Job Description
We are looking for a caring, dynamic and highly motivated Manager to join the team as a Registered Services Manager in our Oxfordshire & Berkshire Supported Living Services.
You must be an accomplished practitioner with management skills and have experience and knowledge of working within the social care sector in support of people with learning disabilities and mental health needs.
The Registered Services Manager will lead the operational management of our Supported Living Services in Oxfordshire and Berkshire. These services have been developed to meet the needs of people who have learning disabilities and/or autism and other needs, including mental health needs, physical disabilities and are based over 6 Sites in Oxford, & Berkshire. Your role will be to grow new services and support current services in both areas.
As the Registered Services Manager you will ensure that our services are of the highest quality, and meet all CQC standards and contract requirements. You will demonstrate this through co-ordinating comprehensive quality and contract monitoring processes. You will ensure that the care and support delivered is truly personalised and provided in accordance with agreed care plans, enabling service users to enjoy wellbeing, quality of life and develop community connections. You will promote and re-inforce a culture of responsive, person-centred practice and active support across the service, with relationships based on respect and unconditional positive regard. Your role will include responsibility for:
- Recruitment and selection of staff matched to needs of service users
- Management and support of a team of senior staff
- Deployment of staff to meet the needs of service users
- Ensuring continuous, reliable and consistent service delivery at all times
- Maximising positive outcomes for all service users
- Performance management
- Safeguarding lead
- Auditing and Quality Assurance
- Compliance with CQC & commissioner expectations and standards
- Contract management
- Managing Voids and Occupancy
- Managing Referrals though the Portal
- Managing Relationships with Housing Providers
- Managing Relationships with multiple Commissioners
- Providing excellent customer care to all stakeholders
We are a passionate, inclusive and anti-racist organisation. We embrace diversity and encourage applicants from all backgrounds and cultures. As a Disability Confident Employer we welcome applications from people with a disability, and as a proud Stonewall Diversity Champion we actively encourage applications from the LGBT+ community.
We would encourage you to apply to us even if you have not yet had your COVID 19 vaccine. You will be required to have your first COVID 19 vaccine prior to your interview and your second vaccine before you start work with us. This time will be used to complete post interview recruitment checks. Applicants who are unable to receive the vaccination on medical grounds are still welcome to apply with provision of their official NHS COVID pass letter of medical exemption.
We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.
