Senior Administrative Assistant

Senior Administrative AssistantHybrid role Winchester/Home basedAn exciting opportunity has become available to work as part of the Special Educational Need Team (SEN) at Hampshire County Council.

Working as part of a friendly team, the successful candidate will be completing all associated administrative duties; seeking information on databases and websites; collecting data; analysing data and locating documentation in storage systems.

Hampshire County Council operates an 'Open Workplace Policy' which means that work can be completed from either your home or at the office base in Winchester.

Responsibilities include:

Assess customer requirements and use a range of manual and electronic systems to provide accurate information and reports within agreed timescales.Make routine changes to internal systems and procedures in response to customer requirements and promote awareness within the team to maintain standards of service.Respond to routine enquiries, both orally and in writing, on behalf of the department and the organisation where appropriate.Carry out research and refer more complex enquiries to an appropriate manager with background briefing.Establish and use networks of contacts, mostly internal within the County Council, to provide appropriate information and interpretation of systems, policies and procedures.Where appropriate, carry out a supervisory role, allocating and prioritising work for junior staff and providing information for performance management and development.Control resources and implement companywide procedures within budgetary delegation.

• Literacy and numeracy to GCSE level, or equivalent.?
• Proficiency in Microsoft Word; Excel and Teams software
• Effective written and verbal communication skills

Please contact Daniel Goodyear on or

Connect2Hampshire, part of Hampshire & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.