Market Research Manager
- Oxford University Press
- Oxford, Oxfordshire
- Sep 24, 2022
Full time
Advert / Media / Entertainment
Job Description
Education changes lives forever, it broadens horizons, breaks down barriers and fires imaginations. OUP have been a leading figure in publishing for more than 500 years and the English Language Teaching (ELT) Division is a global leader in the provision of multimedia English language teaching, learning and assessment. Operating globally, it reaches millions of teachers and students each year to support the development of English language proficiency.
We have always been a forward-looking organisation, maximizing the technology for the day, but the digital revolution is bringing enormous change, fast. That same spirit of adventure and entrepreneurialism is critical to our future success. In a fast-changing publishing landscape, OUP welcomes the inquisitive, the inventive, and the ambitious; people who challenge the conventional, and pioneer the possible.
About the Role
The Global Customer and Market Research Manager role will deliver a coherent research plan to facilitate the decision making and strategic planning across the ELT Division. Championing the customer voice ensuring this is at the heart of all decision making. Gathering and interpreting customer and market insight in an objective and structured manner through qualitative and quantitative market research methods, to support growth in global English language learning markets.
Building on a strong foundation the role will be key in identifying creative solutions to effectively reach our broad and evolving customer base globally to ensure they all have a voice in ELT's decision making.
Working closely with the Head of Research the planning, management and delivery of the research pipeline will be key, together with effective dissemination of the insights, embedding the research team as a respective and authoritative resource that acts as a true partner to stakeholders.
We operate a hybrid working policy and expect this role to require approximately 1-2 days per week in the Oxford office.
About You
You will have proven hands on experience of various qualitative and quantitative market research methods, gained through an agency or client side role. With experience in designing, running, delivering and managing the end to end research process, you will have solid project management skills combined with strong problem solving and analytical capabilities.
The role is key to facilitating decision making and strategic planning across the English Language Teaching Division, experience in concisely and effectively turning research finding into key insights is essential. Excellent communication and influencing skills are a must as this role will involve working with numerous internal and external stakeholders/customers where collaboration is a pre requisite.
Benefits
We care about work/life balance here at OUP. With this in mind we offer 25 days' holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect of working hours and the use of technology to support regular remote working, dependent on role. We also have a great variety of active employee networks and societies.
We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.
Please see our Rewards and Recognition page for more information.
Queries
Please contact with any queries relating to this role.
This vacancy may close before the advertised closing date. If you are interested, please submit your application as soon as possible.
We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.
We have always been a forward-looking organisation, maximizing the technology for the day, but the digital revolution is bringing enormous change, fast. That same spirit of adventure and entrepreneurialism is critical to our future success. In a fast-changing publishing landscape, OUP welcomes the inquisitive, the inventive, and the ambitious; people who challenge the conventional, and pioneer the possible.
About the Role
The Global Customer and Market Research Manager role will deliver a coherent research plan to facilitate the decision making and strategic planning across the ELT Division. Championing the customer voice ensuring this is at the heart of all decision making. Gathering and interpreting customer and market insight in an objective and structured manner through qualitative and quantitative market research methods, to support growth in global English language learning markets.
Building on a strong foundation the role will be key in identifying creative solutions to effectively reach our broad and evolving customer base globally to ensure they all have a voice in ELT's decision making.
Working closely with the Head of Research the planning, management and delivery of the research pipeline will be key, together with effective dissemination of the insights, embedding the research team as a respective and authoritative resource that acts as a true partner to stakeholders.
We operate a hybrid working policy and expect this role to require approximately 1-2 days per week in the Oxford office.
About You
You will have proven hands on experience of various qualitative and quantitative market research methods, gained through an agency or client side role. With experience in designing, running, delivering and managing the end to end research process, you will have solid project management skills combined with strong problem solving and analytical capabilities.
The role is key to facilitating decision making and strategic planning across the English Language Teaching Division, experience in concisely and effectively turning research finding into key insights is essential. Excellent communication and influencing skills are a must as this role will involve working with numerous internal and external stakeholders/customers where collaboration is a pre requisite.
Benefits
We care about work/life balance here at OUP. With this in mind we offer 25 days' holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect of working hours and the use of technology to support regular remote working, dependent on role. We also have a great variety of active employee networks and societies.
We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.
Please see our Rewards and Recognition page for more information.
Queries
Please contact with any queries relating to this role.
This vacancy may close before the advertised closing date. If you are interested, please submit your application as soon as possible.
We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.
About Oxford University Press