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Mersey and West Lancashire Teaching Hospitals NHS Trust PBS Clinic Receptionist The closing date is 16 April 2026 Applications are invited from enthusiastic, hard working, self-motivated and committed individuals for the position of PBS Clinic Receptionist. Candidates must have previous experience within a clerical environment (previous NHS experience is desirable) and have excellent communication skills. It is important that the successful candidate has a pleasant and courteous disposition, a polite telephone manner with a flexible attitude towards the demands of this post. The ideal candidate must be able to work as part of a team, use own initiative, be able to meet deadlines and work with all disciplines of staff. We are looking for a person who can work well under pressure and remain calm and confident in difficult situations. The successful candidate will work days, evenings and weekends on different shift patterns to meet the demands of the Outpatient Department service requirements. The JD & PS are currently under AfC review and are subject to change Main duties of the job The successful applicant will be based on Clinic Reception in the busy Outpatients Department. Duties include: accurate data inputting, making appointments using the Hospital Information System, responding efficiently and effectively to telephone calls and liaising with staff in the clinic including Doctors, Secretaries, Nurses and any other relevant staff. Keyboard skills are essential; full IT training will be given. The role may be demanding at times. All reception posts cover all sites: St Helens Hospital, Whiston Hospital and Lowe House. The JD & PS are currently under AfC review and are subject to change About us Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Job responsibilities KEY DUTIES As a receptionist you must greet patients, visitors, and colleagues in a polite manner. Print patient clinic lists and relevant reports for clinics as required on a daily basis ensuring all relevant clinical staff are given copies. Check patient demographics including ethnicity with patients as they arrive at reception desk. Update Trust Patient Administration System (PAS) following the departmental operational procedure document. Identify any overseas visitors by checking present address and previous address within the last 12 months. Make appointments as required on PAS. Record on appointment card and hand card to patient or send a patient letter in the post within time limits (under 3 months, write appointment card, after 3 months request letter on PAS to be sent in post). Rearrange appointments for patients from cancellations and non-attendance DNA patients following the Trust DNA procedure. Ensure all appointments are booked within 18-week Trust/Government targets liaising with nursing and clinical staff. (Please read DNA procedure on Reception desk). Input patient attendances and outcomes onto the Trust PAS system, including any procedure coding as instructed from patient outcome sheet. Hold all clinics on a daily basis according to Patient Access Policy. Ensure 18-week pathway process is adhered to and pathway clock start and stop times are inputted accurately. Liaise with Data Quality Team. Register all patient health record supplements (HRS) movements on the PAS system. Including dispatching HRS notes to other locations within the Hospital and receiving HRS notes into clinic areas. Deal with patients and their relatives in a friendly and sympathetic manner and attend in-house Customer Care Workshop. Give general advice to patients in relation to their appointments or re-direct to an appropriate department. Arrange ambulance transport for patients when required on the Patient Transport System (PTS). Deal with complaints on a first line basis or refer to nurse in charge of clinic or relevant department / member of staff. (N.B. May occasionally experience stressful or distressing situations). Prior to clinics commencing, organise workload to ensure all patients health records (HRS) checked with current patient lists, liaising with Health Records Department regarding health records not delivered/available. Ensure patient outcome forms/slips are attached to the HRS case notes for completion by the clinician. Notify nurse in charge of clinic of any incomplete outcome slips while patient in attendance at clinic. Complete all EDMS CQUINN never letters in accordance with local Trust procedure. Complete medical insurance forms (Medicash etc.) that do not need written medical input by clinician. Deal with telephone appointments and queries in a professional manner and accurately record messages. Comply with Trust and Departmental Policies and Procedures. The post holder will be responsible for the undertaking clerical duties to support the process of the Trusts patient activity and to meet the relevant departmental targets following departmental booking Policy and Procedures. TRAINING RESPONSIBILITIES Attend I.T. training and keep abreast of updates as they occur. Attend non-clinical mandatory training and other training courses relevant to the job role. Maintain record in personal development portfolio. Record all in-house reception training provided by Team Leader. To be aware of the Records management, Information Governance, Caldicott, confidentiality and data protection act. To work towards relevant qualification/customer care workshop/Develop Personal Resilience course. Person Specification Qualifications Educated to GCSE level and/or equivalent qualification and/or equivalent experience Customer Care qualification and /or equivalent experience Knowledge & Experience Substantial clerical experience Experience of dealing with the public face to face Experience of working in a busy environment Previous NHS experience working within outpatient clinics Skills Ability to use initiative Ability to work well under pressure Good organisational skills Knowledge of Data Quality and Information Governance Other Able to work flexible working hours / shifts / evening / weekends to meet the demands of the Trust Outpatient Service Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Mersey and West Lancashire Teaching Hospitals NHS Trust

We are a friendly supportive practice with patients at the heart of what we do. We are based in a modern building in the north of Bolton. We are looking for a new receptionist to join our team. MUST HAVE AT LEAST TWO YEARS EXPERIENCE OF WORKING ON A BUSY RECEPTION. Main Duties of the Job MEDICAL RECEPTIONIST / ADMINISTRATOR - REQUIRED 24.5 hours per week. Do you have the skills to work in a fast, demanding, rewarding, ever changing working environment? Then we are looking for you! We are seeking the above experience due to current circumstances at the surgery. If you do not have experience, then we are unable to consider your application. It is essential that the post-holder is flexible to work other shifts when required to cover annual and sickness leave. The duties for this post would be working on reception but does involve administrative duties. Hours of duties will be between 8am 6.30pm. Key Skills Caring and friendly Able to cope with sensitive information confidentially Proven record of good standard of education Flexibility to work shifts on other days if required Able to work in a stressful environment Contact: Mrs Suzanne Ruck, Assistant Practice Manager - further information: About Us We have a large team of staff here, doctors, nurses, healthcare assistants, mental health practitioners, health improvement practitioners, musculoskeletal practitioners, pharmacists, social prescribing link workers, a manager, an assistant practice manager, administrators, a secretary and lots of receptionists. We all work exceptionally hard to provide an excellent service to our 6,000 patients, and we are proud of the service which we provide. If you have the skills to enhance our team, then why not apply to become the next team player? Qualifications GCSE (or equivalent) in Maths and English Must have worked on a busy reception for at least two years Knowledge of a GP system Knowledge of MS Word Knowledge of sending and receiving emails Experience Experience of working on a busy reception team, ideally with patients Experience of working in primary care / general practice Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

We are looking for a medical receptionist to join our friendly team in providing a high standard of service to our patients. Excellent customer service skills are vital for this role. We expect the successful candidate to be able to work well as a team and be good at working under pressure. You will need to be a team player and be able to work well in a fast-paced environment. Main duties of the job Desirable experience in general practice but not essential for the right person. The role includes: Handling telephone calls Digital enquiries from patients including working closely with our Triage Doctor Care navigation About us The Ross Practice is located in Harlow with easy access to the M11 and train services. We are made up of 4 Partners, Management team, extended clinical team, nursing team, and a supportive administration team. We work closely with our PCN (Harlow South) CQC 'good' rating. We are a SystmOne Practice which also operates AccuRx and Ardens. If you would like to discuss more please contact Cheryl Glenister, Deputy Practice Manager on We look forward to welcoming a new member to our team. Job responsibilities Handling telephone calls Digital enquiries from patients including working closely with our Triage Doctor Care navigation Experience General Practice Experience Use of Clinical Systems Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Stourside Medical Practice is based in the centre of Halesowen and supports the health needs of 6000 patients . We require an enthusiastic experienced and flexible Receptionist in a part time role of 25-30 hours per week. These hours will include every Thursday evening until 8pm and alternate Saturday afternoons 11am 5pm. These hours are paid at an enhanced rate of £20.52 per hour. If you cannot commit to these hours please do not apply. If you have excellent telephone and communication skills, can work well under pressure as well as being a good team player we would like to hear from you. Experience in a receptionist/admin role within primary care would be preferred. Flexibility is essential to cover for holidays and absence. Main duties of the job To provide a high quality, professional reception service to our patients, to act as the first point of contact for patients contacting the Practice and to represent the Practice in the highest possible professional basis. To ensure that enquiries from patients are efficiently and courteously handled to the satisfaction of the patients. This is a high pressure role with a heavy workload and variety of tasks to juggle throughout the day. An ability to prioritise, have attention to detail and to remain calm under pressure is essential. About us We have an experienced team of non clinical staff, salaried GPs and practice nurses with the practice actively involved in a thriving Primary Care Network with a variety of allied health professionals supporting the practice including Pharmacists, Social Prescribers, Physiotherapist and Mental Health support workers. Job responsibilities JOB TITLE: RECEPTIONIST REPORTS TO: SENIOR RECEPTIONIST/ THE PRACTICE MANAGER Job Summary: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Duties and Responsibilities Administration To have a thorough knowledge of all Practice procedures. To work in accordance of written protocols Reception Ensure an effective and efficient reception service is provided to patients any other visitors to the practice Deal with all general enquiries, explain procedures and make new and follow up appointments Using your own judgement and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non disruptive manner Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed Be able to cover all reception positions as necessary Appointments Process appointment requests for today future appointments from patients by telephone and in person. Enter requests for home visits into the visit book, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor Computer Registrations of new patients computer data entry and medical records. Process patients change of address computer data and medical records (have knowledge of Practice area. Telephone Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery Have working knowledge of telephone/bleep system, during and after hours. Other Tasks Ensure all Health & Safety checks are undertaken within the desired timescales as indicated in the Practices Health & Safety Policy Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to): Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Actively reporting health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder's role Undertaking periodic infection control training Reporting potential risks identified Equality and Diversity: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non judgemental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Attendance at the quarterly Protected Time Meetings Attendance at all Mandatory and Statutory training requirements as indicated by the Practice Manager Quality: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision whilst embracing the practices ethos of recording of any errors or near misses and learning by mistakes without blame Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: Apply all Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate This Job Description is neither exhaustive nor exclusive and will be reviewed annually in conjunction with the post holder at the annual appraisal. The post holder is also required to carry out any duties that may reasonably be requested by the Partner, Practice Manager or the Senior Receptionist. Person Specification Qualifications GCSE A-C or 4 9 maths and English Experienced in reception work (minimum 1 year) Ability to work under pressure Reliable and flexible GP practice receptionist experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £12.71 an hour Evening and Sat rate £20.52 per hour

Receptionist - Dee Valley Medical Practice We are a dynamic training practice that values teamwork supporting approximately 7000 patients from two sites; the charming villages of Overton and Bangor-on-Dee (Dispensary). Dee Valley Medical Practice is seeking to appoint a Temporary Part-Time Receptionist for maternity cover to join our existing team for up to 22 hours per week for one year, although opportunity to become permanent may be available towards end of the term. The role includes staffing our front desk and extensive use of telephone where the successful candidate will act as initial contact for patients managing requests, care of Dr-patient administration including appointments, processing prescriptions, arranging home visits etc The successful candidate will be able to demonstrate strong customer service skills gained from a busy, demanding environment. We will be pleased to accept applications from both experienced receptionists and also from trainees who can demonstrate previous experience working in a high tempo environment requiring accuracy and diligence. Membership of the NHS Pension scheme. Main duties of the job To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team. About us Our main surgery is in the village of Overton on Dee, 7 miles outside Wrexham, near the North Shropshire border. We moved into new premises on this site in January 2006 and share the site with Rowlands Pharmacy and some of the Community Nursing team. We have 7000 patients on our list covering a large geographical area including into North Shropshire. We have a branch Surgery/Dispensary in Bangor on Dee, a couple of miles from Overton. There are two Partner GPs and as a training practice we usually have two GPST complimenting our team. We have a strong nursing team led by a very experienced ANP supported by a nurse practitioner, 3 nurses and 2 HCA. Job responsibilities Reception Counter Duties 1. Providing customer service for patients and visitors at Reception Front Desk. 2. Making appointments 3. Taking requests for prescriptions 4. Giving out results 5. Ambulance transport bookings 6. Home visit requests 7. Deal with general enquiries and complaints 8. Contacting other providers Telephone Duties 9. Register new patients and temporary residents 10. Greet and direct patients and visitors 11. Making appointments 12. Handing out prescriptions 13. Ensure outstanding queries are explained and handed over to next shift, as necessary 14. Respond to needs of doctors and nurses during surgery 15. Collect payments from patients for non-NHS services 16. Deal with general enquiries and complaints Prescriptions 17. Dealing with requests for repeat prescriptions 18. Raising prescriptions as per Practice protocols 19. Dealing with queries relating to repeat prescriptions General 20. Input and extract information from Practice computer system 21. Observe health and safety guidelines at all times 22. General housekeeping (e.g. keeping reception and waiting areas tidy) 23. Make refreshments for doctors and other team members, participate in washing up 24. Any other reasonable duties as necessary Person Specification Experience Experience of working with the general public Experience of reception work Experience of working within General Practice Knowledge and Skills Excellent communication skills (Written and Oral) Clear, polite telephone manner Time Management and the ability to work to deadlines Interpersonal skills Qualifications GCSE Mathematics C or above GCSE English C or above NVQII in Customer Care CLAIT Qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Depending on experienceSalary Available Upon Request

A healthcare staffing agency seeks a Salaried GP in Leicester for a role providing 9 sessions per week. The practice benefits from a strong support team and a manageable patient load, making it an ideal setting for both experienced and newly qualified doctors. Key responsibilities include maintaining clinical standards and patient safety, with flexible working patterns available. The position offers competitive salary, NHS pension, and ample professional development opportunities.

Job Description: Band 6 Audiologist within Paediatrics in Salford UK earning £24 Hourly Ongoing Full-time Are you ready to embark on a fulfilling journey as a Band 6 Audiologist within Paediatrics in the vibrant city of Salford? This ongoing full-time position offers a competitive hourly rate of £24. Join a dynamic team of healthcare professionals committed to delivering top-notch audiological services to children and their families. Explore the rewarding world of locum work and experience the flexibility and variety it offers; this role will surely enhance your career. Perks and Benefits Flexible Working Hours: Embrace the freedom of scheduling that allows for an optimal work-life balance, making locum work particularly appealing. Expand Your Expertise: Engage in varied clinical settings that can significantly broaden your professional experience and skill set. Professional Development: Take advantage of continuous learning opportunities to keep up-to-date with the latest in paediatric audiology practices. Competitive Pay: Enjoy an attractive hourly rate that truly reflects your expertise and dedication. Local Adventures: Discover the rich history and cultural tapestry of Salford, perfect for those who enjoy exploring new places during their downtime. What you will do Conduct comprehensive paediatric hearing assessments and diagnose auditory conditions. Develop and implement personalised treatment plans for young patients. Collaborate with doctors, speech therapists, and educators to provide holistic care. Maintain accurate and detailed patient records. Educate families about hearing health and the necessary steps for managing auditory issues. Stay updated with the latest advancements in audiology to ensure the best patient care. Requirements Registration with RCCP or HCPC as a Hearing Aid Dispenser is advantageous, as well as recent experience working as a qualified Audiologist or RHAD, enabling you to deliver exceptional service. Living and working in Salford offers a unique blend of bustling urban life and tranquil green spaces. It's a city known for its vibrant arts scene, excellent transport links, and warm community feel. Dive into this opportunity for growth and adventure in your career as a Band 6 Audiologist, and make a positive impact in the lives of many children and their families. Working with Sanctuary Personnel: Sanctuary Personnel is a trusted and award-winning agency for roles. With an 'Excellent' rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

Doctoral Awards (Collaborative PhD Studentships in War and Conflict Studies) London, United Kingdom (with access to IWM branches across the UK) Imperial War Museums (IWM) offers Doctoral Awards to support collaborative PhD research projects focused on the history and impact of modern war and conflict. These prestigious studentships are designed to foster innovative and interdisciplinary research using IWM's extensive collections, which include archives, artworks, photographs, film, and personal testimonies. The programme enables doctoral candidates to work in partnership with a UK higher education institution, benefiting from joint supervision by academic experts and IWM curators. Research topics are expected to align with IWM's mission to deepen understanding of the causes, course, and consequences of conflict, and may cover a wide range of historical, cultural, social, and political perspectives. Award holders will gain access to IWM's world-leading resources and collections, as well as opportunities to engage with public history, exhibitions, and knowledge exchange activities. The programme encourages applicants to develop projects that demonstrate originality, methodological rigour, and public engagement potential. These studentships typically follow a full-time PhD structure over three to four years, with the candidate registered at a partner university while working closely with IWM throughout the duration of the award. Eligibility Criteria Applicants must secure admission to a PhD programme at a UK higher education institution eligible to partner with IWM A strong academic background in a relevant discipline such as history, museum studies, heritage studies, war studies, or related fields Applicants should meet the entry requirements of the host university, including academic qualifications and English language proficiency where applicable Candidates must demonstrate a clear research proposal aligned with IWM's collections and research priorities Required Expertise / Skills Strong research and analytical skills in humanities or social sciences Ability to work with archival and museum collections Excellent written and verbal communication skills Capacity for independent research and interdisciplinary collaboration Interest in public history, heritage, and dissemination of research to wider audiences Salary Details Funding typically includes a stipend in line with UKRI doctoral funding rates and may cover tuition fees, subject to the terms of the partner university and funding arrangement Application Deadline Varies annually depending on the specific doctoral award call