103 jobs found

Your Opportunity You have the opportunity to join a fast paced, fast growing and forward-thinking law firm. Our collaborative, supportive and open-minded environment is the ideal place to progress your career - whatever stage you're at. We work with high profile clients in innovative sectors, and we'll help you embrace opportunities to keep learning as we grow our firm. Your Role Working within the Corporate Business Development team your role will be to support our legal teams with go to market business development. Reporting into a Senior Business Development Manager, you will be directly supported by our Marketing Operations Team and work closely with the wider Marketing and Business Development team. Your Responsibilities Business planning and client relationships Strategic planning- develop and deliver BD/marketing plans for specific service lines that complement and drive forward the overarching strategy. Client plans-supporting and working with our Client Engagement team in growing our Key and Sector Growth clients. BD budgets- manage spend and advise on the best use of the budget to deliver maximum ROI and demonstrate progress and delivery of objectives from the market plan. Communications and events Campaigns/products and services- working with the marketing and campaigns team to design compelling sales and marketing campaigns with support from our Knowledge, Comms and Campaign teams to position TLT to win work and convert sales opportunities. PR- identifying and exploiting opportunities to raise TLT's profile in the legal and industry press. Events/webinars- work with our Events Manager to plan and deliver a programme of events (in-person and virtual) that engage clients, targets and intermediaries. Marketing materials- work with the marketing team to create compelling marketing materials in line with our brand guidelines. Legal directories and awards- work with our lawyers to draft legal directory submissions and relevant award entries. Website and social media- work with our Digital Communications team to promote your service line through our website and social media channels. Internal communications- produce regular updates and presentations on BD and marketing initiatives, new clients, significant work examples and financial performance. Sales enablement Client markets- working with our sector BDMs and wider marketing team to take our products and services to market, creating sales pipelines and supporting stakeholders in the conversion of opportunities. Effective use of CRM- to segment, target and manage sales campaigns. Build a network- develop your own network of intermediaries, targets and client contacts and use these to share communications and support lead generation and relationship building activity. New product development- work with our FutureLaw team to create and promote new legal and near-legal products and services relevant for your sectors and service line. Proposals/bids- lead the development of compelling proposals/bids and pitch presentations for with support from our Bids team. Excellent proposal and bid writing is essential. Industry bodies- manage relationships with key industry bodies to maximise opportunities. Team working Becoming a trusted advisor- to be successful in this role you will need to become a trusted adviser and business partner to partners and other stakeholders on all aspects of business development. Think nationally and internationally- provide seamless BD support across our UK office network and in partnership with our international alliance firms. Work collaboratively- working with the Marketing & Business Development team, key stakeholders and other business teams to drive the sectors, service line and firm forward, effectively supporting our ambitious growth plans. Your Skills and Experience Graduate or equivalent, with experience of working in business development/marketing within a professional services environment. CIM qualification advantageous. Relevant financial services knowledge would be advantageous. Enthusiastic, confident, pro-active, persistent and robust. Excellent organisational skills - able to multi-task, strong time management skills. Excellent communication and interpersonal skills and gains respect and credibility quickly, especially with senior stakeholders. Able to communicate and present clearly, concisely and credibly. Able to work well under pressure and to drive through major projects to completion. Able to understand the wider business issues and to generate and develop new ideas to add value to the business development process. Highly commercial - able to understand business issues impacting our clients. Ability to assimilate large amounts of information quickly and an interest in learning. Experience of using a range of marketing technologies would be advantageous. Good humoured and positive outlook. About TLT Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people. We work with high profile clients in innovative sectors. With local, national and international reach, we have over 1,800 people in offices across the UK and a network of partner firms across Europe, India and the US. TLT was named Law Firm of the Year at the Legal Business Awards 2023. This marks the third year in a row the firm has taken away this accolade in industry awards - having previously been named Law Firm of the Year at The Lawyer Awards in 2021 and the British Legal Awards in 2022. Our purpose is to protect, prepare and progress our clients for what comes next and it's essential that we do the same for our people, our planet and our communities too. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute. Our Benefits We value our employees highly and we want you to feel valued. You'll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance. At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people. We're happy to talk about how flexible working can work for you and this role. TLT is committed to creating a diverse and inclusive working environment and encourages applications from all suitably qualified people, regardless of disability, race, gender identity, sexual orientation, or any other characteristics protected by the laws in the locations in which we operate. We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on

JOB TITLE: Internal D365 Project Manager - Contract LOCATION: Aylesford, Kent WORKING HOURS: 8am - 4.30pm, Office based A bit about the role We are seeking an experienced Internal D365 Project Manager to lead and coordinate the delivery and continuous improvement of our Microsoft Dynamics 365 Finance & Operations (D365 F&O) programme. This role will take responsibility for the full project lifecycle including planning, delivery governance, stakeholder engagement, vendor management, and change readiness. In addition, the postholder will provide project secretariat and administrative support to ensure Steering Committee and programme governance processes run effectively and efficiently. The successful candidate will act as the key internal interface between business stakeholders, IT teams, and external implementation partners, driving delivery while ensuring accurate reporting, documentation, and governance discipline. Some of your responsibilities Project Leadership Lead the planning and execution of D365 projects, including rollouts, upgrades, process optimisation, and module implementations. Build and maintain project plans, timelines, RAID logs, and action trackers. Manage project scope, budget, and dependencies, ensuring delivery aligns to business priorities and outcomes. Ensure project deliverables and outputs meet expected standards, including testing, UAT readiness, cutover planning, and go-live execution. Programme Governance & Steering Committee Support (Project Secretariat) Provide secretariat support for the D365 Steering Committee / Programme Board, ensuring governance runs smoothly and consistently. Prepare and circulate meeting agendas, papers, progress packs, and decision logs in advance of Steering Committee meetings. Record and distribute minutes, actions, risks, and decisions, maintaining accurate governance records. Maintain programme-level documentation including business cases, status reports, RAID logs, dependency trackers, and steering-level reporting templates. Track actions and decisions to ensure follow-up is completed and accountability is clear. Business Engagement Facilitate workshops and working groups to gather requirements, define scope, and coordinate delivery priorities. Communicate progress, milestones, risks, and decisions clearly to senior leaders and project sponsors. Support business engagement and adoption through effective communication and stakeholder alignment. Support change management and adoption Partner management Coordinate with external D365 implementation partners and support providers to ensure delivery is on track and aligned to scope. Monitor vendor performance against delivery plans and contractual obligations. Ensure third party activities are planned, tracked, and escalated appropriately. Support procurement and vendor coordination activities, including raising POs, tracking invoices, and managing relevant documentation. Qualifications Demonstrable experience delivering Microsoft Dynamics 365 projects (implementation, upgrades, or significant change delivery). Strong project management skills including planning, risk/issue management, reporting, and governance. Experience supporting or running programme governance and providing structured reporting to senior stakeholders. Strong organisational and administrative skills with high attention to detail. Excellent communication skills with the ability to produce high-quality written documentation (minutes, status reports, steering packs). Confidence engaging with senior business stakeholders and external partners. Formal PM qualification (PRINCE2, PMP, Agile PM, or similar). Experience working with Power Platform, integrations, Azure DevOps, or release management in D365 environments. Understanding of finance and/or supply chain operational processes. Highly organised, disciplined, and structured in approach. Comfortable balancing strategic delivery activities with detailed admin support. Strong ownership mindset; reliable and proactive. Able to work independently and drive progress across multiple teams. Confident facilitating meetings, documenting decisions, and managing follow-up actions. You embody our company people values: Teamwork - Collaborate effectively with humility, appreciating and integrating individual skills and perspectives to achieve collective goals. Committed - Dedicate yourself fully to your role, going above and beyond with self motivation and loyalty to achieve individual, team, and company goals. Ownership - Take full responsibility for your work, performance, and conduct, acting with integrity, staying organised, and learning from feedback and mistakes. Positive - Approach tasks with optimism and innovation, viewing challenges as opportunities, and bringing energy and enthusiasm to inspire and motivate others. Responsive - React quickly and effectively to needs and feedback, prioritising tasks with urgency, embracing change, and maintaining a proactive approach Our Culture & Values Pineapple is a global leader in designing innovative furniture solutions for challenging environments. Founded in 1975 as a family run business, we now operate worldwide, with headquarters in Kent (UK) and offices in France, Germany, and the USA and a team of over 200 employees. We create mindfully designed furniture that not only works effortlessly and looks great, but also fosters a calm, supportive, and inspiring environment. Join Pineapple and be part of a team dedicated to making a real difference through quality, innovation, sustainability, and exceptional customer care. At Pineapple, we foster a positive, inclusive, and vibrant workplace where teamwork and people truly matter. Recognised as one of The Sunday Times Best Places to Work 2024 and 2025, our culture celebrates collaboration, positivity, and shared achievement. What we offer you We were proudly featured in The Sunday Times as one of the Best Places to Work 2024 & 2025 Competitive pay ️ Pension scheme A Healthcare Cash Plan - claim for medical expenses, dental or optical services, plus access to 100s of deals and discounts 23 days annual leave + UK bank holidays An extra day's leave for your birthday All new starters - we'll plant a tree in your honour (UK, Tanzania, Uganda, Kenya and Madagascar) Sustainability-focused - committed to reducing our environmental impact through low carbon operations, renewable energy and recycled materials Regular team socials and events, including summer and Christmas parties, plus football and netball teams and other ad hoc events Monthly Pizza Friday Enjoy free fruit, snacks, hot drinks and cold beverages Employee referral bonus scheme Access to our Learning & Development platform, offering a wide range of online courses, certifications and professional development tools to support your career growth and skill enhancement High-quality office environment Free onsite parking / within walking distance from the train station We are an equal opportunities employer. We welcome applications from all suitably qualified persons. Agencies: We know where you are if we need any support - thank you for your interest in working with Pineapple.

Job Description Job Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL6 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Company Overview Accenture is a leading global professional services company,providinga broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities acrossall oftheseservices We believe in inclusion and diversity and supporting the whole person. Our core valuescomprise ofStewardship, Best People, Client Value Creation, One Global Network, Respect for theIndividualand Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team focuses on delivering high-quality, SLA-driven services enhanced through AIOps, automation, and data-driven insights. This is an opportunity to work in a dynamic, collaborative environment with access to continuous learning,cutting-edgetechnologies, and a global network of experts. Key Responsibilities Service Delivery Management Own full lifecycle service delivery across infrastructure and cloud environments, ensuring alignment to SLAs, KPIs, scope, and cost. Leverage AIOps and observability tools (e.g.Dynatrace, Datadog, New Relic, Elastic) to proactivelymonitorservice health and performance. Utilisepredictive alerting and anomaly detection to prevent incidents andoptimisedelivery priorities. Coordinate across internal teams, vendors, and stakeholders to ensure seamless delivery. Client Communication Act as the primary point of contact for service delivery, building strong, trusted client relationships. Translate technical insights into clear business value, highlighting outcomes such as improved reliability and reduced Mean TimeToRecover (MTTR). Communicate the impact of AI-driven service management anddemonstratethe value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement Analyseservice metrics and trends toidentifyopportunities for continuous improvement. Embed incident learnings into automation workflows and prevention models. Use AIOps insights to improve service availability, performance, and reliability. Driveoptimisationthrough data-led decision-making and proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team Collaboration Work closely with cross-functional teams including IT, DevOps, and business units. Promote adoption of AIOps and automation tools across operational teams. Encourage skills development in data-driven and AI-assisted service management. Foster collaboration and knowledge sharing to drive service excellence. Risk Management Act as escalationleadformajor incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such asMoogsoft,BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactivelyidentifyand mitigate risks using data-driven insights. Compliance Ensure adherence to client data protection, security, and regulatory requirements. Govern access to operational data used within AIOps and monitoring platforms. Support audits and assurance activities related to AI-enabled service delivery. Automation & Tooling Implement andoptimiseAIOps and automation capabilities to enable proactive and self-healing operations. Drive intelligent alerting, event correlation, and automated remediation. Leverage AI-driven dashboards for performance, cost, and efficiency insights (e.g.within ServiceNow or Datadog). Support business cases for AIOps and automation investment. Ideally,you'llhave: Experience in Service Delivery within infrastructure and cloud environments Strong understanding of IT Managed Services frameworks Hands-on experience with AIOps tools such as Dynatrace and ServiceNow Familiarity with observability tools (e.g.Datadog, New Relic, Elastic) Knowledge of event analytics tools such as Splunk IT Service Intelligence andMoogsoft Experience in stakeholder and client management Financial management, costoptimisation, and business case development experience Understanding of data protection, compliance, and security controls About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Qualification Set yourself apart: You will have a culture of learning and completing relevant training and certifications. Experience in Agile Delivery, Project management, DevOps, FinOps. Know how to manage customer expectations with customer-facing experience. Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k, Experience with AI Ops tools, frameworks, and implementation strategies. Knowledge of AI-enabled automation and monitoring solutions. Awareness of Site Reliability Engineering principles and practices. Locations Birmingham Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .

As an Associate in Payments Technology, you will provide Senior Testing Analysis in a cross business, cross functional project based environment. J.P. Morgan is seeking an Associate to provide Senior Testing Analysis for Payments Technology in a cross business, cross functional project based environment. Flexibility to provide Testing experience on other LOB's and support transformational Global initiatives within Test Integration And Implementation (TII) Services. The successful candidate would also be expected to support the strategic roll out of an automated testing solution. Job responsibilities Ensure for the provision of accurate testing estimates within daily scrum calls. Document and execution of test scenarios - identify specific scenarios and write test scripts using Business Driven Development for example Gherkin. Partner closely with Operations, Product and Technology groups. Taking responsibility for the monitoring and reporting of Testing defects and the re-testing process. Deputizing for the Test Manager as necessary in Project calls and communications with relevant colleagues. Validate and presentation of Test Results for internal Sign-off. Work with the minimum of supervision on day-to-day activities. Demonstrate organizational skills - ability to dynamically manage and oversee critical testing tasks accurately and to tight deadlines. Master agile project delivery methodology and skills to learn and work with evolving methodologies. Required qualifications, capabilities, and skills Expertise at troubleshooting, resolving, and maintaining Cucumber / Gherkin, Java, Selenium or a similar tool is required. Functional knowledge of Payments domain and experienced in testing processes in order to define requirements, document user stories and test scripts through to test execution. Utilization of test automation tools, to enable the efficient and timely E2E test execution, therefore previous experience of automated testing is required. Experienced in testing processes in order to define requirements, document user stories and test scripts through to test execution. Ability to work with the minimum of supervision on day-to-day activities. Strong organizational skills - ability to dynamically manage and oversee critical testing tasks accurately and to tight deadlines. Skilled at problem solving, ability to scope and provide structure to complex issues, rapidly learn unfamiliar processes and provide insightful and timely remediation. Excellent attention to detail so errors can be prevented and redundancies / opportunities highlighted. Ability to keep sight of the overall context and remain centered on the strategic picture, identify areas of opportunity for process improvement and build out recommendation to proceed. Ability to use effective systemic data driven reporting to support program reporting. Very strong communication skills with the ability to provide clear and succinct verbal updates on their work to team members, colleagues, senior leads, executives and clients. Ability to liaise effectively between lines of business with empathy and understanding to achieve the common and strategic goal as a team. Preferred qualifications, capabilities, and skills Experienced in using Business Driven Development / Test Driven Development test methodology or test case automation. Experienced in using Cucumber / Gherkin, Java, Selenium or a similar tool is required. Identifying opportunities to accelerate and synergies testing processes for assigned projects and syndicate the information to other team members to validate prior to implementation. Relevant testing experience within the Financial Services industry supporting multiple LOB's delivering in a highly complex, pressurized and high volume environment. Advanced numeracy and Microsoft skills.

We are seeking an experienced Change Manager to lead the people side of digital transformation at NextEnergy Group. This is a newly created function and role, the first of its kind in the organisation, and represents a genuine opportunity to define how change is managed, communicated, and embedded across the business. You will be responsible for ensuring that digital initiatives delivered by the Technology & Digital Services (TDS) team land successfully with end users, driving adoption, minimising disruption, and maximising the return on our technology investments. Working closely with a network of business side change agents, including our Communications & Branding team, you will align internal communications, readiness activities, and training to support the rollout of our growing portfolio of digital products and platforms. This role requires someone who can build from the ground up establishing the change management standards, tools, and frameworks that will underpin TDS delivery for years to come - while simultaneously managing an in flight portfolio of initiatives from day one. You will need to be as comfortable chairing our Change Advisory Board (CAB) and influencing senior stakeholders as you are coaching a change agent or product manager through the change process for the first time. KEY RESPONSIBILITIES Define, implement, and continuously improve a structured change management methodology aligned to an industry recognised framework (e.g. Prosci/ADKAR, Kotter, or equivalent), building a repeatable, scalable approach that can grow with the team. Develop and maintain the organisation's change management standards, templates, and playbooks for digital initiative rollouts. Assess the change impact and organisational readiness for each initiative, tailoring the approach to the scale, risk, and complexity of each rollout. Ensure change management activities are fully embedded within the agile delivery framework, integrated from project inception through to post launch adoption rather than treated as a downstream activity. Ensure that all change initiatives are clearly positioned within the broader Group strategy, reinforcing organisational priorities and helping employees understand the strategic rationale behind digital transformation efforts. Build the change management capability of the TDS team and wider business, creating shared language and consistent practices. Define how change management success is measured, ensuring all metrics and outcomes are aligned to the organisation's existing benefits realisation framework, and incorporating employee engagement, sentiment, and change readiness indicators in collaboration with Communications and People teams. Change Advisory Board (CAB) Co Chair the CAB, owning the agenda, process, and rigour of change request reviews across the TDS portfolio. Ensure that change requests are assessed consistently, with appropriate stakeholder representation and clear decision making on approval, deferral, or rejection. Coach both change agents and product managers on the CAB process, building understanding and confidence in how to prepare, present, and respond to change requests effectively. Continuously improve the CAB process to keep pace with the volume and complexity of digital change across the organisation. Digital Initiative Delivery Partner with Product Managers and the PMO to embed change management activities into the agile delivery lifecycle from inception through to post launch adoption. Develop and execute change plans for concurrent digital rollouts, managing competing priorities and timelines across the TDS portfolio. Track adoption and benefits realisation against agreed metrics, providing clear and regular reporting to senior stakeholders in line with the organisation's benefits realisation framework. Lead post implementation reviews to capture lessons learned and continuously improve the change approach. Change Agent Network Identify, engage, and develop a network of change agents across the business to act as champions for digital initiatives within their teams. Coach change agents on change management principles and practice, equipping them with the tools, messaging, and confidence they need to drive adoption locally. Maintain strong, trust based relationships with change agents, acting as their primary point of contact and escalation route throughout each rollout. Stakeholder Engagement & Internal Communications Map and manage stakeholder groups across each initiative, developing targeted engagement strategies based on impact and influence. Work in partnership with the Communications & Branding team to develop and coordinate internal communications, ensuring messaging aligns with the Group's strategic narrative, is fully on brand, clear, timely, and tailored to the audience, in line with established communications governance and approval processes. All internal communications will be developed in partnership with the Communications & Branding team, who retain ownership of tone of voice, messaging standards, brand alignment, and channel governance. Facilitate workshops, roadshows, and briefing sessions to build awareness and desire for change across affected teams. Provide coaching and support to senior leaders to help them fulfil their role as visible and effective change sponsors, establishing clear expectations and accountability for active leadership throughout each initiative lifecycle. Training & Enablement Identify training needs arising from digital rollouts and coordinate the development and delivery of appropriate learning interventions. Ensure end users are fully equipped to adopt new tools, processes, and ways of working before go live. Develop self service enablement resources to support ongoing adoption beyond the initial rollout period. Risk & Resistance Management Proactively identify resistance to change and develop targeted mitigation strategies to address it. Escalate material change risks to the Head of Product & PMO and relevant project sponsors, with recommended actions. Monitor adoption and usage data post launch, identifying areas where additional support or intervention is needed. SKILLS & COMPETENCIES Deep expertise in at least one industry recognised change management methodology (e.g. Prosci/ADKAR, Kotter, or similar), with the ability to adapt and evolve the approach to suit the organisation. Proven ability to build change management frameworks and practices from scratch in an organisation with limited existing capability. Strong understanding of how technology and digital change affects people, processes, and culture and what it takes to make adoption stick. Experience chairing or leading a Change Advisory Board process in a technology or digital environment highly desirable. Fluency in agile delivery practices and the ability to integrate change management activities seamlessly into agile ways of working. Excellent stakeholder management skills, with the ability to influence and build trust at all levels of the organisation without direct authority. Confident communicator, able to translate complex technical change into clear, compelling narratives for non technical audiences. Experience working alongside communications and branding functions to develop and deliver internal change communications. Skilled at managing multiple concurrent change initiatives, with strong planning and prioritisation skills. Resilient and adaptable, comfortable operating in ambiguity and hitting the ground running in a fast paced environment. Delivery focus with strong critical thinking and problem solving skills. Passion for sustainability and the mission to lead the transition to clean energy. Commitment to NextEnergy Group's values: be a leader, build trust, be responsible, be innovative, and 'Bring your Alpha'. EXPERIENCE & QUALIFICATIONS 5-8 years of experience in a dedicated change management role, with a focus on digital or technology led change. Demonstrated experience designing and implementing a structured change management methodology within an organisation. Proven track record of managing change across multiple concurrent initiatives in a fast paced, agile environment. Experience chairing or playing a leading role in a Change Advisory Board process. Experience building and coordinating change agent or champion networks within a business. Strong background in stakeholder engagement and internal communications in the context of technology rollouts. Experience developing and delivering training and enablement programmes for new digital tools and processes. Experience working in the energy or financial services sector is essential. Experience working in or alongside a technology or digital delivery team is necessary. Formal change management certification (e.g. Prosci, APMG Change Management Practitioner, or equivalent) highly desirable. Fluency in Italian highly desirable given the Group's significant operations in Italy. The right to work in the UK. WHAT WE OFFER A busy role in a supportive team, with plenty of opportunities to learn. International scope - we operate in over 8 countries. Hybrid working - we will need you in the central London (Mayfair) office at least twice a week . click apply for full job details

Manager, Customer Transformation, Service Designer , IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through digital innovation, developing and implementing customer strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Design Holistic Services by utilising human centred design to identify pain points, co design innovative service solutions, and visualise enhanced experiences through user journey maps and prototypes. Translate Requirements to Solutions by collecting and prioritising user needs and research based insights, track and implement user benefits to ensure an optimal end user experience. Foster open dialogue, active listening, a culture of innovation, and co design solutions with a cross functional team to drive measurable business growth. Clearly articulate complex ideas through storytelling, foster collaboration, and facilitate client workshops to create the most amazing services, products, and experiences. Develop strategies to identify opportunities for business growth and build strong relationships with both clients and internal teams. Advocate for user centric approaches in engagements with stakeholders, ensuring the simplification of interactions and the enhancement of user experiences. Lead cross functional teams, including designers and business analysts, while providing coaching and mentorship to colleagues to foster their professional development and enhance team performance. Project Management:Develop and maintain strategic roadmaps, manage budgets effectively, identify potential risks, and implement robust mitigation strategies. Skills and attributes for success Research and Analytics:Conduct research to interpret user needs, frame problems, and communicate insights succinctly. Design Strategy:Create meaningful concepts and design interactions based on unmet human needs. Innovation & Creativity:Design and test product concepts and services, iterating with stakeholders. Product and Service Development:Expertise in the entire development process, from problem solving through concept development, to interface design. Analytical, problem solving, and creative thinkingabilities, with a focus on delivering outcomes and a passion for innovation. Strong understandingof user centred design principles, design thinking and Agile methodologies. Strong Communication Skills:Proven ability to engage and influence stakeholders at all levels, with excellent interpersonal and presentation skills. Ideally, You'll also have Experience with Lean, Six Sigma, and agile methodologies. Familiarity with Martech, CPQ, and emerging technologies. Experience as a Product Owner or Scrum Master is a plus. What we look for Proven experience in Service Design or a related field. Degree in Design, Business, Computer Science, UX Design, Service Design, or a related field. Client Delivery: Demonstrated experience of working with or delivering for external clients. Strong skills in conducting research and analysis to inform design decisions, and proficiency in prototyping and design tools (e.g. Figma, Miro). Communication & Interpersonal skills: Exceptional verbal and written communication abilities, coupled with strong interpersonal skills. Team adaptability: Capability to work collaboratively within a team and adapt to evolving priorities. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world

Senior Manager, Customer Transformation, Service Designer, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Team and the Opportunity At EY Studio+, the work we do cuts across every sector and reaches deep into the interactions, choices and experiences people encounter every day. We want to help people make better, more effective choices and solve their most pressing problems. We work with organisations to create transformative services, products and experiences that will make the world an easier, more meaningful, and sustainable place to live and work. Our aim is to help clients transform their customer-facing commercial functions and business outcomes through developing and implementing customer strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. What we are looking for We are seeking a dynamic and experienced Service Designer to join our Business Consulting - Customer Transformation Team. The ideal candidate for this role is a skilled professional who can effectively translate client insights into strategies, as well as human-centred digital products and services. You will be responsible for leading and growing a team of service designers while developing comprehensive customer strategies, conceptualising innovative product and service solutions, and managing the end-to-end design and implementation of services and products. This role emphasises designing customer interactions across the service journey, ensuring a seamless experience across multiple digital touchpoints, and optimising both front and back office operations. The ideal candidate is passionate about using human-centred design methods to solve complex client challenges, design improved service experiences, validate concepts through prototyping and effectively communicate the rationale behind those solutions to stakeholders to drive optimal business outcomes. Your key responsibilities Design Holistic Services through Cross-Collaboration Design Holistic Services: Utilise human-centred design to identify pain points, co design innovative service solutions, and visualise enhanced experiences through user journey maps and prototypes. Translate Requirements to Solutions: Collect and prioritise user needs and research based insights, track and implement user benefits to ensure an optimal end user experience. Creative Communication & Co-Design Culture of Innovation: Foster open dialogue, active listening, a culture of innovation, and co design solutions with a cross functional team to drive measurable business growth. Creative Communication & Co-Design: Clearly articulate complex ideas through storytelling, foster collaboration, and facilitate client workshops to create the most amazing services, products, and experiences. Growth Mindset & Stakeholder Engagement Growth Mindset & Stakeholder Engagement: Develop strategies to identify opportunities for business growth and build strong relationships with both clients and internal teams. User Experience Improvement: Advocate for user centric approaches in engagements with stakeholders, ensuring the simplification of interactions and the enhancement of user experiences. For Senior Manager-Level Candidates Team Management: Lead cross functional teams, including designers and business analysts, while providing coaching and mentorship to colleagues to foster their professional development and enhance team performance. Project Management: Develop and maintain strategic roadmaps, manage budgets effectively, identify potential risks, and implement robust mitigation strategies. Skills and attributes of success Research and Analytics: Conduct research to interpret user needs, frame problems, and communicate insights succinctly. Design Strategy: Create meaningful concepts and design interactions based on unmet human needs. Innovation & Creativity: Design and test product concepts and services, iterating with stakeholders. Product and Service Development: Expertise in the entire development process, from problem solving through concept development, to interface design. Analytical, problem solving, and creative thinking abilities, with a focus on delivering outcomes and a passion for innovation. Strong understanding of user centred design principles, design thinking, and Agile methodologies. Strong Communication Skills: Proven ability to engage and influence stakeholders at all levels, with excellent interpersonal and presentation skills. To Qualify for the Role, You Must Have Extensive experience in Service Design. Degree in Design, Business, Computer Science, UX Design, Service Design, or a related field. Client Delivery: Demonstrated experience of working with or delivering for external clients. Research & Design tools: Strong skills in conducting research and analysis to inform design decisions, and proficiency in prototyping and design tools (e.g. Figma, Miro). Communication & Interpersonal skills: Exceptional verbal and written communication abilities, coupled with strong interpersonal skills. Team adaptability: Capability to work collaboratively within a team and adapt to evolving priorities. For Manager level candidates: experience in leading multi disciplinary teams, particularly in agile delivery environments. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximise the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

REQUISITOS The Role: We are seeking a highly skilled Senior Azure Cloud DevOps Engineer with deep experience (3-5 years) in automation, Azure native services, and modern DevOps practices. You will build and manage cloud native solutions and automated deployment pipelines using Azure DevOps, GitHub Actions, and YAML to enhance delivery speed, system reliability, and operational efficiency. You will design secure, scalable architectures across the Azure platform, while contributing to a high performance engineering culture within an Agile/Scrum environment. This position requires strong hands on expertise in automation scripting and the ability to proactively improve system monitoring and observability. Key Responsibilities: Build - Mastery - Innovate - Optimize Architect and Implement: Build robust Azure cloud solutions, leveraging services such as Azure App Services, Azure Functions, Azure Kubernetes Service (AKS), API management, SQL Database and various Azure native components. DevOps Mastery: Define, optimize, and maintain Azure DevOps and GitHub Actions CI/CD pipelines, using Infrastructure as Code with Terraform, Bicep, and PowerShell scripting to streamline deployments, configuration updates, maintenance, and provisioning tasks. Innovate: Conduct proof of concepts for emerging Azure technologies and Gen AI applications. Platform integration: Integrate and manage key platform services, including Storage, Networking, Identity, and Monitoring, ensuring seamless end to end operations. Well Architected: Implement secure, scalable designs following best practices for availability, performance optimization, and cloud security. Collaboration: Work within Agile/Scrum teams, partnering with developers, cloud engineers, and stakeholders to deliver high quality, cloud ready solutions. Analytical skills: Diagnose and resolve complex issues in cloud and DevOps environments, applying strong problem solving and analytical skills. Optimize: Ensure solutions are cost effective, high performing, and reliably secure. Take on a prominent role in the architecture and design of web solutions. Work with the wider development team to scope out and develop new web applications for existing services. Develop a flexible and well structured back end architecture. Participate in code reviews, testing, and quality assurance processes to ensure high quality code Help identify, escalat, resolve any technical issues and problems that might occur. Participate in code reviews, testing, and quality assurance to meet project goals and timelines. Provide technical guidance to junior developers and communicate effectively with clients and stakeholders. Set up and manage the computational infrastructure required to build, test and release applications. Develop and maintain tools to assist other developers in delivering their changes to production environments quickly and reliably. Establish and enforce development and coding best practices within the teams. Automate existing manual tasks to reduce delivery time and free up time for core development. Share knowledge and collaborate effectively with the rest of the Compute team based in other locations. Levallois-Perret . France Manager At Devoteam, we help organisations unlock the full potential of the cloud. As a Microsoft Cloud Consultant, you guide customers through their cloud journey and help them build secure, scalable and futureproof platforms. You guide them through the complexities of Microsoft Azure and ensure their platform is engineered for long term success. You'll join a team that thrives on innovation, collaboration and continuous learning-because shaping the future of cloud means staying ahead of it. Your role As a Cloud Consultant, you support customers in designing, managing and improving their cloud environments. You translate business needs into smart technical solutions and ensure the underlying platform is reliable, secure and ready for growth. You will: Support customers with the management, integration and maintenance of their cloud platform, ensuring stability, security and operational excellence. Work on core infrastructure and technology services within the landing zone, helping customers build a strong and compliant cloud foundation. Collaborate closely with DevOps teams, who focus on development practices and platform usage, while you ensure the platform itself is robust and well architected. Collaborate with the Data & AI teams to ensure transformation projects provide the necessary foundations for advanced AI Foundry and Fabric implementations. Conduct feasibility studies for new cloud services or platform improvements, always keeping an eye on innovation and long term value. Think proactively about security, maintainability, flexibility and efficiency in every solution you design. We are seeking our next talents to work on data-related projects (at Strategy, Business, and Operations levels). The ideal candidate will have a deep understanding of data analysis, management, and visualization, coupled with strong problem solving and communication skills. The Data Consultant will collaborate with clients and internal teams to assess data needs, develop strategies for effective data utilization, and implement solutions that drive business insights. Responsibilities: Analyze complex datasets to identify trends, patterns, and insights. Interpret data to provide actionable recommendations for business improvement. Work closely with clients to understand their business goals and data requirements. Collaborate on the development of data strategies aligned with client objectives. Design and implement data management processes to ensure data accuracy, completeness, and security. Develop and maintain data documentation and metadata. Create visually appealing and insightful reports and dashboards. Communicate data findings effectively to both technical and non-technical stakeholders. Identify and resolve data related issues and challenges. Propose innovative solutions to improve data processes and systems. Stay updated on industry trends and advancements in data technologies. Provide guidance on the selection and implementation of data tools and technologies. Levallois-Perret . France & Devops Engineer Vos Missions : Lisboa . Portugal Assurance Analyst Ability to elicit and document technical requirements; Preparation of use cases for validation of the solution under implementation; Manage and validate the requirements; Identify gaps and opportunities for process improvements; Analyze functional and technical specifications to ensure that the construction and definition of test cases is in agreement; Execution of different types of software tests in order to validate that the developed solutions respond to the requirements defined in the technical and functional specifications, ensuring compliance with the defined testing framework; Updating documentation and deliverables related to testing (test plans, test scripts and evidence reports). Machelen . Belgium & Compliance Engineer What are we looking for? As a Security GRC consultant, you are able to engage with our clients in all industry sectors to scope out their cyber requirements and to deliver on their Governance, Risk and Compliance projects based on your expert advice. You are able to help clients understand their risk exposure in their environment and design solutions to remediate their risks. What will your day look like? You will adopt and integrate Compliance & Risk Frameworks for specific projects at our clients. This can include data entry into ServiceNow GRC tool, creating status reports and maintain statistics. You will also support our clients in the development of their security program regarding compliance and data privacy, which includes performing or documenting Framework Assessments; advising on or creating appropriate Policies; and revising, creating, or assisting in the creation of Risk Management, Incident Response, and Business Recovery programs. Who will you work with? You will be part of the Cyber Trust team with more than 50 people in Belgium, exchanging insights and knowledge, "ensuring a secure IT environment protecting the business goals". You will work with our customer's business and technical employees to capture, discuss and verify cyber risks. You work on flexible daily basis, on site at client's office, at Devoteam in Zaventem or at home. You will report to your practice manager, who will be your point of contact for development and career guidance.

Join our team as Senior Racecourse Operations Manager! The Senior Racecourse Operations Manager is an exciting opportunity for a proactive and detail-oriented individual to join the Operations Team. This permanent role is central to delivering seamless, safe and high-quality race days and major events across Chester and Bangor-on-Dee. Acting as the operational lead, you will oversee end-to-end planning and delivery, including site design, crowd management, presentation standards and guest experience. Working closely with internal teams and external partners, you will ensure events are well-coordinated, clearly communicated and delivered to the highest standards. You will support continuous improvement, uphold brand and commercial objectives, and play a key role in the growth of CRC Live by helping deliver high-quality, profitable non-race day events. General responsibilities include: Lead the delivery of a safe, inclusive and high-quality guest experience across all race days, major events and non-race day activity. Oversee end-to-end operational planning and execution, including site readiness, crowd management, admissions, security and presentation standards. Champion Equality, Diversity & Inclusion and accessibility, ensuring facilities, services and communications meet the needs of all guests. Drive continuous improvement through guest feedback, performance insights and proactive issue resolution. Ensure compliance with all safety, security and regulatory requirements, supporting audits, inspections and event safety planning. Maintain consistently high standards of site presentation, cleanliness and waste management across both racecourses, on race days and non race days. Act in senior operational roles (including Duty Manager/Event Bronze) Support the planning and delivery of major events and CRC Live activity Build and maintain strong relationships with internal teams, external partners and governing bodies Lead, manage and develop the Racecourse Operations team Essential Requirements Proven experience leading guest-facing operations within sports, events or visitor attractions Strong experience in event and major event delivery Ability to plan and manage multiple events simultaneously Experience in budget management and analysing guest feedback Excellent communication, presentation and organisational skills Proactive, hardworking and highly organised approach Strong team leadership skills, with the ability to support and mentor others IOSH Managing Safely qualification Desirable Requirements Experience within racing, live events or entertainment industries Experience creating and delivering live entertainment Ability to manage incidents and crisis situations Experience developing new event concepts and entertainment ideas Relevant qualifications such as Safeguarding Level 3, Agile Project Management, and Level 4/5 Spectator Safety Management About Chester Race Company: Chester Race Company Ltd is one of the North West's best-known and most-admired brands. It is an evolving organisation with a broad portfolio but retaining Horseracing at its core. The Company operates three racecourses, Chester, Bangor-on-Dee and Musselburgh, in Scotland. At Chester, we also own and operate a hotel, a vibrant pub and have other property interests in the city. Not to mention our in-house caterers, Horseradish and our staffing brand - Thyme People. With that much diversity in our business, no two days are the same. What we offer: CRC offer a great selection of benefits, from Race Day tickets to enhanced pension contributions. Salary £55,000 - £60,000 per annum Hours of work 37.5 hours per week, Monday to Friday. CRC is an event company; you will be required to work some weekends and evenings. Any work beyond the contracted hours will be eligible for time off in lieu. CRC has a flexible approach to working hours, which should be agreed with your line manager.

Job Title: Design Delivery Manager Can Be Based From: Warrington About Us Galliford Try is one of the UK's most formidable construction businesses with an enviable track record of delivering schemes that strive to provide positive, lasting change for the communities we work in. As a FTSE 250 organisation, we turnover £1.9 billion and employ over 3,500 people across three successful Divisions: Building, Infrastructure and Specialist Services. As one of the UK's leading contractors, you'll have the opportunity to work on some of the country's most exciting projects, offering long-term stability alongside the chance to stretch your capabilities and realise your career goals. You will be joining diverse, high-performing teams with exceptional levels of commitment. Our Infrastructure - Environment Business Following a number of strategic acquisitions, we are now the largest Tier 1 contractor operating in the UK Water and Environment sector, with a long-term portfolio trading at approximately £500 million per year. As part of our 2030 Strategy, we have brought together all aspects of Engineering Design under a single Business Unit, which continues to expand to provide in-house design capability to our Regional Business Units across the UK. Purpose of the Role The Design Delivery Manager (DDM) is a key member of the Engineering Management Team and is directly responsible for the successful delivery of engineering services across the business. The role holds accountability for time, cost, quality and utilisation of UK-wide core engineering resources and has overall responsibility for their outputs, development and growth. This position is pivotal to the achievement of our strategic engineering objectives and includes line management responsibility. Key Accountabilities Be accountable for the successful delivery of the engineering service. Act as a member of both the Engineering Management Team and Senior Operational Team. Line manage Principal Engineers and Design Managers, with people and resource management as a core focus. Develop strong peer-to-peer relationships across the Engineering Management Team. Provide accurate and timely performance data to the Engineering Operations Manager. Own and deliver the internal Engineering Service Level Agreement. Respond to Engineering Service Enquiries raised by delivery teams and ensure Design Cost Estimates are robust and approved. Ensure change control and risk management processes are implemented and effectively managed. Act as a key decision-maker in assessing internal capability and capacity to deliver design works. Ensure Technical Governance requirements are met at project level in line with the Service Level Agreement. Lead the planning and deployment of engineering resources in collaboration with Discipline Managers, identifying future needs and vacancies. Build strong working relationships with the Environment BU HR team. Meet or exceed agreed programme and project targets for design cost, time and quality. Ensure compliance with client, company and industry engineering standards and procedures. Manage and continuously improve productivity of internal and external engineering resources. Ensure compliance with GT BMS and all relevant management systems. Maintain strong relationships with Environment Heads of Engineering to promote best practice, learning and innovation. Implement Galliford Try's Carbon, Digital, DfMA and Innovation strategies. Comply with Galliford Try SHE policies, legal requirements and best practice, creating a knowingly safe environment. Embody and promote Galliford Try's values: Excellence, Passion, Integrity and Collaboration. About You Demonstrable experience managing internal design or engineering functions. Strong leadership capability with experience managing and developing design teams. Ability to operate and influence at all levels of the organisation. Commercially aware with a strong understanding of cost, programme and performance management. Highly analytical with strong critical thinking and problem-solving skills. Comfortable balancing strategic oversight with detailed technical involvement. Skilled in prioritising and decision-making in complex and demanding environments. Strong communication skills, both written and verbal, including presentation at senior levels. Technical / Professional Expertise Engineering background with a good understanding of multi-disciplinary engineering design. Design and/or Project Management experience, ideally within the water or environment sector. Degree in Engineering (MEng, MSc, BEng, BSc) or a relevant construction, project management or STEM-related qualification. Significant experience in planning, progress measurement and change management across all project phases. Experience implementing digital technologies and advanced applications within construction projects. Strong IT skills, including Microsoft Office applications. APM or PMI qualifications are advantageous. What We Can Offer in Return With an impressive order book of over £3.9 billion, we are one of the industry's leading principal contractors, offering you the opportunity to work on some of the UK's most exciting projects while enjoying stability and long-term career prospects. We are committed to maintaining the physical and mental wellbeing of our people through our Be Well programme, providing advice, support and discounts on a range of products and services. We invest in high-quality training at all levels, supported by our Career Paths initiative, helping individuals fulfil their potential and progress their careers. Our Agile Working programme supports flexibility in when, where and how you work, where appropriate. Our Benefits We put our people first and our benefits package reflects that, offering a comprehensive range of options alongside a competitive salary, including: Generous holiday entitlement, increasing with length of service, plus the option to purchase additional leave A wide range of corporate discounts Cycle to Work schemes Comprehensive pension plan Save As You Earn share purchase scheme Private medical scheme options for salaried employees Employee Assistance Programme with free 24/7 support Paid annual membership to one recognised professional association relevant to your role About Us Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote best practice and caring for the environment in which we work. We do this by living our values: Excellence, Passion, Integrity and Collaboration. For more information about this role or other opportunities within Galliford Try, please contact Additional Information Galliford Try welcomes applications from candidates who wish to work full-time, reduced hours or flexibly. This will be discussed as part of the recruitment process. We encourage candidates to let us know of any adjustments we can reasonably make to ensure a positive application experience. Don't meet every requirement? We are committed to building a diverse, inclusive and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every requirement, we encourage you to apply. As a Disability Confident employer, we are committed to offering an interview to candidates with a long-term health condition or disability who meet the essential criteria. A full job description is available upon request.