 Equal Opportunities Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected - all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which
Jan 22, 2026
Full time
Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. About the Role The Head of Anti-Counterfeiting (ACF) serves as a senior strategic leader tasked with formulating and executing Haleon's global anti-counterfeiting strategy. This position is pivotal in safeguarding consumer safety, protecting brand reputation, and preserving business value through the leadership of intelligence-driven, risk-based, and cross-functional initiatives aimed at preventing, detecting, and disrupting counterfeit activities in high-risk markets.A central responsibility of this role is to coordinate a multidisciplinary approach to anti-counterfeiting by collaborating closely with teams from QSC, Communications, Legal, Commercial, and other key stakeholders. The Head of ACF ensures coherent alignment across diverse functions and regions, facilitating an integrated and effective response to threats posed by counterfeiting.Leading a specialised team of subject matter experts (SMEs), the Head of ACF works in partnership with the Global Security Operations team to optimize market-level capabilities and enhance engagement with external enforcement agencies, regulatory authorities, and industry coalitions.As an integral member of the Group Security leadership team, the Head of ACF oversees enterprise-wide ACF investigations, enforcement collaborations, and strategic stakeholder engagement. The role manages a globally dispersed team and external vendors to ensure measurable results are achieved through enforcement actions, intelligence gathering, and innovative practices. Key Responsibilities Strategic Leadership Develop and implement a comprehensive global anti-counterfeiting strategy aligned with business priorities and risk mitigation objectives, incorporating an intelligence-driven model and defining KPIs to evaluate enforcement effectiveness, ROI, and consumer trust. Coordinate cross-functional product protection by facilitating collaboration among QSC, Communications, Legal, and Commercial teams, and develop operational partnerships with internal stakeholders across business, legal, corporate affairs, and communications. Develop and deploy anti-counterfeit (ACF) policies, procedures, and SOPs that ensure consistent application internally and externally, supporting both large-scale source manufacturing investigations and standardized market sweep efforts through the Regional Security Manager network. Represent Haleon at industry forums, regulatory organisations, and law enforcement bodies, contributing to standards development, information sharing, strategic relationship building, and regular program reporting to senior leadership and stakeholders. Maintain relationships with investigation service suppliers to foster innovation, responsiveness, cost management, ROI, and continuous improvement. Manage a team of subject matter experts located across different regions, coordinating closely with Group Security Operations to capitalize on their market proximity, thereby enhancing operational. scalability and strengthening relationships with external stakeholders. Operational Execution Develop risk assessment and intelligence strategies to identify and monitor counterfeiting trends and oversee the delivery of tactical mitigation for key markets and products. Oversee global monitoring of counterfeit activities across online and offline channels. Coordinate with law enforcement, customs, regulatory bodies, and industry coalitions to pursue enforcement actions. Ensure ACF Program compliance with international IP laws and regulations. Supervise investigations and support litigation efforts related to counterfeit activities. Manage the global portfolio of third-party ACF contracts Own the global ACF budget, ensuring effective forecasting, spend control, and value delivery. Manage relationships with external vendors, including IP enforcement firms and technology providers Maintain up-to-date knowledge of global counterfeit trends and regulatory changes. Own the anti-counterfeit program budget, ensuring effective forecasting, spend control, and ROI. Technology & Innovation Lead the global implementation of a centralised case management platform that automates workflows, captures structured data, and facilitates collaboration across teams. Produce actionable insights and trend analyses using case data, integrating predictive analytics and AI to identify threats, prioritise enforcement, and measure ROI. Drive interoperability with external enforcement bodies, explore emerging technologies and work cross-functionally to embed anti-counterfeit features into product designs. Oversee digital monitoring and enforcement by managing online platforms dedicated to the detection and removal of counterfeit listings across e-commerce sites and social media channels. Qualifications & Experience Significant experience in law enforcement investigations, brand protection and/or anti-counterfeiting, preferably in a global role. Experience working with law enforcement, customs, and legal teams across international jurisdictions in market surveillance, investigations, and enforcement actions (including raids and legal coordination). Strong understanding of AI-driven tools, machine learning applications, and advanced data analytics platforms to detect counterfeit trends, predict risks, and enhance brand protection strategies. Proven experience in investigating and managing complex proactive investigations online and offline. Deep knowledge of case management platforms, digital authentication systems, and track-and-trace solutions for managing investigations and enforcement actions. Demonstrated success in managing third-party investigation service suppliers and operational budgets. Professional certification such as Interpol Intellectual Property (IP) Crime College or recognized university anti-counterfeit or intellectual property program accreditation strongly preferred. Core Competencies Strategic vision and enterprise alignment. Strong commercial acumen and budget/vendor management experience. Risk-based thinking and continuous improvement Self-motivated and able to act independently, demonstrating sound and ethical judgment. Strong analytical and investigative skills. Senior leadership & stakeholder engagement and cross-functional influence. Exceptional written/oral communication; ability to influence at senior levels and with external authorities. Job Posting End Date 2026-02-13 Equal Opportunities Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected - all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which
Senior Marketing Manager - Venues - 12 month FTC - United Kingdom About Us Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms-including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive The Opportunity This is a 12 month fixed term contract. As Senior Marketing Manager - Venues, you will have end to end ownership of the marketing strategy for Venues, responsible for driving marketing activity across online and offline channels, as well as managing a team of one. Your role will be to create and execute market leading F&D proposition, RTV, campaigns, activations/promotions, PR and digital campaigns to drive sales, footfall, volume, dwell time and repeat visits within Venues, responsible for the brand identity and evolution. The role will work closely with Operations Directors, marketing and sales teams, commercial teams and other key internal and external agencies and suppliers. Duties & Responsibilities Project Management. End-to end governance, communication and delivery of market leading campaigns and tactical projects which are aligned to the annual Brand Plans. Brand Development. Ensure Venues don't become out-of-date or irrelevant for the market-place by using a "never stand still" approach. You will use consumer trends, competitor activity and market opportunities to inform your decision making and update the Brand DNA documents accordingly. Brand Partnerships. Be curious to investigate collaborations between our brand/formats and key suppliers/ charities/other brands to increase our exposure into new markets and in turn drive brand relevancy F&D Proposition . Supply briefs to the Food and Drink menu development in Venues, including Pre-Booked Sales packages. Smart category management ensure we have the relevant range and that we are optimising customer spend Menu Engineering . You will execute the strategy for moving out of/less reliant on discounting across all formats whilst retaining value for our customers and building sales during occasions that under-index on the heatmaps, as well as Revenue Generation via suppliers Complexity Management manage and evolve solutions to reduce complexity across the business Central campaigns & Key date activity. You will create and ensure execution of the annual campaign & activity calendar to ensure there's always a compelling reason to visit agreed as part of the annual planning process 360 Digital Campaigns: Ensuring all marketing activity has a 360 digital marketing approach which encompass websites, emails and social. Management of organic social as well as website campaigns and email campaign content. Ops Board Reporting. Weekly and monthly reports will be generated by you order for the Marketing Director highlight key opportunities and risks within your brand/format Operations Engagement . Work closely with the Operations team to deliver all brand/format activity ensuring clear communications and engagement. Stakeholder synergy. Work with key internal and external stakeholders to develop plans in line with Brand objectives. You will need to work closely with these teams to manage and monitor timings effectively and ensure key deadlines are communicated fully. Channel & Agency Management. Fully optimise the use of multiple marketing channels and agencies to drive awareness and engagement. You will ensure robust KPI management of the key agencies associated with the brand. Team Development . Work with the Head of Marketing to build a clear career path for each member of your team. Budget Management. Overall accountability for budget will sit with the Head of Marketing. Senior Marketing Managers will be responsible for ensuring all activity is in line with budgets set About You Previous marketing experience within the hospitality sector Desirable Marketing qualification such as MBA, diploma or CIM Strategic thinking in developing formats and brands Experience of managing a team Highly driven and passionate Efficient & organised day-to-day Respected team player Completer finisher and multi-tasker Creative and innovative thinker Good communication & presentation skills Calm and agile in a fast-paced environment Strong commercial acumen and numerical skills Ability to translate emerging market trends & competitor activity into our own business Digital Skills across websites, social, email and apps What makes Stonegate a great place to work? At Stonegate, we believe that when you feel your best, you do your best. That's why we're committed to supporting the health, happiness, and overall wellbeing of every team member. From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work. 25 days of annual leave, plus 8 bank holidays, with the option to purchase up to 5 additional days of leave each year Bonus Scheme Access to discounted Private Medical Insurance through Vitality Exclusive discounts on Dental Insurance Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate Life Assurance which gives access to Access to your pay early via Stream The Stonegate Xtra portal with access to a wide range of high street discounts and offers Discounted access to David Lloyd membership Award winning Learning & Development programmes to drive your career If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
Jan 22, 2026
Full time
Senior Marketing Manager - Venues - 12 month FTC - United Kingdom About Us Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms-including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive The Opportunity This is a 12 month fixed term contract. As Senior Marketing Manager - Venues, you will have end to end ownership of the marketing strategy for Venues, responsible for driving marketing activity across online and offline channels, as well as managing a team of one. Your role will be to create and execute market leading F&D proposition, RTV, campaigns, activations/promotions, PR and digital campaigns to drive sales, footfall, volume, dwell time and repeat visits within Venues, responsible for the brand identity and evolution. The role will work closely with Operations Directors, marketing and sales teams, commercial teams and other key internal and external agencies and suppliers. Duties & Responsibilities Project Management. End-to end governance, communication and delivery of market leading campaigns and tactical projects which are aligned to the annual Brand Plans. Brand Development. Ensure Venues don't become out-of-date or irrelevant for the market-place by using a "never stand still" approach. You will use consumer trends, competitor activity and market opportunities to inform your decision making and update the Brand DNA documents accordingly. Brand Partnerships. Be curious to investigate collaborations between our brand/formats and key suppliers/ charities/other brands to increase our exposure into new markets and in turn drive brand relevancy F&D Proposition . Supply briefs to the Food and Drink menu development in Venues, including Pre-Booked Sales packages. Smart category management ensure we have the relevant range and that we are optimising customer spend Menu Engineering . You will execute the strategy for moving out of/less reliant on discounting across all formats whilst retaining value for our customers and building sales during occasions that under-index on the heatmaps, as well as Revenue Generation via suppliers Complexity Management manage and evolve solutions to reduce complexity across the business Central campaigns & Key date activity. You will create and ensure execution of the annual campaign & activity calendar to ensure there's always a compelling reason to visit agreed as part of the annual planning process 360 Digital Campaigns: Ensuring all marketing activity has a 360 digital marketing approach which encompass websites, emails and social. Management of organic social as well as website campaigns and email campaign content. Ops Board Reporting. Weekly and monthly reports will be generated by you order for the Marketing Director highlight key opportunities and risks within your brand/format Operations Engagement . Work closely with the Operations team to deliver all brand/format activity ensuring clear communications and engagement. Stakeholder synergy. Work with key internal and external stakeholders to develop plans in line with Brand objectives. You will need to work closely with these teams to manage and monitor timings effectively and ensure key deadlines are communicated fully. Channel & Agency Management. Fully optimise the use of multiple marketing channels and agencies to drive awareness and engagement. You will ensure robust KPI management of the key agencies associated with the brand. Team Development . Work with the Head of Marketing to build a clear career path for each member of your team. Budget Management. Overall accountability for budget will sit with the Head of Marketing. Senior Marketing Managers will be responsible for ensuring all activity is in line with budgets set About You Previous marketing experience within the hospitality sector Desirable Marketing qualification such as MBA, diploma or CIM Strategic thinking in developing formats and brands Experience of managing a team Highly driven and passionate Efficient & organised day-to-day Respected team player Completer finisher and multi-tasker Creative and innovative thinker Good communication & presentation skills Calm and agile in a fast-paced environment Strong commercial acumen and numerical skills Ability to translate emerging market trends & competitor activity into our own business Digital Skills across websites, social, email and apps What makes Stonegate a great place to work? At Stonegate, we believe that when you feel your best, you do your best. That's why we're committed to supporting the health, happiness, and overall wellbeing of every team member. From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work. 25 days of annual leave, plus 8 bank holidays, with the option to purchase up to 5 additional days of leave each year Bonus Scheme Access to discounted Private Medical Insurance through Vitality Exclusive discounts on Dental Insurance Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate Life Assurance which gives access to Access to your pay early via Stream The Stonegate Xtra portal with access to a wide range of high street discounts and offers Discounted access to David Lloyd membership Award winning Learning & Development programmes to drive your career If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
Cambridge University Press & Assessment
Cambridge, Cambridgeshire
Are you ready to shape the future of technology platforms at the heart of Cambridge's academic excellence? Join us as our English Technology Platform SRE Team Lead and help drive innovation, reliability, and intelligent automation in a world-class environment. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role The SRE Team Lead will lead a mature Site Reliability Engineering function within the Platform Operations Team, working closely with Platform Support and Engineering teams. This role demands strong thought leadership, technical depth, and strategic direction for the discipline, with a particular emphasis on leveraging AI-driven operations (AIOps) and FinOps practices to optimise reliability, performance, and cloud spend. Although this is a hands-on technical role, the SRE Team Lead will also manage a small team of SRE, providing clear direction and ensuring consistent, data-driven, AI-enhanced service delivery across the platforms while working collaboratively with existing support and engineering groups. Apply core SRE and DevOps principles-culture, automation, testing, measurement, and continuous improvement-to build and optimise pipelines focused on rapid, reliable software delivery. Integrate AIOps capabilities, such as automated anomaly detection and intelligent alerting, to further enhance operational excellence. Work with Solutions Architecture, Development, and QA teams to automate processes wherever possible, creating and improving stable CI/CD pipelines for both software and infrastructure. Develop tools that enable rapid provisioning of environments and resources across all teams, incorporating AI-assisted automation where beneficial. Use automation, observability, and monitoring tools to improve site reliability and proactively identify issues. Support development teams with troubleshooting, particularly in infrastructure, networking, and multi-tier application design. Serve as a subject matter expert for cloud services-especially AWS PaaS-while applying FinOps practices to ensure cloud cost transparency, optimisation, and efficient resource usage. Create and maintain robust technical documentation for the infrastructure of the English platforms, including operational runbooks enhanced with predictive and AI-supported insights. Stay engaged with developments in the SRE, DevOps, AIOps, and FinOps communities, continually introducing new practices and technologies to improve reliability, performance, automation, and cloud cost efficiency This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About you A passion for Site reliability engineering and driven to understand, anticipate, and counter platform related issues before they become problems and staying up to date with the latest technological trends and developments Great communication allowing effective collaboration across technical leadership and various business stakeholders with the ability to present ideas and strategies clearly and persuasively. Demonstratable soft skills in motivating, inspiring and leading a team (direct line management is not part of the roles remit) Educated to degree level or equivalent and with a minimum of 5 years proven experience in a systems administration or dev-ops blended role. Experience implementing technologies such as Terraform, Github Actions & Containerization/Orchestration e.g. Kubernetes & Docker Expertise in Monitoring tools like New Relic, Grafana, Alert Manager and site24x7. Have extreme knowledge of cloud computing infrastructure, especially using Amazon Web Services (EKS, ECS, RDS, Route53 etc.) Excellent troubleshooting, debugging, communication and documentation skills Experience of working within an Agile product development environment. For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 4th February. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes. If you are shortlisted and progressed through the stages, you can expect: A 15-minute screening call with the Hiring Manager. Final stage virtual interview via MS Teams. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. If you are ready to take the next step in your Cambridge journey, we welcome your application. Together, we continue to shape a culture where everyone feels empowered to succeed and motivated to make a difference- for ourselves, for each other, and for learners worldwide. Closing Date: 4 February 2026
Jan 21, 2026
Full time
Are you ready to shape the future of technology platforms at the heart of Cambridge's academic excellence? Join us as our English Technology Platform SRE Team Lead and help drive innovation, reliability, and intelligent automation in a world-class environment. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role The SRE Team Lead will lead a mature Site Reliability Engineering function within the Platform Operations Team, working closely with Platform Support and Engineering teams. This role demands strong thought leadership, technical depth, and strategic direction for the discipline, with a particular emphasis on leveraging AI-driven operations (AIOps) and FinOps practices to optimise reliability, performance, and cloud spend. Although this is a hands-on technical role, the SRE Team Lead will also manage a small team of SRE, providing clear direction and ensuring consistent, data-driven, AI-enhanced service delivery across the platforms while working collaboratively with existing support and engineering groups. Apply core SRE and DevOps principles-culture, automation, testing, measurement, and continuous improvement-to build and optimise pipelines focused on rapid, reliable software delivery. Integrate AIOps capabilities, such as automated anomaly detection and intelligent alerting, to further enhance operational excellence. Work with Solutions Architecture, Development, and QA teams to automate processes wherever possible, creating and improving stable CI/CD pipelines for both software and infrastructure. Develop tools that enable rapid provisioning of environments and resources across all teams, incorporating AI-assisted automation where beneficial. Use automation, observability, and monitoring tools to improve site reliability and proactively identify issues. Support development teams with troubleshooting, particularly in infrastructure, networking, and multi-tier application design. Serve as a subject matter expert for cloud services-especially AWS PaaS-while applying FinOps practices to ensure cloud cost transparency, optimisation, and efficient resource usage. Create and maintain robust technical documentation for the infrastructure of the English platforms, including operational runbooks enhanced with predictive and AI-supported insights. Stay engaged with developments in the SRE, DevOps, AIOps, and FinOps communities, continually introducing new practices and technologies to improve reliability, performance, automation, and cloud cost efficiency This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About you A passion for Site reliability engineering and driven to understand, anticipate, and counter platform related issues before they become problems and staying up to date with the latest technological trends and developments Great communication allowing effective collaboration across technical leadership and various business stakeholders with the ability to present ideas and strategies clearly and persuasively. Demonstratable soft skills in motivating, inspiring and leading a team (direct line management is not part of the roles remit) Educated to degree level or equivalent and with a minimum of 5 years proven experience in a systems administration or dev-ops blended role. Experience implementing technologies such as Terraform, Github Actions & Containerization/Orchestration e.g. Kubernetes & Docker Expertise in Monitoring tools like New Relic, Grafana, Alert Manager and site24x7. Have extreme knowledge of cloud computing infrastructure, especially using Amazon Web Services (EKS, ECS, RDS, Route53 etc.) Excellent troubleshooting, debugging, communication and documentation skills Experience of working within an Agile product development environment. For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 4th February. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes. If you are shortlisted and progressed through the stages, you can expect: A 15-minute screening call with the Hiring Manager. Final stage virtual interview via MS Teams. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. If you are ready to take the next step in your Cambridge journey, we welcome your application. Together, we continue to shape a culture where everyone feels empowered to succeed and motivated to make a difference- for ourselves, for each other, and for learners worldwide. Closing Date: 4 February 2026
Join DWP Digital as a ServiceNow Developer and use your expertise to develop innovative solutions on a platform that underpins critical services. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven experience delivering new or enhanced ServiceNow functionality at scale, improving user experience and operational efficiency. Able to work effectively in a fast paced environment, managing priorities, adapting to change and delivering high quality outcomes in Agile teams or independently. Strong leadership, taking ownership of platform areas and guiding technical decisions to maintain high development standards. Proactive problem solver, identifying issues early and offering clear, practical technical solutions. Solid understanding of Agile practices, contributing effectively to sprints, ceremonies and iterative delivery. You and your role As a ServiceNow Developer in DWP, you will play a key role in enhancing and expanding one of the largest ServiceNow installations in Europe. You'll work within a collaborative delivery team to design, develop and implement new features and improvements across a wide range of ServiceNow modules used by over 120,000 colleagues. You will be responsible for delivering high quality configuration and functionality in line with DWP Place development standards, completing assigned work efficiently, and escalating issues when needed. You'll create and maintain technical documentation, carry out peer reviews, and act as a subject matter expert within your specialist areas. The role also involves guiding and mentoring junior team members, showing initiative in solving problems, and contributing to an Agile, fast paced environment. Supporting your professional growth, DWP will provide access to training to help you further develop your ServiceNow expertise. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £46,547, with a Digital Allowance of up £5,895 available for exceptional candidates. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Jan 21, 2026
Full time
Join DWP Digital as a ServiceNow Developer and use your expertise to develop innovative solutions on a platform that underpins critical services. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven experience delivering new or enhanced ServiceNow functionality at scale, improving user experience and operational efficiency. Able to work effectively in a fast paced environment, managing priorities, adapting to change and delivering high quality outcomes in Agile teams or independently. Strong leadership, taking ownership of platform areas and guiding technical decisions to maintain high development standards. Proactive problem solver, identifying issues early and offering clear, practical technical solutions. Solid understanding of Agile practices, contributing effectively to sprints, ceremonies and iterative delivery. You and your role As a ServiceNow Developer in DWP, you will play a key role in enhancing and expanding one of the largest ServiceNow installations in Europe. You'll work within a collaborative delivery team to design, develop and implement new features and improvements across a wide range of ServiceNow modules used by over 120,000 colleagues. You will be responsible for delivering high quality configuration and functionality in line with DWP Place development standards, completing assigned work efficiently, and escalating issues when needed. You'll create and maintain technical documentation, carry out peer reviews, and act as a subject matter expert within your specialist areas. The role also involves guiding and mentoring junior team members, showing initiative in solving problems, and contributing to an Agile, fast paced environment. Supporting your professional growth, DWP will provide access to training to help you further develop your ServiceNow expertise. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £46,547, with a Digital Allowance of up £5,895 available for exceptional candidates. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Location Hybrid working; Core HQ's - Birmingham, Leeds, Liverpool, London/Canary Wharf About the job Job summary The UKHSA Development and Operations team leads the digital transformation of UKHSA to make it a more data driven, customer focused, digital organisation. DevOps Engineers at UKHSA work collaboratively with developers and stakeholders such as Data Scientists and Public Health officials to deliver software which helps to drive forward the mission of the agency. We employ modern best practices to deliver projects quickly, safely, and cost-effectively. We are seeking 3 (three) Senior DevOps Engineers who will have experience of designing and architecting highly available services on a cloud platform such as AWS, and of implementing continuous integration technologies such as Jenkins, and orchestration tools such as Ansible or Terraform. They will have skills building out cloud enabled systems and creating specifications and designs to meet our cloud hosting requirements. This will involve working with other stakeholders to translate requirements into visual technical designs and explore different approaches to solving problems. Job description They will be capable of reviewing system designs to ensure selection of appropriate technology, design standards, methods and tools and efficient use of resources and integration of multiple systems and technology. They will be a systems integrator and able to define and co-ordinate integration build activities across systems and understand how to undertake and support integration testing. They will also understand users and be able to identify them and their needs based on evidence and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users. They must put users first, manage competing priorities excel at collaborating with users and user researchers, and be able to make recommendations on the best tools and methods to use. They will work to optimise the development processes and identify process optimisation opportunities and contribute to the implementation of proposed solutions. They will initially work mostly with AWS and Azure, developing and supporting systems and infrastructure through to production using modern continuous integration/deployment (CI/CD) techniques and supporting analysis, identification, prioritisation and implementation of incremental improvements to the services currently running. They will be a good technical communicator, able to improve developer experience through tools and technologies in collaboration with the development teams throughout the development lifecycle to live service and decommissioning. They will maintain the security, confidentiality and integrity of our cloud services by implementing relevant information security standards and ensure compliance with relevant legislations and regulations. Further Responsibilities Develop and rollout continuous integration and deployment pipelines across UKHSA's Digital's estate of apps and services using containerisation techniques where appropriate and working collaboratively with other staff. Work with technical colleagues to implement DevOps methodology using practices recommended in the GDS Digital by Default Service Standard. Write infrastructure as code using Terraform or similar. Use cross-platform APIs and automation/deployment technologies such as Ansible or similar to orchestrate cloud platform deployment. Support and fix bugs in existing application deployment pipelines using standard debugging tools to track down and identify root causes. Work independently to find solutions/identify problems and work with the Lead/Senior Developers to solve more challenging issues. Review existing applications, advising and supporting colleagues on configuring and converting them for deployment to the cloud or migrate from other cloud providers. Support setting up continuous integration/deployment, developing automation scripts and advising developers on adapting them to run in the cloud Work in sprints in a multidisciplinary scrum team, collaborate and liaise with delivery managers, product owners and other stakeholders to identify business requirements and implement user stories Seek to continuously improve their knowledge of work areas, bringing learning back into the team, and embrace the agile framework of software delivery. Support colleagues to reach full agility using DevOps best practices including continuous integrations, delivery, and release. Work to continuously meet project deadlines and manage time effectively to deliver projects on budget. They will also work to ensure that our cloud platforms are highly available and be able to define, analyse, plan, forecast, measure, maintain and improve all aspects of our service availability in a cost-effective manner. They will need excellent ability to manage the capability, functionality and sustainability of all of our cloud services including infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS). The above is only an outline of the tasks, responsibilities and outcomes required of this role. You will carry out any other duties as may reasonably be required. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation. Person specification Essential Criteria Educated to degree level in relevant subject such as Computer Science with a software development core or equivalent level of qualification or experience of working at a similar level within Digital Technology. Proficiency/experience with DevOps approaches to application testing and deployment. Experience of automated deployment of applications and services to AWS (Amazon Web Services) or Azure. Experience in design, development and support of CI/CD (Continuous Integration/Continuous Deployment) pipelines in a microservice architecture. Experience of implementing a continuous integration platform (such as Gitlab CI, Github Actions or Jenkins) using repeatable deployment patterns. Knowledge/experience of appropriate standards, methods and tools to design systems using DevOps principles. Knowledge/experience of cloud automation technologies such as Ansible or Terraform. Genuine passion and interest in DevOps and cloud automation technologies and version control software (Git). Able to handle multiple tasks and workloads. Able to identify opportunities to optimise application development/deployment and lifecycle processes and contribute to their implementation using DevOps and Agile approaches. Able to define the continuous integration build, co-ordinate build activities across systems and understand how to undertake and support integration testing activities. Able to work with business and technology stakeholders to translate business problems into technical designs, specifying and designing systems using appropriate standards and tools. An understanding of and commitment to equality of opportunity and good working relationships, both in terms of day-to-day working practices, and in relation to management systems. Desirable Criteria Experience of containerisation or microservices technologies and techniques, such as Docker or Kubernetes. Good understanding of RESTful Web Services. Good understanding of user needs and the difference between user needs and desires. Experience of Agile principles, practices and tools such as Jira.
Jan 21, 2026
Full time
Location Hybrid working; Core HQ's - Birmingham, Leeds, Liverpool, London/Canary Wharf About the job Job summary The UKHSA Development and Operations team leads the digital transformation of UKHSA to make it a more data driven, customer focused, digital organisation. DevOps Engineers at UKHSA work collaboratively with developers and stakeholders such as Data Scientists and Public Health officials to deliver software which helps to drive forward the mission of the agency. We employ modern best practices to deliver projects quickly, safely, and cost-effectively. We are seeking 3 (three) Senior DevOps Engineers who will have experience of designing and architecting highly available services on a cloud platform such as AWS, and of implementing continuous integration technologies such as Jenkins, and orchestration tools such as Ansible or Terraform. They will have skills building out cloud enabled systems and creating specifications and designs to meet our cloud hosting requirements. This will involve working with other stakeholders to translate requirements into visual technical designs and explore different approaches to solving problems. Job description They will be capable of reviewing system designs to ensure selection of appropriate technology, design standards, methods and tools and efficient use of resources and integration of multiple systems and technology. They will be a systems integrator and able to define and co-ordinate integration build activities across systems and understand how to undertake and support integration testing. They will also understand users and be able to identify them and their needs based on evidence and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users. They must put users first, manage competing priorities excel at collaborating with users and user researchers, and be able to make recommendations on the best tools and methods to use. They will work to optimise the development processes and identify process optimisation opportunities and contribute to the implementation of proposed solutions. They will initially work mostly with AWS and Azure, developing and supporting systems and infrastructure through to production using modern continuous integration/deployment (CI/CD) techniques and supporting analysis, identification, prioritisation and implementation of incremental improvements to the services currently running. They will be a good technical communicator, able to improve developer experience through tools and technologies in collaboration with the development teams throughout the development lifecycle to live service and decommissioning. They will maintain the security, confidentiality and integrity of our cloud services by implementing relevant information security standards and ensure compliance with relevant legislations and regulations. Further Responsibilities Develop and rollout continuous integration and deployment pipelines across UKHSA's Digital's estate of apps and services using containerisation techniques where appropriate and working collaboratively with other staff. Work with technical colleagues to implement DevOps methodology using practices recommended in the GDS Digital by Default Service Standard. Write infrastructure as code using Terraform or similar. Use cross-platform APIs and automation/deployment technologies such as Ansible or similar to orchestrate cloud platform deployment. Support and fix bugs in existing application deployment pipelines using standard debugging tools to track down and identify root causes. Work independently to find solutions/identify problems and work with the Lead/Senior Developers to solve more challenging issues. Review existing applications, advising and supporting colleagues on configuring and converting them for deployment to the cloud or migrate from other cloud providers. Support setting up continuous integration/deployment, developing automation scripts and advising developers on adapting them to run in the cloud Work in sprints in a multidisciplinary scrum team, collaborate and liaise with delivery managers, product owners and other stakeholders to identify business requirements and implement user stories Seek to continuously improve their knowledge of work areas, bringing learning back into the team, and embrace the agile framework of software delivery. Support colleagues to reach full agility using DevOps best practices including continuous integrations, delivery, and release. Work to continuously meet project deadlines and manage time effectively to deliver projects on budget. They will also work to ensure that our cloud platforms are highly available and be able to define, analyse, plan, forecast, measure, maintain and improve all aspects of our service availability in a cost-effective manner. They will need excellent ability to manage the capability, functionality and sustainability of all of our cloud services including infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS). The above is only an outline of the tasks, responsibilities and outcomes required of this role. You will carry out any other duties as may reasonably be required. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation. Person specification Essential Criteria Educated to degree level in relevant subject such as Computer Science with a software development core or equivalent level of qualification or experience of working at a similar level within Digital Technology. Proficiency/experience with DevOps approaches to application testing and deployment. Experience of automated deployment of applications and services to AWS (Amazon Web Services) or Azure. Experience in design, development and support of CI/CD (Continuous Integration/Continuous Deployment) pipelines in a microservice architecture. Experience of implementing a continuous integration platform (such as Gitlab CI, Github Actions or Jenkins) using repeatable deployment patterns. Knowledge/experience of appropriate standards, methods and tools to design systems using DevOps principles. Knowledge/experience of cloud automation technologies such as Ansible or Terraform. Genuine passion and interest in DevOps and cloud automation technologies and version control software (Git). Able to handle multiple tasks and workloads. Able to identify opportunities to optimise application development/deployment and lifecycle processes and contribute to their implementation using DevOps and Agile approaches. Able to define the continuous integration build, co-ordinate build activities across systems and understand how to undertake and support integration testing activities. Able to work with business and technology stakeholders to translate business problems into technical designs, specifying and designing systems using appropriate standards and tools. An understanding of and commitment to equality of opportunity and good working relationships, both in terms of day-to-day working practices, and in relation to management systems. Desirable Criteria Experience of containerisation or microservices technologies and techniques, such as Docker or Kubernetes. Good understanding of RESTful Web Services. Good understanding of user needs and the difference between user needs and desires. Experience of Agile principles, practices and tools such as Jira.
Government Digital & Data
Cardiff, South Glamorgan
Location Cardiff, Wales, CF14 3UZ About the job Job summary Are you looking to play a pivotal role in delivering exceptional infrastructure to support Companies House services? Come and join our Product Management team! Companies House Product Managers are passionate about digital innovation and meeting user needs, and we're seeking someone who shares these values to join our team and enhance our digital services. We're looking for Technical Product Managers who have proven experience in agile product delivery, leadership, communication, organisational skills, and with a technical background in engineering or computer science or equivalent experience working in software development, engineering, testing or another technical field. Watch this video to find out more about working in Digital at Companies House Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Find out more about what a great place Companies House is to work Please note: Companies House cannot offer Visa sponsorship to candidates through this campaign Security Clearance is an essential requirement for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC. The team for this role is based in our Cardiff office, where you will be expected to attend at least once per week. Job description Key deliverables of the Technical Product Manager role: You'll be responsible for delivering the product vision, scope and roadmap for our infrastructure and common components services, focusing on engineering, technical requirements, and design elements. You will lead on the need for technical service maintenance and infrastructure upgrades, ensuring stakeholders understand and support the prioritisation of these activities. You'll support key stakeholders in planning and developing our infrastructure and common components services keeping them informed throughout delivery. Your focus will be on meeting user and business needs, working with the Senior Technical Product Manager to achieve team delivery goals. You'll work with Delivery Managers to ensure requirements are clearly understood and release plans align with expectations. You'll also collaborate across the Product Management team to achieve our delivery and service goals that enable our users to meet their outcomes. You'll be ahead of technical trends in the industry, advising on potential future technologies, and serve as a bridge between engineering and non-technical stakeholders in an agile environment. You'll identify, evaluate, and report technical risks and dependencies during delivery, and work with developers, testers, engineers, architects, quality assurance, release, support, and operations teams to design products efficiently and effectively. You will collaborate with other departments to ensure alignment and integration of our digital services across the organisation. This teamwork is crucial for delivering solutions that meet user and business needs. Responsibilities of the Technical Product Manager include: Know your user and represent them at all stages in the product delivery lifecycle. Refine, manage and prioritise the backlog and understand key deliverables and manage scope and releases effectively. Work with developers, testers, engineers, architects, quality assurance, release, support and operations to effectively design products. Define success criteria for testing and product acceptance. Ensure requirements are fully understood and that implementation plans match expectations. Create and maintain product documentation. Communicate the product vision and manage stakeholders effectively and align Engineering and product teams behind common goals, serving as a bridge between engineering and non-technical stakeholders. Own and update the roadmap for our infrastructure and common services and for the modernisation of our services, and execute a product vision by focusing on the engineering/technical needs and design aspects of our products and services. Educate and advocate for technical service maintenance and infrastructure upgrades, securing stakeholder buy in for the importance of prioritising these activities - Work with our delivery managers on dependency mapping, assessing technical risks and dependencies across delivery. Deliver products using agile methodologies and principles. Support our technical experts, Service Managers, Senior Responsible Owners and Workstream Leads in strategically planning and developing our infrastructure and our common/shared services. Support our Service colleagues in attending and presenting at Service Standard Assessments for our digital services where appropriate. Research and follow technical trends in the industry and advise on potential future technologies. Support the product management community to deepen and broaden their technical knowledge and skills. More information about the role can be found on the GOV.UK website Person specification We are looking for the following experience and skills which will be assessed at sift and interview. Experience We are looking for applicants who have: Strong technical knowledge, someone with a background in engineering or computer science or equivalent experience in a technical field. Experience of working in software development, engineering, testing or another technical field. Experience delivering and maintaining technically complex products or services. Strong experience communicating complex technical concepts to stakeholders to secure buy-in. Familiar with different development practices and experienced in discussing and recommending options. Proven experience in prioritisation, scope management and stakeholder management. Successful track record of delivering digital services to users and experience of fast-paced, complex, technical deliveries. Delivering products or services using agile methodologies.
Jan 21, 2026
Full time
Location Cardiff, Wales, CF14 3UZ About the job Job summary Are you looking to play a pivotal role in delivering exceptional infrastructure to support Companies House services? Come and join our Product Management team! Companies House Product Managers are passionate about digital innovation and meeting user needs, and we're seeking someone who shares these values to join our team and enhance our digital services. We're looking for Technical Product Managers who have proven experience in agile product delivery, leadership, communication, organisational skills, and with a technical background in engineering or computer science or equivalent experience working in software development, engineering, testing or another technical field. Watch this video to find out more about working in Digital at Companies House Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Find out more about what a great place Companies House is to work Please note: Companies House cannot offer Visa sponsorship to candidates through this campaign Security Clearance is an essential requirement for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC. The team for this role is based in our Cardiff office, where you will be expected to attend at least once per week. Job description Key deliverables of the Technical Product Manager role: You'll be responsible for delivering the product vision, scope and roadmap for our infrastructure and common components services, focusing on engineering, technical requirements, and design elements. You will lead on the need for technical service maintenance and infrastructure upgrades, ensuring stakeholders understand and support the prioritisation of these activities. You'll support key stakeholders in planning and developing our infrastructure and common components services keeping them informed throughout delivery. Your focus will be on meeting user and business needs, working with the Senior Technical Product Manager to achieve team delivery goals. You'll work with Delivery Managers to ensure requirements are clearly understood and release plans align with expectations. You'll also collaborate across the Product Management team to achieve our delivery and service goals that enable our users to meet their outcomes. You'll be ahead of technical trends in the industry, advising on potential future technologies, and serve as a bridge between engineering and non-technical stakeholders in an agile environment. You'll identify, evaluate, and report technical risks and dependencies during delivery, and work with developers, testers, engineers, architects, quality assurance, release, support, and operations teams to design products efficiently and effectively. You will collaborate with other departments to ensure alignment and integration of our digital services across the organisation. This teamwork is crucial for delivering solutions that meet user and business needs. Responsibilities of the Technical Product Manager include: Know your user and represent them at all stages in the product delivery lifecycle. Refine, manage and prioritise the backlog and understand key deliverables and manage scope and releases effectively. Work with developers, testers, engineers, architects, quality assurance, release, support and operations to effectively design products. Define success criteria for testing and product acceptance. Ensure requirements are fully understood and that implementation plans match expectations. Create and maintain product documentation. Communicate the product vision and manage stakeholders effectively and align Engineering and product teams behind common goals, serving as a bridge between engineering and non-technical stakeholders. Own and update the roadmap for our infrastructure and common services and for the modernisation of our services, and execute a product vision by focusing on the engineering/technical needs and design aspects of our products and services. Educate and advocate for technical service maintenance and infrastructure upgrades, securing stakeholder buy in for the importance of prioritising these activities - Work with our delivery managers on dependency mapping, assessing technical risks and dependencies across delivery. Deliver products using agile methodologies and principles. Support our technical experts, Service Managers, Senior Responsible Owners and Workstream Leads in strategically planning and developing our infrastructure and our common/shared services. Support our Service colleagues in attending and presenting at Service Standard Assessments for our digital services where appropriate. Research and follow technical trends in the industry and advise on potential future technologies. Support the product management community to deepen and broaden their technical knowledge and skills. More information about the role can be found on the GOV.UK website Person specification We are looking for the following experience and skills which will be assessed at sift and interview. Experience We are looking for applicants who have: Strong technical knowledge, someone with a background in engineering or computer science or equivalent experience in a technical field. Experience of working in software development, engineering, testing or another technical field. Experience delivering and maintaining technically complex products or services. Strong experience communicating complex technical concepts to stakeholders to secure buy-in. Familiar with different development practices and experienced in discussing and recommending options. Proven experience in prioritisation, scope management and stakeholder management. Successful track record of delivering digital services to users and experience of fast-paced, complex, technical deliveries. Delivering products or services using agile methodologies.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Consultant in our Strategic Resource Solutions (SRS) team you will be required to work closely with our clients and support them in the timely delivery of accounting, consultancy services. You will work independently and be accountable for the delivery of certain projects to the client as if you were a permanent member of their finance team. In addition to accounting capabilities, you will have rounded business knowledge able to analyse client data, make recommendations and talk credibly to clients on the issues they face such as current trading position, future outlook and legislative changes You'll be someone with: Industry or practice qualified Accountant (ACA, ACCA, CIMA or equivalent) or equivalent experience Solid accounting knowledge with previous experience within accounts preparation and outsourced accounting Good knowledge of UK GAAP and IFRS Good knowledge of corporation tax, income tax, VAT, PAYE, company secretarial procedures and applications Competent in the use of Microsoft Office and use of all standard in house packages You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 21, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Consultant in our Strategic Resource Solutions (SRS) team you will be required to work closely with our clients and support them in the timely delivery of accounting, consultancy services. You will work independently and be accountable for the delivery of certain projects to the client as if you were a permanent member of their finance team. In addition to accounting capabilities, you will have rounded business knowledge able to analyse client data, make recommendations and talk credibly to clients on the issues they face such as current trading position, future outlook and legislative changes You'll be someone with: Industry or practice qualified Accountant (ACA, ACCA, CIMA or equivalent) or equivalent experience Solid accounting knowledge with previous experience within accounts preparation and outsourced accounting Good knowledge of UK GAAP and IFRS Good knowledge of corporation tax, income tax, VAT, PAYE, company secretarial procedures and applications Competent in the use of Microsoft Office and use of all standard in house packages You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
The purpose of this role is support the GWT catering manager at our Robinswood Hill and Crickley Hill cafes, ensuring our café operations are commercially successful, achieve income targets, and maximise profitability. Deliver first-class customer service and exceed visitor expectations. Identify opportunities for innovation and new income streams. Support the Catering manager in developing a strong, flexible and agile customer-focused café team that reflects the values of GWT. Collaborate with wider GWT team as required, supporting the delivery of GWT s programme of events. Responsible for line management of café catering assistants and where applicable catering volunteers and deputise for the Catering Manager in their absence as required. To Understand the commercial drivers of cafés performance and identify opportunities to increase income, explore new revenue streams, and drive bottom-line contribution. To Support GWT s wider activity across but not limited to RWH and CH and other sites as required, including delivery of GWT s programme of events and activities, working in collaboration with the programming team to identify and realise opportunities to maximise income. We show how we care for nature, our partners and each other through our values: We re ambitious and dream big for people and for nature. We collaborate, because we can achieve more together. We re inclusive and believe that nature is for everyone. We act with responsibility for the work we do and the world we re helping to shape. Together, we re growing hope for a wilder future. This is a permanent full-time post working 5 days over 7, working pattern to include weekends with occasional evenings as required.
Jan 20, 2026
Full time
The purpose of this role is support the GWT catering manager at our Robinswood Hill and Crickley Hill cafes, ensuring our café operations are commercially successful, achieve income targets, and maximise profitability. Deliver first-class customer service and exceed visitor expectations. Identify opportunities for innovation and new income streams. Support the Catering manager in developing a strong, flexible and agile customer-focused café team that reflects the values of GWT. Collaborate with wider GWT team as required, supporting the delivery of GWT s programme of events. Responsible for line management of café catering assistants and where applicable catering volunteers and deputise for the Catering Manager in their absence as required. To Understand the commercial drivers of cafés performance and identify opportunities to increase income, explore new revenue streams, and drive bottom-line contribution. To Support GWT s wider activity across but not limited to RWH and CH and other sites as required, including delivery of GWT s programme of events and activities, working in collaboration with the programming team to identify and realise opportunities to maximise income. We show how we care for nature, our partners and each other through our values: We re ambitious and dream big for people and for nature. We collaborate, because we can achieve more together. We re inclusive and believe that nature is for everyone. We act with responsibility for the work we do and the world we re helping to shape. Together, we re growing hope for a wilder future. This is a permanent full-time post working 5 days over 7, working pattern to include weekends with occasional evenings as required.
Ideas People Trust We are BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We will broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We will help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You will be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior executives, directors, and BDO's partners to help our clients achieve their objectives. You will be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview This role is within the Prudential & Authorisations Team ("P&A Team") where you will focus on prudential risk management (e.g. capital, liquidity, recovery planning, and solvent wind-down planning) for financial institutions in particular banks and building societies. Key areas of focus are ICAAP/ILAAP, Recovery Planning, Basel 3.1, ESG, strong and simple regime, resolution planning and capital optimisation. Nevertheless, there will also be an opportunity to also work across other types of firms such as investment and payment service firms. Our portfolio is growing and the role provides great potential for longer-term career progression for the right candidate in this rapidly developing advisor area of BDO's service offering. We are looking for someone with: In-depth prudential regulatory experience gained in the industry, consulting or as a regulator (or combination thereof); Strong technical knowledge of UK prudential regulation; ideally both capital, liquidity and recovery planning; Strong project management skills with track-record of delivering complex projects; Strong communication and report writing skills; the candidate will also be a confident speaker to deliver effective training sessions and webinars both to client/colleagues; An excellent understanding of the EU and UK financial services legislation, including the UK CRR, CRD, and familiarity with the Prudential Regulation Authority's Rulebook and the Financial Conduct Authority's Handbook; Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. We value diversity and you will be able to be yourself; we recognise and value you for who you are and celebrate and reward your contributions to the business. We are committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, the team, and the specific task at hand. At BDO, we will help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We are in it together! We are looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we are always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We have a clear purpose, and we are confident in our future, because adapt and evolve to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 20, 2026
Full time
Ideas People Trust We are BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We will broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We will help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You will be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior executives, directors, and BDO's partners to help our clients achieve their objectives. You will be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview This role is within the Prudential & Authorisations Team ("P&A Team") where you will focus on prudential risk management (e.g. capital, liquidity, recovery planning, and solvent wind-down planning) for financial institutions in particular banks and building societies. Key areas of focus are ICAAP/ILAAP, Recovery Planning, Basel 3.1, ESG, strong and simple regime, resolution planning and capital optimisation. Nevertheless, there will also be an opportunity to also work across other types of firms such as investment and payment service firms. Our portfolio is growing and the role provides great potential for longer-term career progression for the right candidate in this rapidly developing advisor area of BDO's service offering. We are looking for someone with: In-depth prudential regulatory experience gained in the industry, consulting or as a regulator (or combination thereof); Strong technical knowledge of UK prudential regulation; ideally both capital, liquidity and recovery planning; Strong project management skills with track-record of delivering complex projects; Strong communication and report writing skills; the candidate will also be a confident speaker to deliver effective training sessions and webinars both to client/colleagues; An excellent understanding of the EU and UK financial services legislation, including the UK CRR, CRD, and familiarity with the Prudential Regulation Authority's Rulebook and the Financial Conduct Authority's Handbook; Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. We value diversity and you will be able to be yourself; we recognise and value you for who you are and celebrate and reward your contributions to the business. We are committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, the team, and the specific task at hand. At BDO, we will help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We are in it together! We are looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we are always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We have a clear purpose, and we are confident in our future, because adapt and evolve to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We are BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We will broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We will help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You will be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior executives, directors, and BDO's partners to help our clients achieve their objectives. You will be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview This role is within the Prudential & Authorisations Team ("P&A Team") where you will focus on prudential risk management (e.g. capital, liquidity, recovery planning, and solvent wind-down planning) for financial institutions in particular banks and building societies. Key areas of focus are ICAAP/ILAAP, Recovery Planning, Basel 3.1, ESG, strong and simple regime, resolution planning and capital optimisation. Nevertheless, there will also be an opportunity to also work across other types of firms such as investment and payment service firms. Our portfolio is growing and the role provides great potential for longer-term career progression for the right candidate in this rapidly developing advisor area of BDO's service offering. We are looking for someone with: In-depth prudential regulatory experience gained in the industry, consulting or as a regulator (or combination thereof); Strong technical knowledge of UK prudential regulation; ideally both capital, liquidity and recovery planning; Strong project management skills with track-record of delivering complex projects; Strong communication and report writing skills; the candidate will also be a confident speaker to deliver effective training sessions and webinars both to client/colleagues; An excellent understanding of the EU and UK financial services legislation, including the UK CRR, CRD, and familiarity with the Prudential Regulation Authority's Rulebook and the Financial Conduct Authority's Handbook; Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. We value diversity and you will be able to be yourself; we recognise and value you for who you are and celebrate and reward your contributions to the business. We are committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, the team, and the specific task at hand. At BDO, we will help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We are in it together! We are looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we are always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We have a clear purpose, and we are confident in our future, because adapt and evolve to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 20, 2026
Full time
Ideas People Trust We are BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We will broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We will help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You will be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior executives, directors, and BDO's partners to help our clients achieve their objectives. You will be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview This role is within the Prudential & Authorisations Team ("P&A Team") where you will focus on prudential risk management (e.g. capital, liquidity, recovery planning, and solvent wind-down planning) for financial institutions in particular banks and building societies. Key areas of focus are ICAAP/ILAAP, Recovery Planning, Basel 3.1, ESG, strong and simple regime, resolution planning and capital optimisation. Nevertheless, there will also be an opportunity to also work across other types of firms such as investment and payment service firms. Our portfolio is growing and the role provides great potential for longer-term career progression for the right candidate in this rapidly developing advisor area of BDO's service offering. We are looking for someone with: In-depth prudential regulatory experience gained in the industry, consulting or as a regulator (or combination thereof); Strong technical knowledge of UK prudential regulation; ideally both capital, liquidity and recovery planning; Strong project management skills with track-record of delivering complex projects; Strong communication and report writing skills; the candidate will also be a confident speaker to deliver effective training sessions and webinars both to client/colleagues; An excellent understanding of the EU and UK financial services legislation, including the UK CRR, CRD, and familiarity with the Prudential Regulation Authority's Rulebook and the Financial Conduct Authority's Handbook; Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. We value diversity and you will be able to be yourself; we recognise and value you for who you are and celebrate and reward your contributions to the business. We are committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, the team, and the specific task at hand. At BDO, we will help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We are in it together! We are looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we are always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We have a clear purpose, and we are confident in our future, because adapt and evolve to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Responsible for defining and driving the overall test strategy. The candidate will provide leadership and oversight across all test activities. About Our Client The employer is a recognised and well-established organisation within the business services sector. Operating as part of a larger network, the company is committed to delivering high-quality solutions and promoting technological excellence. Job Description The Test Manager is responsible for defining and driving the overall test strategy, ensuring high-quality delivery of connected car services and associated software. This role provides leadership and oversight across all test activities, from planning through execution to sign-off, with accountability for ensuring that solutions are robust, reliable, and fit for purpose. The Test Manager will engage with multiple stakeholders, manage risks, produce clear and comprehensive documentation, and act as a trusted advisor on all matters related to testing and quality assurance. Main Responsibilities Define, document, and own the test strategy, approach, and governance framework across projects and releases. (strategy heavily reliant on input and coordination from 3rd part applications) Develop and maintain detailed test plans, schedules, and resourcing models, ensuring alignment with overall delivery and release objectives. Establish and enforce testing standards, frameworks, methodologies, and tools, including test automation where appropriate. Manage all phases of testing (unit, integration, system, UAT, performance, security, regression, etc.) across multiple domains. Ensure clear entry/exit criteria are agreed and adhered to for all test phases; provide go/no-go recommendations based on results and risk. Lead risk-based testing, identifying, managing, and mitigating quality risks throughout the lifecycle. Collaborate closely with development teams, architects, business analysts, product owners, release managers, and other stakeholders to ensure testing is integrated into the delivery pipeline. Provide high-quality test documentation, including strategies, plans, test cases, results, and closure reports, tailored for both technical and senior business audiences. Manage defect lifecycle, prioritization, and resolution, ensuring issues are tracked and closed effectively. Oversee test environment requirements, readiness, and availability, coordinating with infrastructure and operations teams. Drive continuous improvement in testing practices, tools, automation coverage, and reporting. Act as a single point of accountability for test delivery within the programme, ensuring alignment to release and business outcomes. Mentor and guide test teams and promote a culture of quality across the organisation. KPI's Test coverage metrics (requirements coverage, functional/non-functional coverage). Defect detection rate, defect leakage into production, and defect turnaround time. Automation coverage and efficiency improvements. Test execution progress against plan and timely reporting. Quality of test documentation and stakeholder feedback. Reduction in production incidents caused by insufficient testing. Environment availability and utilization for test activities. Adherence to release and test schedules. The Successful Applicant A successful Test Manager should have: Mandatory Proven experience as a Test Manager in complex software development environments, ideally within connected car services or related domains. Strong understanding of software development lifecycles (Agile and Waterfall) and integration into test management practices. Demonstrable experience in defining and implementing test strategies, frameworks, and governance. Ability to produce clear, concise, and high-quality test documentation for both technical and business stakeholders. Strong leadership skills with the ability to manage and motivate teams, vendors, and stakeholders in a matrixed environment. Excellent communication and presentation skills, able to explain technical issues to non-technical audiences. Proactive issue, risk, and conflict management with strong decision-making capabilities. Solid understanding of IT infrastructure, application development, and systems integration. Experience in test automation tools, frameworks, and practices. Desirable Experience in connected vehicle ecosystems, IoT, or automotive software testing. Knowledge of security, performance, and compliance testing. Experience working in a fast-paced, multicultural, and multi-vendor environment. Proficiency in modern test management and reporting tools. Strong stakeholder management skills with experience in customer-facing roles. What's on Offer Competitive day rate of up to £600 a day Inside IR35. Working from the office three days a week in Bracknell. Temporary role with opportunities to contribute to high-impact projects. Work within a reputable organisation. Chance to collaborate with professionals in the technology and business services sectors. If you are an experienced Test Manager eager to take on an exciting temporary role, we encourage you to apply today!
Jan 20, 2026
Full time
Responsible for defining and driving the overall test strategy. The candidate will provide leadership and oversight across all test activities. About Our Client The employer is a recognised and well-established organisation within the business services sector. Operating as part of a larger network, the company is committed to delivering high-quality solutions and promoting technological excellence. Job Description The Test Manager is responsible for defining and driving the overall test strategy, ensuring high-quality delivery of connected car services and associated software. This role provides leadership and oversight across all test activities, from planning through execution to sign-off, with accountability for ensuring that solutions are robust, reliable, and fit for purpose. The Test Manager will engage with multiple stakeholders, manage risks, produce clear and comprehensive documentation, and act as a trusted advisor on all matters related to testing and quality assurance. Main Responsibilities Define, document, and own the test strategy, approach, and governance framework across projects and releases. (strategy heavily reliant on input and coordination from 3rd part applications) Develop and maintain detailed test plans, schedules, and resourcing models, ensuring alignment with overall delivery and release objectives. Establish and enforce testing standards, frameworks, methodologies, and tools, including test automation where appropriate. Manage all phases of testing (unit, integration, system, UAT, performance, security, regression, etc.) across multiple domains. Ensure clear entry/exit criteria are agreed and adhered to for all test phases; provide go/no-go recommendations based on results and risk. Lead risk-based testing, identifying, managing, and mitigating quality risks throughout the lifecycle. Collaborate closely with development teams, architects, business analysts, product owners, release managers, and other stakeholders to ensure testing is integrated into the delivery pipeline. Provide high-quality test documentation, including strategies, plans, test cases, results, and closure reports, tailored for both technical and senior business audiences. Manage defect lifecycle, prioritization, and resolution, ensuring issues are tracked and closed effectively. Oversee test environment requirements, readiness, and availability, coordinating with infrastructure and operations teams. Drive continuous improvement in testing practices, tools, automation coverage, and reporting. Act as a single point of accountability for test delivery within the programme, ensuring alignment to release and business outcomes. Mentor and guide test teams and promote a culture of quality across the organisation. KPI's Test coverage metrics (requirements coverage, functional/non-functional coverage). Defect detection rate, defect leakage into production, and defect turnaround time. Automation coverage and efficiency improvements. Test execution progress against plan and timely reporting. Quality of test documentation and stakeholder feedback. Reduction in production incidents caused by insufficient testing. Environment availability and utilization for test activities. Adherence to release and test schedules. The Successful Applicant A successful Test Manager should have: Mandatory Proven experience as a Test Manager in complex software development environments, ideally within connected car services or related domains. Strong understanding of software development lifecycles (Agile and Waterfall) and integration into test management practices. Demonstrable experience in defining and implementing test strategies, frameworks, and governance. Ability to produce clear, concise, and high-quality test documentation for both technical and business stakeholders. Strong leadership skills with the ability to manage and motivate teams, vendors, and stakeholders in a matrixed environment. Excellent communication and presentation skills, able to explain technical issues to non-technical audiences. Proactive issue, risk, and conflict management with strong decision-making capabilities. Solid understanding of IT infrastructure, application development, and systems integration. Experience in test automation tools, frameworks, and practices. Desirable Experience in connected vehicle ecosystems, IoT, or automotive software testing. Knowledge of security, performance, and compliance testing. Experience working in a fast-paced, multicultural, and multi-vendor environment. Proficiency in modern test management and reporting tools. Strong stakeholder management skills with experience in customer-facing roles. What's on Offer Competitive day rate of up to £600 a day Inside IR35. Working from the office three days a week in Bracknell. Temporary role with opportunities to contribute to high-impact projects. Work within a reputable organisation. Chance to collaborate with professionals in the technology and business services sectors. If you are an experienced Test Manager eager to take on an exciting temporary role, we encourage you to apply today!
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Director, you will be managing a portfolio and be responsible for the timely completion and quality delivery of engagements. You will support the Partners with project work, build excellent relationships, initiate, and deliver marketing and business development projects and work with the senior members of the London Valuation Team in developing the business. You'll be someone with: Significant valuation experience at a sufficiently senior level gained in another professional services firm. Proficiency in a number of valuation techniques including: discounted cash flow, multiples analysis, options and other derivatives pricing, intangible asset and tax valuation approaches. Proven people leadership skills and commitment to developing teams. Strong Quality & Risk and Commercial Management skills. Adept ability to interpret financial statements in the context of valuations. Strong commercial acumen and ability to understand the internal and external drivers of value for a given asset. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 19, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Director, you will be managing a portfolio and be responsible for the timely completion and quality delivery of engagements. You will support the Partners with project work, build excellent relationships, initiate, and deliver marketing and business development projects and work with the senior members of the London Valuation Team in developing the business. You'll be someone with: Significant valuation experience at a sufficiently senior level gained in another professional services firm. Proficiency in a number of valuation techniques including: discounted cash flow, multiples analysis, options and other derivatives pricing, intangible asset and tax valuation approaches. Proven people leadership skills and commitment to developing teams. Strong Quality & Risk and Commercial Management skills. Adept ability to interpret financial statements in the context of valuations. Strong commercial acumen and ability to understand the internal and external drivers of value for a given asset. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Business Unit: Financial Care Operations Salary range: £52,800 - £66,000 per annumDOE+ benefits Location: Hybrid- Leeds/ Gosforth / Glasgow Contract Type: Fixed Term Contract - 12 months Our Team Risk Operations brings together operational areas who support customers in their moment of need. This could range from a bereavement in the family, customers in financial difficulty or those who have been the victim of fraudulent activity. The Operations Manager (Quality and Admin) role is critical not only in supporting colleagues but also being responsible for identification and management of emerging risks. Customer experience is at the heart of everything that Risk Operations do, and we are continually looking for ways to improve this experience through continuous improvements and customer journeys. What you'll be doing Effectively manage the performance of team managers, ensuring high standards of performance focussed on customer outcomes, behaviours, service, and successful delivery of results / team goals. Owning delivery of Admin processing, including acting as the Subject Matter Expert, for key regulatory and legal processes. Striving for operational excellence by identifying and driving continuous improvement and provide representation of Financial Care Operations to support projects across the bank. Champion Quality Checking reporting across all internal and external collections team, owning reporting of results and identification of opportunities for improvement. Working with business leaders to agree and implement improvement plans. Responsible for the delivery of internal Quality Checking, in line with Quality Framework requirements. Hold a delegated mandate, where appropriate, and use your experience and judgement to support solutions for VM customers. Ensure policy and procedures comply with regulatory requirements and demonstrate robust and effective controls. Identify, assess, and support the resolution of problems to continue delivering a high quality, efficient, customer centric service. Support strategic projects to ensure they are delivered effectively on time and within budget. Identify and manage change effectively, ensuring planning and communication maximise positive outcomes and delivers objectives with minimum disruption. Maintaining any relevant industry or regulatory knowledge and ensure VMUK continue to be in line with peers by attending any industry meetings or benchmarking sessions, where required. Support 1LOD and 2LOD reviews and oversight activity on Secured. Support Head of Financial Care Operations with engaging key stakeholders to ensure that all actions / remediation is delivered successfully and on time. We need you to have Proven experience of running a large, complex operational area within financial services or banking, with accountability for performance, risk, customer outcomes, and regulatory compliance. A strong record of leading and managing substantial teams, including managers, creating clear accountability, high engagement and consistently strong results ideally within a Financial Care Team. Demonstrable experience o delivering effective and efficient operation performance, with evidence of improving outcomes through innovation, automation, resilience building and continuous improvement. Extensive industry experience and understanding of operational and conduct risks, with a proven ability to identify, manage, and mitigate these risks through strong governance and controls. Experience of working closely with senior stakeholders and oversight functions, clearing communication complex operational and risk matters in a concise, confident way. Strong awareness of regulatory standards across the financial care landscape, with a proven ability to embed these requirements into day to day operational practices. A clear passion for delivering first class customer outcomes, supporting customer through financial difficulty with empathy, fairness and consistency. A track record of running effective and efficient operational teams promoting innovation, automation, building resilience, and having an agile and dynamic approach to change. Red Hot Rewards 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full service mutual bank serving millions of retail and business customers and all driven by our purpose: Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team . Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit We're in the process of bringing Virgin Money and Nationwide together which, subject to Court approval, will happen on 2 April 2026. You can find out more about what this means at If you're successful in securing a role with us, your employment will move automatically to Nationwide when this transfer goes ahead. Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Jan 19, 2026
Full time
Business Unit: Financial Care Operations Salary range: £52,800 - £66,000 per annumDOE+ benefits Location: Hybrid- Leeds/ Gosforth / Glasgow Contract Type: Fixed Term Contract - 12 months Our Team Risk Operations brings together operational areas who support customers in their moment of need. This could range from a bereavement in the family, customers in financial difficulty or those who have been the victim of fraudulent activity. The Operations Manager (Quality and Admin) role is critical not only in supporting colleagues but also being responsible for identification and management of emerging risks. Customer experience is at the heart of everything that Risk Operations do, and we are continually looking for ways to improve this experience through continuous improvements and customer journeys. What you'll be doing Effectively manage the performance of team managers, ensuring high standards of performance focussed on customer outcomes, behaviours, service, and successful delivery of results / team goals. Owning delivery of Admin processing, including acting as the Subject Matter Expert, for key regulatory and legal processes. Striving for operational excellence by identifying and driving continuous improvement and provide representation of Financial Care Operations to support projects across the bank. Champion Quality Checking reporting across all internal and external collections team, owning reporting of results and identification of opportunities for improvement. Working with business leaders to agree and implement improvement plans. Responsible for the delivery of internal Quality Checking, in line with Quality Framework requirements. Hold a delegated mandate, where appropriate, and use your experience and judgement to support solutions for VM customers. Ensure policy and procedures comply with regulatory requirements and demonstrate robust and effective controls. Identify, assess, and support the resolution of problems to continue delivering a high quality, efficient, customer centric service. Support strategic projects to ensure they are delivered effectively on time and within budget. Identify and manage change effectively, ensuring planning and communication maximise positive outcomes and delivers objectives with minimum disruption. Maintaining any relevant industry or regulatory knowledge and ensure VMUK continue to be in line with peers by attending any industry meetings or benchmarking sessions, where required. Support 1LOD and 2LOD reviews and oversight activity on Secured. Support Head of Financial Care Operations with engaging key stakeholders to ensure that all actions / remediation is delivered successfully and on time. We need you to have Proven experience of running a large, complex operational area within financial services or banking, with accountability for performance, risk, customer outcomes, and regulatory compliance. A strong record of leading and managing substantial teams, including managers, creating clear accountability, high engagement and consistently strong results ideally within a Financial Care Team. Demonstrable experience o delivering effective and efficient operation performance, with evidence of improving outcomes through innovation, automation, resilience building and continuous improvement. Extensive industry experience and understanding of operational and conduct risks, with a proven ability to identify, manage, and mitigate these risks through strong governance and controls. Experience of working closely with senior stakeholders and oversight functions, clearing communication complex operational and risk matters in a concise, confident way. Strong awareness of regulatory standards across the financial care landscape, with a proven ability to embed these requirements into day to day operational practices. A clear passion for delivering first class customer outcomes, supporting customer through financial difficulty with empathy, fairness and consistency. A track record of running effective and efficient operational teams promoting innovation, automation, building resilience, and having an agile and dynamic approach to change. Red Hot Rewards 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full service mutual bank serving millions of retail and business customers and all driven by our purpose: Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team . Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit We're in the process of bringing Virgin Money and Nationwide together which, subject to Court approval, will happen on 2 April 2026. You can find out more about what this means at If you're successful in securing a role with us, your employment will move automatically to Nationwide when this transfer goes ahead. Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Ideas People Trust We are BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We will broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We will help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You will be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior executives, directors, and BDO's partners to help our clients achieve their objectives. You will be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview This role is within the Prudential & Authorisations Team ("P&A Team") where you will focus on prudential risk management (e.g. capital, liquidity, recovery planning, and solvent wind-down planning) for financial institutions in particular banks and building societies. Key areas of focus are ICAAP/ILAAP, Recovery Planning, Basel 3.1, ESG, strong and simple regime, resolution planning and capital optimisation. Nevertheless, there will also be an opportunity to also work across other types of firms such as investment and payment service firms. Our portfolio is growing and the role provides great potential for longer-term career progression for the right candidate in this rapidly developing advisor area of BDO's service offering. We are looking for someone with: In-depth prudential regulatory experience gained in the industry, consulting or as a regulator (or combination thereof); Strong technical knowledge of UK prudential regulation; ideally both capital, liquidity and recovery planning; Strong project management skills with track-record of delivering complex projects; Strong communication and report writing skills; the candidate will also be a confident speaker to deliver effective training sessions and webinars both to client/colleagues; An excellent understanding of the EU and UK financial services legislation, including the UK CRR, CRD, and familiarity with the Prudential Regulation Authority's Rulebook and the Financial Conduct Authority's Handbook; Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. We value diversity and you will be able to be yourself; we recognise and value you for who you are and celebrate and reward your contributions to the business. We are committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, the team, and the specific task at hand. At BDO, we will help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We are in it together! We are looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we are always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We have a clear purpose, and we are confident in our future, because adapt and evolve to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 19, 2026
Full time
Ideas People Trust We are BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We will broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We will help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You will be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior executives, directors, and BDO's partners to help our clients achieve their objectives. You will be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview This role is within the Prudential & Authorisations Team ("P&A Team") where you will focus on prudential risk management (e.g. capital, liquidity, recovery planning, and solvent wind-down planning) for financial institutions in particular banks and building societies. Key areas of focus are ICAAP/ILAAP, Recovery Planning, Basel 3.1, ESG, strong and simple regime, resolution planning and capital optimisation. Nevertheless, there will also be an opportunity to also work across other types of firms such as investment and payment service firms. Our portfolio is growing and the role provides great potential for longer-term career progression for the right candidate in this rapidly developing advisor area of BDO's service offering. We are looking for someone with: In-depth prudential regulatory experience gained in the industry, consulting or as a regulator (or combination thereof); Strong technical knowledge of UK prudential regulation; ideally both capital, liquidity and recovery planning; Strong project management skills with track-record of delivering complex projects; Strong communication and report writing skills; the candidate will also be a confident speaker to deliver effective training sessions and webinars both to client/colleagues; An excellent understanding of the EU and UK financial services legislation, including the UK CRR, CRD, and familiarity with the Prudential Regulation Authority's Rulebook and the Financial Conduct Authority's Handbook; Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. We value diversity and you will be able to be yourself; we recognise and value you for who you are and celebrate and reward your contributions to the business. We are committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, the team, and the specific task at hand. At BDO, we will help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We are in it together! We are looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we are always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We have a clear purpose, and we are confident in our future, because adapt and evolve to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Deals team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior stakeholders to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be an Assistant Director/ Senior Manager in our Healthcare and Life Sciences team playing an important role in Project Delivery, Business Development, Thought Leadership and Practice Development for the Strategy & CDD practice. You will be expected to be able to interact and build relationships with clients, as well as review the Life Sciences market for potential targets and subsectors of interest. Other roles will include the learning and development of the junior team and other managerial tasks. We are a fast-growing Healthcare & Life Sciences Strategy & CDD practice that has created a strong reputation and brand in the market for providing high quality work. We are looking for an individual that can become a leader in the team and help us fuel the next growth phase of our practice. We also often collaborate with our other deal advisory sector teams including M&A, TS and VCS on projects. You'll be someone with Demonstrable experience in running Commercial Due Diligence projects / streams in numerous deals, as well as growth strategy projects (preferably in a similar firm / environment) Sector experience and in particular deals and growth strategy experience within the sector. Experience in managing teams to deliver superior results, ability to find innovative solution to complex issues Ability to develop and inspire junior team, knowledge / credential development and contribute more widely to running the team and to BDO Experience in recruitment, learning and development and ability to effectively grow and mentor a team Risk and compliance: working knowledge of ethics and independence, regulation and how to work effectively within guidelines and to mitigate risk Good working knowledge of Microsoft PowerPoint, Word and Excel You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 19, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Deals team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior stakeholders to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be an Assistant Director/ Senior Manager in our Healthcare and Life Sciences team playing an important role in Project Delivery, Business Development, Thought Leadership and Practice Development for the Strategy & CDD practice. You will be expected to be able to interact and build relationships with clients, as well as review the Life Sciences market for potential targets and subsectors of interest. Other roles will include the learning and development of the junior team and other managerial tasks. We are a fast-growing Healthcare & Life Sciences Strategy & CDD practice that has created a strong reputation and brand in the market for providing high quality work. We are looking for an individual that can become a leader in the team and help us fuel the next growth phase of our practice. We also often collaborate with our other deal advisory sector teams including M&A, TS and VCS on projects. You'll be someone with Demonstrable experience in running Commercial Due Diligence projects / streams in numerous deals, as well as growth strategy projects (preferably in a similar firm / environment) Sector experience and in particular deals and growth strategy experience within the sector. Experience in managing teams to deliver superior results, ability to find innovative solution to complex issues Ability to develop and inspire junior team, knowledge / credential development and contribute more widely to running the team and to BDO Experience in recruitment, learning and development and ability to effectively grow and mentor a team Risk and compliance: working knowledge of ethics and independence, regulation and how to work effectively within guidelines and to mitigate risk Good working knowledge of Microsoft PowerPoint, Word and Excel You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Deals team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior stakeholders to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be an Assistant Director/ Senior Manager in our Healthcare and Life Sciences team playing an important role in Project Delivery, Business Development, Thought Leadership and Practice Development for the Strategy & CDD practice. You will be expected to be able to interact and build relationships with clients, as well as review the Life Sciences market for potential targets and subsectors of interest. Other roles will include the learning and development of the junior team and other managerial tasks. We are a fast-growing Healthcare & Life Sciences Strategy & CDD practice that has created a strong reputation and brand in the market for providing high quality work. We are looking for an individual that can become a leader in the team and help us fuel the next growth phase of our practice. We also often collaborate with our other deal advisory sector teams including M&A, TS and VCS on projects. You'll be someone with Demonstrable experience in running Commercial Due Diligence projects / streams in numerous deals, as well as growth strategy projects (preferably in a similar firm / environment) Sector experience and in particular deals and growth strategy experience within the sector. Experience in managing teams to deliver superior results, ability to find innovative solution to complex issues Ability to develop and inspire junior team, knowledge / credential development and contribute more widely to running the team and to BDO Experience in recruitment, learning and development and ability to effectively grow and mentor a team Risk and compliance: working knowledge of ethics and independence, regulation and how to work effectively within guidelines and to mitigate risk Good working knowledge of Microsoft PowerPoint, Word and Excel You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 19, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Deals team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior stakeholders to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be an Assistant Director/ Senior Manager in our Healthcare and Life Sciences team playing an important role in Project Delivery, Business Development, Thought Leadership and Practice Development for the Strategy & CDD practice. You will be expected to be able to interact and build relationships with clients, as well as review the Life Sciences market for potential targets and subsectors of interest. Other roles will include the learning and development of the junior team and other managerial tasks. We are a fast-growing Healthcare & Life Sciences Strategy & CDD practice that has created a strong reputation and brand in the market for providing high quality work. We are looking for an individual that can become a leader in the team and help us fuel the next growth phase of our practice. We also often collaborate with our other deal advisory sector teams including M&A, TS and VCS on projects. You'll be someone with Demonstrable experience in running Commercial Due Diligence projects / streams in numerous deals, as well as growth strategy projects (preferably in a similar firm / environment) Sector experience and in particular deals and growth strategy experience within the sector. Experience in managing teams to deliver superior results, ability to find innovative solution to complex issues Ability to develop and inspire junior team, knowledge / credential development and contribute more widely to running the team and to BDO Experience in recruitment, learning and development and ability to effectively grow and mentor a team Risk and compliance: working knowledge of ethics and independence, regulation and how to work effectively within guidelines and to mitigate risk Good working knowledge of Microsoft PowerPoint, Word and Excel You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Director, you will be managing a portfolio and be responsible for the timely completion and quality delivery of engagements. You will support the Partners with project work, build excellent relationships, initiate, and deliver marketing and business development projects and work with the senior members of the London Valuation Team in developing the business. You'll be someone with: Significant valuation experience at a sufficiently senior level gained in another professional services firm. Proficiency in a number of valuation techniques including: discounted cash flow, multiples analysis, options and other derivatives pricing, intangible asset and tax valuation approaches. Proven people leadership skills and commitment to developing teams. Strong Quality & Risk and Commercial Management skills. Adept ability to interpret financial statements in the context of valuations. Strong commercial acumen and ability to understand the internal and external drivers of value for a given asset. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 19, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Director, you will be managing a portfolio and be responsible for the timely completion and quality delivery of engagements. You will support the Partners with project work, build excellent relationships, initiate, and deliver marketing and business development projects and work with the senior members of the London Valuation Team in developing the business. You'll be someone with: Significant valuation experience at a sufficiently senior level gained in another professional services firm. Proficiency in a number of valuation techniques including: discounted cash flow, multiples analysis, options and other derivatives pricing, intangible asset and tax valuation approaches. Proven people leadership skills and commitment to developing teams. Strong Quality & Risk and Commercial Management skills. Adept ability to interpret financial statements in the context of valuations. Strong commercial acumen and ability to understand the internal and external drivers of value for a given asset. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Join DWP Digital as a ServiceNow Developer and use your expertise to develop innovative solutions on a platform that underpins critical services. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven experience delivering new or enhanced ServiceNow functionality at scale, improving user experience and operational efficiency. Able to work effectively in a fast paced environment, managing priorities, adapting to change and delivering high quality outcomes in Agile teams or independently. Strong leadership, taking ownership of platform areas and guiding technical decisions to maintain high development standards. Proactive problem solver, identifying issues early and offering clear, practical technical solutions. Solid understanding of Agile practices, contributing effectively to sprints, ceremonies and iterative delivery. You and your role As a ServiceNow Developer in DWP, you will play a key role in enhancing and expanding one of the largest ServiceNow installations in Europe. You'll work within a collaborative delivery team to design, develop and implement new features and improvements across a wide range of ServiceNow modules used by over 120,000 colleagues. You will be responsible for delivering high quality configuration and functionality in line with DWP Place development standards, completing assigned work efficiently, and escalating issues when needed. You'll create and maintain technical documentation, carry out peer reviews, and act as a subject matter expert within your specialist areas. The role also involves guiding and mentoring junior team members, showing initiative in solving problems, and contributing to an Agile, fast paced environment. Supporting your professional growth, DWP will provide access to training to help you further develop your ServiceNow expertise. Hybrid Working We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay We offer competitive pay for this role of up to £46,547, with a Digital Allowance of up £5,895 available for exceptional candidates. Pension You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £12,876 per year. Holidays A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work life balance which includes Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award winning environment and culture DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Jan 19, 2026
Full time
Join DWP Digital as a ServiceNow Developer and use your expertise to develop innovative solutions on a platform that underpins critical services. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven experience delivering new or enhanced ServiceNow functionality at scale, improving user experience and operational efficiency. Able to work effectively in a fast paced environment, managing priorities, adapting to change and delivering high quality outcomes in Agile teams or independently. Strong leadership, taking ownership of platform areas and guiding technical decisions to maintain high development standards. Proactive problem solver, identifying issues early and offering clear, practical technical solutions. Solid understanding of Agile practices, contributing effectively to sprints, ceremonies and iterative delivery. You and your role As a ServiceNow Developer in DWP, you will play a key role in enhancing and expanding one of the largest ServiceNow installations in Europe. You'll work within a collaborative delivery team to design, develop and implement new features and improvements across a wide range of ServiceNow modules used by over 120,000 colleagues. You will be responsible for delivering high quality configuration and functionality in line with DWP Place development standards, completing assigned work efficiently, and escalating issues when needed. You'll create and maintain technical documentation, carry out peer reviews, and act as a subject matter expert within your specialist areas. The role also involves guiding and mentoring junior team members, showing initiative in solving problems, and contributing to an Agile, fast paced environment. Supporting your professional growth, DWP will provide access to training to help you further develop your ServiceNow expertise. Hybrid Working We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay We offer competitive pay for this role of up to £46,547, with a Digital Allowance of up £5,895 available for exceptional candidates. Pension You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £12,876 per year. Holidays A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work life balance which includes Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award winning environment and culture DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Ideas People Trust We are BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We will broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We will help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You will be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior executives, directors, and BDO's partners to help our clients achieve their objectives. You will be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview This role is within the Prudential & Authorisations Team ("P&A Team") where you will focus on prudential risk management (e.g. capital, liquidity, recovery planning, and solvent wind-down planning) for financial institutions in particular banks and building societies. Key areas of focus are ICAAP/ILAAP, Recovery Planning, Basel 3.1, ESG, strong and simple regime, resolution planning and capital optimisation. Nevertheless, there will also be an opportunity to also work across other types of firms such as investment and payment service firms. Our portfolio is growing and the role provides great potential for longer-term career progression for the right candidate in this rapidly developing advisor area of BDO's service offering. We are looking for someone with: In-depth prudential regulatory experience gained in the industry, consulting or as a regulator (or combination thereof); Strong technical knowledge of UK prudential regulation; ideally both capital, liquidity and recovery planning; Strong project management skills with track-record of delivering complex projects; Strong communication and report writing skills; the candidate will also be a confident speaker to deliver effective training sessions and webinars both to client/colleagues; An excellent understanding of the EU and UK financial services legislation, including the UK CRR, CRD, and familiarity with the Prudential Regulation Authority's Rulebook and the Financial Conduct Authority's Handbook; Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. We value diversity and you will be able to be yourself; we recognise and value you for who you are and celebrate and reward your contributions to the business. We are committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, the team, and the specific task at hand. At BDO, we will help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We are in it together! We are looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we are always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We have a clear purpose, and we are confident in our future, because adapt and evolve to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 19, 2026
Full time
Ideas People Trust We are BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We will broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We will help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You will be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior executives, directors, and BDO's partners to help our clients achieve their objectives. You will be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview This role is within the Prudential & Authorisations Team ("P&A Team") where you will focus on prudential risk management (e.g. capital, liquidity, recovery planning, and solvent wind-down planning) for financial institutions in particular banks and building societies. Key areas of focus are ICAAP/ILAAP, Recovery Planning, Basel 3.1, ESG, strong and simple regime, resolution planning and capital optimisation. Nevertheless, there will also be an opportunity to also work across other types of firms such as investment and payment service firms. Our portfolio is growing and the role provides great potential for longer-term career progression for the right candidate in this rapidly developing advisor area of BDO's service offering. We are looking for someone with: In-depth prudential regulatory experience gained in the industry, consulting or as a regulator (or combination thereof); Strong technical knowledge of UK prudential regulation; ideally both capital, liquidity and recovery planning; Strong project management skills with track-record of delivering complex projects; Strong communication and report writing skills; the candidate will also be a confident speaker to deliver effective training sessions and webinars both to client/colleagues; An excellent understanding of the EU and UK financial services legislation, including the UK CRR, CRD, and familiarity with the Prudential Regulation Authority's Rulebook and the Financial Conduct Authority's Handbook; Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. We value diversity and you will be able to be yourself; we recognise and value you for who you are and celebrate and reward your contributions to the business. We are committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, the team, and the specific task at hand. At BDO, we will help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We are in it together! We are looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we are always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We have a clear purpose, and we are confident in our future, because adapt and evolve to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Select how often (in days) to receive an alert: Department: FINANCE & OPERATIONS City: London Location: GB INTRODUCTION JOB PURPOSE We are looking for a Trade Compliance Information Systems Manager at Burberry on a Fixed term contract, to work across multiple Product projects, bridging the gap between business compliance needs and technical requirements on technology and reporting projects in the portfolio. You will work in partnership with business experts and technology teams to identify & implement solutions to meet the needs of evolving customs compliance business models. This role is reporting to the Trade Compliance Information Systems Senior Manager. RESPONSIBILITIES Work at varying levels of detail, ranging from high level discussion at the start of the project, to capturing detailed customs requirements and working with the testing teams to scope and document test scripts Communicate requirements to enterprise data and information leads, solution leads and development teams working collaboratively to develop solutions Understand, visualise and deliver process changes in collaboration with business stakeholders Understand and uphold enterprise data and information principles in the development of both system and reporting solutions Liaise closely with project/programme managers and Solution Architects to govern scope and manage any change requests Prepare and facilitate workshops by assimilating existing process content, identifying knowledge gaps, setting up the workshop agendas, identifying participants & creating workshop materials User Acceptance Testing of all solutions and reports working with project/Programme managers to prioritize defect fixes Maintain and help to govern consistent Business Analysis methodology and ways of working across your stream and the wider domain Deliver end-user training and hypercare support Support transfer knowledge to BAU owners at close of projects PERSONAL PROFILE Qualifications and skills Previous significant experience with delivering customs trade compliance software Knowledge of SAP Systems (AFS and S4) Knowledge of MIC or another Global trade compliance solution Previous Involvement in customs/ trade compliance IT project transformation programmes Proven IT project experience of design, build and implementation Must have excellent written and communication skills and be extremely detail oriented Strong problem-solving skills and ability to logically analyse complex requirements, processes and systems to put solutions in place Self-directed and independent worker who can also lead through cross-functional and cross-organisational projects Experience Working with Trade Compliance and/or Customs Experience Delivery of at least 1 full project lifecycle in a Business Analyst role Delivery of both Waterfall and Agile projects Experience in eliciting and documenting requirements resulting in quality deliverables Experience in development and delivery of end user training Knowledge of Retail Fashion Sector helpful but not essential Experience of managing senior stakeholders. Behaviours Must be able to communicate effectively in both technical and business settings. Self-motivated, creative, passionate Able to acclimate into a fast-paced, dynamic environment Problem-solving skills. Software engineering mind-set. Ability to demonstrate a strong collaborative working style, as well as driving quality led practices in every aspect of their work. Agility to context switching between tasks to maximise overall team output. FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Job Segment: Fashion Retail, Test Engineer, Information Systems, Business Analyst, Retail, Fashion, Engineering, Technology
Jan 17, 2026
Full time
Select how often (in days) to receive an alert: Department: FINANCE & OPERATIONS City: London Location: GB INTRODUCTION JOB PURPOSE We are looking for a Trade Compliance Information Systems Manager at Burberry on a Fixed term contract, to work across multiple Product projects, bridging the gap between business compliance needs and technical requirements on technology and reporting projects in the portfolio. You will work in partnership with business experts and technology teams to identify & implement solutions to meet the needs of evolving customs compliance business models. This role is reporting to the Trade Compliance Information Systems Senior Manager. RESPONSIBILITIES Work at varying levels of detail, ranging from high level discussion at the start of the project, to capturing detailed customs requirements and working with the testing teams to scope and document test scripts Communicate requirements to enterprise data and information leads, solution leads and development teams working collaboratively to develop solutions Understand, visualise and deliver process changes in collaboration with business stakeholders Understand and uphold enterprise data and information principles in the development of both system and reporting solutions Liaise closely with project/programme managers and Solution Architects to govern scope and manage any change requests Prepare and facilitate workshops by assimilating existing process content, identifying knowledge gaps, setting up the workshop agendas, identifying participants & creating workshop materials User Acceptance Testing of all solutions and reports working with project/Programme managers to prioritize defect fixes Maintain and help to govern consistent Business Analysis methodology and ways of working across your stream and the wider domain Deliver end-user training and hypercare support Support transfer knowledge to BAU owners at close of projects PERSONAL PROFILE Qualifications and skills Previous significant experience with delivering customs trade compliance software Knowledge of SAP Systems (AFS and S4) Knowledge of MIC or another Global trade compliance solution Previous Involvement in customs/ trade compliance IT project transformation programmes Proven IT project experience of design, build and implementation Must have excellent written and communication skills and be extremely detail oriented Strong problem-solving skills and ability to logically analyse complex requirements, processes and systems to put solutions in place Self-directed and independent worker who can also lead through cross-functional and cross-organisational projects Experience Working with Trade Compliance and/or Customs Experience Delivery of at least 1 full project lifecycle in a Business Analyst role Delivery of both Waterfall and Agile projects Experience in eliciting and documenting requirements resulting in quality deliverables Experience in development and delivery of end user training Knowledge of Retail Fashion Sector helpful but not essential Experience of managing senior stakeholders. Behaviours Must be able to communicate effectively in both technical and business settings. Self-motivated, creative, passionate Able to acclimate into a fast-paced, dynamic environment Problem-solving skills. Software engineering mind-set. Ability to demonstrate a strong collaborative working style, as well as driving quality led practices in every aspect of their work. Agility to context switching between tasks to maximise overall team output. FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Job Segment: Fashion Retail, Test Engineer, Information Systems, Business Analyst, Retail, Fashion, Engineering, Technology
