MCS Group is proud to be partnering with the Northern Ireland Assembly in their search for two Senior Business Analysts (AG6) on a temporary basis. The Role Reporting to the Lead Business Relationship Manager , the Senior Business Analyst will work as part of the Business Relationship function within the Information Systems Office. The successful candidates will translate business requirements into clear roadmaps, milestones and user stories, applying complex business rules and interpreting regulatory documentation to support organisational objectives. This is a 12-month temporary assignment (with possibility of extension) , supporting the delivery of ICT-enabled change and digital transformation initiatives across the Assembly Commission. Key responsibilities include: Building knowledge of the Assembly's current IS technology base (infrastructure and software environments) and Assembly Procedures Assisting in the running of IS Office Project and Change Management initiatives Supporting Assembly Commission business units in the planning and delivery of ICT-enabled projects , including: Innovative digital solutions Business improvement processes Change management initiatives Business mapping processes Effective utilisation of existing IT systems Conducting information gathering, stakeholder engagement and regular review meetings to identify business development opportunities Participating in business modelling processes and clearly communicating modelling outputs to stakeholders Demonstrating understanding of the software development lifecycle , particularly Agile methodologies Producing detailed user stories and collaborating with developers to refine functional and technical requirements Supporting user acceptance testing and providing structured feedback to IS Developers Managing stakeholder relationships and measuring service effectiveness Managing contracted suppliers to ensure delivery against agreed project timelines and standards Ensuring compliance with Equal Opportunities, Dignity at Work and statutory record management requirements This role requires strong analytical capability, stakeholder engagement skills and experience operating within structured project governance frameworks. The Person Applicants must meet one of the following qualification and experience routes: Route 1: A primary degree (minimum 2:2) or postgraduate qualification in a computing or information management related discipline (minimum 50% relevant content) AND Up-to-date PRINCE2 Practitioner certification (or willingness to achieve within six months) AND At least 3 years' experience in each of the following: Managing or assisting in the management of complex IT projects (budget > £200k and impacting 200+ users) Leading or contributing to cross-organisational change programmes Analysing problems and producing options and recommendations for senior decision makers OR Route 2: At least three GCE A-levels (Grade C or above) AND At least 5 years' experience in each of the areas listed above AND Current PRINCE2 Practitioner certification Candidates must demonstrate strong analytical thinking, structured problem-solving ability and excellent communication skills, including the ability to translate technical concepts for non-technical stakeholders. Assignment Details Job Title: Senior Business Analyst (x2) Grade: Assembly Grade 6 Salary: £44,039 per annum + £4,875 salary supplement per annum Estimated Start Date: ASAP Duration: 12 months (with possibility of extension) AccessNI Basic Check required prior to commencement The Rewards Competitive public sector salary package Opportunity to contribute to high-impact digital and change initiatives Exposure to complex, organisation-wide ICT projects Professional and collaborative working environment within a respected public body To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Zachery Downes on or email . Deadline for receipt of CVs: Friday 27 February 2026 at 12pm. MCS Group is committed to Equality, Diversity, and Inclusion for all. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate your request. Even if this position is not right for you, we may have others that are. Please visit to view a wide selection of our current jobs.
Feb 21, 2026
Full time
MCS Group is proud to be partnering with the Northern Ireland Assembly in their search for two Senior Business Analysts (AG6) on a temporary basis. The Role Reporting to the Lead Business Relationship Manager , the Senior Business Analyst will work as part of the Business Relationship function within the Information Systems Office. The successful candidates will translate business requirements into clear roadmaps, milestones and user stories, applying complex business rules and interpreting regulatory documentation to support organisational objectives. This is a 12-month temporary assignment (with possibility of extension) , supporting the delivery of ICT-enabled change and digital transformation initiatives across the Assembly Commission. Key responsibilities include: Building knowledge of the Assembly's current IS technology base (infrastructure and software environments) and Assembly Procedures Assisting in the running of IS Office Project and Change Management initiatives Supporting Assembly Commission business units in the planning and delivery of ICT-enabled projects , including: Innovative digital solutions Business improvement processes Change management initiatives Business mapping processes Effective utilisation of existing IT systems Conducting information gathering, stakeholder engagement and regular review meetings to identify business development opportunities Participating in business modelling processes and clearly communicating modelling outputs to stakeholders Demonstrating understanding of the software development lifecycle , particularly Agile methodologies Producing detailed user stories and collaborating with developers to refine functional and technical requirements Supporting user acceptance testing and providing structured feedback to IS Developers Managing stakeholder relationships and measuring service effectiveness Managing contracted suppliers to ensure delivery against agreed project timelines and standards Ensuring compliance with Equal Opportunities, Dignity at Work and statutory record management requirements This role requires strong analytical capability, stakeholder engagement skills and experience operating within structured project governance frameworks. The Person Applicants must meet one of the following qualification and experience routes: Route 1: A primary degree (minimum 2:2) or postgraduate qualification in a computing or information management related discipline (minimum 50% relevant content) AND Up-to-date PRINCE2 Practitioner certification (or willingness to achieve within six months) AND At least 3 years' experience in each of the following: Managing or assisting in the management of complex IT projects (budget > £200k and impacting 200+ users) Leading or contributing to cross-organisational change programmes Analysing problems and producing options and recommendations for senior decision makers OR Route 2: At least three GCE A-levels (Grade C or above) AND At least 5 years' experience in each of the areas listed above AND Current PRINCE2 Practitioner certification Candidates must demonstrate strong analytical thinking, structured problem-solving ability and excellent communication skills, including the ability to translate technical concepts for non-technical stakeholders. Assignment Details Job Title: Senior Business Analyst (x2) Grade: Assembly Grade 6 Salary: £44,039 per annum + £4,875 salary supplement per annum Estimated Start Date: ASAP Duration: 12 months (with possibility of extension) AccessNI Basic Check required prior to commencement The Rewards Competitive public sector salary package Opportunity to contribute to high-impact digital and change initiatives Exposure to complex, organisation-wide ICT projects Professional and collaborative working environment within a respected public body To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Zachery Downes on or email . Deadline for receipt of CVs: Friday 27 February 2026 at 12pm. MCS Group is committed to Equality, Diversity, and Inclusion for all. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate your request. Even if this position is not right for you, we may have others that are. Please visit to view a wide selection of our current jobs.
Are you looking for an exciting opportunity to lead the projectdelivery.gov.uk service, manage supplier relationships, oversee backend content operations, and support teams across government to use the platform effectively? If so we would love to hear from you! About the Team We are the Government Project Delivery Function Team, a small group of multidisciplinary specialists dedicated to driving excellence in project delivery across government. Our work shapes strategy, sets standards, and champions best practice to ensure projects deliver real value for the public. We design and maintain award-winning resources, including projectdelivery.gov.uk and The Teal Book, supporting thousands of professionals nationwide. Joining us means being part of a collaborative, forward-thinking team that values innovation, continuous improvement, and impact. If you want to influence how government delivers its most critical projects, this is the place to do it. About the Job In this role, you will: Delivery Management: Lead the delivery of the projectdelivery.gov.uk service, ensuring it meets user needs and strategic objectives. Manage multidisciplinary teams using agile methodologies to deliver high-quality digital services. Oversee procurement and contract management of suppliers, ensuring value for money and effective delivery. Monitor performance metrics and delivery outcomes, using data to inform decisions and drive improvements. Service Design and Ownership: Champion user-centred design across the platform, ensuring services are accessible, inclusive, and meet the needs of diverse users Ensure the platform supports end-to-end service delivery, aligning with government standards and policies. Maintain a strategic view of the service, identifying opportunities for innovation and improvement through quantitative and qualitative methods Content and Platform Operations: Oversee backend users who create and manage content on the platform, ensuring consistency, quality, and alignment with content design principles. Provide guidance and support to teams using the platform, helping them understand how to use it effectively to deliver their services. Ensure robust governance and operational processes are in place for content management and platform usage. Negotiate, influence, set and manage budgets across financial and contractual years Manage the operational security, reliability, data privacy and risk exposure of the service About You The successful candidate will: Strong understanding of digital platforms, content management systems, and operational governance Experience in service design, with a user-centred and strategic approach to designing and improving digital services - being able to lead and support others in the design of existing and new services and being able to communicate how user centred design helps to meet objectives Demonstrable experience in commercial management, including procurement, supply chain management, contract management, and performance management Strong understanding of agile delivery methodologies and experience managing multidisciplinary matrix teams, including members from suppliers Excellent partner management skills, with the ability to influence and collaborate across organisational and team boundaries Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Feb 20, 2026
Full time
Are you looking for an exciting opportunity to lead the projectdelivery.gov.uk service, manage supplier relationships, oversee backend content operations, and support teams across government to use the platform effectively? If so we would love to hear from you! About the Team We are the Government Project Delivery Function Team, a small group of multidisciplinary specialists dedicated to driving excellence in project delivery across government. Our work shapes strategy, sets standards, and champions best practice to ensure projects deliver real value for the public. We design and maintain award-winning resources, including projectdelivery.gov.uk and The Teal Book, supporting thousands of professionals nationwide. Joining us means being part of a collaborative, forward-thinking team that values innovation, continuous improvement, and impact. If you want to influence how government delivers its most critical projects, this is the place to do it. About the Job In this role, you will: Delivery Management: Lead the delivery of the projectdelivery.gov.uk service, ensuring it meets user needs and strategic objectives. Manage multidisciplinary teams using agile methodologies to deliver high-quality digital services. Oversee procurement and contract management of suppliers, ensuring value for money and effective delivery. Monitor performance metrics and delivery outcomes, using data to inform decisions and drive improvements. Service Design and Ownership: Champion user-centred design across the platform, ensuring services are accessible, inclusive, and meet the needs of diverse users Ensure the platform supports end-to-end service delivery, aligning with government standards and policies. Maintain a strategic view of the service, identifying opportunities for innovation and improvement through quantitative and qualitative methods Content and Platform Operations: Oversee backend users who create and manage content on the platform, ensuring consistency, quality, and alignment with content design principles. Provide guidance and support to teams using the platform, helping them understand how to use it effectively to deliver their services. Ensure robust governance and operational processes are in place for content management and platform usage. Negotiate, influence, set and manage budgets across financial and contractual years Manage the operational security, reliability, data privacy and risk exposure of the service About You The successful candidate will: Strong understanding of digital platforms, content management systems, and operational governance Experience in service design, with a user-centred and strategic approach to designing and improving digital services - being able to lead and support others in the design of existing and new services and being able to communicate how user centred design helps to meet objectives Demonstrable experience in commercial management, including procurement, supply chain management, contract management, and performance management Strong understanding of agile delivery methodologies and experience managing multidisciplinary matrix teams, including members from suppliers Excellent partner management skills, with the ability to influence and collaborate across organisational and team boundaries Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Locations: London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG Risk has been on a Generative AI journey to transform internal operations powered through cutting edge Generative AI technologies are core to this journey. Thus, we are looking for Generative AI engineers who are passionate about designing, developing, deploying and optimizing Gen AI products at scale. This role will be hosted in Risk and Compliance digital products team to support building key prioritized Generative AI solutions. KEY RESPONSIBILITIES You will work as a squad member with strong hands on Gen AI expertise and will guide the product owners, digital leaders in conceptualizing new Gen AI products or embedding Gen AI as part of existing products in most optimum manner. You will be an hands on contributor to develop the Gen AI products along with broader squad members as well as managing other Gen AI/LLM engineers or data scientists developing Gen AI applications. Along with core Generative AI expertise, you will bring expertise in full backend development in technologies like python, typescript including REST, GraphQL etc. APIs development, core functional logic, performance, and stability of custom-built products. Conceptualize Generative AI custom products at BCG internally & operate as a technical thought partner for digital leaders and product owners. Combine data science & engineering expertise in building Generative AI products. Develop Gen AI products to develop scalable high performance enterprise products along with broader squad. Manage a team to deliver Gen AI products. Share expertise and recommendations on alternate approaches & tools to improve product. Collaborate closely with data engineers, data scientists, software engineers, QA, product owners and analysts develop seamless end to end integrated products. Build strong relationships with business stakeholders, ensuring alignment on project goals and successful integration of products into business processes. Oversee & mentor other LLM/AI engineers, data scientists in the project on Gen AI expertise. Share Gen AI knowledge & expertise across with broader digital teams squads, chapters, CoEs. Regularly ramp up on latest LLMs, technologies, frameworks & platforms in the Gen AI space. What You'll Bring Overall 9+ years of experience in engineering, machine learning & LLMs. 6+ years of hands on experience in building & deploying AI/ML/Gen AI solutions in large business critical applications. 2+ years of experience in developing Gen AI products using variety of LLMs & frameworks. 1+ years of experience leading a team. Advanced proficiency in Python for data science, engineering & LLMs. Highly curious technically to evaluate & test new technologies in Gen AI space. Proven ability to work with large structured & unstructured datasets and deploy AI/ML/Gen AI solutions through automated pipelines. Experience with leveraging, training and fine tuning Foundation Models including multimodal inputs and outputs. Strong experience working with key LLM models APIs (e.g. OpenAI, Anthropic) and LLM Frameworks (e.g. LangChain, LlamaIndex). Proficiency in generating and working with embeddings across variety of data formats. Understanding of embedding spaces and their applications in semantic search and information retrieval. Knowledge of effective text chunking techniques for optimal processing and indexing of large documents or datasets. Expertise with RAG concepts and fundamentals (vectorDBs, semanticsearch, re rankers etc.), Expertise in implementing RAG systems that combine knowledge bases. Experience with multi agent frameworks/systems and an understanding of multi agent systems and their applications in complex problem solving scenarios. Experience in working with variety of data bases (SQL, no SQL), APIs & microservices development. Experience with LLMOps tools (e.g. Langsmith) to implement guardrails, track accuracy, hallucinations, bias and other metrics in Gen AI products. Experience in constructing and querying knowledge graphs including graph based reasoning. Experience in front end development technologies (e.g. REACT) would be good to have. Excellent communication skills, with the ability to explain complex technical concepts to various audiences. Proven ability to operate with a transparent mindset, communicating openly with stakeholders at various levels of the organization. Who You'll Work With As a pivotal member of the team, you will interact extensively with a diverse range of stakeholders from across the functions both geographically and functionally. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E-Verify Employer. Click here for more information on E-Verify.
Feb 20, 2026
Full time
Locations: London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG Risk has been on a Generative AI journey to transform internal operations powered through cutting edge Generative AI technologies are core to this journey. Thus, we are looking for Generative AI engineers who are passionate about designing, developing, deploying and optimizing Gen AI products at scale. This role will be hosted in Risk and Compliance digital products team to support building key prioritized Generative AI solutions. KEY RESPONSIBILITIES You will work as a squad member with strong hands on Gen AI expertise and will guide the product owners, digital leaders in conceptualizing new Gen AI products or embedding Gen AI as part of existing products in most optimum manner. You will be an hands on contributor to develop the Gen AI products along with broader squad members as well as managing other Gen AI/LLM engineers or data scientists developing Gen AI applications. Along with core Generative AI expertise, you will bring expertise in full backend development in technologies like python, typescript including REST, GraphQL etc. APIs development, core functional logic, performance, and stability of custom-built products. Conceptualize Generative AI custom products at BCG internally & operate as a technical thought partner for digital leaders and product owners. Combine data science & engineering expertise in building Generative AI products. Develop Gen AI products to develop scalable high performance enterprise products along with broader squad. Manage a team to deliver Gen AI products. Share expertise and recommendations on alternate approaches & tools to improve product. Collaborate closely with data engineers, data scientists, software engineers, QA, product owners and analysts develop seamless end to end integrated products. Build strong relationships with business stakeholders, ensuring alignment on project goals and successful integration of products into business processes. Oversee & mentor other LLM/AI engineers, data scientists in the project on Gen AI expertise. Share Gen AI knowledge & expertise across with broader digital teams squads, chapters, CoEs. Regularly ramp up on latest LLMs, technologies, frameworks & platforms in the Gen AI space. What You'll Bring Overall 9+ years of experience in engineering, machine learning & LLMs. 6+ years of hands on experience in building & deploying AI/ML/Gen AI solutions in large business critical applications. 2+ years of experience in developing Gen AI products using variety of LLMs & frameworks. 1+ years of experience leading a team. Advanced proficiency in Python for data science, engineering & LLMs. Highly curious technically to evaluate & test new technologies in Gen AI space. Proven ability to work with large structured & unstructured datasets and deploy AI/ML/Gen AI solutions through automated pipelines. Experience with leveraging, training and fine tuning Foundation Models including multimodal inputs and outputs. Strong experience working with key LLM models APIs (e.g. OpenAI, Anthropic) and LLM Frameworks (e.g. LangChain, LlamaIndex). Proficiency in generating and working with embeddings across variety of data formats. Understanding of embedding spaces and their applications in semantic search and information retrieval. Knowledge of effective text chunking techniques for optimal processing and indexing of large documents or datasets. Expertise with RAG concepts and fundamentals (vectorDBs, semanticsearch, re rankers etc.), Expertise in implementing RAG systems that combine knowledge bases. Experience with multi agent frameworks/systems and an understanding of multi agent systems and their applications in complex problem solving scenarios. Experience in working with variety of data bases (SQL, no SQL), APIs & microservices development. Experience with LLMOps tools (e.g. Langsmith) to implement guardrails, track accuracy, hallucinations, bias and other metrics in Gen AI products. Experience in constructing and querying knowledge graphs including graph based reasoning. Experience in front end development technologies (e.g. REACT) would be good to have. Excellent communication skills, with the ability to explain complex technical concepts to various audiences. Proven ability to operate with a transparent mindset, communicating openly with stakeholders at various levels of the organization. Who You'll Work With As a pivotal member of the team, you will interact extensively with a diverse range of stakeholders from across the functions both geographically and functionally. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E-Verify Employer. Click here for more information on E-Verify.
Location: Hybrid / Norwich or London London: £36,469 to £50,145 per annum National: £33,593 to £46,190 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 As a Senior Service Desk Analyst, you'll provide second-line technical support for all teams within Data, Digital, and Technology (DDaT) at Clarion. This involves handling complex incidents, service requests, and problems, serving as a technical escalation point, and bridging the gap between end-users and technical solutions. You'll work closely with technical delivery teams to ensure smooth implementation of new services and updates, requiring expertise in various technical areas. Along with your ability to exercise excellent customer service, you'll have in-depth working knowledge of Microsoft technologies, including Windows operating systems, M365, Dynamics, Mac devices, Mac OS/iOS, and network fundamentals. You'll need proven experience leading small to medium-sized technology delivery projects, configuring and maintaining ITSM tools, and holding certifications in Microsoft fundamentals (M365, D365, Azure) and ITIL. This role also requires a solid understanding of the cyber security, business intelligence reporting, websites, and customer journeys. With hybrid working and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Wednesday 4th March 2026 at midnight This is a hybrid role with a base location offered at our offices in Norwich or London. Candidates will be expected to work from the office at least one day per week. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
Feb 19, 2026
Full time
Location: Hybrid / Norwich or London London: £36,469 to £50,145 per annum National: £33,593 to £46,190 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 As a Senior Service Desk Analyst, you'll provide second-line technical support for all teams within Data, Digital, and Technology (DDaT) at Clarion. This involves handling complex incidents, service requests, and problems, serving as a technical escalation point, and bridging the gap between end-users and technical solutions. You'll work closely with technical delivery teams to ensure smooth implementation of new services and updates, requiring expertise in various technical areas. Along with your ability to exercise excellent customer service, you'll have in-depth working knowledge of Microsoft technologies, including Windows operating systems, M365, Dynamics, Mac devices, Mac OS/iOS, and network fundamentals. You'll need proven experience leading small to medium-sized technology delivery projects, configuring and maintaining ITSM tools, and holding certifications in Microsoft fundamentals (M365, D365, Azure) and ITIL. This role also requires a solid understanding of the cyber security, business intelligence reporting, websites, and customer journeys. With hybrid working and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Wednesday 4th March 2026 at midnight This is a hybrid role with a base location offered at our offices in Norwich or London. Candidates will be expected to work from the office at least one day per week. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
Location: Hybrid / Norwich or London London: £36,469 to £50,145 per annum National: £33,593 to £46,190 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025. As a Senior Service Desk Analyst, you'll provide second-line technical support for all teams within Data, Digital, and Technology (DDaT) at Clarion. This involves handling complex incidents, service requests, and problems, serving as a technical escalation point, and bridging the gap between end-users and technical solutions. You'll work closely with technical delivery teams to ensure smooth implementation of new services and updates, requiring expertise in various technical areas. Along with your ability to exercise excellent customer service, you'll have in-depth working knowledge of Microsoft technologies, including Windows operating systems, M365, Dynamics, Mac devices, Mac OS/iOS, and network fundamentals. You'll need proven experience leading small to medium-sized technology delivery projects, configuring and maintaining ITSM tools, and holding certifications in Microsoft fundamentals (M365, D365, Azure) and ITIL. This role also requires a solid understanding of the cyber security, business intelligence reporting, websites, and customer journeys. With hybrid working and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Wednesday 4th March 2026 at midnight. This is a hybrid role with a base location offered at our offices in Norwich or London. Candidates will be expected to work from the office at least one day per week. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
Feb 19, 2026
Full time
Location: Hybrid / Norwich or London London: £36,469 to £50,145 per annum National: £33,593 to £46,190 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025. As a Senior Service Desk Analyst, you'll provide second-line technical support for all teams within Data, Digital, and Technology (DDaT) at Clarion. This involves handling complex incidents, service requests, and problems, serving as a technical escalation point, and bridging the gap between end-users and technical solutions. You'll work closely with technical delivery teams to ensure smooth implementation of new services and updates, requiring expertise in various technical areas. Along with your ability to exercise excellent customer service, you'll have in-depth working knowledge of Microsoft technologies, including Windows operating systems, M365, Dynamics, Mac devices, Mac OS/iOS, and network fundamentals. You'll need proven experience leading small to medium-sized technology delivery projects, configuring and maintaining ITSM tools, and holding certifications in Microsoft fundamentals (M365, D365, Azure) and ITIL. This role also requires a solid understanding of the cyber security, business intelligence reporting, websites, and customer journeys. With hybrid working and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Wednesday 4th March 2026 at midnight. This is a hybrid role with a base location offered at our offices in Norwich or London. Candidates will be expected to work from the office at least one day per week. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
Job Title: Learning & Development Manager Location: Salisbury Office or London Office (Hybrid 1 2 days in office, remainder from home) Type of Employment: Permanent, Full-time About the Role This is a key Learning & Development position within a growing property management business, supporting teams across multiple offices. You will oversee and develop the L&D programme, ensuring colleagues receive high-quality, practical training that supports both operational performance and career development. The role offers a hybrid working setup, with flexibility to adapt as the team and programmes evolve. You will be responsible for managing the L&D function, including line-managing the L&D Facilitator, designing and delivering learning programmes, and working closely with the business analyst team to develop and evolve the department over time. Delivery will be a mix of Microsoft Teams sessions and in-person workshops, which will adapt as the role grows. Key Responsibilities Oversee and maintain the organisation s L&D programme, including annual learning plans, needs analysis, delivery plans, and measuring impact. Line-manage the L&D Facilitator, providing coaching, guidance, and quality assurance. Design, develop, and deliver technical (hard-skill) training across property management operations, systems, compliance, and role-specific capabilities. Partner with subject-matter experts to ensure learning content is practical, accurate, and aligned to business priorities. Deliver soft-skills and leadership development programmes that engage learners and support performance improvement. Support Property Management Traineeships and Apprenticeships, ensuring alignment to wider learning programmes. Evaluate the effectiveness of training through feedback, performance metrics, and continuous improvement. Foster a positive learning culture that encourages professional development and high performance. Skills and Experience Required Proven experience in learning & development or training roles, ideally within property management or a related customer-focused environment. Experience working with Qube, Google Sheets, and LEAP, or similar learning platforms. Strong understanding of residential property management operations is advantageous. Excellent communication, presentation, and facilitation skills. Ability to design and deliver blended learning using digital tools, workshops, and on-the-job support. Strong organisational skills and the ability to manage multiple projects simultaneously. Collaborative and inclusive approach, able to work effectively with a range of stakeholders. Desirable TPI qualification or similar. Previous experience working in L&D (for the higher salary bracket) Ability to transfer skills from other areas of the sector, e.g., block management or property management roles, into a formal L&D function. Who We re Looking For The ideal candidate is enthusiastic about learning and development and is looking to make a real impact on how the business develops its teams. While prior L&D experience is preferred, applications from motivated property managers or block managers passionate about training and development are welcomed. The role is hybrid, with 1 2 days in the office (Salisbury or London) and the rest from home.
Feb 19, 2026
Full time
Job Title: Learning & Development Manager Location: Salisbury Office or London Office (Hybrid 1 2 days in office, remainder from home) Type of Employment: Permanent, Full-time About the Role This is a key Learning & Development position within a growing property management business, supporting teams across multiple offices. You will oversee and develop the L&D programme, ensuring colleagues receive high-quality, practical training that supports both operational performance and career development. The role offers a hybrid working setup, with flexibility to adapt as the team and programmes evolve. You will be responsible for managing the L&D function, including line-managing the L&D Facilitator, designing and delivering learning programmes, and working closely with the business analyst team to develop and evolve the department over time. Delivery will be a mix of Microsoft Teams sessions and in-person workshops, which will adapt as the role grows. Key Responsibilities Oversee and maintain the organisation s L&D programme, including annual learning plans, needs analysis, delivery plans, and measuring impact. Line-manage the L&D Facilitator, providing coaching, guidance, and quality assurance. Design, develop, and deliver technical (hard-skill) training across property management operations, systems, compliance, and role-specific capabilities. Partner with subject-matter experts to ensure learning content is practical, accurate, and aligned to business priorities. Deliver soft-skills and leadership development programmes that engage learners and support performance improvement. Support Property Management Traineeships and Apprenticeships, ensuring alignment to wider learning programmes. Evaluate the effectiveness of training through feedback, performance metrics, and continuous improvement. Foster a positive learning culture that encourages professional development and high performance. Skills and Experience Required Proven experience in learning & development or training roles, ideally within property management or a related customer-focused environment. Experience working with Qube, Google Sheets, and LEAP, or similar learning platforms. Strong understanding of residential property management operations is advantageous. Excellent communication, presentation, and facilitation skills. Ability to design and deliver blended learning using digital tools, workshops, and on-the-job support. Strong organisational skills and the ability to manage multiple projects simultaneously. Collaborative and inclusive approach, able to work effectively with a range of stakeholders. Desirable TPI qualification or similar. Previous experience working in L&D (for the higher salary bracket) Ability to transfer skills from other areas of the sector, e.g., block management or property management roles, into a formal L&D function. Who We re Looking For The ideal candidate is enthusiastic about learning and development and is looking to make a real impact on how the business develops its teams. While prior L&D experience is preferred, applications from motivated property managers or block managers passionate about training and development are welcomed. The role is hybrid, with 1 2 days in the office (Salisbury or London) and the rest from home.
Finance Analyst Belfast Hybrid 36.5 hrs per week Attractive Salary + Excellent Benefits 1. Your New CompanyYou will be joining a long established organisation that plays a major role. With a workforce of several thousand employees and consistent recognition for excellence in people management, this is an employer that prioritises development, collaboration, and long term progression.The company continues to handle data-led decision-making, creating exciting opportunities for individuals who want to influence meaningful change. 2. Your New RoleAs a Finance Analyst, you will become the key technical specialist responsible for integrating, analysing, and interpreting data to support both Sales and Finance teams.You'll take ownership of BI reporting, primarily using tools such as QlikView and Qlik Sense, ensuring teams across the business have access to accurate, timely, and actionable insights.Your role will include: Data & Reporting Monitoring and improving data accuracy within internal systems and BI applications. Producing real-time and scheduled reporting for Sales, Accounts, and senior management. Documenting new processes and supporting the rollout of automated reporting solutions. Process Improvement & Support Identifying opportunities to streamline data-driven processes and increase efficiency. Acting as the day-to-day point of contact for loyalty systems administration and queries. People Development Delivering training and supporting stakeholders as they adopt enhanced BI tools. Collaboration Working closely with Sales, Finance, and Transformation teams to maintain data accuracy and improve cross-functional processes. Supporting the business's wider transition toward a more digitally empowered, insight-led approach. 3. What You'll Need to SucceedEssential: Strong experience working with financial data, reports, and analysis. Proven ability to implement, monitor, and optimise automated reporting processes. Hands-on experience with BI tools - ideally QlikView and/or Qlik Sense. Solid organisational skills and the ability to manage workload independently. Proficiency in Excel (formulas, pivot tables, data analysis) and Word. Attributes: Excellent communication skills and confidence working across multiple stakeholder groups. A collaborative approach, with the ability to support and guide colleagues effectively. A proactive, solutions-oriented mindset and strong analytical capability. High attention to detail and commitment to producing accurate, high-quality outputs. Desirable: A degree or qualification in Finance, Business, or a related discipline. Previous supervisory or leadership experience. 4. What You'll Get in ReturnYou'll join a supportive organisation that actively invests in employee development and wellbeing.Benefits include: Competitive salary Contributory pension Healthcare and life assurance Employee Assistance Programme Staff discount schemes Social club and recognition programmes Hybrid working options and flexible hours Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Feb 19, 2026
Full time
Finance Analyst Belfast Hybrid 36.5 hrs per week Attractive Salary + Excellent Benefits 1. Your New CompanyYou will be joining a long established organisation that plays a major role. With a workforce of several thousand employees and consistent recognition for excellence in people management, this is an employer that prioritises development, collaboration, and long term progression.The company continues to handle data-led decision-making, creating exciting opportunities for individuals who want to influence meaningful change. 2. Your New RoleAs a Finance Analyst, you will become the key technical specialist responsible for integrating, analysing, and interpreting data to support both Sales and Finance teams.You'll take ownership of BI reporting, primarily using tools such as QlikView and Qlik Sense, ensuring teams across the business have access to accurate, timely, and actionable insights.Your role will include: Data & Reporting Monitoring and improving data accuracy within internal systems and BI applications. Producing real-time and scheduled reporting for Sales, Accounts, and senior management. Documenting new processes and supporting the rollout of automated reporting solutions. Process Improvement & Support Identifying opportunities to streamline data-driven processes and increase efficiency. Acting as the day-to-day point of contact for loyalty systems administration and queries. People Development Delivering training and supporting stakeholders as they adopt enhanced BI tools. Collaboration Working closely with Sales, Finance, and Transformation teams to maintain data accuracy and improve cross-functional processes. Supporting the business's wider transition toward a more digitally empowered, insight-led approach. 3. What You'll Need to SucceedEssential: Strong experience working with financial data, reports, and analysis. Proven ability to implement, monitor, and optimise automated reporting processes. Hands-on experience with BI tools - ideally QlikView and/or Qlik Sense. Solid organisational skills and the ability to manage workload independently. Proficiency in Excel (formulas, pivot tables, data analysis) and Word. Attributes: Excellent communication skills and confidence working across multiple stakeholder groups. A collaborative approach, with the ability to support and guide colleagues effectively. A proactive, solutions-oriented mindset and strong analytical capability. High attention to detail and commitment to producing accurate, high-quality outputs. Desirable: A degree or qualification in Finance, Business, or a related discipline. Previous supervisory or leadership experience. 4. What You'll Get in ReturnYou'll join a supportive organisation that actively invests in employee development and wellbeing.Benefits include: Competitive salary Contributory pension Healthcare and life assurance Employee Assistance Programme Staff discount schemes Social club and recognition programmes Hybrid working options and flexible hours Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Data Analyst The Data Analyst plays a key role on a large-scale infrastructure project, focusing on the development and ongoing maintenance of the project s connected digital environment. The role involves analysing data to support decision-making and ensure project objectives are met. You will work closely with information management and project controls teams, using data to improve project efficiency and support digital transformation initiatives. You will join the FBRS (Ferrovial BAM Joint Venture) Information Management Team (IM), where your responsibilities will include ensuring systems integration, designing data modelling processes, and developing algorithms and predictive models to extract the data required by the project. You will also collaborate with teams across the project to support data analysis and share insights. Candidates need to demonstrate outstanding attention to detail, self-motivation, and the ability to take initiative. They should also have strong Power BI expertise and experience using FME for data integration. Key Responsibilities: Collect, process, and analyse construction project data from multiple sources. Support project teams with data quality checks. Use FME to support information sharing and provide basic training on FME to project teams. Ensure project team members receive essential instruction on ETL tools (FME). Drive digital transformation by identifying and implementing process and workflow efficiency improvements. Support the integration of project systems with internal and client platforms. Work closely with digitalisation and project controls teams to ensure accurate data flow and project insights. Analyse datasets to identify trends, patterns and actionable insights. Create and maintain Power BI dashboards, visualisations, and reports for executive and project stakeholders. Work closely with the client, RSA delivery team and Project Information Manager to ensure system stability and improvement. Ensure the project complies with relevant legislation, project standards, and client requirements. Key Skills and qualifications: Strong organisational skills to manage multiple tasks, projects, and data streams effectively. Ability to perform Quality Assurance checks according to the project and industry standards Ability to coordinate and manage own workload support project delivery. Familiarity with BIM, Python/R and UK construction data standards. Familiarity with ETL tools like FME and GIS integrations. Strong communication, stakeholder engagement, and problem-solving skills. Experience in large infrastructure projects. Location: London Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties. The Ferrovial BAM Joint Venture (FBJV) has a successful history of delivering critical infrastructure for the UK on time and to budget together in joint venture partnership. They first worked together in 2010 as BFK, delivering three Crossrail contracts, including the longest stretch of tunnelling works between Royal Oak and Farringdon and Farringdon Station, the first central station to be completed on the Elizabeth Line. The team is also delivering the Silvertown Tunnel project together in East London and has been delivering excellence at each stage of HS2, such as Fusion JV for the Enabling Works packages, EKFB for the central Main Works Contract and now delivering the track infrastructure across the entire HS2 route. Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here! Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a Protected Class ), or any other protected class in accordance with applicable laws.
Feb 18, 2026
Full time
Data Analyst The Data Analyst plays a key role on a large-scale infrastructure project, focusing on the development and ongoing maintenance of the project s connected digital environment. The role involves analysing data to support decision-making and ensure project objectives are met. You will work closely with information management and project controls teams, using data to improve project efficiency and support digital transformation initiatives. You will join the FBRS (Ferrovial BAM Joint Venture) Information Management Team (IM), where your responsibilities will include ensuring systems integration, designing data modelling processes, and developing algorithms and predictive models to extract the data required by the project. You will also collaborate with teams across the project to support data analysis and share insights. Candidates need to demonstrate outstanding attention to detail, self-motivation, and the ability to take initiative. They should also have strong Power BI expertise and experience using FME for data integration. Key Responsibilities: Collect, process, and analyse construction project data from multiple sources. Support project teams with data quality checks. Use FME to support information sharing and provide basic training on FME to project teams. Ensure project team members receive essential instruction on ETL tools (FME). Drive digital transformation by identifying and implementing process and workflow efficiency improvements. Support the integration of project systems with internal and client platforms. Work closely with digitalisation and project controls teams to ensure accurate data flow and project insights. Analyse datasets to identify trends, patterns and actionable insights. Create and maintain Power BI dashboards, visualisations, and reports for executive and project stakeholders. Work closely with the client, RSA delivery team and Project Information Manager to ensure system stability and improvement. Ensure the project complies with relevant legislation, project standards, and client requirements. Key Skills and qualifications: Strong organisational skills to manage multiple tasks, projects, and data streams effectively. Ability to perform Quality Assurance checks according to the project and industry standards Ability to coordinate and manage own workload support project delivery. Familiarity with BIM, Python/R and UK construction data standards. Familiarity with ETL tools like FME and GIS integrations. Strong communication, stakeholder engagement, and problem-solving skills. Experience in large infrastructure projects. Location: London Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties. The Ferrovial BAM Joint Venture (FBJV) has a successful history of delivering critical infrastructure for the UK on time and to budget together in joint venture partnership. They first worked together in 2010 as BFK, delivering three Crossrail contracts, including the longest stretch of tunnelling works between Royal Oak and Farringdon and Farringdon Station, the first central station to be completed on the Elizabeth Line. The team is also delivering the Silvertown Tunnel project together in East London and has been delivering excellence at each stage of HS2, such as Fusion JV for the Enabling Works packages, EKFB for the central Main Works Contract and now delivering the track infrastructure across the entire HS2 route. Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here! Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a Protected Class ), or any other protected class in accordance with applicable laws.
Harris Hill is thrilled to partner with an international development charity, to hire their new Digital Performance Advisor, to work in either London, Cardiff, Edinburgh or Warrington. The Digital Performance Advisor will be the driving force behind understanding and improving their online performance. This role is central to how they use data and insight to make impactful decisions across digital, fundraising, campaigning and supporter engagement. This is a specialist analyst role and the organisation's subject matter expert in Google Analytics 4 (GA4). Your essential skills and experience: Proven expertise in digital analysis and insight , with experience producing data-driven reports and actionable recommendations Experience working for a charity or non-profit Advanced GA4 knowledge , including funnels, segmentation, lifecycle reporting and (where relevant) e-commerce tracking. Strong understanding of the transition from Universal Analytics (GA3) to GA4 and its implications Experience using tools such as Looker Studio , Power BI , and behavioural analytics tools (e.g. Hotjar, Contentsquare) Ability to interpret A/B testing and experimentation results to inform optimisation decisions Experience managing tracking requirements, tag management and integrating digital data with CRM systems Why this role is unique: True GA4 ownership: You will be the charity's subject matter expert in Google Analytics 4, with real responsibility for how GA4 is used, developed and embedded across the organisation. This is not a shared or junior analytics role - your expertise will shape best practice. Strategy over button-pushing: This role focuses on insight, interpretation and influence, not day-to-day campaign optimisation. You'll answer the "why" behind performance and help teams make better decisions, rather than simply reporting metrics. Built, not starting from scratch: GA4 is already implemented, giving you a strong foundation to improve structure, governance and reporting, and to unlock deeper value from existing data. Do you want a voice at the table? Your analysis will directly inform strategic decisions, helping colleagues across the organisation understand users, test improvements and optimise digital experiences. Salary and location- £46,666 - £54,527 in London (Waterloo). £41,783- £49,644 in Cardiff, Edinburgh, Warrington. Hybrid working- 2 days in the office, 3 days working from home. Full-time, permanent. Snapshot of their benefits- 25 days holiday, plus bank holidays, increasing with length of service. Career break after 2 years of service. Closing date- ASAP. The charity is reviewing applications on a rolling basis. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Feb 18, 2026
Full time
Harris Hill is thrilled to partner with an international development charity, to hire their new Digital Performance Advisor, to work in either London, Cardiff, Edinburgh or Warrington. The Digital Performance Advisor will be the driving force behind understanding and improving their online performance. This role is central to how they use data and insight to make impactful decisions across digital, fundraising, campaigning and supporter engagement. This is a specialist analyst role and the organisation's subject matter expert in Google Analytics 4 (GA4). Your essential skills and experience: Proven expertise in digital analysis and insight , with experience producing data-driven reports and actionable recommendations Experience working for a charity or non-profit Advanced GA4 knowledge , including funnels, segmentation, lifecycle reporting and (where relevant) e-commerce tracking. Strong understanding of the transition from Universal Analytics (GA3) to GA4 and its implications Experience using tools such as Looker Studio , Power BI , and behavioural analytics tools (e.g. Hotjar, Contentsquare) Ability to interpret A/B testing and experimentation results to inform optimisation decisions Experience managing tracking requirements, tag management and integrating digital data with CRM systems Why this role is unique: True GA4 ownership: You will be the charity's subject matter expert in Google Analytics 4, with real responsibility for how GA4 is used, developed and embedded across the organisation. This is not a shared or junior analytics role - your expertise will shape best practice. Strategy over button-pushing: This role focuses on insight, interpretation and influence, not day-to-day campaign optimisation. You'll answer the "why" behind performance and help teams make better decisions, rather than simply reporting metrics. Built, not starting from scratch: GA4 is already implemented, giving you a strong foundation to improve structure, governance and reporting, and to unlock deeper value from existing data. Do you want a voice at the table? Your analysis will directly inform strategic decisions, helping colleagues across the organisation understand users, test improvements and optimise digital experiences. Salary and location- £46,666 - £54,527 in London (Waterloo). £41,783- £49,644 in Cardiff, Edinburgh, Warrington. Hybrid working- 2 days in the office, 3 days working from home. Full-time, permanent. Snapshot of their benefits- 25 days holiday, plus bank holidays, increasing with length of service. Career break after 2 years of service. Closing date- ASAP. The charity is reviewing applications on a rolling basis. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Digital Platforms & AI Transformation Analyst page is loaded Digital Platforms & AI Transformation Analystlocations: Derbytime type: Full timeposted on: Posted Todayjob requisition id: JR Job Description Digital Platforms & AI Transformation Analyst Full Time Derby, UK / Hybrid An exciting opportunity has arisen to work in the Digital & IT Technology Platforms at Rolls-Royce At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that champions belonging, creativity, and your professional growth.Rolls-Royce is pioneering the power that matters. Our vision is to be a leading technology company whose mission is to lead the transition to Net Zero. What you will be doing: As a Digital Platforms & AI Transformation Analyst at Rolls-Royce, you will drive the digital enablement of enterprise technology platforms, helping the business leverage tools like ServiceNow and other commercial off-the-shelf (COTS) solutions. You will combine expertise in digital platforms, AI, data, and transformation to enhance employee user experience (EUX), operational efficiency, and cost optimisation. This role also involves collaborating with and managing suppliers and vendors to deliver technology solutions effectively. Position Responsibilities: Implement, enhance, and optimise digital platforms, including COTS solutions such as ServiceNow, Nexthink, SNOW, Alfabet and Microsoft Power Platform, ensuring they deliver measurable business value. Drive digital enablement, supporting stakeholders in adopting platforms effectively, improving processes, and maximising technology impact. Collaborate with internal stakeholders and manage suppliers/vendors, ensuring delivery excellence, alignment with transformation objectives, and value for money. Contribute to AI, machine learning, and data-driven projects, enabling predictive insights and smarter decision-making. Translate complex business requirements into practical digital solutions that enhance user experience and operational performance. Provide expertise in digital platform strategy, governance, and best practices, promoting adoption and continuous improvement across the enterprise. Technically review and approve design solutions ensuring they are compliance with IT Security, Data Privacy and Enterprise Architecture policy, standards and processes. Monitor platform performance and support data-informed decision-making, ensuring technology investments deliver measurable outcomes. Stay current with emerging technologies, trends, and industry best practices to support innovation, digital transformation, and enablement. Requirements: Experience with COTS platforms such as ServiceNow (IT Service Management, HR Service Delivery, Sourcing and Procurement Operations, Finance Case Management, Strategic Portfolio Management, Now Assist, App Engine and Workflow Data Fabric) and other enterprise systems. Strong understanding of digital transformation, AI, data analytics, integration and digital enablement. Proven experience in system integration, connecting enterprise systems and ensuring data flows. Experience working on cross-functional transformation initiatives or technology projects. Demonstrated ability to manage suppliers and vendors, ensuring delivery quality, timelines, and alignment with business objectives. Ability to engage and enable stakeholders, translating technology into practical business value. Strong analytical, problem-solving, and communication skills. Passion for leveraging technology to transform operations, empower users, and deliver measurable business impact. Qualifications: Bachelor's degree in Computer Science, Information Systems, Engineering, Data Science or a related field, or equivalent experience. ServiceNow Certified System Administrator/Application Developer/Implementation Specialist (Desirable) ITIL Certified (Desirable) Agile/Scrum Certification (Nice to have but not essential)You will be a pivotal contributor to the digital enablement and transformation of a world-class engineering and technology environment. This role offers the chance to influence enterprise-wide initiatives, work with cutting-edge platforms, AI, and data-driven solutions, and manage key supplier relationships while delivering tangible business outcomes and fostering a culture of innovation.Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.Rolls-Royce is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.Relocation assistance is not available for this position. Closing date: 2nd March 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Information Technology Posting Date 16 Feb 2026; 00:02 Posting End Date 01 Mar 2026
Feb 18, 2026
Full time
Digital Platforms & AI Transformation Analyst page is loaded Digital Platforms & AI Transformation Analystlocations: Derbytime type: Full timeposted on: Posted Todayjob requisition id: JR Job Description Digital Platforms & AI Transformation Analyst Full Time Derby, UK / Hybrid An exciting opportunity has arisen to work in the Digital & IT Technology Platforms at Rolls-Royce At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that champions belonging, creativity, and your professional growth.Rolls-Royce is pioneering the power that matters. Our vision is to be a leading technology company whose mission is to lead the transition to Net Zero. What you will be doing: As a Digital Platforms & AI Transformation Analyst at Rolls-Royce, you will drive the digital enablement of enterprise technology platforms, helping the business leverage tools like ServiceNow and other commercial off-the-shelf (COTS) solutions. You will combine expertise in digital platforms, AI, data, and transformation to enhance employee user experience (EUX), operational efficiency, and cost optimisation. This role also involves collaborating with and managing suppliers and vendors to deliver technology solutions effectively. Position Responsibilities: Implement, enhance, and optimise digital platforms, including COTS solutions such as ServiceNow, Nexthink, SNOW, Alfabet and Microsoft Power Platform, ensuring they deliver measurable business value. Drive digital enablement, supporting stakeholders in adopting platforms effectively, improving processes, and maximising technology impact. Collaborate with internal stakeholders and manage suppliers/vendors, ensuring delivery excellence, alignment with transformation objectives, and value for money. Contribute to AI, machine learning, and data-driven projects, enabling predictive insights and smarter decision-making. Translate complex business requirements into practical digital solutions that enhance user experience and operational performance. Provide expertise in digital platform strategy, governance, and best practices, promoting adoption and continuous improvement across the enterprise. Technically review and approve design solutions ensuring they are compliance with IT Security, Data Privacy and Enterprise Architecture policy, standards and processes. Monitor platform performance and support data-informed decision-making, ensuring technology investments deliver measurable outcomes. Stay current with emerging technologies, trends, and industry best practices to support innovation, digital transformation, and enablement. Requirements: Experience with COTS platforms such as ServiceNow (IT Service Management, HR Service Delivery, Sourcing and Procurement Operations, Finance Case Management, Strategic Portfolio Management, Now Assist, App Engine and Workflow Data Fabric) and other enterprise systems. Strong understanding of digital transformation, AI, data analytics, integration and digital enablement. Proven experience in system integration, connecting enterprise systems and ensuring data flows. Experience working on cross-functional transformation initiatives or technology projects. Demonstrated ability to manage suppliers and vendors, ensuring delivery quality, timelines, and alignment with business objectives. Ability to engage and enable stakeholders, translating technology into practical business value. Strong analytical, problem-solving, and communication skills. Passion for leveraging technology to transform operations, empower users, and deliver measurable business impact. Qualifications: Bachelor's degree in Computer Science, Information Systems, Engineering, Data Science or a related field, or equivalent experience. ServiceNow Certified System Administrator/Application Developer/Implementation Specialist (Desirable) ITIL Certified (Desirable) Agile/Scrum Certification (Nice to have but not essential)You will be a pivotal contributor to the digital enablement and transformation of a world-class engineering and technology environment. This role offers the chance to influence enterprise-wide initiatives, work with cutting-edge platforms, AI, and data-driven solutions, and manage key supplier relationships while delivering tangible business outcomes and fostering a culture of innovation.Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.Rolls-Royce is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.Relocation assistance is not available for this position. Closing date: 2nd March 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Information Technology Posting Date 16 Feb 2026; 00:02 Posting End Date 01 Mar 2026
Harris Hill is thrilled to partner with Christian Aid, to hire their new Digital Performance Advisor, to work in either London, Cardiff, Edinburgh or Warrington. The Digital Performance Advisor will be the driving force behind understanding and improving their online performance. This role is central to how they use data and insight to make impactful decisions across digital, fundraising, campaigning and supporter engagement. This is a specialist analyst role and the organisation s subject matter expert in Google Analytics 4 (GA4). Your essential skills and experience: Proven expertise in digital analysis and insight , with experience producing data-driven reports and actionable recommendations Experience working for a charity or non-profit Advanced GA4 knowledge , including funnels, segmentation, lifecycle reporting and (where relevant) e-commerce tracking. Strong understanding of the transition from Universal Analytics (GA3) to GA4 and its implications Experience using tools such as Looker Studio , Power BI , and behavioural analytics tools (e.g. Hotjar, Contentsquare) Ability to interpret A/B testing and experimentation results to inform optimisation decisions Experience managing tracking requirements, tag management and integrating digital data with CRM systems Why this role is unique: True GA4 ownership: You will be Christian Aid s subject matter expert in Google Analytics 4, with real responsibility for how GA4 is used, developed and embedded across the organisation. This is not a shared or junior analytics role your expertise will shape best practice. Strategy over button-pushing: This role focuses on insight, interpretation and influence, not day-to-day campaign optimisation. You ll answer the why behind performance and help teams make better decisions, rather than simply reporting metrics. Built, not starting from scratch: GA4 is already implemented, giving you a strong foundation to improve structure, governance and reporting, and to unlock deeper value from existing data. Do you want a voice at the table? Your analysis will directly inform strategic decisions, helping colleagues across the organisation understand users, test improvements and optimise digital experiences. Salary and location- £46,666 - £54,527 in London (Waterloo). £41,783- £49,644 in Cardiff, Edinburgh, Warrington. Hybrid working- 2 days in the office, 3 days working from home. Full-time, permanent. Snapshot of their benefits- 25 days holiday, plus bank holidays, increasing with length of service. Career break after 2 years of service. Closing date- ASAP. The charity is reviewing applications on a rolling basis. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Feb 17, 2026
Full time
Harris Hill is thrilled to partner with Christian Aid, to hire their new Digital Performance Advisor, to work in either London, Cardiff, Edinburgh or Warrington. The Digital Performance Advisor will be the driving force behind understanding and improving their online performance. This role is central to how they use data and insight to make impactful decisions across digital, fundraising, campaigning and supporter engagement. This is a specialist analyst role and the organisation s subject matter expert in Google Analytics 4 (GA4). Your essential skills and experience: Proven expertise in digital analysis and insight , with experience producing data-driven reports and actionable recommendations Experience working for a charity or non-profit Advanced GA4 knowledge , including funnels, segmentation, lifecycle reporting and (where relevant) e-commerce tracking. Strong understanding of the transition from Universal Analytics (GA3) to GA4 and its implications Experience using tools such as Looker Studio , Power BI , and behavioural analytics tools (e.g. Hotjar, Contentsquare) Ability to interpret A/B testing and experimentation results to inform optimisation decisions Experience managing tracking requirements, tag management and integrating digital data with CRM systems Why this role is unique: True GA4 ownership: You will be Christian Aid s subject matter expert in Google Analytics 4, with real responsibility for how GA4 is used, developed and embedded across the organisation. This is not a shared or junior analytics role your expertise will shape best practice. Strategy over button-pushing: This role focuses on insight, interpretation and influence, not day-to-day campaign optimisation. You ll answer the why behind performance and help teams make better decisions, rather than simply reporting metrics. Built, not starting from scratch: GA4 is already implemented, giving you a strong foundation to improve structure, governance and reporting, and to unlock deeper value from existing data. Do you want a voice at the table? Your analysis will directly inform strategic decisions, helping colleagues across the organisation understand users, test improvements and optimise digital experiences. Salary and location- £46,666 - £54,527 in London (Waterloo). £41,783- £49,644 in Cardiff, Edinburgh, Warrington. Hybrid working- 2 days in the office, 3 days working from home. Full-time, permanent. Snapshot of their benefits- 25 days holiday, plus bank holidays, increasing with length of service. Career break after 2 years of service. Closing date- ASAP. The charity is reviewing applications on a rolling basis. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Innovation is in our DNA - we thrive on pushing boundaries and adapting to new challenges with a flexible approach. Proud to be a global leader, our fast-paced growth provides exciting opportunities for our team and the community. Committed to maintaining trains and trams, our mission is to enhance vehicle safety and reliability. Our ultimate goal is to deliver a comfortable, dependable, and sustainable commuting experience for all passengers. Based out of multiple locations across the UK, our 24/7 operation means we're always on hand to deliver reliable technical support. Utilising the latest digital technology, we strive to enhance dependability, helping people to get to where they need to be! We wouldn't be where we are without our people. Working together as a team, we strive to achieve great things while supporting each other to thrive along the way. We're going places, so apply today and become part of our exciting journey. What can you expect from CAF Positive Work Environment: You will work in a positive environment, based on mutual respect and team spirit. Professional Development: Our projects are often measured in years, sometimes decades, giving you and the organisation a future. Learning and Autonomy: We will encourage you to work autonomously, being able to propose and decide 'what' and 'how'. Security and Reliability: CAF has been working for over 100 years on a path that stretches into the future, giving you the security you need. Cutting-edge technology: You will work with the latest technologies, facing the challenge of devising innovative approaches and solutions every day. What will be your role in the company? In this pivotal leadership role, you will define, lead, and deliver the digital transformation strategy for CAF's UK business. You'll oversee our IT department, digital services function, and the security of all on train IT systems. Acting as the senior advocate for digital innovation, you will collaborate closely with colleagues across the UK and in our Spanish headquarters to influence group wide digital direction. You'll provide strategic leadership across cyber security, data protection, and ISO 27001 compliance, ensuring our digital platforms, systems, and customer facing technologies are secure, reliable, and fully aligned with UK regulatory requirements. As the principal technical contact for Train Operating Companies, you will drive excellence in on train software, digital services, and operational performance. What will make you successful in this position? Academic & Professional Qualifications: • Bachelor's degree in a relevant discipline (e.g. Information Technology/Systems, Cyber Security, Software/Data/Electrical Engineering). • Ideally holds one or more relevant certifications related to ISO 27001, cyber security, or on train IT security such as: • CISSP - Certified Information Systems Security Professional • CISM - Certified Information Security Manager • ISO 27001 Lead Implementer or Lead Auditor • CompTIA Security+ or Cybersecurity Analyst (CySA+) • Proven experience leading IT, digital, cyber security, or transformation functions in a complex, regulated, or technical environment. • Strong understanding of cybersecurity frameworks and hands on experience maintaining ISO 27001 accreditation. • Experience working with operational technology (OT) or transport related digital systems. • Ability to translate strategic objectives into practical implementation plans with measurable outcomes. • Excellent stakeholder management skills, including influencing at executive and international levels. • Demonstrated ability to lead multidisciplinary teams and drive organisational change. • Experience within rail, transport, or manufacturing sectors. • Understanding of UK rail regulatory frameworks and standards for on train systems. ABOUT WHAT WE OFFER A Real Living Wage employer and proud signatory of the Armed Forces Covenant, RSSB Mental Health Charter and Women in Rail EDI Charter, we've a lot to shout about at CAF. Creating a culture of inclusivity and belonging is really important to us and we're proud to offer our people a range of benefits to support wellbeing including 25 days annual leave, an excellent workplace pension scheme (with up to 10% contribution from us), not forgetting to mention our generous health care cash plan and Bike2Work scheme just to name a few! Looking for career development? Our Professional Sponsorship scheme will help you to achieve your goals while our Flexible Working policy and Family Friendly culture mean everyone is supported to thrive at CAF. As a socially responsible business, we offer paid volunteering days and promote a variety of social value initiatives, including tree-planting, company-wide donation drives, and providing support to the homeless community and refugees. We're creating waves of positive change through delivering meaningful social value impact on and off the tracks!
Feb 17, 2026
Full time
Innovation is in our DNA - we thrive on pushing boundaries and adapting to new challenges with a flexible approach. Proud to be a global leader, our fast-paced growth provides exciting opportunities for our team and the community. Committed to maintaining trains and trams, our mission is to enhance vehicle safety and reliability. Our ultimate goal is to deliver a comfortable, dependable, and sustainable commuting experience for all passengers. Based out of multiple locations across the UK, our 24/7 operation means we're always on hand to deliver reliable technical support. Utilising the latest digital technology, we strive to enhance dependability, helping people to get to where they need to be! We wouldn't be where we are without our people. Working together as a team, we strive to achieve great things while supporting each other to thrive along the way. We're going places, so apply today and become part of our exciting journey. What can you expect from CAF Positive Work Environment: You will work in a positive environment, based on mutual respect and team spirit. Professional Development: Our projects are often measured in years, sometimes decades, giving you and the organisation a future. Learning and Autonomy: We will encourage you to work autonomously, being able to propose and decide 'what' and 'how'. Security and Reliability: CAF has been working for over 100 years on a path that stretches into the future, giving you the security you need. Cutting-edge technology: You will work with the latest technologies, facing the challenge of devising innovative approaches and solutions every day. What will be your role in the company? In this pivotal leadership role, you will define, lead, and deliver the digital transformation strategy for CAF's UK business. You'll oversee our IT department, digital services function, and the security of all on train IT systems. Acting as the senior advocate for digital innovation, you will collaborate closely with colleagues across the UK and in our Spanish headquarters to influence group wide digital direction. You'll provide strategic leadership across cyber security, data protection, and ISO 27001 compliance, ensuring our digital platforms, systems, and customer facing technologies are secure, reliable, and fully aligned with UK regulatory requirements. As the principal technical contact for Train Operating Companies, you will drive excellence in on train software, digital services, and operational performance. What will make you successful in this position? Academic & Professional Qualifications: • Bachelor's degree in a relevant discipline (e.g. Information Technology/Systems, Cyber Security, Software/Data/Electrical Engineering). • Ideally holds one or more relevant certifications related to ISO 27001, cyber security, or on train IT security such as: • CISSP - Certified Information Systems Security Professional • CISM - Certified Information Security Manager • ISO 27001 Lead Implementer or Lead Auditor • CompTIA Security+ or Cybersecurity Analyst (CySA+) • Proven experience leading IT, digital, cyber security, or transformation functions in a complex, regulated, or technical environment. • Strong understanding of cybersecurity frameworks and hands on experience maintaining ISO 27001 accreditation. • Experience working with operational technology (OT) or transport related digital systems. • Ability to translate strategic objectives into practical implementation plans with measurable outcomes. • Excellent stakeholder management skills, including influencing at executive and international levels. • Demonstrated ability to lead multidisciplinary teams and drive organisational change. • Experience within rail, transport, or manufacturing sectors. • Understanding of UK rail regulatory frameworks and standards for on train systems. ABOUT WHAT WE OFFER A Real Living Wage employer and proud signatory of the Armed Forces Covenant, RSSB Mental Health Charter and Women in Rail EDI Charter, we've a lot to shout about at CAF. Creating a culture of inclusivity and belonging is really important to us and we're proud to offer our people a range of benefits to support wellbeing including 25 days annual leave, an excellent workplace pension scheme (with up to 10% contribution from us), not forgetting to mention our generous health care cash plan and Bike2Work scheme just to name a few! Looking for career development? Our Professional Sponsorship scheme will help you to achieve your goals while our Flexible Working policy and Family Friendly culture mean everyone is supported to thrive at CAF. As a socially responsible business, we offer paid volunteering days and promote a variety of social value initiatives, including tree-planting, company-wide donation drives, and providing support to the homeless community and refugees. We're creating waves of positive change through delivering meaningful social value impact on and off the tracks!
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebratingour wins - big and small. Supported by operating principles of being strategy-led, values -based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Digital Solution Consultant Are you energized by the idea of delivering high-impact product demos to a wide range of prospects? Do you enjoy helping buyers quickly see the value of a platform through crisp, repeatable storytelling? The Digital Presales team at Anaplan is redefining how we engage with prospects at scale. As a Digital Solution Consultant, you'll play a key role in accelerating early-stage deals by delivering compelling remote demos, hosting webinars, and handling inbound technical discovery. You'll combine platform knowledge with business acumen to support a high volume of opportunities - helping customers visualize value early in their journey. Your Impact Deliver live, remote demos to early-stage prospects, highlighting core Anaplan use cases across industries. Partner with Account Executives and SDRs to qualify opportunities and uncover technical fit. Manage a library of demo scripts, talk tracks, and assets to ensure consistency and scalability. Collaborate with Demo Engineering and Solution Consultants to align on messaging and evolve demo content based on feedback. Support digital campaigns, webinars, and inbound interest with tailored demo experiences. Answer common product and platform capability questions via email, video snippets, or live sessions. Track and report on digital engagement metrics to help improve team performance and conversion rates. Your Qualifications Experience in a customer-facing SaaS role such as sales development, business analyst, customer success, or solution support. Strong verbal communication and presentation skills - able to clearly articulate product value to both non-technical and technical audiences. Confidence delivering live, remote product demonstrations in a polished and engaging manner. Familiarity with business processes in finance, supply chain, sales, or workforce planning. Organized and able to manage multiple demo sessions and follow-ups in a high-volume environment. Comfortable working with CRM systems, scheduling tools, and collaborative platforms. Bachelor's degree or equivalent experience. Nice to Have Experience working in a digital sales environment (e.g., inside sales or SDR/AE pairing). Experience working with supply chain business processes. Exposure to demo automation platforms or asynchronous product storytelling tools. Prior experience with Anaplan or enterprise planning software. Our Commitment to Diversity, Equity, Inclusionand Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to before taking any further action in relation to the correspondence.
Feb 15, 2026
Full time
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebratingour wins - big and small. Supported by operating principles of being strategy-led, values -based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Digital Solution Consultant Are you energized by the idea of delivering high-impact product demos to a wide range of prospects? Do you enjoy helping buyers quickly see the value of a platform through crisp, repeatable storytelling? The Digital Presales team at Anaplan is redefining how we engage with prospects at scale. As a Digital Solution Consultant, you'll play a key role in accelerating early-stage deals by delivering compelling remote demos, hosting webinars, and handling inbound technical discovery. You'll combine platform knowledge with business acumen to support a high volume of opportunities - helping customers visualize value early in their journey. Your Impact Deliver live, remote demos to early-stage prospects, highlighting core Anaplan use cases across industries. Partner with Account Executives and SDRs to qualify opportunities and uncover technical fit. Manage a library of demo scripts, talk tracks, and assets to ensure consistency and scalability. Collaborate with Demo Engineering and Solution Consultants to align on messaging and evolve demo content based on feedback. Support digital campaigns, webinars, and inbound interest with tailored demo experiences. Answer common product and platform capability questions via email, video snippets, or live sessions. Track and report on digital engagement metrics to help improve team performance and conversion rates. Your Qualifications Experience in a customer-facing SaaS role such as sales development, business analyst, customer success, or solution support. Strong verbal communication and presentation skills - able to clearly articulate product value to both non-technical and technical audiences. Confidence delivering live, remote product demonstrations in a polished and engaging manner. Familiarity with business processes in finance, supply chain, sales, or workforce planning. Organized and able to manage multiple demo sessions and follow-ups in a high-volume environment. Comfortable working with CRM systems, scheduling tools, and collaborative platforms. Bachelor's degree or equivalent experience. Nice to Have Experience working in a digital sales environment (e.g., inside sales or SDR/AE pairing). Experience working with supply chain business processes. Exposure to demo automation platforms or asynchronous product storytelling tools. Prior experience with Anaplan or enterprise planning software. Our Commitment to Diversity, Equity, Inclusionand Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to before taking any further action in relation to the correspondence.
Contract: 3 Months + Day Rate : £450 We are looking for a Data Quality and Systems Manager to lead the digital transformation and data integrity of a major Housing Directorate managing over 21,000 homes. As the lead for our Data Quality & Systems function, you will bridge the gap between technical system architecture and frontline service delivery. You will be responsible for embedding a data-led culture, ensuring our systems are integrated, compliant, and future-ready. Key Responsibilities: Strategic Leadership: Develop and implement a comprehensive Asset Data Strategy to support long-term investment and statutory obligations. System Optimisation: Oversee system architecture, ensuring seamless integration between housing asset, finance, and operational platforms. Governance & Compliance: Establish robust data governance frameworks and quality assurance processes in line with GDPR and ICT security principles. Insight & Reporting: Provide high-level data analysis to support the HRA Business Plan and Asset Management Strategy, delivering clear insights to senior stakeholders. Team Management: Lead and mentor a dedicated team, including a Business Analyst, Officer, and Administrator. Continuous Improvement: Support digital infrastructure upgrades, including BIM and AutoCAD, to sharpen asset data accuracy. Experience & Skills: Sector Expertise: Proven experience in housing, property, or asset-focused environments. System Management: A track record of maintaining databases, managing ICT systems, and overseeing related supplier contracts. Leadership: Experience leading a team to deliver measurable improvements in data quality and system performance. Analytical Mindset: Strong problem-solving abilities with the capacity to manage competing priorities under tight deadlines. Communication: Excellent verbal and written skills, with the confidence to present to residents, councillors, and senior management. Technical Knowledge: Familiarity with asset management systems, maintenance planning, and modern digital transformation tools.
Feb 15, 2026
Full time
Contract: 3 Months + Day Rate : £450 We are looking for a Data Quality and Systems Manager to lead the digital transformation and data integrity of a major Housing Directorate managing over 21,000 homes. As the lead for our Data Quality & Systems function, you will bridge the gap between technical system architecture and frontline service delivery. You will be responsible for embedding a data-led culture, ensuring our systems are integrated, compliant, and future-ready. Key Responsibilities: Strategic Leadership: Develop and implement a comprehensive Asset Data Strategy to support long-term investment and statutory obligations. System Optimisation: Oversee system architecture, ensuring seamless integration between housing asset, finance, and operational platforms. Governance & Compliance: Establish robust data governance frameworks and quality assurance processes in line with GDPR and ICT security principles. Insight & Reporting: Provide high-level data analysis to support the HRA Business Plan and Asset Management Strategy, delivering clear insights to senior stakeholders. Team Management: Lead and mentor a dedicated team, including a Business Analyst, Officer, and Administrator. Continuous Improvement: Support digital infrastructure upgrades, including BIM and AutoCAD, to sharpen asset data accuracy. Experience & Skills: Sector Expertise: Proven experience in housing, property, or asset-focused environments. System Management: A track record of maintaining databases, managing ICT systems, and overseeing related supplier contracts. Leadership: Experience leading a team to deliver measurable improvements in data quality and system performance. Analytical Mindset: Strong problem-solving abilities with the capacity to manage competing priorities under tight deadlines. Communication: Excellent verbal and written skills, with the confidence to present to residents, councillors, and senior management. Technical Knowledge: Familiarity with asset management systems, maintenance planning, and modern digital transformation tools.
Customer Resolution & Journey Consultant We are hiring a Customer Resolution & Journey Consultant to diagnose onboarding and adoption bottlenecks within a regulated utility environment and convert real customer friction into structured, actionable insight. This is not a contact centre role. It is an evidence-led diagnostic position embedded within a wider digital and operational transformation programme. Location Manchester, Bradford or Leeds Hybrid, with travel to Bradford as required (3 days) The Role You will investigate cases where a customer's onboarding or journey progression has stalled and identify blind spots within process, workflow, ownership or system configuration. You will: Lead structured conversations to clarify what happened vs what should have happened Reconstruct full journey timelines across systems, teams and handoffs Identify breakdowns in workflow, unclear ownership, missing data, system triggers or communication gaps Gather structured evidence and produce concise, Business Analyst-ready case packs Highlight recurring bottlenecks affecting onboarding and adoption Provide weekly insight into systemic blockers and failure patterns Close the loop with clear next steps and accountable ownership This role turns individual friction points into programme-level improvement actions. What We're Looking For Strong structured questioning and diagnostic thinking Experience handling complex escalations or sensitive cases Excellent written documentation and evidence summarisation Ability to think in processes, workflows and handoffs Comfortable working cross-functionally with Business Analysts, product teams and operational leads Ideally, you will have: Been part of projects implementing new systems, CRM platforms, workflow tools or process improvements Contributed to system rollouts, change initiatives or service transformation work Experience feeding frontline insight back into programme or improvement teams Utilities experience is helpful but not essential. Experience working in regulated, structured environments is more important. Why Join You will work on customer journeys that directly impact live projects and regulated outcomes, contributing to measurable onboarding improvements and broader transformation initiatives. To apply, send your CV and optionally include a short example of how you would summarise a stalled onboarding case, the evidence you would gather, and how you would report it for improvement action
Feb 14, 2026
Full time
Customer Resolution & Journey Consultant We are hiring a Customer Resolution & Journey Consultant to diagnose onboarding and adoption bottlenecks within a regulated utility environment and convert real customer friction into structured, actionable insight. This is not a contact centre role. It is an evidence-led diagnostic position embedded within a wider digital and operational transformation programme. Location Manchester, Bradford or Leeds Hybrid, with travel to Bradford as required (3 days) The Role You will investigate cases where a customer's onboarding or journey progression has stalled and identify blind spots within process, workflow, ownership or system configuration. You will: Lead structured conversations to clarify what happened vs what should have happened Reconstruct full journey timelines across systems, teams and handoffs Identify breakdowns in workflow, unclear ownership, missing data, system triggers or communication gaps Gather structured evidence and produce concise, Business Analyst-ready case packs Highlight recurring bottlenecks affecting onboarding and adoption Provide weekly insight into systemic blockers and failure patterns Close the loop with clear next steps and accountable ownership This role turns individual friction points into programme-level improvement actions. What We're Looking For Strong structured questioning and diagnostic thinking Experience handling complex escalations or sensitive cases Excellent written documentation and evidence summarisation Ability to think in processes, workflows and handoffs Comfortable working cross-functionally with Business Analysts, product teams and operational leads Ideally, you will have: Been part of projects implementing new systems, CRM platforms, workflow tools or process improvements Contributed to system rollouts, change initiatives or service transformation work Experience feeding frontline insight back into programme or improvement teams Utilities experience is helpful but not essential. Experience working in regulated, structured environments is more important. Why Join You will work on customer journeys that directly impact live projects and regulated outcomes, contributing to measurable onboarding improvements and broader transformation initiatives. To apply, send your CV and optionally include a short example of how you would summarise a stalled onboarding case, the evidence you would gather, and how you would report it for improvement action
Product Analyst - ENG Talent & Learning Location London Business Area Engineering and CTO Ref # Description & Requirements About Employee Experience at Bloomberg: A great employee experience is foundational to our ability to build world-class products and services for our clients. At Bloomberg, our internal platforms reflect our commitment to creating a workplace that is inclusive, informed, and connected. Our employee experience stack supports every Bloomberg employee in doing their best work, both individually and as part of our global community. Our mission is to ensure that all employees feel engaged, empowered, and inspired through seamless, intuitive, and impactful platforms that foster collaboration, promote inclusivity, and celebrate our shared values-whether in the office or remote. Employee Engagement Systems is central to our mission, creating and supporting the digital tools that bring Bloomberg employees together, foster our culture, and connect us to the broader world through philanthropy, events, and communication. This includes the tools that power employee inclusion, corporate news and events, and organizational discovery-helping employees understand the people, teams, and structure around them to build meaningful connections and navigate the company with confidence. Our team The ENG Talent & Learning team is part of the Engineering Product organization, focused on building internal tools that power the company's ability to attract and hire top talent. Our mission is to enhance recruiter effectiveness and candidate experience by combining thoughtful product design with smart use of AI and SaaS technologies. What we do: Build and enhance internal recruiting tools and platforms, with a focus on high-impact workflows Configure and extend SaaS systems (e.g., Avature) to support global recruiting operations Partner with cross-functional teams to identify user needs and system dependencies Leverage AI and automation to improve efficiency and decision-making in the hiring process Provide insights that guide roadmap planning, adoption, and optimization Ensure recruiting tools meet enterprise standards for compliance, privacy, and scalability The role As a Product Analyst, you'll play a key role in shaping internal recruiting products. You'll work closely with PMs, engineers, and talent stakeholders to analyze workflows, uncover insights, and inform product decisions. You'll be hands on with systems like Avature - helping to configure features, evaluate usage, and support ongoing improvements. Your work will directly impact recruiter productivity, hiring velocity, and user satisfaction across global teams. We'll trust you to: Partner with product managers to deliver seamless, intuitive, and user centric experiences that support scalable, compliant, and impactful recruiting solutions Conduct user research and workflow analysis across recruiting and talent operations Define and manage configurations within SaaS platforms (e.g., Avature), including workflows, portals, forms, and reports Analyze usage data, operational metrics, and stakeholder feedback to inform priorities Identify AI opportunities that enhance recruiter efficiency or candidate experience Support build vs buy decisions and integrations across the recruiting tech stack Track adoption, performance, and system health across key tools and features Contribute to documentation, stakeholder communications, and enablement materials You'll need to have 4+ years of proven experience in a product, business, or systems analyst role 3 5 years of hands on experience with Avature (implementation, configuration, or administration) or similar Recruitment ATS system Strong understanding of recruiting systems, ATS/CRM tools, and talent workflows Comfort managing SaaS configurations in an enterprise environment Excellent communication and collaboration skills across technical and non technical teams Familiarity with agile product development and iterative delivery practices Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success. Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Feb 13, 2026
Full time
Product Analyst - ENG Talent & Learning Location London Business Area Engineering and CTO Ref # Description & Requirements About Employee Experience at Bloomberg: A great employee experience is foundational to our ability to build world-class products and services for our clients. At Bloomberg, our internal platforms reflect our commitment to creating a workplace that is inclusive, informed, and connected. Our employee experience stack supports every Bloomberg employee in doing their best work, both individually and as part of our global community. Our mission is to ensure that all employees feel engaged, empowered, and inspired through seamless, intuitive, and impactful platforms that foster collaboration, promote inclusivity, and celebrate our shared values-whether in the office or remote. Employee Engagement Systems is central to our mission, creating and supporting the digital tools that bring Bloomberg employees together, foster our culture, and connect us to the broader world through philanthropy, events, and communication. This includes the tools that power employee inclusion, corporate news and events, and organizational discovery-helping employees understand the people, teams, and structure around them to build meaningful connections and navigate the company with confidence. Our team The ENG Talent & Learning team is part of the Engineering Product organization, focused on building internal tools that power the company's ability to attract and hire top talent. Our mission is to enhance recruiter effectiveness and candidate experience by combining thoughtful product design with smart use of AI and SaaS technologies. What we do: Build and enhance internal recruiting tools and platforms, with a focus on high-impact workflows Configure and extend SaaS systems (e.g., Avature) to support global recruiting operations Partner with cross-functional teams to identify user needs and system dependencies Leverage AI and automation to improve efficiency and decision-making in the hiring process Provide insights that guide roadmap planning, adoption, and optimization Ensure recruiting tools meet enterprise standards for compliance, privacy, and scalability The role As a Product Analyst, you'll play a key role in shaping internal recruiting products. You'll work closely with PMs, engineers, and talent stakeholders to analyze workflows, uncover insights, and inform product decisions. You'll be hands on with systems like Avature - helping to configure features, evaluate usage, and support ongoing improvements. Your work will directly impact recruiter productivity, hiring velocity, and user satisfaction across global teams. We'll trust you to: Partner with product managers to deliver seamless, intuitive, and user centric experiences that support scalable, compliant, and impactful recruiting solutions Conduct user research and workflow analysis across recruiting and talent operations Define and manage configurations within SaaS platforms (e.g., Avature), including workflows, portals, forms, and reports Analyze usage data, operational metrics, and stakeholder feedback to inform priorities Identify AI opportunities that enhance recruiter efficiency or candidate experience Support build vs buy decisions and integrations across the recruiting tech stack Track adoption, performance, and system health across key tools and features Contribute to documentation, stakeholder communications, and enablement materials You'll need to have 4+ years of proven experience in a product, business, or systems analyst role 3 5 years of hands on experience with Avature (implementation, configuration, or administration) or similar Recruitment ATS system Strong understanding of recruiting systems, ATS/CRM tools, and talent workflows Comfort managing SaaS configurations in an enterprise environment Excellent communication and collaboration skills across technical and non technical teams Familiarity with agile product development and iterative delivery practices Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success. Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Select how often (in days) to receive an alert: Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role We're looking for a visionary cybersecurity leader to drive the transformation of our global Security Operations Center. Reporting to the Chief Security Officer, you will architect and scale a next generation SOC - advancing incident response, integrating cutting edge threat intelligence, and strengthening the systems that protect and sustain our digital operations. This is an opportunity to build something exceptional and lead a team that redefines how we approach cyber defence and resilience. What you will do Lead, develop, and inspire a high performing team of SOC analysts and engineers. Define and implement cyber defence strategies aligned with business priorities and risk posture. Act as the senior escalation point for complex security incidents and coordinate cross functional responses. Threat and Vulnerability Management Integrate advanced threat intelligence into detection and response workflows to identify emerging threats proactively. Develop an automated, risk based vulnerability management programme to reduce attack surface. Collaborate with intelligence sharing communities to enhance situational awareness. Translate threat intelligence into actionable security measures for stakeholders. Oversee monitoring and analysis of network traffic, IDS alerts, and security logs. Ensure accurate prioritisation and build high fidelity alerting. Lead escalation and resolution efforts across internal and external partners. Build a proactive threat hunting capability and partner with industry experts. Enhance security monitoring tools, processes, and detection logic. Stay ahead of current vulnerabilities, attack techniques, and countermeasures. Ensure thorough documentation of cases, procedures, and investigations. What we're looking for Technical Expertise Deep understanding of security operations, threat intelligence and incident response frameworks. Knowledge of intrusion detection, operating systems (Windows/UNIX), web technologies and telco networks.Hands on experience developing custom detections and leading threat hunting. Familiarity with cloud security operations and automation/orchestration. Telecoms experience is a strong advantage. Leadership Skills Excellent communication skills with the ability to simplify complex concepts. Proven experience leading global teams and making decisions in high ambiguity environments. Strong analytical and problem solving skills for complex security challenges. Ability to build strong, collaborative relationships across a global organisation. A growth mindset - resilient, curious, and solutions oriented. Preferred Experience 8+ years in cybersecurity operations, with at least 3 in a leadership role. Experience integrating threat intelligence into SOC workflows. Certifications such as CISSP, GIAC or equivalent are a plus. What we offer you: Looking to make a mark? At Colt, you'll make a difference. Because around here, we empower people. We don't tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you'll be encouraged to be yourself because we believe that's what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most recently we have: Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages. Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring - take a look at 'Our People' site including our Empowered Women in Tech. Job Segment: Operations Manager, Data Center, Cyber Security, Work from Home, Unix, Operations, Technology, Security, Contract
Feb 12, 2026
Full time
Select how often (in days) to receive an alert: Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role We're looking for a visionary cybersecurity leader to drive the transformation of our global Security Operations Center. Reporting to the Chief Security Officer, you will architect and scale a next generation SOC - advancing incident response, integrating cutting edge threat intelligence, and strengthening the systems that protect and sustain our digital operations. This is an opportunity to build something exceptional and lead a team that redefines how we approach cyber defence and resilience. What you will do Lead, develop, and inspire a high performing team of SOC analysts and engineers. Define and implement cyber defence strategies aligned with business priorities and risk posture. Act as the senior escalation point for complex security incidents and coordinate cross functional responses. Threat and Vulnerability Management Integrate advanced threat intelligence into detection and response workflows to identify emerging threats proactively. Develop an automated, risk based vulnerability management programme to reduce attack surface. Collaborate with intelligence sharing communities to enhance situational awareness. Translate threat intelligence into actionable security measures for stakeholders. Oversee monitoring and analysis of network traffic, IDS alerts, and security logs. Ensure accurate prioritisation and build high fidelity alerting. Lead escalation and resolution efforts across internal and external partners. Build a proactive threat hunting capability and partner with industry experts. Enhance security monitoring tools, processes, and detection logic. Stay ahead of current vulnerabilities, attack techniques, and countermeasures. Ensure thorough documentation of cases, procedures, and investigations. What we're looking for Technical Expertise Deep understanding of security operations, threat intelligence and incident response frameworks. Knowledge of intrusion detection, operating systems (Windows/UNIX), web technologies and telco networks.Hands on experience developing custom detections and leading threat hunting. Familiarity with cloud security operations and automation/orchestration. Telecoms experience is a strong advantage. Leadership Skills Excellent communication skills with the ability to simplify complex concepts. Proven experience leading global teams and making decisions in high ambiguity environments. Strong analytical and problem solving skills for complex security challenges. Ability to build strong, collaborative relationships across a global organisation. A growth mindset - resilient, curious, and solutions oriented. Preferred Experience 8+ years in cybersecurity operations, with at least 3 in a leadership role. Experience integrating threat intelligence into SOC workflows. Certifications such as CISSP, GIAC or equivalent are a plus. What we offer you: Looking to make a mark? At Colt, you'll make a difference. Because around here, we empower people. We don't tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you'll be encouraged to be yourself because we believe that's what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most recently we have: Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages. Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring - take a look at 'Our People' site including our Empowered Women in Tech. Job Segment: Operations Manager, Data Center, Cyber Security, Work from Home, Unix, Operations, Technology, Security, Contract
BRITISH BOARD OF FILM CLASSIFICATION
City Of Westminster, London
JOB PROFILE Job Title: IT Support Analyst Department: Central Services Reports To: Central Services Manager Location: 3 Soho Square, London W1D 3HD (100% office-based) Hours: 40 hours per week, Monday to Friday, 9:00am - 6:00pm Contract: Permanent Job Purpose To provide first-line IT support to all BBFC staff, ensuring the smooth operation of IT systems and services. The role involves administering the IT service desk, resolving technical issues, and maintaining hardware and software across the organisation. This is an excellent opportunity for someone looking to develop their IT career in a dynamic and unique environment. Key Responsibilities Service Desk: Triage incoming IT support requests via Freshdesk, ensuring tickets are logged, prioritised, and resolved within agreed SLAs Provide first-line technical support to approximately 50 staff members, both on-site and remote Monitor and meet KPIs including response times, resolution rates, and customer satisfaction Escalate complex issues to senior technical staff or 3rd party vendors as appropriate Hardware Support: Configure, deploy, and maintain PC laptops, Chromebooks, and associated peripherals Support in-house audio-visual equipment including presentation and video conferencing systems Perform hardware diagnostics and repairs, arranging warranty replacements where necessary Administer IT asset inventory and lifecycle, including procurement recommendations Software & Systems Support: Provide support for Google Workspace (Gmail, Drive, Calendar, Meet, Docs, Sheets) Support Windows 11 and ChromeOS environments, including troubleshooting and updates Assist users with standard office applications and business systems Daily support and maintenance for in-house audio-visual equipment including presentation and video conferencing systems Network & Security Support: Provide basic network support Support security initiatives including software rollouts, testing, and compliance activities Adhere to and help enforce IT security policies and procedures General: Maintain clear and accurate documentation of IT processes and procedures Contribute to IT projects and system improvements as required Keep up to date with technology developments and best practices PERSON SPECIFICATION IT Support Analyst Essential Criteria Experience & Qualifications: Minimum of 2 years' experience in a dedicated IT support or Service Desk role. Demonstrable experience using professional service desk ticketing systems Proven track record of providing high-quality support within a professional office environment. Technical Skills: Advance knowledge of Windows 11 and ChromeOSenvironments. High level of Proficiency with Google Workspace (Gmail, Drive, Calendar, Meet, Docs, Sheets) Experience in hardware configuration and troubleshooting for laptops and Chromebooks. Understanding of user account management and access control Personal Qualities: Excellent customer service skills with a patient, user-centric approach. Strong problem-solving abilities and logical thinking or Strong analytical and problem-solving abilities with a logical approach to troubleshooting. A disciplined approach to IT governance, data protection (GDPR), and security protocols. Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical staff. Ability to work independently and as part of a team A commitment to continuous learning and professional development Desirable Criteria: ITIL Foundation certification or equivalent understanding of IT service management CompTIA A+, Google IT Support Professional Certificate, or similar qualification Experience with Freshdesk or similar service desk platforms Basic networking knowledge (DNS, DHCP, TCP/IP) Experience with IT asset management Interest in or experience with security practices What We Offer: Salary: £28,000 to £33,000 per annum Contract: Permanent Full Time: 40 hours per week Location: 3 Soho Square, London W1D 3HD (Fully office-based) 25 days holiday per full year (increasing by one day each year to a maximum 30 days) Group personal pension plan Non-contributory life assurance Employee assistance support Be part of a dynamic, forward-thinking organisation at the forefront of film and digital content regulation. A supportive and inclusive work environment that values diversity and promotes professional development. Structured opportunities for professional growth and development, including dedicated training.
Feb 12, 2026
Full time
JOB PROFILE Job Title: IT Support Analyst Department: Central Services Reports To: Central Services Manager Location: 3 Soho Square, London W1D 3HD (100% office-based) Hours: 40 hours per week, Monday to Friday, 9:00am - 6:00pm Contract: Permanent Job Purpose To provide first-line IT support to all BBFC staff, ensuring the smooth operation of IT systems and services. The role involves administering the IT service desk, resolving technical issues, and maintaining hardware and software across the organisation. This is an excellent opportunity for someone looking to develop their IT career in a dynamic and unique environment. Key Responsibilities Service Desk: Triage incoming IT support requests via Freshdesk, ensuring tickets are logged, prioritised, and resolved within agreed SLAs Provide first-line technical support to approximately 50 staff members, both on-site and remote Monitor and meet KPIs including response times, resolution rates, and customer satisfaction Escalate complex issues to senior technical staff or 3rd party vendors as appropriate Hardware Support: Configure, deploy, and maintain PC laptops, Chromebooks, and associated peripherals Support in-house audio-visual equipment including presentation and video conferencing systems Perform hardware diagnostics and repairs, arranging warranty replacements where necessary Administer IT asset inventory and lifecycle, including procurement recommendations Software & Systems Support: Provide support for Google Workspace (Gmail, Drive, Calendar, Meet, Docs, Sheets) Support Windows 11 and ChromeOS environments, including troubleshooting and updates Assist users with standard office applications and business systems Daily support and maintenance for in-house audio-visual equipment including presentation and video conferencing systems Network & Security Support: Provide basic network support Support security initiatives including software rollouts, testing, and compliance activities Adhere to and help enforce IT security policies and procedures General: Maintain clear and accurate documentation of IT processes and procedures Contribute to IT projects and system improvements as required Keep up to date with technology developments and best practices PERSON SPECIFICATION IT Support Analyst Essential Criteria Experience & Qualifications: Minimum of 2 years' experience in a dedicated IT support or Service Desk role. Demonstrable experience using professional service desk ticketing systems Proven track record of providing high-quality support within a professional office environment. Technical Skills: Advance knowledge of Windows 11 and ChromeOSenvironments. High level of Proficiency with Google Workspace (Gmail, Drive, Calendar, Meet, Docs, Sheets) Experience in hardware configuration and troubleshooting for laptops and Chromebooks. Understanding of user account management and access control Personal Qualities: Excellent customer service skills with a patient, user-centric approach. Strong problem-solving abilities and logical thinking or Strong analytical and problem-solving abilities with a logical approach to troubleshooting. A disciplined approach to IT governance, data protection (GDPR), and security protocols. Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical staff. Ability to work independently and as part of a team A commitment to continuous learning and professional development Desirable Criteria: ITIL Foundation certification or equivalent understanding of IT service management CompTIA A+, Google IT Support Professional Certificate, or similar qualification Experience with Freshdesk or similar service desk platforms Basic networking knowledge (DNS, DHCP, TCP/IP) Experience with IT asset management Interest in or experience with security practices What We Offer: Salary: £28,000 to £33,000 per annum Contract: Permanent Full Time: 40 hours per week Location: 3 Soho Square, London W1D 3HD (Fully office-based) 25 days holiday per full year (increasing by one day each year to a maximum 30 days) Group personal pension plan Non-contributory life assurance Employee assistance support Be part of a dynamic, forward-thinking organisation at the forefront of film and digital content regulation. A supportive and inclusive work environment that values diversity and promotes professional development. Structured opportunities for professional growth and development, including dedicated training.
PROBLEM MANAGER Foreign, Commonwealth & Development Office Reference number: 434814 Total Package: £43,500 per annum (London), £40,250 (Milton Keynes), £38,500 (East Kilbride) Contract: Permanent Location: London, Milton Keynes or East Kilbride We lead the UK's diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes. Your role with us Problem Manager sits within the Service Centre function in the Information and Digital Directorate. You'll be responsible for the resolution and control of the root causes of incidents in the IT infrastructure. The FCDO is in a time of transformation. We're transitioning our internal systems, landing new digital products, and expanding existing digital products. Continuously, we're working to improve digital services to provide the best user experience. As Problem Manager, you'll conduct thorough investigations to identify the root causes of incidents and errors within the IT infrastructure. Own issues until they're resolved, mitigated or taken over. You'll manage service components to ensure they meet business needs and key performance indicators (KPIs). To minimise disruption to services, you'll develop and implement strategies to resolve identified problems and prevent the reoccurrence of incidents. You'll identify opportunities for process optimisation. Plus, you'll implement and supervise change requests, ensuring that service quality is maintained. We'd like you to create an environment that motivates and empowers teams. You will manage a small team of Problem Analysts, ensuring their dedication to user demand and helping them to realise their career aspirations within digital. Also, you'll identify the best team makeup depending on the situation and recognising and dealing with issues. You'll need to be comfortable explaining the basic principles of IT standard continuity management processes and procedures. Who we're looking for You're committed to striving for continuous improvement - through identifying process optimisation opportunities and contributing to the implementation of solutions. Skilled at problem solving, your adept at resolving and controlling the root causes of incidents preventing their recurrence. You're familiar with the core technical concepts related to the role and apply them with guidance. You take initiative at work: owning issues until they are resolved or a new owner is secured. Plus, you're willing to learn and implement change requests, applying change control procedures to promote successful outcomes. Collaboration is key for you. Working effectively with technical teams, testing, service assurance, and product managers to ensure exceptional digital service delivery. We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension. Use your talent and experience to shape our nation's future, and deliver tangible improvements to millions of lives, including your own. Apply before 11:55 pm on Monday 16th March 2026.
Feb 12, 2026
Full time
PROBLEM MANAGER Foreign, Commonwealth & Development Office Reference number: 434814 Total Package: £43,500 per annum (London), £40,250 (Milton Keynes), £38,500 (East Kilbride) Contract: Permanent Location: London, Milton Keynes or East Kilbride We lead the UK's diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes. Your role with us Problem Manager sits within the Service Centre function in the Information and Digital Directorate. You'll be responsible for the resolution and control of the root causes of incidents in the IT infrastructure. The FCDO is in a time of transformation. We're transitioning our internal systems, landing new digital products, and expanding existing digital products. Continuously, we're working to improve digital services to provide the best user experience. As Problem Manager, you'll conduct thorough investigations to identify the root causes of incidents and errors within the IT infrastructure. Own issues until they're resolved, mitigated or taken over. You'll manage service components to ensure they meet business needs and key performance indicators (KPIs). To minimise disruption to services, you'll develop and implement strategies to resolve identified problems and prevent the reoccurrence of incidents. You'll identify opportunities for process optimisation. Plus, you'll implement and supervise change requests, ensuring that service quality is maintained. We'd like you to create an environment that motivates and empowers teams. You will manage a small team of Problem Analysts, ensuring their dedication to user demand and helping them to realise their career aspirations within digital. Also, you'll identify the best team makeup depending on the situation and recognising and dealing with issues. You'll need to be comfortable explaining the basic principles of IT standard continuity management processes and procedures. Who we're looking for You're committed to striving for continuous improvement - through identifying process optimisation opportunities and contributing to the implementation of solutions. Skilled at problem solving, your adept at resolving and controlling the root causes of incidents preventing their recurrence. You're familiar with the core technical concepts related to the role and apply them with guidance. You take initiative at work: owning issues until they are resolved or a new owner is secured. Plus, you're willing to learn and implement change requests, applying change control procedures to promote successful outcomes. Collaboration is key for you. Working effectively with technical teams, testing, service assurance, and product managers to ensure exceptional digital service delivery. We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension. Use your talent and experience to shape our nation's future, and deliver tangible improvements to millions of lives, including your own. Apply before 11:55 pm on Monday 16th March 2026.
Foreign, Commonwealth & Development Office
Milton Keynes, Buckinghamshire
We lead the UK's diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes. Your role with us This is an exciting opportunity to be part of the Information and Digital Directorate. We scope, build, and iterate digital products and services to support and enable FCDO to operate. The FCDO is in a time of transformation. We are transitioning our internal systems, landing new digital products, and expanding existing digital products. Continuously, we are working to improve digital services to provide the best user experience. As Lead Business Analyst, you will provide expertise and represent the FCDO and business analysis across government. You will build relationships with stakeholders to gain the insights we need to deliver impactful projects. You will manage a team of Business Analysts, ensuring that they have professional development plans. Plus, you will demonstrate and promote agile delivery and Government Digital Service principles in all new digital product developments. As well as this, you will carry out a range of design tasks such as user research, process mapping and developing service scenarios to complete service experience. We would also like you to contribute to the development of the UK Labs team and build wider understanding of user-centred design across the FCDO. Working in the Information and Digital Directorate, you will be part of an integrated working environment with policy and operations. You will shape digital services within your Directorate and beyond. With the opportunity to travel to overseas consulates, high commissions and embassies to support product development. Who we're looking for A natural problem solver, you will bring experience of digital transformation and user-centred design. Translating complex business into well-designed, well-developed digital products drive your enthusiasm. You are comfortable collaborating in multi-disciplinary teams so that there is synergy across digital delivery: including design, content, data analysis and user research. You are also familiar with engaging with users, as well as using qualitative and quantitative data to identify how their needs can be met by products and services. You possess experience with Agile sprint planning and knowledge of Agile methodologies to support productivity improvements. You are confident working in a fast-paced, evolving environment, leaning on an iterative method and flexible approach to enable rapid delivery. Finally, you are keen to play an active role in FCDO and wider government business analysis community, sharing your learning and celebrating progress made by other people and teams. We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension. We encourage applications from all communities, so that we reflect the very best of 21st century Britain. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension. Use your talent and experience to shape our nation's future, and deliver tangible improvements to millions of lives, including your own. Closing date: 9 March 2026.
Feb 11, 2026
Full time
We lead the UK's diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes. Your role with us This is an exciting opportunity to be part of the Information and Digital Directorate. We scope, build, and iterate digital products and services to support and enable FCDO to operate. The FCDO is in a time of transformation. We are transitioning our internal systems, landing new digital products, and expanding existing digital products. Continuously, we are working to improve digital services to provide the best user experience. As Lead Business Analyst, you will provide expertise and represent the FCDO and business analysis across government. You will build relationships with stakeholders to gain the insights we need to deliver impactful projects. You will manage a team of Business Analysts, ensuring that they have professional development plans. Plus, you will demonstrate and promote agile delivery and Government Digital Service principles in all new digital product developments. As well as this, you will carry out a range of design tasks such as user research, process mapping and developing service scenarios to complete service experience. We would also like you to contribute to the development of the UK Labs team and build wider understanding of user-centred design across the FCDO. Working in the Information and Digital Directorate, you will be part of an integrated working environment with policy and operations. You will shape digital services within your Directorate and beyond. With the opportunity to travel to overseas consulates, high commissions and embassies to support product development. Who we're looking for A natural problem solver, you will bring experience of digital transformation and user-centred design. Translating complex business into well-designed, well-developed digital products drive your enthusiasm. You are comfortable collaborating in multi-disciplinary teams so that there is synergy across digital delivery: including design, content, data analysis and user research. You are also familiar with engaging with users, as well as using qualitative and quantitative data to identify how their needs can be met by products and services. You possess experience with Agile sprint planning and knowledge of Agile methodologies to support productivity improvements. You are confident working in a fast-paced, evolving environment, leaning on an iterative method and flexible approach to enable rapid delivery. Finally, you are keen to play an active role in FCDO and wider government business analysis community, sharing your learning and celebrating progress made by other people and teams. We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension. We encourage applications from all communities, so that we reflect the very best of 21st century Britain. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension. Use your talent and experience to shape our nation's future, and deliver tangible improvements to millions of lives, including your own. Closing date: 9 March 2026.
