Client Support

  • Infopro Digital
  • Sep 18, 2022
Full time Administration

Job Description

Central Banking is firmly established as the industry's leading information resource - it delivers unrivalled coverage of the market, with in-depth analysis of all the latest industry news.

Central bankers across the world have, for more than a quarter of a century, trusted Central Banking for independent, informed and truly global coverage and commentary on their work and community. From the fall of the Berlin wall through the Global Financial Crisis, Central Banking has provided a platform for central bankers to explain their important work to their peers, their stakeholders and the wider financial community.

The Central Banking Institute (CBI) was created in September 2020. Using data contributed by central banks, the benchmarking services enables CBI members to see industry trends and compare performance with their peers across ten key areas. The product suite features reports, commentary, interactive charts, data tables and presentations. CBI has been designed to provide information, analysis and data-tools that central bankers can use to better understand their work and advance their skill sets.

PURPOSE OF THE ROLE

Working alongside the Head of CBI Secretariat, the successful candidate will help to plan, deliver and develop the benchmarking product as it continues to grow and evolve.

This is a really exciting time to join Central Banking. We have a lot to be proud of over the past 30 years, and there has never been a better time to join the team. CBI is a young, growing product which is bringing new life to an already eminent brand. This role brings an opportunity to be creative and develop ownership of the expanding community.

TASKS AND RESPONSIBILITIES:

Support Head of CBI Secretariat to ensure on-going and timely contributions to benchmarking surveys
Build, develop and engage with communities
Identify, build and maintain relationships with multi-level contacts through regular correspondence
Expand the contributor base of senior central bank employees to increase participation and response to surveys
Create and maintain a database to keep track of the growing pool of survey respondents
Identify and propose new content enhancements and strategy based on continuous engagement with contacts
Contribute to data analytics, finding patterns and new trends
Explore and develop data visualisation across the product suite

Requirements

Essential

Have strong verbal, written and visual communication skills, tailored to the needs of the audience
Be able to prioritise a busy workload
Have a desire and ability to learn quickly and collaborate with others
Have good organisational and analytical skills
Adapt easily to changing business needs, conditions, and work responsibilities
Be accountable for the quality and timeliness of their work
Influence others within the organisation to be excited and committed to furthering Central Banking's objectives
Maintain great relationships with internal and external contacts
Pay attention to detail, and take initiatives to broaden knowledge

Desirable

A social science degree is an advantage but not a requirement
Have an interest in financial markets and the political economy
Have an interest in data - learning how to analyse, display and tell a story with it

Benefits

We know great people make great companies. Infopro Digital is defined by people and passion, and powered by knowledge and innovation. Everything we do is centred on trust, integrity and respect. Our collaborative approach drives creativity across our markets; and our focus on giving teams ownership allows us to build an entrepreneurial culture where our people and brands can thrive and grow.

We run a Foundation which supports a number of charities. Staff can volunteer to contribute their skills and expertise to make a meaningful difference to the lives of others.

In addition to a competitive salary we offer the following benefits:

Flexible and hybrid working based on employee needs.
25 days annual leave (rising up to 30 days)
Group personal pension plan
Life assurance
Interest free season ticket loan (STL)
Private medical insurance
Employee assistance programme
Bonusly employee recognition
Employee discount scheme
Onsite monthly chair massage
Eye-care Vouchers
Discounted gym membership
Agile/remote working
Additional life assurance
Bike to work
Buying holiday
Dental insurance
Add partner to gym membership
Health cash plan