International Reservations (German Speaker)

We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevant skills, we'd love to hear from you.

We work flexibly and will support you to find a healthy balance of remote working and time in our fantastic Southampton office, collaborating, taking part in events and developing the social connections that make working with us so rewarding. We welcome the opportunity to discuss reduced hours and job share arrangements.

The role

This position will be working with our luxury Seabourn cruises. You will be responsible for:

• Take priority responsibility for all German Seabourn in-bound and out-bound calls and emails in the UK & Europe market
• Act as liaison between guests and any necessary departments, to ensure special requests and onboard needs are met
• Complete translation tasks from German to English & vice versa.
• Support the UK & European Seabourn sales team with written and verbal communication with German speaking Travel Advisors and other internal and external relationships

Our role categories range from CUK15 (entry level) to CUK1 (Brand President) so you can clearly see internal development opportunities. This role is a CUK13 and is offered on a full time or part time (minimum 3 days per week). This position is also a permanent with a number of days in the offices based in Southampton.

About you

Fresh ideas and different perspectives are what excite us most and support us to succeed. Alongside bringing these to the role, you'll also need:

• Fluent in German & English
• PC literate
• Translation work experience