Overview Rezolve AI is at the forefront of AI-powered commerce, delivering its proprietary Brain Suite (incl. Brain Commerce, Brain Checkout, and brainpowa LLM) to major retailers, brands and payments/commerce partners worldwide. We seek an exceptional EMEA Sales Director to take full ownership of the sales agenda across the region - driving growth, building high-performance sales teams and establishing Rezolve as the partner of choice in the agentic commerce era. You will lead from the front: owning quotas, developing market strategy, engaging key C-suite prospects, mobilising partners, and scaling operations to deliver revenue and market leadership. Why Join Rezolve AI At Rezolve AI you will join a pioneer in retail-commerce AI, working with a breakthrough platform that's live with major enterprise customers and scaling rapidly. With the Brain Suite comprised of commerce-centric AI solutions that span product discovery, checkout, personalization and engagement, we are uniquely positioned to lead the next era of intelligent shopping. You will be part of building that story in EMEA-leading growth, shaping strategy and delivering market leadership, while working at pace, with autonomy and commercially rewarded for your impact. Key Responsibilities Strategic & Revenue Leadership Define and execute the EMEA regional sales strategy-covering target segments (retail, CPG, hospitality, payments/commerce ecosystem), go-to-market models (direct, partner/channel, alliances) and growth targets. Own regional quota and deliver against revenue targets: new business, upsell/expansion in existing accounts, strategic partnerships. Identify, target and win key enterprise deals across EMEA, partnering internally with technical teams, solutions engineering and leadership to accelerate pipeline. Build and maintain strong relationships with senior executives (CIO/CTO/CDO, Head of Digital, eCommerce) at target accounts to secure strategic engagements and reference customers. Market & Customer Evangelism Serve as the regional face of Rezolve AI: represent the company at industry events, conferences, customer forums and in the media where appropriate. Evangelise the company's vision of "Agentic Commerce" and how the Brain Suite enables seamless, intelligent purchasing journeys across channels. Maintain a deep understanding of the commerce/retail/AI landscape: competitor dynamics, buyer pain-points (checkout friction, personalization, omnichannel integration), and emerging technology trends (conversational commerce, LLM-driven experiences, payments innovations). Qualifications Required Minimum 10+ years in enterprise sales leadership roles, preferably in SaaS or platform-businesses, with significant P&L / quota responsibility across multiple geographies. Proven track record of achieving large enterprise sales results in EMEA (new business + expansion) and building scalable sales operations. Deep familiarity with commerce, retail, payments or digital experience sectors - ideally selling to retailers, brands or commerce tech providers. Excellent ability to engage C-suite stakeholders (CIO/CTO/CDO, Head of Digital, eCommerce) and partner with them to shape strategy, not just execute. Strong leadership skills: ability to hire, motivate and manage high-performing teams; drive process, accountability and growth mindset across a region. Strategic thinker yet operationally grounded: can both set vision and execute tactics, manage pipeline, forecast, close deals, and scale. Comfortable working in a fast-moving, high-growth environment; ability to adapt to evolving markets and models across EMEA. Preferred Experience in working with or through channel/partner models (cloud providers, system integrators, consultancies) across EMEA. Experience in AI, ML, conversational commerce or payment technology solutions (helping you engage deeply with the value proposition of Rezolve's Brain Suite). Multilingual ability (besides English) - e.g., French, German, Spanish, Arabic - to support multi-market coverage in EMEA. Previous experience within or working with companies listed or scaling internationally. Success Metrics & Compensation Revenue attainment vs. regional sales quota (new bookings + renewals + expansion). Sales pipeline health: number of qualified opportunities, average deal size, sales velocity and win rate. Strategic account penetration: number of landmark logo wins, depth of customer engagements, referenceability. Partner ecosystem contribution: revenue via alliances/partners, speed to market in new territories. Team performance: team quota attainment, hiring and retention of high-performers, sales process maturity. Compensation will include a competitive base salary and variable component tied clearly to the above metrics, designed to reward both individual and team performance. Rezolve is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Rezolve are based on business needs, job requirements, and individual qualifications, without attention to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, veteran or disability status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rezolve will not tolerate discrimination or harassment based on any of these characteristics. Rezolve encourages applicants of all ages.
Mar 04, 2026
Full time
Overview Rezolve AI is at the forefront of AI-powered commerce, delivering its proprietary Brain Suite (incl. Brain Commerce, Brain Checkout, and brainpowa LLM) to major retailers, brands and payments/commerce partners worldwide. We seek an exceptional EMEA Sales Director to take full ownership of the sales agenda across the region - driving growth, building high-performance sales teams and establishing Rezolve as the partner of choice in the agentic commerce era. You will lead from the front: owning quotas, developing market strategy, engaging key C-suite prospects, mobilising partners, and scaling operations to deliver revenue and market leadership. Why Join Rezolve AI At Rezolve AI you will join a pioneer in retail-commerce AI, working with a breakthrough platform that's live with major enterprise customers and scaling rapidly. With the Brain Suite comprised of commerce-centric AI solutions that span product discovery, checkout, personalization and engagement, we are uniquely positioned to lead the next era of intelligent shopping. You will be part of building that story in EMEA-leading growth, shaping strategy and delivering market leadership, while working at pace, with autonomy and commercially rewarded for your impact. Key Responsibilities Strategic & Revenue Leadership Define and execute the EMEA regional sales strategy-covering target segments (retail, CPG, hospitality, payments/commerce ecosystem), go-to-market models (direct, partner/channel, alliances) and growth targets. Own regional quota and deliver against revenue targets: new business, upsell/expansion in existing accounts, strategic partnerships. Identify, target and win key enterprise deals across EMEA, partnering internally with technical teams, solutions engineering and leadership to accelerate pipeline. Build and maintain strong relationships with senior executives (CIO/CTO/CDO, Head of Digital, eCommerce) at target accounts to secure strategic engagements and reference customers. Market & Customer Evangelism Serve as the regional face of Rezolve AI: represent the company at industry events, conferences, customer forums and in the media where appropriate. Evangelise the company's vision of "Agentic Commerce" and how the Brain Suite enables seamless, intelligent purchasing journeys across channels. Maintain a deep understanding of the commerce/retail/AI landscape: competitor dynamics, buyer pain-points (checkout friction, personalization, omnichannel integration), and emerging technology trends (conversational commerce, LLM-driven experiences, payments innovations). Qualifications Required Minimum 10+ years in enterprise sales leadership roles, preferably in SaaS or platform-businesses, with significant P&L / quota responsibility across multiple geographies. Proven track record of achieving large enterprise sales results in EMEA (new business + expansion) and building scalable sales operations. Deep familiarity with commerce, retail, payments or digital experience sectors - ideally selling to retailers, brands or commerce tech providers. Excellent ability to engage C-suite stakeholders (CIO/CTO/CDO, Head of Digital, eCommerce) and partner with them to shape strategy, not just execute. Strong leadership skills: ability to hire, motivate and manage high-performing teams; drive process, accountability and growth mindset across a region. Strategic thinker yet operationally grounded: can both set vision and execute tactics, manage pipeline, forecast, close deals, and scale. Comfortable working in a fast-moving, high-growth environment; ability to adapt to evolving markets and models across EMEA. Preferred Experience in working with or through channel/partner models (cloud providers, system integrators, consultancies) across EMEA. Experience in AI, ML, conversational commerce or payment technology solutions (helping you engage deeply with the value proposition of Rezolve's Brain Suite). Multilingual ability (besides English) - e.g., French, German, Spanish, Arabic - to support multi-market coverage in EMEA. Previous experience within or working with companies listed or scaling internationally. Success Metrics & Compensation Revenue attainment vs. regional sales quota (new bookings + renewals + expansion). Sales pipeline health: number of qualified opportunities, average deal size, sales velocity and win rate. Strategic account penetration: number of landmark logo wins, depth of customer engagements, referenceability. Partner ecosystem contribution: revenue via alliances/partners, speed to market in new territories. Team performance: team quota attainment, hiring and retention of high-performers, sales process maturity. Compensation will include a competitive base salary and variable component tied clearly to the above metrics, designed to reward both individual and team performance. Rezolve is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Rezolve are based on business needs, job requirements, and individual qualifications, without attention to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, veteran or disability status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rezolve will not tolerate discrimination or harassment based on any of these characteristics. Rezolve encourages applicants of all ages.
Zoopla is one of the UK's most instantly recognisable property brands. In fact, we're known and loved by over 91% of the nation (and we're working hard on the other 9%). Our mission is to help the nation make better home decisions - by connecting everyone to their home and giving them personalised insights to help with moving, managing or financing. Over 50 million people visit Zoopla every month to access exclusive data and information on every UK property, search over 500,000 homes for sale and rent, find the best agents and secure the latest mortgage deals. We're a growing, dynamic team that embraces innovation and isn't afraid to push the boundaries. We're only just starting our journey to redefine the digital property landscape, with much more to explore and achieve. Join us, and transform the way the nation makes home decisions. We are currently looking for a Senior Product Manager who will take ownership of one of our core product lines. You will have the opportunity to drive product strategy, enhance user experiences, and work closely with our cross-functional teams to deliver valuable solutions to our customers. This role will focus on Search, CRM, Active and Known Users, AI, and strategies to re-engage our audience, ensuring we continue to create meaningful and personalised user experiences. What you'll be doing Define and communicate the product vision and strategy aligned with business objectives. Develop data-informed roadmaps aligned with company OKRs and business priorities. Conduct market, customer, and competitive research to identify opportunities. Translate strategic goals into clear product requirements and success metrics. Collaborate with engineering, design, data, and other stakeholders to deliver impactful features. Manage product lifecycle from concept through to go to market and post-launch optimisation. Define and track key product KPIs (e.g., adoption, retention, revenue, engagement). Use data and experimentation to validate hypotheses and inform decisions. Serve as the voice of the product and customer across the organization Mentor junior PMs or contribute to improving product processes. Build strong cross-functional relationships with GTM (go-to-market), sales, marketing, and support teams. Experience Strong background in product management, ideally at senior level. Proven record of shipping successful, high-impact products. Experience working in relevant domains (e.g., SaaS, fintech, e-commerce, AI, marketplaces). Skills Strong product sense and customer empathy. Excellent analytical and problem-solving abilities. Proficiency with product tools (e.g., Jira, Figma, Amplitude, SQL). Strong communication, stakeholder management, and storytelling skills. Ability to lead without direct authority. Strong commercial acumen and proven experience collaborating with commercial teams to drive revenue growth. Good design intuition and ability to collaborate effectively with designers. Experience working cross-functionally across multiple business areas. Strategic thinker that can deliver at pace Everyday Flex - greater flexibility over where and when you work 25 days annual leave + extra days for years of service Day off for volunteering & Digital detox day Festive Closure - business closed for period between Christmas and New Year Cycle to work and electric car schemes Free Calm App membership Enhanced Parental leave Fertility Treatment Financial Support Group Income Protection and private medical insurance Gym on-site in London - or membership in regional offices 7.5% pension contribution by the company Discretionary annual bonus up to 10% of base salary We want to make Zoopla more welcoming, fair and representative every day. We'll consider everyone who applies for this role in the same way, regardless of your ethnicity, colour, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, neurodiversity status, family or parental status, or how long you've spent unemployed. We're reimagining the property industry for everyone, so we want our team to represent people from all walks of life. We actively welcome your application if your demographics or background are underrepresented in the technology or property sectors.
Mar 03, 2026
Full time
Zoopla is one of the UK's most instantly recognisable property brands. In fact, we're known and loved by over 91% of the nation (and we're working hard on the other 9%). Our mission is to help the nation make better home decisions - by connecting everyone to their home and giving them personalised insights to help with moving, managing or financing. Over 50 million people visit Zoopla every month to access exclusive data and information on every UK property, search over 500,000 homes for sale and rent, find the best agents and secure the latest mortgage deals. We're a growing, dynamic team that embraces innovation and isn't afraid to push the boundaries. We're only just starting our journey to redefine the digital property landscape, with much more to explore and achieve. Join us, and transform the way the nation makes home decisions. We are currently looking for a Senior Product Manager who will take ownership of one of our core product lines. You will have the opportunity to drive product strategy, enhance user experiences, and work closely with our cross-functional teams to deliver valuable solutions to our customers. This role will focus on Search, CRM, Active and Known Users, AI, and strategies to re-engage our audience, ensuring we continue to create meaningful and personalised user experiences. What you'll be doing Define and communicate the product vision and strategy aligned with business objectives. Develop data-informed roadmaps aligned with company OKRs and business priorities. Conduct market, customer, and competitive research to identify opportunities. Translate strategic goals into clear product requirements and success metrics. Collaborate with engineering, design, data, and other stakeholders to deliver impactful features. Manage product lifecycle from concept through to go to market and post-launch optimisation. Define and track key product KPIs (e.g., adoption, retention, revenue, engagement). Use data and experimentation to validate hypotheses and inform decisions. Serve as the voice of the product and customer across the organization Mentor junior PMs or contribute to improving product processes. Build strong cross-functional relationships with GTM (go-to-market), sales, marketing, and support teams. Experience Strong background in product management, ideally at senior level. Proven record of shipping successful, high-impact products. Experience working in relevant domains (e.g., SaaS, fintech, e-commerce, AI, marketplaces). Skills Strong product sense and customer empathy. Excellent analytical and problem-solving abilities. Proficiency with product tools (e.g., Jira, Figma, Amplitude, SQL). Strong communication, stakeholder management, and storytelling skills. Ability to lead without direct authority. Strong commercial acumen and proven experience collaborating with commercial teams to drive revenue growth. Good design intuition and ability to collaborate effectively with designers. Experience working cross-functionally across multiple business areas. Strategic thinker that can deliver at pace Everyday Flex - greater flexibility over where and when you work 25 days annual leave + extra days for years of service Day off for volunteering & Digital detox day Festive Closure - business closed for period between Christmas and New Year Cycle to work and electric car schemes Free Calm App membership Enhanced Parental leave Fertility Treatment Financial Support Group Income Protection and private medical insurance Gym on-site in London - or membership in regional offices 7.5% pension contribution by the company Discretionary annual bonus up to 10% of base salary We want to make Zoopla more welcoming, fair and representative every day. We'll consider everyone who applies for this role in the same way, regardless of your ethnicity, colour, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, neurodiversity status, family or parental status, or how long you've spent unemployed. We're reimagining the property industry for everyone, so we want our team to represent people from all walks of life. We actively welcome your application if your demographics or background are underrepresented in the technology or property sectors.
Head of New Partner Experience - UKI & EU Job ID: R20978 Commercial Manchester - Main Office Permanent Ready to apply? Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our UKI and EU Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. If you are a strategic leader who thrives on building "best-in class" operations and is passionate about driving commercial success for independent businesses, this is the role for you. We're looking for a Head of New Partner Experience - UKI & EU based in our Manchester hub. Reporting to the SMB Commercial Director, you will lead a large scale team of managers and agents across four EU markets, overseeing the full lifecycle of our partners from the moment they join the platform. What You'll Be Doing You will balance high level strategic planning with a hands on approach to leadership, ensuring our partners are set up for long term success. Partner Obsession: Act as the champion for newly acquired partners. You will build and refine a contact centre model that prioritises impactful conversations, ensuring merchants understand how to fully leverage the Deliveroo platform. Commercial Strategy: Implement "sales through service" models. Your team will drive commercial outcomes-such as upsells and improved operational efficiency-that benefit both our partners and Deliveroo's bottom line. Defining the Future: Design and deploy a scalable servicing model. You will find the perfect equilibrium between high tech self serve tools and high impact human interactions. Leadership at Scale: Manage a multi layered team in Manchester, fostering a high performance and inclusive culture that handles everything from reactive support to proactive growth campaigns. Cross Functional Collaboration: Partner with global Tech and Ops teams to build the internal tools and contact strategies required to "move the needle" for our partners. Experimentation: Champion a "test and learn" culture, using data to evolve support strategies and prevent churn within the SMB base. What You'll Need to Thrive We are looking for a leader who can drive systemic change while maintaining high levels of employee engagement: Experience: 4+ years in a call centre or similar high volume environment with a focus on customer/partner experience. Experience in the restaurant or grocery sectors is highly desired. Leadership Mastery: The ability to manage a P&L and deliver results through scalable solutions without compromising team culture. Stakeholder Diplomacy: Strong negotiation skills and the resilience to challenge senior leadership to unlock resources for your team. Operational Rigor: Skilled in project management and task prioritisation within a fast moving daily operation. Communication: Exceptional ability to engage diverse audiences across different channels and international markets. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive High Impact Change: Own the strategy for thousands of independent partners across the UK, Ireland, and Europe. Entrepreneurial Pace: Work in a high growth startup environment where your ideas can be implemented at scale. Strategic Ownership: Lead the evolution of how Deliveroo supports its most diverse and vibrant partner segment. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our global workforce identify as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Work Life Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Mar 02, 2026
Full time
Head of New Partner Experience - UKI & EU Job ID: R20978 Commercial Manchester - Main Office Permanent Ready to apply? Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our UKI and EU Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. If you are a strategic leader who thrives on building "best-in class" operations and is passionate about driving commercial success for independent businesses, this is the role for you. We're looking for a Head of New Partner Experience - UKI & EU based in our Manchester hub. Reporting to the SMB Commercial Director, you will lead a large scale team of managers and agents across four EU markets, overseeing the full lifecycle of our partners from the moment they join the platform. What You'll Be Doing You will balance high level strategic planning with a hands on approach to leadership, ensuring our partners are set up for long term success. Partner Obsession: Act as the champion for newly acquired partners. You will build and refine a contact centre model that prioritises impactful conversations, ensuring merchants understand how to fully leverage the Deliveroo platform. Commercial Strategy: Implement "sales through service" models. Your team will drive commercial outcomes-such as upsells and improved operational efficiency-that benefit both our partners and Deliveroo's bottom line. Defining the Future: Design and deploy a scalable servicing model. You will find the perfect equilibrium between high tech self serve tools and high impact human interactions. Leadership at Scale: Manage a multi layered team in Manchester, fostering a high performance and inclusive culture that handles everything from reactive support to proactive growth campaigns. Cross Functional Collaboration: Partner with global Tech and Ops teams to build the internal tools and contact strategies required to "move the needle" for our partners. Experimentation: Champion a "test and learn" culture, using data to evolve support strategies and prevent churn within the SMB base. What You'll Need to Thrive We are looking for a leader who can drive systemic change while maintaining high levels of employee engagement: Experience: 4+ years in a call centre or similar high volume environment with a focus on customer/partner experience. Experience in the restaurant or grocery sectors is highly desired. Leadership Mastery: The ability to manage a P&L and deliver results through scalable solutions without compromising team culture. Stakeholder Diplomacy: Strong negotiation skills and the resilience to challenge senior leadership to unlock resources for your team. Operational Rigor: Skilled in project management and task prioritisation within a fast moving daily operation. Communication: Exceptional ability to engage diverse audiences across different channels and international markets. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive High Impact Change: Own the strategy for thousands of independent partners across the UK, Ireland, and Europe. Entrepreneurial Pace: Work in a high growth startup environment where your ideas can be implemented at scale. Strategic Ownership: Lead the evolution of how Deliveroo supports its most diverse and vibrant partner segment. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our global workforce identify as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Work Life Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Rental Sales Agent - £35,000 + Relocation Support We're looking for an energetic, customer-focused Rental Sales Agent to join our client's established dealership team in the beautiful Channel Isles. This is a fantastic opportunity for someone already based locally, or for candidates in mainland UK who are open to relocating - with full support provided to make the transition smooth, simple, and str click apply for full job details
Mar 01, 2026
Full time
Rental Sales Agent - £35,000 + Relocation Support We're looking for an energetic, customer-focused Rental Sales Agent to join our client's established dealership team in the beautiful Channel Isles. This is a fantastic opportunity for someone already based locally, or for candidates in mainland UK who are open to relocating - with full support provided to make the transition smooth, simple, and str click apply for full job details
HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional - it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world's top organizations. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Senior Sales Engineer Remote Location: London, UK Position Summary HackerOne is looking for a Senior Sales Engineer to join a fast-growing company that is bringing a fresh and disruptive approach to information security. You will partner directly with Account Executives and Channel Partners to successfully prospect and sell into specific accounts where your technical and domain expertise makes the difference. As the technical expert, you will work with prospects to understand their business problems, technical architecture, and attack surface to design the right solution. You will also work closely with product and engineering to bring the sales perspective to product roadmap discussions. You will become an evangelist for the power of hackers and HackerOne. What You Will Do Partner with the sales team to provide technical and domain expertise for specific opportunities, develop account strategies, and uncover additional business opportunities Develop and deliver demonstrations of the HackerOne platform tailored to a specific customer's business and use case Own the technology evaluation stage of the sales process with our prospects of various technical levels Develop documentation and workflows specific to a customer's implementation plan Lead tailored product workshops and deep dives in key accounts Analyze feature requests from customers and prospects and provide feedback to our engineering and product management teams to help orient the product roadmap Provide technical perspective on active deals and help accurately forecast deals Support marketing by evangelizing HackerOne and hackers in general at trade shows, conferences, and webinars Stay on top of industry news and developments to provide and maintain a deep industry and domain expertise Minimum Qualifications 5+ years of pre sales experience with at least 3 years working with Enterprise customers 2+ years of security experience in a Software as a Service product, understand security fundamentals and common vulnerabilities (e.g. OWASP Top Ten, can scope a pentest, can price a bounty reward) Excellent communication, presentation, and demonstration skills. This role requires you to understand and articulate both the business value and technical advantages of our platform. Passionate about technical sales and working with prospective buyers and customers to understand their business and challenges Ability to take feedback early in the sales process and synthesize it into actionable feature requests for our product development team A highly self-motivated and creative problem solver A continuous learner Ability and willingness to travel Preferred Qualifications Experience cross-selling or upselling Enterprise, Strategic, or Named customers to expand their usage. Experience with vulnerability management, penetration testing, or red teaming assessments. Ability to take feedback early in the sales process and synthesize it into actionable feature requests for our product development team. Compensation Base: £94,000 - £115,000 OTE: £126,000 - £154,000 Offers Equity Job Benefits: Health (medical, vision, dental), life, and disability insurance Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.
Feb 28, 2026
Full time
HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional - it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world's top organizations. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Senior Sales Engineer Remote Location: London, UK Position Summary HackerOne is looking for a Senior Sales Engineer to join a fast-growing company that is bringing a fresh and disruptive approach to information security. You will partner directly with Account Executives and Channel Partners to successfully prospect and sell into specific accounts where your technical and domain expertise makes the difference. As the technical expert, you will work with prospects to understand their business problems, technical architecture, and attack surface to design the right solution. You will also work closely with product and engineering to bring the sales perspective to product roadmap discussions. You will become an evangelist for the power of hackers and HackerOne. What You Will Do Partner with the sales team to provide technical and domain expertise for specific opportunities, develop account strategies, and uncover additional business opportunities Develop and deliver demonstrations of the HackerOne platform tailored to a specific customer's business and use case Own the technology evaluation stage of the sales process with our prospects of various technical levels Develop documentation and workflows specific to a customer's implementation plan Lead tailored product workshops and deep dives in key accounts Analyze feature requests from customers and prospects and provide feedback to our engineering and product management teams to help orient the product roadmap Provide technical perspective on active deals and help accurately forecast deals Support marketing by evangelizing HackerOne and hackers in general at trade shows, conferences, and webinars Stay on top of industry news and developments to provide and maintain a deep industry and domain expertise Minimum Qualifications 5+ years of pre sales experience with at least 3 years working with Enterprise customers 2+ years of security experience in a Software as a Service product, understand security fundamentals and common vulnerabilities (e.g. OWASP Top Ten, can scope a pentest, can price a bounty reward) Excellent communication, presentation, and demonstration skills. This role requires you to understand and articulate both the business value and technical advantages of our platform. Passionate about technical sales and working with prospective buyers and customers to understand their business and challenges Ability to take feedback early in the sales process and synthesize it into actionable feature requests for our product development team A highly self-motivated and creative problem solver A continuous learner Ability and willingness to travel Preferred Qualifications Experience cross-selling or upselling Enterprise, Strategic, or Named customers to expand their usage. Experience with vulnerability management, penetration testing, or red teaming assessments. Ability to take feedback early in the sales process and synthesize it into actionable feature requests for our product development team. Compensation Base: £94,000 - £115,000 OTE: £126,000 - £154,000 Offers Equity Job Benefits: Health (medical, vision, dental), life, and disability insurance Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.
About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. About the Team Customer Success at Outreach exists to drive measurable business outcomes by embedding Outreach into the core revenue workflows of our customers. We partner strategically across Sales, RevOps, Enablement, and Leadership teams to remove barriers to adoption, optimize performance, and support long term retention and growth. Our focus is not only customer satisfaction - it is operational impact. We align cross functional stakeholders internally and externally to ensure Outreach drives real business results. The Role The Principal Customer Success Manager is a senior individual contributor responsible for driving outcomes across a focused portfolio of Outreach's most strategic customers in the region (3-5 accounts). In addition to owning these high value relationships, the Lead CSM acts as a senior peer within the Customer Success team - helping elevate standards, support account strategy, and mentor others. This is not a people management role, but it carries influence, accountability, and regional leadership responsibility. This role combines strategic account ownership with team impact, operating as a trusted partner to both customers and internal stakeholders. Location London (hybrid with 2 days in office each week). Your Daily Adventures Will Include Own Strategic Customer Outcomes Manage a focused book of 3-5 high value, complex accounts Develop and evolve outcome based success plans aligned to customer business objectives and renewal timelines Drive sustained adoption of Outreach across teams and workflows Identify leading indicators of risk and expansion, embedding renewal readiness into ongoing engagement Partner closely with Client Account Executives to shape retention and growth strategy while they lead commercial conversations Drive AI Adoption & Workflow Evolution Guide customers in embedding Outreach's AI capabilities into daily revenue workflows Analyse AI usage patterns and workflow data to identify optimisation, efficiency, and expansion opportunities Translate AI driven productivity gains into measurable business impact (pipeline velocity, rep productivity, forecasting accuracy, win rates) Support customers in redesigning elements of their revenue processes to fully leverage automation and agentic capabilities Stay ahead of evolving AI features and proactively advise customers on adoption pathways Lead Complex Stakeholder Environments Build and maintain multi threaded relationships across key stakeholders Navigate varying priorities across Sales, RevOps, Enablement, and leadership Maintain clarity and alignment on shared success criteria Serve as a consistent, credible advisor throughout the customer journey Elevate the Team Act as a senior peer and mentor within the Customer Success team Support colleagues in shaping account strategy and preparing executive facing business reviews Share best practices, playbooks, and insights across the region Provide early visibility on emerging risks or patterns across strategic accounts Partner with the regional CS leader to improve consistency, operating rhythm, and performance standards Collaborate Cross Functionally Partner with Professional Services on onboarding and value acceleration Coordinate with Product, Support, Sales, and Marketing to maximise customer experience Represent the voice of strategic customers internally Help influence improvements in product positioning and workflow enablement based on customer insight Our Vision of You Significant experience (typically 7-10+ years) in Customer Success, Account Management, or a related SaaS role supporting complex software and business transformation Proven success managing complex or strategic accounts with measurable retention outcomes Strong commercial awareness and ability to influence renewal strategy without directly owning pricing Experience driving adoption of AI enabled or automation driven platforms Strong understanding of modern revenue processes and go to market workflows Demonstrated ability to mentor or coach peers in a professional setting High emotional intelligence and ability to build trusted relationships across stakeholder levels Ability to influence without direct authority Strong communication skills, able to tailor messaging to different audiences Self motivated with a strong sense of ownership and collaborative accountability Comfortable operating in ambiguity and helping bring clarity to others How EMEA CS Operates We communicate openly, early, and often We take ownership from start to finish We are proactive We build relationships at every level We think strategically and act with purpose We learn and adapt Why You'll Love It Here 25 days holiday + 8 bank holidays Outreach contributes a monthly contribution towards your pension Private medical care for employee and spouse/family with Program Health Plus Cash plan is offered through Medicash to help offset out of pocket medical related expenses Dental coverage Life insurance at 4x annual salary 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave A parental leave program that includes not just extended time off but options for a paid night nurse Opportunity to be part of company success via equity program Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military Employee referral bonuses to encourage the addition of great new people to the team Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
Feb 28, 2026
Full time
About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. About the Team Customer Success at Outreach exists to drive measurable business outcomes by embedding Outreach into the core revenue workflows of our customers. We partner strategically across Sales, RevOps, Enablement, and Leadership teams to remove barriers to adoption, optimize performance, and support long term retention and growth. Our focus is not only customer satisfaction - it is operational impact. We align cross functional stakeholders internally and externally to ensure Outreach drives real business results. The Role The Principal Customer Success Manager is a senior individual contributor responsible for driving outcomes across a focused portfolio of Outreach's most strategic customers in the region (3-5 accounts). In addition to owning these high value relationships, the Lead CSM acts as a senior peer within the Customer Success team - helping elevate standards, support account strategy, and mentor others. This is not a people management role, but it carries influence, accountability, and regional leadership responsibility. This role combines strategic account ownership with team impact, operating as a trusted partner to both customers and internal stakeholders. Location London (hybrid with 2 days in office each week). Your Daily Adventures Will Include Own Strategic Customer Outcomes Manage a focused book of 3-5 high value, complex accounts Develop and evolve outcome based success plans aligned to customer business objectives and renewal timelines Drive sustained adoption of Outreach across teams and workflows Identify leading indicators of risk and expansion, embedding renewal readiness into ongoing engagement Partner closely with Client Account Executives to shape retention and growth strategy while they lead commercial conversations Drive AI Adoption & Workflow Evolution Guide customers in embedding Outreach's AI capabilities into daily revenue workflows Analyse AI usage patterns and workflow data to identify optimisation, efficiency, and expansion opportunities Translate AI driven productivity gains into measurable business impact (pipeline velocity, rep productivity, forecasting accuracy, win rates) Support customers in redesigning elements of their revenue processes to fully leverage automation and agentic capabilities Stay ahead of evolving AI features and proactively advise customers on adoption pathways Lead Complex Stakeholder Environments Build and maintain multi threaded relationships across key stakeholders Navigate varying priorities across Sales, RevOps, Enablement, and leadership Maintain clarity and alignment on shared success criteria Serve as a consistent, credible advisor throughout the customer journey Elevate the Team Act as a senior peer and mentor within the Customer Success team Support colleagues in shaping account strategy and preparing executive facing business reviews Share best practices, playbooks, and insights across the region Provide early visibility on emerging risks or patterns across strategic accounts Partner with the regional CS leader to improve consistency, operating rhythm, and performance standards Collaborate Cross Functionally Partner with Professional Services on onboarding and value acceleration Coordinate with Product, Support, Sales, and Marketing to maximise customer experience Represent the voice of strategic customers internally Help influence improvements in product positioning and workflow enablement based on customer insight Our Vision of You Significant experience (typically 7-10+ years) in Customer Success, Account Management, or a related SaaS role supporting complex software and business transformation Proven success managing complex or strategic accounts with measurable retention outcomes Strong commercial awareness and ability to influence renewal strategy without directly owning pricing Experience driving adoption of AI enabled or automation driven platforms Strong understanding of modern revenue processes and go to market workflows Demonstrated ability to mentor or coach peers in a professional setting High emotional intelligence and ability to build trusted relationships across stakeholder levels Ability to influence without direct authority Strong communication skills, able to tailor messaging to different audiences Self motivated with a strong sense of ownership and collaborative accountability Comfortable operating in ambiguity and helping bring clarity to others How EMEA CS Operates We communicate openly, early, and often We take ownership from start to finish We are proactive We build relationships at every level We think strategically and act with purpose We learn and adapt Why You'll Love It Here 25 days holiday + 8 bank holidays Outreach contributes a monthly contribution towards your pension Private medical care for employee and spouse/family with Program Health Plus Cash plan is offered through Medicash to help offset out of pocket medical related expenses Dental coverage Life insurance at 4x annual salary 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave A parental leave program that includes not just extended time off but options for a paid night nurse Opportunity to be part of company success via equity program Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military Employee referral bonuses to encourage the addition of great new people to the team Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
Head of Operational Support (SMB) - 12-Month FTC Job ID: R20979 Commercial Manchester - Main Office Permanent Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. Our Finance & Strategy and Revenue Operations teams act as the analytical and operational backbone of Deliveroo, ensuring our commercial teams have the tools and insights needed to win. We're looking for a Head of Operational Support to join our team in Manchester on a 12-month fixed-term contract. Reporting to the SMB Commercial Director, you will lead a cross functional team of Operational Support Leads, acting as the architect for our contact centre performance across Sales, Account Management, and Customer Success. What You'll Be Doing You will bridge the gap between high level strategy and daily execution, ensuring our inside sales and account management teams are equipped to succeed at scale. Operating Vision: Define and scope the strategic vision for our SMB Contact Centres. You will own the delivery of strategic projects designed to move the needle on commercial performance. Enabling Capability: Build the "infrastructure for success." You will oversee Workforce Management (WFM), Performance Analytics, Quality Assurance (QA), and agent onboarding/training. Tech Stack Deployment: Partner with Revenue Operations and Sales Technology teams to deploy and optimise tools including Salesforce, telephony systems, and sales engagement platforms. Go To Market (GTM) Excellence: Develop the processes required to embed people, data, and technology changes across the organisation, ensuring new initiatives are adopted seamlessly. Performance Analysis: Conduct in depth data analysis to identify long term trends and gaps. You won't just report on performance; you will create strategies for course correction. Stakeholder Diplomacy: Act as the "voice" of Revenue Operations to Commercial Leaders and vice versa, ensuring alignment between central strategy and local execution. What You'll Need to Thrive We are looking for a structured operator who understands the motivational and operational levers of a modern contact centre: Experience: Proven track record in consultancy, strategy, or operational roles, ideally within a high volume contact centre environment. Tech Proficiency: Detailed understanding of the sales tech stack, specifically Salesforce and sales engagement platforms (e.g., Salesloft, Outreach, or HVS). Optimization Mindset: A sharp eye for process redesign and technology utilisation to drive efficiency and "ways of working" improvements. Leadership: Experience leading or supporting Quality Assurance teams, including call management frameworks and reporting. Communication: Exceptional verbal and written skills, with the ability to influence executive level leadership and craft clear memos from ambiguous problems. Availability: This is a 12-month Fixed Term Contract. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive Large Scale Change: Own the operational roadmap for thousands of partners across the UK, Ireland, and Europe. High Growth Impact: Work in a fast paced environment where operational improvements lead to immediate commercial wins. Strategic Leadership: Act as a key advisor to the SMB leadership team, shaping the future of our contact centre operations. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation and transparency: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our UK workforce identifies as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to well being apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Feb 28, 2026
Full time
Head of Operational Support (SMB) - 12-Month FTC Job ID: R20979 Commercial Manchester - Main Office Permanent Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. Our Finance & Strategy and Revenue Operations teams act as the analytical and operational backbone of Deliveroo, ensuring our commercial teams have the tools and insights needed to win. We're looking for a Head of Operational Support to join our team in Manchester on a 12-month fixed-term contract. Reporting to the SMB Commercial Director, you will lead a cross functional team of Operational Support Leads, acting as the architect for our contact centre performance across Sales, Account Management, and Customer Success. What You'll Be Doing You will bridge the gap between high level strategy and daily execution, ensuring our inside sales and account management teams are equipped to succeed at scale. Operating Vision: Define and scope the strategic vision for our SMB Contact Centres. You will own the delivery of strategic projects designed to move the needle on commercial performance. Enabling Capability: Build the "infrastructure for success." You will oversee Workforce Management (WFM), Performance Analytics, Quality Assurance (QA), and agent onboarding/training. Tech Stack Deployment: Partner with Revenue Operations and Sales Technology teams to deploy and optimise tools including Salesforce, telephony systems, and sales engagement platforms. Go To Market (GTM) Excellence: Develop the processes required to embed people, data, and technology changes across the organisation, ensuring new initiatives are adopted seamlessly. Performance Analysis: Conduct in depth data analysis to identify long term trends and gaps. You won't just report on performance; you will create strategies for course correction. Stakeholder Diplomacy: Act as the "voice" of Revenue Operations to Commercial Leaders and vice versa, ensuring alignment between central strategy and local execution. What You'll Need to Thrive We are looking for a structured operator who understands the motivational and operational levers of a modern contact centre: Experience: Proven track record in consultancy, strategy, or operational roles, ideally within a high volume contact centre environment. Tech Proficiency: Detailed understanding of the sales tech stack, specifically Salesforce and sales engagement platforms (e.g., Salesloft, Outreach, or HVS). Optimization Mindset: A sharp eye for process redesign and technology utilisation to drive efficiency and "ways of working" improvements. Leadership: Experience leading or supporting Quality Assurance teams, including call management frameworks and reporting. Communication: Exceptional verbal and written skills, with the ability to influence executive level leadership and craft clear memos from ambiguous problems. Availability: This is a 12-month Fixed Term Contract. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive Large Scale Change: Own the operational roadmap for thousands of partners across the UK, Ireland, and Europe. High Growth Impact: Work in a fast paced environment where operational improvements lead to immediate commercial wins. Strategic Leadership: Act as a key advisor to the SMB leadership team, shaping the future of our contact centre operations. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation and transparency: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our UK workforce identifies as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to well being apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
About Outreach Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit . About the Team Customer Success at Outreach exists to drive measurable business outcomes by embedding Outreach into the core revenue workflows of our customers. We partner strategically across Sales, RevOps, Enablement, and Leadership teams to remove barriers to adoption, optimise performance, and support long term retention and growth. Our focus is not only customer satisfaction - it is operational impact. We align cross functional stakeholders internally and externally to ensure Outreach drives real business results. The Role At Outreach, Customer Success Managers are revenue accelerators and AI adoption drivers. As a CSM II, you are accountable for driving measurable customer outcomes, accelerating AI powered workflow adoption, and owning the retention strategy across your book of business. While Client Account Executives lead commercial negotiations, you ensure customers realise sustained value, embed Outreach deeply into their revenue processes, and position the account for long term growth. This is a high ownership, high impact role requiring strategic thinking, commercial awareness, and the ability to translate product usage into executive level business value. We value strategic thinking, curiosity, collaboration, and accountability in equal measure. Location: London (2 days per week in office) Your Daily Impact Drive Measurable Customer Outcomes Own outcome based success plans aligned to customer business objectives, renewal timelines, and long term growth strategy Translate customer goals into structured adoption and AI acceleration plans Identify and close value gaps early, ensuring adoption drives measurable business impact Embed renewal readiness into every engagement as a byproduct of demonstrated success Accelerate AI & Workflow Transformation Support customers in advancing their AI adoption maturity across their revenue workflows. Analyze Outreach AI usage and workflow performance to identify optimization and expansion opportunities Educate customers on evolving AI capabilities and proactively recommend adoption strategies Position AI driven efficiency gains in business terms such as pipeline velocity, win rates, rep productivity, and forecasting accuracy Own the Value Narrative Translate adoption, AI usage, and performance data into executive ready ROI stories Present quantified value metrics in Quarterly Business Reviews and strategic planning sessions Connect product usage to the metrics that matter to Sales Leaders, RevOps, and the C Suite Help customers articulate Outreach's impact internally to strengthen executive sponsorship Lead Proactive Retention Strategy Own the retention strategy across your book of business, partnering with the Client Account Executive to ensure renewal readiness and account growth Identify leading indicators of risk and define clear mitigation plans early Identify and thoughtfully explore expansion opportunities based on demonstrated value. Build and maintain multi threaded relationships (3-5+ stakeholders per account), mapping power and influence to reduce single thread risk and strengthen renewal and expansion strategy. Operate with High Ownership Take clear ownership of your accounts from onboarding through renewal and growth, ensuring alignment, continuity, and long term success. Proactively move initiatives forward while aligning stakeholders and maintaining shared clarity on next steps. Think strategically and act with purpose across multiple concurrent priorities Maintain disciplined account planning, forecasting hygiene, and internal alignment Collaborate Cross Functionally Partner with Professional Services on onboarding and value acceleration Partner with Sales on renewal and expansion strategy Provide structured feedback to Product, representing the voice of your book of business Coordinate internal resources to remove roadblocks and maximise customer experience Our Vision of You 3+ years of experience in Customer Success, Account Management, or a related SaaS role supporting complex software and business transformation Proven experience managing a book of 30-50 accounts while driving measurable adoption and retention outcomes Demonstrated ability to influence commercial outcomes without directly owning pricing Strong understanding of modern revenue processes, sales execution, or go to market strategies Experience presenting quantified business impact and ROI to senior stakeholders Data fluent: able to analyse usage metrics and translate insights into action plans Comfortable discussing AI driven workflows, automation, and performance optimisation Strong strategic and critical thinking skills Excellent prioritisation and time management in a fast paced environment High emotional intelligence and ability to build trust across all levels of an organisation Strong written and verbal communication skills, with the ability to tailor messaging to different audiences Self starter with a high sense of ownership and accountability Bachelor's degree or equivalent practical experience How EMEA CS Operates We communicate openly, early, and often We take ownership from start to finish We are proactive We build relationships at every level We think strategically and act with purpose We learn and adapt Why You'll Love It Here 25 days holiday + 8 bank holidays Outreach contributes with monthly contribution towards your pension Private medical care for employee and spouse/family with Program Health Plus Cash plan is offered through Medicash to help offset out of pocket medical related expenses Dental coverage Life insurance at 4x annual salary 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave A parental leave program that includes not just extended time off but options for a paid night nurse Opportunity to be part of company success via equity program Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military Employee referral bonuses to encourage the addition of great new people to the team Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
Feb 28, 2026
Full time
About Outreach Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit . About the Team Customer Success at Outreach exists to drive measurable business outcomes by embedding Outreach into the core revenue workflows of our customers. We partner strategically across Sales, RevOps, Enablement, and Leadership teams to remove barriers to adoption, optimise performance, and support long term retention and growth. Our focus is not only customer satisfaction - it is operational impact. We align cross functional stakeholders internally and externally to ensure Outreach drives real business results. The Role At Outreach, Customer Success Managers are revenue accelerators and AI adoption drivers. As a CSM II, you are accountable for driving measurable customer outcomes, accelerating AI powered workflow adoption, and owning the retention strategy across your book of business. While Client Account Executives lead commercial negotiations, you ensure customers realise sustained value, embed Outreach deeply into their revenue processes, and position the account for long term growth. This is a high ownership, high impact role requiring strategic thinking, commercial awareness, and the ability to translate product usage into executive level business value. We value strategic thinking, curiosity, collaboration, and accountability in equal measure. Location: London (2 days per week in office) Your Daily Impact Drive Measurable Customer Outcomes Own outcome based success plans aligned to customer business objectives, renewal timelines, and long term growth strategy Translate customer goals into structured adoption and AI acceleration plans Identify and close value gaps early, ensuring adoption drives measurable business impact Embed renewal readiness into every engagement as a byproduct of demonstrated success Accelerate AI & Workflow Transformation Support customers in advancing their AI adoption maturity across their revenue workflows. Analyze Outreach AI usage and workflow performance to identify optimization and expansion opportunities Educate customers on evolving AI capabilities and proactively recommend adoption strategies Position AI driven efficiency gains in business terms such as pipeline velocity, win rates, rep productivity, and forecasting accuracy Own the Value Narrative Translate adoption, AI usage, and performance data into executive ready ROI stories Present quantified value metrics in Quarterly Business Reviews and strategic planning sessions Connect product usage to the metrics that matter to Sales Leaders, RevOps, and the C Suite Help customers articulate Outreach's impact internally to strengthen executive sponsorship Lead Proactive Retention Strategy Own the retention strategy across your book of business, partnering with the Client Account Executive to ensure renewal readiness and account growth Identify leading indicators of risk and define clear mitigation plans early Identify and thoughtfully explore expansion opportunities based on demonstrated value. Build and maintain multi threaded relationships (3-5+ stakeholders per account), mapping power and influence to reduce single thread risk and strengthen renewal and expansion strategy. Operate with High Ownership Take clear ownership of your accounts from onboarding through renewal and growth, ensuring alignment, continuity, and long term success. Proactively move initiatives forward while aligning stakeholders and maintaining shared clarity on next steps. Think strategically and act with purpose across multiple concurrent priorities Maintain disciplined account planning, forecasting hygiene, and internal alignment Collaborate Cross Functionally Partner with Professional Services on onboarding and value acceleration Partner with Sales on renewal and expansion strategy Provide structured feedback to Product, representing the voice of your book of business Coordinate internal resources to remove roadblocks and maximise customer experience Our Vision of You 3+ years of experience in Customer Success, Account Management, or a related SaaS role supporting complex software and business transformation Proven experience managing a book of 30-50 accounts while driving measurable adoption and retention outcomes Demonstrated ability to influence commercial outcomes without directly owning pricing Strong understanding of modern revenue processes, sales execution, or go to market strategies Experience presenting quantified business impact and ROI to senior stakeholders Data fluent: able to analyse usage metrics and translate insights into action plans Comfortable discussing AI driven workflows, automation, and performance optimisation Strong strategic and critical thinking skills Excellent prioritisation and time management in a fast paced environment High emotional intelligence and ability to build trust across all levels of an organisation Strong written and verbal communication skills, with the ability to tailor messaging to different audiences Self starter with a high sense of ownership and accountability Bachelor's degree or equivalent practical experience How EMEA CS Operates We communicate openly, early, and often We take ownership from start to finish We are proactive We build relationships at every level We think strategically and act with purpose We learn and adapt Why You'll Love It Here 25 days holiday + 8 bank holidays Outreach contributes with monthly contribution towards your pension Private medical care for employee and spouse/family with Program Health Plus Cash plan is offered through Medicash to help offset out of pocket medical related expenses Dental coverage Life insurance at 4x annual salary 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave A parental leave program that includes not just extended time off but options for a paid night nurse Opportunity to be part of company success via equity program Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military Employee referral bonuses to encourage the addition of great new people to the team Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in person company based in San Francisco, with growing offices in Atlanta, New York, London, France, Singapore, and Japan. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Act as a primary point of accountability for customer trust enablement, including participation in customer meetings, security reviews and AI governance. Contribute to AI Governance including building guardrails to align with AI regulations (EU AI Act, ISO 42001, NIST AI RMF and local EU laws). Partner closely with Legal and Privacy to interpret regulatory requirements and support complex, security sensitive contractual discussions, escalating risks and tradeoffs appropriately. Collaborate with Engineering and Product to ensure expectations are reflected in system design and operational effectiveness. Translate regulatory and privacy expectations into scalable, region aware technical controls across model governance, agent security and safety, and data handling. Own and evolve customer facing trust materials and narratives related to AI, privacy, and security. Represent Sierra in customer audits and formal assessments, clearly explaining security posture, governance decisions, and risk management approaches. Support resilience and response expectations as part of broader governance, with an emphasis on learning and continuous improvement. Continuously improve trust by identifying opportunities to streamline workflows, increase automation, and improve signal quality, while maintaining a high bar for accuracy and quality. Who you'll work with You will act as a strategic partner to Platform, Security, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity. What you'll bring 8+ years of experience in security compliance, privacy, or regulatory roles in SaaS, fintech, or AI companies. Deep experience with EU regulatory frameworks, including GDPR, DORA, EU AI Act and emerging AI regulations, paired with strong awareness of US and APAC regulatory norms. Demonstrated ability to operate globally understanding where requirements must diverge and where alignment is possible. Experience engaging directly with enterprise and regulated customers as a trusted representative of security, privacy, and compliance. Ability to translate abstract or evolving regulatory requirements into defensible, real world practices. Comfort operating in ambiguity, making reasoned judgment calls, and clearly articulating rationale and tradeoffs. Strong written and verbal communication skills, including close collaboration with Legal and external stakeholders. Even better Direct experience preparing for or operationalizing DORA, EU AI Act or ISO/IEC 42001. Experience working in and/or supporting fintech or AI companies globally Familiarity with AI governance frameworks such as NIST AI RMF or CSA AI controls. Experience navigating cross border data transfer, residency, and localization consideration in a multi cloud environment. Prior experience in customer facing, sales adjacent, or deal support contexts. Experience automating global security and compliance workflows. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self reflect to continuously self improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Feb 27, 2026
Full time
About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in person company based in San Francisco, with growing offices in Atlanta, New York, London, France, Singapore, and Japan. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Act as a primary point of accountability for customer trust enablement, including participation in customer meetings, security reviews and AI governance. Contribute to AI Governance including building guardrails to align with AI regulations (EU AI Act, ISO 42001, NIST AI RMF and local EU laws). Partner closely with Legal and Privacy to interpret regulatory requirements and support complex, security sensitive contractual discussions, escalating risks and tradeoffs appropriately. Collaborate with Engineering and Product to ensure expectations are reflected in system design and operational effectiveness. Translate regulatory and privacy expectations into scalable, region aware technical controls across model governance, agent security and safety, and data handling. Own and evolve customer facing trust materials and narratives related to AI, privacy, and security. Represent Sierra in customer audits and formal assessments, clearly explaining security posture, governance decisions, and risk management approaches. Support resilience and response expectations as part of broader governance, with an emphasis on learning and continuous improvement. Continuously improve trust by identifying opportunities to streamline workflows, increase automation, and improve signal quality, while maintaining a high bar for accuracy and quality. Who you'll work with You will act as a strategic partner to Platform, Security, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity. What you'll bring 8+ years of experience in security compliance, privacy, or regulatory roles in SaaS, fintech, or AI companies. Deep experience with EU regulatory frameworks, including GDPR, DORA, EU AI Act and emerging AI regulations, paired with strong awareness of US and APAC regulatory norms. Demonstrated ability to operate globally understanding where requirements must diverge and where alignment is possible. Experience engaging directly with enterprise and regulated customers as a trusted representative of security, privacy, and compliance. Ability to translate abstract or evolving regulatory requirements into defensible, real world practices. Comfort operating in ambiguity, making reasoned judgment calls, and clearly articulating rationale and tradeoffs. Strong written and verbal communication skills, including close collaboration with Legal and external stakeholders. Even better Direct experience preparing for or operationalizing DORA, EU AI Act or ISO/IEC 42001. Experience working in and/or supporting fintech or AI companies globally Familiarity with AI governance frameworks such as NIST AI RMF or CSA AI controls. Experience navigating cross border data transfer, residency, and localization consideration in a multi cloud environment. Prior experience in customer facing, sales adjacent, or deal support contexts. Experience automating global security and compliance workflows. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self reflect to continuously self improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
THE ESSENTIALS Role: Senior Contracts Manager Status: Full time, permanent. Salary: £70-80k Working arrangement: We typically work 4 days in the office, 1 day from home. Hours: 37.5 hours per week. THE BENEFITS 25 holiday days per year 4 'Me Days' per year (take a Me Day - focus on you) Team social events and trips Wellness allowance of £70 per month to be used for gym, classes, physio or other wellness costs Private healthcare with Vitality Drive Electric salary sacrifice Enhanced maternity, paternity and parental leave Employee referral scheme: £2,000 towards a getaway of your choice CORE BEHAVIOURS The way we act and conduct ourselves, especially towards others. HSPG's heart and soul. PPHA As part of HSPG, a leading social impact real estate company, PPHA is the Group's Registered Provider. We partner with local authorities, housebuilders, and investors to create high-quality, affordable homes across Section 106, grant-funded Affordable Rent, and Shared Ownership. Our mission is simple: to empower futures by giving families and first-time buyers the chance to find stability, security, and a place to call home. By 2030, we aim to deliver quality affordable homes for over 5,000 families. Strengthening communities and transforming lives along the way. CORE MISSION Your core mission is to ensure PPHA and its customers receives safe, compliant, high-quality homes from developers, on time and ready for customers. You take ownership of each scheme from early appraisal through construction to handover, ensuring planning, contractual, regulatory, and building safety requirements fully met. You are the informed centre that aligns developers, agents, consultants, and internal teams to deliver homes that meet PPHA standards without compromise. You identify risk early, challenge where needed, and resolve issues quickly to protect PPHA from compliance, quality, and reputational risk. You ensure all certification, warranties, and compliance documentation is complete, accurate, and secured, providing full assurance before homes enter management. You work closely with internal teams and external partners to ensure homes are released for sales and lettings at the earliest possible opportunity, removing blockers, maintaining clear visibility of readiness, and enabling a smooth transition from delivery to occupation. You operate seamlessly across Acquisitions, Compliance, Finance, Housing, Sales, and external stakeholders, ensuring every home is accepted with confidence, clarity, and pace. Obsess: These points get you out of bed in the morning and keep you up at night! If you're not obsessed with these, the role isn't for you. Trust, honesty and integrity : You influence decisions that could make or break the quality of someone's forever-home . Treat this with the utmost respect and honesty. The customer: You only accept handover when the product meets our quality standards. You understand the importance of being present on site, either personally or through your team, to ensure smooth delivery for our customers. Risk identification : You guard PPHA's reputation and income by anticipating compliance, delivery, and stakeholder risks. You uphold the most up-to-date compliance, regulatory, and H&S requirements. Excel: You are excellent at these areas: an expert. Process efficiencies: You are obsessed with creating a best-in-class Delivery function, including robust inter-departmental processes and reporting to keep all areas of the business adequately updated. Organisation : nothing slips through the cracks. All documentation is organised , correctly filed and easy to instantly access. Self-awareness: you know how to manage your time, juggle many stakeholders, while maintaining your own boundaries and ensuring that when you get stretched, the ship still sails smoothly. At least 6 years experience in a residential Development or Delivery function, with demonstrable experience of understanding compliance/handover documentation and contractual requirements, including working with external teams i.e. EAs/ Clerk of Works and developers. OUTCOMES & METRICS: Outcomes: the desired result Metrics: How we measure it 0-3 Develop a clear end-to-end understanding of PPHA's delivery requirements, including governance, workflows and interfaces, acting as a central point of expertise to ensure schemes align with PPHA standards from appraisal through to handover. Schemes progressing through governance and approval stages with minimal deviation from agreed PPHA delivery standards. Understand customer, internal, external, and investor expectations and translate these into clear delivery standards and processes. Translate customer, internal, external and investor expectations into clear delivery standards, contractual requirements, and operational processes. Contracts and Employer's Requirements clearly reflecting PPHA, customer, and investor expectations, with limited post-contract clarification or dispute. Embed a robust process ensuring all compliance and contractual documentation is complete and approved before occupation, acting as a final assurance gate. Embed robust assurance and governance processes to ensure all compliance, contractual, handover and certification documentation is complete, approved and fit for purpose prior to Practical Completion and occupation. Schemes achieving Practical Completion with all critical compliance and certification in place and minimal outstanding actions at handover. 3-6 Proactively identify, assess and mitigate delivery, compliance, programme, financial and reputational risks at scheme and portfolio level, ensuring timely escalation and informed decision making to prevent post-handover issues. Key delivery, compliance, programme, and reputational risks being identified early, actively mitigated, and escalated in a timely manner, with fewer unforeseen post-handover issues. Strengthen handover requirements by embedding clearer standards into contracts to improve readiness at Practical Completion. Strengthen handover readiness by embedding clear standards into contracts and ensuring effective on-site monitoring of compliance, health and safety, insurance and build quality, with assurance documentation in place ahead of PC. Homes entering management with complete, accurate handover information and reduced defects or remedial works post-Practical Completion. Influence enhanced customer satisfaction, working with Asset Management and exit partners to increase our satisfaction score in line with One Page Business Plan ("OPBP") targets. Enhance customer satisfaction by working collaboratively with Asset Management and exit partners to improve satisfaction scores in line with OPBP targets. Customer satisfaction results meeting OPBP targets, with fewer complaints linked to build quality or handover issues. Maintain effective financial oversight across schemes, ensuring delivery operates within approved budgets. Work with internal teams and external partners to manage cost pressures, maintain value for money, and identify opportunities for cost avoidance or savings without compromising safety, quality, or compliance. Maintain effective financial and commercial oversight across schemes, ensuring delivery operates within approved budgets, achieves value from money and identifies opportunities for efficiency, cost avoidance, or savings without compromising safety, quality or compliance. Schemes being delivered within approved budgets or agreed tolerances, with cost pressures identified and managed early. 6-12 Drive continuous improvement and efficiency to support the regional scaling of Delivery operations. Increased delivery volume being managed through consistent use of standard processes and improvements that reduced delay or duplication without loss of quality. Build strong, effective working relationships with Employer's Agents and housebuilders to protect PPHA's reputation and resolve issues early. Issues with Employer's Agents and housebuilders being resolved collaboratively at an early stage, with minimal escalation to formal dispute. Provide strategic leadership on how contractual frameworks enable delivery outcomes across the organisation, setting principles and direction that guide contract design, governance and risk appetite at scale. No material delivery issues arise that are directly attributable to contract structure or contractual misalignment, as evidenced through post-PC reviews. Lead, develop, and motivate the Delivery team through clear expectations, effective delegation and visible leadership. A motivated, well-led team delivering agreed objectives, supported by clear expectations, effective delegation, and positive retention and performance outcomes. Translate delivery and contractual risk into executive-level insight and decisions, ensuring senior leaders have early visibility of material risks, trade-offs and required interventions. Material delivery or contractual risks are escalated early with clear options and recommendations, resulting into executive decisions and no unanticipated post-handover contractual or compliance issues attributable to lack of escalation.
Feb 27, 2026
Full time
THE ESSENTIALS Role: Senior Contracts Manager Status: Full time, permanent. Salary: £70-80k Working arrangement: We typically work 4 days in the office, 1 day from home. Hours: 37.5 hours per week. THE BENEFITS 25 holiday days per year 4 'Me Days' per year (take a Me Day - focus on you) Team social events and trips Wellness allowance of £70 per month to be used for gym, classes, physio or other wellness costs Private healthcare with Vitality Drive Electric salary sacrifice Enhanced maternity, paternity and parental leave Employee referral scheme: £2,000 towards a getaway of your choice CORE BEHAVIOURS The way we act and conduct ourselves, especially towards others. HSPG's heart and soul. PPHA As part of HSPG, a leading social impact real estate company, PPHA is the Group's Registered Provider. We partner with local authorities, housebuilders, and investors to create high-quality, affordable homes across Section 106, grant-funded Affordable Rent, and Shared Ownership. Our mission is simple: to empower futures by giving families and first-time buyers the chance to find stability, security, and a place to call home. By 2030, we aim to deliver quality affordable homes for over 5,000 families. Strengthening communities and transforming lives along the way. CORE MISSION Your core mission is to ensure PPHA and its customers receives safe, compliant, high-quality homes from developers, on time and ready for customers. You take ownership of each scheme from early appraisal through construction to handover, ensuring planning, contractual, regulatory, and building safety requirements fully met. You are the informed centre that aligns developers, agents, consultants, and internal teams to deliver homes that meet PPHA standards without compromise. You identify risk early, challenge where needed, and resolve issues quickly to protect PPHA from compliance, quality, and reputational risk. You ensure all certification, warranties, and compliance documentation is complete, accurate, and secured, providing full assurance before homes enter management. You work closely with internal teams and external partners to ensure homes are released for sales and lettings at the earliest possible opportunity, removing blockers, maintaining clear visibility of readiness, and enabling a smooth transition from delivery to occupation. You operate seamlessly across Acquisitions, Compliance, Finance, Housing, Sales, and external stakeholders, ensuring every home is accepted with confidence, clarity, and pace. Obsess: These points get you out of bed in the morning and keep you up at night! If you're not obsessed with these, the role isn't for you. Trust, honesty and integrity : You influence decisions that could make or break the quality of someone's forever-home . Treat this with the utmost respect and honesty. The customer: You only accept handover when the product meets our quality standards. You understand the importance of being present on site, either personally or through your team, to ensure smooth delivery for our customers. Risk identification : You guard PPHA's reputation and income by anticipating compliance, delivery, and stakeholder risks. You uphold the most up-to-date compliance, regulatory, and H&S requirements. Excel: You are excellent at these areas: an expert. Process efficiencies: You are obsessed with creating a best-in-class Delivery function, including robust inter-departmental processes and reporting to keep all areas of the business adequately updated. Organisation : nothing slips through the cracks. All documentation is organised , correctly filed and easy to instantly access. Self-awareness: you know how to manage your time, juggle many stakeholders, while maintaining your own boundaries and ensuring that when you get stretched, the ship still sails smoothly. At least 6 years experience in a residential Development or Delivery function, with demonstrable experience of understanding compliance/handover documentation and contractual requirements, including working with external teams i.e. EAs/ Clerk of Works and developers. OUTCOMES & METRICS: Outcomes: the desired result Metrics: How we measure it 0-3 Develop a clear end-to-end understanding of PPHA's delivery requirements, including governance, workflows and interfaces, acting as a central point of expertise to ensure schemes align with PPHA standards from appraisal through to handover. Schemes progressing through governance and approval stages with minimal deviation from agreed PPHA delivery standards. Understand customer, internal, external, and investor expectations and translate these into clear delivery standards and processes. Translate customer, internal, external and investor expectations into clear delivery standards, contractual requirements, and operational processes. Contracts and Employer's Requirements clearly reflecting PPHA, customer, and investor expectations, with limited post-contract clarification or dispute. Embed a robust process ensuring all compliance and contractual documentation is complete and approved before occupation, acting as a final assurance gate. Embed robust assurance and governance processes to ensure all compliance, contractual, handover and certification documentation is complete, approved and fit for purpose prior to Practical Completion and occupation. Schemes achieving Practical Completion with all critical compliance and certification in place and minimal outstanding actions at handover. 3-6 Proactively identify, assess and mitigate delivery, compliance, programme, financial and reputational risks at scheme and portfolio level, ensuring timely escalation and informed decision making to prevent post-handover issues. Key delivery, compliance, programme, and reputational risks being identified early, actively mitigated, and escalated in a timely manner, with fewer unforeseen post-handover issues. Strengthen handover requirements by embedding clearer standards into contracts to improve readiness at Practical Completion. Strengthen handover readiness by embedding clear standards into contracts and ensuring effective on-site monitoring of compliance, health and safety, insurance and build quality, with assurance documentation in place ahead of PC. Homes entering management with complete, accurate handover information and reduced defects or remedial works post-Practical Completion. Influence enhanced customer satisfaction, working with Asset Management and exit partners to increase our satisfaction score in line with One Page Business Plan ("OPBP") targets. Enhance customer satisfaction by working collaboratively with Asset Management and exit partners to improve satisfaction scores in line with OPBP targets. Customer satisfaction results meeting OPBP targets, with fewer complaints linked to build quality or handover issues. Maintain effective financial oversight across schemes, ensuring delivery operates within approved budgets. Work with internal teams and external partners to manage cost pressures, maintain value for money, and identify opportunities for cost avoidance or savings without compromising safety, quality, or compliance. Maintain effective financial and commercial oversight across schemes, ensuring delivery operates within approved budgets, achieves value from money and identifies opportunities for efficiency, cost avoidance, or savings without compromising safety, quality or compliance. Schemes being delivered within approved budgets or agreed tolerances, with cost pressures identified and managed early. 6-12 Drive continuous improvement and efficiency to support the regional scaling of Delivery operations. Increased delivery volume being managed through consistent use of standard processes and improvements that reduced delay or duplication without loss of quality. Build strong, effective working relationships with Employer's Agents and housebuilders to protect PPHA's reputation and resolve issues early. Issues with Employer's Agents and housebuilders being resolved collaboratively at an early stage, with minimal escalation to formal dispute. Provide strategic leadership on how contractual frameworks enable delivery outcomes across the organisation, setting principles and direction that guide contract design, governance and risk appetite at scale. No material delivery issues arise that are directly attributable to contract structure or contractual misalignment, as evidenced through post-PC reviews. Lead, develop, and motivate the Delivery team through clear expectations, effective delegation and visible leadership. A motivated, well-led team delivering agreed objectives, supported by clear expectations, effective delegation, and positive retention and performance outcomes. Translate delivery and contractual risk into executive-level insight and decisions, ensuring senior leaders have early visibility of material risks, trade-offs and required interventions. Material delivery or contractual risks are escalated early with clear options and recommendations, resulting into executive decisions and no unanticipated post-handover contractual or compliance issues attributable to lack of escalation.
The Team The position of Senior Strategic Value & Process Optimisation Consultant (Value Engineer) is a trusted advisor helping customers achieve their strategic goals and realise significant value using the Celonis Process Intelligence Platform. A Value Engineer has full responsibility for the end-to-end value journey of our customers - landing, expanding, adopting and renewing. Responsibilities include translating customers' objectives into value assessments or proof of value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. The Role As a Senior Strategic Value & Process Optimisation Consultant (Value Engineer) you are spearheading our mission of data driven business transformation with our customers. You will work in partnership with the Celonis Sales Team and have full responsibility for the end to end value journey of our customers. You are our customers' trusted advisor and help them achieve their strategic goals and realise significant value using the Celonis Process Intelligence Platform. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest growing tech companies worldwide. The work you'll do Identify & Frame Value Discover and translate customers' strategic priorities into high impact Celonis use cases Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers Undertake Value Assessments or Proof of Value Projects and communicate the value opportunity and strategic roadmap to C Level executive Realize Value Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement Derive improvement measures in core business functions and initiate improvement actions and enterprise wide change initiatives Present results and realised value to senior management and C level executives Scale Value Responsible for the end to end customer value journey, landing, expanding, adoption and renewing Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a strategic business transformation platform in their organization and therefore drive adoption and expansion Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases The qualifications you need Live for Customer Value: 5+ years experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer facing role in Solution Consulting, or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise. Process Improvement & Value Realization: Experience in identifying use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realise value Business Domain Expertise: Understanding of the Finance and/or Supply Chain domain as well as strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) Data, Analytics, Applications & IT: Good knowledge of Business Software / SaaS applications (e.g. SAP), experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows. Knowledge of Python and/or SQL and importantly AI. Experience in collaborating with IT teams. Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible. Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English and sovereign appearance. Industry Expertise: Ideally expertise in one or more industries (e.g. Manufacturing, Automotive, Consumer, Retail, Pharmaceuticals, Chemicals) and the ability to develop a deep understanding of industry trends and strategic opportunities Degree: In Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics or a comparable degree program What Celonis Can Offer You Pioneer Innovation: Work with the leading, award winning process mining technology, shaping the future of business. Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here. Prioritize Your Well being: Access to resources such as gym subsidies, counseling, and well being programs. Connect and Belong: Find community and support through dedicated inclusion and belonging programs. Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. Collaborate Globally: Join a dynamic, international team of talented individuals. Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It's system agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realise significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement At Celonis, we believe our people make us who we are and that "The Best Team Wins". We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy Any information you submit to Celonis as part of your application will be processed in accordance with Celonis' Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Feb 27, 2026
Full time
The Team The position of Senior Strategic Value & Process Optimisation Consultant (Value Engineer) is a trusted advisor helping customers achieve their strategic goals and realise significant value using the Celonis Process Intelligence Platform. A Value Engineer has full responsibility for the end-to-end value journey of our customers - landing, expanding, adopting and renewing. Responsibilities include translating customers' objectives into value assessments or proof of value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. The Role As a Senior Strategic Value & Process Optimisation Consultant (Value Engineer) you are spearheading our mission of data driven business transformation with our customers. You will work in partnership with the Celonis Sales Team and have full responsibility for the end to end value journey of our customers. You are our customers' trusted advisor and help them achieve their strategic goals and realise significant value using the Celonis Process Intelligence Platform. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest growing tech companies worldwide. The work you'll do Identify & Frame Value Discover and translate customers' strategic priorities into high impact Celonis use cases Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers Undertake Value Assessments or Proof of Value Projects and communicate the value opportunity and strategic roadmap to C Level executive Realize Value Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement Derive improvement measures in core business functions and initiate improvement actions and enterprise wide change initiatives Present results and realised value to senior management and C level executives Scale Value Responsible for the end to end customer value journey, landing, expanding, adoption and renewing Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a strategic business transformation platform in their organization and therefore drive adoption and expansion Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases The qualifications you need Live for Customer Value: 5+ years experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer facing role in Solution Consulting, or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise. Process Improvement & Value Realization: Experience in identifying use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realise value Business Domain Expertise: Understanding of the Finance and/or Supply Chain domain as well as strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) Data, Analytics, Applications & IT: Good knowledge of Business Software / SaaS applications (e.g. SAP), experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows. Knowledge of Python and/or SQL and importantly AI. Experience in collaborating with IT teams. Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible. Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English and sovereign appearance. Industry Expertise: Ideally expertise in one or more industries (e.g. Manufacturing, Automotive, Consumer, Retail, Pharmaceuticals, Chemicals) and the ability to develop a deep understanding of industry trends and strategic opportunities Degree: In Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics or a comparable degree program What Celonis Can Offer You Pioneer Innovation: Work with the leading, award winning process mining technology, shaping the future of business. Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here. Prioritize Your Well being: Access to resources such as gym subsidies, counseling, and well being programs. Connect and Belong: Find community and support through dedicated inclusion and belonging programs. Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. Collaborate Globally: Join a dynamic, international team of talented individuals. Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It's system agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realise significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement At Celonis, we believe our people make us who we are and that "The Best Team Wins". We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy Any information you submit to Celonis as part of your application will be processed in accordance with Celonis' Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. Please be aware of common job offer scams, impersonators and frauds. Learn more here.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySalesJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. About Platform Cloud Join us at Platform Cloud, where we empower organizations to innovate swiftly and meet evolving business needs with a comprehensive suite of tools for application development and management. Our platform includes capabilities such as Low Code AppDev, Customization, Integration, Data Management, Security & Compliance, and Automation. With the addition of Agentforce, Platform is the ultimate toolkit for building AI-powered applications rapidly, transforming every line of business. Discover more about and Salesforce Your Focus As our Platform Specialist Sales team expands across the EMEA region, we're excited to welcome passionate individuals who are eager to drive Platform Data Security, Governance and ALM opportunities specifically within Public Sector organisations and NGOs . If you're enthusiastic about the potential of AI in enhancing the SF Platform and enriching user experiences in mission-critical government and non-profit environments, we want to hear from you! You'll also appreciate the critical importance of Data Security & Privacy, ensuring that sensitive information is protected in highly regulated environments while navigating complex procurement frameworks and compliance requirements unique to the public sector. Your Work In the role of Platform Account Executive for Public Sector & NGO across EMEA, you'll unlock the untapped potential of our Platform by collaborating with Account Owners (Core Account Executives) to deliver relevant insights to your accounts. You'll be responsible for achieving a dedicated quota for Platform Cloud product sales while establishing yourself as a trusted advisor to our customers in government agencies, public institutions, and non-governmental organizations throughout the EMEA region. Expertise: Become a go-to expert on our Platform portfolio and its value to customers. Territory Planning: Create and maintain a dynamic Territory Plan and contribute to Key Account Plans to set yourself up for success. Lead Generation: Generate new leads through proactive prospecting and assist your team in qualifying opportunities. Sales Success: Exceed annual sales quotas by guiding clients through the full sales cycle, addressing their unique challenges. Advocacy: Promote the power of the Platform, sharing customer success stories to illustrate its value. Team Collaboration: Enable and educate internal teams to identify and qualify Platform opportunities effectively. Partnerships: Collaborate with Salesforce Partners and Consultants to align on strategies and solutions. Deal Management: Strategize, negotiate, and close deals to drive mutual success. Role Requirements Achiever: Proven track record of meeting sales targets and navigating complex deal cycles in SaaS with tenacity and discipline in Enterprise Accounts. Platform Passion: Experience in selling similar solutions or a strong understanding of our subject matter across Data Security, Compliance, Governance, Dev Ops and Business Continuity Public Sector Expertise: Experience selling into Public Sector organizations and NGOs, with understanding of complex procurement frameworks, regulatory constraints, and long sales cycles typical in government and non-profit sectors EMEA Market Knowledge: Familiarity with the diverse regulatory, cultural, and procurement requirements across EMEA markets Strategist: Ability to develop and execute strategies while inspiring others along the way. Curious & Value-Oriented: Strong skills in uncovering customer needs, with a penchant for asking "why" to explore how the Platform can add value. Collaborative: Proven ability to work effectively with various stakeholders to achieve the best outcomes for both the customer and Salesforce. Stakeholder Alignment: Exceptional skills in managing complex stakeholder landscapes both internally and externally, including C-level engagement in public sector and NGO environments Trusted Partner: A commitment to guiding customers on their Salesforce journey with integrity and support. Multi-Tasker: Skillful in managing multiple priorities while driving both immediate sales and long-term strategic pursuits. Our Team Our Specialist Sales team thrives on a collaborative, value-driven selling approach. If you enjoy the excitement of closing deals while contributing to a supportive team environment, you'll find a great fit here. As you focus on the Platform, you'll become an expert on its benefits while playing a key role in our collective success! Why Join Salesforce Innovative Culture: Be part of a company that's reshaping the future with advanced AI models and cloud solutions Global Impact: Contribute to products that are transforming industries worldwide Career Growth: Access to professional development opportunities, mentorship programs, and a clear path for advancement Benefits & Perks: Check out ourwhich explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and moreUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Feb 26, 2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySalesJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. About Platform Cloud Join us at Platform Cloud, where we empower organizations to innovate swiftly and meet evolving business needs with a comprehensive suite of tools for application development and management. Our platform includes capabilities such as Low Code AppDev, Customization, Integration, Data Management, Security & Compliance, and Automation. With the addition of Agentforce, Platform is the ultimate toolkit for building AI-powered applications rapidly, transforming every line of business. Discover more about and Salesforce Your Focus As our Platform Specialist Sales team expands across the EMEA region, we're excited to welcome passionate individuals who are eager to drive Platform Data Security, Governance and ALM opportunities specifically within Public Sector organisations and NGOs . If you're enthusiastic about the potential of AI in enhancing the SF Platform and enriching user experiences in mission-critical government and non-profit environments, we want to hear from you! You'll also appreciate the critical importance of Data Security & Privacy, ensuring that sensitive information is protected in highly regulated environments while navigating complex procurement frameworks and compliance requirements unique to the public sector. Your Work In the role of Platform Account Executive for Public Sector & NGO across EMEA, you'll unlock the untapped potential of our Platform by collaborating with Account Owners (Core Account Executives) to deliver relevant insights to your accounts. You'll be responsible for achieving a dedicated quota for Platform Cloud product sales while establishing yourself as a trusted advisor to our customers in government agencies, public institutions, and non-governmental organizations throughout the EMEA region. Expertise: Become a go-to expert on our Platform portfolio and its value to customers. Territory Planning: Create and maintain a dynamic Territory Plan and contribute to Key Account Plans to set yourself up for success. Lead Generation: Generate new leads through proactive prospecting and assist your team in qualifying opportunities. Sales Success: Exceed annual sales quotas by guiding clients through the full sales cycle, addressing their unique challenges. Advocacy: Promote the power of the Platform, sharing customer success stories to illustrate its value. Team Collaboration: Enable and educate internal teams to identify and qualify Platform opportunities effectively. Partnerships: Collaborate with Salesforce Partners and Consultants to align on strategies and solutions. Deal Management: Strategize, negotiate, and close deals to drive mutual success. Role Requirements Achiever: Proven track record of meeting sales targets and navigating complex deal cycles in SaaS with tenacity and discipline in Enterprise Accounts. Platform Passion: Experience in selling similar solutions or a strong understanding of our subject matter across Data Security, Compliance, Governance, Dev Ops and Business Continuity Public Sector Expertise: Experience selling into Public Sector organizations and NGOs, with understanding of complex procurement frameworks, regulatory constraints, and long sales cycles typical in government and non-profit sectors EMEA Market Knowledge: Familiarity with the diverse regulatory, cultural, and procurement requirements across EMEA markets Strategist: Ability to develop and execute strategies while inspiring others along the way. Curious & Value-Oriented: Strong skills in uncovering customer needs, with a penchant for asking "why" to explore how the Platform can add value. Collaborative: Proven ability to work effectively with various stakeholders to achieve the best outcomes for both the customer and Salesforce. Stakeholder Alignment: Exceptional skills in managing complex stakeholder landscapes both internally and externally, including C-level engagement in public sector and NGO environments Trusted Partner: A commitment to guiding customers on their Salesforce journey with integrity and support. Multi-Tasker: Skillful in managing multiple priorities while driving both immediate sales and long-term strategic pursuits. Our Team Our Specialist Sales team thrives on a collaborative, value-driven selling approach. If you enjoy the excitement of closing deals while contributing to a supportive team environment, you'll find a great fit here. As you focus on the Platform, you'll become an expert on its benefits while playing a key role in our collective success! Why Join Salesforce Innovative Culture: Be part of a company that's reshaping the future with advanced AI models and cloud solutions Global Impact: Contribute to products that are transforming industries worldwide Career Growth: Access to professional development opportunities, mentorship programs, and a clear path for advancement Benefits & Perks: Check out ourwhich explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and moreUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. Hybrid Role - Manchester based (3 days a week) Overview Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. As a member of the Merchant Leadership team you will bring significant experience to the group, sharing industry knowledge and applying this in the on going development of the service. You will be regularly required to discuss performance with Deliveroo's SLT, are comfortable in communicating with C suite, and are able to break down complex problems for discussion. Role As Head of Merchant Excellence you will be responsible for owning the strategy in delivering world class service to our partners, working with colleagues in other departments (i.e. Product, Legal, People, etc.) to influence the development of Product and Policies which will further advance the department's strategic goals. As an experienced Operations leader, you will set department level targets for the team, and follow these through to achievement. Your team consists of c.80 enthusiastic frontline colleagues predominantly based in our contact centres in Manchester & Italy; the teams are led by a functional management team that reports to you. To deliver your goals, you will collaborate closely with cross functional teams including Partner policy, Product; Operational excellence and Finance as well as working with your peers on the Commercial Leadership team responsible for our National Account partners. What you'll be doing Recommend the strategy (In house vs outsource, site selection etc.) behind the Partner Operations service, and be accountable for global performance, ensuring consistent delivery of KPI metrics. Partner with Product and Tech teams in the development of future roadmap initiatives, providing guidance around channel strategy (Agent vs Self Service), agent system pain points, and identifying opportunities for future operational efficiency improvements. Design the framework for Partner Operations managers to operate within, ensuring suitable monitoring of performance, and vendors are held accountable to performance. Manage performance of your direct report, ensuring support and motivation is provided regularly through 1 1's, performance reviews, team meetings etc. Review and action improvement plans on the employee satisfaction survey. Provide leadership and make strategic decisions to contribute to the delivery of the department's objectives. Own deep dives and lead updates for the senior leadership team and Exec stakeholders on specific issues. Relentlessly drive performance by surfacing issues across our operations and influencing stakeholders to address them. Develop key stakeholder relationships with local market senior management, building trust in your business areas and taking forward feedback on areas for opportunity in the market. Lead and develop the people within the Partner Operations team, fostering a high performance culture inclusive of experimentation and continuous learning. Be part of a 24/7 on call rota, roughly 2 weeks per quarter. Requirements A significant amount of relevant experience in a senior leadership contact centre or related operational leadership at scale in an international, multi centre setup. Strategic mindset and ability to influence with exceptional communication and relationship building skills. Confident in managing multiple stakeholders of different levels. Exceptionally strong operations background with broad experience in building and scaling customer care organisations in fast paced, operationally complex, consumer facing businesses, supporting international customers across a variety of channels. Experience managing team managers / team leaders while being able to implement performance management initiatives. Detailed and action orientated, with experience of leading performance improvement projects. Is comfortable leading crucial business updates and can speak up when working with more senior stakeholders and partners. Is knowledgeable of CRM systems (e.g. Salesforce) and has experience of creating reports across systems. Takes personal accountability for quality and accuracy of their work. Has solid analytical background (e.g. Excel pivot tables and INDEX MATCH), SQL skills are highly desirable but not essential. Has the ability to write clear and concise project documents, easily comprehensible by individuals at all levels of seniority. A competitive and comprehensive compensation and benefits package. Compensation We aim to pay every employee competitively for the role they are performing in their respective location. Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support. Up to 5% matched pension contributions. Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success. Food Free Deliveroo Plus: free delivery and access to special offers. Team lunches from the best local restaurants. Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo. One day of paid leave per year to volunteer with a registered charity. Funded single cover healthcare on our core plan, with the option to add family members at own cost. On site gym (HQ), discounted external gym membership. Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass. Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments. Life assurance. Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment. Excellent kit to enable working from home and a parent friendly working culture. Access to free mortgage advice. Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel. Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content. Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions.
Feb 24, 2026
Full time
Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. Hybrid Role - Manchester based (3 days a week) Overview Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. As a member of the Merchant Leadership team you will bring significant experience to the group, sharing industry knowledge and applying this in the on going development of the service. You will be regularly required to discuss performance with Deliveroo's SLT, are comfortable in communicating with C suite, and are able to break down complex problems for discussion. Role As Head of Merchant Excellence you will be responsible for owning the strategy in delivering world class service to our partners, working with colleagues in other departments (i.e. Product, Legal, People, etc.) to influence the development of Product and Policies which will further advance the department's strategic goals. As an experienced Operations leader, you will set department level targets for the team, and follow these through to achievement. Your team consists of c.80 enthusiastic frontline colleagues predominantly based in our contact centres in Manchester & Italy; the teams are led by a functional management team that reports to you. To deliver your goals, you will collaborate closely with cross functional teams including Partner policy, Product; Operational excellence and Finance as well as working with your peers on the Commercial Leadership team responsible for our National Account partners. What you'll be doing Recommend the strategy (In house vs outsource, site selection etc.) behind the Partner Operations service, and be accountable for global performance, ensuring consistent delivery of KPI metrics. Partner with Product and Tech teams in the development of future roadmap initiatives, providing guidance around channel strategy (Agent vs Self Service), agent system pain points, and identifying opportunities for future operational efficiency improvements. Design the framework for Partner Operations managers to operate within, ensuring suitable monitoring of performance, and vendors are held accountable to performance. Manage performance of your direct report, ensuring support and motivation is provided regularly through 1 1's, performance reviews, team meetings etc. Review and action improvement plans on the employee satisfaction survey. Provide leadership and make strategic decisions to contribute to the delivery of the department's objectives. Own deep dives and lead updates for the senior leadership team and Exec stakeholders on specific issues. Relentlessly drive performance by surfacing issues across our operations and influencing stakeholders to address them. Develop key stakeholder relationships with local market senior management, building trust in your business areas and taking forward feedback on areas for opportunity in the market. Lead and develop the people within the Partner Operations team, fostering a high performance culture inclusive of experimentation and continuous learning. Be part of a 24/7 on call rota, roughly 2 weeks per quarter. Requirements A significant amount of relevant experience in a senior leadership contact centre or related operational leadership at scale in an international, multi centre setup. Strategic mindset and ability to influence with exceptional communication and relationship building skills. Confident in managing multiple stakeholders of different levels. Exceptionally strong operations background with broad experience in building and scaling customer care organisations in fast paced, operationally complex, consumer facing businesses, supporting international customers across a variety of channels. Experience managing team managers / team leaders while being able to implement performance management initiatives. Detailed and action orientated, with experience of leading performance improvement projects. Is comfortable leading crucial business updates and can speak up when working with more senior stakeholders and partners. Is knowledgeable of CRM systems (e.g. Salesforce) and has experience of creating reports across systems. Takes personal accountability for quality and accuracy of their work. Has solid analytical background (e.g. Excel pivot tables and INDEX MATCH), SQL skills are highly desirable but not essential. Has the ability to write clear and concise project documents, easily comprehensible by individuals at all levels of seniority. A competitive and comprehensive compensation and benefits package. Compensation We aim to pay every employee competitively for the role they are performing in their respective location. Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support. Up to 5% matched pension contributions. Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success. Food Free Deliveroo Plus: free delivery and access to special offers. Team lunches from the best local restaurants. Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo. One day of paid leave per year to volunteer with a registered charity. Funded single cover healthcare on our core plan, with the option to add family members at own cost. On site gym (HQ), discounted external gym membership. Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass. Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments. Life assurance. Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment. Excellent kit to enable working from home and a parent friendly working culture. Access to free mortgage advice. Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel. Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content. Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions.
Are you experienced within the Travel Industry? Do you have experience working on flight bookings? Looking for a back-office role within the Industry? We have the role for you! We are working with a Luxury Tour Operator, who are looking for a Flights Administrator / Customer Service Executive to join their lovely team in London. As a Flight Administration / Customer Service Executive, you will support Direct Clients and Travel Agent Partners with professionalism and a friendly approach at all times. This role is primarily back-office focused, where you will share our passion for luxury travel and river cruising. You will assist in managing flight-related administration, ensuring accuracy and efficiency, while delivering exceptional customer service. Key Responsibilities Review and maintain flight bookings made by our Reservations Team through our website and Air Consolidator partners, ensuring accuracy and compliance with company standards Action schedule changes promptly in the best interest of clients and business requirements Respond to Customer Service & Sales email requests within expected timeframes, updating flight bookings as required Support the Flight Desk Team and Customer Service & Communication team during crisis calls Confidently use Microsoft programs, especially Excel, for day-to-day workload, tasks, and data entry Share knowledge and collaborate with team members to improve processes and outcomes Maximise every opportunity to enhance customer experience and support revenue growth Deliver exceptional service to discerning customers who book high-value trips Experience Required? Minimum of 1 year travel industry experience Strong Airline knowledge GDS knowledge (desirable) Exceptional customer service skills Excellent written and oral communication competency High attention to detail and accuracy Ability to work under pressure and adapt to changing priorities Confident with Microsoft programs The package: Salary - circa 26,00 Flexible workplace culture with hybrid working model 5 weeks of annual leave plus bank holidays Learning Allowance, access funds to use towards your learning and development Experience our premium products through familiarisation trips Opportunity to Work From Anywhere for up to 20 days per year Opportunities for giving back through our One Tomorrow Foundation and volunteer leave Paid Parental Leave Employee Assistant Program Family and Friends travel discounts Highly engaged team and great company culture Interested? Please click APPLY now, or contact (url removed)
Feb 23, 2026
Full time
Are you experienced within the Travel Industry? Do you have experience working on flight bookings? Looking for a back-office role within the Industry? We have the role for you! We are working with a Luxury Tour Operator, who are looking for a Flights Administrator / Customer Service Executive to join their lovely team in London. As a Flight Administration / Customer Service Executive, you will support Direct Clients and Travel Agent Partners with professionalism and a friendly approach at all times. This role is primarily back-office focused, where you will share our passion for luxury travel and river cruising. You will assist in managing flight-related administration, ensuring accuracy and efficiency, while delivering exceptional customer service. Key Responsibilities Review and maintain flight bookings made by our Reservations Team through our website and Air Consolidator partners, ensuring accuracy and compliance with company standards Action schedule changes promptly in the best interest of clients and business requirements Respond to Customer Service & Sales email requests within expected timeframes, updating flight bookings as required Support the Flight Desk Team and Customer Service & Communication team during crisis calls Confidently use Microsoft programs, especially Excel, for day-to-day workload, tasks, and data entry Share knowledge and collaborate with team members to improve processes and outcomes Maximise every opportunity to enhance customer experience and support revenue growth Deliver exceptional service to discerning customers who book high-value trips Experience Required? Minimum of 1 year travel industry experience Strong Airline knowledge GDS knowledge (desirable) Exceptional customer service skills Excellent written and oral communication competency High attention to detail and accuracy Ability to work under pressure and adapt to changing priorities Confident with Microsoft programs The package: Salary - circa 26,00 Flexible workplace culture with hybrid working model 5 weeks of annual leave plus bank holidays Learning Allowance, access funds to use towards your learning and development Experience our premium products through familiarisation trips Opportunity to Work From Anywhere for up to 20 days per year Opportunities for giving back through our One Tomorrow Foundation and volunteer leave Paid Parental Leave Employee Assistant Program Family and Friends travel discounts Highly engaged team and great company culture Interested? Please click APPLY now, or contact (url removed)
Property and Lettings Manager, The Opportunity: We are looking for a proactive and experienced residential Property and Lettings Manager to manage Brunel Living, the property management and lettings arm of the Gainsborough Group. Brunel Living owns £40 million of assets, with £3 million p.a. rental revenue, generated from 165 rental contracts (100 assured shorthold tenancy agreements and 65 units in HMOs, located throughout Somerset and Wiltshire). The business is expected to double in size over the next 3 years and we are looking for an exceptional Property and Lettings Manager to manage this growth. Sharing the teams passion for the company s growth and success you will be well rewarded for your hard work and commitment, with the future opportunity to become Property and Lettings Director as the business grows. The Role: The Property and Lettings Manager will initially work to enhance and standardise procedures and systems, utilising technology to streamline processes and optimise efficiencies, ensuring all operations are fully compliant and in-line with current legislation, providing the best foundation for growth. Reporting to the MD you will be encouraged to contribute strategic ideas and make changes. Working with autonomy and P&L responsibility you will be empowered to run the business as if it were your own, producing MI and reports (sales, profits, costs, voids, compliance etc.) to measure and monitor your success. The property portfolio is currently being managed and maintained internally and the letting process is outsourced to letting agents. You will retain responsibility for overseeing property and tenant management and work towards taking the lettings process in-house, maximising occupancy rates and optimising both service standards and profitability. You will monitor competition and oversee marketing, with the end goal of providing this full Property Management and Lettings service to other businesses. The successful Property and Lettings Manager will be keen to work for a small business, where you operate both strategically and hands-on , working to meet the rapidly evolving needs of the business. Salary and benefits: c.£50,000 + uncapped OTE you will receive a generous performance related bonus with the opportunity to triple your salary within the next 3 years. The benefits package will be tailored to your motivators, to include a generous company pension, private medical insurance, and an electric car. You will enjoy a highly rewarding career, working for a caring and progressive company who invest in, value and reward their staff. The Company: Brunel Living is the Lettings and Property management arm of The Gainsborough Group, an ambitious and rapidly expanding high-end Property Developer, based in Pedwell, TA7 a rural village 10 miles from Bridgwater with excellent access to the M5. They are a small company, doing big things, and are passionate about what they do. Established in 2020 they are already enjoying huge success with an annual turnover just short of £100 million. Property and Lettings Manager, skills and experience required: Proven experience in lettings management or residential property management The flexible approach required when working for a small business. Comfortable operating at strategic level but equally happy being hands-on (dealing with maintenance issues, rent arrears etc). Strong knowledge of UK property legislation, lettings law, tenancy agreements and property compliance regulations. A creative problem-solver, capable of finding solutions to operational issue and managing change. Experience of developing, implementing and embedding process improvements. Intelligent, highly numerate and technologically astute, proficient in property management software and MS Office. Growth orientated, self-motivated and driven, with strong organisational and time management abilities, able to handle multiple priorities simultaneously in a fast paced, frequently pressurised environment. A confident, articulate, persuasive and diplomatic communicator, with an exceptional customer service approach and the ability to build strong relationships, adjusting communication style to a variety of stakeholders. Dawn O Shea manages recruitment directly on behalf of Brunel Living and The Gainsborough Group so NO AGENCIES PLEASE. If you are successful in being short-listed, you will be contacted within 14 days to discuss the role and your requirements in more detail.
Feb 23, 2026
Full time
Property and Lettings Manager, The Opportunity: We are looking for a proactive and experienced residential Property and Lettings Manager to manage Brunel Living, the property management and lettings arm of the Gainsborough Group. Brunel Living owns £40 million of assets, with £3 million p.a. rental revenue, generated from 165 rental contracts (100 assured shorthold tenancy agreements and 65 units in HMOs, located throughout Somerset and Wiltshire). The business is expected to double in size over the next 3 years and we are looking for an exceptional Property and Lettings Manager to manage this growth. Sharing the teams passion for the company s growth and success you will be well rewarded for your hard work and commitment, with the future opportunity to become Property and Lettings Director as the business grows. The Role: The Property and Lettings Manager will initially work to enhance and standardise procedures and systems, utilising technology to streamline processes and optimise efficiencies, ensuring all operations are fully compliant and in-line with current legislation, providing the best foundation for growth. Reporting to the MD you will be encouraged to contribute strategic ideas and make changes. Working with autonomy and P&L responsibility you will be empowered to run the business as if it were your own, producing MI and reports (sales, profits, costs, voids, compliance etc.) to measure and monitor your success. The property portfolio is currently being managed and maintained internally and the letting process is outsourced to letting agents. You will retain responsibility for overseeing property and tenant management and work towards taking the lettings process in-house, maximising occupancy rates and optimising both service standards and profitability. You will monitor competition and oversee marketing, with the end goal of providing this full Property Management and Lettings service to other businesses. The successful Property and Lettings Manager will be keen to work for a small business, where you operate both strategically and hands-on , working to meet the rapidly evolving needs of the business. Salary and benefits: c.£50,000 + uncapped OTE you will receive a generous performance related bonus with the opportunity to triple your salary within the next 3 years. The benefits package will be tailored to your motivators, to include a generous company pension, private medical insurance, and an electric car. You will enjoy a highly rewarding career, working for a caring and progressive company who invest in, value and reward their staff. The Company: Brunel Living is the Lettings and Property management arm of The Gainsborough Group, an ambitious and rapidly expanding high-end Property Developer, based in Pedwell, TA7 a rural village 10 miles from Bridgwater with excellent access to the M5. They are a small company, doing big things, and are passionate about what they do. Established in 2020 they are already enjoying huge success with an annual turnover just short of £100 million. Property and Lettings Manager, skills and experience required: Proven experience in lettings management or residential property management The flexible approach required when working for a small business. Comfortable operating at strategic level but equally happy being hands-on (dealing with maintenance issues, rent arrears etc). Strong knowledge of UK property legislation, lettings law, tenancy agreements and property compliance regulations. A creative problem-solver, capable of finding solutions to operational issue and managing change. Experience of developing, implementing and embedding process improvements. Intelligent, highly numerate and technologically astute, proficient in property management software and MS Office. Growth orientated, self-motivated and driven, with strong organisational and time management abilities, able to handle multiple priorities simultaneously in a fast paced, frequently pressurised environment. A confident, articulate, persuasive and diplomatic communicator, with an exceptional customer service approach and the ability to build strong relationships, adjusting communication style to a variety of stakeholders. Dawn O Shea manages recruitment directly on behalf of Brunel Living and The Gainsborough Group so NO AGENCIES PLEASE. If you are successful in being short-listed, you will be contacted within 14 days to discuss the role and your requirements in more detail.
Property Investment Consultant Salary: 25,000 - 30,000 + Commission (OTE - 75,000) Location: Leeds city centre, West Yorkshire Hours: Full-time Full-time, Permanent Position We are looking for a knowledgeable, motivated, and client focused Property Investment Consultant to join our client's growing team in Leeds. This role plays a key part in helping clients identify and secure high performing property investments, expanding our investor network, and delivering tailored strategies that support long term portfolio growth. You will work across residential and commercial markets, leveraging your market expertise to guide clients and support their investment journeys from initial enquiry through to acquisition. The Key Responsibilities of the Property Investment Consultant: Client Advisory & Relationship Management Act as the primary advisor for both new and existing investors Provide expert guidance on residential and commercial property investment opportunities Build strong client relationships through regular communication, reviews, and tailored strategies Conduct in depth consultations to understand investor goals, risk appetite, and long term financial plans Market Research & Analysis Monitor Leeds and West Yorkshire property market trends, including capital growth, rental yields, regeneration zones, and emerging hotspots Produce detailed investment reports, financial forecasts, and ROI models Stay up to date with legislation, tax considerations, and regulatory changes affecting property investment Deal Sourcing & Negotiation Identify and assess profitable investment opportunities, including buy to let, off plan developments, HMOs, and new build schemes Liaise with developers, estate agents, surveyors, and solicitors to secure competitive deals Guide clients through the end to end investment lifecycle, from initial enquiry to acquisition and handover Sales & Business Development Generate new investor leads through networking, events, digital channels, and referrals Deliver engaging presentations and seminars to prospective investors Meet and exceed monthly and quarterly sales and performance targets The Key Requirements of the Property Investment Consultant: Essential: Strong interest in the UK property market Excellent communication, negotiation, and presentation skills Background in property sales, investment advisory, or financial consultancy is highly desirable Self motivated, target driven, and able to manage a client portfolio independently Desirable: Experience working with high net worth or portfolio investors Familiarity with common investment strategies: BRRR, buy to let, HMO, off plan The Successful Candidate Will Receive Excellent Benefits: Competitive base salary + uncapped commission Continuous training and development to grow your investment expertise Opportunity to work with a fast growing consultancy in one of the UK's strongest property markets Supportive, dynamic team environment focused on professional growth Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Feb 23, 2026
Full time
Property Investment Consultant Salary: 25,000 - 30,000 + Commission (OTE - 75,000) Location: Leeds city centre, West Yorkshire Hours: Full-time Full-time, Permanent Position We are looking for a knowledgeable, motivated, and client focused Property Investment Consultant to join our client's growing team in Leeds. This role plays a key part in helping clients identify and secure high performing property investments, expanding our investor network, and delivering tailored strategies that support long term portfolio growth. You will work across residential and commercial markets, leveraging your market expertise to guide clients and support their investment journeys from initial enquiry through to acquisition. The Key Responsibilities of the Property Investment Consultant: Client Advisory & Relationship Management Act as the primary advisor for both new and existing investors Provide expert guidance on residential and commercial property investment opportunities Build strong client relationships through regular communication, reviews, and tailored strategies Conduct in depth consultations to understand investor goals, risk appetite, and long term financial plans Market Research & Analysis Monitor Leeds and West Yorkshire property market trends, including capital growth, rental yields, regeneration zones, and emerging hotspots Produce detailed investment reports, financial forecasts, and ROI models Stay up to date with legislation, tax considerations, and regulatory changes affecting property investment Deal Sourcing & Negotiation Identify and assess profitable investment opportunities, including buy to let, off plan developments, HMOs, and new build schemes Liaise with developers, estate agents, surveyors, and solicitors to secure competitive deals Guide clients through the end to end investment lifecycle, from initial enquiry to acquisition and handover Sales & Business Development Generate new investor leads through networking, events, digital channels, and referrals Deliver engaging presentations and seminars to prospective investors Meet and exceed monthly and quarterly sales and performance targets The Key Requirements of the Property Investment Consultant: Essential: Strong interest in the UK property market Excellent communication, negotiation, and presentation skills Background in property sales, investment advisory, or financial consultancy is highly desirable Self motivated, target driven, and able to manage a client portfolio independently Desirable: Experience working with high net worth or portfolio investors Familiarity with common investment strategies: BRRR, buy to let, HMO, off plan The Successful Candidate Will Receive Excellent Benefits: Competitive base salary + uncapped commission Continuous training and development to grow your investment expertise Opportunity to work with a fast growing consultancy in one of the UK's strongest property markets Supportive, dynamic team environment focused on professional growth Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Job Title: Business Development Manager Location: London Hybrid Salary: Up to circa 60K base, OTE of 150,000 - 200,000 Hours: Monday to Friday 9 am to 5.30 pm About the role of Business Development Manager - Broker Partnership: We are partnering with them to hire a London-based Business Development Manager to launch and grow their Broker Partnerships channel. In this high-impact role, you will build and nurture a network of Buy-to-Let mortgage broker partners, position the business as the go-to management solution for landlords, and drive a steady flow of high-quality referrals through long-term, trusted relationships. Our client is a tech-driven property management business transforming the UK rental market with a hybrid model that combines a powerful digital platform with an on-the-ground agent network. By delivering full lettings and management at a fraction of traditional high-street costs, they help landlords achieve significant savings while giving tenants a seamless, tech-enabled experience. This is an urgent hire, and we are looking for someone who can start immediately and hit the ground running in a fast-paced, commercially focused role. Responsibilities for the role of Business Development Manager - Broker Partners: Developing and executing the Broker Partnership strategy across London Acting as the primary relationship lead for all broker partners Identifying, engaging and onboarding high-quality Buy-to-Let brokers Demonstrating the commercial value of partnership, including how consistent referrals can generate a strong recurring income stream for brokers Building long-term, trusted relationships to drive sustained referral volumes Delivering training and ongoing support to ensure a smooth and efficient referral journey Representing the business at broker meetings, networking events and industry forums Feeding back market insights, broker trends and growth opportunities to senior leadership Experience required for the role of Business Development Manager - Broker Partnerships: Proven track record in B2B business development, sales, or partnerships, ideally in property, mortgage, or fintech Established network of Buy-to-Let mortgage brokers in London/Greater London - essential Demonstrable success in driving revenue through referral or partner channels Experienced in selling commercial or financial propositions to professional audiences Skilled in building and maintaining long-term, trusted relationships Comfortable presenting digital platforms or tech-enabled services Target-driven, self-motivated, and able to deliver in a fast-paced, high-impact environment Available to start immediately For more information regarding the role of Business Development Manager - Broker Partnerships , please get in touch with us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Feb 23, 2026
Full time
Job Title: Business Development Manager Location: London Hybrid Salary: Up to circa 60K base, OTE of 150,000 - 200,000 Hours: Monday to Friday 9 am to 5.30 pm About the role of Business Development Manager - Broker Partnership: We are partnering with them to hire a London-based Business Development Manager to launch and grow their Broker Partnerships channel. In this high-impact role, you will build and nurture a network of Buy-to-Let mortgage broker partners, position the business as the go-to management solution for landlords, and drive a steady flow of high-quality referrals through long-term, trusted relationships. Our client is a tech-driven property management business transforming the UK rental market with a hybrid model that combines a powerful digital platform with an on-the-ground agent network. By delivering full lettings and management at a fraction of traditional high-street costs, they help landlords achieve significant savings while giving tenants a seamless, tech-enabled experience. This is an urgent hire, and we are looking for someone who can start immediately and hit the ground running in a fast-paced, commercially focused role. Responsibilities for the role of Business Development Manager - Broker Partners: Developing and executing the Broker Partnership strategy across London Acting as the primary relationship lead for all broker partners Identifying, engaging and onboarding high-quality Buy-to-Let brokers Demonstrating the commercial value of partnership, including how consistent referrals can generate a strong recurring income stream for brokers Building long-term, trusted relationships to drive sustained referral volumes Delivering training and ongoing support to ensure a smooth and efficient referral journey Representing the business at broker meetings, networking events and industry forums Feeding back market insights, broker trends and growth opportunities to senior leadership Experience required for the role of Business Development Manager - Broker Partnerships: Proven track record in B2B business development, sales, or partnerships, ideally in property, mortgage, or fintech Established network of Buy-to-Let mortgage brokers in London/Greater London - essential Demonstrable success in driving revenue through referral or partner channels Experienced in selling commercial or financial propositions to professional audiences Skilled in building and maintaining long-term, trusted relationships Comfortable presenting digital platforms or tech-enabled services Target-driven, self-motivated, and able to deliver in a fast-paced, high-impact environment Available to start immediately For more information regarding the role of Business Development Manager - Broker Partnerships , please get in touch with us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Your new company Working for an estate agent in Newton Abbot area, it will be your role to help source and secure both rental and purchase properties for our clients. The job is full time Monday - Friday with a salary of 30k plus bonus. Your new role Diary management, handling enquiries, scheduling and co-ordinating meetings and appointments. Recording and management of client and agent data. Producing and distributing mail shots. Managing search portals and alerts and co-ordinating viewings with agents and clients. Creating client sites using photos and videos of viewings undertaken by our agents Discussing, submitting, and negotiating offers, on properties both for sale and to rent and management to completion Assist our Marketing using social media, selling the company and clients to agents. Networking with agents and clients to form long standing working relationships. Serving as a point of contact and updating clients and stakeholders regularly. Building and maintaining relationships Identifying opportunities to grow the business. Working to targets and deadlines. What you'll need to succeed Experience within residential sales or lettings within estate agency preferred Administrative skills Communication skills Organisation and prioritisation skills IT literate. What you'll get in return Excellent career opportunity No weekend work! Free parking on site Team bonus Pension contribution Holiday allowance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 20, 2026
Full time
Your new company Working for an estate agent in Newton Abbot area, it will be your role to help source and secure both rental and purchase properties for our clients. The job is full time Monday - Friday with a salary of 30k plus bonus. Your new role Diary management, handling enquiries, scheduling and co-ordinating meetings and appointments. Recording and management of client and agent data. Producing and distributing mail shots. Managing search portals and alerts and co-ordinating viewings with agents and clients. Creating client sites using photos and videos of viewings undertaken by our agents Discussing, submitting, and negotiating offers, on properties both for sale and to rent and management to completion Assist our Marketing using social media, selling the company and clients to agents. Networking with agents and clients to form long standing working relationships. Serving as a point of contact and updating clients and stakeholders regularly. Building and maintaining relationships Identifying opportunities to grow the business. Working to targets and deadlines. What you'll need to succeed Experience within residential sales or lettings within estate agency preferred Administrative skills Communication skills Organisation and prioritisation skills IT literate. What you'll get in return Excellent career opportunity No weekend work! Free parking on site Team bonus Pension contribution Holiday allowance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Anderson Recruitment Ltd
Cheltenham, Gloucestershire
We currently have a rare opportunity to join an award winning, dynamic estate agency client of ours based in Cheltenham. They have offices in Gloucestershire & Worcestershire and currently have a brand new requirement for a full time Administrator to join their talented team. With customer satisfaction at the heart of what they do, they are looking for a driven and dedicated individual whose main responsibility will be to assist the sales team with all administrative duties including registering new applicants, answering enquiries and general office duties to support the wider team as well as being a friendly face to any customers walking into the office. If you are passionate about developing your career and would excel working within a supportive environment then this could be the job for you! The company believe that their staff are the core of the business and therefore ensure they have an environment where their team feels valued providing support towards training and development as well as excellent company benefits including: -22 days annual leave + bank holidays rising with years of service + your Birthday off -Longevity of service rewards and bonus -Corporate team building days and events -Additional gifted annual leave during the month of your wedding & Enhanced Parental Leave -Industry qualifications and membership fees paid for -Clear progression paths for career development -Cycle to work & Pension schemes As a Property Sales Administrator your responsibilities will include: -Managing property listings, ensuring they are up-to-date and accurately presented across all platforms -Coordinating property viewings, liaising between prospective buyers and agents -Handling incoming inquiries via phone, email and in-person, providing prompt and informative responses -Assisting in the preparation of sales contracts and legal documentation -Maintaining organised records of all properties, transactions, and client communications -Supporting the sales team in administrative tasks, including diary management and meeting coordination Hours: Monday - Friday, 8:30am - 5:30pm with an hour for lunch Salary: Up to 27k per annum depending on experience
Feb 19, 2026
Full time
We currently have a rare opportunity to join an award winning, dynamic estate agency client of ours based in Cheltenham. They have offices in Gloucestershire & Worcestershire and currently have a brand new requirement for a full time Administrator to join their talented team. With customer satisfaction at the heart of what they do, they are looking for a driven and dedicated individual whose main responsibility will be to assist the sales team with all administrative duties including registering new applicants, answering enquiries and general office duties to support the wider team as well as being a friendly face to any customers walking into the office. If you are passionate about developing your career and would excel working within a supportive environment then this could be the job for you! The company believe that their staff are the core of the business and therefore ensure they have an environment where their team feels valued providing support towards training and development as well as excellent company benefits including: -22 days annual leave + bank holidays rising with years of service + your Birthday off -Longevity of service rewards and bonus -Corporate team building days and events -Additional gifted annual leave during the month of your wedding & Enhanced Parental Leave -Industry qualifications and membership fees paid for -Clear progression paths for career development -Cycle to work & Pension schemes As a Property Sales Administrator your responsibilities will include: -Managing property listings, ensuring they are up-to-date and accurately presented across all platforms -Coordinating property viewings, liaising between prospective buyers and agents -Handling incoming inquiries via phone, email and in-person, providing prompt and informative responses -Assisting in the preparation of sales contracts and legal documentation -Maintaining organised records of all properties, transactions, and client communications -Supporting the sales team in administrative tasks, including diary management and meeting coordination Hours: Monday - Friday, 8:30am - 5:30pm with an hour for lunch Salary: Up to 27k per annum depending on experience
Anderson Recruitment Ltd
Cheltenham, Gloucestershire
We currently have a rare opportunity to join an award winning, dynamic estate agency client of ours based in Cheltenham. They have offices in Gloucestershire & Worcestershire and currently have a brand new requirement for a full time Administrator to join their talented team. With customer satisfaction at the heart of what they do, they are looking for a driven and dedicated individual whose main responsibility will be to assist the sales team with all administrative duties including registering new applicants, answering enquiries and general office duties to support the wider team as well as being a friendly face to any customers walking into the office. If you are passionate about developing your career and would excel working within a supportive environment then this could be the job for you! The company believe that their staff are the core of the business and therefore ensure they have an environment where their team feels valued providing support towards training and development as well as excellent company benefits including: -22 days annual leave + bank holidays rising with years of service + your Birthday off -Longevity of service rewards and bonus -Corporate team building days and events -Additional gifted annual leave during the month of your wedding & Enhanced Parental Leave -Industry qualifications and membership fees paid for -Clear progression paths for career development -Cycle to work & Pension schemes As a Property Sales Administrator your responsibilities will include: -Managing property listings, ensuring they are up-to-date and accurately presented across all platforms -Coordinating property viewings, liaising between prospective buyers and agents -Handling incoming inquiries via phone, email and in-person, providing prompt and informative responses -Assisting in the preparation of sales contracts and legal documentation -Maintaining organised records of all properties, transactions, and client communications -Supporting the sales team in administrative tasks, including diary management and meeting coordination Hours: Monday - Friday, 8:30 - 17:30 with an hour for lunch Salary: Up to 27k per annum depending on experience
Feb 18, 2026
Full time
We currently have a rare opportunity to join an award winning, dynamic estate agency client of ours based in Cheltenham. They have offices in Gloucestershire & Worcestershire and currently have a brand new requirement for a full time Administrator to join their talented team. With customer satisfaction at the heart of what they do, they are looking for a driven and dedicated individual whose main responsibility will be to assist the sales team with all administrative duties including registering new applicants, answering enquiries and general office duties to support the wider team as well as being a friendly face to any customers walking into the office. If you are passionate about developing your career and would excel working within a supportive environment then this could be the job for you! The company believe that their staff are the core of the business and therefore ensure they have an environment where their team feels valued providing support towards training and development as well as excellent company benefits including: -22 days annual leave + bank holidays rising with years of service + your Birthday off -Longevity of service rewards and bonus -Corporate team building days and events -Additional gifted annual leave during the month of your wedding & Enhanced Parental Leave -Industry qualifications and membership fees paid for -Clear progression paths for career development -Cycle to work & Pension schemes As a Property Sales Administrator your responsibilities will include: -Managing property listings, ensuring they are up-to-date and accurately presented across all platforms -Coordinating property viewings, liaising between prospective buyers and agents -Handling incoming inquiries via phone, email and in-person, providing prompt and informative responses -Assisting in the preparation of sales contracts and legal documentation -Maintaining organised records of all properties, transactions, and client communications -Supporting the sales team in administrative tasks, including diary management and meeting coordination Hours: Monday - Friday, 8:30 - 17:30 with an hour for lunch Salary: Up to 27k per annum depending on experience