Job Description
The Service Coordinator will be responsible for the safe dispatch of all vehicles on a daily basis to meet or exceed customer service expectations.
Key Job Activities:
Weekly and daily KPI reports.
Manage drivers on a daily basis and resolve any issues they may have.
Work with customer service dealing with salesforce enquiries.
Planning driver schedules.
Generating paperwork for drivers.
Control drivers' holidays and arrange route cover.
Manage stock levels on-site (site specific).
Order replacement stock using Proactis (site specific).
Unloading of stock deliveries. (site specific).
Organise vehicle servicing and maintenance.
Manage any vehicle breakdowns.
Delivery and collection of vehicles from garages and hire companies.
Downloading of vehicle tacho units and cameras.
Monitor vehicle damage.
Cover service administrators.
Arrange permit to work for on-site contractors.
Monitor and control absence.
Complete accident and incident forms and submit them within set time limits.
Ensure regular driver assessments and work observations are completed.
Experience (EMEAA):
Good organisation skills and attention to detail.
Good communicator both written and verbal.
Ability to work without supervision.
Ability to manage time and complete multi-tasks in line with timescales.
Reasonable knowledge of information technology especially Microsoft Excel and e-mail.
Self-motivated, reliable and enthusiastic.
A team player and motivator, able to work effectively under pressure and who is looking for a challenge.
CPC Qualified would be an advantage
LGV Licence would be an advantage
ADR Licence would be an advantage
Potential requirement for working at height
Manual handling
Potential handling of clinical waste (immunisation required)
DSE
Develop ongoing relationships with colleagues.
Manage expectations of the site service team.
Job Types: Full-time, Permanent
Benefits:
Company pension
Cycle to work scheme
Referral programme
Wellness programme
Schedule:
Monday to Friday
Ability to commute/relocate:
Bristol, BS11 9BP: reliably commute or plan to relocate before starting work (required)
Key Job Activities:
Weekly and daily KPI reports.
Manage drivers on a daily basis and resolve any issues they may have.
Work with customer service dealing with salesforce enquiries.
Planning driver schedules.
Generating paperwork for drivers.
Control drivers' holidays and arrange route cover.
Manage stock levels on-site (site specific).
Order replacement stock using Proactis (site specific).
Unloading of stock deliveries. (site specific).
Organise vehicle servicing and maintenance.
Manage any vehicle breakdowns.
Delivery and collection of vehicles from garages and hire companies.
Downloading of vehicle tacho units and cameras.
Monitor vehicle damage.
Cover service administrators.
Arrange permit to work for on-site contractors.
Monitor and control absence.
Complete accident and incident forms and submit them within set time limits.
Ensure regular driver assessments and work observations are completed.
Experience (EMEAA):
Good organisation skills and attention to detail.
Good communicator both written and verbal.
Ability to work without supervision.
Ability to manage time and complete multi-tasks in line with timescales.
Reasonable knowledge of information technology especially Microsoft Excel and e-mail.
Self-motivated, reliable and enthusiastic.
A team player and motivator, able to work effectively under pressure and who is looking for a challenge.
CPC Qualified would be an advantage
LGV Licence would be an advantage
ADR Licence would be an advantage
Potential requirement for working at height
Manual handling
Potential handling of clinical waste (immunisation required)
DSE
Develop ongoing relationships with colleagues.
Manage expectations of the site service team.
Job Types: Full-time, Permanent
Benefits:
Company pension
Cycle to work scheme
Referral programme
Wellness programme
Schedule:
Monday to Friday
Ability to commute/relocate:
Bristol, BS11 9BP: reliably commute or plan to relocate before starting work (required)
About Stericycle