Customer Service Administrator

Our client, a business in Long Eaton, is recruiting a permanent customer service administrator to join their small and friendly team. This is a Monday - Friday position, with hybrid working available once you are trained up in the role. The role is mainly dealing with customer queries via email and live chat, with the occasional phonecall.

Client Details

Our client is a luxury clothing retailer.

Description

Duties will include but not be limited to;

• Dealing with placed orders
• Dealing with returns
• Answering customer queries via email
• Dealing with re-orders
• Responding to complaints and ensuring the customer is satisfied
• Other ad hoc admin duties

Profile

Someone either from a retail background who has done some back office work

Someone with a great standard of written English

Someone who has experience of managing queries over email

Someone who enjoys going the extra mile for customers

Job Offer

Up to £24,000 starting salary

Generous benefits package

Free parking and hybrid working once trained up

Mon-Fri 8-4, 9-5 or 10-6