Business Support Coordinator
- Knight Frank
- City, Edinburgh
- Dec 07, 2022
Full time
Administration
Job Description
Reference No 27541
Job Title Business Support Coordinator
Type Permanent
Salary Range Competitive
Division Residential
Sub Division Country Business; Residential Lettings
Department Edinburgh ()
Location Edinburgh- (80 Queen Street)
Knight Frank is looking to hire an Business Support Coordinator to join their busy Edinburgh Rural Sales team, on a permanent basis.
Job Summary
Role is to provide full admin support to the Edinburgh Rural Sales Team, including providing a full range of operational services such as diary and email management, proof reading, client arrangements, invoicing and general administration. As part of the team, the role will include supporting other team members when required.
General Responsibilities
Assist Scotland rural team in full range of secretarial services such as extensive diary management, email management, proof reading and client arrangements
Provide an exceptional customer experience in every interaction, being 'point of contact' for Scotland Rural team in all communication, such as phone calls, emails and web enquiries
Handling private and confidential documents and information in a professional manner
Arranging all viewings for rural department properties with vendors and viewing assistants
Maintenance of property/ buyer database
Work with the Operations teams to provide efficient property sales administration of the whole office
Acting as an ambassador for the firm at all times and carrying out all Business Support Coordinator duties in a discreet, diplomatic and efficient manner
Refer clients to a wide range of Knight Frank services
Financial
Processing supplier invoices and invoicing clients
Marketing & PR Responsibilities
Create property brochures, window cards, and pitching materials for department
Occasionally arranging and uploading EPCs, photos, and floorplans
Supply imagery and property information for regional publications and central marketing campaigns, working alongside your Marketing Senior Operations Coordinator and central PR team
Help create and implement marketing plan for department with Senior Operations Coordinator Marketing
Adherence to Knight Frank marketing, PR, and social media guidelines
Assist with event and sponsorship coordination and management
Particular Aptitudes / Skills Required
1+ year of prior experience in an admin/office based role prefferred
Proficient with Microsoft office packages (Word, Microsoft, Excel, PowerPoint, Outlook)
Flexible, organised, pro-active and self-motivated individual
A strong communicator capable of influencing others successfully, with a professional and helpful manner and a genuine interest in property.
Calm under pressure in a fast paced environment and ability to multi-task
Excellent standard of English grammar and spelling
Strong attention to detail and quick learner
Well-presented individual
Team player
This role is a full-time Monday to Friday role with the requirement to work the occasional 9 am-2 pm shift on a Saturday as part of a rota with the rest of the team.
Job Title Business Support Coordinator
Type Permanent
Salary Range Competitive
Division Residential
Sub Division Country Business; Residential Lettings
Department Edinburgh ()
Location Edinburgh- (80 Queen Street)
Knight Frank is looking to hire an Business Support Coordinator to join their busy Edinburgh Rural Sales team, on a permanent basis.
Job Summary
Role is to provide full admin support to the Edinburgh Rural Sales Team, including providing a full range of operational services such as diary and email management, proof reading, client arrangements, invoicing and general administration. As part of the team, the role will include supporting other team members when required.
General Responsibilities
Assist Scotland rural team in full range of secretarial services such as extensive diary management, email management, proof reading and client arrangements
Provide an exceptional customer experience in every interaction, being 'point of contact' for Scotland Rural team in all communication, such as phone calls, emails and web enquiries
Handling private and confidential documents and information in a professional manner
Arranging all viewings for rural department properties with vendors and viewing assistants
Maintenance of property/ buyer database
Work with the Operations teams to provide efficient property sales administration of the whole office
Acting as an ambassador for the firm at all times and carrying out all Business Support Coordinator duties in a discreet, diplomatic and efficient manner
Refer clients to a wide range of Knight Frank services
Financial
Processing supplier invoices and invoicing clients
Marketing & PR Responsibilities
Create property brochures, window cards, and pitching materials for department
Occasionally arranging and uploading EPCs, photos, and floorplans
Supply imagery and property information for regional publications and central marketing campaigns, working alongside your Marketing Senior Operations Coordinator and central PR team
Help create and implement marketing plan for department with Senior Operations Coordinator Marketing
Adherence to Knight Frank marketing, PR, and social media guidelines
Assist with event and sponsorship coordination and management
Particular Aptitudes / Skills Required
1+ year of prior experience in an admin/office based role prefferred
Proficient with Microsoft office packages (Word, Microsoft, Excel, PowerPoint, Outlook)
Flexible, organised, pro-active and self-motivated individual
A strong communicator capable of influencing others successfully, with a professional and helpful manner and a genuine interest in property.
Calm under pressure in a fast paced environment and ability to multi-task
Excellent standard of English grammar and spelling
Strong attention to detail and quick learner
Well-presented individual
Team player
This role is a full-time Monday to Friday role with the requirement to work the occasional 9 am-2 pm shift on a Saturday as part of a rota with the rest of the team.
About Knight Frank