Student Experience Administrator

Location: Leeds International Study Centre Contract Type: Full Time Permanent Salary: up to £20400 per annum JOB OVERVIEW Leeds International Study Centre and its programmes are provided by the Study Group in collaboration with the University of Leeds and Leeds Beckett University. You will support the existing Registry & Operations Department, within the Student Experience Team with the day-to-day administrative functions of the office. You will need to be organised, with strong ICT skills and administrative background. KEY RESPONSIBILITIES Assisting in monitoring student attendance Maintaining accurate student records and keeping student details up to date including contact details, visa/passport details and next of kin information Financial duties including handling petty cash, the sale of books, and the processing of refundable deposits Assisting in student enrolment processes Assisting in ensuring the centre is compliant with UKVI requirements Assisting in organizing and delivering student induction and events Assisting in the administration of student assessments Dealing with general student queries face to face, by email and by phone General administrative duties and support e.g. production of letters, ordering stationery Creating engaging student-facing information for the Virtual Reception Any other duties as required from time to time by the Senior Coordinator and Senior Leadership Team. Adhering to all compliance requirements in relation to GDPR, UKVI requirements, Safeguarding and Health and Safety. EXPERIENCE REQUIRED Minimum Level 2 qualification including a minimum of C (or equivalent) in English and Maths. Flexibility and willingness to work under pressure Good IT skills Good time management and the ability to prioritise Evidence of working cooperatively with others A student-centred and client-focused approach A commitment to continuous professional development including a desire to take on increasing responsibility ABOUT US We are a global pathway provider in International Education, working collaboratively with over 50 universities around the world, offering over 500 undergraduate and postgraduate teaching programmes. Voted as 2017, 2018, 2020, and 2021 Global Pathway Provider of the year, our people are united with the shared ambition of providing a world-class education to talented students from across the globe. With a truly global outlook and offices all over the world, our international team uses its expertise, knowledge, and commitment to create opportunities and add value. We are determined to grow and innovate in our field, providing our students and partners with high-quality outcomes across the higher education space. ORGANISATIONAL COMPLIANCE Study Group is committed to safeguarding and promoting the welfare of its students and expects all staff and volunteers to share the same dedication. Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate. We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply asap