Digital Service Scrum Master

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you'll do

• Work with a cross functional squad, comprising Product Leads, UX & UI, Developers and Testers, nurturing them to take ownership for their delivery processes and value-driven outcomes
• Coach the squad to improve efficiency and quality by evolving their application of Agile and Lean practices
• Collaborate with Product & Tech Leads to support the continual review and management of delivery roadmaps and backlogs
• Apply a structured and transparent approach to planning and delivery, monitoring progress, reacting to change, co-ordinating with other teams on dependencies, and ensuring all relevant parties are aware of the team's progress
• Be an active participant and facilitator of important team ceremonies (e.g., planning & retrospectives) - promoting timely discussion and decision making, ensuring everyone participates, and handling conflict resolution
• Actively remove, or guide the squad to remove, impediments and waste to achieve a smooth and sustainable flow of work
• Build a safe and positive environment where problems can be raised without fear of blame, retribution, or being judged
• Use agile metrics to inspect the team's current performance and identify areas and suitable methods for adaption in the pursuit of continuous improvement
• Contribute to the Agile community within the department

What you'll bring

• Demonstrable knowledge of various Agile / Lean principles, frameworks and tools and experience working with Software Development teams in a fast-paced delivery environment
• Strong communication and interpersonal skills with an ability to connect with people - an expert influencer and positive role model
• Proven track record of enabling data-driven continuous improvement with teams of various levels of maturity
• You'll be proactive and flexible, with excellent facilitation and coaching skills

Not essential but desirable:

• Proficiency with tools/software such as JIRA, Confluence & Miro

UK&I Technology

Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK.

The rewards

There's one thing people can't stop talking about when it comes to : the perks. Here's a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you'll work - hybrid working

The world has changed. And so have we. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home.

You'll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space Leeds

Our spacious tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark.

Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

We'd love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.

But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we'll back you all the way.