Overview The Head of Airport Operations is a key senior operational management position within Swissport Western Europe reporting to the Regional Operations Director, deputising for the Station General Manager and will be responsible for Swissport Operations at station level. In this role you will be responsible for the day to day operational excellence of the station, and will be benchmarked against the Swissport Senior Leadership Competencies of Driving Transformation, Applying Commercial Acumen, Owning Business Opportunities, Coaching and Developing Others, Establishing Direction and Executing and getting Sustainable Results. You will hold full financial and operational responsibility for your station and ensure safe, profitable, high quality performance in accordance with customer expectations, corporate objectives, strategy and plans. You will be responsible for providing leadership and guidance to staff across a diverse (multi-site if applicable) workforce. Responsibilities The following responsibilities are associated with this job role: Safety Leader To implement, oversee and monitor all safety and security measures and KPI'S related to people, equipment, facilities and aircraft involved in the operation, driving a positive safety culture. To ensure that all people management practices, procedures and processes are implemented consistently across the station, To drive the achievement of the highest health, safety and security standards across all aspects of service delivery P&L Management Own and deliver against P&L targets with full financial responsibility for the station, delivering financial targets as agreed and analyse financial and operational performance and forecast data to identify trends and to determine progress toward targets. Proactively identify and capture improvement potential where possible, and carefully manage all overtime being allocated on a daily basis. Leadership and Stakeholder Management To lead, guide, evaluate, and develop a team with operational responsibilities to ensure that the organisation achieves its business objectives and complies with all relevant legislation and regulations. To develop and maintain effective business relationships with all key stakeholders (customer airlines' management, airport management, customs, various control authorities, immigration etc) to meet business targets Deliver and support people engagement. Ensure recognition and performance management is intrinsic at all levels. Quality Focus, Service Delivery and Operational Efficiency To monitor and track quality standards of the ground handling operation and ensure continuous improvements in workflows and services to maintain competences. To manage /co-ordinate operations all leadership teams to ensure required resources are available in order to deliver consistently high standards To ensure all corporate processes and KPI's are implemented across the business unit in order to deliver quality services consistently. To drive the achievement and continuous improvement of our customer and company safety and quality standards, ensuring that all working practices are fully compliant with these standards and that appropriate corrective actions are taken to ensure the requirements are consistently met or exceeded. Relationship Builder Successfully build relationships and trust within the business, with particular emphasis on the Station Manager peer group and Business unit Heads, plus relevant central support functions (eg, Finance, HR and QHSE) Manage external relationships, particularly with existing and prospective key customer stakeholders to drive high levels of operational performance. Drive a customer centric culture through your teams, creating an environment that focuses on understanding our customers' needs and their changing business priorities to continually seek to create value and become a true partner of choice. Qualifications ESSENTIAL SKILLS You will have the ability to accept and embrace change as a constant and unpredictable feature of your working environment. Can communicate clearly with customers and your people to help them understand SwissportUnited Kingdon & Irelanddirection. Be able to build positive and trusting relationships. Be open to different opinions and seek acollaborativeapproach. Embrace an ideas culture to enable teams to create an agile edge. Promote flexibility, adaptability and agility in order to enable contingency time. Demonstrate a sense of urgency and the desire to improve the delivery of services and a commitment to continuous improvement. Personal and professional integrity of the highest order Excellent organisational abilities, attention to detail, able to prioritise workloads and work effectively to deadlines in a fast-paced complex environment. Qualifications and Competencies Excellent working knowledge of business management principles and practices, financial concepts, and key drivers of profitability and operational performance delivery. Fluent spoken and written English. Swissport and its employees have a strict duty under the Equality Act 2010, not to be discriminatory in their treatment of colleagues and customers, on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Jan 15, 2026
Full time
Overview The Head of Airport Operations is a key senior operational management position within Swissport Western Europe reporting to the Regional Operations Director, deputising for the Station General Manager and will be responsible for Swissport Operations at station level. In this role you will be responsible for the day to day operational excellence of the station, and will be benchmarked against the Swissport Senior Leadership Competencies of Driving Transformation, Applying Commercial Acumen, Owning Business Opportunities, Coaching and Developing Others, Establishing Direction and Executing and getting Sustainable Results. You will hold full financial and operational responsibility for your station and ensure safe, profitable, high quality performance in accordance with customer expectations, corporate objectives, strategy and plans. You will be responsible for providing leadership and guidance to staff across a diverse (multi-site if applicable) workforce. Responsibilities The following responsibilities are associated with this job role: Safety Leader To implement, oversee and monitor all safety and security measures and KPI'S related to people, equipment, facilities and aircraft involved in the operation, driving a positive safety culture. To ensure that all people management practices, procedures and processes are implemented consistently across the station, To drive the achievement of the highest health, safety and security standards across all aspects of service delivery P&L Management Own and deliver against P&L targets with full financial responsibility for the station, delivering financial targets as agreed and analyse financial and operational performance and forecast data to identify trends and to determine progress toward targets. Proactively identify and capture improvement potential where possible, and carefully manage all overtime being allocated on a daily basis. Leadership and Stakeholder Management To lead, guide, evaluate, and develop a team with operational responsibilities to ensure that the organisation achieves its business objectives and complies with all relevant legislation and regulations. To develop and maintain effective business relationships with all key stakeholders (customer airlines' management, airport management, customs, various control authorities, immigration etc) to meet business targets Deliver and support people engagement. Ensure recognition and performance management is intrinsic at all levels. Quality Focus, Service Delivery and Operational Efficiency To monitor and track quality standards of the ground handling operation and ensure continuous improvements in workflows and services to maintain competences. To manage /co-ordinate operations all leadership teams to ensure required resources are available in order to deliver consistently high standards To ensure all corporate processes and KPI's are implemented across the business unit in order to deliver quality services consistently. To drive the achievement and continuous improvement of our customer and company safety and quality standards, ensuring that all working practices are fully compliant with these standards and that appropriate corrective actions are taken to ensure the requirements are consistently met or exceeded. Relationship Builder Successfully build relationships and trust within the business, with particular emphasis on the Station Manager peer group and Business unit Heads, plus relevant central support functions (eg, Finance, HR and QHSE) Manage external relationships, particularly with existing and prospective key customer stakeholders to drive high levels of operational performance. Drive a customer centric culture through your teams, creating an environment that focuses on understanding our customers' needs and their changing business priorities to continually seek to create value and become a true partner of choice. Qualifications ESSENTIAL SKILLS You will have the ability to accept and embrace change as a constant and unpredictable feature of your working environment. Can communicate clearly with customers and your people to help them understand SwissportUnited Kingdon & Irelanddirection. Be able to build positive and trusting relationships. Be open to different opinions and seek acollaborativeapproach. Embrace an ideas culture to enable teams to create an agile edge. Promote flexibility, adaptability and agility in order to enable contingency time. Demonstrate a sense of urgency and the desire to improve the delivery of services and a commitment to continuous improvement. Personal and professional integrity of the highest order Excellent organisational abilities, attention to detail, able to prioritise workloads and work effectively to deadlines in a fast-paced complex environment. Qualifications and Competencies Excellent working knowledge of business management principles and practices, financial concepts, and key drivers of profitability and operational performance delivery. Fluent spoken and written English. Swissport and its employees have a strict duty under the Equality Act 2010, not to be discriminatory in their treatment of colleagues and customers, on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
RPS has an exciting opportunity for a UAS / Drone Pilot to join our Geospatial team. In this dynamic, field-based role, you'll work both independently and as part of a collaborative team on projects ranging from routine to highly complex. You'll utilise state-of-the-art UAS technology to deliver precise aerial data for inspections, photogrammetry, LiDAR surveys, and a variety of advanced geospatial services. About The Team: The RPS Asset, Surveying and Inspection (AS&I) team delivers industry-leading geospatial and surveying services across a wide range of sectors throughout the UK and Ireland. Our expertise supports clients in water, utilities, energy, transport, construction, environmental management, and beyond. Our team analyses complex data and provides pragmatic solutions tailored to each sector's unique challenges, whether that's supporting infrastructure development, enhancing asset management, or enabling safer, more efficient operations. We utilise state-of-the-art equipment to deliver precise field data for Topographical Surveys, Underground Utility Mapping, Drone Surveys, and a variety of advanced geospatial services. As a leading surveying business, we prioritise quality and innovation, ensuring every team member understands the significance of their contribution to our exceptional customer experience no matter the industry or project. About You: As a key member of the Asset, Surveying, and Inspection (AS&I) business, your role as UAS / Drone pilot is critical to our strategic priorities, to deliver great work for our clients by providing excellent customer service and executing complex operational tasks. Whether you are just starting out or taking the next step in your career, this position provides an opportunity for you to progress with Tetra Tech RPS. You'll enjoy a varied and dynamic role, working primarily outdoors and engaging with a range of projects across the UK. Flexibility is important in the geospatial industry, and while your core hours will be based on a 40-hour working week (with paid travel), there may be occasions where project needs require working outside standard hours. In return, you'll benefit from a supportive team, opportunities for overtime, and the chance to work with the latest technology in a fast-evolving sector. Your Responsibilities: Plan and execute UAS (drone) flights for aerial inspections, photogrammetry, and LiDAR surveys in accordance with CAA regulations and company procedures. Process and analyse aerial data to produce high-quality deliverables for clients. Lead and support geospatial survey projects, ensuring timely delivery within scope and to client specifications. Collaborate with Senior Surveyors, Survey Managers, and multidisciplinary teams across various sectors. Follow technical guidelines and best practices to produce quality-controlled survey deliverables. Adhere to safe working practices in diverse environments, including construction sites, infrastructure projects, and outdoor locations. Execute both supervised and unsupervised fieldwork, following risk assessments and method statements. Engage professionally with the public, team members, and clients to represent the company positively. Identify and elevate operational, safety, and commercial risks as appropriate. Comply with all company procedures, including safe driving and equipment handling. Ensure all work meets company and industry quality standards. Skills, Knowledge, and Experience: Proven experience in operating UAS (drones) for commercial purposes, including aerial inspections, photogrammetry, or LiDAR surveys. Proficiency with UAV flight planning and data processing software (e.g., Pix4D, DJI, or similar). Experience in topographical or utility surveying is highly desirable. Strong written and verbal communication skills in English, with ability to use Microsoft office software such as Word, Excel. Proactive, solutions-focused approach and a willingness to learn new technologies and methods. Good time management and flexibility to adapt to project needs. Willingness to undergo regular drug and alcohol testing as part of our commitment to safety. Qualifications: Relevant drone pilot certification (GVC, PfCO, or equivalent). Willingness to undertake relevant industry training and certifications as required. Health and Safety: This role may involve: Working outdoors in all weather conditions. Working in confined spaces and on highways, or waterways, following all safety protocols. Undergoing mandatory drug and alcohol testing, as well as a DBS check, in line with our commitment to a safe and compliant workplace. What's in it for you? We offer a competitive salary, which would be dependent on relevant experience plus a company vehicle and competitive benefits. A personal development plan and a transparent career pathway puts you in the driving seat of your career and you'll be supported as far as you want to go. A career here is far from ordinary. Here you're not a number; you are part of the solution. Why RPS? We're a connected community, working together to achieve exceptional outcomes. We understand the need to work flexibly, empowering our people to create a work-life balance that's right for them. We also understand the importance of collaboration and social connection in the office environment. With agile offices and hybrid working offered as standard, we trust our people to find the right balance to meet client needs - this is a workplace that works for you. About RPS, a Tetra Tech Company: RPS, part of Tetra Tech since January 2023, is a global firm that defines, designs, and manages projects in urbanisation, natural resources, and sustainability. As part of Tetra Tech's 28,000-strong team across 550 offices in over 120 countries, we deliver solutions that create lasting value in an increasingly urbanised and resource-scarce world. By leveraging our global expertise, we enable our clients to develop winning solutions for their clients and communities. As a Tetra Tech company, RPS is proud to provide market-leading development and project opportunities for our people, supporting their growth while addressing the challenges that matter. Our people drive our success, and this is where you come to build a career. Kickstart your adventure with endless possibilities within Asset, Survey & Inspection!
Jan 15, 2026
Full time
RPS has an exciting opportunity for a UAS / Drone Pilot to join our Geospatial team. In this dynamic, field-based role, you'll work both independently and as part of a collaborative team on projects ranging from routine to highly complex. You'll utilise state-of-the-art UAS technology to deliver precise aerial data for inspections, photogrammetry, LiDAR surveys, and a variety of advanced geospatial services. About The Team: The RPS Asset, Surveying and Inspection (AS&I) team delivers industry-leading geospatial and surveying services across a wide range of sectors throughout the UK and Ireland. Our expertise supports clients in water, utilities, energy, transport, construction, environmental management, and beyond. Our team analyses complex data and provides pragmatic solutions tailored to each sector's unique challenges, whether that's supporting infrastructure development, enhancing asset management, or enabling safer, more efficient operations. We utilise state-of-the-art equipment to deliver precise field data for Topographical Surveys, Underground Utility Mapping, Drone Surveys, and a variety of advanced geospatial services. As a leading surveying business, we prioritise quality and innovation, ensuring every team member understands the significance of their contribution to our exceptional customer experience no matter the industry or project. About You: As a key member of the Asset, Surveying, and Inspection (AS&I) business, your role as UAS / Drone pilot is critical to our strategic priorities, to deliver great work for our clients by providing excellent customer service and executing complex operational tasks. Whether you are just starting out or taking the next step in your career, this position provides an opportunity for you to progress with Tetra Tech RPS. You'll enjoy a varied and dynamic role, working primarily outdoors and engaging with a range of projects across the UK. Flexibility is important in the geospatial industry, and while your core hours will be based on a 40-hour working week (with paid travel), there may be occasions where project needs require working outside standard hours. In return, you'll benefit from a supportive team, opportunities for overtime, and the chance to work with the latest technology in a fast-evolving sector. Your Responsibilities: Plan and execute UAS (drone) flights for aerial inspections, photogrammetry, and LiDAR surveys in accordance with CAA regulations and company procedures. Process and analyse aerial data to produce high-quality deliverables for clients. Lead and support geospatial survey projects, ensuring timely delivery within scope and to client specifications. Collaborate with Senior Surveyors, Survey Managers, and multidisciplinary teams across various sectors. Follow technical guidelines and best practices to produce quality-controlled survey deliverables. Adhere to safe working practices in diverse environments, including construction sites, infrastructure projects, and outdoor locations. Execute both supervised and unsupervised fieldwork, following risk assessments and method statements. Engage professionally with the public, team members, and clients to represent the company positively. Identify and elevate operational, safety, and commercial risks as appropriate. Comply with all company procedures, including safe driving and equipment handling. Ensure all work meets company and industry quality standards. Skills, Knowledge, and Experience: Proven experience in operating UAS (drones) for commercial purposes, including aerial inspections, photogrammetry, or LiDAR surveys. Proficiency with UAV flight planning and data processing software (e.g., Pix4D, DJI, or similar). Experience in topographical or utility surveying is highly desirable. Strong written and verbal communication skills in English, with ability to use Microsoft office software such as Word, Excel. Proactive, solutions-focused approach and a willingness to learn new technologies and methods. Good time management and flexibility to adapt to project needs. Willingness to undergo regular drug and alcohol testing as part of our commitment to safety. Qualifications: Relevant drone pilot certification (GVC, PfCO, or equivalent). Willingness to undertake relevant industry training and certifications as required. Health and Safety: This role may involve: Working outdoors in all weather conditions. Working in confined spaces and on highways, or waterways, following all safety protocols. Undergoing mandatory drug and alcohol testing, as well as a DBS check, in line with our commitment to a safe and compliant workplace. What's in it for you? We offer a competitive salary, which would be dependent on relevant experience plus a company vehicle and competitive benefits. A personal development plan and a transparent career pathway puts you in the driving seat of your career and you'll be supported as far as you want to go. A career here is far from ordinary. Here you're not a number; you are part of the solution. Why RPS? We're a connected community, working together to achieve exceptional outcomes. We understand the need to work flexibly, empowering our people to create a work-life balance that's right for them. We also understand the importance of collaboration and social connection in the office environment. With agile offices and hybrid working offered as standard, we trust our people to find the right balance to meet client needs - this is a workplace that works for you. About RPS, a Tetra Tech Company: RPS, part of Tetra Tech since January 2023, is a global firm that defines, designs, and manages projects in urbanisation, natural resources, and sustainability. As part of Tetra Tech's 28,000-strong team across 550 offices in over 120 countries, we deliver solutions that create lasting value in an increasingly urbanised and resource-scarce world. By leveraging our global expertise, we enable our clients to develop winning solutions for their clients and communities. As a Tetra Tech company, RPS is proud to provide market-leading development and project opportunities for our people, supporting their growth while addressing the challenges that matter. Our people drive our success, and this is where you come to build a career. Kickstart your adventure with endless possibilities within Asset, Survey & Inspection!
Infrastructure Project Manager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be full time position, working out of our site near Cheltenham. Your future duties and responsibilities In this role, you will lead the full lifecycle of infrastructure projects, ensuring delivery aligns with technical requirements, budget expectations, and business objectives. You will apply your technical expertise to communicate effectively with engineers and operations teams, while also providing visibility to senior stakeholders through clear reporting and governance. You will take responsibility for project planning, resource management, and financial tracking, ensuring risks are managed and deliverables achieved on time and within budget. Working in a collaborative environment, you will guide cross-functional teams, apply Agile principles, and ensure solutions meet the highest standards of quality and compliance. Key responsibilities: • Lead & deliver end-to-end infrastructure projects from planning to handover. • Align & integrate technical solutions with business outcomes. • Build & maintain schedules, resource plans, and risk registers using industry tools. • Develop & manage project budgets, tracking spend, forecasting, and reporting. • Communicate & report progress to stakeholders through presentations and dashboards. • Apply Agile practices to drive iterative delivery and rapid issue resolution. • Collaborate & coordinate across technical teams including cloud, security, and network engineers. • Maintain & govern project documentation including scope, risks, and change control. Required qualifications to be successful in this role To succeed, you should bring a strong track record in managing technical infrastructure projects, combining deep technical awareness with proven project delivery skills. You should be confident managing budgets, risks, and stakeholders while guiding diverse teams toward successful outcomes. Essential qualifications: • Proven experience delivering complex infrastructure projects end-to-end. • Strong technical understanding of infrastructure environments. • Proficiency with Microsoft Project, Jira, Confluence, and Excel. • Demonstrated ability to manage budgets, financials, and vendor costs. • Excellent stakeholder engagement and presentation skills. • Experience applying Agile methodologies within project delivery. • Eligibility for the highest-level UK Security Clearance. (To be eligible you require single UK citizenship). Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jan 14, 2026
Full time
Infrastructure Project Manager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be full time position, working out of our site near Cheltenham. Your future duties and responsibilities In this role, you will lead the full lifecycle of infrastructure projects, ensuring delivery aligns with technical requirements, budget expectations, and business objectives. You will apply your technical expertise to communicate effectively with engineers and operations teams, while also providing visibility to senior stakeholders through clear reporting and governance. You will take responsibility for project planning, resource management, and financial tracking, ensuring risks are managed and deliverables achieved on time and within budget. Working in a collaborative environment, you will guide cross-functional teams, apply Agile principles, and ensure solutions meet the highest standards of quality and compliance. Key responsibilities: • Lead & deliver end-to-end infrastructure projects from planning to handover. • Align & integrate technical solutions with business outcomes. • Build & maintain schedules, resource plans, and risk registers using industry tools. • Develop & manage project budgets, tracking spend, forecasting, and reporting. • Communicate & report progress to stakeholders through presentations and dashboards. • Apply Agile practices to drive iterative delivery and rapid issue resolution. • Collaborate & coordinate across technical teams including cloud, security, and network engineers. • Maintain & govern project documentation including scope, risks, and change control. Required qualifications to be successful in this role To succeed, you should bring a strong track record in managing technical infrastructure projects, combining deep technical awareness with proven project delivery skills. You should be confident managing budgets, risks, and stakeholders while guiding diverse teams toward successful outcomes. Essential qualifications: • Proven experience delivering complex infrastructure projects end-to-end. • Strong technical understanding of infrastructure environments. • Proficiency with Microsoft Project, Jira, Confluence, and Excel. • Demonstrated ability to manage budgets, financials, and vendor costs. • Excellent stakeholder engagement and presentation skills. • Experience applying Agile methodologies within project delivery. • Eligibility for the highest-level UK Security Clearance. (To be eligible you require single UK citizenship). Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Business Development Manager (Maritime) Position Description The Space, Defence and Intelligence (SDI) business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. As a Business Development Manager at CGI, you will play a pivotal role in identifying, qualifying, developing, and securing new business opportunities for CGI OpenSea360 and other maritime related areas. Working closely with the leadership team in maritime and wider SDI, you will execute strategies that drive growth across both public and private sector clients. This role will primarily be based at our Chippenham office, however there will be regular travel to client site across the UK and abroad. Due to the secure nature of the programme, you will need to hold UK Security Clearance. Your future duties and responsibilities . Support and execute the strategy for OpenSea360 and other maritime areas to identify, qualify, and secure sales opportunities. . Drive engagement through direct client interaction, presentations, proposals, sea trials, and thought leadership content (white papers). . Develop and implement marketing and sales programmes aligned with CGI's brand positioning to increase band awareness. . Lead product introduction and market penetration initiatives to strengthen CGI's presence across targeted market segments, working with established and new geographies and new markets entirely. . Build and maintain strong, trusted relationships with key stakeholders, including Government, Defence, and Maritime industry leaders and boat builders. . Serve as a trusted advisor by understanding client challenges and aligning CGI solutions to deliver measurable value and influence key stakeholders. . Lead the preparation and delivery of tailored proposals and client presentations. Collaborate across CGI teams to ensure all technical and business requirements are addressed effectively. . Represent CGI at relevant industry events, trade shows, and forums to promote CGI's capabilities, thought leadership, and market visibility globally. Required qualifications to be successful in this role Essential: . Minimum 5 years of experience in the Navy, maritime operations, or defence industry, including exposure to navigation, tactical operations, or advanced electronic systems. . Proven ability to develop and execute business development strategies within B2B or B2G environments. . Strong negotiation, communication, and stakeholder management skills, with confidence presenting to senior audiences for multi-million pounds deals. . Understanding of sales and marketing in defence, government, or maritime environments. . Highly self-motivated, capable of working independently and collaboratively within a dynamic, team-oriented organization. . Broad network across boat users, procurement, boat builders, COTS manufacturers, and the maritime ecosystem . Driving licence & willingness to travel in UK and beyond Desirable: . Familiar with SV-ECS, Mini-ECDIS, ECDIS and WECDIS . Comfortable operating an 8m RIB CGI owned craft independently and managing associated administration . Powerboat Level 2 license or equivalent real-world powerboat experience . A high level understanding of boat electronic systems Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jan 14, 2026
Full time
Business Development Manager (Maritime) Position Description The Space, Defence and Intelligence (SDI) business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. As a Business Development Manager at CGI, you will play a pivotal role in identifying, qualifying, developing, and securing new business opportunities for CGI OpenSea360 and other maritime related areas. Working closely with the leadership team in maritime and wider SDI, you will execute strategies that drive growth across both public and private sector clients. This role will primarily be based at our Chippenham office, however there will be regular travel to client site across the UK and abroad. Due to the secure nature of the programme, you will need to hold UK Security Clearance. Your future duties and responsibilities . Support and execute the strategy for OpenSea360 and other maritime areas to identify, qualify, and secure sales opportunities. . Drive engagement through direct client interaction, presentations, proposals, sea trials, and thought leadership content (white papers). . Develop and implement marketing and sales programmes aligned with CGI's brand positioning to increase band awareness. . Lead product introduction and market penetration initiatives to strengthen CGI's presence across targeted market segments, working with established and new geographies and new markets entirely. . Build and maintain strong, trusted relationships with key stakeholders, including Government, Defence, and Maritime industry leaders and boat builders. . Serve as a trusted advisor by understanding client challenges and aligning CGI solutions to deliver measurable value and influence key stakeholders. . Lead the preparation and delivery of tailored proposals and client presentations. Collaborate across CGI teams to ensure all technical and business requirements are addressed effectively. . Represent CGI at relevant industry events, trade shows, and forums to promote CGI's capabilities, thought leadership, and market visibility globally. Required qualifications to be successful in this role Essential: . Minimum 5 years of experience in the Navy, maritime operations, or defence industry, including exposure to navigation, tactical operations, or advanced electronic systems. . Proven ability to develop and execute business development strategies within B2B or B2G environments. . Strong negotiation, communication, and stakeholder management skills, with confidence presenting to senior audiences for multi-million pounds deals. . Understanding of sales and marketing in defence, government, or maritime environments. . Highly self-motivated, capable of working independently and collaboratively within a dynamic, team-oriented organization. . Broad network across boat users, procurement, boat builders, COTS manufacturers, and the maritime ecosystem . Driving licence & willingness to travel in UK and beyond Desirable: . Familiar with SV-ECS, Mini-ECDIS, ECDIS and WECDIS . Comfortable operating an 8m RIB CGI owned craft independently and managing associated administration . Powerboat Level 2 license or equivalent real-world powerboat experience . A high level understanding of boat electronic systems Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Location : London, Manchester Connect to your Industry Cyber security is critical to every organisation. We are shaping strategies and transforming the management of cyber risk and we need you to join us. You'll build strong relationships as one of the areas of our cyber practice with over 450 extremely talented individuals in the UK alone, as part of a Technology and Transformation practice of 7500 people. Cyber security is a business problem, not just a technical problem, and we need people with a diverse array of backgrounds and skills sets to help our clients solve it. Join us and you will help our clients solve the latest cyber security challenges, in a business with very significant growth ambitions enjoying the kind of professional development that will set your potential free. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way , serve with integrity , take care of each other , foster inclusion , and collaborate for measurable impact . These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are a team with a passion and curiosity, for cyber security and technology, comfortable with operating in fast-paced environments defining and leading the development of cyber strategy, cyber programmes and managing cyber risk. We are looking for likeminded individuals who thrive on the challenge of solving the toughest cyber security challenges faced by organisations today. Typically this will be people with a blend of technical and soft skills that allows them to both analyse the challenges in cyber security but also to communicate to a range of stakeholders from end users and technical specialists through to senior IT professionals an members of the board. As a Senior Consultant/Manager - Security Operations Architect at Deloitte you will be responsible for the overall design and continuous improvements of our Next-Gen Detection and Response capability for clients. You will provide the bridge between our strategy and providing the blueprints to which our engineers build. You will also support at a business level, helping clients evolve and define their Operating Model, refining processes to shape the overall technical design and tooling selection. Given the freedom to research and experiment with different approaches and tooling to ensure we remain on the cutting edge of detection and response you will influence our macro approach and set the direction for how we meet our clients demands. Decide the best course of action to detect, investigate and respond to threats Develop and establish processes, governance and ways of working to enable the delivery of our target operating model and service catalogue Support research activities to continually maintain the edge in cybersecurity practises Work with Engineers & Threat Hunters to analyse data from dashboards to effectively chart strategy and continuous improvement. Actively seek to improve and develop new content based upon observed security activity Responsible for leading migration and implementation strategies and plans Develop positive working relationships with Deloitte and client teams Connect to your skills and professional experience As a Senior Consultant/Manager - Security Operations Architect within our Cyber team, you'll be at the forefront of designing, implementing, and managing cutting-edge security solutions for our clients. You'll leverage your deep technical expertise and strategic vision to help organisations mitigate cyber risks, enhance their security posture, and safeguard their critical assets. Strong written, verbal and presentation skills Experience working within Agile, DevOps or Kanban delivery models Experience in Solution design and development Experience working with Architecture Frameworks, ideally TOGAF Experience in developing HLD & LLD documents for security solutions Strong Understanding of Security Operations working within or alongside Security Operations Centre(s) Experience working in all hyperscaler environments, preferably holding Professional Cloud Architect Certification Experience with multiple SIEM & SOAR Tooling, preferably Google SecOps (formerly Chronicle/Simplify) Experience with EDR/XDR and NDR Tooling, preferably Crowdstrike, Corelight, Microsoft Defender XDR Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Cyber The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "At Deloitte you're surrounded by subject matter experts; industry experts, technology experts, and you can access that knowledge whenever you need to." -Christian, Technology and Transformation "We have a great culture, and the number of opportunities here mean you can develop as an individual in the direction that suits you best." -Gurpal, Technology and Transformation Our hybrid working policy You'll be based in London or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.
Jan 14, 2026
Full time
Location : London, Manchester Connect to your Industry Cyber security is critical to every organisation. We are shaping strategies and transforming the management of cyber risk and we need you to join us. You'll build strong relationships as one of the areas of our cyber practice with over 450 extremely talented individuals in the UK alone, as part of a Technology and Transformation practice of 7500 people. Cyber security is a business problem, not just a technical problem, and we need people with a diverse array of backgrounds and skills sets to help our clients solve it. Join us and you will help our clients solve the latest cyber security challenges, in a business with very significant growth ambitions enjoying the kind of professional development that will set your potential free. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way , serve with integrity , take care of each other , foster inclusion , and collaborate for measurable impact . These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are a team with a passion and curiosity, for cyber security and technology, comfortable with operating in fast-paced environments defining and leading the development of cyber strategy, cyber programmes and managing cyber risk. We are looking for likeminded individuals who thrive on the challenge of solving the toughest cyber security challenges faced by organisations today. Typically this will be people with a blend of technical and soft skills that allows them to both analyse the challenges in cyber security but also to communicate to a range of stakeholders from end users and technical specialists through to senior IT professionals an members of the board. As a Senior Consultant/Manager - Security Operations Architect at Deloitte you will be responsible for the overall design and continuous improvements of our Next-Gen Detection and Response capability for clients. You will provide the bridge between our strategy and providing the blueprints to which our engineers build. You will also support at a business level, helping clients evolve and define their Operating Model, refining processes to shape the overall technical design and tooling selection. Given the freedom to research and experiment with different approaches and tooling to ensure we remain on the cutting edge of detection and response you will influence our macro approach and set the direction for how we meet our clients demands. Decide the best course of action to detect, investigate and respond to threats Develop and establish processes, governance and ways of working to enable the delivery of our target operating model and service catalogue Support research activities to continually maintain the edge in cybersecurity practises Work with Engineers & Threat Hunters to analyse data from dashboards to effectively chart strategy and continuous improvement. Actively seek to improve and develop new content based upon observed security activity Responsible for leading migration and implementation strategies and plans Develop positive working relationships with Deloitte and client teams Connect to your skills and professional experience As a Senior Consultant/Manager - Security Operations Architect within our Cyber team, you'll be at the forefront of designing, implementing, and managing cutting-edge security solutions for our clients. You'll leverage your deep technical expertise and strategic vision to help organisations mitigate cyber risks, enhance their security posture, and safeguard their critical assets. Strong written, verbal and presentation skills Experience working within Agile, DevOps or Kanban delivery models Experience in Solution design and development Experience working with Architecture Frameworks, ideally TOGAF Experience in developing HLD & LLD documents for security solutions Strong Understanding of Security Operations working within or alongside Security Operations Centre(s) Experience working in all hyperscaler environments, preferably holding Professional Cloud Architect Certification Experience with multiple SIEM & SOAR Tooling, preferably Google SecOps (formerly Chronicle/Simplify) Experience with EDR/XDR and NDR Tooling, preferably Crowdstrike, Corelight, Microsoft Defender XDR Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Cyber The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "At Deloitte you're surrounded by subject matter experts; industry experts, technology experts, and you can access that knowledge whenever you need to." -Christian, Technology and Transformation "We have a great culture, and the number of opportunities here mean you can develop as an individual in the direction that suits you best." -Gurpal, Technology and Transformation Our hybrid working policy You'll be based in London or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.
Location: Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, working alongside solution architects providing technical expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design targeted solutions in response to technical requirements across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships at a peer-to-peer level, building trust and collaborative working styles Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Lead solution design sessions and workshops with clear agendas and goals Uphold adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Work with Business Analysts and Developers to deliver technical solutions in alignment to submitted requirements Demonstrate awareness of team management, specifically across an agile process and its ceremonies Able to manage workload of development teams based on individual members forecast capacity Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Comprehensive experience in the ServiceNow technical ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA or equivalent Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines or equivalent Certified in ITIL v3/4 Foundation or equivalent or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships) . click apply for full job details
Jan 14, 2026
Full time
Location: Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, working alongside solution architects providing technical expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design targeted solutions in response to technical requirements across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships at a peer-to-peer level, building trust and collaborative working styles Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Lead solution design sessions and workshops with clear agendas and goals Uphold adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Work with Business Analysts and Developers to deliver technical solutions in alignment to submitted requirements Demonstrate awareness of team management, specifically across an agile process and its ceremonies Able to manage workload of development teams based on individual members forecast capacity Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Comprehensive experience in the ServiceNow technical ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA or equivalent Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines or equivalent Certified in ITIL v3/4 Foundation or equivalent or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships) . click apply for full job details
Cloud Engineers (DV Security Clearance) Position Description CGI was recognised in the Sunday Times Best Places to Work List 2025 and named one of the World's Best Employers by Forbes. We offer a competitive salary, excellent pension, private healthcare, and a share scheme (3.5% + 3.5% matching) - making you a member, not just an employee. We are committed to inclusivity and building a genuinely diverse community of tech talent. We proudly hold a Gold Award for our support of the Armed Forces Corporate Covenant. The Space, Defence and Intelligence (SDI) business unit is a true IT Systems Integrator. We design, build, and operate bespoke, technically complex, mission-critical systems that help keep the UK safe and secure. Our work spans space, defence, intelligence, aerospace, and maritime domains, underpinned by strong cyber capability and close collaboration with global technology partners, SMEs, and academia. Our roles are only available if you hold a UK Security Clearance and are a sole UK National due to the secure nature of the project. You will either hold a higher level clearance or be willing to obtain it. Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate. We are expanding our cloud engineering capability to support: Large-scale cloud transformation and migration programmes The build and operation of secure, multi-cloud platforms Highly regulated, mission-critical environments You will join a collaborative, hands-on engineering culture with strong support for learning, certification, and career development. Your future duties and responsibilities Depending on your background and interests, you will focus on one or more of the following areas: Cloud Migration & Platform Engineering Execute lift-and-shift migrations of legacy and enterprise applications into cloud environments Collaborate with infrastructure, application, security, and operations teams to ensure migration readiness Identify and resolve technical issues impacting cloud transitions Support light cloud architecture decisions aligned with best practices and legacy constraints Document migration approaches, challenges, and lessons learned Mentor team members developing cloud migration skills Secure Cloud & Infrastructure Engineering Build, deploy, and manage secure cloud platforms across AWS, Google Cloud Platform, and Azure Develop and maintain Infrastructure as Code using tools such as Terraform, CloudFormation, ARM, or Deployment Manager Administer Linux and Windows systems in cloud and hybrid environments Design and support containerised platforms using Docker, Kubernetes, or OpenShift Work with identity, endpoint, and collaboration services (e.g. M365, Intune, Entra, Google Workspace) Troubleshoot complex platform, networking, and security issues Required qualifications to be successful in this role Strong background in cloud or software engineering Hands-on experience with AWS (GCP and/or Azure also desirable) Understanding of networking, security, and hybrid cloud architectures Experience with virtualisation and/or containerisation Proven troubleshooting and problem-solving skills Passion for learning and working with emerging technologies Desirable Experience with lift-and-shift or cloud migration projects Infrastructure as Code (Terraform, CloudFormation, ARM, Deployment Manager) Scripting or automation (Python, Bash, PowerShell) Software development experience (Java, Kotlin, Python, JavaScript, C#, C++) Cloud certifications (AWS, GCP, Azure) Knowledge of PKI, TLS, ITIL, or Agile delivery environments Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jan 14, 2026
Full time
Cloud Engineers (DV Security Clearance) Position Description CGI was recognised in the Sunday Times Best Places to Work List 2025 and named one of the World's Best Employers by Forbes. We offer a competitive salary, excellent pension, private healthcare, and a share scheme (3.5% + 3.5% matching) - making you a member, not just an employee. We are committed to inclusivity and building a genuinely diverse community of tech talent. We proudly hold a Gold Award for our support of the Armed Forces Corporate Covenant. The Space, Defence and Intelligence (SDI) business unit is a true IT Systems Integrator. We design, build, and operate bespoke, technically complex, mission-critical systems that help keep the UK safe and secure. Our work spans space, defence, intelligence, aerospace, and maritime domains, underpinned by strong cyber capability and close collaboration with global technology partners, SMEs, and academia. Our roles are only available if you hold a UK Security Clearance and are a sole UK National due to the secure nature of the project. You will either hold a higher level clearance or be willing to obtain it. Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate. We are expanding our cloud engineering capability to support: Large-scale cloud transformation and migration programmes The build and operation of secure, multi-cloud platforms Highly regulated, mission-critical environments You will join a collaborative, hands-on engineering culture with strong support for learning, certification, and career development. Your future duties and responsibilities Depending on your background and interests, you will focus on one or more of the following areas: Cloud Migration & Platform Engineering Execute lift-and-shift migrations of legacy and enterprise applications into cloud environments Collaborate with infrastructure, application, security, and operations teams to ensure migration readiness Identify and resolve technical issues impacting cloud transitions Support light cloud architecture decisions aligned with best practices and legacy constraints Document migration approaches, challenges, and lessons learned Mentor team members developing cloud migration skills Secure Cloud & Infrastructure Engineering Build, deploy, and manage secure cloud platforms across AWS, Google Cloud Platform, and Azure Develop and maintain Infrastructure as Code using tools such as Terraform, CloudFormation, ARM, or Deployment Manager Administer Linux and Windows systems in cloud and hybrid environments Design and support containerised platforms using Docker, Kubernetes, or OpenShift Work with identity, endpoint, and collaboration services (e.g. M365, Intune, Entra, Google Workspace) Troubleshoot complex platform, networking, and security issues Required qualifications to be successful in this role Strong background in cloud or software engineering Hands-on experience with AWS (GCP and/or Azure also desirable) Understanding of networking, security, and hybrid cloud architectures Experience with virtualisation and/or containerisation Proven troubleshooting and problem-solving skills Passion for learning and working with emerging technologies Desirable Experience with lift-and-shift or cloud migration projects Infrastructure as Code (Terraform, CloudFormation, ARM, Deployment Manager) Scripting or automation (Python, Bash, PowerShell) Software development experience (Java, Kotlin, Python, JavaScript, C#, C++) Cloud certifications (AWS, GCP, Azure) Knowledge of PKI, TLS, ITIL, or Agile delivery environments Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Job Title: Contract Manager Location : Surrey Salary: Competitive + Benefits Job Type: Full-time permanent Start Date: ASAP upon successful completion of clearance documentation Company Description BJF Group is a leading multi-discipline Main Contractor based across the UK, specialising in delivering high-quality construction projects across various sectors - priding ourselves on our reputation for excellence and attention to detail. As we continue to grow, we are seeking a talented and experienced Contract Manager with a background in the delivery of both Hard and Soft FM services to bolster our team. We pride ourselves on nurturing talent and fostering an environment where everyone has the opportunity to thrive - if you have ambitions to play a key part in driving our business forwards, then we want you to join us at an exciting time of development and growth to realise your full potential. Position At BJF Group, we offer a career filled with opportunities, challenges, and innovations within a family environment where you're empowered to make a real difference. The Contract Manager will manage the day-to-day contractual and operational delivery, ensuring contractual compliance is achieved within the areas under their responsibility in line with BJF Group policy and procedures. Reporting directly into the Head of FM for the South East, the post holder will act as a point of contact for the client facilities management team to provide technical support and advice to achieve contract delivery - underpinned by the planning and execution of all planned maintenance tasks to ensure both statutory and mandatory Compliance. Strong stakeholder management skills will be essential, as you will be expected to provide leadership, management, and development of the contract, ensuring financial and operational commitments are met and exceeded, as well as establishing full competence across the team - supporting peaks and troughs in workload and mitigating for disaster recovery. This role will be best suited to a service-focused individual with a genuine "Can-Do" attitude, along with a technical understanding and appreciation of appropriate engineering disciplines. Flexibility and adaptability will also be key, as we are an agile organisation with changing business requirements which will require you to think on your feet. If you are an experienced FM professional with ambitions of joining a growing business, we can offer you a collaborative yet challenging environment with the opportunity to see the tangible impact that your decisions will make on day-to-day business operations and wider business objectives. Snapshot of Key Responsibilities: Contract Health and Safety Operational Delivery of Contract to conclude reactive and small works Data Management & Administration Site Management Employee Management & Leadership Stakeholder Management Promoting company Values and culture Requirements To be considered for the role, we would like to see a demonstrable mix of the following: Hold an industry recognised H&S management qualification (IOSH or SMSTS) Hold an industry recognised Engineering qualification i.e. City & Guilds/NVQ or similar in an appropriate engineering subject Managerial experience at Contract Manager or Senior Supervisor level within technical and or hard services is essential Experienced and competent user of Microsoft Office, specifically Excel, Outlook and Word Practical experience must include recruitment and line management/supervisory experience Must have excellent verbal and written communication skills at all levels Excellent motivational and influencing skills, with high levels of personal integrity A keen eye for detail and the ability to proactively anticipate potential project blockers What We Offer: A supportive and collaborative work environment Opportunities for professional growth and development Competitive salary and benefits package The chance to be part of an award-winning organisation that values innovation and excellence
Jan 14, 2026
Full time
Job Title: Contract Manager Location : Surrey Salary: Competitive + Benefits Job Type: Full-time permanent Start Date: ASAP upon successful completion of clearance documentation Company Description BJF Group is a leading multi-discipline Main Contractor based across the UK, specialising in delivering high-quality construction projects across various sectors - priding ourselves on our reputation for excellence and attention to detail. As we continue to grow, we are seeking a talented and experienced Contract Manager with a background in the delivery of both Hard and Soft FM services to bolster our team. We pride ourselves on nurturing talent and fostering an environment where everyone has the opportunity to thrive - if you have ambitions to play a key part in driving our business forwards, then we want you to join us at an exciting time of development and growth to realise your full potential. Position At BJF Group, we offer a career filled with opportunities, challenges, and innovations within a family environment where you're empowered to make a real difference. The Contract Manager will manage the day-to-day contractual and operational delivery, ensuring contractual compliance is achieved within the areas under their responsibility in line with BJF Group policy and procedures. Reporting directly into the Head of FM for the South East, the post holder will act as a point of contact for the client facilities management team to provide technical support and advice to achieve contract delivery - underpinned by the planning and execution of all planned maintenance tasks to ensure both statutory and mandatory Compliance. Strong stakeholder management skills will be essential, as you will be expected to provide leadership, management, and development of the contract, ensuring financial and operational commitments are met and exceeded, as well as establishing full competence across the team - supporting peaks and troughs in workload and mitigating for disaster recovery. This role will be best suited to a service-focused individual with a genuine "Can-Do" attitude, along with a technical understanding and appreciation of appropriate engineering disciplines. Flexibility and adaptability will also be key, as we are an agile organisation with changing business requirements which will require you to think on your feet. If you are an experienced FM professional with ambitions of joining a growing business, we can offer you a collaborative yet challenging environment with the opportunity to see the tangible impact that your decisions will make on day-to-day business operations and wider business objectives. Snapshot of Key Responsibilities: Contract Health and Safety Operational Delivery of Contract to conclude reactive and small works Data Management & Administration Site Management Employee Management & Leadership Stakeholder Management Promoting company Values and culture Requirements To be considered for the role, we would like to see a demonstrable mix of the following: Hold an industry recognised H&S management qualification (IOSH or SMSTS) Hold an industry recognised Engineering qualification i.e. City & Guilds/NVQ or similar in an appropriate engineering subject Managerial experience at Contract Manager or Senior Supervisor level within technical and or hard services is essential Experienced and competent user of Microsoft Office, specifically Excel, Outlook and Word Practical experience must include recruitment and line management/supervisory experience Must have excellent verbal and written communication skills at all levels Excellent motivational and influencing skills, with high levels of personal integrity A keen eye for detail and the ability to proactively anticipate potential project blockers What We Offer: A supportive and collaborative work environment Opportunities for professional growth and development Competitive salary and benefits package The chance to be part of an award-winning organisation that values innovation and excellence
Business Analyst - Energy & ERP Transformation Position Description CGI partners with leading organisations to deliver complex, high-impact change that shapes how industries operate. As a Business Analyst within our Energy practice, you will sit at the heart of large-scale integration and modernisation programmes, helping a major energy client translate strategic objectives into clear, deliverable outcomes. Working across ERP, Operations and HSE systems, and Digital & Analytics initiatives, you will ensure solutions are rooted in real business processes and can be safely adopted in production-critical and safety-regulated environments. At CGI, you are trusted to take ownership, encouraged to bring fresh thinking to complex challenges, and supported by a collaborative network of experts as you grow your career. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model with regular on-site presence (typically weekly and as required for business workshops). Your future duties and responsibilities In this role, you will work closely with business stakeholders, project managers, architects and delivery teams to understand, shape and document business needs across finance, supply chain, operations and reporting. You will play a key role in ensuring that change is clearly defined, traceable, and aligned to both business objectives and regulatory or safety constraints. You will support delivery across both stage-gate and Agile environments, applying structured analysis techniques while adapting to the needs of complex integration and modernisation programmes. Through strong facilitation and clear communication, you will help ensure solutions are understood, validated, and successfully adopted into live operation. Key responsibilities • Discover & Elicit business, functional and non-functional requirements through interviews, workshops and analysis • Map & Analyse as-is and to-be processes, data flows and gaps across ERP, HSE and operational systems • Specify & Validate user stories, use cases and acceptance criteria to support backlog refinement and testing • Trace & Support delivery from requirement through design, build, test and deployment, including UAT • Facilitate & Communicate effectively between business and technology teams, driving clarity and decisions • Support & Enable change adoption, ensuring processes and controls are understood in safety-critical contexts Required qualifications to be successful in this role To succeed, you will bring strong experience as a Business Analyst on technology-enabled change programmes, with the confidence to operate in complex, multi-stakeholder environments. You will be comfortable taking ownership of analysis activities while working collaboratively to deliver sustainable business outcomes. Essential qualifications • Extensive experience gathering and documenting business requirements on medium-to-large IT programmes • Strong capability in process mapping (e.g. BPMN or equivalent) and gap analysis • Proven experience facilitating stakeholder workshops and working across business and IT teams • Demonstrable successful experience working as a Business Analyst, ideally on integration or consolidation programmes • Ability to work on-site in Aberdeen 2-3 days per week and as required for workshops Desirable qualifications • BCS Business Analysis Diploma or equivalent • Agile Business Analysis certification • Experience within the energy or oil & gas sector • Domain experience aligned to ERP, HSE/operations, or data and reporting initiatives Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jan 14, 2026
Full time
Business Analyst - Energy & ERP Transformation Position Description CGI partners with leading organisations to deliver complex, high-impact change that shapes how industries operate. As a Business Analyst within our Energy practice, you will sit at the heart of large-scale integration and modernisation programmes, helping a major energy client translate strategic objectives into clear, deliverable outcomes. Working across ERP, Operations and HSE systems, and Digital & Analytics initiatives, you will ensure solutions are rooted in real business processes and can be safely adopted in production-critical and safety-regulated environments. At CGI, you are trusted to take ownership, encouraged to bring fresh thinking to complex challenges, and supported by a collaborative network of experts as you grow your career. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model with regular on-site presence (typically weekly and as required for business workshops). Your future duties and responsibilities In this role, you will work closely with business stakeholders, project managers, architects and delivery teams to understand, shape and document business needs across finance, supply chain, operations and reporting. You will play a key role in ensuring that change is clearly defined, traceable, and aligned to both business objectives and regulatory or safety constraints. You will support delivery across both stage-gate and Agile environments, applying structured analysis techniques while adapting to the needs of complex integration and modernisation programmes. Through strong facilitation and clear communication, you will help ensure solutions are understood, validated, and successfully adopted into live operation. Key responsibilities • Discover & Elicit business, functional and non-functional requirements through interviews, workshops and analysis • Map & Analyse as-is and to-be processes, data flows and gaps across ERP, HSE and operational systems • Specify & Validate user stories, use cases and acceptance criteria to support backlog refinement and testing • Trace & Support delivery from requirement through design, build, test and deployment, including UAT • Facilitate & Communicate effectively between business and technology teams, driving clarity and decisions • Support & Enable change adoption, ensuring processes and controls are understood in safety-critical contexts Required qualifications to be successful in this role To succeed, you will bring strong experience as a Business Analyst on technology-enabled change programmes, with the confidence to operate in complex, multi-stakeholder environments. You will be comfortable taking ownership of analysis activities while working collaboratively to deliver sustainable business outcomes. Essential qualifications • Extensive experience gathering and documenting business requirements on medium-to-large IT programmes • Strong capability in process mapping (e.g. BPMN or equivalent) and gap analysis • Proven experience facilitating stakeholder workshops and working across business and IT teams • Demonstrable successful experience working as a Business Analyst, ideally on integration or consolidation programmes • Ability to work on-site in Aberdeen 2-3 days per week and as required for workshops Desirable qualifications • BCS Business Analysis Diploma or equivalent • Agile Business Analysis certification • Experience within the energy or oil & gas sector • Domain experience aligned to ERP, HSE/operations, or data and reporting initiatives Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Senior IT Project Manager - Energy Transformation Position Description CGI is delivering complex integration and digital transformation programmes that are shaping the future of the energy sector. As a Project Manager, you will play a central role in turning strategy into delivery, leading high-impact IT projects that span ERP, Operations and HSE systems, and Digital & Analytics. Working in a regulated, safety-critical environment, you will bring structure, pace and confidence to complex programmes, ensuring change is delivered safely, predictably and with clear business value. At CGI, you are trusted to take ownership of outcomes, encouraged to apply creative problem-solving to delivery challenges, and supported by a collaborative community of experts to help you succeed. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically three days per week) to support close collaboration with client and CGI teams. Your future duties and responsibilities In this role, you will lead the planning and delivery of complex IT integration and transformation projects for a major energy client. You will operate within a structured stage-gate governance framework, applying Agile techniques where they add value, and ensuring delivery aligns with both client standards and CGI best practice. Working closely with technical leads, business analysts, vendors and client stakeholders, you will take ownership of delivery outcomes, manage risks and dependencies, and ensure that new systems are transitioned smoothly into production and HSE-critical operations. Key responsibilities • Plan & Govern projects, owning schedules, budgets, RAID and reporting across multiple workstreams • Lead & Coordinate cross-functional delivery teams, managing scope, dependencies and hand-offs • Manage & Mitigate risks, issues and vendor dependencies in a multi-supplier environment • Engage & Influence business and IT stakeholders, supporting decision-making and alignment • Deliver & Transition change safely through cutover, go-live and hypercare • Improve & Embed delivery standards using CGI methods, metrics and lessons learned Required qualifications to be successful in this role To succeed, you will bring strong experience delivering medium-to-large IT projects, with the confidence to lead in complex, regulated environments. You will be comfortable taking ownership of delivery while working collaboratively to achieve shared outcomes. Essential qualifications • PRINCE2 Practitioner or PMP certification • Strong experience in project governance, stage-gate delivery and RAID management • Proven ability to manage budgets, schedules and multi-vendor delivery teams • Extensive successful experience in delivering IT integration or transformation projects • Ability to work on-site in Aberdeen approximately three days per week Desirable qualifications • Agile or Scrum certification • ITIL Foundation certification • Experience delivering ERP (including SAP S/4HANA), Operations/HSE or Digital & Analytics projects • Background in energy, utilities or other asset-intensive, safety-critical sectors Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jan 14, 2026
Full time
Senior IT Project Manager - Energy Transformation Position Description CGI is delivering complex integration and digital transformation programmes that are shaping the future of the energy sector. As a Project Manager, you will play a central role in turning strategy into delivery, leading high-impact IT projects that span ERP, Operations and HSE systems, and Digital & Analytics. Working in a regulated, safety-critical environment, you will bring structure, pace and confidence to complex programmes, ensuring change is delivered safely, predictably and with clear business value. At CGI, you are trusted to take ownership of outcomes, encouraged to apply creative problem-solving to delivery challenges, and supported by a collaborative community of experts to help you succeed. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically three days per week) to support close collaboration with client and CGI teams. Your future duties and responsibilities In this role, you will lead the planning and delivery of complex IT integration and transformation projects for a major energy client. You will operate within a structured stage-gate governance framework, applying Agile techniques where they add value, and ensuring delivery aligns with both client standards and CGI best practice. Working closely with technical leads, business analysts, vendors and client stakeholders, you will take ownership of delivery outcomes, manage risks and dependencies, and ensure that new systems are transitioned smoothly into production and HSE-critical operations. Key responsibilities • Plan & Govern projects, owning schedules, budgets, RAID and reporting across multiple workstreams • Lead & Coordinate cross-functional delivery teams, managing scope, dependencies and hand-offs • Manage & Mitigate risks, issues and vendor dependencies in a multi-supplier environment • Engage & Influence business and IT stakeholders, supporting decision-making and alignment • Deliver & Transition change safely through cutover, go-live and hypercare • Improve & Embed delivery standards using CGI methods, metrics and lessons learned Required qualifications to be successful in this role To succeed, you will bring strong experience delivering medium-to-large IT projects, with the confidence to lead in complex, regulated environments. You will be comfortable taking ownership of delivery while working collaboratively to achieve shared outcomes. Essential qualifications • PRINCE2 Practitioner or PMP certification • Strong experience in project governance, stage-gate delivery and RAID management • Proven ability to manage budgets, schedules and multi-vendor delivery teams • Extensive successful experience in delivering IT integration or transformation projects • Ability to work on-site in Aberdeen approximately three days per week Desirable qualifications • Agile or Scrum certification • ITIL Foundation certification • Experience delivering ERP (including SAP S/4HANA), Operations/HSE or Digital & Analytics projects • Background in energy, utilities or other asset-intensive, safety-critical sectors Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Government Digital & Data
Hanslope, Buckinghamshire
Location Hanslope, South East England, MK19 7BH About the job Job summary At FCDO Services we protect the UK's interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. Job description Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it's creating bespoke, secure software, offering programme and application support or moving an entire embassy's servers to a Cloud platform. No matter the task, they are on hand to support. Now, you've got the opportunity to join them. Providing innovation to government partners Delivering best-in-class solutions Working at the cutting-edge of technology It all matters Manage and deliver a wide range of vital government security projects When you join us in this significant senior role you'll take personal ownership of the delivery of a range of exciting digital, data and technology projects that underpin secure government operations. Working with colleagues in the FCDO, National Security and Defence, you'll be responsible for writing business cases, translating requirements and realising benefits while keeping a close eye on costs, quality and time constraints. We'll also expect you to identify opportunities to develop new and repeat business while embedding rigorous project risk and change management processes. Ready to build and maintain strong relationships with other senior leaders, technical teams, government partners and other important stakeholders, you'll be committed to ensuring compliance with our Programme Operating Framework, and make a major contribution to business cases, assurance reviews and reporting. Additional tasks will include championing user needs, accessibility and service design principles throughout the lifecycle of each project, leading the preparation for GDS assessments on internal governance boards, and collaborating with researchers, designers and technical architects to ensure services are secure, scalable and effective. Use all your project management skills as you help to defend the nation's interests To be a success in this vital role you'll be a natural leader, motivating communicator and inspirational team player, with plenty of experience of working at pace in a matrix organisation of similar complexity to ours. Capable of managing and appraising the performance of project management team members, and creating a positive working environment that encourages the reduction of delivery costs, you should possess the skills to manage large budgets and risks. It's also important that you have a strong understanding of Government functional standards relating to project delivery, Secure by Design principles and Agile delivery methodologies. When it comes to qualifications we'll look for APM PMQ, PRINCE2, Agile Project Management or equivalent certification, and familiarity with project tools such as MS Project. Experience of working in FCDO Services or a similar secure government organisation would be desirable, as would hands-on knowledge of resource management, development and allocation processes. In addition, it would be an advantage if you have an understanding of our organisation's financial and commercial processes, and experience of delivering digital or technical projects in secure or government environments. Discover the support you need to grow your career further But we're always looking to improve - just like you. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team's work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/ To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match Person specification We are looking for people with: APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. . Strong understanding of Government Functional Standards in project delivery; Secure by Design principles and agile delivery methodologies. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership. Familiarity with project tools such as MS Project or equivalent Qualifications APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Making Effective Decisions Technical skills We'll assess you against these technical skills during the selection process: Commercial Awareness APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership Familiarity with project tools such as MS Project or equivalent We only ask for evidence of these technical skills on your application form: APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership Familiarity with project tools such as MS Project or equivalent
Jan 14, 2026
Full time
Location Hanslope, South East England, MK19 7BH About the job Job summary At FCDO Services we protect the UK's interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. Job description Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it's creating bespoke, secure software, offering programme and application support or moving an entire embassy's servers to a Cloud platform. No matter the task, they are on hand to support. Now, you've got the opportunity to join them. Providing innovation to government partners Delivering best-in-class solutions Working at the cutting-edge of technology It all matters Manage and deliver a wide range of vital government security projects When you join us in this significant senior role you'll take personal ownership of the delivery of a range of exciting digital, data and technology projects that underpin secure government operations. Working with colleagues in the FCDO, National Security and Defence, you'll be responsible for writing business cases, translating requirements and realising benefits while keeping a close eye on costs, quality and time constraints. We'll also expect you to identify opportunities to develop new and repeat business while embedding rigorous project risk and change management processes. Ready to build and maintain strong relationships with other senior leaders, technical teams, government partners and other important stakeholders, you'll be committed to ensuring compliance with our Programme Operating Framework, and make a major contribution to business cases, assurance reviews and reporting. Additional tasks will include championing user needs, accessibility and service design principles throughout the lifecycle of each project, leading the preparation for GDS assessments on internal governance boards, and collaborating with researchers, designers and technical architects to ensure services are secure, scalable and effective. Use all your project management skills as you help to defend the nation's interests To be a success in this vital role you'll be a natural leader, motivating communicator and inspirational team player, with plenty of experience of working at pace in a matrix organisation of similar complexity to ours. Capable of managing and appraising the performance of project management team members, and creating a positive working environment that encourages the reduction of delivery costs, you should possess the skills to manage large budgets and risks. It's also important that you have a strong understanding of Government functional standards relating to project delivery, Secure by Design principles and Agile delivery methodologies. When it comes to qualifications we'll look for APM PMQ, PRINCE2, Agile Project Management or equivalent certification, and familiarity with project tools such as MS Project. Experience of working in FCDO Services or a similar secure government organisation would be desirable, as would hands-on knowledge of resource management, development and allocation processes. In addition, it would be an advantage if you have an understanding of our organisation's financial and commercial processes, and experience of delivering digital or technical projects in secure or government environments. Discover the support you need to grow your career further But we're always looking to improve - just like you. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team's work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/ To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match Person specification We are looking for people with: APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. . Strong understanding of Government Functional Standards in project delivery; Secure by Design principles and agile delivery methodologies. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership. Familiarity with project tools such as MS Project or equivalent Qualifications APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Making Effective Decisions Technical skills We'll assess you against these technical skills during the selection process: Commercial Awareness APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership Familiarity with project tools such as MS Project or equivalent We only ask for evidence of these technical skills on your application form: APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership Familiarity with project tools such as MS Project or equivalent
Lead Change Manager Position Description CGI is delivering large-scale IT integration and transformation programmes that are reshaping how the energy sector operates. As a Change Manager within our Energy practice, you will play a critical role in ensuring complex changes to ERP, Operations and HSE systems, and Digital & Analytics solutions are successfully adopted by frontline users and leadership. Working at the intersection of people, process and technology, you will help turn transformation into lasting business outcomes. At CGI, you are trusted to take ownership of your work, encouraged to bring thoughtful, creative approaches to complex change, and supported by a collaborative network of experts committed to shared success. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically 2-3 times per week and as required for workshops and key events). Your future duties and responsibilities In this role, you will design and deliver the change approach for one or more technology-enabled transformation projects, ensuring that impacts are clearly understood and that users are supported through transition. You will operate within a structured stage-gate governance model while applying Agile ways of working where they add value. Working closely with project managers, business analysts, technical leads and client sponsors, you will ensure that new processes and systems are understood, accepted and safely embedded in production and HSE-critical environments. You will take ownership of change outcomes while collaborating across teams to support sustainable adoption. Key responsibilities • Assess & Plan change impacts, stakeholder engagement and integrated change plans • Engage & Communicate with leaders, managers and end users, tailoring messages to diverse audiences • Prepare & Enable users through training, briefings and supporting materials • Monitor & Support adoption, readiness and go-live activities, including hypercare support • Collaborate & Integrate change activities with project plans, milestones and governance • Champion & Embed new ways of working and behaviours across complex delivery environments Required qualifications to be successful in this role To succeed, you will bring strong experience delivering business or organisational change on technology-enabled programmes, with the confidence to work across senior stakeholders and frontline users. You will be comfortable leading change activities while working collaboratively to achieve shared outcomes. Essential qualifications • Proven experience delivering change management or OCM activities on IT or business transformation programmes • Strong skills in change impact assessment, stakeholder mapping and change planning • Excellent communication and facilitation skills, including workshops and written communications • Extensive experience in business change or organisational change roles • Ability to work on-site in Aberdeen weekly and as required for workshops and key meetings Desirable qualifications • Formal change management certification (e.g. Prosci/ADKAR, APMG Change, CCMP) or equivalent experience • Experience supporting ERP, Operations/HSE, or Data & Analytics change initiatives • Background in energy, utilities, or other asset-intensive or safety-critical sectors Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jan 14, 2026
Full time
Lead Change Manager Position Description CGI is delivering large-scale IT integration and transformation programmes that are reshaping how the energy sector operates. As a Change Manager within our Energy practice, you will play a critical role in ensuring complex changes to ERP, Operations and HSE systems, and Digital & Analytics solutions are successfully adopted by frontline users and leadership. Working at the intersection of people, process and technology, you will help turn transformation into lasting business outcomes. At CGI, you are trusted to take ownership of your work, encouraged to bring thoughtful, creative approaches to complex change, and supported by a collaborative network of experts committed to shared success. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically 2-3 times per week and as required for workshops and key events). Your future duties and responsibilities In this role, you will design and deliver the change approach for one or more technology-enabled transformation projects, ensuring that impacts are clearly understood and that users are supported through transition. You will operate within a structured stage-gate governance model while applying Agile ways of working where they add value. Working closely with project managers, business analysts, technical leads and client sponsors, you will ensure that new processes and systems are understood, accepted and safely embedded in production and HSE-critical environments. You will take ownership of change outcomes while collaborating across teams to support sustainable adoption. Key responsibilities • Assess & Plan change impacts, stakeholder engagement and integrated change plans • Engage & Communicate with leaders, managers and end users, tailoring messages to diverse audiences • Prepare & Enable users through training, briefings and supporting materials • Monitor & Support adoption, readiness and go-live activities, including hypercare support • Collaborate & Integrate change activities with project plans, milestones and governance • Champion & Embed new ways of working and behaviours across complex delivery environments Required qualifications to be successful in this role To succeed, you will bring strong experience delivering business or organisational change on technology-enabled programmes, with the confidence to work across senior stakeholders and frontline users. You will be comfortable leading change activities while working collaboratively to achieve shared outcomes. Essential qualifications • Proven experience delivering change management or OCM activities on IT or business transformation programmes • Strong skills in change impact assessment, stakeholder mapping and change planning • Excellent communication and facilitation skills, including workshops and written communications • Extensive experience in business change or organisational change roles • Ability to work on-site in Aberdeen weekly and as required for workshops and key meetings Desirable qualifications • Formal change management certification (e.g. Prosci/ADKAR, APMG Change, CCMP) or equivalent experience • Experience supporting ERP, Operations/HSE, or Data & Analytics change initiatives • Background in energy, utilities, or other asset-intensive or safety-critical sectors Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Technical Lead - Energy Transformation (ERP / Data / Operations) Position Description CGI is delivering complex integration and transformation programmes that are shaping the future of the energy sector. As an IT Technical Lead, you will sit at the heart of delivery, owning the technical direction for large-scale, multi-system initiatives that support safe, reliable and data-driven operations. Working across domains such as ERP, Operations and HSE systems, or Data & Analytics, you will help translate strategy into robust, production-ready solutions. At CGI, you are trusted to take ownership of outcomes, encouraged to apply creative thinking to complex challenges, and supported by a collaborative community of experts to deliver meaningful, lasting impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically 2-3 days per week) to support close collaboration with client and CGI teams. Your future duties and responsibilities In this role, you will be accountable for the technical design and coherence of one or more projects, ensuring solutions are secure, resilient and fit for 24 7 production and HSE-critical environments. You will define end-to-end solutions, guide delivery teams, and provide the technical leadership needed to balance innovation with operational safety. Working closely with project managers, business analysts, client architects and engineers, you will support delivery within a structured stage-gate governance model, applying Agile practices where they add value. You will take ownership of technical decisions while collaborating across teams to ensure solutions are well understood, well governed and successfully embedded. Key responsibilities • Own & Define end-to-end technical architecture and solution design across your domain • Lead & Support engineering teams, reviewing designs and resolving complex technical issues • Integrate & Secure systems and data flows, ensuring performance, resilience and security • Plan & Govern technical delivery, supporting estimates, risks, trade-offs and stage-gate approvals • Promote & Reuse standard patterns, accelerators and best practice across delivery • Protect & Prepare production through cutover, DR, performance and operability planning Required qualifications to be successful in this role To succeed, you will bring deep technical expertise in at least one core domain, combined with strong leadership experience on complex, multi-vendor programmes. You will be comfortable taking ownership of technical outcomes while working collaboratively with delivery teams and senior stakeholders. Essential qualifications • Extensive experience producing and communicating solution designs and technical options • Strong understanding of non-functional requirements, including performance, resilience, security and operability • Proven experience leading technical delivery within Agile or hybrid delivery models • Extensive experience in technical leadership, architecture or senior engineering roles • Ability to work on-site in Aberdeen 2-3 days per week Desirable qualifications • Degree in Computer Science, Engineering or a related discipline, or equivalent experience • Domain certifications such as SAP S/4HANA, Azure or cloud platforms • Architecture certification (e.g. TOGAF or equivalent) • Experience within energy, utilities or other asset-intensive, safety-critical industries Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jan 14, 2026
Full time
Technical Lead - Energy Transformation (ERP / Data / Operations) Position Description CGI is delivering complex integration and transformation programmes that are shaping the future of the energy sector. As an IT Technical Lead, you will sit at the heart of delivery, owning the technical direction for large-scale, multi-system initiatives that support safe, reliable and data-driven operations. Working across domains such as ERP, Operations and HSE systems, or Data & Analytics, you will help translate strategy into robust, production-ready solutions. At CGI, you are trusted to take ownership of outcomes, encouraged to apply creative thinking to complex challenges, and supported by a collaborative community of experts to deliver meaningful, lasting impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically 2-3 days per week) to support close collaboration with client and CGI teams. Your future duties and responsibilities In this role, you will be accountable for the technical design and coherence of one or more projects, ensuring solutions are secure, resilient and fit for 24 7 production and HSE-critical environments. You will define end-to-end solutions, guide delivery teams, and provide the technical leadership needed to balance innovation with operational safety. Working closely with project managers, business analysts, client architects and engineers, you will support delivery within a structured stage-gate governance model, applying Agile practices where they add value. You will take ownership of technical decisions while collaborating across teams to ensure solutions are well understood, well governed and successfully embedded. Key responsibilities • Own & Define end-to-end technical architecture and solution design across your domain • Lead & Support engineering teams, reviewing designs and resolving complex technical issues • Integrate & Secure systems and data flows, ensuring performance, resilience and security • Plan & Govern technical delivery, supporting estimates, risks, trade-offs and stage-gate approvals • Promote & Reuse standard patterns, accelerators and best practice across delivery • Protect & Prepare production through cutover, DR, performance and operability planning Required qualifications to be successful in this role To succeed, you will bring deep technical expertise in at least one core domain, combined with strong leadership experience on complex, multi-vendor programmes. You will be comfortable taking ownership of technical outcomes while working collaboratively with delivery teams and senior stakeholders. Essential qualifications • Extensive experience producing and communicating solution designs and technical options • Strong understanding of non-functional requirements, including performance, resilience, security and operability • Proven experience leading technical delivery within Agile or hybrid delivery models • Extensive experience in technical leadership, architecture or senior engineering roles • Ability to work on-site in Aberdeen 2-3 days per week Desirable qualifications • Degree in Computer Science, Engineering or a related discipline, or equivalent experience • Domain certifications such as SAP S/4HANA, Azure or cloud platforms • Architecture certification (e.g. TOGAF or equivalent) • Experience within energy, utilities or other asset-intensive, safety-critical industries Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
WHO ARE WE? Who are we? Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health. We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK. We are thrilled to say that following an independently conducted survey of Newmedica colleagues, we have been certified as a Great Place to Work . This is a global benchmark that recognises employers who create an outstanding employee experience. ROLE SUMMARY The senior patient administrator supports with the local service operations on a day-to-day basis by ensuring that all administration processes are efficient, accurate and fit for purpose. Being part of the senior management team, the key objective for this role is to ensure that the team provides the highest quality of patient care and to contribute to the company's capacity for rapid growth. The senior patient administrator will have the opportunity to shape and motivate admin and business processes to enhance clinic performance to achieve set targets and to deliver outstanding results. The senior patient administrator will be responsible for the management of all administration in support of activity within the Outpatients and Theatre in order to facilitate the smooth running of the service. In addition, the following roles and responsibilities are outlined below. Whatwe'reoffering A salary between £28,000 - £30000, depending on experience. 25 days annual leave plus bank holidays A company pension scheme Opportunities to develop and grow within the business Access to a range of benefits including free eye tests, discounted or free glasses, and a retail/technology discount scheme. An environment whereyourlearning and development is supported through a range of various learning tools and courses. Working with a friendly multi-disciplinary team passionate about improving the lives of our patients Free food/snacks trolley Monthly governance day with lunch provided A free 24/7 well-being/counselling/advice service A bright,spaciousand modern working environment, built to the highest standards Cycle to work scheme Monthly Gift voucher rewards Private Medical and Dental Insurance KEY RESPONSIBILITIES: Take ownership of all furnishings, office equipment, security for the hospital. Ensuring that all necessary paperwork/ stationary is stocked and available. Organise the repair and service of non-clinical equipment throughout the service and act as the first point of contact for technical, operational or patient matters, resolving minor issues in line with incident/complaints procedures or escalating as appropriate. Maintain a positive relationship with client staff at every interaction, formal and informal networks and ensure that effective communication and escalation mechanisms are in place at all times. To liaise with all colleagues on proper use of this information to ensure that confidentiality is maintained at all times when dealing with highly sensitive details and reports, in accordance with the Newmedica Data Protection Policy. To maintain a positive relationship and open communication with the other leads in the business. To take an active role in the production of patient information and examination preparation leaflets. Record feedback from patients regarding queries about their information literature and feed this back by participating in information groups when requested. Maintain staff contact lists, training database, weekly staff task list, maintain sickness reports, create group distribution lists and be the SPOC for all staff administrative queries. Understanding and implementing new patient pathways from an admin perspective Timely completion of reports and submissions to governance bodies eg CQC Becoming competent in all aspects of the Patient Admin role to support the team as and when necessary. To efficiently train and support new starters in the admin team. Diary overview (being led by service lead) - balancing business needs and staffing needs. Daily task list for the team uploaded weekly and ensuring all tasks are completed by the end of the day. Be part of the on call rota. DESIRED SKILLS: Ability to prioritise tasks depending on their importance and urgency of the matter. Having the ability to be analytical and critical in all aspects of the role. Ability to document communications in timely and accurate manner. Desire to take on new initiatives. Problem solver. Ability to be agile and adjust to any last-minute changes. People management skills. Ability to be flexible and adapt to each day being varied. Keeping the team motivated. Knowledge and Expertise To have a full understanding of the pathways and resources needed for various clinic appointments e.g. whether a dual appointment is required (parallel appointments) and ensures the necessary appointments are available at the time of booking. To gain comprehensive knowledge of timetables for all clinicians over a number of clinical sub specialties and sites. To work towards having a full understanding of the CQC regulatory standards. To understand and have a good working knowledge of the Newmedica databases including CPM and Open Eyes General Administration Have ability to concentrate on various tasks and prioritise whilst working in an unpredictable environment without supervision. To check all patient demographics when patients attend clinic. Take responsibility for the adherence to confidential waste policy the organisation of its collection and disposal. Train new starters in outpatient processes and procedures and involvement with departmental induction. Arrange and attend meetings, instigate agenda's, take minutes or records of decisions, the updating of action plans and disseminating information to service staff. Represent the Service manager at meetings or events. Liaise with marketing and ensure supplies are maintained of marketing information Co-ordinate and assist in the management of events as directed. Liaise with the Newmedica HR team in London and the payroll team regarding staff employment queries, payroll, recruitment, on and off boarding including arranging induction. Customer Care Whilst Newmedica would not tolerate harassment or bullying, some callers (clients, carers and staff) may be distressed, anxious or aggressive through stress. Staff must be able to respond to all callers with tact, diplomacy and kindness. Ensure all queries, voicemails or messages are actioned and responded to in a timely manner. To take responsibility for maintaining patient confidentiality when booking. Financial Administration The processing of the Private offer regarding all payments and tracking Meeting CCG challenges for patient Individual Funding Requests (IFR's) Assist with compilation of spreadsheets regarding revenue, profit and loss. Maintaining spreadsheets for all delivery notices, invoices, recharging of staff, assets, equipment and stocks. Governance Implement all applicable company policies, procedures and protocols to meet Care Quality Commission Fundamental Standards and to promote best practice, including complying with the Caldicott Principles and the Data Protection Act 1998, specifically with regards to: Patient Confidentiality Health & Safety Infection Control Equality and Diversity Risk management Safeguarding THE INDIVIDUAL EDUCATION & QUALIFICATION Educated to A level standard or equivalent. GCSE Maths and English EXPERIENCE & KNOWLEDGE Exceptional administrator who can understand and deliver within a complex working environment. Good organisation skills and the ability to multi-task. Enjoys working with a range of people and is able to tailor their approach to a diversity of patient needs. Outstanding telephone manner with the ability to adapt approach to different situations. Excellent verbal and written communication skills. Committed to delivery of consistently high standards of administration. Self-starter with the ability to work on own initiative, as well as working well within a team. Enjoys the routine and rhythm of a process driven environment. Comfortable making a significant contribution in a small team. Able to balance working independently with appropriate escalation. Committed to delivery of consistently high standards of testing and administration. SKILLS & PERSONAL ATTRIBUTES Proven customer service skills with a passion for customer care. Proven administrative skills including the ability to follow processes. Excellent computer skills. Comfortable with Microsoft Office products and the ability to learn new patient record systems. SUPPLEMENTAL INFORMATION COMMON TO ALL ROLES ADDITIONAL RESPONSIBILITIES . click apply for full job details
Jan 14, 2026
Full time
WHO ARE WE? Who are we? Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health. We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK. We are thrilled to say that following an independently conducted survey of Newmedica colleagues, we have been certified as a Great Place to Work . This is a global benchmark that recognises employers who create an outstanding employee experience. ROLE SUMMARY The senior patient administrator supports with the local service operations on a day-to-day basis by ensuring that all administration processes are efficient, accurate and fit for purpose. Being part of the senior management team, the key objective for this role is to ensure that the team provides the highest quality of patient care and to contribute to the company's capacity for rapid growth. The senior patient administrator will have the opportunity to shape and motivate admin and business processes to enhance clinic performance to achieve set targets and to deliver outstanding results. The senior patient administrator will be responsible for the management of all administration in support of activity within the Outpatients and Theatre in order to facilitate the smooth running of the service. In addition, the following roles and responsibilities are outlined below. Whatwe'reoffering A salary between £28,000 - £30000, depending on experience. 25 days annual leave plus bank holidays A company pension scheme Opportunities to develop and grow within the business Access to a range of benefits including free eye tests, discounted or free glasses, and a retail/technology discount scheme. An environment whereyourlearning and development is supported through a range of various learning tools and courses. Working with a friendly multi-disciplinary team passionate about improving the lives of our patients Free food/snacks trolley Monthly governance day with lunch provided A free 24/7 well-being/counselling/advice service A bright,spaciousand modern working environment, built to the highest standards Cycle to work scheme Monthly Gift voucher rewards Private Medical and Dental Insurance KEY RESPONSIBILITIES: Take ownership of all furnishings, office equipment, security for the hospital. Ensuring that all necessary paperwork/ stationary is stocked and available. Organise the repair and service of non-clinical equipment throughout the service and act as the first point of contact for technical, operational or patient matters, resolving minor issues in line with incident/complaints procedures or escalating as appropriate. Maintain a positive relationship with client staff at every interaction, formal and informal networks and ensure that effective communication and escalation mechanisms are in place at all times. To liaise with all colleagues on proper use of this information to ensure that confidentiality is maintained at all times when dealing with highly sensitive details and reports, in accordance with the Newmedica Data Protection Policy. To maintain a positive relationship and open communication with the other leads in the business. To take an active role in the production of patient information and examination preparation leaflets. Record feedback from patients regarding queries about their information literature and feed this back by participating in information groups when requested. Maintain staff contact lists, training database, weekly staff task list, maintain sickness reports, create group distribution lists and be the SPOC for all staff administrative queries. Understanding and implementing new patient pathways from an admin perspective Timely completion of reports and submissions to governance bodies eg CQC Becoming competent in all aspects of the Patient Admin role to support the team as and when necessary. To efficiently train and support new starters in the admin team. Diary overview (being led by service lead) - balancing business needs and staffing needs. Daily task list for the team uploaded weekly and ensuring all tasks are completed by the end of the day. Be part of the on call rota. DESIRED SKILLS: Ability to prioritise tasks depending on their importance and urgency of the matter. Having the ability to be analytical and critical in all aspects of the role. Ability to document communications in timely and accurate manner. Desire to take on new initiatives. Problem solver. Ability to be agile and adjust to any last-minute changes. People management skills. Ability to be flexible and adapt to each day being varied. Keeping the team motivated. Knowledge and Expertise To have a full understanding of the pathways and resources needed for various clinic appointments e.g. whether a dual appointment is required (parallel appointments) and ensures the necessary appointments are available at the time of booking. To gain comprehensive knowledge of timetables for all clinicians over a number of clinical sub specialties and sites. To work towards having a full understanding of the CQC regulatory standards. To understand and have a good working knowledge of the Newmedica databases including CPM and Open Eyes General Administration Have ability to concentrate on various tasks and prioritise whilst working in an unpredictable environment without supervision. To check all patient demographics when patients attend clinic. Take responsibility for the adherence to confidential waste policy the organisation of its collection and disposal. Train new starters in outpatient processes and procedures and involvement with departmental induction. Arrange and attend meetings, instigate agenda's, take minutes or records of decisions, the updating of action plans and disseminating information to service staff. Represent the Service manager at meetings or events. Liaise with marketing and ensure supplies are maintained of marketing information Co-ordinate and assist in the management of events as directed. Liaise with the Newmedica HR team in London and the payroll team regarding staff employment queries, payroll, recruitment, on and off boarding including arranging induction. Customer Care Whilst Newmedica would not tolerate harassment or bullying, some callers (clients, carers and staff) may be distressed, anxious or aggressive through stress. Staff must be able to respond to all callers with tact, diplomacy and kindness. Ensure all queries, voicemails or messages are actioned and responded to in a timely manner. To take responsibility for maintaining patient confidentiality when booking. Financial Administration The processing of the Private offer regarding all payments and tracking Meeting CCG challenges for patient Individual Funding Requests (IFR's) Assist with compilation of spreadsheets regarding revenue, profit and loss. Maintaining spreadsheets for all delivery notices, invoices, recharging of staff, assets, equipment and stocks. Governance Implement all applicable company policies, procedures and protocols to meet Care Quality Commission Fundamental Standards and to promote best practice, including complying with the Caldicott Principles and the Data Protection Act 1998, specifically with regards to: Patient Confidentiality Health & Safety Infection Control Equality and Diversity Risk management Safeguarding THE INDIVIDUAL EDUCATION & QUALIFICATION Educated to A level standard or equivalent. GCSE Maths and English EXPERIENCE & KNOWLEDGE Exceptional administrator who can understand and deliver within a complex working environment. Good organisation skills and the ability to multi-task. Enjoys working with a range of people and is able to tailor their approach to a diversity of patient needs. Outstanding telephone manner with the ability to adapt approach to different situations. Excellent verbal and written communication skills. Committed to delivery of consistently high standards of administration. Self-starter with the ability to work on own initiative, as well as working well within a team. Enjoys the routine and rhythm of a process driven environment. Comfortable making a significant contribution in a small team. Able to balance working independently with appropriate escalation. Committed to delivery of consistently high standards of testing and administration. SKILLS & PERSONAL ATTRIBUTES Proven customer service skills with a passion for customer care. Proven administrative skills including the ability to follow processes. Excellent computer skills. Comfortable with Microsoft Office products and the ability to learn new patient record systems. SUPPLEMENTAL INFORMATION COMMON TO ALL ROLES ADDITIONAL RESPONSIBILITIES . click apply for full job details
Customer Hub Advisors Location: Didsbury, Manchester Salary: 27,000 to 29,569 per annum (Starting salary 27,000) 1 x Fixed Term Contact (12 months) available 2 x Permanent contracts available Full Time / 35 hours per week Currently between 08:00 and 17:30 Monday - Friday Agile working with 3 Days per week in the Office (Office Based throughout training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. Customer Hub The Customer Hub is the first point of contact for all inbound customer enquiries, the majority of which are dealt with at first point of contact by the team. Our Hub Advisors are trained to be able to offer advice and guidance on a range of housing related issues and the calls that we receive can often be challenging or complex in nature. We have three specialised teams within the Hub, Repairs, Tenancy and Customer Experience with each team specialising in a range of tasks. Additionally, this team carry out a wide and varied range of administrative tasks related to the delivery of our core landlord services. These include specialist tasks such as: Tenancy: processing rehousing housing applications, setting up payment plans for arrears Repairs: Repairs Planning, and Scheduling, Repairs Admin Tasks. Customers: Dealing with digital transactions including social media, Complaints and MP and Councillor Enquiries. We recognise that this is demanding role that extends beyond basic call handling and feel that the competitive salary reflects the complex nature of these positions. Candidates We are seeking enthusiastic and motivated individuals who can demonstrate a successful track record of customer service expertise. The post holder will be expected to have good written, verbal communication & telephony skills, be customer focused and willing to work flexibly in a changing environment. Experience of planning repairs and planning and coordinating diaries is desirable. Closing Date: Friday 16 January 2026 Telephone Interviews : Wednesday 21 January 2026 Interviews: Monday 26 January 2026 and Tuesday 27 January 2026 Expected Start Date : February 2026 Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. For an informal discussion, please contact Tricia Woollam, Customer Hub Manager, on (phone number removed) Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are from an Ethnic Minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Jan 14, 2026
Full time
Customer Hub Advisors Location: Didsbury, Manchester Salary: 27,000 to 29,569 per annum (Starting salary 27,000) 1 x Fixed Term Contact (12 months) available 2 x Permanent contracts available Full Time / 35 hours per week Currently between 08:00 and 17:30 Monday - Friday Agile working with 3 Days per week in the Office (Office Based throughout training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. Customer Hub The Customer Hub is the first point of contact for all inbound customer enquiries, the majority of which are dealt with at first point of contact by the team. Our Hub Advisors are trained to be able to offer advice and guidance on a range of housing related issues and the calls that we receive can often be challenging or complex in nature. We have three specialised teams within the Hub, Repairs, Tenancy and Customer Experience with each team specialising in a range of tasks. Additionally, this team carry out a wide and varied range of administrative tasks related to the delivery of our core landlord services. These include specialist tasks such as: Tenancy: processing rehousing housing applications, setting up payment plans for arrears Repairs: Repairs Planning, and Scheduling, Repairs Admin Tasks. Customers: Dealing with digital transactions including social media, Complaints and MP and Councillor Enquiries. We recognise that this is demanding role that extends beyond basic call handling and feel that the competitive salary reflects the complex nature of these positions. Candidates We are seeking enthusiastic and motivated individuals who can demonstrate a successful track record of customer service expertise. The post holder will be expected to have good written, verbal communication & telephony skills, be customer focused and willing to work flexibly in a changing environment. Experience of planning repairs and planning and coordinating diaries is desirable. Closing Date: Friday 16 January 2026 Telephone Interviews : Wednesday 21 January 2026 Interviews: Monday 26 January 2026 and Tuesday 27 January 2026 Expected Start Date : February 2026 Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. For an informal discussion, please contact Tricia Woollam, Customer Hub Manager, on (phone number removed) Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are from an Ethnic Minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: Many training opportunities from classroom to e learning, mentoring and coaching programs and the chance to gain industry recognised certifications Regular and frequent promotion opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer to peer appreciation as well as from manager to employees Tools and policies to support your work life balance from flexible working approaches, sabbatical programmes, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Programme, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities IBM is seeking a Senior Scrum Master to lead our Defence and Security project teams. In this role, you will guide cross functional teams in delivering secure, high quality technology solutions that support critical national defence and security objectives. You will champion Agile principles, foster a culture of collaboration and accountability, and ensure the successful delivery of complex, mission focused initiatives. Join our dedicated team and take on the challenge of leading multidisciplinary teams in delivering innovative custom development solutions or managing essential application maintenance and support for defence and security clients. As a Senior Scrum Master, you will serve as a coach and servant leader, helping teams adopt and mature Agile practices. You will remove impediments, facilitate key Scrum ceremonies, and ensure alignment between development teams, product owners, and stakeholders. You will also mentor other Scrum Masters and contribute to scaling Agile practices across projects and programmes. As a Senior Scrum Master, you will be accountable for project delivery within the defined scope, cost, and schedule, while meeting all business, technical, and contractual requirements. You will manage project plans, budgets, schedules, and staffing, coordinating resources across IBM, client organisations, and third party vendors. You'll establish strong communication channels, deliver regular progress updates, and ensure projects meet quality, compliance, and security standards. We're looking for a proactive leader with a deep understanding of Agile and project management methodologies, strong organisational and communication skills, and the ability to thrive in a complex, fast paced environment. Responsibilities Lead and coach cross functional teams delivering secure, high quality custom development solutions or managing ongoing application support for defence and security clients. Champion Agile values and principles, ensuring effective Scrum practices are followed across teams. Facilitate key Scrum events (daily stand ups, sprint planning, reviews, and retrospectives) and remove impediments to team progress. Mentor and guide other Scrum Masters and team members to build Agile capability across the organisation. Ensure project delivery within agreed scope, budget, and timelines while meeting business, technical, and contractual obligations. Oversee project plans, budgets, schedules, and staffing, coordinating activities among IBM teams, client stakeholders, and vendor partners. Establish and maintain effective communication with stakeholders, providing regular project updates and ensuring transparency. Drive continuous improvement in delivery processes, Agile maturity, and project management methodologies. Ensure all deliverables meet IBM's quality, security, and compliance standards for defence and security environments. Required education None Preferred education Bachelor's Degree Required technical and professional expertise Proven experience in project management and methodologies. Strong organisational, time and stakeholder management skills. Excellent communication and interpersonal skills. Demonstrable evidence of strong commercial and financial management experiences. Ability to work well in a team and adapt to changing priorities. Team leadership experiences Team leadership Working with clients As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 5 years. You must be able to hold or gain a UK government security clearance. Preferred technical and professional experience Experience with project management software (e.g., Jira, MS Project, Asana). Knowledge of Agile methodologies and Scrum framework. Familiarity with software development life cycle (SDLC). Experience working in a fast paced, dynamic environment. Passion for project management and continuous improvement Industry standard project management certifications i.e. PMI PMP Desirable certifications Certified ScrumMaster (CSM) Advanced Certified ScrumMaster (A CSM) Certified Scrum Professional - ScrumMaster (CSP SM) Professional Scrum Master I, II, III (PSM I-III) ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that , dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organisations in the world, we're also one of the biggest technology and consulting employers . click apply for full job details
Jan 14, 2026
Full time
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: Many training opportunities from classroom to e learning, mentoring and coaching programs and the chance to gain industry recognised certifications Regular and frequent promotion opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer to peer appreciation as well as from manager to employees Tools and policies to support your work life balance from flexible working approaches, sabbatical programmes, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Programme, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities IBM is seeking a Senior Scrum Master to lead our Defence and Security project teams. In this role, you will guide cross functional teams in delivering secure, high quality technology solutions that support critical national defence and security objectives. You will champion Agile principles, foster a culture of collaboration and accountability, and ensure the successful delivery of complex, mission focused initiatives. Join our dedicated team and take on the challenge of leading multidisciplinary teams in delivering innovative custom development solutions or managing essential application maintenance and support for defence and security clients. As a Senior Scrum Master, you will serve as a coach and servant leader, helping teams adopt and mature Agile practices. You will remove impediments, facilitate key Scrum ceremonies, and ensure alignment between development teams, product owners, and stakeholders. You will also mentor other Scrum Masters and contribute to scaling Agile practices across projects and programmes. As a Senior Scrum Master, you will be accountable for project delivery within the defined scope, cost, and schedule, while meeting all business, technical, and contractual requirements. You will manage project plans, budgets, schedules, and staffing, coordinating resources across IBM, client organisations, and third party vendors. You'll establish strong communication channels, deliver regular progress updates, and ensure projects meet quality, compliance, and security standards. We're looking for a proactive leader with a deep understanding of Agile and project management methodologies, strong organisational and communication skills, and the ability to thrive in a complex, fast paced environment. Responsibilities Lead and coach cross functional teams delivering secure, high quality custom development solutions or managing ongoing application support for defence and security clients. Champion Agile values and principles, ensuring effective Scrum practices are followed across teams. Facilitate key Scrum events (daily stand ups, sprint planning, reviews, and retrospectives) and remove impediments to team progress. Mentor and guide other Scrum Masters and team members to build Agile capability across the organisation. Ensure project delivery within agreed scope, budget, and timelines while meeting business, technical, and contractual obligations. Oversee project plans, budgets, schedules, and staffing, coordinating activities among IBM teams, client stakeholders, and vendor partners. Establish and maintain effective communication with stakeholders, providing regular project updates and ensuring transparency. Drive continuous improvement in delivery processes, Agile maturity, and project management methodologies. Ensure all deliverables meet IBM's quality, security, and compliance standards for defence and security environments. Required education None Preferred education Bachelor's Degree Required technical and professional expertise Proven experience in project management and methodologies. Strong organisational, time and stakeholder management skills. Excellent communication and interpersonal skills. Demonstrable evidence of strong commercial and financial management experiences. Ability to work well in a team and adapt to changing priorities. Team leadership experiences Team leadership Working with clients As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 5 years. You must be able to hold or gain a UK government security clearance. Preferred technical and professional experience Experience with project management software (e.g., Jira, MS Project, Asana). Knowledge of Agile methodologies and Scrum framework. Familiarity with software development life cycle (SDLC). Experience working in a fast paced, dynamic environment. Passion for project management and continuous improvement Industry standard project management certifications i.e. PMI PMP Desirable certifications Certified ScrumMaster (CSM) Advanced Certified ScrumMaster (A CSM) Certified Scrum Professional - ScrumMaster (CSP SM) Professional Scrum Master I, II, III (PSM I-III) ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that , dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organisations in the world, we're also one of the biggest technology and consulting employers . click apply for full job details
Unilever Deutschland Holding GmbH
Kingston Upon Thames, Surrey
Job Title: Executive Compensation Manager Business Function: Reward Location: 100VE Work-Level: 2A Background/General Purpose of Position This role provides support on all executive reward matters, including preparation for Remuneration Committee meetings, managing the production of the annual Directors' Remuneration Report and supporting with shareholder engagement Expected Work Support on all aspects of governance around executive pay, including planning for Remuneration Committee meetings and drafting papers and preparing pre-read and supporting data and analysis for alignment meetings with key stakeholders. Manage the end-to-end process in relation to the preparation of the annual Directors' Remuneration Report, collecting and validating data inputs, gathering input from internal and external partners, drafting the report narrative and working with the external auditors to provide supporting data. Support the Head of Executive Compensation with all aspects of shareholder/ proxy engagement, including research on shareholders, preparing supporting materials for consultation meetings, analysing outputs from shareholder discussions, reviewing proxy reports, responding to questions and preparing for the AGM. Review the effectiveness of the Remuneration Policy and its operation annually to assure compliance and alignment with standard process and good corporate governance. Input into executive short- and long-term incentive scheme design and implementation. Oversee Non-Executive Directors' fee administration including annual benchmarking process and payroll operations. Build strong relationships with key stakeholders such as the ULE, HRLT, Legal, Finance, PEX and the Reward team. Pro-actively monitor the external landscape, both in terms of keeping up-to-date on relevant legislation relating to reward issues (e.g. tax, share plans, pensions) as well as emerging trends, hot topics and pioneering reward practices. Contribute to global reward projects as required, in support of continuous improvement and innovation across the reward function. Leadership & Resource accountability Expected to demonstrate high level of accountability and ownership on individual role remit, working directly with internal partners and external advisers and working alongside other members of the Executive Compensation team and wider reward team. Problem Solving Problems are technical (design and operational), human (wide stakeholder influence), financial (high impact for ED & ULE level roles; also financial KPIs under bonus/long-term incentives), size and complexity of organisation ( 130k employees across multiple geographies and functions) and legal and regulatory (plc governance and local statutory requirements). Change Will need to be comfortable navigating high levels of change internally and externally. Task Horizon Operational delivery is typically across a year. Key Skills Experience & Qualifications Required Experience: 3-4 years of relevant experience in reward function, with a strong understanding of global reward policies, practices, pay benchmarking and short/long-term incentives. Ideally some prior experience working in executive compensation either in-house or in a consulting environment, including UK plc listed remuneration governance, but this is desirable not essential. Pro-active and curious: takes a self-reliant approach to solving problems, comfortable dealing with complexity and ambiguity, takes individual accountability for the delivery of outcomes. Communication: Articulate with strong written and verbal communication skills, ability to convey complex information clearly and concisely. Analytical: Strong analytical, numerical and problem-solving skills, with excellent attention to detail as well as being able to interpret data and insights to apply the bigger strategic context. Financial: Able to understand business performance measures and results and financial instruments, e.g. share plans. Stakeholder Management: ability to manage and influence stakeholders at all levels of the organisation; experience successfully managing a diverse range of partners, external and internal. Planning & Organisation: Strong planning, organisation and project management skills, with the ability to manage high volume of work and conflicting priorities, deliver results within deadlines and hold wider cross functional teams accountable for their actions. Collaboration: Ability to work effectively in a team environment and collaborate with cross-functional teams. IT skills: advanced Microsoft Excel and Powerpoint. Knowledge of Workday would also be useful. Contacts/Key stakeholders CHROs on the HR Leadership Team and their HR teams within the Business Groups Reward Leadership Team Business leaders including ULE Talent, Performance & OD&A team Global Performance Management finance team Head of Incentives and Pay Transparency Reward BPs in the field Other specialist teams e.g. Communications, Investor Relations, Tax and Legal/CoSec Internal operational partners (PEX, payroll, global equity) External partners, including Remuneration Committee advisers (PwC), tax advisers (EY & Deloitte), auditors (KPMG), legal advisers (Linklaters, Clifford Chance). NOTES In September 2020, Unilever announced the intention to build a new sustainable campus site in Kingston, London. This site will house some employees who currently work in 100 Victoria Embankment in Blackfriars together with colleagues who are currently located in Lever House in Kingston. We are excited to be creating our own Unilever sustainable, agile work environment. The campus is due to be completed in 2026. What We Offer Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You'll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment. Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all. Diversity at Unilever Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here (link omitted).
Jan 14, 2026
Full time
Job Title: Executive Compensation Manager Business Function: Reward Location: 100VE Work-Level: 2A Background/General Purpose of Position This role provides support on all executive reward matters, including preparation for Remuneration Committee meetings, managing the production of the annual Directors' Remuneration Report and supporting with shareholder engagement Expected Work Support on all aspects of governance around executive pay, including planning for Remuneration Committee meetings and drafting papers and preparing pre-read and supporting data and analysis for alignment meetings with key stakeholders. Manage the end-to-end process in relation to the preparation of the annual Directors' Remuneration Report, collecting and validating data inputs, gathering input from internal and external partners, drafting the report narrative and working with the external auditors to provide supporting data. Support the Head of Executive Compensation with all aspects of shareholder/ proxy engagement, including research on shareholders, preparing supporting materials for consultation meetings, analysing outputs from shareholder discussions, reviewing proxy reports, responding to questions and preparing for the AGM. Review the effectiveness of the Remuneration Policy and its operation annually to assure compliance and alignment with standard process and good corporate governance. Input into executive short- and long-term incentive scheme design and implementation. Oversee Non-Executive Directors' fee administration including annual benchmarking process and payroll operations. Build strong relationships with key stakeholders such as the ULE, HRLT, Legal, Finance, PEX and the Reward team. Pro-actively monitor the external landscape, both in terms of keeping up-to-date on relevant legislation relating to reward issues (e.g. tax, share plans, pensions) as well as emerging trends, hot topics and pioneering reward practices. Contribute to global reward projects as required, in support of continuous improvement and innovation across the reward function. Leadership & Resource accountability Expected to demonstrate high level of accountability and ownership on individual role remit, working directly with internal partners and external advisers and working alongside other members of the Executive Compensation team and wider reward team. Problem Solving Problems are technical (design and operational), human (wide stakeholder influence), financial (high impact for ED & ULE level roles; also financial KPIs under bonus/long-term incentives), size and complexity of organisation ( 130k employees across multiple geographies and functions) and legal and regulatory (plc governance and local statutory requirements). Change Will need to be comfortable navigating high levels of change internally and externally. Task Horizon Operational delivery is typically across a year. Key Skills Experience & Qualifications Required Experience: 3-4 years of relevant experience in reward function, with a strong understanding of global reward policies, practices, pay benchmarking and short/long-term incentives. Ideally some prior experience working in executive compensation either in-house or in a consulting environment, including UK plc listed remuneration governance, but this is desirable not essential. Pro-active and curious: takes a self-reliant approach to solving problems, comfortable dealing with complexity and ambiguity, takes individual accountability for the delivery of outcomes. Communication: Articulate with strong written and verbal communication skills, ability to convey complex information clearly and concisely. Analytical: Strong analytical, numerical and problem-solving skills, with excellent attention to detail as well as being able to interpret data and insights to apply the bigger strategic context. Financial: Able to understand business performance measures and results and financial instruments, e.g. share plans. Stakeholder Management: ability to manage and influence stakeholders at all levels of the organisation; experience successfully managing a diverse range of partners, external and internal. Planning & Organisation: Strong planning, organisation and project management skills, with the ability to manage high volume of work and conflicting priorities, deliver results within deadlines and hold wider cross functional teams accountable for their actions. Collaboration: Ability to work effectively in a team environment and collaborate with cross-functional teams. IT skills: advanced Microsoft Excel and Powerpoint. Knowledge of Workday would also be useful. Contacts/Key stakeholders CHROs on the HR Leadership Team and their HR teams within the Business Groups Reward Leadership Team Business leaders including ULE Talent, Performance & OD&A team Global Performance Management finance team Head of Incentives and Pay Transparency Reward BPs in the field Other specialist teams e.g. Communications, Investor Relations, Tax and Legal/CoSec Internal operational partners (PEX, payroll, global equity) External partners, including Remuneration Committee advisers (PwC), tax advisers (EY & Deloitte), auditors (KPMG), legal advisers (Linklaters, Clifford Chance). NOTES In September 2020, Unilever announced the intention to build a new sustainable campus site in Kingston, London. This site will house some employees who currently work in 100 Victoria Embankment in Blackfriars together with colleagues who are currently located in Lever House in Kingston. We are excited to be creating our own Unilever sustainable, agile work environment. The campus is due to be completed in 2026. What We Offer Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You'll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment. Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all. Diversity at Unilever Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here (link omitted).
About Spotted Zebra At Spotted Zebra, we're revolutionising how the world's leading organisations build future-ready teams. We're an award-winning Series A company whose Interview Intelligence and Assessment platform combines cutting edge skills science with responsible AI to help enterprises make better, more objective hiring decisions with confidence every time. What we do: We're redefining how great teams are built, helping organisations identify, evaluate, and secure the right talent with precision and speed. Our comprehensive platform features AI powered interview tools, validated blended assessments, and industry leading skills science that transforms conversations into meaningful insights and empowers data driven decisions that drive real impact. The numbers that matter: 25% faster time to hire 20% improved speed to competence 8x return on investment Who's already on board: Forward thinking teams at Virgin Media O2, Lidl, Merlin Entertainments, and Paramount trust us to help them spot the right hire every time and deliver hiring magic. Why this matters: We're not just another HR tech company. We're solving one of the biggest challenges facing every growing business: finding and hiring exceptional people, fast. Our platform doesn't just assess candidates - it predicts success and empowers talent teams with AI tools they love. Our Dazzle (That's Our Team!) Fun fact: A group of zebras is called a dazzle - and ours truly is dazzling! We create a culture in which our team thrives and gallops ahead. As we roam free and empower our dazzle, we gallop ahead on the journey to achieving our goals. We understand this journey will pose challenges along the way, yet we brighten the trail with our positive mindset and encouragement of others. The dazzle continuously moves, gaining knowledge and skills so that we can graze new grounds. What You'll Be Doing You'll take ownership of our next generation AI recruitment product, crafted to solve one of the biggest recruitment challenges whilst ensuring every candidate has a fair and positive experience. Working closely with our AI/Data Science and Occupational Psychology teams, you'll shape how hiring teams understand talent and make their most important decisions. Key Responsibilities: Owning a key product area, working closely with the Head of Product to develop our overall vision and strategy Shaping a vision for your product area that aligns with our overall company vision, inspiring your team in building towards it Understanding and validating the real needs of users using a mix of quantitative data analysis and qualitative user research Generating great ideas, working closely with Design, Engineering and Data Science AI and operations functions Leverage AI to accelerate discovery and delivery, enabling your team to work efficiently and deliver impact quickly. Identifying clear and measurable metrics to monitor the success of the product Accountability for the delivery and success of your products, reporting progress to stakeholders across the business Owning the product backlog, prioritising considerately to balance new offerings, experience improvements and platform improvements Ensuring the team has clear objectives (outcome focused where possible), and everyone is clear on what they are doing and how it contributes to the overall company strategy Must-Haves Proven experience leading end to end product management across complex, web based SaaS products. Strong execution and delivery skills, with a track record of shipping impactful products at pace in startup or scale up environments. Skilled in discovery, able to frame problems clearly, validate assumptions with users, and test ideas fast through data and prototypes. Experience collaborating closely with engineers and designers in small teams. Comfortable operating in a lean, high autonomy environment, where prioritisation and trade offs must be made quickly. Ability to balance user needs, commercial priorities, and technical feasibility, and to define clear, outcome focused objectives for the team and organise the delivery. Comfortable creating wireframes, user flows, and light UX designs using a design system, bridging product thinking with design execution. Experience delivering AI features within SaaS products. Strong understanding of AI fundamentals and principles. Good understanding of AI compliance, to drive responsible and ethical product development. Excellent stakeholder management and communication skills, able to influence and inspire at all levels. A curious, resourceful, and adaptable thinker who thrives in ambiguity and is excited about shaping how AI will transform product development and delivery. You've led a cross functional, remote product team with agile ways of workings. You energise and inspire the people you work with. You have strong analytical skills, producing actionable recommendations from quantitative data and user research. You have a firm understanding of design thinking (or a similar innovation approach), user research methodologies, and experience partnering with Designers. You are an advocate for your users, championing their needs across the business. Nice-to-Haves Experience with vibe coding tools (such as Lovable AI and Claude AI). Experience within HR Tech. Meaningful share options Health insurance Enhanced pension Nursery salary sacrifice scheme ️ 25 days holiday Remote first Work from home budget L&D budget Dental cover Eyes care support Co working space Wellbeing allowance ️ Travel insurance Electric car scheme Our Commitment to Diversity & Inclusion At Spotted Zebra, we welcome people of all stripes. We are committed to providing equal opportunities and an inclusive and diverse culture. We believe that each and every one of us possesses an extraordinary set of skills and abilities, waiting to be discovered, nurtured, and harnessed for the benefit of all. We are a team. And no matter your race, gender, sexual orientation, religion, civil or family status, age, or disability, we will empower you to unleash your superpower to help us create a world where everyone is able to utilise their unique blend of skills and abilities to contribute to the greater good. Everyone is unique and we encourage you to let us know in your application, or share with your recruiter directly, if there is anything we can do to make your interview experience with us more comfortable and positive. At Spotted Zebra, everyone is welcome. So even if you don't meet all the requirements, we would still love to hear from you. We are always keen to speak with people who are passionate about our mission. Ready to gallop ahead with us? We're a team that moves fast, thinks big, and isn't afraid to challenge how things have always been done. If you're excited about using AI and skills science to transform how the world hires, apply now and a member of our dazzle will be in touch!
Jan 13, 2026
Full time
About Spotted Zebra At Spotted Zebra, we're revolutionising how the world's leading organisations build future-ready teams. We're an award-winning Series A company whose Interview Intelligence and Assessment platform combines cutting edge skills science with responsible AI to help enterprises make better, more objective hiring decisions with confidence every time. What we do: We're redefining how great teams are built, helping organisations identify, evaluate, and secure the right talent with precision and speed. Our comprehensive platform features AI powered interview tools, validated blended assessments, and industry leading skills science that transforms conversations into meaningful insights and empowers data driven decisions that drive real impact. The numbers that matter: 25% faster time to hire 20% improved speed to competence 8x return on investment Who's already on board: Forward thinking teams at Virgin Media O2, Lidl, Merlin Entertainments, and Paramount trust us to help them spot the right hire every time and deliver hiring magic. Why this matters: We're not just another HR tech company. We're solving one of the biggest challenges facing every growing business: finding and hiring exceptional people, fast. Our platform doesn't just assess candidates - it predicts success and empowers talent teams with AI tools they love. Our Dazzle (That's Our Team!) Fun fact: A group of zebras is called a dazzle - and ours truly is dazzling! We create a culture in which our team thrives and gallops ahead. As we roam free and empower our dazzle, we gallop ahead on the journey to achieving our goals. We understand this journey will pose challenges along the way, yet we brighten the trail with our positive mindset and encouragement of others. The dazzle continuously moves, gaining knowledge and skills so that we can graze new grounds. What You'll Be Doing You'll take ownership of our next generation AI recruitment product, crafted to solve one of the biggest recruitment challenges whilst ensuring every candidate has a fair and positive experience. Working closely with our AI/Data Science and Occupational Psychology teams, you'll shape how hiring teams understand talent and make their most important decisions. Key Responsibilities: Owning a key product area, working closely with the Head of Product to develop our overall vision and strategy Shaping a vision for your product area that aligns with our overall company vision, inspiring your team in building towards it Understanding and validating the real needs of users using a mix of quantitative data analysis and qualitative user research Generating great ideas, working closely with Design, Engineering and Data Science AI and operations functions Leverage AI to accelerate discovery and delivery, enabling your team to work efficiently and deliver impact quickly. Identifying clear and measurable metrics to monitor the success of the product Accountability for the delivery and success of your products, reporting progress to stakeholders across the business Owning the product backlog, prioritising considerately to balance new offerings, experience improvements and platform improvements Ensuring the team has clear objectives (outcome focused where possible), and everyone is clear on what they are doing and how it contributes to the overall company strategy Must-Haves Proven experience leading end to end product management across complex, web based SaaS products. Strong execution and delivery skills, with a track record of shipping impactful products at pace in startup or scale up environments. Skilled in discovery, able to frame problems clearly, validate assumptions with users, and test ideas fast through data and prototypes. Experience collaborating closely with engineers and designers in small teams. Comfortable operating in a lean, high autonomy environment, where prioritisation and trade offs must be made quickly. Ability to balance user needs, commercial priorities, and technical feasibility, and to define clear, outcome focused objectives for the team and organise the delivery. Comfortable creating wireframes, user flows, and light UX designs using a design system, bridging product thinking with design execution. Experience delivering AI features within SaaS products. Strong understanding of AI fundamentals and principles. Good understanding of AI compliance, to drive responsible and ethical product development. Excellent stakeholder management and communication skills, able to influence and inspire at all levels. A curious, resourceful, and adaptable thinker who thrives in ambiguity and is excited about shaping how AI will transform product development and delivery. You've led a cross functional, remote product team with agile ways of workings. You energise and inspire the people you work with. You have strong analytical skills, producing actionable recommendations from quantitative data and user research. You have a firm understanding of design thinking (or a similar innovation approach), user research methodologies, and experience partnering with Designers. You are an advocate for your users, championing their needs across the business. Nice-to-Haves Experience with vibe coding tools (such as Lovable AI and Claude AI). Experience within HR Tech. Meaningful share options Health insurance Enhanced pension Nursery salary sacrifice scheme ️ 25 days holiday Remote first Work from home budget L&D budget Dental cover Eyes care support Co working space Wellbeing allowance ️ Travel insurance Electric car scheme Our Commitment to Diversity & Inclusion At Spotted Zebra, we welcome people of all stripes. We are committed to providing equal opportunities and an inclusive and diverse culture. We believe that each and every one of us possesses an extraordinary set of skills and abilities, waiting to be discovered, nurtured, and harnessed for the benefit of all. We are a team. And no matter your race, gender, sexual orientation, religion, civil or family status, age, or disability, we will empower you to unleash your superpower to help us create a world where everyone is able to utilise their unique blend of skills and abilities to contribute to the greater good. Everyone is unique and we encourage you to let us know in your application, or share with your recruiter directly, if there is anything we can do to make your interview experience with us more comfortable and positive. At Spotted Zebra, everyone is welcome. So even if you don't meet all the requirements, we would still love to hear from you. We are always keen to speak with people who are passionate about our mission. Ready to gallop ahead with us? We're a team that moves fast, thinks big, and isn't afraid to challenge how things have always been done. If you're excited about using AI and skills science to transform how the world hires, apply now and a member of our dazzle will be in touch!
Site Name: UK - Hertfordshire - Ware Posted Date: Jan 9 2026 This role leads a multi disciplinary Informatics Data Science team (for eg. data scientists, pharmaceutical scientists, data engineers, informatics and data systems specialists, and statisticians) to design, deliver and sustain digital and data capabilities across the value chain. The team supports New Product Introduction (NPI) and commercial manufacture at the Ware manufacturing site. Key elements of the role include: Managing the Informatics Data Science team (building team capability through coaching, training and development so members meet role expectations and regulatory requirements). Define and execute the site data and analytics strategy for Global Supply Chain operations and process performance with a focus on Product Lifecycle Management (PLM), Continuous Process Verification (CPV) and waste reduction. This includes the design, construction and implementation of new automated data processes, datamarts, reports, data models and data visualisations to accelerate the Introduction of New Products (NPI) and product transfers data, implementation of product performance process improvements, through root cause analysis and change management. Ensure the deployment of sustainable data solutions in compliance with Quality Management System (QMS), related requirements and aligned with GSK strategy. Maintain and curate data flows from sources such as SAP, IP21, eBR/LIMS and laboratory systems for GxP datasets, Periodic Product Reviews (PPRs), investigations, MSAT/CPV trending, other functional area data analytics and reporting. Support Smart Manufacturing (SM) Program and new tools as they get developed and need data science expertise including Artificial Intelligence (AI) applications across different areas at Ware. Help SM team to define data architecture, optimise data flows, develop visualisations and enable data decision making and problem solving for Business, in alignment with SM ambition. Partner with Central Digital Teams, Tech, Engineering, GPS, Quality and Production Teams to deliver Smart Manufacturing goals for Ware Site. Collaborate and influence business stakeholders to gather suitably structured information and ensure data is freely available (to aid /drive data use and data based decision making). Key Responsibilities: Responsible for the recruitment (including apprentices and industry placement students) and management of the Informatics Data Science team, to maintain and enhance DDA capability in support of the Global Supply Chain (GSC). Ensures Informatics capability at the Ware site is sustained for current and future requirements. Responsible for strategic direction / proactive approach, and influence to drive change and continuous improvement in the Data processes by improving or reducing the complexity of data processes: including implementing new or alternative business process improvements to maximise the business benefit, aligned to the change management strategy. May serve as the business lead for the development, deployment and/or migration to new system and business processes. Ensuring common standards are defined and adopted. Responsible for key data improvement projects i.e. design /development / pilot and deployment of local systems, data analytics tools / processes to facilitate the use and interpretation of data. Ensures that all data analytics activities are planned, resourced and completed on time, and in accordance with project and regulatory requirements. Collaborates with key stakeholders and partners other the business and functions (Medicines Development and Supply Quality / Technical / IT) to ensure that the data and reporting infrastructure is fit for purpose. Contributes to the wider informatics network, ensuring that best practices are incorporated into the local ways of working, maintaining a data science knowledge to ensure requirements of the site are considered in the development and roll out of global solutions. Support external and internal audits/inspections as required, and all relevant compliance requirements. About You: This role is a fantastic opportunity to be instrumental in developing and delivering the Ware Site's future factory strategy. You will be working at the forefront of digital transformation within GSK, in a high profile role with senior stakeholder involvement. About Ware Manufacturing Site: We are co located with our R&D colleagues and recently opened a new, state of the art oral solid dose facility at Ware. At this location our scientists, technicians and engineers (from R&D and Global Supply Chain - GSC) work collaboratively together (using the latest technologies) to rapidly knowledge transfer and deliver GSK's most innovative, medicines faster and more efficiently. On site we produce over 60 million respiratory inhalers each year with growing demand in future years. The site also processes Active Pharmaceutical Ingredient (API) for use both on site and other manufacturing sites in our network. APPLICATION CLOSING DATE - Friday 23rd of January 2026 (COB). Basic Qualifications: Bachelor's degree in Data Science, Pharmaceutical, Biological or Computer Sciences, Analytical Chemistry, Chemistry, Mathematics, Engineering, or another related subject with a high numeracy content. Relevant experience (eg; Data Science, Pharmaceutical Development or Manufacturing environment, with an emphasis on data analytics). Preferred Qualifications: Experience in managerial role within in a Data Science, Pharmaceutical Development or Manufacturing environment (with an emphasis on data analytics) or MSc/MEng or Data Science Post Graduate Degree. A broad experience of proven delivery within the Pharmaceutical or related industry, direct experience within technical roles, excellent interpersonal and leadership skills, excellent communication skills (oral and written). Benefits: Competitive base Salary Annual bonus based on company performance Opportunities to partake in on the job training courses Opportunities for support for professional development and chartership (accreditations and professional bodies) Access to healthcare and wellbeing programmes Employee recognition programmes What we value: We welcome people who bring curiosity, humility and a practical approach. We are committed to inclusion and to creating a supportive environment where everyone can grow. If you enjoy solving real problems, delivering measurable results, and helping teams succeed, we encourage you to apply. If you would like to learn more about our company wide benefits and life at GSK we would suggest looking at our webpage Life at GSK. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation ; oncology ; HIV ; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. We have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. . click apply for full job details
Jan 13, 2026
Full time
Site Name: UK - Hertfordshire - Ware Posted Date: Jan 9 2026 This role leads a multi disciplinary Informatics Data Science team (for eg. data scientists, pharmaceutical scientists, data engineers, informatics and data systems specialists, and statisticians) to design, deliver and sustain digital and data capabilities across the value chain. The team supports New Product Introduction (NPI) and commercial manufacture at the Ware manufacturing site. Key elements of the role include: Managing the Informatics Data Science team (building team capability through coaching, training and development so members meet role expectations and regulatory requirements). Define and execute the site data and analytics strategy for Global Supply Chain operations and process performance with a focus on Product Lifecycle Management (PLM), Continuous Process Verification (CPV) and waste reduction. This includes the design, construction and implementation of new automated data processes, datamarts, reports, data models and data visualisations to accelerate the Introduction of New Products (NPI) and product transfers data, implementation of product performance process improvements, through root cause analysis and change management. Ensure the deployment of sustainable data solutions in compliance with Quality Management System (QMS), related requirements and aligned with GSK strategy. Maintain and curate data flows from sources such as SAP, IP21, eBR/LIMS and laboratory systems for GxP datasets, Periodic Product Reviews (PPRs), investigations, MSAT/CPV trending, other functional area data analytics and reporting. Support Smart Manufacturing (SM) Program and new tools as they get developed and need data science expertise including Artificial Intelligence (AI) applications across different areas at Ware. Help SM team to define data architecture, optimise data flows, develop visualisations and enable data decision making and problem solving for Business, in alignment with SM ambition. Partner with Central Digital Teams, Tech, Engineering, GPS, Quality and Production Teams to deliver Smart Manufacturing goals for Ware Site. Collaborate and influence business stakeholders to gather suitably structured information and ensure data is freely available (to aid /drive data use and data based decision making). Key Responsibilities: Responsible for the recruitment (including apprentices and industry placement students) and management of the Informatics Data Science team, to maintain and enhance DDA capability in support of the Global Supply Chain (GSC). Ensures Informatics capability at the Ware site is sustained for current and future requirements. Responsible for strategic direction / proactive approach, and influence to drive change and continuous improvement in the Data processes by improving or reducing the complexity of data processes: including implementing new or alternative business process improvements to maximise the business benefit, aligned to the change management strategy. May serve as the business lead for the development, deployment and/or migration to new system and business processes. Ensuring common standards are defined and adopted. Responsible for key data improvement projects i.e. design /development / pilot and deployment of local systems, data analytics tools / processes to facilitate the use and interpretation of data. Ensures that all data analytics activities are planned, resourced and completed on time, and in accordance with project and regulatory requirements. Collaborates with key stakeholders and partners other the business and functions (Medicines Development and Supply Quality / Technical / IT) to ensure that the data and reporting infrastructure is fit for purpose. Contributes to the wider informatics network, ensuring that best practices are incorporated into the local ways of working, maintaining a data science knowledge to ensure requirements of the site are considered in the development and roll out of global solutions. Support external and internal audits/inspections as required, and all relevant compliance requirements. About You: This role is a fantastic opportunity to be instrumental in developing and delivering the Ware Site's future factory strategy. You will be working at the forefront of digital transformation within GSK, in a high profile role with senior stakeholder involvement. About Ware Manufacturing Site: We are co located with our R&D colleagues and recently opened a new, state of the art oral solid dose facility at Ware. At this location our scientists, technicians and engineers (from R&D and Global Supply Chain - GSC) work collaboratively together (using the latest technologies) to rapidly knowledge transfer and deliver GSK's most innovative, medicines faster and more efficiently. On site we produce over 60 million respiratory inhalers each year with growing demand in future years. The site also processes Active Pharmaceutical Ingredient (API) for use both on site and other manufacturing sites in our network. APPLICATION CLOSING DATE - Friday 23rd of January 2026 (COB). Basic Qualifications: Bachelor's degree in Data Science, Pharmaceutical, Biological or Computer Sciences, Analytical Chemistry, Chemistry, Mathematics, Engineering, or another related subject with a high numeracy content. Relevant experience (eg; Data Science, Pharmaceutical Development or Manufacturing environment, with an emphasis on data analytics). Preferred Qualifications: Experience in managerial role within in a Data Science, Pharmaceutical Development or Manufacturing environment (with an emphasis on data analytics) or MSc/MEng or Data Science Post Graduate Degree. A broad experience of proven delivery within the Pharmaceutical or related industry, direct experience within technical roles, excellent interpersonal and leadership skills, excellent communication skills (oral and written). Benefits: Competitive base Salary Annual bonus based on company performance Opportunities to partake in on the job training courses Opportunities for support for professional development and chartership (accreditations and professional bodies) Access to healthcare and wellbeing programmes Employee recognition programmes What we value: We welcome people who bring curiosity, humility and a practical approach. We are committed to inclusion and to creating a supportive environment where everyone can grow. If you enjoy solving real problems, delivering measurable results, and helping teams succeed, we encourage you to apply. If you would like to learn more about our company wide benefits and life at GSK we would suggest looking at our webpage Life at GSK. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation ; oncology ; HIV ; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. We have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. . click apply for full job details
Job Title: Service Coordinator (UPS) Location: Scarborough Salary: Competitive Job type: Full Time - Permanent We want all our colleagues to grow and build careers with Dale. We invest in our people for the future. Many of our team members have been with us for over 30 years and some of our management team began their careers as apprentices. As we have grown so too have they and that knowledge is passed down as our team develops and evolves. No two days are the same and variety is a key part of life for our team at Dale. There's always an opportunity to learn new skills and progress your career. We want to be a great place to work that is diverse and inclusive which is why we focus on supporting people and their development. Why you're our kind of person: We operate in an agile fast paced environment, and we are always looking forward, improving, never settling and wanting to be the difference for our customers. It's an exciting time to join the energy industry as we seek to reduce our reliance on fossil fuels and our ambitions present a tremendous opportunity. We work hard to deliver, and there's a lot to do, but the ability to make an impact in our business is significant. So, if that resonates with you and you want to love our customers as we do then come join a team of like-minded people. The Role: Identify planned, remedial and reactive works, efficiently coordinate available engineers, specialist tools and materials to the site following customers access requirements. Control invoicing, forecasts and work closely with the contract manager to deliver contractual requirements and any customer escalations. What you'll do: Provide primary point of contact to customers. Forecasting and contract scheduling of all planned and reactive service-related issues. Control of documentation to support the delivery of the contract visits such as Engineer permits, authorisations, inductions, and RAMS etc. Review and closure of all customer queries, including billing and Purchase Order amendments or uplifts. Ensure that key personnel are kept informed of customer requirements and any significant issues. Raise and co-ordinate warranty claims and contract repairs in line with customer expectations. Work efficiently and effectively with the Project Managers and other areas or departments to fulfil overall company objectives. Liaise with other coordinators and Service Support to maximise efficiencies and ensure customers' requirements are met. To contribute to the achievement of department and business KPI objectives. Complete any reasonable task as directed by the Contracts Manager. What good looks like: Seamless: You'll provide high quality solutions to our customers Specialist: You'll be skilled in your area, be an expert in a number of Dale processes and be commercially smart. Collaborative: You'll advise your colleagues and input into other work, and also be able to work independently to get the job done. Experience Required: 2+ years working in a similar role in the service industry. Good negotiation and influencing skills. Excellent planning and organisational skills. Experienced at working with MS Outlook/Word/Excel and PDF documents, though training will be provided. Excellent communication and customer service skills. Team player as well as ability to work on own initiative. You'll be passionate about health and safety and ensuring that everyone goes home from work safely from our projects. You'll communicate openly, transparently, and effectively to ensure a high level of customer service. You'll be resilient and thrive in a fast-paced environment. You'll be inquisitive and stay up to date with industry and technical changes and legislation. You'll be keen to work collaboratively with others to develop shared solutions. You'll have good levels of self-awareness, excellent interpersonal and communication skills. You'll have good time management skills. Our values: Do the right thing. Be the difference. Love our customers. Never settle. Look forward. Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job titles of: Maintenance Planner, Operations Planner, Company Planner, Operations and Scheduling Coordinator, Scheduling Coordinator, Field Service Coordinator, Office Support, Customer Support, Technical Service Coordinator, Service Support Administrator Customer Services Executive, Customer Service Representative, Client Service, Customer Services, Customer Assistant, Customer Service Consultant, Customer Service Administrator, Customer Support, Business Support will also be considered for this role.
Jan 13, 2026
Full time
Job Title: Service Coordinator (UPS) Location: Scarborough Salary: Competitive Job type: Full Time - Permanent We want all our colleagues to grow and build careers with Dale. We invest in our people for the future. Many of our team members have been with us for over 30 years and some of our management team began their careers as apprentices. As we have grown so too have they and that knowledge is passed down as our team develops and evolves. No two days are the same and variety is a key part of life for our team at Dale. There's always an opportunity to learn new skills and progress your career. We want to be a great place to work that is diverse and inclusive which is why we focus on supporting people and their development. Why you're our kind of person: We operate in an agile fast paced environment, and we are always looking forward, improving, never settling and wanting to be the difference for our customers. It's an exciting time to join the energy industry as we seek to reduce our reliance on fossil fuels and our ambitions present a tremendous opportunity. We work hard to deliver, and there's a lot to do, but the ability to make an impact in our business is significant. So, if that resonates with you and you want to love our customers as we do then come join a team of like-minded people. The Role: Identify planned, remedial and reactive works, efficiently coordinate available engineers, specialist tools and materials to the site following customers access requirements. Control invoicing, forecasts and work closely with the contract manager to deliver contractual requirements and any customer escalations. What you'll do: Provide primary point of contact to customers. Forecasting and contract scheduling of all planned and reactive service-related issues. Control of documentation to support the delivery of the contract visits such as Engineer permits, authorisations, inductions, and RAMS etc. Review and closure of all customer queries, including billing and Purchase Order amendments or uplifts. Ensure that key personnel are kept informed of customer requirements and any significant issues. Raise and co-ordinate warranty claims and contract repairs in line with customer expectations. Work efficiently and effectively with the Project Managers and other areas or departments to fulfil overall company objectives. Liaise with other coordinators and Service Support to maximise efficiencies and ensure customers' requirements are met. To contribute to the achievement of department and business KPI objectives. Complete any reasonable task as directed by the Contracts Manager. What good looks like: Seamless: You'll provide high quality solutions to our customers Specialist: You'll be skilled in your area, be an expert in a number of Dale processes and be commercially smart. Collaborative: You'll advise your colleagues and input into other work, and also be able to work independently to get the job done. Experience Required: 2+ years working in a similar role in the service industry. Good negotiation and influencing skills. Excellent planning and organisational skills. Experienced at working with MS Outlook/Word/Excel and PDF documents, though training will be provided. Excellent communication and customer service skills. Team player as well as ability to work on own initiative. You'll be passionate about health and safety and ensuring that everyone goes home from work safely from our projects. You'll communicate openly, transparently, and effectively to ensure a high level of customer service. You'll be resilient and thrive in a fast-paced environment. You'll be inquisitive and stay up to date with industry and technical changes and legislation. You'll be keen to work collaboratively with others to develop shared solutions. You'll have good levels of self-awareness, excellent interpersonal and communication skills. You'll have good time management skills. Our values: Do the right thing. Be the difference. Love our customers. Never settle. Look forward. Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job titles of: Maintenance Planner, Operations Planner, Company Planner, Operations and Scheduling Coordinator, Scheduling Coordinator, Field Service Coordinator, Office Support, Customer Support, Technical Service Coordinator, Service Support Administrator Customer Services Executive, Customer Service Representative, Client Service, Customer Services, Customer Assistant, Customer Service Consultant, Customer Service Administrator, Customer Support, Business Support will also be considered for this role.
