Job Description
This role is based in Production, Disclosure Operations and the Team Leader is responsible for ensuring that the DBS checking processes are carried out accurately and efficiently. All Police National Computer (PNC) matching processes, check applicants details against barring lists, identify which police forces to send applications to, resolve queries raised by the police and co-ordinate the fingerprint process for applicants are managed via the Operations teams.
Important:
Working from home opportunities are available however the successful candidate will be expected to work onsite within Shannon Court 2 days a week.
Due to the nature of the role, we would require the successful candidate to work a minimum of 30 hours per week.
Responsibilities
Essential criteria:
Strong people skills e.g. Improving performance or engagement (in personal or work life)
Desirable criteria
Demonstrable recent experience (within the last 12 months) of leading an operational team.
Demonstrable experience of performance management and an ability to influence performance through effective decision making and having brilliant conversations.
Behaviours
We'll assess you against these behaviours during the selection process:
Benefits
The DBS offers a number of excellent benefits for its employees. These can include:
The DBS vision and purpose is to make people safer by being a visible, trusted and influential organisation, providing an outstanding quality of service to all our customers and partners, where our people understand the important safeguarding contributions they make and feel proud to work here. To do this, the DBS is committed to being an employer that is able to attract, develop, retain and engage diverse talent that is representative of the communities we serve, and to be an organisation providing outstanding service to all our existing and new customers, who are diverse and have a range of different needs. We want all our staff to be able to bring their whole self to work.
Things you need to know
Security
Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.
Selection process details
This vacancy is using Success Profiles , and will assess your Behaviours and Experience.
This vacancy is using Success Profiles, and will assess your Behaviours and Experience.
To apply for this post:
Provide a 250 word suitability statement outlining how your skills, experience and qualifications which meet the responsibilities and essential and desirable criteria of the role.
In addition the following behaviours will be assessed:
Leadership (lead)
Making An Effective Decision
Managing A Quality Service
If a large number of applications are received, there will be an initial sift based on the lead behaviour "Leadership" and suitability statement.
Following the initial sift successful candidates will be invited to attend an interview in Shannon Court, Liverpool.
When considering your responses to behaviour questions during the sift and interview, the STAR (Situation, Task, Action and Result) technique is a useful method to help structure your examples.
Feedback will only be provided if you attend an interview.
Recruitment Timeline:
Closing Date: 09/10/2022
Sift to take place: w/c 10/10/2022
Interview scheduled: w/c 17/10/2022
Feedback will only be provided if you attend an interview or assessment.
Nationality requirements
This job is broadly open to the following groups:
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Important:
Working from home opportunities are available however the successful candidate will be expected to work onsite within Shannon Court 2 days a week.
Due to the nature of the role, we would require the successful candidate to work a minimum of 30 hours per week.
Responsibilities
- Support and guide staff and managers to improve performance.
- Develop good working relationships with other teams in the organisation to share information and work together effectively.
- To comply with policies, procedures, and security instructions to assure the integrity and accuracy of the work of the team.
- To ensure that all dealings with customers and colleagues are handled in a timely, courteous, and helpful manner.
- To manage resources both in the office and remotely across the team to ensure there is adequate cover to meet the likely work demand.
- To take responsibility for ones own performance and personal development.
- To provide technical and other assistance to the team as required.
- Delivering production outputs according to the benchmark and quality standards laid down.
- Support continuous improvement of the business by driving the management of change within the area.
Essential criteria:
Strong people skills e.g. Improving performance or engagement (in personal or work life)
Desirable criteria
Demonstrable recent experience (within the last 12 months) of leading an operational team.
Demonstrable experience of performance management and an ability to influence performance through effective decision making and having brilliant conversations.
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Making Effective Decisions
- Managing a Quality Service
Benefits
The DBS offers a number of excellent benefits for its employees. These can include:
- Generous annual leave entitlement
- Excellent maternity, paternity and adoption schemes (after a qualifying period)
- Commitment to the health and wellbeing of our employees
- Employee Assistance Programme
- Flexible working opportunities
- Eyecare voucher scheme
- Occupational Health Service including referrals for counselling and physiotherapy
- 24/7 Counselling and Wellbeing Service
- A Civil Service Pension with an average employer contribution of 27%
The DBS vision and purpose is to make people safer by being a visible, trusted and influential organisation, providing an outstanding quality of service to all our customers and partners, where our people understand the important safeguarding contributions they make and feel proud to work here. To do this, the DBS is committed to being an employer that is able to attract, develop, retain and engage diverse talent that is representative of the communities we serve, and to be an organisation providing outstanding service to all our existing and new customers, who are diverse and have a range of different needs. We want all our staff to be able to bring their whole self to work.
Things you need to know
Security
Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.
Selection process details
This vacancy is using Success Profiles , and will assess your Behaviours and Experience.
This vacancy is using Success Profiles, and will assess your Behaviours and Experience.
To apply for this post:
Provide a 250 word suitability statement outlining how your skills, experience and qualifications which meet the responsibilities and essential and desirable criteria of the role.
In addition the following behaviours will be assessed:
Leadership (lead)
Making An Effective Decision
Managing A Quality Service
If a large number of applications are received, there will be an initial sift based on the lead behaviour "Leadership" and suitability statement.
Following the initial sift successful candidates will be invited to attend an interview in Shannon Court, Liverpool.
When considering your responses to behaviour questions during the sift and interview, the STAR (Situation, Task, Action and Result) technique is a useful method to help structure your examples.
Feedback will only be provided if you attend an interview.
Recruitment Timeline:
Closing Date: 09/10/2022
Sift to take place: w/c 10/10/2022
Interview scheduled: w/c 17/10/2022
Feedback will only be provided if you attend an interview or assessment.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
About Disclosure & Barring Service