At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5+ years of experience working in banking or financial services industries Prior experience in client-facing role required, including Customer Success Manager, Consultant, Banking Relationship Manager, Bank Lender or Sales Specialist position Understanding of Banking industry e.g. regulation, origination and risk practices (Credit Modelling & Assessment, Credit Portfolio Management (Risk and CPM), Stress Testing and Impairments Modelling and Governance, Regulatory requirements (Basel CRD IV/V, Solvency 2, IFRS 9, ECB and EBA guidelines) highly desirable Ability to build relationships at all levels with clients/prospects and the internal organisation Demonstrate ability to work in a collaborative team environment and work independently when needed Have a good understanding of product-related requirements, analysis, methodologies and software industry Excellent written & verbal communication skills and presentation skills Self-starter willing to roll up sleeves to create required content or make necessary viable customised offerings for customers Position normally requires approximately 20% travel in Europe and Africa for client meetings Additional language skills desirable (French) Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Undergraduate (e.g., Bachelor's degree) required, Graduate/second-level degree preferred Responsibilities This role requires a strong understanding of bank workflows and use cases including lending, regulatory and/or risk practices, as well as compliance and data insights. It is expected that this person will have the ability to establish a customer journey roadmap that clearly articulates near-term and long-term customer needs from the customer's perspective, including clear ROI benefits. A successful candidate will define customer engagement strategies by relating their industry and product knowledge to the customers' critical priorities, and be able to communicate the value of our offering through demos and solution discussions. Customer Knowledge Gather information on customer use of Moody's solutions including Risk & Finance, Lending and Regulatory solutions as well as KYC and Data solutions and communicate to internal partners (product, research, sales, advisory services and client support) to build engagement strategy Proactively and effectively conduct discovery and understand the client's objectives and priorities Anticipate customer needs by offering new insights and ongoing engagement with direction Identify best practices around solution application to solve customer problems based on jobs to be done (different user needs) Develop and manage engagement plan to deepen interactions with each customer, resulting in stronger use of our products Partner with Sales to proactively manage client engagement to drive account loyalty including, maintaining health scores to reflect risk assessments and forecast full year churn rates Learn and share industry best practices with stakeholder groups Solution Communication, Feedback & Relationship Management Partner closely with an internal stakeholder team across Sales and the business domain to support the customer journey across user adoption and executive engagement Strong communicator who can translate business needs and demonstrate solution value Channel customer feedback to Moody's development teams Partner with Product and Research to communicate new product developments to customers Marketing Collateral and Events Coordinate development of case studies, success stories and other collateral to highlight the benefits of our solutions externally and internally Lead preparation and delivery of summits, user groups and webinars Advocate for customer community-building events About the team Customer Success Management is critical to our short-term and long-term profitability as an organisation. We are successful when our clients realise continued value from our solutions and services. Customer Success Managers will measure achievement by increased customer adoption, reduced client turnover and meaningful customer engagement, including expanded organisational relationships. The candidate will be able to understand the customer needs and relate them to our capabilities, identify new use cases and ensure clients obtain maximum value from our solutions. They should also be able to navigate customer organisational challenges to build support as well as to mobilise Moody's resources to address client needs in a coordinated way, as required. Through customer partnerships the Customer Success Manager will develop client references and source marketing content, organise client events and lead other community-building (customer) events. They will serve as the voice of the customer in development roadmap discussions and as a channel to the customer base for product communications. In the Banking group, we help financial institutions make important decisions about their business, particularly when they are providing loans, managing risk, or conducting financial planning for the future of their institution. We do this with our innovative software and reliable analytics, helping them understand how to do their job better through training, learning solutions and advisory services. We are a dedicated team of experts in technology and financial analytics who understand what our clients need. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Jan 16, 2026
Full time
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5+ years of experience working in banking or financial services industries Prior experience in client-facing role required, including Customer Success Manager, Consultant, Banking Relationship Manager, Bank Lender or Sales Specialist position Understanding of Banking industry e.g. regulation, origination and risk practices (Credit Modelling & Assessment, Credit Portfolio Management (Risk and CPM), Stress Testing and Impairments Modelling and Governance, Regulatory requirements (Basel CRD IV/V, Solvency 2, IFRS 9, ECB and EBA guidelines) highly desirable Ability to build relationships at all levels with clients/prospects and the internal organisation Demonstrate ability to work in a collaborative team environment and work independently when needed Have a good understanding of product-related requirements, analysis, methodologies and software industry Excellent written & verbal communication skills and presentation skills Self-starter willing to roll up sleeves to create required content or make necessary viable customised offerings for customers Position normally requires approximately 20% travel in Europe and Africa for client meetings Additional language skills desirable (French) Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Undergraduate (e.g., Bachelor's degree) required, Graduate/second-level degree preferred Responsibilities This role requires a strong understanding of bank workflows and use cases including lending, regulatory and/or risk practices, as well as compliance and data insights. It is expected that this person will have the ability to establish a customer journey roadmap that clearly articulates near-term and long-term customer needs from the customer's perspective, including clear ROI benefits. A successful candidate will define customer engagement strategies by relating their industry and product knowledge to the customers' critical priorities, and be able to communicate the value of our offering through demos and solution discussions. Customer Knowledge Gather information on customer use of Moody's solutions including Risk & Finance, Lending and Regulatory solutions as well as KYC and Data solutions and communicate to internal partners (product, research, sales, advisory services and client support) to build engagement strategy Proactively and effectively conduct discovery and understand the client's objectives and priorities Anticipate customer needs by offering new insights and ongoing engagement with direction Identify best practices around solution application to solve customer problems based on jobs to be done (different user needs) Develop and manage engagement plan to deepen interactions with each customer, resulting in stronger use of our products Partner with Sales to proactively manage client engagement to drive account loyalty including, maintaining health scores to reflect risk assessments and forecast full year churn rates Learn and share industry best practices with stakeholder groups Solution Communication, Feedback & Relationship Management Partner closely with an internal stakeholder team across Sales and the business domain to support the customer journey across user adoption and executive engagement Strong communicator who can translate business needs and demonstrate solution value Channel customer feedback to Moody's development teams Partner with Product and Research to communicate new product developments to customers Marketing Collateral and Events Coordinate development of case studies, success stories and other collateral to highlight the benefits of our solutions externally and internally Lead preparation and delivery of summits, user groups and webinars Advocate for customer community-building events About the team Customer Success Management is critical to our short-term and long-term profitability as an organisation. We are successful when our clients realise continued value from our solutions and services. Customer Success Managers will measure achievement by increased customer adoption, reduced client turnover and meaningful customer engagement, including expanded organisational relationships. The candidate will be able to understand the customer needs and relate them to our capabilities, identify new use cases and ensure clients obtain maximum value from our solutions. They should also be able to navigate customer organisational challenges to build support as well as to mobilise Moody's resources to address client needs in a coordinated way, as required. Through customer partnerships the Customer Success Manager will develop client references and source marketing content, organise client events and lead other community-building (customer) events. They will serve as the voice of the customer in development roadmap discussions and as a channel to the customer base for product communications. In the Banking group, we help financial institutions make important decisions about their business, particularly when they are providing loans, managing risk, or conducting financial planning for the future of their institution. We do this with our innovative software and reliable analytics, helping them understand how to do their job better through training, learning solutions and advisory services. We are a dedicated team of experts in technology and financial analytics who understand what our clients need. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Technical Customer Support Engineer - EMEA ClickHouse Remote (UK) Overview ClickHouse, recognized on the 2025 Forbes Cloud 100 list, is one of the fastest-growing private cloud companies, leading the market in real-time analytics, data warehousing, observability, and AI workloads. With over 2,000 customers and rapid ARR growth, ClickHouse is expanding its global support team. The Technical Customer Support Engineer role is customer-facing, supporting users across EMEA and globally. This position involves triaging support tickets, assisting with pre- and post-sales activities, engaging with the user community, and collaborating with engineering and product teams to improve functionality and support processes. Key Details Job Title: Technical Customer Support Engineer - EMEA Employer: ClickHouse Location: Remote (United Kingdom) Salary: Competitive (dependent on experience, qualifications, and location) Hours: Full-Time (24x7 global support coverage required) Contract Type: Permanent Role Overview The Support Engineer will provide first-line technical support, guiding customers via tickets, chat, Slack, email, and video calls. The role requires technical expertise in databases, cloud-native SaaS, and distributed systems, along with strong communication skills and a customer-first mindset. Key Responsibilities Support ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings Develop solutions based on ClickHouse Cloud and open-source, shared via documentation, blogs, webinars, and training Collaborate with Support Services, Engineering, Go-to-Market, and Product Management teams to define user-required functionality Mentor and train colleagues, users, and customers Deliver professional responses within SLAs across multiple support channels Build trusted relationships with colleagues, customers, and partners Required Skills and Experience Technical expertise in ClickHouse open-source/Cloud or related domains (SQL databases, OLAP, SaaS, distributed systems) Previous technical experience in roles such as Support Engineer, Consultant, DBA, SRE, Solutions Engineer, or Systems Engineer Strong written and verbal English communication skills Ability to work fully remote with reliable connectivity Team-oriented mindset with empathy and problem-solving skills Self-driven, curious, and eager to learn continuously Bonus Points Experience with ClickHouse OSS/open-source technologies (user, contributor, or community member) Cloud experience (Azure, GCP, AWS) Data pipeline experience (Kafka, Kinesis, Spark, RabbitMQ, etc.) Compensation Salary ranges vary by location and experience Equity in the company (stock options for all new hires) Employer contributions towards healthcare Flexible time off (generous entitlement outside the US) $500 home office setup allowance for remote employees Perks Flexible, remote-friendly work environment (operating in 20 countries) Global gatherings and company-wide offsites Opportunity to shape company culture as part of the first 500 employees Equal Opportunities ClickHouse is an equal opportunity employer, committed to diversity, inclusion, and accessibility. Applications are welcomed from candidates of all backgrounds. How to Apply Click here to Submit yourapplication. For compensation-related queries, contact: .
Jan 16, 2026
Full time
Technical Customer Support Engineer - EMEA ClickHouse Remote (UK) Overview ClickHouse, recognized on the 2025 Forbes Cloud 100 list, is one of the fastest-growing private cloud companies, leading the market in real-time analytics, data warehousing, observability, and AI workloads. With over 2,000 customers and rapid ARR growth, ClickHouse is expanding its global support team. The Technical Customer Support Engineer role is customer-facing, supporting users across EMEA and globally. This position involves triaging support tickets, assisting with pre- and post-sales activities, engaging with the user community, and collaborating with engineering and product teams to improve functionality and support processes. Key Details Job Title: Technical Customer Support Engineer - EMEA Employer: ClickHouse Location: Remote (United Kingdom) Salary: Competitive (dependent on experience, qualifications, and location) Hours: Full-Time (24x7 global support coverage required) Contract Type: Permanent Role Overview The Support Engineer will provide first-line technical support, guiding customers via tickets, chat, Slack, email, and video calls. The role requires technical expertise in databases, cloud-native SaaS, and distributed systems, along with strong communication skills and a customer-first mindset. Key Responsibilities Support ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings Develop solutions based on ClickHouse Cloud and open-source, shared via documentation, blogs, webinars, and training Collaborate with Support Services, Engineering, Go-to-Market, and Product Management teams to define user-required functionality Mentor and train colleagues, users, and customers Deliver professional responses within SLAs across multiple support channels Build trusted relationships with colleagues, customers, and partners Required Skills and Experience Technical expertise in ClickHouse open-source/Cloud or related domains (SQL databases, OLAP, SaaS, distributed systems) Previous technical experience in roles such as Support Engineer, Consultant, DBA, SRE, Solutions Engineer, or Systems Engineer Strong written and verbal English communication skills Ability to work fully remote with reliable connectivity Team-oriented mindset with empathy and problem-solving skills Self-driven, curious, and eager to learn continuously Bonus Points Experience with ClickHouse OSS/open-source technologies (user, contributor, or community member) Cloud experience (Azure, GCP, AWS) Data pipeline experience (Kafka, Kinesis, Spark, RabbitMQ, etc.) Compensation Salary ranges vary by location and experience Equity in the company (stock options for all new hires) Employer contributions towards healthcare Flexible time off (generous entitlement outside the US) $500 home office setup allowance for remote employees Perks Flexible, remote-friendly work environment (operating in 20 countries) Global gatherings and company-wide offsites Opportunity to shape company culture as part of the first 500 employees Equal Opportunities ClickHouse is an equal opportunity employer, committed to diversity, inclusion, and accessibility. Applications are welcomed from candidates of all backgrounds. How to Apply Click here to Submit yourapplication. For compensation-related queries, contact: .
Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. Principal Healthcare Data Consultant Role Overview As a Principal Data Consultant for Pre-Sales, you will play a critical role in shaping and delivering data and AI opportunities across Kainos' Healthcare business. You will work closely with our Healthcare Chief Technology Officer, account leads and delivery leaders to understand client needs, shape new opportunities, and design impactful Data and AI solutions that improve outcomes across the UK healthcare system. You will lead client-facing engagements to define requirements, run exploratory workshops, and shape proposals that draw on your expertise in healthcare data and AI. This includes developing compelling bid responses, creating reusable accelerators and offerings, and providing subject matter assurance for delivery teams. In addition to your pre-sales responsibilities, you will operate as a Lead Data Architect in delivery programmes. You will shape data strategy, design and deliver fit-for-purpose data architectures, and provide assurance across all stages of delivery. As a subject matter expert, you will bring deep expertise in core data architecture disciplines including data modelling, data flows, metadata management, data transformation, and governance. You will be expected to engage and build relationships with senior stakeholders in client account across national arms-length bodies (e.g. NHS England, UKHSA, NHSBSA), devolved administrations, regional health and care organisations, and clinical research bodies. This is a high-impact, hybrid role that combines hands-on technical leadership with strategic consulting and business development, ideally suited to someone with a strong foundation in data architecture, consulting and a passion for advancing healthcare outcomes through data and AI. You will be responsible for: Client Engagement and Pre-Sales Leading the shaping of early-stage client opportunities, including discovery sessions and exploratory workshops with senior stakeholders. Helping qualify opportunities and develop early-stage proposals and positioning materials. Working with account teams to develop compelling, solution-driven bid responses and presentations. Creating reusable Healthcare accelerators and offerings that leverage Data & AI Acting as a trusted advisor to clients across national, regional and research-based healthcare organisations. Data Architecture and Delivery Assurance Leading or assuring the design of complex data and AI solutions that span data integration, analytics, AI/ML and interoperability. Acting as a Lead Data Architect within delivery programmes, responsible for the technical design, data model development, metadata and governance practices. Providing technical leadership and assurance for delivery teams, ensuring alignment with Data and AI best practices and client goals. Advising clients on product and technology selection, and defining information handling models across data platforms. Supporting delivery teams by providing subject matter expertise, delivery assurance and hands-on delivery where appropriate. Offerings and Thought Leadership Creating reusable healthcare data and AI offerings and accelerators that support repeatable pre-sales and delivery activities. Helping define new go-to-market propositions, working with marketing, sales and delivery leads. Developing sales collateral that clearly articulates our value proposition in the healthcare space. Representing Kainos at industry events, panels and briefings to build credibility and network. Innovation Staying informed on emerging trends in Healthcare Data and AI to identify opportunities for applying cutting-edge technologies in client engagements. Driving innovation by applying market-leading tools and techniques that improve the quality and impact of our Data and AI proposals and delivered solutions. Promoting a culture of experimentation and improvement within the team. People management Leading, motivating and empowering individuals within the Data and AI practice, creating a positive, high-performing culture where people can grow. Mandatory requirements: Experience working as a Data or AI consultant in a client-facing role, including shaping new opportunities and leading pre-sales activities. Strong technical design expertise in core data architecture disciplines including data modelling, data analysis, metadata management, data transformation, data migration and governance. Proven experience delivering or assuring large-scale Data or AI programmes within the public sector or healthcare domain. Proven ability to act as a technical leader across complex data delivery programmes, including mentoring, standards development, and architecture assurance. Excellent communication and influencing skills, with the ability to operate confidently with C-level and Director-level stakeholders. Broad technology understanding, including modern data platforms, data integration, analytics, AI/ML, data governance and cloud technologies. Highly proficient in at least three mainstream data technologies and aware of wider data technology trends. Experience working across the full sales lifecycle, from early shaping through to pitch and close. Desirable requirements: Experience working with UK healthcare bodies such as DHSC, NHS England, UKHSA, NHSBSA, devolved nations, ICSs and clinical research bodies. Deep understanding of healthcare data, interoperability (e.g. FHIR, HL7, SNOMED), and the use of data and AI to improve public health and clinical outcomes. Experience in designing or delivering secure data environments (SDEs) or similar research-oriented data platforms. Understanding of the practical application of GenAI and large language models in Healthcare. Experience with public sector procurement processes. Enterprise data architecture experience. Experience developing go-to-market offerings, accelerators or reusable assets. Involvement in industry forums, advisory groups or standards bodies relevant to healthcare data. About Kainos Healthcare Kainos is a digital technology company that has been delivering impactful transformation across healthcare, public sector and commercial clients for over 30 years. Our Healthcare business is a trusted partner to organisations including NHS England, UKHSA, DHSC, and regional care systems. We specialise in designing and delivering national-scale services that improve patient care, modernise clinical and operational systems, and enable better use of data for decision-making and research. Our work includes Secure Data Environments (SDEs), data platforms, digital front doors, and health protection systems that support the UK's response to infectious disease threats. This role sits within our Data and AI Practice and will help shape the next generation of data-driven services in UK healthcare. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Jan 16, 2026
Full time
Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. Principal Healthcare Data Consultant Role Overview As a Principal Data Consultant for Pre-Sales, you will play a critical role in shaping and delivering data and AI opportunities across Kainos' Healthcare business. You will work closely with our Healthcare Chief Technology Officer, account leads and delivery leaders to understand client needs, shape new opportunities, and design impactful Data and AI solutions that improve outcomes across the UK healthcare system. You will lead client-facing engagements to define requirements, run exploratory workshops, and shape proposals that draw on your expertise in healthcare data and AI. This includes developing compelling bid responses, creating reusable accelerators and offerings, and providing subject matter assurance for delivery teams. In addition to your pre-sales responsibilities, you will operate as a Lead Data Architect in delivery programmes. You will shape data strategy, design and deliver fit-for-purpose data architectures, and provide assurance across all stages of delivery. As a subject matter expert, you will bring deep expertise in core data architecture disciplines including data modelling, data flows, metadata management, data transformation, and governance. You will be expected to engage and build relationships with senior stakeholders in client account across national arms-length bodies (e.g. NHS England, UKHSA, NHSBSA), devolved administrations, regional health and care organisations, and clinical research bodies. This is a high-impact, hybrid role that combines hands-on technical leadership with strategic consulting and business development, ideally suited to someone with a strong foundation in data architecture, consulting and a passion for advancing healthcare outcomes through data and AI. You will be responsible for: Client Engagement and Pre-Sales Leading the shaping of early-stage client opportunities, including discovery sessions and exploratory workshops with senior stakeholders. Helping qualify opportunities and develop early-stage proposals and positioning materials. Working with account teams to develop compelling, solution-driven bid responses and presentations. Creating reusable Healthcare accelerators and offerings that leverage Data & AI Acting as a trusted advisor to clients across national, regional and research-based healthcare organisations. Data Architecture and Delivery Assurance Leading or assuring the design of complex data and AI solutions that span data integration, analytics, AI/ML and interoperability. Acting as a Lead Data Architect within delivery programmes, responsible for the technical design, data model development, metadata and governance practices. Providing technical leadership and assurance for delivery teams, ensuring alignment with Data and AI best practices and client goals. Advising clients on product and technology selection, and defining information handling models across data platforms. Supporting delivery teams by providing subject matter expertise, delivery assurance and hands-on delivery where appropriate. Offerings and Thought Leadership Creating reusable healthcare data and AI offerings and accelerators that support repeatable pre-sales and delivery activities. Helping define new go-to-market propositions, working with marketing, sales and delivery leads. Developing sales collateral that clearly articulates our value proposition in the healthcare space. Representing Kainos at industry events, panels and briefings to build credibility and network. Innovation Staying informed on emerging trends in Healthcare Data and AI to identify opportunities for applying cutting-edge technologies in client engagements. Driving innovation by applying market-leading tools and techniques that improve the quality and impact of our Data and AI proposals and delivered solutions. Promoting a culture of experimentation and improvement within the team. People management Leading, motivating and empowering individuals within the Data and AI practice, creating a positive, high-performing culture where people can grow. Mandatory requirements: Experience working as a Data or AI consultant in a client-facing role, including shaping new opportunities and leading pre-sales activities. Strong technical design expertise in core data architecture disciplines including data modelling, data analysis, metadata management, data transformation, data migration and governance. Proven experience delivering or assuring large-scale Data or AI programmes within the public sector or healthcare domain. Proven ability to act as a technical leader across complex data delivery programmes, including mentoring, standards development, and architecture assurance. Excellent communication and influencing skills, with the ability to operate confidently with C-level and Director-level stakeholders. Broad technology understanding, including modern data platforms, data integration, analytics, AI/ML, data governance and cloud technologies. Highly proficient in at least three mainstream data technologies and aware of wider data technology trends. Experience working across the full sales lifecycle, from early shaping through to pitch and close. Desirable requirements: Experience working with UK healthcare bodies such as DHSC, NHS England, UKHSA, NHSBSA, devolved nations, ICSs and clinical research bodies. Deep understanding of healthcare data, interoperability (e.g. FHIR, HL7, SNOMED), and the use of data and AI to improve public health and clinical outcomes. Experience in designing or delivering secure data environments (SDEs) or similar research-oriented data platforms. Understanding of the practical application of GenAI and large language models in Healthcare. Experience with public sector procurement processes. Enterprise data architecture experience. Experience developing go-to-market offerings, accelerators or reusable assets. Involvement in industry forums, advisory groups or standards bodies relevant to healthcare data. About Kainos Healthcare Kainos is a digital technology company that has been delivering impactful transformation across healthcare, public sector and commercial clients for over 30 years. Our Healthcare business is a trusted partner to organisations including NHS England, UKHSA, DHSC, and regional care systems. We specialise in designing and delivering national-scale services that improve patient care, modernise clinical and operational systems, and enable better use of data for decision-making and research. Our work includes Secure Data Environments (SDEs), data platforms, digital front doors, and health protection systems that support the UK's response to infectious disease threats. This role sits within our Data and AI Practice and will help shape the next generation of data-driven services in UK healthcare. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
We are seeking a Senior Marketing Manager to own and execute our end-to-end marketing strategy. This is a hands on, generalist role suited to someone who thrives in scale ups, is comfortable with ambiguity, and can operate across brand, product marketing, demand generation, and communications. You will work closely with the Leadership team, Mission group, and Engineering to translate complex AI capabilities into compelling narratives that resonate with defence, government, and enterprise stakeholders. This role is both strategic and execution focused, with the opportunity to build and lead a marketing function as the company grows. Strategy & Leadership Define and execute the overall marketing strategy aligned to company growth objectives (across US and UK) Act as a senior marketing partner to leadership, contributing to go to market, positioning, and growth planning Establish marketing priorities, roadmaps, and success metrics in a fast moving environment Manage network of consultants Product & Solutions Marketing Own ظهر positioning, messaging, and value propositions for udara driven defence technologies Translate complex technical concepts into clear, credible, and differentiated customer narratives Support product launches, briefs, case studies, and sales enablement materials Demand Generation & Growth Design and execute integrated campaigns to support pipeline growth across defence, government, and strategic enterprise accounts善 Collaborate with mission group to support account based marketing and long cycle buying processes Manage digital channels, content, events, and partnerships to drive awareness and engagement Brand, Communications & Thought Leadership Build a trusted, authoritative brand in the defence and AI ecosystem Lead external communications including website content, PR, events,erri and industry engagement Develop executive and technical thought leadership aligned to our mission and values Content & Messaging Own content strategy across web, presentations, whitepapers, proposals, and social channels Ensure consistent, high quality messaging across all customer and stakeholder touchpoints Analytics & Optimisation Track performance across campaigns and channels, using data to inform decisions and improve impact Establish clear KPIs for awareness, engagement, and pipeline contribution You Must Have Extensive experience in B2B marketing, with time spent in scale ups or high growth technology companies Proven experience across multiple marketing disciplines: product marketing, demand generation, content, and brandStrong ability to market complex technical products to sophisticated buyers Experience working with sales teams on long, consultative sales cycles Excellent written and verbal communication skills Strategic mindset with a strong bias toward execution Desirable Requirements Experience in defence, government, aerospace, AI, or deep tech environments Familiarity with procurement driven and security conscious customers Experience building or scaling a marketing function Exposure to international or multi market go to market strategies
Jan 15, 2026
Full time
We are seeking a Senior Marketing Manager to own and execute our end-to-end marketing strategy. This is a hands on, generalist role suited to someone who thrives in scale ups, is comfortable with ambiguity, and can operate across brand, product marketing, demand generation, and communications. You will work closely with the Leadership team, Mission group, and Engineering to translate complex AI capabilities into compelling narratives that resonate with defence, government, and enterprise stakeholders. This role is both strategic and execution focused, with the opportunity to build and lead a marketing function as the company grows. Strategy & Leadership Define and execute the overall marketing strategy aligned to company growth objectives (across US and UK) Act as a senior marketing partner to leadership, contributing to go to market, positioning, and growth planning Establish marketing priorities, roadmaps, and success metrics in a fast moving environment Manage network of consultants Product & Solutions Marketing Own ظهر positioning, messaging, and value propositions for udara driven defence technologies Translate complex technical concepts into clear, credible, and differentiated customer narratives Support product launches, briefs, case studies, and sales enablement materials Demand Generation & Growth Design and execute integrated campaigns to support pipeline growth across defence, government, and strategic enterprise accounts善 Collaborate with mission group to support account based marketing and long cycle buying processes Manage digital channels, content, events, and partnerships to drive awareness and engagement Brand, Communications & Thought Leadership Build a trusted, authoritative brand in the defence and AI ecosystem Lead external communications including website content, PR, events,erri and industry engagement Develop executive and technical thought leadership aligned to our mission and values Content & Messaging Own content strategy across web, presentations, whitepapers, proposals, and social channels Ensure consistent, high quality messaging across all customer and stakeholder touchpoints Analytics & Optimisation Track performance across campaigns and channels, using data to inform decisions and improve impact Establish clear KPIs for awareness, engagement, and pipeline contribution You Must Have Extensive experience in B2B marketing, with time spent in scale ups or high growth technology companies Proven experience across multiple marketing disciplines: product marketing, demand generation, content, and brandStrong ability to market complex technical products to sophisticated buyers Experience working with sales teams on long, consultative sales cycles Excellent written and verbal communication skills Strategic mindset with a strong bias toward execution Desirable Requirements Experience in defence, government, aerospace, AI, or deep tech environments Familiarity with procurement driven and security conscious customers Experience building or scaling a marketing function Exposure to international or multi market go to market strategies
Senior AdTech Solutions Engineer - Client Integrations - London (Hybrid) 3 days per week in London office Up to £60K The Company My client is a global marketing technology business operating at the intersection of data, media and technology. They work with large enterprise advertisers across multiple digital channels and provide a proprietary platform that supports campaign execution, measurement and automation. This is a well-established international organisation with teams across EMEA, the US and APAC, working with some of the world's largest brands. The business is known for its technical depth, complex client integrations and strong collaboration between commercial, product and engineering teams. They are now hiring a Senior AdTech Solutions Engineer to sit in a highly client-facing, technical role focused on integrations, automation and technical problem-solving. The Job Acting as the technical lead for onboarding and integrating new enterprise clients onto the platform Designing and implementing tagging, tracking and data integration solutions Owning the technical relationship with existing clients post-integration Working hands-on with JavaScript, SQL and web technologies to support client use cases Troubleshooting tracking, delivery and reporting issues across campaigns Supporting commercial teams with technical input during pre-sales and solution design Driving automation and process improvements across client integrations Working closely with internal teams across Product, Engineering, Analytics and Client Services This is a hybrid role based in London. You Must have 3+ years' experience in a technical AdTech or MarTech role Strong understanding of ad tagging, tracking pixels and measurement frameworks Experience working with DSPs and ad servers, with a solid grasp of SSPs and RTB Hands-on experience troubleshooting discrepancies in impressions, clicks and conversions Strong knowledge of UTM parameters, URLs and campaign tracking structures Advanced experience with JavaScript and SQL Confident communicating with technical and non-technical stakeholders Nice to have Experience in solutions engineering, solutions architecture or technical consulting Exposure to CDPs, DMPs or data-led marketing platforms Additional coding languages such as Python, PHP or shell scripting Apply Now You can apply for this role now by sending your CV or getting in touch directly to discuss further. Jack Fitzpatrick Senior Recruitment Consultant - Ad Tech & MarTech Sphere Digital Recruitment Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Jan 15, 2026
Full time
Senior AdTech Solutions Engineer - Client Integrations - London (Hybrid) 3 days per week in London office Up to £60K The Company My client is a global marketing technology business operating at the intersection of data, media and technology. They work with large enterprise advertisers across multiple digital channels and provide a proprietary platform that supports campaign execution, measurement and automation. This is a well-established international organisation with teams across EMEA, the US and APAC, working with some of the world's largest brands. The business is known for its technical depth, complex client integrations and strong collaboration between commercial, product and engineering teams. They are now hiring a Senior AdTech Solutions Engineer to sit in a highly client-facing, technical role focused on integrations, automation and technical problem-solving. The Job Acting as the technical lead for onboarding and integrating new enterprise clients onto the platform Designing and implementing tagging, tracking and data integration solutions Owning the technical relationship with existing clients post-integration Working hands-on with JavaScript, SQL and web technologies to support client use cases Troubleshooting tracking, delivery and reporting issues across campaigns Supporting commercial teams with technical input during pre-sales and solution design Driving automation and process improvements across client integrations Working closely with internal teams across Product, Engineering, Analytics and Client Services This is a hybrid role based in London. You Must have 3+ years' experience in a technical AdTech or MarTech role Strong understanding of ad tagging, tracking pixels and measurement frameworks Experience working with DSPs and ad servers, with a solid grasp of SSPs and RTB Hands-on experience troubleshooting discrepancies in impressions, clicks and conversions Strong knowledge of UTM parameters, URLs and campaign tracking structures Advanced experience with JavaScript and SQL Confident communicating with technical and non-technical stakeholders Nice to have Experience in solutions engineering, solutions architecture or technical consulting Exposure to CDPs, DMPs or data-led marketing platforms Additional coding languages such as Python, PHP or shell scripting Apply Now You can apply for this role now by sending your CV or getting in touch directly to discuss further. Jack Fitzpatrick Senior Recruitment Consultant - Ad Tech & MarTech Sphere Digital Recruitment Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. The CCO function includes Sales, Partners, Relationship Management, Integration, Marketing & Communications and Sales Analytics & Operations. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: A business development team member's role is to be a trusted strategic advisor to our clients and prospects, promoting the use of our cleared products and services for SFT as well as FICC to deliver value, resulting in a great client experience and revenue generation. The role requires a consultative approach where the individual develops a broad and deep relationship with the client at various senior levels within the organization. They are expected to understand the capital and operational benefits associated with the use of each service and communicate them to the prospective clients as well as uncover new opportunities to expand DTCC's partnerships and to stay abreast of the current market trends associated within the securities lending and repo markets. Client segments include; agent lenders, dealers, prime brokers, hedge funds, conduits and custodians. Inversely the role requires a significant level of internal collaboration to communicate your client's needs. This includes coordination with product, risk mgt., marketing, integration, relationship mgt and client service teams. As a member of the Business Development Team, the Sales Director is responsible for proactively achieving assigned goals and objectives in support of the enterprise strategic business agenda by growing NSCC's SFT Clearing Service and FICC's US Treasury Clearing Services. Your Primary Responsibilities: Develop an in-depth network and knowledge of the market through interactions with current clients and prospects. Build and maintain an aggressive sales pipeline with management. Demonstrate the capabilities to engage with prospective decision makers within organizations clearly able to articulate DTCC solutions and capabilities and relate them to client/industry needs. Create, Manage and protect a pipeline of new business to increase the existing base of revenue focusing on new growth opportunities with client prospects. Act as a trusted consultant to client prospects by contributing innovative ideas that anticipate and address their needs. Operate in a self-sufficient manner identifying prospects within the market as well as their network of potential counterparties. Qualifications: Minimum of 10 years of related experience in client relationship and or sales origination experience as well as broad financial services, banks, broker dealer. Bachelor's degree preferred or equivalent experience. In-depth knowledge of securities industry and business applications for banks, brokers, investment managers, etc., including knowledge of trade capture, clearance and settlement systems, asset servicing & securities processing, related technology, service bureaus, data vendors, and other partners. Talents Needed for Success: Business understanding of Securities Finance transactions; fixed income and equity expertise. Understand the lifecycle of a trade from execution through clearing to settlement of various asset classes. Clear interpretation of the sales processes and general business management. Understanding of the functionality, similarities and differences between DTC, NSCC and FICC is preferable. Great interpersonal, writing and presentation skills. Comprehension of importance of being a designated SIFMU and understanding the risk management and resiliency standards this firm is required to adhere to. Appreciate an environment that demands a high level of regulatory oversight which provides the market infrastructure with safety, soundness and robust risk management principles. Understand the mechanics of a Central Counterparty (CCP) and the risk management oversight it provides. Comprehension of the operating model of a CCP, Centrally Cleared Clearing house. Ability to describe and understand the roles of our various Risk Management principles as they relate to our client base including: Liquidity, Market and Counterparty Risk assessments. Ability to comprehend and explain a CCP's margin practices as they relate to clearing fund requirements. Flexible to travel within the region. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Jan 15, 2026
Full time
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. The CCO function includes Sales, Partners, Relationship Management, Integration, Marketing & Communications and Sales Analytics & Operations. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: A business development team member's role is to be a trusted strategic advisor to our clients and prospects, promoting the use of our cleared products and services for SFT as well as FICC to deliver value, resulting in a great client experience and revenue generation. The role requires a consultative approach where the individual develops a broad and deep relationship with the client at various senior levels within the organization. They are expected to understand the capital and operational benefits associated with the use of each service and communicate them to the prospective clients as well as uncover new opportunities to expand DTCC's partnerships and to stay abreast of the current market trends associated within the securities lending and repo markets. Client segments include; agent lenders, dealers, prime brokers, hedge funds, conduits and custodians. Inversely the role requires a significant level of internal collaboration to communicate your client's needs. This includes coordination with product, risk mgt., marketing, integration, relationship mgt and client service teams. As a member of the Business Development Team, the Sales Director is responsible for proactively achieving assigned goals and objectives in support of the enterprise strategic business agenda by growing NSCC's SFT Clearing Service and FICC's US Treasury Clearing Services. Your Primary Responsibilities: Develop an in-depth network and knowledge of the market through interactions with current clients and prospects. Build and maintain an aggressive sales pipeline with management. Demonstrate the capabilities to engage with prospective decision makers within organizations clearly able to articulate DTCC solutions and capabilities and relate them to client/industry needs. Create, Manage and protect a pipeline of new business to increase the existing base of revenue focusing on new growth opportunities with client prospects. Act as a trusted consultant to client prospects by contributing innovative ideas that anticipate and address their needs. Operate in a self-sufficient manner identifying prospects within the market as well as their network of potential counterparties. Qualifications: Minimum of 10 years of related experience in client relationship and or sales origination experience as well as broad financial services, banks, broker dealer. Bachelor's degree preferred or equivalent experience. In-depth knowledge of securities industry and business applications for banks, brokers, investment managers, etc., including knowledge of trade capture, clearance and settlement systems, asset servicing & securities processing, related technology, service bureaus, data vendors, and other partners. Talents Needed for Success: Business understanding of Securities Finance transactions; fixed income and equity expertise. Understand the lifecycle of a trade from execution through clearing to settlement of various asset classes. Clear interpretation of the sales processes and general business management. Understanding of the functionality, similarities and differences between DTC, NSCC and FICC is preferable. Great interpersonal, writing and presentation skills. Comprehension of importance of being a designated SIFMU and understanding the risk management and resiliency standards this firm is required to adhere to. Appreciate an environment that demands a high level of regulatory oversight which provides the market infrastructure with safety, soundness and robust risk management principles. Understand the mechanics of a Central Counterparty (CCP) and the risk management oversight it provides. Comprehension of the operating model of a CCP, Centrally Cleared Clearing house. Ability to describe and understand the roles of our various Risk Management principles as they relate to our client base including: Liquidity, Market and Counterparty Risk assessments. Ability to comprehend and explain a CCP's margin practices as they relate to clearing fund requirements. Flexible to travel within the region. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Overview Why Moorhouse? We are a dynamic consulting firm, focused on delivering sustainable change. We make sure our clients succeed in their long-term goals by helping them turn their strategy into action through exceptional delivery and establishing a culture of change. We are a transformation consultancy, meaning we work with clients on projects to deliver change and improvement, such as in the way they operate, the services they provide or how they manage their people. We deliver real impact through our projects and our clients like who we are and how we work. We pride ourselves in being proactive, collaborative and straightforward team players, with focus on being successful together. We move fast as a team, and honesty and integrity are key to this. You will be part of a supportive and high-performing team that looks after each other, has fun and celebrates success together. You can be assured of exciting opportunities on varied projects that will stretch you and equip you with skills, experience and knowledge to help organizations respond to turbulence and improve. As part of this, you'll also contribute to a culture of sustainability and embrace Moorhouse's social responsibility by integrating responsible practices and upholding ethical standards and awareness in everyday work. What do we do? Our Digital, Data, AI and Delivery Service Line which covers Advisory, Product, and Transformation helps organizations achieve measurable, sustainable results. We guide technology leaders through every stage of the journey, from shaping strategic roadmaps to delivering large-scale technology-enabled change. Digital - We translate digital ambitions into reality, optimizing technology landscapes, modernizing platforms, and delivering innovative digital solutions that drive transformational impact. Data - We lay the foundations for data-driven decision-making, building the infrastructure, analytics capabilities, and insights needed to unlock the full potential of data. AI - We help organizations adopt AI responsibly and effectively defining governance models, piloting AI use cases, and scaling solutions that align with strategic objectives. Delivery We ensure that solutions move seamlessly from concept to implementation. Our Delivery teams manage complex portfolios and programs, orchestrating each phase to achieve on-time, on-budget outcomes that truly make a difference. Working across our Tribes (Advisory, Product, Transformation) and Guilds (AI, Digital, Delivery, Data), we ensure all capabilities are integrated to solve the most challenging problems and create lasting value. Responsibilities What are we looking for? Potential is what excites us so we are keen to hear from people who want to harness their experience within an organisation that will invest in their professional development from day one. This isn't just about skills for the job but skills for life - mindset, adaptability, resilience and leadership to name just a few. It is important that you can contribute to sales and business development as well as leading consultant / client delivery teams on key engagements and accounts. In addition, we will expect you to motivate, support and develop junior members of the Moorhouse team and play an active role in supporting the career development of a small group of colleagues. Responsibilities A strong track record of leading cross-functional teams through the full AI lifecycle, from opportunity identification and business case development to solution design, deployment, and scale-up Lead the internal AI team at Moorhouse, shaping and driving our firmwide AI strategy and capability. Champion the use of AI both internally and in our client engagements, acting as a visible leader in embedding AI into the way we work and the value we deliver. Strong understanding of implementing AI governance and ethics frameworks, ensuring responsible use of AI aligned with organisational values and regulatory standards. Experience in designing and delivering AI Operating Models to enable scalable, secure, and value-driven AI adoption. An understanding of how AI solutions are designed and deployed to streamline internal processes and enhance product offerings Act as a thought leader in AI by identifying emerging trends, evaluating new technologies, and contributing to internal knowledge sharing and upskilling initiatives An understanding of how to break down complex messages and models in an engaging and creative way (i.e. being able to take people on the journey) Contribute to a culture of sustainability and embrace Moorhouse's social responsibility by integrating responsible practices and upholding ethical standards and awareness in everyday work. Essential skills 9 - 11 years consulting experience whether this is from a big consulting firm, boutique consultancy or experience gained in delivering AI products within industry. A strong sales track record and a demonstrable network of relevant relationships - proven track record of personally attributable sales of over £500k. A passion for building and nurturing strong relationships, both with clients and colleagues. Experience of effectively managing and collaborating with senior client stakeholders. A keen interest in playing a senior role within the Service Line team, supporting the development of compelling propositions and integrating with Sector teams. Cross-sector experience is valuable, but we are open to exploring candidates with specific sector experience. Benefits Benefits package we offer at Moorhouse: A total cash package up to £128,500 comprising of a base salary of £105,000 and a combination of personal and company bonuses that are paid every six months 25 days annual leave increasing by one day for every full year of service to a maximum of 30 days with the option to buy or sell up to five days of annual leave per year Life Assurance, Private Medical Insurance, Group Personal Pension Scheme and a range of discounted lifestyle and well-being benefits through Perkbox A culture where you will not need to compete with others because of promotion quotas or the typical distribution curves that govern performance management in other organisations. We recognise and reward performance consistently and transparently across the firm so that everyone knows where they stand. Our offices are based near Liverpool Street in London, though we expect you to spend time with clients at their offices. We support flexible and hybrid working. Moorhouse is proud to be an inclusive employer, and our values underpin a workplace where we are respected, supported, and able to thrive. We believe in empowering people to bring their authentic selves to work, share ideas openly, take responsibility for their actions, and positively influence their colleagues and clients. We are actively building a culture where we champion diversity and ensure everyone feels a sense of belonging, regardless of their background.
Jan 11, 2026
Full time
Overview Why Moorhouse? We are a dynamic consulting firm, focused on delivering sustainable change. We make sure our clients succeed in their long-term goals by helping them turn their strategy into action through exceptional delivery and establishing a culture of change. We are a transformation consultancy, meaning we work with clients on projects to deliver change and improvement, such as in the way they operate, the services they provide or how they manage their people. We deliver real impact through our projects and our clients like who we are and how we work. We pride ourselves in being proactive, collaborative and straightforward team players, with focus on being successful together. We move fast as a team, and honesty and integrity are key to this. You will be part of a supportive and high-performing team that looks after each other, has fun and celebrates success together. You can be assured of exciting opportunities on varied projects that will stretch you and equip you with skills, experience and knowledge to help organizations respond to turbulence and improve. As part of this, you'll also contribute to a culture of sustainability and embrace Moorhouse's social responsibility by integrating responsible practices and upholding ethical standards and awareness in everyday work. What do we do? Our Digital, Data, AI and Delivery Service Line which covers Advisory, Product, and Transformation helps organizations achieve measurable, sustainable results. We guide technology leaders through every stage of the journey, from shaping strategic roadmaps to delivering large-scale technology-enabled change. Digital - We translate digital ambitions into reality, optimizing technology landscapes, modernizing platforms, and delivering innovative digital solutions that drive transformational impact. Data - We lay the foundations for data-driven decision-making, building the infrastructure, analytics capabilities, and insights needed to unlock the full potential of data. AI - We help organizations adopt AI responsibly and effectively defining governance models, piloting AI use cases, and scaling solutions that align with strategic objectives. Delivery We ensure that solutions move seamlessly from concept to implementation. Our Delivery teams manage complex portfolios and programs, orchestrating each phase to achieve on-time, on-budget outcomes that truly make a difference. Working across our Tribes (Advisory, Product, Transformation) and Guilds (AI, Digital, Delivery, Data), we ensure all capabilities are integrated to solve the most challenging problems and create lasting value. Responsibilities What are we looking for? Potential is what excites us so we are keen to hear from people who want to harness their experience within an organisation that will invest in their professional development from day one. This isn't just about skills for the job but skills for life - mindset, adaptability, resilience and leadership to name just a few. It is important that you can contribute to sales and business development as well as leading consultant / client delivery teams on key engagements and accounts. In addition, we will expect you to motivate, support and develop junior members of the Moorhouse team and play an active role in supporting the career development of a small group of colleagues. Responsibilities A strong track record of leading cross-functional teams through the full AI lifecycle, from opportunity identification and business case development to solution design, deployment, and scale-up Lead the internal AI team at Moorhouse, shaping and driving our firmwide AI strategy and capability. Champion the use of AI both internally and in our client engagements, acting as a visible leader in embedding AI into the way we work and the value we deliver. Strong understanding of implementing AI governance and ethics frameworks, ensuring responsible use of AI aligned with organisational values and regulatory standards. Experience in designing and delivering AI Operating Models to enable scalable, secure, and value-driven AI adoption. An understanding of how AI solutions are designed and deployed to streamline internal processes and enhance product offerings Act as a thought leader in AI by identifying emerging trends, evaluating new technologies, and contributing to internal knowledge sharing and upskilling initiatives An understanding of how to break down complex messages and models in an engaging and creative way (i.e. being able to take people on the journey) Contribute to a culture of sustainability and embrace Moorhouse's social responsibility by integrating responsible practices and upholding ethical standards and awareness in everyday work. Essential skills 9 - 11 years consulting experience whether this is from a big consulting firm, boutique consultancy or experience gained in delivering AI products within industry. A strong sales track record and a demonstrable network of relevant relationships - proven track record of personally attributable sales of over £500k. A passion for building and nurturing strong relationships, both with clients and colleagues. Experience of effectively managing and collaborating with senior client stakeholders. A keen interest in playing a senior role within the Service Line team, supporting the development of compelling propositions and integrating with Sector teams. Cross-sector experience is valuable, but we are open to exploring candidates with specific sector experience. Benefits Benefits package we offer at Moorhouse: A total cash package up to £128,500 comprising of a base salary of £105,000 and a combination of personal and company bonuses that are paid every six months 25 days annual leave increasing by one day for every full year of service to a maximum of 30 days with the option to buy or sell up to five days of annual leave per year Life Assurance, Private Medical Insurance, Group Personal Pension Scheme and a range of discounted lifestyle and well-being benefits through Perkbox A culture where you will not need to compete with others because of promotion quotas or the typical distribution curves that govern performance management in other organisations. We recognise and reward performance consistently and transparently across the firm so that everyone knows where they stand. Our offices are based near Liverpool Street in London, though we expect you to spend time with clients at their offices. We support flexible and hybrid working. Moorhouse is proud to be an inclusive employer, and our values underpin a workplace where we are respected, supported, and able to thrive. We believe in empowering people to bring their authentic selves to work, share ideas openly, take responsibility for their actions, and positively influence their colleagues and clients. We are actively building a culture where we champion diversity and ensure everyone feels a sense of belonging, regardless of their background.
Business Processes Consultant (Defence & Security) We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you'll do: To strengthen Public Services Global Practice, we have an open position for a Business Process Consultant for Defence & Security. SAP's Adoption Services Center is a global organization recognized around the world for SAP solution expertise and customer empathy, which is expressed by helping businesses transform successfully while moving to cloud. This global unit of 11,000 highly qualified professionals deliver business value to SAP customers and the entire SAP ecosystem by fueling the engine of innovation with industry content, automation, and cutting-edge technology. The "Public Services Global Practice" is part of the Adoption Services Center and is a dedicated team with the mission to deploy innovative and potentially breakthrough software solutions for high value, strategic customers in the areas of Public Sector and Defence. To achieve this, we collaborate closely with our customers and partners. This position is focused on our solutions for Defence & Security customers. Key activities for the role: Application-specific solution consulting: advisory, business blueprint, solution design, build and test, key user training, go live support, post go live support, configuration execution, development specification creation Support on escalated projects Feasibility studies, solution reviews Support on pre-sales activities, showcasing of SAP functionalities in specific client contexts Support on internal activities: creation of pre-engineered services, give internal trainings / webinars, etc. Occasionally taking responsibility of workstream / team lead role on a project What you bring 7+ year working experience as a business process consultant or solution architect Good Knowledge of SAP Defence & Security solution. Alternatively SAP Logistic solutions (Supply Chain or Plant Maintenance) + understanding of Organization Management Understanding of the specific business processes of a Defence & Security organization (Armed/police Forces, Ministry/Department of Defence, etc.) is a strong plus Excellent Analytical skills Excellent written and verbal communication skills in English and local language, other languages are a plus Highest level of flexibility, integrity and confidentiality High ambition, autonomous, result driven and with focus on execution and results Ability to multi-task and deliver highest quality work under time constraints and in complex environments Project / product management skills Strong team player with the mind-set to work in a high-impact team Ability to work with colleagues on all levels of the organization and from different teams/locations/cultures Agility, proactiveness, ability to ramp-up quickly on new solutions Willingness to receive Security Clearance Basic knowledge of programming is a plus Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: . For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 437958 Work Area: Consulting and Professional Services Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: Requisition ID: 437958 Posted Date: Oct 17, 2025 Work Area: Consulting and Professional Services Employment Type: Regular Full Time Expected Travel: 0 - 10% Location: Middlesex, GB, TW148HD Job Segment: ERP, Cloud, Business Process, Testing, Pre-Sales, Technology, Management, Sales
Jan 11, 2026
Full time
Business Processes Consultant (Defence & Security) We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you'll do: To strengthen Public Services Global Practice, we have an open position for a Business Process Consultant for Defence & Security. SAP's Adoption Services Center is a global organization recognized around the world for SAP solution expertise and customer empathy, which is expressed by helping businesses transform successfully while moving to cloud. This global unit of 11,000 highly qualified professionals deliver business value to SAP customers and the entire SAP ecosystem by fueling the engine of innovation with industry content, automation, and cutting-edge technology. The "Public Services Global Practice" is part of the Adoption Services Center and is a dedicated team with the mission to deploy innovative and potentially breakthrough software solutions for high value, strategic customers in the areas of Public Sector and Defence. To achieve this, we collaborate closely with our customers and partners. This position is focused on our solutions for Defence & Security customers. Key activities for the role: Application-specific solution consulting: advisory, business blueprint, solution design, build and test, key user training, go live support, post go live support, configuration execution, development specification creation Support on escalated projects Feasibility studies, solution reviews Support on pre-sales activities, showcasing of SAP functionalities in specific client contexts Support on internal activities: creation of pre-engineered services, give internal trainings / webinars, etc. Occasionally taking responsibility of workstream / team lead role on a project What you bring 7+ year working experience as a business process consultant or solution architect Good Knowledge of SAP Defence & Security solution. Alternatively SAP Logistic solutions (Supply Chain or Plant Maintenance) + understanding of Organization Management Understanding of the specific business processes of a Defence & Security organization (Armed/police Forces, Ministry/Department of Defence, etc.) is a strong plus Excellent Analytical skills Excellent written and verbal communication skills in English and local language, other languages are a plus Highest level of flexibility, integrity and confidentiality High ambition, autonomous, result driven and with focus on execution and results Ability to multi-task and deliver highest quality work under time constraints and in complex environments Project / product management skills Strong team player with the mind-set to work in a high-impact team Ability to work with colleagues on all levels of the organization and from different teams/locations/cultures Agility, proactiveness, ability to ramp-up quickly on new solutions Willingness to receive Security Clearance Basic knowledge of programming is a plus Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: . For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 437958 Work Area: Consulting and Professional Services Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: Requisition ID: 437958 Posted Date: Oct 17, 2025 Work Area: Consulting and Professional Services Employment Type: Regular Full Time Expected Travel: 0 - 10% Location: Middlesex, GB, TW148HD Job Segment: ERP, Cloud, Business Process, Testing, Pre-Sales, Technology, Management, Sales
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5+ years of experience working in banking or financial services industries Prior experience in client-facing role required, including Customer Success Manager, Consultant, Banking Relationship Manager, Bank Lender or Sales Specialist position Strong understanding of Banking industry e.g. regulation, origination and risk practices (Credit Modelling & Assessment, Credit Portfolio Management (Risk and CPM), Stress Testing and Impairments Modelling and Governance, Regulatory requirements (Basel CRD IV/V, Solvency 2, IFRS 9, ECB and EBA guidelines) highly desirable Ability to build relationships at all levels with clients/prospects and the internal organisation Demonstrate ability to work in a collaborative team environment and work independently when needed Have a good understanding of product-related requirements, analysis, methodologies and software industry Excellent written & verbal communication skills and presentation skills Self-starter willing to roll up sleeves to create required content or make necessary viable customised offerings for customers Position normally requires approximately 20% travel in Europe and Africa for client meetings Additional language skills desirable (French) Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Undergraduate (e.g., Bachelor's degree) required, Graduate/second-level degree preferred Responsibilities This role requires a strong understanding of bank workflows and use cases including lending, regulatory and/or risk practices, as well as compliance and data insights. It is expected that this person will have the ability to establish a customer journey roadmap that clearly articulates near term and long term customer needs from the customer's perspective, including clear ROI benefits. A successful candidate will define customer engagement strategies by relating their industry and product knowledge to the customers' critical priorities, and be able to communicate the value of our offering through demos and solution discussions. Customer Knowledge Gather information on customer use of Moody's solutions including Risk & Finance, Lending and Regulatory solutions as well as KYC and Data solutions and communicate to internal partners (product, research, sales, advisory services and client support) to build engagement strategy Proactively and effectively conduct discovery and understand the client's objectives and priorities Anticipate customer needs by offering new insights and ongoing engagement with direction Identify best practices around solution application to solve customer problems based on jobs to be done (different user needs) Develop and manage engagement plan to deepen interactions with each customer, resulting in stronger use of our products Partner with Sales to proactively manage client engagement to drive account loyalty including, maintaining health scores to reflect risk assessments and forecast full year churn rates Learn and share industry best practices with stakeholder groups Solution Communication, Feedback & Relationship Management Partner closely with an internal stakeholder team across Sales and the business domain to support the customer journey across user adoption and executive engagement Strong communicator who can translate business needs and demonstrate solution value Channel customer feedback to Moody's development teams Partner with Product and Research to communicate new product developments to customers Marketing Collateral and Events Coordinate development of case studies, success stories and other collateral to highlight the benefits of our solutions externally and internally Lead preparation and delivery of summits, user groups and webinars Advocate for customer community building events About the team Customer Success Management is critical to our short term and long term profitability as an organisation. We are successful when our clients realise continued value from our solutions and services. Customer Success Managers will measure achievement by increased customer adoption, reduced client turnover and meaningful customer engagement, including expanded organisational relationships. The candidate will be able to understand the customer needs and relate them to our capabilities, identify new use cases and ensure clients obtain maximum value from our solutions. They should also be able to navigate customer organisational challenges to build support as well as to mobilise Moody's resources to address client needs in a coordinated way, as required. Through customer partnerships the Customer Success Manager will develop client references and source marketing content, organise client events and lead other community building (customer) events. They will serve as the voice of the customer in development roadmap discussions and as a channel to the customer base for product communications. In the Banking group, we help financial institutions make important decisions about their business, particularly when they are providing loans, managing risk, or conducting financial planning for the future of their institution. We do this with our innovative software and reliable analytics, helping them understand how to do their job better through training, learning solutions and advisory services. We are a dedicated team of experts in technology and financial analytics who understand what our clients need. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Jan 08, 2026
Full time
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5+ years of experience working in banking or financial services industries Prior experience in client-facing role required, including Customer Success Manager, Consultant, Banking Relationship Manager, Bank Lender or Sales Specialist position Strong understanding of Banking industry e.g. regulation, origination and risk practices (Credit Modelling & Assessment, Credit Portfolio Management (Risk and CPM), Stress Testing and Impairments Modelling and Governance, Regulatory requirements (Basel CRD IV/V, Solvency 2, IFRS 9, ECB and EBA guidelines) highly desirable Ability to build relationships at all levels with clients/prospects and the internal organisation Demonstrate ability to work in a collaborative team environment and work independently when needed Have a good understanding of product-related requirements, analysis, methodologies and software industry Excellent written & verbal communication skills and presentation skills Self-starter willing to roll up sleeves to create required content or make necessary viable customised offerings for customers Position normally requires approximately 20% travel in Europe and Africa for client meetings Additional language skills desirable (French) Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Undergraduate (e.g., Bachelor's degree) required, Graduate/second-level degree preferred Responsibilities This role requires a strong understanding of bank workflows and use cases including lending, regulatory and/or risk practices, as well as compliance and data insights. It is expected that this person will have the ability to establish a customer journey roadmap that clearly articulates near term and long term customer needs from the customer's perspective, including clear ROI benefits. A successful candidate will define customer engagement strategies by relating their industry and product knowledge to the customers' critical priorities, and be able to communicate the value of our offering through demos and solution discussions. Customer Knowledge Gather information on customer use of Moody's solutions including Risk & Finance, Lending and Regulatory solutions as well as KYC and Data solutions and communicate to internal partners (product, research, sales, advisory services and client support) to build engagement strategy Proactively and effectively conduct discovery and understand the client's objectives and priorities Anticipate customer needs by offering new insights and ongoing engagement with direction Identify best practices around solution application to solve customer problems based on jobs to be done (different user needs) Develop and manage engagement plan to deepen interactions with each customer, resulting in stronger use of our products Partner with Sales to proactively manage client engagement to drive account loyalty including, maintaining health scores to reflect risk assessments and forecast full year churn rates Learn and share industry best practices with stakeholder groups Solution Communication, Feedback & Relationship Management Partner closely with an internal stakeholder team across Sales and the business domain to support the customer journey across user adoption and executive engagement Strong communicator who can translate business needs and demonstrate solution value Channel customer feedback to Moody's development teams Partner with Product and Research to communicate new product developments to customers Marketing Collateral and Events Coordinate development of case studies, success stories and other collateral to highlight the benefits of our solutions externally and internally Lead preparation and delivery of summits, user groups and webinars Advocate for customer community building events About the team Customer Success Management is critical to our short term and long term profitability as an organisation. We are successful when our clients realise continued value from our solutions and services. Customer Success Managers will measure achievement by increased customer adoption, reduced client turnover and meaningful customer engagement, including expanded organisational relationships. The candidate will be able to understand the customer needs and relate them to our capabilities, identify new use cases and ensure clients obtain maximum value from our solutions. They should also be able to navigate customer organisational challenges to build support as well as to mobilise Moody's resources to address client needs in a coordinated way, as required. Through customer partnerships the Customer Success Manager will develop client references and source marketing content, organise client events and lead other community building (customer) events. They will serve as the voice of the customer in development roadmap discussions and as a channel to the customer base for product communications. In the Banking group, we help financial institutions make important decisions about their business, particularly when they are providing loans, managing risk, or conducting financial planning for the future of their institution. We do this with our innovative software and reliable analytics, helping them understand how to do their job better through training, learning solutions and advisory services. We are a dedicated team of experts in technology and financial analytics who understand what our clients need. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Manager/Senior Manager - Energy Networks At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your role: As part of the huge growth in demand in our Energy Transition & Utilities practice, we are seeking an experienced individual to join our highly talented team, working on the pursuit and delivery of major advisory, consulting and transformation services across our sector. Our clients within Energy Transition & Utilities include those within the sub sectors of Energy Networks, Energy Retail, Energy Central Markets, Water and Nuclear. Driven by major investment in the sector and the unique position of our Capgemini Invent business, we are seeing a significant increase in demand for our services and teams. Our vast utilities experience, strong strategic and business transformation skillset, a deep understanding of digital, data and a highly collaborative approach has allowed us to build a successful track record of delivering leading edge consulting services and solutions for our clients. As a Manager or Senior Manager within Capgemini Invent's Energy Networks team, you will play a pivotal role in driving growth, delivering real transformation solutions, and shaping the future of the UK's energy infrastructure. You will combine deep sector expertise with strong consulting skills, leading client engagements and supporting the expansion of our client base (TOs, DNOs, NG, GDNs) across electricity and gas transmission and distribution networks. Your profile: We'd love to meet someone with: Significant experience gained within Consulting within the Energy & Utilities sector, including with one or many of electricity and gas transmission and distribution network companies. Highly developed consulting skills, meaning experience of working in a major Consulting firm, and/or in industry but with a Consulting background. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery, as part of a high performing team. Commercially astute, with strong financial acumen and a drive to achieve sales and growth targets. Excellent communication and stakeholder management skills, with the ability to influence at all levels. Demonstrable experience of leading teams and delivering successful projects or programmes. Deep understanding of sector trends, regulatory environment, and the challenges facing UK energy networks. Entrepreneurial mindset, proactive, and able to work independently as well as in teams. Commitment to personal and team development, with a passion for coaching and mentoring others. Flexibility to travel and work at client sites as required. You will bring subject matter experience, expertise and intellectual capital across a broad range of advisory, consulting and transformation services in the sector, and your role at Capgemini will include the following key responsibilities: Bringing your experience to bear to identify, shape and Lead and deliver complex advisory, transformation, and digital projects for clients in the UK energy networks sector. Leading the pursuit of new frameworks, opportunities, and projects within the Energy Networks sector. Leading engagements with our clients and delivering them with quality, on time and on budget. Corporate strategy, business planning and regulatory advisory services ideally within electricity and gas network companies. Business and IT operating model, restructuring and performance improvement. Large scale business transformation and programme delivery, across areas including system operation, asset management, capital infrastructure, operations, customer and workforce. Design and deployment of digital transformation and AI solutions and services. Emerging business and digital trends in energy networks, such as intelligent system operations, IoT, advanced analytics, mobile applications, automation, energy management, digital twin and BIM. What you'll love about working here: You'll thrive in a collaborative and diverse environment that empowers you to innovate, grow your skills, and make a real impact-whether you're shaping solutions for clients or driving positive change in society. You will be supported by a culture that values inclusion, continuous learning, and the freedom to bring your authentic self to work every day. Need to know: At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We are a Disability Confident Employer: Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Jan 02, 2026
Full time
Manager/Senior Manager - Energy Networks At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your role: As part of the huge growth in demand in our Energy Transition & Utilities practice, we are seeking an experienced individual to join our highly talented team, working on the pursuit and delivery of major advisory, consulting and transformation services across our sector. Our clients within Energy Transition & Utilities include those within the sub sectors of Energy Networks, Energy Retail, Energy Central Markets, Water and Nuclear. Driven by major investment in the sector and the unique position of our Capgemini Invent business, we are seeing a significant increase in demand for our services and teams. Our vast utilities experience, strong strategic and business transformation skillset, a deep understanding of digital, data and a highly collaborative approach has allowed us to build a successful track record of delivering leading edge consulting services and solutions for our clients. As a Manager or Senior Manager within Capgemini Invent's Energy Networks team, you will play a pivotal role in driving growth, delivering real transformation solutions, and shaping the future of the UK's energy infrastructure. You will combine deep sector expertise with strong consulting skills, leading client engagements and supporting the expansion of our client base (TOs, DNOs, NG, GDNs) across electricity and gas transmission and distribution networks. Your profile: We'd love to meet someone with: Significant experience gained within Consulting within the Energy & Utilities sector, including with one or many of electricity and gas transmission and distribution network companies. Highly developed consulting skills, meaning experience of working in a major Consulting firm, and/or in industry but with a Consulting background. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery, as part of a high performing team. Commercially astute, with strong financial acumen and a drive to achieve sales and growth targets. Excellent communication and stakeholder management skills, with the ability to influence at all levels. Demonstrable experience of leading teams and delivering successful projects or programmes. Deep understanding of sector trends, regulatory environment, and the challenges facing UK energy networks. Entrepreneurial mindset, proactive, and able to work independently as well as in teams. Commitment to personal and team development, with a passion for coaching and mentoring others. Flexibility to travel and work at client sites as required. You will bring subject matter experience, expertise and intellectual capital across a broad range of advisory, consulting and transformation services in the sector, and your role at Capgemini will include the following key responsibilities: Bringing your experience to bear to identify, shape and Lead and deliver complex advisory, transformation, and digital projects for clients in the UK energy networks sector. Leading the pursuit of new frameworks, opportunities, and projects within the Energy Networks sector. Leading engagements with our clients and delivering them with quality, on time and on budget. Corporate strategy, business planning and regulatory advisory services ideally within electricity and gas network companies. Business and IT operating model, restructuring and performance improvement. Large scale business transformation and programme delivery, across areas including system operation, asset management, capital infrastructure, operations, customer and workforce. Design and deployment of digital transformation and AI solutions and services. Emerging business and digital trends in energy networks, such as intelligent system operations, IoT, advanced analytics, mobile applications, automation, energy management, digital twin and BIM. What you'll love about working here: You'll thrive in a collaborative and diverse environment that empowers you to innovate, grow your skills, and make a real impact-whether you're shaping solutions for clients or driving positive change in society. You will be supported by a culture that values inclusion, continuous learning, and the freedom to bring your authentic self to work every day. Need to know: At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We are a Disability Confident Employer: Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5+ years of experience working in banking or financial services industries Prior experience in client-facing role required, including Customer Success Manager, Consultant, Banking Relationship Manager, Bank Lender or Sales Specialist position Understanding of Banking industry e.g. regulation, origination and risk practices (Credit Modelling & Assessment, Credit Portfolio Management (Risk and CPM), Stress Testing and Impairments Modelling and Governance, Regulatory requirements (Basel CRD IV/V, Solvency 2, IFRS 9, ECB and EBA guidelines) highly desirable Ability to build relationships at all levels with clients/prospects and the internal organisation Demonstrate ability to work in a collaborative team environment and work independently when needed Have a good understanding of product-related requirements, analysis, methodologies and software industry Excellent written & verbal communication skills and presentation skills Self-starter willing to roll up sleeves to create required content or make necessary viable customised offerings for customers Position normally requires approximately 20% travel in Europe and Africa for client meetings Additional language skills desirable (French) Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Undergraduate (e.g., Bachelor's degree) required, Graduate/second-level degree preferred Responsibilities This role requires a strong understanding of bank workflows and use cases including lending, regulatory and/or risk practices, as well as compliance and data insights. It is expected that this person will have the ability to establish a customer journey roadmap that clearly articulates near-term and long-term customer needs from the customer's perspective, including clear ROI benefits. A successful candidate will define customer engagement strategies by relating their industry and product knowledge to the customers' critical priorities, and be able to communicate the value of our offering through demos and solution discussions. Customer Knowledge Gather information on customer use of Moody's solutions including Risk & Finance, Lending and Regulatory solutions as well as KYC and Data solutions and communicate to internal partners (product, research, sales, advisory services and client support) to build engagement strategy Proactively and effectively conduct discovery and understand the client's objectives and priorities Anticipate customer needs by offering new insights and ongoing engagement with direction Identify best practices around solution application to solve customer problems based on jobs to be done (different user needs) Develop and manage engagement plan to deepen interactions with each customer, resulting in stronger use of our products Partner with Sales to proactively manage client engagement to drive account loyalty including, maintaining health scores to reflect risk assessments and forecast full year churn rates Learn and share industry best practices with stakeholder groups Solution Communication, Feedback & Relationship Management Partner closely with an internal stakeholder team across Sales and the business domain to support the customer journey across user adoption and executive engagement Strong communicator who can translate business needs and demonstrate solution value Channel customer feedback to Moody's development teams Partner with Product and Research to communicate new product developments to customers Marketing Collateral and Events Coordinate development of case studies, success stories and other collateral to highlight the benefits of our solutions externally and internally Lead preparation and delivery of summits, user groups and webinars Advocate for customer community-building events About the team Customer Success Management is critical to our short-term and long-term profitability as an organisation. We are successful when our clients realise continued value from our solutions and services. Customer Success Managers will measure achievement by increased customer adoption, reduced client turnover and meaningful customer engagement, including expanded organisational relationships. The candidate will be able to understand the customer needs and relate them to our capabilities, identify new use cases and ensure clients obtain maximum value from our solutions. They should also be able to navigate customer organisational challenges to build support as well as to mobilise Moody's resources to address client needs in a coordinated way, as required. Through customer partnerships the Customer Success Manager will develop client references and source marketing content, organise client events and lead other community-building (customer) events. They will serve as the voice of the customer in development roadmap discussions and as a channel to the customer base for product communications. In the Banking group, we help financial institutions make important decisions about their business, particularly when they are providing loans, managing risk, or conducting financial planning for the future of their institution. We do this with our innovative software and reliable analytics, helping them understand how to do their job better through training, learning solutions and advisory services. We are a dedicated team of experts in technology and financial analytics who understand what our clients need. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Jan 01, 2026
Full time
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5+ years of experience working in banking or financial services industries Prior experience in client-facing role required, including Customer Success Manager, Consultant, Banking Relationship Manager, Bank Lender or Sales Specialist position Understanding of Banking industry e.g. regulation, origination and risk practices (Credit Modelling & Assessment, Credit Portfolio Management (Risk and CPM), Stress Testing and Impairments Modelling and Governance, Regulatory requirements (Basel CRD IV/V, Solvency 2, IFRS 9, ECB and EBA guidelines) highly desirable Ability to build relationships at all levels with clients/prospects and the internal organisation Demonstrate ability to work in a collaborative team environment and work independently when needed Have a good understanding of product-related requirements, analysis, methodologies and software industry Excellent written & verbal communication skills and presentation skills Self-starter willing to roll up sleeves to create required content or make necessary viable customised offerings for customers Position normally requires approximately 20% travel in Europe and Africa for client meetings Additional language skills desirable (French) Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Undergraduate (e.g., Bachelor's degree) required, Graduate/second-level degree preferred Responsibilities This role requires a strong understanding of bank workflows and use cases including lending, regulatory and/or risk practices, as well as compliance and data insights. It is expected that this person will have the ability to establish a customer journey roadmap that clearly articulates near-term and long-term customer needs from the customer's perspective, including clear ROI benefits. A successful candidate will define customer engagement strategies by relating their industry and product knowledge to the customers' critical priorities, and be able to communicate the value of our offering through demos and solution discussions. Customer Knowledge Gather information on customer use of Moody's solutions including Risk & Finance, Lending and Regulatory solutions as well as KYC and Data solutions and communicate to internal partners (product, research, sales, advisory services and client support) to build engagement strategy Proactively and effectively conduct discovery and understand the client's objectives and priorities Anticipate customer needs by offering new insights and ongoing engagement with direction Identify best practices around solution application to solve customer problems based on jobs to be done (different user needs) Develop and manage engagement plan to deepen interactions with each customer, resulting in stronger use of our products Partner with Sales to proactively manage client engagement to drive account loyalty including, maintaining health scores to reflect risk assessments and forecast full year churn rates Learn and share industry best practices with stakeholder groups Solution Communication, Feedback & Relationship Management Partner closely with an internal stakeholder team across Sales and the business domain to support the customer journey across user adoption and executive engagement Strong communicator who can translate business needs and demonstrate solution value Channel customer feedback to Moody's development teams Partner with Product and Research to communicate new product developments to customers Marketing Collateral and Events Coordinate development of case studies, success stories and other collateral to highlight the benefits of our solutions externally and internally Lead preparation and delivery of summits, user groups and webinars Advocate for customer community-building events About the team Customer Success Management is critical to our short-term and long-term profitability as an organisation. We are successful when our clients realise continued value from our solutions and services. Customer Success Managers will measure achievement by increased customer adoption, reduced client turnover and meaningful customer engagement, including expanded organisational relationships. The candidate will be able to understand the customer needs and relate them to our capabilities, identify new use cases and ensure clients obtain maximum value from our solutions. They should also be able to navigate customer organisational challenges to build support as well as to mobilise Moody's resources to address client needs in a coordinated way, as required. Through customer partnerships the Customer Success Manager will develop client references and source marketing content, organise client events and lead other community-building (customer) events. They will serve as the voice of the customer in development roadmap discussions and as a channel to the customer base for product communications. In the Banking group, we help financial institutions make important decisions about their business, particularly when they are providing loans, managing risk, or conducting financial planning for the future of their institution. We do this with our innovative software and reliable analytics, helping them understand how to do their job better through training, learning solutions and advisory services. We are a dedicated team of experts in technology and financial analytics who understand what our clients need. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
