Job Description
What's in it for me?
We invest in our people because we know if they have a better day at work, the service our customers receive will be better. Therefore on top of a generous salary you will be given access to our amazing benefits:-
Tool allowance of £204
A van and fuel card to get you around Somerset
Opportunities to increase your salary by taking part in out of hours / standby rota
Uniform but you can choose what you need to keep you safe and comfortable at work
A defined Contribution Pension and attached life assurance
Enhanced leave for those big moments in your life on top of the standard 26 days (plus bank holidays)
Your health and wellbeing is important to us therefore you will be given access to our unique Wellbeing programme to ensure you and your family are supported
Access to learning programmes to help develop you in your role
We celebrate colleagues who go above and beyond with a range of personalised thank you and monthly and annual award
Your new job
Are you a brilliant Gas Engineer looking to further your career with a purpose led organisation who really cares about their people? Good, our Gas team is expanding and has exciting opportunities for you to join us working around the Somerset area.
You'll bring your proven track record of servicing gas boilers & repairs in a domestic dwelling to support the Somerset heating team. Your work is scheduled in for you and jobs are shared with you via an electronic handheld device (your PDA) so you'll be comfortable using technology and IT systems.
You'll work alone primarily, so you'll be confident working to your own initiative, but you will get plenty of support from your regional supervisor, Dale. The team get together for team meetings, these are face to face now our offices are open, you'll attend toolbox talks for regular training and company updates.
You'll be given a company vehicle to get around our communities, so you'll need a full UK driving licence. You'll primarily be working in the Somerset region but may be required to work across the wider Area if there's business need.
You'll be an ambassador for us with a "can do" attitude and a right service, first time mentality. You'll enjoy providing high quality service to our customers whilst being the friendly face of Aster.
About You
You'll have a time served plumbing and heating apprenticeship or hold a gas qualification (NVQ or equivalent) with proven experience of working in domestic dwellings. You'll also hold CCN1, CKR1, HTR1 & CENWAT1 qualifications and if you've got an oil qualification that would be great (don't worry if not though, we will train you up). If you've worked in social housing that's a bonus but is not essential.
As a gas engineer, you'll know that safety is priority therefore you'll have knowledge and understanding of gas safety regulations and will carry out all works in line with this. You'll also have a good understanding of health & safety regulations.
You'll be motivated with a focus on customer service as you'll be in our customers' homes every day. You'll also liaise with our internal colleagues to ensure works are completed and any ongoing works are logged appropriately. You'll have a flexible approach to work with the ability to take part in an out of hours standby rota within your region.
You'll be able to work effectively in a team and autonomously when necessary and have enthusiasm for providing excellent customer service and an ability to keep calm in difficult situations. Good communication skills both verbally and written are essential for this role. You will need to be willing and able to meet face fit requirements. As mentioned, you'll be provided with a company van so you'll need a full, UK driving licence.
Bring your whole self
Inclusivity and fairness is central to The Aster Way. We are striving to create a fairer and more inclusive culture by creating an environment where diversity in all it's forms is welcomed and celebrated in everything we do! Our Diversity & Inclusion principles ensure we are focussing on the right things:, knowing our customers and colleagues, delivering fairness for all and ensuring everyone has a voice and ensuring diversity of thinking across Aster.
How can I demonstrate that I have particular needs throughout the recruitment process?
If you are living with a disability, chronic illness or neurodiversity, adjustments to the recruitment process can make all the difference. Therefore if you need any specific adjustments and feel comfortable letting us know then please do.
Does this sound like the opportunity you've been looking for? We thought so and we'd love to hear from you!
To apply, please use the information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your CV along with a supporting statement. We will interview throughout the advertising period.
We invest in our people because we know if they have a better day at work, the service our customers receive will be better. Therefore on top of a generous salary you will be given access to our amazing benefits:-
Tool allowance of £204
A van and fuel card to get you around Somerset
Opportunities to increase your salary by taking part in out of hours / standby rota
Uniform but you can choose what you need to keep you safe and comfortable at work
A defined Contribution Pension and attached life assurance
Enhanced leave for those big moments in your life on top of the standard 26 days (plus bank holidays)
Your health and wellbeing is important to us therefore you will be given access to our unique Wellbeing programme to ensure you and your family are supported
Access to learning programmes to help develop you in your role
We celebrate colleagues who go above and beyond with a range of personalised thank you and monthly and annual award
Your new job
Are you a brilliant Gas Engineer looking to further your career with a purpose led organisation who really cares about their people? Good, our Gas team is expanding and has exciting opportunities for you to join us working around the Somerset area.
You'll bring your proven track record of servicing gas boilers & repairs in a domestic dwelling to support the Somerset heating team. Your work is scheduled in for you and jobs are shared with you via an electronic handheld device (your PDA) so you'll be comfortable using technology and IT systems.
You'll work alone primarily, so you'll be confident working to your own initiative, but you will get plenty of support from your regional supervisor, Dale. The team get together for team meetings, these are face to face now our offices are open, you'll attend toolbox talks for regular training and company updates.
You'll be given a company vehicle to get around our communities, so you'll need a full UK driving licence. You'll primarily be working in the Somerset region but may be required to work across the wider Area if there's business need.
You'll be an ambassador for us with a "can do" attitude and a right service, first time mentality. You'll enjoy providing high quality service to our customers whilst being the friendly face of Aster.
About You
You'll have a time served plumbing and heating apprenticeship or hold a gas qualification (NVQ or equivalent) with proven experience of working in domestic dwellings. You'll also hold CCN1, CKR1, HTR1 & CENWAT1 qualifications and if you've got an oil qualification that would be great (don't worry if not though, we will train you up). If you've worked in social housing that's a bonus but is not essential.
As a gas engineer, you'll know that safety is priority therefore you'll have knowledge and understanding of gas safety regulations and will carry out all works in line with this. You'll also have a good understanding of health & safety regulations.
You'll be motivated with a focus on customer service as you'll be in our customers' homes every day. You'll also liaise with our internal colleagues to ensure works are completed and any ongoing works are logged appropriately. You'll have a flexible approach to work with the ability to take part in an out of hours standby rota within your region.
You'll be able to work effectively in a team and autonomously when necessary and have enthusiasm for providing excellent customer service and an ability to keep calm in difficult situations. Good communication skills both verbally and written are essential for this role. You will need to be willing and able to meet face fit requirements. As mentioned, you'll be provided with a company van so you'll need a full, UK driving licence.
Bring your whole self
Inclusivity and fairness is central to The Aster Way. We are striving to create a fairer and more inclusive culture by creating an environment where diversity in all it's forms is welcomed and celebrated in everything we do! Our Diversity & Inclusion principles ensure we are focussing on the right things:, knowing our customers and colleagues, delivering fairness for all and ensuring everyone has a voice and ensuring diversity of thinking across Aster.
How can I demonstrate that I have particular needs throughout the recruitment process?
If you are living with a disability, chronic illness or neurodiversity, adjustments to the recruitment process can make all the difference. Therefore if you need any specific adjustments and feel comfortable letting us know then please do.
Does this sound like the opportunity you've been looking for? We thought so and we'd love to hear from you!
To apply, please use the information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your CV along with a supporting statement. We will interview throughout the advertising period.
About Aster Group