Job Description
Job Description
RSSL is an independent global leader at the forefront of scientific analysis, research, consultancy and , training. It provides services to the food, pharmaceutical and consumer goods industries and to it's parent company Mondelez International. RSSL's goal is to be a world class supplier of scientific services by offering scientific excellence coupled with industry leading customer service .
The Central Sample Administration (CSA) department is responsible for the administratio n of all samples coming into RSC (Reading Science Centre), main RSSL's site. Th is includes responsibility for the receipt of samples; creating projects in the LIMS system; allocating projects to the correct departments; assigning analytical tests based upon submitted client paperwork and quotations; subcontracting analytical work; inputing of results; returning samples to clients; electronic and physical disposal of samples as required; maintaining chain o f custody for controlled substances and liaising with internal and external customers .
This role will be to ensure the day to day efficient administration of sample s received at the RSSL and maintain a flexible approach to working practices to ensure the smooth running of the CSA laboratory.
Primary Accountabilities / Responsibilities
Technical and Operational
To ensure samples are logged into the Laboratory Information Management System (LIMS) in an accurate and timely manner
Ensure the efficient throughput of samples in CSA from receipt to laboratory
Contribute to other elements of CSA's role including samp le disposal, sub-contracting etc
Liaise with customers to ensure correct information is available, ensure customer satisfaction by acting as an interface with customers and deliver excellent customer service
To provide training and coaching to less experienced members of staff and new starters, as required
Ensure consistency, technical precision and compliance with methods of work and look to identify improvements
Develop good working relationships with RSC colleagues partic ularly in the laboratories and and customer services
Work as part of the CSA team to high standards of safety and quality
Collaborate with RSSL's Operational Teams to ensure customer requirements are met in a timely manner
Able to work under pressure and adapt to meet an ever changing customer environment
Communication & Influence
Liaise with both internal and external customers where necessary to ensure that the information on LIMS is accurate and e nsure customer satisfaction by represent ing RSSL in a professional manner at all times.
QEHS
Work to the highest standards of safety and quality by ensuring that appropriate COSHHs, risk assessments and SOPs are read before starting work.
Help maintain a clean, tidy and safe working environment.
Understand and work to the requirements of GMP , UKAS or Home Office regulations as required .
Ensure training records are accurate.
More about this role
We are very flexible with respect to timings like reduced hours (part time but working 5 days /week).
Education / Certifications: Educated to Degree / HNC level in a relevant scientific discipline or equivalent relevant experience in a laboratory.
RSSL website:
YouTube channel:
LinkedIn page:
Company: Reading Scientific Services Limited
No Relocation support available
Business Unit Summary
Reading Scientific Services, Ltd. (RSSL) is a cutting-edge contract research organization (CRO), providing research, analysis and consultancy to the food and pharmaceutical sectors. Whether we are creating new products, validating medicines or solving investigations, we take pride in being a leader in our field, serving clients from across 60 countries.
We were recognized in 2019 as an Enlightened Employer, Women in Business and Thames Valley Tech finalists and in 2018, one of our family members earned the Food & Drink Federation's Scientist of the Year. Enriched by our parent company, Mondelēz International, our diverse team of 300 includes 23 nationalities, creating a family feel as we strive toward our mission of "Science Enhancing Lives."
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Scientific Administration
Science & Engineering