Repair & Maintenance People Supervisor

Who are we?Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km's of pipes, to keep taps flowing and toilets flushing. At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open.What you will be doingYou would be managing, coaching and developing Thames Water and contractors Repair & Maintenance (R&M) teams, to repair and enhance the water network in the most timely and cost-effective manner with health and safety being paramount in all decisions and repairs.R&M Supervisors are people experts and will drive the performance of their teams, ensuring that health, safety, and quality standards are maintained.We are recruiting for Repair & Maintenance Supervisors across the Thames Valley, South London and North London on a shift pattern of 1 in 4 weekends, 1 in 4 weeks on a late shift and 1 in 8 weeks on standby on an average of 45 hours per week. We will also be offering a limited number of positions on a working pattern of Monday to Friday, fixed day shifts or Monday to Friday, fixed late shifts. Flexibility to undertake overtime during peak demand is essential.We're looking for you to:Manage operational frontline teams for repair and maintenance activities, with a strong focus on health & safety and quality standards

• Have a good understanding of water networks
• Utilise analytical and problem-solving skills in high pressure environments
• Engage with customers, councils and wider stakeholder relationships to help work get delivered in a timely manner with minimal disruption
• Champion change through a passion for continuous improvement, promoting best practice ways of working and sharing local knowledge
• Demonstrate strong interpersonal skills to coach and optimise the performance of your frontline teams
• Effectively manage operational risk through engagement with internal and external stakeholders
• Be IT literate as all repair and maintenance work is managed electronically

We are looking for you to have:

• A full UK driving licence
• EUSR Water Hygiene card
• Street works qualification (NRSWA)/SMSTS
• Service Avoidance L2
• First aid qualification
• Asbestos and COSHH awareness

• Abrasive wheels and manual handling training, as well as Confined Space awareness are desirable

What's in it for you?

• Our competitive salary package includes an excellent contributory pension
• 26 days holiday per year increasing to 30 with length of service
• Wider benefits scheme including the provision of a small company van for business purposes, our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you'll enjoy a fulfilling career and flexible working arrangements.We're also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.Find out more about?working at Thames Water.We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can't consider any further applications, so please submit your application as soon as possible to avoid disappointment.