Job Description
The role of the B usiness Change Manager is to proactively prepare the business for the impact of the changes being delivered by the project. The Business Change Manager provides a bridge between the project and the business users to ensure that activities are planned and completed to enable the business to implement the agreed change and realise the business benefits.
This is a dynamic role, which requires the post holder to be a self-starter and driven to succeed in challenging circumstances using specialist skills and deep business knowledge. You will be pro-active, flexible, responsive to change, and possess the ability to proactively develop and maintain collaborative relationships.
The post holder will work closely with other disciplines to ensure that DBS systems and processes are continuously improved.
Responsibilities
Corporate Duties:
Representing DBS / Business Transformation Directorate at appropriate forums, as directed.
Supporting the delivery of the Business Transformation Directorates objectives.
Work as part of a wider directorate, bringing together skills and expertise into a single, coherent and enabling directorate.
Operational Delivery:
Act as a bridge between the project/delivery and the business users to ensure that activities are planned and completed to enable the business to implement the agreed change and realise the business benefits
Support multidisciplinary teams in the development and delivery of the business case, benefits and outcomes.
Create business change products to support the delivery of change working with Project and Product Managers.
Establish and maintain the change plan for specific areas of responsibility
Evaluate and identify business readiness and support tracking of approval of business change in line with go live activities.
Identify and classify stakeholders, ensuring their inclusion in stakeholder engagement plan.
Conduct impact analyses to assess change readiness and identify key stakeholders, by producing a stakeholder map for each change project.
Engage with key stakeholder groups to ensure ongoing proactive management of the overall view of change, tracking and monitoring cross programme dependencies and implementing change management interventions as necessary.
Coaching others working in business change across the organisation to develop capability by developing a community of practice to act as a centre of excellence.
Maintain positive working relationships with key stakeholders and provide timely and accurate information.
Support the Directorate with its different categories of change, continuous improvement, and transformation which includes DBS Excellence, Foundations and Safer Plus programmes.
ESSENTIAL CRITERIA:
DESIRABLE CRITERIA:
Behaviours
We'll assess you against these behaviours during the selection process:
Benefits
The DBS offers a number of excellent benefits for its employees. These can include:
The DBS vision and purpose is to make people safer by being a visible, trusted and influential organisation, providing an outstanding quality of service to all our customers and partners, where our people understand the important safeguarding contributions they make and feel proud to work here. To do this, the DBS is committed to being an employer that is able to attract, develop, retain and engage diverse talent that is representative of the communities we serve, and to be an organisation providing outstanding service to all our existing and new customers, who are diverse and have a range of different needs. We want all our staff to be able to bring their whole self to work.
Things you need to know
Security
Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.
Selection process details
This vacancy is using Success Profiles , and will assess your Behaviours and Experience.
To apply for this post, please provide:
- a CV setting out your career history (showing key responsibilities and achievements), along with
- a suitability statement (max. 750 words) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with particular reference to essential requirements and the key responsibilities listed.
SELECTION PROCESS DETAILS:
Advert Closing Date: Sunday 9th October 2022 at 11:55pm
Shortlisting: Week commencing Monday 10th October 2022
Interviews: Week commencing Monday 17th October 2022
AT INTERVIEW: Presentation (title will be provided to successful applicants with their interview invitation), along with four (4) behaviour-based questions.
Behaviour Profiles: The Civil Service has defined a set of behaviours that, when demonstrated, are associated with job success. For this role you should demonstrate the following Civil Service Behaviours:
Seeing the Big Picture
Understand the strategic drivers for your area of work. Align activities to contribute to wider organisational priorities. Remain alert to emerging issues and trends which might impact your work area
Delivering at Pace
Take responsibility for delivering timely and quality results with focus and drive.
Working Together
Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources and support.
Making Effective Decisions
Use evidence and knowledge to support accurate, expert decisions and advice. Carefully consider alternative options, implications and risks of decisions.
SUCCESS PROFILES:During the application for this role, we will be using the Civil Service Success Profiles. You may find it helpful to read through Success Profiles online:
Feedback will only be provided if you attend an interview or assessment.
Nationality requirements
This job is broadly open to the following groups:
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
This is a dynamic role, which requires the post holder to be a self-starter and driven to succeed in challenging circumstances using specialist skills and deep business knowledge. You will be pro-active, flexible, responsive to change, and possess the ability to proactively develop and maintain collaborative relationships.
The post holder will work closely with other disciplines to ensure that DBS systems and processes are continuously improved.
- Occasional or regular travel may be required.
Responsibilities
Corporate Duties:
Representing DBS / Business Transformation Directorate at appropriate forums, as directed.
Supporting the delivery of the Business Transformation Directorates objectives.
Work as part of a wider directorate, bringing together skills and expertise into a single, coherent and enabling directorate.
Operational Delivery:
Act as a bridge between the project/delivery and the business users to ensure that activities are planned and completed to enable the business to implement the agreed change and realise the business benefits
Support multidisciplinary teams in the development and delivery of the business case, benefits and outcomes.
Create business change products to support the delivery of change working with Project and Product Managers.
Establish and maintain the change plan for specific areas of responsibility
Evaluate and identify business readiness and support tracking of approval of business change in line with go live activities.
Identify and classify stakeholders, ensuring their inclusion in stakeholder engagement plan.
Conduct impact analyses to assess change readiness and identify key stakeholders, by producing a stakeholder map for each change project.
Engage with key stakeholder groups to ensure ongoing proactive management of the overall view of change, tracking and monitoring cross programme dependencies and implementing change management interventions as necessary.
Coaching others working in business change across the organisation to develop capability by developing a community of practice to act as a centre of excellence.
Maintain positive working relationships with key stakeholders and provide timely and accurate information.
Support the Directorate with its different categories of change, continuous improvement, and transformation which includes DBS Excellence, Foundations and Safer Plus programmes.
ESSENTIAL CRITERIA:
- Ability to work to challenging timescales.
- Ability to proactively problem solve, identify associated impacts and work collaboratively with partners to resolve and mitigate.
- Able to translate and simplify detailed information into a clear, concise format that is understandable for a wider audience.
- Able to deliver clear and effective communications (written and verbal).
- Ability to work both in a team, or independently to deliver tasks and project outputs.
- Good standard of written and verbal communication.
- Experience of developing and delivering change plans and producing change management artefacts including stakeholder management plans, transition plans, adoption and engagement plans.
- Experience of communicating with stakeholders at different levels.
- Experience of working in a culture of continuous delivery and improvement.
- Must have or be willing to work towards (and successfully obtain) a recognised qualification in Change Management.
- Proficient in Microsoft Package such as Outlook, Excel, Word, and PowerPoint.
DESIRABLE CRITERIA:
- Experience of working in a Project/Programme environment using both Waterfall and Agile project methodology.
- Proficient in the use of SharePoint.
Behaviours
We'll assess you against these behaviours during the selection process:
- Seeing the Big Picture
- Delivering at Pace
- Making Effective Decisions
- Working Together
Benefits
The DBS offers a number of excellent benefits for its employees. These can include:
- Generous annual leave entitlement
- Excellent maternity, paternity and adoption schemes (after a qualifying period)
- Commitment to the health and wellbeing of our employees
- Employee Assistance Programme
- Flexible working opportunities
- Eyecare voucher scheme
- Occupational Health Service including referrals for counselling and physiotherapy
- 24/7 Counselling and Wellbeing Service
- A Civil Service Pension with an average employer contribution of 27%
The DBS vision and purpose is to make people safer by being a visible, trusted and influential organisation, providing an outstanding quality of service to all our customers and partners, where our people understand the important safeguarding contributions they make and feel proud to work here. To do this, the DBS is committed to being an employer that is able to attract, develop, retain and engage diverse talent that is representative of the communities we serve, and to be an organisation providing outstanding service to all our existing and new customers, who are diverse and have a range of different needs. We want all our staff to be able to bring their whole self to work.
Things you need to know
Security
Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.
Selection process details
This vacancy is using Success Profiles , and will assess your Behaviours and Experience.
To apply for this post, please provide:
- a CV setting out your career history (showing key responsibilities and achievements), along with
- a suitability statement (max. 750 words) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with particular reference to essential requirements and the key responsibilities listed.
SELECTION PROCESS DETAILS:
Advert Closing Date: Sunday 9th October 2022 at 11:55pm
Shortlisting: Week commencing Monday 10th October 2022
Interviews: Week commencing Monday 17th October 2022
AT INTERVIEW: Presentation (title will be provided to successful applicants with their interview invitation), along with four (4) behaviour-based questions.
Behaviour Profiles: The Civil Service has defined a set of behaviours that, when demonstrated, are associated with job success. For this role you should demonstrate the following Civil Service Behaviours:
Seeing the Big Picture
Understand the strategic drivers for your area of work. Align activities to contribute to wider organisational priorities. Remain alert to emerging issues and trends which might impact your work area
Delivering at Pace
Take responsibility for delivering timely and quality results with focus and drive.
Working Together
Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources and support.
Making Effective Decisions
Use evidence and knowledge to support accurate, expert decisions and advice. Carefully consider alternative options, implications and risks of decisions.
SUCCESS PROFILES:During the application for this role, we will be using the Civil Service Success Profiles. You may find it helpful to read through Success Profiles online:
Feedback will only be provided if you attend an interview or assessment.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
About Disclosure & Barring Service