Business Transformation & IT Manager

The CompanyBased in the north of Glasgow, Our client has been established for over 40 years. They have over 3000 tenants and 700 owner occupiers who they provide a factoring service to. They offer a rewarding work environment and as a valued employee you will have the opportunity to make a real difference to both their local community and to people's lives.

The Role

To lead the IT Team to provide a high quality, customer focused service measured against agreed standards that achieve high levels of customer satisfaction.

To lead the transformation process of how they deliver its services through:

• Their customers accessing the services they want at a time that suits them
• Their staff spending more time in the community supporting customers and less time in the office
• Their processes becoming more efficient, providing better value for money and freeing up staff time to focus on services for customers.
• Their systems and processes enabling staff and customers to maximise their ability to self serve
• More of their customers accessing and benefitting from the internet

To be the Association's key strategic advisor on the use of information and smart technologies and to lead the development and drive forward the delivery of the Association's Digital and IT strategy, and to oversee the delivery of IT support services to the Association's staff.

On Offer

This role has a competitive salary banding of £46,458- £48,746 EVH Grade 9 SM 1- 3.

In addition, you will receive an excellent benefits package, which includes 25 days annual leave (pro rata), 15 days public holiday (pro rata) and access to a contributory pension scheme.

The closing date for applications will be 9am on Tuesday 20th December 2022.

They reserve the right to close this job at any time therefore early application is recommended to ensure you do not miss this fantastic opportunity.

They are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, age, or religion or belief. They are particularly interested to hear from applicants with a black or minority ethnic background as this group is under-represented in their staff team.