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Accenture
SAP Core Banking Consultant / Lead
Accenture City, Manchester
Location: London/Bristol/Manchester Salary: Competitive Salary (Based on experience) Career Level: CL7/8/9 Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services, we are known for. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Our SAP Core Banking Technology Practitioners have: Deep experience inlarge-scale core banking transformations, includingSAP S/4HANA Core BankingandTransactional Banking (TRBK)migrations, platform consolidation, and post-merger integration strategies. Expertise in bothlegacy core systemsandmodern composable architectures, with a focus onSAP's modular, service-oriented architecture. Proven ability to define and executetarget-state architecturesandmigration roadmapsfor banks transitioning toSAP S/4HANA TRBK, covering deposits, loans, payments, and account management. Hands-on experience in designing and deployingSAP BTP (Business Technology Platform)andSAP Fioneersolutions like Payments Central, Loans, TRBK on SAP. Capability to consolidate and modernizecore banking components(e.g., transactional processing, product management, customer data) andnon-core functions(e.g., collections, recoveries, risk, and compliance) usingSAP's integrated suite. Knowledge ofSAP S/4HANA TRBK,SAP Fioneer, and other market-leading platforms such as Temenos, Mambu, and Thought Machine, with a focus oninteroperability and co-existence strategies. Familiarity withSAP's ecosystemfor payments, originations, servicing, fraud management, and finance & risk, includingSAP FPSL,SAP TRM, andSAP Analytics Cloud. Understanding of enabling technologies in financial services, includingSAP's digital core,cloud transformation,virtualization,RPA, andGenerative AIwithin the SAP ecosystem. Experience inAgile delivery models, includingSAP ActivateandScaled Agile Framework (SAFe)for large-scale SAP programs. Ability to collaborate acrossStrategy & Consulting,SAP Business Groups,Global Delivery Centers, andManaged Servicesto deliver end-to-end transformation. In this role you will: Lead and support SAP S/4HANA Transactional Banking (TRBK) transformation programs, including platform consolidation, data migration, and process harmonization. Provide technology consulting across Retail Banking, Commercial Banking, and Payments, with a focus on SAP TRBK-based solutions. Engage with business and IT stakeholders to define SAP TRBK target architectures, Payments Central, SAP FPSL migration strategies, and integration approaches. Build positive relationships with client and Accenture teams in a dynamic and exciting environment Work alongside clients and multi-disciplinary Accenture teams using your experience, leading and managing as you grow Have an ambition for and support building out Accenture's Banking Technology practice and cross train into other modern composable platforms Support sales opportunities that are aligned with client agendas, crafting value-driven sales propositions, with an ambition to shape solutions for delivery and success We are looking for a range of experiences in the following skills: Expected to be an SME on SAP Core Banking Lead the design, configuration, and deployment of SAP Core Banking modules SAP Payments Central module Product Factory & Business Partner Integration Engage with multiple teams and contribute on key decisions Expected to provide solutions to problems that apply across multiple teams Lead the application development process Provide guidance and mentorship to team members Ensure timely project delivery Experience of Core Banking upgrades on SAP Professional & Technical Skills: Must Have Skills: Proficiency in SAP for Banking, SAP Transactional Banking (TRBK), Core Banking. Good to have understanding of application development processes around SAP ABAP for HANA, Payments Central and FS BP Experience in leading application development projects Knowledge of banking industry regulations and compliance standards Excellent communication and leadership skills
Jan 08, 2026
Full time
Location: London/Bristol/Manchester Salary: Competitive Salary (Based on experience) Career Level: CL7/8/9 Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services, we are known for. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Our SAP Core Banking Technology Practitioners have: Deep experience inlarge-scale core banking transformations, includingSAP S/4HANA Core BankingandTransactional Banking (TRBK)migrations, platform consolidation, and post-merger integration strategies. Expertise in bothlegacy core systemsandmodern composable architectures, with a focus onSAP's modular, service-oriented architecture. Proven ability to define and executetarget-state architecturesandmigration roadmapsfor banks transitioning toSAP S/4HANA TRBK, covering deposits, loans, payments, and account management. Hands-on experience in designing and deployingSAP BTP (Business Technology Platform)andSAP Fioneersolutions like Payments Central, Loans, TRBK on SAP. Capability to consolidate and modernizecore banking components(e.g., transactional processing, product management, customer data) andnon-core functions(e.g., collections, recoveries, risk, and compliance) usingSAP's integrated suite. Knowledge ofSAP S/4HANA TRBK,SAP Fioneer, and other market-leading platforms such as Temenos, Mambu, and Thought Machine, with a focus oninteroperability and co-existence strategies. Familiarity withSAP's ecosystemfor payments, originations, servicing, fraud management, and finance & risk, includingSAP FPSL,SAP TRM, andSAP Analytics Cloud. Understanding of enabling technologies in financial services, includingSAP's digital core,cloud transformation,virtualization,RPA, andGenerative AIwithin the SAP ecosystem. Experience inAgile delivery models, includingSAP ActivateandScaled Agile Framework (SAFe)for large-scale SAP programs. Ability to collaborate acrossStrategy & Consulting,SAP Business Groups,Global Delivery Centers, andManaged Servicesto deliver end-to-end transformation. In this role you will: Lead and support SAP S/4HANA Transactional Banking (TRBK) transformation programs, including platform consolidation, data migration, and process harmonization. Provide technology consulting across Retail Banking, Commercial Banking, and Payments, with a focus on SAP TRBK-based solutions. Engage with business and IT stakeholders to define SAP TRBK target architectures, Payments Central, SAP FPSL migration strategies, and integration approaches. Build positive relationships with client and Accenture teams in a dynamic and exciting environment Work alongside clients and multi-disciplinary Accenture teams using your experience, leading and managing as you grow Have an ambition for and support building out Accenture's Banking Technology practice and cross train into other modern composable platforms Support sales opportunities that are aligned with client agendas, crafting value-driven sales propositions, with an ambition to shape solutions for delivery and success We are looking for a range of experiences in the following skills: Expected to be an SME on SAP Core Banking Lead the design, configuration, and deployment of SAP Core Banking modules SAP Payments Central module Product Factory & Business Partner Integration Engage with multiple teams and contribute on key decisions Expected to provide solutions to problems that apply across multiple teams Lead the application development process Provide guidance and mentorship to team members Ensure timely project delivery Experience of Core Banking upgrades on SAP Professional & Technical Skills: Must Have Skills: Proficiency in SAP for Banking, SAP Transactional Banking (TRBK), Core Banking. Good to have understanding of application development processes around SAP ABAP for HANA, Payments Central and FS BP Experience in leading application development projects Knowledge of banking industry regulations and compliance standards Excellent communication and leadership skills
Accenture
SAP Core Banking Consultant / Lead
Accenture City, Bristol
Location: London/Bristol/Manchester Salary: Competitive Salary (Based on experience) Career Level: CL7/8/9 Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services, we are known for. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Our SAP Core Banking Technology Practitioners have: Deep experience inlarge-scale core banking transformations, includingSAP S/4HANA Core BankingandTransactional Banking (TRBK)migrations, platform consolidation, and post-merger integration strategies. Expertise in bothlegacy core systemsandmodern composable architectures, with a focus onSAP's modular, service-oriented architecture. Proven ability to define and executetarget-state architecturesandmigration roadmapsfor banks transitioning toSAP S/4HANA TRBK, covering deposits, loans, payments, and account management. Hands-on experience in designing and deployingSAP BTP (Business Technology Platform)andSAP Fioneersolutions like Payments Central, Loans, TRBK on SAP. Capability to consolidate and modernizecore banking components(e.g., transactional processing, product management, customer data) andnon-core functions(e.g., collections, recoveries, risk, and compliance) usingSAP's integrated suite. Knowledge ofSAP S/4HANA TRBK,SAP Fioneer, and other market-leading platforms such as Temenos, Mambu, and Thought Machine, with a focus oninteroperability and co-existence strategies. Familiarity withSAP's ecosystemfor payments, originations, servicing, fraud management, and finance & risk, includingSAP FPSL,SAP TRM, andSAP Analytics Cloud. Understanding of enabling technologies in financial services, includingSAP's digital core,cloud transformation,virtualization,RPA, andGenerative AIwithin the SAP ecosystem. Experience inAgile delivery models, includingSAP ActivateandScaled Agile Framework (SAFe)for large-scale SAP programs. Ability to collaborate acrossStrategy & Consulting,SAP Business Groups,Global Delivery Centers, andManaged Servicesto deliver end-to-end transformation. In this role you will: Lead and support SAP S/4HANA Transactional Banking (TRBK) transformation programs, including platform consolidation, data migration, and process harmonization. Provide technology consulting across Retail Banking, Commercial Banking, and Payments, with a focus on SAP TRBK-based solutions. Engage with business and IT stakeholders to define SAP TRBK target architectures, Payments Central, SAP FPSL migration strategies, and integration approaches. Build positive relationships with client and Accenture teams in a dynamic and exciting environment Work alongside clients and multi-disciplinary Accenture teams using your experience, leading and managing as you grow Have an ambition for and support building out Accenture's Banking Technology practice and cross train into other modern composable platforms Support sales opportunities that are aligned with client agendas, crafting value-driven sales propositions, with an ambition to shape solutions for delivery and success We are looking for a range of experiences in the following skills: Expected to be an SME on SAP Core Banking Lead the design, configuration, and deployment of SAP Core Banking modules SAP Payments Central module Product Factory & Business Partner Integration Engage with multiple teams and contribute on key decisions Expected to provide solutions to problems that apply across multiple teams Lead the application development process Provide guidance and mentorship to team members Ensure timely project delivery Experience of Core Banking upgrades on SAP Professional & Technical Skills: Must Have Skills: Proficiency in SAP for Banking, SAP Transactional Banking (TRBK), Core Banking. Good to have understanding of application development processes around SAP ABAP for HANA, Payments Central and FS BP Experience in leading application development projects Knowledge of banking industry regulations and compliance standards Excellent communication and leadership skills
Jan 08, 2026
Full time
Location: London/Bristol/Manchester Salary: Competitive Salary (Based on experience) Career Level: CL7/8/9 Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services, we are known for. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Our SAP Core Banking Technology Practitioners have: Deep experience inlarge-scale core banking transformations, includingSAP S/4HANA Core BankingandTransactional Banking (TRBK)migrations, platform consolidation, and post-merger integration strategies. Expertise in bothlegacy core systemsandmodern composable architectures, with a focus onSAP's modular, service-oriented architecture. Proven ability to define and executetarget-state architecturesandmigration roadmapsfor banks transitioning toSAP S/4HANA TRBK, covering deposits, loans, payments, and account management. Hands-on experience in designing and deployingSAP BTP (Business Technology Platform)andSAP Fioneersolutions like Payments Central, Loans, TRBK on SAP. Capability to consolidate and modernizecore banking components(e.g., transactional processing, product management, customer data) andnon-core functions(e.g., collections, recoveries, risk, and compliance) usingSAP's integrated suite. Knowledge ofSAP S/4HANA TRBK,SAP Fioneer, and other market-leading platforms such as Temenos, Mambu, and Thought Machine, with a focus oninteroperability and co-existence strategies. Familiarity withSAP's ecosystemfor payments, originations, servicing, fraud management, and finance & risk, includingSAP FPSL,SAP TRM, andSAP Analytics Cloud. Understanding of enabling technologies in financial services, includingSAP's digital core,cloud transformation,virtualization,RPA, andGenerative AIwithin the SAP ecosystem. Experience inAgile delivery models, includingSAP ActivateandScaled Agile Framework (SAFe)for large-scale SAP programs. Ability to collaborate acrossStrategy & Consulting,SAP Business Groups,Global Delivery Centers, andManaged Servicesto deliver end-to-end transformation. In this role you will: Lead and support SAP S/4HANA Transactional Banking (TRBK) transformation programs, including platform consolidation, data migration, and process harmonization. Provide technology consulting across Retail Banking, Commercial Banking, and Payments, with a focus on SAP TRBK-based solutions. Engage with business and IT stakeholders to define SAP TRBK target architectures, Payments Central, SAP FPSL migration strategies, and integration approaches. Build positive relationships with client and Accenture teams in a dynamic and exciting environment Work alongside clients and multi-disciplinary Accenture teams using your experience, leading and managing as you grow Have an ambition for and support building out Accenture's Banking Technology practice and cross train into other modern composable platforms Support sales opportunities that are aligned with client agendas, crafting value-driven sales propositions, with an ambition to shape solutions for delivery and success We are looking for a range of experiences in the following skills: Expected to be an SME on SAP Core Banking Lead the design, configuration, and deployment of SAP Core Banking modules SAP Payments Central module Product Factory & Business Partner Integration Engage with multiple teams and contribute on key decisions Expected to provide solutions to problems that apply across multiple teams Lead the application development process Provide guidance and mentorship to team members Ensure timely project delivery Experience of Core Banking upgrades on SAP Professional & Technical Skills: Must Have Skills: Proficiency in SAP for Banking, SAP Transactional Banking (TRBK), Core Banking. Good to have understanding of application development processes around SAP ABAP for HANA, Payments Central and FS BP Experience in leading application development projects Knowledge of banking industry regulations and compliance standards Excellent communication and leadership skills
Associate Director - Customer Success Manager
PowerToFly
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5+ years of experience working in banking or financial services industries Prior experience in client-facing role required, including Customer Success Manager, Consultant, Banking Relationship Manager, Bank Lender or Sales Specialist position Strong understanding of Banking industry e.g. regulation, origination and risk practices (Credit Modelling & Assessment, Credit Portfolio Management (Risk and CPM), Stress Testing and Impairments Modelling and Governance, Regulatory requirements (Basel CRD IV/V, Solvency 2, IFRS 9, ECB and EBA guidelines) highly desirable Ability to build relationships at all levels with clients/prospects and the internal organisation Demonstrate ability to work in a collaborative team environment and work independently when needed Have a good understanding of product-related requirements, analysis, methodologies and software industry Excellent written & verbal communication skills and presentation skills Self-starter willing to roll up sleeves to create required content or make necessary viable customised offerings for customers Position normally requires approximately 20% travel in Europe and Africa for client meetings Additional language skills desirable (French) Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Undergraduate (e.g., Bachelor's degree) required, Graduate/second-level degree preferred Responsibilities This role requires a strong understanding of bank workflows and use cases including lending, regulatory and/or risk practices, as well as compliance and data insights. It is expected that this person will have the ability to establish a customer journey roadmap that clearly articulates near term and long term customer needs from the customer's perspective, including clear ROI benefits. A successful candidate will define customer engagement strategies by relating their industry and product knowledge to the customers' critical priorities, and be able to communicate the value of our offering through demos and solution discussions. Customer Knowledge Gather information on customer use of Moody's solutions including Risk & Finance, Lending and Regulatory solutions as well as KYC and Data solutions and communicate to internal partners (product, research, sales, advisory services and client support) to build engagement strategy Proactively and effectively conduct discovery and understand the client's objectives and priorities Anticipate customer needs by offering new insights and ongoing engagement with direction Identify best practices around solution application to solve customer problems based on jobs to be done (different user needs) Develop and manage engagement plan to deepen interactions with each customer, resulting in stronger use of our products Partner with Sales to proactively manage client engagement to drive account loyalty including, maintaining health scores to reflect risk assessments and forecast full year churn rates Learn and share industry best practices with stakeholder groups Solution Communication, Feedback & Relationship Management Partner closely with an internal stakeholder team across Sales and the business domain to support the customer journey across user adoption and executive engagement Strong communicator who can translate business needs and demonstrate solution value Channel customer feedback to Moody's development teams Partner with Product and Research to communicate new product developments to customers Marketing Collateral and Events Coordinate development of case studies, success stories and other collateral to highlight the benefits of our solutions externally and internally Lead preparation and delivery of summits, user groups and webinars Advocate for customer community building events About the team Customer Success Management is critical to our short term and long term profitability as an organisation. We are successful when our clients realise continued value from our solutions and services. Customer Success Managers will measure achievement by increased customer adoption, reduced client turnover and meaningful customer engagement, including expanded organisational relationships. The candidate will be able to understand the customer needs and relate them to our capabilities, identify new use cases and ensure clients obtain maximum value from our solutions. They should also be able to navigate customer organisational challenges to build support as well as to mobilise Moody's resources to address client needs in a coordinated way, as required. Through customer partnerships the Customer Success Manager will develop client references and source marketing content, organise client events and lead other community building (customer) events. They will serve as the voice of the customer in development roadmap discussions and as a channel to the customer base for product communications. In the Banking group, we help financial institutions make important decisions about their business, particularly when they are providing loans, managing risk, or conducting financial planning for the future of their institution. We do this with our innovative software and reliable analytics, helping them understand how to do their job better through training, learning solutions and advisory services. We are a dedicated team of experts in technology and financial analytics who understand what our clients need. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Jan 08, 2026
Full time
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5+ years of experience working in banking or financial services industries Prior experience in client-facing role required, including Customer Success Manager, Consultant, Banking Relationship Manager, Bank Lender or Sales Specialist position Strong understanding of Banking industry e.g. regulation, origination and risk practices (Credit Modelling & Assessment, Credit Portfolio Management (Risk and CPM), Stress Testing and Impairments Modelling and Governance, Regulatory requirements (Basel CRD IV/V, Solvency 2, IFRS 9, ECB and EBA guidelines) highly desirable Ability to build relationships at all levels with clients/prospects and the internal organisation Demonstrate ability to work in a collaborative team environment and work independently when needed Have a good understanding of product-related requirements, analysis, methodologies and software industry Excellent written & verbal communication skills and presentation skills Self-starter willing to roll up sleeves to create required content or make necessary viable customised offerings for customers Position normally requires approximately 20% travel in Europe and Africa for client meetings Additional language skills desirable (French) Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Undergraduate (e.g., Bachelor's degree) required, Graduate/second-level degree preferred Responsibilities This role requires a strong understanding of bank workflows and use cases including lending, regulatory and/or risk practices, as well as compliance and data insights. It is expected that this person will have the ability to establish a customer journey roadmap that clearly articulates near term and long term customer needs from the customer's perspective, including clear ROI benefits. A successful candidate will define customer engagement strategies by relating their industry and product knowledge to the customers' critical priorities, and be able to communicate the value of our offering through demos and solution discussions. Customer Knowledge Gather information on customer use of Moody's solutions including Risk & Finance, Lending and Regulatory solutions as well as KYC and Data solutions and communicate to internal partners (product, research, sales, advisory services and client support) to build engagement strategy Proactively and effectively conduct discovery and understand the client's objectives and priorities Anticipate customer needs by offering new insights and ongoing engagement with direction Identify best practices around solution application to solve customer problems based on jobs to be done (different user needs) Develop and manage engagement plan to deepen interactions with each customer, resulting in stronger use of our products Partner with Sales to proactively manage client engagement to drive account loyalty including, maintaining health scores to reflect risk assessments and forecast full year churn rates Learn and share industry best practices with stakeholder groups Solution Communication, Feedback & Relationship Management Partner closely with an internal stakeholder team across Sales and the business domain to support the customer journey across user adoption and executive engagement Strong communicator who can translate business needs and demonstrate solution value Channel customer feedback to Moody's development teams Partner with Product and Research to communicate new product developments to customers Marketing Collateral and Events Coordinate development of case studies, success stories and other collateral to highlight the benefits of our solutions externally and internally Lead preparation and delivery of summits, user groups and webinars Advocate for customer community building events About the team Customer Success Management is critical to our short term and long term profitability as an organisation. We are successful when our clients realise continued value from our solutions and services. Customer Success Managers will measure achievement by increased customer adoption, reduced client turnover and meaningful customer engagement, including expanded organisational relationships. The candidate will be able to understand the customer needs and relate them to our capabilities, identify new use cases and ensure clients obtain maximum value from our solutions. They should also be able to navigate customer organisational challenges to build support as well as to mobilise Moody's resources to address client needs in a coordinated way, as required. Through customer partnerships the Customer Success Manager will develop client references and source marketing content, organise client events and lead other community building (customer) events. They will serve as the voice of the customer in development roadmap discussions and as a channel to the customer base for product communications. In the Banking group, we help financial institutions make important decisions about their business, particularly when they are providing loans, managing risk, or conducting financial planning for the future of their institution. We do this with our innovative software and reliable analytics, helping them understand how to do their job better through training, learning solutions and advisory services. We are a dedicated team of experts in technology and financial analytics who understand what our clients need. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Accenture
SAP Core Banking Consultant / Lead
Accenture City, London
Location: London/Bristol/Manchester Salary: Competitive Salary (Based on experience) Career Level: CL7/8/9 Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services, we are known for. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Our SAP Core Banking Technology Practitioners have: Deep experience inlarge-scale core banking transformations, includingSAP S/4HANA Core BankingandTransactional Banking (TRBK)migrations, platform consolidation, and post-merger integration strategies. Expertise in bothlegacy core systemsandmodern composable architectures, with a focus onSAP's modular, service-oriented architecture. Proven ability to define and executetarget-state architecturesandmigration roadmapsfor banks transitioning toSAP S/4HANA TRBK, covering deposits, loans, payments, and account management. Hands-on experience in designing and deployingSAP BTP (Business Technology Platform)andSAP Fioneersolutions like Payments Central, Loans, TRBK on SAP. Capability to consolidate and modernizecore banking components(e.g., transactional processing, product management, customer data) andnon-core functions(e.g., collections, recoveries, risk, and compliance) usingSAP's integrated suite. Knowledge ofSAP S/4HANA TRBK,SAP Fioneer, and other market-leading platforms such as Temenos, Mambu, and Thought Machine, with a focus oninteroperability and co-existence strategies. Familiarity withSAP's ecosystemfor payments, originations, servicing, fraud management, and finance & risk, includingSAP FPSL,SAP TRM, andSAP Analytics Cloud. Understanding of enabling technologies in financial services, includingSAP's digital core,cloud transformation,virtualization,RPA, andGenerative AIwithin the SAP ecosystem. Experience inAgile delivery models, includingSAP ActivateandScaled Agile Framework (SAFe)for large-scale SAP programs. Ability to collaborate acrossStrategy & Consulting,SAP Business Groups,Global Delivery Centers, andManaged Servicesto deliver end-to-end transformation. In this role you will: Lead and support SAP S/4HANA Transactional Banking (TRBK) transformation programs, including platform consolidation, data migration, and process harmonization. Provide technology consulting across Retail Banking, Commercial Banking, and Payments, with a focus on SAP TRBK-based solutions. Engage with business and IT stakeholders to define SAP TRBK target architectures, Payments Central, SAP FPSL migration strategies, and integration approaches. Build positive relationships with client and Accenture teams in a dynamic and exciting environment Work alongside clients and multi-disciplinary Accenture teams using your experience, leading and managing as you grow Have an ambition for and support building out Accenture's Banking Technology practice and cross train into other modern composable platforms Support sales opportunities that are aligned with client agendas, crafting value-driven sales propositions, with an ambition to shape solutions for delivery and success We are looking for a range of experiences in the following skills: Expected to be an SME on SAP Core Banking Lead the design, configuration, and deployment of SAP Core Banking modules SAP Payments Central module Product Factory & Business Partner Integration Engage with multiple teams and contribute on key decisions Expected to provide solutions to problems that apply across multiple teams Lead the application development process Provide guidance and mentorship to team members Ensure timely project delivery Experience of Core Banking upgrades on SAP Professional & Technical Skills: Must Have Skills: Proficiency in SAP for Banking, SAP Transactional Banking (TRBK), Core Banking. Good to have understanding of application development processes around SAP ABAP for HANA, Payments Central and FS BP Experience in leading application development projects Knowledge of banking industry regulations and compliance standards Excellent communication and leadership skills
Jan 08, 2026
Full time
Location: London/Bristol/Manchester Salary: Competitive Salary (Based on experience) Career Level: CL7/8/9 Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services, we are known for. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Our SAP Core Banking Technology Practitioners have: Deep experience inlarge-scale core banking transformations, includingSAP S/4HANA Core BankingandTransactional Banking (TRBK)migrations, platform consolidation, and post-merger integration strategies. Expertise in bothlegacy core systemsandmodern composable architectures, with a focus onSAP's modular, service-oriented architecture. Proven ability to define and executetarget-state architecturesandmigration roadmapsfor banks transitioning toSAP S/4HANA TRBK, covering deposits, loans, payments, and account management. Hands-on experience in designing and deployingSAP BTP (Business Technology Platform)andSAP Fioneersolutions like Payments Central, Loans, TRBK on SAP. Capability to consolidate and modernizecore banking components(e.g., transactional processing, product management, customer data) andnon-core functions(e.g., collections, recoveries, risk, and compliance) usingSAP's integrated suite. Knowledge ofSAP S/4HANA TRBK,SAP Fioneer, and other market-leading platforms such as Temenos, Mambu, and Thought Machine, with a focus oninteroperability and co-existence strategies. Familiarity withSAP's ecosystemfor payments, originations, servicing, fraud management, and finance & risk, includingSAP FPSL,SAP TRM, andSAP Analytics Cloud. Understanding of enabling technologies in financial services, includingSAP's digital core,cloud transformation,virtualization,RPA, andGenerative AIwithin the SAP ecosystem. Experience inAgile delivery models, includingSAP ActivateandScaled Agile Framework (SAFe)for large-scale SAP programs. Ability to collaborate acrossStrategy & Consulting,SAP Business Groups,Global Delivery Centers, andManaged Servicesto deliver end-to-end transformation. In this role you will: Lead and support SAP S/4HANA Transactional Banking (TRBK) transformation programs, including platform consolidation, data migration, and process harmonization. Provide technology consulting across Retail Banking, Commercial Banking, and Payments, with a focus on SAP TRBK-based solutions. Engage with business and IT stakeholders to define SAP TRBK target architectures, Payments Central, SAP FPSL migration strategies, and integration approaches. Build positive relationships with client and Accenture teams in a dynamic and exciting environment Work alongside clients and multi-disciplinary Accenture teams using your experience, leading and managing as you grow Have an ambition for and support building out Accenture's Banking Technology practice and cross train into other modern composable platforms Support sales opportunities that are aligned with client agendas, crafting value-driven sales propositions, with an ambition to shape solutions for delivery and success We are looking for a range of experiences in the following skills: Expected to be an SME on SAP Core Banking Lead the design, configuration, and deployment of SAP Core Banking modules SAP Payments Central module Product Factory & Business Partner Integration Engage with multiple teams and contribute on key decisions Expected to provide solutions to problems that apply across multiple teams Lead the application development process Provide guidance and mentorship to team members Ensure timely project delivery Experience of Core Banking upgrades on SAP Professional & Technical Skills: Must Have Skills: Proficiency in SAP for Banking, SAP Transactional Banking (TRBK), Core Banking. Good to have understanding of application development processes around SAP ABAP for HANA, Payments Central and FS BP Experience in leading application development projects Knowledge of banking industry regulations and compliance standards Excellent communication and leadership skills
Analytics Manager
Houseful Limited Tower Hamlets, London
Hometrack is the leading provider of property valuation technology and housing market insight in the UK. Analytics at Hometrack is responsible for delivering key insight and value for Hometrack's clients, driving product success, customer value and differentiation. We are looking for an Analytics Manager who combines excellent technical, analytics and consultancy expertise to deliver real value to our clients, identifying opportunities with data and solving emerging challenges. Analytics consists of a mix of data analysts and analytics consultants, who directly support our client as well as provide essential analytical support to our product teams. The team combines strong technical abilities with plenty of customer engagement to turn data into actionable and understandable insights. In the product space, team members are also assigned into product verticals to support product development and innovation. Key Responsibilities Supports the Head of Analytics by providing day to day team leadership and direction of senior and junior analysts, including considering capacity planning and prioritisation Responsible for ensuring the delivery of Hometrack's suite of analytics solutions across financial services and property data solutions Provide technical pre-sales analytical support for commercial opportunities, translating client needs into data-driven solutions and demonstrating potential value. Takes direct responsibility for analytical insights for key customers as part of existing commitments or defining and presenting new concepts and insights Pro-actively analyses client data to identify value for clients, translating into product or service sales for Hometrack Engage and support our commercial and product teams with data and analytical expertise About you You already have, or are able able to quickly develop, domain expertise within mortgages You're passionate about analytics and combine robust data driven methods with data storytelling and creating meaningful insight. You take pride in what you do and enjoy taking full ownership and responsibility of your work. You're customer focused and excel in presenting to customers your analytical findings You're a creative problem solver and keenly attentive to detail You're an experienced team leader who has successfully managed and developed data analysts You proactively share your skills, knowledge and energy in order to achieve shared ambitions You have Prior experience in Management Consulting and/or a background in Financial Services with a focus on Analytics/Decision Science A Bachelors or Masters degree ideally related to Statistics, Mathematics, Computer Science, Economics etc (degree subject not mandatory - but successful candidates will demonstrate high levels of fluency in data, data analytics and data decision making) Hard analytical skills - collect, organise, analyse and disseminate large sets of information with attention to detail and accuracy (Excel, SQL - required; Python) Problem solving - passionate about data, finding solutions with data and working with a team to solve a complex problem Communication - excellent verbal and written (ppt., data visualisation and word) communication and presentation Team management - experience managing and developing junior team members (analysts) Ideal candidates will have specific property/mortgage experiences Behaviours we admire Ability to learn quickly, adjust to changes and think outside the box Excellent time management and organizational skills Ability to easily build relationships with both colleagues and clients Confidence presenting data analysis to technical and non-technical audiences Naturally curious to find better and simpler ways to tackle different tasks Keen interest in the property and mortgage markets About us Hometrack is a leading provider of residential property market intelligence and valuation solutions. Founded in 1999, we are trusted by major mortgage lenders, house builders and government bodies as a source of fast, accurate and precise property information. Since launching our automated valuation model (AVM) in 2002, we have grown to be the market leader in AVM and now provide over 50 million automated valuations each year to lenders, investors, advisers, developers and housing associations, helping them decide where to invest and develop, what to lend on and how to optimise assets. Hometrack's clients account for 75% of the UK mortgage market.
Jan 08, 2026
Full time
Hometrack is the leading provider of property valuation technology and housing market insight in the UK. Analytics at Hometrack is responsible for delivering key insight and value for Hometrack's clients, driving product success, customer value and differentiation. We are looking for an Analytics Manager who combines excellent technical, analytics and consultancy expertise to deliver real value to our clients, identifying opportunities with data and solving emerging challenges. Analytics consists of a mix of data analysts and analytics consultants, who directly support our client as well as provide essential analytical support to our product teams. The team combines strong technical abilities with plenty of customer engagement to turn data into actionable and understandable insights. In the product space, team members are also assigned into product verticals to support product development and innovation. Key Responsibilities Supports the Head of Analytics by providing day to day team leadership and direction of senior and junior analysts, including considering capacity planning and prioritisation Responsible for ensuring the delivery of Hometrack's suite of analytics solutions across financial services and property data solutions Provide technical pre-sales analytical support for commercial opportunities, translating client needs into data-driven solutions and demonstrating potential value. Takes direct responsibility for analytical insights for key customers as part of existing commitments or defining and presenting new concepts and insights Pro-actively analyses client data to identify value for clients, translating into product or service sales for Hometrack Engage and support our commercial and product teams with data and analytical expertise About you You already have, or are able able to quickly develop, domain expertise within mortgages You're passionate about analytics and combine robust data driven methods with data storytelling and creating meaningful insight. You take pride in what you do and enjoy taking full ownership and responsibility of your work. You're customer focused and excel in presenting to customers your analytical findings You're a creative problem solver and keenly attentive to detail You're an experienced team leader who has successfully managed and developed data analysts You proactively share your skills, knowledge and energy in order to achieve shared ambitions You have Prior experience in Management Consulting and/or a background in Financial Services with a focus on Analytics/Decision Science A Bachelors or Masters degree ideally related to Statistics, Mathematics, Computer Science, Economics etc (degree subject not mandatory - but successful candidates will demonstrate high levels of fluency in data, data analytics and data decision making) Hard analytical skills - collect, organise, analyse and disseminate large sets of information with attention to detail and accuracy (Excel, SQL - required; Python) Problem solving - passionate about data, finding solutions with data and working with a team to solve a complex problem Communication - excellent verbal and written (ppt., data visualisation and word) communication and presentation Team management - experience managing and developing junior team members (analysts) Ideal candidates will have specific property/mortgage experiences Behaviours we admire Ability to learn quickly, adjust to changes and think outside the box Excellent time management and organizational skills Ability to easily build relationships with both colleagues and clients Confidence presenting data analysis to technical and non-technical audiences Naturally curious to find better and simpler ways to tackle different tasks Keen interest in the property and mortgage markets About us Hometrack is a leading provider of residential property market intelligence and valuation solutions. Founded in 1999, we are trusted by major mortgage lenders, house builders and government bodies as a source of fast, accurate and precise property information. Since launching our automated valuation model (AVM) in 2002, we have grown to be the market leader in AVM and now provide over 50 million automated valuations each year to lenders, investors, advisers, developers and housing associations, helping them decide where to invest and develop, what to lend on and how to optimise assets. Hometrack's clients account for 75% of the UK mortgage market.
CapGemini
Manager/Senior Manager - Energy Networks
CapGemini City, Manchester
Manager/Senior Manager - Energy Networks At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your role: As part of the huge growth in demand in our Energy Transition & Utilities practice, we are seeking an experienced individual to join our highly talented team, working on the pursuit and delivery of major advisory, consulting and transformation services across our sector. Our clients within Energy Transition & Utilities include those within the sub sectors of Energy Networks, Energy Retail, Energy Central Markets, Water and Nuclear. Driven by major investment in the sector and the unique position of our Capgemini Invent business, we are seeing a significant increase in demand for our services and teams. Our vast utilities experience, strong strategic and business transformation skillset, a deep understanding of digital, data and a highly collaborative approach has allowed us to build a successful track record of delivering leading edge consulting services and solutions for our clients. As a Manager or Senior Manager within Capgemini Invent's Energy Networks team, you will play a pivotal role in driving growth, delivering real transformation solutions, and shaping the future of the UK's energy infrastructure. You will combine deep sector expertise with strong consulting skills, leading client engagements and supporting the expansion of our client base (TOs, DNOs, NG, GDNs) across electricity and gas transmission and distribution networks. Your profile: We'd love to meet someone with: Significant experience gained within Consulting within the Energy & Utilities sector, including with one or many of electricity and gas transmission and distribution network companies. Highly developed consulting skills, meaning experience of working in a major Consulting firm, and/or in industry but with a Consulting background. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery, as part of a high performing team. Commercially astute, with strong financial acumen and a drive to achieve sales and growth targets. Excellent communication and stakeholder management skills, with the ability to influence at all levels. Demonstrable experience of leading teams and delivering successful projects or programmes. Deep understanding of sector trends, regulatory environment, and the challenges facing UK energy networks. Entrepreneurial mindset, proactive, and able to work independently as well as in teams. Commitment to personal and team development, with a passion for coaching and mentoring others. Flexibility to travel and work at client sites as required. You will bring subject matter experience, expertise and intellectual capital across a broad range of advisory, consulting and transformation services in the sector, and your role at Capgemini will include the following key responsibilities: Bringing your experience to bear to identify, shape and Lead and deliver complex advisory, transformation, and digital projects for clients in the UK energy networks sector. Leading the pursuit of new frameworks, opportunities, and projects within the Energy Networks sector. Leading engagements with our clients and delivering them with quality, on time and on budget. Corporate strategy, business planning and regulatory advisory services ideally within electricity and gas network companies. Business and IT operating model, restructuring and performance improvement. Large scale business transformation and programme delivery, across areas including system operation, asset management, capital infrastructure, operations, customer and workforce. Design and deployment of digital transformation and AI solutions and services. Emerging business and digital trends in energy networks, such as intelligent system operations, IoT, advanced analytics, mobile applications, automation, energy management, digital twin and BIM. What you'll love about working here: You'll thrive in a collaborative and diverse environment that empowers you to innovate, grow your skills, and make a real impact-whether you're shaping solutions for clients or driving positive change in society. You will be supported by a culture that values inclusion, continuous learning, and the freedom to bring your authentic self to work every day. Need to know: At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We are a Disability Confident Employer: Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Jan 02, 2026
Full time
Manager/Senior Manager - Energy Networks At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your role: As part of the huge growth in demand in our Energy Transition & Utilities practice, we are seeking an experienced individual to join our highly talented team, working on the pursuit and delivery of major advisory, consulting and transformation services across our sector. Our clients within Energy Transition & Utilities include those within the sub sectors of Energy Networks, Energy Retail, Energy Central Markets, Water and Nuclear. Driven by major investment in the sector and the unique position of our Capgemini Invent business, we are seeing a significant increase in demand for our services and teams. Our vast utilities experience, strong strategic and business transformation skillset, a deep understanding of digital, data and a highly collaborative approach has allowed us to build a successful track record of delivering leading edge consulting services and solutions for our clients. As a Manager or Senior Manager within Capgemini Invent's Energy Networks team, you will play a pivotal role in driving growth, delivering real transformation solutions, and shaping the future of the UK's energy infrastructure. You will combine deep sector expertise with strong consulting skills, leading client engagements and supporting the expansion of our client base (TOs, DNOs, NG, GDNs) across electricity and gas transmission and distribution networks. Your profile: We'd love to meet someone with: Significant experience gained within Consulting within the Energy & Utilities sector, including with one or many of electricity and gas transmission and distribution network companies. Highly developed consulting skills, meaning experience of working in a major Consulting firm, and/or in industry but with a Consulting background. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery, as part of a high performing team. Commercially astute, with strong financial acumen and a drive to achieve sales and growth targets. Excellent communication and stakeholder management skills, with the ability to influence at all levels. Demonstrable experience of leading teams and delivering successful projects or programmes. Deep understanding of sector trends, regulatory environment, and the challenges facing UK energy networks. Entrepreneurial mindset, proactive, and able to work independently as well as in teams. Commitment to personal and team development, with a passion for coaching and mentoring others. Flexibility to travel and work at client sites as required. You will bring subject matter experience, expertise and intellectual capital across a broad range of advisory, consulting and transformation services in the sector, and your role at Capgemini will include the following key responsibilities: Bringing your experience to bear to identify, shape and Lead and deliver complex advisory, transformation, and digital projects for clients in the UK energy networks sector. Leading the pursuit of new frameworks, opportunities, and projects within the Energy Networks sector. Leading engagements with our clients and delivering them with quality, on time and on budget. Corporate strategy, business planning and regulatory advisory services ideally within electricity and gas network companies. Business and IT operating model, restructuring and performance improvement. Large scale business transformation and programme delivery, across areas including system operation, asset management, capital infrastructure, operations, customer and workforce. Design and deployment of digital transformation and AI solutions and services. Emerging business and digital trends in energy networks, such as intelligent system operations, IoT, advanced analytics, mobile applications, automation, energy management, digital twin and BIM. What you'll love about working here: You'll thrive in a collaborative and diverse environment that empowers you to innovate, grow your skills, and make a real impact-whether you're shaping solutions for clients or driving positive change in society. You will be supported by a culture that values inclusion, continuous learning, and the freedom to bring your authentic self to work every day. Need to know: At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We are a Disability Confident Employer: Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Associate Director - Customer Success Manager
Moody's Investors Service City, London
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5+ years of experience working in banking or financial services industries Prior experience in client-facing role required, including Customer Success Manager, Consultant, Banking Relationship Manager, Bank Lender or Sales Specialist position Understanding of Banking industry e.g. regulation, origination and risk practices (Credit Modelling & Assessment, Credit Portfolio Management (Risk and CPM), Stress Testing and Impairments Modelling and Governance, Regulatory requirements (Basel CRD IV/V, Solvency 2, IFRS 9, ECB and EBA guidelines) highly desirable Ability to build relationships at all levels with clients/prospects and the internal organisation Demonstrate ability to work in a collaborative team environment and work independently when needed Have a good understanding of product-related requirements, analysis, methodologies and software industry Excellent written & verbal communication skills and presentation skills Self-starter willing to roll up sleeves to create required content or make necessary viable customised offerings for customers Position normally requires approximately 20% travel in Europe and Africa for client meetings Additional language skills desirable (French) Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Undergraduate (e.g., Bachelor's degree) required, Graduate/second-level degree preferred Responsibilities This role requires a strong understanding of bank workflows and use cases including lending, regulatory and/or risk practices, as well as compliance and data insights. It is expected that this person will have the ability to establish a customer journey roadmap that clearly articulates near-term and long-term customer needs from the customer's perspective, including clear ROI benefits. A successful candidate will define customer engagement strategies by relating their industry and product knowledge to the customers' critical priorities, and be able to communicate the value of our offering through demos and solution discussions. Customer Knowledge Gather information on customer use of Moody's solutions including Risk & Finance, Lending and Regulatory solutions as well as KYC and Data solutions and communicate to internal partners (product, research, sales, advisory services and client support) to build engagement strategy Proactively and effectively conduct discovery and understand the client's objectives and priorities Anticipate customer needs by offering new insights and ongoing engagement with direction Identify best practices around solution application to solve customer problems based on jobs to be done (different user needs) Develop and manage engagement plan to deepen interactions with each customer, resulting in stronger use of our products Partner with Sales to proactively manage client engagement to drive account loyalty including, maintaining health scores to reflect risk assessments and forecast full year churn rates Learn and share industry best practices with stakeholder groups Solution Communication, Feedback & Relationship Management Partner closely with an internal stakeholder team across Sales and the business domain to support the customer journey across user adoption and executive engagement Strong communicator who can translate business needs and demonstrate solution value Channel customer feedback to Moody's development teams Partner with Product and Research to communicate new product developments to customers Marketing Collateral and Events Coordinate development of case studies, success stories and other collateral to highlight the benefits of our solutions externally and internally Lead preparation and delivery of summits, user groups and webinars Advocate for customer community-building events About the team Customer Success Management is critical to our short-term and long-term profitability as an organisation. We are successful when our clients realise continued value from our solutions and services. Customer Success Managers will measure achievement by increased customer adoption, reduced client turnover and meaningful customer engagement, including expanded organisational relationships. The candidate will be able to understand the customer needs and relate them to our capabilities, identify new use cases and ensure clients obtain maximum value from our solutions. They should also be able to navigate customer organisational challenges to build support as well as to mobilise Moody's resources to address client needs in a coordinated way, as required. Through customer partnerships the Customer Success Manager will develop client references and source marketing content, organise client events and lead other community-building (customer) events. They will serve as the voice of the customer in development roadmap discussions and as a channel to the customer base for product communications. In the Banking group, we help financial institutions make important decisions about their business, particularly when they are providing loans, managing risk, or conducting financial planning for the future of their institution. We do this with our innovative software and reliable analytics, helping them understand how to do their job better through training, learning solutions and advisory services. We are a dedicated team of experts in technology and financial analytics who understand what our clients need. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Jan 01, 2026
Full time
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5+ years of experience working in banking or financial services industries Prior experience in client-facing role required, including Customer Success Manager, Consultant, Banking Relationship Manager, Bank Lender or Sales Specialist position Understanding of Banking industry e.g. regulation, origination and risk practices (Credit Modelling & Assessment, Credit Portfolio Management (Risk and CPM), Stress Testing and Impairments Modelling and Governance, Regulatory requirements (Basel CRD IV/V, Solvency 2, IFRS 9, ECB and EBA guidelines) highly desirable Ability to build relationships at all levels with clients/prospects and the internal organisation Demonstrate ability to work in a collaborative team environment and work independently when needed Have a good understanding of product-related requirements, analysis, methodologies and software industry Excellent written & verbal communication skills and presentation skills Self-starter willing to roll up sleeves to create required content or make necessary viable customised offerings for customers Position normally requires approximately 20% travel in Europe and Africa for client meetings Additional language skills desirable (French) Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Undergraduate (e.g., Bachelor's degree) required, Graduate/second-level degree preferred Responsibilities This role requires a strong understanding of bank workflows and use cases including lending, regulatory and/or risk practices, as well as compliance and data insights. It is expected that this person will have the ability to establish a customer journey roadmap that clearly articulates near-term and long-term customer needs from the customer's perspective, including clear ROI benefits. A successful candidate will define customer engagement strategies by relating their industry and product knowledge to the customers' critical priorities, and be able to communicate the value of our offering through demos and solution discussions. Customer Knowledge Gather information on customer use of Moody's solutions including Risk & Finance, Lending and Regulatory solutions as well as KYC and Data solutions and communicate to internal partners (product, research, sales, advisory services and client support) to build engagement strategy Proactively and effectively conduct discovery and understand the client's objectives and priorities Anticipate customer needs by offering new insights and ongoing engagement with direction Identify best practices around solution application to solve customer problems based on jobs to be done (different user needs) Develop and manage engagement plan to deepen interactions with each customer, resulting in stronger use of our products Partner with Sales to proactively manage client engagement to drive account loyalty including, maintaining health scores to reflect risk assessments and forecast full year churn rates Learn and share industry best practices with stakeholder groups Solution Communication, Feedback & Relationship Management Partner closely with an internal stakeholder team across Sales and the business domain to support the customer journey across user adoption and executive engagement Strong communicator who can translate business needs and demonstrate solution value Channel customer feedback to Moody's development teams Partner with Product and Research to communicate new product developments to customers Marketing Collateral and Events Coordinate development of case studies, success stories and other collateral to highlight the benefits of our solutions externally and internally Lead preparation and delivery of summits, user groups and webinars Advocate for customer community-building events About the team Customer Success Management is critical to our short-term and long-term profitability as an organisation. We are successful when our clients realise continued value from our solutions and services. Customer Success Managers will measure achievement by increased customer adoption, reduced client turnover and meaningful customer engagement, including expanded organisational relationships. The candidate will be able to understand the customer needs and relate them to our capabilities, identify new use cases and ensure clients obtain maximum value from our solutions. They should also be able to navigate customer organisational challenges to build support as well as to mobilise Moody's resources to address client needs in a coordinated way, as required. Through customer partnerships the Customer Success Manager will develop client references and source marketing content, organise client events and lead other community-building (customer) events. They will serve as the voice of the customer in development roadmap discussions and as a channel to the customer base for product communications. In the Banking group, we help financial institutions make important decisions about their business, particularly when they are providing loans, managing risk, or conducting financial planning for the future of their institution. We do this with our innovative software and reliable analytics, helping them understand how to do their job better through training, learning solutions and advisory services. We are a dedicated team of experts in technology and financial analytics who understand what our clients need. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Technical Account Manager
Snowplow Richmond, Surrey
Technical Account Manager London - Hybrid or UK - Remote About Snowplow Snowplow is the global leader in customer data infrastructure for AI, enabling every organisation to transform raw behavioural data into governed, high-fidelity fuel for AI-powered applications-including advanced analytics, real-time personalisation engines, and AI agents. Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry, and DPG Media use Snowplow to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrate deep customer context into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviours, hyper-personalise customer experiences, and detect fraud in real time. The Opportunity The Technical Account Manager (TAM) sits within our Technical Services team and reports to the Technical Account Management Lead. This customer-facing role blends technical expertise with consultative support, helping customers solve problems and get value from their data using Snowplow. We view customer activation as key to retention and success. TAMs work closely with clients to understand their data goals and design tailored implementations that drive business outcomes. We're looking for a technically savvy, data-driven individual who thrives in a fast-paced environment and enjoys working with data teams to co-design solutions, implement use cases, and demonstrate impact. The role involves close collaboration with cross-functional teams-Engineering, Product, Sales, Support, and Marketing-to optimise customer strategies and expand use cases. What you'll be doing: Partner with various Snowplow team members to support customer accounts, collaborating with them to deliver value within their unique and complex organisations. Provide consultation and advisory support to customers regarding solutions and use case development, by providing actionable execution of success criteria and solutioning complex problems. Work with customers to identify, diagnose and resolve technical challenges with their Snowplow solution - including front-end implementation, data modelling, real-time data processing, and more. Educate and enable our customers through tailored workshops and advisory sessions. Collaborate with our Solution Architects, to develop and evolve technical assets such as data models, implementation strategies, architectures, and supporting code to bring value to our customers as well as our internal teams. Develop domain expertise in key verticals through deep customer collaborations, general research and industry events/conferences. Work closely with the Customer Success and Strategic Account Management teams to develop long-term strategies and roadmaps for activation and adoption of Snowplow's products. Continue learning and staying current with our products and related technologies, to assist and train both customers and other team members We'd Love to Hear From You If Have: A solid understanding of the data space - cloud infrastructure, database technologies, visualisation tools and other enabling technologies in the modern data stack. Experience working either client-side or agency-side as an analyst, analytics engineer, data engineer, data consultant, or data scientist. SQL and data modelling experience, and proficiency at manipulating data. Experience with direct management of a customer portfolio for continual successPrevious experience designing and implementing complex software solutions, including gathering/developing requirements and interacting with senior technical stakeholders (e.g. CTO, VP, Tech Lead). Previous experience of using Snowplow, (either BDP or open source) is ideal but not required What We Offer You in Return: A competitive package, including share options Flexible working A generous holiday allowance no matter where you are in the world MacBook and home office equipment allowance Enhanced maternity, paternity, shared parental and adoption leave Snowplow is dedicated to building and supporting a brilliant, diverse and hugely inclusive team. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence.
Jan 01, 2026
Full time
Technical Account Manager London - Hybrid or UK - Remote About Snowplow Snowplow is the global leader in customer data infrastructure for AI, enabling every organisation to transform raw behavioural data into governed, high-fidelity fuel for AI-powered applications-including advanced analytics, real-time personalisation engines, and AI agents. Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry, and DPG Media use Snowplow to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrate deep customer context into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviours, hyper-personalise customer experiences, and detect fraud in real time. The Opportunity The Technical Account Manager (TAM) sits within our Technical Services team and reports to the Technical Account Management Lead. This customer-facing role blends technical expertise with consultative support, helping customers solve problems and get value from their data using Snowplow. We view customer activation as key to retention and success. TAMs work closely with clients to understand their data goals and design tailored implementations that drive business outcomes. We're looking for a technically savvy, data-driven individual who thrives in a fast-paced environment and enjoys working with data teams to co-design solutions, implement use cases, and demonstrate impact. The role involves close collaboration with cross-functional teams-Engineering, Product, Sales, Support, and Marketing-to optimise customer strategies and expand use cases. What you'll be doing: Partner with various Snowplow team members to support customer accounts, collaborating with them to deliver value within their unique and complex organisations. Provide consultation and advisory support to customers regarding solutions and use case development, by providing actionable execution of success criteria and solutioning complex problems. Work with customers to identify, diagnose and resolve technical challenges with their Snowplow solution - including front-end implementation, data modelling, real-time data processing, and more. Educate and enable our customers through tailored workshops and advisory sessions. Collaborate with our Solution Architects, to develop and evolve technical assets such as data models, implementation strategies, architectures, and supporting code to bring value to our customers as well as our internal teams. Develop domain expertise in key verticals through deep customer collaborations, general research and industry events/conferences. Work closely with the Customer Success and Strategic Account Management teams to develop long-term strategies and roadmaps for activation and adoption of Snowplow's products. Continue learning and staying current with our products and related technologies, to assist and train both customers and other team members We'd Love to Hear From You If Have: A solid understanding of the data space - cloud infrastructure, database technologies, visualisation tools and other enabling technologies in the modern data stack. Experience working either client-side or agency-side as an analyst, analytics engineer, data engineer, data consultant, or data scientist. SQL and data modelling experience, and proficiency at manipulating data. Experience with direct management of a customer portfolio for continual successPrevious experience designing and implementing complex software solutions, including gathering/developing requirements and interacting with senior technical stakeholders (e.g. CTO, VP, Tech Lead). Previous experience of using Snowplow, (either BDP or open source) is ideal but not required What We Offer You in Return: A competitive package, including share options Flexible working A generous holiday allowance no matter where you are in the world MacBook and home office equipment allowance Enhanced maternity, paternity, shared parental and adoption leave Snowplow is dedicated to building and supporting a brilliant, diverse and hugely inclusive team. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence.
Solutions Engineer (SaaS)
Infinity Reigate, Surrey
Job Focus: Pre to Post Sale Engineering for SaaS Salary: 60-65k, OTE Scheme 10% base Location: Reigate/Manchester Department: Product Activation Reports to: Solutions Engineer Team Lead Job Type: Full Time, Permanent Working Pattern: 2 days per week onsite 4.5 day working week (Half day Fridays) About Us When it comes to helping marketing, sales, and customer service teams make smarter business decisions with call intelligence - Infinityleads the way. Since 2011, enterprises across the world have been using our call tracking and speech analytics tools to optimise marketing campaigns, improve sales performance, streamline contact centre operations, and improve experiences for their customers. If you want to be part of a forward-thinking, progressive team, at the forefront of tech and growing AI innovations, there's never been a better time to join Infinity. About the Role As a Solutions Engineer, you'll be a trusted technical advisor and partner to staff and customers across the customer journey, spanning new business and onboarding to ongoing technical success. This role is about perfectly balancing technical diligence with commercial prowess and intuition, helping prospective and existing customers get maximum value from our call tracking and intelligence platform. You'll play a critical role in revenue generation by translating product features into meaningful business value in commercial conversations, helping prospects and customers understand how our capabilities directly support their goals and drive ROI. You'll support innovation through exploring new capabilities that solve real customer problems - including crafting proof of concepts (POCs), utilising new and emerging AI technologies, and initiating early stage technical solutions that can evolve into productised features. Key Responsibilities Driving Growth as a partner to Sales and Customer Success Managers you will: Translate customer/prospect needs into tailored solution proposals with clear technical documentation (e.g. SOW's or CSD support), inc diagrams and success criteria Facilitation of business cases that articulate ROI, ensuring commercial proposals are anchored in outcomes, not just technical capabilities Facilitation of technical requirements such as RFP's, RFI's, and InfoSec Lead discovery sessions to uncover technical requirements, constraints, and opportunities, removing risk, ambiguity Deliver compelling product demos, proof-of-concepts, and solution walk-throughs to prospects and existing customers Ensure seamless handoff from sales to onboarding, managing expectations, scope, minimising customer effort and setting up onboarding and long term success Enabling Success as a partner to Onboarding, Support and Success Managers you will: Assist the onboarding team with any advanced or custom implementation requirements, including API usage, call routing logic, tracking setup, and integrations. Document and communicate customer requirements and technical configurations clearly to internal teams Act as a trusted technical advisor for customers especially during escalated or high-impact scenarios requiring complex troubleshooting or solution design Proactively identify and facilitate adoption of advanced product solutions to boost customer maturity, value, and stickiness Support the creation of knowledge base articles, guides and other documentation relating to technical product solutions, both for customers and internal teams Fostering Innovation as a partner to Product, Engineering and Commercial teams you will: Proactively identify and collaborate to bring through new and exciting solutions that can translate into meaningful customer and business value Craft POCs and initiate early stage technical solutions to test and validate Champion customer needs and insights during product ideation and roadmap planning Partner with relevant teams especially Product and Engineering to raise and aid resolution of matters impacting quality, scale, efficiency of new and existing solutions About You You have a background in solutions engineering, technical consulting, or sales engineering in a SaaS, martech, or analytics environment. Thrive in a high energy, growth focused environment Enjoy working cross functionally - with Sales, Success, Product and Engineering A proactive problem solver who takes ownership and thrives in customer facing roles Always looking to develop yourself and your skills, a curiosity and drive to improve Bring positivity and resilience to your work, and help foster a culture of accountability, humour, and support Care about doing meaningful work and want to be part of a business where people and performance both matter Required Experience 3+ years in a customer facing technical role (Solutions Engineer, Presales, Technical Consultant, etc.) Strong understanding of SaaS technologies - especially APIs, data platforms, CRM integrations, and analytics. Experience with web technologies (e.g. JavaScript, tracking snippets, webhooks) and marketing tech is a plus. Comfortable with light scripting or data query logic is a bonus (e.g. SQL, Python, etc.) Experience contributing to product innovation or building POCs is highly desirable. Why Join Us? Work at the forefront of AI powered marketing analytics and call intelligence. Play a key role in shaping commercial outcomes and product evolution. Collaborate with passionate, expert teams across the UK and US. Hybrid and flexible working, plus opportunities for professional growth and development. Benefits you can enjoy Work/balance:4 and a half day working week - Every Friday is a half day 25 days holiday (with the option to buy up to an additional 5 days per year) Private single medical insurance Employee Assistance Programme Life Assurance (4x Salary) Enhanced Maternity and Paternity Pay Tech Scheme Loan (of up to £2,000 per year) Ride to Work Scheme Season Ticket Loan Dedicated annual company and team social budget At infinity, our aim is to be the best call tracking provider in the world and to do that we welcome our employees with open arms and create an environment where you can bring your best self, every day! We're an equal opportunities employer. That means we'll never discriminate based on race, religion, origin, gender expression, sexual orientation, age, marital status, social economics status or disability status. In fact, our recruitment process is completely anonymised, and we don't see any of your personal details when we review your application. At Infinity, we don't treat our hiring process as a box ticking exercise and we're just as interested in team fit as we are technical fit. So, even if you don't meet all the requirements listed in one of our vacancies, get in touch with us anyway because we'd love to hear from you
Jan 01, 2026
Full time
Job Focus: Pre to Post Sale Engineering for SaaS Salary: 60-65k, OTE Scheme 10% base Location: Reigate/Manchester Department: Product Activation Reports to: Solutions Engineer Team Lead Job Type: Full Time, Permanent Working Pattern: 2 days per week onsite 4.5 day working week (Half day Fridays) About Us When it comes to helping marketing, sales, and customer service teams make smarter business decisions with call intelligence - Infinityleads the way. Since 2011, enterprises across the world have been using our call tracking and speech analytics tools to optimise marketing campaigns, improve sales performance, streamline contact centre operations, and improve experiences for their customers. If you want to be part of a forward-thinking, progressive team, at the forefront of tech and growing AI innovations, there's never been a better time to join Infinity. About the Role As a Solutions Engineer, you'll be a trusted technical advisor and partner to staff and customers across the customer journey, spanning new business and onboarding to ongoing technical success. This role is about perfectly balancing technical diligence with commercial prowess and intuition, helping prospective and existing customers get maximum value from our call tracking and intelligence platform. You'll play a critical role in revenue generation by translating product features into meaningful business value in commercial conversations, helping prospects and customers understand how our capabilities directly support their goals and drive ROI. You'll support innovation through exploring new capabilities that solve real customer problems - including crafting proof of concepts (POCs), utilising new and emerging AI technologies, and initiating early stage technical solutions that can evolve into productised features. Key Responsibilities Driving Growth as a partner to Sales and Customer Success Managers you will: Translate customer/prospect needs into tailored solution proposals with clear technical documentation (e.g. SOW's or CSD support), inc diagrams and success criteria Facilitation of business cases that articulate ROI, ensuring commercial proposals are anchored in outcomes, not just technical capabilities Facilitation of technical requirements such as RFP's, RFI's, and InfoSec Lead discovery sessions to uncover technical requirements, constraints, and opportunities, removing risk, ambiguity Deliver compelling product demos, proof-of-concepts, and solution walk-throughs to prospects and existing customers Ensure seamless handoff from sales to onboarding, managing expectations, scope, minimising customer effort and setting up onboarding and long term success Enabling Success as a partner to Onboarding, Support and Success Managers you will: Assist the onboarding team with any advanced or custom implementation requirements, including API usage, call routing logic, tracking setup, and integrations. Document and communicate customer requirements and technical configurations clearly to internal teams Act as a trusted technical advisor for customers especially during escalated or high-impact scenarios requiring complex troubleshooting or solution design Proactively identify and facilitate adoption of advanced product solutions to boost customer maturity, value, and stickiness Support the creation of knowledge base articles, guides and other documentation relating to technical product solutions, both for customers and internal teams Fostering Innovation as a partner to Product, Engineering and Commercial teams you will: Proactively identify and collaborate to bring through new and exciting solutions that can translate into meaningful customer and business value Craft POCs and initiate early stage technical solutions to test and validate Champion customer needs and insights during product ideation and roadmap planning Partner with relevant teams especially Product and Engineering to raise and aid resolution of matters impacting quality, scale, efficiency of new and existing solutions About You You have a background in solutions engineering, technical consulting, or sales engineering in a SaaS, martech, or analytics environment. Thrive in a high energy, growth focused environment Enjoy working cross functionally - with Sales, Success, Product and Engineering A proactive problem solver who takes ownership and thrives in customer facing roles Always looking to develop yourself and your skills, a curiosity and drive to improve Bring positivity and resilience to your work, and help foster a culture of accountability, humour, and support Care about doing meaningful work and want to be part of a business where people and performance both matter Required Experience 3+ years in a customer facing technical role (Solutions Engineer, Presales, Technical Consultant, etc.) Strong understanding of SaaS technologies - especially APIs, data platforms, CRM integrations, and analytics. Experience with web technologies (e.g. JavaScript, tracking snippets, webhooks) and marketing tech is a plus. Comfortable with light scripting or data query logic is a bonus (e.g. SQL, Python, etc.) Experience contributing to product innovation or building POCs is highly desirable. Why Join Us? Work at the forefront of AI powered marketing analytics and call intelligence. Play a key role in shaping commercial outcomes and product evolution. Collaborate with passionate, expert teams across the UK and US. Hybrid and flexible working, plus opportunities for professional growth and development. Benefits you can enjoy Work/balance:4 and a half day working week - Every Friday is a half day 25 days holiday (with the option to buy up to an additional 5 days per year) Private single medical insurance Employee Assistance Programme Life Assurance (4x Salary) Enhanced Maternity and Paternity Pay Tech Scheme Loan (of up to £2,000 per year) Ride to Work Scheme Season Ticket Loan Dedicated annual company and team social budget At infinity, our aim is to be the best call tracking provider in the world and to do that we welcome our employees with open arms and create an environment where you can bring your best self, every day! We're an equal opportunities employer. That means we'll never discriminate based on race, religion, origin, gender expression, sexual orientation, age, marital status, social economics status or disability status. In fact, our recruitment process is completely anonymised, and we don't see any of your personal details when we review your application. At Infinity, we don't treat our hiring process as a box ticking exercise and we're just as interested in team fit as we are technical fit. So, even if you don't meet all the requirements listed in one of our vacancies, get in touch with us anyway because we'd love to hear from you
Delivery Solutions Architect Manager
Databricks Inc. City, London
As a Delivery Solutions Architect Manager, your role is to build and lead a team of Delivery Solution Architects (DSAs). You work in close collaboration with Sales, Pre Sales, Professional Services and Partners teams across the UK to shape the post sales delivery strategy for our major customers and will report to the UK SSA & DSA leader. DSAs collaborate with sales and engineering teams to drive our customers' adoption and growth. They guide complex customers to maximise platform value and ROI. This hybrid role combines commercial skills to foster customer relationships and drive growth with technical expertise across Databricks products. They are engaged at all organisational levels to drive adoption. Reporting to the Senior Manager, Field Engineering. Key Pillars People: Hire, coach and support a diverse team able to ensure our customers' success in their roadmap delivery. Business: Contribute to the region's growth by positioning your team's services with our customers and generating a continuous pipeline of DSA subscriptions. Leadership: You will be the technical sponsor and thought leader for a number of selected customers. You and your team will contribute to the creation of assets to build the Delivery Solution Architect practice and improve effectiveness and consistency in working with customers. The Impact You Will Have Manage a diverse team of Delivery Solution Architects to achieve customer, company, and team goals (business value, usage growth, career growth and hiring). Assign accounts and distribute work across individuals for optimal customer coverage and team balance. Inspire the team to be customer obsessed by understanding customer goals, their use cases, and Databricks technology. Partner with Sales, pre sales and professional services teams to accelerate the growth of customers. Work with teams to reduce customer risk and help your team with escalations. Lead team activities to monitor customer progress and forecast growth. Provide input to grow and improve internal processes and customer success service offerings. Promote cross functional programs, plans, and documentation. What We Look For 7+ years of experience in a customer facing role. Experience leading a team of pre or post sale consultants/solution architects, technical account managers or customer success engineers. Experience in organisational and financial planning (e.g., revenue forecast) on a team/department level. Conversant with business issues our customers face today, and likely big data use cases in different industries. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Jan 01, 2026
Full time
As a Delivery Solutions Architect Manager, your role is to build and lead a team of Delivery Solution Architects (DSAs). You work in close collaboration with Sales, Pre Sales, Professional Services and Partners teams across the UK to shape the post sales delivery strategy for our major customers and will report to the UK SSA & DSA leader. DSAs collaborate with sales and engineering teams to drive our customers' adoption and growth. They guide complex customers to maximise platform value and ROI. This hybrid role combines commercial skills to foster customer relationships and drive growth with technical expertise across Databricks products. They are engaged at all organisational levels to drive adoption. Reporting to the Senior Manager, Field Engineering. Key Pillars People: Hire, coach and support a diverse team able to ensure our customers' success in their roadmap delivery. Business: Contribute to the region's growth by positioning your team's services with our customers and generating a continuous pipeline of DSA subscriptions. Leadership: You will be the technical sponsor and thought leader for a number of selected customers. You and your team will contribute to the creation of assets to build the Delivery Solution Architect practice and improve effectiveness and consistency in working with customers. The Impact You Will Have Manage a diverse team of Delivery Solution Architects to achieve customer, company, and team goals (business value, usage growth, career growth and hiring). Assign accounts and distribute work across individuals for optimal customer coverage and team balance. Inspire the team to be customer obsessed by understanding customer goals, their use cases, and Databricks technology. Partner with Sales, pre sales and professional services teams to accelerate the growth of customers. Work with teams to reduce customer risk and help your team with escalations. Lead team activities to monitor customer progress and forecast growth. Provide input to grow and improve internal processes and customer success service offerings. Promote cross functional programs, plans, and documentation. What We Look For 7+ years of experience in a customer facing role. Experience leading a team of pre or post sale consultants/solution architects, technical account managers or customer success engineers. Experience in organisational and financial planning (e.g., revenue forecast) on a team/department level. Conversant with business issues our customers face today, and likely big data use cases in different industries. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Delivery Solutions Architect Manager
Menlo Ventures
Job ID: FEQ426R313 Location: London, UK As a Delivery Solutions Architect Manager, your role is to build and lead a team of Delivery Solution Architects (DSAs). You work in close collaboration with the Sales, Pre Sales, Professional Services and Partners teams across the UK to shape the post sales delivery strategy for our major customers and will report to the UK SSA & DSA leader. DSAs collaborate with sales and engineering teams to drive our customers' adoption and growth. They guide complex customers to maximise platform value and ROI. This hybrid role combines commercial skills to foster customer relationships and drive growth with technical expertise across Databricks products. They are engaged at all organisational levels to drive adoption. Reporting to the Senior Manager, Field Engineering Your role will have 3 main pillars: People: Hire, coach and support a diverse team able to ensure our customers' success in their roadmap delivery Business: You will contribute to the region's growth by positioning your team's services with our customers and generating a continuous pipeline of DSA subscriptions. Leadership: You will be the technical sponsor and thought leader for a number of selected customers. You and your team will contribute to the creation of assets to build the Delivery Solution Architect practice and improve effectiveness and consistency in working with customers. The impact you will have: Manage a diverse team of Delivery Solution Architects to achieve customer, company, and team goals (business value, usage growth, career growth and hiring) Assign accounts and distribute work across individuals for optimal customer coverage and team balance Inspire the team to be customer obsessed by understanding customer goals, their use cases, and Databricks technology Partner with Sales, pre sales and professional services teams to accelerate the growth of customers Work with teams to reduce customer risk and help your team with escalations. Lead team activities to monitor customer progress and forecast growth Provide input to grow and improve internal processes and customer success service offerings Promote cross functional programs, plans, and documentation What we look for: 7+ years of experience in a customer facing role Experience leading a team of pre or post sale consultants/solution architects, technical account managers or customer success engineers. Experience in organisational and financial planning (e.g revenue forecast) on a team/department level Conversant with business issues our customers face today, and likely big data use cases in different industries About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Jan 01, 2026
Full time
Job ID: FEQ426R313 Location: London, UK As a Delivery Solutions Architect Manager, your role is to build and lead a team of Delivery Solution Architects (DSAs). You work in close collaboration with the Sales, Pre Sales, Professional Services and Partners teams across the UK to shape the post sales delivery strategy for our major customers and will report to the UK SSA & DSA leader. DSAs collaborate with sales and engineering teams to drive our customers' adoption and growth. They guide complex customers to maximise platform value and ROI. This hybrid role combines commercial skills to foster customer relationships and drive growth with technical expertise across Databricks products. They are engaged at all organisational levels to drive adoption. Reporting to the Senior Manager, Field Engineering Your role will have 3 main pillars: People: Hire, coach and support a diverse team able to ensure our customers' success in their roadmap delivery Business: You will contribute to the region's growth by positioning your team's services with our customers and generating a continuous pipeline of DSA subscriptions. Leadership: You will be the technical sponsor and thought leader for a number of selected customers. You and your team will contribute to the creation of assets to build the Delivery Solution Architect practice and improve effectiveness and consistency in working with customers. The impact you will have: Manage a diverse team of Delivery Solution Architects to achieve customer, company, and team goals (business value, usage growth, career growth and hiring) Assign accounts and distribute work across individuals for optimal customer coverage and team balance Inspire the team to be customer obsessed by understanding customer goals, their use cases, and Databricks technology Partner with Sales, pre sales and professional services teams to accelerate the growth of customers Work with teams to reduce customer risk and help your team with escalations. Lead team activities to monitor customer progress and forecast growth Provide input to grow and improve internal processes and customer success service offerings Promote cross functional programs, plans, and documentation What we look for: 7+ years of experience in a customer facing role Experience leading a team of pre or post sale consultants/solution architects, technical account managers or customer success engineers. Experience in organisational and financial planning (e.g revenue forecast) on a team/department level Conversant with business issues our customers face today, and likely big data use cases in different industries About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Engagement Manager (London)
Abylon Ltd. City, London
Established in 2016 Abylon Consulting is a rapidly growing and innovative IT solutions provider, with a strong focus on providing innovative BI solutions and consulting services. We have high expertise in Microsoft's data analytics and BI and AI products, hence many of our solutions are based on or tightly integrated with the relevant Microsoft products. Abylon is a Certified Microsoft Solution partner in Data & AI and Digital & App innovation categories. In 2024 Abylon became an official Databricks Consulting partner. Our dynamic growth was recently recognized when Abylon Consulting made it to the Financial Times' annual list of Europe's 1000 fastest growing companies for three years in a row (2022 ,2023 ,2024 ), as well as to theDeloitte Technology Fast 50 list in 2022. Building on our proven track record of success in Hungary, we expanded our expertise and solutions to theUK market, establishing a subsidiary and openingour London office in March 2024 . We are looking for an Engagement Manager to join our London office, with extensive experience in managing client relationships, particularly with enterprise clients. The ideal candidate has a strong background as a developer, consultant, architect, business analyst or delivery manager, combined with solid expertise in technical consulting. This role plays a key part in leading technical teams, ensuring high-quality delivery, and driving customer satisfaction. The Engagement Manager will act as a trusted advisor, overseeing solution delivery, architecture, and client engagement. Key Responsibilities Lead and oversee technical teams, ensuring seamless project delivery and client satisfaction. Own the end-to-end solution delivery for assigned account(s). Serve as the single point of accountability for delivery matters, including escalations, upselling opportunities, and resource ramp-downs. Build and maintain strong, long-term partnerships with clients. Manage multiple engagements simultaneously, addressing client issues and mitigating risks. Act as a technical advisor, providing guidance and expertise to both clients and internal teams. Support sales activities by contributing to bids, providing technical input, and helping to secure new opportunities. Requirements Proven experience in technical consulting or advisory roles. Strong track record in client engagement and vendor management. Previous background as a developer, consultant, architect, business analyst or delivery manager. Familiarity with Azure services, Databricks and SQL Ability to manage multiple projects and priorities in a fast-paced environment. Excellent interpersonal skills, with the ability to collaborate effectively across diverse teams and personalities. Why Join Us? Dedicated time for learning, paid certifications:We encourage continuous development by providing dedicated learning hours. Are you interested in the latest technologies or certifications? We cover the full cost. Flexible working hours:We trust you to manage your time in a way that suits your productivity and personal life. Hybrid work model:Work remotely with only one required office day per week, offering the best of both worlds. Knowledge sharing & collaboration:Join regular skill-sharing sessions and knowledge circles to exchange ideas and grow together as a team. Annual performance bonus:Your contributions are recognized and rewarded with a yearly bonus. How to Apply? If you feel like you would like to join us based on the description, all you have to do is send your CV to our email address: If you would like to find out more about us, visit our About us page or our LinkedIn page . For more information on Abylon and other open positions follow our social media channels!
Jan 01, 2026
Full time
Established in 2016 Abylon Consulting is a rapidly growing and innovative IT solutions provider, with a strong focus on providing innovative BI solutions and consulting services. We have high expertise in Microsoft's data analytics and BI and AI products, hence many of our solutions are based on or tightly integrated with the relevant Microsoft products. Abylon is a Certified Microsoft Solution partner in Data & AI and Digital & App innovation categories. In 2024 Abylon became an official Databricks Consulting partner. Our dynamic growth was recently recognized when Abylon Consulting made it to the Financial Times' annual list of Europe's 1000 fastest growing companies for three years in a row (2022 ,2023 ,2024 ), as well as to theDeloitte Technology Fast 50 list in 2022. Building on our proven track record of success in Hungary, we expanded our expertise and solutions to theUK market, establishing a subsidiary and openingour London office in March 2024 . We are looking for an Engagement Manager to join our London office, with extensive experience in managing client relationships, particularly with enterprise clients. The ideal candidate has a strong background as a developer, consultant, architect, business analyst or delivery manager, combined with solid expertise in technical consulting. This role plays a key part in leading technical teams, ensuring high-quality delivery, and driving customer satisfaction. The Engagement Manager will act as a trusted advisor, overseeing solution delivery, architecture, and client engagement. Key Responsibilities Lead and oversee technical teams, ensuring seamless project delivery and client satisfaction. Own the end-to-end solution delivery for assigned account(s). Serve as the single point of accountability for delivery matters, including escalations, upselling opportunities, and resource ramp-downs. Build and maintain strong, long-term partnerships with clients. Manage multiple engagements simultaneously, addressing client issues and mitigating risks. Act as a technical advisor, providing guidance and expertise to both clients and internal teams. Support sales activities by contributing to bids, providing technical input, and helping to secure new opportunities. Requirements Proven experience in technical consulting or advisory roles. Strong track record in client engagement and vendor management. Previous background as a developer, consultant, architect, business analyst or delivery manager. Familiarity with Azure services, Databricks and SQL Ability to manage multiple projects and priorities in a fast-paced environment. Excellent interpersonal skills, with the ability to collaborate effectively across diverse teams and personalities. Why Join Us? Dedicated time for learning, paid certifications:We encourage continuous development by providing dedicated learning hours. Are you interested in the latest technologies or certifications? We cover the full cost. Flexible working hours:We trust you to manage your time in a way that suits your productivity and personal life. Hybrid work model:Work remotely with only one required office day per week, offering the best of both worlds. Knowledge sharing & collaboration:Join regular skill-sharing sessions and knowledge circles to exchange ideas and grow together as a team. Annual performance bonus:Your contributions are recognized and rewarded with a yearly bonus. How to Apply? If you feel like you would like to join us based on the description, all you have to do is send your CV to our email address: If you would like to find out more about us, visit our About us page or our LinkedIn page . For more information on Abylon and other open positions follow our social media channels!
Vulnerability Architect
Turnkey Consulting Malaysia Sdn Bhd City, London
About Us Turnkey Consulting is an independent risk and security consultancy that brings together people, protection, and performance to help organisations achieve Digital Enterprise Resilience. For more than 20 years, Turnkey has enabled the world's leading companies to understand and optimise their risk and security landscape through assessment-based road mapping, organisational empowerment, and expert application of market-leading technologies. Turnkey is headquartered in London with offices across Asia, Australia, Europe, and North America. Role Overview We are seeking an experienced individual with a strong foundation in SAP Vulnerability Management and Threat Detection systems, including associated controls, proficiency in SAP environments, and awareness of Cybersecurity frameworks. Key Responsibilities Design, implement, and assess vulnerability management frameworks, primarily within SAP-enabled environments. Lead client conversations on SAP Vulnerability and Threat Management strategy, compliance challenges, and controls optimisation. Provide insight on Information Security frameworks (OWASP/NIST/NIS2 etc.) and the Secure Operations Map, helping communicate regulatory or good practice obligations and actionable solutions. Manage and mentor junior consultants and analysts to aid a high-performance team culture. Support business development activities, including scoping, proposal development, and client pitches throughout the sales lifecycle. Build long-term relationships with clients as a trusted advisor in controls and compliance. Required Core Behaviours Ability to focus on the "why" of our solutions, not just the how. Demonstrable experience in prioritising the client's objectives. Passionate about improving the perception of the industry towards a more business growth enabling function. Demonstrable ability to build productive relationships with both internal and external stakeholders in a hybrid working environment. Required Skills & Experience Strong experience designing and executing detection and protective controls, ideally within SAP ERP systems. Experience in one of Onapsis, Security Bridge, SAP ETD, Pathlock CAC. Strong experience of implementing vulnerability management controls (implementation and testing). Knowledge of relevant industry frameworks and vendor solutions aligned to provide such control solutions. Demonstrated ability to lead engagements and communicate effectively with senior stakeholders. Proven track record in team management and mentoring. Familiarity with the consulting sales lifecycle, including opportunity identification and bid support. Excellent analytical, presentation, and organisational skills. Preferred Qualifications Professional certifications such as CREST or equivalent. Experience in risk advisory or Big Four consultancy environment. Exposure to emerging technologies in risk and controls, such as automation, data analytics, AI etc. Reports to: RSC Director Salary: Competitive salary depending on a combination of factors, including level of experience and expertise, in addition to an OTE bonus. Benefits Pension: on joining, employees will be automatically enrolled in our workplace pension scheme Holiday Entitlement: employees receive 25 days per holiday year plus all statutory bank and public holidays in England and Wales Private Medical Insurance: employees will be enrolled onto the company BUPA healthcare scheme Insurances: Life Insurance and Critical Illness cover are provided to all employees Carbon Offset: Employees will be enrolled on the company's carbon offset scheme, which is committed to offsetting at least 50% of all employees' personal carbon emissions. All Turnkey employees are entitled to £40 worth of carbon credits each year, which can offset 7 tonnes of carbon. Options are available to increase carbon credit amounts, which would be treated as a benefit in kind. Location: Based in our London office, with hybrid working (expected office working 2-3 days per week). Occasional travel to our offices in other countries will be expected as part of this role if there is a requirement to do so.
Jan 01, 2026
Full time
About Us Turnkey Consulting is an independent risk and security consultancy that brings together people, protection, and performance to help organisations achieve Digital Enterprise Resilience. For more than 20 years, Turnkey has enabled the world's leading companies to understand and optimise their risk and security landscape through assessment-based road mapping, organisational empowerment, and expert application of market-leading technologies. Turnkey is headquartered in London with offices across Asia, Australia, Europe, and North America. Role Overview We are seeking an experienced individual with a strong foundation in SAP Vulnerability Management and Threat Detection systems, including associated controls, proficiency in SAP environments, and awareness of Cybersecurity frameworks. Key Responsibilities Design, implement, and assess vulnerability management frameworks, primarily within SAP-enabled environments. Lead client conversations on SAP Vulnerability and Threat Management strategy, compliance challenges, and controls optimisation. Provide insight on Information Security frameworks (OWASP/NIST/NIS2 etc.) and the Secure Operations Map, helping communicate regulatory or good practice obligations and actionable solutions. Manage and mentor junior consultants and analysts to aid a high-performance team culture. Support business development activities, including scoping, proposal development, and client pitches throughout the sales lifecycle. Build long-term relationships with clients as a trusted advisor in controls and compliance. Required Core Behaviours Ability to focus on the "why" of our solutions, not just the how. Demonstrable experience in prioritising the client's objectives. Passionate about improving the perception of the industry towards a more business growth enabling function. Demonstrable ability to build productive relationships with both internal and external stakeholders in a hybrid working environment. Required Skills & Experience Strong experience designing and executing detection and protective controls, ideally within SAP ERP systems. Experience in one of Onapsis, Security Bridge, SAP ETD, Pathlock CAC. Strong experience of implementing vulnerability management controls (implementation and testing). Knowledge of relevant industry frameworks and vendor solutions aligned to provide such control solutions. Demonstrated ability to lead engagements and communicate effectively with senior stakeholders. Proven track record in team management and mentoring. Familiarity with the consulting sales lifecycle, including opportunity identification and bid support. Excellent analytical, presentation, and organisational skills. Preferred Qualifications Professional certifications such as CREST or equivalent. Experience in risk advisory or Big Four consultancy environment. Exposure to emerging technologies in risk and controls, such as automation, data analytics, AI etc. Reports to: RSC Director Salary: Competitive salary depending on a combination of factors, including level of experience and expertise, in addition to an OTE bonus. Benefits Pension: on joining, employees will be automatically enrolled in our workplace pension scheme Holiday Entitlement: employees receive 25 days per holiday year plus all statutory bank and public holidays in England and Wales Private Medical Insurance: employees will be enrolled onto the company BUPA healthcare scheme Insurances: Life Insurance and Critical Illness cover are provided to all employees Carbon Offset: Employees will be enrolled on the company's carbon offset scheme, which is committed to offsetting at least 50% of all employees' personal carbon emissions. All Turnkey employees are entitled to £40 worth of carbon credits each year, which can offset 7 tonnes of carbon. Options are available to increase carbon credit amounts, which would be treated as a benefit in kind. Location: Based in our London office, with hybrid working (expected office working 2-3 days per week). Occasional travel to our offices in other countries will be expected as part of this role if there is a requirement to do so.
SAP S/4HANA Solution Architect
DXC Technology Inc.
Job Description: Here at DXC Technology we continue to significantly expand our SAP business across the UK and Europe. We are actively looking for an S/4HANA Solution Architect to join our growing UKI team. If you're passionate about engaging in the full lifecycle of SAP projects-from initial Pre-sales engagement to project delivery, this role could be perfect for you. You'll be working with clients across multiple industries in the UK and Europe, applying your subject matter expertise to help deliver value-driven SAP solutions.We focus on three core drivers of growth: People, Customers, and Operational Execution-the foundation of our business and where we invest heavily. Due to the nature of our customers business successful candidates are required to be Security cleared UK Nationals or eligible for vetting. Key Responsibilities: Define end-to-end solution architecture across SAP domains including Finance (FI/CO), Logistics (MM/SD), Manufacturing (PP/QM), and Procurement (Ariba, P2P) Lead architecture design for SAP S/4HANA Greenfield, Brownfield, or Selective Data Transition programs Translate business goals into SAP-aligned solutions, process maps, and integration models Work closely with functional, technical, data, and integration teams to deliver coherent, traceable, and scalable SAP solutions Support pre-sales activities: solutioning, RFPs/RFIs, proposal shaping, demo planning, and effort estimations Engage with client-side architects, business sponsors, and system integrators to guide SAP roadmap decisions and solution assurance Drive adoption of innovations such as Fiori UX, SAP BTP, Embedded Analytics, and Cloud Integration Provide solution governance across projects - including change control, design reviews, and alignment to best practices Mentor junior consultants and contribute to internal solution assets and knowledge development Continuous Innovation: Stay updated on SAP innovations, S/4HANA advancements, and digital transformation trends to advise leadership on future SAP strategy Required Experience: Extensive years of SAP consulting experience, with cross-functional knowledge across core modules At least 2 S/4HANA transformation programs (Greenfield and Brownfield), leading architecture or end-to-end solutioning Strong expertise in SAP S/4HANA and some of the key SAP modules such as FICO, MM, SD, PP, WM, or HR Hands-on experience defining To-Be architectures, process maps, interface specs, and technical deployment models Proven track record of delivering SAP programs across industries such as Manufacturing, CPG, Retail, Defence, or Public Sector Knowledge of SAP Cloud, RISE with SAP, and deployment strategies (technical skills not required, but conceptual knowledge is beneficial) Skills & Competencies: Functional depth in at least two domains (e.g., Finance + Logistics or Manufacturing + Procurement) Strong architecture documentation skills (ARIS, Signavio, LeanIX, or equivalent) Excellent client-facing communication and stakeholder management ability - up to CIO/CTO level Understanding of data migration, analytics, and testing strategies within SAP programs Collaborative, detail-oriented, and quality-focused; able to work in hybrid delivery models Methodologies & Tools: SAP Activate Methodology for roadmap and deployment planning. Use of Solution Manager, JIRA, Confluence, and design traceability tools. Exposure to TOGAF, enterprise architecture principles, and agile delivery models is beneficial Qualifications & Certifications: Bachelor's or Master's degree in Information Systems, Engineering, or Business SAP Certification in S/4HANA Finance, Logistics, or Architecture is preferred TOGAF, ITIL, or Cloud Architecture credentials (AWS/Azure), SAP RISE are an advantageAt DXC Technology, we are committed to fostering a diverse, inclusive, and high-performing workplace where everyone feels valued and empowered. We offer competitive benefits, professional growth opportunities, and a collaborative environment. Employee Benefits: As part of our competitive remuneration package, flexible benefits are available. There is an option to "flex up and down" on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance You will also have access to 'Perks at Work', a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and moreAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available . DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at .
Jan 01, 2026
Full time
Job Description: Here at DXC Technology we continue to significantly expand our SAP business across the UK and Europe. We are actively looking for an S/4HANA Solution Architect to join our growing UKI team. If you're passionate about engaging in the full lifecycle of SAP projects-from initial Pre-sales engagement to project delivery, this role could be perfect for you. You'll be working with clients across multiple industries in the UK and Europe, applying your subject matter expertise to help deliver value-driven SAP solutions.We focus on three core drivers of growth: People, Customers, and Operational Execution-the foundation of our business and where we invest heavily. Due to the nature of our customers business successful candidates are required to be Security cleared UK Nationals or eligible for vetting. Key Responsibilities: Define end-to-end solution architecture across SAP domains including Finance (FI/CO), Logistics (MM/SD), Manufacturing (PP/QM), and Procurement (Ariba, P2P) Lead architecture design for SAP S/4HANA Greenfield, Brownfield, or Selective Data Transition programs Translate business goals into SAP-aligned solutions, process maps, and integration models Work closely with functional, technical, data, and integration teams to deliver coherent, traceable, and scalable SAP solutions Support pre-sales activities: solutioning, RFPs/RFIs, proposal shaping, demo planning, and effort estimations Engage with client-side architects, business sponsors, and system integrators to guide SAP roadmap decisions and solution assurance Drive adoption of innovations such as Fiori UX, SAP BTP, Embedded Analytics, and Cloud Integration Provide solution governance across projects - including change control, design reviews, and alignment to best practices Mentor junior consultants and contribute to internal solution assets and knowledge development Continuous Innovation: Stay updated on SAP innovations, S/4HANA advancements, and digital transformation trends to advise leadership on future SAP strategy Required Experience: Extensive years of SAP consulting experience, with cross-functional knowledge across core modules At least 2 S/4HANA transformation programs (Greenfield and Brownfield), leading architecture or end-to-end solutioning Strong expertise in SAP S/4HANA and some of the key SAP modules such as FICO, MM, SD, PP, WM, or HR Hands-on experience defining To-Be architectures, process maps, interface specs, and technical deployment models Proven track record of delivering SAP programs across industries such as Manufacturing, CPG, Retail, Defence, or Public Sector Knowledge of SAP Cloud, RISE with SAP, and deployment strategies (technical skills not required, but conceptual knowledge is beneficial) Skills & Competencies: Functional depth in at least two domains (e.g., Finance + Logistics or Manufacturing + Procurement) Strong architecture documentation skills (ARIS, Signavio, LeanIX, or equivalent) Excellent client-facing communication and stakeholder management ability - up to CIO/CTO level Understanding of data migration, analytics, and testing strategies within SAP programs Collaborative, detail-oriented, and quality-focused; able to work in hybrid delivery models Methodologies & Tools: SAP Activate Methodology for roadmap and deployment planning. Use of Solution Manager, JIRA, Confluence, and design traceability tools. Exposure to TOGAF, enterprise architecture principles, and agile delivery models is beneficial Qualifications & Certifications: Bachelor's or Master's degree in Information Systems, Engineering, or Business SAP Certification in S/4HANA Finance, Logistics, or Architecture is preferred TOGAF, ITIL, or Cloud Architecture credentials (AWS/Azure), SAP RISE are an advantageAt DXC Technology, we are committed to fostering a diverse, inclusive, and high-performing workplace where everyone feels valued and empowered. We offer competitive benefits, professional growth opportunities, and a collaborative environment. Employee Benefits: As part of our competitive remuneration package, flexible benefits are available. There is an option to "flex up and down" on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance You will also have access to 'Perks at Work', a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and moreAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available . DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at .
Deloitte LLP
Senior Consultant - Employee Central Time, SAP SuccessFactors
Deloitte LLP
Senior Consultant - Employee Central Time, SAP SuccessFactors Basic information Location Belfast, Bristol, Cardiff, Edinburgh, Glasgow, London, Manchester Business Line Job Type Permanent / FTC Date published 02-Jul-2025 18586 Connect to your Industry Join the world's leading HR and people transformation business and help create the Future of Work for major organisations. You'll develop trusted relationships with senior business stakeholders and use proven methodologies to deliver high quality work that maximises value for our clients. As part of a practice that brings research and analytics expertise together with deep industry knowledge and extensive GenAI capability, you'll execute programmes that are not only innovative, but deliver the most positive impact to people, clients and society. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way , serve with integrity , take care of each other , foster inclusion , and collaborate for measurable impact . These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity SAP SuccessFactors is a significant priority for Deloitte. As part of a practice that brings Human Capital thought leadership together with deep industry and product knowledge, we deliver innovative solutions that focus upon a positive people impact. Join the world's leading HR and people transformation business and help create the Future of Work for major organisations, powered by SuccessFactors technology. We are looking for enthusiastic and driven individuals to join Deloitte's leading SuccessFactors team, focusing on EC Time. Working with a diverse portfolio of clients across various industries, you will be responsible for delivering exceptional service, designing, and implementing SuccessFactors solutions that meet their specific business needs. You will work directly with clients to understand their business needs and translate those needs into effective SuccessFactors Employee Central solutions. This role offers the opportunity to develop strong client management and communication skills while building deep expertise in SuccessFactors Employee Central Time. Key Responsibilities: Lead or participate in client engagements, understanding their time and attendance needs, and designing tailored solutions using SuccessFactors Employee Central Time, with a focus on Time Off and Time Tracking. Provide expert guidance on configuring and implementing all aspects of Employee Central Time. Advise clients on best practices for time and attendance management, ensuring compliance with relevant legislation and company policies. Configure and test SuccessFactors Employee Central Time, ensuring seamless integration with other SuccessFactors modules and external systems. Possess a strong understanding of SuccessFactors Employee Central core module configuration and be comfortable working with data structures and workflows. Gather and analyse client requirements through workshops, interviews, and documentation review. Develop and maintain strong client relationships, ensuring high levels of client satisfaction. Support the sales process by contributing to proposals and client presentations. Configure and test SuccessFactors Employee Central module. Contribute to the development of our SuccessFactors practice through knowledge sharing and thought leadership. Stay up-to-date on the latest SuccessFactors releases and functionalities. Provide guidance and support to junior team members. Connect to your skills and professional experience SuccessFactors certification in Employee Central Time (essential). Other modules desirable in addition. Proven experience implementing and configuring SuccessFactors Employee Central Time, with a focus on requirements gathering, solution design, and client interaction. Strong understanding of HR processes and best practices. Strong understanding of time and attendance processes, best practices, and relevant legislation. Experience with other time and workforce planning systems like Chronos, and their integration with SuccessFactors (desirable) Excellent communication, presentation, and interpersonal skills. Excellent analytical and problem-solving skills. Ability to work effectively both independently and as part of a team, managing client relationships and expectations. Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions. Experience working in a consulting environment (preferred). Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g. in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g. you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process, or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." -Sophia, Technology and Transformation Our hybrid working policy This is a UK wide role, involving travel to client sites and Deloitte offices.Our hybrid model enables our people to collaborate, connect and innovate in both a virtual and physical capacity. As well as on site and remote working, you'll attend your local office and virtual collaboration spaces, depending on the requirements of the role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Jan 01, 2026
Full time
Senior Consultant - Employee Central Time, SAP SuccessFactors Basic information Location Belfast, Bristol, Cardiff, Edinburgh, Glasgow, London, Manchester Business Line Job Type Permanent / FTC Date published 02-Jul-2025 18586 Connect to your Industry Join the world's leading HR and people transformation business and help create the Future of Work for major organisations. You'll develop trusted relationships with senior business stakeholders and use proven methodologies to deliver high quality work that maximises value for our clients. As part of a practice that brings research and analytics expertise together with deep industry knowledge and extensive GenAI capability, you'll execute programmes that are not only innovative, but deliver the most positive impact to people, clients and society. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way , serve with integrity , take care of each other , foster inclusion , and collaborate for measurable impact . These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity SAP SuccessFactors is a significant priority for Deloitte. As part of a practice that brings Human Capital thought leadership together with deep industry and product knowledge, we deliver innovative solutions that focus upon a positive people impact. Join the world's leading HR and people transformation business and help create the Future of Work for major organisations, powered by SuccessFactors technology. We are looking for enthusiastic and driven individuals to join Deloitte's leading SuccessFactors team, focusing on EC Time. Working with a diverse portfolio of clients across various industries, you will be responsible for delivering exceptional service, designing, and implementing SuccessFactors solutions that meet their specific business needs. You will work directly with clients to understand their business needs and translate those needs into effective SuccessFactors Employee Central solutions. This role offers the opportunity to develop strong client management and communication skills while building deep expertise in SuccessFactors Employee Central Time. Key Responsibilities: Lead or participate in client engagements, understanding their time and attendance needs, and designing tailored solutions using SuccessFactors Employee Central Time, with a focus on Time Off and Time Tracking. Provide expert guidance on configuring and implementing all aspects of Employee Central Time. Advise clients on best practices for time and attendance management, ensuring compliance with relevant legislation and company policies. Configure and test SuccessFactors Employee Central Time, ensuring seamless integration with other SuccessFactors modules and external systems. Possess a strong understanding of SuccessFactors Employee Central core module configuration and be comfortable working with data structures and workflows. Gather and analyse client requirements through workshops, interviews, and documentation review. Develop and maintain strong client relationships, ensuring high levels of client satisfaction. Support the sales process by contributing to proposals and client presentations. Configure and test SuccessFactors Employee Central module. Contribute to the development of our SuccessFactors practice through knowledge sharing and thought leadership. Stay up-to-date on the latest SuccessFactors releases and functionalities. Provide guidance and support to junior team members. Connect to your skills and professional experience SuccessFactors certification in Employee Central Time (essential). Other modules desirable in addition. Proven experience implementing and configuring SuccessFactors Employee Central Time, with a focus on requirements gathering, solution design, and client interaction. Strong understanding of HR processes and best practices. Strong understanding of time and attendance processes, best practices, and relevant legislation. Experience with other time and workforce planning systems like Chronos, and their integration with SuccessFactors (desirable) Excellent communication, presentation, and interpersonal skills. Excellent analytical and problem-solving skills. Ability to work effectively both independently and as part of a team, managing client relationships and expectations. Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions. Experience working in a consulting environment (preferred). Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g. in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g. you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process, or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." -Sophia, Technology and Transformation Our hybrid working policy This is a UK wide role, involving travel to client sites and Deloitte offices.Our hybrid model enables our people to collaborate, connect and innovate in both a virtual and physical capacity. As well as on site and remote working, you'll attend your local office and virtual collaboration spaces, depending on the requirements of the role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Product Owner - Dynamics 365 CRM
Technopride Ltd City, London
Overview London, United Kingdom Posted on 15/10/2025 We provide end-to-end IT solutions and services including Applications services, Data & Analytics services, AI/ML Technologies and Professional services in the UK and EU market. Job Details Location: London, UK Type: Permanent Work Model: Hybrid (onsite presence required) About the Role We are seeking an experienced MS Dynamics CRM Product Owner to lead strategic delivery and continuous enhancement of CRM solutions across business functions such as Sales, Marketing, Customer Service, Client Due Diligence (CDD) Onboarding, and Case Management. The ideal candidate will combine strong business vision with deep expertise in Microsoft Dynamics 365, ensuring CRM initiatives align with organisational goals and deliver measurable value. Key Responsibilities Define and communicate the product vision and roadmap, ensuring alignment with business objectives and stakeholder priorities. Manage and prioritise the product backlog, balancing value, risk, and business needs to guide development teams effectively. Conduct discovery and gap analysis sessions to understand current processes and identify CRM solutions to meet evolving requirements. Write detailed user stories, acceptance criteria, and documentation to support Agile delivery. Design and support integration and migration strategies between Dynamics CRM and other enterprise systems. Collaborate with business and technical teams to ensure smooth delivery and user adoption. Provide expert functional guidance on Dynamics 365 features, particularly within the banking domain. Support user training, documentation, and post-implementation support while ensuring CRM scalability and performance. Work closely with offshore Agile teams, promoting knowledge sharing and continuous improvement. Required Skills & Experience 8+ years of experience in Microsoft Dynamics CRM (excluding F&O). Proven track record as a Product Owner or Dynamics 365 Certified Consultant. Strong background in banking or financial services CRM implementations. Expertise in Sales, Marketing, Customer Service, Case Management, and CDD Onboarding modules. Excellent communication, leadership, and stakeholder management skills. Hands-on experience with Agile methodology and managing distributed teams. Strong analytical and documentation skills with a detail-oriented mindset.
Jan 01, 2026
Full time
Overview London, United Kingdom Posted on 15/10/2025 We provide end-to-end IT solutions and services including Applications services, Data & Analytics services, AI/ML Technologies and Professional services in the UK and EU market. Job Details Location: London, UK Type: Permanent Work Model: Hybrid (onsite presence required) About the Role We are seeking an experienced MS Dynamics CRM Product Owner to lead strategic delivery and continuous enhancement of CRM solutions across business functions such as Sales, Marketing, Customer Service, Client Due Diligence (CDD) Onboarding, and Case Management. The ideal candidate will combine strong business vision with deep expertise in Microsoft Dynamics 365, ensuring CRM initiatives align with organisational goals and deliver measurable value. Key Responsibilities Define and communicate the product vision and roadmap, ensuring alignment with business objectives and stakeholder priorities. Manage and prioritise the product backlog, balancing value, risk, and business needs to guide development teams effectively. Conduct discovery and gap analysis sessions to understand current processes and identify CRM solutions to meet evolving requirements. Write detailed user stories, acceptance criteria, and documentation to support Agile delivery. Design and support integration and migration strategies between Dynamics CRM and other enterprise systems. Collaborate with business and technical teams to ensure smooth delivery and user adoption. Provide expert functional guidance on Dynamics 365 features, particularly within the banking domain. Support user training, documentation, and post-implementation support while ensuring CRM scalability and performance. Work closely with offshore Agile teams, promoting knowledge sharing and continuous improvement. Required Skills & Experience 8+ years of experience in Microsoft Dynamics CRM (excluding F&O). Proven track record as a Product Owner or Dynamics 365 Certified Consultant. Strong background in banking or financial services CRM implementations. Expertise in Sales, Marketing, Customer Service, Case Management, and CDD Onboarding modules. Excellent communication, leadership, and stakeholder management skills. Hands-on experience with Agile methodology and managing distributed teams. Strong analytical and documentation skills with a detail-oriented mindset.
Senior Consultant (EPM / SAP-SAC)
Codestone
At Codestone, we're not just part of the AI + Cloud movement - we're leading it. As Europe's trusted business transformation partner, we deliver powerhouse advisory and consultancy services spanning ERP, EPM, and analytics business applications, cybersecurity, infrastructure, modern work, and UK's Top 50 application and IT managed services. Backed by FPE Capital, we're scaling fast while staying true to our people-/client-first spirit. Why Choose Your Future with us? We're not your typical tech consultancy. We're a community of innovators and enablers who transform business challenges into success stories. As the SAP Gold Partner in Europe, with Platinum Wolters Kluwer CCH Tagetik and Gold Microsoft partnerships, we're trusted by 1000+ organisations to guide them through their digital transformation journey, enabling them to become market leaders, operate more securely, accelerate growth, and become employers of choice. Culture Matters: THRIVE Culture is the unique and beating heart of Codestone, shaping every interaction, decision, and achievement. Our THRIVE principles guide everything we do: T alent: Join a community that recognises and nurtures your unique abilities H earts: Experience genuine empathy and trust in every interaction R esponsibility: Own your impact and shape positive outcomes I nnovation: Be part of a team where forward-thinking is our superpower V alue: Create exceptional impact for our clients and each other E xcellence: Push boundaries and set new standards in everything we do We've reimagined what a modern tech workplace should be. Our flexible approach supports your lifestyle, while our comprehensive benefits package ensures you're valued beyond your role. From mental health support to personal development opportunities, we invest in your total wellbeing. About the role The Senior Consultant is responsible for implementing, configuring, and optimising D&I solutions for our customers as part of our Professional Services - D&I Consultancy team. The role involves document writing ensuring all documents are accurate, clear, and aligned with client and project requirements. You will ensure knowledge transfer with customers and across teams to foster a collaborative learning environment and manage the escalation and resolution of issues. This Senior position is also tasked with driving upselling and cross-selling opportunities, providing project management advisory, leading projects, managing escalations, and mentoring team members. Your day-to-day will include: Requirement Gathering & Analysis • Work with clients to understand their business processes, goals, and pain points. • Conduct workshops to gather functional and technical requirements. • Map business requirements to D&I functionalities. Solution Design & Customisation • Design workflows, processes, and solutions to meet client needs. • Configure modules (e.g., finance, sales, purchasing, inventory, project management). • Recommend and design customisations or integrations with third-party tools where needed. Implementation & Deployment • Set up and deploy. • Migrate data from legacy systems. • Test configurations and customisations to ensure accuracy and effectiveness. Training & User Support • Provide training to end-users and stakeholders to ensure they are comfortable using the system. • Develop documentation and user manuals for reference. • Offer post-implementation support and resolve any issues that arise. Escalation & Resolution: • Identify and escalate complex issues to appropriate resources. • Ensure timely resolution of issues to maintain client satisfaction. Project Ownership: • Pro-actively engage with project teams to deliver D&I solutions on time and within budget. • Coordinate with cross-functional teams to ensure project milestones are met. You will bring these key competencies to the role: • Key Leadership Skills o Decision Making: Exhibit strong decision-making capabilities, especially in high-pressure situations. Weigh risks and benefits to determine the most beneficial course of action for both clients and the organisation. o Empowering Others: Delegate tasks to empower team members and promote their growth. Motivate clients to take ownership of the ERP system post-implementation. o Commercial Awareness: Understand the financial implications of project decisions. Align solutions with the strategic goals of clients to maximise value. • Key Behaviours o Adaptability: Quickly adapt to emerging technologies and shifting project requirements. Maintain flexibility in diverse client settings and project scopes. o Communication: Articulate technical concepts clearly to non-technical stakeholders. Maintain transparent communication with clients and project teams. o Collaboration: Collaborate effectively with team members, clients, and external vendors. Foster a cooperative and respectful team environment. o Teamwork: Actively participate in team discussions and collective efforts. Support colleagues in achieving team objectives. o Problem Solving: Identify root causes of problems and implement effective solutions. Bring creativity to the problem-solving process to develop innovative solutions. o Time Management: Prioritise tasks to ensure timely project delivery. Efficiently balance multiple projects and deadlines. o Resilience: Demonstrate resilience in the face of challenges. Recover quickly from setbacks and maintain focus. o Emotional Intelligence: Manage your own emotions and understand others' emotions to foster effective working relationships. Display empathy towards clients and team members, strengthening collaboration. o Creativity: Introduce fresh ideas and perspectives in problem-solving and solution design. Experience Required: o Proven experience in EPM technology - Tagetik, SAP SAC consultancy or similar. o Capable of independently leading projects covering both Consolidation and Planning. o Ideally, a Chartered Accountant o Strong analytical and problem-solving skills. o Excellent communication and interpersonal skills. o Ability to manage multiple projects and priorities effectively. o Proficiency in Tagetik systems and relevant software tools. o Experience in leading project teams and managing client relationships. About the Benefits Be part of a global team that's making a real difference in how businesses transform and succeed. We believe in working hard while having fun, and we genuinely value every team member's unique contribution to our story. When we say you're welcome at Codestone, we really mean it. From 25 days holiday (plus Bank Holidays) (rising by 1 day after 1 years' service to a maximum of 28 days) Contributory company pension scheme A volunteering day each year to support your local community Training, learning & development opportunities (customer specific and general courses) Casual dress code Cycle to Work Salary Sacrifice Scheme EV Salary Sacrifice Scheme Recruitment and customer bonus referral scheme Annual company events Life assurance x 3 Employee Assist Programme Virtual GP Extended maternity and paternity leave And many more! Sounds good? If you're interested in starting or continuing your career journey with Codestone, simply apply on this link. At Codestone, we are committed to fostering a diverse and inclusive workplace where all employees are treated with respect and dignity. We believe that diversity enriches our work environment, fosters innovation, and drives better outcomes for our customers and communities. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, regardless of race, colour, ethnicity, gender, gender identity or expression, sexual orientation, religion, age, disability, marital status, veteran status, or any other characteristic protected by applicable law. This commitment to equal opportunities and inclusion is integral to our mission and values, and we are dedicated to upholding it in everything we do. If you are a person with disabilities and require reasonable adjustments to be made to make your application or to attend interview, please contact
Jan 01, 2026
Full time
At Codestone, we're not just part of the AI + Cloud movement - we're leading it. As Europe's trusted business transformation partner, we deliver powerhouse advisory and consultancy services spanning ERP, EPM, and analytics business applications, cybersecurity, infrastructure, modern work, and UK's Top 50 application and IT managed services. Backed by FPE Capital, we're scaling fast while staying true to our people-/client-first spirit. Why Choose Your Future with us? We're not your typical tech consultancy. We're a community of innovators and enablers who transform business challenges into success stories. As the SAP Gold Partner in Europe, with Platinum Wolters Kluwer CCH Tagetik and Gold Microsoft partnerships, we're trusted by 1000+ organisations to guide them through their digital transformation journey, enabling them to become market leaders, operate more securely, accelerate growth, and become employers of choice. Culture Matters: THRIVE Culture is the unique and beating heart of Codestone, shaping every interaction, decision, and achievement. Our THRIVE principles guide everything we do: T alent: Join a community that recognises and nurtures your unique abilities H earts: Experience genuine empathy and trust in every interaction R esponsibility: Own your impact and shape positive outcomes I nnovation: Be part of a team where forward-thinking is our superpower V alue: Create exceptional impact for our clients and each other E xcellence: Push boundaries and set new standards in everything we do We've reimagined what a modern tech workplace should be. Our flexible approach supports your lifestyle, while our comprehensive benefits package ensures you're valued beyond your role. From mental health support to personal development opportunities, we invest in your total wellbeing. About the role The Senior Consultant is responsible for implementing, configuring, and optimising D&I solutions for our customers as part of our Professional Services - D&I Consultancy team. The role involves document writing ensuring all documents are accurate, clear, and aligned with client and project requirements. You will ensure knowledge transfer with customers and across teams to foster a collaborative learning environment and manage the escalation and resolution of issues. This Senior position is also tasked with driving upselling and cross-selling opportunities, providing project management advisory, leading projects, managing escalations, and mentoring team members. Your day-to-day will include: Requirement Gathering & Analysis • Work with clients to understand their business processes, goals, and pain points. • Conduct workshops to gather functional and technical requirements. • Map business requirements to D&I functionalities. Solution Design & Customisation • Design workflows, processes, and solutions to meet client needs. • Configure modules (e.g., finance, sales, purchasing, inventory, project management). • Recommend and design customisations or integrations with third-party tools where needed. Implementation & Deployment • Set up and deploy. • Migrate data from legacy systems. • Test configurations and customisations to ensure accuracy and effectiveness. Training & User Support • Provide training to end-users and stakeholders to ensure they are comfortable using the system. • Develop documentation and user manuals for reference. • Offer post-implementation support and resolve any issues that arise. Escalation & Resolution: • Identify and escalate complex issues to appropriate resources. • Ensure timely resolution of issues to maintain client satisfaction. Project Ownership: • Pro-actively engage with project teams to deliver D&I solutions on time and within budget. • Coordinate with cross-functional teams to ensure project milestones are met. You will bring these key competencies to the role: • Key Leadership Skills o Decision Making: Exhibit strong decision-making capabilities, especially in high-pressure situations. Weigh risks and benefits to determine the most beneficial course of action for both clients and the organisation. o Empowering Others: Delegate tasks to empower team members and promote their growth. Motivate clients to take ownership of the ERP system post-implementation. o Commercial Awareness: Understand the financial implications of project decisions. Align solutions with the strategic goals of clients to maximise value. • Key Behaviours o Adaptability: Quickly adapt to emerging technologies and shifting project requirements. Maintain flexibility in diverse client settings and project scopes. o Communication: Articulate technical concepts clearly to non-technical stakeholders. Maintain transparent communication with clients and project teams. o Collaboration: Collaborate effectively with team members, clients, and external vendors. Foster a cooperative and respectful team environment. o Teamwork: Actively participate in team discussions and collective efforts. Support colleagues in achieving team objectives. o Problem Solving: Identify root causes of problems and implement effective solutions. Bring creativity to the problem-solving process to develop innovative solutions. o Time Management: Prioritise tasks to ensure timely project delivery. Efficiently balance multiple projects and deadlines. o Resilience: Demonstrate resilience in the face of challenges. Recover quickly from setbacks and maintain focus. o Emotional Intelligence: Manage your own emotions and understand others' emotions to foster effective working relationships. Display empathy towards clients and team members, strengthening collaboration. o Creativity: Introduce fresh ideas and perspectives in problem-solving and solution design. Experience Required: o Proven experience in EPM technology - Tagetik, SAP SAC consultancy or similar. o Capable of independently leading projects covering both Consolidation and Planning. o Ideally, a Chartered Accountant o Strong analytical and problem-solving skills. o Excellent communication and interpersonal skills. o Ability to manage multiple projects and priorities effectively. o Proficiency in Tagetik systems and relevant software tools. o Experience in leading project teams and managing client relationships. About the Benefits Be part of a global team that's making a real difference in how businesses transform and succeed. We believe in working hard while having fun, and we genuinely value every team member's unique contribution to our story. When we say you're welcome at Codestone, we really mean it. From 25 days holiday (plus Bank Holidays) (rising by 1 day after 1 years' service to a maximum of 28 days) Contributory company pension scheme A volunteering day each year to support your local community Training, learning & development opportunities (customer specific and general courses) Casual dress code Cycle to Work Salary Sacrifice Scheme EV Salary Sacrifice Scheme Recruitment and customer bonus referral scheme Annual company events Life assurance x 3 Employee Assist Programme Virtual GP Extended maternity and paternity leave And many more! Sounds good? If you're interested in starting or continuing your career journey with Codestone, simply apply on this link. At Codestone, we are committed to fostering a diverse and inclusive workplace where all employees are treated with respect and dignity. We believe that diversity enriches our work environment, fosters innovation, and drives better outcomes for our customers and communities. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, regardless of race, colour, ethnicity, gender, gender identity or expression, sexual orientation, religion, age, disability, marital status, veteran status, or any other characteristic protected by applicable law. This commitment to equal opportunities and inclusion is integral to our mission and values, and we are dedicated to upholding it in everything we do. If you are a person with disabilities and require reasonable adjustments to be made to make your application or to attend interview, please contact
CapGemini
frog - CRM Strategy Transformation Consultant
CapGemini
frog - CRM Strategy Transformation Consultant Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What you will be doing We are seeking a highly motivated and experienced CRM Transformation Business Consultant with a passion for transforming Customer Experience to join our team. In this role, you will play a pivotal part in helping clients optimize their CRM strategies, helping them to identify how to leverage CX technology, analytics, and best practices to improve customer engagement, streamline processes, and drive business growth. As a Consultant in frog's CX Transformation team, you will work closely with clients and colleagues on project teams to design CRM solutions that align with business goals and support the realisation of business value through the implementation of these solutions. You should have some of the following experience: Previous experience in delivering customer experience (CX), CRM transformation, or a similar role. Hands on experience as an end user CRM platform would be ideal but at least an understanding of capabilities is needed (e.g., Salesforce, HubSpot, Microsoft Dynamics). Supporting clients to identify challenges and applying your expertise to improve customer journeys, communications and experiences to help them deliver on their business goals. Proven experience in designing and delivering CRM and CX strategies. An overview of the role This role is an exciting blend of management consulting skills, mixed with CRM, technology understanding, strategy and operations. CX and CRM Strategy Development: Collaborate with clients to assess their current customer experience and the role of CRM tools in enabling this. Design strategies to improve customer engagement, retention, and loyalty. Identify opportunities for innovation and process optimisation in customer facing processes and customer and employee journeys. CRM Implementation and Optimisation: Assist in supporting the business transformation enabled by the adoption of CRM platforms (e.g., Salesforce, Microsoft Dynamics). Assist in supporting the business transformation enabled by CX tools to deliver key business capabilities (e.g., automation, communications, strategy, segmentation). Work with customers to identify challenges and opportunities that will enable them to deliver on their goals. Work with technology, data and customer teams internally and externally to develop customer first solutions. Stakeholder Engagement: Serve as a key point of contact for clients, ensuring smooth communication and delivery. Work with client teams to improve CRM adoption and effectiveness to drive better CX and business outcomes. Collaborate with internal and external stakeholders to align solutions with business objectives. What we look for: A good fit for this role will bring many of the skills, experience, and attributes below: Pragmatic problem solver - focused on finding practical solutions and reducing complexity to drive results. Proactive and flexible - adopts a hands on approach to solving problems and adjusts to shifting priorities with ease. Collaborative team player - builds strong relationships and works effectively across diverse stakeholders. Excellent interpersonal skills - builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - thrives in dynamic environments and embraces modern, agile ways of working. Intellectually curious - seeks new and different ways of doing things and applies intellectual rigour to developing points of view and proposals. Storyteller - can engage and excite across colleagues and clients alike through well crafted stories and messaging. It would be a bonus if you had: Experience working with at least one of these platform providers - Adobe, Salesforce, Microsoft. Need To Know We don't just believe in inclusion, we actively go out to make it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and meet the minimum essential criteria for the role. Please opt in during the application process. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent on grade and on company and personal performance. Share this page with yourself or people you know. Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Jan 01, 2026
Full time
frog - CRM Strategy Transformation Consultant Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What you will be doing We are seeking a highly motivated and experienced CRM Transformation Business Consultant with a passion for transforming Customer Experience to join our team. In this role, you will play a pivotal part in helping clients optimize their CRM strategies, helping them to identify how to leverage CX technology, analytics, and best practices to improve customer engagement, streamline processes, and drive business growth. As a Consultant in frog's CX Transformation team, you will work closely with clients and colleagues on project teams to design CRM solutions that align with business goals and support the realisation of business value through the implementation of these solutions. You should have some of the following experience: Previous experience in delivering customer experience (CX), CRM transformation, or a similar role. Hands on experience as an end user CRM platform would be ideal but at least an understanding of capabilities is needed (e.g., Salesforce, HubSpot, Microsoft Dynamics). Supporting clients to identify challenges and applying your expertise to improve customer journeys, communications and experiences to help them deliver on their business goals. Proven experience in designing and delivering CRM and CX strategies. An overview of the role This role is an exciting blend of management consulting skills, mixed with CRM, technology understanding, strategy and operations. CX and CRM Strategy Development: Collaborate with clients to assess their current customer experience and the role of CRM tools in enabling this. Design strategies to improve customer engagement, retention, and loyalty. Identify opportunities for innovation and process optimisation in customer facing processes and customer and employee journeys. CRM Implementation and Optimisation: Assist in supporting the business transformation enabled by the adoption of CRM platforms (e.g., Salesforce, Microsoft Dynamics). Assist in supporting the business transformation enabled by CX tools to deliver key business capabilities (e.g., automation, communications, strategy, segmentation). Work with customers to identify challenges and opportunities that will enable them to deliver on their goals. Work with technology, data and customer teams internally and externally to develop customer first solutions. Stakeholder Engagement: Serve as a key point of contact for clients, ensuring smooth communication and delivery. Work with client teams to improve CRM adoption and effectiveness to drive better CX and business outcomes. Collaborate with internal and external stakeholders to align solutions with business objectives. What we look for: A good fit for this role will bring many of the skills, experience, and attributes below: Pragmatic problem solver - focused on finding practical solutions and reducing complexity to drive results. Proactive and flexible - adopts a hands on approach to solving problems and adjusts to shifting priorities with ease. Collaborative team player - builds strong relationships and works effectively across diverse stakeholders. Excellent interpersonal skills - builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - thrives in dynamic environments and embraces modern, agile ways of working. Intellectually curious - seeks new and different ways of doing things and applies intellectual rigour to developing points of view and proposals. Storyteller - can engage and excite across colleagues and clients alike through well crafted stories and messaging. It would be a bonus if you had: Experience working with at least one of these platform providers - Adobe, Salesforce, Microsoft. Need To Know We don't just believe in inclusion, we actively go out to make it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and meet the minimum essential criteria for the role. Please opt in during the application process. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent on grade and on company and personal performance. Share this page with yourself or people you know. Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Business Development Director, EMEA
Escalent City, London
Who We Are C Space is the leader of Online Communities - having defined and redefined Online Communities for 25 years. We create vibrant hubs of customer insights and put our clients on a first-name basis with their customers. Now part of the Escalent Enterprise, along with Hall & Partners, this is a great time to join C Space due to an expanded offering and broadened client base to expand our reach. Role Overview The Business Development Director is a business driver, who brings sales and client development expertise and vision through the entire purchase funnel, successfully winning and developing new clients and buyers, resulting in sustained revenue growth. The BDD will be driving sales of insight communities for any of our industry sectors (i.e. Tech, Financial Services, Retail, FMCG). Responsibilities Works closely with the Director of Growth to refine targeting, share market insights, and ensure CRM data supports strategic decision-making. Collaborates with Marketing and Client Services to ensure proposals and outreach are timely, relevant, and aligned with the growth calendar. Line manages Business Development Representatives, coaching them on outreach quality, pipeline development, and conversion readiness. Originating European specific opportunities and RFPs from new buyers in both existing and new clients, as well as successfully closing deals (accountability for organic sales with existing buyers' rests with colleagues in client service). Identify and pursue leads for new business. Qualify incoming sales leads to determine if the opportunities match C Space capabilities. Understanding and qualifying leads to target the best opportunities for the organisation to pursue. Initiate follow up conversations with new clients to understand business objectives and the research need to provide key information to the Account Teams and Solutions Designers to build a winning proposal. Contributing to our response on qualified Opportunities/RFPs with Account Teams/Subject Matter Experts. It's envisaged this will require content creation and editing. Update all opportunities in our CRM systems such as Salesforce. Leading procurement and commercial negotiations with the support of Finance, Legal, the Account Team and Managing Director, as appropriate. Build a strong knowledge base on the C Space offer areas including the core of Communities, Analytics, Insights, and Innovation. NOTE: If you are a seller/doer now and not yet performing at this level, you are welcome to apply to be considered for other roles. The role is responsible for achieving specific quarterly and annual quotas - commissions based on a UK-specific target. Primarily these will be net revenue based, but you will also be accountable for consistently improving client coverage metrics and customer satisfaction across projects. In addition, the individual will be responsible for setting and achieving global sales targets. Qualifications Our clients are typically Fortune 500 and are sophisticated, capable, and highly professional. We expect all our colleagues to mirror these standards. We'd expect you to be amongst the best and comfortable operating at C-level, even though the main buyer is likely to be Insights and Analytics Leaders. Our client development approaches are based on consultative and challenger models. Both require exemplary discovery, listening and communication skills. In addition, our ambition is always to grow clients over many years, if not decades. This means that we only propose solutions that we're confident will address the clients' problems/central question and will result in high quality work and client satisfaction. We are looking for a candidate with these attributes: Proven track record of managing themselves against net revenue targets, with a strong desire to consistently overachieve against both personal targets and objectives. Highly organised, driven, with good time management skills and a logical approach, able to prioritize workload and excellent attention to detail. Excellent communication skills, both written and verbal, with strong presentation skills and the ability to network effectively. Strong experience in strategic sales planning and implementation, including pipeline management. Ability to drive new business through upper funnel prospecting with new clients and contacts. This position will need to have the ability to quickly build rapport and credibility with prospective clients. Ability to build strong client relationships that will drive revenue long-term with clients. Demonstrable sales experience, with a proven track record of delivering strong results against both revenue targets and KPI measures in previous roles. Broad subject expertise in online communities, insights, strategy, brand, innovation and activation/socialisation. Culture We pride ourselves on our friendly but high-performing culture. We love people who are self-starters, see the glass as half-full and thrive in a fast paced, entrepreneurial environment: six directors of the EMEA business have started their career at C Space as entry level consultants. We are passionate about our people and proud of our culture. We have six 'behaviours' to ensure that we are delivering fantastic work, continuing to learn and develop and building a high-performance culture which creates opportunities for those who work here: I've got this: taking responsibility, doing what we say we will. Only accept awesome: delivering high quality work that we are proud of and has impact. Show the love: celebrating successes & ensuring everyone has a voice. Do what scares you: challenging ourselves, taking risks and learning more. Tell it like it is: being honest and freeing ourselves from "office politics" and "hidden agendas" Open up and listen: Listening first and fully before we respond or react. Salary/Package Alongside a competitive starting salary and bonus structure we offer a comprehensive suite of benefits - from a contributory pension, private medical insurance, cycle to work, paid sabbatical, individual wellbeing funding, weekly drinks and regular company socials including our Summer Sports day and renowned Christmas parties too.
Jan 01, 2026
Full time
Who We Are C Space is the leader of Online Communities - having defined and redefined Online Communities for 25 years. We create vibrant hubs of customer insights and put our clients on a first-name basis with their customers. Now part of the Escalent Enterprise, along with Hall & Partners, this is a great time to join C Space due to an expanded offering and broadened client base to expand our reach. Role Overview The Business Development Director is a business driver, who brings sales and client development expertise and vision through the entire purchase funnel, successfully winning and developing new clients and buyers, resulting in sustained revenue growth. The BDD will be driving sales of insight communities for any of our industry sectors (i.e. Tech, Financial Services, Retail, FMCG). Responsibilities Works closely with the Director of Growth to refine targeting, share market insights, and ensure CRM data supports strategic decision-making. Collaborates with Marketing and Client Services to ensure proposals and outreach are timely, relevant, and aligned with the growth calendar. Line manages Business Development Representatives, coaching them on outreach quality, pipeline development, and conversion readiness. Originating European specific opportunities and RFPs from new buyers in both existing and new clients, as well as successfully closing deals (accountability for organic sales with existing buyers' rests with colleagues in client service). Identify and pursue leads for new business. Qualify incoming sales leads to determine if the opportunities match C Space capabilities. Understanding and qualifying leads to target the best opportunities for the organisation to pursue. Initiate follow up conversations with new clients to understand business objectives and the research need to provide key information to the Account Teams and Solutions Designers to build a winning proposal. Contributing to our response on qualified Opportunities/RFPs with Account Teams/Subject Matter Experts. It's envisaged this will require content creation and editing. Update all opportunities in our CRM systems such as Salesforce. Leading procurement and commercial negotiations with the support of Finance, Legal, the Account Team and Managing Director, as appropriate. Build a strong knowledge base on the C Space offer areas including the core of Communities, Analytics, Insights, and Innovation. NOTE: If you are a seller/doer now and not yet performing at this level, you are welcome to apply to be considered for other roles. The role is responsible for achieving specific quarterly and annual quotas - commissions based on a UK-specific target. Primarily these will be net revenue based, but you will also be accountable for consistently improving client coverage metrics and customer satisfaction across projects. In addition, the individual will be responsible for setting and achieving global sales targets. Qualifications Our clients are typically Fortune 500 and are sophisticated, capable, and highly professional. We expect all our colleagues to mirror these standards. We'd expect you to be amongst the best and comfortable operating at C-level, even though the main buyer is likely to be Insights and Analytics Leaders. Our client development approaches are based on consultative and challenger models. Both require exemplary discovery, listening and communication skills. In addition, our ambition is always to grow clients over many years, if not decades. This means that we only propose solutions that we're confident will address the clients' problems/central question and will result in high quality work and client satisfaction. We are looking for a candidate with these attributes: Proven track record of managing themselves against net revenue targets, with a strong desire to consistently overachieve against both personal targets and objectives. Highly organised, driven, with good time management skills and a logical approach, able to prioritize workload and excellent attention to detail. Excellent communication skills, both written and verbal, with strong presentation skills and the ability to network effectively. Strong experience in strategic sales planning and implementation, including pipeline management. Ability to drive new business through upper funnel prospecting with new clients and contacts. This position will need to have the ability to quickly build rapport and credibility with prospective clients. Ability to build strong client relationships that will drive revenue long-term with clients. Demonstrable sales experience, with a proven track record of delivering strong results against both revenue targets and KPI measures in previous roles. Broad subject expertise in online communities, insights, strategy, brand, innovation and activation/socialisation. Culture We pride ourselves on our friendly but high-performing culture. We love people who are self-starters, see the glass as half-full and thrive in a fast paced, entrepreneurial environment: six directors of the EMEA business have started their career at C Space as entry level consultants. We are passionate about our people and proud of our culture. We have six 'behaviours' to ensure that we are delivering fantastic work, continuing to learn and develop and building a high-performance culture which creates opportunities for those who work here: I've got this: taking responsibility, doing what we say we will. Only accept awesome: delivering high quality work that we are proud of and has impact. Show the love: celebrating successes & ensuring everyone has a voice. Do what scares you: challenging ourselves, taking risks and learning more. Tell it like it is: being honest and freeing ourselves from "office politics" and "hidden agendas" Open up and listen: Listening first and fully before we respond or react. Salary/Package Alongside a competitive starting salary and bonus structure we offer a comprehensive suite of benefits - from a contributory pension, private medical insurance, cycle to work, paid sabbatical, individual wellbeing funding, weekly drinks and regular company socials including our Summer Sports day and renowned Christmas parties too.
SAS Data Engineer
Talan Group Richmond, Surrey
Talan UK is a leading Data Management and Analytics consultancy, working closely with leading software vendors and top industry experts across a range of sectors, unlocking value and insight from their data. At Talan UK, innovation is at the heart of our client offerings, and we help companies to further improve their efficiency with modern processes and technologies, such as Machine Learning (ML) and Artificial Intelligence (AI). Our consultants are at the heart of everything we do, and we have been recertified as a 2025 Great Place to Work. This achievement not only highlights Talan UK's positive organisational culture but also strengthens its reputation as an employer of choice within the industry. We invest heavily in the training and development of our teams and hold regular socials in each region to encourage engagement and network building. Job Description We are looking for looking for experienced and dynamic Consultants to join our existing team. As a SAS Data Engineering Consultant, you will engage with our clients daily, working to understand their challenges and to deliver solutions. You will be based from one of our regional offices or on client site. Your skills and attributes for success: An excellent team player and able to work independently. A self-starter who is proactive in nature. Excellent verbal, written communication, and presentational skills. Ability to build internal and external relationships. Effective negotiating and influencing skills. Ability to think creatively and propose innovative solutions. Strong self-developer. Qualifications To qualify for this role, you must have: Multi-skilled experience in one or more of the following disciplines: Data Management, Data Engineering, Data Warehousing, Data Modelling, Data Quality, Data Integration, Data Analytics, Data Visualisation, Data Science and Business Intelligence. Delivery experience using the following core technology: SAS (SAS EG, SAS DI, SAS Viya). An ability to write complex SQL queries. Project experience using one or more of the following technologies: Tableau, Python, Power BI, Cloud (Azure, AWS, GCP, Snowflake, Databricks). Project lifecycle experience, having played a leading role in the delivery of end-to-end projects, as 14, rue Pergolèse, Paris, Francewell as a familiarity with different development methodologies and disciplines (e.g. Agile, Waterfall Scrum, DevOps, Testing). Experience of leading technical and/or project teams. Technical Business Analysis experience. A proactive awareness of industry standards, regulations, and developments. Ideally, you'll also have: Experience of Relational Databases and Data Warehousing concepts. Experience of Enterprise ETL tools such as Informatica, Talend, Datastage or Alteryx. Project experience using the any of the following technologies: Hadoop, Spark, Scala, Oracle, Pega, Salesforce. Cross and multi-platform experience. Team building and leading. You must be: Willing to work on client sites, potentially for extended periods. Willing to travel for work purposes and be happy to stay away from home for extended periods. Eligible to work in the UK without restriction. Additional Information What we offer: BDP Plus - A reward programme whereby you accrue points to trade against a 3-month paid sabbatical or cash equivalent. 25 days holiday + bank holidays. 5 days holiday buy/sell option. Private medical insurance. Life cover. Cycle to work scheme. Eligibility for company pension scheme (5% employer contribution, salary sacrifice option). Employee assistance programme. Bespoke online learning via Udemy for Business.
Jan 01, 2026
Full time
Talan UK is a leading Data Management and Analytics consultancy, working closely with leading software vendors and top industry experts across a range of sectors, unlocking value and insight from their data. At Talan UK, innovation is at the heart of our client offerings, and we help companies to further improve their efficiency with modern processes and technologies, such as Machine Learning (ML) and Artificial Intelligence (AI). Our consultants are at the heart of everything we do, and we have been recertified as a 2025 Great Place to Work. This achievement not only highlights Talan UK's positive organisational culture but also strengthens its reputation as an employer of choice within the industry. We invest heavily in the training and development of our teams and hold regular socials in each region to encourage engagement and network building. Job Description We are looking for looking for experienced and dynamic Consultants to join our existing team. As a SAS Data Engineering Consultant, you will engage with our clients daily, working to understand their challenges and to deliver solutions. You will be based from one of our regional offices or on client site. Your skills and attributes for success: An excellent team player and able to work independently. A self-starter who is proactive in nature. Excellent verbal, written communication, and presentational skills. Ability to build internal and external relationships. Effective negotiating and influencing skills. Ability to think creatively and propose innovative solutions. Strong self-developer. Qualifications To qualify for this role, you must have: Multi-skilled experience in one or more of the following disciplines: Data Management, Data Engineering, Data Warehousing, Data Modelling, Data Quality, Data Integration, Data Analytics, Data Visualisation, Data Science and Business Intelligence. Delivery experience using the following core technology: SAS (SAS EG, SAS DI, SAS Viya). An ability to write complex SQL queries. Project experience using one or more of the following technologies: Tableau, Python, Power BI, Cloud (Azure, AWS, GCP, Snowflake, Databricks). Project lifecycle experience, having played a leading role in the delivery of end-to-end projects, as 14, rue Pergolèse, Paris, Francewell as a familiarity with different development methodologies and disciplines (e.g. Agile, Waterfall Scrum, DevOps, Testing). Experience of leading technical and/or project teams. Technical Business Analysis experience. A proactive awareness of industry standards, regulations, and developments. Ideally, you'll also have: Experience of Relational Databases and Data Warehousing concepts. Experience of Enterprise ETL tools such as Informatica, Talend, Datastage or Alteryx. Project experience using the any of the following technologies: Hadoop, Spark, Scala, Oracle, Pega, Salesforce. Cross and multi-platform experience. Team building and leading. You must be: Willing to work on client sites, potentially for extended periods. Willing to travel for work purposes and be happy to stay away from home for extended periods. Eligible to work in the UK without restriction. Additional Information What we offer: BDP Plus - A reward programme whereby you accrue points to trade against a 3-month paid sabbatical or cash equivalent. 25 days holiday + bank holidays. 5 days holiday buy/sell option. Private medical insurance. Life cover. Cycle to work scheme. Eligibility for company pension scheme (5% employer contribution, salary sacrifice option). Employee assistance programme. Bespoke online learning via Udemy for Business.

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