Workplace Technical Partner

  • XL CATLIN
  • Nov 29, 2022
Full time Real Estate

Job Description

Job Description - Workplace Technical Partner ()

Job Description

Workplace Technical Partner ( Job Number: )

DISCOVER your opportunity

The main responsibility of the Workplace team is ensuring the smooth running of the daily operations and experience to provide best-in-class environments to drive the business forward. The successful candidate will be proactive and creative and will be encouraged to express new ideas on improving the overall workplace, ensuring that we are using our resources to the optimum.
The workplace Technical Partner is the key presentative for Health and Safety compliance across the estate as well as being the liaison between colleagues and the suppliers on the day to day running of the property. Working closely with suppliers to implement preventive plan maintenance and high standard cleaning regime into the workplace portfolio. Finally, the Workplace Technical Partner will assist on projects, fit-out and dilapidation process across the portfolio.

DISCOVER your opportunity
What will your essential responsibilities include?
• Working with key internal and externals stakeholders as well as other entities on the day-to-day performance of the service providers, confirming service aligns to customer and the and Operation Director Uk & Lloyds expectations, reviewing ways to improve the service and overall workplace environment.
• As the Workplace Technical Partner, you will be responsible for the day to day running and upkeep of the estate ensuring all SLA's and KPI's are achieved.
• Recording and monitoring performances.
• Managing contracts up to £1m, such as maintenance, fit-out contractors, designers, small works contracts, health and safety assessors.
• Conducting regular inspections and managing the specialist service providers delivering the PPM and reactive maintenance programmed.
• Drafting maintenance and asset reports when required.
• The Workplace Technical partner will also manage and conduct the risk assessments for the M&E and H&S for every location and monitor and implement the company's health and safety policy in every location.
• Working closely with Workplace Experience partner on the security audit and assessment to ensure we are fully aligned with government guidance and internal regulation. As well as managing First aider and fire marshal training and record for colleagues.
• Ability to travel to other AXA XL Sites (Birmingham, Manchester, Chelmsford, Ipswich and Lloyds) supporting the workplace experience partner and Workplace Community leader and its team, to ensure we are delivering the same standard of services across all offices.
• Dealing with the landlords or property managers of each locations, to ensure adequate level of services as per services charge paid.
• Processing the services charges, sundries and electricity bills across the portfolio.
• Deliver a safe, secure, and inclusive work environment by providing excellent standards of workplace accommodation and high-level services for all staff, guests, and other occupiers of the premises.
• Dealing with the landlords or property managers of each locations, to ensure adequate level of services as per services charge paid.
• Processing the services charges, sundries and electricity bills across the portfolio. To work with other aspects of AXA XL's 'Socially Responsible Management' programme in relation to environmental and sustainability policies.
• Develop proactive relationships with your suppliers and be an active driver on innovation and improvement.
• Monitor expenditure, ensuring the correct controls and processes are adhered to and that local budgets are being tracked and managed appropriately.
• Support the Ops Director Workplace on the Quarterly variance report, Reconciliation and Budget pack design. Support the Ops Director Workplace on fit-out and dilapidation process for the whole portfolio
• On-site presence required Perform any related duties as assigned, upon business request.
• You will report to the Workplace Operations Director.

SHARE your talent
• A professional qualification in real estate and/or facilities management (IWFM Level 4+) or relevant experience
• A good working knowledge of UK Health & Safety laws and statutory regulations relating to buildings management including interactions with Local Authority Representatives
• First Aider and Fire Marshall trained or willing to be
• IOSH or NEBOSH qualified or willing to study for qualification
• Prince 2 Project Management qualification desirable
• Good ability to work on various software and computer skilled
• Procurement and negotiation skills
• Flexibility to work out of hours and when and where required
• Proven ability to manage projects on a time pressurized project
• Research skills and the ability to draw information from various sources, including people
• Clear and concise writing skills and the ability to handle long and complex documents
• Proven experience to work collaboratively with internal and external stakeholder
• Practical, flexible, and innovative approach to work

FIND your future
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at

Inclusion & Diversity
At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed.

Our enterprise I&D mission is to become the most inspiring company to work for. We'll achieving this through our three areas of focus:
• Drive an Inclusive Culture-create a global workplace that works for everyone, with a culture that values all individuals, backgrounds and ideas, and where every colleague feels safe, valued and respected.
• Diversify Our Workforce-increase the representation of women in leadership, achieving 50% by 2023, and focus on underrepresented populations by region, positioning AXA XL as an employer of choice for all talent.
• Support Our Marketplace & Communities-support our communities and visibly and thoughtfully champion equity around the globe.

Learn more at /about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Corporate Responsibility

At AXA XL our approach to corporate responsibility (CR) is the same as our approach to business; constantly seeking to provide innovative solutions to the world's most complex problems. From offering our expertise, products and services to help build more resilient communities, to advancing understanding and response to climate change, our strategy - Our Impact. Our Future. - aligns key issues that are pertinent to our business - climate, water and financial resilience - and contributes to AXA Group's purpose to "Act for human progress by protecting what matters.".
• Climate: We're reducing our carbon footprint, protecting ecosystems and exploring how our business can help build a better world.
• Water: We're developing water resilience where it is - and will be - needed most.
• Financial resilience: We're helping create opportunities for the unemployed and underemployed, so they can be better prepared for unexpected changes.
• Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as our "Hearts in Action" programs.
For more information, please see the Corporate Responsibility section on our website.

AXA XL is an Equal Opportunity Employer.

Location : GB-GB-London Work Locations : GB London 20 Gracechurch Street 20 Gracechurch Street London London EC3V 0BG

Job Field : Operations

Schedule : Full-time

Job Type : Standard

AXA XL is an Equal Opportunity Employer and does not discriminate against any colleague or applicant for employment on the basis of race, color, national origin, religion, sex, gender identity and/or expression, sexual orientation, age, disability, genetic information, veteran status, military status or any other category protected by local law.