Bank Receptionist
- Practice Plus Group
- Nuneaton, Warwickshire
- Sep 24, 2022
Full time
Administration
Job Description
Competitive hourly rate between £10.47- £15.65
Practice Plus Group are recruiting for a Bank Receptionist to work out of hours (OOH) to prepare and open the centre for patients and doctors arrival, ensure patients are seen in a professional manner following the guidelines issued by Practice Plus Group and to provide a receptionist role to doctors and patients.
You could be based at either of the following sites depending on your location: Warwick, Coventry, Nuneaton, Rugby, Shipston and Stratford.
Hours of work are negotiable to meet the service level requirements, however shift patterns will be between 5-6 hours during evenings, mainly weekends and Bank Holidays. Typical requirements are between 18:30 - 11:59, if required to work overnight, enhanced rates of pay will apply.
Rates
Monday - Friday (08:00-23:59) - £10.47
Monday - Friday (00:00 - 07:59) - £14.61
Weekends - (08:00 - 23:59) - £11.16
Weekends - (00:00 - 07:59) - £15.65
Responsibilities
Ensuring that the site is open and ready for the start of the shift and locking the site up securely at the close of a shift.
Setting up equipment and paperwork ready for the arrival of both Doctors and patients.
Greeting patients and dealing with them in an efficient and professional manner.
Telephone communication relating to patients, Doctors and central base.
Accurately entering details of walk in patients.
Completing a PCC Log Sheet during every shift as per the guidelines.
Accurate record keeping regarding distribution of prescriptions.
Maintaining tidiness on site at all times.
Ensuring all files on site are up to date and all paperwork filed away.
Comfort calling patients during busy periods to help the co-ordinators
Manage waiting room effectively
Completing and maintain 100% compliancy on LMS training system
About You
What we'll need from you:
Experience as a receptionist within a healthcare setting desired
Experience working within an OOH environment desired
Good communication skills
Good telephone manner
About Us
Practice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. We're proud to be at the forefront of developing new and exciting ways to support the nation's health too, helping patients to maximise their wellbeing and live life to the full.
When you're part of the Practice Plus Group team, you don't just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. We'll help you be the best you can be.
We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance - so we always try to be flexible, helping you fit your working life around your home life.
Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.
Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.
Job Type: Part-time
Salary: £10.47-£15.65 per year
Schedule:
Day shift
Night shift
Work Location: One location
Practice Plus Group are recruiting for a Bank Receptionist to work out of hours (OOH) to prepare and open the centre for patients and doctors arrival, ensure patients are seen in a professional manner following the guidelines issued by Practice Plus Group and to provide a receptionist role to doctors and patients.
You could be based at either of the following sites depending on your location: Warwick, Coventry, Nuneaton, Rugby, Shipston and Stratford.
Hours of work are negotiable to meet the service level requirements, however shift patterns will be between 5-6 hours during evenings, mainly weekends and Bank Holidays. Typical requirements are between 18:30 - 11:59, if required to work overnight, enhanced rates of pay will apply.
Rates
Monday - Friday (08:00-23:59) - £10.47
Monday - Friday (00:00 - 07:59) - £14.61
Weekends - (08:00 - 23:59) - £11.16
Weekends - (00:00 - 07:59) - £15.65
Responsibilities
Ensuring that the site is open and ready for the start of the shift and locking the site up securely at the close of a shift.
Setting up equipment and paperwork ready for the arrival of both Doctors and patients.
Greeting patients and dealing with them in an efficient and professional manner.
Telephone communication relating to patients, Doctors and central base.
Accurately entering details of walk in patients.
Completing a PCC Log Sheet during every shift as per the guidelines.
Accurate record keeping regarding distribution of prescriptions.
Maintaining tidiness on site at all times.
Ensuring all files on site are up to date and all paperwork filed away.
Comfort calling patients during busy periods to help the co-ordinators
Manage waiting room effectively
Completing and maintain 100% compliancy on LMS training system
About You
What we'll need from you:
Experience as a receptionist within a healthcare setting desired
Experience working within an OOH environment desired
Good communication skills
Good telephone manner
About Us
Practice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. We're proud to be at the forefront of developing new and exciting ways to support the nation's health too, helping patients to maximise their wellbeing and live life to the full.
When you're part of the Practice Plus Group team, you don't just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. We'll help you be the best you can be.
We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance - so we always try to be flexible, helping you fit your working life around your home life.
Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.
Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.
Job Type: Part-time
Salary: £10.47-£15.65 per year
Schedule:
Day shift
Night shift
Work Location: One location
About Practice Plus Group