Job Description
We are looking for an experienced Team Coordinator, ideally from a Housing background, to join our team! We offer flexible working (2-3 days per week in the office, the rest working from home), Monday - Friday and a long list of additional benefits.
So what's the role all about?
You will be providing management support to a team of officers who are responsible for providing Intensive Housing Management Service to our Customers including effective management of Independent Living properties and tenancies owned by PA and Leasehold Schemes
Additional role requirements:
Skills/Qualifications
Essential Desirable Experience managing teams of people Yes
Experience working within a social housing background
Yes Practical experience of working with landlord and tenant law
Yes Knowledge of relevant legislation and good practice
Yes
Please refer to the attached job
description to find out more...
What's in it for you?
Hybrid working - This role permits you to work from home 2/3 days per week. You may be required in the office more during your probation period.
Holidays - Starting at 26 days plus bank holidays with an increase of 3 days (pro rata for part time staff) after completion of 3 years' service.
Flexible working - You can work flexibly in terms of your work pattern and location, subject to business need and agreement with your manager. Admittedly some of our roles do require more structured working patterns than others.
Wellbeing initiative - We have a wellbeing team who offer all sorts of initiatives with your health and wellbeing in mind. Anything from gardening tips to yoga, desk stretch and Zumba. We also offer a self-referral service to Money Advice Plus (MAP) to support with any holistic debt, budgeting, and welfare benefit advice, and we pick up the cost for this service. Plus, an employee helpline if you need a little extra support.
Performance Related Pay - We want to recognise exceptional performance and you can earn up to 10% on top of your base salary for achieving corporate and individual targets, and completion of all essential compliance tasks. We hold an annual awards event which celebrates colleagues' success and achievements. In addition, we operate an annual bonus payment scheme based on monthly votes made by colleagues.
Pension - We have two schemes one with the Social Housing Pension Scheme and the other with Aegon. In both schemes you can elect to pay between 3% and 5% of your pensionable salary each month and we will make a contribution of double your percentage. However, the maximum amount we will pay is 10%.
Your development - We want you to be the best that you can and to go on to succeed in whatever role suits you. With that in mind, your development is close to our hearts, so we offer rewards for your professional development because we care about you doing well.
We also offer a Health Cash Plan, Bike 2 Work Scheme, Flu Vaccination, Long Service Awards, Interest Free Loan and Perkbox discounts.
& much more! Check out our handy benefits flyer
to see what else we can offer you!
Our EDI Policy:
At PA Housing, communities are at the heart of everything we do. We know how important it is to be representative of our customers and the communities we serve, and we have always committed to creating an inclusive approach to our recruitment process to ensure that we are hiring from a diverse talent pool of people. We're an Equal Opportunity employer and encourage applications from any individual who has the relevant skills and experience for the role, inclusive of any protected characteristics such as gender identity, ethnic origin, religion or belief, disability status, sexual orientation and age.
At PA Housing, we pride ourselves in being a disability confident employer and support our applicants with any additional adjustments they may require during their application process. We take a flexible approach to working, and support part-time hours, job shares, where possible and provide a salary sacrifice option for childcare vouchers.
As part of our Equality, Diversity and Inclusion strategy, actively hiring women into this role is one our objectives to increase and promote diversity at PA Housing. If you have the relevant skills and experience for the role, please apply on our recruitment portal via our company website.
Equality, diversity and inclusion PA Housing
Disclosure and Barring Service:
This role of requires the successful candidate to complete a basic DBS check. A basic DBS check will show any unspent convictions.
So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing.
Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment.
As a Disability Confident and Equal Opportunities Employer, PA Housing welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates.
We're happy to consider flexible working options for all our roles, and we'll always do our best to keep your work and life in balance.
To apply for this role please click on the apply button or for any enquiries please email
So what's the role all about?
You will be providing management support to a team of officers who are responsible for providing Intensive Housing Management Service to our Customers including effective management of Independent Living properties and tenancies owned by PA and Leasehold Schemes
- Provide management support to a team of Resident Managers to support, supervise, train and motivate colleagues within the team.
- Provide essential management cover in the absence of Team Leader to the Independent Living Neighbourhood Coordinators.
- Provide practical support with day to day operational duties and problem solving to achieve positive outcomes for our customers for Lease hold and Independent Living schemes.
- Visit schemes on a frequent basis to undertake H&S checks.
- Provide cover to Cedars Court and Conniston Close schemes and cover for the Resident Managers during periods of annual leave and sickness as required and in the event of emergencies.
- Have direct management responsibility for the Resident Managers.
- Monitor Service 24 and Mole valley reports and take the required action.
- To provide cover for the duties of the Independent Living Neighbourhood Coordinators in their absence and to monitor the wellbeing and security of the customers.
Additional role requirements:
- DBS check required
- Full valid driving licence
Skills/Qualifications
Essential Desirable Experience managing teams of people Yes
Experience working within a social housing background
Yes Practical experience of working with landlord and tenant law
Yes Knowledge of relevant legislation and good practice
Yes
Please refer to the attached job
description to find out more...
What's in it for you?
Hybrid working - This role permits you to work from home 2/3 days per week. You may be required in the office more during your probation period.
Holidays - Starting at 26 days plus bank holidays with an increase of 3 days (pro rata for part time staff) after completion of 3 years' service.
Flexible working - You can work flexibly in terms of your work pattern and location, subject to business need and agreement with your manager. Admittedly some of our roles do require more structured working patterns than others.
Wellbeing initiative - We have a wellbeing team who offer all sorts of initiatives with your health and wellbeing in mind. Anything from gardening tips to yoga, desk stretch and Zumba. We also offer a self-referral service to Money Advice Plus (MAP) to support with any holistic debt, budgeting, and welfare benefit advice, and we pick up the cost for this service. Plus, an employee helpline if you need a little extra support.
Performance Related Pay - We want to recognise exceptional performance and you can earn up to 10% on top of your base salary for achieving corporate and individual targets, and completion of all essential compliance tasks. We hold an annual awards event which celebrates colleagues' success and achievements. In addition, we operate an annual bonus payment scheme based on monthly votes made by colleagues.
Pension - We have two schemes one with the Social Housing Pension Scheme and the other with Aegon. In both schemes you can elect to pay between 3% and 5% of your pensionable salary each month and we will make a contribution of double your percentage. However, the maximum amount we will pay is 10%.
Your development - We want you to be the best that you can and to go on to succeed in whatever role suits you. With that in mind, your development is close to our hearts, so we offer rewards for your professional development because we care about you doing well.
We also offer a Health Cash Plan, Bike 2 Work Scheme, Flu Vaccination, Long Service Awards, Interest Free Loan and Perkbox discounts.
& much more! Check out our handy benefits flyer
to see what else we can offer you!
Our EDI Policy:
At PA Housing, communities are at the heart of everything we do. We know how important it is to be representative of our customers and the communities we serve, and we have always committed to creating an inclusive approach to our recruitment process to ensure that we are hiring from a diverse talent pool of people. We're an Equal Opportunity employer and encourage applications from any individual who has the relevant skills and experience for the role, inclusive of any protected characteristics such as gender identity, ethnic origin, religion or belief, disability status, sexual orientation and age.
At PA Housing, we pride ourselves in being a disability confident employer and support our applicants with any additional adjustments they may require during their application process. We take a flexible approach to working, and support part-time hours, job shares, where possible and provide a salary sacrifice option for childcare vouchers.
As part of our Equality, Diversity and Inclusion strategy, actively hiring women into this role is one our objectives to increase and promote diversity at PA Housing. If you have the relevant skills and experience for the role, please apply on our recruitment portal via our company website.
Equality, diversity and inclusion PA Housing
Disclosure and Barring Service:
This role of requires the successful candidate to complete a basic DBS check. A basic DBS check will show any unspent convictions.
So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing.
Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment.
As a Disability Confident and Equal Opportunities Employer, PA Housing welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates.
We're happy to consider flexible working options for all our roles, and we'll always do our best to keep your work and life in balance.
To apply for this role please click on the apply button or for any enquiries please email
About PA Housing