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Vice President, Product Marketing - Global Private Wealth page is loaded Vice President, Product Marketing - Global Private Wealthlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R2313 Job Description Summary For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking.In our collegial environment that's marked by low turnover and high energy, you'll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences.We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm.HarbourVest is an equal opportunity employer.This position will be a hybrid work arrangement. You will receive 18 remote workdays per quarter to use at your discretion, subject to manager approval. For example, you may choose to work in the office 4 days per week and take one remote day weekly (typically 13 weeks per quarter), leaving 5 additional remote days to be used as needed.The Vice President, Product Marketing leads Wealth Marketing's commercial readiness for product, platform, and distributor launches worldwide. They ensure products crafted to meet wealth audiences' needs are clearly explained and fully supported across channels. This is an outstanding chance to create a meaningful impact in a dynamic and ambitious environment!This role manages a team of product aligned marketers across locations who serve as Marketing's product subject matter experts, supporting fundraising and distribution through RFP and DDQ responses, distributor diligence, product launch execution, and ongoing product support. The team works closely with Product Specialists, Sales, Client Servicing, and Compliance to deliver accurate, timely, and high quality product materials. The VP, Product Marketing is accountable for execution, fulfilment, and governance. They ensure Marketing is ready at critical commercial moments. They also partner closely with Enabling Platforms and Content Strategy teams to support scale, consistency, and clarity. What you will do: Take responsibility for Marketing's readiness to bring products, platforms, and distributors to market, owning launch planning, timelines, dependencies, deliverables, and risk management. Right size launch approaches through clear tiering, standardisation, and selective customisation based on distributor and commercial priorities. Ensure sustained marketing readiness as products move from launch into active fundraising. Lead fulfilment of product related sales enablement and client facing requests across Global Private Wealth. Establish clear intake, prioritisation, and request governance to protect capacity and focus effort during critical periods. Lead scalable RFP, RFI, DDQ, and distributor diligence processes, coordinating technical inputs and ensuring accuracy, approval, and alignment with product positioning. Identify recurring diligence and enablement needs and partner to improve efficiency over time. Direct creation, maintenance, and distribution of client ready product materials and supporting documentation, ensuring accuracy, compliance, and accessibility. Define operating models, workflows, and team coverage that support scale across products, platforms, and regions. Partner across Marketing, Client Servicing, Product, and Investments to clarify ownership, handoffs, and expectations. Establish metrics that link activity to commercial outcomes and use insight to drive continuous improvement. Lead and develop a distributed team, setting clear expectations and fostering a culture of accountability, partnership, and execution excellence. What you bring: Deep familiarity with products marketed to wealth audiences, including evergreen, interval, and closed end fund structures. Demonstrated success managing product marketing deliverables across platforms, distributors, and regions. Extensive experience managing RFP/RFI/DDQ responses and distributor diligence with clear oversight and high accuracy. Proven track record of translating complex investment and product concepts into clear, client ready materials. Deep product proficiency across private markets and global retail fund structures. Experience leading large scale diligence or proposal operations with measurable quality and efficiency improvements. Demonstrated strength in leading and developing global, distributed teams with a player coach leadership approach. Education Preferred Bachelor of Science (B.S) or equivalent experience required; advanced degree or industry recognised credentials preferred. Experience 10+ years of experience in product marketing, diligence/proposal leadership, sales enablement, or adjacent functions within asset or wealth management. Direct experience supporting wealth managers and distributor platforms strongly preferred.HarbourVest is an independent, global private markets firm with over 43 years of experience and more than $146 billion of assets under management as of June 30, 2025. Our interwoven platform provides clients access to global primary funds, secondary transactions, direct co-investments, real assets and infrastructure, and private credit. Our strengths extend across strategies, enabled by our team of more than 1,270 employees, including more than 230 investment professionals across Asia, Europe, and the Americas. Across our private markets platform, our team has committed more than $64 billion to newly-formed funds, completed over $66 billion in secondary purchases, and invested over $49 billion in direct operating companies. We partner strategically and plan our offerings innovatively to provide our clients with access, insight, and global opportunities.

Who We Are: We are rebuilding the energy transaction, making it transparent and fair. Our goal is to put power back where it belongs, in the hands of customers and to take on one of the most critical problems of our century, access to low cost electricity. tem exists to fix a broken global energy market that's long favoured legacy operators, intermediaries, and opaque pricing. Today's electricity system was not designed for rapid decarbonisation, AI-driven efficiency or fair access for the actual users - businesses and generators. We've built the first AI native transaction infrastructure to reinvent how electricity is bought, sold and priced. Our technology is designed to cut out the inefficient fees, automate complex market flows, and bring transparency and fairness to energy transactions at scale. In late 2025, after extraordinary growth, we closed a $75 million Series B - led by Lightspeed Venture Partners with participation from Atomico, Allianz, Hitachi Ventures, Schroders Capital and others - positioning us for global expansion, deeper product innovation and category leadership. We're scaling internationally and building toward a future where AI-driven infrastructure is foundational to electricity markets worldwide. Since launch, our modern utility product, known as RED, has already facilitated thousands of business customers and billions in energy transaction value, proving that modern software and AI can transform an industry built on legacy systems. At tem, we're not just building another energy company, we're rearchitecting market infrastructure so that transparency, efficiency and sustainability become the default, not the exception. The Role We're hiring a VP Brand & Communications (E3 level). Your job is to define how tem is understood and ensure our brand becomes an active force in shaping the energy transition conversation. This is not a campaign role. It is not a performance marketing role. It is a category-defining, reputation-shaping leadership role reporting directly into the Chief Growth Officer. You will: Be the CGO's thought partner on category, positioning and narrative Define tem's long-term brand strategy and evolution Build and articulate our technology story with clarity and ambition Lead PR, Communications, Brand Partnerships and Brand strategy Run the Content & Credibility Service across tem You will sit at the intersection of growth, product, policy and leadership, ensuring tem is not just participating in the market, but shaping it. Responsibilities Define and shape the category Clarify the space tem is building and how we frame it publicly. Develop a distinctive point of view on markets, decentralisation, pricing and technology. Ensure tem's narrative compounds over time rather than reacting to news cycles. Partner with leadership to shape the story, not just communicate it. Build and evolve the brand Own tem's brand strategy and long-term identity evolution. Elevate the visual and verbal system alongside tem's VP/Creative Director. Ensure the brand reflects our technological depth, ambition and edge we need to win. Build a brand that feels native to technology. Lead PR & external communications Inform on proactive and reactive corporate communications. Develop executive visibility strategy and positioning. Operate confidently in politicised and regulatory environments. Set brand intent for PR and advisory partners, making clear trade-offs and posture decisions. Run the Content & Credibility Service Act as Service Lead for Content & Credibility. Set the strategy and operating model for how tem builds authority, across thought leadership, partnerships, PR and long-form storytelling. Ensure content reflects real product capability and market understanding. Build an always-on narrative engine that mirrors and elevates the wider energy conversation. Lead brand partnerships Identify and build partnerships that reinforce tem's position in the ecosystem. Ensure partnerships strengthen credibility and category leadership. Mentor a high-performance team This role has no direct reports. Your work will elevate a small but high-calibre team. Set a high bar for writing, judgement and taste. Create a culture of intelligent risk-taking and disciplined execution. Success Measures A clear and distinctive category narrative that external stakeholders repeat back to us tem is understood as a technology company shaping energy markets, not just another supplier Strong executive presence and credibility across media, policy and industry forums A brand that feels distinctive and culturally relevant in a traditionally conservative industry Content & Credibility operating as a strategic service, not a reactive function Leadership confidence in brand and comms judgement during complex or high-stakes moments Requirements Must haves Significant experience (10yrs+) leading global brand and communications in a high-growth technology company Experience navigating complex, visible or politically sensitive environments Track record of shaping category narratives or repositioning companies through transition Deep expertise of technology storytelling and product narrative Experience running PR and corporate communications at scale Comfort operating close to senior leadership and challenging constructively High writing bar, across long-form narrative, executive comms and public statements Commercial awareness and ability to tie brand strategy to growth and market leverage Bonus points Experience building brand in fintech, infrastructure, AI or regulated categories. Experience working in highly scrutinised environments with regulatory complexity. Track record of building comms systems that scale. Obsessed with intersect of brand and AI Profile We're looking for someone who is: Visionary but commercially grounded. Comfortable taking smart risks. Opinionated with judgement. Intellectually rigorous. Comfortable in ambiguity. Able to operate at both strategic altitude and execution depth as an individual contributor/expert. You should be comfortable saying: "This is the wrong frame. This is the story we should be telling instead." And backing it up. Why This Role Matters Energy is undergoing a structural shift. Markets are decentralising. Trust is fragile. Technology is rewriting the rules. Brand in this category cannot be passive. It must be credible. Distinctive. Technologically literate. Culturally aware. And brave. If you've built brands in complex, high-trust categories before and want to define one in energy, this is that opportunity. We welcome applications from people of all backgrounds, experiences, and identities, including those that are traditionally underrepresented in the tech and energy sectors. If you're excited about this role but not sure you meet every requirement, we'd still love to hear from you. Your unique perspective could be exactly what we're looking for.

Doherty Associates (DA) has delivered IT solutions for over 30 years to some of the world's most prestigious and demanding clients. We focus on the professional and financial services sectors, including private equity, venture capital, and legal firms - including some of the UK's top ten law firms. We are a Microsoft Gold Partner with five Solutions Partner Designations (including Modern Work), a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. We are a pioneering and innovative organisation focusing on "cloud-first" projects, enabling, and enhancing hybrid and modern workplace capabilities for customers; we pride ourselves on our passion and expertise to deliver transformations and managed services to our customers. About the role Reporting to the Service Desk Manager, the 3rd Line Support Engineer is a senior technical specialist acting as the final escalation point for complex incidents, problems, and major incidents. You will engage directly with customers as a trusted technical authority and own and delivery of proactive managed technical services, including regular audits, health checks, and assessments. This is a role for an experienced engineer who can thinks independently, takes ownership, and can balance deep technical troubleshooting with structured, proactive service delivery. We will look for you to demonstrate success by: Ensuring escalations are resolved efficiently and correctly, with fewer repeat incidents Helping develop junior engineers to become more capable, confident, and effective professionals Effectively delivering audits and health checks, ensuring these are valued, repeatable, and impactful Ensuring that the technical risks are identified and addressed proactively Key Responsibilities Escalation Support & Technical Leadership Act as the primary escalation point for complex and high-impact incidents across managed services Lead Problem Management and Major Incident investigations, including root cause analysis (RCA) and preventative recommendations Resolve advanced Incidents, Problems, and non-standard Requests within ConnectWise Manage, working across infrastructure, cloud, and Microsoft platforms Confidently engage senior technical colleagues, Professional Services engineers, Microsoft, or third-party vendors when required Maintain high-quality, detailed ticket notes, RCA documentation, and remediation plans Act as a peer reviewer for technical changes and change control submissions, ensuring quality and risk awareness Continuously improving service quality, resilience, and security through independent analysis and recommendations Managed Technical Services Ownership Own and deliver repeatable, high-quality technical managed services, such as: Monthly or quarterly technical health checks Technical baseline reviews M365, Azure, endpoint, and infrastructure audits Configuration and best-practice assessments Produce clear, professional technical reports that translate findings into practical recommendations for clients and Account Managers Identify risks, service gaps, and improvement opportunities before they become incidents Feed recommendations into Continual Service Improvement (CSI) initiatives and service roadmaps Work closely with Service Delivery and Account Management teams to ensure audit outcomes lead to real-world improvements Client Engagement & Technical Authority Act as a technical escalation for customers during high-severity incidents or complex investigations Attend client meetings where deep technical input or explanation is required (remote or occasional on-site) Support Account Managers and Service Delivery Managers during: Technical service reviews Proposal validation and solution assurance Service transition and early-life support (hyper-care) Communicate complex technical issues clearly, calmly, and commercially to both technical and non-technical stakeholders Technical Mentoring & Knowledge Leadership Act as a technical mentor and role model for 1st and 2nd Line Engineers Coach engineers on troubleshooting techniques, diagnostic thinking, and "how to think", not just "what to do" Deliver internal lunch & learns, walkthroughs, and technical deep dives on: Recurring issues and lessons learned New technologies and changes to platforms Best-practice operational approaches Raise the overall technical maturity and confidence of the service desk Documentation, Standards & Process Improvement Create, review, and improve: Technical procedures and runbooks Known error records and troubleshooting guides Service and platform documentation Ensure documentation remains current as environments and services evolve Contribute to the ongoing improvement of service desk tooling, standards, and ways of working Represent Managed Services during project handovers and service transition, ensuring operational readiness Qualification, skills, and experience Proven experience operating as a senior or 3rd Line Engineer within a Managed Services environment Strong experience with Microsoft technologies, such as: Microsoft 365 (Exchange, Teams, SharePoint, Entra ID, Intune) Windows Server and Active Directory Azure (core services, identity, networking basics) Solid understanding of: Endpoint and device management Networking fundamentals (DNS, DHCP, TCP/IP, VPNs) Security principles and best practices Experience working with ITSM tooling (e.g. ConnectWise Manage) and ITIL-aligned processes Fluent spoken English with very good writing skills (e.g. wiring technical documentation) About the person Professional and calm demeanour Comfortable taking ownership of complex issues from investigation through to resolution and prevention A natural problem-solver who can think independently and critically rather than relying solely on runbooks Confident engaging directly with customers and internal stakeholders Passionate about innovation and improving services, not just fixing tickets Excellent communicator, both verbally and in writing Patient, approachable and respectful; ability to support colleagues and help with their professional development as well as build strong professional relationships with colleagues across the business Methodical with strong analytical and problem-solving skills High sense of urgency and accountability What we offer in return Basic salary plus bonus Sponsored development supported by industry training and certifications Incentives for passing Microsoft certifications Company pension scheme Employee Assistance Programme (wellbeing, physical, financial) Private medical insurance Income protection insurance 33 days holidays (including 8 days of bank holidays)

Who are we? South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight. Join our team and help us continue to bring people together to get the most out of life. About the job The Senior ITService Delivery Manager oversees a number of key functions within the IT department that enables the delivery of a high quality service to end users, ensuring that Service Support and Service Delivery processes are in place to meet business needs. This position will involve liaising directly with stakeholders and requires that you establish and manage expectations within the business. The role will require the post holder to manage and drive the ITService Delivery team to achieve a high standard of work in order to meet the expectations of the business. Your main responsibilities will be: Maintain a high performing IT Service Delivery function to include full management responsibilities of the IT Service Delivery Team. Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent IT to both the internal business and to all IT third party vendors and suppliers. Understand and identify business challenges and develop strategies and solutions to deliver added value to the business. Liaise with Customers to establish the structure of service level agreements (SLAs). Ensures that operational methods, procedures and facilities are documented, maintained and reviewed regularly to maintain their effectiveness and efficiency. Creates, implements, reviews / analyses problem management processes and advises on any improvements that could be implemented, using any tools that may be available. Support projects and develop a strong understanding of projects impacting your service area and ensuring service impact is minimised and agreed. Drive internal and third party service review meetings covering performance, service improvements, quality and processes . Ensure that patching and anti-virus updates are carried out promptly and effectively in the desktop environment. Create and maintain regular and accurate management reporting on IT Service performance with the tools available. Be an ambassador for IT, working across the business to provide effective communication on IT matters and build relationships with other teams to ensure effective dialogue between departments. Contributes to departmental policy, procedures and practices on matters such as security, health and safety, environmental controls, service facilities and media storage. Point of escalation - ensuring escalated issues from customers and colleagues are resolved effectively and in a timely manner. Governance - assisting in defining and implementing processes & standards and ensuring staff adhere to them. Supports budget related conversations on different levels. Innovate and encourage innovation within team members. Coach and mentor less experienced staff as required. Empower staff to take responsibility for their jobs and commitments. Foster a spirit of teamwork inclusion and unity amongst the teams. You'll need: Proven experience managing an IT service desk or technical support team in a fast-paced environment. Strong leadership skills with a track record of coaching, developing, and motivating high-performing teams. Solid understanding of IT infrastructure, systems, and support operations across desktop, network, and application environments. In-depth knowledge of IT service management principles; ITIL certification (Foundation or higher) preferred. Exceptional customer service focus, with the ability to drive a user-centric culture and improve service delivery. Experience managing incident, problem, and request workflows, with a strong grasp of SLAs and KPIs. Excellent communication and interpersonal skills, capable of engaging with technical teams, stakeholders, and senior leadership. Experience with enterprise-level IT systems and platforms such as Active Directory, Microsoft Endpoint Manager (Intune) or Entra ID. Strong analytical skills with the ability to produce reports, identify trends, and lead service improvement initiatives. Experience managing service desk tools and platforms (e.g., ServiceNow, BMC Remedy, FreshDesk) It would be great if you had: Experience supporting remote and hybrid working environments, including VPNs and virtual desktop infrastructure (VDI). Project management knowledge or certification (e.g., PRINCE2, PMP) to support service improvement and change initiatives. Understanding of cybersecurity best practices and experience contributing to IT security and compliance efforts. Familiarity with IT change management processes and tools. Experience with service automation tools, AI-powered support technologies, or workflow optimisation. Basic budgeting or cost management experience in an IT services context. About the location Southampton Central is conveniently situated near the city centre. It is a short walk to West Quay shopping centre, a hub for retailers and restaurants, and providesan excellent link between London, Coastal areas and the Isle of Wight. Working pattern You will work an average of 37 hours per week across 5 days, typically office hours. Flexibility will be required and there may be an "on-call" commitment. The Reward In return we offer a competitive salary and a variety of valuable benefits, including: Free duty and leisure travel on SWR services for employees Free leisure travel for spouse/partner and dependants (criteria dependent) 75% discount on many other train operating companies Full training and support with development Excellent pension scheme We all belong at SWR. Our vision is to provide an inclusive environment for all colleagues, ensuring all candidates have an equal opportunity to access meaningful employment. We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive. If you require additionalsupport to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

Service Desk Analyst Department: Information Technology Employment Type: Full Time Location: London Description Why Bates Wells? We're an award winning, purpose driven City law firm. We were the first UK law firm to become a B Corp and are the highest scoring global law firm in the B Corp community. Globally recognised as the market leading UK firm for charities and purpose driven organisations, our commercial teams are also using law as a force for good and driving change from the inside out. Our values are key to our success, and you'll be able to make a real impact from day one. Come and join the firm with a standout and authentic commitment to a triple bottom line, where we never prioritise profit over people and planet. The role We are looking for a motivated and enthusiastic Service Desk Analyst to join our IT team. You will be the first point of contact for IT support across the firm, assisting colleagues with first line IT requests, account setup, hardware preparation and mobile device management. This role offers excellent opportunities to learn, develop and progress, providing a strong foundation in IT support. You'll need strong customer service skills, good problem solving ability and confidence working in a fast paced environment. A friendly, helpful approach is essential. Key Responsibilities Provide technical support to colleagues across the firm, onsite and remotely Install, configure and maintain hardware and software (laptops, printers, mobile devices) Troubleshoot Windows OS, MS 365, mobile and in house legal applications Support legal document production tools and workflows Manage user accounts and access to applications Maintain IT asset records and documentation Support meeting room technology, including AV and conferencing tools (Teams/Zoom) Assist with network connectivity, VPN access and remote working setups Resolve issues within agreed SLAs and elevate when needed Work with external vendors and IT providers Manage mobile device setup, enrolment and support (MDM, Intune) Manage the joiners movers leavers process, including account creation and hardware allocation Assist with hardware imaging, setup and deployment Participate in on call or out of hours support where required Desirable: Exposure to ITSM tools, basic ITIL knowledge, or certifications such as CompTIA A+, ITIL Foundation, or Azure Fundamentals. About You 1-2 years of Service Desk experience, ideally in legal or professional services Strong interest in IT and technology Confident, friendly and client focused with strong customer service skills Good problem solving and troubleshooting ability Basic understanding of network infrastructure Proactive, organised and able to manage multiple tasks Strong communication skills Comfortable building relationships across the firm About our IT Team Our IT team totals 13 people and is made up of the Infrastructure & Applications, Service Desk and IT training and business engagement teams. We work cohesively and interact daily to support the business and their needs. What are we like to work for? Impact Driven Purpose: We align profit with social purpose to create lasting positive impact for our people, communities and planet. Committed to the Climate: Through our Climate & Nature Group, we reduce environmental impact and support a just transition to net zero. Championing Inclusion: We foster a diverse and inclusive culture where creativity and innovation thrive. Flexible and Hybrid Working: Our hybrid model supports balance, with at least two office days per week. Progressive Benefits: We offer sustainable pensions, IVF support, private healthcare and a range of wellbeing and personal development benefits. At Bates Wells, equity, diversity and inclusion are part of who we are and how we work. As a B Corp and purpose driven law firm, we're committed to building a workplace that is fair, inclusive and representative of all.

Select how often (in days) to receive an alert: Date: Apr 2, 2026 Hero is a global food company, founded in 1886 in Switzerland, specializing in branded nutritional products across the Growing Up and Adult categories. With a portfolio of trusted brands like Corny, Semper, Goodies, Beech Nut, Organix, and Deliciously Ella, Hero delivers high quality, great tasting food rooted in natural goodness. Guided by its mission to be a leader in better snacking. With 4,000 team members worldwide, the company is driven by strong values, high performance, and a commitment to doing the right thing-always, without compromise. Role Overview The Shopper Insights Global Lead is responsible for setting the vision, strategy, and the set up and establishment of the new shopper insights capabilities across markets at Hero group, ensuring the voice of the shopper informs decisions at both global and local levels. Leading a network of local Shopper Insights owners, you will drive capability building, consistency, and best practice sharing while ensuring shopper insights are activated to deliver competitive advantage for our brands and retailer partnerships. You will act as the Shopper Insight expert putting into application your vision, tools and processes, in close partnership with local Sales & Sales Excellence teams. You may travel to, or be located in, Germany, London or Netherlands. The Shopper Insights Global Lead will report functionally to the Group Insights & Analytics Director, with a dotted line reporting to the Sales Excellence Global VP. Key Responsibilities Shopper Insights Organization & Roadmap Define the optimal shopper insights network, in close collaboration with Sales Excellence Global Lead, and identify candidates within existing local teams (part of CAT MAN, Sales Strategy or Sales Excellence, pending local set up) Define and champion the global Shopper Insights 3 year road map to establish core competencies, process, organization and key foundational learnings for our food & snacking platforms, ensuring alignment with global category, sales, and sales excellence. Capability Building Across the Organization Play a central role in establishing shopper insights capabilities across the organization, embedding shopper centric thinking into core ways of working. Partner closely with Sales and Sales Excellence functions to co develop tools, frameworks, and processes that elevate customer engagement and category leadership. Align & deploy standard tools (supplier roster / key methodologies) to ensure best in class methodologies used & enable comparison cross markets. Build training programs, toolkits, and thought leadership sessions that strengthen shopper insight fluency across all teams. Lead, coach, and inspire a network of local Shopper Insights Managers/Experts across key markets. Establish meta learnings and best practices to accelerate learning, maximize resources, and build organizational shopper centricity. Act as shopper Insights lead at your own location (Schwartau), executing the design & delivery of shopper research and activation of shopper insights, in close collaboration with local Sales Excellence and Sales teams. Oversee the design and delivery of global and local research programs (qualitative, quantitative, syndicated, loyalty, e commerce, and emerging methodologies), either directly leading at your location or through the network of Shopper Insights for other markets. Translate insights into compelling narratives that influence senior stakeholders and retail partners at strategic moments (e.g., joint business planning, portfolio strategy, innovation). Cross Functional Collaboration Partner with senior leaders across Marketing, Sales, Category Development, RGM, and R&D to embed shopper insights into brand plans, innovation roadmaps and RGM strategies. Support category vision development and execution with fact based shopper narratives that differentiate our snacking platforms / food categories and brands. Thought Leadership Monitor macro shopper, retail, and food category trends globally, providing senior leadership with forward looking perspectives. Champion innovation in research approaches (AI, digital, behavioral science, mobile ethnography etc). Skills & Qualifications 10+ years' experience in Shopper Insights within major FMCG players (food or beverage preferred). Ideally with both country and region/global experience. Proven track record of influencing senior leadership and driving strategic impact through insights. Experience leading and developing dispersed, multicultural teams. Deep expertise in shopper and retail data sources (Nielsen, IRI, Kantar, loyalty data, household panels, e commerce analytics). Strong business acumen; ability to connect shopper insights with commercial and strategic priorities. Excellent communication and storytelling skills, with presence to engage senior executives and retailers. Passion for food trends, shopper behaviour, and the future of retail. Our culture At Hero, we believe great companies are built by people who are empowered to make a real impact. We have an open, flexible, and informal way of working, where everyone has a voice in shaping what we do and how we do it. We collaborate with colleagues across our international organisation. With short decision making lines and a flat structure, ideas move quickly and contributions are recognised. We don't hire people to follow instructions-we hire people who want to take ownership and make their mark. If you spot an opportunity, you're encouraged to act on it, and if you're ambitious, you'll find the freedom to grow. Creativity, curiosity, and an entrepreneurial mindset are part of everyday life at Hero. We trust our people to drive their own development, support one another, and push boundaries together. Just as importantly, we genuinely enjoy working together and looking out for each other. We offer a flexible hybrid working model that supports a healthy work-life balance. Our Values Create Wow - We go beyond expectations and strive to make a meaningful impact. Everyone Hero - Every individual matters and every contribution counts. Nourish Others - We support, inspire, and help each other grow. Take Responsibility - We own our actions and outcomes, individually and as a team. We look forward to receiving your application before the 20th April

VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We are recruiting for an ICT Field Support Engineer to support our 4,000 users across 120+ sites. This highly mobile role offers variety, challenge, and the chance to be a vital part of a collaborative ICT team. About our role Delivering 1st & 2nd line technical support-on-site and remotely Troubleshooting hardware and software issues across desktops, laptops, mobile devices, and more Supporting network connectivity, VPN access, and wireless configurations Installing and configuring systems and applications to company standards Managing user accounts and permissions in Active Directory Maintaining accurate IT asset records and assisting with deployments Creating documentation and sharing knowledge across the ICT team Providing exceptional customer service with a friendly, "can-do" attitude About you A Level education or equivalent and demonstrable commercial networking experience Experience of site set up, hardware repairs and troubleshooting Strong demonstrable technical skills in Microsoft Office 365 and Windows 10/11 Experience supporting WAN environments and configuring mobile devices Hands on knowledge of Active Directory and hardware provisioning (Autopilot) A proactive, self starter, and customer focused mindset If your past experience doesn't match perfectly with every requirement of the job Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills based training Family friendly policies including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries be directed to . VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.

We're on a mission to back the UK's small businesses like no one else Small businesses are the backbone of the economy, and we're here to help them win. We've built a platform that uses clever data to get them the funding they need in minutes, not weeks. At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It's a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts. We're a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other's backs - because we know that when we stand together, we move faster and build better. The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy Come and join a mission that matters! Read our Impact Report See our Trustpilot London (Hybrid) 3 days in the office Competitive Salary + Benefits We are seeking a Data Steward to join our innovative and exceptional data team at Funding Circle. The role sits within our central analytics team but is embedded into our FlexiPay and Credit Card team. This is a key role within the data function where you will have the opportunity to help build and maintain data products that drive data driven decision making. Data is a huge asset of our company and this role helps us evangelise and ensure exceptional data quality. Data Quality Advocacy: Define data quality rules and ensure and maintain high quality standards for critical data assets, while evangelising the adoption of the rules within your domain. Issue Resolution: Act as the first point of contact when a user says, "This report looks wrong." You'll investigate whether it's a data entry error or a system logic issue. Data Lineage & Metadata: Document where data comes from, how it's transformed, and who is allowed to use it. Collaboration: Work with Data Producers and Data Product Managers to adopt policies and to deliver and maintain high quality data products. Proactively problem solving: identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day work. What we're looking for Passionate about Funding Circle's values and the mission to support small businesses with their finance needs. Subject matter expertise: ideally you have a finance or credit card background working in data analytics or data governance. Proficiency in SQL Exceptional "translator" skill: You have the ability to explain a technical database error to a VP of Sales and a business requirement to a developer. Ideally 3+ years in business analysis, data quality management, or a data-heavy operational role. We're building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you. Why join us? We back you to build an incredible career. As a flexible-first employer, we use a "best of both" approach. We'll see you in our London office to collaborate - with barista coffee and subsidised Just Eat lunches on us! Our Circler Proposition focuses on five areas: Flexibility: We provide a benefit allowance you can tailor to your own life and family. Health: This includes private medical and dental, health assessments, and access to a digital GP. Wealth: We offer life assurance, share schemes, and financial coaching. Development: You get a dedicated annual learning allowance to help you level up. Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans. We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family. Ready to join a mission that matters? We'd love to chat!

TL;DR Deducta is a fast-growing startup serving some of the world's largest and most recognizable companies. We are well funded and actively solving the most pressing business challenges in the modern enterprise. We are looking for a Forward Deployed Engineer to embed with clients, structure the deployment of our solution, and ultimately deliver value by helping them solve their hardest business problems. You will be responsible for: Managing enterprise data transformation projects from C-level alignment to core project execution Building strong relationships with key project stakeholders while guiding them through the journey of mission critical AI deployment Location: London, UK. Our office is located near London Bridge and we like to work in person. Comp: Total compensation for this role is £120k Visas: We will sponsor a visa for the right candidate to join us Start Date: ASAP What is Deducta? Deducta is a data intelligence platform for global enterprises. We deliver unprecedented clarity into mission-critical data for the world's largest and most complex enterprises, starting with spend data. We are the leading edge for major business transformations. Our partners use Deducta to deliver results that matter, orders of magnitude faster. What is the role? As a Forward Deployed Engineer, you will embed with our clients to help solve their hardest business problems. You will understand and map their challenges, guide them through the deployment of our solution, and deliver measurable business value. What you'll do: Manage enterprise-scale data transformation efforts with significant autonomy, from advising C- and VP-level stakeholders to directly resolving front-line technical blockers with core project participants Deliver measurable business value by driving projects from launch to deployment, while making intelligent trade-offs to protect delivery timelines Work closely with pre-sale colleagues and client stakeholders to understand business objectives, technical requirements, and operational constraints. Inspire, build strong relationships with, and create a true followership among client stakeholders across seniority levels as you guide them through the journey Success in this role means: Owning the delivery of high stakes projects with our clients Becoming a trusted advisor to executives at the largest enterprises in the world Who will be the right fit? We are looking for a high agency client engagement leader with strong quantitative skills and a proven track record of delivering value to enterprise clients. You might be the right fit if you have 2+ years experience at an MBB consulting firm A strong quantitative and analytical background in a field such as mathematics, computer science, engineering, or data science Superior conceptual thinking skills and exceptional interpersonal and communication skills Demonstrated ability to collaborate effectively in teams of technical and non-technical individuals, in rapidly changing environments with frequent iteration You will thrive in our work environment if You embrace the principles of freedom and responsibility, and are comfortable taking calculated risks You thrive under ambiguity with high levels of ownership You demonstrate unreasonable hospitality to prospects, clients, and teammates as a default You value candour, love feedback, and deliver it thoughtfully You are genuinely excited by the possibilities of applied AI and the opportunity to build a high performing team As an early team member, you'll help shape our culture, our processes, and our trajectory. You'll be part of a team of exceptional people building something category-defining. ️ Hiring Process Intro call Technical Interview Final call Offer, Referencing, and Start

Job Description Your impact Do you want to grow your career in network engineering and work on projects that safeguard the UK's most critical systems? At Leonardo, our Network Engineers are at the heart of designing, configuring, and supporting secure networks that keep our customers connected and protected. Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers. What you will do as a Network Engineer Configure and support network devices including routers, switches, and firewalls. Deliver assigned engineering tasks such as deployments, migrations, and upgrades. Implement network monitoring, patching, and backup routines to maintain service availability and compliance. Collaborate with project teams to contribute to network design, test, and integration activities. Produce and maintain technical documentation to support delivery and knowledge transfer. Troubleshoot and resolve network issues, escalating where required. Contribute to continuous improvement activities, identifying opportunities to enhance performance and resilience. What you'll bring Solid understanding of core networking concepts and protocols. Experience with configuring and supporting network devices in enterprise environments. Ability to work independently on defined work packages while collaborating effectively with wider teams. A proactive approach and willingness to learn new tools and technologies. Core areas (must have) Knowledge of TCP/IP, OSI model, and common networking protocols Hands on experience with switches, routers, and firewalls Understanding of network security concepts and secure configurations Familiarity with ITIL and service management practices Basic Knowledge of cloud networking (AWS, Azure) Desirable Knowledge of TCP/IP networking and OSI model Working towards Cisco CCNA (or equivalent) certification Exposure to multi vendor environments (Dell, Palo Alto, Fortinet, etc.) Basic automation or scripting skills (Python, Ansible, Bash) Experience with network monitoring and diagnostic tools (Wireshark, SolarWinds, Nagios) Understanding of VPNs, VLANs, and routing protocols (OSPF, BGP) This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, to include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Location This role will be based at our Bristol site, with hybrid/custom working options where appropriate. Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your Future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location GB - Bristol - Coldharbour Lane Contract Type Permanent Hybrid Working Hybrid

Merchandiser page is loaded Merchandiserlocations: Harrington, DEtime type: Full timeposted on: Posted Todayjob requisition id: R- Unbottle YOUR Potential at Pepsi Bottling Ventures! At Pepsi, we spread home-grown joy, in our special Pepsi Bottling Ventures way! Pepsi Bottling Ventures is the nation's largest private bottler and distributor of Pepsi beverages. Pepsi Bottling Ventures is based in NC, SC, MD, & DE. APPLICATION INSTRUCTIONS: CURRENT PBV EMPLOYEE, please to complete the job application. Please do not apply here, apply internally through Workday. If you are NOT a current employee, please click "Apply" and complete job application. Job Description PURPOSE OF THE JOB Merchandises products including stocking shelves, rotating shelved products, setting up displays, cooler stocking/rotation, storage room organization, and moving products from storage to the sales floor. RESPONSIBILITIES/DUTIES Fills and merchandises all coolers, displays, racks, shelves, and/or vendors in accordance with PBV standards. Sells and executes all promotions. Creates and utilizes point-of-sale signage. Develops good customer relations. Services all customers as scheduled. Orders product and /or runs invoices. Cleans equipment and maintains backroom storage in an orderly fashion - rotates stock. Other duties as assigned. MINIMUM REQUIREMENTS High school diploma or GED highly preferred. Three to five years of relevant work experience may be considered, in lieu of a high school diploma or GED. Ability to adapt to a constantly changing environment. Good oral and written communication skills. Able to perform basic financial calculations, such as addition, subtraction, multiplication, and division. Ability to work under pressure. Good interpersonal skills. Good driving habits. Ability to work without direct supervision. Valid driver's license. Must be able to work in a team environment. Must be a self-starter with excellent follow-up skills. Ability to meet PBV driving qualifications. Ability to work hours necessary to complete assigned tasks. Ability to speak, read, and write English proficiently. ESSENTIAL MENTAL AND PHYSICAL FUNCTIONS Mental Functions Repetitive job requiring frequent, but not more than normal mental or visual effort or alertness. Physical Functions Constantly (67%-100%) required to stand, lift up to 50 pounds, and push/pull 300 - 2400 pounds with the assistance of a pallet jack. Frequently (34%-66%) required to walk. Occasionally (0%-33%) required to climb and sit. EQUIPMENT USED Vehicle, hand truck, store floats, pallet jacks, label gun, telephone, calculator, Point of Purchase materials, computer reports, cardboard balers, various types of vending equipment, and general office equipment. SUPERVISORY RESPONSIBILITIES None required. LANGUAGE SKILLS Must be able to speak, read, write, and comprehend English.Unfortunately, we will be unable to offer visa sponsorships to candidates.EOE M/F/D/VPepsi Bottling Ventures is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1- or via e-mail at

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code - testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this "outer loop," helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend - enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery - and we're looking for exceptional talent to help us move even faster. Position Summary We're looking for a Lead People Operations Generalist to own and elevate the employee experience across EMEA for a fast-growing global tech company. This role is both strategic and hands on-you'll be the regional expert for People Operations, ensuring compliant, scalable, and human centered HR practices while partnering closely with global teams. You'll lead core people operations across the employee lifecycle, act as the first point of escalation for complex cases, and help build the systems, processes, and standards that allow us to scale confidently across multiple countries. You'll work cross functionally with other G&A teams such as Payroll and Legal to provide operational, compliance and administrative support to the business. This position reports to the Senior Manager, People Operations. About The Role Serve as the People Operations lead for EMEA, supporting employees and managers across multiple countries and employment models. Own regional people processes including onboarding, offboarding, employee data management, leaves, mobility, and lifecycle changes. Act as a trusted advisor to managers on people policies, employment practices, and employee relations matters. Compliance & Risk Management Ensure compliance with EMEA employment laws, works council requirements, GDPR, and internal controls. Partner with Legal, Payroll, and external vendors to manage audits, regulatory changes, and documentation. Maintain accurate and compliant employee records across all systems. Global Programs & Scaling Partner with global People Operations, PBPs, and other departments within the global People & Places function to roll out global programs (performance cycles, compensation, benefits, engagement). Partner with the Talent Acquisition team to onboard and support employees who are hired through the EOR. Localize global policies and programs for EMEA markets while maintaining consistency. Contribute to SOPs, playbooks, and scalable operating models. Systems, Data & Process Excellence Act as a regional SME for HRIS (Hibob) and local partner for other people tools (e.g., Greenhouse, CultureAmp, Pave). Drive operational rigor through documentation, SLAs, and data integrity. Use data and insights to identify trends, risks, and opportunities for improvement. What We're Looking For 6+ years of People Operations / HR Generalist experience, including multi country EMEA support. Strong working knowledge of EMEA employment law (UK, EU, and at least one additional region). Experience supporting a high growth tech or SaaS company. Proven ability to manage complex employee relations cases independently. Excellent stakeholder management and communication skills. Enjoys solving big problems and working across the organization. Comfortable operating in ambiguity and scaling environments. About You Experience in pre IPO or public company environments. Exposure to works councils, TUPE, or cross border mobility. HRIS implementation or optimization experience - Workday experience a plus. Prior experience leading projects and working on cross functional teams. Work Location London, UK. Hybrid What you will have at Harness Competitive salary Flexible work schedule Flexible Time Off and Parental Leave Monthly, quarterly, and annual social and team building events Monthly internet reimbursement Harness In The News Accelerating Our Mission to Bring AI to Everything After Code Goldman Sachs leads investment in software delivery startup Harness at $5.5 billion valuation How Harness runs 16 "startups within a startup" at scale Jyoti Bansal Harness Research Shows AI Visibility Crisis Fueling Security Nightmare Harness has been named to the Inc. Power Partner list for software delivery success All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at . You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (), or you can contact your local law enforcement agency.

A global media organization seeks a Partnerships Manager in Greater London to manage and grow content licensing relationships. In this role, you'll ensure effective licensing, technical integration, and relationship management with media partners. Applicants should be fluent in French and English, have deep media landscape knowledge, and possess strong negotiation skills. You'll report directly to the VP, Global Content Licensing, and work in a hybrid model, with a minimum of three days a week in the office.

Join Proton and build a better internet where privacy is the default Proton was founded in 2014 by scientists from CERN on a simple truth: privacy is a fundamental human right. Since then, we've built the world's largest encrypted email service (Proton Mail) and expanded into Proton VPN, Proton Drive, Proton Pass, and Proton Calendar-tools used by millions globally to protect their freedom, fight censorship, and keep their data safe. In some situations, Proton has literally helped save lives! We are profitable, independent (no VC control), and selectively hire from the top 1% of applicants. Our 500+ team members across 50+ countries come from leading organizations and elite academic backgrounds. We move fast, keep hierarchy light, and prioritize impact over optics. If you want to do meaningful work with exceptionally high-caliber people, this is it. Join us and do work you can truly be proud of. Check ouropen-sourceprojectshere ! About Photos Join the team building Proton Drive Photos, a private photo storage designed so your memories belong only to you. We're creating the encrypted alternative to Big Tech photo platforms, combining consumer-grade UX with uncompromising privacy. If you want to build products used by millions while helping fix the internet, we'd love to meet you. The Role As an engineer on our Apple team you'll build and ship features across Proton's apps on iPhone, iPad and macOS, working closely with product and engineers across the company to define what "great" looks like on Apple platforms. Our codebase is primarily Swift with some Go, and we're moving to a platform-independent Rust logical core that communicates with Swift via a generic interface, so Rust experience is a strong plus. Quality is central to the role: you'll contribute to and maintain our testing stack, including unit tests for business logic, stubbed API tests for pseudo-integration, snapshot tests for UI and XCUITest for end-to-end user flows. You'll join a team that pairs deep technical expertise with an obsession for simple, usable interfaces, shipping privacy-preserving products used by millions. What we are looking for: You have experience in iOS in particular with Swift You have a passion for mentoring other engineers and helping them grow You are passionate about user interaction, usability, and providing an excellent user experience Demonstrated experience driving change within an organisation and leading complex technical projects Extensive experience building maintainable and testable code bases, including API design and unit testing techniques Extensive experience with concurrent programming and mobile memory management A strong grasp of scalable software architecture and software engineering best practices An intuition for optimal user experience and design Rust experience not required, but a major plus Deep understanding ofAPNs, UNUserNotificationCenter and iOS background execution(silent pushes, background app refresh, background URLSession), and how these impact app reliability Experience buildingoffline-first data flowswith local persistence (Core Data, SQLite, Realm or similar) and conflict free sync What we offer Work that Matters: millions of people trust Proton with their privacy. We answer only to our users - not advertisers, not investors with conflicting agendas, not governments. The work you do here is real, and the impact is measurable. (read more about our impact here ) A great Team: Our team is diverse, collaborative, and tight knit with people coming from all walks of life, including many of the world's top academic institutions and organizations, such as MIT, Harvard, Stanford, Caltech, Cambridge, and ETH. Technology: you'll get the right hardware and the right software you need to do your best work. Learning & Development: we invest in your growth because sharp people make us better. Proton is one of the fastest ways to accelerate your career because you'll be thrown into real challenges, with real ownership, from day one. Employee Benefits: your wellbeing isn't an afterthought. We offer strong health coverage, solid retirement options, generous leave, and wellness support so you can bring your best self to work every day Stock Options: at Proton, we all have the opportunity to be owners of the company. From day one, you have a real stake in what we're building. When Proton wins, you win. In Person Collaboration: Amazing things happen when passionate, smart, and purposeful people get together in the same room. With offices across Geneva, Zürich, Barcelona, London and more, you'll spend most of your time collaborating face to face with people who genuinely care about what they're building Food: Lunch and snacks are on us every day in our offices so you can focus on the work and not on what's for lunch. Transport: getting to the office shouldn't cost you. We cover public transport, bike allowances, or parking, whichever works for you. Flexible Working: you own your schedule. Set hours that work for you and your team - because outcomes matter more than when the clock says you started. Our commitment to diversity and inclusion At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability or socio economic background feel valued and empowered. We strive to create equal opportunities, promote open dialogue and support continuous learning to ensure every voice is heard and respected. If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know. Candidate privacy notice When you apply for a position, refer a candidate or are considered for a role at Proton Technologies AG (Proton, we, us or our), your information is stored in Greenhouse, in accordance with its Service Privacy Policy . This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills. If we no longer have a legitimate business need to process your information, we will either delete or anonymise it. Should you have any inquiries about how we use or manage your information or if you wish to access, correct or delete your data, please contact our privacy team at . Proton does not accept unsolicited CVs from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton. Interested in building your career at Proton? Get future opportunities sent straight to your email.

Laurel is on a mission to return time. As the leading AI Time platform for professional services firms, we're transforming how organizations capture, analyze, and optimize their most valuable resource: time. Our proprietary machine learning technology automates work time capture and connects time data to business outcomes, enabling firms to increase profitability, improve client delivery, and make data-driven strategic decisions. We serve many of the world's largest accounting and law firms, including EY, Aprio, Crowell & Moring, and Frost Brown Todd, and process over 1 billion work activities annually that have never been collected and aggregated before Laurel's AI Time platform. Our team comprises top talent in AI, product development, and engineering-innovative, humble, and forward-thinking professionals committed to redefining productivity in the knowledge economy. We're building solutions that empower workers to deliver twice the value in half the time, giving people more time to be creative and impactful. If you're passionate about transforming how people work and building a lasting company that explores the essence of time itself, we'd love to meet you. About the Customer Support Associate role The Customer Support Associate will play a critical role in supporting Laurel's U.K. and U.S. East Coast-based users. This person will deliver a superior experience to these users by helping them work through technical issues, learn how to use our product, and elevate their feedback to our internal team. The ideal candidate has tech startup support experience, takes an extreme ownership mindset, and is excited to spend the bulk of their time working on the front lines with Laurel's users. Core duties Becoming an expert on the Laurel product. Responding to and resolving inbound customer support inquiries in a timely, professional, and authoritative manner during U.K. core business hours (9am-5pm GMT). This includes: Doing first line technical troubleshooting and problem solving to resolve basic customer issues. Documenting technical problems that users are encountering, and escalating them internally as needed. Educating customers about our product. Independently staying up to date on product changes. Thoroughly understanding customers' needs and preferences, and articulating these internally on an as needed basis. Contributing to strategic projects in Customer Support on an as needed basis, including Help Center articles, internal documentation, and customer education initiatives. You will thrive in this role if you Are able to cover U.K. business hours (9am-5pm GMT), and are willing and able to travel to meet customers in person on an as needed basis. Have 3-5 years of experience providing customer support in a software environment. Have superior written communication skills - you are an excellent "explainer." Have superior problem solving skills. Have a proven track record of driving high customer satisfaction. Have a proven track record of working efficiently and setting appropriate priorities independently. Have a proven track record of building strong working relationships with colleagues in a remote environment. Are comfortable in a low context, fast moving environment. Are a self starter who requires minimal supervision. Your direct manager will be working East Coast hours in the U.S., so you will be without direct supervision for 50% of your workday. Are excited to remain an individual contributor for the foreseeable future. Flexibility and logistics Location: This team member must be located in the United Kingdom, and be willing to eventually work hybrid 3 days per week from an office in London. We may consider exceptionally qualified remote candidates based in the United Kingdom on a case by case basis who are willing to travel to London periodically for in person meetings with customers and team members. You must be willing to interview in person with a member of our team who is located in London. Work times: This team member will work 9am-6pm GMT. These hours correspond to the working hours of our U.K and U.S. East Coast-based customers and as a result are not flexible. It's also important to note that this team member may be asked to work some holidays on a rotating basis. Compensation: Competitive salary, generous equity, supplemental benefits. For candidates based in London, we expect the compensation range to £58,000-81,000 GBP annually, depending on experience and level. Final compensation amounts will be determined based on several factors including candidate experience, qualifications and expertise and may vary from the amounts listed. Flexible time off: Laurel has a flexible Paid Time Off policy and we encourage our team members to take time off regularly to rest and recharge. Because you will be working on a small team, you will be expected to thoughtfully coordinate time off with your manager and teammates. Why join Laurel: To date, we've secured significant funding from renowned venture capitalists (Google Ventures, IVP, Anthos, Upfront Ventures), as well as notable individuals like Marc Benioff, Gokul Rajaram, Kevin Weil, and Alexis Ohanian. A smart, fun, collaborative, and inclusive team. Great employee benefits, including equity and 401K. Bi annual, in person company off sites, in unique locations, to grow and share time with the team. An opportunity to perform at your best while growing, making a meaningful impact on the company's trajectory, and embodying our core values: understanding your "why," dancing in the rain, being your whole self, and sanctifying time. We encourage diverse perspectives and rigorous thinkers who aren't afraid to challenge the status quo. Laurel is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are not able to support visa sponsorship or relocation assistance. If you think you'd be a good fit for this role, we encourage you to apply, even if you don't perfectly match all the bullet points in the job description. At Laurel, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. Every day, we aim to build an environment that empowers us all to do the best work of our careers, and we can't wait to show you what we have to offer!