Job Description
We offer
The Customs Process Administrator (CPA) is an entry level role into the CPA and customs services function. The role consists of 6 months training and practice to enable the employee to then step into a more independent role as a Customs Process Administrator.
A CPA will be trained in a team and learn how to coordinate and organise the full range of customs services, starting with order acceptance, registering the order, collecting all relevant documents until the release of goods and customs clearance.
A CPA will receive extensive internal and external training as well as an online training for customs legislation and foreign trade, as well as daily support.
Key responsibilities
Be able to understand and complete Import & Export declarations and Transit Movements.
Have a basic understanding of timely and accurate delivery of all financial activities relevant to Customs Services.
Ensure that work carried out complies with standard as defined in the operating Manuals.
To have an awareness of the Quality Assurance Procedures and ensure they are followed
Have a basic understanding of the HMRC/statutory requirements and how to meet these.
Maintain a first-class business relationship with all customers and internal stakeholders.
To support all growth initiatives and actively participate in creating innovative solutions.
To be an active team member who will exchange knowledge and expertise.
Participate in Customs related projects as required
To ensure training is completed to allow you to cover all accounts.
To engender team spirit and staff engagement.
We are looking for
Strong customer-facing and interaction skills with a high-level of customer orientation
Team engagement and support
The ability to work under pressure to deadline
Support and live company values
Attention to detail
In this exciting position as part of your training & development you will be trained on the following:
How to participate in a world class VAS operations department
HM Customs & Revenue procedures
Compliance & Government Department, HM Revenue and Customs statutory regulations and practices.
Understanding and implementing Best Practice and Continuous Improvement
UK Customs Academy Level 2