About Us At Plentific, we're redefining property management in real time. Our mission is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting edge technology and data driven insights to streamline operations for landlords, letting agents, and property managers-enabling them to optimise maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we're continually expanding our reach and impact. We're looking for forward thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As Technical Lead, you'll play a key role in delivering high quality experiences for our Portal product and clients. You'll be tasked to lead the development team, improve our processes, roadmaps and implementations. This role requires you to collaborate closely with the Delivery team. Responsibilities Product Development & Scoping Collaborate on defining and refining product requirements for the Resident Experience products Scope and design functionality for client implementations and Resident Experience products to align with business objectives Technical Leadership & Oversight Provide technical oversight across projects, ensuring adherence to best practices and architectural standards Offer pre sales technical guidance and expertise to support client proposals and solution design Quality Assurance & Release Management Lead QA processes for the Active Portal product, maintaining high standards of product reliability and performance Own the release management process, including coordination, documentation and publication of release notes Code Quality & Development Standards Conduct code reviews to ensure code quality, maintainability and readiness for deployment Define and uphold coding standards, testing strategies and documentation best practices Continuous Improvement & Innovation Identify, prioritise and manage technical debt to ensure long term scalability and efficiency Evaluate and implement new tools, frameworks and technologies to enhance team productivity and system performance Technical Requirements 8+ years Laravel experience Experience with modern PHP tooling and best practices, including static analysis using PHPStan Experience with writing tests, particularly unit and integration tests, preferably in PHPUnit 5+ years experience working with MySQL Strong experience creating Composer packages, preferably working with Packagist and/or Satis 5+ years experience working with Nginx Experience with Docker Experience with Nix command line Experience with CI/CD, preferably with Bitbucket Pipelines or similar 5+ years Drupal experience using modern practices in Drupal 8+ 5+ years experience working with AWS across services such as RDS, S3, EC2, ALB, Route53 and SES 5+ years experience with Ansible for deployment and provisioning Experience with Vagrant for local development environments Experience working with and designing APIs Benefits As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here's what we offer: A competitive compensation package 25 days annual holiday Flexible working environment including the option to work abroad Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP Enhanced parental leave Life insurance (4x salary) Employee assistance program Company volunteering day and charity salary sacrifice scheme Learning management system powered by Udemy Referral bonus and charity donation if someone you introduce joins the company Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs Pension scheme Work abroad scheme Company-sponsored lunches, dinners and social gatherings Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
Nov 20, 2025
Full time
About Us At Plentific, we're redefining property management in real time. Our mission is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting edge technology and data driven insights to streamline operations for landlords, letting agents, and property managers-enabling them to optimise maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we're continually expanding our reach and impact. We're looking for forward thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As Technical Lead, you'll play a key role in delivering high quality experiences for our Portal product and clients. You'll be tasked to lead the development team, improve our processes, roadmaps and implementations. This role requires you to collaborate closely with the Delivery team. Responsibilities Product Development & Scoping Collaborate on defining and refining product requirements for the Resident Experience products Scope and design functionality for client implementations and Resident Experience products to align with business objectives Technical Leadership & Oversight Provide technical oversight across projects, ensuring adherence to best practices and architectural standards Offer pre sales technical guidance and expertise to support client proposals and solution design Quality Assurance & Release Management Lead QA processes for the Active Portal product, maintaining high standards of product reliability and performance Own the release management process, including coordination, documentation and publication of release notes Code Quality & Development Standards Conduct code reviews to ensure code quality, maintainability and readiness for deployment Define and uphold coding standards, testing strategies and documentation best practices Continuous Improvement & Innovation Identify, prioritise and manage technical debt to ensure long term scalability and efficiency Evaluate and implement new tools, frameworks and technologies to enhance team productivity and system performance Technical Requirements 8+ years Laravel experience Experience with modern PHP tooling and best practices, including static analysis using PHPStan Experience with writing tests, particularly unit and integration tests, preferably in PHPUnit 5+ years experience working with MySQL Strong experience creating Composer packages, preferably working with Packagist and/or Satis 5+ years experience working with Nginx Experience with Docker Experience with Nix command line Experience with CI/CD, preferably with Bitbucket Pipelines or similar 5+ years Drupal experience using modern practices in Drupal 8+ 5+ years experience working with AWS across services such as RDS, S3, EC2, ALB, Route53 and SES 5+ years experience with Ansible for deployment and provisioning Experience with Vagrant for local development environments Experience working with and designing APIs Benefits As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here's what we offer: A competitive compensation package 25 days annual holiday Flexible working environment including the option to work abroad Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP Enhanced parental leave Life insurance (4x salary) Employee assistance program Company volunteering day and charity salary sacrifice scheme Learning management system powered by Udemy Referral bonus and charity donation if someone you introduce joins the company Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs Pension scheme Work abroad scheme Company-sponsored lunches, dinners and social gatherings Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Design and deliver production-grade AI agents: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes-they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. Partner with large enterprises and cutting-edge startups: You'll work directly with leaders at some of the world's largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. Example projects These are some examples of projects that engineers on our team have worked on recently: Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog! Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers What you'll bring Experience building and scaling end-to-end production systems Strong technical problem-solving skills, especially in fast-changing, ambiguous environments A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship Comfort working directly with customers to understand their needs and solve real-world problems Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences Even better Experience building or deploying AI/LLM systems in production Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering Prior experience with React, TypeScript, and/or Go Previous roles where you interfaced with customers or led technical projects with external stakeholders Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Nov 16, 2025
Full time
About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Design and deliver production-grade AI agents: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes-they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. Partner with large enterprises and cutting-edge startups: You'll work directly with leaders at some of the world's largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. Example projects These are some examples of projects that engineers on our team have worked on recently: Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog! Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers What you'll bring Experience building and scaling end-to-end production systems Strong technical problem-solving skills, especially in fast-changing, ambiguous environments A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship Comfort working directly with customers to understand their needs and solve real-world problems Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences Even better Experience building or deploying AI/LLM systems in production Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering Prior experience with React, TypeScript, and/or Go Previous roles where you interfaced with customers or led technical projects with external stakeholders Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself.Clickhere to read some of our success stories. JBRP1_UKTJ
Nov 15, 2025
Full time
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself.Clickhere to read some of our success stories. JBRP1_UKTJ
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself.Clickhere to read some of our success stories. JBRP1_UKTJ
Nov 15, 2025
Full time
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself.Clickhere to read some of our success stories. JBRP1_UKTJ
Thrifty Car & Van Rental
Aylesbury, Buckinghamshire
Location: Aylesbury This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself.Clickhere to read some of our success stories. JBRP1_UKTJ
Nov 11, 2025
Full time
Location: Aylesbury This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself.Clickhere to read some of our success stories. JBRP1_UKTJ
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. Reporting to the Director, Revenue Operations, this position is responsible for leading a variety of strategic post-sale initiatives in support of OpenTable's global customer success and account management teams. Candidates for this role must have experience managing a high-performing team, coordinating cross-functional projects and stakeholders, and manipulating large datasets to discover opportunities and trends - all for the purpose of making strategic recommendations to improve customer experience and increase efficiency across the organization. The individual in this role is expected to practice excellent communication, presentation, and technical project management skills and possess extensive knowledge regarding industry standard Support automation and Sales outreach tools. Experience with Salesforce Service Cloud and its suite of AI solutions (Agentforce, Einstein), as well as Salesforce-integrated telephony systems is a must. Familiarity with other customer experience and conversation intelligence tools - such as LevelAI and Clari - is a plus. This position will partner directly with multiple departments including senior leadership, Support, Account Management, Onboarding, and Product & Engineering to support the design and implementation of automated processes, primarily within Salesforce and leveraging AI-powered solutions. In this role, you will: Own OpenTable's Agentforce development roadmap and serve as a key contributor to the OpenTable-Salesforce relationship. Independently lead high-visibility initiatives, including running discovery sessions, developing project timelines, managing testing/execution and measuring results. Proactively communicate with stakeholders and project collaborators to ensure requirements are clearly defined. Serve as a liaison between the Salesforce administration team, the Product & Engineering team, and the Services org, supporting enhancement prioritization efforts and translating technical language to ensure needs and next steps are easily understood. Contribute to end user training development in collaboration with Enablement resources and cross-functional partners for roll-outs of new tools and processes. Monitor feature/process success against pre-defined KPIs to identify opportunities for increasing adoption. Collect feedback and handle the flow of inbound ad hoc requests from the Sales & Services team. Own and oversee the creation of process guides, FAQs, and related materials. Manage a team responsible for supporting a variety of Services-related programs, processes, and initiatives. Please apply if you have: 5-10 years of experience in an Operations and/or Strategy role with people management responsibilities. Advanced Excel skills, including proficiency with pivot tables and VLOOKUP. Deep knowledge of Salesforce (Service Cloud) and Support operations systems. Experience contributing to Salesforce solution design and building a strategic systems roadmap. A passion for discovering and implementing cutting edge AI technologies and solutions. Operational experience measuring and improving efficiency, utilization, scaling initiatives, etc. Contagious enthusiasm and a willingness to take on tough projects with little direction. Strong presentation and written/verbal communication skills, including detailing business processes, use cases, requirements, and project plans. Excellent analytical and reporting capabilities and creative problem-solving, project coordination, and organization skills. Benefits and Perks Work from (almost) anywhere for up to 20 days per year Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth Company-paid subscription to Headspace Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) Paid parental leave Generous paid vacation + time off for your birthday Focus on your career growth: Access to thousands of on-demand e-learnings Travel Discounts Employee Resource Groups Income protection and life assurance Employee Assistance Program - including 24/7 GP & free legal advice Pension plan contributionsDiscounted gym membership Bike2Work Season ticket loan Social events & Thursday happy hours Free lunch 2 days per week At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We're committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve-and fostering a culture where everyone feels welcome to be themselves. If you need adjustments during the application or interview process, or on the job, we're here to support you. Please reach out to your to request any adjustments.
Nov 09, 2025
Full time
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. Reporting to the Director, Revenue Operations, this position is responsible for leading a variety of strategic post-sale initiatives in support of OpenTable's global customer success and account management teams. Candidates for this role must have experience managing a high-performing team, coordinating cross-functional projects and stakeholders, and manipulating large datasets to discover opportunities and trends - all for the purpose of making strategic recommendations to improve customer experience and increase efficiency across the organization. The individual in this role is expected to practice excellent communication, presentation, and technical project management skills and possess extensive knowledge regarding industry standard Support automation and Sales outreach tools. Experience with Salesforce Service Cloud and its suite of AI solutions (Agentforce, Einstein), as well as Salesforce-integrated telephony systems is a must. Familiarity with other customer experience and conversation intelligence tools - such as LevelAI and Clari - is a plus. This position will partner directly with multiple departments including senior leadership, Support, Account Management, Onboarding, and Product & Engineering to support the design and implementation of automated processes, primarily within Salesforce and leveraging AI-powered solutions. In this role, you will: Own OpenTable's Agentforce development roadmap and serve as a key contributor to the OpenTable-Salesforce relationship. Independently lead high-visibility initiatives, including running discovery sessions, developing project timelines, managing testing/execution and measuring results. Proactively communicate with stakeholders and project collaborators to ensure requirements are clearly defined. Serve as a liaison between the Salesforce administration team, the Product & Engineering team, and the Services org, supporting enhancement prioritization efforts and translating technical language to ensure needs and next steps are easily understood. Contribute to end user training development in collaboration with Enablement resources and cross-functional partners for roll-outs of new tools and processes. Monitor feature/process success against pre-defined KPIs to identify opportunities for increasing adoption. Collect feedback and handle the flow of inbound ad hoc requests from the Sales & Services team. Own and oversee the creation of process guides, FAQs, and related materials. Manage a team responsible for supporting a variety of Services-related programs, processes, and initiatives. Please apply if you have: 5-10 years of experience in an Operations and/or Strategy role with people management responsibilities. Advanced Excel skills, including proficiency with pivot tables and VLOOKUP. Deep knowledge of Salesforce (Service Cloud) and Support operations systems. Experience contributing to Salesforce solution design and building a strategic systems roadmap. A passion for discovering and implementing cutting edge AI technologies and solutions. Operational experience measuring and improving efficiency, utilization, scaling initiatives, etc. Contagious enthusiasm and a willingness to take on tough projects with little direction. Strong presentation and written/verbal communication skills, including detailing business processes, use cases, requirements, and project plans. Excellent analytical and reporting capabilities and creative problem-solving, project coordination, and organization skills. Benefits and Perks Work from (almost) anywhere for up to 20 days per year Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth Company-paid subscription to Headspace Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) Paid parental leave Generous paid vacation + time off for your birthday Focus on your career growth: Access to thousands of on-demand e-learnings Travel Discounts Employee Resource Groups Income protection and life assurance Employee Assistance Program - including 24/7 GP & free legal advice Pension plan contributionsDiscounted gym membership Bike2Work Season ticket loan Social events & Thursday happy hours Free lunch 2 days per week At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We're committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve-and fostering a culture where everyone feels welcome to be themselves. If you need adjustments during the application or interview process, or on the job, we're here to support you. Please reach out to your to request any adjustments.
# A&K Travel Group# Job Applicant Cookie Notice Last updated on: June 2, 2025 # Introduction and ScopeThis Job Applicant Cookie Notice (the " Notice ") is designed to assist you in understanding how and why A&K Travel Group Ltd (" AKTG , we, us, " or " our ") on our websites , and (collectively, the " Websites Provider and Cookie Type:Workday ( e.g. , PLAY\_LANG,PLAY\_SESSION, timezoneOffset,SESSIONID) Purpose: Duration:Session Provider and Cookie Type:Workday (TS\ , deviceID, \_cf\_bm) Purpose: Duration:Up to 1 year Provider and Cookie Type:Workday (WorkdayLB\_\ ) Purpose: Duration:Session Opting Out. Changes to this NoticeIf we make any material change to this Notice, we will post the revised Notice to our Websites and update the " Effective Date " above to reflect the date on which the new Notice became effective. Contact UsIf you have any questions about this Notice, please write to the AKTG privacy team by email at . Please allow up to four weeks for us to reply. You can also find more contact information by visiting our Job Applicant Privacy Notice. Job Description: Come and join one of the world's leading luxury travel brands. 60 years after Geoffrey Kent founded A&K, we're still setting the standard for adventurous, luxury holidays. Whichever role you join us in, whether customer facing or behind the scenes, everyone has their part to play in creating one-of-a-kind journeys that go beyond our clients' high expectations.With 55 offices worldwide and an unmatched network of connections across the globe, we offer adventures that can't be experienced with any other tour provider. Working with a team of passionate and knowledgeable people, you'll be able to open doors to private palaces, book Michelin-starred meals in the most remote locations and arrange out-of-hours museum tours. There's always a buzz in the office about the latest ways we've gone the extra mile. Purpose: The role of a Senior Travel Consultant is to take responsibility for existing Abercrombie & Kent clients and build upon our rapidly growing client base. You will be creating memorable journeys, looking after the client from initial contact through to building itineraries, confirming travel arrangements, making contact upon their return, and setting up their next exciting experience of Abercrombie & Kent. Responsibilities Sales At the earliest opportunity, to contact enquiries requested a brochure with a view to nurturing this initial enquiry into an active sales lead. To proactively ensure familiarity with all products developments in your region - most specially those promoted on the A&K website, in brochures, magazines and any other marketing collateral, including special offers. Participate in daily morning catch ups with your Regional Sales Manager - offering them a clear view of how many enquires, quotes, pre and post calls you have for that day. It is expected that a comprehensive daily update is provided, with complete visibility of your to-do list. To routinely attend product training sessions, including participating on company sponsored educational trips. Attend and actively participate in all learning opportunities, offering your expertise to the training team where requested to increase knowledge across the business. Complete the relevant educational pre and post trip paperwork, including the preparation and delivery of a presentation to your team and the office. Use effective questioning techniques to effectively establish client requirements and then use your product knowledge to create a bespoke itinerary, matching these established preferences and requirements. Ensure that itinerary proposals, with quote, are produced and delivered to the client within 24hrs - if this is not possible, then the client must be kept up to date with progress. Prepare quotes within the acceptable margin parameters as set out by the management team. To maintain an efficient, professional and friendly relationship with the client throughout the booking process. Maintain regular contact with clients (and travel agents) to keep them informed of progress and the status of booking, including updating on developments. To call the client pre-travel and post-travel to seek feedback, pre-empt any problems and maintain a courteous relationship. Encourage the client to complete a post-travel questionnaire. Take responsibility for any post-travel problem solving in a professional, expedient and diplomatic manner, always looking to exceed expectations and deliver total client satisfaction. Fully research all itineraries, from the information/costings held on our in-house system or on file, Amadeus for flight information, manuals and guides where necessary. Consult with our ground handlers before a quotation finally becomes a booking. Consultant must ensure that client is advised of likely timescale for this processGeneral Reliably follow all company processes and procedures to ensure maximum efficiency. Additionally, you should also look to make recommendations for enhancements. Actively participate in, and implement learning from, all available hard and soft skills training. Provide cover for absent colleagues so that service delivery to clients is seamless and maintained. Represent Abercrombie & Kent at client events and trade exhibitions and be an ambassador for the brand. Revenue & Profitability Proactively manage the progress of itineraries from initial quote through to bookings and repeat business - specifically following-up all itinerary proposals sent to clients to ensure maximum conversion to bookings to maximise revenue and profit. This involves the very deliberate application of sales techniques. Be aware of individual and team sales targets, always working to ensure these are achieved or exceeded. Maximise margin through adherence to the set margin guidelines and eliminate mistakes through the precise use of the reservations system. Sales Performance Actively promote A&K DMCs, and end-user product. Collect and increase client information to ensure relevant information is retained. Elicit and record specific reasons why a proposed trip did not result in a booking to learn directly from the client and use this knowledge in the future. Sign off the file post-travel, securing repeat business and recommendations. About you Experience of travel within this region (essential) Passionate about travel Travel Industry Experience (desirable) Sales driven and focused A positive team player Articulate and creative Keen to progress and develop a career within the travel industry Enthusiastic and fun What we offer Competitive salary plus commission Company pension plan from start of employment, with employer contributions increasing after 5 and 10 years of service 25 days annual leave - in addition to bank holidays, plus the ability to buy an additional 5 days or sell 5 days Discounted trips through A&K Travel Group Travel Benefit Program (includes friends and family) Discounted Gym Membership - we offer a contribution of up to £35 a month at either Virgin Active Gym (London) or to other gyms through GymFlex. Life Assurance (2x base salary paid out as a tax-free sum) Enhanced Paid Parental Leave - 18 weeks full pay regardless of gender Employee Assistance Program - includes access to wellbeing resources and counselling £1,000 Recruitment Referral Bonus Cycle to work scheme Season Ticket Loans Regular Social EventsIf you would like to learn more about the position, please email Why work for A&K What makes A&K a great place to work is the people. It's our people who foster the supportive environment that will make you proud to work for A&K. There will also be ongoing training and the opportunity
Nov 07, 2025
Full time
# A&K Travel Group# Job Applicant Cookie Notice Last updated on: June 2, 2025 # Introduction and ScopeThis Job Applicant Cookie Notice (the " Notice ") is designed to assist you in understanding how and why A&K Travel Group Ltd (" AKTG , we, us, " or " our ") on our websites , and (collectively, the " Websites Provider and Cookie Type:Workday ( e.g. , PLAY\_LANG,PLAY\_SESSION, timezoneOffset,SESSIONID) Purpose: Duration:Session Provider and Cookie Type:Workday (TS\ , deviceID, \_cf\_bm) Purpose: Duration:Up to 1 year Provider and Cookie Type:Workday (WorkdayLB\_\ ) Purpose: Duration:Session Opting Out. Changes to this NoticeIf we make any material change to this Notice, we will post the revised Notice to our Websites and update the " Effective Date " above to reflect the date on which the new Notice became effective. Contact UsIf you have any questions about this Notice, please write to the AKTG privacy team by email at . Please allow up to four weeks for us to reply. You can also find more contact information by visiting our Job Applicant Privacy Notice. Job Description: Come and join one of the world's leading luxury travel brands. 60 years after Geoffrey Kent founded A&K, we're still setting the standard for adventurous, luxury holidays. Whichever role you join us in, whether customer facing or behind the scenes, everyone has their part to play in creating one-of-a-kind journeys that go beyond our clients' high expectations.With 55 offices worldwide and an unmatched network of connections across the globe, we offer adventures that can't be experienced with any other tour provider. Working with a team of passionate and knowledgeable people, you'll be able to open doors to private palaces, book Michelin-starred meals in the most remote locations and arrange out-of-hours museum tours. There's always a buzz in the office about the latest ways we've gone the extra mile. Purpose: The role of a Senior Travel Consultant is to take responsibility for existing Abercrombie & Kent clients and build upon our rapidly growing client base. You will be creating memorable journeys, looking after the client from initial contact through to building itineraries, confirming travel arrangements, making contact upon their return, and setting up their next exciting experience of Abercrombie & Kent. Responsibilities Sales At the earliest opportunity, to contact enquiries requested a brochure with a view to nurturing this initial enquiry into an active sales lead. To proactively ensure familiarity with all products developments in your region - most specially those promoted on the A&K website, in brochures, magazines and any other marketing collateral, including special offers. Participate in daily morning catch ups with your Regional Sales Manager - offering them a clear view of how many enquires, quotes, pre and post calls you have for that day. It is expected that a comprehensive daily update is provided, with complete visibility of your to-do list. To routinely attend product training sessions, including participating on company sponsored educational trips. Attend and actively participate in all learning opportunities, offering your expertise to the training team where requested to increase knowledge across the business. Complete the relevant educational pre and post trip paperwork, including the preparation and delivery of a presentation to your team and the office. Use effective questioning techniques to effectively establish client requirements and then use your product knowledge to create a bespoke itinerary, matching these established preferences and requirements. Ensure that itinerary proposals, with quote, are produced and delivered to the client within 24hrs - if this is not possible, then the client must be kept up to date with progress. Prepare quotes within the acceptable margin parameters as set out by the management team. To maintain an efficient, professional and friendly relationship with the client throughout the booking process. Maintain regular contact with clients (and travel agents) to keep them informed of progress and the status of booking, including updating on developments. To call the client pre-travel and post-travel to seek feedback, pre-empt any problems and maintain a courteous relationship. Encourage the client to complete a post-travel questionnaire. Take responsibility for any post-travel problem solving in a professional, expedient and diplomatic manner, always looking to exceed expectations and deliver total client satisfaction. Fully research all itineraries, from the information/costings held on our in-house system or on file, Amadeus for flight information, manuals and guides where necessary. Consult with our ground handlers before a quotation finally becomes a booking. Consultant must ensure that client is advised of likely timescale for this processGeneral Reliably follow all company processes and procedures to ensure maximum efficiency. Additionally, you should also look to make recommendations for enhancements. Actively participate in, and implement learning from, all available hard and soft skills training. Provide cover for absent colleagues so that service delivery to clients is seamless and maintained. Represent Abercrombie & Kent at client events and trade exhibitions and be an ambassador for the brand. Revenue & Profitability Proactively manage the progress of itineraries from initial quote through to bookings and repeat business - specifically following-up all itinerary proposals sent to clients to ensure maximum conversion to bookings to maximise revenue and profit. This involves the very deliberate application of sales techniques. Be aware of individual and team sales targets, always working to ensure these are achieved or exceeded. Maximise margin through adherence to the set margin guidelines and eliminate mistakes through the precise use of the reservations system. Sales Performance Actively promote A&K DMCs, and end-user product. Collect and increase client information to ensure relevant information is retained. Elicit and record specific reasons why a proposed trip did not result in a booking to learn directly from the client and use this knowledge in the future. Sign off the file post-travel, securing repeat business and recommendations. About you Experience of travel within this region (essential) Passionate about travel Travel Industry Experience (desirable) Sales driven and focused A positive team player Articulate and creative Keen to progress and develop a career within the travel industry Enthusiastic and fun What we offer Competitive salary plus commission Company pension plan from start of employment, with employer contributions increasing after 5 and 10 years of service 25 days annual leave - in addition to bank holidays, plus the ability to buy an additional 5 days or sell 5 days Discounted trips through A&K Travel Group Travel Benefit Program (includes friends and family) Discounted Gym Membership - we offer a contribution of up to £35 a month at either Virgin Active Gym (London) or to other gyms through GymFlex. Life Assurance (2x base salary paid out as a tax-free sum) Enhanced Paid Parental Leave - 18 weeks full pay regardless of gender Employee Assistance Program - includes access to wellbeing resources and counselling £1,000 Recruitment Referral Bonus Cycle to work scheme Season Ticket Loans Regular Social EventsIf you would like to learn more about the position, please email Why work for A&K What makes A&K a great place to work is the people. It's our people who foster the supportive environment that will make you proud to work for A&K. There will also be ongoing training and the opportunity
Technical Account Manager London - Hybrid or UK - Remote About Snowplow Snowplow is the global leader in customer data infrastructure for AI, enabling every organisation to transform raw behavioural data into governed, high-fidelity fuel for AI-powered applications-including advanced analytics, real-time personalisation engines, and AI agents. Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry, and DPG Media use Snowplow to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrate deep customer context into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviours, hyper-personalise customer experiences, and detect fraud in real time. The Opportunity The Technical Account Manager (TAM) sits within our Technical Services team and reports to the Technical Account Management Lead. This customer-facing role blends technical expertise with consultative support, helping customers solve problems and get value from their data using Snowplow. We view customer activation as key to retention and success. TAMs work closely with clients to understand their data goals and design tailored implementations that drive business outcomes. We're looking for a technically savvy, data-driven individual who thrives in a fast-paced environment and enjoys working with data teams to co-design solutions, implement use cases, and demonstrate impact. The role involves close collaboration with cross-functional teams-Engineering, Product, Sales, Support, and Marketing-to optimise customer strategies and expand use cases. What you'll be doing: Partner with various Snowplow team members to support customer accounts, collaborating with them to deliver value within their unique and complex organisations. Provide consultation and advisory support to customers regarding solutions and use case development, by providing actionable execution of success criteria and solutioning complex problems. Work with customers to identify, diagnose and resolve technical challenges with their Snowplow solution - including front-end implementation, data modelling, real-time data processing, and more. Educate and enable our customers through tailored workshops and advisory sessions. Collaborate with our Solution Architects, to develop and evolve technical assets such as data models, implementation strategies, architectures, and supporting code to bring value to our customers as well as our internal teams. Develop domain expertise in key verticals through deep customer collaborations, general research and industry events/conferences. Work closely with the Customer Success and Strategic Account Management teams to develop long-term strategies and roadmaps for activation and adoption of Snowplow's products. Continue learning and staying current with our products and related technologies, to assist and train both customers and other team members We'd Love to Hear From You If Have: A solid understanding of the data space - cloud infrastructure, database technologies, visualisation tools and other enabling technologies in the modern data stack. Experience working either client-side or agency-side as an analyst, analytics engineer, data engineer, data consultant, or data scientist. SQL and data modelling experience, and proficiency at manipulating data. Experience with direct management of a customer portfolio for continual successPrevious experience designing and implementing complex software solutions, including gathering/developing requirements and interacting with senior technical stakeholders (e.g. CTO, VP, Tech Lead). Previous experience of using Snowplow, (either BDP or open source) is ideal but not required What We Offer You in Return: A competitive package, including share options Flexible working A generous holiday allowance no matter where you are in the world MacBook and home office equipment allowance Enhanced maternity, paternity, shared parental and adoption leave Snowplow is dedicated to building and supporting a brilliant, diverse and hugely inclusive team. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence.
Nov 07, 2025
Full time
Technical Account Manager London - Hybrid or UK - Remote About Snowplow Snowplow is the global leader in customer data infrastructure for AI, enabling every organisation to transform raw behavioural data into governed, high-fidelity fuel for AI-powered applications-including advanced analytics, real-time personalisation engines, and AI agents. Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry, and DPG Media use Snowplow to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrate deep customer context into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviours, hyper-personalise customer experiences, and detect fraud in real time. The Opportunity The Technical Account Manager (TAM) sits within our Technical Services team and reports to the Technical Account Management Lead. This customer-facing role blends technical expertise with consultative support, helping customers solve problems and get value from their data using Snowplow. We view customer activation as key to retention and success. TAMs work closely with clients to understand their data goals and design tailored implementations that drive business outcomes. We're looking for a technically savvy, data-driven individual who thrives in a fast-paced environment and enjoys working with data teams to co-design solutions, implement use cases, and demonstrate impact. The role involves close collaboration with cross-functional teams-Engineering, Product, Sales, Support, and Marketing-to optimise customer strategies and expand use cases. What you'll be doing: Partner with various Snowplow team members to support customer accounts, collaborating with them to deliver value within their unique and complex organisations. Provide consultation and advisory support to customers regarding solutions and use case development, by providing actionable execution of success criteria and solutioning complex problems. Work with customers to identify, diagnose and resolve technical challenges with their Snowplow solution - including front-end implementation, data modelling, real-time data processing, and more. Educate and enable our customers through tailored workshops and advisory sessions. Collaborate with our Solution Architects, to develop and evolve technical assets such as data models, implementation strategies, architectures, and supporting code to bring value to our customers as well as our internal teams. Develop domain expertise in key verticals through deep customer collaborations, general research and industry events/conferences. Work closely with the Customer Success and Strategic Account Management teams to develop long-term strategies and roadmaps for activation and adoption of Snowplow's products. Continue learning and staying current with our products and related technologies, to assist and train both customers and other team members We'd Love to Hear From You If Have: A solid understanding of the data space - cloud infrastructure, database technologies, visualisation tools and other enabling technologies in the modern data stack. Experience working either client-side or agency-side as an analyst, analytics engineer, data engineer, data consultant, or data scientist. SQL and data modelling experience, and proficiency at manipulating data. Experience with direct management of a customer portfolio for continual successPrevious experience designing and implementing complex software solutions, including gathering/developing requirements and interacting with senior technical stakeholders (e.g. CTO, VP, Tech Lead). Previous experience of using Snowplow, (either BDP or open source) is ideal but not required What We Offer You in Return: A competitive package, including share options Flexible working A generous holiday allowance no matter where you are in the world MacBook and home office equipment allowance Enhanced maternity, paternity, shared parental and adoption leave Snowplow is dedicated to building and supporting a brilliant, diverse and hugely inclusive team. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About MuleSoft Customer experiences and expectations are more important than ever, and AI allows organizations to innovate faster- empowering everyone customer-facing to create connected experiences for their customers. While generative AI is a powerful technology, it is only as good as the data that goes into it. With MuleSoft integration, automation, and universal API management, our customers can connect and use data from any source efficiently and quickly. Integration is the foundation for actionable AI, and with MuleSoft, Agentforce agents can take action anywhere. Seamlessly integrate any system, orchestrate complex workflows, and secure mission critical APIs to extend the power of Agentforce across their IT environment, that ultimately creates exceptional employee and customer experiences. Job Description At Salesforce, we're seeking outstanding individuals to join our team as Account Executives with a strong technical background and experience in AI-driven solutions.In this role, you will be pivotal in driving revenue growth and encouraging enduring client relationships and applying innovative technology that redefines customer engagement.As a MuleSoft Account Executive, you will partner with companies to uncover and drive complex digital transformation strategies, utilizing our API Connectivity via the MuleSoft AnyPoint Platform. In this role you will be working directly with C-level executives and partnering with an account team to drive customer business objectives and outcomes. Note: By applying to the Enterprise Account Executive MuleSoft posting, recruiters and hiring managers who support multiple verticals across the organization hiring for Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. You may be aligned to the following verticals :Consumer GoodsEnergy & UtilitiesCommunications, Media, TechnologyBusiness ServicesTravel, Transport, Hospitality Day to Day Our MuleSoft Account Executives engage with existing customers and new leads. They develop strong, positive, trusted relationships with both key stakeholders and c-suite decision makers within their patch, and help customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting. Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives Coordinate internal resources to meet customer business needs Assist with account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment Share both MuleSoft and Salesforce value proposition for existing and/or new customers Drive growth within new and existing, assigned accounts Preferred Qualifications Significant full cycle sales experience with a proven track record of success Experience in selling technical platforms preferred Integration / API Market Awareness Management of large key account(s) Ability to strategize with a large extended team Benefits & Perks Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and moreAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Nov 04, 2025
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About MuleSoft Customer experiences and expectations are more important than ever, and AI allows organizations to innovate faster- empowering everyone customer-facing to create connected experiences for their customers. While generative AI is a powerful technology, it is only as good as the data that goes into it. With MuleSoft integration, automation, and universal API management, our customers can connect and use data from any source efficiently and quickly. Integration is the foundation for actionable AI, and with MuleSoft, Agentforce agents can take action anywhere. Seamlessly integrate any system, orchestrate complex workflows, and secure mission critical APIs to extend the power of Agentforce across their IT environment, that ultimately creates exceptional employee and customer experiences. Job Description At Salesforce, we're seeking outstanding individuals to join our team as Account Executives with a strong technical background and experience in AI-driven solutions.In this role, you will be pivotal in driving revenue growth and encouraging enduring client relationships and applying innovative technology that redefines customer engagement.As a MuleSoft Account Executive, you will partner with companies to uncover and drive complex digital transformation strategies, utilizing our API Connectivity via the MuleSoft AnyPoint Platform. In this role you will be working directly with C-level executives and partnering with an account team to drive customer business objectives and outcomes. Note: By applying to the Enterprise Account Executive MuleSoft posting, recruiters and hiring managers who support multiple verticals across the organization hiring for Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. You may be aligned to the following verticals :Consumer GoodsEnergy & UtilitiesCommunications, Media, TechnologyBusiness ServicesTravel, Transport, Hospitality Day to Day Our MuleSoft Account Executives engage with existing customers and new leads. They develop strong, positive, trusted relationships with both key stakeholders and c-suite decision makers within their patch, and help customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting. Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives Coordinate internal resources to meet customer business needs Assist with account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment Share both MuleSoft and Salesforce value proposition for existing and/or new customers Drive growth within new and existing, assigned accounts Preferred Qualifications Significant full cycle sales experience with a proven track record of success Experience in selling technical platforms preferred Integration / API Market Awareness Management of large key account(s) Ability to strategize with a large extended team Benefits & Perks Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and moreAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
About the Role Constructor's Solutions Architects are responsible for driving a diverse set of product initiatives and technical outcomes with our current client base and, often, with prospective customers. You will play a crucial role in the growth and retention of our customers by providing a unique combination of technical expertise and strategic vision to support their eCommerce and overall business objectives. This is not a role focused on demonstrating and clicking through a piece of vendor software. You will collaborate closely with our customers, understanding their needs and goals, effectively demonstrating how Constructor's AI-Powered eCommerce Search and Product Discovery Platform can be optimized to meet and exceed their expectations. Your strong technical background, combined with effective communication and a penchant for problem solving will be key in achieving sales and retention goals and building lasting customer relationships. The Solutions Architect will be focused on supporting our Account Management team, our Customer Success team, and our Product organization. You will be heavily involved in driving company strategy, product roadmap, and in enabling revenue teams. Supporting these initiatives requires someone highly collaborative, coachable and comfortable working with a variety of departments. Solutions Architects are relied on for thought leadership, the ability to write clear and value-driven documentation and aptitude for process development. The ideal candidate is a skilled listener with innate curiosity that understands the value of "why," and recognizes that "why" almost always comes before "how" and "what". They must have the personal qualities to thrive in a fast-paced sales environment and have the unique ability to gain a 360-degree view of our business to become a creative and technical go-to-market team member for Constructor. You will be required to develop a deep understanding of Constructor's search and product discovery platform, its features, capabilities, and integration methods. Staying up to date with industry trends, competitor offerings, and emerging technologies to articulate the differentiation of Constructor to prospects will be critical. Our next Solutions Architect is well-versed in enterprise eCommerce and has experience with Cloud technologies, data science and analytics/testing principles, SaaS, solution design, software development methodology, security requirements, SaaS architectures, and enterprise integrations. You are comfortable presenting to prospects and partners to showcase Constructor's differentiation and integration methodologies through a lens of technical expertise. Constructor, a 100% remote company, is in the process of building its Solutions Architect team and is seeking individuals who thrive in building out a department, and processes while helping scale out a newer function within the greater organization. This requires a proactive approach to learning and a self-starter mindset especially when faced with ambiguity. Technical Expertise This role requires a strong technical foundation. Ideal candidates should have prior experience working with APIs, data structures, testing and analytics and software integrations. While hands-on development experience is not required, prior coding experience has been beneficial in the role. Key technical expectations include: Working knowledge of front end software development principles and processes Expertise in APIs and integration with them Experience working in retail eCommerce and with various solutions that comprise retailer technology stacks Ability to comprehend complex data structures and prescribe best practices to optimize them Familiarity with data science and statistics principles, A/B testing methodologies and analytics Ability to explain AI and Machine Learning concepts to both technical and non-technical audiences This role is ideal for someone who can bridge the gap between engineering and business teams, ensuring seamless communication and problem-solving in a technical environment. About Us Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we've built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We're passionate about maintaining this and work on the bleeding edge of AI to do so. Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco. We're a passionate team who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today. Time Zone preferred: Eastern Time (US), Western or Central European time zones Minimum of 3+ years in technical selling and consultancy - being able to work with a range of different advanced products to meet a prospect's needs (similar roles include but are not limited to Solutions Architect, Sales Engineer, Pre-Sales Engineer, Solutions Consultant, Pre-Sales Consultant, and Solutions Design) Proven ability to translate technical concepts into business value. Demonstrated success in supporting the sales process with existing customers, from initial discovery to closing deals. Understanding of sales methodologies, negotiation techniques, and customer relationship management. Excellent verbal and written communication skills, with the ability to effectively articulate complex concepts to both technical and non-technical audiences. Active listening skills and the ability to empathize with prospects' challenges and goals. Strong analytical and problem-solving abilities A resourceful, self-starting approach A genuine passion for understanding customer needs and delivering exceptional service Proficiency with REST APIs Understanding of data science and analytics/statistics principles, the ability to articulate these concepts to both technical and non-technical audiences and the ability to tie these principles to business outcomes Experience with ecommerce ecosystems, AI/ML, JavaScript Passion for innovative technology, technical sales, value based conversations Ability to manage several projects simultaneously, work with different salespeople, and support other solutions team colleagues where needed Comfort working with system integrators and customer development teams Enjoy working with prospects and comfortable interacting with C-suite executives ️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year A competitive compensation package including stock options Fully remote team - choose where you live ️ Work from home stipend! We want you to have the resources you need to set up your home office Apple laptops provided for new employees Training and development budget for every employee, refreshed each year Parental leave for qualified employees Work with smart people who will help you grow and make a meaningful impact Diversity, Equity, and Inclusion at Constructor At Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don't meet all of our listed qualifications.
Nov 02, 2025
Full time
About the Role Constructor's Solutions Architects are responsible for driving a diverse set of product initiatives and technical outcomes with our current client base and, often, with prospective customers. You will play a crucial role in the growth and retention of our customers by providing a unique combination of technical expertise and strategic vision to support their eCommerce and overall business objectives. This is not a role focused on demonstrating and clicking through a piece of vendor software. You will collaborate closely with our customers, understanding their needs and goals, effectively demonstrating how Constructor's AI-Powered eCommerce Search and Product Discovery Platform can be optimized to meet and exceed their expectations. Your strong technical background, combined with effective communication and a penchant for problem solving will be key in achieving sales and retention goals and building lasting customer relationships. The Solutions Architect will be focused on supporting our Account Management team, our Customer Success team, and our Product organization. You will be heavily involved in driving company strategy, product roadmap, and in enabling revenue teams. Supporting these initiatives requires someone highly collaborative, coachable and comfortable working with a variety of departments. Solutions Architects are relied on for thought leadership, the ability to write clear and value-driven documentation and aptitude for process development. The ideal candidate is a skilled listener with innate curiosity that understands the value of "why," and recognizes that "why" almost always comes before "how" and "what". They must have the personal qualities to thrive in a fast-paced sales environment and have the unique ability to gain a 360-degree view of our business to become a creative and technical go-to-market team member for Constructor. You will be required to develop a deep understanding of Constructor's search and product discovery platform, its features, capabilities, and integration methods. Staying up to date with industry trends, competitor offerings, and emerging technologies to articulate the differentiation of Constructor to prospects will be critical. Our next Solutions Architect is well-versed in enterprise eCommerce and has experience with Cloud technologies, data science and analytics/testing principles, SaaS, solution design, software development methodology, security requirements, SaaS architectures, and enterprise integrations. You are comfortable presenting to prospects and partners to showcase Constructor's differentiation and integration methodologies through a lens of technical expertise. Constructor, a 100% remote company, is in the process of building its Solutions Architect team and is seeking individuals who thrive in building out a department, and processes while helping scale out a newer function within the greater organization. This requires a proactive approach to learning and a self-starter mindset especially when faced with ambiguity. Technical Expertise This role requires a strong technical foundation. Ideal candidates should have prior experience working with APIs, data structures, testing and analytics and software integrations. While hands-on development experience is not required, prior coding experience has been beneficial in the role. Key technical expectations include: Working knowledge of front end software development principles and processes Expertise in APIs and integration with them Experience working in retail eCommerce and with various solutions that comprise retailer technology stacks Ability to comprehend complex data structures and prescribe best practices to optimize them Familiarity with data science and statistics principles, A/B testing methodologies and analytics Ability to explain AI and Machine Learning concepts to both technical and non-technical audiences This role is ideal for someone who can bridge the gap between engineering and business teams, ensuring seamless communication and problem-solving in a technical environment. About Us Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we've built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We're passionate about maintaining this and work on the bleeding edge of AI to do so. Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco. We're a passionate team who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today. Time Zone preferred: Eastern Time (US), Western or Central European time zones Minimum of 3+ years in technical selling and consultancy - being able to work with a range of different advanced products to meet a prospect's needs (similar roles include but are not limited to Solutions Architect, Sales Engineer, Pre-Sales Engineer, Solutions Consultant, Pre-Sales Consultant, and Solutions Design) Proven ability to translate technical concepts into business value. Demonstrated success in supporting the sales process with existing customers, from initial discovery to closing deals. Understanding of sales methodologies, negotiation techniques, and customer relationship management. Excellent verbal and written communication skills, with the ability to effectively articulate complex concepts to both technical and non-technical audiences. Active listening skills and the ability to empathize with prospects' challenges and goals. Strong analytical and problem-solving abilities A resourceful, self-starting approach A genuine passion for understanding customer needs and delivering exceptional service Proficiency with REST APIs Understanding of data science and analytics/statistics principles, the ability to articulate these concepts to both technical and non-technical audiences and the ability to tie these principles to business outcomes Experience with ecommerce ecosystems, AI/ML, JavaScript Passion for innovative technology, technical sales, value based conversations Ability to manage several projects simultaneously, work with different salespeople, and support other solutions team colleagues where needed Comfort working with system integrators and customer development teams Enjoy working with prospects and comfortable interacting with C-suite executives ️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year A competitive compensation package including stock options Fully remote team - choose where you live ️ Work from home stipend! We want you to have the resources you need to set up your home office Apple laptops provided for new employees Training and development budget for every employee, refreshed each year Parental leave for qualified employees Work with smart people who will help you grow and make a meaningful impact Diversity, Equity, and Inclusion at Constructor At Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don't meet all of our listed qualifications.
JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges.We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Embedding a high-performance sales culture and developing relationships with the team supporting and coaching team members to manage the delivery of your individual and team target. Key tasks Inspiring sales agents to deliver excellent levels of individual/team performance and customer satisfaction. Ensuring digital leads are converted within agreed SLA's Organise and tracking of all potential leads maintaining MIS. Resolution and removal of blockers to support target achievement. Generate and share information on individual and team performance. Provide quality customer service, role modelling values in all interactions with clients. Achieve and monitor the progress of KPI's on a daily / weekly/monthly basis Senior stakeholder engagement across the wider business 121 coaching on sales relevant areas to improve performance People Management Daily coaching and development of team members. Manage any employee relations issues in line with the policies set out by the business. Coach and develop the team to ensure they perform at a high level, ensuring colleagues maintain appropriate knowledge of the business products. Identify address any training and development needs and ensure teams have a personal development plan. Hold team briefing sessions / workshops to update the team on best practice. Ensure calls, emails, web leads and all data traffic are answered within agreed timescales and in an appropriate manner. Own individual and team call observation feedback to manage and improve sales quality Completion of regular performance reviews and support goal setting
Nov 01, 2025
Full time
JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges.We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Embedding a high-performance sales culture and developing relationships with the team supporting and coaching team members to manage the delivery of your individual and team target. Key tasks Inspiring sales agents to deliver excellent levels of individual/team performance and customer satisfaction. Ensuring digital leads are converted within agreed SLA's Organise and tracking of all potential leads maintaining MIS. Resolution and removal of blockers to support target achievement. Generate and share information on individual and team performance. Provide quality customer service, role modelling values in all interactions with clients. Achieve and monitor the progress of KPI's on a daily / weekly/monthly basis Senior stakeholder engagement across the wider business 121 coaching on sales relevant areas to improve performance People Management Daily coaching and development of team members. Manage any employee relations issues in line with the policies set out by the business. Coach and develop the team to ensure they perform at a high level, ensuring colleagues maintain appropriate knowledge of the business products. Identify address any training and development needs and ensure teams have a personal development plan. Hold team briefing sessions / workshops to update the team on best practice. Ensure calls, emails, web leads and all data traffic are answered within agreed timescales and in an appropriate manner. Own individual and team call observation feedback to manage and improve sales quality Completion of regular performance reviews and support goal setting
Head of Data & Analytics (maternity cover) Sheffield City Centre (fully office-based) Salary: £65,000 - £85,000 Start: Early 2026 (with handover/overlap) Contract type: 37 hours per week. Fixed term 13 months. Reporting to: Chief Financial Officer Direct reports: 3 Analysts - Energy sub-team (1 mid who line manages 1 junior), Commercial sub-team (1 mid) UniHomes is a leading UK student accommodation platform operating across 60+ cities, providing a Utility Management Service to our customers. Our Data & Analytics function powers commercial performance, product decisions, and operational efficiency, with increasing demands following investment from our private equity shareholders, Macquarie and LDC. We're hiring an experienced interim Head of Data & Analytics to lead a small, capable team while staying hands on with delivery, whilst being the key data leader in the business. Time split: approximately 70% hands on delivery and 30% leadership scope (team, governance, stakeholders). You'll partner closely with the Management and Executive Team to define and track KPIs, deliver weekly insights, and progress our Data Strategy & Governance. You will be an experienced, hands on analytics leader who's comfortable managing a small team while actively delivering. You will possess strong commercial acumen and will be confident presenting concise insight to senior stakeholders. Key responsibilities Hands on delivery ( 70%) Deliver analytics personally using SQL, dbt, and Tableau (model build, tests, docs, dashboards). Define, iterate, consult on and own KPI frameworks; compile and present the weekly leadership KPI pack. Get hands dirty with a variety of ad hoc and project based analytical tasks (deep dives, quick turnarounds, data triage, QA). Translate business questions into clear analytical deliverables and data stories with measurable impact. Partner closely with the Management and Executive Team on commercial, operational, and product performance metrics. Leadership scope ( 30%) Team leadership & development: coach and support 3 Analysts; maintain rituals (stand ups, code reviews, showcases); manage prioritisation and capacity; support the mid Energy lead who line manages a junior. Data Strategy & Governance: advance documentation standards, testing, quality monitoring, and access/governance practices; champion data literacy. Stakeholder management: work cross functionally (Sales, Marketing, Product, Finance, Ops); shape roadmaps and communicate trade offs and progress. Continue to develop the company's data capability as we aim to mature our data function and usage cases. Skills and experience 5+ years in analytics/data, including 2+ years managing/mentoring (ideally teams of 3-5 Analysts). Proficient in SQL, dbt, and Tableau (or very close equivalents). Track record of KPI design, dashboarding, and insight delivery for senior forums. Experience contributing to Data Strategy and Data Governance initiatives. Excellent communication and stakeholder management. Desirable Experience with Snowflake (or other modern cloud DWH). Exposure to marketplaces, property, or utilities contexts. About us At UniHomes, we are transforming the student rental experience across the UK. As the leading platform for student accommodation advertising and utility management, we provide a streamlined solution that simplifies the process of securing all inclusive housing. Our innovative technology and services are designed to support students, letting agents, and operators by offering a single, comprehensive platform that facilitates every stage of the rental journey. Since our inception in 2015, we have expanded our operations to over 60 cities, partnered with more than 1,000 letting agents and operators, and secured investment from Macquarie Capital and LDC. Our achievements have been recognised through awards such as EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work certification. Operating from our Sheffield City Centre headquarters, our team of over 140 professionals is growing rapidly as we continue to develop industry leading technology and enter new markets. This is an exciting time to join UniHomes. We are looking for talented individuals who are eager to contribute to our mission and be part of a dynamic, forward thinking organisation that is shaping the future of student renting. Core values Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen What do you get when you work here? With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work (GPTW ) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage. Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee of the month award, refer a friend scheme, staff discounts, mental health and financial support, and company social events. At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you. Applicants must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence. We want to hear your unique voice in your application. We love AI, but relying on it solely to write your cover letter and answer the application questions is a missed opportunity to showcase the originality and personality that will make you stand out. Show us the real you. We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.
Oct 31, 2025
Full time
Head of Data & Analytics (maternity cover) Sheffield City Centre (fully office-based) Salary: £65,000 - £85,000 Start: Early 2026 (with handover/overlap) Contract type: 37 hours per week. Fixed term 13 months. Reporting to: Chief Financial Officer Direct reports: 3 Analysts - Energy sub-team (1 mid who line manages 1 junior), Commercial sub-team (1 mid) UniHomes is a leading UK student accommodation platform operating across 60+ cities, providing a Utility Management Service to our customers. Our Data & Analytics function powers commercial performance, product decisions, and operational efficiency, with increasing demands following investment from our private equity shareholders, Macquarie and LDC. We're hiring an experienced interim Head of Data & Analytics to lead a small, capable team while staying hands on with delivery, whilst being the key data leader in the business. Time split: approximately 70% hands on delivery and 30% leadership scope (team, governance, stakeholders). You'll partner closely with the Management and Executive Team to define and track KPIs, deliver weekly insights, and progress our Data Strategy & Governance. You will be an experienced, hands on analytics leader who's comfortable managing a small team while actively delivering. You will possess strong commercial acumen and will be confident presenting concise insight to senior stakeholders. Key responsibilities Hands on delivery ( 70%) Deliver analytics personally using SQL, dbt, and Tableau (model build, tests, docs, dashboards). Define, iterate, consult on and own KPI frameworks; compile and present the weekly leadership KPI pack. Get hands dirty with a variety of ad hoc and project based analytical tasks (deep dives, quick turnarounds, data triage, QA). Translate business questions into clear analytical deliverables and data stories with measurable impact. Partner closely with the Management and Executive Team on commercial, operational, and product performance metrics. Leadership scope ( 30%) Team leadership & development: coach and support 3 Analysts; maintain rituals (stand ups, code reviews, showcases); manage prioritisation and capacity; support the mid Energy lead who line manages a junior. Data Strategy & Governance: advance documentation standards, testing, quality monitoring, and access/governance practices; champion data literacy. Stakeholder management: work cross functionally (Sales, Marketing, Product, Finance, Ops); shape roadmaps and communicate trade offs and progress. Continue to develop the company's data capability as we aim to mature our data function and usage cases. Skills and experience 5+ years in analytics/data, including 2+ years managing/mentoring (ideally teams of 3-5 Analysts). Proficient in SQL, dbt, and Tableau (or very close equivalents). Track record of KPI design, dashboarding, and insight delivery for senior forums. Experience contributing to Data Strategy and Data Governance initiatives. Excellent communication and stakeholder management. Desirable Experience with Snowflake (or other modern cloud DWH). Exposure to marketplaces, property, or utilities contexts. About us At UniHomes, we are transforming the student rental experience across the UK. As the leading platform for student accommodation advertising and utility management, we provide a streamlined solution that simplifies the process of securing all inclusive housing. Our innovative technology and services are designed to support students, letting agents, and operators by offering a single, comprehensive platform that facilitates every stage of the rental journey. Since our inception in 2015, we have expanded our operations to over 60 cities, partnered with more than 1,000 letting agents and operators, and secured investment from Macquarie Capital and LDC. Our achievements have been recognised through awards such as EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work certification. Operating from our Sheffield City Centre headquarters, our team of over 140 professionals is growing rapidly as we continue to develop industry leading technology and enter new markets. This is an exciting time to join UniHomes. We are looking for talented individuals who are eager to contribute to our mission and be part of a dynamic, forward thinking organisation that is shaping the future of student renting. Core values Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen What do you get when you work here? With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work (GPTW ) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage. Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee of the month award, refer a friend scheme, staff discounts, mental health and financial support, and company social events. At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you. Applicants must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence. We want to hear your unique voice in your application. We love AI, but relying on it solely to write your cover letter and answer the application questions is a missed opportunity to showcase the originality and personality that will make you stand out. Show us the real you. We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.
Data Analyst (maternity cover) Sheffield City Centre (fully office based) Salary: £35,000 - £60,000 Start: Early 2026 (with handover/overlap) Contract type: 37 hours per week. Fixed term 13 months from early 2026. Potential for this role to become a permanent hire, depending on business requirements. UniHomes is a leading UK student accommodation platform operating across 60+ cities, providing a Utility Management Service to our customers. Our Data & Analytics function powers commercial performance, product decisions, and operational efficiency, with increasing demands following investment from our private equity shareholders, Macquarie and LDC. We're looking for a talented Data Analyst (Mid to Senior level) to join our established Data & Analytics team for a 13 month maternity cover, with the potential for this role to become permanent. You'll work as a hands on analyst - contributing directly to our dashboards, data models, and insight delivery across Sales, Marketing, Product, Operations, and Finance. This role is ideal for someone commercially minded who enjoys variety, takes ownership of their analysis, and thrives in a fast moving, collaborative environment. You'll be a commercially focused analyst who enjoys getting stuck into data and making a tangible impact. You'll be confident in SQL and BI tools, curious about the "why" behind numbers, and able to communicate findings clearly to non technical audiences. Key responsibilities Analytics delivery Build and enhance Tableau dashboards to monitor key business performance metrics across Sales, Marketing, Product, Operations, and Finance. Develop and maintain SQL models in dbt to transform raw data into reliable, business ready tables. Perform deep drive analyses to identify trends, explain performance drivers, and make actionable recommendations. Support the weekly KPI reporting cadence with clear insight and data visualisation. Collaborate with stakeholders to define metrics, improve data quality, and automate recurring reporting. Work with Sales, Operations, Marketing and Finance to track agent, property, website and budget performance across letting seasons. Finance to track agent, property, website and budget performance across letting seasons. Support Product and Engineering teams with user analytics, experimentation (A/B tests), and feature adoption insights. Conduct ad hoc analyses and investigations - from demand tracking to client engagement and operational efficiency. Team collaboration Participate in peer reviews, model documentation, and QA processes. Contribute to an established analytics stack (Snowflake, dbt, Tableau) - with all core data structures and reporting already in place. Champion best practices in analytical design, reproducibility, and communication of insights. Skills and experience 3-5+ years' experience in data or analytics roles. Strong SQL skills (comfortable joining multiple tables, using CTEs, CASE statements, and window functions). Experience building dashboards in Tableau (or similar tools) and using advanced BI features (e.g., LOD calculations, layered filtering). Commercial awareness and ability to link data insights to business actions. Excellent communication and stakeholder management skills. Desirable Experience with dbt and Snowflake (or other cloud data warehouses). Familiarity with GA4 and Salesforce data. Background in property, utilities, or marketplace businesses. About us At UniHomes, we are transforming the student rental experience across the UK. As the leading platform for student accommodation advertising and utility management, we provide a streamlined solution that simplifies the process of securing all inclusive housing. Our innovative technology and services are designed to support students, letting agents, and operators by offering a single, comprehensive platform that facilitates every stage of the rental journey. Since our inception in 2015, we have expanded our operations to over 60 cities, partnered with more than 1,000 letting agents and operators, and secured investment from Macquarie Capital and LDC. Our achievements have been recognised through awards such as EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work certification. Operating from our Sheffield City Centre headquarters, our team of over 140 professionals is growing rapidly as we continue to develop industry leading technology and enter new markets. This is an exciting time to join UniHomes. We are looking for talented individuals who are eager to contribute to our mission and be part of a dynamic, forward thinking organisation that is shaping the future of student renting. We are a team driven and united by our core values: Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen What do you get when you work here? With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work (GPTW ) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage. Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee of the month award, refer a friend scheme, staff discounts, mental health and financial support, and company social events. At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you. Applicants must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence. We want to hear your unique voice in your application. We love AI, but relying on it solely to write your cover letter and answer the application questions is a missed opportunity to showcase the originality and personality that will make you stand out. Show us the real you. We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.
Oct 31, 2025
Full time
Data Analyst (maternity cover) Sheffield City Centre (fully office based) Salary: £35,000 - £60,000 Start: Early 2026 (with handover/overlap) Contract type: 37 hours per week. Fixed term 13 months from early 2026. Potential for this role to become a permanent hire, depending on business requirements. UniHomes is a leading UK student accommodation platform operating across 60+ cities, providing a Utility Management Service to our customers. Our Data & Analytics function powers commercial performance, product decisions, and operational efficiency, with increasing demands following investment from our private equity shareholders, Macquarie and LDC. We're looking for a talented Data Analyst (Mid to Senior level) to join our established Data & Analytics team for a 13 month maternity cover, with the potential for this role to become permanent. You'll work as a hands on analyst - contributing directly to our dashboards, data models, and insight delivery across Sales, Marketing, Product, Operations, and Finance. This role is ideal for someone commercially minded who enjoys variety, takes ownership of their analysis, and thrives in a fast moving, collaborative environment. You'll be a commercially focused analyst who enjoys getting stuck into data and making a tangible impact. You'll be confident in SQL and BI tools, curious about the "why" behind numbers, and able to communicate findings clearly to non technical audiences. Key responsibilities Analytics delivery Build and enhance Tableau dashboards to monitor key business performance metrics across Sales, Marketing, Product, Operations, and Finance. Develop and maintain SQL models in dbt to transform raw data into reliable, business ready tables. Perform deep drive analyses to identify trends, explain performance drivers, and make actionable recommendations. Support the weekly KPI reporting cadence with clear insight and data visualisation. Collaborate with stakeholders to define metrics, improve data quality, and automate recurring reporting. Work with Sales, Operations, Marketing and Finance to track agent, property, website and budget performance across letting seasons. Finance to track agent, property, website and budget performance across letting seasons. Support Product and Engineering teams with user analytics, experimentation (A/B tests), and feature adoption insights. Conduct ad hoc analyses and investigations - from demand tracking to client engagement and operational efficiency. Team collaboration Participate in peer reviews, model documentation, and QA processes. Contribute to an established analytics stack (Snowflake, dbt, Tableau) - with all core data structures and reporting already in place. Champion best practices in analytical design, reproducibility, and communication of insights. Skills and experience 3-5+ years' experience in data or analytics roles. Strong SQL skills (comfortable joining multiple tables, using CTEs, CASE statements, and window functions). Experience building dashboards in Tableau (or similar tools) and using advanced BI features (e.g., LOD calculations, layered filtering). Commercial awareness and ability to link data insights to business actions. Excellent communication and stakeholder management skills. Desirable Experience with dbt and Snowflake (or other cloud data warehouses). Familiarity with GA4 and Salesforce data. Background in property, utilities, or marketplace businesses. About us At UniHomes, we are transforming the student rental experience across the UK. As the leading platform for student accommodation advertising and utility management, we provide a streamlined solution that simplifies the process of securing all inclusive housing. Our innovative technology and services are designed to support students, letting agents, and operators by offering a single, comprehensive platform that facilitates every stage of the rental journey. Since our inception in 2015, we have expanded our operations to over 60 cities, partnered with more than 1,000 letting agents and operators, and secured investment from Macquarie Capital and LDC. Our achievements have been recognised through awards such as EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work certification. Operating from our Sheffield City Centre headquarters, our team of over 140 professionals is growing rapidly as we continue to develop industry leading technology and enter new markets. This is an exciting time to join UniHomes. We are looking for talented individuals who are eager to contribute to our mission and be part of a dynamic, forward thinking organisation that is shaping the future of student renting. We are a team driven and united by our core values: Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen What do you get when you work here? With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work (GPTW ) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage. Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee of the month award, refer a friend scheme, staff discounts, mental health and financial support, and company social events. At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you. Applicants must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence. We want to hear your unique voice in your application. We love AI, but relying on it solely to write your cover letter and answer the application questions is a missed opportunity to showcase the originality and personality that will make you stand out. Show us the real you. We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.
# Data Analyst (maternity cover) Data and Analytics Data Analyst (maternity cover)Sheffield, South Yorkshire, United Kingdom Salary: £35,000 - £60,000 Start: Early 2026 (with handover/overlap) Contract: 37 hours per week. Fixed term 13 months. Potential for this role to become a permanent hire, depending on business requirements.UniHomes is a leading UK student accommodation platform operating across 60+ cities, providing a Utility Management Service to our customers. Our Data & Analytics function powers commercial performance, product decisions, and operational efficiency, with increasing demands following investment from our private equity shareholders, Macquarie and LDC. We're looking for a talented Data Analyst (Mid to Senior level) to join our established Data & Analytics team for a 13-month maternity cover, with the potential for this role to become permanent. You'll work as a hands-on analyst - contributing directly to our dashboards, data models, and insight delivery across Sales, Marketing, Product, Operations, and Finance. This role is ideal for someone commercially minded who enjoys variety, takes ownership of their analysis, and thrives in a fast-moving, collaborative environment. You'll be a commercially focused analyst who enjoys getting stuck into data and making a tangible impact. You'll be confident in SQL and BI tools, curious about the "why" behind numbers, and able to communicate findings clearly to non-technical audiences. Key responsibilities: Analytics delivery: + Build and enhance Tableau dashboards to monitor key business performance metrics across Sales, Marketing, Product, Operations, and Finance. + Develop and maintain SQL models in dbt to transform raw data into reliable, business-ready tables. + Perform deep-dive analyses to identify trends, explain performance drivers, and make actionable recommendations. + Support the weekly KPI reporting cadence with clear insight and data visualisation. + Collaborate with stakeholders to define metrics, improve data quality, and automate recurring reporting. + Work with Sales, Operations, Marketing and Finance to track agent, property, website, and budget performance across letting seasons. + Finance to track agent, property, website, and budget performance across letting seasons. Support Product and Engineering teams with user analytics, experimentation (A/B tests), and feature adoption insights. + Conduct ad-hoc analyses and investigations - from demand tracking to client engagement and operational efficiency. Team collaboration: + Participate in peer reviews, model documentation, and QA processes. + Contribute to an established analytics stack (Snowflake, dbt, Tableau) - with all core data structures and reporting already in place. + Champion best practices in analytical design, reproducibility, and communication of insights. Skills and experience: 3-5+ years' experience in data or analytics roles. Strong SQL skills (comfortable joining multiple tables, using CTEs, CASE statements, and window functions). Experience building dashboards in Tableau (or similar tools) and using advanced BI features (e.g., LOD calculations, layered filtering). Commercial awareness and ability to link data insights to business actions. Excellent communication and stakeholder management skills. Desirable: Experience with dbt and Snowflake (or other cloud data warehouses). Familiarity with GA4 and Salesforce data. Background in property, utilities, or marketplace businesses.At UniHomes, we are transforming the student rental experience across the UK. As the leading platform for student accommodation advertising and utility management, we provide a streamlined solution that simplifies the process of securing all-inclusive housing. Our innovative technology and services are designed to support students, letting agents, and operators by offering a single, comprehensive platform that facilitates every stage of the rental journey. Since our inception in 2015, we have expanded our operations to over 60 cities, partnered with more than 1,000 letting agents and operators, and secured investment from Macquarie Capital and LDC. Our achievements have been recognised through awards such as EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work certification. Operating from our Sheffield City Centre headquarters, our team of over 140 professionals is growing rapidly as we continue to develop industry-leading technology and enter new markets. This is an exciting time to join UniHomes. We are looking for talented individuals who are eager to contribute to our mission and be part of a dynamic, forward-thinking organisation that is shaping the future of student renting. We are a team driven and united by our core values: Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work (GPTW) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage.Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee of the month award, refer a friend scheme, staff discounts, mental health and financial support, and company social events.At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you. We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding. Salary Salary: £35,000 - £60,000Type Full TimeLocation Sheffield This site requires JavaScript to be enabled. JavaScript is used on this site to improve user experience and enable functionality without JavaScript this site wont work as required Once JavaScript is enabled, this message will be removed.
Oct 31, 2025
Full time
# Data Analyst (maternity cover) Data and Analytics Data Analyst (maternity cover)Sheffield, South Yorkshire, United Kingdom Salary: £35,000 - £60,000 Start: Early 2026 (with handover/overlap) Contract: 37 hours per week. Fixed term 13 months. Potential for this role to become a permanent hire, depending on business requirements.UniHomes is a leading UK student accommodation platform operating across 60+ cities, providing a Utility Management Service to our customers. Our Data & Analytics function powers commercial performance, product decisions, and operational efficiency, with increasing demands following investment from our private equity shareholders, Macquarie and LDC. We're looking for a talented Data Analyst (Mid to Senior level) to join our established Data & Analytics team for a 13-month maternity cover, with the potential for this role to become permanent. You'll work as a hands-on analyst - contributing directly to our dashboards, data models, and insight delivery across Sales, Marketing, Product, Operations, and Finance. This role is ideal for someone commercially minded who enjoys variety, takes ownership of their analysis, and thrives in a fast-moving, collaborative environment. You'll be a commercially focused analyst who enjoys getting stuck into data and making a tangible impact. You'll be confident in SQL and BI tools, curious about the "why" behind numbers, and able to communicate findings clearly to non-technical audiences. Key responsibilities: Analytics delivery: + Build and enhance Tableau dashboards to monitor key business performance metrics across Sales, Marketing, Product, Operations, and Finance. + Develop and maintain SQL models in dbt to transform raw data into reliable, business-ready tables. + Perform deep-dive analyses to identify trends, explain performance drivers, and make actionable recommendations. + Support the weekly KPI reporting cadence with clear insight and data visualisation. + Collaborate with stakeholders to define metrics, improve data quality, and automate recurring reporting. + Work with Sales, Operations, Marketing and Finance to track agent, property, website, and budget performance across letting seasons. + Finance to track agent, property, website, and budget performance across letting seasons. Support Product and Engineering teams with user analytics, experimentation (A/B tests), and feature adoption insights. + Conduct ad-hoc analyses and investigations - from demand tracking to client engagement and operational efficiency. Team collaboration: + Participate in peer reviews, model documentation, and QA processes. + Contribute to an established analytics stack (Snowflake, dbt, Tableau) - with all core data structures and reporting already in place. + Champion best practices in analytical design, reproducibility, and communication of insights. Skills and experience: 3-5+ years' experience in data or analytics roles. Strong SQL skills (comfortable joining multiple tables, using CTEs, CASE statements, and window functions). Experience building dashboards in Tableau (or similar tools) and using advanced BI features (e.g., LOD calculations, layered filtering). Commercial awareness and ability to link data insights to business actions. Excellent communication and stakeholder management skills. Desirable: Experience with dbt and Snowflake (or other cloud data warehouses). Familiarity with GA4 and Salesforce data. Background in property, utilities, or marketplace businesses.At UniHomes, we are transforming the student rental experience across the UK. As the leading platform for student accommodation advertising and utility management, we provide a streamlined solution that simplifies the process of securing all-inclusive housing. Our innovative technology and services are designed to support students, letting agents, and operators by offering a single, comprehensive platform that facilitates every stage of the rental journey. Since our inception in 2015, we have expanded our operations to over 60 cities, partnered with more than 1,000 letting agents and operators, and secured investment from Macquarie Capital and LDC. Our achievements have been recognised through awards such as EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work certification. Operating from our Sheffield City Centre headquarters, our team of over 140 professionals is growing rapidly as we continue to develop industry-leading technology and enter new markets. This is an exciting time to join UniHomes. We are looking for talented individuals who are eager to contribute to our mission and be part of a dynamic, forward-thinking organisation that is shaping the future of student renting. We are a team driven and united by our core values: Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work (GPTW) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage.Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee of the month award, refer a friend scheme, staff discounts, mental health and financial support, and company social events.At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you. We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding. Salary Salary: £35,000 - £60,000Type Full TimeLocation Sheffield This site requires JavaScript to be enabled. JavaScript is used on this site to improve user experience and enable functionality without JavaScript this site wont work as required Once JavaScript is enabled, this message will be removed.
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? As a Senior Engineer in Dublin / London, you'll be a trusted technical advisor to our customers, helping them integrate, deploy, and maximize the value of Intercom and Fin, our AI Agent. You'll work closely with Customer Success Managers, Sales Engineers, and R&D teams to provide strategic guidance, technical expertise, and hands-on support for API integrations, security reviews, and AI-driven automation strategies. This role is ideal for someone who is deeply technical, customer-focussed, and excited about AI-powered customer service. You'll help businesses unlock the full potential of Intercom and Fin, ensuring seamless implementation and long-term success. What Will I Be Doing? Assist customers in optimizing Intercom and Fin, ensuring successful deployments and effective usage. Advise on integrations, helping customers connect Fin with their existing tech stack via APIs, webhooks, and automation workflows. Lead technical discovery sessions, assess customer requirements and design scalable solutions. Solve complex technical challenges, working cross-functionally with Customer Success, Sales Engineering, and R&D teams. Provide technical enablement, educating customers on best practices for AI-driven automation and conversational AI. Develop a technical point of view to demonstrate Intercom and Fin's impact on customer support operations. Support security reviews and RFPs, while assisting with compliance with enterprise architecture best practices. Advocate for customers internally, providing feedback to Product and Engineering to enhance Intercom and Fin's capabilities. Develop technical content, including documentation, integration guides, and knowledge-sharing resources. What Skills Do I Need? 6+ years of experience in a Solutions Architect, Technical Consultant, or similar role at a SaaS company. Strong technical expertise in APIs, integrations, and automation frameworks. Deep understanding of AI-driven automation, LLMs, and customer support technologies. Experience with security reviews, compliance requirements, and enterprise IT environments. Excellent communicator, able to convey complex topics to both engineers and non-technical audiences at varying levels of detail and complexity. A problem-solver who thrives in fast-paced environments and can manage multiple projects. Passionate about customer success, with a track record of helping businesses adopt and scale new technologies. Experience with Intercom or similar customer support platforms is a plus. Benefits Competitive salary and meaningful equity Comprehensive medical, dental, and vision coverage Regular compensation reviews - great work is rewarded! Flexible paid time off policy Paid Parental Leave Program In-office bicycle storage Fun events for Intercomrades, friends, and family! Apply today to join Intercom and help us deliver exceptional value and trust to our customers while building the future of customer communication. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. Equal Employment Opportunity We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Are you authorised to work in the country in which this role is located? We sponsor immigration for some roles, so we encourage you to still apply if you require sponsorship. Note: This description reflects English content only and is not a regulatory document.
Oct 30, 2025
Full time
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? As a Senior Engineer in Dublin / London, you'll be a trusted technical advisor to our customers, helping them integrate, deploy, and maximize the value of Intercom and Fin, our AI Agent. You'll work closely with Customer Success Managers, Sales Engineers, and R&D teams to provide strategic guidance, technical expertise, and hands-on support for API integrations, security reviews, and AI-driven automation strategies. This role is ideal for someone who is deeply technical, customer-focussed, and excited about AI-powered customer service. You'll help businesses unlock the full potential of Intercom and Fin, ensuring seamless implementation and long-term success. What Will I Be Doing? Assist customers in optimizing Intercom and Fin, ensuring successful deployments and effective usage. Advise on integrations, helping customers connect Fin with their existing tech stack via APIs, webhooks, and automation workflows. Lead technical discovery sessions, assess customer requirements and design scalable solutions. Solve complex technical challenges, working cross-functionally with Customer Success, Sales Engineering, and R&D teams. Provide technical enablement, educating customers on best practices for AI-driven automation and conversational AI. Develop a technical point of view to demonstrate Intercom and Fin's impact on customer support operations. Support security reviews and RFPs, while assisting with compliance with enterprise architecture best practices. Advocate for customers internally, providing feedback to Product and Engineering to enhance Intercom and Fin's capabilities. Develop technical content, including documentation, integration guides, and knowledge-sharing resources. What Skills Do I Need? 6+ years of experience in a Solutions Architect, Technical Consultant, or similar role at a SaaS company. Strong technical expertise in APIs, integrations, and automation frameworks. Deep understanding of AI-driven automation, LLMs, and customer support technologies. Experience with security reviews, compliance requirements, and enterprise IT environments. Excellent communicator, able to convey complex topics to both engineers and non-technical audiences at varying levels of detail and complexity. A problem-solver who thrives in fast-paced environments and can manage multiple projects. Passionate about customer success, with a track record of helping businesses adopt and scale new technologies. Experience with Intercom or similar customer support platforms is a plus. Benefits Competitive salary and meaningful equity Comprehensive medical, dental, and vision coverage Regular compensation reviews - great work is rewarded! Flexible paid time off policy Paid Parental Leave Program In-office bicycle storage Fun events for Intercomrades, friends, and family! Apply today to join Intercom and help us deliver exceptional value and trust to our customers while building the future of customer communication. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. Equal Employment Opportunity We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Are you authorised to work in the country in which this role is located? We sponsor immigration for some roles, so we encourage you to still apply if you require sponsorship. Note: This description reflects English content only and is not a regulatory document.
Welcome to KFC. Home of the real ones. We sell the world's best chicken. Seriously. And we've done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we're proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago. Across the Restaurant Support Centre (RSC), we come to work to be ourselves, and to make something of ourselves. We want to see our potential go that little bit further, as part of one of the world's most iconic brands. What's the gig? Well, you support our restaurants - and we'll support you every step of the way. Simple. Our doors are open - and they can take you anywhere. All we ask is that you be you. Because that makes us, us. Sound good? Great. Let's find out about that job. THE TEAM We're the team that brings KFC to life - literally, turning big ambition into brilliant bricks and mortar. From new builds to bold remodels, we are responsible for shaping the spaces where our people work and our customers experience our brand. We cover it all: acquiring and building new restaurants, supporting our franchisees on their development journeys, and managing the design, lease, and layout of every equity restaurant - both current and future. ABOUT THE ROLE Working for a brand that first came to Britain 60 years ago and now has annual sales of 1.8 billion dollars and over 1000 restaurants, employing 28,000 people, you will help acquire more restaurant sites to grow our estate. The Development Department consists of c. 20 people and this role sits within the Acquisition and Estates team. The development team covers site acquisition, market planning, estate management, store construction and design. We have a passionate appetite to expand further to reach our fans who don't have KFCs nearby, whether in London, smaller market towns or as part of our growing roadside network. KFC is a franchise business with a large equity portfolio as well and you will acquire sites for the brand, working with our favoured agents and external partners, and also developing great partnerships with our expanding franchisees. This role will be Field based with travel to RSC in Woking once a month. WHAT YOU WILL SPEND YOUR TIME DOING: Reporting to Senior AQM to source sites, whether in-town assets or drive-thrus through knowing territories well and visiting regularly in the South East, East Anglia and outskirts of London. Build and leverage contacts network with agents and landlords to land sites above competitors Negotiate the best deals for the brand to ensure best value Work up sites for monthly board approvals Consult and advise our franchisees on their site approvals Manage the critical path of HOTs, feasibility, the planning process and legal requirements where applicable. Track upcoming developments and create a strong future pipeline Building relationships, supporting the Senior AQM and our Franchisees on all Acquisition and Development plans Networking in property market and consulting with internal KFC stakeholders Analysis of KFC comparable data Internal pipeline management from source to opening WHAT WE'D LOVE FROM YOU ABOUT YOU Team player Motivated self-starter with flexible working attitude Maniacal about doing property deals in fast moving market Desire to learn and develop in a small but highly effective team Problem solving and project management skills with proven commercial judgement KFC Believer EXPERIENCE Minimum 3 years experience Ideally MRICS qualified Good experience in a multi-site retail environment Knowledge of the F&B, Retail or Leisure sectors (Preferred) Demonstrated track record on acquiring a large number of successful new sites WHAT'S IN IT FOR YOU: We offer benefits that make your life that little bit easier, because we know the juggle is real. From flexible, hybrid working to Fri-Yay early finishes and Live Well Days, we've created a package that supports the real you, in and out of work. YOU'LL GET: Remote/ Hybrid working (This role is field based and we are looking for someone that has flexibility to travel to all of our Restaurants across the South East, with occasional travel to our RSC in Woking) Up to 11% company pension contributions Fri-Yay finishes at 1pm every Friday 25 days' holiday (plus bank hols) a 5 Live Well Days a year, just for you Bonus scheme linked to company & personal performance Private healthcare, Digital GP access & mental health coaching Enhanced parental leave and flexible return options Study support, income protection, life cover & more And yes-25% off the chicken Because real ones deserve real rewards. THE ROAD TO BECOMING A REAL ONE Apply (Go on do it) - send us your CV and answer a couple of app questions. Intro call with our Talent Team Virtual call with Hiring Manager + Agency Partner F2F interview at our HQ, Home of The Real Ones in Woking KFC FOR EVERYONE: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups from all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Please note: this role is based in the South East - looking for properties in East Anglia and outskirts of London. Ready? We hope so, if you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you. Beware of fake job postings using Yum! and/or our brand logos KFC, Pizza Hut, Taco Bell and Habit Burger & Grill on fraudulent sites. Yum! Brands only posts jobs on official careers pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.
Oct 30, 2025
Full time
Welcome to KFC. Home of the real ones. We sell the world's best chicken. Seriously. And we've done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we're proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago. Across the Restaurant Support Centre (RSC), we come to work to be ourselves, and to make something of ourselves. We want to see our potential go that little bit further, as part of one of the world's most iconic brands. What's the gig? Well, you support our restaurants - and we'll support you every step of the way. Simple. Our doors are open - and they can take you anywhere. All we ask is that you be you. Because that makes us, us. Sound good? Great. Let's find out about that job. THE TEAM We're the team that brings KFC to life - literally, turning big ambition into brilliant bricks and mortar. From new builds to bold remodels, we are responsible for shaping the spaces where our people work and our customers experience our brand. We cover it all: acquiring and building new restaurants, supporting our franchisees on their development journeys, and managing the design, lease, and layout of every equity restaurant - both current and future. ABOUT THE ROLE Working for a brand that first came to Britain 60 years ago and now has annual sales of 1.8 billion dollars and over 1000 restaurants, employing 28,000 people, you will help acquire more restaurant sites to grow our estate. The Development Department consists of c. 20 people and this role sits within the Acquisition and Estates team. The development team covers site acquisition, market planning, estate management, store construction and design. We have a passionate appetite to expand further to reach our fans who don't have KFCs nearby, whether in London, smaller market towns or as part of our growing roadside network. KFC is a franchise business with a large equity portfolio as well and you will acquire sites for the brand, working with our favoured agents and external partners, and also developing great partnerships with our expanding franchisees. This role will be Field based with travel to RSC in Woking once a month. WHAT YOU WILL SPEND YOUR TIME DOING: Reporting to Senior AQM to source sites, whether in-town assets or drive-thrus through knowing territories well and visiting regularly in the South East, East Anglia and outskirts of London. Build and leverage contacts network with agents and landlords to land sites above competitors Negotiate the best deals for the brand to ensure best value Work up sites for monthly board approvals Consult and advise our franchisees on their site approvals Manage the critical path of HOTs, feasibility, the planning process and legal requirements where applicable. Track upcoming developments and create a strong future pipeline Building relationships, supporting the Senior AQM and our Franchisees on all Acquisition and Development plans Networking in property market and consulting with internal KFC stakeholders Analysis of KFC comparable data Internal pipeline management from source to opening WHAT WE'D LOVE FROM YOU ABOUT YOU Team player Motivated self-starter with flexible working attitude Maniacal about doing property deals in fast moving market Desire to learn and develop in a small but highly effective team Problem solving and project management skills with proven commercial judgement KFC Believer EXPERIENCE Minimum 3 years experience Ideally MRICS qualified Good experience in a multi-site retail environment Knowledge of the F&B, Retail or Leisure sectors (Preferred) Demonstrated track record on acquiring a large number of successful new sites WHAT'S IN IT FOR YOU: We offer benefits that make your life that little bit easier, because we know the juggle is real. From flexible, hybrid working to Fri-Yay early finishes and Live Well Days, we've created a package that supports the real you, in and out of work. YOU'LL GET: Remote/ Hybrid working (This role is field based and we are looking for someone that has flexibility to travel to all of our Restaurants across the South East, with occasional travel to our RSC in Woking) Up to 11% company pension contributions Fri-Yay finishes at 1pm every Friday 25 days' holiday (plus bank hols) a 5 Live Well Days a year, just for you Bonus scheme linked to company & personal performance Private healthcare, Digital GP access & mental health coaching Enhanced parental leave and flexible return options Study support, income protection, life cover & more And yes-25% off the chicken Because real ones deserve real rewards. THE ROAD TO BECOMING A REAL ONE Apply (Go on do it) - send us your CV and answer a couple of app questions. Intro call with our Talent Team Virtual call with Hiring Manager + Agency Partner F2F interview at our HQ, Home of The Real Ones in Woking KFC FOR EVERYONE: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups from all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Please note: this role is based in the South East - looking for properties in East Anglia and outskirts of London. Ready? We hope so, if you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you. Beware of fake job postings using Yum! and/or our brand logos KFC, Pizza Hut, Taco Bell and Habit Burger & Grill on fraudulent sites. Yum! Brands only posts jobs on official careers pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.
# Head of Data & Analytics (maternity cover) Data and Analytics Head of Data & Analytics (maternity cover)Sheffield, South Yorkshire, United Kingdom Salary: £65,000 - £85,000 Start: Early 2026 (with handover/overlap) Contract: 37 hours per week. Fixed term 13 months Reporting to: Chief Financial Officer Direct reports: 3 Analysts - Energy sub-team (1 mid who line-manages 1 junior), Commercial sub-team (1 mid)UniHomes is a leading UK student accommodation platform operating across 60+ cities, providing a Utility Management Service to our customers. Our Data & Analytics function powers commercial performance, product decisions, and operational efficiency, with increasing demands following investment from our private equity shareholders, Macquarie and LDC. We're hiring an experienced interim Head of Data & Analytics to lead a small, capable team while staying hands-on with delivery, whilst being the key data leader in the business. Time split: approximately 70% hands-on delivery and 30% leadership scope (team, governance, stakeholders). You'll partner closely with the Management and Executive Team to define and track KPIs, deliver weekly insights, and progress our Data Strategy & Governance. You will be an experienced, hands-on analytics leader who's comfortable managing a small team while actively delivering. You will possess strong commercial acumen and will be confident presenting concise insight to senior stakeholders. Key responsibilities: Hands-on delivery ( 70%) + Deliver analytics personally using SQL, dbt, and Tableau (model build, tests, docs, dashboards). + Define, iterate, consult on and own KPI frameworks; compile and present the weekly leadership KPI pack. + Get hands dirty with a variety of ad hoc and project-based analytical tasks (deep-dives, quick turnarounds, data triage, QA). + Translate business questions into clear analytical deliverables and data stories with measurable impact. + Partner closely with the Management and Executive Team on commercial, operational, and product performance metrics. Leadership scope ( 30%) + Team leadership & development: coach and support 3 Analysts; maintain rituals (stand-ups, code reviews, showcases); manage prioritisation and capacity; support the mid Energy lead who line-manages a junior. + Data Strategy & Governance: advance documentation standards, testing, quality monitoring, and access/governance practices; champion data literacy. + Stakeholder management: work cross-functionally (Sales, Marketing, Product, Finance, Ops); shape roadmaps and communicate trade-offs and progress. + Continue to develop the company's data capability as we aim to mature our data function and usage cases. Skills and experience: 5+ years in analytics/data, including 2+ years managing/mentoring (ideally teams of 3-5 Analysts). Proficient in SQL, dbt, and Tableau (or very close equivalents). Track record of KPI design, dashboarding, and insight delivery for senior forums. Experience contributing to Data Strategy and Data Governance initiatives. Excellent communication and stakeholder management. Desirable: Experience with Snowflake (or other modern cloud DWH). Exposure to marketplaces, property, or utilities contexts.At UniHomes, we are transforming the student rental experience across the UK. As the leading platform for student accommodation advertising and utility management, we provide a streamlined solution that simplifies the process of securing all-inclusive housing. Our innovative technology and services are designed to support students, letting agents, and operators by offering a single, comprehensive platform that facilitates every stage of the rental journey. Since our inception in 2015, we have expanded our operations to over 60 cities, partnered with more than 1,000 letting agents and operators, and secured investment from Macquarie Capital and LDC. Our achievements have been recognised through awards such as EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work certification. Operating from our Sheffield City Centre headquarters, our team of over 140 professionals is growing rapidly as we continue to develop industry-leading technology and enter new markets. This is an exciting time to join UniHomes. We are looking for talented individuals who are eager to contribute to our mission and be part of a dynamic, forward-thinking organisation that is shaping the future of student renting. We are a team driven and united by our core values: Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work (GPTW) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage.Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee of the month award, refer a friend scheme, staff discounts, mental health and financial support, and company social events.At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you. We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding. Salary Salary: £65,000 - £85,000Type Full TimeLocation Sheffield This site requires JavaScript to be enabled. JavaScript is used on this site to improve user experience and enable functionality without JavaScript this site wont work as required Once JavaScript is enabled, this message will be removed.
Oct 30, 2025
Full time
# Head of Data & Analytics (maternity cover) Data and Analytics Head of Data & Analytics (maternity cover)Sheffield, South Yorkshire, United Kingdom Salary: £65,000 - £85,000 Start: Early 2026 (with handover/overlap) Contract: 37 hours per week. Fixed term 13 months Reporting to: Chief Financial Officer Direct reports: 3 Analysts - Energy sub-team (1 mid who line-manages 1 junior), Commercial sub-team (1 mid)UniHomes is a leading UK student accommodation platform operating across 60+ cities, providing a Utility Management Service to our customers. Our Data & Analytics function powers commercial performance, product decisions, and operational efficiency, with increasing demands following investment from our private equity shareholders, Macquarie and LDC. We're hiring an experienced interim Head of Data & Analytics to lead a small, capable team while staying hands-on with delivery, whilst being the key data leader in the business. Time split: approximately 70% hands-on delivery and 30% leadership scope (team, governance, stakeholders). You'll partner closely with the Management and Executive Team to define and track KPIs, deliver weekly insights, and progress our Data Strategy & Governance. You will be an experienced, hands-on analytics leader who's comfortable managing a small team while actively delivering. You will possess strong commercial acumen and will be confident presenting concise insight to senior stakeholders. Key responsibilities: Hands-on delivery ( 70%) + Deliver analytics personally using SQL, dbt, and Tableau (model build, tests, docs, dashboards). + Define, iterate, consult on and own KPI frameworks; compile and present the weekly leadership KPI pack. + Get hands dirty with a variety of ad hoc and project-based analytical tasks (deep-dives, quick turnarounds, data triage, QA). + Translate business questions into clear analytical deliverables and data stories with measurable impact. + Partner closely with the Management and Executive Team on commercial, operational, and product performance metrics. Leadership scope ( 30%) + Team leadership & development: coach and support 3 Analysts; maintain rituals (stand-ups, code reviews, showcases); manage prioritisation and capacity; support the mid Energy lead who line-manages a junior. + Data Strategy & Governance: advance documentation standards, testing, quality monitoring, and access/governance practices; champion data literacy. + Stakeholder management: work cross-functionally (Sales, Marketing, Product, Finance, Ops); shape roadmaps and communicate trade-offs and progress. + Continue to develop the company's data capability as we aim to mature our data function and usage cases. Skills and experience: 5+ years in analytics/data, including 2+ years managing/mentoring (ideally teams of 3-5 Analysts). Proficient in SQL, dbt, and Tableau (or very close equivalents). Track record of KPI design, dashboarding, and insight delivery for senior forums. Experience contributing to Data Strategy and Data Governance initiatives. Excellent communication and stakeholder management. Desirable: Experience with Snowflake (or other modern cloud DWH). Exposure to marketplaces, property, or utilities contexts.At UniHomes, we are transforming the student rental experience across the UK. As the leading platform for student accommodation advertising and utility management, we provide a streamlined solution that simplifies the process of securing all-inclusive housing. Our innovative technology and services are designed to support students, letting agents, and operators by offering a single, comprehensive platform that facilitates every stage of the rental journey. Since our inception in 2015, we have expanded our operations to over 60 cities, partnered with more than 1,000 letting agents and operators, and secured investment from Macquarie Capital and LDC. Our achievements have been recognised through awards such as EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work certification. Operating from our Sheffield City Centre headquarters, our team of over 140 professionals is growing rapidly as we continue to develop industry-leading technology and enter new markets. This is an exciting time to join UniHomes. We are looking for talented individuals who are eager to contribute to our mission and be part of a dynamic, forward-thinking organisation that is shaping the future of student renting. We are a team driven and united by our core values: Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work (GPTW) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage.Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee of the month award, refer a friend scheme, staff discounts, mental health and financial support, and company social events.At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you. We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding. Salary Salary: £65,000 - £85,000Type Full TimeLocation Sheffield This site requires JavaScript to be enabled. JavaScript is used on this site to improve user experience and enable functionality without JavaScript this site wont work as required Once JavaScript is enabled, this message will be removed.
About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Design and deliver production-grade AI agents: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes-they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. Drive the ADLC: You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. Partner with large enterprises and cutting-edge startups: You'll work directly with leaders at some of the world's largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. Example projects These are some examples of projects that engineers on our team have worked on recently: Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog! Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers What you'll bring Experience building and scaling end-to-end production systems Strong technical problem-solving skills, especially in fast-changing, ambiguous environments A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship Comfort working directly with customers to understand their needs and solve real-world problems Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences Even better Experience building or deploying AI/LLM systems in production Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering Prior experience with React, TypeScript, and/or Go Previous roles where you interfaced with customers or led technical projects with external stakeholders Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Oct 29, 2025
Full time
About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Design and deliver production-grade AI agents: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes-they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. Drive the ADLC: You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. Partner with large enterprises and cutting-edge startups: You'll work directly with leaders at some of the world's largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. Example projects These are some examples of projects that engineers on our team have worked on recently: Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog! Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers What you'll bring Experience building and scaling end-to-end production systems Strong technical problem-solving skills, especially in fast-changing, ambiguous environments A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship Comfort working directly with customers to understand their needs and solve real-world problems Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences Even better Experience building or deploying AI/LLM systems in production Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering Prior experience with React, TypeScript, and/or Go Previous roles where you interfaced with customers or led technical projects with external stakeholders Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.