Job Description
Description
A Little Bit About Us:
We are one of the longest established companies in the UK who specialise in the background screening. We provide a first line of defence for our clients across the globe, helping them ensure that their new hires are who they say they are and have the experience and qualifications stated on their CV or job application.
Certn is a growing global technology company that is looking to reinvent the way organizations build Trust in People with technology and AI-backed background checks. We are proud to share that we recently secured 105 million in funding, were named one of Canada's Companies-to-Watch in Deloitte's Technology Fast 50 Awards, and are becoming one of the fastest-growing start-ups.
Who are Certonians?
We are football players, DIY creators, spicy-food lovers, karaoke lovers, wine connoisseurs, and so much more! We are a team of 400+ people currently living the dream at Certn and we are looking for more team members to level us up. If you are excited about working with a group that values accountability, working synergistically with one another, being inclusive of different perspectives, and not being an a hole - aka approaching all solutions & problems with compassion and empathy - we want to hear from you!
This Opportunity:
We are looking to offer an exciting new opportunity for an Senior IT Systems Administrator to join our Global Engineering team. You will be involved in exciting challenging projects and have exposure to leading edge technology, equipment and processes.
For this role we are looking for someone who is eligible to work in the UK. This is a hybrid role part of the time based from the office and part of the time from home. Our UK Head office is in Sevenoaks, Kent. You will be reporting into the Head of IT based in Canada.
Key Responsibilities
As our Senior IT Systems Administrator , your role will include:
Service and Support:
Being a key escalation point for operational issues across EMEA (access requests, troubleshooting problems, issues, incident response when appropriate etc.)
Providing end-user support via the phone, ticketing system, and remote support as well as on-site support if needed.
Installing, configuring, and maintaining all company server hardware and network equipment.
Ensuring system security through access control, backup, and network firewalls.
Ensuring accurate record keeping of user accounts, user access, and EMEA inventory of hardware for recovery of assets and compliance when offboarding people.
Configuring, maintaining and monitoring backup systems for proper functionality.
Following proper disaster recovery strategies in case of system failures and cyberattacks.
Setup of new hire onboarding tasks for various platforms.
Supporting and finalising off boarding tasks for various platforms
Collaborating with key stakeholders to build and deploy internal training and technical documentation, manuals, and IT policies.
Innovation & Project Leadership:
Leading projects independently including the roll out and continuous support of new IT system integrations across EMEA Certn/Credence Platforms.
Responsibility for ensuring effective scoping of necessary equipment, making recommendations for new tools within budget, timely supply & deployment of equipment.
Managing 3rd party relationships and potential decommissioning of services as required.
Skills Knowledge and Expertise
We are hoping you will bring
Proven experience working as a System Administrator or a similar role in an enterprise environment.
Experience managing tasks and workload using Jira or similar project management solutions. Project Management qualification highly beneficial.
Experience with Azure AD, SharePoint, Office365, AWS, Google Workspace, and databases
Experience with systems analysis, collecting requirements and required information regarding system configuration.
You must be an excellent communicator, be willing to take accountability and enjoy innovation.
This is a fast paced, quick changing organisation so the ability to work well with change is essential. If you like a challenge this this role is for you.
Our team members can be found across Canada, the U.S., the U.K. and Australia and are well-adapted to working from home and the remote lifestyle, however, for this role we are looking for someone who is eligible to work in Canada to join our team.
Benefits
Benefits include:
Competitive salary
Share options
20 days Holiday (+ Bank Holidays) - Rising with service
Contributory Pension Scheme
Private Medical Insurance
Life Assurance
Critical illness cover
Dental cover
And a few more goodies
Does this role sound like it was made for you, yet you don't check every box?
We value diversity in our teams' experience. Whatever your background, experience, ethnicity, physical ability, sexual orientation, race, and gender is, we want to hear from you! We are dedicated to fostering an inclusive and diverse environment for all employees from all walks of life. One of our corporate goals is to build an environment that will be the best place for you to work and spend your time. To accomplish that, we know we need to develop a diverse team where everyone feels included and where a variety of voices are heard.
If you have a disability that requires accommodation during any stage of our recruitment process, please let us know how we can best assist you
About Credence
Credence is one of the longest established companies in the background screening industry, with a senior management team that similarly has a long history of working in the international background check market.
Our client base includes organisations throughout Europe, the Middle East, the US, Asia and Australia and we service a wide range of industries including financial services, industrial, oil & gas, business services, consulting, property management, education and IT related. As a background screening company, this is the experience we rely on to provide excellent service to clients - no matter the field.
Due to the nature of our clients we have extensive experience in obtaining references throughout the world.