Employee Relations Manager

Employee Relations Manager

Mix of office based and mobile working
Competitive benefits: 25 holidays, pension, health cover, and life insurance
Fantastic learning and growth opportunities
Access to our wellbeing platform (REACH) and HAPI, our discounts and benefits service which offers fabulous savings for you and your family to enjoy from high street shops to holidays and cinemas.

Are you looking for a new challenge to build on your current experience? Do you take pride in being highly motivated while prioritising and organising crucial people matters? Then why not join the UK's leading Independent food provider and make a real difference?

BaxterStorey specialises in the highest quality food and service for everyone that we serve. We give our clients a tailor-made service, attention to detail, expertise and innovation, along with superb service from a team that cares about what they do. We aim to deliver every day and exceed on yesterday. We invest heavily in training and development to give our people the confidence and industry knowledge to push the boundaries of hospitality excellence.

If you're looking for a career that offers flexibility, excitement, and something different, then BaxterStorey could be for you!

As an ER Manager you will be the first line of support in advising our Operations Teams on performance management issues, supporting disciplinaries, grievances, restructuring and absence management along with a host of other People activities. A key part of the role will be to support and administer TUPE transfers across the UK as well as ensuring as a People team we are compliant with all aspects of employment law.

This is a hands-on role and day to day responsibilities will include the following:

• Serve as the point of contact for first line advice on employee relations cases

• Support operational managers with informed and practical advice on how to manage formal ER issues

• Ensure line managers are clear on how to conduct formal meetings, including advice on preparation, chairing and conclusion

• Undertake ER administrative activities required to support managers where needed e.g. checking and writing invite and outcome letters

• Ensure all relevant hard and soft copy personnel records are maintained and secure, complying with obligations under GDPR

• Stay current on the latest developments in employment law, trends and regulations

• Support the delivery of learning and training initiatives for managers and supervisors in best employee relations practices

• Participate in projects focused on continuous improvement

• Ensure employment policies and practices comply with relevant employment regulations

• End to end management of the TUPE transfer process, carried out to the highest standard

• Review absence data information on a minimum of a monthly basis and support the operations team accordingly

What you'll need:

A passion for providing an excellent people service at the heart of everything you do

Great organisational and communications skills with a proactive attitude

Full of energy and ideas that you can bring to our teams and encouraging the wider teams to be involved and motivated

Ideally you will have a Formal qualification in Employee Relations / Human Resources with previous experience in a similar role

A resilient approach to work and able to juggle conflicting priorities

Experience in providing HR advice in line with relevant policies and legislation

Experience in supporting TUPE transfers

We are committed to creating an inclusive working environment. To be who you are without judgement, no matter who you are or where you're from. Where individuality is a strength and you can be proud to be you. Find out more about us at