Job Description
About us:
At Matthew Algie, youll work with some of the most talented individuals in the coffee industry. Youll work for an organisation that leads the way in the name of sustainability, gives back to the community and invests in its people. Ethics, passion, integrity and collaboration are at the core of everything we do, from new product innovation for our customers, to projects with our coffee farmers. We believe our continued success is due to great people. Do you want to join our team of top talent in an exciting and industry-leading organisation? Read on!
Position: Sales Support Executive
Location: Glasgow
Job Type: Full time, Permanent
Hours: 39.5 hours, Monday to Friday
Salary: £22,390.00
Benefits: 28 days annual leave increasing with length of service, plus 4 bank holidays, private medical cover, private pension, staff discounts and more!
Purpose of Role:
An exciting opportunity has arisen within Matthew Algie to apply for the position of Sales Support Executive in our Sales Support Team, based in Glasgow on a full-time, permanent basis. In your new role you will provide detailed support to the Sales Team including customer account administration, reporting, liaising with customers and internal departments, and ensuring tasks in the team are completed in the required timescales as per the Company SLAs.
As part of this team you would be required to:
•Assist sales team in the Opening & Closing of accounts on D365 system & all related tasks
•Receiving and managing all Direct Debit Mandate & New Account forms with Credit Control
•Processing all contracts (machine rental, machine sales and service maintenance) & associated tasks (including terminations)
•Process credit requests & associated tasks
•Ordering & managing of sample accounts for sales team
•Assisting sales team to maintain the existing customer & prospect databases ensuring that all systems are up to date
Experience
To be considered for this position it is essential that you have relevant previous experience in a similar administrative role, handling sales information, producing reports and following administrative procedures. Skills / Knowledge You will be educated to Scottish Standard Grade / GSCE level or equivalent. You will be competent in all Microsoft Office packages and you will have a high level of numeracy, accuracy, and attention to detail.
Application
If this sounds like you, then you could be the right fit for us! Please click APPLY, upload your CV and well be in touch as soon as we can.
Thanks, from the Algie
Equal Opportunities:
We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
Our selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics).
Similar roles may include: Sales administrator, administrator, administration, sales support, contract administration, sales care, customer care, customer administrator