Assistant Branch Manager

Working for a leading car part distribution centre.

Main purpose of the job:

• Support the Branch Manager in the daily sales & operations of the branch.

Key Accountabilities:

• Manage daily operations of branch in the absence of Branch Manager.
• The ability to communicate and provide knowledge to meet the needs of our customer base via telesales and the sales counter.
• A team player; working various roles to maintain the smooth operation of the branch.
• Motivate the sales team to hit targets while also providing outstanding customer service.
• Willingness to show leadership and make decisions.
• Communicate our fantastic offers / promotions to our customer network.
• A strong focus on maintaining or exceeding expected/target profit margins on sales made

Additional Responsibilities:

• Provide warm, friendly, and welcoming atmosphere for both employees and customers.
• Provide quality and exceptional services to customers.
• Assist the Branch Manager to operate the branch in line with company procedures and policies.
• Ensure that the branch personnel comply with policies.
• Communicate personally with customers to ensure customer satisfaction.
• Resolve customer complaints promptly and efficiently.
• Develop action plans to optimise branch growth and optimize customer service.

Knowledge, Skills & Experience

• 3 Years Motor Factor Sales Experience Minimum
• Computer literate and ideally possess basic IT Skills.
• Ideally experience with MAM software (or similar) & OE cataloguing sites.
• Excellent organisational, leadership and guidance skills
• Ability to effectively train and guide sales team
• Excellent communication skills even when under pressure.
• Passion to deliver top class customer service while driving sales.
• Numeracy and literacy.
• A smart personal appearance and professional manner.
• Knowledge of the local area and customer base would be a distinct advantage.

Driving License - Preferable

Salary - 30k OTE up to 35