Commercial Motor Claims Handler

A great opportunity has arisen to work for this specialist Commercial Insurance Broker based in Maidstone in Kent as a Commercial Motor/Vehicle Insurance Claims Handler.They boast they are different to other brokers as they take the time to understand your industry, work practices and activities and then apply this to their insurance knowledge.Independent, specialising in many bespoke insurance schemes and products, enjoying a number of exclusive insurer relationships.They strive to provide the highest levels of service and expertise.JOB OBJECTIVE:To assist the claims team in achieving their targets in line with company objectives.SPECIFIC DUTIES AND RESPONSIBILITIES:

• You will advise and update clients on all relevant events and discussions during the claim ensuring complete customer happiness.
• You will regularly assess the status of claims with clients/insurers/recovery agents/solicitors and ensure that all parties are informed of progress or chased for updates as necessary.
• You will run claims efficiently and keep the system updated with all relevant information.
• You process all claim notifications, further advice and collections following our team' procedures.
• You will need to be someone with super administrative skills who will be task focused and wants to develop and cultivate their career
• Providing necessary reports to Account Executive's on claims history and other information prior to renewal etc.
• Updates insurers, informing them of any additional information acquired during the claims process. Ensure that claims statistics and placing department or insurers on risk, are accurate and produced in accordance to SLAs.
• You will be managing and maintaining the claims diary on OpenGi system as well as other databases

REQUIREMENTS:• Technical and commercial Motor/Vehicle insurance knowledge• Claims experience (Commercial Vehicle - may consider strong Private Motor)• Confident telephone manner• Excellent communication skills• Organised and systematic approach to work• Good attention to detail• Self-starter and self-motivated in the working environment• Knowledge and understanding of OpenGi management operating system (desirable)Attractive basic salary plus excellent staff benefits in addition.