Customer Data Analytics Managing Consultant Why Join frog? Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. frog Data Join our frog data team and help shape the future of data and AI consulting. We help brands unlock the value and power of data and AI - through the lense of customer experience. You'll work at the intersection our solutions focus on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact. If you're passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference An Overview Of The Role We are seeking a highly skilled Managing Consultant with hands-on experience, The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, digital, and commercial sectors. Has commercial experience including responding to RFP/RFIs, drafting SOWs, costing up engagements and client negotiation. Additionally, the candidate should have strong project management and people management skills. What We Look For Skilled manager with experience working in a consultancy or agency environment, supporting clients through guiding them on how to address their challenges using data, analytics and AI. CX Data Expertise - A subject matter expert in one (or more) of the following areas: data driven marketing, marketing/media measurement, customer/ consumer research, digital journey optimisation, personalisation, MarTech, CRM / loyalty analytics, CDPs and AI applications within CX. Data Visualisation Experience - Utilise visualisation tools such as Power BI or Tableau to present data insights effectively. Strong Delivery Leadership - Experience leading cross-functional teams to understand business challenges and create valuable products and/or solutions such as insight solutions (inc. BI reporting suites), MarTech / data driven CX solutions or ML/AL solutions (inc, predictive, forecasting, classification and deep learning models). Project Management Excellence - Proven project management experience, including planning, execution, and successful delivery of Analytics and AI/ML POCs, MVPs and production-grade solutions. Commercial Acumen - Commercial experience including responding to RFP/RFIs, drafting SOWs, costing up engagements and client negotiation. Experience building strong relationships with senior client stakeholders to identify and execute against new sales opportunities. People Manager -People management skills, including mentoring, guiding, and developing team members. Excellent Communicator - Strong written communication, presentation and data driven storytelling skills, with the ability to communicate complex ideas clearly to senior client stakeholders. Innovative Mind - A strong interest and experience with the latest advancements in data, AI, machine learning, and data science space. It Would Be a Bonus If You Have Experience in primary growth sectors; CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector) Familiarity with Agentic AI development and use cases A good understanding of modern data cloud architecture Need to Know We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Feb 28, 2026
Full time
Customer Data Analytics Managing Consultant Why Join frog? Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. frog Data Join our frog data team and help shape the future of data and AI consulting. We help brands unlock the value and power of data and AI - through the lense of customer experience. You'll work at the intersection our solutions focus on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact. If you're passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference An Overview Of The Role We are seeking a highly skilled Managing Consultant with hands-on experience, The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, digital, and commercial sectors. Has commercial experience including responding to RFP/RFIs, drafting SOWs, costing up engagements and client negotiation. Additionally, the candidate should have strong project management and people management skills. What We Look For Skilled manager with experience working in a consultancy or agency environment, supporting clients through guiding them on how to address their challenges using data, analytics and AI. CX Data Expertise - A subject matter expert in one (or more) of the following areas: data driven marketing, marketing/media measurement, customer/ consumer research, digital journey optimisation, personalisation, MarTech, CRM / loyalty analytics, CDPs and AI applications within CX. Data Visualisation Experience - Utilise visualisation tools such as Power BI or Tableau to present data insights effectively. Strong Delivery Leadership - Experience leading cross-functional teams to understand business challenges and create valuable products and/or solutions such as insight solutions (inc. BI reporting suites), MarTech / data driven CX solutions or ML/AL solutions (inc, predictive, forecasting, classification and deep learning models). Project Management Excellence - Proven project management experience, including planning, execution, and successful delivery of Analytics and AI/ML POCs, MVPs and production-grade solutions. Commercial Acumen - Commercial experience including responding to RFP/RFIs, drafting SOWs, costing up engagements and client negotiation. Experience building strong relationships with senior client stakeholders to identify and execute against new sales opportunities. People Manager -People management skills, including mentoring, guiding, and developing team members. Excellent Communicator - Strong written communication, presentation and data driven storytelling skills, with the ability to communicate complex ideas clearly to senior client stakeholders. Innovative Mind - A strong interest and experience with the latest advancements in data, AI, machine learning, and data science space. It Would Be a Bonus If You Have Experience in primary growth sectors; CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector) Familiarity with Agentic AI development and use cases A good understanding of modern data cloud architecture Need to Know We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
frog - CRM Strategy Transformation Consultant Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What you will be doing We are seeking a highly motivated and experienced CRM Transformation Business Consultant with a passion for transforming Customer Experience to join our team. In this role, you will play a pivotal part in helping clients optimize their CRM strategies, helping them to identify how to leverage CX technology, analytics, and best practices to improve customer engagement, streamline processes, and drive business growth. As a Consultant in frog's CX Transformation team, you will work closely with clients and colleagues on project teams to design CRM solutions that align with business goals and support the realisation of business value through the implementation of these solutions. You should have some of the following experience: Previous experience in delivering customer experience (CX), CRM transformation, or a similar role. Hands on experience as an end user CRM platform would be ideal but at least an understanding of capabilities is needed (e.g., Salesforce, HubSpot, Microsoft Dynamics). Supporting clients to identify challenges and applying your expertise to improve customer journeys, communications and experiences to help them deliver on their business goals. Proven experience in designing and delivering CRM and CX strategies. An overview of the role This role is an exciting blend of management consulting skills, mixed with CRM, technology understanding, strategy and operations. CX and CRM Strategy Development: Collaborate with clients to assess their current customer experience and the role of CRM tools in enabling this. Design strategies to improve customer engagement, retention, and loyalty. Identify opportunities for innovation and process optimisation in customer facing processes and customer and employee journeys. CRM Implementation and Optimisation: Assist in supporting the business transformation enabled by the adoption of CRM platforms (e.g., Salesforce, Microsoft Dynamics). Assist in supporting the business transformation enabled by CX tools to deliver key business capabilities (e.g., automation, communications, strategy, segmentation). Work with customers to identify challenges and opportunities that will enable them to deliver on their goals. Work with technology, data and customer teams internally and externally to develop customer first solutions. Stakeholder Engagement: Serve as a key point of contact for clients, ensuring smooth communication and delivery. Work with client teams to improve CRM adoption and effectiveness to drive better CX and business outcomes. Collaborate with internal and external stakeholders to align solutions with business objectives. What we look for: A good fit for this role will bring many of the skills, experience, and attributes below: Pragmatic problem solver - focused on finding practical solutions and reducing complexity to drive results. Proactive and flexible - adopts a hands on approach to solving problems and adjusts to shifting priorities with ease. Collaborative team player - builds strong relationships and works effectively across diverse stakeholders. Excellent interpersonal skills - builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - thrives in dynamic environments and embraces modern, agile ways of working. Intellectually curious - seeks new and different ways of doing things and applies intellectual rigour to developing points of view and proposals. Storyteller - can engage and excite across colleagues and clients alike through well crafted stories and messaging. It would be a bonus if you had: Experience working with at least one of these platform providers - Adobe, Salesforce, Microsoft. Need To Know We don't just believe in inclusion, we actively go out to make it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and meet the minimum essential criteria for the role. Please opt in during the application process. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent on grade and on company and personal performance. Share this page with yourself or people you know. Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Feb 27, 2026
Full time
frog - CRM Strategy Transformation Consultant Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What you will be doing We are seeking a highly motivated and experienced CRM Transformation Business Consultant with a passion for transforming Customer Experience to join our team. In this role, you will play a pivotal part in helping clients optimize their CRM strategies, helping them to identify how to leverage CX technology, analytics, and best practices to improve customer engagement, streamline processes, and drive business growth. As a Consultant in frog's CX Transformation team, you will work closely with clients and colleagues on project teams to design CRM solutions that align with business goals and support the realisation of business value through the implementation of these solutions. You should have some of the following experience: Previous experience in delivering customer experience (CX), CRM transformation, or a similar role. Hands on experience as an end user CRM platform would be ideal but at least an understanding of capabilities is needed (e.g., Salesforce, HubSpot, Microsoft Dynamics). Supporting clients to identify challenges and applying your expertise to improve customer journeys, communications and experiences to help them deliver on their business goals. Proven experience in designing and delivering CRM and CX strategies. An overview of the role This role is an exciting blend of management consulting skills, mixed with CRM, technology understanding, strategy and operations. CX and CRM Strategy Development: Collaborate with clients to assess their current customer experience and the role of CRM tools in enabling this. Design strategies to improve customer engagement, retention, and loyalty. Identify opportunities for innovation and process optimisation in customer facing processes and customer and employee journeys. CRM Implementation and Optimisation: Assist in supporting the business transformation enabled by the adoption of CRM platforms (e.g., Salesforce, Microsoft Dynamics). Assist in supporting the business transformation enabled by CX tools to deliver key business capabilities (e.g., automation, communications, strategy, segmentation). Work with customers to identify challenges and opportunities that will enable them to deliver on their goals. Work with technology, data and customer teams internally and externally to develop customer first solutions. Stakeholder Engagement: Serve as a key point of contact for clients, ensuring smooth communication and delivery. Work with client teams to improve CRM adoption and effectiveness to drive better CX and business outcomes. Collaborate with internal and external stakeholders to align solutions with business objectives. What we look for: A good fit for this role will bring many of the skills, experience, and attributes below: Pragmatic problem solver - focused on finding practical solutions and reducing complexity to drive results. Proactive and flexible - adopts a hands on approach to solving problems and adjusts to shifting priorities with ease. Collaborative team player - builds strong relationships and works effectively across diverse stakeholders. Excellent interpersonal skills - builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - thrives in dynamic environments and embraces modern, agile ways of working. Intellectually curious - seeks new and different ways of doing things and applies intellectual rigour to developing points of view and proposals. Storyteller - can engage and excite across colleagues and clients alike through well crafted stories and messaging. It would be a bonus if you had: Experience working with at least one of these platform providers - Adobe, Salesforce, Microsoft. Need To Know We don't just believe in inclusion, we actively go out to make it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and meet the minimum essential criteria for the role. Please opt in during the application process. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent on grade and on company and personal performance. Share this page with yourself or people you know. Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Manager/Senior Manager - Energy Networks At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your role: As part of the huge growth in demand in our Energy Transition & Utilities practice, we are seeking an experienced individual to join our highly talented team, working on the pursuit and delivery of major advisory, consulting and transformation services across our sector. Our clients within Energy Transition & Utilities include those within the sub sectors of Energy Networks, Energy Retail, Energy Central Markets, Water and Nuclear. Driven by major investment in the sector and the unique position of our Capgemini Invent business, we are seeing a significant increase in demand for our services and teams. Our vast utilities experience, strong strategic and business transformation skillset, a deep understanding of digital, data and a highly collaborative approach has allowed us to build a successful track record of delivering leading edge consulting services and solutions for our clients. As a Manager or Senior Manager within Capgemini Invent's Energy Networks team, you will play a pivotal role in driving growth, delivering real transformation solutions, and shaping the future of the UK's energy infrastructure. You will combine deep sector expertise with strong consulting skills, leading client engagements and supporting the expansion of our client base (TOs, DNOs, NG, GDNs) across electricity and gas transmission and distribution networks. Your profile: We'd love to meet someone with: Significant experience gained within Consulting within the Energy & Utilities sector, including with one or many of electricity and gas transmission and distribution network companies. Highly developed consulting skills, meaning experience of working in a major Consulting firm, and/or in industry but with a Consulting background. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery, as part of a high performing team. Commercially astute, with strong financial acumen and a drive to achieve sales and growth targets. Excellent communication and stakeholder management skills, with the ability to influence at all levels. Demonstrable experience of leading teams and delivering successful projects or programmes. Deep understanding of sector trends, regulatory environment, and the challenges facing UK energy networks. Entrepreneurial mindset, proactive, and able to work independently as well as in teams. Commitment to personal and team development, with a passion for coaching and mentoring others. Flexibility to travel and work at client sites as required. You will bring subject matter experience, expertise and intellectual capital across a broad range of advisory, consulting and transformation services in the sector, and your role at Capgemini will include the following key responsibilities: Bringing your experience to bear to identify, shape and Lead and deliver complex advisory, transformation, and digital projects for clients in the UK energy networks sector. Leading the pursuit of new frameworks, opportunities, and projects within the Energy Networks sector. Leading engagements with our clients and delivering them with quality, on time and on budget. Corporate strategy, business planning and regulatory advisory services ideally within electricity and gas network companies. Business and IT operating model, restructuring and performance improvement. Large scale business transformation and programme delivery, across areas including system operation, asset management, capital infrastructure, operations, customer and workforce. Design and deployment of digital transformation and AI solutions and services. Emerging business and digital trends in energy networks, such as intelligent system operations, IoT, advanced analytics, mobile applications, automation, energy management, digital twin and BIM. What you'll love about working here: You'll thrive in a collaborative and diverse environment that empowers you to innovate, grow your skills, and make a real impact-whether you're shaping solutions for clients or driving positive change in society. You will be supported by a culture that values inclusion, continuous learning, and the freedom to bring your authentic self to work every day. Need to know: At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We are a Disability Confident Employer: Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Feb 27, 2026
Full time
Manager/Senior Manager - Energy Networks At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your role: As part of the huge growth in demand in our Energy Transition & Utilities practice, we are seeking an experienced individual to join our highly talented team, working on the pursuit and delivery of major advisory, consulting and transformation services across our sector. Our clients within Energy Transition & Utilities include those within the sub sectors of Energy Networks, Energy Retail, Energy Central Markets, Water and Nuclear. Driven by major investment in the sector and the unique position of our Capgemini Invent business, we are seeing a significant increase in demand for our services and teams. Our vast utilities experience, strong strategic and business transformation skillset, a deep understanding of digital, data and a highly collaborative approach has allowed us to build a successful track record of delivering leading edge consulting services and solutions for our clients. As a Manager or Senior Manager within Capgemini Invent's Energy Networks team, you will play a pivotal role in driving growth, delivering real transformation solutions, and shaping the future of the UK's energy infrastructure. You will combine deep sector expertise with strong consulting skills, leading client engagements and supporting the expansion of our client base (TOs, DNOs, NG, GDNs) across electricity and gas transmission and distribution networks. Your profile: We'd love to meet someone with: Significant experience gained within Consulting within the Energy & Utilities sector, including with one or many of electricity and gas transmission and distribution network companies. Highly developed consulting skills, meaning experience of working in a major Consulting firm, and/or in industry but with a Consulting background. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery, as part of a high performing team. Commercially astute, with strong financial acumen and a drive to achieve sales and growth targets. Excellent communication and stakeholder management skills, with the ability to influence at all levels. Demonstrable experience of leading teams and delivering successful projects or programmes. Deep understanding of sector trends, regulatory environment, and the challenges facing UK energy networks. Entrepreneurial mindset, proactive, and able to work independently as well as in teams. Commitment to personal and team development, with a passion for coaching and mentoring others. Flexibility to travel and work at client sites as required. You will bring subject matter experience, expertise and intellectual capital across a broad range of advisory, consulting and transformation services in the sector, and your role at Capgemini will include the following key responsibilities: Bringing your experience to bear to identify, shape and Lead and deliver complex advisory, transformation, and digital projects for clients in the UK energy networks sector. Leading the pursuit of new frameworks, opportunities, and projects within the Energy Networks sector. Leading engagements with our clients and delivering them with quality, on time and on budget. Corporate strategy, business planning and regulatory advisory services ideally within electricity and gas network companies. Business and IT operating model, restructuring and performance improvement. Large scale business transformation and programme delivery, across areas including system operation, asset management, capital infrastructure, operations, customer and workforce. Design and deployment of digital transformation and AI solutions and services. Emerging business and digital trends in energy networks, such as intelligent system operations, IoT, advanced analytics, mobile applications, automation, energy management, digital twin and BIM. What you'll love about working here: You'll thrive in a collaborative and diverse environment that empowers you to innovate, grow your skills, and make a real impact-whether you're shaping solutions for clients or driving positive change in society. You will be supported by a culture that values inclusion, continuous learning, and the freedom to bring your authentic self to work every day. Need to know: At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We are a Disability Confident Employer: Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What you will be doing We are seeking a highly motivated and experienced CRM Transformation Business Consultant with a passion for transforming Customer Experience to join our team. In this role, you will play a pivotal part in helping clients optimize their CRM strategies, helping them to identify how to leverage CX technology, analytics, and best practices to improve customer engagement, streamline processes, and drive business growth. As a Consultant in frog's CX Transformation team, you will work closely with clients and colleagues on project teams to design CRM solutions that align with business goals and support the realisation of business value through the implementation of these solutions. You should have some of the following experience: Previous experience in delivering customer experience (CX), CRM transformation, or a similar role. Hands-on experience as an end user CRM platforms would be ideal but at least an understanding for capabilities is needed (e.g., Salesforce, HubSpot, Microsoft Dynamics). Supporting clients to identity challenges and applying your expertise to improve customer journeys, communications and experiences to help them deliver on their business goals. Proven experience in designing and delivering CRM and CX strategies. An overview of the role This role is an exciting blend of management consulting skills, mixed with CRM, Technology understanding, Strategy and Operations. CX and CRM Strategy Development: Collaborate with clients to assess their current customer experience and the role of CRM tools in enabling this. Design strategies to improve customer engagement, retention, and loyalty. Identify opportunities for innovation and process optimization in customer facing processes and customer and employee journeys. CRM Implementation and Optimization: Assist in supporting the business transformation enabled by the adoption of CRM platforms (e.g. Salesforce, Microsoft Dynamics). Assist in supporting the business transformation enabled by CX tools to deliver key business capabilities (e.g., automation, communications, strategy, segmentation). Work with customers to identify challenges and opportunities that will enable them to deliver on their goals. Work with technology, data and customer teams internally and externally to develop customer first solutions. Stakeholder Engagement: Serve as a key point of contact for clients, ensuring smooth communication and delivery. Work with client teams to improve CRM adoption and effectiveness to drive better CX and business outcomes. Collaborate with internal and external stakeholders to align solutions with business objectives. What we look for: A good fit for this role will bring many of the skills, experience, and attributes below: Pragmatic problem-solver - Focuses on finding practical solutions and reducing complexity to drive results. Proactive and flexible - Adopts a hands on approach to solving problems and adjusts to shifting priorities with ease. Collaborative team player - Builds strong relationships and works effectively across diverse stakeholders. Excellent interpersonal skills - Builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - Thrives in dynamic environments and embraces modern, agile ways of working. Intellectually curious - seeks new and different ways of doing things and applies intellectual rigour to developing points of view and proposals. Storyteller - can engage and excite across colleagues and clients alike through well crafted stories and messaging. It would be a bonus if you had: Experience working with at least one of these platform providers - adobe, Salesforce, Microsoft. Need To Know We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. We are a Disability Confident Employer Capgemini is proud to be aDisability Confident Employer (Level 2)under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
Feb 27, 2026
Full time
Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What you will be doing We are seeking a highly motivated and experienced CRM Transformation Business Consultant with a passion for transforming Customer Experience to join our team. In this role, you will play a pivotal part in helping clients optimize their CRM strategies, helping them to identify how to leverage CX technology, analytics, and best practices to improve customer engagement, streamline processes, and drive business growth. As a Consultant in frog's CX Transformation team, you will work closely with clients and colleagues on project teams to design CRM solutions that align with business goals and support the realisation of business value through the implementation of these solutions. You should have some of the following experience: Previous experience in delivering customer experience (CX), CRM transformation, or a similar role. Hands-on experience as an end user CRM platforms would be ideal but at least an understanding for capabilities is needed (e.g., Salesforce, HubSpot, Microsoft Dynamics). Supporting clients to identity challenges and applying your expertise to improve customer journeys, communications and experiences to help them deliver on their business goals. Proven experience in designing and delivering CRM and CX strategies. An overview of the role This role is an exciting blend of management consulting skills, mixed with CRM, Technology understanding, Strategy and Operations. CX and CRM Strategy Development: Collaborate with clients to assess their current customer experience and the role of CRM tools in enabling this. Design strategies to improve customer engagement, retention, and loyalty. Identify opportunities for innovation and process optimization in customer facing processes and customer and employee journeys. CRM Implementation and Optimization: Assist in supporting the business transformation enabled by the adoption of CRM platforms (e.g. Salesforce, Microsoft Dynamics). Assist in supporting the business transformation enabled by CX tools to deliver key business capabilities (e.g., automation, communications, strategy, segmentation). Work with customers to identify challenges and opportunities that will enable them to deliver on their goals. Work with technology, data and customer teams internally and externally to develop customer first solutions. Stakeholder Engagement: Serve as a key point of contact for clients, ensuring smooth communication and delivery. Work with client teams to improve CRM adoption and effectiveness to drive better CX and business outcomes. Collaborate with internal and external stakeholders to align solutions with business objectives. What we look for: A good fit for this role will bring many of the skills, experience, and attributes below: Pragmatic problem-solver - Focuses on finding practical solutions and reducing complexity to drive results. Proactive and flexible - Adopts a hands on approach to solving problems and adjusts to shifting priorities with ease. Collaborative team player - Builds strong relationships and works effectively across diverse stakeholders. Excellent interpersonal skills - Builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - Thrives in dynamic environments and embraces modern, agile ways of working. Intellectually curious - seeks new and different ways of doing things and applies intellectual rigour to developing points of view and proposals. Storyteller - can engage and excite across colleagues and clients alike through well crafted stories and messaging. It would be a bonus if you had: Experience working with at least one of these platform providers - adobe, Salesforce, Microsoft. Need To Know We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. We are a Disability Confident Employer Capgemini is proud to be aDisability Confident Employer (Level 2)under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
.Solution Consultant page is loaded Solution Consultantlocations: London: United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R107187 About The Company Elsevier is a global information analytics company that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. We serve the research, academic and clinical communities through the application of technology and analytics to content. In this way, we empower those communities to contribute to social progress, to enhance human well-being and to share and expand the breadth of human knowledge. About the Role The Solution Consultant is a subject matter expert who supports pre sales activities and provides specialized guidance throughout the customer journey. You will collaborate closely with Sales to understand customer needs, design effective solution approaches, and demonstrate product value. You may also support Customer Success Managers (CSMs) with advanced solution knowledge when complex questions arise or when technical training is required.This role involves building strong, trust based relationships quickly and contributing to both commercial success and customer outcomes. Responsibilities Pre Sales Support Partner with Sales to understand customer challenges and propose tailored solution strategies. Deliver clear, engaging demonstrations and workshops that communicate product capabilities and business impact. Serve as a trusted advisor by providing expert solution guidance throughout the sales cycle. Post Sales Enablement Support CSMs with advanced product knowledge for complex customer questions or escalations. Provide deep dive demos, training sessions, and technical workshops as needed. Offer insights that help optimize product adoption and usage. Collaborate with internal teams to share customer needs and industry best practices. Cross Functional Collaboration Act as a connection point between customers, Sales, Customer Success, Data Solutions, and Product teams. Share feedback that informs product enhancements and roadmap planning. Provide coaching that helps CSMs build confidence and capability in product-related topics. Stay current on industry trends, customer needs, and emerging technologies. Operational Excellence Track and report on engagement activities and demo effectiveness. Contribute to processes, playbooks, and materials that improve the pre and post sales experience. Manage multiple engagements and internal requests, prioritizing tasks effectively. Requirements Strong expertise in Engineering or the ability to learn complex technical concepts quickly. Experience in customer facing roles such as consulting, customer success, pre sales, or account management. Excellent communication and presentation skills for diverse audiences. Analytical and consultative mindset with the ability to understand requirements and offer clear recommendations. Effective time management and prioritization skills. Strong interpersonal skills and the ability to build trust across teams and with customers. Additional European languages are welcome but not required. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.Elsevier is part of RELX Group.Let's shape progress together. Join
Feb 27, 2026
Full time
.Solution Consultant page is loaded Solution Consultantlocations: London: United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R107187 About The Company Elsevier is a global information analytics company that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. We serve the research, academic and clinical communities through the application of technology and analytics to content. In this way, we empower those communities to contribute to social progress, to enhance human well-being and to share and expand the breadth of human knowledge. About the Role The Solution Consultant is a subject matter expert who supports pre sales activities and provides specialized guidance throughout the customer journey. You will collaborate closely with Sales to understand customer needs, design effective solution approaches, and demonstrate product value. You may also support Customer Success Managers (CSMs) with advanced solution knowledge when complex questions arise or when technical training is required.This role involves building strong, trust based relationships quickly and contributing to both commercial success and customer outcomes. Responsibilities Pre Sales Support Partner with Sales to understand customer challenges and propose tailored solution strategies. Deliver clear, engaging demonstrations and workshops that communicate product capabilities and business impact. Serve as a trusted advisor by providing expert solution guidance throughout the sales cycle. Post Sales Enablement Support CSMs with advanced product knowledge for complex customer questions or escalations. Provide deep dive demos, training sessions, and technical workshops as needed. Offer insights that help optimize product adoption and usage. Collaborate with internal teams to share customer needs and industry best practices. Cross Functional Collaboration Act as a connection point between customers, Sales, Customer Success, Data Solutions, and Product teams. Share feedback that informs product enhancements and roadmap planning. Provide coaching that helps CSMs build confidence and capability in product-related topics. Stay current on industry trends, customer needs, and emerging technologies. Operational Excellence Track and report on engagement activities and demo effectiveness. Contribute to processes, playbooks, and materials that improve the pre and post sales experience. Manage multiple engagements and internal requests, prioritizing tasks effectively. Requirements Strong expertise in Engineering or the ability to learn complex technical concepts quickly. Experience in customer facing roles such as consulting, customer success, pre sales, or account management. Excellent communication and presentation skills for diverse audiences. Analytical and consultative mindset with the ability to understand requirements and offer clear recommendations. Effective time management and prioritization skills. Strong interpersonal skills and the ability to build trust across teams and with customers. Additional European languages are welcome but not required. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.Elsevier is part of RELX Group.Let's shape progress together. Join
Managing Consultant - Supply Chain Analytics CAPGEMINI INVENT At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a Managing Consultant - Supply Chain Analytics, you will lead strategic transformation initiatives with a strong focus on leveraging data and analytics to optimise supply chain performance. You will work with clients to enhance demand and supply planning, forecasting, logistics, procurement, and inventory management by applying advanced analytical techniques, digital tools, and data driven insights that drive measurable business outcomes. This role involves working closely with clients and internal stakeholders to translate complex supply chain challenges into robust solutions that drive measurable impact. As a valued Managing Consultant in our Operational Analytics team, you will be involved in the following: Data Driven Supply Chain Strategy Use data analytics to assess current supply chain performance and identify inefficiencies across planning, sourcing, logistics, and fulfilment. Develop and implement data informed strategies to improve service levels, reduce costs, and increase supply chain agility. Translate complex data into actionable insights and strategic recommendations for senior stakeholders. Planning & Forecasting Support clients in building robust demand forecasting and supply planning models using historical data, market trends, and predictive analytics. Enhance S&OP processes through data visualization, simulation, scenario modelling, and KPI tracking. Analyse supplier performance, spend patterns, and risk exposure to inform sourcing strategies and contract negotiations. Develop dashboards and scorecards to monitor supplier KPIs and procurement efficiency. Logistics & Network Optimisation Use data to optimise transportation routes, warehouse operations, and distribution networks. Apply geospatial and cost to serve analytics to improve delivery performance and reduce logistics costs. Implement and configure analytics platforms (e.g., Power BI, Tableau, Alteryx) to enable real time visibility and decision making. Work with ERP and supply chain systems (e.g., SAP, Oracle, Kinaxis, Blue Yonder) to extract and integrate data for analysis. Advise clients on the application of leading edge technologies, such as Generative and Agentic AI, and their benefits. Client Engagement & Project Leadership Lead cross functional teams to deliver analytics enabled supply chain transformation projects. Facilitate workshops and training sessions to build client capabilities in data & AI literacy, and supply chain analytics. Your ideas matter. We're looking for dynamic individuals with the vision and energy to drive meaningful change for our clients and within our organisation. As part of your role, you will take ownership of projects in the following areas: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and meet evolving skill demands within the company. YOUR PROFILE You should have a skillset that combines rigorous thinking, creativity, and thoughtful leadership. Below are some of the key skills and experiences we look for in candidates - however we don't expect you to hit all of them, we want to build a team which has a diversity of experiences. We look for: A Bachelor's or Master's degree in Engineering, Supply Chain, Operations Research, Computer Science, Applied Mathematics, or a related field. Proven experience in Supply Chain projects, including: Assessing supply chain performance across planning, forecasting, sourcing, logistics, and fulfilment. Developing data informed strategies to improve service levels, reduce costs, and increase agility. Supplier performance analysis, spend analytics, and risk exposure assessment. Strong understanding of supply chain processes and systems. Optimising transportation routes, warehouse operations, and distribution networks. Implementing and configuring analytics platforms for real time decision making Familiarity with: Data visualisation platforms such as Power BI, Tableau, or Qlik. Data preparation and automation tools like Alteryx, SQL, or Python. Statistical and predictive analytics techniques for forecasting and scenario modelling. KPI tracking and dashboard development for procurement and supplier performance. Geospatial and cost to serve analytics for logistics optimisation. Artificial intelligence tools and technologies, including Generative and Agentic AI. ERP and supply chain systems such as SAP, Oracle, Kinaxis, or Blue Yonder. Supply chain domain concepts including S&OP, procurement, logistics, and fulfilment. Market trends and external data sources used in forecasting and planning. It is desired that you have demonstratable experience in the following areas: Leading data analytics, visualisation and artificial intelligence projects. Managing the relationship with senior stakeholders and executives and developing sales opportunities at the back of strong relationship building. Managing teams and Agile project management/delivery.Developing new capabilities and propositions. Storyboarding and communicating complex insights in a way that is easily understood. Business analysis, business process modelling, requirements analysis or use case modelling. WHAT YOU'LL LOVE ABOUT WORKING HERE Hybrid working options and a culture that values work life integration. Structured career progression, leadership programmes and hands on mentorship to ensure you become a better consultant on your own terms. A team oriented environment where collaboration is valued above competition and where success is shared. Training to keep our people at the forefront of data innovation. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. WE ARE A DISABILITY CONFIDENT EMPLOYER We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Feb 27, 2026
Full time
Managing Consultant - Supply Chain Analytics CAPGEMINI INVENT At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a Managing Consultant - Supply Chain Analytics, you will lead strategic transformation initiatives with a strong focus on leveraging data and analytics to optimise supply chain performance. You will work with clients to enhance demand and supply planning, forecasting, logistics, procurement, and inventory management by applying advanced analytical techniques, digital tools, and data driven insights that drive measurable business outcomes. This role involves working closely with clients and internal stakeholders to translate complex supply chain challenges into robust solutions that drive measurable impact. As a valued Managing Consultant in our Operational Analytics team, you will be involved in the following: Data Driven Supply Chain Strategy Use data analytics to assess current supply chain performance and identify inefficiencies across planning, sourcing, logistics, and fulfilment. Develop and implement data informed strategies to improve service levels, reduce costs, and increase supply chain agility. Translate complex data into actionable insights and strategic recommendations for senior stakeholders. Planning & Forecasting Support clients in building robust demand forecasting and supply planning models using historical data, market trends, and predictive analytics. Enhance S&OP processes through data visualization, simulation, scenario modelling, and KPI tracking. Analyse supplier performance, spend patterns, and risk exposure to inform sourcing strategies and contract negotiations. Develop dashboards and scorecards to monitor supplier KPIs and procurement efficiency. Logistics & Network Optimisation Use data to optimise transportation routes, warehouse operations, and distribution networks. Apply geospatial and cost to serve analytics to improve delivery performance and reduce logistics costs. Implement and configure analytics platforms (e.g., Power BI, Tableau, Alteryx) to enable real time visibility and decision making. Work with ERP and supply chain systems (e.g., SAP, Oracle, Kinaxis, Blue Yonder) to extract and integrate data for analysis. Advise clients on the application of leading edge technologies, such as Generative and Agentic AI, and their benefits. Client Engagement & Project Leadership Lead cross functional teams to deliver analytics enabled supply chain transformation projects. Facilitate workshops and training sessions to build client capabilities in data & AI literacy, and supply chain analytics. Your ideas matter. We're looking for dynamic individuals with the vision and energy to drive meaningful change for our clients and within our organisation. As part of your role, you will take ownership of projects in the following areas: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and meet evolving skill demands within the company. YOUR PROFILE You should have a skillset that combines rigorous thinking, creativity, and thoughtful leadership. Below are some of the key skills and experiences we look for in candidates - however we don't expect you to hit all of them, we want to build a team which has a diversity of experiences. We look for: A Bachelor's or Master's degree in Engineering, Supply Chain, Operations Research, Computer Science, Applied Mathematics, or a related field. Proven experience in Supply Chain projects, including: Assessing supply chain performance across planning, forecasting, sourcing, logistics, and fulfilment. Developing data informed strategies to improve service levels, reduce costs, and increase agility. Supplier performance analysis, spend analytics, and risk exposure assessment. Strong understanding of supply chain processes and systems. Optimising transportation routes, warehouse operations, and distribution networks. Implementing and configuring analytics platforms for real time decision making Familiarity with: Data visualisation platforms such as Power BI, Tableau, or Qlik. Data preparation and automation tools like Alteryx, SQL, or Python. Statistical and predictive analytics techniques for forecasting and scenario modelling. KPI tracking and dashboard development for procurement and supplier performance. Geospatial and cost to serve analytics for logistics optimisation. Artificial intelligence tools and technologies, including Generative and Agentic AI. ERP and supply chain systems such as SAP, Oracle, Kinaxis, or Blue Yonder. Supply chain domain concepts including S&OP, procurement, logistics, and fulfilment. Market trends and external data sources used in forecasting and planning. It is desired that you have demonstratable experience in the following areas: Leading data analytics, visualisation and artificial intelligence projects. Managing the relationship with senior stakeholders and executives and developing sales opportunities at the back of strong relationship building. Managing teams and Agile project management/delivery.Developing new capabilities and propositions. Storyboarding and communicating complex insights in a way that is easily understood. Business analysis, business process modelling, requirements analysis or use case modelling. WHAT YOU'LL LOVE ABOUT WORKING HERE Hybrid working options and a culture that values work life integration. Structured career progression, leadership programmes and hands on mentorship to ensure you become a better consultant on your own terms. A team oriented environment where collaboration is valued above competition and where success is shared. Training to keep our people at the forefront of data innovation. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. WE ARE A DISABILITY CONFIDENT EMPLOYER We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Why Join frog? Since June 2021, frog is part of Capgemini Invent. frog partners with customer centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market defining business models, products, services, brand engagements and communications. frog Data Join our frog data team and help shape the future of data and AI consulting. We help brands unlock the value and power of data and AI - through the lense of customer experience. You'll work at the intersection our solutions focus on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact. If you're passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference. An Overview Of The Role We are seeking a highly skilled Managing Consultant with hands on experience, including at least 1-2 years in Generative AI (Gen AI) and Large Language Models (LLM) development and evaluation. The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, digital, and commercial sectors. Has commercial experience including responding to RFP/RFIs, drafting SOWs, costing up engagements and client negotiation. Additionally, the candidate should have strong project management and people management skills. What We Look For Data Science & AI Expert - Expert in building and evaluating Generative AI solutions and Large Language Models (LLMs) for various use cases. Experience in developing and implementing machine learning models, including predictive, forecasting, classification, and deep learning models. CX Data Experience - Hands on experience in customer behaviour analytics, marketing, commercial, web, or product analytics with core focus in customer experience. Experience in working with various data sets, including transactional/EPOS, digital, social and loyalty. Programming Experience - Skilled in using programming languages such as Python Cloud Expertise - Knowledge of cloud platforms and tools for data science and machine learning. Data Visualisation Experience - Utilise visualisation tools such as Power BI or Tableau to present data insights effectively. Strong AI Delivery Leadership - Experience leading cross functional teams to understand business challenges and create valuables products/solutions, including planning, execution, and successful delivery of AI/ML POCs, MVPs and production grade solutions. Commercial Acumen - Commercial experience including responding to RFP/RFIs, drafting SOWs, costing up engagements and client negotiation. Experience building strong relationships with senior client stakeholders to identify and execute against new sales opportunities. People Manager - People management skills, including mentoring, guiding, and developing team members. Excellent Communicator - Strong written communication, presentation and data driven storytelling skills, with the ability to communicate complex ideas clearly to senior client stakeholders Innovative Mind - A strong interest and experience with the latest advancements in data, AI, machine learning, and data science space It Would Be a Bonus If You Have Experience in primary growth sectors; CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector). Familiarity with Agentic AI development and use cases Familiarity with ethical considerations and best practices in AI and data science Need To Know We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Feb 27, 2026
Full time
Why Join frog? Since June 2021, frog is part of Capgemini Invent. frog partners with customer centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market defining business models, products, services, brand engagements and communications. frog Data Join our frog data team and help shape the future of data and AI consulting. We help brands unlock the value and power of data and AI - through the lense of customer experience. You'll work at the intersection our solutions focus on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact. If you're passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference. An Overview Of The Role We are seeking a highly skilled Managing Consultant with hands on experience, including at least 1-2 years in Generative AI (Gen AI) and Large Language Models (LLM) development and evaluation. The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, digital, and commercial sectors. Has commercial experience including responding to RFP/RFIs, drafting SOWs, costing up engagements and client negotiation. Additionally, the candidate should have strong project management and people management skills. What We Look For Data Science & AI Expert - Expert in building and evaluating Generative AI solutions and Large Language Models (LLMs) for various use cases. Experience in developing and implementing machine learning models, including predictive, forecasting, classification, and deep learning models. CX Data Experience - Hands on experience in customer behaviour analytics, marketing, commercial, web, or product analytics with core focus in customer experience. Experience in working with various data sets, including transactional/EPOS, digital, social and loyalty. Programming Experience - Skilled in using programming languages such as Python Cloud Expertise - Knowledge of cloud platforms and tools for data science and machine learning. Data Visualisation Experience - Utilise visualisation tools such as Power BI or Tableau to present data insights effectively. Strong AI Delivery Leadership - Experience leading cross functional teams to understand business challenges and create valuables products/solutions, including planning, execution, and successful delivery of AI/ML POCs, MVPs and production grade solutions. Commercial Acumen - Commercial experience including responding to RFP/RFIs, drafting SOWs, costing up engagements and client negotiation. Experience building strong relationships with senior client stakeholders to identify and execute against new sales opportunities. People Manager - People management skills, including mentoring, guiding, and developing team members. Excellent Communicator - Strong written communication, presentation and data driven storytelling skills, with the ability to communicate complex ideas clearly to senior client stakeholders Innovative Mind - A strong interest and experience with the latest advancements in data, AI, machine learning, and data science space It Would Be a Bonus If You Have Experience in primary growth sectors; CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector). Familiarity with Agentic AI development and use cases Familiarity with ethical considerations and best practices in AI and data science Need To Know We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
We're seeking a Solution Lead for our Data Consultancy Business If you don't fit the above criteria exactly but are interested in working for us, get in touch anyway! - we hire people, not job specs! The Team We're Intuita - a fast growing consultancy that's making waves in both the consultancy and technology space! With our ambitious goals for 2025 and beyond, we are looking for talented individuals to complement the team of experts we already have working across our business, becoming a pivotal part of our journey, to not just meet, but continuously exceed our client expectations! Who are we seeking? Crucially we will prioritize and are ideally seeking those from the following industries: Telco, Financial Services (ideally insurance, banking and pensions) and Healthcare and /or Life Science. The Role To achieve our ambitions, we're looking to hire a Solution Lead to support and drive our client focus. Are you ready to be the technical authority behind our clients' data transformations? Intuita is looking for a Solution Lead to join our Consultancy team - designing and delivering end-to-end data solutions that are innovative, scalable, and aligned to client needs. As the Solution Lead, you are the design authority - you own the "what" we build with and for our clients. You'll have the final say on technical design decisions, ensuring we deliver the right, future-proof solutions. You will work as part of a client leadership alongside the Delivery Lead (who owns the "when") and the Client Lead (who owns the "why"). You'll define solution architectures, make critical technical decisions, and guide our technical teams. You will be the go-to technical expert for clients, leading pre-sales discovery, defining solution patterns, and providing authoritative technical leadership throughout delivery. We're seeking someone with a strong technical background in data engineering, data architecture, or a related data discipline. You should have broad experience across multiple data disciplines, with expertise in Cloud Platforms, Data Warehousing/Lakehouse design, and Data Engineering. Senior-level stakeholder management experience and the ability to explain complex technical concepts clearly are essential. You will: Define and communicate the technical and architectural visions for the solution Define and articulate solutions or architecture that balance client objectives with technical excellence Lead technical solution design from discovery through to implementation Guide delivery teams toward the right solution approach, meeting performance, scalability, security and other quality standards Lead pre-sales technical discovery and contribute to proposals Develop solution patterns, architectural standards, and reusable frameworks Identify and mitigate technical risks and dependencies A bit about you Being a consultant at Intuita means something a little different to being a consultant elsewhere, we like to hire like-minded people. We see ourselves as trusted partners to our clients and believe in transparency, quality, and integrity above all else, always pushing to deliver the best outcomes for our clients. We value collaboration and teamwork, working together to solve problems and share learnings. ️ As a Solution Lead, you'll share these values but also bring your own personality and approach to the role. We're looking for someone who will be working hands-on, client facing with the following experience and qualities: Technical Expertise: 5+ years in Data Engineering, Data Architecture, Analytics Engineering or related data disciplines Deep expertise in modern data platforms (Databricks, GCP, Snowflake, Data Factory, Azure SQL) Proven experience designing Data Lakehouse architectures (i.e. Medallion) Proficiency in SQL, Python, and data transformation tools (DBT, Spark) Strong understanding of data modelling (Kimball, 3NF, Data Vault, dimensional) Knowledge of DataOps, CI/CD, and infrastructure as code Understanding of data governance and data quality frameworks Cross-Disciplinary Experience: Experience across multiple data disciplines (Engineering, Architecture, Modelling, Analytics, Visualisation, Governance) or at least an appreciation for the role of each discipline in a data transformation programme Proven ability to lead multidisciplinary teams (Data Engineers, Analytics Engineers, Analysts, BI Developers) Consultancy & Leadership: Track record leading complex data transformation projects Senior-level stakeholder management and client-facing experience Design authority experience, making final decisions on solution design Experience in Delivery Lead and/or Client Lead capacities is highly advantageous Required Characteristics: Driven by quality and technical excellence with great attention to detail Takes ownership of complex technical challenges and finds innovative solutions Excellent communicator across technical and non-technical audiences Quick to understand client context and business landscape Pragmatic problem-solver who balances technical idealism with business reality Hands-on when needed - willing to get into the code and data, not just architect from afar The "Nice to Haves": Experience in telecommunications, healthcare, or financial services - advantageous but not essential if you can demonstrate applicable skills across industries Location: All our office locations considered: Newbury & Liverpool (UK); Šibenik, Croatia What's in it for you? Salary: £circa £75,000 - £95,000 per annum DOE (Really) flexible and remote working -we don't mind when, where or how you work; you are trusted to work in the way that suits you best. Genuine care and support for your health and wellbeing -free therapy sessions, financial education, birthday treats and much more. Incredible training and learning opportunities -you'll be surrounded by the best in the business and encouraged to keep growing. Freedom and empowerment to own problems and explore new ideas -we allow our consultants to actually be consultants, not just bodies. A supportive, friendly team -we work hard and enjoy spending time together, whether it's in-person at socials or via silly Slack conversations.
Feb 27, 2026
Full time
We're seeking a Solution Lead for our Data Consultancy Business If you don't fit the above criteria exactly but are interested in working for us, get in touch anyway! - we hire people, not job specs! The Team We're Intuita - a fast growing consultancy that's making waves in both the consultancy and technology space! With our ambitious goals for 2025 and beyond, we are looking for talented individuals to complement the team of experts we already have working across our business, becoming a pivotal part of our journey, to not just meet, but continuously exceed our client expectations! Who are we seeking? Crucially we will prioritize and are ideally seeking those from the following industries: Telco, Financial Services (ideally insurance, banking and pensions) and Healthcare and /or Life Science. The Role To achieve our ambitions, we're looking to hire a Solution Lead to support and drive our client focus. Are you ready to be the technical authority behind our clients' data transformations? Intuita is looking for a Solution Lead to join our Consultancy team - designing and delivering end-to-end data solutions that are innovative, scalable, and aligned to client needs. As the Solution Lead, you are the design authority - you own the "what" we build with and for our clients. You'll have the final say on technical design decisions, ensuring we deliver the right, future-proof solutions. You will work as part of a client leadership alongside the Delivery Lead (who owns the "when") and the Client Lead (who owns the "why"). You'll define solution architectures, make critical technical decisions, and guide our technical teams. You will be the go-to technical expert for clients, leading pre-sales discovery, defining solution patterns, and providing authoritative technical leadership throughout delivery. We're seeking someone with a strong technical background in data engineering, data architecture, or a related data discipline. You should have broad experience across multiple data disciplines, with expertise in Cloud Platforms, Data Warehousing/Lakehouse design, and Data Engineering. Senior-level stakeholder management experience and the ability to explain complex technical concepts clearly are essential. You will: Define and communicate the technical and architectural visions for the solution Define and articulate solutions or architecture that balance client objectives with technical excellence Lead technical solution design from discovery through to implementation Guide delivery teams toward the right solution approach, meeting performance, scalability, security and other quality standards Lead pre-sales technical discovery and contribute to proposals Develop solution patterns, architectural standards, and reusable frameworks Identify and mitigate technical risks and dependencies A bit about you Being a consultant at Intuita means something a little different to being a consultant elsewhere, we like to hire like-minded people. We see ourselves as trusted partners to our clients and believe in transparency, quality, and integrity above all else, always pushing to deliver the best outcomes for our clients. We value collaboration and teamwork, working together to solve problems and share learnings. ️ As a Solution Lead, you'll share these values but also bring your own personality and approach to the role. We're looking for someone who will be working hands-on, client facing with the following experience and qualities: Technical Expertise: 5+ years in Data Engineering, Data Architecture, Analytics Engineering or related data disciplines Deep expertise in modern data platforms (Databricks, GCP, Snowflake, Data Factory, Azure SQL) Proven experience designing Data Lakehouse architectures (i.e. Medallion) Proficiency in SQL, Python, and data transformation tools (DBT, Spark) Strong understanding of data modelling (Kimball, 3NF, Data Vault, dimensional) Knowledge of DataOps, CI/CD, and infrastructure as code Understanding of data governance and data quality frameworks Cross-Disciplinary Experience: Experience across multiple data disciplines (Engineering, Architecture, Modelling, Analytics, Visualisation, Governance) or at least an appreciation for the role of each discipline in a data transformation programme Proven ability to lead multidisciplinary teams (Data Engineers, Analytics Engineers, Analysts, BI Developers) Consultancy & Leadership: Track record leading complex data transformation projects Senior-level stakeholder management and client-facing experience Design authority experience, making final decisions on solution design Experience in Delivery Lead and/or Client Lead capacities is highly advantageous Required Characteristics: Driven by quality and technical excellence with great attention to detail Takes ownership of complex technical challenges and finds innovative solutions Excellent communicator across technical and non-technical audiences Quick to understand client context and business landscape Pragmatic problem-solver who balances technical idealism with business reality Hands-on when needed - willing to get into the code and data, not just architect from afar The "Nice to Haves": Experience in telecommunications, healthcare, or financial services - advantageous but not essential if you can demonstrate applicable skills across industries Location: All our office locations considered: Newbury & Liverpool (UK); Šibenik, Croatia What's in it for you? Salary: £circa £75,000 - £95,000 per annum DOE (Really) flexible and remote working -we don't mind when, where or how you work; you are trusted to work in the way that suits you best. Genuine care and support for your health and wellbeing -free therapy sessions, financial education, birthday treats and much more. Incredible training and learning opportunities -you'll be surrounded by the best in the business and encouraged to keep growing. Freedom and empowerment to own problems and explore new ideas -we allow our consultants to actually be consultants, not just bodies. A supportive, friendly team -we work hard and enjoy spending time together, whether it's in-person at socials or via silly Slack conversations.
Location: Southampton (Based fully on site) Role level: Senior - Reporting to Head of Staffing Driving License ESSENTIAL Role Summary: The Branch Manager is responsible for Manpower's UK brand delivery within a designated region of the UK for Convenience temporary and permanent business across all verticals within the Manpower specialisms - driving, logistics, manufacturing and ancillary, you will be expected to maximise GP opportunity throughout your client base in each of these core areas. You will lead a dedicated team of consultants focused on delivering temporary workforce solutions to both national accounts and retail business. Your dedicated team may be made of pure 360 retail consultants along with pure delivery consultants that have separate focus driving a high ROI. The region will be managed from one central office with your consultant team being based within this with the wider geography of regional responsibility. Key Responsibilities Sales Ensures strong business mix of Manpower Specialisms Actively leads business development through the team Meets clients and drives new business opportunity across all verticals Strategy Translates, implements and drives strategy as set by the Head of Staffing Influences strategy through active feedback Delivers regional goals as set by the Head of staffing in line with wider strategy Collaboration Performance accountability Works with the Operational excellence team to drive efficient business Works with the head of driving to maintain logistics footprint and ensure legal compliance People Builds a diverse talent pipeline Coach direct reports to build capability Creates time for wider team that enables a coaching environment to focus and achieve performance expectations A "One Manpower" mind-set is critical - you will be collaborating with peers across the brands and support functions to drive successful outcomes across the wider business. You will also be directly responsible for implementing the Manpower brand strategy and ensuring alignment across your peer group developing your area of responsibility with a corporate mind-set. You will demonstrate flexibility and agility, embracing corporate initiatives and gaining support and followership from your teams, and will adopt digital recruitment strategies, ensuring your teams are using up to date and relevant channels to recruit for our clients. Self-Development Develops relationships across front and back office and ManpowerGroup brands Demonstrates growth mind-set Builds profile through thought leadership and networking within region. Efficiency Understanding P&L including ratio management Drives system adoption and utilisation Data Analytics/ metrics as part of business thinking. Experience/Skills required Previous experience managing staff in a sales environment Proven track record of maximising business developmentExperience in developing businesses with temporary staffing workforce Understanding the importance of collaboration Coaching and influencing staff. Our Standards Clarity Takes time to understand and share our organisation's vision and strategy with others, holds themselves and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best. Care Leads themselves and
Feb 27, 2026
Full time
Location: Southampton (Based fully on site) Role level: Senior - Reporting to Head of Staffing Driving License ESSENTIAL Role Summary: The Branch Manager is responsible for Manpower's UK brand delivery within a designated region of the UK for Convenience temporary and permanent business across all verticals within the Manpower specialisms - driving, logistics, manufacturing and ancillary, you will be expected to maximise GP opportunity throughout your client base in each of these core areas. You will lead a dedicated team of consultants focused on delivering temporary workforce solutions to both national accounts and retail business. Your dedicated team may be made of pure 360 retail consultants along with pure delivery consultants that have separate focus driving a high ROI. The region will be managed from one central office with your consultant team being based within this with the wider geography of regional responsibility. Key Responsibilities Sales Ensures strong business mix of Manpower Specialisms Actively leads business development through the team Meets clients and drives new business opportunity across all verticals Strategy Translates, implements and drives strategy as set by the Head of Staffing Influences strategy through active feedback Delivers regional goals as set by the Head of staffing in line with wider strategy Collaboration Performance accountability Works with the Operational excellence team to drive efficient business Works with the head of driving to maintain logistics footprint and ensure legal compliance People Builds a diverse talent pipeline Coach direct reports to build capability Creates time for wider team that enables a coaching environment to focus and achieve performance expectations A "One Manpower" mind-set is critical - you will be collaborating with peers across the brands and support functions to drive successful outcomes across the wider business. You will also be directly responsible for implementing the Manpower brand strategy and ensuring alignment across your peer group developing your area of responsibility with a corporate mind-set. You will demonstrate flexibility and agility, embracing corporate initiatives and gaining support and followership from your teams, and will adopt digital recruitment strategies, ensuring your teams are using up to date and relevant channels to recruit for our clients. Self-Development Develops relationships across front and back office and ManpowerGroup brands Demonstrates growth mind-set Builds profile through thought leadership and networking within region. Efficiency Understanding P&L including ratio management Drives system adoption and utilisation Data Analytics/ metrics as part of business thinking. Experience/Skills required Previous experience managing staff in a sales environment Proven track record of maximising business developmentExperience in developing businesses with temporary staffing workforce Understanding the importance of collaboration Coaching and influencing staff. Our Standards Clarity Takes time to understand and share our organisation's vision and strategy with others, holds themselves and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best. Care Leads themselves and
Job DescriptionAt Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We're leading the charge against outdated contact centre solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses.As a Senior Solutions Consultant you'll be at the forefront of transforming how leading brands leverage Zendesk's AI-powered platform. As a trusted advisor and technical thought leader, you'll take the lead in navigating complex customer challenges and deliver innovative, scalable solutions that turn ambitious goals into measurable results. Working closely with Sales, Product, Engineering, and Customer Success, you'll architect strategies that drive operational excellence, empower customer growth, and set new standards for service in a rapidly evolving landscape. What You'll Be Doing: Lead technical & business discovery: Conduct thorough discovery sessions to understand customer challenges, perform AI readiness assessments, and design tailored demos, and proofs of value that demonstrate Zendesk's differentiated value. Architect AI-driven CX & ES solutions: Translate advanced AI/ML capabilities (such as automation, conversational bots, predictive analytics, and orchestration) into clear, business-focused narratives for diverse audiences from IT to the C-suite. Drive technical strategy through the sales cycle: Own the end-to-end technical engagement, from qualification and design through pilot execution, ensuring that each solution aligns with customer goals and compliance standards. Integrate & scale: Architect secure, scalable solutions leveraging Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP) that enable seamless workflows and automation. Collaborate & influence: Work cross-functionally to align customer needs with Zendesk's product roadmap, influence future innovations, and ensure a unified go-to-market strategy. Measure & optimise impact: Use Zendesk analytics and AI performance metrics (sentiment analysis, ticket deflection, time-to-resolution) to demonstrate ROI and inform continuous improvement. Champion AI adoption: Collaborate with Customer Success to drive AI adoption through value realisation initiatives and continued promotion of new AI capabilities. Stay ahead of the curve: Continuously build your expertise in AI, automation, and evolving CX and ES technologies, sharing insights that position Zendesk as a market thought leader. What You Bring: 5+ years of presales or solutions consulting experience in SaaS, CX, or enterprise software environments. Strong knowledge of web/scripting technologies and SaaS architectures. Proven experience designing and executing customer pilots and proofs of concept that demonstrate business value. Deep understanding of AI technologies (LLMs, ChatGPT, NLP, MCP automation frameworks) and their practical applications in CX. Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. Strong analytical and storytelling abilities. Able to connect technical capabilities to strategic business impact. Excellent interpersonal, communication, presentation, and writing skills. Bachelor's degree or equivalent work experience (graduate degree a plus). Willingness and ability to travel as required Who You Are: Strategic & consultative: You think beyond features. Framing solutions around measurable customer outcomes. Technically fluent: You have a deep curiosity for how AI and automation are reshaping customer experience. Collaborative influencer: You work seamlessly across functions, aligning teams and earning stakeholder trust. Customer-obsessed: You listen deeply, empathise authentically, and design with the customer at the centre. Analytical storyteller: You turn data and metrics into compelling business insights. Innovative problem solver: You approach challenges creatively leveraging technology to unlock new opportunities and value. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Feb 27, 2026
Full time
Job DescriptionAt Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We're leading the charge against outdated contact centre solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses.As a Senior Solutions Consultant you'll be at the forefront of transforming how leading brands leverage Zendesk's AI-powered platform. As a trusted advisor and technical thought leader, you'll take the lead in navigating complex customer challenges and deliver innovative, scalable solutions that turn ambitious goals into measurable results. Working closely with Sales, Product, Engineering, and Customer Success, you'll architect strategies that drive operational excellence, empower customer growth, and set new standards for service in a rapidly evolving landscape. What You'll Be Doing: Lead technical & business discovery: Conduct thorough discovery sessions to understand customer challenges, perform AI readiness assessments, and design tailored demos, and proofs of value that demonstrate Zendesk's differentiated value. Architect AI-driven CX & ES solutions: Translate advanced AI/ML capabilities (such as automation, conversational bots, predictive analytics, and orchestration) into clear, business-focused narratives for diverse audiences from IT to the C-suite. Drive technical strategy through the sales cycle: Own the end-to-end technical engagement, from qualification and design through pilot execution, ensuring that each solution aligns with customer goals and compliance standards. Integrate & scale: Architect secure, scalable solutions leveraging Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP) that enable seamless workflows and automation. Collaborate & influence: Work cross-functionally to align customer needs with Zendesk's product roadmap, influence future innovations, and ensure a unified go-to-market strategy. Measure & optimise impact: Use Zendesk analytics and AI performance metrics (sentiment analysis, ticket deflection, time-to-resolution) to demonstrate ROI and inform continuous improvement. Champion AI adoption: Collaborate with Customer Success to drive AI adoption through value realisation initiatives and continued promotion of new AI capabilities. Stay ahead of the curve: Continuously build your expertise in AI, automation, and evolving CX and ES technologies, sharing insights that position Zendesk as a market thought leader. What You Bring: 5+ years of presales or solutions consulting experience in SaaS, CX, or enterprise software environments. Strong knowledge of web/scripting technologies and SaaS architectures. Proven experience designing and executing customer pilots and proofs of concept that demonstrate business value. Deep understanding of AI technologies (LLMs, ChatGPT, NLP, MCP automation frameworks) and their practical applications in CX. Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. Strong analytical and storytelling abilities. Able to connect technical capabilities to strategic business impact. Excellent interpersonal, communication, presentation, and writing skills. Bachelor's degree or equivalent work experience (graduate degree a plus). Willingness and ability to travel as required Who You Are: Strategic & consultative: You think beyond features. Framing solutions around measurable customer outcomes. Technically fluent: You have a deep curiosity for how AI and automation are reshaping customer experience. Collaborative influencer: You work seamlessly across functions, aligning teams and earning stakeholder trust. Customer-obsessed: You listen deeply, empathise authentically, and design with the customer at the centre. Analytical storyteller: You turn data and metrics into compelling business insights. Innovative problem solver: You approach challenges creatively leveraging technology to unlock new opportunities and value. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
.Senior Performance Consultant page is loaded Senior Performance Consultantlocations: United Kingdomtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R105687 About the Team Global Nexis Solutions, part of LexisNexis and the global RELX corporate family, connects customers to market-leading data through a flexible suite of scalable solutions, including our flagship Nexis platform.By enabling fast access to enriched data with intelligent technologies, we empower organisations across financial services, professional services, PR & communications, media, non-profit, government, and academic sectors to discover insights that drive confident, performance-led decisions. About the Role We are seeking a highly skilled and motivated Senior Performance Consultant to elevate the performance of our global sales organization. This individual will play a critical role in empowering sales professionals through coaching, skill development, and tailored learning experiences that drive measurable sales outcomes.The Senior Performance Consultant will partner closely with Sales Enablement, Sales Leadership, and Learning & Development teams to assess development needs, design individualized coaching plans and foster a high-performance sales culture.You will be responsible for designing, developing and executing sales coaching programs to increase the effectiveness of our global sales teams. This role requires an experienced senior sales professional with demonstrated success in technology sales, with a track record of successfully coaching sales professionals across regions and aligning training initiatives to business goals.You will partner closely with sales leadership and cross-functional stakeholders to assess performance gaps, implement targeted development solutions, and coach sales professionals to achieve their full potential Responsibilities Partner with sales and business unit leadership to identify opportunities for skills development and behavioural improvement Advise on best practices for performance improvement based on data, feedback, and observed trends and translate strategic business goals into actionable enablement and coaching initiatives. Collaborate with the Sales Enablement team and subject matter experts to design and deliver scalable coaching and training programs aligned with organizational goals. Develop frameworks for continuous learning, leveraging micro-learning, role play, and simulations. Support onboarding programs for new hires, focusing on ramp-up and behavioural excellence. Provide one-on-one and group coaching (remotely and in person) to sales professionals at all levels to reinforce training concepts. Observe sales calls and client interactions in Gong, to deliver actionable feedback and measurable growth plans. Reinforce sales methodologies such as Outcome Selling, Challenger, MEDDICC, through continuous learning experiences. Stay current on innovative sales enablement and adult learning practices, leveraging technology and AI tools to enhance delivery Drive continuous improvement by tracking coaching effectiveness through KPIs such as quota attainment, pipeline velocity, and sales productivity. Partner with sales leaders, analytics and operations teams to assess program impact, translate data into actionable insights, and report outcomes to key stakeholders. Refine and optimize coaching strategies based on performance trends, learner feedback, and evolving business priorities to maximize sales team effectiveness. Work cross-functionally with Sales Enablement, HR, and Learning & Development to ensure alignment of programs to talent strategies Requirements Sales background with demonstrated success in technology sales Proven record of coaching and developing sales professionals at various levels within a B2B environment- Certification in coaching methodology (e.g., ICF, CTI, or similar) strongly preferred. Strong understanding of the sales process and sales methodologies (e.g., Outcomes Selling, Challenger, MEDDICC, SPIN, Sandler). Ability to work cooperatively in a team environment and across the organization to achieve team and organizational goals Experience supporting global or distributed teams. Experience with core Office 365 applications (i.e. Word, Excel, Outlook, PowerPoint, Teams) and artificial intelligence technologies Exceptional communication, facilitation, and interpersonal skills Ability to travel Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Benefits We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work About The Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: . (blob:)
Feb 27, 2026
Full time
.Senior Performance Consultant page is loaded Senior Performance Consultantlocations: United Kingdomtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R105687 About the Team Global Nexis Solutions, part of LexisNexis and the global RELX corporate family, connects customers to market-leading data through a flexible suite of scalable solutions, including our flagship Nexis platform.By enabling fast access to enriched data with intelligent technologies, we empower organisations across financial services, professional services, PR & communications, media, non-profit, government, and academic sectors to discover insights that drive confident, performance-led decisions. About the Role We are seeking a highly skilled and motivated Senior Performance Consultant to elevate the performance of our global sales organization. This individual will play a critical role in empowering sales professionals through coaching, skill development, and tailored learning experiences that drive measurable sales outcomes.The Senior Performance Consultant will partner closely with Sales Enablement, Sales Leadership, and Learning & Development teams to assess development needs, design individualized coaching plans and foster a high-performance sales culture.You will be responsible for designing, developing and executing sales coaching programs to increase the effectiveness of our global sales teams. This role requires an experienced senior sales professional with demonstrated success in technology sales, with a track record of successfully coaching sales professionals across regions and aligning training initiatives to business goals.You will partner closely with sales leadership and cross-functional stakeholders to assess performance gaps, implement targeted development solutions, and coach sales professionals to achieve their full potential Responsibilities Partner with sales and business unit leadership to identify opportunities for skills development and behavioural improvement Advise on best practices for performance improvement based on data, feedback, and observed trends and translate strategic business goals into actionable enablement and coaching initiatives. Collaborate with the Sales Enablement team and subject matter experts to design and deliver scalable coaching and training programs aligned with organizational goals. Develop frameworks for continuous learning, leveraging micro-learning, role play, and simulations. Support onboarding programs for new hires, focusing on ramp-up and behavioural excellence. Provide one-on-one and group coaching (remotely and in person) to sales professionals at all levels to reinforce training concepts. Observe sales calls and client interactions in Gong, to deliver actionable feedback and measurable growth plans. Reinforce sales methodologies such as Outcome Selling, Challenger, MEDDICC, through continuous learning experiences. Stay current on innovative sales enablement and adult learning practices, leveraging technology and AI tools to enhance delivery Drive continuous improvement by tracking coaching effectiveness through KPIs such as quota attainment, pipeline velocity, and sales productivity. Partner with sales leaders, analytics and operations teams to assess program impact, translate data into actionable insights, and report outcomes to key stakeholders. Refine and optimize coaching strategies based on performance trends, learner feedback, and evolving business priorities to maximize sales team effectiveness. Work cross-functionally with Sales Enablement, HR, and Learning & Development to ensure alignment of programs to talent strategies Requirements Sales background with demonstrated success in technology sales Proven record of coaching and developing sales professionals at various levels within a B2B environment- Certification in coaching methodology (e.g., ICF, CTI, or similar) strongly preferred. Strong understanding of the sales process and sales methodologies (e.g., Outcomes Selling, Challenger, MEDDICC, SPIN, Sandler). Ability to work cooperatively in a team environment and across the organization to achieve team and organizational goals Experience supporting global or distributed teams. Experience with core Office 365 applications (i.e. Word, Excel, Outlook, PowerPoint, Teams) and artificial intelligence technologies Exceptional communication, facilitation, and interpersonal skills Ability to travel Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Benefits We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work About The Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: . (blob:)
Job DescriptionAt Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We're leading the charge against outdated contact centre solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses.As a Senior Solutions Consultant you'll be at the forefront of transforming how leading brands leverage Zendesk's AI-powered platform. As a trusted advisor and technical thought leader, you'll take the lead in navigating complex customer challenges and deliver innovative, scalable solutions that turn ambitious goals into measurable results. Working closely with Sales, Product, Engineering, and Customer Success, you'll architect strategies that drive operational excellence, empower customer growth, and set new standards for service in a rapidly evolving landscape. What You'll Be Doing: Lead technical & business discovery: Conduct thorough discovery sessions to understand customer challenges, perform AI readiness assessments, and design tailored demos, and proofs of value that demonstrate Zendesk's differentiated value. Architect AI-driven CX & ES solutions: Translate advanced AI/ML capabilities (such as automation, conversational bots, predictive analytics, and orchestration) into clear, business-focused narratives for diverse audiences from IT to the C-suite. Drive technical strategy through the sales cycle: Own the end-to-end technical engagement, from qualification and design through pilot execution, ensuring that each solution aligns with customer goals and compliance standards. Integrate & scale: Architect secure, scalable solutions leveraging Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP) that enable seamless workflows and automation. Collaborate & influence: Work cross-functionally to align customer needs with Zendesk's product roadmap, influence future innovations, and ensure a unified go-to-market strategy. Measure & optimise impact: Use Zendesk analytics and AI performance metrics (sentiment analysis, ticket deflection, time-to-resolution) to demonstrate ROI and inform continuous improvement. Champion AI adoption: Collaborate with Customer Success to drive AI adoption through value realisation initiatives and continued promotion of new AI capabilities. Stay ahead of the curve: Continuously build your expertise in AI, automation, and evolving CX and ES technologies, sharing insights that position Zendesk as a market thought leader. What You Bring: 5+ years of presales or solutions consulting experience in SaaS, CX, or enterprise software environments. Strong knowledge of web/scripting technologies and SaaS architectures. Proven experience designing and executing customer pilots and proofs of concept that demonstrate business value. Deep understanding of AI technologies (LLMs, ChatGPT, NLP, MCP automation frameworks) and their practical applications in CX. Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. Strong analytical and storytelling abilities. Able to connect technical capabilities to strategic business impact. Excellent interpersonal, communication, presentation, and writing skills. Bachelor's degree or equivalent work experience (graduate degree a plus). Willingness and ability to travel as required Who You Are: Strategic & consultative: You think beyond features. Framing solutions around measurable customer outcomes. Technically fluent: You have a deep curiosity for how AI and automation are reshaping customer experience. Collaborative influencer: You work seamlessly across functions, aligning teams and earning stakeholder trust. Customer-obsessed: You listen deeply, empathise authentically, and design with the customer at the centre. Analytical storyteller: You turn data and metrics into compelling business insights. Innovative problem solver: You approach challenges creatively leveraging technology to unlock new opportunities and value. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Feb 27, 2026
Full time
Job DescriptionAt Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We're leading the charge against outdated contact centre solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses.As a Senior Solutions Consultant you'll be at the forefront of transforming how leading brands leverage Zendesk's AI-powered platform. As a trusted advisor and technical thought leader, you'll take the lead in navigating complex customer challenges and deliver innovative, scalable solutions that turn ambitious goals into measurable results. Working closely with Sales, Product, Engineering, and Customer Success, you'll architect strategies that drive operational excellence, empower customer growth, and set new standards for service in a rapidly evolving landscape. What You'll Be Doing: Lead technical & business discovery: Conduct thorough discovery sessions to understand customer challenges, perform AI readiness assessments, and design tailored demos, and proofs of value that demonstrate Zendesk's differentiated value. Architect AI-driven CX & ES solutions: Translate advanced AI/ML capabilities (such as automation, conversational bots, predictive analytics, and orchestration) into clear, business-focused narratives for diverse audiences from IT to the C-suite. Drive technical strategy through the sales cycle: Own the end-to-end technical engagement, from qualification and design through pilot execution, ensuring that each solution aligns with customer goals and compliance standards. Integrate & scale: Architect secure, scalable solutions leveraging Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP) that enable seamless workflows and automation. Collaborate & influence: Work cross-functionally to align customer needs with Zendesk's product roadmap, influence future innovations, and ensure a unified go-to-market strategy. Measure & optimise impact: Use Zendesk analytics and AI performance metrics (sentiment analysis, ticket deflection, time-to-resolution) to demonstrate ROI and inform continuous improvement. Champion AI adoption: Collaborate with Customer Success to drive AI adoption through value realisation initiatives and continued promotion of new AI capabilities. Stay ahead of the curve: Continuously build your expertise in AI, automation, and evolving CX and ES technologies, sharing insights that position Zendesk as a market thought leader. What You Bring: 5+ years of presales or solutions consulting experience in SaaS, CX, or enterprise software environments. Strong knowledge of web/scripting technologies and SaaS architectures. Proven experience designing and executing customer pilots and proofs of concept that demonstrate business value. Deep understanding of AI technologies (LLMs, ChatGPT, NLP, MCP automation frameworks) and their practical applications in CX. Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. Strong analytical and storytelling abilities. Able to connect technical capabilities to strategic business impact. Excellent interpersonal, communication, presentation, and writing skills. Bachelor's degree or equivalent work experience (graduate degree a plus). Willingness and ability to travel as required Who You Are: Strategic & consultative: You think beyond features. Framing solutions around measurable customer outcomes. Technically fluent: You have a deep curiosity for how AI and automation are reshaping customer experience. Collaborative influencer: You work seamlessly across functions, aligning teams and earning stakeholder trust. Customer-obsessed: You listen deeply, empathise authentically, and design with the customer at the centre. Analytical storyteller: You turn data and metrics into compelling business insights. Innovative problem solver: You approach challenges creatively leveraging technology to unlock new opportunities and value. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Senior Account Executive - Mid Market 11212 Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. The Impact of a Mid-Market Senior Account Executive - UKI at Coupa: As a Mid-Market Senior Account Executive at Coupa, you will drive growth across the UKI region by prospecting, building pipeline, and closing new logo and expansion opportunities across Coupa's full suite of products and services - including Procurement, Finance, Supply Chain, Treasury, and Spend Analytics solutions. You will engage key stakeholders across Finance, Procurement, IT, Operations, and the Csuite within mid-sized organizations to position Coupa's end-to-end value proposition. By understanding your customers' strategic priorities and operational challenges, you will craft compelling business cases and guide deals from discovery through to successful close. Your ability to build trusted advisor relationships, navigate complex buying groups, and align Coupa's capabilities to measurable business outcomes will directly impact revenue growth and market share across the UKI mid-market segment. Working closely with Solution Consultants, Customer Value Managers, Partners, and Marketing, you will help organizations modernize their total spend management strategy and position Coupa as their long-term strategic partner. Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa's Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy. Ready to take your career to the next level? We're all about innovation, collaboration, and making an impact. Sign up and stay connected to be the first to know about upcoming roles that match your skills and aspirations.
Feb 27, 2026
Full time
Senior Account Executive - Mid Market 11212 Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. The Impact of a Mid-Market Senior Account Executive - UKI at Coupa: As a Mid-Market Senior Account Executive at Coupa, you will drive growth across the UKI region by prospecting, building pipeline, and closing new logo and expansion opportunities across Coupa's full suite of products and services - including Procurement, Finance, Supply Chain, Treasury, and Spend Analytics solutions. You will engage key stakeholders across Finance, Procurement, IT, Operations, and the Csuite within mid-sized organizations to position Coupa's end-to-end value proposition. By understanding your customers' strategic priorities and operational challenges, you will craft compelling business cases and guide deals from discovery through to successful close. Your ability to build trusted advisor relationships, navigate complex buying groups, and align Coupa's capabilities to measurable business outcomes will directly impact revenue growth and market share across the UKI mid-market segment. Working closely with Solution Consultants, Customer Value Managers, Partners, and Marketing, you will help organizations modernize their total spend management strategy and position Coupa as their long-term strategic partner. Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa's Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy. Ready to take your career to the next level? We're all about innovation, collaboration, and making an impact. Sign up and stay connected to be the first to know about upcoming roles that match your skills and aspirations.
The Team The position of Senior Strategic Value & Process Optimisation Consultant (Value Engineer) is a trusted advisor helping customers achieve their strategic goals and realise significant value using the Celonis Process Intelligence Platform. A Value Engineer has full responsibility for the end-to-end value journey of our customers - landing, expanding, adopting and renewing. Responsibilities include translating customers' objectives into value assessments or proof of value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. The Role As a Senior Strategic Value & Process Optimisation Consultant (Value Engineer) you are spearheading our mission of data driven business transformation with our customers. You will work in partnership with the Celonis Sales Team and have full responsibility for the end to end value journey of our customers. You are our customers' trusted advisor and help them achieve their strategic goals and realise significant value using the Celonis Process Intelligence Platform. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest growing tech companies worldwide. The work you'll do Identify & Frame Value Discover and translate customers' strategic priorities into high impact Celonis use cases Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers Undertake Value Assessments or Proof of Value Projects and communicate the value opportunity and strategic roadmap to C Level executive Realize Value Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement Derive improvement measures in core business functions and initiate improvement actions and enterprise wide change initiatives Present results and realised value to senior management and C level executives Scale Value Responsible for the end to end customer value journey, landing, expanding, adoption and renewing Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a strategic business transformation platform in their organization and therefore drive adoption and expansion Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases The qualifications you need Live for Customer Value: 5+ years experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer facing role in Solution Consulting, or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise. Process Improvement & Value Realization: Experience in identifying use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realise value Business Domain Expertise: Understanding of the Finance and/or Supply Chain domain as well as strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) Data, Analytics, Applications & IT: Good knowledge of Business Software / SaaS applications (e.g. SAP), experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows. Knowledge of Python and/or SQL and importantly AI. Experience in collaborating with IT teams. Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible. Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English and sovereign appearance. Industry Expertise: Ideally expertise in one or more industries (e.g. Manufacturing, Automotive, Consumer, Retail, Pharmaceuticals, Chemicals) and the ability to develop a deep understanding of industry trends and strategic opportunities Degree: In Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics or a comparable degree program What Celonis Can Offer You Pioneer Innovation: Work with the leading, award winning process mining technology, shaping the future of business. Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here. Prioritize Your Well being: Access to resources such as gym subsidies, counseling, and well being programs. Connect and Belong: Find community and support through dedicated inclusion and belonging programs. Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. Collaborate Globally: Join a dynamic, international team of talented individuals. Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It's system agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realise significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement At Celonis, we believe our people make us who we are and that "The Best Team Wins". We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy Any information you submit to Celonis as part of your application will be processed in accordance with Celonis' Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Feb 27, 2026
Full time
The Team The position of Senior Strategic Value & Process Optimisation Consultant (Value Engineer) is a trusted advisor helping customers achieve their strategic goals and realise significant value using the Celonis Process Intelligence Platform. A Value Engineer has full responsibility for the end-to-end value journey of our customers - landing, expanding, adopting and renewing. Responsibilities include translating customers' objectives into value assessments or proof of value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. The Role As a Senior Strategic Value & Process Optimisation Consultant (Value Engineer) you are spearheading our mission of data driven business transformation with our customers. You will work in partnership with the Celonis Sales Team and have full responsibility for the end to end value journey of our customers. You are our customers' trusted advisor and help them achieve their strategic goals and realise significant value using the Celonis Process Intelligence Platform. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest growing tech companies worldwide. The work you'll do Identify & Frame Value Discover and translate customers' strategic priorities into high impact Celonis use cases Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers Undertake Value Assessments or Proof of Value Projects and communicate the value opportunity and strategic roadmap to C Level executive Realize Value Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement Derive improvement measures in core business functions and initiate improvement actions and enterprise wide change initiatives Present results and realised value to senior management and C level executives Scale Value Responsible for the end to end customer value journey, landing, expanding, adoption and renewing Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a strategic business transformation platform in their organization and therefore drive adoption and expansion Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases The qualifications you need Live for Customer Value: 5+ years experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer facing role in Solution Consulting, or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise. Process Improvement & Value Realization: Experience in identifying use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realise value Business Domain Expertise: Understanding of the Finance and/or Supply Chain domain as well as strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) Data, Analytics, Applications & IT: Good knowledge of Business Software / SaaS applications (e.g. SAP), experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows. Knowledge of Python and/or SQL and importantly AI. Experience in collaborating with IT teams. Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible. Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English and sovereign appearance. Industry Expertise: Ideally expertise in one or more industries (e.g. Manufacturing, Automotive, Consumer, Retail, Pharmaceuticals, Chemicals) and the ability to develop a deep understanding of industry trends and strategic opportunities Degree: In Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics or a comparable degree program What Celonis Can Offer You Pioneer Innovation: Work with the leading, award winning process mining technology, shaping the future of business. Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here. Prioritize Your Well being: Access to resources such as gym subsidies, counseling, and well being programs. Connect and Belong: Find community and support through dedicated inclusion and belonging programs. Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. Collaborate Globally: Join a dynamic, international team of talented individuals. Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It's system agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realise significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement At Celonis, we believe our people make us who we are and that "The Best Team Wins". We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy Any information you submit to Celonis as part of your application will be processed in accordance with Celonis' Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Job Description Job Role: Management Consultant - Fraud Location: London / Manchester Career Level: Consultant (CL9) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, SONG, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team The world around us is changing as everything moves digital, money moves real time and through new technologies and regulation continually evolves. Organisations must continue to innovate to manage their risk. This is where Accenture Risk Consulting comes in, as the world evolves, we are at the forefront of this using cutting edge technologies and advanced analytics advising clients on all aspects of risk everything from fraud & financial crime risk through to Climate Risk. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: The latest industry innovations in fraud prevention from Behavioural Biometrics through to GenAI Skills in the latest technologies that support successful fraud prevention such as cloud & advanced analytics How changes in the way that we live and spend our money impact on fraud trends How to deliver innovative solutions to tight timelines working as part of a team in a project delivery capacity How to build and develop your own brand and career working in the Accenture risk team How to manage some of the most complex and large-scale transformational projects specifically in fraud In this role you will: Advise clients on improving fraud prevention, detection, and response utilising skills and experience across policy, process, technology, and data & analytics Work with the latest technologies to solve problems related to fraud Understand and solve complex business problems and present back solutions to stakeholders Be agile and agnostic to solutions as you work with different client circumstances and as fraud & financial crime evolves at an ever-increasing pace Have the opportunity to work for global clients with opportunities to travel if you wish Write points of views on industry trends Support in development of sales proposals and offerings Contribute fraud SME knowledge to a wide range of both internal and external stakeholders Contribute to the Risk practice community and build a network across Accenture & clients Qualification We are looking for experience in the following skills: Experience working within a fraud or financial crime department either in an advisory, analytics, operational or leadership capacity ideally within a bank or public sector organisation Consulting/Project management and delivery experience either as a lead or part of a project delivery team Understanding of the latest fraud regulations specifically the PSR APP Reimbursement regulations Experience working with fraud technologies such as Feedzai, Featurespace, Falcon, Actimize, SAS, Quantexa etc Experience either delivering, presenting, or using fraud analytics outputs to help inform policy or action against fraud Experience or knowledge of agile delivery methodology including writing or contributing to user stories Strong MS office skills specifically in PowerPoint & Excel Presenting in person and virtually complex problems & solutions to senior stakeholders Working in a team setting to tight and agile deadlines Commercial awareness to support commercial engagements and spot market opportunities Ability to work across both Technology and Business stakeholders Set yourself apart: Experience in writing points of view or presenting on fraud trends and latest fraud prevention technologies Experience working on a fraud project using Agile delivery methodology Experience using data & analytics to solve fraud & financial crime problems Knowledge of latest payment industry trends and impact to fraud & financial crime What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Locations: London, Manchester Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Feb 27, 2026
Full time
Job Description Job Role: Management Consultant - Fraud Location: London / Manchester Career Level: Consultant (CL9) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, SONG, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team The world around us is changing as everything moves digital, money moves real time and through new technologies and regulation continually evolves. Organisations must continue to innovate to manage their risk. This is where Accenture Risk Consulting comes in, as the world evolves, we are at the forefront of this using cutting edge technologies and advanced analytics advising clients on all aspects of risk everything from fraud & financial crime risk through to Climate Risk. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: The latest industry innovations in fraud prevention from Behavioural Biometrics through to GenAI Skills in the latest technologies that support successful fraud prevention such as cloud & advanced analytics How changes in the way that we live and spend our money impact on fraud trends How to deliver innovative solutions to tight timelines working as part of a team in a project delivery capacity How to build and develop your own brand and career working in the Accenture risk team How to manage some of the most complex and large-scale transformational projects specifically in fraud In this role you will: Advise clients on improving fraud prevention, detection, and response utilising skills and experience across policy, process, technology, and data & analytics Work with the latest technologies to solve problems related to fraud Understand and solve complex business problems and present back solutions to stakeholders Be agile and agnostic to solutions as you work with different client circumstances and as fraud & financial crime evolves at an ever-increasing pace Have the opportunity to work for global clients with opportunities to travel if you wish Write points of views on industry trends Support in development of sales proposals and offerings Contribute fraud SME knowledge to a wide range of both internal and external stakeholders Contribute to the Risk practice community and build a network across Accenture & clients Qualification We are looking for experience in the following skills: Experience working within a fraud or financial crime department either in an advisory, analytics, operational or leadership capacity ideally within a bank or public sector organisation Consulting/Project management and delivery experience either as a lead or part of a project delivery team Understanding of the latest fraud regulations specifically the PSR APP Reimbursement regulations Experience working with fraud technologies such as Feedzai, Featurespace, Falcon, Actimize, SAS, Quantexa etc Experience either delivering, presenting, or using fraud analytics outputs to help inform policy or action against fraud Experience or knowledge of agile delivery methodology including writing or contributing to user stories Strong MS office skills specifically in PowerPoint & Excel Presenting in person and virtually complex problems & solutions to senior stakeholders Working in a team setting to tight and agile deadlines Commercial awareness to support commercial engagements and spot market opportunities Ability to work across both Technology and Business stakeholders Set yourself apart: Experience in writing points of view or presenting on fraud trends and latest fraud prevention technologies Experience working on a fraud project using Agile delivery methodology Experience using data & analytics to solve fraud & financial crime problems Knowledge of latest payment industry trends and impact to fraud & financial crime What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Locations: London, Manchester Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. About Cognizant Consulting To be digital, companies today must have organizational velocity approaching speed of light while providing individualized offerings that result in fanatical levels of customer satisfaction-all with laser-focused cost control. And from applications to infrastructure, processes to operational models and interfaces to experiences-there are digital forces driving change in every part of our clients' organization. At Cognizant, our consultants orchestrate the capabilities to truly change the game-across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our approach is built around elevating business understanding of the aspirations and unique abilities of customers and employees and by building these relationships based on trust and value. More information? Please visit About The Role As a Senior Consulting Manager, you will support the growth of Cognizant's Organizational Change Management consulting business by. Delivering outstanding change management consulting engagements Contributing to business development by spotting new consulting opportunities, cultivating client relationships, and supporting development of proposals and RFP responses. Supporting our team's growth by guiding and empowering team members and creating an inclusive, diverse, and supportive work environment that fosters professional development Crafting creative change management propositions that cater to our clients' needs and align with the latest market trends Upgrading your own skills through continuous learning and development opportunities and sharing your insights within our company and the industry to shape our thought leadership What our ideal candidate looks like Experience Strong years of experience, preferably in a role as (an external) organizational change management consultant Proven track record of delivering successful transformational change consulting engagements at large global corporations Proven experience delivering large scale business transformations across Finance, Procurement, HR, Operating Model redesign, Contact Centre/CX, Supply Chain, Sales & Marketing, Service/Aftersales, Manufacturing, Warehouse, and Regulatory environments. Strong background in technology enabled transformation, including Digital, Cloud, AI, and Data & Analytics modernisation programmes. Hands on expertise with leading enterprise platforms such as SAP S/4HANA, Oracle Cloud, Salesforce, Workday, SuccessFactors, Microsoft Dynamics 365, ServiceNow, and Informatica. Expertise MBA/MSc in Business Administration, Economics, Organization Psychology, or Behavioral Science Change Management Certified Professional e.g. PROSCI or ACMP Deep understanding of the latest organizational change management trends Strong affinity with (digital) technology Soft skills Dynamic team player who enjoys collaborating with diverse and international teams Skilled in building long-term relationships with clients Dedicated to supporting the growth and development of the practice and its team members Strong communication and presentation skills Outstanding people person with strong relationship skills, able to interact seamlessly with different levels in a global multi-cultural organization Other Holds an EU/British passport and fluent in English Open to traveling and working at national and international client offices. What we offer A very close, diverse and ambitious team that shares a passion for the people side of change A competitive salary based on your experience. Consulting Academy offering tailored Consulting learning programs (including access to Udemy, HBR, McKinsey Quarterly) for your continuous learning NS business card to cover your commute expenses 25 days of paid holiday per year A laptop and a smartphone A pension schemes Organization driven by technology - we have a tremendous technology backbone Open, 'can do' team spirit and environment that encourages making your ideas reality! Employee Status: Full Time Employee Shift: Day Job Travel: Mainly across UK, Europe and Global, depending on client needs
Feb 27, 2026
Full time
The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. About Cognizant Consulting To be digital, companies today must have organizational velocity approaching speed of light while providing individualized offerings that result in fanatical levels of customer satisfaction-all with laser-focused cost control. And from applications to infrastructure, processes to operational models and interfaces to experiences-there are digital forces driving change in every part of our clients' organization. At Cognizant, our consultants orchestrate the capabilities to truly change the game-across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our approach is built around elevating business understanding of the aspirations and unique abilities of customers and employees and by building these relationships based on trust and value. More information? Please visit About The Role As a Senior Consulting Manager, you will support the growth of Cognizant's Organizational Change Management consulting business by. Delivering outstanding change management consulting engagements Contributing to business development by spotting new consulting opportunities, cultivating client relationships, and supporting development of proposals and RFP responses. Supporting our team's growth by guiding and empowering team members and creating an inclusive, diverse, and supportive work environment that fosters professional development Crafting creative change management propositions that cater to our clients' needs and align with the latest market trends Upgrading your own skills through continuous learning and development opportunities and sharing your insights within our company and the industry to shape our thought leadership What our ideal candidate looks like Experience Strong years of experience, preferably in a role as (an external) organizational change management consultant Proven track record of delivering successful transformational change consulting engagements at large global corporations Proven experience delivering large scale business transformations across Finance, Procurement, HR, Operating Model redesign, Contact Centre/CX, Supply Chain, Sales & Marketing, Service/Aftersales, Manufacturing, Warehouse, and Regulatory environments. Strong background in technology enabled transformation, including Digital, Cloud, AI, and Data & Analytics modernisation programmes. Hands on expertise with leading enterprise platforms such as SAP S/4HANA, Oracle Cloud, Salesforce, Workday, SuccessFactors, Microsoft Dynamics 365, ServiceNow, and Informatica. Expertise MBA/MSc in Business Administration, Economics, Organization Psychology, or Behavioral Science Change Management Certified Professional e.g. PROSCI or ACMP Deep understanding of the latest organizational change management trends Strong affinity with (digital) technology Soft skills Dynamic team player who enjoys collaborating with diverse and international teams Skilled in building long-term relationships with clients Dedicated to supporting the growth and development of the practice and its team members Strong communication and presentation skills Outstanding people person with strong relationship skills, able to interact seamlessly with different levels in a global multi-cultural organization Other Holds an EU/British passport and fluent in English Open to traveling and working at national and international client offices. What we offer A very close, diverse and ambitious team that shares a passion for the people side of change A competitive salary based on your experience. Consulting Academy offering tailored Consulting learning programs (including access to Udemy, HBR, McKinsey Quarterly) for your continuous learning NS business card to cover your commute expenses 25 days of paid holiday per year A laptop and a smartphone A pension schemes Organization driven by technology - we have a tremendous technology backbone Open, 'can do' team spirit and environment that encourages making your ideas reality! Employee Status: Full Time Employee Shift: Day Job Travel: Mainly across UK, Europe and Global, depending on client needs
Senior Systems Engineer, Data Management, London Our field sales professionals rely on proactive technical support during the sales process - and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installation or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need. Join us to do the best work of your career and make a profound social impact as a Senior Systems Engineer on our Systems Engineering Team in the UK, based London What you'll achieve As a Senior Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services. You will: •Build and lead relationships for highly sophisticated customer accounts •Conduct customer needs analysis and anticipate requirements beyond existing solution's scope •Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities •Verify operability of sophisticated product and service configurations within the customer's environment • Perform advanced systems integration and provide technical expertise to design and implement the solution Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Technical Skills Hands-on experience with at least one major cloud data platform (e.g., Snowflake, Databricks, BigQuery, Redshift, Cloudera, Synapse, or similar). Strong understanding of data warehousing, data lakes/lakehouse, and ETL/ELT concepts (staging, modeling, performance tuning, cost/perf tradeoffs). Data engineering and integration including unstructured data processing (PDFs, logs, images, text) and transformation into structured/vectorized formats Strong SQL skills for analytical queries, performance tuning, and data modeling (star/snowflake schemas, dimensional modeling, partitioning, clustering). Unstructured data & AI/RAG: Understanding of vector databases (e.g., Elasticsearch, Milvus, pgvector), embedding models, and RAG architectures. Familiarity with document processing pipelines, chunking strategies, and semantic search patterns. Familiarity with data pipeline and orchestration tools (e.g., Airflow, dbt, Spark, Kafka, cloud-native ETL tools) and batch vs. streaming patterns. Understanding of data governance (catalog, lineage, security, RBAC, masking, compliance requirements like GDPR/CCPA). Analytics, BI, and data science Ability to design and explain analytics solutions end-to-end: from raw data to dashboards and predictive models. Working knowledge of BI tools (e.g., Tableau, Power BI, Looker, Qlik) and how to connect, model, and optimize for self-service analytics. Familiarity with data science and ML workflows (feature engineering, experimentation, model training/deployment, RAG pipeline development, prompt engineering) and tools/languages such as Python, Spark, notebooks, and ML frameworks (e.g., scikit-learn, MLflow, TensorFlow/PyTorch, LangChain, LlamaIndex at a conceptual level). Consulting Skills Skilled at asking the right questions to uncover technical requirements, constraints, and business drivers. Can translate ambiguous business problems into clear data and analytics use cases. Storytelling & communication Excellent at translating complex technical topics into clear, business-oriented narratives for both technical and non-technical audiences. Comfortable presenting to large groups and senior stakeholders (CIO/CDO, Heads of Data/Analytics). Demo & POC excellence Able to build and deliver compelling demonstrations that tell a story around customer data and use cases, not just features. Can structure and run POCs with clear success criteria, timelines, and executive readouts to accelerate technical win. Competitive positioning Understands the broader data & AI ecosystem and can articulate differentiation versus other data warehouses, data lake/lakehouse platforms, and analytics tools. 5+ years in a customer-facing technical role such as Sales Engineer, Solutions Architect, Data Engineer, Analytics Consultant, or Data Scientist with strong commercial exposure. Proven experience architecting and delivering data management, analytics, or data science solutions in one or more of the following areas: Cloud data warehouse or lakehouse migrations Enterprise BI modernization/self-service analytics GenAI and RAG implementations for enterprise knowledge management, intelligent document processing, or customer-facing AI applications Real-time or streaming analytics Advanced analytics / data science enablement Hands-on experience with at least one major public cloud (AWS, Azure, or GCP) and one or more leading data platforms (e.g., Snowflake, Databricks, Cloudera, BigQuery, Redshift, Synapse) Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285938
Feb 26, 2026
Full time
Senior Systems Engineer, Data Management, London Our field sales professionals rely on proactive technical support during the sales process - and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installation or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need. Join us to do the best work of your career and make a profound social impact as a Senior Systems Engineer on our Systems Engineering Team in the UK, based London What you'll achieve As a Senior Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services. You will: •Build and lead relationships for highly sophisticated customer accounts •Conduct customer needs analysis and anticipate requirements beyond existing solution's scope •Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities •Verify operability of sophisticated product and service configurations within the customer's environment • Perform advanced systems integration and provide technical expertise to design and implement the solution Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Technical Skills Hands-on experience with at least one major cloud data platform (e.g., Snowflake, Databricks, BigQuery, Redshift, Cloudera, Synapse, or similar). Strong understanding of data warehousing, data lakes/lakehouse, and ETL/ELT concepts (staging, modeling, performance tuning, cost/perf tradeoffs). Data engineering and integration including unstructured data processing (PDFs, logs, images, text) and transformation into structured/vectorized formats Strong SQL skills for analytical queries, performance tuning, and data modeling (star/snowflake schemas, dimensional modeling, partitioning, clustering). Unstructured data & AI/RAG: Understanding of vector databases (e.g., Elasticsearch, Milvus, pgvector), embedding models, and RAG architectures. Familiarity with document processing pipelines, chunking strategies, and semantic search patterns. Familiarity with data pipeline and orchestration tools (e.g., Airflow, dbt, Spark, Kafka, cloud-native ETL tools) and batch vs. streaming patterns. Understanding of data governance (catalog, lineage, security, RBAC, masking, compliance requirements like GDPR/CCPA). Analytics, BI, and data science Ability to design and explain analytics solutions end-to-end: from raw data to dashboards and predictive models. Working knowledge of BI tools (e.g., Tableau, Power BI, Looker, Qlik) and how to connect, model, and optimize for self-service analytics. Familiarity with data science and ML workflows (feature engineering, experimentation, model training/deployment, RAG pipeline development, prompt engineering) and tools/languages such as Python, Spark, notebooks, and ML frameworks (e.g., scikit-learn, MLflow, TensorFlow/PyTorch, LangChain, LlamaIndex at a conceptual level). Consulting Skills Skilled at asking the right questions to uncover technical requirements, constraints, and business drivers. Can translate ambiguous business problems into clear data and analytics use cases. Storytelling & communication Excellent at translating complex technical topics into clear, business-oriented narratives for both technical and non-technical audiences. Comfortable presenting to large groups and senior stakeholders (CIO/CDO, Heads of Data/Analytics). Demo & POC excellence Able to build and deliver compelling demonstrations that tell a story around customer data and use cases, not just features. Can structure and run POCs with clear success criteria, timelines, and executive readouts to accelerate technical win. Competitive positioning Understands the broader data & AI ecosystem and can articulate differentiation versus other data warehouses, data lake/lakehouse platforms, and analytics tools. 5+ years in a customer-facing technical role such as Sales Engineer, Solutions Architect, Data Engineer, Analytics Consultant, or Data Scientist with strong commercial exposure. Proven experience architecting and delivering data management, analytics, or data science solutions in one or more of the following areas: Cloud data warehouse or lakehouse migrations Enterprise BI modernization/self-service analytics GenAI and RAG implementations for enterprise knowledge management, intelligent document processing, or customer-facing AI applications Real-time or streaming analytics Advanced analytics / data science enablement Hands-on experience with at least one major public cloud (AWS, Azure, or GCP) and one or more leading data platforms (e.g., Snowflake, Databricks, Cloudera, BigQuery, Redshift, Synapse) Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285938
Senior Systems Engineer, Data Management, London Our field sales professionals rely on proactive technical support during the sales process - and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installation or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need. Join us to do the best work of your career and make a profound social impact as a Senior Systems Engineer on our Systems Engineering Team in the UK, based London What you'll achieve As a Senior Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services. You will: •Build and lead relationships for highly sophisticated customer accounts •Conduct customer needs analysis and anticipate requirements beyond existing solution's scope •Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities •Verify operability of sophisticated product and service configurations within the customer's environment • Perform advanced systems integration and provide technical expertise to design and implement the solution Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Technical Skills Hands-on experience with at least one major cloud data platform (e.g., Snowflake, Databricks, BigQuery, Redshift, Cloudera, Synapse, or similar). Strong understanding of data warehousing, data lakes/lakehouse, and ETL/ELT concepts (staging, modeling, performance tuning, cost/perf tradeoffs). Data engineering and integration including unstructured data processing (PDFs, logs, images, text) and transformation into structured/vectorized formats Strong SQL skills for analytical queries, performance tuning, and data modeling (star/snowflake schemas, dimensional modeling, partitioning, clustering). Unstructured data & AI/RAG: Understanding of vector databases (e.g., Elasticsearch, Milvus, pgvector), embedding models, and RAG architectures. Familiarity with document processing pipelines, chunking strategies, and semantic search patterns. Familiarity with data pipeline and orchestration tools (e.g., Airflow, dbt, Spark, Kafka, cloud-native ETL tools) and batch vs. streaming patterns. Understanding of data governance (catalog, lineage, security, RBAC, masking, compliance requirements like GDPR/CCPA). Analytics, BI, and data science Ability to design and explain analytics solutions end-to-end: from raw data to dashboards and predictive models. Working knowledge of BI tools (e.g., Tableau, Power BI, Looker, Qlik) and how to connect, model, and optimize for self-service analytics. Familiarity with data science and ML workflows (feature engineering, experimentation, model training/deployment, RAG pipeline development, prompt engineering) and tools/languages such as Python, Spark, notebooks, and ML frameworks (e.g., scikit-learn, MLflow, TensorFlow/PyTorch, LangChain, LlamaIndex at a conceptual level). Consulting Skills Skilled at asking the right questions to uncover technical requirements, constraints, and business drivers. Can translate ambiguous business problems into clear data and analytics use cases. Storytelling & communication Excellent at translating complex technical topics into clear, business-oriented narratives for both technical and non-technical audiences. Comfortable presenting to large groups and senior stakeholders (CIO/CDO, Heads of Data/Analytics). Demo & POC excellence Able to build and deliver compelling demonstrations that tell a story around customer data and use cases, not just features. Can structure and run POCs with clear success criteria, timelines, and executive readouts to accelerate technical win. Competitive positioning Understands the broader data & AI ecosystem and can articulate differentiation versus other data warehouses, data lake/lakehouse platforms, and analytics tools. 5+ years in a customer-facing technical role such as Sales Engineer, Solutions Architect, Data Engineer, Analytics Consultant, or Data Scientist with strong commercial exposure. Proven experience architecting and delivering data management, analytics, or data science solutions in one or more of the following areas: Cloud data warehouse or lakehouse migrations Enterprise BI modernization/self-service analytics GenAI and RAG implementations for enterprise knowledge management, intelligent document processing, or customer-facing AI applications Real-time or streaming analytics Advanced analytics / data science enablement Hands-on experience with at least one major public cloud (AWS, Azure, or GCP) and one or more leading data platforms (e.g., Snowflake, Databricks, Cloudera, BigQuery, Redshift, Synapse) Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285938
Feb 26, 2026
Full time
Senior Systems Engineer, Data Management, London Our field sales professionals rely on proactive technical support during the sales process - and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installation or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need. Join us to do the best work of your career and make a profound social impact as a Senior Systems Engineer on our Systems Engineering Team in the UK, based London What you'll achieve As a Senior Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services. You will: •Build and lead relationships for highly sophisticated customer accounts •Conduct customer needs analysis and anticipate requirements beyond existing solution's scope •Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities •Verify operability of sophisticated product and service configurations within the customer's environment • Perform advanced systems integration and provide technical expertise to design and implement the solution Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Technical Skills Hands-on experience with at least one major cloud data platform (e.g., Snowflake, Databricks, BigQuery, Redshift, Cloudera, Synapse, or similar). Strong understanding of data warehousing, data lakes/lakehouse, and ETL/ELT concepts (staging, modeling, performance tuning, cost/perf tradeoffs). Data engineering and integration including unstructured data processing (PDFs, logs, images, text) and transformation into structured/vectorized formats Strong SQL skills for analytical queries, performance tuning, and data modeling (star/snowflake schemas, dimensional modeling, partitioning, clustering). Unstructured data & AI/RAG: Understanding of vector databases (e.g., Elasticsearch, Milvus, pgvector), embedding models, and RAG architectures. Familiarity with document processing pipelines, chunking strategies, and semantic search patterns. Familiarity with data pipeline and orchestration tools (e.g., Airflow, dbt, Spark, Kafka, cloud-native ETL tools) and batch vs. streaming patterns. Understanding of data governance (catalog, lineage, security, RBAC, masking, compliance requirements like GDPR/CCPA). Analytics, BI, and data science Ability to design and explain analytics solutions end-to-end: from raw data to dashboards and predictive models. Working knowledge of BI tools (e.g., Tableau, Power BI, Looker, Qlik) and how to connect, model, and optimize for self-service analytics. Familiarity with data science and ML workflows (feature engineering, experimentation, model training/deployment, RAG pipeline development, prompt engineering) and tools/languages such as Python, Spark, notebooks, and ML frameworks (e.g., scikit-learn, MLflow, TensorFlow/PyTorch, LangChain, LlamaIndex at a conceptual level). Consulting Skills Skilled at asking the right questions to uncover technical requirements, constraints, and business drivers. Can translate ambiguous business problems into clear data and analytics use cases. Storytelling & communication Excellent at translating complex technical topics into clear, business-oriented narratives for both technical and non-technical audiences. Comfortable presenting to large groups and senior stakeholders (CIO/CDO, Heads of Data/Analytics). Demo & POC excellence Able to build and deliver compelling demonstrations that tell a story around customer data and use cases, not just features. Can structure and run POCs with clear success criteria, timelines, and executive readouts to accelerate technical win. Competitive positioning Understands the broader data & AI ecosystem and can articulate differentiation versus other data warehouses, data lake/lakehouse platforms, and analytics tools. 5+ years in a customer-facing technical role such as Sales Engineer, Solutions Architect, Data Engineer, Analytics Consultant, or Data Scientist with strong commercial exposure. Proven experience architecting and delivering data management, analytics, or data science solutions in one or more of the following areas: Cloud data warehouse or lakehouse migrations Enterprise BI modernization/self-service analytics GenAI and RAG implementations for enterprise knowledge management, intelligent document processing, or customer-facing AI applications Real-time or streaming analytics Advanced analytics / data science enablement Hands-on experience with at least one major public cloud (AWS, Azure, or GCP) and one or more leading data platforms (e.g., Snowflake, Databricks, Cloudera, BigQuery, Redshift, Synapse) Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285938
Senior Systems Engineer, Data Management, London Our field sales professionals rely on proactive technical support during the sales process - and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installation or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need. Join us to do the best work of your career and make a profound social impact as a Senior Systems Engineer on our Systems Engineering Team in the UK, based London What you'll achieve As a Senior Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services. You will: •Build and lead relationships for highly sophisticated customer accounts •Conduct customer needs analysis and anticipate requirements beyond existing solution's scope •Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities •Verify operability of sophisticated product and service configurations within the customer's environment • Perform advanced systems integration and provide technical expertise to design and implement the solution Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Technical Skills Hands-on experience with at least one major cloud data platform (e.g., Snowflake, Databricks, BigQuery, Redshift, Cloudera, Synapse, or similar). Strong understanding of data warehousing, data lakes/lakehouse, and ETL/ELT concepts (staging, modeling, performance tuning, cost/perf tradeoffs). Data engineering and integration including unstructured data processing (PDFs, logs, images, text) and transformation into structured/vectorized formats Strong SQL skills for analytical queries, performance tuning, and data modeling (star/snowflake schemas, dimensional modeling, partitioning, clustering). Unstructured data & AI/RAG: Understanding of vector databases (e.g., Elasticsearch, Milvus, pgvector), embedding models, and RAG architectures. Familiarity with document processing pipelines, chunking strategies, and semantic search patterns. Familiarity with data pipeline and orchestration tools (e.g., Airflow, dbt, Spark, Kafka, cloud-native ETL tools) and batch vs. streaming patterns. Understanding of data governance (catalog, lineage, security, RBAC, masking, compliance requirements like GDPR/CCPA). Analytics, BI, and data science Ability to design and explain analytics solutions end-to-end: from raw data to dashboards and predictive models. Working knowledge of BI tools (e.g., Tableau, Power BI, Looker, Qlik) and how to connect, model, and optimize for self-service analytics. Familiarity with data science and ML workflows (feature engineering, experimentation, model training/deployment, RAG pipeline development, prompt engineering) and tools/languages such as Python, Spark, notebooks, and ML frameworks (e.g., scikit-learn, MLflow, TensorFlow/PyTorch, LangChain, LlamaIndex at a conceptual level). Consulting Skills Skilled at asking the right questions to uncover technical requirements, constraints, and business drivers. Can translate ambiguous business problems into clear data and analytics use cases. Storytelling & communication Excellent at translating complex technical topics into clear, business-oriented narratives for both technical and non-technical audiences. Comfortable presenting to large groups and senior stakeholders (CIO/CDO, Heads of Data/Analytics). Demo & POC excellence Able to build and deliver compelling demonstrations that tell a story around customer data and use cases, not just features. Can structure and run POCs with clear success criteria, timelines, and executive readouts to accelerate technical win. Competitive positioning Understands the broader data & AI ecosystem and can articulate differentiation versus other data warehouses, data lake/lakehouse platforms, and analytics tools. 5+ years in a customer-facing technical role such as Sales Engineer, Solutions Architect, Data Engineer, Analytics Consultant, or Data Scientist with strong commercial exposure. Proven experience architecting and delivering data management, analytics, or data science solutions in one or more of the following areas: Cloud data warehouse or lakehouse migrations Enterprise BI modernization/self-service analytics GenAI and RAG implementations for enterprise knowledge management, intelligent document processing, or customer-facing AI applications Real-time or streaming analytics Advanced analytics / data science enablement Hands-on experience with at least one major public cloud (AWS, Azure, or GCP) and one or more leading data platforms (e.g., Snowflake, Databricks, Cloudera, BigQuery, Redshift, Synapse) Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285938
Feb 26, 2026
Full time
Senior Systems Engineer, Data Management, London Our field sales professionals rely on proactive technical support during the sales process - and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installation or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need. Join us to do the best work of your career and make a profound social impact as a Senior Systems Engineer on our Systems Engineering Team in the UK, based London What you'll achieve As a Senior Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services. You will: •Build and lead relationships for highly sophisticated customer accounts •Conduct customer needs analysis and anticipate requirements beyond existing solution's scope •Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities •Verify operability of sophisticated product and service configurations within the customer's environment • Perform advanced systems integration and provide technical expertise to design and implement the solution Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Technical Skills Hands-on experience with at least one major cloud data platform (e.g., Snowflake, Databricks, BigQuery, Redshift, Cloudera, Synapse, or similar). Strong understanding of data warehousing, data lakes/lakehouse, and ETL/ELT concepts (staging, modeling, performance tuning, cost/perf tradeoffs). Data engineering and integration including unstructured data processing (PDFs, logs, images, text) and transformation into structured/vectorized formats Strong SQL skills for analytical queries, performance tuning, and data modeling (star/snowflake schemas, dimensional modeling, partitioning, clustering). Unstructured data & AI/RAG: Understanding of vector databases (e.g., Elasticsearch, Milvus, pgvector), embedding models, and RAG architectures. Familiarity with document processing pipelines, chunking strategies, and semantic search patterns. Familiarity with data pipeline and orchestration tools (e.g., Airflow, dbt, Spark, Kafka, cloud-native ETL tools) and batch vs. streaming patterns. Understanding of data governance (catalog, lineage, security, RBAC, masking, compliance requirements like GDPR/CCPA). Analytics, BI, and data science Ability to design and explain analytics solutions end-to-end: from raw data to dashboards and predictive models. Working knowledge of BI tools (e.g., Tableau, Power BI, Looker, Qlik) and how to connect, model, and optimize for self-service analytics. Familiarity with data science and ML workflows (feature engineering, experimentation, model training/deployment, RAG pipeline development, prompt engineering) and tools/languages such as Python, Spark, notebooks, and ML frameworks (e.g., scikit-learn, MLflow, TensorFlow/PyTorch, LangChain, LlamaIndex at a conceptual level). Consulting Skills Skilled at asking the right questions to uncover technical requirements, constraints, and business drivers. Can translate ambiguous business problems into clear data and analytics use cases. Storytelling & communication Excellent at translating complex technical topics into clear, business-oriented narratives for both technical and non-technical audiences. Comfortable presenting to large groups and senior stakeholders (CIO/CDO, Heads of Data/Analytics). Demo & POC excellence Able to build and deliver compelling demonstrations that tell a story around customer data and use cases, not just features. Can structure and run POCs with clear success criteria, timelines, and executive readouts to accelerate technical win. Competitive positioning Understands the broader data & AI ecosystem and can articulate differentiation versus other data warehouses, data lake/lakehouse platforms, and analytics tools. 5+ years in a customer-facing technical role such as Sales Engineer, Solutions Architect, Data Engineer, Analytics Consultant, or Data Scientist with strong commercial exposure. Proven experience architecting and delivering data management, analytics, or data science solutions in one or more of the following areas: Cloud data warehouse or lakehouse migrations Enterprise BI modernization/self-service analytics GenAI and RAG implementations for enterprise knowledge management, intelligent document processing, or customer-facing AI applications Real-time or streaming analytics Advanced analytics / data science enablement Hands-on experience with at least one major public cloud (AWS, Azure, or GCP) and one or more leading data platforms (e.g., Snowflake, Databricks, Cloudera, BigQuery, Redshift, Synapse) Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285938
Senior Systems Engineer, Data Management, London Our field sales professionals rely on proactive technical support during the sales process - and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installation or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need. Join us to do the best work of your career and make a profound social impact as a Senior Systems Engineer on our Systems Engineering Team in the UK, based London What you'll achieve As a Senior Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services. You will: •Build and lead relationships for highly sophisticated customer accounts •Conduct customer needs analysis and anticipate requirements beyond existing solution's scope •Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities •Verify operability of sophisticated product and service configurations within the customer's environment • Perform advanced systems integration and provide technical expertise to design and implement the solution Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Technical Skills Hands-on experience with at least one major cloud data platform (e.g., Snowflake, Databricks, BigQuery, Redshift, Cloudera, Synapse, or similar). Strong understanding of data warehousing, data lakes/lakehouse, and ETL/ELT concepts (staging, modeling, performance tuning, cost/perf tradeoffs). Data engineering and integration including unstructured data processing (PDFs, logs, images, text) and transformation into structured/vectorized formats Strong SQL skills for analytical queries, performance tuning, and data modeling (star/snowflake schemas, dimensional modeling, partitioning, clustering). Unstructured data & AI/RAG: Understanding of vector databases (e.g., Elasticsearch, Milvus, pgvector), embedding models, and RAG architectures. Familiarity with document processing pipelines, chunking strategies, and semantic search patterns. Familiarity with data pipeline and orchestration tools (e.g., Airflow, dbt, Spark, Kafka, cloud-native ETL tools) and batch vs. streaming patterns. Understanding of data governance (catalog, lineage, security, RBAC, masking, compliance requirements like GDPR/CCPA). Analytics, BI, and data science Ability to design and explain analytics solutions end-to-end: from raw data to dashboards and predictive models. Working knowledge of BI tools (e.g., Tableau, Power BI, Looker, Qlik) and how to connect, model, and optimize for self-service analytics. Familiarity with data science and ML workflows (feature engineering, experimentation, model training/deployment, RAG pipeline development, prompt engineering) and tools/languages such as Python, Spark, notebooks, and ML frameworks (e.g., scikit-learn, MLflow, TensorFlow/PyTorch, LangChain, LlamaIndex at a conceptual level). Consulting Skills Skilled at asking the right questions to uncover technical requirements, constraints, and business drivers. Can translate ambiguous business problems into clear data and analytics use cases. Storytelling & communication Excellent at translating complex technical topics into clear, business-oriented narratives for both technical and non-technical audiences. Comfortable presenting to large groups and senior stakeholders (CIO/CDO, Heads of Data/Analytics). Demo & POC excellence Able to build and deliver compelling demonstrations that tell a story around customer data and use cases, not just features. Can structure and run POCs with clear success criteria, timelines, and executive readouts to accelerate technical win. Competitive positioning Understands the broader data & AI ecosystem and can articulate differentiation versus other data warehouses, data lake/lakehouse platforms, and analytics tools. 5+ years in a customer-facing technical role such as Sales Engineer, Solutions Architect, Data Engineer, Analytics Consultant, or Data Scientist with strong commercial exposure. Proven experience architecting and delivering data management, analytics, or data science solutions in one or more of the following areas: Cloud data warehouse or lakehouse migrations Enterprise BI modernization/self-service analytics GenAI and RAG implementations for enterprise knowledge management, intelligent document processing, or customer-facing AI applications Real-time or streaming analytics Advanced analytics / data science enablement Hands-on experience with at least one major public cloud (AWS, Azure, or GCP) and one or more leading data platforms (e.g., Snowflake, Databricks, Cloudera, BigQuery, Redshift, Synapse) Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285938
Feb 26, 2026
Full time
Senior Systems Engineer, Data Management, London Our field sales professionals rely on proactive technical support during the sales process - and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installation or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need. Join us to do the best work of your career and make a profound social impact as a Senior Systems Engineer on our Systems Engineering Team in the UK, based London What you'll achieve As a Senior Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services. You will: •Build and lead relationships for highly sophisticated customer accounts •Conduct customer needs analysis and anticipate requirements beyond existing solution's scope •Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities •Verify operability of sophisticated product and service configurations within the customer's environment • Perform advanced systems integration and provide technical expertise to design and implement the solution Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Technical Skills Hands-on experience with at least one major cloud data platform (e.g., Snowflake, Databricks, BigQuery, Redshift, Cloudera, Synapse, or similar). Strong understanding of data warehousing, data lakes/lakehouse, and ETL/ELT concepts (staging, modeling, performance tuning, cost/perf tradeoffs). Data engineering and integration including unstructured data processing (PDFs, logs, images, text) and transformation into structured/vectorized formats Strong SQL skills for analytical queries, performance tuning, and data modeling (star/snowflake schemas, dimensional modeling, partitioning, clustering). Unstructured data & AI/RAG: Understanding of vector databases (e.g., Elasticsearch, Milvus, pgvector), embedding models, and RAG architectures. Familiarity with document processing pipelines, chunking strategies, and semantic search patterns. Familiarity with data pipeline and orchestration tools (e.g., Airflow, dbt, Spark, Kafka, cloud-native ETL tools) and batch vs. streaming patterns. Understanding of data governance (catalog, lineage, security, RBAC, masking, compliance requirements like GDPR/CCPA). Analytics, BI, and data science Ability to design and explain analytics solutions end-to-end: from raw data to dashboards and predictive models. Working knowledge of BI tools (e.g., Tableau, Power BI, Looker, Qlik) and how to connect, model, and optimize for self-service analytics. Familiarity with data science and ML workflows (feature engineering, experimentation, model training/deployment, RAG pipeline development, prompt engineering) and tools/languages such as Python, Spark, notebooks, and ML frameworks (e.g., scikit-learn, MLflow, TensorFlow/PyTorch, LangChain, LlamaIndex at a conceptual level). Consulting Skills Skilled at asking the right questions to uncover technical requirements, constraints, and business drivers. Can translate ambiguous business problems into clear data and analytics use cases. Storytelling & communication Excellent at translating complex technical topics into clear, business-oriented narratives for both technical and non-technical audiences. Comfortable presenting to large groups and senior stakeholders (CIO/CDO, Heads of Data/Analytics). Demo & POC excellence Able to build and deliver compelling demonstrations that tell a story around customer data and use cases, not just features. Can structure and run POCs with clear success criteria, timelines, and executive readouts to accelerate technical win. Competitive positioning Understands the broader data & AI ecosystem and can articulate differentiation versus other data warehouses, data lake/lakehouse platforms, and analytics tools. 5+ years in a customer-facing technical role such as Sales Engineer, Solutions Architect, Data Engineer, Analytics Consultant, or Data Scientist with strong commercial exposure. Proven experience architecting and delivering data management, analytics, or data science solutions in one or more of the following areas: Cloud data warehouse or lakehouse migrations Enterprise BI modernization/self-service analytics GenAI and RAG implementations for enterprise knowledge management, intelligent document processing, or customer-facing AI applications Real-time or streaming analytics Advanced analytics / data science enablement Hands-on experience with at least one major public cloud (AWS, Azure, or GCP) and one or more leading data platforms (e.g., Snowflake, Databricks, Cloudera, BigQuery, Redshift, Synapse) Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R285938
