Sales & Marketing Manager (Maternity cover) Location: Kington, Herefordshire (On-site, with flexible/hybrid working) Salary: £30,000- £35,000 per annum Reporting to: Operations Director and Commercial Director Governance: Monthly reporting to the Board of Directors The Mission To transform a 15 acre rural site with an indoor pool into a thriving, financially sustainable sanctuary. This role is central to delivering the commercial engine that makes the mission possible. The Role Purpose To deliver the 2026/27 Strategic Marketing Plan, with a clear focus on securing high-occupancy, whole-site bookings. The role exists to achieve 29.4% annual occupancy, equivalent to 10,353 guest nights, primarily through profitable, multi-day group bookings across defined market segments. Key Responsibilities 1. Revenue Generation and Lead Conversion Full House Equivalent (FHE) tracking: Manage the Breakeven Basket and deliver 103 full-site days per year Segmented value propositions: Lead and refine messaging for four core markets: Faith Schools Private Hire Wellness Midweek profit growth: Target corporate retreats and Work from Hotel style bookings to maximise midweek utilisation 2. Digital and Channel Management OTA performance management: Oversee Airbnb and Booking dot com listings for The Stables, balancing commission risk against yield Direct booking conversion: Design and implement return-stay incentives to reduce reliance on third-party platforms Content and storytelling: Champion high-quality visual content (photo, video, social) to differentiate the venue from institutional competitors 3. Commercial Analysis and Yield TRevPAG growth: Drive an increase of £2+ per guest through secondary revenue streams, including tuck shop, pool hire, and additional meals Yield management support: Work with the Operations Director to apply Minimum Facility Fees and dynamic pricing during peak demand periods 4. Relationship and Community Management Church and mission-led partnerships: Protect near-cost stays where appropriate while identifying whole-site commercial opportunities to cross-subsidise them Under-capacity risk reduction: Actively minimise bookings below 70% occupancy in The Stables to prevent net losses 5. Duty Manager Responsibilities Participate in the senior Duty Manager rota, providing out-of-hours leadership for residential groups Act as the primary on-call contact, including: Guest check-ins Site security Emergency response (fire and pool safety) Maintaining a warm, home from home hospitality experience Performance Indicators (KPIs) Primary KPI: Achievement of 103 Full House Equivalent (FHE) days Secondary KPI: 15% conversion of OTA guests to direct bookers Tertiary KPI: Average TRevPAG uplift of £2.00+ per guest The Ideal Candidate Experience Experience within UK group residential, hospitality, or charity trading environments (highly desirable) Proven management of Online Travel Agencies such as Airbnb and Booking dot com Demonstrated success converting third-party bookings into direct relationships B2B and group sales experience, ideally across: Primary and junior schools Church or faith-based organisations Retreat leaders and wellness facilitators Experience operating within high fixed-cost or daily burn financial models Skills and Capabilities Yield and pricing strategy, including dynamic pricing and midweek offers Strong analytical ability, confident working with metrics such as FHE and TRevPAG Content marketing and visual storytelling (video, photography, social media) SEO and digital strategy, including niche and regional search terms CRM thinking and lead nurture processes for cyclical and repeat bookings Benefits and What Makes This Role Different A genuine strategic mandate: This is not a social media posting role. You will deliver Phase 3 of a defined commercial roadmap. A unique asset base: 15 acres of countryside plus a highly sought-after indoor pool Commercial autonomy: Ownership of the TRevPAG agenda, with freedom to create new revenue streams Flexible working: While site presence is essential for storytelling and relationships, the role supports modern hybrid working. Dunfield House is operated by Dunfield House Ltd, governed by The Dunfield Charity, and owned by Community of Christ.
Apr 20, 2026
Full time
Sales & Marketing Manager (Maternity cover) Location: Kington, Herefordshire (On-site, with flexible/hybrid working) Salary: £30,000- £35,000 per annum Reporting to: Operations Director and Commercial Director Governance: Monthly reporting to the Board of Directors The Mission To transform a 15 acre rural site with an indoor pool into a thriving, financially sustainable sanctuary. This role is central to delivering the commercial engine that makes the mission possible. The Role Purpose To deliver the 2026/27 Strategic Marketing Plan, with a clear focus on securing high-occupancy, whole-site bookings. The role exists to achieve 29.4% annual occupancy, equivalent to 10,353 guest nights, primarily through profitable, multi-day group bookings across defined market segments. Key Responsibilities 1. Revenue Generation and Lead Conversion Full House Equivalent (FHE) tracking: Manage the Breakeven Basket and deliver 103 full-site days per year Segmented value propositions: Lead and refine messaging for four core markets: Faith Schools Private Hire Wellness Midweek profit growth: Target corporate retreats and Work from Hotel style bookings to maximise midweek utilisation 2. Digital and Channel Management OTA performance management: Oversee Airbnb and Booking dot com listings for The Stables, balancing commission risk against yield Direct booking conversion: Design and implement return-stay incentives to reduce reliance on third-party platforms Content and storytelling: Champion high-quality visual content (photo, video, social) to differentiate the venue from institutional competitors 3. Commercial Analysis and Yield TRevPAG growth: Drive an increase of £2+ per guest through secondary revenue streams, including tuck shop, pool hire, and additional meals Yield management support: Work with the Operations Director to apply Minimum Facility Fees and dynamic pricing during peak demand periods 4. Relationship and Community Management Church and mission-led partnerships: Protect near-cost stays where appropriate while identifying whole-site commercial opportunities to cross-subsidise them Under-capacity risk reduction: Actively minimise bookings below 70% occupancy in The Stables to prevent net losses 5. Duty Manager Responsibilities Participate in the senior Duty Manager rota, providing out-of-hours leadership for residential groups Act as the primary on-call contact, including: Guest check-ins Site security Emergency response (fire and pool safety) Maintaining a warm, home from home hospitality experience Performance Indicators (KPIs) Primary KPI: Achievement of 103 Full House Equivalent (FHE) days Secondary KPI: 15% conversion of OTA guests to direct bookers Tertiary KPI: Average TRevPAG uplift of £2.00+ per guest The Ideal Candidate Experience Experience within UK group residential, hospitality, or charity trading environments (highly desirable) Proven management of Online Travel Agencies such as Airbnb and Booking dot com Demonstrated success converting third-party bookings into direct relationships B2B and group sales experience, ideally across: Primary and junior schools Church or faith-based organisations Retreat leaders and wellness facilitators Experience operating within high fixed-cost or daily burn financial models Skills and Capabilities Yield and pricing strategy, including dynamic pricing and midweek offers Strong analytical ability, confident working with metrics such as FHE and TRevPAG Content marketing and visual storytelling (video, photography, social media) SEO and digital strategy, including niche and regional search terms CRM thinking and lead nurture processes for cyclical and repeat bookings Benefits and What Makes This Role Different A genuine strategic mandate: This is not a social media posting role. You will deliver Phase 3 of a defined commercial roadmap. A unique asset base: 15 acres of countryside plus a highly sought-after indoor pool Commercial autonomy: Ownership of the TRevPAG agenda, with freedom to create new revenue streams Flexible working: While site presence is essential for storytelling and relationships, the role supports modern hybrid working. Dunfield House is operated by Dunfield House Ltd, governed by The Dunfield Charity, and owned by Community of Christ.
Technical Graduate 2026 - Space Defence & Intelligence Position Description At CGI, we empower the next generation of innovators to shape the future of technology and security. As part of , you'll join a community of graduates who are turning ambition into action and possibility into progress. As a Technical Graduate in our Space, Defence & Intelligence business unit, you'll contribute to projects that protect national interests, advance space discovery and deliver intelligence solutions that matter. From your very first day, you'll be trusted to take ownership, think creatively and be supported by experts who will help you build the skills to define your career. Your future duties and responsibilities In this role, you'll apply your STEM expertise to projects that keep the UK and its global partners secure. You will: Design, develop, and test technical solutions for live projects.Collaborate with cross-functional teams to solve complex real-world challenges.Explore and apply emerging technologies in areas such as cyber, cloud, space, and mission systems.Support secure systems that underpin the UK's national infrastructure.Innovate alongside other graduates, taking part in early careers initiatives that go beyond your day-to-day role.Every contribution you make will help deliver outcomes with lasting impact. Locations Technical Graduate roles in our Space, Defence and Intelligence area are available in London, Leatherhead, Chippenham, Reading, Bristol , Gloucester and Manchester . As CGI is a consultancy, you may be required to work in different locations, so flexibility and a willingness to travel are key. Why Join Us? At CGI, you'll be part of a culture that celebrates diversity, inclusion, and collaboration, where your perspective is valued and your ideas contribute to meaningful outcomes. Your journey starts with a structured Early Careers Induction Programme, giving you the foundations to succeed, along with 24/7 e-learning and opportunities to gain professional certifications that build your expertise. You'll also join our Student Kick-start Initiative, where you'll collaborate with other graduates on creative projects that deliver impact beyond your day-to-day role. CGI is an unconditionally inclusive workplace where you are respected, your voice is heard, and you can be yourself. We were recognised in the Sunday Times Best Places to Work List 2025 and named a UK 'Best Employer' by the Financial Times. We proudly hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Why Choose CGI's Space, Defence and Intelligence? For nearly 50 years, CGI has been a key player in Space, Defence & Intelligence, trusted by governments and global organizations to deliver solutions that drive innovation and protect critical infrastructure. You'll be working on some of the most exciting projects in the world, including: Satellite Navigation Systems: Helping develop the European Space Agency's Galileo system, providing critical positioning services to millions worldwide. Military Communications & Cybersecurity: Working with the UK Ministry of Defence for over 40 years. Developing secure networks to safeguard national security. Space Exploration & Environmental Monitoring: Partnering with NASA and other agencies to contribute to earth observation satellites that monitor climate change. Benefits Along with a competitive salary and a £1000 joining bonus, you'll enjoy benefits that support every stage of your journey. You'll share in CGI's success through our matched share scheme, have access to private healthcare, well-being programmes, and professional training, and build financial security with a competitive pension. Beyond the day job, you'll connect with others through graduate networks, diversity groups, and social clubs that make your time at CGI both rewarding and enjoyable. Required qualifications to be successful in this role We're seeking ambitious graduates who are passionate about technology and eager to apply their skills to projects that make a real difference. You'll bring a strong academic background in STEM, curiosity to explore new ideas, and flexibility to take on diverse projects across the UK. Due to the sensitive nature of projects within the Space, Defence and Intelligence sector, candidates must meet security clearance requirements. All applicants must typically have 5 to 10 years of continuous residency in the UK, and be a UK national holding only a UK passport. You should have: A minimum 2:2 degree in computer science, engineering, physics, maths, or a related STEM field (some roles may require a 2:1).Passion for technology and innovation, with a problem-solving mindset.Flexibility to travel and work on projects across the UK.Eligibility for Baseline Personnel Security Standard (BPSS) clearance, with many roles requiring higher National Security Vetting (typically 5-10 years of continuous UK residency). Technical skills we value include: Programming Languages: Proficiency in one or more of C++, Java, Python, JavaScript, or C#. Systems & Tools: Familiarity with Linux/Unix, version control systems (e.g., Git), and DevOps tools (e.g., Docker, Kubernetes). Cloud Technologies: Exposure to platforms such as AWS, Azure, or Google Cloud. Software Development Practices: Understanding of Agile and DevOps methodologies. Networking & Cybersecurity: Awareness of networking protocols, firewalls, VPNs, and cybersecurity principles (highly valuable for defence-related projects). Data & Analytics: Experience with SQL, NoSQL, or analytics tools; interest in machine learning or AI technologies is a plus. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 20, 2026
Full time
Technical Graduate 2026 - Space Defence & Intelligence Position Description At CGI, we empower the next generation of innovators to shape the future of technology and security. As part of , you'll join a community of graduates who are turning ambition into action and possibility into progress. As a Technical Graduate in our Space, Defence & Intelligence business unit, you'll contribute to projects that protect national interests, advance space discovery and deliver intelligence solutions that matter. From your very first day, you'll be trusted to take ownership, think creatively and be supported by experts who will help you build the skills to define your career. Your future duties and responsibilities In this role, you'll apply your STEM expertise to projects that keep the UK and its global partners secure. You will: Design, develop, and test technical solutions for live projects.Collaborate with cross-functional teams to solve complex real-world challenges.Explore and apply emerging technologies in areas such as cyber, cloud, space, and mission systems.Support secure systems that underpin the UK's national infrastructure.Innovate alongside other graduates, taking part in early careers initiatives that go beyond your day-to-day role.Every contribution you make will help deliver outcomes with lasting impact. Locations Technical Graduate roles in our Space, Defence and Intelligence area are available in London, Leatherhead, Chippenham, Reading, Bristol , Gloucester and Manchester . As CGI is a consultancy, you may be required to work in different locations, so flexibility and a willingness to travel are key. Why Join Us? At CGI, you'll be part of a culture that celebrates diversity, inclusion, and collaboration, where your perspective is valued and your ideas contribute to meaningful outcomes. Your journey starts with a structured Early Careers Induction Programme, giving you the foundations to succeed, along with 24/7 e-learning and opportunities to gain professional certifications that build your expertise. You'll also join our Student Kick-start Initiative, where you'll collaborate with other graduates on creative projects that deliver impact beyond your day-to-day role. CGI is an unconditionally inclusive workplace where you are respected, your voice is heard, and you can be yourself. We were recognised in the Sunday Times Best Places to Work List 2025 and named a UK 'Best Employer' by the Financial Times. We proudly hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Why Choose CGI's Space, Defence and Intelligence? For nearly 50 years, CGI has been a key player in Space, Defence & Intelligence, trusted by governments and global organizations to deliver solutions that drive innovation and protect critical infrastructure. You'll be working on some of the most exciting projects in the world, including: Satellite Navigation Systems: Helping develop the European Space Agency's Galileo system, providing critical positioning services to millions worldwide. Military Communications & Cybersecurity: Working with the UK Ministry of Defence for over 40 years. Developing secure networks to safeguard national security. Space Exploration & Environmental Monitoring: Partnering with NASA and other agencies to contribute to earth observation satellites that monitor climate change. Benefits Along with a competitive salary and a £1000 joining bonus, you'll enjoy benefits that support every stage of your journey. You'll share in CGI's success through our matched share scheme, have access to private healthcare, well-being programmes, and professional training, and build financial security with a competitive pension. Beyond the day job, you'll connect with others through graduate networks, diversity groups, and social clubs that make your time at CGI both rewarding and enjoyable. Required qualifications to be successful in this role We're seeking ambitious graduates who are passionate about technology and eager to apply their skills to projects that make a real difference. You'll bring a strong academic background in STEM, curiosity to explore new ideas, and flexibility to take on diverse projects across the UK. Due to the sensitive nature of projects within the Space, Defence and Intelligence sector, candidates must meet security clearance requirements. All applicants must typically have 5 to 10 years of continuous residency in the UK, and be a UK national holding only a UK passport. You should have: A minimum 2:2 degree in computer science, engineering, physics, maths, or a related STEM field (some roles may require a 2:1).Passion for technology and innovation, with a problem-solving mindset.Flexibility to travel and work on projects across the UK.Eligibility for Baseline Personnel Security Standard (BPSS) clearance, with many roles requiring higher National Security Vetting (typically 5-10 years of continuous UK residency). Technical skills we value include: Programming Languages: Proficiency in one or more of C++, Java, Python, JavaScript, or C#. Systems & Tools: Familiarity with Linux/Unix, version control systems (e.g., Git), and DevOps tools (e.g., Docker, Kubernetes). Cloud Technologies: Exposure to platforms such as AWS, Azure, or Google Cloud. Software Development Practices: Understanding of Agile and DevOps methodologies. Networking & Cybersecurity: Awareness of networking protocols, firewalls, VPNs, and cybersecurity principles (highly valuable for defence-related projects). Data & Analytics: Experience with SQL, NoSQL, or analytics tools; interest in machine learning or AI technologies is a plus. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Exponential-e Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company. We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do. Job Description Overall purpose of the job: You will be working as part of the Core Network Operations team who are responsible for all aspects of maintaining the core network and configuring customer solutions. This team sits at level 4 of the engineering hierarchy and is responsible for providing advanced support for the 2nd and 3rd line service desk teams and the network infrastructure used to deliver services to customers. This includes the MPLS, Data Centre and Optical network. Key responsibilities for this job: Work on projects predominately involving maintenance of the existing Infrastructure and introducing any service improvement and automation Implementing projects within the deadline. Acting as a senior technical escalation point within the Core Network Operations team for both faults and network changes. Provide technical support for the development, implementation and administration of new and existing services Ensure the timely and accurate delivery of technology products and services Interface with multiple areas of technology and multiple departments to support in implementation of new solutions and products Act as a technical mentor to other engineers Where required you would be expected to work directly with the other teams within the business which include the Service Desk and the Implementation teams. Due to the nature of the role you will be expected to fulfil some of your tasks out of hours and to be part of the on-call rota. Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member Knowledge and experience required: Experience with various methods of load balancing Strong troubleshooting ability Service Provider networks MPLS, L3 VPN Routing protocols (inc. IS-IS & BGP, OSPF) Switching protocols (preferably VRRP, VPLS, Dot1Q, QinQ) Desirable knowledge and experience: Working knowledge of SDN concepts EVPN/VXLAN Experience with BGP Peering, Transit Scripting skills (Python / Bash / similar) Nokia 7450 & 7750 switches F5 Load Balancers Fortigate firewalls Optical Multiplexers Our People Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.
Apr 20, 2026
Full time
Exponential-e Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company. We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do. Job Description Overall purpose of the job: You will be working as part of the Core Network Operations team who are responsible for all aspects of maintaining the core network and configuring customer solutions. This team sits at level 4 of the engineering hierarchy and is responsible for providing advanced support for the 2nd and 3rd line service desk teams and the network infrastructure used to deliver services to customers. This includes the MPLS, Data Centre and Optical network. Key responsibilities for this job: Work on projects predominately involving maintenance of the existing Infrastructure and introducing any service improvement and automation Implementing projects within the deadline. Acting as a senior technical escalation point within the Core Network Operations team for both faults and network changes. Provide technical support for the development, implementation and administration of new and existing services Ensure the timely and accurate delivery of technology products and services Interface with multiple areas of technology and multiple departments to support in implementation of new solutions and products Act as a technical mentor to other engineers Where required you would be expected to work directly with the other teams within the business which include the Service Desk and the Implementation teams. Due to the nature of the role you will be expected to fulfil some of your tasks out of hours and to be part of the on-call rota. Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member Knowledge and experience required: Experience with various methods of load balancing Strong troubleshooting ability Service Provider networks MPLS, L3 VPN Routing protocols (inc. IS-IS & BGP, OSPF) Switching protocols (preferably VRRP, VPLS, Dot1Q, QinQ) Desirable knowledge and experience: Working knowledge of SDN concepts EVPN/VXLAN Experience with BGP Peering, Transit Scripting skills (Python / Bash / similar) Nokia 7450 & 7750 switches F5 Load Balancers Fortigate firewalls Optical Multiplexers Our People Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.
We are seeking a senior finance leader to lead and transform the Record-to-Report (R2R) function within our European Shared Service Centre. This is a pivotal role in moving from a fragmented, transaction-led model to a standardised, high-quality and value-adding controlling and reporting service supporting European entities and manufacturing operations. Client Details Our client is a global manufacturing company committed to delivering high-quality products. They operate in a fast-paced, collaborative environment with a strong focus on continuous improvement, sustainability and developing our people. This company is based in Wantage in South Oxfordshire and operates with flexible working hours with an on site working model. Description As the EMEA Finance Manager, you will be accountable for the integrity, accuracy and timeliness of financial reporting across Europe, including management reporting, statutory accounts, balance sheet governance and SOX-controlled processes. You will lead and develop a multi-layered team, embed best-practice R2R standards, and act as the primary interface with Group Finance, Tax, Treasury and external auditors. This role offers a significant opportunity to drive finance transformation, elevate controlling capability, and embed continuous improvement through process standardisation, automation and system optimisation (SAP S/4HANA, OneStream). Key responsibilities Lead end-to-end month-end, quarter-end and year-end close across EMEA Own management reporting, forecasting support and performance analysis Ensure robust balance sheet control, governance and SOX compliance Lead statutory reporting and external audit coordination Build a high-performing, service-oriented R2R and controlling team Drive standardisation, automation and process excellence across Europe Partner credibly with senior stakeholders up to VP Finance level . Profile A successful EMEA Finance Manager should have: Fully qualified accountant (ACA,ACCA,CIMA or equivalent) Significant senior experience in Financial Reporting within a complex, multi-entity environment Strong finance background ideally with transformation experience Deep understanding of controlling, IFRS/US GAAP and balance sheet governance Comfortable operating in a US-listed, SOX-controlled environment Collaborative, resilient leader with a strong delivery and coaching mindset Job Offer Competitive salary ranging from £80,000 to £85,000 per annum. Opportunity to work in an office-based role in South Oxfordshire near to the Didcot area. Permanent position with stability and growth potential. Collaborative and professional company culture. Exposure to the industrial/manufacturing sector with opportunities to contribute to key business decisions. If you are ready to take the next step in your career as an EMEA Finance Manager, we encourage you to apply for this exciting opportunity today!
Apr 20, 2026
Full time
We are seeking a senior finance leader to lead and transform the Record-to-Report (R2R) function within our European Shared Service Centre. This is a pivotal role in moving from a fragmented, transaction-led model to a standardised, high-quality and value-adding controlling and reporting service supporting European entities and manufacturing operations. Client Details Our client is a global manufacturing company committed to delivering high-quality products. They operate in a fast-paced, collaborative environment with a strong focus on continuous improvement, sustainability and developing our people. This company is based in Wantage in South Oxfordshire and operates with flexible working hours with an on site working model. Description As the EMEA Finance Manager, you will be accountable for the integrity, accuracy and timeliness of financial reporting across Europe, including management reporting, statutory accounts, balance sheet governance and SOX-controlled processes. You will lead and develop a multi-layered team, embed best-practice R2R standards, and act as the primary interface with Group Finance, Tax, Treasury and external auditors. This role offers a significant opportunity to drive finance transformation, elevate controlling capability, and embed continuous improvement through process standardisation, automation and system optimisation (SAP S/4HANA, OneStream). Key responsibilities Lead end-to-end month-end, quarter-end and year-end close across EMEA Own management reporting, forecasting support and performance analysis Ensure robust balance sheet control, governance and SOX compliance Lead statutory reporting and external audit coordination Build a high-performing, service-oriented R2R and controlling team Drive standardisation, automation and process excellence across Europe Partner credibly with senior stakeholders up to VP Finance level . Profile A successful EMEA Finance Manager should have: Fully qualified accountant (ACA,ACCA,CIMA or equivalent) Significant senior experience in Financial Reporting within a complex, multi-entity environment Strong finance background ideally with transformation experience Deep understanding of controlling, IFRS/US GAAP and balance sheet governance Comfortable operating in a US-listed, SOX-controlled environment Collaborative, resilient leader with a strong delivery and coaching mindset Job Offer Competitive salary ranging from £80,000 to £85,000 per annum. Opportunity to work in an office-based role in South Oxfordshire near to the Didcot area. Permanent position with stability and growth potential. Collaborative and professional company culture. Exposure to the industrial/manufacturing sector with opportunities to contribute to key business decisions. If you are ready to take the next step in your career as an EMEA Finance Manager, we encourage you to apply for this exciting opportunity today!
Director of Sales - London Director of Sales Director of Sales Competitive + Bonus + Company Benefits Full Time Kings Cross International Travel London sets the perfect stage for The Standard's first European flagship and since opening in 2019, The Standard, London has firmly established itself as one of the capital's most dynamic lifestyle hotels. Set in King's Cross within the hotel's iconic brutalist building, The Standard brings its design-led, culture-driven, activation-heavy philosophy to the heart of the city. With 266 guestrooms ranging from snug Cosy Cores to terraced suites with outdoor bathtubs overlooking St Pancras Station. A constant programme of Happenings, from DJs and brunches to live music and cultural panels, the hotel has become both a neighbourhood fixture and an international destination. Our Restaurants, Bars, and Rooftop terraces are legendary, and The Standard is known worldwide for nightlife and culturally relevant dining. Isla offers seasonal, produce-led menus on a serene garden terrace; Double Standard pairs American diner spirit with British pub classics; The Rooftop serves cocktails and pizza with panoramic London views; and Decimo brings bold Mexican Spanish cooking, mezcal, and skyline views via our iconic red-pill lift. Together, these venues create a complex, high-volume, multi-outlet operation running from early morning through late night, welcoming hotel guests, London locals, and international visitors alike. In London, The Standard's signature mix of playful, sophisticated, and unexpected hospitality continues to evolve, rooted firmly in the culture and energy of the city. We are now looking for a commercially astute, strategic and culturally connected Director of Sales who will embody our Anything but Standard ethos and lead the next chapter of revenue growth for our London flagship. Your role As our Director of Sales , you will work in close partnership with our General Manager, Executive Committee and Global Sales teams to lead and evolve the Sales function at The Standard, London. You will oversee a team of proactive Sales Managers across Corporate, Groups, MICE, Entertainment and Leisure segments, providing clear direction, coaching and accountability to ensure individual and collective targets are achieved. You will set the pace, define the strategy and inspire a high-performance culture that reflects both commercial discipline and creative flair. Working alongside the Director of Revenue, you will play a key role in defining and delivering the annual revenue budget, contributing to pricing strategy, segmentation, need period focus and market share growth. You will translate business intelligence and market data into actionable sales plans that drive ADR, RevPAR and total account performance. In collaboration with Marketing, you will help shape campaigns, partnerships and brand activations that convert cultural relevance into commercial success. You will also work closely with our Events team to ensure alignment between proactive sales efforts and reactive event conversion. As the senior sales lead on property, you will represent The Standard in the London market and internationally. This will include hosting VIP clients, leading key negotiations, attending industry events and trade shows, and developing strategic relationships across corporate travel, agency, luxury leisure, entertainment and creative industries. Beyond property-level focus, you will contribute to wider regional and brand sales initiatives, supporting pan-European strategies and key inbound markets to London, ensuring The Standard remains competitive, visible and culturally ahead of the curve. This is not a standard Director of Sales role. You will need to balance strategic leadership with hands-on commercial execution, and bring personality, presence and pace to match the energy of the hotel itself. Do you have what it takes to be our Director of Sales at The Standard, London? We are seeking a confident, commercially driven and highly connected sales leader with significant experience in the London hospitality market. In addition to this, you will also have: A minimum of 5+ years' Senior Sales experience, with at least 2-3 years operating at Director of Sale s level within a 4- or 5-star Lifestyle or large central London hotel A strong understanding of the London hotel landscape, market dynamics, feeder markets and current travel trends Proven experience managing and developing high-performing sales teams, setting KPIs and driving measurable results Demonstrated success in developing revenue budgets and implementing strategic sales plans across multiple market segments A well-established network of corporate, agency, TMC, MICE, entertainment and luxury leisure contacts Experience leading annual RFP processes and managing key global accounts Strong commercial acumen with the ability to interpret data, pace and performance reports to inform strategy Experience producing detailed monthly sales and business reports for both ownership and corporate stakeholders Proficiency in Opera PMS, CRM systems and major RFP platforms (Lanyon, HRS), along with strong Microsoft Office skills. Prior use of Envision would be an advantage Exceptional negotiation skills and sound decision-making ability, remaining calm and focused in a fast-paced environment Due to the nature of this role candidates must be able to undertake regualr international travel Above all, you will bring energy, individuality and a passion for culturally relevant hospitality. You thrive in high-volume, high-energy environments and lead from the front, setting the tone for what "Anything but Standard" truly means. If you believe you have what it takes to lead the Sales function at one of London's most dynamic lifestyle hotels, we would love to hear from you. All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates prior to commencing employment. Benefits Include Bonus Scheme International Travel Business & Personal Travel Insurance Meals on duty 28 Days Holiday rising to 33 days with service Pension Scheme Life Assurance (4 x Annual Salary) Medical Assistance (including online GP and Physio) Employee Assistance Programme with Well-being service Membership to Headspace Meditation app Discount platform including GYM Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Standard and Hyatt properties world wide Growth and Development opportunities internationally with Hyatt In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to 1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities
Apr 20, 2026
Full time
Director of Sales - London Director of Sales Director of Sales Competitive + Bonus + Company Benefits Full Time Kings Cross International Travel London sets the perfect stage for The Standard's first European flagship and since opening in 2019, The Standard, London has firmly established itself as one of the capital's most dynamic lifestyle hotels. Set in King's Cross within the hotel's iconic brutalist building, The Standard brings its design-led, culture-driven, activation-heavy philosophy to the heart of the city. With 266 guestrooms ranging from snug Cosy Cores to terraced suites with outdoor bathtubs overlooking St Pancras Station. A constant programme of Happenings, from DJs and brunches to live music and cultural panels, the hotel has become both a neighbourhood fixture and an international destination. Our Restaurants, Bars, and Rooftop terraces are legendary, and The Standard is known worldwide for nightlife and culturally relevant dining. Isla offers seasonal, produce-led menus on a serene garden terrace; Double Standard pairs American diner spirit with British pub classics; The Rooftop serves cocktails and pizza with panoramic London views; and Decimo brings bold Mexican Spanish cooking, mezcal, and skyline views via our iconic red-pill lift. Together, these venues create a complex, high-volume, multi-outlet operation running from early morning through late night, welcoming hotel guests, London locals, and international visitors alike. In London, The Standard's signature mix of playful, sophisticated, and unexpected hospitality continues to evolve, rooted firmly in the culture and energy of the city. We are now looking for a commercially astute, strategic and culturally connected Director of Sales who will embody our Anything but Standard ethos and lead the next chapter of revenue growth for our London flagship. Your role As our Director of Sales , you will work in close partnership with our General Manager, Executive Committee and Global Sales teams to lead and evolve the Sales function at The Standard, London. You will oversee a team of proactive Sales Managers across Corporate, Groups, MICE, Entertainment and Leisure segments, providing clear direction, coaching and accountability to ensure individual and collective targets are achieved. You will set the pace, define the strategy and inspire a high-performance culture that reflects both commercial discipline and creative flair. Working alongside the Director of Revenue, you will play a key role in defining and delivering the annual revenue budget, contributing to pricing strategy, segmentation, need period focus and market share growth. You will translate business intelligence and market data into actionable sales plans that drive ADR, RevPAR and total account performance. In collaboration with Marketing, you will help shape campaigns, partnerships and brand activations that convert cultural relevance into commercial success. You will also work closely with our Events team to ensure alignment between proactive sales efforts and reactive event conversion. As the senior sales lead on property, you will represent The Standard in the London market and internationally. This will include hosting VIP clients, leading key negotiations, attending industry events and trade shows, and developing strategic relationships across corporate travel, agency, luxury leisure, entertainment and creative industries. Beyond property-level focus, you will contribute to wider regional and brand sales initiatives, supporting pan-European strategies and key inbound markets to London, ensuring The Standard remains competitive, visible and culturally ahead of the curve. This is not a standard Director of Sales role. You will need to balance strategic leadership with hands-on commercial execution, and bring personality, presence and pace to match the energy of the hotel itself. Do you have what it takes to be our Director of Sales at The Standard, London? We are seeking a confident, commercially driven and highly connected sales leader with significant experience in the London hospitality market. In addition to this, you will also have: A minimum of 5+ years' Senior Sales experience, with at least 2-3 years operating at Director of Sale s level within a 4- or 5-star Lifestyle or large central London hotel A strong understanding of the London hotel landscape, market dynamics, feeder markets and current travel trends Proven experience managing and developing high-performing sales teams, setting KPIs and driving measurable results Demonstrated success in developing revenue budgets and implementing strategic sales plans across multiple market segments A well-established network of corporate, agency, TMC, MICE, entertainment and luxury leisure contacts Experience leading annual RFP processes and managing key global accounts Strong commercial acumen with the ability to interpret data, pace and performance reports to inform strategy Experience producing detailed monthly sales and business reports for both ownership and corporate stakeholders Proficiency in Opera PMS, CRM systems and major RFP platforms (Lanyon, HRS), along with strong Microsoft Office skills. Prior use of Envision would be an advantage Exceptional negotiation skills and sound decision-making ability, remaining calm and focused in a fast-paced environment Due to the nature of this role candidates must be able to undertake regualr international travel Above all, you will bring energy, individuality and a passion for culturally relevant hospitality. You thrive in high-volume, high-energy environments and lead from the front, setting the tone for what "Anything but Standard" truly means. If you believe you have what it takes to lead the Sales function at one of London's most dynamic lifestyle hotels, we would love to hear from you. All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates prior to commencing employment. Benefits Include Bonus Scheme International Travel Business & Personal Travel Insurance Meals on duty 28 Days Holiday rising to 33 days with service Pension Scheme Life Assurance (4 x Annual Salary) Medical Assistance (including online GP and Physio) Employee Assistance Programme with Well-being service Membership to Headspace Meditation app Discount platform including GYM Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Standard and Hyatt properties world wide Growth and Development opportunities internationally with Hyatt In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to 1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities
Digital Solution Architect UK Hybrid Working Akkodis are currently working in partnership with a leading transformation consultancy that helps organisations solve complex challenges and deliver meaningful digital change. We are looking for a Digital Solution Architect to join a dynamic Digital Architecture team. If you enjoy combining technical depth with business insight - and want to influence how digital products and services are designed and delivered - this role could be for you. The role As a Solution Architect, you will play a key role in designing and shaping end-to-end digital solutions for a wide range of clients. You will work as part of agile, product-focused teams, helping define architectures that support innovative services, new digital products and large-scale technology transformation. You will operate across the full lifecycle - from early concept and experimentation through to delivery - providing both strategic direction and hands-on technical leadership. What you'll be doing Designing end-to-end digital solutions aligned to business goals and user needs Defining architectural approaches, standards and patterns and ensuring consistent application Working closely with clients in agile, customer-centric delivery teams Providing technical leadership and guidance to scrum teams and product designers Building and validating ideas through prototypes, MVPs, spikes and pilots Assessing technical feasibility and translating complex ideas into practical solutions Collaborating with UX designers, service designers and developers to enable rapid, iterative delivery You will also have opportunities to: Support business development activities such as proposals, bids and client pitches Contribute to internal initiatives, propositions, campaigns and thought leadership Develop your own skills through training, certifications and learning programmes What we're looking for We are seeking someone who can connect technology decisions to tangible business outcomes. Experience delivering digital solutions on one or more cloud platforms (AWS, Azure or GCP) Strong knowledge of cloud-native architectures, including PaaS, SaaS, serverless and microservices Confidence working in agile environments, balancing speed, governance and quality Hands-on experience building and testing applications or prototypes Ability to communicate effectively with both technical and non-technical stakeholders Experience designing solutions that are cost-effective, scalable and user-centred Awareness of current and emerging technology trends, with experience across DevOps and waterfall delivery Desire to develop others through mentoring, coaching or line management Eligible for security clearance. Why join? You will work in multi-disciplinary teams alongside experienced architects, consultants and business specialists, helping clients achieve measurable outcomes through technology. Opportunities to work on high-impact digital transformation programmes A collaborative culture that values curiosity, innovation and professional growth Clear investment in career development and progression Hybrid and flexible working to support work-life balance A strong focus on wellbeing, inclusion and employee support Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 20, 2026
Full time
Digital Solution Architect UK Hybrid Working Akkodis are currently working in partnership with a leading transformation consultancy that helps organisations solve complex challenges and deliver meaningful digital change. We are looking for a Digital Solution Architect to join a dynamic Digital Architecture team. If you enjoy combining technical depth with business insight - and want to influence how digital products and services are designed and delivered - this role could be for you. The role As a Solution Architect, you will play a key role in designing and shaping end-to-end digital solutions for a wide range of clients. You will work as part of agile, product-focused teams, helping define architectures that support innovative services, new digital products and large-scale technology transformation. You will operate across the full lifecycle - from early concept and experimentation through to delivery - providing both strategic direction and hands-on technical leadership. What you'll be doing Designing end-to-end digital solutions aligned to business goals and user needs Defining architectural approaches, standards and patterns and ensuring consistent application Working closely with clients in agile, customer-centric delivery teams Providing technical leadership and guidance to scrum teams and product designers Building and validating ideas through prototypes, MVPs, spikes and pilots Assessing technical feasibility and translating complex ideas into practical solutions Collaborating with UX designers, service designers and developers to enable rapid, iterative delivery You will also have opportunities to: Support business development activities such as proposals, bids and client pitches Contribute to internal initiatives, propositions, campaigns and thought leadership Develop your own skills through training, certifications and learning programmes What we're looking for We are seeking someone who can connect technology decisions to tangible business outcomes. Experience delivering digital solutions on one or more cloud platforms (AWS, Azure or GCP) Strong knowledge of cloud-native architectures, including PaaS, SaaS, serverless and microservices Confidence working in agile environments, balancing speed, governance and quality Hands-on experience building and testing applications or prototypes Ability to communicate effectively with both technical and non-technical stakeholders Experience designing solutions that are cost-effective, scalable and user-centred Awareness of current and emerging technology trends, with experience across DevOps and waterfall delivery Desire to develop others through mentoring, coaching or line management Eligible for security clearance. Why join? You will work in multi-disciplinary teams alongside experienced architects, consultants and business specialists, helping clients achieve measurable outcomes through technology. Opportunities to work on high-impact digital transformation programmes A collaborative culture that values curiosity, innovation and professional growth Clear investment in career development and progression Hybrid and flexible working to support work-life balance A strong focus on wellbeing, inclusion and employee support Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
IT Support Engineer We are working alongside a vibrant digital agency who provide a range of software, hardware, and hosting solutions to clients across the UK. They have been going through a period of rapid growth and have a large ongoing demand for continued support services. The role of IT Support engineer is a varied you will be providing technical support via email, phone or face to face on a client site, you will experience a of diverse technology stack where no two days will be the same. Key Skills Full UK driving licence Customer service experience, Able to provide a high standard of customer service Knowledge of Microsoft server and desktop operating systems Basic networks diagnostics and troubleshooting skills Have commercial experience working with Azure Remote access VPN Setup Experience with Microsoft office 365 administration Exemplary telephone manner Beneficial skills Microsoft certifications Knowledge of VMWare & Hyper-V deployment WAN, LAN, WLAN, NAT, Firewalls MS Exchange administration Previous experience working in an agency or MSP Telephony administration exposure. If you are interested in this role and have the skills required, please contact or send your CV to . Please note this role is office based and candidates must be able to commute to the office on a daily basis and occasional travel to customer sites as required by their employer. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Apr 20, 2026
Full time
IT Support Engineer We are working alongside a vibrant digital agency who provide a range of software, hardware, and hosting solutions to clients across the UK. They have been going through a period of rapid growth and have a large ongoing demand for continued support services. The role of IT Support engineer is a varied you will be providing technical support via email, phone or face to face on a client site, you will experience a of diverse technology stack where no two days will be the same. Key Skills Full UK driving licence Customer service experience, Able to provide a high standard of customer service Knowledge of Microsoft server and desktop operating systems Basic networks diagnostics and troubleshooting skills Have commercial experience working with Azure Remote access VPN Setup Experience with Microsoft office 365 administration Exemplary telephone manner Beneficial skills Microsoft certifications Knowledge of VMWare & Hyper-V deployment WAN, LAN, WLAN, NAT, Firewalls MS Exchange administration Previous experience working in an agency or MSP Telephony administration exposure. If you are interested in this role and have the skills required, please contact or send your CV to . Please note this role is office based and candidates must be able to commute to the office on a daily basis and occasional travel to customer sites as required by their employer. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Principal Electrical Design Engineer - Protection & Control Scotland Region Permanent - Full Time, hybrid Salary Competitive + Car Allowance + Flexible Benefits Summary: This role involves designing and overseeing the implementation of protection schemes, control systems, and related equipment to ensure the safe and reliable operation of power networks, substations, and Transmissions and Distribution electrical infrastructure. Position requires technical expertise and vast experience working in Transmission and Distribution sector for protection & control and Substation Automation system/SCADA design (from 11kV up to 400kV). Candidate should lead the design and specification of protection and control systems for electrical substations, powerplants, and transmission/distribution networks. Roles & Responsibilities: Candidate is responsible to develop protection settings, relay PSL files, coordination studies, including fault detection and isolation strategies. Candidates should have complete knowledge of all TSO/DNO standards & specifications with respect to P&C Design & Calculations, as well as overall Substation Design Works. He/She should ensure compliance with relevant national and international standards (e.g., IEC, BS, IEEE) in protection system design. Candidate should have good knowledge of substation primary design and substation equipment/switchgear specifications. He/She should ensure that the design meets safety standards and regulatory requirements, incorporating protection against electrical hazards, arc flash, and other safety concerns. Design, implement and maintain SCADA/communication systems for a variety of clients in sectors including utilities, oil and gas, manufacturing, industrial automation and various other communication networks. Configure and optimize network infrastructure & communication protocols such as IEC 61850; Distributed Network Protocol (DNP 3); Parallel Redundancy Protocol (PRP); Precision Time Protocol (PTP); Network Time Protocol (NTP); Simplified Network Time Protocol (NTP), Modbus, OPC, Profibus, etc for seamless integration with field devices, including RTUs, PLCs, IEDs, etc, also ensure stable connectivity between SCADA centres & remote sites, and configure secure VPNs & remote access protocols to allow for safe, off-site monitoring and control. Understand client requirements & produce network architecture philosophy diagram, IED telecommunication diagram, SCADA & Telecommunications Panel design, Network IP allocation, I/O Schedules, Cable & Core schedules, etc. Assist with the setup and commissioning of SCADA systems at client sites, troubleshoot field devices and network communication issues, perform preventive and corrective maintenance on SCADA infrastructure and associated hardware. Efficiently design/develop the SCADA/communication systems (e.g., Ignition, Siemens WinCC, GE iFIX, etc) to ensure real-time data acquisition and control for critical infrastructure. Provide remote support for troubleshooting SCADA system and network issues, ensuring minimal downtime and swift resolution of critical incidents. Conduct system upgrades, testing, and validation for new features, components, and patches. Implement cybersecurity measures to safeguard SCADA systems against emerging threats. Collaborate with cross-functional teams to ensure smooth integration and deployment of SCADA systems. Candidate should have experience in tendering, pricing jobs, proposal creation. Candidate should be actively participating in work winning process. Candidate should be capable of technically assessing engineering problems and critically evaluating a range of technical solutions. Unwavering confidence in technically assessing engineering problems and critically evaluating a range of technical solutions will be instrumental in pursuit of engineering excellence. Exemplary communication skills to demonstrate diligence, prioritize tasks effectively, and ensure a thorough understanding of relevant legislation, including CDM and ESQCR. This knowledge will be pivotal in managing Transmission and Distribution network. Collaborate closely with other designers, construction professionals, and engineering teams. Liaise effectively with the Power Systems, Primary and Civil design departments to ensure that all objectives are met and that the best possible design is submitted. Review and provide constructive feedback on the reports and drawings done by Junior & Senior Engineers. Provide technical leadership and mentoring to junior engineers in the design, analysis, and commissioning of protection systems. What we're looking for : Experience: Extensive experience in electrical protection and control system design, Substation Automation and SCADA system typically 12-15 years, with a proven track record of delivering complex projects within the power sector. Technical and Professional knowledge and experience associated with the role. Candidate should have vast experience in crafting Single Line Diagrams, AC & DC Schematic Drawings, Panel General Arrangements, Panel Wiring Diagrams, Switchgear Termination/interconnection drawings, Block Cable Diagrams/Schedules, and performing cable specification/sizing calculations, battery sizing calculations, CT/VT sizing, multicore sizing, Relays CORTEC/specifications. Candidate should have experience in testing & commissioning of P&C, SCADA/Communication/SAS panels. Should be able to Identify potential risks and failures within protection and SCADA systems and propose mitigation strategies. Candidate should have good knowledge & experience working with AutoCAD. Qualifications: Education: Bachelor's degree in electrical engineering (typically 2:1 or above) in Electrical Engineering, Power Systems, or a related field. A master's degree may be preferred for senior roles.Chartered Status (Preferred): Chartered Engineer (CEng) status with a professional body such as the Institution of Engineering and Technology (IET) or the Institution of Electrical Engineers (IEE) is highly desirable.Certifications (Optional): Professional certifications such as NEBOSH for health and safety, or specific training in protection and control system design, may be beneficial.Candidate should have experience working in Substation Automation Syste
Apr 19, 2026
Full time
Principal Electrical Design Engineer - Protection & Control Scotland Region Permanent - Full Time, hybrid Salary Competitive + Car Allowance + Flexible Benefits Summary: This role involves designing and overseeing the implementation of protection schemes, control systems, and related equipment to ensure the safe and reliable operation of power networks, substations, and Transmissions and Distribution electrical infrastructure. Position requires technical expertise and vast experience working in Transmission and Distribution sector for protection & control and Substation Automation system/SCADA design (from 11kV up to 400kV). Candidate should lead the design and specification of protection and control systems for electrical substations, powerplants, and transmission/distribution networks. Roles & Responsibilities: Candidate is responsible to develop protection settings, relay PSL files, coordination studies, including fault detection and isolation strategies. Candidates should have complete knowledge of all TSO/DNO standards & specifications with respect to P&C Design & Calculations, as well as overall Substation Design Works. He/She should ensure compliance with relevant national and international standards (e.g., IEC, BS, IEEE) in protection system design. Candidate should have good knowledge of substation primary design and substation equipment/switchgear specifications. He/She should ensure that the design meets safety standards and regulatory requirements, incorporating protection against electrical hazards, arc flash, and other safety concerns. Design, implement and maintain SCADA/communication systems for a variety of clients in sectors including utilities, oil and gas, manufacturing, industrial automation and various other communication networks. Configure and optimize network infrastructure & communication protocols such as IEC 61850; Distributed Network Protocol (DNP 3); Parallel Redundancy Protocol (PRP); Precision Time Protocol (PTP); Network Time Protocol (NTP); Simplified Network Time Protocol (NTP), Modbus, OPC, Profibus, etc for seamless integration with field devices, including RTUs, PLCs, IEDs, etc, also ensure stable connectivity between SCADA centres & remote sites, and configure secure VPNs & remote access protocols to allow for safe, off-site monitoring and control. Understand client requirements & produce network architecture philosophy diagram, IED telecommunication diagram, SCADA & Telecommunications Panel design, Network IP allocation, I/O Schedules, Cable & Core schedules, etc. Assist with the setup and commissioning of SCADA systems at client sites, troubleshoot field devices and network communication issues, perform preventive and corrective maintenance on SCADA infrastructure and associated hardware. Efficiently design/develop the SCADA/communication systems (e.g., Ignition, Siemens WinCC, GE iFIX, etc) to ensure real-time data acquisition and control for critical infrastructure. Provide remote support for troubleshooting SCADA system and network issues, ensuring minimal downtime and swift resolution of critical incidents. Conduct system upgrades, testing, and validation for new features, components, and patches. Implement cybersecurity measures to safeguard SCADA systems against emerging threats. Collaborate with cross-functional teams to ensure smooth integration and deployment of SCADA systems. Candidate should have experience in tendering, pricing jobs, proposal creation. Candidate should be actively participating in work winning process. Candidate should be capable of technically assessing engineering problems and critically evaluating a range of technical solutions. Unwavering confidence in technically assessing engineering problems and critically evaluating a range of technical solutions will be instrumental in pursuit of engineering excellence. Exemplary communication skills to demonstrate diligence, prioritize tasks effectively, and ensure a thorough understanding of relevant legislation, including CDM and ESQCR. This knowledge will be pivotal in managing Transmission and Distribution network. Collaborate closely with other designers, construction professionals, and engineering teams. Liaise effectively with the Power Systems, Primary and Civil design departments to ensure that all objectives are met and that the best possible design is submitted. Review and provide constructive feedback on the reports and drawings done by Junior & Senior Engineers. Provide technical leadership and mentoring to junior engineers in the design, analysis, and commissioning of protection systems. What we're looking for : Experience: Extensive experience in electrical protection and control system design, Substation Automation and SCADA system typically 12-15 years, with a proven track record of delivering complex projects within the power sector. Technical and Professional knowledge and experience associated with the role. Candidate should have vast experience in crafting Single Line Diagrams, AC & DC Schematic Drawings, Panel General Arrangements, Panel Wiring Diagrams, Switchgear Termination/interconnection drawings, Block Cable Diagrams/Schedules, and performing cable specification/sizing calculations, battery sizing calculations, CT/VT sizing, multicore sizing, Relays CORTEC/specifications. Candidate should have experience in testing & commissioning of P&C, SCADA/Communication/SAS panels. Should be able to Identify potential risks and failures within protection and SCADA systems and propose mitigation strategies. Candidate should have good knowledge & experience working with AutoCAD. Qualifications: Education: Bachelor's degree in electrical engineering (typically 2:1 or above) in Electrical Engineering, Power Systems, or a related field. A master's degree may be preferred for senior roles.Chartered Status (Preferred): Chartered Engineer (CEng) status with a professional body such as the Institution of Engineering and Technology (IET) or the Institution of Electrical Engineers (IEE) is highly desirable.Certifications (Optional): Professional certifications such as NEBOSH for health and safety, or specific training in protection and control system design, may be beneficial.Candidate should have experience working in Substation Automation Syste
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit or follow us on LinkedIn. Implementation Managers work with our largest, most complex customer implementations. They work closely with Ironclad Legal Engineers in the design and implementation of Ironclad's core product - automated workflows for contracting - which shape the way our customers handle contracts and do business across their organization. Implementation Managers oversee the entirety of the project including identifying project resources, tracking progress against success metrics, managing delivery risks and keeping stakeholders informed. As an Implementation Manager you are responsible for project success and will drive the high level strategy that enables our customers to have a smooth transition to Ironclad. Implementation Managers are customer centric, master influencers, and technologically fluent. They know how to get the right people and resources in the room to deliver. In addition to impacting customers through project oversight, we are looking for a strategic thinker who is interested in improving processes and pursuing initiatives to help our team continually grow and provide the best services to customers. This is a hybrid role based out of our London office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. Candidates must have the unrestricted right to work in the United Kingdom. What You Will Be Doing: Manage a portfolio of multiple projects at a time. This includes overseeing project deliverables and proactively identifying risks Serve as the primary project escalation point of contact Ensure alignment across all teams, internal and external Build, maintain, and track project timelines in order to deliver on time and in scope deployments Collaborate with Legal Engineers and Customers Success Managers to ensure a smooth and successful customer experience from kick off to go live Contribute to our scale efforts by improving our project management and delivery operations processes and contributing to our best practices What We're Looking For: 7+ years as a customer facing project manager, technical program manager, or management consultant. Experience running complex technical projects, specifically including agile sprint planning, user acceptance testing, quality assurance and software release processes. You are a persuasive, results driven customer influencer with outstanding interpersonal skills. You're an exceptional verbal and written communicator. You are able to partner effectively with C Suite, VP, and Director level contacts, along with day to day users of the software. You are a team player who can work effectively in teams of technical and non technical individuals. You are skilled at collaborating with diverse teams. You can learn and drive outcomes with minimal supervision. You have a bias towards action, and gravitate towards environments where you have outsized influence on the success of outcomes for customers and colleagues. Base Salary Range: £90,000 - £102,000 The base salary range represents the minimum and maximum of the salary range for this position based out of our London office. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. UK Employee Benefits at Ironclad: Private Medical & Dental insurance, covered at 100% for you and dependents Life assurance and Income Protection Generous leave policies, including parental leave, medical leave, and compassionate leave Family-forming support through Maven for you and your partner Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use Standard pension contribution scheme Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at US Full-Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market leading leave policies, including gender neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at UK Employee specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Apr 19, 2026
Full time
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit or follow us on LinkedIn. Implementation Managers work with our largest, most complex customer implementations. They work closely with Ironclad Legal Engineers in the design and implementation of Ironclad's core product - automated workflows for contracting - which shape the way our customers handle contracts and do business across their organization. Implementation Managers oversee the entirety of the project including identifying project resources, tracking progress against success metrics, managing delivery risks and keeping stakeholders informed. As an Implementation Manager you are responsible for project success and will drive the high level strategy that enables our customers to have a smooth transition to Ironclad. Implementation Managers are customer centric, master influencers, and technologically fluent. They know how to get the right people and resources in the room to deliver. In addition to impacting customers through project oversight, we are looking for a strategic thinker who is interested in improving processes and pursuing initiatives to help our team continually grow and provide the best services to customers. This is a hybrid role based out of our London office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. Candidates must have the unrestricted right to work in the United Kingdom. What You Will Be Doing: Manage a portfolio of multiple projects at a time. This includes overseeing project deliverables and proactively identifying risks Serve as the primary project escalation point of contact Ensure alignment across all teams, internal and external Build, maintain, and track project timelines in order to deliver on time and in scope deployments Collaborate with Legal Engineers and Customers Success Managers to ensure a smooth and successful customer experience from kick off to go live Contribute to our scale efforts by improving our project management and delivery operations processes and contributing to our best practices What We're Looking For: 7+ years as a customer facing project manager, technical program manager, or management consultant. Experience running complex technical projects, specifically including agile sprint planning, user acceptance testing, quality assurance and software release processes. You are a persuasive, results driven customer influencer with outstanding interpersonal skills. You're an exceptional verbal and written communicator. You are able to partner effectively with C Suite, VP, and Director level contacts, along with day to day users of the software. You are a team player who can work effectively in teams of technical and non technical individuals. You are skilled at collaborating with diverse teams. You can learn and drive outcomes with minimal supervision. You have a bias towards action, and gravitate towards environments where you have outsized influence on the success of outcomes for customers and colleagues. Base Salary Range: £90,000 - £102,000 The base salary range represents the minimum and maximum of the salary range for this position based out of our London office. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. UK Employee Benefits at Ironclad: Private Medical & Dental insurance, covered at 100% for you and dependents Life assurance and Income Protection Generous leave policies, including parental leave, medical leave, and compassionate leave Family-forming support through Maven for you and your partner Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use Standard pension contribution scheme Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at US Full-Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market leading leave policies, including gender neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at UK Employee specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Get Staffed Online Recruitment Limited
Brighton, Sussex
Salesforce Business Analyst 6 Month Fixed Term Contract Location: Remote Salary: £49,920 £62,000 per annum Our client is more than just an educational institution; they are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Salesforce Business Analyst, you will help shape, prioritise, and translate business needs into clear, high quality Salesforce solutions. Working at the centre of a small, focused Salesforce delivery team, you will collaborate closely with developers and stakeholders across academic, operational, and professional services areas. This is a hands on, delivery focused role that involves working in a complex, data rich environment and supporting the evolution of Salesforce through well governed, incremental change. What You ll Do: Work with stakeholders across our client to understand processes, user needs, and operational challenges. Facilitate workshops and discussions to gather clear, structured requirements. Translate business needs into user stories, functional requirements, and acceptance criteria. Act as the primary link between stakeholders and Salesforce Developers, ensuring clarity and feasibility. Review existing Salesforce implementations against MVP definitions and identify gaps or improvement opportunities. Maintain and prioritise the Salesforce product backlog, ensuring items are well defined and ready for development. Support testing and validation activities, including user acceptance testing. Contribute to change management through user guidance, documentation, and communication. Identify opportunities to simplify processes, reduce manual work, and improve data quality. Feed insights into the wider Salesforce roadmap and continuous improvement activity. What You ll Bring: Experience working as a Business Analyst on Salesforce or CRM platforms. Strong capability in process analysis, requirements definition, and translating business needs into system requirements. Understanding of Salesforce concepts such as objects, data models, automation (Flows), and security at a conceptual level. Experience working closely with Salesforce Developers and technical teams. Ability to manage multiple stakeholders with varying levels of technical understanding. Clear and confident communication skills, able to bridge business and technical conversations. Although the role is remote, occasional travel to our client s Brighton campus will be required. Why Our Client? They are a values-led organisation, meaning their core values underpin all that they do: Believe in Everyone, Challenge the Norm, Grow Together, Do The Right Thing, Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package They continually strive to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation. They are committed to promoting the safety and welfare of their students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Click apply and complete your application.
Apr 19, 2026
Full time
Salesforce Business Analyst 6 Month Fixed Term Contract Location: Remote Salary: £49,920 £62,000 per annum Our client is more than just an educational institution; they are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Salesforce Business Analyst, you will help shape, prioritise, and translate business needs into clear, high quality Salesforce solutions. Working at the centre of a small, focused Salesforce delivery team, you will collaborate closely with developers and stakeholders across academic, operational, and professional services areas. This is a hands on, delivery focused role that involves working in a complex, data rich environment and supporting the evolution of Salesforce through well governed, incremental change. What You ll Do: Work with stakeholders across our client to understand processes, user needs, and operational challenges. Facilitate workshops and discussions to gather clear, structured requirements. Translate business needs into user stories, functional requirements, and acceptance criteria. Act as the primary link between stakeholders and Salesforce Developers, ensuring clarity and feasibility. Review existing Salesforce implementations against MVP definitions and identify gaps or improvement opportunities. Maintain and prioritise the Salesforce product backlog, ensuring items are well defined and ready for development. Support testing and validation activities, including user acceptance testing. Contribute to change management through user guidance, documentation, and communication. Identify opportunities to simplify processes, reduce manual work, and improve data quality. Feed insights into the wider Salesforce roadmap and continuous improvement activity. What You ll Bring: Experience working as a Business Analyst on Salesforce or CRM platforms. Strong capability in process analysis, requirements definition, and translating business needs into system requirements. Understanding of Salesforce concepts such as objects, data models, automation (Flows), and security at a conceptual level. Experience working closely with Salesforce Developers and technical teams. Ability to manage multiple stakeholders with varying levels of technical understanding. Clear and confident communication skills, able to bridge business and technical conversations. Although the role is remote, occasional travel to our client s Brighton campus will be required. Why Our Client? They are a values-led organisation, meaning their core values underpin all that they do: Believe in Everyone, Challenge the Norm, Grow Together, Do The Right Thing, Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package They continually strive to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation. They are committed to promoting the safety and welfare of their students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Click apply and complete your application.
About LangChain: At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we're at a stage where we're continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Background We're hiring a results-driven Commercial Account Manager to own and accelerate the adoption, retention and growth of our customers. As a critical member of our post-sale team, you will be the primary commercial point of contact for a key segment of our customers. You will act as a trusted commercial advisor, focused on building lasting partnerships, ensuring customers realize the full value of LangChain, and driving usage, renewal and expansion of their investment. Your success will be directly measured by your impact on customer retention and net revenue retention. Key Responsibilities Manage the entire customer lifecycle post signature for a portfolio of commercial customers, from adoption to contract execution, ensuring high retention rates. Develop and maintain a rolling forecast of your portfolio and consistently meet or exceed quarterly and annual renewal and net retention targets. Proactively identify and mitigate churn risk by understanding customer health, monitoring product usage, and addressing commercial obstacles. Uncover and execute on expansion opportunities by understanding customer needs, aligning them with new features and products, and articulating the incremental value. Build and nurture lasting relationships with key stakeholders, from technical users to economic buyers. Act as the voice of the customer, synthesizing feedback on value, product gaps, and business outcomes to inform the product roadmap and collaborate with Product and Engineering teams. Partner closely with Sales, GTM Engineering, and RevOps teams to present a unified post-sale experience and ensure a seamless customer journey. Lead commercial negotiations, structure renewal contracts, and manage quoting and procurement processes to ensure favorable terms for both the customer and LangChain. What We're Looking For 5+ years of experience in a quota-carrying, customer-facing role such as Account Management, Customer Success, or Renewals Manager, preferably within B2B SaaS. A proven track record of success in meeting and exceeding retention and expansion quotas (e.g., Gross Renewal Rate, Net Revenue Retention). Strong commercial acumen and negotiation skills, with experience managing complex, multi-stakeholder renewal cycles. Strong technical aptitude and the ability to understand and articulate the value of complex technical products. Familiarity with the modern AI/LLM stack is a significant plus. Exceptional communication and presentation skills, with the ability to build rapport and convey value to diverse audiences, from technical users to executive decision-makers. A deep empathy for the customer's business objectives and a passion for helping them achieve their goals through our platform. Proficiency with CRM software (e.g., Salesforce) for pipeline management and forecasting. Ability to operate independently with a high degree of autonomy in a fast-paced, ambiguous environment. (Preferred) Direct experience at a high-growth, developer-first, or AI/ML infrastructure company. Experience managing renewals in a consumption or usage-based pricing model. Location: London, UK Compensation: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. $150K-$200K On-Target Earnings
Apr 18, 2026
Full time
About LangChain: At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we're at a stage where we're continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Background We're hiring a results-driven Commercial Account Manager to own and accelerate the adoption, retention and growth of our customers. As a critical member of our post-sale team, you will be the primary commercial point of contact for a key segment of our customers. You will act as a trusted commercial advisor, focused on building lasting partnerships, ensuring customers realize the full value of LangChain, and driving usage, renewal and expansion of their investment. Your success will be directly measured by your impact on customer retention and net revenue retention. Key Responsibilities Manage the entire customer lifecycle post signature for a portfolio of commercial customers, from adoption to contract execution, ensuring high retention rates. Develop and maintain a rolling forecast of your portfolio and consistently meet or exceed quarterly and annual renewal and net retention targets. Proactively identify and mitigate churn risk by understanding customer health, monitoring product usage, and addressing commercial obstacles. Uncover and execute on expansion opportunities by understanding customer needs, aligning them with new features and products, and articulating the incremental value. Build and nurture lasting relationships with key stakeholders, from technical users to economic buyers. Act as the voice of the customer, synthesizing feedback on value, product gaps, and business outcomes to inform the product roadmap and collaborate with Product and Engineering teams. Partner closely with Sales, GTM Engineering, and RevOps teams to present a unified post-sale experience and ensure a seamless customer journey. Lead commercial negotiations, structure renewal contracts, and manage quoting and procurement processes to ensure favorable terms for both the customer and LangChain. What We're Looking For 5+ years of experience in a quota-carrying, customer-facing role such as Account Management, Customer Success, or Renewals Manager, preferably within B2B SaaS. A proven track record of success in meeting and exceeding retention and expansion quotas (e.g., Gross Renewal Rate, Net Revenue Retention). Strong commercial acumen and negotiation skills, with experience managing complex, multi-stakeholder renewal cycles. Strong technical aptitude and the ability to understand and articulate the value of complex technical products. Familiarity with the modern AI/LLM stack is a significant plus. Exceptional communication and presentation skills, with the ability to build rapport and convey value to diverse audiences, from technical users to executive decision-makers. A deep empathy for the customer's business objectives and a passion for helping them achieve their goals through our platform. Proficiency with CRM software (e.g., Salesforce) for pipeline management and forecasting. Ability to operate independently with a high degree of autonomy in a fast-paced, ambiguous environment. (Preferred) Direct experience at a high-growth, developer-first, or AI/ML infrastructure company. Experience managing renewals in a consumption or usage-based pricing model. Location: London, UK Compensation: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. $150K-$200K On-Target Earnings
Vice President, Product Marketing - Global Private Wealth page is loaded Vice President, Product Marketing - Global Private Wealthlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R2313 Job Description Summary For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking.In our collegial environment that's marked by low turnover and high energy, you'll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences.We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm.HarbourVest is an equal opportunity employer.This position will be a hybrid work arrangement. You will receive 18 remote workdays per quarter to use at your discretion, subject to manager approval. For example, you may choose to work in the office 4 days per week and take one remote day weekly (typically 13 weeks per quarter), leaving 5 additional remote days to be used as needed.The Vice President, Product Marketing leads Wealth Marketing's commercial readiness for product, platform, and distributor launches worldwide. They ensure products crafted to meet wealth audiences' needs are clearly explained and fully supported across channels. This is an outstanding chance to create a meaningful impact in a dynamic and ambitious environment!This role manages a team of product aligned marketers across locations who serve as Marketing's product subject matter experts, supporting fundraising and distribution through RFP and DDQ responses, distributor diligence, product launch execution, and ongoing product support. The team works closely with Product Specialists, Sales, Client Servicing, and Compliance to deliver accurate, timely, and high quality product materials. The VP, Product Marketing is accountable for execution, fulfilment, and governance. They ensure Marketing is ready at critical commercial moments. They also partner closely with Enabling Platforms and Content Strategy teams to support scale, consistency, and clarity. What you will do: Take responsibility for Marketing's readiness to bring products, platforms, and distributors to market, owning launch planning, timelines, dependencies, deliverables, and risk management. Right size launch approaches through clear tiering, standardisation, and selective customisation based on distributor and commercial priorities. Ensure sustained marketing readiness as products move from launch into active fundraising. Lead fulfilment of product related sales enablement and client facing requests across Global Private Wealth. Establish clear intake, prioritisation, and request governance to protect capacity and focus effort during critical periods. Lead scalable RFP, RFI, DDQ, and distributor diligence processes, coordinating technical inputs and ensuring accuracy, approval, and alignment with product positioning. Identify recurring diligence and enablement needs and partner to improve efficiency over time. Direct creation, maintenance, and distribution of client ready product materials and supporting documentation, ensuring accuracy, compliance, and accessibility. Define operating models, workflows, and team coverage that support scale across products, platforms, and regions. Partner across Marketing, Client Servicing, Product, and Investments to clarify ownership, handoffs, and expectations. Establish metrics that link activity to commercial outcomes and use insight to drive continuous improvement. Lead and develop a distributed team, setting clear expectations and fostering a culture of accountability, partnership, and execution excellence. What you bring: Deep familiarity with products marketed to wealth audiences, including evergreen, interval, and closed end fund structures. Demonstrated success managing product marketing deliverables across platforms, distributors, and regions. Extensive experience managing RFP/RFI/DDQ responses and distributor diligence with clear oversight and high accuracy. Proven track record of translating complex investment and product concepts into clear, client ready materials. Deep product proficiency across private markets and global retail fund structures. Experience leading large scale diligence or proposal operations with measurable quality and efficiency improvements. Demonstrated strength in leading and developing global, distributed teams with a player coach leadership approach. Education Preferred Bachelor of Science (B.S) or equivalent experience required; advanced degree or industry recognised credentials preferred. Experience 10+ years of experience in product marketing, diligence/proposal leadership, sales enablement, or adjacent functions within asset or wealth management. Direct experience supporting wealth managers and distributor platforms strongly preferred.HarbourVest is an independent, global private markets firm with over 43 years of experience and more than $146 billion of assets under management as of June 30, 2025. Our interwoven platform provides clients access to global primary funds, secondary transactions, direct co-investments, real assets and infrastructure, and private credit. Our strengths extend across strategies, enabled by our team of more than 1,270 employees, including more than 230 investment professionals across Asia, Europe, and the Americas. Across our private markets platform, our team has committed more than $64 billion to newly-formed funds, completed over $66 billion in secondary purchases, and invested over $49 billion in direct operating companies. We partner strategically and plan our offerings innovatively to provide our clients with access, insight, and global opportunities.
Apr 18, 2026
Full time
Vice President, Product Marketing - Global Private Wealth page is loaded Vice President, Product Marketing - Global Private Wealthlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R2313 Job Description Summary For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking.In our collegial environment that's marked by low turnover and high energy, you'll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences.We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm.HarbourVest is an equal opportunity employer.This position will be a hybrid work arrangement. You will receive 18 remote workdays per quarter to use at your discretion, subject to manager approval. For example, you may choose to work in the office 4 days per week and take one remote day weekly (typically 13 weeks per quarter), leaving 5 additional remote days to be used as needed.The Vice President, Product Marketing leads Wealth Marketing's commercial readiness for product, platform, and distributor launches worldwide. They ensure products crafted to meet wealth audiences' needs are clearly explained and fully supported across channels. This is an outstanding chance to create a meaningful impact in a dynamic and ambitious environment!This role manages a team of product aligned marketers across locations who serve as Marketing's product subject matter experts, supporting fundraising and distribution through RFP and DDQ responses, distributor diligence, product launch execution, and ongoing product support. The team works closely with Product Specialists, Sales, Client Servicing, and Compliance to deliver accurate, timely, and high quality product materials. The VP, Product Marketing is accountable for execution, fulfilment, and governance. They ensure Marketing is ready at critical commercial moments. They also partner closely with Enabling Platforms and Content Strategy teams to support scale, consistency, and clarity. What you will do: Take responsibility for Marketing's readiness to bring products, platforms, and distributors to market, owning launch planning, timelines, dependencies, deliverables, and risk management. Right size launch approaches through clear tiering, standardisation, and selective customisation based on distributor and commercial priorities. Ensure sustained marketing readiness as products move from launch into active fundraising. Lead fulfilment of product related sales enablement and client facing requests across Global Private Wealth. Establish clear intake, prioritisation, and request governance to protect capacity and focus effort during critical periods. Lead scalable RFP, RFI, DDQ, and distributor diligence processes, coordinating technical inputs and ensuring accuracy, approval, and alignment with product positioning. Identify recurring diligence and enablement needs and partner to improve efficiency over time. Direct creation, maintenance, and distribution of client ready product materials and supporting documentation, ensuring accuracy, compliance, and accessibility. Define operating models, workflows, and team coverage that support scale across products, platforms, and regions. Partner across Marketing, Client Servicing, Product, and Investments to clarify ownership, handoffs, and expectations. Establish metrics that link activity to commercial outcomes and use insight to drive continuous improvement. Lead and develop a distributed team, setting clear expectations and fostering a culture of accountability, partnership, and execution excellence. What you bring: Deep familiarity with products marketed to wealth audiences, including evergreen, interval, and closed end fund structures. Demonstrated success managing product marketing deliverables across platforms, distributors, and regions. Extensive experience managing RFP/RFI/DDQ responses and distributor diligence with clear oversight and high accuracy. Proven track record of translating complex investment and product concepts into clear, client ready materials. Deep product proficiency across private markets and global retail fund structures. Experience leading large scale diligence or proposal operations with measurable quality and efficiency improvements. Demonstrated strength in leading and developing global, distributed teams with a player coach leadership approach. Education Preferred Bachelor of Science (B.S) or equivalent experience required; advanced degree or industry recognised credentials preferred. Experience 10+ years of experience in product marketing, diligence/proposal leadership, sales enablement, or adjacent functions within asset or wealth management. Direct experience supporting wealth managers and distributor platforms strongly preferred.HarbourVest is an independent, global private markets firm with over 43 years of experience and more than $146 billion of assets under management as of June 30, 2025. Our interwoven platform provides clients access to global primary funds, secondary transactions, direct co-investments, real assets and infrastructure, and private credit. Our strengths extend across strategies, enabled by our team of more than 1,270 employees, including more than 230 investment professionals across Asia, Europe, and the Americas. Across our private markets platform, our team has committed more than $64 billion to newly-formed funds, completed over $66 billion in secondary purchases, and invested over $49 billion in direct operating companies. We partner strategically and plan our offerings innovatively to provide our clients with access, insight, and global opportunities.
Doherty Associates (DA) has delivered IT solutions for over 30 years to some of the world's most prestigious and demanding clients. We focus on the professional and financial services sectors, including private equity, venture capital, and legal firms - including some of the UK's top ten law firms. We are a Microsoft Gold Partner with five Solutions Partner Designations (including Modern Work), a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. We are a pioneering and innovative organisation focusing on "cloud-first" projects, enabling, and enhancing hybrid and modern workplace capabilities for customers; we pride ourselves on our passion and expertise to deliver transformations and managed services to our customers. About the role Reporting to the Service Desk Manager, the 3rd Line Support Engineer is a senior technical specialist acting as the final escalation point for complex incidents, problems, and major incidents. You will engage directly with customers as a trusted technical authority and own and delivery of proactive managed technical services, including regular audits, health checks, and assessments. This is a role for an experienced engineer who can thinks independently, takes ownership, and can balance deep technical troubleshooting with structured, proactive service delivery. We will look for you to demonstrate success by: Ensuring escalations are resolved efficiently and correctly, with fewer repeat incidents Helping develop junior engineers to become more capable, confident, and effective professionals Effectively delivering audits and health checks, ensuring these are valued, repeatable, and impactful Ensuring that the technical risks are identified and addressed proactively Key Responsibilities Escalation Support & Technical Leadership Act as the primary escalation point for complex and high-impact incidents across managed services Lead Problem Management and Major Incident investigations, including root cause analysis (RCA) and preventative recommendations Resolve advanced Incidents, Problems, and non-standard Requests within ConnectWise Manage, working across infrastructure, cloud, and Microsoft platforms Confidently engage senior technical colleagues, Professional Services engineers, Microsoft, or third-party vendors when required Maintain high-quality, detailed ticket notes, RCA documentation, and remediation plans Act as a peer reviewer for technical changes and change control submissions, ensuring quality and risk awareness Continuously improving service quality, resilience, and security through independent analysis and recommendations Managed Technical Services Ownership Own and deliver repeatable, high-quality technical managed services, such as: Monthly or quarterly technical health checks Technical baseline reviews M365, Azure, endpoint, and infrastructure audits Configuration and best-practice assessments Produce clear, professional technical reports that translate findings into practical recommendations for clients and Account Managers Identify risks, service gaps, and improvement opportunities before they become incidents Feed recommendations into Continual Service Improvement (CSI) initiatives and service roadmaps Work closely with Service Delivery and Account Management teams to ensure audit outcomes lead to real-world improvements Client Engagement & Technical Authority Act as a technical escalation for customers during high-severity incidents or complex investigations Attend client meetings where deep technical input or explanation is required (remote or occasional on-site) Support Account Managers and Service Delivery Managers during: Technical service reviews Proposal validation and solution assurance Service transition and early-life support (hyper-care) Communicate complex technical issues clearly, calmly, and commercially to both technical and non-technical stakeholders Technical Mentoring & Knowledge Leadership Act as a technical mentor and role model for 1st and 2nd Line Engineers Coach engineers on troubleshooting techniques, diagnostic thinking, and "how to think", not just "what to do" Deliver internal lunch & learns, walkthroughs, and technical deep dives on: Recurring issues and lessons learned New technologies and changes to platforms Best-practice operational approaches Raise the overall technical maturity and confidence of the service desk Documentation, Standards & Process Improvement Create, review, and improve: Technical procedures and runbooks Known error records and troubleshooting guides Service and platform documentation Ensure documentation remains current as environments and services evolve Contribute to the ongoing improvement of service desk tooling, standards, and ways of working Represent Managed Services during project handovers and service transition, ensuring operational readiness Qualification, skills, and experience Proven experience operating as a senior or 3rd Line Engineer within a Managed Services environment Strong experience with Microsoft technologies, such as: Microsoft 365 (Exchange, Teams, SharePoint, Entra ID, Intune) Windows Server and Active Directory Azure (core services, identity, networking basics) Solid understanding of: Endpoint and device management Networking fundamentals (DNS, DHCP, TCP/IP, VPNs) Security principles and best practices Experience working with ITSM tooling (e.g. ConnectWise Manage) and ITIL-aligned processes Fluent spoken English with very good writing skills (e.g. wiring technical documentation) About the person Professional and calm demeanour Comfortable taking ownership of complex issues from investigation through to resolution and prevention A natural problem-solver who can think independently and critically rather than relying solely on runbooks Confident engaging directly with customers and internal stakeholders Passionate about innovation and improving services, not just fixing tickets Excellent communicator, both verbally and in writing Patient, approachable and respectful; ability to support colleagues and help with their professional development as well as build strong professional relationships with colleagues across the business Methodical with strong analytical and problem-solving skills High sense of urgency and accountability What we offer in return Basic salary plus bonus Sponsored development supported by industry training and certifications Incentives for passing Microsoft certifications Company pension scheme Employee Assistance Programme (wellbeing, physical, financial) Private medical insurance Income protection insurance 33 days holidays (including 8 days of bank holidays)
Apr 18, 2026
Full time
Doherty Associates (DA) has delivered IT solutions for over 30 years to some of the world's most prestigious and demanding clients. We focus on the professional and financial services sectors, including private equity, venture capital, and legal firms - including some of the UK's top ten law firms. We are a Microsoft Gold Partner with five Solutions Partner Designations (including Modern Work), a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. We are a pioneering and innovative organisation focusing on "cloud-first" projects, enabling, and enhancing hybrid and modern workplace capabilities for customers; we pride ourselves on our passion and expertise to deliver transformations and managed services to our customers. About the role Reporting to the Service Desk Manager, the 3rd Line Support Engineer is a senior technical specialist acting as the final escalation point for complex incidents, problems, and major incidents. You will engage directly with customers as a trusted technical authority and own and delivery of proactive managed technical services, including regular audits, health checks, and assessments. This is a role for an experienced engineer who can thinks independently, takes ownership, and can balance deep technical troubleshooting with structured, proactive service delivery. We will look for you to demonstrate success by: Ensuring escalations are resolved efficiently and correctly, with fewer repeat incidents Helping develop junior engineers to become more capable, confident, and effective professionals Effectively delivering audits and health checks, ensuring these are valued, repeatable, and impactful Ensuring that the technical risks are identified and addressed proactively Key Responsibilities Escalation Support & Technical Leadership Act as the primary escalation point for complex and high-impact incidents across managed services Lead Problem Management and Major Incident investigations, including root cause analysis (RCA) and preventative recommendations Resolve advanced Incidents, Problems, and non-standard Requests within ConnectWise Manage, working across infrastructure, cloud, and Microsoft platforms Confidently engage senior technical colleagues, Professional Services engineers, Microsoft, or third-party vendors when required Maintain high-quality, detailed ticket notes, RCA documentation, and remediation plans Act as a peer reviewer for technical changes and change control submissions, ensuring quality and risk awareness Continuously improving service quality, resilience, and security through independent analysis and recommendations Managed Technical Services Ownership Own and deliver repeatable, high-quality technical managed services, such as: Monthly or quarterly technical health checks Technical baseline reviews M365, Azure, endpoint, and infrastructure audits Configuration and best-practice assessments Produce clear, professional technical reports that translate findings into practical recommendations for clients and Account Managers Identify risks, service gaps, and improvement opportunities before they become incidents Feed recommendations into Continual Service Improvement (CSI) initiatives and service roadmaps Work closely with Service Delivery and Account Management teams to ensure audit outcomes lead to real-world improvements Client Engagement & Technical Authority Act as a technical escalation for customers during high-severity incidents or complex investigations Attend client meetings where deep technical input or explanation is required (remote or occasional on-site) Support Account Managers and Service Delivery Managers during: Technical service reviews Proposal validation and solution assurance Service transition and early-life support (hyper-care) Communicate complex technical issues clearly, calmly, and commercially to both technical and non-technical stakeholders Technical Mentoring & Knowledge Leadership Act as a technical mentor and role model for 1st and 2nd Line Engineers Coach engineers on troubleshooting techniques, diagnostic thinking, and "how to think", not just "what to do" Deliver internal lunch & learns, walkthroughs, and technical deep dives on: Recurring issues and lessons learned New technologies and changes to platforms Best-practice operational approaches Raise the overall technical maturity and confidence of the service desk Documentation, Standards & Process Improvement Create, review, and improve: Technical procedures and runbooks Known error records and troubleshooting guides Service and platform documentation Ensure documentation remains current as environments and services evolve Contribute to the ongoing improvement of service desk tooling, standards, and ways of working Represent Managed Services during project handovers and service transition, ensuring operational readiness Qualification, skills, and experience Proven experience operating as a senior or 3rd Line Engineer within a Managed Services environment Strong experience with Microsoft technologies, such as: Microsoft 365 (Exchange, Teams, SharePoint, Entra ID, Intune) Windows Server and Active Directory Azure (core services, identity, networking basics) Solid understanding of: Endpoint and device management Networking fundamentals (DNS, DHCP, TCP/IP, VPNs) Security principles and best practices Experience working with ITSM tooling (e.g. ConnectWise Manage) and ITIL-aligned processes Fluent spoken English with very good writing skills (e.g. wiring technical documentation) About the person Professional and calm demeanour Comfortable taking ownership of complex issues from investigation through to resolution and prevention A natural problem-solver who can think independently and critically rather than relying solely on runbooks Confident engaging directly with customers and internal stakeholders Passionate about innovation and improving services, not just fixing tickets Excellent communicator, both verbally and in writing Patient, approachable and respectful; ability to support colleagues and help with their professional development as well as build strong professional relationships with colleagues across the business Methodical with strong analytical and problem-solving skills High sense of urgency and accountability What we offer in return Basic salary plus bonus Sponsored development supported by industry training and certifications Incentives for passing Microsoft certifications Company pension scheme Employee Assistance Programme (wellbeing, physical, financial) Private medical insurance Income protection insurance 33 days holidays (including 8 days of bank holidays)
Overview Job Title: ICT Technician / Information Technology Support Officer Band: 5 Hours: 37.5 per week Contract: Approx. 6 months (with potential for extension) Location: Belfast (with travel to sites across Northern Ireland as required) The ICT Technician will be responsible for supporting and delivering a wide range of IT systems and services. As part of the IT team, the role involves providing end-user support, implementing and maintaining systems, resolving incidents, and contributing to projects that improve IT services across the organisation. Key Responsibilities Provide end-user IT support, including fault diagnosis and resolution for hardware, software, and telephony systems. Maintain and develop Active Directory, email accounts, and VOIP systems. Support smartphones, tablets, and remote access solutions (Citrix, VPNs, key fobs). Assist with installation, configuration, and management of network hardware, switches, firewalls, and traffic management systems. Respond to cybersecurity threats and deploy security measures when required. Manage and update helpdesk tickets, ensuring accurate fault logging and timely resolution. Conduct site visits for deployment, maintenance, and repair of IT and telephony equipment. Liaise with third-party suppliers for services, hardware, and software support. Participate in an out-of-hours on-call rota. Support and mentor junior staff as required. Essential Criteria Applicants must meet one of the following qualification/experience routes: Degree (or equivalent qualification) in ICT with at least 1 year's experience supporting network-based IT systems. HND (or equivalent) in ICT with at least 2 years' experience supporting network-based IT systems. At least 4 years' experience supporting network-based IT systems without a formal qualification. In addition, applicants must demonstrate: Strong knowledge of Microsoft desktop applications and Windows OS. Experience administering and troubleshooting IT networks (switches, routers, hubs). Experience with helpdesk systems. Experience with internet/intranet technologies. Full UK driving licence (or equivalent transport arrangement). Ability to participate in the IT on-call rota. Strong interpersonal and communication skills, with ability to explain technical data clearly. Ability to work independently and as part of a team, managing and prioritising workloads effectively. Desirable Criteria Additional qualifications or training in relevant ICT disciplines. Broader experience across a variety of IT systems and environments. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Recruitment Consultant Daire O'Connor at MCS Group on or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
Apr 18, 2026
Full time
Overview Job Title: ICT Technician / Information Technology Support Officer Band: 5 Hours: 37.5 per week Contract: Approx. 6 months (with potential for extension) Location: Belfast (with travel to sites across Northern Ireland as required) The ICT Technician will be responsible for supporting and delivering a wide range of IT systems and services. As part of the IT team, the role involves providing end-user support, implementing and maintaining systems, resolving incidents, and contributing to projects that improve IT services across the organisation. Key Responsibilities Provide end-user IT support, including fault diagnosis and resolution for hardware, software, and telephony systems. Maintain and develop Active Directory, email accounts, and VOIP systems. Support smartphones, tablets, and remote access solutions (Citrix, VPNs, key fobs). Assist with installation, configuration, and management of network hardware, switches, firewalls, and traffic management systems. Respond to cybersecurity threats and deploy security measures when required. Manage and update helpdesk tickets, ensuring accurate fault logging and timely resolution. Conduct site visits for deployment, maintenance, and repair of IT and telephony equipment. Liaise with third-party suppliers for services, hardware, and software support. Participate in an out-of-hours on-call rota. Support and mentor junior staff as required. Essential Criteria Applicants must meet one of the following qualification/experience routes: Degree (or equivalent qualification) in ICT with at least 1 year's experience supporting network-based IT systems. HND (or equivalent) in ICT with at least 2 years' experience supporting network-based IT systems. At least 4 years' experience supporting network-based IT systems without a formal qualification. In addition, applicants must demonstrate: Strong knowledge of Microsoft desktop applications and Windows OS. Experience administering and troubleshooting IT networks (switches, routers, hubs). Experience with helpdesk systems. Experience with internet/intranet technologies. Full UK driving licence (or equivalent transport arrangement). Ability to participate in the IT on-call rota. Strong interpersonal and communication skills, with ability to explain technical data clearly. Ability to work independently and as part of a team, managing and prioritising workloads effectively. Desirable Criteria Additional qualifications or training in relevant ICT disciplines. Broader experience across a variety of IT systems and environments. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Recruitment Consultant Daire O'Connor at MCS Group on or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
1st Line Service Desk Analyst ROLE PURPOSE The 1st Line Service Desk Analyst is the first point of contact for Oak Furnitureland colleagues who need IT support. The analyst logs, triages and resolves most incidents and service requests, keeps users informed throughout the process and hands over complex issues to 2nd Line support with clear notes. Accurate ticket data, clear communication and concise "how-to" guides drive fast resolution and high customer satisfaction. This role is be based in our Swindon head office 5 days a week and includes Saturday morning cover on a rota basis (half-day about once every four weeks) with time off in lieu. CORE RESPONSIBILITIES Receive and log all calls, emails and self-service tickets within service-level targets, assigning correct priority and category. Resolve routine requests such as password resets, MFA unlocks, starter and leaver account actions, printer queue clears, VPN issues and common Microsoft 365 problems. Build or re-image Windows laptops, troubleshoot peripherals and phones, reinstall standard applications and verify basic network connectivity. Provide regular status updates, set clear expectations on resolution times and confirm user satisfaction before closing tickets. Escalate unresolved or complex incidents to 2nd Line with diagnostics, steps taken and user-impact notes. Create or update quick-reference guides whenever new fixes are identified to assist colleagues and improve service efficiency. ESSENTIAL SKILLS AND EXPERIENCE Customer-centred mindset with a genuine desire to help colleagues. Clear, confident communicator able to explain technical issues in plain language. Logical problem-solver who stays calm under pressure and manages multiple priorities. High attention to detail when recording ticket data and following procedures. Proactive team player who shares knowledge and suggests service improvements. Experience in a customer-facing IT support or service-desk role. Strong troubleshooting and fault-finding abilities. Excellent verbal and written communication skills. DESIRABLE SKILLS AND EXPERIENCE Working knowledge of Windows 10/11, Microsoft 365 and Active Directory user management. Familiarity with an IT service-management or ticketing tool. ITIL Foundation certification. Exposure to basic networking concepts such as TCP IP, DNS and DHCP. Experience with Intune or another mobile-device-management platform. Understating of endpoint-security best practice. Full training and support will be offered to the successful candidate and would suit a person who has experience in a customer-facing IT support or service-desk role, looking to further develop their skills in 1st line support. BENEFITS Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation Life assurance: free cover of a minimum of two times your annual salary 25 days holiday Birthday: an additional day off for you to celebrate your birthday Pension: 4% employee contribution matched by the company Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services My Rewards Programme: offers discounts on everything from restaurants and supermarkets, to entertainment and holidays Free on-site parking
Apr 18, 2026
Full time
1st Line Service Desk Analyst ROLE PURPOSE The 1st Line Service Desk Analyst is the first point of contact for Oak Furnitureland colleagues who need IT support. The analyst logs, triages and resolves most incidents and service requests, keeps users informed throughout the process and hands over complex issues to 2nd Line support with clear notes. Accurate ticket data, clear communication and concise "how-to" guides drive fast resolution and high customer satisfaction. This role is be based in our Swindon head office 5 days a week and includes Saturday morning cover on a rota basis (half-day about once every four weeks) with time off in lieu. CORE RESPONSIBILITIES Receive and log all calls, emails and self-service tickets within service-level targets, assigning correct priority and category. Resolve routine requests such as password resets, MFA unlocks, starter and leaver account actions, printer queue clears, VPN issues and common Microsoft 365 problems. Build or re-image Windows laptops, troubleshoot peripherals and phones, reinstall standard applications and verify basic network connectivity. Provide regular status updates, set clear expectations on resolution times and confirm user satisfaction before closing tickets. Escalate unresolved or complex incidents to 2nd Line with diagnostics, steps taken and user-impact notes. Create or update quick-reference guides whenever new fixes are identified to assist colleagues and improve service efficiency. ESSENTIAL SKILLS AND EXPERIENCE Customer-centred mindset with a genuine desire to help colleagues. Clear, confident communicator able to explain technical issues in plain language. Logical problem-solver who stays calm under pressure and manages multiple priorities. High attention to detail when recording ticket data and following procedures. Proactive team player who shares knowledge and suggests service improvements. Experience in a customer-facing IT support or service-desk role. Strong troubleshooting and fault-finding abilities. Excellent verbal and written communication skills. DESIRABLE SKILLS AND EXPERIENCE Working knowledge of Windows 10/11, Microsoft 365 and Active Directory user management. Familiarity with an IT service-management or ticketing tool. ITIL Foundation certification. Exposure to basic networking concepts such as TCP IP, DNS and DHCP. Experience with Intune or another mobile-device-management platform. Understating of endpoint-security best practice. Full training and support will be offered to the successful candidate and would suit a person who has experience in a customer-facing IT support or service-desk role, looking to further develop their skills in 1st line support. BENEFITS Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation Life assurance: free cover of a minimum of two times your annual salary 25 days holiday Birthday: an additional day off for you to celebrate your birthday Pension: 4% employee contribution matched by the company Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services My Rewards Programme: offers discounts on everything from restaurants and supermarkets, to entertainment and holidays Free on-site parking
Service Desk Analyst Department: Information Technology Employment Type: Full Time Location: London Description Why Bates Wells? We're an award winning, purpose driven City law firm. We were the first UK law firm to become a B Corp and are the highest scoring global law firm in the B Corp community. Globally recognised as the market leading UK firm for charities and purpose driven organisations, our commercial teams are also using law as a force for good and driving change from the inside out. Our values are key to our success, and you'll be able to make a real impact from day one. Come and join the firm with a standout and authentic commitment to a triple bottom line, where we never prioritise profit over people and planet. The role We are looking for a motivated and enthusiastic Service Desk Analyst to join our IT team. You will be the first point of contact for IT support across the firm, assisting colleagues with first line IT requests, account setup, hardware preparation and mobile device management. This role offers excellent opportunities to learn, develop and progress, providing a strong foundation in IT support. You'll need strong customer service skills, good problem solving ability and confidence working in a fast paced environment. A friendly, helpful approach is essential. Key Responsibilities Provide technical support to colleagues across the firm, onsite and remotely Install, configure and maintain hardware and software (laptops, printers, mobile devices) Troubleshoot Windows OS, MS 365, mobile and in house legal applications Support legal document production tools and workflows Manage user accounts and access to applications Maintain IT asset records and documentation Support meeting room technology, including AV and conferencing tools (Teams/Zoom) Assist with network connectivity, VPN access and remote working setups Resolve issues within agreed SLAs and elevate when needed Work with external vendors and IT providers Manage mobile device setup, enrolment and support (MDM, Intune) Manage the joiners movers leavers process, including account creation and hardware allocation Assist with hardware imaging, setup and deployment Participate in on call or out of hours support where required Desirable: Exposure to ITSM tools, basic ITIL knowledge, or certifications such as CompTIA A+, ITIL Foundation, or Azure Fundamentals. About You 1-2 years of Service Desk experience, ideally in legal or professional services Strong interest in IT and technology Confident, friendly and client focused with strong customer service skills Good problem solving and troubleshooting ability Basic understanding of network infrastructure Proactive, organised and able to manage multiple tasks Strong communication skills Comfortable building relationships across the firm About our IT Team Our IT team totals 13 people and is made up of the Infrastructure & Applications, Service Desk and IT training and business engagement teams. We work cohesively and interact daily to support the business and their needs. What are we like to work for? Impact Driven Purpose: We align profit with social purpose to create lasting positive impact for our people, communities and planet. Committed to the Climate: Through our Climate & Nature Group, we reduce environmental impact and support a just transition to net zero. Championing Inclusion: We foster a diverse and inclusive culture where creativity and innovation thrive. Flexible and Hybrid Working: Our hybrid model supports balance, with at least two office days per week. Progressive Benefits: We offer sustainable pensions, IVF support, private healthcare and a range of wellbeing and personal development benefits. At Bates Wells, equity, diversity and inclusion are part of who we are and how we work. As a B Corp and purpose driven law firm, we're committed to building a workplace that is fair, inclusive and representative of all.
Apr 17, 2026
Full time
Service Desk Analyst Department: Information Technology Employment Type: Full Time Location: London Description Why Bates Wells? We're an award winning, purpose driven City law firm. We were the first UK law firm to become a B Corp and are the highest scoring global law firm in the B Corp community. Globally recognised as the market leading UK firm for charities and purpose driven organisations, our commercial teams are also using law as a force for good and driving change from the inside out. Our values are key to our success, and you'll be able to make a real impact from day one. Come and join the firm with a standout and authentic commitment to a triple bottom line, where we never prioritise profit over people and planet. The role We are looking for a motivated and enthusiastic Service Desk Analyst to join our IT team. You will be the first point of contact for IT support across the firm, assisting colleagues with first line IT requests, account setup, hardware preparation and mobile device management. This role offers excellent opportunities to learn, develop and progress, providing a strong foundation in IT support. You'll need strong customer service skills, good problem solving ability and confidence working in a fast paced environment. A friendly, helpful approach is essential. Key Responsibilities Provide technical support to colleagues across the firm, onsite and remotely Install, configure and maintain hardware and software (laptops, printers, mobile devices) Troubleshoot Windows OS, MS 365, mobile and in house legal applications Support legal document production tools and workflows Manage user accounts and access to applications Maintain IT asset records and documentation Support meeting room technology, including AV and conferencing tools (Teams/Zoom) Assist with network connectivity, VPN access and remote working setups Resolve issues within agreed SLAs and elevate when needed Work with external vendors and IT providers Manage mobile device setup, enrolment and support (MDM, Intune) Manage the joiners movers leavers process, including account creation and hardware allocation Assist with hardware imaging, setup and deployment Participate in on call or out of hours support where required Desirable: Exposure to ITSM tools, basic ITIL knowledge, or certifications such as CompTIA A+, ITIL Foundation, or Azure Fundamentals. About You 1-2 years of Service Desk experience, ideally in legal or professional services Strong interest in IT and technology Confident, friendly and client focused with strong customer service skills Good problem solving and troubleshooting ability Basic understanding of network infrastructure Proactive, organised and able to manage multiple tasks Strong communication skills Comfortable building relationships across the firm About our IT Team Our IT team totals 13 people and is made up of the Infrastructure & Applications, Service Desk and IT training and business engagement teams. We work cohesively and interact daily to support the business and their needs. What are we like to work for? Impact Driven Purpose: We align profit with social purpose to create lasting positive impact for our people, communities and planet. Committed to the Climate: Through our Climate & Nature Group, we reduce environmental impact and support a just transition to net zero. Championing Inclusion: We foster a diverse and inclusive culture where creativity and innovation thrive. Flexible and Hybrid Working: Our hybrid model supports balance, with at least two office days per week. Progressive Benefits: We offer sustainable pensions, IVF support, private healthcare and a range of wellbeing and personal development benefits. At Bates Wells, equity, diversity and inclusion are part of who we are and how we work. As a B Corp and purpose driven law firm, we're committed to building a workplace that is fair, inclusive and representative of all.
Select how often (in days) to receive an alert: Date: Apr 2, 2026 Hero is a global food company, founded in 1886 in Switzerland, specializing in branded nutritional products across the Growing Up and Adult categories. With a portfolio of trusted brands like Corny, Semper, Goodies, Beech Nut, Organix, and Deliciously Ella, Hero delivers high quality, great tasting food rooted in natural goodness. Guided by its mission to be a leader in better snacking. With 4,000 team members worldwide, the company is driven by strong values, high performance, and a commitment to doing the right thing-always, without compromise. Role Overview The Shopper Insights Global Lead is responsible for setting the vision, strategy, and the set up and establishment of the new shopper insights capabilities across markets at Hero group, ensuring the voice of the shopper informs decisions at both global and local levels. Leading a network of local Shopper Insights owners, you will drive capability building, consistency, and best practice sharing while ensuring shopper insights are activated to deliver competitive advantage for our brands and retailer partnerships. You will act as the Shopper Insight expert putting into application your vision, tools and processes, in close partnership with local Sales & Sales Excellence teams. You may travel to, or be located in, Germany, London or Netherlands. The Shopper Insights Global Lead will report functionally to the Group Insights & Analytics Director, with a dotted line reporting to the Sales Excellence Global VP. Key Responsibilities Shopper Insights Organization & Roadmap Define the optimal shopper insights network, in close collaboration with Sales Excellence Global Lead, and identify candidates within existing local teams (part of CAT MAN, Sales Strategy or Sales Excellence, pending local set up) Define and champion the global Shopper Insights 3 year road map to establish core competencies, process, organization and key foundational learnings for our food & snacking platforms, ensuring alignment with global category, sales, and sales excellence. Capability Building Across the Organization Play a central role in establishing shopper insights capabilities across the organization, embedding shopper centric thinking into core ways of working. Partner closely with Sales and Sales Excellence functions to co develop tools, frameworks, and processes that elevate customer engagement and category leadership. Align & deploy standard tools (supplier roster / key methodologies) to ensure best in class methodologies used & enable comparison cross markets. Build training programs, toolkits, and thought leadership sessions that strengthen shopper insight fluency across all teams. Lead, coach, and inspire a network of local Shopper Insights Managers/Experts across key markets. Establish meta learnings and best practices to accelerate learning, maximize resources, and build organizational shopper centricity. Act as shopper Insights lead at your own location (Schwartau), executing the design & delivery of shopper research and activation of shopper insights, in close collaboration with local Sales Excellence and Sales teams. Oversee the design and delivery of global and local research programs (qualitative, quantitative, syndicated, loyalty, e commerce, and emerging methodologies), either directly leading at your location or through the network of Shopper Insights for other markets. Translate insights into compelling narratives that influence senior stakeholders and retail partners at strategic moments (e.g., joint business planning, portfolio strategy, innovation). Cross Functional Collaboration Partner with senior leaders across Marketing, Sales, Category Development, RGM, and R&D to embed shopper insights into brand plans, innovation roadmaps and RGM strategies. Support category vision development and execution with fact based shopper narratives that differentiate our snacking platforms / food categories and brands. Thought Leadership Monitor macro shopper, retail, and food category trends globally, providing senior leadership with forward looking perspectives. Champion innovation in research approaches (AI, digital, behavioral science, mobile ethnography etc). Skills & Qualifications 10+ years' experience in Shopper Insights within major FMCG players (food or beverage preferred). Ideally with both country and region/global experience. Proven track record of influencing senior leadership and driving strategic impact through insights. Experience leading and developing dispersed, multicultural teams. Deep expertise in shopper and retail data sources (Nielsen, IRI, Kantar, loyalty data, household panels, e commerce analytics). Strong business acumen; ability to connect shopper insights with commercial and strategic priorities. Excellent communication and storytelling skills, with presence to engage senior executives and retailers. Passion for food trends, shopper behaviour, and the future of retail. Our culture At Hero, we believe great companies are built by people who are empowered to make a real impact. We have an open, flexible, and informal way of working, where everyone has a voice in shaping what we do and how we do it. We collaborate with colleagues across our international organisation. With short decision making lines and a flat structure, ideas move quickly and contributions are recognised. We don't hire people to follow instructions-we hire people who want to take ownership and make their mark. If you spot an opportunity, you're encouraged to act on it, and if you're ambitious, you'll find the freedom to grow. Creativity, curiosity, and an entrepreneurial mindset are part of everyday life at Hero. We trust our people to drive their own development, support one another, and push boundaries together. Just as importantly, we genuinely enjoy working together and looking out for each other. We offer a flexible hybrid working model that supports a healthy work-life balance. Our Values Create Wow - We go beyond expectations and strive to make a meaningful impact. Everyone Hero - Every individual matters and every contribution counts. Nourish Others - We support, inspire, and help each other grow. Take Responsibility - We own our actions and outcomes, individually and as a team. We look forward to receiving your application before the 20th April
Apr 17, 2026
Full time
Select how often (in days) to receive an alert: Date: Apr 2, 2026 Hero is a global food company, founded in 1886 in Switzerland, specializing in branded nutritional products across the Growing Up and Adult categories. With a portfolio of trusted brands like Corny, Semper, Goodies, Beech Nut, Organix, and Deliciously Ella, Hero delivers high quality, great tasting food rooted in natural goodness. Guided by its mission to be a leader in better snacking. With 4,000 team members worldwide, the company is driven by strong values, high performance, and a commitment to doing the right thing-always, without compromise. Role Overview The Shopper Insights Global Lead is responsible for setting the vision, strategy, and the set up and establishment of the new shopper insights capabilities across markets at Hero group, ensuring the voice of the shopper informs decisions at both global and local levels. Leading a network of local Shopper Insights owners, you will drive capability building, consistency, and best practice sharing while ensuring shopper insights are activated to deliver competitive advantage for our brands and retailer partnerships. You will act as the Shopper Insight expert putting into application your vision, tools and processes, in close partnership with local Sales & Sales Excellence teams. You may travel to, or be located in, Germany, London or Netherlands. The Shopper Insights Global Lead will report functionally to the Group Insights & Analytics Director, with a dotted line reporting to the Sales Excellence Global VP. Key Responsibilities Shopper Insights Organization & Roadmap Define the optimal shopper insights network, in close collaboration with Sales Excellence Global Lead, and identify candidates within existing local teams (part of CAT MAN, Sales Strategy or Sales Excellence, pending local set up) Define and champion the global Shopper Insights 3 year road map to establish core competencies, process, organization and key foundational learnings for our food & snacking platforms, ensuring alignment with global category, sales, and sales excellence. Capability Building Across the Organization Play a central role in establishing shopper insights capabilities across the organization, embedding shopper centric thinking into core ways of working. Partner closely with Sales and Sales Excellence functions to co develop tools, frameworks, and processes that elevate customer engagement and category leadership. Align & deploy standard tools (supplier roster / key methodologies) to ensure best in class methodologies used & enable comparison cross markets. Build training programs, toolkits, and thought leadership sessions that strengthen shopper insight fluency across all teams. Lead, coach, and inspire a network of local Shopper Insights Managers/Experts across key markets. Establish meta learnings and best practices to accelerate learning, maximize resources, and build organizational shopper centricity. Act as shopper Insights lead at your own location (Schwartau), executing the design & delivery of shopper research and activation of shopper insights, in close collaboration with local Sales Excellence and Sales teams. Oversee the design and delivery of global and local research programs (qualitative, quantitative, syndicated, loyalty, e commerce, and emerging methodologies), either directly leading at your location or through the network of Shopper Insights for other markets. Translate insights into compelling narratives that influence senior stakeholders and retail partners at strategic moments (e.g., joint business planning, portfolio strategy, innovation). Cross Functional Collaboration Partner with senior leaders across Marketing, Sales, Category Development, RGM, and R&D to embed shopper insights into brand plans, innovation roadmaps and RGM strategies. Support category vision development and execution with fact based shopper narratives that differentiate our snacking platforms / food categories and brands. Thought Leadership Monitor macro shopper, retail, and food category trends globally, providing senior leadership with forward looking perspectives. Champion innovation in research approaches (AI, digital, behavioral science, mobile ethnography etc). Skills & Qualifications 10+ years' experience in Shopper Insights within major FMCG players (food or beverage preferred). Ideally with both country and region/global experience. Proven track record of influencing senior leadership and driving strategic impact through insights. Experience leading and developing dispersed, multicultural teams. Deep expertise in shopper and retail data sources (Nielsen, IRI, Kantar, loyalty data, household panels, e commerce analytics). Strong business acumen; ability to connect shopper insights with commercial and strategic priorities. Excellent communication and storytelling skills, with presence to engage senior executives and retailers. Passion for food trends, shopper behaviour, and the future of retail. Our culture At Hero, we believe great companies are built by people who are empowered to make a real impact. We have an open, flexible, and informal way of working, where everyone has a voice in shaping what we do and how we do it. We collaborate with colleagues across our international organisation. With short decision making lines and a flat structure, ideas move quickly and contributions are recognised. We don't hire people to follow instructions-we hire people who want to take ownership and make their mark. If you spot an opportunity, you're encouraged to act on it, and if you're ambitious, you'll find the freedom to grow. Creativity, curiosity, and an entrepreneurial mindset are part of everyday life at Hero. We trust our people to drive their own development, support one another, and push boundaries together. Just as importantly, we genuinely enjoy working together and looking out for each other. We offer a flexible hybrid working model that supports a healthy work-life balance. Our Values Create Wow - We go beyond expectations and strive to make a meaningful impact. Everyone Hero - Every individual matters and every contribution counts. Nourish Others - We support, inspire, and help each other grow. Take Responsibility - We own our actions and outcomes, individually and as a team. We look forward to receiving your application before the 20th April
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We are recruiting for an ICT Field Support Engineer to support our 4,000 users across 120+ sites. This highly mobile role offers variety, challenge, and the chance to be a vital part of a collaborative ICT team. About our role Delivering 1st & 2nd line technical support-on-site and remotely Troubleshooting hardware and software issues across desktops, laptops, mobile devices, and more Supporting network connectivity, VPN access, and wireless configurations Installing and configuring systems and applications to company standards Managing user accounts and permissions in Active Directory Maintaining accurate IT asset records and assisting with deployments Creating documentation and sharing knowledge across the ICT team Providing exceptional customer service with a friendly, "can-do" attitude About you A Level education or equivalent and demonstrable commercial networking experience Experience of site set up, hardware repairs and troubleshooting Strong demonstrable technical skills in Microsoft Office 365 and Windows 10/11 Experience supporting WAN environments and configuring mobile devices Hands on knowledge of Active Directory and hardware provisioning (Autopilot) A proactive, self starter, and customer focused mindset If your past experience doesn't match perfectly with every requirement of the job Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills based training Family friendly policies including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries be directed to . VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Apr 17, 2026
Full time
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We are recruiting for an ICT Field Support Engineer to support our 4,000 users across 120+ sites. This highly mobile role offers variety, challenge, and the chance to be a vital part of a collaborative ICT team. About our role Delivering 1st & 2nd line technical support-on-site and remotely Troubleshooting hardware and software issues across desktops, laptops, mobile devices, and more Supporting network connectivity, VPN access, and wireless configurations Installing and configuring systems and applications to company standards Managing user accounts and permissions in Active Directory Maintaining accurate IT asset records and assisting with deployments Creating documentation and sharing knowledge across the ICT team Providing exceptional customer service with a friendly, "can-do" attitude About you A Level education or equivalent and demonstrable commercial networking experience Experience of site set up, hardware repairs and troubleshooting Strong demonstrable technical skills in Microsoft Office 365 and Windows 10/11 Experience supporting WAN environments and configuring mobile devices Hands on knowledge of Active Directory and hardware provisioning (Autopilot) A proactive, self starter, and customer focused mindset If your past experience doesn't match perfectly with every requirement of the job Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills based training Family friendly policies including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries be directed to . VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
We're on a mission to back the UK's small businesses like no one else Small businesses are the backbone of the economy, and we're here to help them win. We've built a platform that uses clever data to get them the funding they need in minutes, not weeks. At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It's a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts. We're a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other's backs - because we know that when we stand together, we move faster and build better. The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy Come and join a mission that matters! Read our Impact Report See our Trustpilot London (Hybrid) 3 days in the office Competitive Salary + Benefits We are seeking a Data Steward to join our innovative and exceptional data team at Funding Circle. The role sits within our central analytics team but is embedded into our FlexiPay and Credit Card team. This is a key role within the data function where you will have the opportunity to help build and maintain data products that drive data driven decision making. Data is a huge asset of our company and this role helps us evangelise and ensure exceptional data quality. Data Quality Advocacy: Define data quality rules and ensure and maintain high quality standards for critical data assets, while evangelising the adoption of the rules within your domain. Issue Resolution: Act as the first point of contact when a user says, "This report looks wrong." You'll investigate whether it's a data entry error or a system logic issue. Data Lineage & Metadata: Document where data comes from, how it's transformed, and who is allowed to use it. Collaboration: Work with Data Producers and Data Product Managers to adopt policies and to deliver and maintain high quality data products. Proactively problem solving: identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day work. What we're looking for Passionate about Funding Circle's values and the mission to support small businesses with their finance needs. Subject matter expertise: ideally you have a finance or credit card background working in data analytics or data governance. Proficiency in SQL Exceptional "translator" skill: You have the ability to explain a technical database error to a VP of Sales and a business requirement to a developer. Ideally 3+ years in business analysis, data quality management, or a data-heavy operational role. We're building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you. Why join us? We back you to build an incredible career. As a flexible-first employer, we use a "best of both" approach. We'll see you in our London office to collaborate - with barista coffee and subsidised Just Eat lunches on us! Our Circler Proposition focuses on five areas: Flexibility: We provide a benefit allowance you can tailor to your own life and family. Health: This includes private medical and dental, health assessments, and access to a digital GP. Wealth: We offer life assurance, share schemes, and financial coaching. Development: You get a dedicated annual learning allowance to help you level up. Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans. We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family. Ready to join a mission that matters? We'd love to chat!
Apr 17, 2026
Full time
We're on a mission to back the UK's small businesses like no one else Small businesses are the backbone of the economy, and we're here to help them win. We've built a platform that uses clever data to get them the funding they need in minutes, not weeks. At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It's a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts. We're a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other's backs - because we know that when we stand together, we move faster and build better. The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy Come and join a mission that matters! Read our Impact Report See our Trustpilot London (Hybrid) 3 days in the office Competitive Salary + Benefits We are seeking a Data Steward to join our innovative and exceptional data team at Funding Circle. The role sits within our central analytics team but is embedded into our FlexiPay and Credit Card team. This is a key role within the data function where you will have the opportunity to help build and maintain data products that drive data driven decision making. Data is a huge asset of our company and this role helps us evangelise and ensure exceptional data quality. Data Quality Advocacy: Define data quality rules and ensure and maintain high quality standards for critical data assets, while evangelising the adoption of the rules within your domain. Issue Resolution: Act as the first point of contact when a user says, "This report looks wrong." You'll investigate whether it's a data entry error or a system logic issue. Data Lineage & Metadata: Document where data comes from, how it's transformed, and who is allowed to use it. Collaboration: Work with Data Producers and Data Product Managers to adopt policies and to deliver and maintain high quality data products. Proactively problem solving: identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day work. What we're looking for Passionate about Funding Circle's values and the mission to support small businesses with their finance needs. Subject matter expertise: ideally you have a finance or credit card background working in data analytics or data governance. Proficiency in SQL Exceptional "translator" skill: You have the ability to explain a technical database error to a VP of Sales and a business requirement to a developer. Ideally 3+ years in business analysis, data quality management, or a data-heavy operational role. We're building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you. Why join us? We back you to build an incredible career. As a flexible-first employer, we use a "best of both" approach. We'll see you in our London office to collaborate - with barista coffee and subsidised Just Eat lunches on us! Our Circler Proposition focuses on five areas: Flexibility: We provide a benefit allowance you can tailor to your own life and family. Health: This includes private medical and dental, health assessments, and access to a digital GP. Wealth: We offer life assurance, share schemes, and financial coaching. Development: You get a dedicated annual learning allowance to help you level up. Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans. We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family. Ready to join a mission that matters? We'd love to chat!
TL;DR Deducta is a fast-growing startup serving some of the world's largest and most recognizable companies. We are well funded and actively solving the most pressing business challenges in the modern enterprise. We are looking for a Forward Deployed Engineer to embed with clients, structure the deployment of our solution, and ultimately deliver value by helping them solve their hardest business problems. You will be responsible for: Managing enterprise data transformation projects from C-level alignment to core project execution Building strong relationships with key project stakeholders while guiding them through the journey of mission critical AI deployment Location: London, UK. Our office is located near London Bridge and we like to work in person. Comp: Total compensation for this role is £120k Visas: We will sponsor a visa for the right candidate to join us Start Date: ASAP What is Deducta? Deducta is a data intelligence platform for global enterprises. We deliver unprecedented clarity into mission-critical data for the world's largest and most complex enterprises, starting with spend data. We are the leading edge for major business transformations. Our partners use Deducta to deliver results that matter, orders of magnitude faster. What is the role? As a Forward Deployed Engineer, you will embed with our clients to help solve their hardest business problems. You will understand and map their challenges, guide them through the deployment of our solution, and deliver measurable business value. What you'll do: Manage enterprise-scale data transformation efforts with significant autonomy, from advising C- and VP-level stakeholders to directly resolving front-line technical blockers with core project participants Deliver measurable business value by driving projects from launch to deployment, while making intelligent trade-offs to protect delivery timelines Work closely with pre-sale colleagues and client stakeholders to understand business objectives, technical requirements, and operational constraints. Inspire, build strong relationships with, and create a true followership among client stakeholders across seniority levels as you guide them through the journey Success in this role means: Owning the delivery of high stakes projects with our clients Becoming a trusted advisor to executives at the largest enterprises in the world Who will be the right fit? We are looking for a high agency client engagement leader with strong quantitative skills and a proven track record of delivering value to enterprise clients. You might be the right fit if you have 2+ years experience at an MBB consulting firm A strong quantitative and analytical background in a field such as mathematics, computer science, engineering, or data science Superior conceptual thinking skills and exceptional interpersonal and communication skills Demonstrated ability to collaborate effectively in teams of technical and non-technical individuals, in rapidly changing environments with frequent iteration You will thrive in our work environment if You embrace the principles of freedom and responsibility, and are comfortable taking calculated risks You thrive under ambiguity with high levels of ownership You demonstrate unreasonable hospitality to prospects, clients, and teammates as a default You value candour, love feedback, and deliver it thoughtfully You are genuinely excited by the possibilities of applied AI and the opportunity to build a high performing team As an early team member, you'll help shape our culture, our processes, and our trajectory. You'll be part of a team of exceptional people building something category-defining. ️ Hiring Process Intro call Technical Interview Final call Offer, Referencing, and Start
Apr 17, 2026
Full time
TL;DR Deducta is a fast-growing startup serving some of the world's largest and most recognizable companies. We are well funded and actively solving the most pressing business challenges in the modern enterprise. We are looking for a Forward Deployed Engineer to embed with clients, structure the deployment of our solution, and ultimately deliver value by helping them solve their hardest business problems. You will be responsible for: Managing enterprise data transformation projects from C-level alignment to core project execution Building strong relationships with key project stakeholders while guiding them through the journey of mission critical AI deployment Location: London, UK. Our office is located near London Bridge and we like to work in person. Comp: Total compensation for this role is £120k Visas: We will sponsor a visa for the right candidate to join us Start Date: ASAP What is Deducta? Deducta is a data intelligence platform for global enterprises. We deliver unprecedented clarity into mission-critical data for the world's largest and most complex enterprises, starting with spend data. We are the leading edge for major business transformations. Our partners use Deducta to deliver results that matter, orders of magnitude faster. What is the role? As a Forward Deployed Engineer, you will embed with our clients to help solve their hardest business problems. You will understand and map their challenges, guide them through the deployment of our solution, and deliver measurable business value. What you'll do: Manage enterprise-scale data transformation efforts with significant autonomy, from advising C- and VP-level stakeholders to directly resolving front-line technical blockers with core project participants Deliver measurable business value by driving projects from launch to deployment, while making intelligent trade-offs to protect delivery timelines Work closely with pre-sale colleagues and client stakeholders to understand business objectives, technical requirements, and operational constraints. Inspire, build strong relationships with, and create a true followership among client stakeholders across seniority levels as you guide them through the journey Success in this role means: Owning the delivery of high stakes projects with our clients Becoming a trusted advisor to executives at the largest enterprises in the world Who will be the right fit? We are looking for a high agency client engagement leader with strong quantitative skills and a proven track record of delivering value to enterprise clients. You might be the right fit if you have 2+ years experience at an MBB consulting firm A strong quantitative and analytical background in a field such as mathematics, computer science, engineering, or data science Superior conceptual thinking skills and exceptional interpersonal and communication skills Demonstrated ability to collaborate effectively in teams of technical and non-technical individuals, in rapidly changing environments with frequent iteration You will thrive in our work environment if You embrace the principles of freedom and responsibility, and are comfortable taking calculated risks You thrive under ambiguity with high levels of ownership You demonstrate unreasonable hospitality to prospects, clients, and teammates as a default You value candour, love feedback, and deliver it thoughtfully You are genuinely excited by the possibilities of applied AI and the opportunity to build a high performing team As an early team member, you'll help shape our culture, our processes, and our trajectory. You'll be part of a team of exceptional people building something category-defining. ️ Hiring Process Intro call Technical Interview Final call Offer, Referencing, and Start
