Customer Support Advisor Location: Sheffield City Centre Hours: Full-time (37 hrs - Mon-Thu 9-5.30, Fri 9-5) Salary: £25,878 Start date: Tuesday 5th May 2025 Feeling burnt out by the call centre grind? Do you thrive on helping customers but dread the pressure of sales quotas? Do you want to ditch the shift work in favour of regular office hours and a better work-life balance? We understand. Being a UniHomes Customer Support Advisor is different. NO sales, NO shift work, and NO regular weekends. We embrace hybrid and remote work, meaning you can flex between our state of the art Sheffield city centre office (with free breakfast and Friday drinks at 4.30!) and the comfort of your own home office. The role will be predominantly working from home but with occasional office presence required, therefore you must be based locally and be willing and able to travel to the Sheffield office when required. We're looking for additional Customer Support Advisors to grow our incredible team. In this role, you'll be the friendly voice of UniHomes, providing exceptional support to students through phone, email, and messaging. You'll become a problem solving pro, resolving queries, and offering clear explanations about our shared utility contracts (gas, electricity, water, broadband, and TV License). Your focus will be on ensuring a smooth and hassle free experience for students, proactively addressing their needs, and aiming for first contact resolution whenever possible. Collaboration is key, so you'll work alongside internal stakeholders to achieve successful outcomes. This is a non sales role, allowing you to focus on what you do best: providing exceptional service and making a positive impact on students' lives. Peak Season: During July-September, additional hours (max 6 hours per week, including weekends) may be required. We compensate with overtime or time off in lieu. The role will be predominantly working from home but with some office presence required, therefore you must be based within a reasonable commute to Sheffield and be willing and able to travel to the office to work when required. What you'll do: Own customer queries, aiming for first contact resolution. Gather accurate customer data to support internal teams. Assist all customers professionally and politely. Collaborate with internal/external stakeholders for successful resolutions. Deliver excellent customer support consistently. Meet personal and departmental KPIs for quality and volume of calls, messages, and email. Utilise CRM systems to manage contacts. Support all areas to ensure an industry leading customer experience. What you'll bring: Fantastic customer support skills developed in a contact centre environment, retail, service, or hospitality sector. High volume phone & CRM system experience (ideally Salesforce, desirable but not essential). Superb phone manner and excellent written communication skills. Patience, confidence, diplomacy, resilience, open mindedness, and empathy. Ability to stay calm under pressure, think quickly and independently. Ability in following processes and structuring questions. Genuine desire to solve problems and help others. Computer literacy (Microsoft Office) and tech confidence. Team player spirit, self motivation, dedication, and focus. Hybrid team members will need to ensure they have a safe working from home environment, which includes: A quiet and distraction free environment to be able to provide industry leading customer support. Appropriate chair and desk. Suitable internet connection, with minimum downloads speed of 30Mbps. Flexibility to support our customers over our busiest periods. We'll provide IT equipment, including laptop, monitor and headset. About us: At UniHomes, we're on a mission to transform the entire student rental experience across the UK. As the market leading student accommodation advertising platform and utility management service provider, we make finding and securing all inclusive student accommodation simple, seamless, and stress free. We're not just another platform. UniHomes is developing innovative technology to deliver one go to destination that supports the entire student rental journey. With an unwavering focus on our students, partner letting agents, operators and suppliers, we continually evolve and enhance our products and services to exceed expectations, while tackling market complexity with ease and transparency. Since launching in 2015, we've experienced rapid growth. Today, we operate in 60+ cities, partner with 1,000+ agents and operators, and are backed by Macquarie Capital and LDC. Our success has been recognised with accolades from EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work certification. Our 140+ strong team is based in the heart of Sheffield City Centre, where we're driving innovation, expanding into new markets, and fostering a culture built on collaboration, creativity, and growth. If you're ready to make a meaningful impact and help redefine how students find their perfect home, now is the time to join UniHomes. Be part of a team that's opening new doors to better experiences, brighter ideas, and stress free living. We are a team driven and united by our core values: Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen What do you get when you work here? With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work (GPTW ) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage. Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee awards, refer a friend scheme, staff discounts, mental health and financial support, and company social events. At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you. Applicants must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence. We want to hear your unique voice in your application. We love AI, but relying on it solely to write your cover letter and answer the application questions is a missed opportunity to showcase the originality and personality that will make you stand out. Show us the real you. We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.
Apr 09, 2026
Full time
Customer Support Advisor Location: Sheffield City Centre Hours: Full-time (37 hrs - Mon-Thu 9-5.30, Fri 9-5) Salary: £25,878 Start date: Tuesday 5th May 2025 Feeling burnt out by the call centre grind? Do you thrive on helping customers but dread the pressure of sales quotas? Do you want to ditch the shift work in favour of regular office hours and a better work-life balance? We understand. Being a UniHomes Customer Support Advisor is different. NO sales, NO shift work, and NO regular weekends. We embrace hybrid and remote work, meaning you can flex between our state of the art Sheffield city centre office (with free breakfast and Friday drinks at 4.30!) and the comfort of your own home office. The role will be predominantly working from home but with occasional office presence required, therefore you must be based locally and be willing and able to travel to the Sheffield office when required. We're looking for additional Customer Support Advisors to grow our incredible team. In this role, you'll be the friendly voice of UniHomes, providing exceptional support to students through phone, email, and messaging. You'll become a problem solving pro, resolving queries, and offering clear explanations about our shared utility contracts (gas, electricity, water, broadband, and TV License). Your focus will be on ensuring a smooth and hassle free experience for students, proactively addressing their needs, and aiming for first contact resolution whenever possible. Collaboration is key, so you'll work alongside internal stakeholders to achieve successful outcomes. This is a non sales role, allowing you to focus on what you do best: providing exceptional service and making a positive impact on students' lives. Peak Season: During July-September, additional hours (max 6 hours per week, including weekends) may be required. We compensate with overtime or time off in lieu. The role will be predominantly working from home but with some office presence required, therefore you must be based within a reasonable commute to Sheffield and be willing and able to travel to the office to work when required. What you'll do: Own customer queries, aiming for first contact resolution. Gather accurate customer data to support internal teams. Assist all customers professionally and politely. Collaborate with internal/external stakeholders for successful resolutions. Deliver excellent customer support consistently. Meet personal and departmental KPIs for quality and volume of calls, messages, and email. Utilise CRM systems to manage contacts. Support all areas to ensure an industry leading customer experience. What you'll bring: Fantastic customer support skills developed in a contact centre environment, retail, service, or hospitality sector. High volume phone & CRM system experience (ideally Salesforce, desirable but not essential). Superb phone manner and excellent written communication skills. Patience, confidence, diplomacy, resilience, open mindedness, and empathy. Ability to stay calm under pressure, think quickly and independently. Ability in following processes and structuring questions. Genuine desire to solve problems and help others. Computer literacy (Microsoft Office) and tech confidence. Team player spirit, self motivation, dedication, and focus. Hybrid team members will need to ensure they have a safe working from home environment, which includes: A quiet and distraction free environment to be able to provide industry leading customer support. Appropriate chair and desk. Suitable internet connection, with minimum downloads speed of 30Mbps. Flexibility to support our customers over our busiest periods. We'll provide IT equipment, including laptop, monitor and headset. About us: At UniHomes, we're on a mission to transform the entire student rental experience across the UK. As the market leading student accommodation advertising platform and utility management service provider, we make finding and securing all inclusive student accommodation simple, seamless, and stress free. We're not just another platform. UniHomes is developing innovative technology to deliver one go to destination that supports the entire student rental journey. With an unwavering focus on our students, partner letting agents, operators and suppliers, we continually evolve and enhance our products and services to exceed expectations, while tackling market complexity with ease and transparency. Since launching in 2015, we've experienced rapid growth. Today, we operate in 60+ cities, partner with 1,000+ agents and operators, and are backed by Macquarie Capital and LDC. Our success has been recognised with accolades from EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work certification. Our 140+ strong team is based in the heart of Sheffield City Centre, where we're driving innovation, expanding into new markets, and fostering a culture built on collaboration, creativity, and growth. If you're ready to make a meaningful impact and help redefine how students find their perfect home, now is the time to join UniHomes. Be part of a team that's opening new doors to better experiences, brighter ideas, and stress free living. We are a team driven and united by our core values: Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen What do you get when you work here? With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work (GPTW ) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage. Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee awards, refer a friend scheme, staff discounts, mental health and financial support, and company social events. At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you. Applicants must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence. We want to hear your unique voice in your application. We love AI, but relying on it solely to write your cover letter and answer the application questions is a missed opportunity to showcase the originality and personality that will make you stand out. Show us the real you. We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.
Rental Sales Agent Location: Chester Salary: £25,396.80 per year Contract: Full-time, 6 Month Fixed-term Contract, with potential for extension or a permanent position We're recruiting on behalf of a long-established, customer-focused vehicle rental business looking for a confident and service-driven Rental Sales Agent. This is a great opportunity to join a welcoming team where you'll support customers in selecting the right vehicle for their needs, manage the rental process from start to finish, and help maintain smooth operations within the branch. What You'll Be Doing Greeting customers in a friendly and professional manner Understanding their requirements and recommending suitable rental options Completing rental agreements and processing payments accurately Carrying out pre-rental vehicle checks Clearly explaining rental terms, insurance options, and add-on services Suggesting value-adding extras to enhance the customer experience Resolving customer concerns quickly and professionally Working with colleagues to ensure vehicle availability and branch efficiency Staying informed about vehicle features and industry trends What We're Looking For Outstanding customer service skills with the confidence to achieve sales goals Ability to gather accurate customer information and make informed decisions A team player with flexibility to support various departments Reliability, including flexibility to work weekends and busy periods A full, clean UK driving licence Backgrounds in sales, customer service or administration are all welcomed Why This Role? If you enjoy helping customers, thrive in a people-focused environment, and want a role with progression opportunities, this position offers genuine variety and long-term stability. You'll be joining a business that values its team and invests in ongoing development. Benefits: Uncapped performance bonus 28 days annual leave Ongoing training and development Company pension Employee discounts Mobility options (subject to eligibility) Health insurance after two years' service Death in service benefit Uniform provided On-site parking Team events
Apr 08, 2026
Full time
Rental Sales Agent Location: Chester Salary: £25,396.80 per year Contract: Full-time, 6 Month Fixed-term Contract, with potential for extension or a permanent position We're recruiting on behalf of a long-established, customer-focused vehicle rental business looking for a confident and service-driven Rental Sales Agent. This is a great opportunity to join a welcoming team where you'll support customers in selecting the right vehicle for their needs, manage the rental process from start to finish, and help maintain smooth operations within the branch. What You'll Be Doing Greeting customers in a friendly and professional manner Understanding their requirements and recommending suitable rental options Completing rental agreements and processing payments accurately Carrying out pre-rental vehicle checks Clearly explaining rental terms, insurance options, and add-on services Suggesting value-adding extras to enhance the customer experience Resolving customer concerns quickly and professionally Working with colleagues to ensure vehicle availability and branch efficiency Staying informed about vehicle features and industry trends What We're Looking For Outstanding customer service skills with the confidence to achieve sales goals Ability to gather accurate customer information and make informed decisions A team player with flexibility to support various departments Reliability, including flexibility to work weekends and busy periods A full, clean UK driving licence Backgrounds in sales, customer service or administration are all welcomed Why This Role? If you enjoy helping customers, thrive in a people-focused environment, and want a role with progression opportunities, this position offers genuine variety and long-term stability. You'll be joining a business that values its team and invests in ongoing development. Benefits: Uncapped performance bonus 28 days annual leave Ongoing training and development Company pension Employee discounts Mobility options (subject to eligibility) Health insurance after two years' service Death in service benefit Uniform provided On-site parking Team events
Career Choices Dewis Gyrfa Ltd
Birmingham, Staffordshire
Salary is increased upon annual review and based on performance. Commission is also payable upon reaching individual and team targets. Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 01/05/2026 About this job Midland Letting and Sales Ltd is a well-established independent estate and letting agent specialising in lettings, management, and sales throughout Birmingham. We are dedicated to providing exceptional service and fostering professional growth within the property industry. We are looking to expand our company and seeking the best candidates looking for long term employment prospects. Job Summary This dynamic role provides hands on experience in property sales, lettings, customer service, and administrative tasks. Responsibilities Assist with property viewings, client inquiries, and follow up communications to ensure a positive customer experience. Support the marketing of the company and properties through online listings, social media, and promotional materials. Conduct property inspections and prepare detailed reports for clients and management. Help coordinate property management activities, including tenant relations and maintenance scheduling. Maintain accurate records of property transactions, appointments, and client interactions. Develop an understanding of relevant regulations such as Housing laws and Real Estate law. Yoou will contribute to administrative duties, including data entry, filing, and scheduling appointments through our computerised system. Skills We welcome strong communication skills with the ability to engage effectively with clients and team members. Basic negotiation skills to support sales and rental agreements. Familiarity with property management practices and real estate regulations would be an advantage, though not essential. Excellent organisational skills with attention to detail in administrative tasks is important. The position will require travel to and from properties, having a clean driving license is ideal (use of a company car may be provided upon promotion), though having use of your own car to begin with is essential. Company Hours Company hours are 9.6pm Monday to Friday, 9.2pm Saturday. We offer time off in lieu for Saturday shifts and have a Saturday Rota in place.
Apr 07, 2026
Full time
Salary is increased upon annual review and based on performance. Commission is also payable upon reaching individual and team targets. Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 01/05/2026 About this job Midland Letting and Sales Ltd is a well-established independent estate and letting agent specialising in lettings, management, and sales throughout Birmingham. We are dedicated to providing exceptional service and fostering professional growth within the property industry. We are looking to expand our company and seeking the best candidates looking for long term employment prospects. Job Summary This dynamic role provides hands on experience in property sales, lettings, customer service, and administrative tasks. Responsibilities Assist with property viewings, client inquiries, and follow up communications to ensure a positive customer experience. Support the marketing of the company and properties through online listings, social media, and promotional materials. Conduct property inspections and prepare detailed reports for clients and management. Help coordinate property management activities, including tenant relations and maintenance scheduling. Maintain accurate records of property transactions, appointments, and client interactions. Develop an understanding of relevant regulations such as Housing laws and Real Estate law. Yoou will contribute to administrative duties, including data entry, filing, and scheduling appointments through our computerised system. Skills We welcome strong communication skills with the ability to engage effectively with clients and team members. Basic negotiation skills to support sales and rental agreements. Familiarity with property management practices and real estate regulations would be an advantage, though not essential. Excellent organisational skills with attention to detail in administrative tasks is important. The position will require travel to and from properties, having a clean driving license is ideal (use of a company car may be provided upon promotion), though having use of your own car to begin with is essential. Company Hours Company hours are 9.6pm Monday to Friday, 9.2pm Saturday. We offer time off in lieu for Saturday shifts and have a Saturday Rota in place.
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. Ironclad has also been backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit or follow us on LinkedIn. Legal Engineers are product experts and problem solvers. They are responsible for understanding our customers' goals and advising on contracting processes to help customers realize their vision for Ironclad and set them up for long term success. Legal engineers are core to our Customer Outcomes team and work cross functionally to deliver a best in class experience for our customers. This is a hybrid role based out of our London office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in office days for team or company events. Candidates must have the unrestricted right to work in the United Kingdom. What You Will Be Doing: Lead 5-15 customer implementations simultaneously. Collaborate with other professional service team members to manage customer projects and ensure on time delivery and successful implementations. Apply best practices and advise customers on managing contracts throughout the contracting lifecycle, via reports, metrics and reminders. Leverage your product and industry expertise to design and build customers' contracting processes in Ironclad. Enable customers to build and maintain their Ironclad instances. Lead challenging conversations with customers to reset expectations and address product feedback. Advise customers on trade offs that balance project timeline and their implementation goals. Serve as the internal "Voice of Customer" by regularly sharing product feedback and collaborating with our Product team. Proactively identify opportunities to improve our team's implementation processes. Respond to customer escalations in a way that inspires confidence and customer loyalty. Collaborate cross functionally with Sales, Support and Customer Success Managers to support the success of customers. Key Skills: 3+ years of professional service and/or consulting experience with software companies (B2B SaaS and experience with integrations preferred). Passion for learning new technologies and driving outcomes through technical solutions. Demonstrated capability to establish meaningful relationships with customers, hold customers accountable, and manage customer expectations and escalations effectively. Ability to successfully navigate enterprise customers' complex organizational structures - this involves deeply understanding the dynamics and priorities of customers' Legal, Sales, Procurement and/or IT teams. Curiosity for listening and understanding customers' goals and values. Familiarity with CLM (contract lifecycle management) and legal operations business processes. Experience learning and adapting quickly to a growing organization. Ironclad's Values: Drive, Intent, Integrity, and Empathy. Base Salary Range: £70,000 - £80,000 The base salary range represents the minimum and maximum of the salary range for this position based at our London office. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. UK Employee Benefits at Ironclad: Private Medical & Dental insurance, covered at 100% for you and dependents Life assurance and Income Protection Generous leave policies, including parental leave, medical leave, and compassionate leave Family forming support through Maven for you and your partner Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use Standard pension contribution scheme Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at US Full Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy up plan options available Market leading leave policies, including gender neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at UK Employee specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Apr 07, 2026
Full time
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. Ironclad has also been backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit or follow us on LinkedIn. Legal Engineers are product experts and problem solvers. They are responsible for understanding our customers' goals and advising on contracting processes to help customers realize their vision for Ironclad and set them up for long term success. Legal engineers are core to our Customer Outcomes team and work cross functionally to deliver a best in class experience for our customers. This is a hybrid role based out of our London office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in office days for team or company events. Candidates must have the unrestricted right to work in the United Kingdom. What You Will Be Doing: Lead 5-15 customer implementations simultaneously. Collaborate with other professional service team members to manage customer projects and ensure on time delivery and successful implementations. Apply best practices and advise customers on managing contracts throughout the contracting lifecycle, via reports, metrics and reminders. Leverage your product and industry expertise to design and build customers' contracting processes in Ironclad. Enable customers to build and maintain their Ironclad instances. Lead challenging conversations with customers to reset expectations and address product feedback. Advise customers on trade offs that balance project timeline and their implementation goals. Serve as the internal "Voice of Customer" by regularly sharing product feedback and collaborating with our Product team. Proactively identify opportunities to improve our team's implementation processes. Respond to customer escalations in a way that inspires confidence and customer loyalty. Collaborate cross functionally with Sales, Support and Customer Success Managers to support the success of customers. Key Skills: 3+ years of professional service and/or consulting experience with software companies (B2B SaaS and experience with integrations preferred). Passion for learning new technologies and driving outcomes through technical solutions. Demonstrated capability to establish meaningful relationships with customers, hold customers accountable, and manage customer expectations and escalations effectively. Ability to successfully navigate enterprise customers' complex organizational structures - this involves deeply understanding the dynamics and priorities of customers' Legal, Sales, Procurement and/or IT teams. Curiosity for listening and understanding customers' goals and values. Familiarity with CLM (contract lifecycle management) and legal operations business processes. Experience learning and adapting quickly to a growing organization. Ironclad's Values: Drive, Intent, Integrity, and Empathy. Base Salary Range: £70,000 - £80,000 The base salary range represents the minimum and maximum of the salary range for this position based at our London office. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. UK Employee Benefits at Ironclad: Private Medical & Dental insurance, covered at 100% for you and dependents Life assurance and Income Protection Generous leave policies, including parental leave, medical leave, and compassionate leave Family forming support through Maven for you and your partner Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use Standard pension contribution scheme Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at US Full Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy up plan options available Market leading leave policies, including gender neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at UK Employee specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Role: Junior Sales Consultant (Lead Generation) Salary: £24,000 basic + OTE up to £35k Location: Luton (Capability Green) About Bionic: At Bionic, we're on a mission to make it radically easier to run a small business. As the UK's leading business comparison and switching service, we help thousands of small and medium-sized businesses save time and money on essentials like energy, broadband, insurance, and finance. We combine smart technology with real human support to match our customers with the best deals - quickly and effortlessly. That's why major brands like Compare the Market, Uswitch for Business, and MoneySuperMarket trust us to power their business energy switching services. About the Role: We pride ourselves on delivering a friendly, transparent, and supportive service - and we'd love for you to be part of it. As a Junior Sales Consultant, you'll be the first point of contact for potential business customers. You'll be making outbound calls to business owners, understanding their needs and determine if we can help them find a better deal on their business essentials. Your focus will be on qualifying leads and building strong customer relationships, before handing them over to our senior sales consultants. This is a phone-based role that's perfect for someone who enjoys speaking with people and wants to develop a professional sales skillset. What You'll Be Doing: Making outbound calls to potential and existing business customers Understanding customer needs and identifying suitable solutions Building rapport and providing a world-class customer experience Supporting customers as their trusted point of contact Generating leads for the sale of our products across Energy, Connectivity, Finance & Insurance Working towards daily, weekly, and monthly activity targets and KPIs About You: No previous sales experience is required, we'll provide full training and ongoing support. You'll be a great fit if you: Communicate confidently and clearly Enjoy working towards targets and measurable goals Are comfortable switching between different product areas (energy, insurance, telecoms) Stay positive and resilient when facing challenges Are motivated to learn and develop new skills Can work well in a fast-paced environment Why Join Bionic? Full Training & Career Support - We'll guide you every step of the way - from structured training to ongoing mentoring. Supportive, Team-Focused Culture - Work alongside people who encourage, support, and celebrate one another. Great Working Environment - Our modern Luton office is well-located with excellent transport links close by Recognition & Rewards - Commission opportunities, and reward schemes to acknowledge your hard work. Build a long-term career in the Energy and Utilities sector with a trusted market leader Interview Process: - Short One-Way Video Introduction - Teams Interview held with a Team Leader- Final stage held in office with our Sales Manager About Bionic: Bionic has over 560 colleagues working across three office locations and four businesses; Bionic - London, Bionic Outbound - Luton, Think Business Loans - Chelmsford, and Smart - Field based agents. We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration. Benefits: We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks. Enhance your health & wellbeing Private healthcare cover Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies Eyecare scheme Taking time away from work 25 days annual leave, increasing with tenure 1 paid family & religious day of leave per year - following successful probation period 1 paid charity volunteering day per year Option to buy/sell up to an additional 3 days leave per year Family matters: for the special moments Enhanced maternity, paternity or shared parental leave 2 days off for your wedding upon joining, and up to 5 days after 2 years' service Financial wellbeing Auto-enrolled salary sacrifice pension scheme Life assurance Season ticket Loans, salary advances & loans to buy/rent a home - based on tenure Cycle to work scheme Recognition Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition Long service awards
Apr 07, 2026
Full time
Role: Junior Sales Consultant (Lead Generation) Salary: £24,000 basic + OTE up to £35k Location: Luton (Capability Green) About Bionic: At Bionic, we're on a mission to make it radically easier to run a small business. As the UK's leading business comparison and switching service, we help thousands of small and medium-sized businesses save time and money on essentials like energy, broadband, insurance, and finance. We combine smart technology with real human support to match our customers with the best deals - quickly and effortlessly. That's why major brands like Compare the Market, Uswitch for Business, and MoneySuperMarket trust us to power their business energy switching services. About the Role: We pride ourselves on delivering a friendly, transparent, and supportive service - and we'd love for you to be part of it. As a Junior Sales Consultant, you'll be the first point of contact for potential business customers. You'll be making outbound calls to business owners, understanding their needs and determine if we can help them find a better deal on their business essentials. Your focus will be on qualifying leads and building strong customer relationships, before handing them over to our senior sales consultants. This is a phone-based role that's perfect for someone who enjoys speaking with people and wants to develop a professional sales skillset. What You'll Be Doing: Making outbound calls to potential and existing business customers Understanding customer needs and identifying suitable solutions Building rapport and providing a world-class customer experience Supporting customers as their trusted point of contact Generating leads for the sale of our products across Energy, Connectivity, Finance & Insurance Working towards daily, weekly, and monthly activity targets and KPIs About You: No previous sales experience is required, we'll provide full training and ongoing support. You'll be a great fit if you: Communicate confidently and clearly Enjoy working towards targets and measurable goals Are comfortable switching between different product areas (energy, insurance, telecoms) Stay positive and resilient when facing challenges Are motivated to learn and develop new skills Can work well in a fast-paced environment Why Join Bionic? Full Training & Career Support - We'll guide you every step of the way - from structured training to ongoing mentoring. Supportive, Team-Focused Culture - Work alongside people who encourage, support, and celebrate one another. Great Working Environment - Our modern Luton office is well-located with excellent transport links close by Recognition & Rewards - Commission opportunities, and reward schemes to acknowledge your hard work. Build a long-term career in the Energy and Utilities sector with a trusted market leader Interview Process: - Short One-Way Video Introduction - Teams Interview held with a Team Leader- Final stage held in office with our Sales Manager About Bionic: Bionic has over 560 colleagues working across three office locations and four businesses; Bionic - London, Bionic Outbound - Luton, Think Business Loans - Chelmsford, and Smart - Field based agents. We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration. Benefits: We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks. Enhance your health & wellbeing Private healthcare cover Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies Eyecare scheme Taking time away from work 25 days annual leave, increasing with tenure 1 paid family & religious day of leave per year - following successful probation period 1 paid charity volunteering day per year Option to buy/sell up to an additional 3 days leave per year Family matters: for the special moments Enhanced maternity, paternity or shared parental leave 2 days off for your wedding upon joining, and up to 5 days after 2 years' service Financial wellbeing Auto-enrolled salary sacrifice pension scheme Life assurance Season ticket Loans, salary advances & loans to buy/rent a home - based on tenure Cycle to work scheme Recognition Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition Long service awards
We follow a hybrid working style, with three days per week spent in our Tower Bridge office. Zoopla is a leading UK property website and trusted consumer brand, empowering movers to make better property decisions with over nine million monthly users generating over one billion annual property searches. Zoopla is more than a property portal. Over 5 million homeowners are subscribers, tracking their property values and providing a pipeline of movers for Zoopla's customers (estate agents and housebuilders). The business is investing in leveraging its scale and reach to build new, AI-driven experiences that engage movers and unlock value and a strong return on investment for customers. Our guiding behaviours define how we work together and what we expect from one another. These behaviours are to keep it simple, take ownership, make it better and win together. We strive for progress not perfection and have no doubt that we can achieve our ambitions if we focus on the right things, give it our all and do it together. As a Client Relationship Support, you are the bridge between our market leading product suite and the agents who rely on them. You won't just be managing accounts; you'll be acting as a trusted advisor. Using a blend of data driven insights and human empathy, you will ensure our partners maximise the value of their membership, optimise their digital presence, and stay loyal to the Zoopla brand. This role is an incredible entry point for a motivated professional looking to break into the PropTech industry. Working with a household name like Zoopla, you will gain unparalleled exposure to the intersection of real estate and technology. This position is designed for growth; for the right candidate, it serves as a high impact launchpad with the potential to progress into wider Account Management and strategic commercial roles within the business. We want to make Zoopla more welcoming, fair and representative every day. We'll consider everyone who applies for this role in the same way, regardless of your ethnicity, colour, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, neurodiversity status, family or parental status, or how long you've spent unemployed. We're reimagining the property industry for everyone, so we want our team to represent people from all walks of life. We actively welcome your application if your demographics or background are underrepresented in the technology or property sectors. Key Responsibilities Relationship Management: Develop deep, long-term relationships with your account base to promote brand loyalty and high retention rates. Insightful Communication: Use various technologies to provide rich, digestible insights on portfolio performance. Churn & Escalation Management: Proactively manage the cancellation process, tackling objections and resolving escalations or complaints with a calm, solution oriented approach. Value Realisation: Conduct regular reviews to ensure clients are fully utilising the Zoopla product suite and getting a clear return on their investment. Data Analysis: Dive into product usage and performance data to identify trends, improve service offerings, and provide actionable advice to customers. Voice of the Client: Collaborate closely with the wider Sales and Product teams to champion your clients' needs and help shape the future of our customer experience. Optimised Adoption: Provide 1:1 guidance and best practice advice to help customers master our tools and integrate them into their daily workflows. Requirements & Experience Technical Aptitude: You are comfortable navigating CRM systems (e.g., Salesforce) and are proficient at interpreting data sets. Expert Communicator: You possess exceptional written and verbal skills, with the ability to explain complex data in a simple, compelling way. Industry Passion: You have relevant experience or a genuine interest in PropTech, real estate, property marketing, or online advertising. Proactive Problem Solver: You identify client needs and potential blockers before they become issues, moving quickly to resolve them. Empathy & Curiosity: You have a natural ability to step into the client's shoes and a desire to understand the "why" behind their challenges. Core Competencies & Mindset Intellectual Curiosity: You don't just look at a report; you dig deeper to find the story behind the numbers. Rigorous Quality Assurance: You have a "check and verify" mindset. You take pride in ensuring every detail is 100% accurate before it reaches the client. Customer Centric Accuracy: You understand that operational precision is the foundation of trust. If the data is wrong, the relationship suffers, you ensure it's always right. Personal Attributes Proactive & Resourceful: You bring solutions, not just problems, to the table. "Can-Do" Attitude: You're happy to roll up your sleeves and support the wider team whenever needed. Approachable: You build rapport effortlessly and stay positive, even when under pressure or dealing with difficult conversations. Highly Organised: You can juggle multiple tasks from data reporting to billing queries, without losing track of the details. Our hybrid setup means you'll join us in the Tower Bridge office 3 days each week 25 days annual leave + additional leave benefits Including extra days for length of service, plus other leave perks Cycle to work and electric car schemes Free Calm App membership Enhanced Parental leave Fertility Treatment Financial Support Group Income Protection and private medical insurance Gym on-site in London 7.5% pension contribution by the company
Apr 07, 2026
Full time
We follow a hybrid working style, with three days per week spent in our Tower Bridge office. Zoopla is a leading UK property website and trusted consumer brand, empowering movers to make better property decisions with over nine million monthly users generating over one billion annual property searches. Zoopla is more than a property portal. Over 5 million homeowners are subscribers, tracking their property values and providing a pipeline of movers for Zoopla's customers (estate agents and housebuilders). The business is investing in leveraging its scale and reach to build new, AI-driven experiences that engage movers and unlock value and a strong return on investment for customers. Our guiding behaviours define how we work together and what we expect from one another. These behaviours are to keep it simple, take ownership, make it better and win together. We strive for progress not perfection and have no doubt that we can achieve our ambitions if we focus on the right things, give it our all and do it together. As a Client Relationship Support, you are the bridge between our market leading product suite and the agents who rely on them. You won't just be managing accounts; you'll be acting as a trusted advisor. Using a blend of data driven insights and human empathy, you will ensure our partners maximise the value of their membership, optimise their digital presence, and stay loyal to the Zoopla brand. This role is an incredible entry point for a motivated professional looking to break into the PropTech industry. Working with a household name like Zoopla, you will gain unparalleled exposure to the intersection of real estate and technology. This position is designed for growth; for the right candidate, it serves as a high impact launchpad with the potential to progress into wider Account Management and strategic commercial roles within the business. We want to make Zoopla more welcoming, fair and representative every day. We'll consider everyone who applies for this role in the same way, regardless of your ethnicity, colour, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, neurodiversity status, family or parental status, or how long you've spent unemployed. We're reimagining the property industry for everyone, so we want our team to represent people from all walks of life. We actively welcome your application if your demographics or background are underrepresented in the technology or property sectors. Key Responsibilities Relationship Management: Develop deep, long-term relationships with your account base to promote brand loyalty and high retention rates. Insightful Communication: Use various technologies to provide rich, digestible insights on portfolio performance. Churn & Escalation Management: Proactively manage the cancellation process, tackling objections and resolving escalations or complaints with a calm, solution oriented approach. Value Realisation: Conduct regular reviews to ensure clients are fully utilising the Zoopla product suite and getting a clear return on their investment. Data Analysis: Dive into product usage and performance data to identify trends, improve service offerings, and provide actionable advice to customers. Voice of the Client: Collaborate closely with the wider Sales and Product teams to champion your clients' needs and help shape the future of our customer experience. Optimised Adoption: Provide 1:1 guidance and best practice advice to help customers master our tools and integrate them into their daily workflows. Requirements & Experience Technical Aptitude: You are comfortable navigating CRM systems (e.g., Salesforce) and are proficient at interpreting data sets. Expert Communicator: You possess exceptional written and verbal skills, with the ability to explain complex data in a simple, compelling way. Industry Passion: You have relevant experience or a genuine interest in PropTech, real estate, property marketing, or online advertising. Proactive Problem Solver: You identify client needs and potential blockers before they become issues, moving quickly to resolve them. Empathy & Curiosity: You have a natural ability to step into the client's shoes and a desire to understand the "why" behind their challenges. Core Competencies & Mindset Intellectual Curiosity: You don't just look at a report; you dig deeper to find the story behind the numbers. Rigorous Quality Assurance: You have a "check and verify" mindset. You take pride in ensuring every detail is 100% accurate before it reaches the client. Customer Centric Accuracy: You understand that operational precision is the foundation of trust. If the data is wrong, the relationship suffers, you ensure it's always right. Personal Attributes Proactive & Resourceful: You bring solutions, not just problems, to the table. "Can-Do" Attitude: You're happy to roll up your sleeves and support the wider team whenever needed. Approachable: You build rapport effortlessly and stay positive, even when under pressure or dealing with difficult conversations. Highly Organised: You can juggle multiple tasks from data reporting to billing queries, without losing track of the details. Our hybrid setup means you'll join us in the Tower Bridge office 3 days each week 25 days annual leave + additional leave benefits Including extra days for length of service, plus other leave perks Cycle to work and electric car schemes Free Calm App membership Enhanced Parental leave Fertility Treatment Financial Support Group Income Protection and private medical insurance Gym on-site in London 7.5% pension contribution by the company
About Outreach Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit . About the Team Customer Success at Outreach exists to drive measurable business outcomes by embedding Outreach into the core revenue workflows of our customers. We partner strategically across Sales, RevOps, Enablement, and Leadership teams to remove barriers to adoption, optimise performance, and support long term retention and growth. Our focus is not only customer satisfaction - it is operational impact. We align cross functional stakeholders internally and externally to ensure Outreach drives real business results. The Role At Outreach, Customer Success Managers are revenue accelerators and AI adoption drivers. As a CSM II, you are accountable for driving measurable customer outcomes, accelerating AI powered workflow adoption, and owning the retention strategy across your book of business. While Client Account Executives lead commercial negotiations, you ensure customers realise sustained value, embed Outreach deeply into their revenue processes, and position the account for long term growth. This is a high ownership, high impact role requiring strategic thinking, commercial awareness, and the ability to translate product usage into executive level business value. We value strategic thinking, curiosity, collaboration, and accountability in equal measure. Location: London (2 days per week in office) Your Daily Impact Drive Measurable Customer Outcomes Own outcome based success plans aligned to customer business objectives, renewal timelines, and long term growth strategy Translate customer goals into structured adoption and AI acceleration plans Identify and close value gaps early, ensuring adoption drives measurable business impact Embed renewal readiness into every engagement as a byproduct of demonstrated success Accelerate AI & Workflow Transformation Support customers in advancing their AI adoption maturity across their revenue workflows. Analyze Outreach AI usage and workflow performance to identify optimization and expansion opportunities Educate customers on evolving AI capabilities and proactively recommend adoption strategies Position AI driven efficiency gains in business terms such as pipeline velocity, win rates, rep productivity, and forecasting accuracy Own the Value Narrative Translate adoption, AI usage, and performance data into executive ready ROI stories Present quantified value metrics in Quarterly Business Reviews and strategic planning sessions Connect product usage to the metrics that matter to Sales Leaders, RevOps, and the C Suite Help customers articulate Outreach's impact internally to strengthen executive sponsorship Lead Proactive Retention Strategy Own the retention strategy across your book of business, partnering with the Client Account Executive to ensure renewal readiness and account growth Identify leading indicators of risk and define clear mitigation plans early Identify and thoughtfully explore expansion opportunities based on demonstrated value. Build and maintain multi threaded relationships (3-5+ stakeholders per account), mapping power and influence to reduce single thread risk and strengthen renewal and expansion strategy. Operate with High Ownership Take clear ownership of your accounts from onboarding through renewal and growth, ensuring alignment, continuity, and long term success. Proactively move initiatives forward while aligning stakeholders and maintaining shared clarity on next steps. Think strategically and act with purpose across multiple concurrent priorities Maintain disciplined account planning, forecasting hygiene, and internal alignment Collaborate Cross Functionally Partner with Professional Services on onboarding and value acceleration Partner with Sales on renewal and expansion strategy Provide structured feedback to Product, representing the voice of your book of business Coordinate internal resources to remove roadblocks and maximise customer experience Our Vision of You 3+ years of experience in Customer Success, Account Management, or a related SaaS role supporting complex software and business transformation Proven experience managing a book of 30-50 accounts while driving measurable adoption and retention outcomes Demonstrated ability to influence commercial outcomes without directly owning pricing Strong understanding of modern revenue processes, sales execution, or go to market strategies Experience presenting quantified business impact and ROI to senior stakeholders Data fluent: able to analyse usage metrics and translate insights into action plans Comfortable discussing AI driven workflows, automation, and performance optimisation Strong strategic and critical thinking skills Excellent prioritisation and time management in a fast paced environment High emotional intelligence and ability to build trust across all levels of an organisation Strong written and verbal communication skills, with the ability to tailor messaging to different audiences Self starter with a high sense of ownership and accountability Bachelor's degree or equivalent practical experience How EMEA CS Operates We communicate openly, early, and often We take ownership from start to finish We are proactive We build relationships at every level We think strategically and act with purpose We learn and adapt Why You'll Love It Here 25 days holiday + 8 bank holidays Outreach contributes with monthly contribution towards your pension Private medical care for employee and spouse/family with Program Health Plus Cash plan is offered through Medicash to help offset out of pocket medical related expenses Dental coverage Life insurance at 4x annual salary 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave A parental leave program that includes not just extended time off but options for a paid night nurse Opportunity to be part of company success via equity program Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military Employee referral bonuses to encourage the addition of great new people to the team Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
Apr 07, 2026
Full time
About Outreach Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit . About the Team Customer Success at Outreach exists to drive measurable business outcomes by embedding Outreach into the core revenue workflows of our customers. We partner strategically across Sales, RevOps, Enablement, and Leadership teams to remove barriers to adoption, optimise performance, and support long term retention and growth. Our focus is not only customer satisfaction - it is operational impact. We align cross functional stakeholders internally and externally to ensure Outreach drives real business results. The Role At Outreach, Customer Success Managers are revenue accelerators and AI adoption drivers. As a CSM II, you are accountable for driving measurable customer outcomes, accelerating AI powered workflow adoption, and owning the retention strategy across your book of business. While Client Account Executives lead commercial negotiations, you ensure customers realise sustained value, embed Outreach deeply into their revenue processes, and position the account for long term growth. This is a high ownership, high impact role requiring strategic thinking, commercial awareness, and the ability to translate product usage into executive level business value. We value strategic thinking, curiosity, collaboration, and accountability in equal measure. Location: London (2 days per week in office) Your Daily Impact Drive Measurable Customer Outcomes Own outcome based success plans aligned to customer business objectives, renewal timelines, and long term growth strategy Translate customer goals into structured adoption and AI acceleration plans Identify and close value gaps early, ensuring adoption drives measurable business impact Embed renewal readiness into every engagement as a byproduct of demonstrated success Accelerate AI & Workflow Transformation Support customers in advancing their AI adoption maturity across their revenue workflows. Analyze Outreach AI usage and workflow performance to identify optimization and expansion opportunities Educate customers on evolving AI capabilities and proactively recommend adoption strategies Position AI driven efficiency gains in business terms such as pipeline velocity, win rates, rep productivity, and forecasting accuracy Own the Value Narrative Translate adoption, AI usage, and performance data into executive ready ROI stories Present quantified value metrics in Quarterly Business Reviews and strategic planning sessions Connect product usage to the metrics that matter to Sales Leaders, RevOps, and the C Suite Help customers articulate Outreach's impact internally to strengthen executive sponsorship Lead Proactive Retention Strategy Own the retention strategy across your book of business, partnering with the Client Account Executive to ensure renewal readiness and account growth Identify leading indicators of risk and define clear mitigation plans early Identify and thoughtfully explore expansion opportunities based on demonstrated value. Build and maintain multi threaded relationships (3-5+ stakeholders per account), mapping power and influence to reduce single thread risk and strengthen renewal and expansion strategy. Operate with High Ownership Take clear ownership of your accounts from onboarding through renewal and growth, ensuring alignment, continuity, and long term success. Proactively move initiatives forward while aligning stakeholders and maintaining shared clarity on next steps. Think strategically and act with purpose across multiple concurrent priorities Maintain disciplined account planning, forecasting hygiene, and internal alignment Collaborate Cross Functionally Partner with Professional Services on onboarding and value acceleration Partner with Sales on renewal and expansion strategy Provide structured feedback to Product, representing the voice of your book of business Coordinate internal resources to remove roadblocks and maximise customer experience Our Vision of You 3+ years of experience in Customer Success, Account Management, or a related SaaS role supporting complex software and business transformation Proven experience managing a book of 30-50 accounts while driving measurable adoption and retention outcomes Demonstrated ability to influence commercial outcomes without directly owning pricing Strong understanding of modern revenue processes, sales execution, or go to market strategies Experience presenting quantified business impact and ROI to senior stakeholders Data fluent: able to analyse usage metrics and translate insights into action plans Comfortable discussing AI driven workflows, automation, and performance optimisation Strong strategic and critical thinking skills Excellent prioritisation and time management in a fast paced environment High emotional intelligence and ability to build trust across all levels of an organisation Strong written and verbal communication skills, with the ability to tailor messaging to different audiences Self starter with a high sense of ownership and accountability Bachelor's degree or equivalent practical experience How EMEA CS Operates We communicate openly, early, and often We take ownership from start to finish We are proactive We build relationships at every level We think strategically and act with purpose We learn and adapt Why You'll Love It Here 25 days holiday + 8 bank holidays Outreach contributes with monthly contribution towards your pension Private medical care for employee and spouse/family with Program Health Plus Cash plan is offered through Medicash to help offset out of pocket medical related expenses Dental coverage Life insurance at 4x annual salary 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave A parental leave program that includes not just extended time off but options for a paid night nurse Opportunity to be part of company success via equity program Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military Employee referral bonuses to encourage the addition of great new people to the team Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
Established luxury travel company, who set the standard for luxury adventurous holidays are expanding their team in Cheltenham (hybrid working available) are seeking an Operations Executive, with fantastic organisational skills, to join their Tours Team. There is a competitive salary, extensive benefits and realistic career progression opportunities! As an Operations Coordinator (or Consultant) you will be responsible for the successful operating of our luxury Tailor-Made travel itineraries, accurately booking all ground arrangements for multiple departures of European tours. You will be working with the internal sales team and suppliers to ensure the smooth operation of the tour JOB DESCRIPTION: Operations Accurately book all services required for the successful operation of the tour within the budget set To liaise with agents directly on any changes or operational requirements To accurately cost any additional requests or changes Prepare detailed documentation for tours To log and share feedback from each tour, to ensure that improvements are made promptly Successfully deliver the guests' tour so it runs perfectly and exceeds their high expectations Operate the targeted volume of tours (by sales value) within a given year Financial Taking full responsibility of a tour's cost control and margins Ensuring necessary payments are made and received at the appropriate time Preparing accurate client payment and agent commission statements To assist the Finance Department with invoice queries as they arise. To manage tour costs in order that budgeted margins are achieved To enter financial data onto reservations system in a timely and accurate manner Quality Control / Customer Service To have the highest standards of quality at the forefront of mind To proactively highlight potential Customer Service problems and take steps to make improvements To investigate and provide information to enable a response to customer service issues. EXPERIENCE REQURED: A confident, positive attitude Strong spoken and written communication skills. A second European language is advantageous Good level of geographical and general knowledge of Europe is advantageous Up-to-date knowledge of Outlook, Word, Teams and Excel Numeracy and good, basic mathematical understanding A real passion for travel Ability to multi-task and work under pressure extensive Attention to detail A willingness to develop relationships with key suppliers Good and effective time management THE PACKAGE Competitive salary plus commission & bonus plan Company pension plan from start of employment, with employer contributions increasing after 5 and 10 years of service 25 days annual leave - in addition to bank holidays, plus the ability to buy an additional 5 days or sell 5 days Discounted trips (includes friends and family) Discounted Gym Membership Private Healthcare Life Assurance Hybrid working Enhanced Paid Parental Leave Employee Assistance Program - includes access to wellbeing resources and counselling Recruitment Referral Bonus Cycle to work scheme Season Ticket Loans Regular Social Events INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on or Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.
Apr 07, 2026
Full time
Established luxury travel company, who set the standard for luxury adventurous holidays are expanding their team in Cheltenham (hybrid working available) are seeking an Operations Executive, with fantastic organisational skills, to join their Tours Team. There is a competitive salary, extensive benefits and realistic career progression opportunities! As an Operations Coordinator (or Consultant) you will be responsible for the successful operating of our luxury Tailor-Made travel itineraries, accurately booking all ground arrangements for multiple departures of European tours. You will be working with the internal sales team and suppliers to ensure the smooth operation of the tour JOB DESCRIPTION: Operations Accurately book all services required for the successful operation of the tour within the budget set To liaise with agents directly on any changes or operational requirements To accurately cost any additional requests or changes Prepare detailed documentation for tours To log and share feedback from each tour, to ensure that improvements are made promptly Successfully deliver the guests' tour so it runs perfectly and exceeds their high expectations Operate the targeted volume of tours (by sales value) within a given year Financial Taking full responsibility of a tour's cost control and margins Ensuring necessary payments are made and received at the appropriate time Preparing accurate client payment and agent commission statements To assist the Finance Department with invoice queries as they arise. To manage tour costs in order that budgeted margins are achieved To enter financial data onto reservations system in a timely and accurate manner Quality Control / Customer Service To have the highest standards of quality at the forefront of mind To proactively highlight potential Customer Service problems and take steps to make improvements To investigate and provide information to enable a response to customer service issues. EXPERIENCE REQURED: A confident, positive attitude Strong spoken and written communication skills. A second European language is advantageous Good level of geographical and general knowledge of Europe is advantageous Up-to-date knowledge of Outlook, Word, Teams and Excel Numeracy and good, basic mathematical understanding A real passion for travel Ability to multi-task and work under pressure extensive Attention to detail A willingness to develop relationships with key suppliers Good and effective time management THE PACKAGE Competitive salary plus commission & bonus plan Company pension plan from start of employment, with employer contributions increasing after 5 and 10 years of service 25 days annual leave - in addition to bank holidays, plus the ability to buy an additional 5 days or sell 5 days Discounted trips (includes friends and family) Discounted Gym Membership Private Healthcare Life Assurance Hybrid working Enhanced Paid Parental Leave Employee Assistance Program - includes access to wellbeing resources and counselling Recruitment Referral Bonus Cycle to work scheme Season Ticket Loans Regular Social Events INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on or Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.
Advance Systems International
Birmingham, Staffordshire
Join OneAdvanced Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Technical Operations function underpins this mission by delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors. The Technical Operations team is integral to our ITIL v4-aligned service model, which leverages ServiceNow automation and agentic AI. We deliver a centralised, knowledge-driven shared service-engineered for speed, consistency, and technical excellence through systemised quality control and accessible, authoritative knowledge. What You Will Do Act as the named operational technical lead for a group of customers, building trust and maintaining deep familiarity with their estates, including critical infrastructure, key business services, and their interdependencies. Support ServiceNow CMDB data quality by advising on configuration item grouping, in alignment with the CSDM. Ensure estates are accurately mapped to support lifecycle awareness, operational planning, and service continuity. Routinely consult with pre-sales and account management about CIs approaching end of life and update risk registers as necessary. Maintain proactive engagement with internal delivery teams to ensure customer context is understood and reflected in the resolution of technical issues and service activity to drive service excellence and continuous improvement. Lead operational input into Change processes, representing customers in the Change Advisory Board (CAB) and ensuring changes are well-governed and documented. Contribute to root cause investigations and support Major Incident processes, working closely with ITIL-aligned functions. Ensure post-incident reviews for P1 and P2 incidents are completed with operational insight, and that customer-facing summaries are validated with estate-specific context. Provide technical governance and oversight in the review of security and penetration test findings, collaborating with relevant teams to assess risk, prioritise remediation, and define actionable next steps aligned with security best practices and customer-specific requirements. Act as the technical operations representative in customer service reviews, taking ownership of follow-up actions while effectively delegating execution and maintaining accountability for outcomes. Be an advisor to internal teams on the operational documentation required to support customer estates-ensuring that expectations around content, accuracy, and availability are clearly communicated and aligned with service needs. Provide customer context to governance reports generated by other teams. What You Will Have Exceptional communication skills-both verbal and written-with the ability to engage effectively at all levels of the organisation and articulate messages for diverse audiences. A proactive and disciplined mindset-self-motivated, resilient, and consistently focused on delivering high-quality outcomes. Strong expertise in Microsoft Active Directory domains and Azure environments. Experience with virtualisation technologies, particularly VMware vSphere and ESX. Solid understanding of networking principles and security best practices. Proven ability to resolve complex, cross-functional incidents involving infrastructure, cloud platforms, and modern workplace services. Working knowledge of ITIL processes, including Incident, Problem, Change, and Configuration Management (CMDB). Advanced analytical skills, with the ability to interpret and act on reports across technical and operational domains from multiple data sources. Experience in the following areas is advantageous: Familiarity with generative and agentic AI technologies, and their effective application in technical environments. Experience working within a shared services model, supporting multiple clients across various sectors. Skills in automation and scripting, with a focus on developing repeatable deployment processes using tools such as PowerShell. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Apr 07, 2026
Full time
Join OneAdvanced Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Technical Operations function underpins this mission by delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors. The Technical Operations team is integral to our ITIL v4-aligned service model, which leverages ServiceNow automation and agentic AI. We deliver a centralised, knowledge-driven shared service-engineered for speed, consistency, and technical excellence through systemised quality control and accessible, authoritative knowledge. What You Will Do Act as the named operational technical lead for a group of customers, building trust and maintaining deep familiarity with their estates, including critical infrastructure, key business services, and their interdependencies. Support ServiceNow CMDB data quality by advising on configuration item grouping, in alignment with the CSDM. Ensure estates are accurately mapped to support lifecycle awareness, operational planning, and service continuity. Routinely consult with pre-sales and account management about CIs approaching end of life and update risk registers as necessary. Maintain proactive engagement with internal delivery teams to ensure customer context is understood and reflected in the resolution of technical issues and service activity to drive service excellence and continuous improvement. Lead operational input into Change processes, representing customers in the Change Advisory Board (CAB) and ensuring changes are well-governed and documented. Contribute to root cause investigations and support Major Incident processes, working closely with ITIL-aligned functions. Ensure post-incident reviews for P1 and P2 incidents are completed with operational insight, and that customer-facing summaries are validated with estate-specific context. Provide technical governance and oversight in the review of security and penetration test findings, collaborating with relevant teams to assess risk, prioritise remediation, and define actionable next steps aligned with security best practices and customer-specific requirements. Act as the technical operations representative in customer service reviews, taking ownership of follow-up actions while effectively delegating execution and maintaining accountability for outcomes. Be an advisor to internal teams on the operational documentation required to support customer estates-ensuring that expectations around content, accuracy, and availability are clearly communicated and aligned with service needs. Provide customer context to governance reports generated by other teams. What You Will Have Exceptional communication skills-both verbal and written-with the ability to engage effectively at all levels of the organisation and articulate messages for diverse audiences. A proactive and disciplined mindset-self-motivated, resilient, and consistently focused on delivering high-quality outcomes. Strong expertise in Microsoft Active Directory domains and Azure environments. Experience with virtualisation technologies, particularly VMware vSphere and ESX. Solid understanding of networking principles and security best practices. Proven ability to resolve complex, cross-functional incidents involving infrastructure, cloud platforms, and modern workplace services. Working knowledge of ITIL processes, including Incident, Problem, Change, and Configuration Management (CMDB). Advanced analytical skills, with the ability to interpret and act on reports across technical and operational domains from multiple data sources. Experience in the following areas is advantageous: Familiarity with generative and agentic AI technologies, and their effective application in technical environments. Experience working within a shared services model, supporting multiple clients across various sectors. Skills in automation and scripting, with a focus on developing repeatable deployment processes using tools such as PowerShell. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Job Title: Trainee Sales Consultant Location: Shepards Bush Brand : Portico Salary :Competitive Salary Package Hours: Monday to Fridays from 8:45am to 6pm. Please note, that you will be required to work alternate Saturdays from 10am - 2pm. Driving Licence: Please note, that you must have a full UK Driving Licence & access to your own car. About Portico: Portico Estate Agents is a leading London-based property agency, offering expert sales, lettings, and property management services. Acquired by the broader LRG in 2021, we benefit from the strength and resources of one of the UK's largest property groups while maintaining our local expertise and customer-focused approach. At Portico, we are committed to delivering exceptional service, innovative solutions, and career growth opportunities for our team. Job Summary and Key Responsibilities: The ideal candidate for the position of Trainee Sales Consultant will be driven, ambitious and able to communicate a high level of customer care to their clients. We are looking for candidates who are wanting to create a long-term career, you should be able to work to targets and deadlines. Full training will be provided through our in-house training Academy and following a successful probationary period, you will have the prospect of earning a competitive salary package. Duties will include: Qualifying potential clients, identifying their needs, and matching them to suitable properties. Booking and accompanying clients to view properties. Negotiating offers and liaising with Solicitors and Mortgage Brokers through to sales conclusion. Providing and delivering a high level of customer service to all clients. Providing referred leads to other related divisions. Skills required : Proven ability in meeting and exceeding targets. The ability to negotiate. Commitment to service standards. A commitment to learning and self-development. Tenacity and to be a self-starter. Ability to build and nurture trusted relationships at all levels. Be responsive to change. What we can offer you: Proven track record for career growth and advancement within the company. Market leading training and ongoing professional development. Supportive and collaborative team environment. Benefits: Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders. Retail discounts. Regular awards & incentives for Top Achievers. Generous holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year. Excellent parental leave & company fertility policy in place. Structured training & support. Portico, as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring.All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
Apr 06, 2026
Full time
Job Title: Trainee Sales Consultant Location: Shepards Bush Brand : Portico Salary :Competitive Salary Package Hours: Monday to Fridays from 8:45am to 6pm. Please note, that you will be required to work alternate Saturdays from 10am - 2pm. Driving Licence: Please note, that you must have a full UK Driving Licence & access to your own car. About Portico: Portico Estate Agents is a leading London-based property agency, offering expert sales, lettings, and property management services. Acquired by the broader LRG in 2021, we benefit from the strength and resources of one of the UK's largest property groups while maintaining our local expertise and customer-focused approach. At Portico, we are committed to delivering exceptional service, innovative solutions, and career growth opportunities for our team. Job Summary and Key Responsibilities: The ideal candidate for the position of Trainee Sales Consultant will be driven, ambitious and able to communicate a high level of customer care to their clients. We are looking for candidates who are wanting to create a long-term career, you should be able to work to targets and deadlines. Full training will be provided through our in-house training Academy and following a successful probationary period, you will have the prospect of earning a competitive salary package. Duties will include: Qualifying potential clients, identifying their needs, and matching them to suitable properties. Booking and accompanying clients to view properties. Negotiating offers and liaising with Solicitors and Mortgage Brokers through to sales conclusion. Providing and delivering a high level of customer service to all clients. Providing referred leads to other related divisions. Skills required : Proven ability in meeting and exceeding targets. The ability to negotiate. Commitment to service standards. A commitment to learning and self-development. Tenacity and to be a self-starter. Ability to build and nurture trusted relationships at all levels. Be responsive to change. What we can offer you: Proven track record for career growth and advancement within the company. Market leading training and ongoing professional development. Supportive and collaborative team environment. Benefits: Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders. Retail discounts. Regular awards & incentives for Top Achievers. Generous holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year. Excellent parental leave & company fertility policy in place. Structured training & support. Portico, as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring.All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
About us: We are a fast-growing startup that is helping enterprise businesses to unlock the power of AI to replace work and transform costs. Our product enables businesses to automate manual operations with zero engineering work or process change - with contractually guaranteed human-level accuracy. We started out in online safety and quickly expanded: we're currently focused on insurance, marketplace and social/gaming but the potential is much, much larger. We closed $15M Series A funding in 2024, and we're backed by some leading names in AI (Plural and Creandum). This is an exciting opportunity to join a well-funded startup at a crucial stage of growth, and to play a significant part in finding and winning new markets for cutting edge AI agent technology. About the role: We're seeking an experienced and driven Account Executive who is excited about the transformative potential of AI. You will play a critical role in driving revenue growth by landing and expanding major accounts, delivering transformative operational impact for leading global companies. You will: Be a seasoned expert in the consultative sell. Every organisation and use case is unique, so you must be practiced at tailoring your approach. You'll navigate operational challenges, deeply understand the opportunity, and craft solutions that deliver clear, measurable impact Our products automate critical, high-volume, and complex processes - so you'll need to be comfortable getting into the details to shape and close high value, meaningful deals Own your revenue goal and work 360: you will generate leads and create, develop and close opportunities, as well as support the onboarding and growth of accounts. Own the setup and growth of the insurance effort from 0 1 and beyond The AI frontier is moving at lightning speed and we are growing and evolving our offering incredibly quickly. This means you need to be agile and able to constantly evolve your approach. You'll collaborate with product, marketing and leadership to develop and refine our ICP, proposition and go to market strategy based on customer insights - acting as a voice for our customers internally About you: 3+ years of experience leading sophisticated enterprise deals that touch core business operations, involve significant ACVs and complex/frontier technology Highly analytical: able to navigate complex organisations, uncover hidden pains and opportunities, and design deals that will drive deep impact for customers Comfortable discussing and selling sophisticated technology products that solve complex business problems Customer focused: able to become a trusted long term partner for our customers Strategic and product minded: constantly on the lookout for customer insights that inform our proposition or go to market strategy Highly autonomous and entrepreneurial Competitive salary, commission and equity package Lots of autonomy and opportunities for growth Flexible hours and location Occupational pension Generous paid parental leave Generous paid sick leave Annual budget for your professional development and growth Annual budget for your individual health and wellness Quarterly team offsites to London and other exciting destinations in Europe
Apr 05, 2026
Full time
About us: We are a fast-growing startup that is helping enterprise businesses to unlock the power of AI to replace work and transform costs. Our product enables businesses to automate manual operations with zero engineering work or process change - with contractually guaranteed human-level accuracy. We started out in online safety and quickly expanded: we're currently focused on insurance, marketplace and social/gaming but the potential is much, much larger. We closed $15M Series A funding in 2024, and we're backed by some leading names in AI (Plural and Creandum). This is an exciting opportunity to join a well-funded startup at a crucial stage of growth, and to play a significant part in finding and winning new markets for cutting edge AI agent technology. About the role: We're seeking an experienced and driven Account Executive who is excited about the transformative potential of AI. You will play a critical role in driving revenue growth by landing and expanding major accounts, delivering transformative operational impact for leading global companies. You will: Be a seasoned expert in the consultative sell. Every organisation and use case is unique, so you must be practiced at tailoring your approach. You'll navigate operational challenges, deeply understand the opportunity, and craft solutions that deliver clear, measurable impact Our products automate critical, high-volume, and complex processes - so you'll need to be comfortable getting into the details to shape and close high value, meaningful deals Own your revenue goal and work 360: you will generate leads and create, develop and close opportunities, as well as support the onboarding and growth of accounts. Own the setup and growth of the insurance effort from 0 1 and beyond The AI frontier is moving at lightning speed and we are growing and evolving our offering incredibly quickly. This means you need to be agile and able to constantly evolve your approach. You'll collaborate with product, marketing and leadership to develop and refine our ICP, proposition and go to market strategy based on customer insights - acting as a voice for our customers internally About you: 3+ years of experience leading sophisticated enterprise deals that touch core business operations, involve significant ACVs and complex/frontier technology Highly analytical: able to navigate complex organisations, uncover hidden pains and opportunities, and design deals that will drive deep impact for customers Comfortable discussing and selling sophisticated technology products that solve complex business problems Customer focused: able to become a trusted long term partner for our customers Strategic and product minded: constantly on the lookout for customer insights that inform our proposition or go to market strategy Highly autonomous and entrepreneurial Competitive salary, commission and equity package Lots of autonomy and opportunities for growth Flexible hours and location Occupational pension Generous paid parental leave Generous paid sick leave Annual budget for your professional development and growth Annual budget for your individual health and wellness Quarterly team offsites to London and other exciting destinations in Europe
Head of Data Systems and AI (Salesforce SaaS) - £67,000 - Flexible Location (Remote Available) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are supporting a very unique charity that empowers not-for-profits to care for some of the most vulnerable members of our society in some very novel ways. They are looking for a Head of Data Systems and AI to take operational management of the charities data systems, data team and AI enabled tools ensuring effective leadership, performance and development. What the Head of Data Systems and AI will be doing You will be responsible for managing a portfolio of data projects whilst line managing the data team - ensuring the data systems meet the needs of the wider organisation and select third parties. Lead the day-to-day performance, development and continuous improvement of the data and AI systems Translate the organisational strategies into clear roadmaps and delivery plans Ensure systems are well designed, well-integrated and user-centred Establish and maintain robust information governance frameworks Lead the development of analytics, reporting and data visualisation capabilities that support operational decision-making What the successful Head of Data Systems and AI will bring to the team You will be an experienced in the operational delivery of data systems and analytics with proven experience managing complex workloads. Strong expertise of information governance, data protection and security Excellent understanding of AI (generative, agentic etc) and how they can be applied to the charity sector to enhance delivery of services Strong ability to gather requirements and translate them into system designs Ability to communicate with stakeholders from C-Suite to Junior staff Working knowledge and experience with the Salesforce platform Here's What You'll Get in Return Salary of up to £67,000 Flexible working arrangements Generous Holiday Allowances - 30 days PLUS bank holidays Employee assistance and training programmes Think this one's for you If you think this Data Systems and AI opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Apr 03, 2026
Full time
Head of Data Systems and AI (Salesforce SaaS) - £67,000 - Flexible Location (Remote Available) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are supporting a very unique charity that empowers not-for-profits to care for some of the most vulnerable members of our society in some very novel ways. They are looking for a Head of Data Systems and AI to take operational management of the charities data systems, data team and AI enabled tools ensuring effective leadership, performance and development. What the Head of Data Systems and AI will be doing You will be responsible for managing a portfolio of data projects whilst line managing the data team - ensuring the data systems meet the needs of the wider organisation and select third parties. Lead the day-to-day performance, development and continuous improvement of the data and AI systems Translate the organisational strategies into clear roadmaps and delivery plans Ensure systems are well designed, well-integrated and user-centred Establish and maintain robust information governance frameworks Lead the development of analytics, reporting and data visualisation capabilities that support operational decision-making What the successful Head of Data Systems and AI will bring to the team You will be an experienced in the operational delivery of data systems and analytics with proven experience managing complex workloads. Strong expertise of information governance, data protection and security Excellent understanding of AI (generative, agentic etc) and how they can be applied to the charity sector to enhance delivery of services Strong ability to gather requirements and translate them into system designs Ability to communicate with stakeholders from C-Suite to Junior staff Working knowledge and experience with the Salesforce platform Here's What You'll Get in Return Salary of up to £67,000 Flexible working arrangements Generous Holiday Allowances - 30 days PLUS bank holidays Employee assistance and training programmes Think this one's for you If you think this Data Systems and AI opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Welcome to haus & haus. Following an exceptional 2024 and strong growth projections for 2025 and beyond, we're expanding our award-winning leasing team. We are now looking for driven Estate Agent ready to fast-track their career in Dubai's thriving rental market. At haus & haus, we focus on long term client relationships and outstanding customer service. Our agents are supported by expert management, administration and marketing teams who ensure you have the insights, leads and tools to succeed. Requirements of a Estate Agent: Make daily calls to potential landlords and sellers Conduct property market appraisals Understand client requirements and provide suitable solutions Stay up to date with market insights and trends Build trust through regular communication and transparent client relationships Skills of a Estate Agent: A strong background in sales or client-facing roles A genuine passion for real estate and the ambition to grow your knowledge Excellent customer service and communication skills Self-motivation and a results-driven mindset A proactive, energetic and collaborative approach Benefits of a Estate Agent: Unlimited earning potential starting with 50% commission Regular incentives on a monthly, quarterly and yearly basis Comprehensive support for international relocation including visa management, Emirates ID and health insurance Access to our in-haus training team and online learning platform to help you obtain local real estate permits The chance to learn from industry-leading agents within an award-winning agency A vibrant work environment and a supportive team culture As one of Dubai's most trusted and reputable real estate agencies, we have an established record of achievement and service as well as expertise in Residential Sales and Leasing, Short Term and Holiday Rentals, Off Plan and Investments, Property Management and Commercial Properties in Dubai. If you're ready to launch your real estate career in a tax-free market with uncapped rewards and world-class support, we'd love to hear from you.
Mar 25, 2026
Full time
Welcome to haus & haus. Following an exceptional 2024 and strong growth projections for 2025 and beyond, we're expanding our award-winning leasing team. We are now looking for driven Estate Agent ready to fast-track their career in Dubai's thriving rental market. At haus & haus, we focus on long term client relationships and outstanding customer service. Our agents are supported by expert management, administration and marketing teams who ensure you have the insights, leads and tools to succeed. Requirements of a Estate Agent: Make daily calls to potential landlords and sellers Conduct property market appraisals Understand client requirements and provide suitable solutions Stay up to date with market insights and trends Build trust through regular communication and transparent client relationships Skills of a Estate Agent: A strong background in sales or client-facing roles A genuine passion for real estate and the ambition to grow your knowledge Excellent customer service and communication skills Self-motivation and a results-driven mindset A proactive, energetic and collaborative approach Benefits of a Estate Agent: Unlimited earning potential starting with 50% commission Regular incentives on a monthly, quarterly and yearly basis Comprehensive support for international relocation including visa management, Emirates ID and health insurance Access to our in-haus training team and online learning platform to help you obtain local real estate permits The chance to learn from industry-leading agents within an award-winning agency A vibrant work environment and a supportive team culture As one of Dubai's most trusted and reputable real estate agencies, we have an established record of achievement and service as well as expertise in Residential Sales and Leasing, Short Term and Holiday Rentals, Off Plan and Investments, Property Management and Commercial Properties in Dubai. If you're ready to launch your real estate career in a tax-free market with uncapped rewards and world-class support, we'd love to hear from you.
Welcome to haus & haus. Following an exceptional 2024 and 2025 along with strong growth projections for 2026 and beyond, we're expanding our award-winning leasing team. We are now looking for driven Sales Consultant ready to fast track their career in Dubai's thriving rental market. At haus & haus, we focus on long term client relationships and outstanding customer service. Our agents are supported by expert management, administration and marketing teams who ensure you have the insights, leads and tools to succeed. Requirements of a Sales Consultant: Make daily calls to potential landlords and sellers Conduct property market appraisals Understand client requirements and provide suitable solutions Stay up to date with market insights and trends Build trust through regular communication and transparent client relationships Skills of a Sales Consultant: A strong background in sales or client-facing roles A genuine passion for real estate and the ambition to grow your knowledge Excellent customer service and communication skills Self-motivation and a results-driven mindset A proactive, energetic and collaborative approach Benefits of a Sales Consultant: Unlimited earning potential starting with 50% commission Regular incentives on a monthly, quarterly and yearly basis Comprehensive support for international relocation including visa management, Emirates ID and health insurance Access to our in-haus training team and online learning platform to help you obtain local real estate permits The chance to learn from industry-leading agents within an award-winning agency A vibrant work environment and a supportive team culture As one of Dubai's most trusted and reputable real estate agencies, we have an established record of achievement and service as well as expertise in Residential Sales and Leasing, Short Term and Holiday Rentals, Off Plan and Investments, Property Management and Commercial Properties in Dubai. If you're ready to launch your real estate career in a tax-free market with uncapped rewards and world-class support, we'd love to hear from you.
Mar 25, 2026
Full time
Welcome to haus & haus. Following an exceptional 2024 and 2025 along with strong growth projections for 2026 and beyond, we're expanding our award-winning leasing team. We are now looking for driven Sales Consultant ready to fast track their career in Dubai's thriving rental market. At haus & haus, we focus on long term client relationships and outstanding customer service. Our agents are supported by expert management, administration and marketing teams who ensure you have the insights, leads and tools to succeed. Requirements of a Sales Consultant: Make daily calls to potential landlords and sellers Conduct property market appraisals Understand client requirements and provide suitable solutions Stay up to date with market insights and trends Build trust through regular communication and transparent client relationships Skills of a Sales Consultant: A strong background in sales or client-facing roles A genuine passion for real estate and the ambition to grow your knowledge Excellent customer service and communication skills Self-motivation and a results-driven mindset A proactive, energetic and collaborative approach Benefits of a Sales Consultant: Unlimited earning potential starting with 50% commission Regular incentives on a monthly, quarterly and yearly basis Comprehensive support for international relocation including visa management, Emirates ID and health insurance Access to our in-haus training team and online learning platform to help you obtain local real estate permits The chance to learn from industry-leading agents within an award-winning agency A vibrant work environment and a supportive team culture As one of Dubai's most trusted and reputable real estate agencies, we have an established record of achievement and service as well as expertise in Residential Sales and Leasing, Short Term and Holiday Rentals, Off Plan and Investments, Property Management and Commercial Properties in Dubai. If you're ready to launch your real estate career in a tax-free market with uncapped rewards and world-class support, we'd love to hear from you.
