This is an exciting opportunity to join Runnymede Borough Council as we continue our positive work transforming how we manage, govern, and use property-related data across our operational and investment portfolios. As the Data Guardian Analyst, you will play a pivotal role in shaping a modern, insight driven approach to asset management. As the Data Guardian Analyst, you will: Maintain a single source of truth for all property, FM, and asset data, ensuring accuracy and consistency across systems. Design and implement data quality protocols including validation checks, audit trails, and compliance controls. Develop dashboards and performance reports that provide senior leaders with clear, actionable insights. Support strategic property reviews and investment decisions through high quality data analysis and forecasting. Collaborate with IT and external providers to streamline system integration, including upcoming enhancements to Concerto and FM platforms. Act as a data liaison across teams including Asset & Regeneration, finance, legal, and FM, ensuring shared understanding and coordinated action. Deliver training and build data literacy across the Council, helping colleagues understand the value of accurate, well managed data. Explore AI and automation opportunities to improve predictive modelling and future state data architecture. Contribute to risk profiling and investment planning by analysing trends, forecasting budget impacts, and supporting long term planning. One of the most exciting upcoming projects you'll help lead is the Council-wide integration of property and FM data systems, creating a unified digital ecosystem that will transform how decisions are made and how assets are managed. Hybrid working 3 days in the office, 2 days working from home Flexible working and Flexi-leave 29 Days annual leave, plus bank holidays Excellent Pension Scheme Free Parking Training and development opportunities Payment of one professional membership per annum Cycle to work + further related discounts Season ticket loan Health insurance plan after 1 years' service/Dental after 3 years' service Employee Assistance Programme (EAP) About You We're looking for a confident, data driven professional who can turn complex property information into clear, strategic insight. You should bring: Expert knowledge of property asset data systems like Concerto and FM platforms Strong understanding of data governance , GDPR, compliance frameworks, and audit standards Proven experience in data analysis and reporting within estates, FM, or asset management Advanced analytical skills with the ability to simplify complex datasets High proficiency in Excel, Power BI, and property software Experience designing dashboards and performance reports for senior leaders Excellent communication skills and confidence working across teams and with external partners Ability to juggle priorities , triage requests, and streamline workflows Experience supporting digital transformation or service redesign About Runnymede Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award winning departments. As a Borough Council, we are committed to our core values which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision. Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles. £41,499 - £50,480 per annum (Career graded role up to £66,923)
Jan 30, 2026
Full time
This is an exciting opportunity to join Runnymede Borough Council as we continue our positive work transforming how we manage, govern, and use property-related data across our operational and investment portfolios. As the Data Guardian Analyst, you will play a pivotal role in shaping a modern, insight driven approach to asset management. As the Data Guardian Analyst, you will: Maintain a single source of truth for all property, FM, and asset data, ensuring accuracy and consistency across systems. Design and implement data quality protocols including validation checks, audit trails, and compliance controls. Develop dashboards and performance reports that provide senior leaders with clear, actionable insights. Support strategic property reviews and investment decisions through high quality data analysis and forecasting. Collaborate with IT and external providers to streamline system integration, including upcoming enhancements to Concerto and FM platforms. Act as a data liaison across teams including Asset & Regeneration, finance, legal, and FM, ensuring shared understanding and coordinated action. Deliver training and build data literacy across the Council, helping colleagues understand the value of accurate, well managed data. Explore AI and automation opportunities to improve predictive modelling and future state data architecture. Contribute to risk profiling and investment planning by analysing trends, forecasting budget impacts, and supporting long term planning. One of the most exciting upcoming projects you'll help lead is the Council-wide integration of property and FM data systems, creating a unified digital ecosystem that will transform how decisions are made and how assets are managed. Hybrid working 3 days in the office, 2 days working from home Flexible working and Flexi-leave 29 Days annual leave, plus bank holidays Excellent Pension Scheme Free Parking Training and development opportunities Payment of one professional membership per annum Cycle to work + further related discounts Season ticket loan Health insurance plan after 1 years' service/Dental after 3 years' service Employee Assistance Programme (EAP) About You We're looking for a confident, data driven professional who can turn complex property information into clear, strategic insight. You should bring: Expert knowledge of property asset data systems like Concerto and FM platforms Strong understanding of data governance , GDPR, compliance frameworks, and audit standards Proven experience in data analysis and reporting within estates, FM, or asset management Advanced analytical skills with the ability to simplify complex datasets High proficiency in Excel, Power BI, and property software Experience designing dashboards and performance reports for senior leaders Excellent communication skills and confidence working across teams and with external partners Ability to juggle priorities , triage requests, and streamline workflows Experience supporting digital transformation or service redesign About Runnymede Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award winning departments. As a Borough Council, we are committed to our core values which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision. Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles. £41,499 - £50,480 per annum (Career graded role up to £66,923)
At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market-leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role The NSIPs Project Manager will play a critical role in supporting major infrastructure projects through the Development Consent Order (DCO) process, helping clients manage consenting risk and deliver high-quality environmental mitigation. Working across a portfolio of Nationally Significant Infrastructure Projects, the role combines advisory support, strategic plan development, land targeting and acquisition oversight and practical delivery. The postholder will lead the coordination of multidisciplinary internal teams to define, design and implement Biodiversity Net Gain (BNG) and wider environmental and social mitigation solutions that are robust, deliverable and aligned with the DCO process. This role is particularly suited to candidates with a land agency background associated with NSIPs and delivering on consenting requirements, including those who have worked within in-house land acquisition teams at UK infrastructure organisations, or within third-party consultancies supporting these organisations to identify, secure and manage land for NSIPs. A solid understanding of Environmental Impact Assessment (EIA), and either an ecological/BNG background or experience environmental planning or infrastructure delivery is also desirable. The role requires strong NSIP/DCO expertise and a working knowledge of land acquisition for environmental mitigation, enabling effective translation between land, planning, ecological and delivery considerations. Key responsibilities Act as Project Manager for Environment Bank's NSIP commissions, ensuring projects and services are delivered on time, to scope and budget. Provide expert input and coordination support to NSIP clients throughout the DCO lifecycle, from early feasibility through to consent and implementation. Coordinate multidisciplinary internal teams including Land, Ecology, Sales/Commercial, Finance, Science and Verification. Manage the development of feasibility studies to identify appropriate BNG, environmental mitigation and enhancement requirements for NSIPs. Support the definition of environmental mitigation strategies, including how BNG and wider environmental and social benefits will be delivered on the ground. Oversee the transition from advisory and strategy development into practical delivery and implementation of habitat creation and management. Act as a key internal and external point of contact, building strong working relationships with clients, consultants and statutory stakeholders. Ensure alignment between DCO requirements, EIA / HRA outputs, consultation outcomes and Environment Bank delivery models. Identify and manage project risks, particularly relating to consenting, programme, cost and delivery. Contribute to continuous improvement of Environment Bank's NSIP proposition, processes and project management approaches. Essential 5-10 years' relevant experience in land acquisition, land agency, infrastructure development or environmental planning. Demonstrable experience working on Nationally Significant Infrastructure Projects (NSIPs). Strong understanding of the Development Consent Order (DCO) process and how NSIPs are consented in the UK. Background in land acquisition, land agency or land strategy, either in-house within a renewables or infrastructure organisation or within a consultancy supporting such organisations. Experience coordinating multidisciplinary teams and managing complex workstreams. Good working knowledge of Environmental Impact Assessment (EIA) and its role in the DCO process. Ability to understand and integrate ecological, habitat and environmental mitigation requirements into land-led project delivery. Excellent stakeholder management, negotiation and communication skills. Strong organisational and project management capability. Desirable Ecological background or strong understanding of Biodiversity Net Gain (BNG), habitat creation and habitat management. Experience working with land acquisition, land agency or land management processes. Experience co-ordinating and acquiring land to deliver environmental mitigation or enhancement for major infrastructure projects. Understanding of wider environmental and social value delivery beyond BNG. Professional qualification in project management, planning, ecology or a related discipline. As an organisation, we believe that work should be fulfilling, inspiring, and balanced, so we're creating a space where our team can thrive, both personally and professionally - providing flexible working arrangements, mental wellbeing support, and more. We offer Performance-based annual bonus up to 10% of salary Pension scheme with employer-matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leaveafter probation Remote and hybrid flexible working options Regional and departmental team co-working days Expenses-paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
Jan 30, 2026
Full time
At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market-leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role The NSIPs Project Manager will play a critical role in supporting major infrastructure projects through the Development Consent Order (DCO) process, helping clients manage consenting risk and deliver high-quality environmental mitigation. Working across a portfolio of Nationally Significant Infrastructure Projects, the role combines advisory support, strategic plan development, land targeting and acquisition oversight and practical delivery. The postholder will lead the coordination of multidisciplinary internal teams to define, design and implement Biodiversity Net Gain (BNG) and wider environmental and social mitigation solutions that are robust, deliverable and aligned with the DCO process. This role is particularly suited to candidates with a land agency background associated with NSIPs and delivering on consenting requirements, including those who have worked within in-house land acquisition teams at UK infrastructure organisations, or within third-party consultancies supporting these organisations to identify, secure and manage land for NSIPs. A solid understanding of Environmental Impact Assessment (EIA), and either an ecological/BNG background or experience environmental planning or infrastructure delivery is also desirable. The role requires strong NSIP/DCO expertise and a working knowledge of land acquisition for environmental mitigation, enabling effective translation between land, planning, ecological and delivery considerations. Key responsibilities Act as Project Manager for Environment Bank's NSIP commissions, ensuring projects and services are delivered on time, to scope and budget. Provide expert input and coordination support to NSIP clients throughout the DCO lifecycle, from early feasibility through to consent and implementation. Coordinate multidisciplinary internal teams including Land, Ecology, Sales/Commercial, Finance, Science and Verification. Manage the development of feasibility studies to identify appropriate BNG, environmental mitigation and enhancement requirements for NSIPs. Support the definition of environmental mitigation strategies, including how BNG and wider environmental and social benefits will be delivered on the ground. Oversee the transition from advisory and strategy development into practical delivery and implementation of habitat creation and management. Act as a key internal and external point of contact, building strong working relationships with clients, consultants and statutory stakeholders. Ensure alignment between DCO requirements, EIA / HRA outputs, consultation outcomes and Environment Bank delivery models. Identify and manage project risks, particularly relating to consenting, programme, cost and delivery. Contribute to continuous improvement of Environment Bank's NSIP proposition, processes and project management approaches. Essential 5-10 years' relevant experience in land acquisition, land agency, infrastructure development or environmental planning. Demonstrable experience working on Nationally Significant Infrastructure Projects (NSIPs). Strong understanding of the Development Consent Order (DCO) process and how NSIPs are consented in the UK. Background in land acquisition, land agency or land strategy, either in-house within a renewables or infrastructure organisation or within a consultancy supporting such organisations. Experience coordinating multidisciplinary teams and managing complex workstreams. Good working knowledge of Environmental Impact Assessment (EIA) and its role in the DCO process. Ability to understand and integrate ecological, habitat and environmental mitigation requirements into land-led project delivery. Excellent stakeholder management, negotiation and communication skills. Strong organisational and project management capability. Desirable Ecological background or strong understanding of Biodiversity Net Gain (BNG), habitat creation and habitat management. Experience working with land acquisition, land agency or land management processes. Experience co-ordinating and acquiring land to deliver environmental mitigation or enhancement for major infrastructure projects. Understanding of wider environmental and social value delivery beyond BNG. Professional qualification in project management, planning, ecology or a related discipline. As an organisation, we believe that work should be fulfilling, inspiring, and balanced, so we're creating a space where our team can thrive, both personally and professionally - providing flexible working arrangements, mental wellbeing support, and more. We offer Performance-based annual bonus up to 10% of salary Pension scheme with employer-matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leaveafter probation Remote and hybrid flexible working options Regional and departmental team co-working days Expenses-paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
Company Description Publicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Job Description The Performics function strategizes and provides digital activation services for global advertisers in over 57+ markets around the world with the aim to deliver the optimal outcome. Our Performance Centre of Excellence drives performance solutions across several channels including social, search, programmatic, commerce and affiliates. We have 30 different nationalities in our teams and work closely with teams from Google, Meta, TradeDesk and Amazon to deliver innovative solutions that helps deliver business results to our clients. About the Role We are seeking a strategic and driven Product Manager, Measurement with hands-on experience in digital media measurement, experimentation, and foundational data science. In this role, you will oversee the development and lifecycle of measurement and experimentation products-from ideation and prototyping through launch and evolution. The product manager will diligently manage the product roadmap, strategically prioritizing product features and enhancements based on thorough market research, to meet the needs of users and align with business objectives. You will work closely with engineering teams to deliver data-science-powered products. A strong emphasis on agile methodologies and agile process implementation is essential for this role. Successful applicants are expected to manage multiple projects, stakeholders and time zones, making it key for them to have strong project management and organization skills. This role requires the ability to both work in startup-like environments and within a large matrixed organization. The candidate needs to be a quick learner, self-starter, pro-active and can work autonomously. This is an ideal role for someone early in their career who has worked in media measurement roles (platform, agency, or analytics), has technical literacy in Python, and is highly motivated to build innovative products in the AI space. Responsibilities Media Measurement Subject Matter Expertise Transform media measurement challenges into product opportunities. Prototype and test Python-based measurement models to support early-stage feature / product exploration Leadership Collaboration & Communication Develop and own the product roadmap, defining near-term and long-term milestones that align with measurement strategy and user needs. Plan and manage agile sprints, ensuring engineering teams have clear priorities, timelines, and requirements. Facilitate agile ceremonies-sprint planning, reviews, retrospectives, and stand-ups. Maintain and refine the product backlog. Deliver training, documentation, and demos to support product adoption. Quality & Validation Define measurement-specific QA expectations, including model validation, statistical accuracy, and AI response reasonability. Partner with QA teams to ensure releases meet quality standards and maintain consistency across products and datasets. Staying Ahead of the Measurement & AI Curve Maintain a strong understanding of measurement methodologies, privacy-driven changes, platform experimentation capabilities, and best practices across social, search, commerce and emerging channels. Research evolving applications of AI, LLMs, agentic systems, and automated analytics, and bring these innovations to life within our products. Qualifications Proven experience in media measurement, ideally in experimentation or analytical roles at platforms (Meta/Google), agencies, or measurement-focused organizations. Working knowledge of A/B testing, lift testing (geo or audience), incrementality design, and attribution models. Ability to prototype measurement models in Python (e.g., power calculations, regression, lift modeling, MMM). Familiarity with digital media platforms and metrics (Search, Social, Programmatic, Commerce). Strong project management and organizational skills, with the ability to juggle multiple priorities across global teams. Ideally Has Experience working with major media platforms (Google, Meta, Amazon, TikTok) or a measurement/analytics SaaS provider. Exposure to media measurement methodologies, including Test & Learn agendas, marketing experimentation, MMM, and MTA. Familiarity with product management, JIRA and agile methodologies. Who Will Love This Role Someone with deep curiosity about how to best measure advertising effectiveness. Someone who wants hands-on involvement in building AI-powered tools. A measurement specialist who wants to grow into a technical product management role. Someone excited by innovation, rapid prototyping, experimentation, and building products that analysts, strategists and media buyers rely on every day. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics, Pension, Life Assurance, Private Medical and IncomeProtectionPlan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Jan 30, 2026
Full time
Company Description Publicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Job Description The Performics function strategizes and provides digital activation services for global advertisers in over 57+ markets around the world with the aim to deliver the optimal outcome. Our Performance Centre of Excellence drives performance solutions across several channels including social, search, programmatic, commerce and affiliates. We have 30 different nationalities in our teams and work closely with teams from Google, Meta, TradeDesk and Amazon to deliver innovative solutions that helps deliver business results to our clients. About the Role We are seeking a strategic and driven Product Manager, Measurement with hands-on experience in digital media measurement, experimentation, and foundational data science. In this role, you will oversee the development and lifecycle of measurement and experimentation products-from ideation and prototyping through launch and evolution. The product manager will diligently manage the product roadmap, strategically prioritizing product features and enhancements based on thorough market research, to meet the needs of users and align with business objectives. You will work closely with engineering teams to deliver data-science-powered products. A strong emphasis on agile methodologies and agile process implementation is essential for this role. Successful applicants are expected to manage multiple projects, stakeholders and time zones, making it key for them to have strong project management and organization skills. This role requires the ability to both work in startup-like environments and within a large matrixed organization. The candidate needs to be a quick learner, self-starter, pro-active and can work autonomously. This is an ideal role for someone early in their career who has worked in media measurement roles (platform, agency, or analytics), has technical literacy in Python, and is highly motivated to build innovative products in the AI space. Responsibilities Media Measurement Subject Matter Expertise Transform media measurement challenges into product opportunities. Prototype and test Python-based measurement models to support early-stage feature / product exploration Leadership Collaboration & Communication Develop and own the product roadmap, defining near-term and long-term milestones that align with measurement strategy and user needs. Plan and manage agile sprints, ensuring engineering teams have clear priorities, timelines, and requirements. Facilitate agile ceremonies-sprint planning, reviews, retrospectives, and stand-ups. Maintain and refine the product backlog. Deliver training, documentation, and demos to support product adoption. Quality & Validation Define measurement-specific QA expectations, including model validation, statistical accuracy, and AI response reasonability. Partner with QA teams to ensure releases meet quality standards and maintain consistency across products and datasets. Staying Ahead of the Measurement & AI Curve Maintain a strong understanding of measurement methodologies, privacy-driven changes, platform experimentation capabilities, and best practices across social, search, commerce and emerging channels. Research evolving applications of AI, LLMs, agentic systems, and automated analytics, and bring these innovations to life within our products. Qualifications Proven experience in media measurement, ideally in experimentation or analytical roles at platforms (Meta/Google), agencies, or measurement-focused organizations. Working knowledge of A/B testing, lift testing (geo or audience), incrementality design, and attribution models. Ability to prototype measurement models in Python (e.g., power calculations, regression, lift modeling, MMM). Familiarity with digital media platforms and metrics (Search, Social, Programmatic, Commerce). Strong project management and organizational skills, with the ability to juggle multiple priorities across global teams. Ideally Has Experience working with major media platforms (Google, Meta, Amazon, TikTok) or a measurement/analytics SaaS provider. Exposure to media measurement methodologies, including Test & Learn agendas, marketing experimentation, MMM, and MTA. Familiarity with product management, JIRA and agile methodologies. Who Will Love This Role Someone with deep curiosity about how to best measure advertising effectiveness. Someone who wants hands-on involvement in building AI-powered tools. A measurement specialist who wants to grow into a technical product management role. Someone excited by innovation, rapid prototyping, experimentation, and building products that analysts, strategists and media buyers rely on every day. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics, Pension, Life Assurance, Private Medical and IncomeProtectionPlan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Career Opportunities: Smart Integrations Analyst (10911) Requisition ID10911-Posted -Technology-London JOB TITLE: SMART INTERGRATIONS ANALYST DEPARTMENT: GROUP TECHNOLOGY LOCATION: MARBLE ARCH, LONDON (Hybrid - 4 days in office) REPORTING TO: HEAD OF PROPERTY NETWORK SERVICES TYPE OF CONTRACT: PERMANENT PLACES, PEOPLE, PREFER Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis. We are a FTSE listed business with a strong balance sheet and £15.2bn of assets under management. But with just 600 employees you're given the ability to make a big impact and elevate your career quickly. Our diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country - from our high-quality campuses across central London, to some of the top retail schemes in the UK - providing a rewarding career journey where you can shape how you grow. We believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you've come to the right place! In our latest engagement survey, 81% of colleagues said they are proud to work at British Land! THE ROLE The Property Network Services Team is accountable for the Networks, Connectivity and Associated Services at our existing assets, including those passing into Operations and responsible for ensuring that it is implemented, supported and maintained according to British Land standards and policies. This includes, but is not limited to, networks & server architecture, 4G, WiFi, Audio-Visual, Footfall Devices, In Building Cellular solutions, as well as the connectivity of systems used to manage and operate the building. This can be delivered through in house resources (Offices & Campus) or outsourced third parties (Retail) or a combination. The Property Network Services Team is responsible for ensuring that processes and policies are in place to ensure that in-building technology is managed in line with our strategy, standards and architectural principles and for ensuring that the technology is managed in accordance. The Team is responsible for ensuring that issues are resolved in a timely manner according to SLAs and that projects are delivered on time, on budget and to the required level of quality. Reporting to The Head of Property Network Services, The Smart Integrations Analyst will act as 1st/2nd Line support for the Property Network Services Team looking at the upkeep and deployment of our Smart Technologies, Data Flow and Broker Capabilities alongside our Support Partners. The Smarts Integrations Analyst will also be responsible for the review of Smart Deployments, their Service Support Contracts and making recommendations for effective and efficient cost saving, where applicable alongside the Digitial Placemaking Team and Enterprise Architecture. The Smart Integrations Analyst will partake in Project meetings, GTR allocation and Service Delivery Meetings and can develop and grow relationships with other business areas & suppliers. The Smart Integrations Analyst will also have to partake in ticket triage, escalation and resolution of tickets outside of their immediate remit within the greater team, with visits to sites expected on a 4 day a week basis, depending on need. WHAT YOU'LL DO Accountable for the allocation of Smart System support tickets, resolution or assignment to 3rd party vendors, where appropriate. Monitor Data Flows from Smart Systems, Report on Metrics for that data and ensure uptime is within SLA. Oversight and SME on MSI Support and Maintenance Packages alongside Enterprise Architecture, Digital Placemaking and Procurement. Coordinate with vendors and MSIs to implement data recovery protocols and fill data gaps into My Building, leveraging advanced data reconciliation techniques and tools. Be aware and manage 3rd Party Supplier expectations and follow Change Control processes and British Land Group Technology Standards. Work Alongside the Property Network Technology Field Engineer to triage all tickets, if required and aid with greater Property Network Services Projects and Tasks, if applicable. Seek out opportunities to automate, transform and improve. Build strong and productive relationships with key business and supplier stakeholders. Perform audits and work with documentation partners to keep Asset Documentation & Support guides current and to standard. ABOUT YOU Desire to self-motivate and apply a proactive attitude to supporting our Property Management Teams. Knowledge in IoT, Smart, Brokers, Data Flow and Protocols. Knowledge of Cloud Computing (Azure/AWS). Knowledge in Networking (LAN, WAN, Wireless, LoRa). Knowledge of HVAC, BMS, Lighting Systems & Access Control Systems. Knowledge of Data Architecture preferred. Ability to understand business cases and seek out solutions from established methods. Good understanding of ITIL practices. A 'can do' mentality with strong motivational skills and the ability to react quickly, effectively and efficiently to an ever-changing environment. Ability to explain complex technical subjects in clear, concise business language. Ability to distill key information to senior stakeholders and make the candidate's intentions clear. Strong organizational skills - ability to multi task and self prioritise workload. OUR SHARED VALUES Our values are what we stand for at British Land, they're not just a label on the door; they connect us every day to our vision, purpose, and strategy. They help us promote an inclusive, positive, and collaborative culture. You can read more on our corporate website. Bring your whole self Smarter together Build for the future A REWARDING PLACE TO BE Our People - Just ask anyone why they love working here and they will tell you it's the people. They're highly talented, passionate, and collaborative! We thank our people with rewards that feel rewarding; you can review our market leading benefits here. OUR RECRUITMENT PROCESS If you enjoy bringing your whole self to work, share our values and are excited about our purpose we'd love to hear from you! We are committed to providing an accessible and inclusive process learn more about our selection process here. Please note that we endeavour to get back to all applicants within 28 days. If you haven't heard from us within this period, please assume that you have been unsuccessful on this occasion.
Jan 30, 2026
Full time
Career Opportunities: Smart Integrations Analyst (10911) Requisition ID10911-Posted -Technology-London JOB TITLE: SMART INTERGRATIONS ANALYST DEPARTMENT: GROUP TECHNOLOGY LOCATION: MARBLE ARCH, LONDON (Hybrid - 4 days in office) REPORTING TO: HEAD OF PROPERTY NETWORK SERVICES TYPE OF CONTRACT: PERMANENT PLACES, PEOPLE, PREFER Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis. We are a FTSE listed business with a strong balance sheet and £15.2bn of assets under management. But with just 600 employees you're given the ability to make a big impact and elevate your career quickly. Our diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country - from our high-quality campuses across central London, to some of the top retail schemes in the UK - providing a rewarding career journey where you can shape how you grow. We believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you've come to the right place! In our latest engagement survey, 81% of colleagues said they are proud to work at British Land! THE ROLE The Property Network Services Team is accountable for the Networks, Connectivity and Associated Services at our existing assets, including those passing into Operations and responsible for ensuring that it is implemented, supported and maintained according to British Land standards and policies. This includes, but is not limited to, networks & server architecture, 4G, WiFi, Audio-Visual, Footfall Devices, In Building Cellular solutions, as well as the connectivity of systems used to manage and operate the building. This can be delivered through in house resources (Offices & Campus) or outsourced third parties (Retail) or a combination. The Property Network Services Team is responsible for ensuring that processes and policies are in place to ensure that in-building technology is managed in line with our strategy, standards and architectural principles and for ensuring that the technology is managed in accordance. The Team is responsible for ensuring that issues are resolved in a timely manner according to SLAs and that projects are delivered on time, on budget and to the required level of quality. Reporting to The Head of Property Network Services, The Smart Integrations Analyst will act as 1st/2nd Line support for the Property Network Services Team looking at the upkeep and deployment of our Smart Technologies, Data Flow and Broker Capabilities alongside our Support Partners. The Smarts Integrations Analyst will also be responsible for the review of Smart Deployments, their Service Support Contracts and making recommendations for effective and efficient cost saving, where applicable alongside the Digitial Placemaking Team and Enterprise Architecture. The Smart Integrations Analyst will partake in Project meetings, GTR allocation and Service Delivery Meetings and can develop and grow relationships with other business areas & suppliers. The Smart Integrations Analyst will also have to partake in ticket triage, escalation and resolution of tickets outside of their immediate remit within the greater team, with visits to sites expected on a 4 day a week basis, depending on need. WHAT YOU'LL DO Accountable for the allocation of Smart System support tickets, resolution or assignment to 3rd party vendors, where appropriate. Monitor Data Flows from Smart Systems, Report on Metrics for that data and ensure uptime is within SLA. Oversight and SME on MSI Support and Maintenance Packages alongside Enterprise Architecture, Digital Placemaking and Procurement. Coordinate with vendors and MSIs to implement data recovery protocols and fill data gaps into My Building, leveraging advanced data reconciliation techniques and tools. Be aware and manage 3rd Party Supplier expectations and follow Change Control processes and British Land Group Technology Standards. Work Alongside the Property Network Technology Field Engineer to triage all tickets, if required and aid with greater Property Network Services Projects and Tasks, if applicable. Seek out opportunities to automate, transform and improve. Build strong and productive relationships with key business and supplier stakeholders. Perform audits and work with documentation partners to keep Asset Documentation & Support guides current and to standard. ABOUT YOU Desire to self-motivate and apply a proactive attitude to supporting our Property Management Teams. Knowledge in IoT, Smart, Brokers, Data Flow and Protocols. Knowledge of Cloud Computing (Azure/AWS). Knowledge in Networking (LAN, WAN, Wireless, LoRa). Knowledge of HVAC, BMS, Lighting Systems & Access Control Systems. Knowledge of Data Architecture preferred. Ability to understand business cases and seek out solutions from established methods. Good understanding of ITIL practices. A 'can do' mentality with strong motivational skills and the ability to react quickly, effectively and efficiently to an ever-changing environment. Ability to explain complex technical subjects in clear, concise business language. Ability to distill key information to senior stakeholders and make the candidate's intentions clear. Strong organizational skills - ability to multi task and self prioritise workload. OUR SHARED VALUES Our values are what we stand for at British Land, they're not just a label on the door; they connect us every day to our vision, purpose, and strategy. They help us promote an inclusive, positive, and collaborative culture. You can read more on our corporate website. Bring your whole self Smarter together Build for the future A REWARDING PLACE TO BE Our People - Just ask anyone why they love working here and they will tell you it's the people. They're highly talented, passionate, and collaborative! We thank our people with rewards that feel rewarding; you can review our market leading benefits here. OUR RECRUITMENT PROCESS If you enjoy bringing your whole self to work, share our values and are excited about our purpose we'd love to hear from you! We are committed to providing an accessible and inclusive process learn more about our selection process here. Please note that we endeavour to get back to all applicants within 28 days. If you haven't heard from us within this period, please assume that you have been unsuccessful on this occasion.
HR Data & Insights Analyst Flexible hybrid working options available preferably based in the North of England due to proximity to offices Flexible in terms of base however North would be preference 12-month interim role negotiable day rate This is an exciting opportunity to partner with a complex services organisation going through a period of change and transformation on a 12-month interim basis. Reporting into an inspiring and supportive HR Director, you will be responsible for managing and analysing people data and providing insights to support business decision-making. You will manage data integrity, quality, reporting and process improvement, while leveraging people data to drive strategic HR initiatives. You will support the wider HR function and act as the primary contact for internal and external stakeholders on reporting and data requests. This role requires a blend of technical expertise, analytical capability and strong knowledge of HR systems and reporting tools. Key Responsibilities of the HR Data & Insights Analyst: System Management Manage and maintain people data within HR systems, ensuring data integrity and reporting functionality Educate HR and the wider business on data integrity and best explaining using data warehouse and Power BI insights Collaborate with performance and analytics colleagues to share best practice and drive system improvements Manage data interfaces with learning and recruitment systems Maintain standards for data input, reporting structures, hierarchies, processes, training and guidance Data Integrity & Reporting Lead all routine, cyclical and ad hoc HR reporting Produce and analyse reports to support decision-making, workforce planning and compliance Identify trends and provide insights to enable early intervention and proactive action Provide analytics and recommendations to HR leadership and business partners Drive continuous improvement and automation of reporting to reduce manual effort Ensure reporting SLAs are met to agreed timescales and standards Own key people data tools, including labour cost and efficiency tracking Support HR projects such as organisational design and transformation initiatives Support data migration and reconciliation to maintain single sources of truth Represent HR in wider performance reporting and external people analytics forums Compliance & Security Ensure compliance with data protection regulations and organisational policies Key requirements of the HR Data & Insights Analyst: Essential Strong experience with HR systems and reporting functionality Excellent data management and analytical skills, with the ability to generate meaningful insights Experience using data analytics and visualisation tools (e.g. Power BI) Advanced digital literacy, particularly Microsoft Excel and PowerPoint Good understanding of the employee lifecycle, including payroll and benefits Ability to prioritise effectively and work to tight deadlines across multiple stakeholders Articulate and confident presenting to the Board. Experience with enterprise HR systems and reporting tools would be preferable Strong planning and organisational skills Ability to identify improvement opportunities and influence stakeholders Collaborative team player with a proactive mindset Relevant HR, business or analytical qualification, or equivalent experience If you are interested in this HR Data & Insights Analyst position and you feel your experience matches the criteria, please apply now for immediate consideration or for more information please contact Kerry Norman. Medlock Partners are a professional services recruitment specialist. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion.
Jan 30, 2026
Seasonal
HR Data & Insights Analyst Flexible hybrid working options available preferably based in the North of England due to proximity to offices Flexible in terms of base however North would be preference 12-month interim role negotiable day rate This is an exciting opportunity to partner with a complex services organisation going through a period of change and transformation on a 12-month interim basis. Reporting into an inspiring and supportive HR Director, you will be responsible for managing and analysing people data and providing insights to support business decision-making. You will manage data integrity, quality, reporting and process improvement, while leveraging people data to drive strategic HR initiatives. You will support the wider HR function and act as the primary contact for internal and external stakeholders on reporting and data requests. This role requires a blend of technical expertise, analytical capability and strong knowledge of HR systems and reporting tools. Key Responsibilities of the HR Data & Insights Analyst: System Management Manage and maintain people data within HR systems, ensuring data integrity and reporting functionality Educate HR and the wider business on data integrity and best explaining using data warehouse and Power BI insights Collaborate with performance and analytics colleagues to share best practice and drive system improvements Manage data interfaces with learning and recruitment systems Maintain standards for data input, reporting structures, hierarchies, processes, training and guidance Data Integrity & Reporting Lead all routine, cyclical and ad hoc HR reporting Produce and analyse reports to support decision-making, workforce planning and compliance Identify trends and provide insights to enable early intervention and proactive action Provide analytics and recommendations to HR leadership and business partners Drive continuous improvement and automation of reporting to reduce manual effort Ensure reporting SLAs are met to agreed timescales and standards Own key people data tools, including labour cost and efficiency tracking Support HR projects such as organisational design and transformation initiatives Support data migration and reconciliation to maintain single sources of truth Represent HR in wider performance reporting and external people analytics forums Compliance & Security Ensure compliance with data protection regulations and organisational policies Key requirements of the HR Data & Insights Analyst: Essential Strong experience with HR systems and reporting functionality Excellent data management and analytical skills, with the ability to generate meaningful insights Experience using data analytics and visualisation tools (e.g. Power BI) Advanced digital literacy, particularly Microsoft Excel and PowerPoint Good understanding of the employee lifecycle, including payroll and benefits Ability to prioritise effectively and work to tight deadlines across multiple stakeholders Articulate and confident presenting to the Board. Experience with enterprise HR systems and reporting tools would be preferable Strong planning and organisational skills Ability to identify improvement opportunities and influence stakeholders Collaborative team player with a proactive mindset Relevant HR, business or analytical qualification, or equivalent experience If you are interested in this HR Data & Insights Analyst position and you feel your experience matches the criteria, please apply now for immediate consideration or for more information please contact Kerry Norman. Medlock Partners are a professional services recruitment specialist. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion.
Fractional Programme Manager (PMO Setup & Delivery Team Enablement) Time commitment: 3 to 4 days per week Contract: approximately 7 months (until 31/08) with a review after month 1 & 3. Reporting to: Director of Operations Remuneration: £300 per day. (Outside IR35) Start Date : Asap Location : Remote with occasional in-person meetings usually in our London office To apply: Please follow the link to send your covering letter focussing on relevant experience and evidence of impact and C.V. with the subject line Fractional Programme Manager Recruitment Dates: applications close on 20/02/2026. We reserve the right to close the advert early should we exceed the number of applicants we can review within our recruitment process. Voice 21 is the national oracy charity. Voice 21 has grown rapidly over the last five years and now works with over 1,200 schools. We are entering our next phase of growth, moving from rapid scale to organisational maturity. We are managing more projects and cross-team initiatives and are forming an emerging delivery team comprising a Project Manager, Systems Analyst and Digital Product Owner. We are seeking an experienced fractional Programme Manager to design and embed an agile and proportional PMO, strengthen portfolio-level delivery and support the Director of Operations to shape and establish this delivery team. The role combines strategic setup with hands-on delivery. Outcomes by month 6 A clear, proportionate PMO model agreed and in use with standard templates and guidance; A prioritisation and intake process agreed and used by SLT, supported by clear portfolio-level reporting for SLT and trustees; Defined purpose, scope and operating model for the delivery team; Organisation-wide use of Asana as the single source of truth for project and programme planning; Project management of some cross-organisation projects; Long-term ownership for the PMO defined and transition supported. What you will do Design and embed a pragmatic, proportional PMO suited to a scaling charity using the Asana platform as the work management tool; Work with the P&C department to role out whole organisation training on process and platform; Support the Director of Operations to define how the delivery team is structured and integrated; Partner and coach the Delivery team in ways of working, planning and reporting; Establish portfolio visibility, prioritisation and reporting; Lead a small number of high-impact projects directly; Produce a short PMO and delivery playbook and support transition to long-term ownership. What you bring Senior programme or portfolio management experience, with a track record of delivering complex, cross-team initiatives; Proven experience designing and embedding PMOs or organisation-wide delivery frameworks; Strong working knowledge of project and programme management approaches (e.g. Agile, hybrid etc), and the ability to apply them to match organisational size, scale and capacity; Confidence using work management platforms to drive planning, visibility and accountability (experience with Asana is an advantage); Strong facilitation, coaching and stakeholder management skills; A pragmatic, delivery-focused mindset and comfort operating both strategically and hands-on; Experience in a charity, education or mission-led organisation is desirable but not essential
Jan 29, 2026
Full time
Fractional Programme Manager (PMO Setup & Delivery Team Enablement) Time commitment: 3 to 4 days per week Contract: approximately 7 months (until 31/08) with a review after month 1 & 3. Reporting to: Director of Operations Remuneration: £300 per day. (Outside IR35) Start Date : Asap Location : Remote with occasional in-person meetings usually in our London office To apply: Please follow the link to send your covering letter focussing on relevant experience and evidence of impact and C.V. with the subject line Fractional Programme Manager Recruitment Dates: applications close on 20/02/2026. We reserve the right to close the advert early should we exceed the number of applicants we can review within our recruitment process. Voice 21 is the national oracy charity. Voice 21 has grown rapidly over the last five years and now works with over 1,200 schools. We are entering our next phase of growth, moving from rapid scale to organisational maturity. We are managing more projects and cross-team initiatives and are forming an emerging delivery team comprising a Project Manager, Systems Analyst and Digital Product Owner. We are seeking an experienced fractional Programme Manager to design and embed an agile and proportional PMO, strengthen portfolio-level delivery and support the Director of Operations to shape and establish this delivery team. The role combines strategic setup with hands-on delivery. Outcomes by month 6 A clear, proportionate PMO model agreed and in use with standard templates and guidance; A prioritisation and intake process agreed and used by SLT, supported by clear portfolio-level reporting for SLT and trustees; Defined purpose, scope and operating model for the delivery team; Organisation-wide use of Asana as the single source of truth for project and programme planning; Project management of some cross-organisation projects; Long-term ownership for the PMO defined and transition supported. What you will do Design and embed a pragmatic, proportional PMO suited to a scaling charity using the Asana platform as the work management tool; Work with the P&C department to role out whole organisation training on process and platform; Support the Director of Operations to define how the delivery team is structured and integrated; Partner and coach the Delivery team in ways of working, planning and reporting; Establish portfolio visibility, prioritisation and reporting; Lead a small number of high-impact projects directly; Produce a short PMO and delivery playbook and support transition to long-term ownership. What you bring Senior programme or portfolio management experience, with a track record of delivering complex, cross-team initiatives; Proven experience designing and embedding PMOs or organisation-wide delivery frameworks; Strong working knowledge of project and programme management approaches (e.g. Agile, hybrid etc), and the ability to apply them to match organisational size, scale and capacity; Confidence using work management platforms to drive planning, visibility and accountability (experience with Asana is an advantage); Strong facilitation, coaching and stakeholder management skills; A pragmatic, delivery-focused mindset and comfort operating both strategically and hands-on; Experience in a charity, education or mission-led organisation is desirable but not essential
Digital Analyst Salary - 41-50k + car or car allowance Location - Ideally Northolt or Sandhurst Travel required across the Southeast region Security: Must be able to pass BPSS and SC Clearance Uk Citizen for a minimum of 5 years Initially, the successful candidate will support a large-scale mobilisation project, with a focus on - Data cleansing and quality improvement, Asset creation and structuring within Maximo and Building Planned Preventative Maintenance (PPM) schedules. Travel required across the Southeast region Responsibilities: Creation of assets and planned maintenance activities in Maximo Data cleansing and quality improvement Reporting and dashboard creation using Power BI Coding for bulk uploads into Maximo Supporting mobilisation of CAFM systems and mobile/field solutions Developing content for mobile forms (V-Forms) and SharePoint Creating reports and analysis to enable data-driven decision-making Acting as a peer and partner to operational teams to improve digital delivery Essential Qualifications Experience working with Maximo or similar CAFM systems Strong analytical and reporting skills, ideally with Power BI Proficiency in SharePoint and digital form development Ability to collaborate effectively with operational teams A background in facilities, infrastructure, or engineering environments Coding experience for bulk data uploads is highly desirable Knowledge of AI or machine learning is a bonus Package £41,000-£50,000 per annum Car allowance or Car (£4300) Travel Expenses (mileage) 26 Days Annual Leave + 8 Days bank holidays 40 hours per week (Flexible around own planning) Pension Scheme Hapi Benefits: Retail / Travel / Life style / Entertainment
Jan 29, 2026
Full time
Digital Analyst Salary - 41-50k + car or car allowance Location - Ideally Northolt or Sandhurst Travel required across the Southeast region Security: Must be able to pass BPSS and SC Clearance Uk Citizen for a minimum of 5 years Initially, the successful candidate will support a large-scale mobilisation project, with a focus on - Data cleansing and quality improvement, Asset creation and structuring within Maximo and Building Planned Preventative Maintenance (PPM) schedules. Travel required across the Southeast region Responsibilities: Creation of assets and planned maintenance activities in Maximo Data cleansing and quality improvement Reporting and dashboard creation using Power BI Coding for bulk uploads into Maximo Supporting mobilisation of CAFM systems and mobile/field solutions Developing content for mobile forms (V-Forms) and SharePoint Creating reports and analysis to enable data-driven decision-making Acting as a peer and partner to operational teams to improve digital delivery Essential Qualifications Experience working with Maximo or similar CAFM systems Strong analytical and reporting skills, ideally with Power BI Proficiency in SharePoint and digital form development Ability to collaborate effectively with operational teams A background in facilities, infrastructure, or engineering environments Coding experience for bulk data uploads is highly desirable Knowledge of AI or machine learning is a bonus Package £41,000-£50,000 per annum Car allowance or Car (£4300) Travel Expenses (mileage) 26 Days Annual Leave + 8 Days bank holidays 40 hours per week (Flexible around own planning) Pension Scheme Hapi Benefits: Retail / Travel / Life style / Entertainment
Job Title: Digital Systems Engineer Location: London / Hybrid Salary : £45,000 - £55,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, Permanent Organisation Overview: The organisation is the trade association which brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve. With over 1100 members (the majority of which are SMEs) across the UK, the organisation creates a network for innovation and collaboration across business, government and stakeholders to provide a better future for people, society, the economy and the planet. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. Role purpose: We're looking for a Digital Systems Engineer to design, build, and continuously improve the internal digital tools that support our members and staff. Working as part of our Digital Team, you'll take a hands-on role in developing and maintaining our CRM, digital product stack and associated products and systems, building integrations and automations, and ensuring our tools are reliable, well-designed, and genuinely useful for the people who rely on them every day. Key Responsibilities: Design, build and improve internal systems: Customise and extend our Microsoft Dynamics 365 CRM Build and maintain integrations between systems using APIs Develop automations and backend services (e.g. Azure Functions) Improve system reliability, performance, and data quality Own internal digital products: Work with a Business Analyst and stakeholders to understand user needs Translate requirements into well-designed technical solutions Deliver changes iteratively and measure their impact Balance short-term fixes with longer-term improvements Support and enable colleagues: Act as a point of escalation for technical issues with internal tools Investigate and resolve problems efficiently Provide training, documentation, and guidance to help teams work confidently with digital systems Contribute to the wider digital team: Help shape standards, ways of working, and technical direction Share knowledge and support colleagues across the team Identify opportunities where digital tools can deliver meaningful improvements About you: Skills, Knowledge and Expertise: Essential Knowledge and Experience: Experience designing and maintaining internal digital systems Strong understanding of APIs, integrations, and data flows Ability to work closely with non-technical users and stakeholders A pragmatic, user-centred approach to building digital tools Programming experience Desired Knowledge and Experience: Experience with Microsoft Dynamics 365 or similar CRM platforms Experience building cloud-based services or automations (e.g. Azure) Experience working in small teams or resource-constrained environments Additional Information: This is a full time role based out of the organisation's London offices, however the organisation operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. About the organisation: We are a membership organisation that brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve in collaboration with our sister company. We collaborate across business, government and stakeholders to fulfil the potential of technology to deliver a stronger society and more sustainable future. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: IT Systems Engineer, Infrastructure Engineer, AWS Systems Engineer, IT Infrastructure Systems Engineer, Technical Developer, Digital Systems, Internal Systems IT Engineer may also be considered for this role.
Jan 29, 2026
Full time
Job Title: Digital Systems Engineer Location: London / Hybrid Salary : £45,000 - £55,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, Permanent Organisation Overview: The organisation is the trade association which brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve. With over 1100 members (the majority of which are SMEs) across the UK, the organisation creates a network for innovation and collaboration across business, government and stakeholders to provide a better future for people, society, the economy and the planet. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. Role purpose: We're looking for a Digital Systems Engineer to design, build, and continuously improve the internal digital tools that support our members and staff. Working as part of our Digital Team, you'll take a hands-on role in developing and maintaining our CRM, digital product stack and associated products and systems, building integrations and automations, and ensuring our tools are reliable, well-designed, and genuinely useful for the people who rely on them every day. Key Responsibilities: Design, build and improve internal systems: Customise and extend our Microsoft Dynamics 365 CRM Build and maintain integrations between systems using APIs Develop automations and backend services (e.g. Azure Functions) Improve system reliability, performance, and data quality Own internal digital products: Work with a Business Analyst and stakeholders to understand user needs Translate requirements into well-designed technical solutions Deliver changes iteratively and measure their impact Balance short-term fixes with longer-term improvements Support and enable colleagues: Act as a point of escalation for technical issues with internal tools Investigate and resolve problems efficiently Provide training, documentation, and guidance to help teams work confidently with digital systems Contribute to the wider digital team: Help shape standards, ways of working, and technical direction Share knowledge and support colleagues across the team Identify opportunities where digital tools can deliver meaningful improvements About you: Skills, Knowledge and Expertise: Essential Knowledge and Experience: Experience designing and maintaining internal digital systems Strong understanding of APIs, integrations, and data flows Ability to work closely with non-technical users and stakeholders A pragmatic, user-centred approach to building digital tools Programming experience Desired Knowledge and Experience: Experience with Microsoft Dynamics 365 or similar CRM platforms Experience building cloud-based services or automations (e.g. Azure) Experience working in small teams or resource-constrained environments Additional Information: This is a full time role based out of the organisation's London offices, however the organisation operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. About the organisation: We are a membership organisation that brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve in collaboration with our sister company. We collaborate across business, government and stakeholders to fulfil the potential of technology to deliver a stronger society and more sustainable future. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: IT Systems Engineer, Infrastructure Engineer, AWS Systems Engineer, IT Infrastructure Systems Engineer, Technical Developer, Digital Systems, Internal Systems IT Engineer may also be considered for this role.
About us At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role As a senior People Partner, you will be a key strategic and operational advisor within the organisation, working closely with the leadership team, and reporting into the Director of People and Operations. You will align people initiatives with our business objectives. You will play a vital role in shaping our culture, enhancing employee engagement, and fostering a high performance environment. The ideal candidate will possess strong HR expertise, exceptional interpersonal skills and a deep understanding of organisational dynamics, having worked for a start up or a scale up where there has been progressive growth. This is a largely remote role, with the occasional travel to our hub offices in London, Bristol and York. Key Responsibilities Strategic Partnership Act as a trusted advisor to senior leaders and stakeholders, providing expert guidance on people strategy, organisational design, and long term workforce planning. Partner with leadership teams and stakeholders to ensure people plans align with business objectives and support a high performance, values driven culture. Influence decision making using data, insight, and strong commercial understanding of the organisation's needs. Employee Relations & Support Lead on complex and sensitive employee relations casework, ensuring fair, consistent, and legally compliant approaches. Provide proactive guidance to managers on policy interpretation, best practice, performance concerns, sickness management, and conflict resolution. Identify trends in ER issues and recommend preventative actions or training. Talent Management Design and deliver initiatives across succession planning, talent assessment, leadership development, and performance management. Support leaders in identifying critical roles, talent pipelines, and development pathways to enable organisational growth. Change Management Lead and support organisational change initiatives, including restructures, team redesigns, TUPE processes (if applicable), and shifts to new HR operating models. Provide change expertise to help leaders plan, communicate, and implement change in a way that protects employee experience and mitigates risk. Facilitate consultation processes, documentation, timelines, and impact assessments to ensure smooth transitions. Data & Insights Use HR analytics, dashboards, and people metrics (e.g., attrition, engagement, capability gaps, absence, ER trends) to inform priorities and decision making. Identify people related risks, opportunities, and patterns, presenting actionable recommendations to senior stakeholders. Partner with People Coordinator to improve data integrity, reporting cadence, and insight driven interventions. Coaching & Development Coach and mentor team leaders and managers to strengthen people management capability, confidence, and judgement. Support leadership development through one to one coaching, facilitated workshops, and ongoing performance dialogue. Guide managers on career conversations, team development plans, and how to create inclusive, empowering environments where colleagues can thrive. EDI & Belonging At the heart of Environment Bank are the people, who make it all possible. We employ individuals, who share the same passion to live our Environment Bank mission and values. At Environment Bank we believe that fostering a diverse, equitable, and inclusive workplace makes us more innovative, dynamic, and competitive. We welcome individuals from all backgrounds, ethnicities, cultures, and experiences. We are committed to creating an environment where everyone is valued and respected, free from discrimination based on race, religion, sexual orientation, age, marital status, disability, gender identity or expression, or any other legally protected status. Qualifications Proven experience as an HR / People Business Partner or equivalent senior HR role, with experience of managing HR teams Strong understanding of HR best practices and employment legislation Ability to build and maintain strong relationships with stakeholders at all levels Demonstrated ability to influence and drive change within an organisational design Start up to scale up organisational experience Proficiency in using HR data and analytics to inform decision making Professional HR qualification (CIPD or equivalent) is preferred but not essential Ability to work in a fast paced dynamic environment Exceptional interpersonal and communication skills Benefits Performance based annual bonus up to 10% of salary Pension scheme with employer matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leave after probation Remote and hybrid flexible working options Regional and departmental team co working days Expenses paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
Jan 29, 2026
Full time
About us At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role As a senior People Partner, you will be a key strategic and operational advisor within the organisation, working closely with the leadership team, and reporting into the Director of People and Operations. You will align people initiatives with our business objectives. You will play a vital role in shaping our culture, enhancing employee engagement, and fostering a high performance environment. The ideal candidate will possess strong HR expertise, exceptional interpersonal skills and a deep understanding of organisational dynamics, having worked for a start up or a scale up where there has been progressive growth. This is a largely remote role, with the occasional travel to our hub offices in London, Bristol and York. Key Responsibilities Strategic Partnership Act as a trusted advisor to senior leaders and stakeholders, providing expert guidance on people strategy, organisational design, and long term workforce planning. Partner with leadership teams and stakeholders to ensure people plans align with business objectives and support a high performance, values driven culture. Influence decision making using data, insight, and strong commercial understanding of the organisation's needs. Employee Relations & Support Lead on complex and sensitive employee relations casework, ensuring fair, consistent, and legally compliant approaches. Provide proactive guidance to managers on policy interpretation, best practice, performance concerns, sickness management, and conflict resolution. Identify trends in ER issues and recommend preventative actions or training. Talent Management Design and deliver initiatives across succession planning, talent assessment, leadership development, and performance management. Support leaders in identifying critical roles, talent pipelines, and development pathways to enable organisational growth. Change Management Lead and support organisational change initiatives, including restructures, team redesigns, TUPE processes (if applicable), and shifts to new HR operating models. Provide change expertise to help leaders plan, communicate, and implement change in a way that protects employee experience and mitigates risk. Facilitate consultation processes, documentation, timelines, and impact assessments to ensure smooth transitions. Data & Insights Use HR analytics, dashboards, and people metrics (e.g., attrition, engagement, capability gaps, absence, ER trends) to inform priorities and decision making. Identify people related risks, opportunities, and patterns, presenting actionable recommendations to senior stakeholders. Partner with People Coordinator to improve data integrity, reporting cadence, and insight driven interventions. Coaching & Development Coach and mentor team leaders and managers to strengthen people management capability, confidence, and judgement. Support leadership development through one to one coaching, facilitated workshops, and ongoing performance dialogue. Guide managers on career conversations, team development plans, and how to create inclusive, empowering environments where colleagues can thrive. EDI & Belonging At the heart of Environment Bank are the people, who make it all possible. We employ individuals, who share the same passion to live our Environment Bank mission and values. At Environment Bank we believe that fostering a diverse, equitable, and inclusive workplace makes us more innovative, dynamic, and competitive. We welcome individuals from all backgrounds, ethnicities, cultures, and experiences. We are committed to creating an environment where everyone is valued and respected, free from discrimination based on race, religion, sexual orientation, age, marital status, disability, gender identity or expression, or any other legally protected status. Qualifications Proven experience as an HR / People Business Partner or equivalent senior HR role, with experience of managing HR teams Strong understanding of HR best practices and employment legislation Ability to build and maintain strong relationships with stakeholders at all levels Demonstrated ability to influence and drive change within an organisational design Start up to scale up organisational experience Proficiency in using HR data and analytics to inform decision making Professional HR qualification (CIPD or equivalent) is preferred but not essential Ability to work in a fast paced dynamic environment Exceptional interpersonal and communication skills Benefits Performance based annual bonus up to 10% of salary Pension scheme with employer matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leave after probation Remote and hybrid flexible working options Regional and departmental team co working days Expenses paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
About us At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role As a senior People Partner, you will be a key strategic and operational advisor within the organisation, working closely with the leadership team, and reporting into the Director of People and Operations. You will align people initiatives with our business objectives. You will play a vital role in shaping our culture, enhancing employee engagement, and fostering a high performance environment. The ideal candidate will possess strong HR expertise, exceptional interpersonal skills and a deep understanding of organisational dynamics, having worked for a start up or a scale up where there has been progressive growth. This is a largely remote role, with the occasional travel to our hub offices in London, Bristol and York. Key Responsibilities Strategic Partnership Act as a trusted advisor to senior leaders and stakeholders, providing expert guidance on people strategy, organisational design, and long term workforce planning. Partner with leadership teams and stakeholders to ensure people plans align with business objectives and support a high performance, values driven culture. Influence decision making using data, insight, and strong commercial understanding of the organisation's needs. Employee Relations & Support Lead on complex and sensitive employee relations casework, ensuring fair, consistent, and legally compliant approaches. Provide proactive guidance to managers on policy interpretation, best practice, performance concerns, sickness management, and conflict resolution. Identify trends in ER issues and recommend preventative actions or training. Talent Management Design and deliver initiatives across succession planning, talent assessment, leadership development, and performance management. Support leaders in identifying critical roles, talent pipelines, and development pathways to enable organisational growth. Change Management Lead and support organisational change initiatives, including restructures, team redesigns, TUPE processes (if applicable), and shifts to new HR operating models. Provide change expertise to help leaders plan, communicate, and implement change in a way that protects employee experience and mitigates risk. Facilitate consultation processes, documentation, timelines, and impact assessments to ensure smooth transitions. Data & Insights Use HR analytics, dashboards, and people metrics (e.g., attrition, engagement, capability gaps, absence, ER trends) to inform priorities and decision making. Identify people related risks, opportunities, and patterns, presenting actionable recommendations to senior stakeholders. Partner with People Coordinator to improve data integrity, reporting cadence, and insight driven interventions. Coaching & Development Coach and mentor team leaders and managers to strengthen people management capability, confidence, and judgement. Support leadership development through one to one coaching, facilitated workshops, and ongoing performance dialogue. Guide managers on career conversations, team development plans, and how to create inclusive, empowering environments where colleagues can thrive. EDI & Belonging At the heart of Environment Bank are the people, who make it all possible. We employ individuals, who share the same passion to live our Environment Bank mission and values. At Environment Bank we believe that fostering a diverse, equitable, and inclusive workplace makes us more innovative, dynamic, and competitive. We welcome individuals from all backgrounds, ethnicities, cultures, and experiences. We are committed to creating an environment where everyone is valued and respected, free from discrimination based on race, religion, sexual orientation, age, marital status, disability, gender identity or expression, or any other legally protected status. Qualifications Proven experience as an HR / People Business Partner or equivalent senior HR role, with experience of managing HR teams Strong understanding of HR best practices and employment legislation Ability to build and maintain strong relationships with stakeholders at all levels Demonstrated ability to influence and drive change within an organisational design Start up to scale up organisational experience Proficiency in using HR data and analytics to inform decision making Professional HR qualification (CIPD or equivalent) is preferred but not essential Ability to work in a fast paced dynamic environment Exceptional interpersonal and communication skills Benefits Performance based annual bonus up to 10% of salary Pension scheme with employer matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leave after probation Remote and hybrid flexible working options Regional and departmental team co working days Expenses paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
Jan 29, 2026
Full time
About us At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role As a senior People Partner, you will be a key strategic and operational advisor within the organisation, working closely with the leadership team, and reporting into the Director of People and Operations. You will align people initiatives with our business objectives. You will play a vital role in shaping our culture, enhancing employee engagement, and fostering a high performance environment. The ideal candidate will possess strong HR expertise, exceptional interpersonal skills and a deep understanding of organisational dynamics, having worked for a start up or a scale up where there has been progressive growth. This is a largely remote role, with the occasional travel to our hub offices in London, Bristol and York. Key Responsibilities Strategic Partnership Act as a trusted advisor to senior leaders and stakeholders, providing expert guidance on people strategy, organisational design, and long term workforce planning. Partner with leadership teams and stakeholders to ensure people plans align with business objectives and support a high performance, values driven culture. Influence decision making using data, insight, and strong commercial understanding of the organisation's needs. Employee Relations & Support Lead on complex and sensitive employee relations casework, ensuring fair, consistent, and legally compliant approaches. Provide proactive guidance to managers on policy interpretation, best practice, performance concerns, sickness management, and conflict resolution. Identify trends in ER issues and recommend preventative actions or training. Talent Management Design and deliver initiatives across succession planning, talent assessment, leadership development, and performance management. Support leaders in identifying critical roles, talent pipelines, and development pathways to enable organisational growth. Change Management Lead and support organisational change initiatives, including restructures, team redesigns, TUPE processes (if applicable), and shifts to new HR operating models. Provide change expertise to help leaders plan, communicate, and implement change in a way that protects employee experience and mitigates risk. Facilitate consultation processes, documentation, timelines, and impact assessments to ensure smooth transitions. Data & Insights Use HR analytics, dashboards, and people metrics (e.g., attrition, engagement, capability gaps, absence, ER trends) to inform priorities and decision making. Identify people related risks, opportunities, and patterns, presenting actionable recommendations to senior stakeholders. Partner with People Coordinator to improve data integrity, reporting cadence, and insight driven interventions. Coaching & Development Coach and mentor team leaders and managers to strengthen people management capability, confidence, and judgement. Support leadership development through one to one coaching, facilitated workshops, and ongoing performance dialogue. Guide managers on career conversations, team development plans, and how to create inclusive, empowering environments where colleagues can thrive. EDI & Belonging At the heart of Environment Bank are the people, who make it all possible. We employ individuals, who share the same passion to live our Environment Bank mission and values. At Environment Bank we believe that fostering a diverse, equitable, and inclusive workplace makes us more innovative, dynamic, and competitive. We welcome individuals from all backgrounds, ethnicities, cultures, and experiences. We are committed to creating an environment where everyone is valued and respected, free from discrimination based on race, religion, sexual orientation, age, marital status, disability, gender identity or expression, or any other legally protected status. Qualifications Proven experience as an HR / People Business Partner or equivalent senior HR role, with experience of managing HR teams Strong understanding of HR best practices and employment legislation Ability to build and maintain strong relationships with stakeholders at all levels Demonstrated ability to influence and drive change within an organisational design Start up to scale up organisational experience Proficiency in using HR data and analytics to inform decision making Professional HR qualification (CIPD or equivalent) is preferred but not essential Ability to work in a fast paced dynamic environment Exceptional interpersonal and communication skills Benefits Performance based annual bonus up to 10% of salary Pension scheme with employer matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leave after probation Remote and hybrid flexible working options Regional and departmental team co working days Expenses paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
HR Advisor Broughton 6 month contract 27.78 per hour umbrella ARM have an exciting opportunity for a HR Advisor to join a global leader in aerospace innovation. The Human Resources Advisor will provide support to the HR Business Partners in ensuring HR policies are applied and that HR processes are implemented effectively and consistently in the business area in line with local legislation and global HR strategy. The Role: Help the team with deployment of HRBP campaigns Update Workday related to all the actions of the employee life cycle; from hire to retire; and be the interface with HR Analyst (Reward Operations) Organize and prepare respective reviews and ensure quality and timely inputs from managers. Alert HRBPs on HR risks by gathering and analysing data such absenteeism, E&C training completion, time management etc. Support talent Management activities for the HR function including support to Compass on People matters (Well-being, Succession Plan, Development Path) Requirements: Strong IT/Data analytics skills. Previous experience in HR, ideally in one or several of the following activities: HR legal, payroll HR analyst, digital, recruitment, learning Deep understanding of HR policies, processes & systems Proficiency in Microsoft and Google-suite (esp. Excel) Good communication and stakeholder management skills, teamwork and networking abilities Ability to convince, to negotiate & to take initiative Customer orientation & responsiveness, with a solution mindset Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jan 29, 2026
Contractor
HR Advisor Broughton 6 month contract 27.78 per hour umbrella ARM have an exciting opportunity for a HR Advisor to join a global leader in aerospace innovation. The Human Resources Advisor will provide support to the HR Business Partners in ensuring HR policies are applied and that HR processes are implemented effectively and consistently in the business area in line with local legislation and global HR strategy. The Role: Help the team with deployment of HRBP campaigns Update Workday related to all the actions of the employee life cycle; from hire to retire; and be the interface with HR Analyst (Reward Operations) Organize and prepare respective reviews and ensure quality and timely inputs from managers. Alert HRBPs on HR risks by gathering and analysing data such absenteeism, E&C training completion, time management etc. Support talent Management activities for the HR function including support to Compass on People matters (Well-being, Succession Plan, Development Path) Requirements: Strong IT/Data analytics skills. Previous experience in HR, ideally in one or several of the following activities: HR legal, payroll HR analyst, digital, recruitment, learning Deep understanding of HR policies, processes & systems Proficiency in Microsoft and Google-suite (esp. Excel) Good communication and stakeholder management skills, teamwork and networking abilities Ability to convince, to negotiate & to take initiative Customer orientation & responsiveness, with a solution mindset Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
About us At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role As a senior People Partner, you will be a key strategic and operational advisor within the organisation, working closely with the leadership team, and reporting into the Director of People and Operations. You will align people initiatives with our business objectives. You will play a vital role in shaping our culture, enhancing employee engagement, and fostering a high performance environment. The ideal candidate will possess strong HR expertise, exceptional interpersonal skills and a deep understanding of organisational dynamics, having worked for a start up or a scale up where there has been progressive growth. This is a largely remote role, with the occasional travel to our hub offices in London, Bristol and York. Key Responsibilities Strategic Partnership Act as a trusted advisor to senior leaders and stakeholders, providing expert guidance on people strategy, organisational design, and long term workforce planning. Partner with leadership teams and stakeholders to ensure people plans align with business objectives and support a high performance, values driven culture. Influence decision making using data, insight, and strong commercial understanding of the organisation's needs. Employee Relations & Support Lead on complex and sensitive employee relations casework, ensuring fair, consistent, and legally compliant approaches. Provide proactive guidance to managers on policy interpretation, best practice, performance concerns, sickness management, and conflict resolution. Identify trends in ER issues and recommend preventative actions or training. Talent Management Design and deliver initiatives across succession planning, talent assessment, leadership development, and performance management. Support leaders in identifying critical roles, talent pipelines, and development pathways to enable organisational growth. Change Management Lead and support organisational change initiatives, including restructures, team redesigns, TUPE processes (if applicable), and shifts to new HR operating models. Provide change expertise to help leaders plan, communicate, and implement change in a way that protects employee experience and mitigates risk. Facilitate consultation processes, documentation, timelines, and impact assessments to ensure smooth transitions. Data & Insights Use HR analytics, dashboards, and people metrics (e.g., attrition, engagement, capability gaps, absence, ER trends) to inform priorities and decision making. Identify people related risks, opportunities, and patterns, presenting actionable recommendations to senior stakeholders. Partner with People Coordinator to improve data integrity, reporting cadence, and insight driven interventions. Coaching & Development Coach and mentor team leaders and managers to strengthen people management capability, confidence, and judgement. Support leadership development through one to one coaching, facilitated workshops, and ongoing performance dialogue. Guide managers on career conversations, team development plans, and how to create inclusive, empowering environments where colleagues can thrive. EDI & Belonging At the heart of Environment Bank are the people, who make it all possible. We employ individuals, who share the same passion to live our Environment Bank mission and values. At Environment Bank we believe that fostering a diverse, equitable, and inclusive workplace makes us more innovative, dynamic, and competitive. We welcome individuals from all backgrounds, ethnicities, cultures, and experiences. We are committed to creating an environment where everyone is valued and respected, free from discrimination based on race, religion, sexual orientation, age, marital status, disability, gender identity or expression, or any other legally protected status. Qualifications Proven experience as an HR / People Business Partner or equivalent senior HR role, with experience of managing HR teams Strong understanding of HR best practices and employment legislation Ability to build and maintain strong relationships with stakeholders at all levels Demonstrated ability to influence and drive change within an organisational design Start up to scale up organisational experience Proficiency in using HR data and analytics to inform decision making Professional HR qualification (CIPD or equivalent) is preferred but not essential Ability to work in a fast paced dynamic environment Exceptional interpersonal and communication skills Benefits Performance based annual bonus up to 10% of salary Pension scheme with employer matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leave after probation Remote and hybrid flexible working options Regional and departmental team co working days Expenses paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
Jan 29, 2026
Full time
About us At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role As a senior People Partner, you will be a key strategic and operational advisor within the organisation, working closely with the leadership team, and reporting into the Director of People and Operations. You will align people initiatives with our business objectives. You will play a vital role in shaping our culture, enhancing employee engagement, and fostering a high performance environment. The ideal candidate will possess strong HR expertise, exceptional interpersonal skills and a deep understanding of organisational dynamics, having worked for a start up or a scale up where there has been progressive growth. This is a largely remote role, with the occasional travel to our hub offices in London, Bristol and York. Key Responsibilities Strategic Partnership Act as a trusted advisor to senior leaders and stakeholders, providing expert guidance on people strategy, organisational design, and long term workforce planning. Partner with leadership teams and stakeholders to ensure people plans align with business objectives and support a high performance, values driven culture. Influence decision making using data, insight, and strong commercial understanding of the organisation's needs. Employee Relations & Support Lead on complex and sensitive employee relations casework, ensuring fair, consistent, and legally compliant approaches. Provide proactive guidance to managers on policy interpretation, best practice, performance concerns, sickness management, and conflict resolution. Identify trends in ER issues and recommend preventative actions or training. Talent Management Design and deliver initiatives across succession planning, talent assessment, leadership development, and performance management. Support leaders in identifying critical roles, talent pipelines, and development pathways to enable organisational growth. Change Management Lead and support organisational change initiatives, including restructures, team redesigns, TUPE processes (if applicable), and shifts to new HR operating models. Provide change expertise to help leaders plan, communicate, and implement change in a way that protects employee experience and mitigates risk. Facilitate consultation processes, documentation, timelines, and impact assessments to ensure smooth transitions. Data & Insights Use HR analytics, dashboards, and people metrics (e.g., attrition, engagement, capability gaps, absence, ER trends) to inform priorities and decision making. Identify people related risks, opportunities, and patterns, presenting actionable recommendations to senior stakeholders. Partner with People Coordinator to improve data integrity, reporting cadence, and insight driven interventions. Coaching & Development Coach and mentor team leaders and managers to strengthen people management capability, confidence, and judgement. Support leadership development through one to one coaching, facilitated workshops, and ongoing performance dialogue. Guide managers on career conversations, team development plans, and how to create inclusive, empowering environments where colleagues can thrive. EDI & Belonging At the heart of Environment Bank are the people, who make it all possible. We employ individuals, who share the same passion to live our Environment Bank mission and values. At Environment Bank we believe that fostering a diverse, equitable, and inclusive workplace makes us more innovative, dynamic, and competitive. We welcome individuals from all backgrounds, ethnicities, cultures, and experiences. We are committed to creating an environment where everyone is valued and respected, free from discrimination based on race, religion, sexual orientation, age, marital status, disability, gender identity or expression, or any other legally protected status. Qualifications Proven experience as an HR / People Business Partner or equivalent senior HR role, with experience of managing HR teams Strong understanding of HR best practices and employment legislation Ability to build and maintain strong relationships with stakeholders at all levels Demonstrated ability to influence and drive change within an organisational design Start up to scale up organisational experience Proficiency in using HR data and analytics to inform decision making Professional HR qualification (CIPD or equivalent) is preferred but not essential Ability to work in a fast paced dynamic environment Exceptional interpersonal and communication skills Benefits Performance based annual bonus up to 10% of salary Pension scheme with employer matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leave after probation Remote and hybrid flexible working options Regional and departmental team co working days Expenses paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
Our OEM Client based in Castle Bromwich, Birmingham is searching for Test Analyst to join their team, Inside IR35. This is a 12-month contract position providing a minimum of 3 days on-site, increasing to 5 days during deployments / business needs. Umbrella Pay Rate: £27.03 per hour The Opportunity: This is a fantastic opportunity to work on our client s new Special Vehicles Operations (SVO) facility where you will get up-close and personal with their most prestigious products. To enable our client to meet their ambitious digitalisation plans, a Business Systems Delivery team has been established as part of the development of a class leading, high performing and best practice Transformation Organisation. This team is the crucial bridge between technical delivery and local site or global adoption, acting as the mechanism to maximise the value and benefit of the manufacturing systems programmes within the business. The team combines Business Change, Training and Testing expertise to deliver a high-quality end user deployment experience. Together, they are accountable for managing the change and deploying the manufacturing systems programme content across global footprint. Working for the Test Manager, you will work within one of our site-based testing teams (although some cross site support may occasionally be necessary), supporting User Acceptance Testing and Production Acceptance Testing of deliveries impacting manufacturing execution, quality and reporting systems. You will be required to coordinate activities within these test phases, ensuring all agreed business requirements are successfully delivered, and that appropriate governance and compliance is met. Responsibilities: Facilitating governance readiness sessions to assess suitability to enter each test phase. Creating and executing appropriate manual UAT and PAT test scenarios and scripts Using the test management tooling (primarily HP ALM, but some Jira instances may be involved) to capture and evidence the UAT / PAT results. Recording and tracking defects to resolution through a standard process Engaging with stakeholders to support testing and report out on status. Input to, or creation of, Test Completion Reports Essential Experience Required: A wealth of experience in a similar Test Analyst role, including experience of the above activities in UAT Experience in Manufacturing (Desirable) Working with different stakeholder groups, some of whom may not be too familiar with testing processes, value and benefits Essential Skills Required: Proficient at HP ALM and Jira (the latter Desirable) Knowledge of Manufacturing processes (Desirable) Strong analytical skills e.g. statistical analysis and data flow testing Waterfall or Agile delivery methodology A good standard of English with strong communication (written and verbal) and interpersonal skills Microsoft Office - PowerPoint, Word, Excel, SharePoint, etc.
Jan 28, 2026
Contractor
Our OEM Client based in Castle Bromwich, Birmingham is searching for Test Analyst to join their team, Inside IR35. This is a 12-month contract position providing a minimum of 3 days on-site, increasing to 5 days during deployments / business needs. Umbrella Pay Rate: £27.03 per hour The Opportunity: This is a fantastic opportunity to work on our client s new Special Vehicles Operations (SVO) facility where you will get up-close and personal with their most prestigious products. To enable our client to meet their ambitious digitalisation plans, a Business Systems Delivery team has been established as part of the development of a class leading, high performing and best practice Transformation Organisation. This team is the crucial bridge between technical delivery and local site or global adoption, acting as the mechanism to maximise the value and benefit of the manufacturing systems programmes within the business. The team combines Business Change, Training and Testing expertise to deliver a high-quality end user deployment experience. Together, they are accountable for managing the change and deploying the manufacturing systems programme content across global footprint. Working for the Test Manager, you will work within one of our site-based testing teams (although some cross site support may occasionally be necessary), supporting User Acceptance Testing and Production Acceptance Testing of deliveries impacting manufacturing execution, quality and reporting systems. You will be required to coordinate activities within these test phases, ensuring all agreed business requirements are successfully delivered, and that appropriate governance and compliance is met. Responsibilities: Facilitating governance readiness sessions to assess suitability to enter each test phase. Creating and executing appropriate manual UAT and PAT test scenarios and scripts Using the test management tooling (primarily HP ALM, but some Jira instances may be involved) to capture and evidence the UAT / PAT results. Recording and tracking defects to resolution through a standard process Engaging with stakeholders to support testing and report out on status. Input to, or creation of, Test Completion Reports Essential Experience Required: A wealth of experience in a similar Test Analyst role, including experience of the above activities in UAT Experience in Manufacturing (Desirable) Working with different stakeholder groups, some of whom may not be too familiar with testing processes, value and benefits Essential Skills Required: Proficient at HP ALM and Jira (the latter Desirable) Knowledge of Manufacturing processes (Desirable) Strong analytical skills e.g. statistical analysis and data flow testing Waterfall or Agile delivery methodology A good standard of English with strong communication (written and verbal) and interpersonal skills Microsoft Office - PowerPoint, Word, Excel, SharePoint, etc.
Visualsoft is a leading Shopify agency, partnering with ambitious retailers to optimise both their online and in-store operations. As our retail offering grows, we're looking for a Retail Operations Specialist to help our clients unlock smarter ways of working, stronger customer experiences, and improved commercial performance. This is a hands-on, high-impact role for someone with genuine retail experience who understands what great looks like on the shop floor. You'll work closely with clients and internal teams to analyse in-store operations, improve workflows, and translate real-world retail insight into practical, revenue-driving solutions. If you enjoy getting under the skin of retail operations, influencing change, and seeing tangible results from your work, this role offers the opportunity to make a real difference. This role can be based in any of our UK offices in Stockton-on-Tees, Newcastle upon Tyne, or Manchester City Centre. We are also open to remote working within the UK, depending on experience and role requirements. All applicants must have the legal right to work in the UK without restriction. Overview Visualsoft is a leading Shopify agency partnering with retailers to optimise online and in-store operations. The Retail Operations Specialist will analyse in-store operations, improve workflows, and translate retail insight into practical, revenue-driving solutions. Key Duties & Responsibilities Client Retail Assessment: Assess client retail operations, including in-store workflows, team processes, and customer journeys, to identify opportunities to increase revenue and operational efficiency. Identify practical improvements that help clients maximise sales, customer retention, and overall performance. Translate operational insight into clear, actionable plans that drive measurable business outcomes. In-store Experience and Technology: Advise clients on the effective use of technology solutions, including Shopify POS and digital signage, to enhance sales and customer engagement. Recommend improvements to in-store operations, customer flow, and service delivery that directly impact revenue and satisfaction. Ensure operational solutions align with clients' overall business objectives and growth targets. Collaboration and Delivery Support: Work closely with the Retail Project Lead, POS Implementation Analysts, Training Lead, and Project Managers to ensure operational insight is reflected in project delivery. Support client workshops and discovery sessions, helping translate operational challenges into practical actions. Assist clients during POS and in-store technology deployments to ensure smooth adoption and operational success. Measurement and Continuous Improvement: Track the impact of operational changes on sales, conversion, and customer experience metrics. Share learnings internally to continuously improve Visualsoft's retail operations service offering. Qualifications Proven experience in retail operations, store management, or area/regional management. Strong understanding of in-store workflows, staffing, customer experience, and operational efficiency. Comfortable working with retail technology, including POS systems and digital signage. Excellent communication skills, capable of working with both clients and internal teams. Ability to translate operational knowledge into clear, practical recommendations that deliver business results. Desirable Experience supporting operational change or improvement projects in stores. Experience in omnichannel retail environments. Experience with Shopify POS or similar retail platforms. Benefits Competitive basic salary with great progression options Unlimited paid holidays Hybrid working Medicash Cash Plan - covering medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources Dog-friendly workspaces in Stockton on Tees and Manchester A high-performance MacBook VS Perks: monthly treats (Amazon vouchers, PlayStation credits, ASOS, H&M, Just Eat, and more) Free breakfast, fruit, hot and cold drinks, and protein shakes Friday afternoon drinks to wind down the weekend Pension scheme Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you've got what it takes to join one of the UK's leading eCommerce providers, we'd love to hear from you. A little formality by applying you implicitly consent to us processing your personal data for review for this vacancy only. Talent Hunter Referral Bounty - £250 Help us find the right talent to join our team, and get a handsome reward in return. It couldn't be easier - if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty! Equal Opportunity Employer Statement Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We welcome applications from all sections of the community.
Jan 27, 2026
Full time
Visualsoft is a leading Shopify agency, partnering with ambitious retailers to optimise both their online and in-store operations. As our retail offering grows, we're looking for a Retail Operations Specialist to help our clients unlock smarter ways of working, stronger customer experiences, and improved commercial performance. This is a hands-on, high-impact role for someone with genuine retail experience who understands what great looks like on the shop floor. You'll work closely with clients and internal teams to analyse in-store operations, improve workflows, and translate real-world retail insight into practical, revenue-driving solutions. If you enjoy getting under the skin of retail operations, influencing change, and seeing tangible results from your work, this role offers the opportunity to make a real difference. This role can be based in any of our UK offices in Stockton-on-Tees, Newcastle upon Tyne, or Manchester City Centre. We are also open to remote working within the UK, depending on experience and role requirements. All applicants must have the legal right to work in the UK without restriction. Overview Visualsoft is a leading Shopify agency partnering with retailers to optimise online and in-store operations. The Retail Operations Specialist will analyse in-store operations, improve workflows, and translate retail insight into practical, revenue-driving solutions. Key Duties & Responsibilities Client Retail Assessment: Assess client retail operations, including in-store workflows, team processes, and customer journeys, to identify opportunities to increase revenue and operational efficiency. Identify practical improvements that help clients maximise sales, customer retention, and overall performance. Translate operational insight into clear, actionable plans that drive measurable business outcomes. In-store Experience and Technology: Advise clients on the effective use of technology solutions, including Shopify POS and digital signage, to enhance sales and customer engagement. Recommend improvements to in-store operations, customer flow, and service delivery that directly impact revenue and satisfaction. Ensure operational solutions align with clients' overall business objectives and growth targets. Collaboration and Delivery Support: Work closely with the Retail Project Lead, POS Implementation Analysts, Training Lead, and Project Managers to ensure operational insight is reflected in project delivery. Support client workshops and discovery sessions, helping translate operational challenges into practical actions. Assist clients during POS and in-store technology deployments to ensure smooth adoption and operational success. Measurement and Continuous Improvement: Track the impact of operational changes on sales, conversion, and customer experience metrics. Share learnings internally to continuously improve Visualsoft's retail operations service offering. Qualifications Proven experience in retail operations, store management, or area/regional management. Strong understanding of in-store workflows, staffing, customer experience, and operational efficiency. Comfortable working with retail technology, including POS systems and digital signage. Excellent communication skills, capable of working with both clients and internal teams. Ability to translate operational knowledge into clear, practical recommendations that deliver business results. Desirable Experience supporting operational change or improvement projects in stores. Experience in omnichannel retail environments. Experience with Shopify POS or similar retail platforms. Benefits Competitive basic salary with great progression options Unlimited paid holidays Hybrid working Medicash Cash Plan - covering medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources Dog-friendly workspaces in Stockton on Tees and Manchester A high-performance MacBook VS Perks: monthly treats (Amazon vouchers, PlayStation credits, ASOS, H&M, Just Eat, and more) Free breakfast, fruit, hot and cold drinks, and protein shakes Friday afternoon drinks to wind down the weekend Pension scheme Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you've got what it takes to join one of the UK's leading eCommerce providers, we'd love to hear from you. A little formality by applying you implicitly consent to us processing your personal data for review for this vacancy only. Talent Hunter Referral Bounty - £250 Help us find the right talent to join our team, and get a handsome reward in return. It couldn't be easier - if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty! Equal Opportunity Employer Statement Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We welcome applications from all sections of the community.
Are you passionate about technology, transformation, and making a real impact in the legal sector? We're more than just a technology consultancy - we're trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions, the leading SaaS practice management platform, we're driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you'll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won't just implement systems; you'll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £70,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: We are at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. We are a UK-based managed service provider and have grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making us a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As Technical Delivery Manager, you'll be at the forefront of driving digital transformation for law firms across the UK. You'll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of our ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You'll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. We're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems-we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Jan 27, 2026
Full time
Are you passionate about technology, transformation, and making a real impact in the legal sector? We're more than just a technology consultancy - we're trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions, the leading SaaS practice management platform, we're driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you'll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won't just implement systems; you'll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £70,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: We are at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. We are a UK-based managed service provider and have grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making us a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As Technical Delivery Manager, you'll be at the forefront of driving digital transformation for law firms across the UK. You'll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of our ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You'll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. We're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems-we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Frontify AG. "Frontify" is a registered trademark of Frontify AG
Hackney, London
We're all about helping brands turn ideas into impact. Frontify's brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers - including teams at Uber, Microsoft, Volkswagen, and Telefónica - to build engaging brands. With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. And we're on the lookout for new team members to share our vision. If you're ready for a brand-new adventure, keep reading! Your Team Your new team is a group of motivated, collaborative, and innovative people. They are Product Managers, Researchers, Analysts, Designers, and Developers from diverse backgrounds. They enjoy working together to create and evolve a well-loved product, while always leaving space for fresh ideas and new approaches. Outside of work, they're parents, gamers, bookworms, adrenaline seekers, and so much more. Your Mission As Director of Product Design, you'll set design strategy and vision, and oversee design execution, guiding your team of about 13 designers from discovery to delivery. You'll lead strategic direction across the design organization-ensuring teams are solving the right problems efficiently-while partnering with Product and Engineering leadership to drive business outcomes. You'll build design capabilities, establish quality standards, and develop designers. All while ensuring our products balance user needs with data-driven business impact. Responsibilities Set strategic design direction across product initiatives, partnering with executive leadership to align design vision with the overall product strategy and business objectives. Build design excellence by establishing quality standards, design principles, and review processes that elevate team output. Organize and optimize the design team to enable efficient collaboration and delivery across product initiatives. Guide complex problem-solving by providing strategic direction to designers tackling ambiguous, high-impact challenges. Champion design standards, establishing and evangelizing inclusive design practices and accessibility requirements across all products. Drive cross-functional alignment, partnering with Product, Engineering, and Research leaders to ensure design, business, and technical strategies are unified. Foster an entrepreneurial culture, cultivating a team environment that embraces rapid experimentation, lean methodologies, and curiosity about emerging technologies like AI. Your Story You can work remotely or hybrid within UK, with access to our offices in St. Gallen and London. You have 10+ years of design experience with SaaS or complex digital products, with proven experience leading design teams. You enjoy managing and developing people, with experience successfully leading a design team of 10+ designers. You move fluidly between high-level strategy and the critical design details that matter. You demonstrate strong strategic thinking with the ability to balance user needs, business goals, and technical constraints. You thrive in a fast-paced environment, and you get more - not less - creative when faced with limits and ambiguity. You have excellent presentation and communication skills, with the ability to influence stakeholders at all levels. You can show work demonstrating strategic, systems thinking, and scalable design solutions. You enjoy working cross-functionally, bringing new ideas to the table, and never being afraid to challenge the status quo. You're expert-level proficient with design tools such as Figma and Adobe Creative Suite. You speak English fluently. We understand that every candidate's experience is different. If you're interested in this role but don't tick all the boxes, we still encourage you to apply. Why join us? Thrive with the tools and support to shape your future at Frontify. Be part of a product that connects brands and people with a human touch. Enjoy flexibility, opportunities to grow, and exposure to innovative technologies and ideas. Join a vibrant, social team-whether you love animals, yoga, or travel, we've got the Slack channels for you! What we offer Private health benefits and health cash plan Pension scheme: 5% matched A minimum of 25 days of annual leave per year Paid educational and wellbeing days off Wellbeing, learning and development, and commuter allowance Home office setup budget- Weekly free office lunch Localized benefits Workation: Work from inspiring locations around the world (45 days annually) Invite to our summer company meet-up Important to us Frontify is a place where authenticity and inclusion thrive, empowering every voice to help shape our future. We're committed to providing a fair and accessible recruitment process. If you have a disability and require reasonable adjustments at any stage, please email or speak with your talent partner. Any information you share will remain confidential. Next steps If there's a fit, you'll meet our Talent Partner to discuss your experience and explore whether Frontify is the right place for you. This description outlines the primary duties of the role, which may evolve in response to business needs and company growth. We're looking for someone comfortable with change and excited to contribute to a dynamic environment. If this sounds like you, come join us and help shape what's next. We may conduct preliminary checks for successful candidates, depending on the role and in line with local laws. We'll share all relevant details during the interview process. We use artificial intelligence (AI) tools to record and transcribe interviews and to help our team review candidate profiles. These tools do not replace human judgment, and all final hiring decisions are made by people. Please see our Privacy Notice for more information. ( )
Jan 27, 2026
Full time
We're all about helping brands turn ideas into impact. Frontify's brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers - including teams at Uber, Microsoft, Volkswagen, and Telefónica - to build engaging brands. With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. And we're on the lookout for new team members to share our vision. If you're ready for a brand-new adventure, keep reading! Your Team Your new team is a group of motivated, collaborative, and innovative people. They are Product Managers, Researchers, Analysts, Designers, and Developers from diverse backgrounds. They enjoy working together to create and evolve a well-loved product, while always leaving space for fresh ideas and new approaches. Outside of work, they're parents, gamers, bookworms, adrenaline seekers, and so much more. Your Mission As Director of Product Design, you'll set design strategy and vision, and oversee design execution, guiding your team of about 13 designers from discovery to delivery. You'll lead strategic direction across the design organization-ensuring teams are solving the right problems efficiently-while partnering with Product and Engineering leadership to drive business outcomes. You'll build design capabilities, establish quality standards, and develop designers. All while ensuring our products balance user needs with data-driven business impact. Responsibilities Set strategic design direction across product initiatives, partnering with executive leadership to align design vision with the overall product strategy and business objectives. Build design excellence by establishing quality standards, design principles, and review processes that elevate team output. Organize and optimize the design team to enable efficient collaboration and delivery across product initiatives. Guide complex problem-solving by providing strategic direction to designers tackling ambiguous, high-impact challenges. Champion design standards, establishing and evangelizing inclusive design practices and accessibility requirements across all products. Drive cross-functional alignment, partnering with Product, Engineering, and Research leaders to ensure design, business, and technical strategies are unified. Foster an entrepreneurial culture, cultivating a team environment that embraces rapid experimentation, lean methodologies, and curiosity about emerging technologies like AI. Your Story You can work remotely or hybrid within UK, with access to our offices in St. Gallen and London. You have 10+ years of design experience with SaaS or complex digital products, with proven experience leading design teams. You enjoy managing and developing people, with experience successfully leading a design team of 10+ designers. You move fluidly between high-level strategy and the critical design details that matter. You demonstrate strong strategic thinking with the ability to balance user needs, business goals, and technical constraints. You thrive in a fast-paced environment, and you get more - not less - creative when faced with limits and ambiguity. You have excellent presentation and communication skills, with the ability to influence stakeholders at all levels. You can show work demonstrating strategic, systems thinking, and scalable design solutions. You enjoy working cross-functionally, bringing new ideas to the table, and never being afraid to challenge the status quo. You're expert-level proficient with design tools such as Figma and Adobe Creative Suite. You speak English fluently. We understand that every candidate's experience is different. If you're interested in this role but don't tick all the boxes, we still encourage you to apply. Why join us? Thrive with the tools and support to shape your future at Frontify. Be part of a product that connects brands and people with a human touch. Enjoy flexibility, opportunities to grow, and exposure to innovative technologies and ideas. Join a vibrant, social team-whether you love animals, yoga, or travel, we've got the Slack channels for you! What we offer Private health benefits and health cash plan Pension scheme: 5% matched A minimum of 25 days of annual leave per year Paid educational and wellbeing days off Wellbeing, learning and development, and commuter allowance Home office setup budget- Weekly free office lunch Localized benefits Workation: Work from inspiring locations around the world (45 days annually) Invite to our summer company meet-up Important to us Frontify is a place where authenticity and inclusion thrive, empowering every voice to help shape our future. We're committed to providing a fair and accessible recruitment process. If you have a disability and require reasonable adjustments at any stage, please email or speak with your talent partner. Any information you share will remain confidential. Next steps If there's a fit, you'll meet our Talent Partner to discuss your experience and explore whether Frontify is the right place for you. This description outlines the primary duties of the role, which may evolve in response to business needs and company growth. We're looking for someone comfortable with change and excited to contribute to a dynamic environment. If this sounds like you, come join us and help shape what's next. We may conduct preliminary checks for successful candidates, depending on the role and in line with local laws. We'll share all relevant details during the interview process. We use artificial intelligence (AI) tools to record and transcribe interviews and to help our team review candidate profiles. These tools do not replace human judgment, and all final hiring decisions are made by people. Please see our Privacy Notice for more information. ( )
11380SR2 £80k - 90k per year Head of Applications Hybrid work in London We are seeking an experienced Head of Applications to provide strategic leadership and operational oversight across a complex enterprise application landscape. This senior role is responsible for shaping application strategy, defining architecture standards, and ensuring the stability, scalability, and performance of core business systems, including core banking platforms, integration services, and digital applications. You will have end to end ownership of application delivery and support, ensuring systems align with business objectives, regulatory requirements, and technology best practices. Working closely with senior stakeholders, you will drive continuous improvement, modernization initiatives, and the adoption of agile and DevOps ways of working. A key element of the role is people leadership. You will lead, mentor, and develop a multi disciplinary team comprising software developers, support analysts, and Solution & Integration Architects. You will foster a collaborative, high performance culture that encourages innovation, accountability, and professional growth, supported by regular performance reviews and coaching. The successful candidate will bring strong hands on experience across the full software development lifecycle, including analysis, design, testing, documentation, deployment, and operational support. You will be adept at managing applications in complex, business critical environments and confident handling major incidents and service challenges. Key Skills 5+ year's experience in software development and at least 3 years in a leadership or management role. Strong knowledge of application lifecycle management, agile and DevOps practices, cloud platforms (particularly Microsoft Azure), and service management frameworks such as ITIL is essential. Professional certifications such as PMP, Scrum Master, or relevant technical qualifications are highly desirable. Exceptional communication, stakeholder management, and project prioritisation skills are critical to success in this role. Proven experience with application support and incident management in complex technical environments. Excellent problem-solving skills with the ability to handle complex technical issues. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Jan 26, 2026
Full time
11380SR2 £80k - 90k per year Head of Applications Hybrid work in London We are seeking an experienced Head of Applications to provide strategic leadership and operational oversight across a complex enterprise application landscape. This senior role is responsible for shaping application strategy, defining architecture standards, and ensuring the stability, scalability, and performance of core business systems, including core banking platforms, integration services, and digital applications. You will have end to end ownership of application delivery and support, ensuring systems align with business objectives, regulatory requirements, and technology best practices. Working closely with senior stakeholders, you will drive continuous improvement, modernization initiatives, and the adoption of agile and DevOps ways of working. A key element of the role is people leadership. You will lead, mentor, and develop a multi disciplinary team comprising software developers, support analysts, and Solution & Integration Architects. You will foster a collaborative, high performance culture that encourages innovation, accountability, and professional growth, supported by regular performance reviews and coaching. The successful candidate will bring strong hands on experience across the full software development lifecycle, including analysis, design, testing, documentation, deployment, and operational support. You will be adept at managing applications in complex, business critical environments and confident handling major incidents and service challenges. Key Skills 5+ year's experience in software development and at least 3 years in a leadership or management role. Strong knowledge of application lifecycle management, agile and DevOps practices, cloud platforms (particularly Microsoft Azure), and service management frameworks such as ITIL is essential. Professional certifications such as PMP, Scrum Master, or relevant technical qualifications are highly desirable. Exceptional communication, stakeholder management, and project prioritisation skills are critical to success in this role. Proven experience with application support and incident management in complex technical environments. Excellent problem-solving skills with the ability to handle complex technical issues. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Job Title: Business Analyst - NHS Location: London Contract Type: Contract NHS IT/Digital Experience is essential due to the immediate project requirement, please do not apply if you do not have this direct experience. About the Role Our client a large consultancy with various NHS clients are looking for a skilled Business Analyst to support a Domain migration within a digital team by turning complex information into clear, actionable insights. This role sits at the intersection of data, systems, and stakeholders, helping ensure that processes, reporting, and decision-making are accurate, efficient, and aligned with NHS governance and clinical workflows. Due to the nature of the migration all current applications process will need to correctly mapped etc. You will work closely with technical teams, clinicians, and operational stakeholders to analyse systems, identify gaps, and produce high-quality documentation that supports change and improvement. Key Responsibilities Analytical & Data Skills Analyse raw information to identify trends, patterns, anomalies, and improvement opportunities Review specifications, SOPs, audit logs, operational policies, and system outputs Validate findings using tools such as Excel , basic SQL , reports, and dashboards Identify data gaps, inconsistencies, and downstream impacts across systems Stakeholder Management Engage with stakeholders through active listening and structured discussions Build trust and strong working relationships across clinical and technical teams Obtain clarification and validation of requirements and findings Technical & Systems Understanding Understand how clinical systems store, share, and report data Locate and interpret system logs, extracts, and workflow data Understand data fields, sources, relationships, and dependencies Assess downstream impacts across multiple clinical applications Critical Thinking & Problem Solving Identify missing data, conflicting processes, and ambiguous requirements Perform root cause analysis using approaches such as: 5 Whys Fishbone diagrams Process tracing Documentation & Communication Produce clear, structured documentation including: Requirements packs Data dictionaries Process maps Benefits logs Risk and impact assessments Translate complex information into simple, decision-ready insights Present findings clearly to both technical and non-technical audiences Skills & Experience Essential / Required Proven experience in a Business Analyst role with NHS trusts (essential) Strong analytical, critical thinking, and problem-solving skills Data collection, manipulation, and processing experience Experience reviewing system outputs such as reports, logs, and data extracts Active Directory / Domain Migration experience Hands-on experience working with NHS and clinical applications Understanding of application architecture , including front-end and back-end design concepts Ability to understand how systems integrate and how data flows between applications Excellent written and verbal communication skills Strong stakeholder engagement and requirement validation skills Experience producing high-quality documentation using: Visio Excel Word PowerPoint Desirable Experience working within an NHS Trust or healthcare environment Strong understanding of NHS processes, including escalation paths, prescribing, charting, and observations Awareness of NHS governance, compliance, and regulatory requirements Inside of IR35 regulations - payment via an umbrella company.
Jan 26, 2026
Contractor
Job Title: Business Analyst - NHS Location: London Contract Type: Contract NHS IT/Digital Experience is essential due to the immediate project requirement, please do not apply if you do not have this direct experience. About the Role Our client a large consultancy with various NHS clients are looking for a skilled Business Analyst to support a Domain migration within a digital team by turning complex information into clear, actionable insights. This role sits at the intersection of data, systems, and stakeholders, helping ensure that processes, reporting, and decision-making are accurate, efficient, and aligned with NHS governance and clinical workflows. Due to the nature of the migration all current applications process will need to correctly mapped etc. You will work closely with technical teams, clinicians, and operational stakeholders to analyse systems, identify gaps, and produce high-quality documentation that supports change and improvement. Key Responsibilities Analytical & Data Skills Analyse raw information to identify trends, patterns, anomalies, and improvement opportunities Review specifications, SOPs, audit logs, operational policies, and system outputs Validate findings using tools such as Excel , basic SQL , reports, and dashboards Identify data gaps, inconsistencies, and downstream impacts across systems Stakeholder Management Engage with stakeholders through active listening and structured discussions Build trust and strong working relationships across clinical and technical teams Obtain clarification and validation of requirements and findings Technical & Systems Understanding Understand how clinical systems store, share, and report data Locate and interpret system logs, extracts, and workflow data Understand data fields, sources, relationships, and dependencies Assess downstream impacts across multiple clinical applications Critical Thinking & Problem Solving Identify missing data, conflicting processes, and ambiguous requirements Perform root cause analysis using approaches such as: 5 Whys Fishbone diagrams Process tracing Documentation & Communication Produce clear, structured documentation including: Requirements packs Data dictionaries Process maps Benefits logs Risk and impact assessments Translate complex information into simple, decision-ready insights Present findings clearly to both technical and non-technical audiences Skills & Experience Essential / Required Proven experience in a Business Analyst role with NHS trusts (essential) Strong analytical, critical thinking, and problem-solving skills Data collection, manipulation, and processing experience Experience reviewing system outputs such as reports, logs, and data extracts Active Directory / Domain Migration experience Hands-on experience working with NHS and clinical applications Understanding of application architecture , including front-end and back-end design concepts Ability to understand how systems integrate and how data flows between applications Excellent written and verbal communication skills Strong stakeholder engagement and requirement validation skills Experience producing high-quality documentation using: Visio Excel Word PowerPoint Desirable Experience working within an NHS Trust or healthcare environment Strong understanding of NHS processes, including escalation paths, prescribing, charting, and observations Awareness of NHS governance, compliance, and regulatory requirements Inside of IR35 regulations - payment via an umbrella company.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 26, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 26, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
