Claims Handler - Domestic Major Loss

Claims Handler - Domestic Major Loss, Birmingham (hybrid) - up to £25k per annum plus an excellent benefits package, offering a full training development programme with support towards Industry qualifications, 25 days holiday plus bank holidays, Healthcare, Pension, Employee wellbeing assistance, Life Assurance and Group Income Protection.

A Global Loss Adjusting Organisation are seeking an experienced Claims Handler/Adjusting Executive to join their highly successful Midlands Domestic Major Loss team in Birmingham. This is a technical assistant role where you will work on a one to one basis with the adjusters supporting their work throughout the handling of these claims. Working hours are Monday to Friday 35 hours per week.

Key Responsibilities:

• Be able to manage incoming and outgoing correspondence and complete case enquiries as directed by the adjuster, but with the confidence and technical ability to work without direction where appropriate
• Understand the importance of ensuring all stakeholders and parties are kept fully updated at all times, and have a pro-active claims handling philosophy
• Provide assistance on site on occasion, including minute taking of meetings, preparation of the action plan, taking statements/photographs etc as directed
• Accurate daily time recording, delivering a high proportion of chargeable hours demonstrating technical competence

About you:

• Property Claims Handling experience essential
• Ideally have or be working towards Cert CII or Cert CILA
• Excellent communicator both verbal and written
• Exceptional Customer Services experience
• Be self-motivated and be able to work on your own initiative