2nd Line Support Engineer Harrogate Offering £33,000 £38,000 Basic Salary plus Great Benefits Technical Prospects are recruiting exclusively on behalf of a well-established IT Services Provider based in Harrogate, supporting clients throughout Yorkshire. Our client is currently recruiting an experienced 2nd Line Support Engineer to join their established and professional technical team. This is an excellent opportunity to join a progressive organisation that values technical excellence, professional development and high standards of client service. 2nd Line Support Engineer - Role The successful candidate will be responsible for providing reliable and efficient technical support to a varied client base, ensuring service levels are maintained and Service Level Agreements are consistently achieved. Providing 1st and 2nd line technical support via the company helpdesk, responding to user queries in a timely and professional manner. Diagnosing and resolving issues relating to hardware, operating systems (Windows, macOS, Linux) and software applications, including Microsoft 365. Supporting network connectivity issues, including LAN, VPN, DNS, TCP/IP protocols and firewall configurations. Administering user accounts and permissions within Active Directory. Deploying software and managing updates using SCCM. Supporting Windows Server environments, including HP ProLiant server infrastructure. Monitoring systems using PRTG and investigating alerts as required. Configuring and maintaining network devices such as switches, routers and firewalls. Reviewing system logs and network activity to identify potential issues. Producing clear and accurate technical documentation. Maintaining a high standard of customer service when liaising with users at all levels. 2nd Line Support Engineer - Candidate Requirements Proven experience in a 2nd Line technical support role supporting B2B users. Familiarity with ITIL processes would be advantageous. Experience supporting Windows 11, and Windows Server 2019 and above. Practical experience with Microsoft 365 and Azure. Solid working knowledge of Active Directory, Remote Management and Security tools. Good understanding of networking principles. Experience supporting desktops, laptops, servers and associated peripherals. Clear and professional communication skills. Ability to manage and prioritise multiple support requests effectively. A full UK driving licence is required, as the role will involve travel to client sites across Yorkshire. The 2nd Line Support Engineer is offering £33,000 £38,000 basic salary plus great benefits for the successful candidate. Benefits include 25 days + statutory bank holidays, and investment in training and professional certifications, with allocated time during the working week for study. All successful candidates will be contacted within 5 days of application for the position of 2nd Line Support Engineer. This position is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.
Mar 26, 2026
Full time
2nd Line Support Engineer Harrogate Offering £33,000 £38,000 Basic Salary plus Great Benefits Technical Prospects are recruiting exclusively on behalf of a well-established IT Services Provider based in Harrogate, supporting clients throughout Yorkshire. Our client is currently recruiting an experienced 2nd Line Support Engineer to join their established and professional technical team. This is an excellent opportunity to join a progressive organisation that values technical excellence, professional development and high standards of client service. 2nd Line Support Engineer - Role The successful candidate will be responsible for providing reliable and efficient technical support to a varied client base, ensuring service levels are maintained and Service Level Agreements are consistently achieved. Providing 1st and 2nd line technical support via the company helpdesk, responding to user queries in a timely and professional manner. Diagnosing and resolving issues relating to hardware, operating systems (Windows, macOS, Linux) and software applications, including Microsoft 365. Supporting network connectivity issues, including LAN, VPN, DNS, TCP/IP protocols and firewall configurations. Administering user accounts and permissions within Active Directory. Deploying software and managing updates using SCCM. Supporting Windows Server environments, including HP ProLiant server infrastructure. Monitoring systems using PRTG and investigating alerts as required. Configuring and maintaining network devices such as switches, routers and firewalls. Reviewing system logs and network activity to identify potential issues. Producing clear and accurate technical documentation. Maintaining a high standard of customer service when liaising with users at all levels. 2nd Line Support Engineer - Candidate Requirements Proven experience in a 2nd Line technical support role supporting B2B users. Familiarity with ITIL processes would be advantageous. Experience supporting Windows 11, and Windows Server 2019 and above. Practical experience with Microsoft 365 and Azure. Solid working knowledge of Active Directory, Remote Management and Security tools. Good understanding of networking principles. Experience supporting desktops, laptops, servers and associated peripherals. Clear and professional communication skills. Ability to manage and prioritise multiple support requests effectively. A full UK driving licence is required, as the role will involve travel to client sites across Yorkshire. The 2nd Line Support Engineer is offering £33,000 £38,000 basic salary plus great benefits for the successful candidate. Benefits include 25 days + statutory bank holidays, and investment in training and professional certifications, with allocated time during the working week for study. All successful candidates will be contacted within 5 days of application for the position of 2nd Line Support Engineer. This position is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.
Location: Newport, Shropshire (commutable from Stafford, Telford, Shrewsbury, West Midlands) Are you an experienced Electrical Design Engineer with a background in off-highway, agricultural, or automotive vehicles? This is an outstanding opportunity to join a forward-thinking engineering business developing innovative electrical systems for the next generation of advanced machinery. Based near Newport in Shropshire, this role is ideal for candidates from Stafford, Telford, Shrewsbury, Wolverhampton, or the wider West Midlands looking to take their career to the next level within a rapidly growing, technology-driven organisation. What You'll Be Doing In this varied and hands-on role, you will be responsible for delivering complete electrical and electronic system design for complex machinery: Designing and developing LV and HV electrical circuits for bespoke vehicle systems Creating 2D schematics and harness drawings, while supporting 3D CAD harness routing Specifying and integrating electrical components including ECUs, sensors, switches, lighting and control modules Managing suppliers for prototype harness manufacture, routing and build support Commissioning, testing and fault-finding electrical systems on vehicles Ensuring designs meet global compliance standards and managing Bills of Materials (BOMs) What You'll Bring We're looking for an engineer with strong practical and design experience in vehicle electrical systems: Proven use of Zuken, CATIA, AutoCAD, or similar EDS/ECAD tools Experience in agricultural machinery, off-highway equipment, construction machinery, heavy vehicles, or automotive electrical architecture Knowledge of NPI processes, supplier management, and engineering sign-off (including DVP) Excellent problem-solving ability and confidence working across global teams A proactive, self-starting attitude with the ability to lead your own projects Candidates who have previously worked as an electrical design engineer, EDS Engineer, Harness Design. Why Join This Company? You'll be working with an innovative engineering team focused on developing the next generation of sustainable, high-performance agricultural technology. This is your chance to work in a collaborative and supportive environment where: Your expertise will directly influence future product development You'll work on cutting-edge electrical and electronic systems Creativity, ownership and continuous improvement are genuinely encouraged You'll be part of a small, dynamic team with real career progression opportunities Location This role is based in Newport, Shropshire, within easy reach of: Stafford Telford Shrewsbury Wolverhampton West Midlands It's an excellent opportunity for Electrical Design Engineers seeking roles outside major automotive hubs while still working on innovative, complex engineering projects. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Mar 26, 2026
Full time
Location: Newport, Shropshire (commutable from Stafford, Telford, Shrewsbury, West Midlands) Are you an experienced Electrical Design Engineer with a background in off-highway, agricultural, or automotive vehicles? This is an outstanding opportunity to join a forward-thinking engineering business developing innovative electrical systems for the next generation of advanced machinery. Based near Newport in Shropshire, this role is ideal for candidates from Stafford, Telford, Shrewsbury, Wolverhampton, or the wider West Midlands looking to take their career to the next level within a rapidly growing, technology-driven organisation. What You'll Be Doing In this varied and hands-on role, you will be responsible for delivering complete electrical and electronic system design for complex machinery: Designing and developing LV and HV electrical circuits for bespoke vehicle systems Creating 2D schematics and harness drawings, while supporting 3D CAD harness routing Specifying and integrating electrical components including ECUs, sensors, switches, lighting and control modules Managing suppliers for prototype harness manufacture, routing and build support Commissioning, testing and fault-finding electrical systems on vehicles Ensuring designs meet global compliance standards and managing Bills of Materials (BOMs) What You'll Bring We're looking for an engineer with strong practical and design experience in vehicle electrical systems: Proven use of Zuken, CATIA, AutoCAD, or similar EDS/ECAD tools Experience in agricultural machinery, off-highway equipment, construction machinery, heavy vehicles, or automotive electrical architecture Knowledge of NPI processes, supplier management, and engineering sign-off (including DVP) Excellent problem-solving ability and confidence working across global teams A proactive, self-starting attitude with the ability to lead your own projects Candidates who have previously worked as an electrical design engineer, EDS Engineer, Harness Design. Why Join This Company? You'll be working with an innovative engineering team focused on developing the next generation of sustainable, high-performance agricultural technology. This is your chance to work in a collaborative and supportive environment where: Your expertise will directly influence future product development You'll work on cutting-edge electrical and electronic systems Creativity, ownership and continuous improvement are genuinely encouraged You'll be part of a small, dynamic team with real career progression opportunities Location This role is based in Newport, Shropshire, within easy reach of: Stafford Telford Shrewsbury Wolverhampton West Midlands It's an excellent opportunity for Electrical Design Engineers seeking roles outside major automotive hubs while still working on innovative, complex engineering projects. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
C&C Search is currently recruiting for this new opportunity. Please read through and apply if it is applicable, please do not forget about our fantastic referral scheme! All about the company I would be working for! What they do : Invesment Management Firm Size of the business : Global The Role: Job Title: Recruitment Coordinator Contract Salary: up to £45,000 Location: London - Hybrid working We are seeking an experienced Recruitment Coordinator to support executive hiring activity (VP level and above) within a fast-paced, professional environment.This role sits within the HR function and provides critical support across senior-level recruitment, onboarding, and compliance processes. The successful candidate will work closely with executive stakeholders, HR colleagues, and Compliance teams to ensure a seamless end-to-end hiring and onboarding experience.This is a highly visible role requiring exceptional attention to detail, strong organisational skills, and the confidence to communicate effectively with senior stakeholders. Key Responsibilities Executive Recruitment Support Scheduling a high volume of interviews (up to 70/month), often involving complex diaries Managing candidate communications with professionalism and discretion Supporting executive search processes through to offer stage Offer Management & Compliance Drafting employment contracts Conducting background and pre-employment checks Managing visa processes Reviewing regulatory references in partnership with HR and Compliance Drafting job descriptions for compliance certifications Onboarding & Policy Overseeing onboarding processes for senior hires Updating and maintaining onboarding policies Ensuring regulatory and compliance requirements are met Onboarding and managing recruitment agencies Stakeholder Management Supporting and engaging with senior internal stakeholders Partnering closely with HR and Compliance colleagues Adapting communication style to suit different management approaches Candidate Profile Prior experience as a Recruitment Coordinator or HR Analyst within an HR function Financial services experience is advantageous but not essential Exceptional attention to detail Strong organisational and prioritisation skills Experience managing high volumes of interviews and administrative processes Confident communicating with senior stakeholders Professional, discreet, and adaptable The Opportunity This is an excellent opportunity to gain exposure to executive-level hiring within a dynamic and high-performing environment. The role offers strong stakeholder interaction and the chance to work across recruitment, compliance, and onboarding processes. Who is looking after this role? Bella Hughes - Principal Consultant - At C&C Search, diversity, equity and inclusion are at the core of who we are and how we operate. Our commitment to these values is unwavering - across all our work in recruitment, and in our training and development programmes. C&C Search fosters a culture of inclusion and belonging and has a deep commitment to being a part of creating a fairer society through partnering with clients who are also committed to a seat at the table for everybody. We work with companies that are committed to reflecting our communities, where people can bring their authentic selves to work, and we welcome applications from people with disabilities or impairments. We know that having varied perspectives helps generate better ideas, better businesses, and better societies. There is much to be done, but together we can achieve equality for all.
Mar 26, 2026
Contractor
C&C Search is currently recruiting for this new opportunity. Please read through and apply if it is applicable, please do not forget about our fantastic referral scheme! All about the company I would be working for! What they do : Invesment Management Firm Size of the business : Global The Role: Job Title: Recruitment Coordinator Contract Salary: up to £45,000 Location: London - Hybrid working We are seeking an experienced Recruitment Coordinator to support executive hiring activity (VP level and above) within a fast-paced, professional environment.This role sits within the HR function and provides critical support across senior-level recruitment, onboarding, and compliance processes. The successful candidate will work closely with executive stakeholders, HR colleagues, and Compliance teams to ensure a seamless end-to-end hiring and onboarding experience.This is a highly visible role requiring exceptional attention to detail, strong organisational skills, and the confidence to communicate effectively with senior stakeholders. Key Responsibilities Executive Recruitment Support Scheduling a high volume of interviews (up to 70/month), often involving complex diaries Managing candidate communications with professionalism and discretion Supporting executive search processes through to offer stage Offer Management & Compliance Drafting employment contracts Conducting background and pre-employment checks Managing visa processes Reviewing regulatory references in partnership with HR and Compliance Drafting job descriptions for compliance certifications Onboarding & Policy Overseeing onboarding processes for senior hires Updating and maintaining onboarding policies Ensuring regulatory and compliance requirements are met Onboarding and managing recruitment agencies Stakeholder Management Supporting and engaging with senior internal stakeholders Partnering closely with HR and Compliance colleagues Adapting communication style to suit different management approaches Candidate Profile Prior experience as a Recruitment Coordinator or HR Analyst within an HR function Financial services experience is advantageous but not essential Exceptional attention to detail Strong organisational and prioritisation skills Experience managing high volumes of interviews and administrative processes Confident communicating with senior stakeholders Professional, discreet, and adaptable The Opportunity This is an excellent opportunity to gain exposure to executive-level hiring within a dynamic and high-performing environment. The role offers strong stakeholder interaction and the chance to work across recruitment, compliance, and onboarding processes. Who is looking after this role? Bella Hughes - Principal Consultant - At C&C Search, diversity, equity and inclusion are at the core of who we are and how we operate. Our commitment to these values is unwavering - across all our work in recruitment, and in our training and development programmes. C&C Search fosters a culture of inclusion and belonging and has a deep commitment to being a part of creating a fairer society through partnering with clients who are also committed to a seat at the table for everybody. We work with companies that are committed to reflecting our communities, where people can bring their authentic selves to work, and we welcome applications from people with disabilities or impairments. We know that having varied perspectives helps generate better ideas, better businesses, and better societies. There is much to be done, but together we can achieve equality for all.
Senior IT Infrastructure Engineer Annual Salary: £45,000 Location: Abingdon We are seeking a Senior IT Infrastructure Engineer to work for our client based in Abingdon - This role involves the implementation and ongoing management of their IT infrastructure across both on-premises and Azure cloud environments. The ideal candidate will be a proactive professional capable of leading projects from concept to completion and ensuring the delivery of robust, secure, and scalable infrastructure solutions. Day-to-day of the role: Implement and maintain hybrid infrastructure solutions (Azure + on-prem) that meet performance, security, and compliance requirements. Manage and optimise Windows Server, SQL Server, and Azure environments including Virtual Machines, Networking, Storage, Backup, and Monitoring. Maintain and secure Active Directory, Group Policy, DNS, DHCP, and Azure AD (Entra ID) synchronisation. Ensure high availability and resilience across all servers, networks, and databases supporting business-critical applications. Deliver advanced troubleshooting and root cause analysis for complex infrastructure issues. Proactively identify opportunities for improvement, automation, and optimisation across all infrastructure areas. Maintain alignment with Cyber Essentials Plus & GDPR, implement and manage endpoint protection, patch management, and vulnerability remediation. Ensure data protection and system continuity through effective backup, disaster recovery, and business continuity planning. Automate deployment and maintenance tasks using PowerShell, Azure Automation, or equivalent tools. Maintain infrastructure observability through tools and optimise cost, performance, and utilisation of Azure and on-prem resources. Required Skills & Qualifications: 10+ years hands-on experience in IT infrastructure roles, with at least 5 years in a senior or lead capacity. Strong expertise in Microsoft Azure IaaS & PaaS, Active Directory, Group Policy, DNS, DHCP, Windows Server , and SQL Server administration. Deep understanding of LAN/WAN design, VLANs, VPNs, routing, switching, and firewall management. Experience with Microsoft 365, Intune, and Endpoint Manager. Advanced PowerShell scripting and automation skills. Proven experience managing secure environments aligned with Cyber Essentials Plus or ISO 27001. Ability to work independently, prioritise effectively, and deliver projects to completion with minimal supervision. Degree in Computer Science, Information Technology, or equivalent experience. Desirable certifications include Microsoft Certified: Azure Administrator Associate (AZ-104) or Azure Solutions Architect Expert (AZ-305), MCSE, CompTIA Network+, ITIL Foundation. If you are interested in this position please apply online or for more information please contact me on
Mar 26, 2026
Full time
Senior IT Infrastructure Engineer Annual Salary: £45,000 Location: Abingdon We are seeking a Senior IT Infrastructure Engineer to work for our client based in Abingdon - This role involves the implementation and ongoing management of their IT infrastructure across both on-premises and Azure cloud environments. The ideal candidate will be a proactive professional capable of leading projects from concept to completion and ensuring the delivery of robust, secure, and scalable infrastructure solutions. Day-to-day of the role: Implement and maintain hybrid infrastructure solutions (Azure + on-prem) that meet performance, security, and compliance requirements. Manage and optimise Windows Server, SQL Server, and Azure environments including Virtual Machines, Networking, Storage, Backup, and Monitoring. Maintain and secure Active Directory, Group Policy, DNS, DHCP, and Azure AD (Entra ID) synchronisation. Ensure high availability and resilience across all servers, networks, and databases supporting business-critical applications. Deliver advanced troubleshooting and root cause analysis for complex infrastructure issues. Proactively identify opportunities for improvement, automation, and optimisation across all infrastructure areas. Maintain alignment with Cyber Essentials Plus & GDPR, implement and manage endpoint protection, patch management, and vulnerability remediation. Ensure data protection and system continuity through effective backup, disaster recovery, and business continuity planning. Automate deployment and maintenance tasks using PowerShell, Azure Automation, or equivalent tools. Maintain infrastructure observability through tools and optimise cost, performance, and utilisation of Azure and on-prem resources. Required Skills & Qualifications: 10+ years hands-on experience in IT infrastructure roles, with at least 5 years in a senior or lead capacity. Strong expertise in Microsoft Azure IaaS & PaaS, Active Directory, Group Policy, DNS, DHCP, Windows Server , and SQL Server administration. Deep understanding of LAN/WAN design, VLANs, VPNs, routing, switching, and firewall management. Experience with Microsoft 365, Intune, and Endpoint Manager. Advanced PowerShell scripting and automation skills. Proven experience managing secure environments aligned with Cyber Essentials Plus or ISO 27001. Ability to work independently, prioritise effectively, and deliver projects to completion with minimal supervision. Degree in Computer Science, Information Technology, or equivalent experience. Desirable certifications include Microsoft Certified: Azure Administrator Associate (AZ-104) or Azure Solutions Architect Expert (AZ-305), MCSE, CompTIA Network+, ITIL Foundation. If you are interested in this position please apply online or for more information please contact me on
We are seeking an experienced Learning & Development leader to design, deliver and embed a modern, commercially-focused L&D strategy across the organisation. This role plays a critical part in shaping leadership capability, driving transformation, and supporting organisational change. The ideal candidate brings strong commercial awareness, expertise in change and transformation initiatives, and a future-focused view of how AI and new technologies can enable workforce performance. Client Details Leading financial services organisation who foster in investment of people, culture and diversity. Description Learning & Development Strategy Lead the design and implementation of a Group-wide L&D strategy aligned to commercial objectives. Build and continuously evolve leadership development programmes that strengthen people management, strategic thinking, and transformation capability. Establish and manage central L&D frameworks, ensuring consistency, scalability, and measurable impact across the Group. Change & Transformation Support Partner with Transformation, People, and Business Leadership teams to design capability solutions that accelerate change adoption. Create and deliver learning pathways that support cultural change, digital adoption, and new ways of working. Use data and insights to evaluate change readiness and learning effectiveness. Organisational Design & Operating Model Development Support organisational design initiatives by defining capabilities required for future operating models. Work closely with HR and senior leaders to map skills, roles, and structures needed for organisational transformation. Translate operating model changes into targeted L&D interventions. AI & Future Skills Understanding Identify opportunities to integrate AI-enabled tools and emerging technologies into learning solutions. Build workforce awareness and capability in AI, automation, and other future-skills areas. Ensure L&D strategies anticipate future capability needs and respond proactively to industry shifts. Commercial Leadership Ensure all L&D activity delivers measurable business value and supports growth objectives. Manage budgets, suppliers, and investment decisions across Group L&D. Build strong relationships with senior stakeholders to influence, challenge, and drive action. Profile Proven experience in Learning & Development, ideally within a financial services environment. Strong background in change management and transformation projects. Experience building and deploying leadership development programmes. Understanding of organisational design principles and operating model development. Familiarity with AI trends, tools, and their application in workforce development. Ability to collaborate effectively at Executive and Director level. Strong programme design, facilitation, and communication skills. . Job Offer Fantastic opportunity to build leadership programmes Organisation design building influence Part of a Change and transformation lead programme Opportunity to influence the learning and development agenda in a reputable organisation. Rewarding compensation Fixed term hire that has potential to convert to permanent If you are ready to take the next step in your career as a Learning & Development Lead (Commercial, Change & Transformation) , apply today
Mar 26, 2026
Full time
We are seeking an experienced Learning & Development leader to design, deliver and embed a modern, commercially-focused L&D strategy across the organisation. This role plays a critical part in shaping leadership capability, driving transformation, and supporting organisational change. The ideal candidate brings strong commercial awareness, expertise in change and transformation initiatives, and a future-focused view of how AI and new technologies can enable workforce performance. Client Details Leading financial services organisation who foster in investment of people, culture and diversity. Description Learning & Development Strategy Lead the design and implementation of a Group-wide L&D strategy aligned to commercial objectives. Build and continuously evolve leadership development programmes that strengthen people management, strategic thinking, and transformation capability. Establish and manage central L&D frameworks, ensuring consistency, scalability, and measurable impact across the Group. Change & Transformation Support Partner with Transformation, People, and Business Leadership teams to design capability solutions that accelerate change adoption. Create and deliver learning pathways that support cultural change, digital adoption, and new ways of working. Use data and insights to evaluate change readiness and learning effectiveness. Organisational Design & Operating Model Development Support organisational design initiatives by defining capabilities required for future operating models. Work closely with HR and senior leaders to map skills, roles, and structures needed for organisational transformation. Translate operating model changes into targeted L&D interventions. AI & Future Skills Understanding Identify opportunities to integrate AI-enabled tools and emerging technologies into learning solutions. Build workforce awareness and capability in AI, automation, and other future-skills areas. Ensure L&D strategies anticipate future capability needs and respond proactively to industry shifts. Commercial Leadership Ensure all L&D activity delivers measurable business value and supports growth objectives. Manage budgets, suppliers, and investment decisions across Group L&D. Build strong relationships with senior stakeholders to influence, challenge, and drive action. Profile Proven experience in Learning & Development, ideally within a financial services environment. Strong background in change management and transformation projects. Experience building and deploying leadership development programmes. Understanding of organisational design principles and operating model development. Familiarity with AI trends, tools, and their application in workforce development. Ability to collaborate effectively at Executive and Director level. Strong programme design, facilitation, and communication skills. . Job Offer Fantastic opportunity to build leadership programmes Organisation design building influence Part of a Change and transformation lead programme Opportunity to influence the learning and development agenda in a reputable organisation. Rewarding compensation Fixed term hire that has potential to convert to permanent If you are ready to take the next step in your career as a Learning & Development Lead (Commercial, Change & Transformation) , apply today
Company Description A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include research. Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes' Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description Due to our continued growth, we are hiring for a Vice President, Business Development at M3 Global Research, an M3 company. About the Business Division M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide. M3 Global Research maintains ISO 26362 and ISO 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. Mission of the Role The Vice President, Business Development grows and drives existing accounts. The role will meet quarterly and annual sales targets. Additionally, this individual is responsible for development of processes to ensure all client needs are being met within efficient means, encouraging communication and ongoing education of difficult topics among Sales and Delivery teams, and enhancing productivity to address client satisfaction and/or project completion concerns fairly and in a timely fashion. This is the ideal role for someone who is driven by their own success, a strong networker, and an effective teacher and communicator. Essential Duties and Responsibilities Overall responsibility for the growth and profitability of assigned strategic accounts. Ensure that pricing is optimized and follows company pricing policy, scope changes are recosted accurately and discounts where necessary are suitable and appropriate, thus providing a consistent sales presence to complement the field-level sales and operations aspects of managing the account(s). Utilize account data to create strategies and develop plans that are executed and reviewed on an ongoing basis to grow the business. Review accounts monthly versus sales and revenue goals. Provide support as necessary for reporting of current sales, revenue, conversion and other data for internal analysis and client reviews. Supervise day-to-day and strategic aspects of accounts. Monitor operational aspects of projects, acting, as necessary, as liaison between client and M3. Nurture a client-centric culture in your accounts with strong sales behaviours. Serve as VP point of escalation for any delivery concerns. Collaborate with Global Sales and Delivery teams to develop uniform processes and their distribution among all teams; establish and maintain department procedures; provide feedback and make suggestions striving for continuous improvement and education. Supporting the SVP, Business Development as a liaison between the Sales and Delivery teams to ensure client satisfaction is prioritized on all fieldwork projects; on all client-facing activity, provide superior customer service to insure properly executed project fielding and delivery; Enable delivery teams success with correct project handovers and a strong emphasis on proper IKOs (Internal Kick-Off meeting). Serve as a CRM advocate, assisting with training and being responsible for keeping account data clean and current. Serve as contact point for new hire onboarding for the UK Sales team. Mentor and advise Client Service Directors and Account Managers serving as a reference to assist with problem solving, custom project solutions, and fieldwork planning, supporting workstreams and delegating coverage as needed. Lead client service initiatives regarding procedures and standards to enhance business communication, increase productivity, and increase client satisfaction. Attend conferences/trade shows as assigned and professionally represent M3, interact with clients and assist the marketing effort via dissemination of M3 capabilities and collection of leads Travel, as necessary, to support on-site client meetings with other Sales and Delivery Team members. Qualifications Bachelor's degree or equivalent work experience A minimum of 5 years of healthcare market research experience required. Business development experience required. Exceptional ability to multi-task and prioritize requests Solid relationship building and staff management skills Effective communicator Time management skills Problem solver (seeks answers and resolutions) Strong self-discipline & organizational habits Effective use of Outlook, Excel, Word, PowerPoint Additional Information
Mar 26, 2026
Full time
Company Description A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include research. Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes' Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description Due to our continued growth, we are hiring for a Vice President, Business Development at M3 Global Research, an M3 company. About the Business Division M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide. M3 Global Research maintains ISO 26362 and ISO 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. Mission of the Role The Vice President, Business Development grows and drives existing accounts. The role will meet quarterly and annual sales targets. Additionally, this individual is responsible for development of processes to ensure all client needs are being met within efficient means, encouraging communication and ongoing education of difficult topics among Sales and Delivery teams, and enhancing productivity to address client satisfaction and/or project completion concerns fairly and in a timely fashion. This is the ideal role for someone who is driven by their own success, a strong networker, and an effective teacher and communicator. Essential Duties and Responsibilities Overall responsibility for the growth and profitability of assigned strategic accounts. Ensure that pricing is optimized and follows company pricing policy, scope changes are recosted accurately and discounts where necessary are suitable and appropriate, thus providing a consistent sales presence to complement the field-level sales and operations aspects of managing the account(s). Utilize account data to create strategies and develop plans that are executed and reviewed on an ongoing basis to grow the business. Review accounts monthly versus sales and revenue goals. Provide support as necessary for reporting of current sales, revenue, conversion and other data for internal analysis and client reviews. Supervise day-to-day and strategic aspects of accounts. Monitor operational aspects of projects, acting, as necessary, as liaison between client and M3. Nurture a client-centric culture in your accounts with strong sales behaviours. Serve as VP point of escalation for any delivery concerns. Collaborate with Global Sales and Delivery teams to develop uniform processes and their distribution among all teams; establish and maintain department procedures; provide feedback and make suggestions striving for continuous improvement and education. Supporting the SVP, Business Development as a liaison between the Sales and Delivery teams to ensure client satisfaction is prioritized on all fieldwork projects; on all client-facing activity, provide superior customer service to insure properly executed project fielding and delivery; Enable delivery teams success with correct project handovers and a strong emphasis on proper IKOs (Internal Kick-Off meeting). Serve as a CRM advocate, assisting with training and being responsible for keeping account data clean and current. Serve as contact point for new hire onboarding for the UK Sales team. Mentor and advise Client Service Directors and Account Managers serving as a reference to assist with problem solving, custom project solutions, and fieldwork planning, supporting workstreams and delegating coverage as needed. Lead client service initiatives regarding procedures and standards to enhance business communication, increase productivity, and increase client satisfaction. Attend conferences/trade shows as assigned and professionally represent M3, interact with clients and assist the marketing effort via dissemination of M3 capabilities and collection of leads Travel, as necessary, to support on-site client meetings with other Sales and Delivery Team members. Qualifications Bachelor's degree or equivalent work experience A minimum of 5 years of healthcare market research experience required. Business development experience required. Exceptional ability to multi-task and prioritize requests Solid relationship building and staff management skills Effective communicator Time management skills Problem solver (seeks answers and resolutions) Strong self-discipline & organizational habits Effective use of Outlook, Excel, Word, PowerPoint Additional Information
Manager, Finance Consulting (Value & Performance Management) Location: London Other locations: Primary Location Only Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Manager, Finance Transformation - Finance Consulting (Value & Performance Management) - UK Are you passionate about Value & Performance Management and Finance transformation enabled by technology? The opportunity Finance consulting works with clients to address mission-critical issues related to company-wide performance, creating value and delivering world-class future finance capabilities, leveraging the EY brand as impartial, trusted advisors. You will work in multi-disciplinary teams for some of the biggest and most recognised corporate brands in the world, applying the latest technologies and analytical methods to help drive their business performance and digital finance transformation agendas that make a real difference to our working world. A growth area for us is Value & Performance Management (VPM) and how technology enables control, automation, efficiency and value growth-empowering strategic budgeting, planning, and forecasting, integrated business planning, consolidation, performance management and KPIs, data management, business partnering, AI enablement, cost reduction and value growth initiatives. Your key responsibilities You will build strong relationships within client organisations, working with them to understand their most critical business problems and priorities, consulting with your EY peers to evaluate, design, and deliver solution options that leverage cutting-edge technologies. You will motivate and manage high-performing diverse teams, aligned to EY's values, delivering exceptional client service and preparing our clients for a digital future. Skills and attributes for success We are looking for professionals who are great communicators, team players, and relationship builders, with a real desire to learn. Professional in your approach, you will have a natural ability to establish personal credibility with clients. You will also be highly organised, capable of coordinating your own workload and that of other team members, meeting deadlines, proactively managing risks and delivering quality outcomes. A role model to those around you, you will live the values of the firm daily, coaching and supporting the development of others. You will add measurable value to your clients by delivering work that addresses their biggest challenges and priorities, including the need to: Articulate, design, and implement a vision for Finance and a compelling "case for change" that draws on innovative global technology trends, leading practice and service innovation Discuss finance simplification and innovation enabled by digital technologies Conduct accelerated finance diagnostics, maturity assessments, and benchmarking Define client-relevant use of modern technology platforms showing their key functionalities, data models and technical requirements Provide roadmaps of implementation and timelines (cost vs. benefits) Structure and run Finance transformation programmes using Agile design and delivery methods Collect and socialise business and technical requirements for a technology-enabled Finance transformation Architect and design technology-enabled Finance solutions Drive end-to-end implementation services for emerging technologies Deliver and manage the technical implementation of solutions Adopt "digital" ways of working to increase flexibility and accelerate delivery: Plan, design, and execute design-led thinking and process re-engineering workshops Process design grounded in customer outcomes and user experience, adopting LEAN methodologies and automation technologies Structure and implement Agile delivery methods Understand and support in the implementation of relevant technologies such as: SAP Analytics Cloud Oracle, Hyperion, SAP BPC/SAC, S/4HANA Anaplan, Tagetik, Board Microsoft Power BI Capabilities You'll Help Deliver Data2Insight Supporting better performance management and insight, from transactional ERP systems through to group-level performance oversight. Design ERP solutions with insight and value in mind, ensuring data drives better business decisions Integrated Business Planning Simplified and optimised financial planning, integrated across functions and enabled by future-ready tools, for more accurate forecasting and better-informed trade-offs. Connect planning across operations, finance, commercial, and HR to enable fully integrated decision-making Improve visibility of key drivers to better understand how operational inputs translate into financial outcomes Financial Planning & Analysis (FP&A) Transforming FP&A to shift from manual reporting to value-driving insights and business performance partnering. Streamline planning and reporting processes through technology and process redesign Design an FP&A operating model that enables greater agility and impact Statutory Group Reporting / Consolidation Enabling efficient, compliant, and automated group-level statutory reporting and consolidation. Systemisation of statutory group consolidation Supports group reporting and input into disclosure management Analytics and Performance Management Reporting Enabling Finance and the wider business to make faster, smarter decisions through forward-looking, actionable insights. Establish the right processes, technologies, data, and skills to deliver value Embed analytics into performance management routines, driving accountability and decision-making at the right cadence AI (Artificial Intelligence) enabled Financial Transformation Leveraging AI and emerging technologies to drive automation, predictive insights, and transformation across the finance function. Share a deep knowledge of AI capabilities and modern solutions Provide insight into the value case and benefits of deploying AI technologies To qualify for the role, you must have: Experience in designing solutions for complex multi-national organisations Multiple lifecycle implementation experience of EPM or Finance Analytics Proficiency in your chosen market or sector Strong client relationship skills and proven stakeholder engagement A keen interest in applying modern technologies to solve Finance and cross-functional challenges Ideally, you'll also have: A valid and certified professional accounting qualification A background in management consulting or experience leading large-scale VPM or EPM programmes in industry Ability to develop creative, technical solutions High attention to detail and strong output quality (e.g. storyboarding, reporting) Strong facilitation, presentation, and analytical problem-solving skills Experience line managing and coaching high-performing teams What we look for: Core consulting skills: client management, commercial thinking, problem solving, and facilitation Technical skills: hands-on delivery experience and subject-matter knowledge in Finance transformation and performance improvement Versatility: ability to adapt quickly and contribute in a fast-changing, tech-enabled environment Market / sector knowledge: demonstrable domain expertise relevant to your field EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Mar 26, 2026
Full time
Manager, Finance Consulting (Value & Performance Management) Location: London Other locations: Primary Location Only Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Manager, Finance Transformation - Finance Consulting (Value & Performance Management) - UK Are you passionate about Value & Performance Management and Finance transformation enabled by technology? The opportunity Finance consulting works with clients to address mission-critical issues related to company-wide performance, creating value and delivering world-class future finance capabilities, leveraging the EY brand as impartial, trusted advisors. You will work in multi-disciplinary teams for some of the biggest and most recognised corporate brands in the world, applying the latest technologies and analytical methods to help drive their business performance and digital finance transformation agendas that make a real difference to our working world. A growth area for us is Value & Performance Management (VPM) and how technology enables control, automation, efficiency and value growth-empowering strategic budgeting, planning, and forecasting, integrated business planning, consolidation, performance management and KPIs, data management, business partnering, AI enablement, cost reduction and value growth initiatives. Your key responsibilities You will build strong relationships within client organisations, working with them to understand their most critical business problems and priorities, consulting with your EY peers to evaluate, design, and deliver solution options that leverage cutting-edge technologies. You will motivate and manage high-performing diverse teams, aligned to EY's values, delivering exceptional client service and preparing our clients for a digital future. Skills and attributes for success We are looking for professionals who are great communicators, team players, and relationship builders, with a real desire to learn. Professional in your approach, you will have a natural ability to establish personal credibility with clients. You will also be highly organised, capable of coordinating your own workload and that of other team members, meeting deadlines, proactively managing risks and delivering quality outcomes. A role model to those around you, you will live the values of the firm daily, coaching and supporting the development of others. You will add measurable value to your clients by delivering work that addresses their biggest challenges and priorities, including the need to: Articulate, design, and implement a vision for Finance and a compelling "case for change" that draws on innovative global technology trends, leading practice and service innovation Discuss finance simplification and innovation enabled by digital technologies Conduct accelerated finance diagnostics, maturity assessments, and benchmarking Define client-relevant use of modern technology platforms showing their key functionalities, data models and technical requirements Provide roadmaps of implementation and timelines (cost vs. benefits) Structure and run Finance transformation programmes using Agile design and delivery methods Collect and socialise business and technical requirements for a technology-enabled Finance transformation Architect and design technology-enabled Finance solutions Drive end-to-end implementation services for emerging technologies Deliver and manage the technical implementation of solutions Adopt "digital" ways of working to increase flexibility and accelerate delivery: Plan, design, and execute design-led thinking and process re-engineering workshops Process design grounded in customer outcomes and user experience, adopting LEAN methodologies and automation technologies Structure and implement Agile delivery methods Understand and support in the implementation of relevant technologies such as: SAP Analytics Cloud Oracle, Hyperion, SAP BPC/SAC, S/4HANA Anaplan, Tagetik, Board Microsoft Power BI Capabilities You'll Help Deliver Data2Insight Supporting better performance management and insight, from transactional ERP systems through to group-level performance oversight. Design ERP solutions with insight and value in mind, ensuring data drives better business decisions Integrated Business Planning Simplified and optimised financial planning, integrated across functions and enabled by future-ready tools, for more accurate forecasting and better-informed trade-offs. Connect planning across operations, finance, commercial, and HR to enable fully integrated decision-making Improve visibility of key drivers to better understand how operational inputs translate into financial outcomes Financial Planning & Analysis (FP&A) Transforming FP&A to shift from manual reporting to value-driving insights and business performance partnering. Streamline planning and reporting processes through technology and process redesign Design an FP&A operating model that enables greater agility and impact Statutory Group Reporting / Consolidation Enabling efficient, compliant, and automated group-level statutory reporting and consolidation. Systemisation of statutory group consolidation Supports group reporting and input into disclosure management Analytics and Performance Management Reporting Enabling Finance and the wider business to make faster, smarter decisions through forward-looking, actionable insights. Establish the right processes, technologies, data, and skills to deliver value Embed analytics into performance management routines, driving accountability and decision-making at the right cadence AI (Artificial Intelligence) enabled Financial Transformation Leveraging AI and emerging technologies to drive automation, predictive insights, and transformation across the finance function. Share a deep knowledge of AI capabilities and modern solutions Provide insight into the value case and benefits of deploying AI technologies To qualify for the role, you must have: Experience in designing solutions for complex multi-national organisations Multiple lifecycle implementation experience of EPM or Finance Analytics Proficiency in your chosen market or sector Strong client relationship skills and proven stakeholder engagement A keen interest in applying modern technologies to solve Finance and cross-functional challenges Ideally, you'll also have: A valid and certified professional accounting qualification A background in management consulting or experience leading large-scale VPM or EPM programmes in industry Ability to develop creative, technical solutions High attention to detail and strong output quality (e.g. storyboarding, reporting) Strong facilitation, presentation, and analytical problem-solving skills Experience line managing and coaching high-performing teams What we look for: Core consulting skills: client management, commercial thinking, problem solving, and facilitation Technical skills: hands-on delivery experience and subject-matter knowledge in Finance transformation and performance improvement Versatility: ability to adapt quickly and contribute in a fast-changing, tech-enabled environment Market / sector knowledge: demonstrable domain expertise relevant to your field EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
A growing UK software business is looking for a Cloud Engineer to help design, build and run secure, resilient cloud infrastructure across AWS and Azure . You'll play a key role in modernising platforms, migrating legacy services, and improving automation, observability and security across a multi-cloud estate. Cloud Engineer (AWS & Azure) Hybrid (2 days per month onsite) Location: Southampton What you'll be doing Designing, deploying and operating production cloud services across AWS & Azure (networking, storage, compute, app services). Building secure, resilient, observable infrastructure and services (monitoring, logging, tracing). Delivering cloud migration workstreams from traditional / on-prem environments into scalable cloud platforms. Automating infrastructure and deployments using IaC and CI/CD, with a strong focus on repeatability and reliability. Working closely with engineering and stakeholders to translate requirements into practical, supportable solutions. What we're looking for Strong, hands-on experience with AWS & Azure in production environments. Proven experience delivering cloud migrations (planning, build, cutover, optimisation). Good understanding of security and operational best practice (identity, access, hardening, monitoring, incident readiness). Comfort with automation and CI/CD (pipelines, deployment tooling, scripting). Clear communicator who can collaborate across teams. Technical environment (indicative) AWS: EC2, ECS, S3, RDS, VPC, Lambda, IAM Azure: Azure SQL, Entra ID, Azure DevOps, Container Apps, API Management, Functions IaC / Automation: Terraform / OpenTofu / Scalr, Octopus Deploy (or similar), Azure DevOps, PowerShell, Azure CLI Scripting: PowerShell, Python, Bash Containers: Docker, container registries (e.g., ACR) CI/CD: Azure DevOps Pipelines, YAML automation Observability: Datadog, Grafana Cloud, OpenTelemetry, CloudWatch, Prometheus, Loki Benefits (from day one) Up to 15% Bonus scheme 25 days annual leave + bank holidays Pension: 4% employer contribution when you contribute 5% Free onsite gym EV car scheme Healthcare scheme (incl. dental/eye care/treatments/diagnostics consultations) Death in service (3x salary) Employee Assistance Programme (24/7 counselling + legal/financial support + GP line) Paid volunteering day + fundraising opportunities Apply now or contact Chris Lynes at Spectrum IT Recruitment for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Mar 26, 2026
Full time
A growing UK software business is looking for a Cloud Engineer to help design, build and run secure, resilient cloud infrastructure across AWS and Azure . You'll play a key role in modernising platforms, migrating legacy services, and improving automation, observability and security across a multi-cloud estate. Cloud Engineer (AWS & Azure) Hybrid (2 days per month onsite) Location: Southampton What you'll be doing Designing, deploying and operating production cloud services across AWS & Azure (networking, storage, compute, app services). Building secure, resilient, observable infrastructure and services (monitoring, logging, tracing). Delivering cloud migration workstreams from traditional / on-prem environments into scalable cloud platforms. Automating infrastructure and deployments using IaC and CI/CD, with a strong focus on repeatability and reliability. Working closely with engineering and stakeholders to translate requirements into practical, supportable solutions. What we're looking for Strong, hands-on experience with AWS & Azure in production environments. Proven experience delivering cloud migrations (planning, build, cutover, optimisation). Good understanding of security and operational best practice (identity, access, hardening, monitoring, incident readiness). Comfort with automation and CI/CD (pipelines, deployment tooling, scripting). Clear communicator who can collaborate across teams. Technical environment (indicative) AWS: EC2, ECS, S3, RDS, VPC, Lambda, IAM Azure: Azure SQL, Entra ID, Azure DevOps, Container Apps, API Management, Functions IaC / Automation: Terraform / OpenTofu / Scalr, Octopus Deploy (or similar), Azure DevOps, PowerShell, Azure CLI Scripting: PowerShell, Python, Bash Containers: Docker, container registries (e.g., ACR) CI/CD: Azure DevOps Pipelines, YAML automation Observability: Datadog, Grafana Cloud, OpenTelemetry, CloudWatch, Prometheus, Loki Benefits (from day one) Up to 15% Bonus scheme 25 days annual leave + bank holidays Pension: 4% employer contribution when you contribute 5% Free onsite gym EV car scheme Healthcare scheme (incl. dental/eye care/treatments/diagnostics consultations) Death in service (3x salary) Employee Assistance Programme (24/7 counselling + legal/financial support + GP line) Paid volunteering day + fundraising opportunities Apply now or contact Chris Lynes at Spectrum IT Recruitment for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Location: London, Old Street Head Office with Hybrid working in the office two days per week Contract type: Permanent Salary: £34,596.75 per annum plus £5023.71 London Weighting per annum Hours: 35 per week Closing date: Wednesday the 8th of April at 11:30pm Are you a legacy fundraiser looking for the next step in your career? Or do you have transferable direct marketing experience gained within a charity or commercial industry? Then join Shelter as a Legacy and In memory Fundraising Manager and you could soon be playing a big part in our Income Generation directorate s future fundraising plans. About the role Shelter is seeking a proactive and organised Legacy and In-Memory Manager to work with delivering agreed income and engagement targets. This will involve recruiting, retaining and developing individual donors whilst maximising legacy and in-memory giving opportunities. You will support and deliver multi-channel marketing campaigns including acquisition and stewardship communications, digital campaigns, telemarketing, events and professional press advertising. Furthermore, you will manage web content and partnerships with free will providers. The role will involve leading the in-memory marketing programme, stewarding supporters and prospects through custom communications and acting as a first point of contact for enquiries. You will work collaboratively across Income Generation, internal comms and the brand teams, working to embed legacy messaging across the organisation and support with initiatives such as Shelter Will Week and build strong cross-team relationships. You will also provide essential administrative support managing budgets and invoices and you will have line manager responsibilities whilst ensuring all activity complies with relevant legislation and meets sector best practice. About you We are looking for someone with experience in legacy and/or in-memory fundraising, or transferrable skills within the charity or commercial sector. You will bring excellent written and verbal communication skills, with the confidence to build effective relationships with stakeholders at all levels, both internally and externally. You will be highly organised and detail oriented and be able to manage a varied workload, balancing multiple deadlines and competing demands with a flexible and proactive approach. Strong IT skills are essential for the role including proficiency in Microsoft Office applications and experience using Microsoft Dynamics 365, FirstClass or similar CRM and email systems. Benefits We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the team Shelter s High Value Partnerships (HVP) team is an energetic group of around 50 talented professionals who collectively raise over £30 million each year through voluntary and statutory income. By harnessing the support, networks, influence, and expertise of our supporters, the team plays a crucial role in powering our mission to fight for home. How to Apply Please click Apply for Job below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered. About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them
Mar 26, 2026
Full time
Location: London, Old Street Head Office with Hybrid working in the office two days per week Contract type: Permanent Salary: £34,596.75 per annum plus £5023.71 London Weighting per annum Hours: 35 per week Closing date: Wednesday the 8th of April at 11:30pm Are you a legacy fundraiser looking for the next step in your career? Or do you have transferable direct marketing experience gained within a charity or commercial industry? Then join Shelter as a Legacy and In memory Fundraising Manager and you could soon be playing a big part in our Income Generation directorate s future fundraising plans. About the role Shelter is seeking a proactive and organised Legacy and In-Memory Manager to work with delivering agreed income and engagement targets. This will involve recruiting, retaining and developing individual donors whilst maximising legacy and in-memory giving opportunities. You will support and deliver multi-channel marketing campaigns including acquisition and stewardship communications, digital campaigns, telemarketing, events and professional press advertising. Furthermore, you will manage web content and partnerships with free will providers. The role will involve leading the in-memory marketing programme, stewarding supporters and prospects through custom communications and acting as a first point of contact for enquiries. You will work collaboratively across Income Generation, internal comms and the brand teams, working to embed legacy messaging across the organisation and support with initiatives such as Shelter Will Week and build strong cross-team relationships. You will also provide essential administrative support managing budgets and invoices and you will have line manager responsibilities whilst ensuring all activity complies with relevant legislation and meets sector best practice. About you We are looking for someone with experience in legacy and/or in-memory fundraising, or transferrable skills within the charity or commercial sector. You will bring excellent written and verbal communication skills, with the confidence to build effective relationships with stakeholders at all levels, both internally and externally. You will be highly organised and detail oriented and be able to manage a varied workload, balancing multiple deadlines and competing demands with a flexible and proactive approach. Strong IT skills are essential for the role including proficiency in Microsoft Office applications and experience using Microsoft Dynamics 365, FirstClass or similar CRM and email systems. Benefits We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the team Shelter s High Value Partnerships (HVP) team is an energetic group of around 50 talented professionals who collectively raise over £30 million each year through voluntary and statutory income. By harnessing the support, networks, influence, and expertise of our supporters, the team plays a crucial role in powering our mission to fight for home. How to Apply Please click Apply for Job below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered. About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them
SenseOn is looking for a Forward Deployed Engineer to sit at the intersection of security engineering, software development, and customer success. This is one of the broadest and most impactful technical roles in the business, you will be the person who makes SenseOn work, in the real world, for real customers. As a Forward Deployed Engineer, you will embed directly with customers to deploy and configure the SenseOn platform, develop custom integrations, and ensure that every customer derives measurable security value as quickly as possible. You will own the technical outcome, supporting technical sales and working on technical delivery to enable SenseOn to be effective. This is not a pre-sales or demo role. You support both new business engagements and existing customer renewals, providing the technical depth to prove and quantify the value SenseOn delivers and ensuring that as deployments grow more complex with expanded log ingestion, customers always feel in safe hands. You will report to the VP of Technology and work closely with the Security Operations, Customer Success, Sales Engineering, and Product teams. Location: UK Travel: Approx 25% to customer sites Experience: 3 to 6 years+ The Role in Detail You will own the full technical lifecycle of a customer deployment, from initial architecture review through to live production, ongoing integration development, and long term platform health. You will build cloud integrations. You will write and tune detection rules in SIEMs. You will debug customer environments. And you will ensure that every customer you touch becomes a SenseOn advocate. Your impact does not stop at deployment. As SenseOn's log ingestion capability grows and deployments become more complex and wide ranging, you will work with the Customer Success team to build the technical business cases that win renewals and drive expansion bringing the same engineering rigour to proving value as you do to deploying it. Responsibilities Customer Deployment & Technical Success Lead end-to-end SenseOn platform deployments and complex log ingestion rollouts without customer disruption. Conduct architectural reviews to define deployment strategies and identify integration opportunities. Own the post sale technical relationship into steady state operations, delivering against technical success criteria tied to quantifiable security outcomes. Travel to UK and international customer sites approximately 25% of the time. Renewal Support & Customer Value Quantification Provide the technical evidence base and build business cases for renewals and expansions, translating platform telemetry and incident response data into clear customer outcomes. Proactively health check environments, close technical gaps, and resolve visibility issues ahead of renewal conversations. Collaborate with Sales Engineering to ensure continuity from pre sale technical validation through to post sale deployment. Software Development & Integration Engineering Write production quality software to build and maintain integrations across third party security tools, SIEMs, identity platforms, and AWS, Azure, and GCP environments. Contribute reusable connectors to the SenseOn integration library and create custom automation to optimise security operations workflows. Work confidently across backend languages (Python preferred; Go, JavaScript, and Bash valued) utilising RESTful APIs, webhooks, and data pipeline patterns. Detection Engineering & SIEM Development Write, tune, and maintain high fidelity, low noise SIEM detection rules by translating threat intelligence and attacker behaviour. Map coverage to the MITRE ATT&CK framework to address visibility gaps, and develop new detection logic with Security Operations. Iterate on rules post deployment to reduce false positives, and provide expert guidance to customers regarding their detection strategy and risk posture. Customer Success & Relationship Management Develop deep relationships with customer security leadership, acting as a trusted adviser across their security architecture. Proactively mitigate adoption risks, resolve deployment blockers, and conduct structured onboarding from platform fundamentals to advanced threat hunting. Monitor deployed environment health, address technical drift, and translate field experience into actionable product feedback internally. Pre Sales & Proof of Value Support Partner with Sales Engineering on Proof of Value (POV) engagements, providing technical credibility to differentiate SenseOn. Contribute to bespoke technical demonstrations, architecture proposals, and solution designs for complex prospects transitioning from legacy platforms or traditional SIEM solutions. Product & Analytics Feedback Act as a direct conduit between the field and product teams, raising well evidenced bugs, feature requests, and detection improvements. Participate in User Acceptance Testing (UAT) for new platform releases to provide field informed quality assurance. Identify cross environment patterns to highlight new detection opportunities or platform capability gaps for the analytics backlog. Essential 3-6 years of experience in a technical cybersecurity role, ideally spanning Security Operations and an engineering or customer facing function. Demonstrable software development capability, you must be able to write, review, and deploy code in a production context. Python is strongly preferred. Proven ability to write and tune detection rules in one or more SIEM platforms (e.g. Splunk, Microsoft Sentinel, Elastic, QRadar). You are comfortable translating threat scenarios into detection logic and iterating on rule quality based on operational feedback. Hands on experience building and troubleshooting integrations with cloud platforms (AWS, Azure, or GCP), REST APIs, and common security tooling including SIEMs, EDRs, XDRs, and NDRs. Strong understanding of networking fundamentals, operating systems (Windows and Linux), and identity and access management concepts. Experience deploying or operating software in containerised environments (Docker, Kubernetes). Excellent written and verbal communication skills, with the ability to engage credibly with both technical engineers and non technical stakeholders up to C-level. Based in the United Kingdom with the right to work in the UK. Highly Desirable Prior experience in a Forward Deployed Engineer, Customer Success Engineer, or Technical Account Manager role at a security or SaaS company. Experience supporting customer renewal engagements from a technical perspective - building business cases, evidencing value, and closing coverage gaps ahead of renewal conversations. Familiarity with log ingestion at scale, including the operational and architectural challenges of onboarding diverse log sources across complex enterprise environments. Experience with CI/CD pipelines, Infrastructure as Code (Terraform, Ansible), and modern DevSecOps practices. Exposure to machine learning or AI driven security analytics platforms. Relevant industry certifications such as CISSP, AWS Solutions Architect, GCIH, or equivalent. Experience supporting or replacing incumbent security platforms (e.g. Darktrace, CrowdStrike, Splunk) within enterprise customer transitions. What Success Looks Like Within your first 90 days, you will have completed at least one end to end customer deployment, established yourself as the technical lead for a portfolio of accounts, and shipped at least one integration adopted by a customer in production. Within 6 months, you will be leading complex multi environment deployments independently, supporting renewal engagements with clear technical business cases, and have contributed meaningful detection rules and integrations to SenseOn's shared library. Within 12 months, you will be shaping how SenseOn approaches deployment and customer value quantification at scale, informing product roadmap decisions, mentoring more junior team members, and owning the technical success of some of SenseOn's most strategic accounts. What We Offer Competitive salary commensurate with experience Unlimited holiday allowance Hybrid working model with flexibility around customer commitments Bi annual career progression review Personal learning and development budget MacBook and all necessary tooling provided Enhanced pension scheme Private healthcare through Vitality, with rewards and discounts Belong at SenseOn At SenseOn, we define Talent as employees who are customer obsessed and pursuing excellence. They are courageous, good people, doing good things, powering our mission. If this resonates with you, then you will always belong. Nothing else matters. We are an Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant. Difference is what makes us stronger.
Mar 25, 2026
Full time
SenseOn is looking for a Forward Deployed Engineer to sit at the intersection of security engineering, software development, and customer success. This is one of the broadest and most impactful technical roles in the business, you will be the person who makes SenseOn work, in the real world, for real customers. As a Forward Deployed Engineer, you will embed directly with customers to deploy and configure the SenseOn platform, develop custom integrations, and ensure that every customer derives measurable security value as quickly as possible. You will own the technical outcome, supporting technical sales and working on technical delivery to enable SenseOn to be effective. This is not a pre-sales or demo role. You support both new business engagements and existing customer renewals, providing the technical depth to prove and quantify the value SenseOn delivers and ensuring that as deployments grow more complex with expanded log ingestion, customers always feel in safe hands. You will report to the VP of Technology and work closely with the Security Operations, Customer Success, Sales Engineering, and Product teams. Location: UK Travel: Approx 25% to customer sites Experience: 3 to 6 years+ The Role in Detail You will own the full technical lifecycle of a customer deployment, from initial architecture review through to live production, ongoing integration development, and long term platform health. You will build cloud integrations. You will write and tune detection rules in SIEMs. You will debug customer environments. And you will ensure that every customer you touch becomes a SenseOn advocate. Your impact does not stop at deployment. As SenseOn's log ingestion capability grows and deployments become more complex and wide ranging, you will work with the Customer Success team to build the technical business cases that win renewals and drive expansion bringing the same engineering rigour to proving value as you do to deploying it. Responsibilities Customer Deployment & Technical Success Lead end-to-end SenseOn platform deployments and complex log ingestion rollouts without customer disruption. Conduct architectural reviews to define deployment strategies and identify integration opportunities. Own the post sale technical relationship into steady state operations, delivering against technical success criteria tied to quantifiable security outcomes. Travel to UK and international customer sites approximately 25% of the time. Renewal Support & Customer Value Quantification Provide the technical evidence base and build business cases for renewals and expansions, translating platform telemetry and incident response data into clear customer outcomes. Proactively health check environments, close technical gaps, and resolve visibility issues ahead of renewal conversations. Collaborate with Sales Engineering to ensure continuity from pre sale technical validation through to post sale deployment. Software Development & Integration Engineering Write production quality software to build and maintain integrations across third party security tools, SIEMs, identity platforms, and AWS, Azure, and GCP environments. Contribute reusable connectors to the SenseOn integration library and create custom automation to optimise security operations workflows. Work confidently across backend languages (Python preferred; Go, JavaScript, and Bash valued) utilising RESTful APIs, webhooks, and data pipeline patterns. Detection Engineering & SIEM Development Write, tune, and maintain high fidelity, low noise SIEM detection rules by translating threat intelligence and attacker behaviour. Map coverage to the MITRE ATT&CK framework to address visibility gaps, and develop new detection logic with Security Operations. Iterate on rules post deployment to reduce false positives, and provide expert guidance to customers regarding their detection strategy and risk posture. Customer Success & Relationship Management Develop deep relationships with customer security leadership, acting as a trusted adviser across their security architecture. Proactively mitigate adoption risks, resolve deployment blockers, and conduct structured onboarding from platform fundamentals to advanced threat hunting. Monitor deployed environment health, address technical drift, and translate field experience into actionable product feedback internally. Pre Sales & Proof of Value Support Partner with Sales Engineering on Proof of Value (POV) engagements, providing technical credibility to differentiate SenseOn. Contribute to bespoke technical demonstrations, architecture proposals, and solution designs for complex prospects transitioning from legacy platforms or traditional SIEM solutions. Product & Analytics Feedback Act as a direct conduit between the field and product teams, raising well evidenced bugs, feature requests, and detection improvements. Participate in User Acceptance Testing (UAT) for new platform releases to provide field informed quality assurance. Identify cross environment patterns to highlight new detection opportunities or platform capability gaps for the analytics backlog. Essential 3-6 years of experience in a technical cybersecurity role, ideally spanning Security Operations and an engineering or customer facing function. Demonstrable software development capability, you must be able to write, review, and deploy code in a production context. Python is strongly preferred. Proven ability to write and tune detection rules in one or more SIEM platforms (e.g. Splunk, Microsoft Sentinel, Elastic, QRadar). You are comfortable translating threat scenarios into detection logic and iterating on rule quality based on operational feedback. Hands on experience building and troubleshooting integrations with cloud platforms (AWS, Azure, or GCP), REST APIs, and common security tooling including SIEMs, EDRs, XDRs, and NDRs. Strong understanding of networking fundamentals, operating systems (Windows and Linux), and identity and access management concepts. Experience deploying or operating software in containerised environments (Docker, Kubernetes). Excellent written and verbal communication skills, with the ability to engage credibly with both technical engineers and non technical stakeholders up to C-level. Based in the United Kingdom with the right to work in the UK. Highly Desirable Prior experience in a Forward Deployed Engineer, Customer Success Engineer, or Technical Account Manager role at a security or SaaS company. Experience supporting customer renewal engagements from a technical perspective - building business cases, evidencing value, and closing coverage gaps ahead of renewal conversations. Familiarity with log ingestion at scale, including the operational and architectural challenges of onboarding diverse log sources across complex enterprise environments. Experience with CI/CD pipelines, Infrastructure as Code (Terraform, Ansible), and modern DevSecOps practices. Exposure to machine learning or AI driven security analytics platforms. Relevant industry certifications such as CISSP, AWS Solutions Architect, GCIH, or equivalent. Experience supporting or replacing incumbent security platforms (e.g. Darktrace, CrowdStrike, Splunk) within enterprise customer transitions. What Success Looks Like Within your first 90 days, you will have completed at least one end to end customer deployment, established yourself as the technical lead for a portfolio of accounts, and shipped at least one integration adopted by a customer in production. Within 6 months, you will be leading complex multi environment deployments independently, supporting renewal engagements with clear technical business cases, and have contributed meaningful detection rules and integrations to SenseOn's shared library. Within 12 months, you will be shaping how SenseOn approaches deployment and customer value quantification at scale, informing product roadmap decisions, mentoring more junior team members, and owning the technical success of some of SenseOn's most strategic accounts. What We Offer Competitive salary commensurate with experience Unlimited holiday allowance Hybrid working model with flexibility around customer commitments Bi annual career progression review Personal learning and development budget MacBook and all necessary tooling provided Enhanced pension scheme Private healthcare through Vitality, with rewards and discounts Belong at SenseOn At SenseOn, we define Talent as employees who are customer obsessed and pursuing excellence. They are courageous, good people, doing good things, powering our mission. If this resonates with you, then you will always belong. Nothing else matters. We are an Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant. Difference is what makes us stronger.
Associate Director, Patient Safety London, UK (Hybrid - 3 days on site per week) About AstraZeneca AstraZeneca is a global, science led, patient focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. At AstraZeneca, we are pioneering new frontiers by identifying and treating patients earlier, working towards the aim of eliminating cancer as a cause of death. Come and join our AZ team where you will play a pivotal role in this exciting period of development Join us as an Associate Director, Patient Safety, driving country level strategy and execution while contributing to global initiatives. This role may be managerial, leading local teams and operations or technical-owning specialised projects within larger international programmes. You'll use expert judgement to lead complex risk, ensure compliance with local regulations and global PS requirements, and coordinate end to end safety activities. Expect to advise on process and strategy, analyse and trend data with stakeholders, implement local improvements aligned to business objectives, influence key decisions across local/multi country projects, and potentially lead junior colleagues. Key Responsibilities: Act as deputy national contact person (NCP) for pharmacovigilance UK. Maintaining an in depth knowledge of the local health authority regulations and updating regional lead, Cluster lead and local teams with any new changes in legislation/guidance for discussion and escalation to relevant stakeholders in global Patient Safety as required. Maintain local procedural documents associated with patient safety activities are up to date. Ensure local information relating to pharmacovigilance activities is reflected accurately in the Pharmacovigilance System Master File (PSMF). Maintain oversight of all safety related processes, issues, and brand activities within their country, including product risk management plans and associated activities. Maintain up to date knowledge of the marketed status of products in the local country and reference documents (such as Product Information / core data sheet) in addition to maintaining up to date knowledge related to the global PS procedures / Guidance. Lead Health Authority interactions and queries, such as for ICSR related products, related safety concerns, and educational materials associated with the Risk Management Plan (RMP). Fully trained on different global PS systems. Support local safety management agreements and clinical study protocols to fulfil AstraZeneca and local regulatory safety reporting requirements. Support external patient safety service providers to meet AstraZeneca and local regulatory pharmacovigilance requirements. Acting as GVP Lead, implementing all elements of Quality management systems related to patient safety (Change Management, Continuous Improvement plan, Issues, Root Cause Analysis, CAPAs, Risks, Self assessment, Management review meetings, Vendor quality review, PS Agreements, Training & etc.). Support delivery of PS training to local staff and locally engaged vendors including annual refresher training. Ensures corrective and preventative actions are taken in the event of local non compliance. Management of the PV aspects relating to Organised Data Collection Programmes, Digital and Social Media activities, and other arrangements with external parties (such as Externally Sponsored Research (ESR), health authorities' partnerships, or other collaborations). Support audit & inspection process & respond to all related queries and handle the identified gaps as per GVP. Requirements: Degree in Pharmacy/ Medical/ Science Excellent Pharmacovigilance Knowledge Deep knowledge of Good Pharmacovigilance Practice Deep knowledge of health authority's regulations Experience in cross function collaboration Leadership skills & act as a role model for the local PS team. Project management & experience on above market PS projects. Effective thinking & problem solving Vendor management Patient Safety systems management. Audit & Inspection experience Excellent attention to detail Excellent written and verbal communication skills Desirables: Advanced scientific degree or equivalent experience Extensive Pharmacovigilance Knowledge Problem solving, Influencing, and Conflict Resolution skills. Understanding of multiple aspects of Medical Affairs, Regulatory, Clinical Research, and Commercial Operations Medical knowledge in AZ Therapeutic Areas Medical Marketing experience Change management skills In Office Requirement: When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life changing medicines. In person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. Competitive salary and benefits package on offer! The successful candidate will have access to a flexible employee benefits fund, including holiday purchase and flexible time off, pension contributions, Share Save Plans, a performance recognition scheme and a competitive, generous remuneration package. Date Posted: 03-Mar-2026 Closing Date: 09-Mar-2026 Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.
Mar 25, 2026
Full time
Associate Director, Patient Safety London, UK (Hybrid - 3 days on site per week) About AstraZeneca AstraZeneca is a global, science led, patient focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. At AstraZeneca, we are pioneering new frontiers by identifying and treating patients earlier, working towards the aim of eliminating cancer as a cause of death. Come and join our AZ team where you will play a pivotal role in this exciting period of development Join us as an Associate Director, Patient Safety, driving country level strategy and execution while contributing to global initiatives. This role may be managerial, leading local teams and operations or technical-owning specialised projects within larger international programmes. You'll use expert judgement to lead complex risk, ensure compliance with local regulations and global PS requirements, and coordinate end to end safety activities. Expect to advise on process and strategy, analyse and trend data with stakeholders, implement local improvements aligned to business objectives, influence key decisions across local/multi country projects, and potentially lead junior colleagues. Key Responsibilities: Act as deputy national contact person (NCP) for pharmacovigilance UK. Maintaining an in depth knowledge of the local health authority regulations and updating regional lead, Cluster lead and local teams with any new changes in legislation/guidance for discussion and escalation to relevant stakeholders in global Patient Safety as required. Maintain local procedural documents associated with patient safety activities are up to date. Ensure local information relating to pharmacovigilance activities is reflected accurately in the Pharmacovigilance System Master File (PSMF). Maintain oversight of all safety related processes, issues, and brand activities within their country, including product risk management plans and associated activities. Maintain up to date knowledge of the marketed status of products in the local country and reference documents (such as Product Information / core data sheet) in addition to maintaining up to date knowledge related to the global PS procedures / Guidance. Lead Health Authority interactions and queries, such as for ICSR related products, related safety concerns, and educational materials associated with the Risk Management Plan (RMP). Fully trained on different global PS systems. Support local safety management agreements and clinical study protocols to fulfil AstraZeneca and local regulatory safety reporting requirements. Support external patient safety service providers to meet AstraZeneca and local regulatory pharmacovigilance requirements. Acting as GVP Lead, implementing all elements of Quality management systems related to patient safety (Change Management, Continuous Improvement plan, Issues, Root Cause Analysis, CAPAs, Risks, Self assessment, Management review meetings, Vendor quality review, PS Agreements, Training & etc.). Support delivery of PS training to local staff and locally engaged vendors including annual refresher training. Ensures corrective and preventative actions are taken in the event of local non compliance. Management of the PV aspects relating to Organised Data Collection Programmes, Digital and Social Media activities, and other arrangements with external parties (such as Externally Sponsored Research (ESR), health authorities' partnerships, or other collaborations). Support audit & inspection process & respond to all related queries and handle the identified gaps as per GVP. Requirements: Degree in Pharmacy/ Medical/ Science Excellent Pharmacovigilance Knowledge Deep knowledge of Good Pharmacovigilance Practice Deep knowledge of health authority's regulations Experience in cross function collaboration Leadership skills & act as a role model for the local PS team. Project management & experience on above market PS projects. Effective thinking & problem solving Vendor management Patient Safety systems management. Audit & Inspection experience Excellent attention to detail Excellent written and verbal communication skills Desirables: Advanced scientific degree or equivalent experience Extensive Pharmacovigilance Knowledge Problem solving, Influencing, and Conflict Resolution skills. Understanding of multiple aspects of Medical Affairs, Regulatory, Clinical Research, and Commercial Operations Medical knowledge in AZ Therapeutic Areas Medical Marketing experience Change management skills In Office Requirement: When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life changing medicines. In person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. Competitive salary and benefits package on offer! The successful candidate will have access to a flexible employee benefits fund, including holiday purchase and flexible time off, pension contributions, Share Save Plans, a performance recognition scheme and a competitive, generous remuneration package. Date Posted: 03-Mar-2026 Closing Date: 09-Mar-2026 Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.
Overview Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, dedicated to driving transformational change for our clients. We leverage proven technology, specialist teams, and extensive domain expertise to create robust technical foundations across platforms, data, and business applications. Our mission is fueled by a passion for technology as a means to solve complex business problems and achieve our clients' objectives. About the Role: Responsibilities Delivery of extensive critical national infrastructure utilising market leading tools to future proof security and availability needs Candidates must have excellent communication skills and be able to lead projects from design stage through to implementation and take ownership of the solution end to end Project Engineering, including but not limited to Low Level Design activity, implementation services and consultancy services Provide expert level support to all clients and act as an internal point of escalation for all support related incidents where required Troubleshooting and diagnosis of all network and security related incidents Mentoring other members of the team Experience of physical design input and build of networks including OT environments Extensive experience in a similar role or field based / consulting role CCNP Routing, Switching & Security with Data Centre experience Strong understanding of network security principles and associated technologies Expert troubleshooting of complex enterprise networks and associated technologies Deep knowledge of Wide Area Networking technologies and associated routing protocols such as EIGRP, OSPF and BGP is essential to this role Experience of administering and troubleshooting the following technologies and platforms is essential Cisco ISR and ASR Routers Datacentre technologies, Cisco Nexus, VXLAN, VPC's & End User Compute Campus Switching Catalyst 9XXX series switches, Stackwise virtual IPSec VPN's & Cisco SDWAN Cisco Secure firewall / FTD SASE solutions, Palo Alto Prisma Access, Cisco Secure Connect Cisco Wireless - WLC's (C9800 series) Palo Alto Networks Firewalls & Panorama Cisco Identity Services Engine (ISE) Experiences with Azure and AWS cloud environments Security Clearance is desirable Offshore certification is desirable Experience of administering and troubleshooting the following is desirable Cisco Meraki Wireless, Security and Switching technologies Cisco ACI - Application Centric Infrastructure HP and Aruba Platforms DevNet Principles, Automation, Ansible, Python Benefits At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes. Equal Opportunity At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Mar 25, 2026
Full time
Overview Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, dedicated to driving transformational change for our clients. We leverage proven technology, specialist teams, and extensive domain expertise to create robust technical foundations across platforms, data, and business applications. Our mission is fueled by a passion for technology as a means to solve complex business problems and achieve our clients' objectives. About the Role: Responsibilities Delivery of extensive critical national infrastructure utilising market leading tools to future proof security and availability needs Candidates must have excellent communication skills and be able to lead projects from design stage through to implementation and take ownership of the solution end to end Project Engineering, including but not limited to Low Level Design activity, implementation services and consultancy services Provide expert level support to all clients and act as an internal point of escalation for all support related incidents where required Troubleshooting and diagnosis of all network and security related incidents Mentoring other members of the team Experience of physical design input and build of networks including OT environments Extensive experience in a similar role or field based / consulting role CCNP Routing, Switching & Security with Data Centre experience Strong understanding of network security principles and associated technologies Expert troubleshooting of complex enterprise networks and associated technologies Deep knowledge of Wide Area Networking technologies and associated routing protocols such as EIGRP, OSPF and BGP is essential to this role Experience of administering and troubleshooting the following technologies and platforms is essential Cisco ISR and ASR Routers Datacentre technologies, Cisco Nexus, VXLAN, VPC's & End User Compute Campus Switching Catalyst 9XXX series switches, Stackwise virtual IPSec VPN's & Cisco SDWAN Cisco Secure firewall / FTD SASE solutions, Palo Alto Prisma Access, Cisco Secure Connect Cisco Wireless - WLC's (C9800 series) Palo Alto Networks Firewalls & Panorama Cisco Identity Services Engine (ISE) Experiences with Azure and AWS cloud environments Security Clearance is desirable Offshore certification is desirable Experience of administering and troubleshooting the following is desirable Cisco Meraki Wireless, Security and Switching technologies Cisco ACI - Application Centric Infrastructure HP and Aruba Platforms DevNet Principles, Automation, Ansible, Python Benefits At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes. Equal Opportunity At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
We are looking for a Head of Talent to lead and shape all aspects of talent attraction, recruitment, and employer branding within a fast-paced, purpose-driven organisation. This role will take ownership of building rich talent pipelines, strengthening the employer brand, and ensuring a seamless candidate and employee experience from attraction through onboarding, career development, and retention.Please note: This role is offered on a full time, permanent basis and they are fully office based. Key Responsibilities Lead the design and delivery of the organisation's talent strategy to meet current and future workforce needs. Design and maintain a compelling Employee Value Proposition (EVP) to attract, engage, and retain values-aligned talent. Plan and execute innovative recruitment campaigns, using digital channels and marketing techniques to build strong candidate pipelines. Work with managers to create workforce plans that balance growth, capability, and organisational values. Ensure recruitment activity follows all safeguarding and safer recruitment principles, including pre-employment checks and compliance with relevant legislation. Develop policies, guidance, and tools to embed consistent and compliant recruitment practices across the organisation. Train and support hiring managers on effective, values-driven, and inclusive recruitment processes. Lead, develop, and support the recruitment team to ensure capacity, resilience, and progression. Champion diversity, equity, and inclusion in recruitment and talent practices. Produce, analyse, and report on recruitment and attraction data to inform strategy and decision-making. Key skills Proven track record leading recruitment and talent acquisition in fast-moving, values-driven organisations Hands-on experience running large-scale or high-volume recruitment campaigns Strong knowledge of employer branding, EVP, and attracting the right talent Comfortable building relationships and influencing senior leaders and hiring managers Excellent communication skills and comfortable building relationships across departments Confident champion of diversity, equity, and inclusion in hiring practices Apply today!
Mar 25, 2026
Full time
We are looking for a Head of Talent to lead and shape all aspects of talent attraction, recruitment, and employer branding within a fast-paced, purpose-driven organisation. This role will take ownership of building rich talent pipelines, strengthening the employer brand, and ensuring a seamless candidate and employee experience from attraction through onboarding, career development, and retention.Please note: This role is offered on a full time, permanent basis and they are fully office based. Key Responsibilities Lead the design and delivery of the organisation's talent strategy to meet current and future workforce needs. Design and maintain a compelling Employee Value Proposition (EVP) to attract, engage, and retain values-aligned talent. Plan and execute innovative recruitment campaigns, using digital channels and marketing techniques to build strong candidate pipelines. Work with managers to create workforce plans that balance growth, capability, and organisational values. Ensure recruitment activity follows all safeguarding and safer recruitment principles, including pre-employment checks and compliance with relevant legislation. Develop policies, guidance, and tools to embed consistent and compliant recruitment practices across the organisation. Train and support hiring managers on effective, values-driven, and inclusive recruitment processes. Lead, develop, and support the recruitment team to ensure capacity, resilience, and progression. Champion diversity, equity, and inclusion in recruitment and talent practices. Produce, analyse, and report on recruitment and attraction data to inform strategy and decision-making. Key skills Proven track record leading recruitment and talent acquisition in fast-moving, values-driven organisations Hands-on experience running large-scale or high-volume recruitment campaigns Strong knowledge of employer branding, EVP, and attracting the right talent Comfortable building relationships and influencing senior leaders and hiring managers Excellent communication skills and comfortable building relationships across departments Confident champion of diversity, equity, and inclusion in hiring practices Apply today!
To be an Infrastructure Technician within the Support & Infrastructure Team responsible for deployment, monitoring and maintaining an extensive cloud hosted RDS application suite for the insurance industry; as well as our internally used cloud applications and on-prem equipment. Also acting as the liaison with the larger Verisk group for security as well as infrastructure issues. To contribute to the strategy of the team, meet the Company's goals and objectives, and improve the quality of the service it delivers both internally and externally. Be a part of the professional culture within the team where ownership and quality are key values. Responsibilities Support & Infrastructure: Monitor and resolve issues affecting the delivery of services to our clients; Manage application licencing; Keep up to date with the latest infrastructure and SysOps technologies and methodologies; Gain clear understanding and knowledge of Morning Data software products, infrastructure, and the insurance industry; Help prompt the use of automated software deployment and monitoring at every opportunity; Provide sensible estimates for work items and consistently deliver against them; Support the ongoing modernisation process. Security Maintain an understanding of the regulatory and compliance issues driving Sequel's ISMS; With leaders across the business, assist with the maintenance and management of Sequel's Risk Registers; Gain an understanding of the key information risks to the business (systems, networks, data, human error, cyber-attacks); Engage in information security audits, in support of the ongoing measurement of risks and the reduction thereof; Report (qualitatively and quantitatively); Manage Security events and incidents as they occur. Team contribution: Help facilitate the smooth delivery of all projects, enhancements and support delivered by the team; Contribute to technology selection and methodology decisions, including standardisation of system architecture, use of automation where appropriate and best practice for the deployment processes; Engage with and strive to enhance team procedures and processes; Help & support Software Development teams to produce secure applications; Develop strong working relationships with other departments & Business Units; Be available 'out of hours' if required to complete specific tasks and support customers (neither a usual or regular occurrence) ; Commit to a culture that promotes new and innovative thinking; creating opportunities and efficiency savings where possible throughout the organisation; Actively mentor team members on a one-to-one basis and promote knowledge transfer within the team via 'show and tell' sessions; Assist with critical support issues, using your knowledge and experience to help identify and remediate these, in accordance with best practice; Produce well written documentation and assist with customers' RFIs and RFPs; Obtain at least CII certification to appreciate how the insurance industry works. Qualifications Essential: A minimum of 2 years in an infrastructure, SysOps or Security role; Active Directory management; AWS ecosystem, especially AppStream 2.0. NTFS permission & Group Policy configuration & management; Microsoft RDS Architecture (RemoteApp/RDWeb Gateway/RDS Broker); Virtual Windows 2016 DC Servers / File Server with SMB file shares; Site-to-Site VPN configuration & maintenance; PowerShell; Windows IIS security & management; Event Log analysis and troubleshooting; Working with external cloud and security providers; Cyber Security experience inc. resolving issues raised from external PEN testing; Analytical skills in monitoring, evaluating and reporting on risk scenarios; Strong report-writing skills both for policy management and for Team/Board reporting purposes; Communication skills: confidence and clarity in giving direction on information risk issues; ability to engage across all levels of the business; Strong starter/finisher, able to work independently whilst taking direction from key management; Related experience, or keen interest in pursuing an Information Security specialism. Desirable: IaaS and PaaS environments; SQL; VMWare Cloud Director; SharePoint Windows IIS security & management. Security & GDPR compliance (ISO27001/ISO27032/SOC 2).
Mar 25, 2026
Full time
To be an Infrastructure Technician within the Support & Infrastructure Team responsible for deployment, monitoring and maintaining an extensive cloud hosted RDS application suite for the insurance industry; as well as our internally used cloud applications and on-prem equipment. Also acting as the liaison with the larger Verisk group for security as well as infrastructure issues. To contribute to the strategy of the team, meet the Company's goals and objectives, and improve the quality of the service it delivers both internally and externally. Be a part of the professional culture within the team where ownership and quality are key values. Responsibilities Support & Infrastructure: Monitor and resolve issues affecting the delivery of services to our clients; Manage application licencing; Keep up to date with the latest infrastructure and SysOps technologies and methodologies; Gain clear understanding and knowledge of Morning Data software products, infrastructure, and the insurance industry; Help prompt the use of automated software deployment and monitoring at every opportunity; Provide sensible estimates for work items and consistently deliver against them; Support the ongoing modernisation process. Security Maintain an understanding of the regulatory and compliance issues driving Sequel's ISMS; With leaders across the business, assist with the maintenance and management of Sequel's Risk Registers; Gain an understanding of the key information risks to the business (systems, networks, data, human error, cyber-attacks); Engage in information security audits, in support of the ongoing measurement of risks and the reduction thereof; Report (qualitatively and quantitatively); Manage Security events and incidents as they occur. Team contribution: Help facilitate the smooth delivery of all projects, enhancements and support delivered by the team; Contribute to technology selection and methodology decisions, including standardisation of system architecture, use of automation where appropriate and best practice for the deployment processes; Engage with and strive to enhance team procedures and processes; Help & support Software Development teams to produce secure applications; Develop strong working relationships with other departments & Business Units; Be available 'out of hours' if required to complete specific tasks and support customers (neither a usual or regular occurrence) ; Commit to a culture that promotes new and innovative thinking; creating opportunities and efficiency savings where possible throughout the organisation; Actively mentor team members on a one-to-one basis and promote knowledge transfer within the team via 'show and tell' sessions; Assist with critical support issues, using your knowledge and experience to help identify and remediate these, in accordance with best practice; Produce well written documentation and assist with customers' RFIs and RFPs; Obtain at least CII certification to appreciate how the insurance industry works. Qualifications Essential: A minimum of 2 years in an infrastructure, SysOps or Security role; Active Directory management; AWS ecosystem, especially AppStream 2.0. NTFS permission & Group Policy configuration & management; Microsoft RDS Architecture (RemoteApp/RDWeb Gateway/RDS Broker); Virtual Windows 2016 DC Servers / File Server with SMB file shares; Site-to-Site VPN configuration & maintenance; PowerShell; Windows IIS security & management; Event Log analysis and troubleshooting; Working with external cloud and security providers; Cyber Security experience inc. resolving issues raised from external PEN testing; Analytical skills in monitoring, evaluating and reporting on risk scenarios; Strong report-writing skills both for policy management and for Team/Board reporting purposes; Communication skills: confidence and clarity in giving direction on information risk issues; ability to engage across all levels of the business; Strong starter/finisher, able to work independently whilst taking direction from key management; Related experience, or keen interest in pursuing an Information Security specialism. Desirable: IaaS and PaaS environments; SQL; VMWare Cloud Director; SharePoint Windows IIS security & management. Security & GDPR compliance (ISO27001/ISO27032/SOC 2).
Principal Electrical Design Engineer - Protection & Control Scotland Region Permanent - Full Time, hybrid Salary Competitive + Car Allowance + Flexible Benefits Summary: This role involves designing and overseeing the implementation of protection schemes, control systems, and related equipment to ensure the safe and reliable operation of power networks, substations, and Transmissions and Distribution electrical infrastructure. Position requires technical expertise and vast experience working in Transmission and Distribution sector for protection & control and Substation Automation system/SCADA design (from 11kV up to 400kV). Candidate should lead the design and specification of protection and control systems for electrical substations, powerplants, and transmission/distribution networks. Roles & Responsibilities: Candidate is responsible to develop protection settings, relay PSL files, coordination studies, including fault detection and isolation strategies. Candidates should have complete knowledge of all TSO/DNO standards & specifications with respect to P&C Design & Calculations, as well as overall Substation Design Works. He/She should ensure compliance with relevant national and international standards (e.g., IEC, BS, IEEE) in protection system design. Candidate should have good knowledge of substation primary design and substation equipment/switchgear specifications. He/She should ensure that the design meets safety standards and regulatory requirements, incorporating protection against electrical hazards, arc flash, and other safety concerns. Design, implement and maintain SCADA/communication systems for a variety of clients in sectors including utilities, oil and gas, manufacturing, industrial automation and various other communication networks. Configure and optimize network infrastructure & communication protocols such as IEC 61850; Distributed Network Protocol (DNP 3); Parallel Redundancy Protocol (PRP); Precision Time Protocol (PTP); Network Time Protocol (NTP); Simplified Network Time Protocol (NTP), Modbus, OPC, Profibus, etc for seamless integration with field devices, including RTUs, PLCs, IEDs, etc, also ensure stable connectivity between SCADA centres & remote sites, and configure secure VPNs & remote access protocols to allow for safe, off-site monitoring and control. Understand client requirements & produce network architecture philosophy diagram, IED telecommunication diagram, SCADA & Telecommunications Panel design, Network IP allocation, I/O Schedules, Cable & Core schedules, etc. Assist with the setup and commissioning of SCADA systems at client sites, troubleshoot field devices and network communication issues, perform preventive and corrective maintenance on SCADA infrastructure and associated hardware. Efficiently design/develop the SCADA/communication systems (e.g., Ignition, Siemens WinCC, GE iFIX, etc) to ensure real-time data acquisition and control for critical infrastructure. Provide remote support for troubleshooting SCADA system and network issues, ensuring minimal downtime and swift resolution of critical incidents. Conduct system upgrades, testing, and validation for new features, components, and patches. Implement cybersecurity measures to safeguard SCADA systems against emerging threats. Collaborate with cross-functional teams to ensure smooth integration and deployment of SCADA systems. Candidate should have experience in tendering, pricing jobs, proposal creation. Candidate should be actively participating in work winning process. Candidate should be capable of technically assessing engineering problems and critically evaluating a range of technical solutions. Unwavering confidence in technically assessing engineering problems and critically evaluating a range of technical solutions will be instrumental in pursuit of engineering excellence. Exemplary communication skills to demonstrate diligence, prioritize tasks effectively, and ensure a thorough understanding of relevant legislation, including CDM and ESQCR. This knowledge will be pivotal in managing Transmission and Distribution network. Collaborate closely with other designers, construction professionals, and engineering teams. Liaise effectively with the Power Systems, Primary and Civil design departments to ensure that all objectives are met and that the best possible design is submitted. Review and provide constructive feedback on the reports and drawings done by Junior & Senior Engineers. Provide technical leadership and mentoring to junior engineers in the design, analysis, and commissioning of protection systems. What we're looking for : Experience: Extensive experience in electrical protection and control system design, Substation Automation and SCADA system typically 12-15 years, with a proven track record of delivering complex projects within the power sector. Technical and Professional knowledge and experience associated with the role. Candidate should have vast experience in crafting Single Line Diagrams, AC & DC Schematic Drawings, Panel General Arrangements, Panel Wiring Diagrams, Switchgear Termination/interconnection drawings, Block Cable Diagrams/Schedules, and performing cable specification/sizing calculations, battery sizing calculations, CT/VT sizing, multicore sizing, Relays CORTEC/specifications. Candidate should have experience in testing & commissioning of P&C, SCADA/Communication/SAS panels. Should be able to Identify potential risks and failures within protection and SCADA systems and propose mitigation strategies. Candidate should have good knowledge & experience working with AutoCAD. Qualifications: Education: Bachelor's degree in electrical engineering (typically 2:1 or above) in Electrical Engineering, Power Systems, or a related field. A master's degree may be preferred for senior roles.Chartered Status (Preferred): Chartered Engineer (CEng) status with a professional body such as the Institution of Engineering and Technology (IET) or the Institution of Electrical Engineers (IEE) is highly desirable.Certifications (Optional): Professional certifications such as NEBOSH for health and safety, or specific training in protection and control system design, may be beneficial.Candidate should have experience working in Substation Automation Syste
Mar 25, 2026
Full time
Principal Electrical Design Engineer - Protection & Control Scotland Region Permanent - Full Time, hybrid Salary Competitive + Car Allowance + Flexible Benefits Summary: This role involves designing and overseeing the implementation of protection schemes, control systems, and related equipment to ensure the safe and reliable operation of power networks, substations, and Transmissions and Distribution electrical infrastructure. Position requires technical expertise and vast experience working in Transmission and Distribution sector for protection & control and Substation Automation system/SCADA design (from 11kV up to 400kV). Candidate should lead the design and specification of protection and control systems for electrical substations, powerplants, and transmission/distribution networks. Roles & Responsibilities: Candidate is responsible to develop protection settings, relay PSL files, coordination studies, including fault detection and isolation strategies. Candidates should have complete knowledge of all TSO/DNO standards & specifications with respect to P&C Design & Calculations, as well as overall Substation Design Works. He/She should ensure compliance with relevant national and international standards (e.g., IEC, BS, IEEE) in protection system design. Candidate should have good knowledge of substation primary design and substation equipment/switchgear specifications. He/She should ensure that the design meets safety standards and regulatory requirements, incorporating protection against electrical hazards, arc flash, and other safety concerns. Design, implement and maintain SCADA/communication systems for a variety of clients in sectors including utilities, oil and gas, manufacturing, industrial automation and various other communication networks. Configure and optimize network infrastructure & communication protocols such as IEC 61850; Distributed Network Protocol (DNP 3); Parallel Redundancy Protocol (PRP); Precision Time Protocol (PTP); Network Time Protocol (NTP); Simplified Network Time Protocol (NTP), Modbus, OPC, Profibus, etc for seamless integration with field devices, including RTUs, PLCs, IEDs, etc, also ensure stable connectivity between SCADA centres & remote sites, and configure secure VPNs & remote access protocols to allow for safe, off-site monitoring and control. Understand client requirements & produce network architecture philosophy diagram, IED telecommunication diagram, SCADA & Telecommunications Panel design, Network IP allocation, I/O Schedules, Cable & Core schedules, etc. Assist with the setup and commissioning of SCADA systems at client sites, troubleshoot field devices and network communication issues, perform preventive and corrective maintenance on SCADA infrastructure and associated hardware. Efficiently design/develop the SCADA/communication systems (e.g., Ignition, Siemens WinCC, GE iFIX, etc) to ensure real-time data acquisition and control for critical infrastructure. Provide remote support for troubleshooting SCADA system and network issues, ensuring minimal downtime and swift resolution of critical incidents. Conduct system upgrades, testing, and validation for new features, components, and patches. Implement cybersecurity measures to safeguard SCADA systems against emerging threats. Collaborate with cross-functional teams to ensure smooth integration and deployment of SCADA systems. Candidate should have experience in tendering, pricing jobs, proposal creation. Candidate should be actively participating in work winning process. Candidate should be capable of technically assessing engineering problems and critically evaluating a range of technical solutions. Unwavering confidence in technically assessing engineering problems and critically evaluating a range of technical solutions will be instrumental in pursuit of engineering excellence. Exemplary communication skills to demonstrate diligence, prioritize tasks effectively, and ensure a thorough understanding of relevant legislation, including CDM and ESQCR. This knowledge will be pivotal in managing Transmission and Distribution network. Collaborate closely with other designers, construction professionals, and engineering teams. Liaise effectively with the Power Systems, Primary and Civil design departments to ensure that all objectives are met and that the best possible design is submitted. Review and provide constructive feedback on the reports and drawings done by Junior & Senior Engineers. Provide technical leadership and mentoring to junior engineers in the design, analysis, and commissioning of protection systems. What we're looking for : Experience: Extensive experience in electrical protection and control system design, Substation Automation and SCADA system typically 12-15 years, with a proven track record of delivering complex projects within the power sector. Technical and Professional knowledge and experience associated with the role. Candidate should have vast experience in crafting Single Line Diagrams, AC & DC Schematic Drawings, Panel General Arrangements, Panel Wiring Diagrams, Switchgear Termination/interconnection drawings, Block Cable Diagrams/Schedules, and performing cable specification/sizing calculations, battery sizing calculations, CT/VT sizing, multicore sizing, Relays CORTEC/specifications. Candidate should have experience in testing & commissioning of P&C, SCADA/Communication/SAS panels. Should be able to Identify potential risks and failures within protection and SCADA systems and propose mitigation strategies. Candidate should have good knowledge & experience working with AutoCAD. Qualifications: Education: Bachelor's degree in electrical engineering (typically 2:1 or above) in Electrical Engineering, Power Systems, or a related field. A master's degree may be preferred for senior roles.Chartered Status (Preferred): Chartered Engineer (CEng) status with a professional body such as the Institution of Engineering and Technology (IET) or the Institution of Electrical Engineers (IEE) is highly desirable.Certifications (Optional): Professional certifications such as NEBOSH for health and safety, or specific training in protection and control system design, may be beneficial.Candidate should have experience working in Substation Automation Syste
Posted Thursday 29 January 2026 at 01:00 A bit about us At Gamma, we're more than just a leader in Unified Communications as a Service (UCaaS). We're a dynamic, forward-thinking team revolutionising the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region. We are expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners. We move fast with a start-up mindset, backed by the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us and you'll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. Who are we looking for? The UX Designer will be responsible for creating outstanding customer and user experiences, delivering high-quality UI grounded in solid user research and analytics. You will conduct research to build a clear understanding of customer and user needs as part of Product Discovery. This insight will enable our technology teams to make informed decisions that drive meaningful and intuitive customer and user experiences. What will you be doing day-to-day? You will embed UX within Product Discovery, working closely with Product Owners and Managers, Software Engineers, and UX Researchers to explore, validate, and iterate on early-stage product ideas. You will create wireframes, user flows, journey maps, and interactive prototypes to clearly communicate design concepts. You will apply a data-driven approach to UX by defining and implementing success metrics for customer journeys and MVP deployments. What you'll need Experience: A minimum of 4+ years of UX design experience, ideally within B2B SaaS or telecommunications. Design tools: Proficiency in Figma or similar design tools. User research: Experience with usability testing, customer journey mapping, and research analysis. Design systems: Experience contributing to and maintaining a design system, and working with component libraries containing UI assets. What do we offer you? At Gamma, we believe in work-life balance. We offer 25 days of annual leave, plus an extra day off for your birthday. We also provide a volunteer day so you can support a charity that matters to you. Family matters too. With enhanced maternity and paternity pay, we support you as a parent and throughout your career. We offer a pension plan to help you plan for the future, with contributions of up to 5.1 percent from Gamma alongside your own. Your wellbeing is important to us. We provide group income protection and life assurance at four times your salary. You will also have access to tax-efficient share save and share incentive plans, allowing you to benefit from Gamma's continued growth. Private medical insurance is provided through Vitality, with the option to extend cover to your immediate family at an additional cost. To support more sustainable travel, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme. A few things to note Unfortunately, we cannot offer visa sponsorship or relocation support for this role. This is a hybrid role based from our Manchester, Arbeta office. If you feel you could be a good fit for Gamma but do not meet every requirement, we still encourage you to apply. You could be exactly who we are looking for. Gamma is an equal opportunity employer. We believe in inclusive teams where everyone can be their authentic self and actively encourage applications from underrepresented backgrounds. We do not discriminate based on protected characteristics, including race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family-friendly employer with a culture built on trust, autonomy, and flexibility. For recruitment agencies, we work with a trusted network of partners and are not looking to expand this at present. Please do not send speculative CVs.
Mar 25, 2026
Full time
Posted Thursday 29 January 2026 at 01:00 A bit about us At Gamma, we're more than just a leader in Unified Communications as a Service (UCaaS). We're a dynamic, forward-thinking team revolutionising the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region. We are expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners. We move fast with a start-up mindset, backed by the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us and you'll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. Who are we looking for? The UX Designer will be responsible for creating outstanding customer and user experiences, delivering high-quality UI grounded in solid user research and analytics. You will conduct research to build a clear understanding of customer and user needs as part of Product Discovery. This insight will enable our technology teams to make informed decisions that drive meaningful and intuitive customer and user experiences. What will you be doing day-to-day? You will embed UX within Product Discovery, working closely with Product Owners and Managers, Software Engineers, and UX Researchers to explore, validate, and iterate on early-stage product ideas. You will create wireframes, user flows, journey maps, and interactive prototypes to clearly communicate design concepts. You will apply a data-driven approach to UX by defining and implementing success metrics for customer journeys and MVP deployments. What you'll need Experience: A minimum of 4+ years of UX design experience, ideally within B2B SaaS or telecommunications. Design tools: Proficiency in Figma or similar design tools. User research: Experience with usability testing, customer journey mapping, and research analysis. Design systems: Experience contributing to and maintaining a design system, and working with component libraries containing UI assets. What do we offer you? At Gamma, we believe in work-life balance. We offer 25 days of annual leave, plus an extra day off for your birthday. We also provide a volunteer day so you can support a charity that matters to you. Family matters too. With enhanced maternity and paternity pay, we support you as a parent and throughout your career. We offer a pension plan to help you plan for the future, with contributions of up to 5.1 percent from Gamma alongside your own. Your wellbeing is important to us. We provide group income protection and life assurance at four times your salary. You will also have access to tax-efficient share save and share incentive plans, allowing you to benefit from Gamma's continued growth. Private medical insurance is provided through Vitality, with the option to extend cover to your immediate family at an additional cost. To support more sustainable travel, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme. A few things to note Unfortunately, we cannot offer visa sponsorship or relocation support for this role. This is a hybrid role based from our Manchester, Arbeta office. If you feel you could be a good fit for Gamma but do not meet every requirement, we still encourage you to apply. You could be exactly who we are looking for. Gamma is an equal opportunity employer. We believe in inclusive teams where everyone can be their authentic self and actively encourage applications from underrepresented backgrounds. We do not discriminate based on protected characteristics, including race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family-friendly employer with a culture built on trust, autonomy, and flexibility. For recruitment agencies, we work with a trusted network of partners and are not looking to expand this at present. Please do not send speculative CVs.
Job Title: Networking & Security/ Sales Engineer / Presales Specialist Location: Watford, Hertfordshire (hybrid / some remote flexibility) Department: Sales / Pre-Sales Solutions Salary: £50,000-£60,000 Base + OTE and Benefits Role Overview We are seeking an experienced Networking & Security Presales Specialist to support our growth and strengthen our solutions capability. The ideal candidate is customer-facing, technically strong, and experienced in architecting and presenting networking and security solutions from vendors such as Cisco, Aruba, Fortinet, and Juniper. This role works closely with the internal sales team, acting as the go-to technical expert and trusted advisor during the sales cycle. Key Responsibilities Pre-Sales & Solution Design Partner with sales to understand customer requirements and translate them into robust networking and security architectures. Produce high-quality solution proposals, technical designs, and RFP/RFI responses. Conduct technical discovery workshops, demonstrations, and proof-of-concepts for key stakeholders. Vendor Engagement & Product Expertise Maintain deep technical expertise across key vendor technologies (Cisco, Aruba, Fortinet, Juniper) and stay up to date with new releases, features, and best practices. Leverage vendor resources, certifications, and relationships to strengthen solution positioning. Customer Interaction & Presentations Serve as the primary technical presenter in customer meetings, articulating value propositions and addressing technical concerns. Build strong relationships with customer stakeholders through expert guidance and trusted consultative engagement. Internal Enablement Act as the internal solutions expert for networking and security, supporting account managers and sales with product knowledge, competitive positioning, and objection handling. Provide training and knowledge sharing to the sales team to enhance technical confidence and solution understanding. About You: Skills & Qualifications: Networking and Security Presales Specialist We are looking for a proven experience in a presales/solutions architect role within a technology reseller or vendor-aligned environment. Strong hands-on knowledge and real-world experience with networking and security solutions from Cisco, Aruba, Fortinet, and Juniper. Understanding of SD-WAN, network segmentation, firewall architectures, VPN/remote access, Wi-Fi design, and secure access technologies. Sales & Communication Comfortable in customer-facing environments, with excellent presentation and communication skills. Ability to distil complex technical concepts into clear business value for technical and non-technical stakeholders. Certifications (desirable) CCNP / CCIE, Aruba (ACMP / ACSP), Fortinet (NSE certifications), Juniper (JNCIP / JNCIE) or equivalent. Personal Attributes Team player with a proactive, solutions-oriented mindset. Excellent organisational skills, with the ability to multi-task and prioritise under pressure. Strong customer empathy and commitment to delivering exceptional experiences.
Mar 25, 2026
Full time
Job Title: Networking & Security/ Sales Engineer / Presales Specialist Location: Watford, Hertfordshire (hybrid / some remote flexibility) Department: Sales / Pre-Sales Solutions Salary: £50,000-£60,000 Base + OTE and Benefits Role Overview We are seeking an experienced Networking & Security Presales Specialist to support our growth and strengthen our solutions capability. The ideal candidate is customer-facing, technically strong, and experienced in architecting and presenting networking and security solutions from vendors such as Cisco, Aruba, Fortinet, and Juniper. This role works closely with the internal sales team, acting as the go-to technical expert and trusted advisor during the sales cycle. Key Responsibilities Pre-Sales & Solution Design Partner with sales to understand customer requirements and translate them into robust networking and security architectures. Produce high-quality solution proposals, technical designs, and RFP/RFI responses. Conduct technical discovery workshops, demonstrations, and proof-of-concepts for key stakeholders. Vendor Engagement & Product Expertise Maintain deep technical expertise across key vendor technologies (Cisco, Aruba, Fortinet, Juniper) and stay up to date with new releases, features, and best practices. Leverage vendor resources, certifications, and relationships to strengthen solution positioning. Customer Interaction & Presentations Serve as the primary technical presenter in customer meetings, articulating value propositions and addressing technical concerns. Build strong relationships with customer stakeholders through expert guidance and trusted consultative engagement. Internal Enablement Act as the internal solutions expert for networking and security, supporting account managers and sales with product knowledge, competitive positioning, and objection handling. Provide training and knowledge sharing to the sales team to enhance technical confidence and solution understanding. About You: Skills & Qualifications: Networking and Security Presales Specialist We are looking for a proven experience in a presales/solutions architect role within a technology reseller or vendor-aligned environment. Strong hands-on knowledge and real-world experience with networking and security solutions from Cisco, Aruba, Fortinet, and Juniper. Understanding of SD-WAN, network segmentation, firewall architectures, VPN/remote access, Wi-Fi design, and secure access technologies. Sales & Communication Comfortable in customer-facing environments, with excellent presentation and communication skills. Ability to distil complex technical concepts into clear business value for technical and non-technical stakeholders. Certifications (desirable) CCNP / CCIE, Aruba (ACMP / ACSP), Fortinet (NSE certifications), Juniper (JNCIP / JNCIE) or equivalent. Personal Attributes Team player with a proactive, solutions-oriented mindset. Excellent organisational skills, with the ability to multi-task and prioritise under pressure. Strong customer empathy and commitment to delivering exceptional experiences.
Overview What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. About the role Are you passionate about solving complex challenges with digital solutions? Do you enjoy bringing innovative ideas to life through rapid prototyping and collaborative problem-solving? This is your chance to join a growing and supportive Digital Advisory team at WSP where you'll help shape the future of digital consultancy across infrastructure, public services, and the built environment. You'll work closely with clients and multidisciplinary teams to define problems, shape solutions, and deliver impactful digital interventions. From leading multidisciplinary teams, supporting and supervising others to deliver complex digital advisory tasks to driving innovation and proactively tackling issues impacting the team and projects - you will be recognised as a 'go to' person for subject matter expertise whilst applying structured methods to understand client problems and translate findings into practical insights, helping clients make confident, informed decisions about digital investments. You'll have the opportunity to work across sectors including transport, energy, water, local government and healthcare, supporting the design and delivery of data-enabled, user-centred services. This role has come about due to continued growth in our digital offering, providing you with strong development prospects and the ability to make a tangible impact from day one. We offer a collaborative, supportive, and inclusive culture that values your growth - whether that's through mentoring, training or gaining professional certifications. What we will be looking for you to demonstrate A strong understanding of digital consultancy and transformation, with the ability to collaboratively define problems and shape practical, outcome-focused solutions for clients. Experience leading discovery and problem-definition activities, including facilitating workshops, synthesising insights, and translating complex information into clear recommendations. A proven track record of developing and delivering digital MVPs, prototypes, or proof of concepts, taking ownership of defined workstreams and day-to-day delivery decisions. The ability to apply detailed business and data analysis skills to inform solution design, operating models, and delivery roadmaps. Confidence working directly with clients and multidisciplinary teams, positively influencing the client experience and supporting others to deliver high-quality outputs. Experience supporting and supervising junior team members on more complex tasks, providing guidance, quality assurance, and constructive feedback. An understanding of commercial and project management considerations, including scope, programme, budget, and risk management. Strong written and verbal communication skills, with the ability to present insights, options, and recommendations clearly to client and internal stakeholders. Willingness and ability to travel to client offices or sites as required. Industry-recognised skills Chartered Associate BCS Business Analysis Practitioner Prince2 Practitioner, AgilePM Practitioner or Scrum Master Prosci Change Management Practitioner Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. About us Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today.
Mar 25, 2026
Full time
Overview What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. About the role Are you passionate about solving complex challenges with digital solutions? Do you enjoy bringing innovative ideas to life through rapid prototyping and collaborative problem-solving? This is your chance to join a growing and supportive Digital Advisory team at WSP where you'll help shape the future of digital consultancy across infrastructure, public services, and the built environment. You'll work closely with clients and multidisciplinary teams to define problems, shape solutions, and deliver impactful digital interventions. From leading multidisciplinary teams, supporting and supervising others to deliver complex digital advisory tasks to driving innovation and proactively tackling issues impacting the team and projects - you will be recognised as a 'go to' person for subject matter expertise whilst applying structured methods to understand client problems and translate findings into practical insights, helping clients make confident, informed decisions about digital investments. You'll have the opportunity to work across sectors including transport, energy, water, local government and healthcare, supporting the design and delivery of data-enabled, user-centred services. This role has come about due to continued growth in our digital offering, providing you with strong development prospects and the ability to make a tangible impact from day one. We offer a collaborative, supportive, and inclusive culture that values your growth - whether that's through mentoring, training or gaining professional certifications. What we will be looking for you to demonstrate A strong understanding of digital consultancy and transformation, with the ability to collaboratively define problems and shape practical, outcome-focused solutions for clients. Experience leading discovery and problem-definition activities, including facilitating workshops, synthesising insights, and translating complex information into clear recommendations. A proven track record of developing and delivering digital MVPs, prototypes, or proof of concepts, taking ownership of defined workstreams and day-to-day delivery decisions. The ability to apply detailed business and data analysis skills to inform solution design, operating models, and delivery roadmaps. Confidence working directly with clients and multidisciplinary teams, positively influencing the client experience and supporting others to deliver high-quality outputs. Experience supporting and supervising junior team members on more complex tasks, providing guidance, quality assurance, and constructive feedback. An understanding of commercial and project management considerations, including scope, programme, budget, and risk management. Strong written and verbal communication skills, with the ability to present insights, options, and recommendations clearly to client and internal stakeholders. Willingness and ability to travel to client offices or sites as required. Industry-recognised skills Chartered Associate BCS Business Analysis Practitioner Prince2 Practitioner, AgilePM Practitioner or Scrum Master Prosci Change Management Practitioner Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. About us Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today.
Baltic Recruitment Limited
North Shields, Tyne And Wear
Baltic Recruitment are delighted to be continuing our partnering with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a Senior Operations Manager. Overall Purpose: The Senior Operations Manager is accountable for the safe, effective and efficient delivery of OsecoElfab's products through operational excellence at the North Shields facility. This role provides leadership to the Production, Supply Chain and Facilities teams, ensuring customer demand is converted into revenue on time, with world class quality, competitive cost and optimal lead times. A core expectation of the role is to lead, develop and inspire operations teams, while creating a strong culture of curiosity, continuous improvement and learning, underpinned by Lean principles. Reporting into the VP of Global Operations, this role will work with the Board and cross functional leaders. The Senior Operations Manager translates business strategy into clear operational targets, capability plans and measurable outcomes across Safety, People Engagement, Quality, Delivery and Cost. Key Duties: Operational Leadership: Lead day to day manufacturing operations at the North Shields facility, including salaried operations leaders, supervisors and approximately 50 direct labour employees within the operations function. Own operational performance across Safety, People Engagement, Quality, Delivery, and Cost. Ensure customer requirements are clearly translated into operational priorities through cascaded goals, metrics and accountability. Be accountable for achieving monthly, half year and full year revenue targets for the North Shields operation. Continuous Improvement & Lean Excellence: Embed Lean / Six Sigma thinking into daily operations, decision making and problem solving. Develop and sustain a culture of continuous improvement, curiosity and data led learning. Lead productivity, efficiency, gross margin and overhead improvement initiatives year on year through CI activity and capital investment. Own and continuously improve SIOP, factory planning/loading and quality systems, aligned with the 3 year business plan. People & Capability: Develop high performing operations teams and future leaders through clear expectations, coaching and feedback. Create a safe, engaging and well organised working environment within the operations function. Partner cross functionally to support employee engagement, development and site wide initiatives. Quality, Governance & Execution: Lead operational readiness for new product introductions, ensuring smooth integration into production. Manage and support Quality and ISO audits relating to operations. Ensure facilities, equipment and operational assets are maintained to a high standard. Use clear metrics, visual management and reviews to monitor business health and drive corrective action. Key Requirements: Bachelor's degree in Engineering, Manufacturing, Operations Management, or related technical discipline, or equivalent practical experience gained through progressive responsibility in a manufacturing or operations environment. Extensive leadership experience in manufacturing operations, with responsibility for production performance, safety, quality, and delivery Proven application of Lean / Continuous Improvement methodologies (e.g. Lean, Six Sigma, Kaizen) to deliver measurable operational improvements Strong people leadership capability, with experience building, developing and leading high performing operational teams Demonstrated track record of driving operational excellence through structured performance management and continuous improvement. Strong background in manufacturing, supply chain, quality or manufacturing engineering. Proven experience leading operations teams in a manufacturing environment. Lean / Six Sigma qualification or strong applied experience is essential (e.g. Green Belt, Black Belt or equivalent). Solid understanding of Sales, Inventory, Operational Planning, (SIOPs), demand planning, capacity planning, Lean manufacturing, 5S and value stream mapping. Track record of delivering measurable improvements in engagement, safety, quality, delivery and cost. Confident communicator with the ability to influence across functions and levels. Comfortable managing complexity, balancing priorities and leading change. Hands on, improvement driven leadership style. Working knowledge of MRP / ERP systems and proficiency in MS Office. The Package: Extremely competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Generous bonus scheme. Additional benefits.
Mar 25, 2026
Full time
Baltic Recruitment are delighted to be continuing our partnering with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a Senior Operations Manager. Overall Purpose: The Senior Operations Manager is accountable for the safe, effective and efficient delivery of OsecoElfab's products through operational excellence at the North Shields facility. This role provides leadership to the Production, Supply Chain and Facilities teams, ensuring customer demand is converted into revenue on time, with world class quality, competitive cost and optimal lead times. A core expectation of the role is to lead, develop and inspire operations teams, while creating a strong culture of curiosity, continuous improvement and learning, underpinned by Lean principles. Reporting into the VP of Global Operations, this role will work with the Board and cross functional leaders. The Senior Operations Manager translates business strategy into clear operational targets, capability plans and measurable outcomes across Safety, People Engagement, Quality, Delivery and Cost. Key Duties: Operational Leadership: Lead day to day manufacturing operations at the North Shields facility, including salaried operations leaders, supervisors and approximately 50 direct labour employees within the operations function. Own operational performance across Safety, People Engagement, Quality, Delivery, and Cost. Ensure customer requirements are clearly translated into operational priorities through cascaded goals, metrics and accountability. Be accountable for achieving monthly, half year and full year revenue targets for the North Shields operation. Continuous Improvement & Lean Excellence: Embed Lean / Six Sigma thinking into daily operations, decision making and problem solving. Develop and sustain a culture of continuous improvement, curiosity and data led learning. Lead productivity, efficiency, gross margin and overhead improvement initiatives year on year through CI activity and capital investment. Own and continuously improve SIOP, factory planning/loading and quality systems, aligned with the 3 year business plan. People & Capability: Develop high performing operations teams and future leaders through clear expectations, coaching and feedback. Create a safe, engaging and well organised working environment within the operations function. Partner cross functionally to support employee engagement, development and site wide initiatives. Quality, Governance & Execution: Lead operational readiness for new product introductions, ensuring smooth integration into production. Manage and support Quality and ISO audits relating to operations. Ensure facilities, equipment and operational assets are maintained to a high standard. Use clear metrics, visual management and reviews to monitor business health and drive corrective action. Key Requirements: Bachelor's degree in Engineering, Manufacturing, Operations Management, or related technical discipline, or equivalent practical experience gained through progressive responsibility in a manufacturing or operations environment. Extensive leadership experience in manufacturing operations, with responsibility for production performance, safety, quality, and delivery Proven application of Lean / Continuous Improvement methodologies (e.g. Lean, Six Sigma, Kaizen) to deliver measurable operational improvements Strong people leadership capability, with experience building, developing and leading high performing operational teams Demonstrated track record of driving operational excellence through structured performance management and continuous improvement. Strong background in manufacturing, supply chain, quality or manufacturing engineering. Proven experience leading operations teams in a manufacturing environment. Lean / Six Sigma qualification or strong applied experience is essential (e.g. Green Belt, Black Belt or equivalent). Solid understanding of Sales, Inventory, Operational Planning, (SIOPs), demand planning, capacity planning, Lean manufacturing, 5S and value stream mapping. Track record of delivering measurable improvements in engagement, safety, quality, delivery and cost. Confident communicator with the ability to influence across functions and levels. Comfortable managing complexity, balancing priorities and leading change. Hands on, improvement driven leadership style. Working knowledge of MRP / ERP systems and proficiency in MS Office. The Package: Extremely competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Generous bonus scheme. Additional benefits.
Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It's a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. Kraken Customer What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry. Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now. Why it matters: There are singular moments in every industry where a tectonic shift reshapes the entire sector and unlocks previously unheard of possibilities. There are few industries remaining that are ripe for disruption. Those moments need leaders and the energy sector is in that moment. The disruption is happening now. Our Kraken software and operating model enable our energy clients to lead this shift while enhancing their operational effectiveness. The accelerated adoption of Kraken means we need someone to lead a major North America client implementation to deliver world-changing results. Are you that leader? The Company Kraken launched to market five years ago, offering energy utilities one simple end-to-end customer management and local flexibility optimization solution to help them and their customers transition to a decarbonized future. The Kraken platform is effectively the operating system for utilities, at the core of how they run their business. Kraken is growing rapidly, disrupting the incumbent tech landscape, with over 64 million end-customer accounts contracted across 11 markets globally and managing the optimisation of over 65GW. Kraken has secured licensing deals with large international energy clients to replace their core technology stack and re-image their operations with an unblemished track record of transformation success. We are tracking toward 100 million customer accounts on the platform by 2027. At the end of 2025 Kraken was independently valued at 8.65 billion, and received 1 billion in investment. The Role The individual in this role will serve as both the face of, and the delivery leader for the next North American utility transformation. This is a high profile role with a dedicated internal team of experienced Client Delivery Leaders, a dedicated Client Engineering team, as well as the attention of our 1000+ person Product and Engineering organization. Our ideal candidate will be comfortable briefing the CEO of a billion+ dollar utility, while also able to maintain a detailed understanding of the complicated dependencies across multiple work streams so as to successfully coach, guide, and support our talented delivery leaders throughout the transformation. What you'll do Be accountable for the successful execution of client implementation programs using our Build-Operate-Transfer methodology, which covers technology, business operations and culture transformation Find solutions that bring our clients into the new software and operating model that both accelerates delivery and reduces risk Develop deep trust with our C suite client executives Lead a team of Client Delivery Leads across functional delivery areas Prioritise outcomes and delivery from a team of Client Engineers directly supporting this transformation, while collaborating with our VP of product for Vertically Integrated Utilities to ensure the entire 1000+ person development team at Kraken is delivering the capabilities required to exceed our client's expectations Communicate effectively to stakeholders at all levels, both internally and externally Continuously demonstrate Kraken's business value to the client and build a governance model which can last once the implementation program is completed Set the direction and pace for implementation program execution. Managing internal and external expectations, removing blockers and making prioritisation decisions to enable successful client transformations Understand the implementation program details and report progress to the client and internal stakeholders Embody the Kraken ways of working. Provide support and feedback to members of the Kraken team and reinforce an environment of psychological safety. What you'll need to have/be Extensive experience in Regulated Utilities (ideally in the North American market) Strong experience leading large, enterprise-level technology implementations and the significant transformation of business operations, ideally in utilities or similar industries (e.g. telecom, public sector) Proven experience with C suite clients, leading strategic conversations, negotiating win wins, and advising on business transformation Hands on leader of global implementation teams consisting of experts representing implementation, product, data, engineering, change management, and enablement Problem solver with an ability to focus conversations on the things that truly matter Ability to understand what success looks like for the client and laser focused on how to enable them to achieve that without always saying yes Team player who can work effectively with national and global teams across Kraken Excellent communication and facilitation skills. You are well respected with a natural gravitas Client and quality focus; highly effective at building and improving customer relationships as peers Mobile - You will be expected to invest in face to face relationship building with our clients and internal teams. Frequent travel will be expected. You should expect to travel to clients or our NYC office every other week for a few days Soft skills Kraken is at the forefront of innovation in the energy industry and we succeed in large part thanks to our people. To fit well at Kraken, you'll also be: Passionate about helping clients (without them, we don't exist) Passionate about technology (we are a tech business disrupting energy) Committed to sustainability (we are all about speeding up the shift to a more sustainable world) Open minded, flexible and adaptable (we are constantly growing, changing and evolving) Confident in decision making Supportive Approachable and fun to work with Inclusive Resilient, working well under pressure Believe in big ambitions and small egos Embrace the servant leadership philosophy Why you'll love it here Great medical, dental, and vision insurance options. Paid time off - we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need. 401(k) plan with employer match. Parental leave. Biological, adoptive and foster parents are all eligible. Pre tax commuter benefits. Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance. Equity Options: every Kraken employee owns part of the business. We're a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such. Modern office or co working spaces depending on location. The salary range for this role ranges on average from $220,000-$300,000 depending on relevant experience, role alignment, and technical/client management expertise demonstrated throughout the interview process. While the broad salary range is listed, not all candidates will be placed at the top of the range-this will be determined by the overall fit for the position. If you have questions about this, just ask! Our recruiters are happy to provide more context. Why this role is different and why to apply This is an opportunity to be part of the business that is revolutionising the energy sector. We are looking for someone who is experienced and eager to disrupt the industry and the incumbent software players. Read a great transformation example of how we migrated customers onto Kraken in record time. Other information Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site to learn more about our teams and culture. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at and we will do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic . click apply for full job details
Mar 24, 2026
Full time
Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It's a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. Kraken Customer What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry. Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now. Why it matters: There are singular moments in every industry where a tectonic shift reshapes the entire sector and unlocks previously unheard of possibilities. There are few industries remaining that are ripe for disruption. Those moments need leaders and the energy sector is in that moment. The disruption is happening now. Our Kraken software and operating model enable our energy clients to lead this shift while enhancing their operational effectiveness. The accelerated adoption of Kraken means we need someone to lead a major North America client implementation to deliver world-changing results. Are you that leader? The Company Kraken launched to market five years ago, offering energy utilities one simple end-to-end customer management and local flexibility optimization solution to help them and their customers transition to a decarbonized future. The Kraken platform is effectively the operating system for utilities, at the core of how they run their business. Kraken is growing rapidly, disrupting the incumbent tech landscape, with over 64 million end-customer accounts contracted across 11 markets globally and managing the optimisation of over 65GW. Kraken has secured licensing deals with large international energy clients to replace their core technology stack and re-image their operations with an unblemished track record of transformation success. We are tracking toward 100 million customer accounts on the platform by 2027. At the end of 2025 Kraken was independently valued at 8.65 billion, and received 1 billion in investment. The Role The individual in this role will serve as both the face of, and the delivery leader for the next North American utility transformation. This is a high profile role with a dedicated internal team of experienced Client Delivery Leaders, a dedicated Client Engineering team, as well as the attention of our 1000+ person Product and Engineering organization. Our ideal candidate will be comfortable briefing the CEO of a billion+ dollar utility, while also able to maintain a detailed understanding of the complicated dependencies across multiple work streams so as to successfully coach, guide, and support our talented delivery leaders throughout the transformation. What you'll do Be accountable for the successful execution of client implementation programs using our Build-Operate-Transfer methodology, which covers technology, business operations and culture transformation Find solutions that bring our clients into the new software and operating model that both accelerates delivery and reduces risk Develop deep trust with our C suite client executives Lead a team of Client Delivery Leads across functional delivery areas Prioritise outcomes and delivery from a team of Client Engineers directly supporting this transformation, while collaborating with our VP of product for Vertically Integrated Utilities to ensure the entire 1000+ person development team at Kraken is delivering the capabilities required to exceed our client's expectations Communicate effectively to stakeholders at all levels, both internally and externally Continuously demonstrate Kraken's business value to the client and build a governance model which can last once the implementation program is completed Set the direction and pace for implementation program execution. Managing internal and external expectations, removing blockers and making prioritisation decisions to enable successful client transformations Understand the implementation program details and report progress to the client and internal stakeholders Embody the Kraken ways of working. Provide support and feedback to members of the Kraken team and reinforce an environment of psychological safety. What you'll need to have/be Extensive experience in Regulated Utilities (ideally in the North American market) Strong experience leading large, enterprise-level technology implementations and the significant transformation of business operations, ideally in utilities or similar industries (e.g. telecom, public sector) Proven experience with C suite clients, leading strategic conversations, negotiating win wins, and advising on business transformation Hands on leader of global implementation teams consisting of experts representing implementation, product, data, engineering, change management, and enablement Problem solver with an ability to focus conversations on the things that truly matter Ability to understand what success looks like for the client and laser focused on how to enable them to achieve that without always saying yes Team player who can work effectively with national and global teams across Kraken Excellent communication and facilitation skills. You are well respected with a natural gravitas Client and quality focus; highly effective at building and improving customer relationships as peers Mobile - You will be expected to invest in face to face relationship building with our clients and internal teams. Frequent travel will be expected. You should expect to travel to clients or our NYC office every other week for a few days Soft skills Kraken is at the forefront of innovation in the energy industry and we succeed in large part thanks to our people. To fit well at Kraken, you'll also be: Passionate about helping clients (without them, we don't exist) Passionate about technology (we are a tech business disrupting energy) Committed to sustainability (we are all about speeding up the shift to a more sustainable world) Open minded, flexible and adaptable (we are constantly growing, changing and evolving) Confident in decision making Supportive Approachable and fun to work with Inclusive Resilient, working well under pressure Believe in big ambitions and small egos Embrace the servant leadership philosophy Why you'll love it here Great medical, dental, and vision insurance options. Paid time off - we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need. 401(k) plan with employer match. Parental leave. Biological, adoptive and foster parents are all eligible. Pre tax commuter benefits. Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance. Equity Options: every Kraken employee owns part of the business. We're a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such. Modern office or co working spaces depending on location. The salary range for this role ranges on average from $220,000-$300,000 depending on relevant experience, role alignment, and technical/client management expertise demonstrated throughout the interview process. While the broad salary range is listed, not all candidates will be placed at the top of the range-this will be determined by the overall fit for the position. If you have questions about this, just ask! Our recruiters are happy to provide more context. Why this role is different and why to apply This is an opportunity to be part of the business that is revolutionising the energy sector. We are looking for someone who is experienced and eager to disrupt the industry and the incumbent software players. Read a great transformation example of how we migrated customers onto Kraken in record time. Other information Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site to learn more about our teams and culture. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at and we will do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic . click apply for full job details
