22.114 HEO Caseworker EXTENDED CLOSING DATE
- Disclosure & Barring Service
- Darlington, County Durham
- Sep 21, 2022
Full time
Job Description
Managing an allocated caseload ensuring that work is progressed to timescales/quality standards.
Making robust, defensible written decisions in cases with information drawn from a wide range of external sources/partners that must be well presented, supported by facts, and contain all the relevant information.
Corresponding professionally with individuals under consideration, their representatives and appropriate public bodies associated with a case.
Providing advice and guidance to external enquirers and dealing with correspondence about individual cases, casework procedures and legislation where appropriate.
Ensuring risks, issues, novel and/or contentious cases are identified, discussed and actioned as appropriate. Where necessary ensure a clear escalation process to senior management is followed when issues cannot be solved at a working level.
Maintaining consistency of casework, adhering to best practice and engaging in peer review through discussion and communication with other Caseworker/Decision Makers and managers to deliver quality casework decisions.
Providing regular management/statistical information to senior managers.
Operational Delivery
Contributing to the DBSs continual programme of business improvement through active participation and involvement in team meetings, workshops, conferences, and other groups. Offering solutions and ideas for improvement and a willingness to change and try alternative ways of working that deliver more efficient ways to safeguard.
Working flexibly and responding positively to changing business needs and to undertake such other duties appropriate to the level of the post that may reasonably be required.
Complying with the DBSs equal opportunities policies and procedures showing an understanding of and commitment to diversity, and how it applies to this role.
Undertaking line management responsibility for staff as and when required.
Further Information:
The Civil Service is committed to providing services which embrace diversity and which promote equality of opportunity. We also offer a guaranteed interview scheme (GIS) for disabled applicants who meet our minimum selection criteria. If you believe you are eligible to apply under the GIS, please complete the Guaranteed Interview Scheme and Reasonable Adjustment sections under Additional Requirements on the application form.
Should you require any assistance in order to complete your application, you can:
call or e-mail our DBS People Support Team on or as early as possible before the closing date (DBS People Support Team are available Monday-Friday 9am-5pm).
complete the Reasonable Adjustment section under Additional Requirements on the application form outlining what support is required in order for you to complete your application.
As part of our clearance process all successful candidates will be required to undergo a DBS basics check and receive Home Office Baseline Security Clearance. Once a provisional offer is issued youll be required to complete the DBS Basics Check yourself online. Guidance on how to complete this will be issued at the provisional offer stage.
At DBS, to maximise diversity and inclusion within our workforce, we operate a fair, open and anonymous recruitment process. This means that the sift panel will only be able to assess you on the written evidence supplied in your application answers. They will not have access to personal information.
Note to all candidates: Candidates should ensure that they familiarise themselves with the relevant documents attached to this vacancy before proceeding with their application.
Working for a Non-Departmental Public Body
Please note this post is regulated by the Civil Service Commission, we recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.
Continuous Employment
If you're employed by a non-departmental public body (NDPB) and/or by the Civil Service, applying for a job at the Disclosure & Barring Service will involve a change of employer and you may break the statutory rules on continuity of employment. By moving to the Disclosure & Barring Service from the Civil Service or an accredited NDPB you will retain your continuous service for the purposes of pension and compensation only/for the purpose of employment protection legislation.
New entrants to the Civil Service will be expected to join at the band entry point. Existing Civil Servants joining on level transfer will retain their current salary. Staff who are being promoted will receive either a 10% increase of their current basic salary or the pay band minimum whichever is greater.
Feedback will only be provided if you attend an interview.
Responsibilities
Desirable
Experience of working within a safeguarding organisation.
Relevant qualifications at or above degree level or equivalent experience.
Experience of preparing written reports for legal/regulatory purposes.
Knowledge of safeguarding legislation, policy, and procedures.
Recent safeguarding related training
Essential
Experience of working with vulnerable groups.
Experience of making safeguarding risk based decisions in relation to the protection of vulnerable groups.
Ability to apply an objective, evidenced based approach to decision making that is rooted in critical/risk analysis.
Proven experience of working within a legislative framework and applying legislative criteria, policy and guidance to decision making.
Ability to assess large volumes of information and in a timely fashion arrive at rational and sound conclusions that address any safeguarding risk and meet service need.
Experience of working in a pressurised environment that focuses on outcomes for the public/service users.
Ability to draft well-structured decisions in report format.
Experience using IT, particularly Microsoft packages (Word, Excel, and Outlook)
Ability to manage, prioritise and frequently re-prioritise own work/caseload of cases.
Experience of working with highly sensitive and confidential information.
Ability to work in a team to achieve team objectives.
Knowledge of how to apply professional curiosity, critical analysis, and challenge to peer case decisions.
Openness to challenge and ability to learn lessons from mistakes.
Knowledge of how and when to escalate concerns.
Ability to read and assimilate case information from computer based systems.
Behaviours
We'll assess you against these behaviours during the selection process:
Benefits
The DBS offers a number of excellent benefits for its employees. These can include:
Generous annual leave entitlement;
Excellent maternity, paternity and adoption schemes (after a qualifying period);
Commitment to the health and wellbeing of our employees;
Employee Assistance Programme;
Flexible working opportunities;
Eyecare voucher scheme;
Occupational Health Service including referrals for counselling and physiotherapy;
24/7 Counselling and Wellbeing Service
The DBS vision and purpose is to make people safer by being a visible, trusted and influential organisation, providing an outstanding quality of service to all our customers and partners, where our people understand the important safeguarding contributions they make and feel proud to work here. To do this, the DBS is committed to being an employer that is able to attract, develop, retain and engage diverse talent that is representative of the communities we serve, and to be an organisation providing outstanding service to all our existing and new customers, who are diverse and have a range of different needs. We want all our staff to be able to bring their whole self to work.
Things you need to know
Security
Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.
Selection process details
This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience.
Closing Date 25th September 2022.
As part of the recruitment process the Disclosure & Barring Service will be conducting an assessment consisting of 2 stages;-
1. Advert: 26 August 2022.
W/C 26th September 2022 - Sift and short list based on personal statement and CV. Personal statement should consist of no more than 750 words and demonstrate how the essential criteria for the role is met.
If the required benchmark is reached you will be invited to the 2nd stage of the selection process.
2nd stage w/c 3rd October 2022
Panel interview (virtual) assessing the following behaviours;-
Making Effective Decisions
Delivering at Pace
Developing Self and Others
Strengths will also be used.
As part of this process a presentation/in box exercise will be completed prior to your interview and will form a part of the interview discussion.
Please note interviews will be conducted via Microsoft teams and candidates will be informed with at least 5 days notice.
Timeline:
Advert: 26/08//09/2022
Sifting: w/c 26/09/22
Interviews: week commencing 03/10/22
..... click apply for full job details
Making robust, defensible written decisions in cases with information drawn from a wide range of external sources/partners that must be well presented, supported by facts, and contain all the relevant information.
Corresponding professionally with individuals under consideration, their representatives and appropriate public bodies associated with a case.
Providing advice and guidance to external enquirers and dealing with correspondence about individual cases, casework procedures and legislation where appropriate.
Ensuring risks, issues, novel and/or contentious cases are identified, discussed and actioned as appropriate. Where necessary ensure a clear escalation process to senior management is followed when issues cannot be solved at a working level.
Maintaining consistency of casework, adhering to best practice and engaging in peer review through discussion and communication with other Caseworker/Decision Makers and managers to deliver quality casework decisions.
Providing regular management/statistical information to senior managers.
Operational Delivery
Contributing to the DBSs continual programme of business improvement through active participation and involvement in team meetings, workshops, conferences, and other groups. Offering solutions and ideas for improvement and a willingness to change and try alternative ways of working that deliver more efficient ways to safeguard.
Working flexibly and responding positively to changing business needs and to undertake such other duties appropriate to the level of the post that may reasonably be required.
Complying with the DBSs equal opportunities policies and procedures showing an understanding of and commitment to diversity, and how it applies to this role.
Undertaking line management responsibility for staff as and when required.
Further Information:
The Civil Service is committed to providing services which embrace diversity and which promote equality of opportunity. We also offer a guaranteed interview scheme (GIS) for disabled applicants who meet our minimum selection criteria. If you believe you are eligible to apply under the GIS, please complete the Guaranteed Interview Scheme and Reasonable Adjustment sections under Additional Requirements on the application form.
Should you require any assistance in order to complete your application, you can:
call or e-mail our DBS People Support Team on or as early as possible before the closing date (DBS People Support Team are available Monday-Friday 9am-5pm).
complete the Reasonable Adjustment section under Additional Requirements on the application form outlining what support is required in order for you to complete your application.
As part of our clearance process all successful candidates will be required to undergo a DBS basics check and receive Home Office Baseline Security Clearance. Once a provisional offer is issued youll be required to complete the DBS Basics Check yourself online. Guidance on how to complete this will be issued at the provisional offer stage.
At DBS, to maximise diversity and inclusion within our workforce, we operate a fair, open and anonymous recruitment process. This means that the sift panel will only be able to assess you on the written evidence supplied in your application answers. They will not have access to personal information.
Note to all candidates: Candidates should ensure that they familiarise themselves with the relevant documents attached to this vacancy before proceeding with their application.
Working for a Non-Departmental Public Body
Please note this post is regulated by the Civil Service Commission, we recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.
Continuous Employment
If you're employed by a non-departmental public body (NDPB) and/or by the Civil Service, applying for a job at the Disclosure & Barring Service will involve a change of employer and you may break the statutory rules on continuity of employment. By moving to the Disclosure & Barring Service from the Civil Service or an accredited NDPB you will retain your continuous service for the purposes of pension and compensation only/for the purpose of employment protection legislation.
New entrants to the Civil Service will be expected to join at the band entry point. Existing Civil Servants joining on level transfer will retain their current salary. Staff who are being promoted will receive either a 10% increase of their current basic salary or the pay band minimum whichever is greater.
Feedback will only be provided if you attend an interview.
Responsibilities
Desirable
Experience of working within a safeguarding organisation.
Relevant qualifications at or above degree level or equivalent experience.
Experience of preparing written reports for legal/regulatory purposes.
Knowledge of safeguarding legislation, policy, and procedures.
Recent safeguarding related training
Essential
Experience of working with vulnerable groups.
Experience of making safeguarding risk based decisions in relation to the protection of vulnerable groups.
Ability to apply an objective, evidenced based approach to decision making that is rooted in critical/risk analysis.
Proven experience of working within a legislative framework and applying legislative criteria, policy and guidance to decision making.
Ability to assess large volumes of information and in a timely fashion arrive at rational and sound conclusions that address any safeguarding risk and meet service need.
Experience of working in a pressurised environment that focuses on outcomes for the public/service users.
Ability to draft well-structured decisions in report format.
Experience using IT, particularly Microsoft packages (Word, Excel, and Outlook)
Ability to manage, prioritise and frequently re-prioritise own work/caseload of cases.
Experience of working with highly sensitive and confidential information.
Ability to work in a team to achieve team objectives.
Knowledge of how to apply professional curiosity, critical analysis, and challenge to peer case decisions.
Openness to challenge and ability to learn lessons from mistakes.
Knowledge of how and when to escalate concerns.
Ability to read and assimilate case information from computer based systems.
Behaviours
We'll assess you against these behaviours during the selection process:
- Delivering at Pace
- Developing Self and Others
- Making Effective Decisions
Benefits
The DBS offers a number of excellent benefits for its employees. These can include:
Generous annual leave entitlement;
Excellent maternity, paternity and adoption schemes (after a qualifying period);
Commitment to the health and wellbeing of our employees;
Employee Assistance Programme;
Flexible working opportunities;
Eyecare voucher scheme;
Occupational Health Service including referrals for counselling and physiotherapy;
24/7 Counselling and Wellbeing Service
The DBS vision and purpose is to make people safer by being a visible, trusted and influential organisation, providing an outstanding quality of service to all our customers and partners, where our people understand the important safeguarding contributions they make and feel proud to work here. To do this, the DBS is committed to being an employer that is able to attract, develop, retain and engage diverse talent that is representative of the communities we serve, and to be an organisation providing outstanding service to all our existing and new customers, who are diverse and have a range of different needs. We want all our staff to be able to bring their whole self to work.
Things you need to know
Security
Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.
Selection process details
This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience.
Closing Date 25th September 2022.
As part of the recruitment process the Disclosure & Barring Service will be conducting an assessment consisting of 2 stages;-
1. Advert: 26 August 2022.
W/C 26th September 2022 - Sift and short list based on personal statement and CV. Personal statement should consist of no more than 750 words and demonstrate how the essential criteria for the role is met.
If the required benchmark is reached you will be invited to the 2nd stage of the selection process.
2nd stage w/c 3rd October 2022
Panel interview (virtual) assessing the following behaviours;-
Making Effective Decisions
Delivering at Pace
Developing Self and Others
Strengths will also be used.
As part of this process a presentation/in box exercise will be completed prior to your interview and will form a part of the interview discussion.
Please note interviews will be conducted via Microsoft teams and candidates will be informed with at least 5 days notice.
Timeline:
Advert: 26/08//09/2022
Sifting: w/c 26/09/22
Interviews: week commencing 03/10/22
..... click apply for full job details
About Disclosure & Barring Service