IT Support Engineer We are working alongside a vibrant digital agency who provide a range of software, hardware, and hosting solutions to clients across the UK. They have been going through a period of rapid growth and have a large ongoing demand for continued support services. The role of IT Support engineer is a varied you will be providing technical support via email, phone or face to face on a client site, you will experience a of diverse technology stack where no two days will be the same. Key Skills Full UK driving licence Customer service experience, Able to provide a high standard of customer service Knowledge of Microsoft server and desktop operating systems Basic networks diagnostics and troubleshooting skills Have commercial experience working with Azure Remote access VPN Setup Experience with Microsoft office 365 administration Exemplary telephone manner Beneficial skills Microsoft certifications Knowledge of VMWare & Hyper-V deployment WAN, LAN, WLAN, NAT, Firewalls MS Exchange (Apply online only) administration Previous experience working in an agency or MSP Telephony administration exposure. If you are interested in this role and have the skills required, please contact (phone number removed) or send your CV to (url removed). Please note this role is office based and candidates must be able to commute to the office on a daily basis and occasional travel to customer sites as required by their employer. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Apr 29, 2026
Full time
IT Support Engineer We are working alongside a vibrant digital agency who provide a range of software, hardware, and hosting solutions to clients across the UK. They have been going through a period of rapid growth and have a large ongoing demand for continued support services. The role of IT Support engineer is a varied you will be providing technical support via email, phone or face to face on a client site, you will experience a of diverse technology stack where no two days will be the same. Key Skills Full UK driving licence Customer service experience, Able to provide a high standard of customer service Knowledge of Microsoft server and desktop operating systems Basic networks diagnostics and troubleshooting skills Have commercial experience working with Azure Remote access VPN Setup Experience with Microsoft office 365 administration Exemplary telephone manner Beneficial skills Microsoft certifications Knowledge of VMWare & Hyper-V deployment WAN, LAN, WLAN, NAT, Firewalls MS Exchange (Apply online only) administration Previous experience working in an agency or MSP Telephony administration exposure. If you are interested in this role and have the skills required, please contact (phone number removed) or send your CV to (url removed). Please note this role is office based and candidates must be able to commute to the office on a daily basis and occasional travel to customer sites as required by their employer. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Principal Software Engineer AI & Innovation Recruiting a Principal Software Engineer with a proven track record of delivering innovative, AI driven solutions and the curiosity to explore beyond traditional technology boundaries. Within the newly createdAI & Innovation team, you will shape the future of the organisation s products through cutting-edge technology, experimentation and creative thinking. A truly exciting opportunity to influence and create something new. Key Responsibilities Build innovative MVPs to validate ideas and accelerate learning Lead the design and implementation of scalable, high-performance software systems Collaborate closely with Product, Design, QA, and Engineering teams Evaluate, experiment and recommend new technologies, frameworks and tools Mentor and coach engineers to create a culture of innovation and continuous improvement Oversee code reviews and ensure delivery of high-quality maintainable software Troubleshoot and resolve complex technical challenges Contribute to strategic planning and align technology decisions with business goals Essential Skills Significant experience in a senior software engineering position Proven experience delivering innovative AI solutions Practical knowledge of AI and recommend tools to best suit the needs Strong understanding of microservices and modern web architectures Deep expertise in programming languages and frameworks Extensive experience designing large-scale systems Strong knowledge of AWS cloud architecture and services Excellent problem-solving skills and a results-driven mindset Experience mentoring and guiding technical teams to deliver Desirable Experience DevOps practices and CI/CD pipelines Secure-by-design development and security best practices Contributions to open-source projects
Apr 29, 2026
Full time
Principal Software Engineer AI & Innovation Recruiting a Principal Software Engineer with a proven track record of delivering innovative, AI driven solutions and the curiosity to explore beyond traditional technology boundaries. Within the newly createdAI & Innovation team, you will shape the future of the organisation s products through cutting-edge technology, experimentation and creative thinking. A truly exciting opportunity to influence and create something new. Key Responsibilities Build innovative MVPs to validate ideas and accelerate learning Lead the design and implementation of scalable, high-performance software systems Collaborate closely with Product, Design, QA, and Engineering teams Evaluate, experiment and recommend new technologies, frameworks and tools Mentor and coach engineers to create a culture of innovation and continuous improvement Oversee code reviews and ensure delivery of high-quality maintainable software Troubleshoot and resolve complex technical challenges Contribute to strategic planning and align technology decisions with business goals Essential Skills Significant experience in a senior software engineering position Proven experience delivering innovative AI solutions Practical knowledge of AI and recommend tools to best suit the needs Strong understanding of microservices and modern web architectures Deep expertise in programming languages and frameworks Extensive experience designing large-scale systems Strong knowledge of AWS cloud architecture and services Excellent problem-solving skills and a results-driven mindset Experience mentoring and guiding technical teams to deliver Desirable Experience DevOps practices and CI/CD pipelines Secure-by-design development and security best practices Contributions to open-source projects
1st Line Network Engineer - Service Desk Sevenoaks, Kent £26-27k plus benefits A leading technology services provider is seeking a 1st Line Network Engineer to join their service desk team. This is an excellent opportunity for someone looking to build a career in networking and IT support within a fast-paced, customer-focused environment. The Role You will act as the first point of contact for customers, providing technical support and troubleshooting for network and connectivity issues. You'll manage support tickets from initial logging through to resolution or escalation, ensuring high levels of customer satisfaction and adherence to SLA targets. Key Responsibilities Manage and resolve support tickets via phone, email, and remote tools Perform first-line diagnostics on network and connectivity issues Escalate complex issues to senior engineers where required Monitor systems and respond to alerts (e.g. latency, outages) Maintain accurate documentation and update ticketing systems Communicate effectively with customers and third-party suppliers Skills & Experience Basic understanding of networking (WAN, VPNs, routing & switching) Familiarity with troubleshooting connectivity issues Experience in a helpdesk or support environment Strong communication and problem-solving skills Ability to prioritise workloads and work to SLAs Experience with ticketing systems (e.g. ServiceNow) is beneficial Desirable Knowledge of firewall platforms Exposure to monitoring tools Industry certifications such as CompTIA Network+ or working towards CCNA What's on Offer Structured support environment with training and development opportunities Exposure to a wide range of technologies Clear progression into more advanced engineering roles CompTIA Network+ Cisco CCNA (or working towards it) Relevant IT qualification (Diploma / Degree / Higher Certificate in Networking, IT, Computer Science or related discipline) OR demonstrable equivalent networking knowledge gained through coursework or hands-on experience If you're motivated, customer-focused, and looking to develop your networking career, this role offers a strong foundation for growth. This vacancy is being advertised by a recruitment agency. By applying, you consent to your data being processed in line with GDPR for the purposes of recruitment. Your information will be handled securely and will not be shared without your permission.
Apr 29, 2026
Full time
1st Line Network Engineer - Service Desk Sevenoaks, Kent £26-27k plus benefits A leading technology services provider is seeking a 1st Line Network Engineer to join their service desk team. This is an excellent opportunity for someone looking to build a career in networking and IT support within a fast-paced, customer-focused environment. The Role You will act as the first point of contact for customers, providing technical support and troubleshooting for network and connectivity issues. You'll manage support tickets from initial logging through to resolution or escalation, ensuring high levels of customer satisfaction and adherence to SLA targets. Key Responsibilities Manage and resolve support tickets via phone, email, and remote tools Perform first-line diagnostics on network and connectivity issues Escalate complex issues to senior engineers where required Monitor systems and respond to alerts (e.g. latency, outages) Maintain accurate documentation and update ticketing systems Communicate effectively with customers and third-party suppliers Skills & Experience Basic understanding of networking (WAN, VPNs, routing & switching) Familiarity with troubleshooting connectivity issues Experience in a helpdesk or support environment Strong communication and problem-solving skills Ability to prioritise workloads and work to SLAs Experience with ticketing systems (e.g. ServiceNow) is beneficial Desirable Knowledge of firewall platforms Exposure to monitoring tools Industry certifications such as CompTIA Network+ or working towards CCNA What's on Offer Structured support environment with training and development opportunities Exposure to a wide range of technologies Clear progression into more advanced engineering roles CompTIA Network+ Cisco CCNA (or working towards it) Relevant IT qualification (Diploma / Degree / Higher Certificate in Networking, IT, Computer Science or related discipline) OR demonstrable equivalent networking knowledge gained through coursework or hands-on experience If you're motivated, customer-focused, and looking to develop your networking career, this role offers a strong foundation for growth. This vacancy is being advertised by a recruitment agency. By applying, you consent to your data being processed in line with GDPR for the purposes of recruitment. Your information will be handled securely and will not be shared without your permission.
Audit Senior Milton Keynes - Hybrid (3 days office, 2 days home after qualifying period) Up to £50,000 + benefits Are you a newly qualified or recently qualified auditor looking for a role where you can take real ownership of your work and build strong client relationships? A Top 20 UK accountancy firm with international reach is looking to appoint an Audit Senior into its growing Milton Keynes team. The firm combines national strength with a genuinely collaborative local office environment. The Milton Keynes office itself is modern, spacious and an excellent place to work - bright, well-designed and set up to support both collaboration and focused working. The Role As Audit Senior, you'll manage your own portfolio of clients where appropriate and take responsibility for planning and delivering audits from start to finish. You will: Produce planning memorandums and identify key risk areas Agree audit timelines and scheduling directly with clients Undertake critical audit areas on selected assignments Delegate, supervise and review work of juniors and seniors Ensure files are complete and review points are cleared prior to Partner sign-off Monitor work in progress and communicate potential issues in a timely manner Ensure deadlines are met, including corporation tax and Companies House filings Build and maintain strong working relationships with clients What We're Looking For ACA, ACCA or ICAS qualified Newly qualified or up to one year post-qualified experience Experience working within practice Strong technical knowledge and confidence in audit delivery Supervisory experience and the ability to delegate effectively Commercial awareness and a client-focused approach Strong organisational skills and the ability to manage multiple deadlines Experience with Excel and Word essential Experience with Sage, Alpha Tax, CaseWare and VPM/Central advantageous What's On Offer Salary up to £50,000 depending on experience Hybrid working - three days in the office and two days at home after a short qualifying period 33 days holiday including bank holidays, with the option to buy or sell up to five days Competitive salary package Employee recognition awards including performance bonuses Structured succession planning and clear progression opportunities Employee Assistance Programme including counselling and virtual GP access If you're looking to join a forward-thinking Top 20 firm in Milton Keynes, work from genuinely impressive offices and build a long-term career in audit, apply now or get in touch for a confidential discussion. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Apr 29, 2026
Full time
Audit Senior Milton Keynes - Hybrid (3 days office, 2 days home after qualifying period) Up to £50,000 + benefits Are you a newly qualified or recently qualified auditor looking for a role where you can take real ownership of your work and build strong client relationships? A Top 20 UK accountancy firm with international reach is looking to appoint an Audit Senior into its growing Milton Keynes team. The firm combines national strength with a genuinely collaborative local office environment. The Milton Keynes office itself is modern, spacious and an excellent place to work - bright, well-designed and set up to support both collaboration and focused working. The Role As Audit Senior, you'll manage your own portfolio of clients where appropriate and take responsibility for planning and delivering audits from start to finish. You will: Produce planning memorandums and identify key risk areas Agree audit timelines and scheduling directly with clients Undertake critical audit areas on selected assignments Delegate, supervise and review work of juniors and seniors Ensure files are complete and review points are cleared prior to Partner sign-off Monitor work in progress and communicate potential issues in a timely manner Ensure deadlines are met, including corporation tax and Companies House filings Build and maintain strong working relationships with clients What We're Looking For ACA, ACCA or ICAS qualified Newly qualified or up to one year post-qualified experience Experience working within practice Strong technical knowledge and confidence in audit delivery Supervisory experience and the ability to delegate effectively Commercial awareness and a client-focused approach Strong organisational skills and the ability to manage multiple deadlines Experience with Excel and Word essential Experience with Sage, Alpha Tax, CaseWare and VPM/Central advantageous What's On Offer Salary up to £50,000 depending on experience Hybrid working - three days in the office and two days at home after a short qualifying period 33 days holiday including bank holidays, with the option to buy or sell up to five days Competitive salary package Employee recognition awards including performance bonuses Structured succession planning and clear progression opportunities Employee Assistance Programme including counselling and virtual GP access If you're looking to join a forward-thinking Top 20 firm in Milton Keynes, work from genuinely impressive offices and build a long-term career in audit, apply now or get in touch for a confidential discussion. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Location: London - 1 day a week in the office Package: £80,000-£95,000 base + uncapped commission (OTE £200k+) The Company A fast-growing, VC-backed healthtech SaaS business building enterprise software that automates complex, admin-heavy workflows in highly regulated environments. Their platform supports organisations across healthcare, life sciences, and research to improve efficiency, accuracy, and delivery at scale. Founded by industry experts, the business is now entering a critical growth phase, with expansion plans across the UK, Europe, and the US. The Role They are hiring a Head of Sales to lead and scale their enterprise commercial function. This is a hands-on, player-coach role. The successful candidate will personally drive new enterprise revenue while also building the foundations of a scalable sales organisation. The role owns the full sales cycle, leads strategic accounts, shapes go-to-market strategy, and works closely with the CEO and COO to influence the company's commercial direction. This role suits an elite enterprise B2B SaaS sales leader who thrives in scale-up environments, is comfortable selling complex solutions, and wants real influence over strategy, hiring, and growth. Key Responsibilities Own full-cycle enterprise sales: prospecting discovery demo negotiation close expansion Drive net-new revenue across enterprise customers within healthcare, life sciences, and research-led organisations Personally close high-value, complex deals (£100k-£1m+ ACV) Build, manage, and mentor a growing sales team (initially Account Executives and SDRs) Work closely with: Pre-Sales / Technical Consultants Subject-matter experts supporting sales conversations Lead territory planning and enterprise account strategy (geo-based) Deliver senior-level demos and commercial conversations to C-suite and VP stakeholders Partner with Marketing and the leadership team on go-to-market strategy Track and report pipeline health, forecasting, and KPIs to the executive team Represent the business at industry events, conferences, and key customer meetings Core Requirements Proven enterprise B2B SaaS sales leader with a strong, data-backed revenue track record Minimum 6+ years full-cycle SaaS sales experience, including complex enterprise deals Experience selling into regulated or complex environments (healthcare, life sciences, enterprise tech, or similar) Comfortable selling to multiple buyer personas (operations, IT, procurement, senior leadership) Experience scaling or contributing to growth within a startup or scale-up Confident running solution-led or technical demos (with internal support) Style & Characteristics Hands-on and execution-focused (not purely strategic) Commercially sharp, resilient, and proactive Calm under pressure, with strong deal discipline Collaborative and credible with technical and domain experts Highly organised with strong forecasting and pipeline management Nice to Have (but not essential) Background in healthtech, life sciences, or enterprise software Global sales exposure (EMEA / US) Experience building sales teams from early stage through scale Package & Benefits Base salary: £80,000 - £95,000 (dependent on experience) OTE: £200k+ Clear progression and leadership influence Training, development, and exposure at board level Opportunity to make a genuine impact in a high-growth SaaS business Why This Opportunity? Opportunity to shape and lead the entire commercial function High-impact role within a scaling, well-funded SaaS company Strong product solving real, complex problems Real influence over strategy, hiring, and revenue direction
Apr 29, 2026
Full time
Location: London - 1 day a week in the office Package: £80,000-£95,000 base + uncapped commission (OTE £200k+) The Company A fast-growing, VC-backed healthtech SaaS business building enterprise software that automates complex, admin-heavy workflows in highly regulated environments. Their platform supports organisations across healthcare, life sciences, and research to improve efficiency, accuracy, and delivery at scale. Founded by industry experts, the business is now entering a critical growth phase, with expansion plans across the UK, Europe, and the US. The Role They are hiring a Head of Sales to lead and scale their enterprise commercial function. This is a hands-on, player-coach role. The successful candidate will personally drive new enterprise revenue while also building the foundations of a scalable sales organisation. The role owns the full sales cycle, leads strategic accounts, shapes go-to-market strategy, and works closely with the CEO and COO to influence the company's commercial direction. This role suits an elite enterprise B2B SaaS sales leader who thrives in scale-up environments, is comfortable selling complex solutions, and wants real influence over strategy, hiring, and growth. Key Responsibilities Own full-cycle enterprise sales: prospecting discovery demo negotiation close expansion Drive net-new revenue across enterprise customers within healthcare, life sciences, and research-led organisations Personally close high-value, complex deals (£100k-£1m+ ACV) Build, manage, and mentor a growing sales team (initially Account Executives and SDRs) Work closely with: Pre-Sales / Technical Consultants Subject-matter experts supporting sales conversations Lead territory planning and enterprise account strategy (geo-based) Deliver senior-level demos and commercial conversations to C-suite and VP stakeholders Partner with Marketing and the leadership team on go-to-market strategy Track and report pipeline health, forecasting, and KPIs to the executive team Represent the business at industry events, conferences, and key customer meetings Core Requirements Proven enterprise B2B SaaS sales leader with a strong, data-backed revenue track record Minimum 6+ years full-cycle SaaS sales experience, including complex enterprise deals Experience selling into regulated or complex environments (healthcare, life sciences, enterprise tech, or similar) Comfortable selling to multiple buyer personas (operations, IT, procurement, senior leadership) Experience scaling or contributing to growth within a startup or scale-up Confident running solution-led or technical demos (with internal support) Style & Characteristics Hands-on and execution-focused (not purely strategic) Commercially sharp, resilient, and proactive Calm under pressure, with strong deal discipline Collaborative and credible with technical and domain experts Highly organised with strong forecasting and pipeline management Nice to Have (but not essential) Background in healthtech, life sciences, or enterprise software Global sales exposure (EMEA / US) Experience building sales teams from early stage through scale Package & Benefits Base salary: £80,000 - £95,000 (dependent on experience) OTE: £200k+ Clear progression and leadership influence Training, development, and exposure at board level Opportunity to make a genuine impact in a high-growth SaaS business Why This Opportunity? Opportunity to shape and lead the entire commercial function High-impact role within a scaling, well-funded SaaS company Strong product solving real, complex problems Real influence over strategy, hiring, and revenue direction
We are recruiting for an IT Operations person to join a team of 3 who run IT for a brilliant company based in Nursling. The company has 80 desktops, 15 servers and all the other infrastructure you would expect. The company operates across several sites, it is a successful and growing business, innovative and invests in IT. This role reports to the Board and will play a team role with two others to run all aspects of IT. The role plays a pivotal role in maintaining the stability, security and performance of the company's IT systems. It is a role you can make your own and input your continuous improvement ideas. The team and company are a fantastic work environment, one of the best. The Role This role will be part of a small but high performing team, focused on the following: Taking ownership of operational performance Providing assurance on service compliance, health and technical risks Champion best practice across service delivery, patch management and system resilience Act with some autonomy, taking ownership of IT operations Some specific tasks include: System & Infrastructure, ie: Windows Server/Active Directory/Group Policy Windows 11 Microsoft 365 Administration Hyper-V Virtual Servers Veeam Backup and Replication SQL database administration/Crystal reports TCP/IP, DNS, Routers, Firewalls, Switches, VPN's etc Support of mobile devices including tablets, phones, scanners etcc Service Delivery - ie own the service delivery KPIs, and drive process improvement through ITIL aligned practices. Produce weekly operational reports. The Ideal Candidate We're looking for the following in the successful candidate: Solid, progressive experience in IT operations or Service delivery in a similar scale, 50-300 user Organisation. Hands on experience with Microsoft 365 and other Microsoft packages used in IT Understanding of networking fundamentals, patch management and system monitoring Practical knowledge of ITIL principles Able to work in a friendly, non competitive, collaborative environment In terms of personal attributes, it's important you are methodical, calm and able to make decisions, work independently and take ownership. The team and company are super nice, so you need to be a decent, ethical person who works well in a team. Additional Information This is working for a fantastic company who really value their staff. Please note, due to the volume of applications we are not always able to contact each applicant individually. If you have not heard from us within 3 working days of application please assume that you have been unsuccessful on this occasion.
Apr 29, 2026
Full time
We are recruiting for an IT Operations person to join a team of 3 who run IT for a brilliant company based in Nursling. The company has 80 desktops, 15 servers and all the other infrastructure you would expect. The company operates across several sites, it is a successful and growing business, innovative and invests in IT. This role reports to the Board and will play a team role with two others to run all aspects of IT. The role plays a pivotal role in maintaining the stability, security and performance of the company's IT systems. It is a role you can make your own and input your continuous improvement ideas. The team and company are a fantastic work environment, one of the best. The Role This role will be part of a small but high performing team, focused on the following: Taking ownership of operational performance Providing assurance on service compliance, health and technical risks Champion best practice across service delivery, patch management and system resilience Act with some autonomy, taking ownership of IT operations Some specific tasks include: System & Infrastructure, ie: Windows Server/Active Directory/Group Policy Windows 11 Microsoft 365 Administration Hyper-V Virtual Servers Veeam Backup and Replication SQL database administration/Crystal reports TCP/IP, DNS, Routers, Firewalls, Switches, VPN's etc Support of mobile devices including tablets, phones, scanners etcc Service Delivery - ie own the service delivery KPIs, and drive process improvement through ITIL aligned practices. Produce weekly operational reports. The Ideal Candidate We're looking for the following in the successful candidate: Solid, progressive experience in IT operations or Service delivery in a similar scale, 50-300 user Organisation. Hands on experience with Microsoft 365 and other Microsoft packages used in IT Understanding of networking fundamentals, patch management and system monitoring Practical knowledge of ITIL principles Able to work in a friendly, non competitive, collaborative environment In terms of personal attributes, it's important you are methodical, calm and able to make decisions, work independently and take ownership. The team and company are super nice, so you need to be a decent, ethical person who works well in a team. Additional Information This is working for a fantastic company who really value their staff. Please note, due to the volume of applications we are not always able to contact each applicant individually. If you have not heard from us within 3 working days of application please assume that you have been unsuccessful on this occasion.
Principal Electrical Design Engineer - Protection & Control Scotland Region Permanent - Full Time, hybrid Salary Competitive + Car Allowance + Flexible Benefits Summary: This role involves designing and overseeing the implementation of protection schemes, control systems, and related equipment to ensure the safe and reliable operation of power networks, substations, and Transmissions and Distribution electrical infrastructure. Position requires technical expertise and vast experience working in Transmission and Distribution sector for protection & control and Substation Automation system/SCADA design (from 11kV up to 400kV). Candidate should lead the design and specification of protection and control systems for electrical substations, powerplants, and transmission/distribution networks. Roles & Responsibilities: Candidate is responsible to develop protection settings, relay PSL files, coordination studies, including fault detection and isolation strategies. Candidates should have complete knowledge of all TSO/DNO standards & specifications with respect to P&C Design & Calculations, as well as overall Substation Design Works. He/She should ensure compliance with relevant national and international standards (e.g., IEC, BS, IEEE) in protection system design. Candidate should have good knowledge of substation primary design and substation equipment/switchgear specifications. He/She should ensure that the design meets safety standards and regulatory requirements, incorporating protection against electrical hazards, arc flash, and other safety concerns. Design, implement and maintain SCADA/communication systems for a variety of clients in sectors including utilities, oil and gas, manufacturing, industrial automation and various other communication networks. Configure and optimize network infrastructure & communication protocols such as IEC 61850; Distributed Network Protocol (DNP 3); Parallel Redundancy Protocol (PRP); Precision Time Protocol (PTP); Network Time Protocol (NTP); Simplified Network Time Protocol (NTP), Modbus, OPC, Profibus, etc for seamless integration with field devices, including RTUs, PLCs, IEDs, etc, also ensure stable connectivity between SCADA centres & remote sites, and configure secure VPNs & remote access protocols to allow for safe, off-site monitoring and control. Understand client requirements & produce network architecture philosophy diagram, IED telecommunication diagram, SCADA & Telecommunications Panel design, Network IP allocation, I/O Schedules, Cable & Core schedules, etc. Assist with the setup and commissioning of SCADA systems at client sites, troubleshoot field devices and network communication issues, perform preventive and corrective maintenance on SCADA infrastructure and associated hardware. Efficiently design/develop the SCADA/communication systems (e.g., Ignition, Siemens WinCC, GE iFIX, etc) to ensure real-time data acquisition and control for critical infrastructure. Provide remote support for troubleshooting SCADA system and network issues, ensuring minimal downtime and swift resolution of critical incidents. Conduct system upgrades, testing, and validation for new features, components, and patches. Implement cybersecurity measures to safeguard SCADA systems against emerging threats. Collaborate with cross-functional teams to ensure smooth integration and deployment of SCADA systems. Candidate should have experience in tendering, pricing jobs, proposal creation. Candidate should be actively participating in work winning process. Candidate should be capable of technically assessing engineering problems and critically evaluating a range of technical solutions. Unwavering confidence in technically assessing engineering problems and critically evaluating a range of technical solutions will be instrumental in pursuit of engineering excellence. Exemplary communication skills to demonstrate diligence, prioritize tasks effectively, and ensure a thorough understanding of relevant legislation, including CDM and ESQCR. This knowledge will be pivotal in managing Transmission and Distribution network. Collaborate closely with other designers, construction professionals, and engineering teams. Liaise effectively with the Power Systems, Primary and Civil design departments to ensure that all objectives are met and that the best possible design is submitted. Review and provide constructive feedback on the reports and drawings done by Junior & Senior Engineers. Provide technical leadership and mentoring to junior engineers in the design, analysis, and commissioning of protection systems. What we're looking for : Experience: Extensive experience in electrical protection and control system design, Substation Automation and SCADA system typically 12-15 years, with a proven track record of delivering complex projects within the power sector. Technical and Professional knowledge and experience associated with the role. Candidate should have vast experience in crafting Single Line Diagrams, AC & DC Schematic Drawings, Panel General Arrangements, Panel Wiring Diagrams, Switchgear Termination/interconnection drawings, Block Cable Diagrams/Schedules, and performing cable specification/sizing calculations, battery sizing calculations, CT/VT sizing, multicore sizing, Relays CORTEC/specifications. Candidate should have experience in testing & commissioning of P&C, SCADA/Communication/SAS panels. Should be able to Identify potential risks and failures within protection and SCADA systems and propose mitigation strategies. Candidate should have good knowledge & experience working with AutoCAD. Qualifications: Education: Bachelor's degree in electrical engineering (typically 2:1 or above) in Electrical Engineering, Power Systems, or a related field. A master's degree may be preferred for senior roles.Chartered Status (Preferred): Chartered Engineer (CEng) status with a professional body such as the Institution of Engineering and Technology (IET) or the Institution of Electrical Engineers (IEE) is highly desirable.Certifications (Optional): Professional certifications such as NEBOSH for health and safety, or specific training in protection and control system design, may be beneficial.Candidate should have experience working in Substation Automation Syste
Apr 29, 2026
Full time
Principal Electrical Design Engineer - Protection & Control Scotland Region Permanent - Full Time, hybrid Salary Competitive + Car Allowance + Flexible Benefits Summary: This role involves designing and overseeing the implementation of protection schemes, control systems, and related equipment to ensure the safe and reliable operation of power networks, substations, and Transmissions and Distribution electrical infrastructure. Position requires technical expertise and vast experience working in Transmission and Distribution sector for protection & control and Substation Automation system/SCADA design (from 11kV up to 400kV). Candidate should lead the design and specification of protection and control systems for electrical substations, powerplants, and transmission/distribution networks. Roles & Responsibilities: Candidate is responsible to develop protection settings, relay PSL files, coordination studies, including fault detection and isolation strategies. Candidates should have complete knowledge of all TSO/DNO standards & specifications with respect to P&C Design & Calculations, as well as overall Substation Design Works. He/She should ensure compliance with relevant national and international standards (e.g., IEC, BS, IEEE) in protection system design. Candidate should have good knowledge of substation primary design and substation equipment/switchgear specifications. He/She should ensure that the design meets safety standards and regulatory requirements, incorporating protection against electrical hazards, arc flash, and other safety concerns. Design, implement and maintain SCADA/communication systems for a variety of clients in sectors including utilities, oil and gas, manufacturing, industrial automation and various other communication networks. Configure and optimize network infrastructure & communication protocols such as IEC 61850; Distributed Network Protocol (DNP 3); Parallel Redundancy Protocol (PRP); Precision Time Protocol (PTP); Network Time Protocol (NTP); Simplified Network Time Protocol (NTP), Modbus, OPC, Profibus, etc for seamless integration with field devices, including RTUs, PLCs, IEDs, etc, also ensure stable connectivity between SCADA centres & remote sites, and configure secure VPNs & remote access protocols to allow for safe, off-site monitoring and control. Understand client requirements & produce network architecture philosophy diagram, IED telecommunication diagram, SCADA & Telecommunications Panel design, Network IP allocation, I/O Schedules, Cable & Core schedules, etc. Assist with the setup and commissioning of SCADA systems at client sites, troubleshoot field devices and network communication issues, perform preventive and corrective maintenance on SCADA infrastructure and associated hardware. Efficiently design/develop the SCADA/communication systems (e.g., Ignition, Siemens WinCC, GE iFIX, etc) to ensure real-time data acquisition and control for critical infrastructure. Provide remote support for troubleshooting SCADA system and network issues, ensuring minimal downtime and swift resolution of critical incidents. Conduct system upgrades, testing, and validation for new features, components, and patches. Implement cybersecurity measures to safeguard SCADA systems against emerging threats. Collaborate with cross-functional teams to ensure smooth integration and deployment of SCADA systems. Candidate should have experience in tendering, pricing jobs, proposal creation. Candidate should be actively participating in work winning process. Candidate should be capable of technically assessing engineering problems and critically evaluating a range of technical solutions. Unwavering confidence in technically assessing engineering problems and critically evaluating a range of technical solutions will be instrumental in pursuit of engineering excellence. Exemplary communication skills to demonstrate diligence, prioritize tasks effectively, and ensure a thorough understanding of relevant legislation, including CDM and ESQCR. This knowledge will be pivotal in managing Transmission and Distribution network. Collaborate closely with other designers, construction professionals, and engineering teams. Liaise effectively with the Power Systems, Primary and Civil design departments to ensure that all objectives are met and that the best possible design is submitted. Review and provide constructive feedback on the reports and drawings done by Junior & Senior Engineers. Provide technical leadership and mentoring to junior engineers in the design, analysis, and commissioning of protection systems. What we're looking for : Experience: Extensive experience in electrical protection and control system design, Substation Automation and SCADA system typically 12-15 years, with a proven track record of delivering complex projects within the power sector. Technical and Professional knowledge and experience associated with the role. Candidate should have vast experience in crafting Single Line Diagrams, AC & DC Schematic Drawings, Panel General Arrangements, Panel Wiring Diagrams, Switchgear Termination/interconnection drawings, Block Cable Diagrams/Schedules, and performing cable specification/sizing calculations, battery sizing calculations, CT/VT sizing, multicore sizing, Relays CORTEC/specifications. Candidate should have experience in testing & commissioning of P&C, SCADA/Communication/SAS panels. Should be able to Identify potential risks and failures within protection and SCADA systems and propose mitigation strategies. Candidate should have good knowledge & experience working with AutoCAD. Qualifications: Education: Bachelor's degree in electrical engineering (typically 2:1 or above) in Electrical Engineering, Power Systems, or a related field. A master's degree may be preferred for senior roles.Chartered Status (Preferred): Chartered Engineer (CEng) status with a professional body such as the Institution of Engineering and Technology (IET) or the Institution of Electrical Engineers (IEE) is highly desirable.Certifications (Optional): Professional certifications such as NEBOSH for health and safety, or specific training in protection and control system design, may be beneficial.Candidate should have experience working in Substation Automation Syste
About JustPark JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and councils to private driveways, our platform makes it simple for drivers to find, book, and pay for parking-while empowering our operating partners to deliver exceptional parking experiences. We've always believed parking should be easier-from end to end. That's why we, two trailblazing companies-ParkHub and JustPark-have come together to make that vision a reality. ParkHub revolutionized event parking in the US; optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task. Now, as one unified company, we're combining expertise to offer a full-service, frictionless parking solution for both businesses and consumers. About the Role We're looking for a Head of Engineering (Demand) to lead the engineering teams that power the demand side of JustPark's UK platform. This is a leadership-first role reporting to the SVP of Product & Engineering, working alongside the Head of Product (UK) and the Head of Engineering (Supply). This is a hybrid role with 3 days in our King's Cross office in London. This role represents an evolution in how we build our engineering leadership team. We have strong Principal Engineers, Tech Leads, and a dedicated Platform/DevOps function already in place to drive architectural and deep technical decisions. What we need now is someone who leads with engineering management, delivery, and people development, backed by genuine technical fluency rather than defined by it. You'll be responsible for leading approximately 15-20 engineers across four squads: Apps (iOS & Android), Core Demand (Frontend & Backend), Pricing, and Platform/DevOps. Your mission is to build a high-performing, accountable engineering organisation that ships quality software predictably and sustainably-and to be the kind of leader who makes every engineer on your team better. You'll also play a key role in driving adoption of AI assisted and agentic development practices across your teams - we're actively embracing tools like Claude Code and rethinking how our engineers work in an AI-augmented world. Key Responsibilities People Leadership & Team Development Lead, coach, and develop a team of approximately 15-20 engineers across multiple squads, including Tech Leads and Senior Engineers Conduct regular 1:1s, performance reviews, and career development conversations Have the hard conversations: give direct, constructive feedback and hold people accountable to high standards Foster a culture of ownership, psychological safety, and continuous improvement Recruit and onboard engineering talent as the team scales, raising the bar with each hire Champion engineering wellbeing and sustainable pace, intervening early when teams are at risk Delivery & Execution Own engineering delivery across the Demand domain-ensuring work is planned, tracked, and shipped on time and to a high standard Deeply involved in delivery mechanics, not just high-level steering Drive delivery predictability through disciplined sprint execution, clear capacity planning, and proactive risk management Establish engineering metrics (DORA or equivalent) that give leadership and squads clear visibility into delivery health. Establish clear reporting cadences so that delivery progress, blockers, and risks are visible to leadership at all times Quality & Operational Excellence Drive a quality-first engineering culture Own incident response with clear SLAs and ensure post-mortems drive real improvement Reduce bug volume and improve resolution times through systematic root cause analysis Champion observability, monitoring, and alerting across all Demand systems Balance feature work with technical health Cross-Functional Collaboration Work in lockstep with the Head of Product (UK) & Head of Engineering (Supply) to align on product and engineering priorities such as delivery trade-offs and platform consistency Partner with Commercial, Operations, Marketing, and Data teams to ensure engineering initiatives deliver business outcomes Present engineering progress, metrics, and risks to senior leadership clearly and regularly AI-Augmented Engineering & New Ways of Working Champion the adoption of AI assisted development tools (Claude Code, agentic coding workflows) across your engineering teams - set expectations, remove blockers, and measure impact Help shape the cultural shift: encourage experimentation, reduce fear of new workflows, and ensure the team sees AI tooling as an enabler rather than a threat 8+ years in software engineering with at least 3+ years in engineering management, leading teams of 10+ engineers Leadership-first mindset - you identify primarily as a people leader and delivery driver, not as an architect or IC who also manages Proven track record of building high-performing teams - hiring, coaching, developing, and when necessary, performance managing - you're comfortable with difficult conversations and give feedback that lands Delivery excellence - you've run teams that ship predictably, with clear sprint discipline, capacity planning, and visible progress tracking. You've also built or improved incident response processes and on-call cultures. Engineering metrics experience - you've implemented DORA metrics or equivalent tooling and used them to drive real improvement (not just dashboards) Mobile app engineering oversight - experience leading teams building and shipping native iOS and Android applications at scale Technical fluency - you can engage meaningfully with engineers on architecture, system design, and technical trade-offs - you don't need to write the code, but you need to understand it AI-forward mindset - genuinely excited about AI-assisted development and its potential to transform engineering productivity; you've started experimenting with or rolling out tools like Copilot, Claude Code, Cursor, or similar in your teams Bonus experience Experience in marketplace, ecommerce, or consumer platform businesses Background in mobility, location-based services, or payments Familiarity with PHP Laravel, TypeScript, Golang, React, or AWS/GCP ecosystems Experience with compliance-heavy environments (PCI, SOC 2, Cyber Essentials Plus) Previous experience in organisations transitioning from founder/technical-led engineering to professional engineering management Startup or scaleup experience, operating with pace, ambiguity, and resource constraints Recharge your batteries Generous holiday policy: 25 days + bank holidays + managers can grant up to 5 extra days for high performance (total of 38 days a year) Free lunch on all office days via Feedr with daily meal choice Free snacks & drinks on all office days Investment in you and your wellbeing Private Medical Insurance with Vitality Life assurance through YuLife £25 credit for eye tests per year Free O2 concert tickets through our partnership with the O2 Simplifying journeys so you can breathe easier £50 parking credit per month via JustPark Cycle-to-work salary sacrifice scheme EV salary sacrifice car scheme via Octopus Energy We look out for your family Enhanced parental leave with 6-months enhanced maternity leave and 4 weeks fully-paid paternity leave Help finding great childcare with funded hours via Koru Kids Look after the pennies Competitive pension offering with standard and salary sacrifice options Success is best when it's shared Quarterly away days with the whole UK team Quarterly team social budget Social activities and celebrations on our gorgeous rooftop in King's Cross Interview Process Screening Call ( 30 mins) - Initial virtual conversation with the People Team about your background and to share more about the role Hiring Manager Interview ( 45 mins) - Deep dive with SVP of Product & Engineering on leadership approach, delivery philosophy, and role fit Leadership & Delivery Case Study - Take-home exercise focused on an engineering leadership scenario (2-3 hours of your time) Panel Interview ( 90 mins) - Present case study and discuss with cross-functional leadership (Engineering, Product, Design, Commercial) in-person in our office Final Conversation ( 30 mins) - Vision alignment with COO & SVP Product & Engineering
Apr 29, 2026
Full time
About JustPark JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and councils to private driveways, our platform makes it simple for drivers to find, book, and pay for parking-while empowering our operating partners to deliver exceptional parking experiences. We've always believed parking should be easier-from end to end. That's why we, two trailblazing companies-ParkHub and JustPark-have come together to make that vision a reality. ParkHub revolutionized event parking in the US; optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task. Now, as one unified company, we're combining expertise to offer a full-service, frictionless parking solution for both businesses and consumers. About the Role We're looking for a Head of Engineering (Demand) to lead the engineering teams that power the demand side of JustPark's UK platform. This is a leadership-first role reporting to the SVP of Product & Engineering, working alongside the Head of Product (UK) and the Head of Engineering (Supply). This is a hybrid role with 3 days in our King's Cross office in London. This role represents an evolution in how we build our engineering leadership team. We have strong Principal Engineers, Tech Leads, and a dedicated Platform/DevOps function already in place to drive architectural and deep technical decisions. What we need now is someone who leads with engineering management, delivery, and people development, backed by genuine technical fluency rather than defined by it. You'll be responsible for leading approximately 15-20 engineers across four squads: Apps (iOS & Android), Core Demand (Frontend & Backend), Pricing, and Platform/DevOps. Your mission is to build a high-performing, accountable engineering organisation that ships quality software predictably and sustainably-and to be the kind of leader who makes every engineer on your team better. You'll also play a key role in driving adoption of AI assisted and agentic development practices across your teams - we're actively embracing tools like Claude Code and rethinking how our engineers work in an AI-augmented world. Key Responsibilities People Leadership & Team Development Lead, coach, and develop a team of approximately 15-20 engineers across multiple squads, including Tech Leads and Senior Engineers Conduct regular 1:1s, performance reviews, and career development conversations Have the hard conversations: give direct, constructive feedback and hold people accountable to high standards Foster a culture of ownership, psychological safety, and continuous improvement Recruit and onboard engineering talent as the team scales, raising the bar with each hire Champion engineering wellbeing and sustainable pace, intervening early when teams are at risk Delivery & Execution Own engineering delivery across the Demand domain-ensuring work is planned, tracked, and shipped on time and to a high standard Deeply involved in delivery mechanics, not just high-level steering Drive delivery predictability through disciplined sprint execution, clear capacity planning, and proactive risk management Establish engineering metrics (DORA or equivalent) that give leadership and squads clear visibility into delivery health. Establish clear reporting cadences so that delivery progress, blockers, and risks are visible to leadership at all times Quality & Operational Excellence Drive a quality-first engineering culture Own incident response with clear SLAs and ensure post-mortems drive real improvement Reduce bug volume and improve resolution times through systematic root cause analysis Champion observability, monitoring, and alerting across all Demand systems Balance feature work with technical health Cross-Functional Collaboration Work in lockstep with the Head of Product (UK) & Head of Engineering (Supply) to align on product and engineering priorities such as delivery trade-offs and platform consistency Partner with Commercial, Operations, Marketing, and Data teams to ensure engineering initiatives deliver business outcomes Present engineering progress, metrics, and risks to senior leadership clearly and regularly AI-Augmented Engineering & New Ways of Working Champion the adoption of AI assisted development tools (Claude Code, agentic coding workflows) across your engineering teams - set expectations, remove blockers, and measure impact Help shape the cultural shift: encourage experimentation, reduce fear of new workflows, and ensure the team sees AI tooling as an enabler rather than a threat 8+ years in software engineering with at least 3+ years in engineering management, leading teams of 10+ engineers Leadership-first mindset - you identify primarily as a people leader and delivery driver, not as an architect or IC who also manages Proven track record of building high-performing teams - hiring, coaching, developing, and when necessary, performance managing - you're comfortable with difficult conversations and give feedback that lands Delivery excellence - you've run teams that ship predictably, with clear sprint discipline, capacity planning, and visible progress tracking. You've also built or improved incident response processes and on-call cultures. Engineering metrics experience - you've implemented DORA metrics or equivalent tooling and used them to drive real improvement (not just dashboards) Mobile app engineering oversight - experience leading teams building and shipping native iOS and Android applications at scale Technical fluency - you can engage meaningfully with engineers on architecture, system design, and technical trade-offs - you don't need to write the code, but you need to understand it AI-forward mindset - genuinely excited about AI-assisted development and its potential to transform engineering productivity; you've started experimenting with or rolling out tools like Copilot, Claude Code, Cursor, or similar in your teams Bonus experience Experience in marketplace, ecommerce, or consumer platform businesses Background in mobility, location-based services, or payments Familiarity with PHP Laravel, TypeScript, Golang, React, or AWS/GCP ecosystems Experience with compliance-heavy environments (PCI, SOC 2, Cyber Essentials Plus) Previous experience in organisations transitioning from founder/technical-led engineering to professional engineering management Startup or scaleup experience, operating with pace, ambiguity, and resource constraints Recharge your batteries Generous holiday policy: 25 days + bank holidays + managers can grant up to 5 extra days for high performance (total of 38 days a year) Free lunch on all office days via Feedr with daily meal choice Free snacks & drinks on all office days Investment in you and your wellbeing Private Medical Insurance with Vitality Life assurance through YuLife £25 credit for eye tests per year Free O2 concert tickets through our partnership with the O2 Simplifying journeys so you can breathe easier £50 parking credit per month via JustPark Cycle-to-work salary sacrifice scheme EV salary sacrifice car scheme via Octopus Energy We look out for your family Enhanced parental leave with 6-months enhanced maternity leave and 4 weeks fully-paid paternity leave Help finding great childcare with funded hours via Koru Kids Look after the pennies Competitive pension offering with standard and salary sacrifice options Success is best when it's shared Quarterly away days with the whole UK team Quarterly team social budget Social activities and celebrations on our gorgeous rooftop in King's Cross Interview Process Screening Call ( 30 mins) - Initial virtual conversation with the People Team about your background and to share more about the role Hiring Manager Interview ( 45 mins) - Deep dive with SVP of Product & Engineering on leadership approach, delivery philosophy, and role fit Leadership & Delivery Case Study - Take-home exercise focused on an engineering leadership scenario (2-3 hours of your time) Panel Interview ( 90 mins) - Present case study and discuss with cross-functional leadership (Engineering, Product, Design, Commercial) in-person in our office Final Conversation ( 30 mins) - Vision alignment with COO & SVP Product & Engineering
A forward-deployed pre-sales engineer who partners with the strategy and sales teams to design, build, and present AI-powered proof of concepts for clients. The client You will own the full technical arc of each POC - from brief to build to client demo - and establish a reusable, scalable framework that compounds in value with every engagement. Who are they? They are looking for a Pre-Sales Engineer to be their forward-deployed technical force in the sales cycle. This is a hands-on, client-facing role: you will rapidly design and build proof of concepts that demonstrate what is possible with AI, and you will be the technical voice in the room when clients need to see it to believe it. You will report directly to the CTO and work closely with strategy and sales teams across every stage of the pre-sales journey. The role What you'll deliver 1. Build proof of concepts that win clients Take a brief from the strategy team and independently design, architect, and build a working POC within a 3-4 week sprint. Translate real client problems (surfaced through Launchpad engagements) into credible, demonstrable AI-powered solutions. Ensure every POC communicates the &above point of view: what we believe, what we can do, and what the solution could become. Maintain a high output velocity using AI-assisted development tooling - you are the 10 engineer. 2. Own the client-facing technical narrative Prepare and support all technical resources for sales calls: demos, slide narratives, technical Q&A docs, and deep-dive presentations. Join first calls, technical discovery sessions, and demo calls to provide credible technical support to the salesperson. Translate complex AI and engineering concepts into clear commercial language for Product, Marketing, and Sales VP stakeholders. Build confidence in the client that &above can deliver - not just pitch. 3. Create a scalable, reusable POC framework After each engagement, produce a clean handover: a client-facing presentation of what was built, what shortcuts were taken, and what hardening would be required for production. Maintain and evolve a library of reusable repo templates, demo environments, and slide narratives so each POC builds on the last. Document technical shortcuts explicitly so they can be tracked and addressed in future delivery phases. Define and refine the repeatable process for scoping, building, and presenting a POC. 4. Stay at the frontier of AI and shape our offering Maintain a close watch on the AI landscape: new models, tools, frameworks, and use cases. Proactively suggest new POC formats, tooling improvements, and solution patterns that keep &above ahead of the market. Feed insights back into the strategy and sales teams to sharpen how we position our capabilities. 5. Be a reliable, autonomous operator Manage your own time and priorities across concurrent POC sprints with minimal overhead. Report clearly and consistently to the CTO on progress, blockers, and decisions throughout the week. Operate with the decisiveness and resourcefulness of a founder - you are comfortable with ambiguity and move fast. What we're looking for Must have Senior or lead-level engineering experience, with a proven track record of shipping production-quality work independently. Full-stack capability: strong React / TypeScript frontend fundamentals with solid backend experience (language is not a constraint). Practical, hands-on knowledge of AI application development: LLMs, RAG architectures, AI agents, and evaluation approaches. Excellent client-facing communication skills - comfortable in a room with VP-level stakeholders, able to translate technical depth into commercial clarity. A 50/50 builder-communicator profile: no trade-off between engineering quality and presentation quality. Demonstrable ability to ship fast and make pragmatic architectural decisions under time pressure. Comfortable working solo, managing time independently, and operating with minimal direction. Nice to have Previous founder experience, or a background operating as a one-person engineering function. Experience in a product studio, agency, or consultancy working across multiple clients and problem domains. Familiarity with a broad range of AI tooling, model providers, and deployment approaches. Experience building and presenting technical demos to non-technical enterprise audiences. Contribution to sales processes, technical proposals, or RFP responses. The candidate Why join them? This is a rare role for someone who wants to operate at the intersection of deep technical craft and commercial impact. As Pre-Sales Engineer, you will: Have direct influence over how &above wins new business and demonstrates what AI can do. Work on a genuinely diverse range of problems across industries, use cases, and technologies. Build a compounding library of POCs and frameworks that define how the studio scales. Report directly to the CTO with high visibility and real autonomy from day one. This is a permanent role with the full &above benefits, including: 32 days' holiday (including bank holidays). 8-weeks working-away allowance each year. Birthday off. Health and wellbeing budget including Vitality private healthcare and WellHub unlimited gym access and wellbeing apps. Cycle-to-work scheme and quarterly team socials. Quarterly OKRs and bonus opportunities, with monthly check-ins to support your growth. A genuinely supportive culture in an innovative and inspiring workspace.
Apr 29, 2026
Full time
A forward-deployed pre-sales engineer who partners with the strategy and sales teams to design, build, and present AI-powered proof of concepts for clients. The client You will own the full technical arc of each POC - from brief to build to client demo - and establish a reusable, scalable framework that compounds in value with every engagement. Who are they? They are looking for a Pre-Sales Engineer to be their forward-deployed technical force in the sales cycle. This is a hands-on, client-facing role: you will rapidly design and build proof of concepts that demonstrate what is possible with AI, and you will be the technical voice in the room when clients need to see it to believe it. You will report directly to the CTO and work closely with strategy and sales teams across every stage of the pre-sales journey. The role What you'll deliver 1. Build proof of concepts that win clients Take a brief from the strategy team and independently design, architect, and build a working POC within a 3-4 week sprint. Translate real client problems (surfaced through Launchpad engagements) into credible, demonstrable AI-powered solutions. Ensure every POC communicates the &above point of view: what we believe, what we can do, and what the solution could become. Maintain a high output velocity using AI-assisted development tooling - you are the 10 engineer. 2. Own the client-facing technical narrative Prepare and support all technical resources for sales calls: demos, slide narratives, technical Q&A docs, and deep-dive presentations. Join first calls, technical discovery sessions, and demo calls to provide credible technical support to the salesperson. Translate complex AI and engineering concepts into clear commercial language for Product, Marketing, and Sales VP stakeholders. Build confidence in the client that &above can deliver - not just pitch. 3. Create a scalable, reusable POC framework After each engagement, produce a clean handover: a client-facing presentation of what was built, what shortcuts were taken, and what hardening would be required for production. Maintain and evolve a library of reusable repo templates, demo environments, and slide narratives so each POC builds on the last. Document technical shortcuts explicitly so they can be tracked and addressed in future delivery phases. Define and refine the repeatable process for scoping, building, and presenting a POC. 4. Stay at the frontier of AI and shape our offering Maintain a close watch on the AI landscape: new models, tools, frameworks, and use cases. Proactively suggest new POC formats, tooling improvements, and solution patterns that keep &above ahead of the market. Feed insights back into the strategy and sales teams to sharpen how we position our capabilities. 5. Be a reliable, autonomous operator Manage your own time and priorities across concurrent POC sprints with minimal overhead. Report clearly and consistently to the CTO on progress, blockers, and decisions throughout the week. Operate with the decisiveness and resourcefulness of a founder - you are comfortable with ambiguity and move fast. What we're looking for Must have Senior or lead-level engineering experience, with a proven track record of shipping production-quality work independently. Full-stack capability: strong React / TypeScript frontend fundamentals with solid backend experience (language is not a constraint). Practical, hands-on knowledge of AI application development: LLMs, RAG architectures, AI agents, and evaluation approaches. Excellent client-facing communication skills - comfortable in a room with VP-level stakeholders, able to translate technical depth into commercial clarity. A 50/50 builder-communicator profile: no trade-off between engineering quality and presentation quality. Demonstrable ability to ship fast and make pragmatic architectural decisions under time pressure. Comfortable working solo, managing time independently, and operating with minimal direction. Nice to have Previous founder experience, or a background operating as a one-person engineering function. Experience in a product studio, agency, or consultancy working across multiple clients and problem domains. Familiarity with a broad range of AI tooling, model providers, and deployment approaches. Experience building and presenting technical demos to non-technical enterprise audiences. Contribution to sales processes, technical proposals, or RFP responses. The candidate Why join them? This is a rare role for someone who wants to operate at the intersection of deep technical craft and commercial impact. As Pre-Sales Engineer, you will: Have direct influence over how &above wins new business and demonstrates what AI can do. Work on a genuinely diverse range of problems across industries, use cases, and technologies. Build a compounding library of POCs and frameworks that define how the studio scales. Report directly to the CTO with high visibility and real autonomy from day one. This is a permanent role with the full &above benefits, including: 32 days' holiday (including bank holidays). 8-weeks working-away allowance each year. Birthday off. Health and wellbeing budget including Vitality private healthcare and WellHub unlimited gym access and wellbeing apps. Cycle-to-work scheme and quarterly team socials. Quarterly OKRs and bonus opportunities, with monthly check-ins to support your growth. A genuinely supportive culture in an innovative and inspiring workspace.
Our client, a leading firm in the Legal sector is seeking an IT Manager to join them, providing a high-level of technical support and IT oversight across their offices. A knowledgeable IT Manager is required to join our client, a leading business in the Legal field who is looking for a strong technical candidate to oversee their IT and technical systems across a number of offices, managing all infrastructure and related technical support. The ideal candidate will have a strong knowledge of IT systems and software and be competent working on an independent basis, confident working closely with colleagues of all levels across the firm. You will ideally have proven experience in leading IT projects along with overseeing day-to-day IT support. This role will require travel to other offices on a regular basis. Key Responsibilities: Act as the first point of contact for any IT-related questions or queries Manage the IT budget, ensuring cost-effective solutions without compromising quality Monitor systems for potential threats Maintain and support the firm's Case Management System - Partner for Windows (Tikit) Take the lead on all projects Liaise with and manage third party vendor relationships, including software and hardware suppliers Oversee and manage the firm's IT systems and software Provide a high-level of technical support Key Experience: Minimum of 4-5 years' technical knowledge and experience, confident working on a range of systems and software on both a day-to-day and project basis Experience with Active Directory, Exchange, Windows Server, Hyper-V, SQL Server, Sophos VPN Experience within a professional services or Legal environment would be advantageous Solid understanding of networks, servers, cloud solutions and cyber security protocols Excellent troubleshooting skills Organised, confident managing multiple tasks in a fast-paced environment Excellent communicator, confident liaising with colleagues of all levels This is an excellent opportunity for an IT Manager to join a thriving business who are leaders within their field. This is the ideal role for an experienced IT Leader or someone who is looking to make the next step up in their career. CVs are being reviewed, so please apply now for immediate consideration.
Apr 28, 2026
Full time
Our client, a leading firm in the Legal sector is seeking an IT Manager to join them, providing a high-level of technical support and IT oversight across their offices. A knowledgeable IT Manager is required to join our client, a leading business in the Legal field who is looking for a strong technical candidate to oversee their IT and technical systems across a number of offices, managing all infrastructure and related technical support. The ideal candidate will have a strong knowledge of IT systems and software and be competent working on an independent basis, confident working closely with colleagues of all levels across the firm. You will ideally have proven experience in leading IT projects along with overseeing day-to-day IT support. This role will require travel to other offices on a regular basis. Key Responsibilities: Act as the first point of contact for any IT-related questions or queries Manage the IT budget, ensuring cost-effective solutions without compromising quality Monitor systems for potential threats Maintain and support the firm's Case Management System - Partner for Windows (Tikit) Take the lead on all projects Liaise with and manage third party vendor relationships, including software and hardware suppliers Oversee and manage the firm's IT systems and software Provide a high-level of technical support Key Experience: Minimum of 4-5 years' technical knowledge and experience, confident working on a range of systems and software on both a day-to-day and project basis Experience with Active Directory, Exchange, Windows Server, Hyper-V, SQL Server, Sophos VPN Experience within a professional services or Legal environment would be advantageous Solid understanding of networks, servers, cloud solutions and cyber security protocols Excellent troubleshooting skills Organised, confident managing multiple tasks in a fast-paced environment Excellent communicator, confident liaising with colleagues of all levels This is an excellent opportunity for an IT Manager to join a thriving business who are leaders within their field. This is the ideal role for an experienced IT Leader or someone who is looking to make the next step up in their career. CVs are being reviewed, so please apply now for immediate consideration.
We offer a flexible working policy that supports a healthy balance between personal and professional well being. This role requires in office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work life balance. Being a Director of AI Engineering at iManage Means We are looking for a Director of AI Engineering to own the production quality, cost efficiency, scalability, and feature expansion of our LLM services. This is a role where your architectural judgement directly shapes the system on how we serve models, how enrichment pipelines are built, and how our AI capabilities compose across the platform. You will partner closely with our Director of Data Curation and report to the VP of AI Engineering, leading a 15 person team responsible for turning AI powered features and capabilities into reliable, performant systems that our customers trust. In regulated industries like legal, AI must come to the data, not the other way around. iManage holds data for the world's most sophisticated legal professionals, and this role is about producing the AI capabilities worthy of that position. iM Responsible For Leadership & Team Building Building and leading a high performing AI Engineering organization managing both individual contributors and engineering managers across ML, backend, and platform. Scaling engineering practices (CI/CD, observability, on call, release management) to match the team's growth, keeping velocity high as complexity increases. Serving as a senior technical presence in London, fostering strong working relationships with the US team and leadership in Chicago. Technical Strategy Defining the end to end architecture for AI and GenAI applications, thinking across the full pipeline, integration layer, and data, not just the model. Making pragmatic build/buy/partner decisions across the AI stack, with clear reasoning on the cost, quality, and performance trade offs of each. Setting engineering standards for evaluation, responsible AI, and system reliability, ensuring what ships to production handles edge cases and earns customer trust. Designing how iManage AI capabilities are exposed to and composed with external systems, thinking in terms of protocols and interfaces, not just features. Product & Roadmap Translating business priorities into multi quarter technical roadmaps with clear milestones and ROI targets. Collaborating with Product, Data, and GTM teams to prioritise high impact AI initiatives. Communicating progress, risks, and value to executive leadership when needed. Contributing to competitive strategy: understanding our landscape well enough to push back on roadmap priorities with data, not just opinion. iM Qualified Because I Have Bachelor's or master's in computer science, machine learning, data science, or a related field preferred. 8+ years in software and ML/AI engineering, with 3-5+ years leading engineering teams delivering AI products to production at scale. A track record in regulated or high reliability environments (e.g. healthcare, fintech, insurance, legal tech, government) where production quality means real consequences. Experience growing and managing multi disciplinary teams through scaling phases, including managers as direct reports. Proven success shipping LLM powered products including RAG pipelines, agents, or personalization features with measurable business outcomes. Strong system level thinking: you architect services that compose well, degrade gracefully, expose clean interfaces, and partner effectively across data, product, and platform teams. Fluency in the cost/quality/performance trade offs of AI services. You have made real decisions about when to use a large, hosted model versus a fine tuned smaller one. Grounded experience in modern AI/ML infrastructure: model lifecycle, MLOps practices, evaluation frameworks, and cloud native deployment (AWS/Azure/GCP). Hands on engineering background: comfortable going deep technically when the situation requires it. Strategic fluency: you can articulate why we are building what we are building and make a compelling case to senior stakeholders. Don't meet every qualification listed above? Studies show that women and people of colour are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyway! iM Getting To Join a rapidly evolving, industry leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high impact challenges by leveraging cutting edge technologies and best in class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay). Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed. Having multiple company wellness days each year to prioritize mental health and well being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well being, strengthens professional resilience, and empowers parental success through expert led training and resources. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicate from emails using domain. If you have any concerns or questions about communications you have received, please send them to so our team members can review. About iManage At iManage, we are dedicated to Making Knowledge Work . Our intelligent, cloud enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; our work is not always easy but it is ambitious and rewarding. So we're looking for people who embrace challenges, thrive on solving problems, push boundaries, and collaborate with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: Please see our recruitment privacy statement for more information on how we handle your personal data.
Apr 28, 2026
Full time
We offer a flexible working policy that supports a healthy balance between personal and professional well being. This role requires in office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work life balance. Being a Director of AI Engineering at iManage Means We are looking for a Director of AI Engineering to own the production quality, cost efficiency, scalability, and feature expansion of our LLM services. This is a role where your architectural judgement directly shapes the system on how we serve models, how enrichment pipelines are built, and how our AI capabilities compose across the platform. You will partner closely with our Director of Data Curation and report to the VP of AI Engineering, leading a 15 person team responsible for turning AI powered features and capabilities into reliable, performant systems that our customers trust. In regulated industries like legal, AI must come to the data, not the other way around. iManage holds data for the world's most sophisticated legal professionals, and this role is about producing the AI capabilities worthy of that position. iM Responsible For Leadership & Team Building Building and leading a high performing AI Engineering organization managing both individual contributors and engineering managers across ML, backend, and platform. Scaling engineering practices (CI/CD, observability, on call, release management) to match the team's growth, keeping velocity high as complexity increases. Serving as a senior technical presence in London, fostering strong working relationships with the US team and leadership in Chicago. Technical Strategy Defining the end to end architecture for AI and GenAI applications, thinking across the full pipeline, integration layer, and data, not just the model. Making pragmatic build/buy/partner decisions across the AI stack, with clear reasoning on the cost, quality, and performance trade offs of each. Setting engineering standards for evaluation, responsible AI, and system reliability, ensuring what ships to production handles edge cases and earns customer trust. Designing how iManage AI capabilities are exposed to and composed with external systems, thinking in terms of protocols and interfaces, not just features. Product & Roadmap Translating business priorities into multi quarter technical roadmaps with clear milestones and ROI targets. Collaborating with Product, Data, and GTM teams to prioritise high impact AI initiatives. Communicating progress, risks, and value to executive leadership when needed. Contributing to competitive strategy: understanding our landscape well enough to push back on roadmap priorities with data, not just opinion. iM Qualified Because I Have Bachelor's or master's in computer science, machine learning, data science, or a related field preferred. 8+ years in software and ML/AI engineering, with 3-5+ years leading engineering teams delivering AI products to production at scale. A track record in regulated or high reliability environments (e.g. healthcare, fintech, insurance, legal tech, government) where production quality means real consequences. Experience growing and managing multi disciplinary teams through scaling phases, including managers as direct reports. Proven success shipping LLM powered products including RAG pipelines, agents, or personalization features with measurable business outcomes. Strong system level thinking: you architect services that compose well, degrade gracefully, expose clean interfaces, and partner effectively across data, product, and platform teams. Fluency in the cost/quality/performance trade offs of AI services. You have made real decisions about when to use a large, hosted model versus a fine tuned smaller one. Grounded experience in modern AI/ML infrastructure: model lifecycle, MLOps practices, evaluation frameworks, and cloud native deployment (AWS/Azure/GCP). Hands on engineering background: comfortable going deep technically when the situation requires it. Strategic fluency: you can articulate why we are building what we are building and make a compelling case to senior stakeholders. Don't meet every qualification listed above? Studies show that women and people of colour are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyway! iM Getting To Join a rapidly evolving, industry leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high impact challenges by leveraging cutting edge technologies and best in class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay). Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed. Having multiple company wellness days each year to prioritize mental health and well being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well being, strengthens professional resilience, and empowers parental success through expert led training and resources. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicate from emails using domain. If you have any concerns or questions about communications you have received, please send them to so our team members can review. About iManage At iManage, we are dedicated to Making Knowledge Work . Our intelligent, cloud enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; our work is not always easy but it is ambitious and rewarding. So we're looking for people who embrace challenges, thrive on solving problems, push boundaries, and collaborate with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: Please see our recruitment privacy statement for more information on how we handle your personal data.
Loan IQ Application support London 12-month contract Inside ir35 Purpose of Job The Loan IQ Support Lead (VP) is accountable for the strategic and operational leadership of the Loan IQ production environment, ensuring stability, resilience, and continual improvement of a mission critical lending platform. This role provides senior oversight of incident, problem, and change management activities while driving platform optimization, risk reduction, and partnership with business stakeholders across Lending Operations, Front Office, Finance, Risk, and Technology. The VP serves as a key liaison between Technology, Vendors, and enterprise functions to support complex commercial lending workflows and integrations across the broader loan servicing ecosystem The role requires a deep understanding of syndicated and bilateral loan processing, strong technical acumen and experience with Loan IQ. Background Loan IQ provides loan booking and servicing functionality across two of the three product pillars (Loans, Trade Finance) of the front office pillars: SFS (Structured Finance Solutions) SPD - Specialised Products Department ISD - International & Structural Finance Department TPD - Transportation Department CIB (Corporate & Investment Bank) CBDE 1 and 2 - Corporate Banking Japanese and Non-Japanese GTBD - Global Transaction Banking Department GFIG - Global Financial Institutions Group Department GTFD - Global Trade Finance Department LCME - Loan Capital Markets FMD - Financial Markets Department Facts / Scale Lending makes up c.60% of EMEA gross profit, contributing c.$1.2bn pa. Engaging with IT and non-IT colleagues at all levels in EMEA is key to being successful in this role. Engaging with external vendor Finastra for incident resolution Office environment minimum 5 days per fortnight (split 2-3 days per week). Accountabilities & Responsibilities Direct and govern Level 2/3 support activities across incident, problem, and change management, ensuring audit ready processes and documentation. Provide executive oversight of daily batch cycles and upstream/downstream interfaces, proactively addressing bottlenecks and performance risks. Review root-cause analyses for major incidents and champion long term remediation plans. Lead the roadmap for platform stability, resiliency upgrades, technical debt remediation, and infrastructure modernization. Drive strategic enhancements, system upgrades, and integration initiatives across the lending technology estate. Champion automation, monitoring improvements, and self service capabilities to reduce manual intervention and operational risk. Serve as the senior point of escalation for Operations, Front Office, Product Control, and Risk teams. Drive alignment between business workflows and platform capabilities, enabling efficient loan servicing, reporting, and control processes. Translate complex technology issues into executive friendly communication during incidents and governance forums. Provide governance across all Loan IQ-related integration points (e.g., GL feeds, data lakes, reporting platforms, payment systems). Oversee data integrity controls, reconciliation processes, and triage of high impact data defects. Guide usage of SQL and data diagnostic tools to support analytics and operational investigations. Ensure all support activities meet enterprise risk, audit, and regulatory standards. Work with L1 production support team for issue resolution Knowledge, Skills, Experience & Qualifications Required: Deep understanding of commercial lending workflows (syndicated, bilateral, agency, trading, servicing). Strong understanding of the Loan IQ data model and configuration tables Strong background in production support leadership, including major incident management and platform governance. Familiarity with ITIL processes and tools (e.g., ServiceNow, JIRA). Experience managing cross functional teams and influencing senior stakeholders. Solid grasp of SQL, batch processing, integration architectures, and vendor supported systems. Ability to work in a fast-paced, regulated environment with on-call responsibilities. Preferred: Experience with Loan IQ APIs, data extracts and reporting tools. Exposure to regulatory environments related to credit, operational risk, and financial reporting. If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Apr 28, 2026
Contractor
Loan IQ Application support London 12-month contract Inside ir35 Purpose of Job The Loan IQ Support Lead (VP) is accountable for the strategic and operational leadership of the Loan IQ production environment, ensuring stability, resilience, and continual improvement of a mission critical lending platform. This role provides senior oversight of incident, problem, and change management activities while driving platform optimization, risk reduction, and partnership with business stakeholders across Lending Operations, Front Office, Finance, Risk, and Technology. The VP serves as a key liaison between Technology, Vendors, and enterprise functions to support complex commercial lending workflows and integrations across the broader loan servicing ecosystem The role requires a deep understanding of syndicated and bilateral loan processing, strong technical acumen and experience with Loan IQ. Background Loan IQ provides loan booking and servicing functionality across two of the three product pillars (Loans, Trade Finance) of the front office pillars: SFS (Structured Finance Solutions) SPD - Specialised Products Department ISD - International & Structural Finance Department TPD - Transportation Department CIB (Corporate & Investment Bank) CBDE 1 and 2 - Corporate Banking Japanese and Non-Japanese GTBD - Global Transaction Banking Department GFIG - Global Financial Institutions Group Department GTFD - Global Trade Finance Department LCME - Loan Capital Markets FMD - Financial Markets Department Facts / Scale Lending makes up c.60% of EMEA gross profit, contributing c.$1.2bn pa. Engaging with IT and non-IT colleagues at all levels in EMEA is key to being successful in this role. Engaging with external vendor Finastra for incident resolution Office environment minimum 5 days per fortnight (split 2-3 days per week). Accountabilities & Responsibilities Direct and govern Level 2/3 support activities across incident, problem, and change management, ensuring audit ready processes and documentation. Provide executive oversight of daily batch cycles and upstream/downstream interfaces, proactively addressing bottlenecks and performance risks. Review root-cause analyses for major incidents and champion long term remediation plans. Lead the roadmap for platform stability, resiliency upgrades, technical debt remediation, and infrastructure modernization. Drive strategic enhancements, system upgrades, and integration initiatives across the lending technology estate. Champion automation, monitoring improvements, and self service capabilities to reduce manual intervention and operational risk. Serve as the senior point of escalation for Operations, Front Office, Product Control, and Risk teams. Drive alignment between business workflows and platform capabilities, enabling efficient loan servicing, reporting, and control processes. Translate complex technology issues into executive friendly communication during incidents and governance forums. Provide governance across all Loan IQ-related integration points (e.g., GL feeds, data lakes, reporting platforms, payment systems). Oversee data integrity controls, reconciliation processes, and triage of high impact data defects. Guide usage of SQL and data diagnostic tools to support analytics and operational investigations. Ensure all support activities meet enterprise risk, audit, and regulatory standards. Work with L1 production support team for issue resolution Knowledge, Skills, Experience & Qualifications Required: Deep understanding of commercial lending workflows (syndicated, bilateral, agency, trading, servicing). Strong understanding of the Loan IQ data model and configuration tables Strong background in production support leadership, including major incident management and platform governance. Familiarity with ITIL processes and tools (e.g., ServiceNow, JIRA). Experience managing cross functional teams and influencing senior stakeholders. Solid grasp of SQL, batch processing, integration architectures, and vendor supported systems. Ability to work in a fast-paced, regulated environment with on-call responsibilities. Preferred: Experience with Loan IQ APIs, data extracts and reporting tools. Exposure to regulatory environments related to credit, operational risk, and financial reporting. If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Job Title: Senior Project Engineer Location: London Salary: £50,000 - £60,000 (depending on experience) Type: Full-time, Permanent Overview We are seeking a highly skilled Senior Project Engineer to join our growing Managed Service Provider (MSP) team. This role is ideal for an experienced engineer who thrives in project delivery, enjoys working with modern Microsoft and cloud technologies, and is confident leading technical implementations from discovery through to completion. You will play a key role in designing, delivering, and optimising IT solutions for a diverse client base, with a strong focus on Microsoft ecosystems, Azure cloud services, automation, and emerging AI technologies. Key Responsibilities Lead and deliver end-to-end technical projects for MSP clients Conduct client discovery sessions , technical assessments, and infrastructure audits Design and implement solutions across Microsoft and cloud platforms Deploy and manage Microsoft 365 , Azure , and hybrid environments Identify opportunities for automation and efficiency improvements Support the integration and use of AI-driven tools and workflows where appropriate Produce high-quality technical documentation and project plans Act as a senior escalation point for complex technical issues Collaborate with internal teams and stakeholders to ensure successful project outcomes Ensure projects are delivered on time, within scope, and to a high standard Essential Skills & Experience Strong experience in a Senior Engineer or Project Engineer role within an MSP environment Deep knowledge of Microsoft technologies (Windows Server, Active Directory, Microsoft 365) Proven experience with Microsoft Azure (IaaS, PaaS, migrations, governance) Solid understanding of cloud architecture and hybrid environments Experience with automation tools (PowerShell, scripting, workflow automation) Exposure to or experience with AI technologies and their application in IT environments Strong experience conducting technical discoveries, audits, and documentation Excellent troubleshooting and problem-solving skills Strong client-facing and communication skills Desirable Skills Microsoft certifications (e.g., Azure Administrator, Solutions Architect) Experience with backup, disaster recovery, and security best practices Knowledge of networking (firewalls, VPNs, routing, switching) Familiarity with RMM and PSA tools commonly used in MSP environments Personal Attributes Proactive and solutions-focused mindset Strong attention to detail Ability to manage multiple projects simultaneously Comfortable working independently and as part of a team Passion for learning and staying current with emerging technologies What We Offer Competitive salary (£50,000 - £60,000) Opportunity to work with modern cloud and AI technologies Career development and certification support Collaborative and forward-thinking team environment Please send across your CV for consideration!
Apr 28, 2026
Full time
Job Title: Senior Project Engineer Location: London Salary: £50,000 - £60,000 (depending on experience) Type: Full-time, Permanent Overview We are seeking a highly skilled Senior Project Engineer to join our growing Managed Service Provider (MSP) team. This role is ideal for an experienced engineer who thrives in project delivery, enjoys working with modern Microsoft and cloud technologies, and is confident leading technical implementations from discovery through to completion. You will play a key role in designing, delivering, and optimising IT solutions for a diverse client base, with a strong focus on Microsoft ecosystems, Azure cloud services, automation, and emerging AI technologies. Key Responsibilities Lead and deliver end-to-end technical projects for MSP clients Conduct client discovery sessions , technical assessments, and infrastructure audits Design and implement solutions across Microsoft and cloud platforms Deploy and manage Microsoft 365 , Azure , and hybrid environments Identify opportunities for automation and efficiency improvements Support the integration and use of AI-driven tools and workflows where appropriate Produce high-quality technical documentation and project plans Act as a senior escalation point for complex technical issues Collaborate with internal teams and stakeholders to ensure successful project outcomes Ensure projects are delivered on time, within scope, and to a high standard Essential Skills & Experience Strong experience in a Senior Engineer or Project Engineer role within an MSP environment Deep knowledge of Microsoft technologies (Windows Server, Active Directory, Microsoft 365) Proven experience with Microsoft Azure (IaaS, PaaS, migrations, governance) Solid understanding of cloud architecture and hybrid environments Experience with automation tools (PowerShell, scripting, workflow automation) Exposure to or experience with AI technologies and their application in IT environments Strong experience conducting technical discoveries, audits, and documentation Excellent troubleshooting and problem-solving skills Strong client-facing and communication skills Desirable Skills Microsoft certifications (e.g., Azure Administrator, Solutions Architect) Experience with backup, disaster recovery, and security best practices Knowledge of networking (firewalls, VPNs, routing, switching) Familiarity with RMM and PSA tools commonly used in MSP environments Personal Attributes Proactive and solutions-focused mindset Strong attention to detail Ability to manage multiple projects simultaneously Comfortable working independently and as part of a team Passion for learning and staying current with emerging technologies What We Offer Competitive salary (£50,000 - £60,000) Opportunity to work with modern cloud and AI technologies Career development and certification support Collaborative and forward-thinking team environment Please send across your CV for consideration!
Oscar Technology
Stratford-upon-avon, Warwickshire
IT Support Engineer Stratford-Upon-Avon £34,400 Oscar Technology has partnered exclusively with a leading MSP near Stratford-Upon-Avon to recruit for a skilled IT Support Engineer to join their team. Job Description As Senior Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. IT Support Engineer Stratford-Upon-Avon £34,400 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Apr 28, 2026
Full time
IT Support Engineer Stratford-Upon-Avon £34,400 Oscar Technology has partnered exclusively with a leading MSP near Stratford-Upon-Avon to recruit for a skilled IT Support Engineer to join their team. Job Description As Senior Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. IT Support Engineer Stratford-Upon-Avon £34,400 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Junior Network Engineer Excellent opportunity for an aspiring network professional to join a thriving UK-based Managed Services Provider delivering premium connectivity and IT solutions. Full-time, permanent role assisting with the design, implementation, monitoring, and support of customer networks in fast-paced, business-critical environments. Comprehensive training, mentoring from senior engineers, and support towards industry certifications to accelerate your career development. Competitive salary and benefits package with clear progression opportunities into more senior engineering and project roles. To apply, please email Who are the client? Our client is a market-leading managed connectivity services provider and network operator, delivering innovative, future-proof network solutions to organisations across infrastructure, construction, and engineering sectors in the UK and overseas. They operate their own robust core network and utilise a wide range of backhaul technologies - including wireless, fixed line, satellite, and mobile - to provide fast, reliable, and secure connectivity to blue-chip customers in demanding environments. Their combination of networking expertise and in-house software and data solutions offers an excellent platform for junior engineers to learn, grow, and build a long-term career. What will you be doing? In this hands-on role, you'll support the design, implementation, and ongoing maintenance of customer networks under the guidance of experienced Network Engineers. Day to day, you'll assist with installing, configuring, and testing network equipment such as routers, switches, firewalls, and wireless access points. You'll help troubleshoot connectivity, hardware, and software issues, monitor network performance, and contribute to improvements that optimise efficiency and reliability. You'll also play a key part in maintaining accurate documentation - including network diagrams, configuration records, and processes - and collaborate with cross-functional teams on project planning and implementation. As you develop, you'll be encouraged to stay up to date with emerging technologies and security threats, and to contribute ideas to enhance the resilience and security of customer environments. What will you need? Education in Computer Science, Information Technology, Networking, or equivalent hands-on experience Strong understanding of networking fundamentals: TCP/IP, DNS, DHCP, routing, switching, VLANs, and subnetting Exposure to configuring and troubleshooting routing protocols (e.g. OSPF, BGP) and Layer 2/3 switching Familiarity with core network security concepts, tools, and best practices (firewalls, VPNs, IPS/IDS, encryption) Ability to analyse and diagnose network issues using monitoring tools and packet capture analysis Strong verbal and written communication skills, with the ability to work effectively with technical and non-technical stakeholders Team-oriented approach with a collaborative mindset and willingness to contribute to shared goals Ability to successfully complete standard background checks What would be desirable? Industry certifications such as CCNA or Network+ (or progress towards these) Previous experience in a service provider, MSP, or multi-site environment Exposure to wireless, fixed line, satellite, and mobile connectivity solutions Experience using ticketing systems and documenting changes in line with ITIL-style processes A proactive, detail-focused mindset with a passion for learning new technologies and taking ownership of tasks To Apply Please apply through this advert or email your CV directly to By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - Junior Network Engineer, Network Support, Routing, Switching, TCP/IP, DNS, DHCP, VLANs, Subnetting, OSPF, BGP, Firewalls, VPN, IPS/IDS, Encryption, Wireless, Fixed Line, Satellite, Mobile, Network Monitoring, Packet Capture, Connectivity, Infrastructure, Construction, Engineering, Managed Services, Core Network
Apr 28, 2026
Full time
Junior Network Engineer Excellent opportunity for an aspiring network professional to join a thriving UK-based Managed Services Provider delivering premium connectivity and IT solutions. Full-time, permanent role assisting with the design, implementation, monitoring, and support of customer networks in fast-paced, business-critical environments. Comprehensive training, mentoring from senior engineers, and support towards industry certifications to accelerate your career development. Competitive salary and benefits package with clear progression opportunities into more senior engineering and project roles. To apply, please email Who are the client? Our client is a market-leading managed connectivity services provider and network operator, delivering innovative, future-proof network solutions to organisations across infrastructure, construction, and engineering sectors in the UK and overseas. They operate their own robust core network and utilise a wide range of backhaul technologies - including wireless, fixed line, satellite, and mobile - to provide fast, reliable, and secure connectivity to blue-chip customers in demanding environments. Their combination of networking expertise and in-house software and data solutions offers an excellent platform for junior engineers to learn, grow, and build a long-term career. What will you be doing? In this hands-on role, you'll support the design, implementation, and ongoing maintenance of customer networks under the guidance of experienced Network Engineers. Day to day, you'll assist with installing, configuring, and testing network equipment such as routers, switches, firewalls, and wireless access points. You'll help troubleshoot connectivity, hardware, and software issues, monitor network performance, and contribute to improvements that optimise efficiency and reliability. You'll also play a key part in maintaining accurate documentation - including network diagrams, configuration records, and processes - and collaborate with cross-functional teams on project planning and implementation. As you develop, you'll be encouraged to stay up to date with emerging technologies and security threats, and to contribute ideas to enhance the resilience and security of customer environments. What will you need? Education in Computer Science, Information Technology, Networking, or equivalent hands-on experience Strong understanding of networking fundamentals: TCP/IP, DNS, DHCP, routing, switching, VLANs, and subnetting Exposure to configuring and troubleshooting routing protocols (e.g. OSPF, BGP) and Layer 2/3 switching Familiarity with core network security concepts, tools, and best practices (firewalls, VPNs, IPS/IDS, encryption) Ability to analyse and diagnose network issues using monitoring tools and packet capture analysis Strong verbal and written communication skills, with the ability to work effectively with technical and non-technical stakeholders Team-oriented approach with a collaborative mindset and willingness to contribute to shared goals Ability to successfully complete standard background checks What would be desirable? Industry certifications such as CCNA or Network+ (or progress towards these) Previous experience in a service provider, MSP, or multi-site environment Exposure to wireless, fixed line, satellite, and mobile connectivity solutions Experience using ticketing systems and documenting changes in line with ITIL-style processes A proactive, detail-focused mindset with a passion for learning new technologies and taking ownership of tasks To Apply Please apply through this advert or email your CV directly to By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - Junior Network Engineer, Network Support, Routing, Switching, TCP/IP, DNS, DHCP, VLANs, Subnetting, OSPF, BGP, Firewalls, VPN, IPS/IDS, Encryption, Wireless, Fixed Line, Satellite, Mobile, Network Monitoring, Packet Capture, Connectivity, Infrastructure, Construction, Engineering, Managed Services, Core Network
2nd Line Support Engineer Colchester £32,000-£35,000 Oscar Technology has partnered exclusively with a leading MSP near Colchester to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 2nd Line Support Engineer Colchester £32,000-£35,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Apr 28, 2026
Full time
2nd Line Support Engineer Colchester £32,000-£35,000 Oscar Technology has partnered exclusively with a leading MSP near Colchester to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 2nd Line Support Engineer Colchester £32,000-£35,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
NEW CONTRACT ROLE - IT SUPPORT ENGINEER / TEAM LEAD ASAP Start Onsite London £140- £150 Inside IR35 THE OPPORTUNITY We are seeking a hybrid IT Support Engineer / Team Lead to provide hands-on 1st and 2nd line technical support while assisting with team coordination and service delivery activities. This role combines technical troubleshooting with operational oversight, ensuring high-quality support and smooth day-to-day team operations. THE ROLE Provide 1st and 2nd line support for hardware and software issues Support Windows 11 and macOS environments Troubleshoot Microsoft 365 and GlobalProtect VPN issues Diagnose and resolve hardware faults across laptops (Windows & Mac) and iPhones Investigate and resolve Wi-Fi, network connectivity and account-related issues Take ownership of incidents and requests via ServiceNow, ensuring accurate and timely updates Maintain clear communication with users throughout the ticket lifecycle Update and manage the team planner and rota to ensure adequate coverage Coordinate sickness and annual leave, escalating where needed to arrange cover Support service delivery activities including complaints handling and user feedback Escalate conduct or behavioural concerns to the appropriate manager Report service or operational issues to senior team members for resolution REQUIREMENTS Proven experience in a 1st/2nd line IT support role Strong knowledge of Windows 11 and macOS Experience supporting Microsoft 365 and VPN tools (e.g. GlobalProtect) Hands-on experience with laptop and mobile device troubleshooting Familiarity with ticketing systems such as ServiceNow Understanding of networking fundamentals (Wi-Fi, connectivity, user accounts) Ability to manage workload independently and prioritise effectively TO BE CONSIDERED Email your CV and availability to: PLEASE NOTE This is a hybrid support and coordination role requiring both technical troubleshooting and team support responsibilities Candidates must be comfortable taking ownership of tickets while also assisting with team operations and service delivery tasks
Apr 28, 2026
Contractor
NEW CONTRACT ROLE - IT SUPPORT ENGINEER / TEAM LEAD ASAP Start Onsite London £140- £150 Inside IR35 THE OPPORTUNITY We are seeking a hybrid IT Support Engineer / Team Lead to provide hands-on 1st and 2nd line technical support while assisting with team coordination and service delivery activities. This role combines technical troubleshooting with operational oversight, ensuring high-quality support and smooth day-to-day team operations. THE ROLE Provide 1st and 2nd line support for hardware and software issues Support Windows 11 and macOS environments Troubleshoot Microsoft 365 and GlobalProtect VPN issues Diagnose and resolve hardware faults across laptops (Windows & Mac) and iPhones Investigate and resolve Wi-Fi, network connectivity and account-related issues Take ownership of incidents and requests via ServiceNow, ensuring accurate and timely updates Maintain clear communication with users throughout the ticket lifecycle Update and manage the team planner and rota to ensure adequate coverage Coordinate sickness and annual leave, escalating where needed to arrange cover Support service delivery activities including complaints handling and user feedback Escalate conduct or behavioural concerns to the appropriate manager Report service or operational issues to senior team members for resolution REQUIREMENTS Proven experience in a 1st/2nd line IT support role Strong knowledge of Windows 11 and macOS Experience supporting Microsoft 365 and VPN tools (e.g. GlobalProtect) Hands-on experience with laptop and mobile device troubleshooting Familiarity with ticketing systems such as ServiceNow Understanding of networking fundamentals (Wi-Fi, connectivity, user accounts) Ability to manage workload independently and prioritise effectively TO BE CONSIDERED Email your CV and availability to: PLEASE NOTE This is a hybrid support and coordination role requiring both technical troubleshooting and team support responsibilities Candidates must be comfortable taking ownership of tickets while also assisting with team operations and service delivery tasks
About Brash: Established in 2001, Brash Solutions provides complete business solutions to a variety of industrial and commercial organisations. We have a highly professional and experienced team of support engineers and software developers. Our support business aims to meet all the IT requirements of our clients, from setting up new starters, troubleshooting issues to keeping their networks secure. We pride ourselves on the personal touch, understanding each client's needs and building strong relationships. About the role: Brash Solutions is currently recruiting for a bright, friendly and enthusiastic AI & Digital Support Apprentice to work in our offices in Berkhamsted. Working within a small team of experienced Support Technicians, you will be taking calls from our client's staff and assist them with a wide variety of IT queries. This will cover a range of general desktop issues including software, hardware, internet issues, printers, phones etc. You will troubleshoot and where possible, resolve the problem by talking users through solutions over the phone or using remote access tools to ensure fast resolution. If you are unable to resolve the problem, you will escalate with details of the steps taken so far and work with the support team to improve your understanding. Our clients have a range of IT equipment, from Windows servers to Mac laptops, but the majority are Windows desktops. We work closely with each client and third parties to provide the highest level of IT support. There will be requirement of occasional travel to visit other business sites to help with IT support or talk clients through their AI/Digital requirements. Responsibilities: Be a friendly face of IT while users are experiencing problems Taking requests from users via email, ticketing system and telephone Adhere to challenging SLA requirements, logging full details of time and work undertaken Completing initial troubleshooting in a timely manner Monitor the support ticket system for incidents requiring escalation or urgent attention Build and maintain desktop/laptop PCs/Macs and Windows Servers Follow and apply IT policies and procedures applicable to each client Help and advise on digital and AI requirements from clients Diagnose and resolve hardware and software faults System health checks Software and app support You will gain experience with the following technologies: Use of AI tools in some capacity, demonstrate being able to automate/make life easier Manage and Deploy automations and AI projects Microsoft Office 365 - Tenant setup, configuring, administration troubleshooting Microsoft Azure platform - basic navigation, setup and configuration Windows 11 - 1st/2nd/3rd Line Troubleshooting Skills, setup and configuration Apple - MacOS and iOS - 1st/2nd line troubleshooting skills, setup and configuration Microsoft Office Suite - Troubleshooting, excellent Outlook, Excel and Word skills Website Domain & DNS Management Firewall setups maintenance, configuration. Router configuration, port forwarding and VPN Other areas we support are Websites (WordPress), SQL databases, Google AdWords You will need the following skills: A keen interest in digital IT, able to learn fast and adapt skills Previous experience of working in a busy, customer facing environment preferable Good verbal and written communication skills High customer focus with a can-do attitude Excellent interpersonal and communication skills Excellent problem solving skills Friendly and confident personality A keen interest in IT, able to learn fast and adapt skills Be able to plan your own work and time and prioritise tasks at hand Flexible and adaptable as each day will be different An excellent team player Advantage if you own a car with a full UK driving license Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, 8:30am to 5:30pm, Monday to Friday Benefits: 20 days holiday (pro rata) + bank holidays State pension Free parking Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Apr 28, 2026
Full time
About Brash: Established in 2001, Brash Solutions provides complete business solutions to a variety of industrial and commercial organisations. We have a highly professional and experienced team of support engineers and software developers. Our support business aims to meet all the IT requirements of our clients, from setting up new starters, troubleshooting issues to keeping their networks secure. We pride ourselves on the personal touch, understanding each client's needs and building strong relationships. About the role: Brash Solutions is currently recruiting for a bright, friendly and enthusiastic AI & Digital Support Apprentice to work in our offices in Berkhamsted. Working within a small team of experienced Support Technicians, you will be taking calls from our client's staff and assist them with a wide variety of IT queries. This will cover a range of general desktop issues including software, hardware, internet issues, printers, phones etc. You will troubleshoot and where possible, resolve the problem by talking users through solutions over the phone or using remote access tools to ensure fast resolution. If you are unable to resolve the problem, you will escalate with details of the steps taken so far and work with the support team to improve your understanding. Our clients have a range of IT equipment, from Windows servers to Mac laptops, but the majority are Windows desktops. We work closely with each client and third parties to provide the highest level of IT support. There will be requirement of occasional travel to visit other business sites to help with IT support or talk clients through their AI/Digital requirements. Responsibilities: Be a friendly face of IT while users are experiencing problems Taking requests from users via email, ticketing system and telephone Adhere to challenging SLA requirements, logging full details of time and work undertaken Completing initial troubleshooting in a timely manner Monitor the support ticket system for incidents requiring escalation or urgent attention Build and maintain desktop/laptop PCs/Macs and Windows Servers Follow and apply IT policies and procedures applicable to each client Help and advise on digital and AI requirements from clients Diagnose and resolve hardware and software faults System health checks Software and app support You will gain experience with the following technologies: Use of AI tools in some capacity, demonstrate being able to automate/make life easier Manage and Deploy automations and AI projects Microsoft Office 365 - Tenant setup, configuring, administration troubleshooting Microsoft Azure platform - basic navigation, setup and configuration Windows 11 - 1st/2nd/3rd Line Troubleshooting Skills, setup and configuration Apple - MacOS and iOS - 1st/2nd line troubleshooting skills, setup and configuration Microsoft Office Suite - Troubleshooting, excellent Outlook, Excel and Word skills Website Domain & DNS Management Firewall setups maintenance, configuration. Router configuration, port forwarding and VPN Other areas we support are Websites (WordPress), SQL databases, Google AdWords You will need the following skills: A keen interest in digital IT, able to learn fast and adapt skills Previous experience of working in a busy, customer facing environment preferable Good verbal and written communication skills High customer focus with a can-do attitude Excellent interpersonal and communication skills Excellent problem solving skills Friendly and confident personality A keen interest in IT, able to learn fast and adapt skills Be able to plan your own work and time and prioritise tasks at hand Flexible and adaptable as each day will be different An excellent team player Advantage if you own a car with a full UK driving license Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, 8:30am to 5:30pm, Monday to Friday Benefits: 20 days holiday (pro rata) + bank holidays State pension Free parking Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Network Engineer - SC Cleared - Hybrid - 85,000 Are you someone who thrives in hands-on, high-security environments? We're looking for a skilled Network Engineer who enjoys building, optimising, and maintaining complex network infrastructures across both local and global environments. In this role, you'll: Design, deliver, and support robust LAN and large-scale WAN environments Translate application-specific needs into precise and secure Firewall policies Experiment, test, and validate emerging technologies in a lab/POC setting Apply Secure-by-Design principles throughout network solutions Core Experience Required Solid background in implementing and supporting: Wide Area Network architectures Major routing protocols (eg, OSPF, BGP) VPN technologies and security platforms (eg, IKEv2, next-generation firewalls) Technical documentation-turning high-level design into detailed configuration and deployment steps Bonus Skills Experience with: Modern data centre networking (spine-leaf topologies, EVPN, BGP, Geneve) High-assurance encryption solutions Automation/orchestration tools (eg, Ansible, Terraform) White-box networking platforms (eg, Mellanox, Cumulus, Nvidia) NSX troubleshooting and support Cisco CCNP-level knowledge or similar practical expertise Security Clearance Due to the nature of the work, candidates must be UK sole nationals and hold UK Security Clearance.
Apr 28, 2026
Full time
Network Engineer - SC Cleared - Hybrid - 85,000 Are you someone who thrives in hands-on, high-security environments? We're looking for a skilled Network Engineer who enjoys building, optimising, and maintaining complex network infrastructures across both local and global environments. In this role, you'll: Design, deliver, and support robust LAN and large-scale WAN environments Translate application-specific needs into precise and secure Firewall policies Experiment, test, and validate emerging technologies in a lab/POC setting Apply Secure-by-Design principles throughout network solutions Core Experience Required Solid background in implementing and supporting: Wide Area Network architectures Major routing protocols (eg, OSPF, BGP) VPN technologies and security platforms (eg, IKEv2, next-generation firewalls) Technical documentation-turning high-level design into detailed configuration and deployment steps Bonus Skills Experience with: Modern data centre networking (spine-leaf topologies, EVPN, BGP, Geneve) High-assurance encryption solutions Automation/orchestration tools (eg, Ansible, Terraform) White-box networking platforms (eg, Mellanox, Cumulus, Nvidia) NSX troubleshooting and support Cisco CCNP-level knowledge or similar practical expertise Security Clearance Due to the nature of the work, candidates must be UK sole nationals and hold UK Security Clearance.
Planner & Scheduler - Transit - Toronto, ON Canada Employment Type: Permanent FT (CAN) Workplace Type: Office Our client is an employee-owned construction solutions partner that services the buildings, industrial, infrastructure, water and project finance sectors. We deliver lasting value for our clients through meticulous planning and scheduling, while upholding rigorous safety and quality standards. With offices throughout North America, our passionate and knowledgeable teams deliver projects that enable communities to thrive and people to live, work, move and grow in a rapidly changing world. Join our team to deliver a better tomorrow. We are seeking top-tier talent to join our Buildings division and deliver innovative projects in the healthcare, education, hospitality, recreational, entertainment, retail, commercial office, mixed-use, multi-family residential and light industrial sectors. As a member of this collaborative team, you can expect a safe, diverse and inclusive environment, and on-going learning and career development opportunities. About The Role The Planner Scheduler is responsible for establishing project schedules for high complexity projects with oversight from the Planning / Scheduling Manager, maintaining project schedules of any complexity level, preparing 3-week look- ahead, developing sophisticated schedule performance reports and dashboards, driving extension of time claims, carrying out complex delay analyses, and aiding with project budgeting, change management, and cash flows. As a Planner Scheduler, you will: • Prepare the project master schedule for high complexity projects in accordance with contract requirements • Establish a rapport with the client or client scheduling consultants to establish a project baseline schedule. • Negotiate stringent scheduling specifications to suit the complexity of the project • Prepare schedule updates, including cash flow updates, as per Management System guidelines, and implement and lead the schedule update process when working remotely on a project • Perform review and integration of risk registers and labour productivity • Report schedule performance in the form of a regularly published Schedule Performance Report that contains progress dashboards, Earned Value Analysis / Schedule Performance Index, S-curves, Heatmaps, Milestone Trend Analysis, Variance Analysis, and areas of concern, and mentor junior Planners / Schedulers in the development of such reports • Review reports generated by more junior team members • Identify and communicate areas of risk and opportunity as they relate to the project schedule, participate in response planning, and share past experiences and lessons learned with the project team • Highlight the need for corrective action relating to production and lead discussions on such corrective actions, schedule mitigation measures, and resequencing with the project team • Define criticality criteria as per the contract documents and identify and communicate critical path and near-critical path activities • Review schedules prepared by other team members to identify quality issues and risks, define an optimum risk response plan to complete the project on time, and ensure the schedule is robust and appropriate to support potential extension of time claims • Liaise with subtrades and field superintendents for input into the project schedule and look-aheads • Possess a good understanding of and ability to utilize different methodologies of delay analysis in the industry and work with external delay experts to provide support and oversight for extension of time claims • Track and report on schedule float • Develop commissioning schedules for complex projects, where applicable • Prepare and/or oversee Bid Management schedules for major pursuits by collaborating with design consultants and estimators • Lead the planning and documentation process of the interfaces (inputs and outputs) between design, procurement, construction, and permitting, and mentor junior Planners / Schedulers where required • Lead project schedule management planning (execution plan) • Provide key input to execution plans from a time and resourcing perspective • Oversee and prepare project schedule based on narrative, complete with work area layouts, sequence diagrams, and design-procurement matrix • Contribute to the development and review of the cash flow and project budget, as required • Help review and update the cash flow and identify when deviation from the project schedule and cash flow would require mitigation to get the project back on track • Assist the project team in identifying tasks with low productivity that incur higher costs than budgeted Qualifications/ Experience: • Equivalent to completion of a diploma training program at a college or technical school; a degree in Engineering or Construction Management is preferred • 5+ years of Planning / Scheduling experience with commercial building projects • PMP, PMI-SP, PSP, EIT, P.Eng., CCDA, and/or CET (Certified Engineering Technologist) designation is an asset • Experience working on multiple projects from initiation to close out • Planning / Scheduling experience in a variety of delivery methods such as EPC, Design-Build, CM, PPP, etc • Experience in different delay analysis techniques • General Contractor experience is required • Experience using Primavera P6 and Microsoft Office Suite • Experience using Microsoft Project, Tilos, Powerproject, and vPlanner and with 4D scheduling is an asset • Ability to communicate effectively and write reports, narratives, and analyses in a professional and presentable manner Legal Information: We act as an employment agency for permanent work and as an employment business for temporary work. For roles in the UK, applicants must be eligible to live and work in the UK. We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.
Apr 28, 2026
Full time
Planner & Scheduler - Transit - Toronto, ON Canada Employment Type: Permanent FT (CAN) Workplace Type: Office Our client is an employee-owned construction solutions partner that services the buildings, industrial, infrastructure, water and project finance sectors. We deliver lasting value for our clients through meticulous planning and scheduling, while upholding rigorous safety and quality standards. With offices throughout North America, our passionate and knowledgeable teams deliver projects that enable communities to thrive and people to live, work, move and grow in a rapidly changing world. Join our team to deliver a better tomorrow. We are seeking top-tier talent to join our Buildings division and deliver innovative projects in the healthcare, education, hospitality, recreational, entertainment, retail, commercial office, mixed-use, multi-family residential and light industrial sectors. As a member of this collaborative team, you can expect a safe, diverse and inclusive environment, and on-going learning and career development opportunities. About The Role The Planner Scheduler is responsible for establishing project schedules for high complexity projects with oversight from the Planning / Scheduling Manager, maintaining project schedules of any complexity level, preparing 3-week look- ahead, developing sophisticated schedule performance reports and dashboards, driving extension of time claims, carrying out complex delay analyses, and aiding with project budgeting, change management, and cash flows. As a Planner Scheduler, you will: • Prepare the project master schedule for high complexity projects in accordance with contract requirements • Establish a rapport with the client or client scheduling consultants to establish a project baseline schedule. • Negotiate stringent scheduling specifications to suit the complexity of the project • Prepare schedule updates, including cash flow updates, as per Management System guidelines, and implement and lead the schedule update process when working remotely on a project • Perform review and integration of risk registers and labour productivity • Report schedule performance in the form of a regularly published Schedule Performance Report that contains progress dashboards, Earned Value Analysis / Schedule Performance Index, S-curves, Heatmaps, Milestone Trend Analysis, Variance Analysis, and areas of concern, and mentor junior Planners / Schedulers in the development of such reports • Review reports generated by more junior team members • Identify and communicate areas of risk and opportunity as they relate to the project schedule, participate in response planning, and share past experiences and lessons learned with the project team • Highlight the need for corrective action relating to production and lead discussions on such corrective actions, schedule mitigation measures, and resequencing with the project team • Define criticality criteria as per the contract documents and identify and communicate critical path and near-critical path activities • Review schedules prepared by other team members to identify quality issues and risks, define an optimum risk response plan to complete the project on time, and ensure the schedule is robust and appropriate to support potential extension of time claims • Liaise with subtrades and field superintendents for input into the project schedule and look-aheads • Possess a good understanding of and ability to utilize different methodologies of delay analysis in the industry and work with external delay experts to provide support and oversight for extension of time claims • Track and report on schedule float • Develop commissioning schedules for complex projects, where applicable • Prepare and/or oversee Bid Management schedules for major pursuits by collaborating with design consultants and estimators • Lead the planning and documentation process of the interfaces (inputs and outputs) between design, procurement, construction, and permitting, and mentor junior Planners / Schedulers where required • Lead project schedule management planning (execution plan) • Provide key input to execution plans from a time and resourcing perspective • Oversee and prepare project schedule based on narrative, complete with work area layouts, sequence diagrams, and design-procurement matrix • Contribute to the development and review of the cash flow and project budget, as required • Help review and update the cash flow and identify when deviation from the project schedule and cash flow would require mitigation to get the project back on track • Assist the project team in identifying tasks with low productivity that incur higher costs than budgeted Qualifications/ Experience: • Equivalent to completion of a diploma training program at a college or technical school; a degree in Engineering or Construction Management is preferred • 5+ years of Planning / Scheduling experience with commercial building projects • PMP, PMI-SP, PSP, EIT, P.Eng., CCDA, and/or CET (Certified Engineering Technologist) designation is an asset • Experience working on multiple projects from initiation to close out • Planning / Scheduling experience in a variety of delivery methods such as EPC, Design-Build, CM, PPP, etc • Experience in different delay analysis techniques • General Contractor experience is required • Experience using Primavera P6 and Microsoft Office Suite • Experience using Microsoft Project, Tilos, Powerproject, and vPlanner and with 4D scheduling is an asset • Ability to communicate effectively and write reports, narratives, and analyses in a professional and presentable manner Legal Information: We act as an employment agency for permanent work and as an employment business for temporary work. For roles in the UK, applicants must be eligible to live and work in the UK. We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.
