Sales Development Representative

Overview:

We are seeking a Sales Development Representative to join our growing team!

Responsibilities & Qualifications:

Position Summary

The Sales Development Rep position will see you play a pivotal role in supporting the Customer Account Manager and New Logo teams to help them deliver against their sales strategies. A key part of your role will be to follow up on incoming leads to qualify them before passing them on to the relevant sales representative. As an SDR you will manage this process to ensure that the sales teams are only receiving genuine enquiries to follow up on. You will also be expected to proactively follow up on marketing campaigns through targeted cold calling. Your aim will be to generate new business opportunities that can be followed up by the respective sales representative.

You will be expected to play an active role in shaping any future sales and marketing strategy feeding back into the business the information you gain through your engagement with schools.

Finally, you will need to ensure that all conversations and activity are recorded correctly within Salesforce with subsequent tasks and actions appropriately created.

A Day in the Life

Manage the lead process, qualifying leads and ensuring they are assigned to the correct sales rep
Develop pipeline by building interest with new prospects and clients resulting from your own outbound activities including email, phone and social media
Set meetings for sales team for product demonstrations with interested prospects (from both inbound leads and your own self-sourced leads)
Work closely with marketing and sales teams to initiate the sales cycle with specific, targeted demand generation campaigns with prospects and current clients
Learn and demonstrate a fundamental understanding of solutions and be able to clearly articulate the advantages over competitors
Deliver an exceptional customer experience to all our customers and prospects
Update and maintain CRM records
Achieve targets and KPIs as agreed with the Sales Director
Manage your workload effectively
Work collaboratively with peers within the business to ensure efficient results for prospects and customers
Feedback product and support issues

We are looking for someone who brings

An ability to comfortably talk to others
High motivation levels
Experienced at cold calling
Strong written and oral communication skills
A professional manner.
The ability to absorb and retain information quickly and will have the confidence to contribute your own ideas.
The ability to work in a team and under the direction of a senior sales lead.
We want someone who is competitive, used to hitting targets, is motivated to earn money and keen to progress within sales

It would also be pretty great if you have

Previous telesales experience
Salesforce experience
Total Rewards:

About Us

Community Brands - leveling the playing field between for-profits and purpose-driven organizations

Community Brands provides a connected network of solutions that enable mission-driven organizations to thrive. Our software powers non-profits, associations, and K-12 schools to engage the people they serve through programs and events, raise funds to enable their mission, and manage their financials and operations. Our family of brands are bound by a common purpose to serve the organizations that make our communities a better place to live. With over 1,600 employees in the US, Canada, UK, Australia, India, and the Philippines, we know that our success is driven entirely by the people of Community Brands. Through professional opportunity, we strive to give each person a clear path to success and personal growth. We embrace diversity and believe that our differences in experience and perspective are the key to our sustained success.

Why work here?

Full personal membership to our private healthcare, AXA PPP
25 days of holiday, plus the bank holidays
Generous paid sick leave
Enhanced paid parental leave
Membership to our Death in Service Insurance scheme which provides 4x your salary to your loved ones
Generous salary sacrifice pension scheme

Community Brands are an equal opportunity employer, committed to being a successful, caring and welcoming place for all employees. We want to create a supportive and inclusive environment where our employees can reach their full potential, without prejudice and discrimination. We are committed to a culture where respect and understanding is fostered, and the diversity of people's backgrounds and circumstances will be positively valued.

We therefore treat everyone on the basis of their talent and cultural capability, and nothing else.

The policy aims to achieve equality by removing any potential discrimination in the way that our employees are treated by fellow employees or Community Brands, including:

people with disabilities
people of different sexual orientations
transgendered and transsexual people
people of different races
people on the grounds of their sex
those of faith and of no faith
in relation to their age
in relation to their social class or medical condition
people who work part-time
those who are married or in a civil partnership
women who are pregnant, have recently given birth or are breastfeeding.

Discrimination can be either direct or indirect discrimination. Some of the above are protected characteristics under the Equality Act 2010 and discrimination is prohibited, unless there is a legal exception under the Equality Act.

All persons hired will be required to:

verify their identity,
verify they are eligible to work, without sponsorship, in the country they are to be employed in, and
complete any required employment eligibility verification form upon hire.