IT Business Analyst We are seeking an IT Business Analyst to support our ERP transformation programme. You will act as the bridge between business teams and implementation partners, ensuring clear requirements, smooth delivery, and adoption of new systems and processes. Key Responsibilities Act as the single point of truth between business and IT teams. Gather, document, and prioritise functional and non-functional requirements. Map current vs future processes and identify improvements. Translate requirements into clear user stories, test scenarios, and UAT scripts. Support data migration, integrations, and quality assurance. Produce SOPs, training materials, and support change adoption. Success Measures Clear process maps and documented requirements framework. Fit-gap analysis with minimal customisation. Successful UAT cycles with defects triaged and closed. Seamless system integrations and high adoption of new processes. Key Traits Ownership mindset, pragmatic, and results-focused. Strong communicator and data-literate. Calm under pressure and skilled at influencing stakeholders. Skills & Experience Experience as a Business Analyst on ERP implementations (Dynamics, SAP, Oracle, NetSuite, Infor). Strong process analysis in Finance, Inventory, Order-to-Cash, Procure-to-Pay. Hands-on with requirements management, testing, and UAT. Knowledge of data migration, APIs/EDI integrations, and change enablement. Retail/wholesale or omnichannel experience is a plus. BI skills or relevant certifications are desirable but not essential. Apply now to help drive digital transformation and operational excellence. Interested? Please Click Apply now! IT Business Analyst
Apr 14, 2026
Full time
IT Business Analyst We are seeking an IT Business Analyst to support our ERP transformation programme. You will act as the bridge between business teams and implementation partners, ensuring clear requirements, smooth delivery, and adoption of new systems and processes. Key Responsibilities Act as the single point of truth between business and IT teams. Gather, document, and prioritise functional and non-functional requirements. Map current vs future processes and identify improvements. Translate requirements into clear user stories, test scenarios, and UAT scripts. Support data migration, integrations, and quality assurance. Produce SOPs, training materials, and support change adoption. Success Measures Clear process maps and documented requirements framework. Fit-gap analysis with minimal customisation. Successful UAT cycles with defects triaged and closed. Seamless system integrations and high adoption of new processes. Key Traits Ownership mindset, pragmatic, and results-focused. Strong communicator and data-literate. Calm under pressure and skilled at influencing stakeholders. Skills & Experience Experience as a Business Analyst on ERP implementations (Dynamics, SAP, Oracle, NetSuite, Infor). Strong process analysis in Finance, Inventory, Order-to-Cash, Procure-to-Pay. Hands-on with requirements management, testing, and UAT. Knowledge of data migration, APIs/EDI integrations, and change enablement. Retail/wholesale or omnichannel experience is a plus. BI skills or relevant certifications are desirable but not essential. Apply now to help drive digital transformation and operational excellence. Interested? Please Click Apply now! IT Business Analyst
Salary - £48,089.00 Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose As Technology PMO Analyst you will embed and uphold the Technology Project Management Office (PMO) ways of working across the technology portfolio, ensuring consistent application of programme and project management delivery and governance through defined processes, procedures, tools, and techniques. The role will collaborate with delivery management teams to drive adoption of these standards and maintain accurate project information, enabling visibility and informed decision-making at all levels. Additionally, the position provides assurance across programmes and portfolios by monitoring financial and schedule performance, identifying and mitigating risks, and supporting robust governance practices. Accountabilities & Responsibilities Delivery: Responsible for demonstrating a good understanding of the overall portfolio and tracking the overall progress against baseline and the proactive identification and mitigation of risks. Planning: Responsible for providing and embedding the planning standards to give a consistent and effective approach to project planning with milestone reporting to provide early sight of potential delays. Resource Management: Responsible for establishing the portfolio's overall resource needs to meet the proposed schedule. Achieving visibility is critical to ensuring the right resources are available at the right time. Supports the delivery teams by providing visibility of potential resource constraints/challenges where prioritisation may be required. Dependency Mgmt: Responsible for ensuring dependencies are clearly defined, captured and agreed with all parties and effectively tracked and reported. Reporting: Responsible for creating accurate and insightful status/ad-hoc reports. Assurance: Responsible for providing an internal level of assurance to ensure consistent application of the project governance and standards across the portfolio/programme. Technical Skills & Experience Strong coordination skills to be able to rationalise the many and varied requirements of the role. Ability to administer systems and provide detailed and accurate reporting. Problem solving ability to identify issues or inconsistencies and demonstrate the curiosity to understand the problem, its impact and to determine the required corrective action. Strong customer focus demonstrable through activities undertaken and behaviours adopted. Good confidence and collaboration to take the lead in meetings, working with varied delivery resources to challenge where required. Good knowledge of different IT methodologies, standards and reporting frameworks. Advanced excel and MS PowerPoint skills. Strong analytical skills with an ability to organise and map large information sets to form insights. Qualifications Proven PMO / Project delivery related experience. Ideally but not essential, recognised Project Management Qualification - P3O / APMP / MSP / Prince2 / SAFe or equivalent. We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Apr 13, 2026
Full time
Salary - £48,089.00 Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose As Technology PMO Analyst you will embed and uphold the Technology Project Management Office (PMO) ways of working across the technology portfolio, ensuring consistent application of programme and project management delivery and governance through defined processes, procedures, tools, and techniques. The role will collaborate with delivery management teams to drive adoption of these standards and maintain accurate project information, enabling visibility and informed decision-making at all levels. Additionally, the position provides assurance across programmes and portfolios by monitoring financial and schedule performance, identifying and mitigating risks, and supporting robust governance practices. Accountabilities & Responsibilities Delivery: Responsible for demonstrating a good understanding of the overall portfolio and tracking the overall progress against baseline and the proactive identification and mitigation of risks. Planning: Responsible for providing and embedding the planning standards to give a consistent and effective approach to project planning with milestone reporting to provide early sight of potential delays. Resource Management: Responsible for establishing the portfolio's overall resource needs to meet the proposed schedule. Achieving visibility is critical to ensuring the right resources are available at the right time. Supports the delivery teams by providing visibility of potential resource constraints/challenges where prioritisation may be required. Dependency Mgmt: Responsible for ensuring dependencies are clearly defined, captured and agreed with all parties and effectively tracked and reported. Reporting: Responsible for creating accurate and insightful status/ad-hoc reports. Assurance: Responsible for providing an internal level of assurance to ensure consistent application of the project governance and standards across the portfolio/programme. Technical Skills & Experience Strong coordination skills to be able to rationalise the many and varied requirements of the role. Ability to administer systems and provide detailed and accurate reporting. Problem solving ability to identify issues or inconsistencies and demonstrate the curiosity to understand the problem, its impact and to determine the required corrective action. Strong customer focus demonstrable through activities undertaken and behaviours adopted. Good confidence and collaboration to take the lead in meetings, working with varied delivery resources to challenge where required. Good knowledge of different IT methodologies, standards and reporting frameworks. Advanced excel and MS PowerPoint skills. Strong analytical skills with an ability to organise and map large information sets to form insights. Qualifications Proven PMO / Project delivery related experience. Ideally but not essential, recognised Project Management Qualification - P3O / APMP / MSP / Prince2 / SAFe or equivalent. We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Babcock Mission Critical Services España SA.
Taunton, Somerset
Select how often (in days) to receive an alert: Test Manager Location: Taunton, GB, TA5 1UD GB Onsite or Hybrid: Hybrid Job Title: Test Manager Location: Flexible UK Compensation: Attractive Salary + Benefits Role Type: Full time / Permanent Role ID: SF72863 At Cavendish Nuclear we're working to create a safe and secure world, together, and if you join us, you can play your part as a Test Manager. This is a brilliant opportunity to work as part of the MEH Alliance on the prestigious Hinkley Point C Nuclear project. The alliance works across the project to integrate and coordinate the delivery of all main Mechanical, Electrical, Heating, Ventilation and Air-Conditioning (MEH), cabling and associated support services. This innovative approach will help different contractors work as a single entity to deliver the complex installation of cabling and pipework in the power station's vast network of rooms. The role As a Test Manager, you'll have a role that's out of the ordinary. Being part of the MEH Alliance working on Hinkley Point C is a chance to be involved in a major project with national significance. You play a vital role in ensuring high quality, safe and reliable digital and technology solutions that support one of the UK's largest clean energy infrastructure programmes. This role offers 37 hours per week, remote working is available with travel to site expected in line with business requirements at Hinkley Point C. Set working times are 08:00-16:30 Monday to Thursday and 08:00-13:00 on Fridays. Day to day responsibilities Leading the planning, preparation and execution of end to end testing and User Acceptance Testing. Shaping, refining and managing business requirements through workshops and stakeholder engagement. Coordinating with delivery partners to align solution design, quality standards and programme governance. Tracking defects, securing test sign off and ensuring solutions meet safety, regulatory and operational requirements. Championing Nuclear Safety Culture, Equality, Diversity and Inclusion, and continuous improvement across the programme. Essential experience of the Test Manager Experience developing business cases for large and complex business change programmes. Strong analytical skills supported by financial and numerical modelling capabilities. Proven ability to take a strategic and hands on approach across full lifecycle digital transformation. Experience influencing senior stakeholders in regulated or safety critical environments. Background in integrating people, processes and systems across large organisations. Qualifications for the Test Manager Proven experience delivering business analysis for large-scale Digital and IT change. Strong background in end to end process analysis, modelling and requirements management. Demonstrable experience leading testing activities, including planning and defect management. Hands on experience managing and coordinating User Acceptance Testing. Experience applying governance and quality assurance in safety critical or regulated environments. Matched contribution pension scheme, with life assurance. Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+. Employee share scheme. Employee shopping savings portal. Payment of Professional Fees. Reservists in the armed forces receive 10 days special paid leave. Holiday Trading is a benefit that allows UK Cavendish employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity. Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. We're Cavendish Nuclear - a team of c5,000 specialists and a core part of Babcock International Group. Here, you'll be part of something bigger. Across clean energy, defence, and civil decommissioning, your work will contribute to projects that are critical to energy security and national protection. Together, we're shaping a future that lasts - not only through the impact we make, but through meaningful careers that respect your work-life balance. Join us and discover how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Job Segment: Environmental Engineering, Testing, Quality Assurance, Business Analyst, Electrical, Engineering, Technology
Apr 13, 2026
Full time
Select how often (in days) to receive an alert: Test Manager Location: Taunton, GB, TA5 1UD GB Onsite or Hybrid: Hybrid Job Title: Test Manager Location: Flexible UK Compensation: Attractive Salary + Benefits Role Type: Full time / Permanent Role ID: SF72863 At Cavendish Nuclear we're working to create a safe and secure world, together, and if you join us, you can play your part as a Test Manager. This is a brilliant opportunity to work as part of the MEH Alliance on the prestigious Hinkley Point C Nuclear project. The alliance works across the project to integrate and coordinate the delivery of all main Mechanical, Electrical, Heating, Ventilation and Air-Conditioning (MEH), cabling and associated support services. This innovative approach will help different contractors work as a single entity to deliver the complex installation of cabling and pipework in the power station's vast network of rooms. The role As a Test Manager, you'll have a role that's out of the ordinary. Being part of the MEH Alliance working on Hinkley Point C is a chance to be involved in a major project with national significance. You play a vital role in ensuring high quality, safe and reliable digital and technology solutions that support one of the UK's largest clean energy infrastructure programmes. This role offers 37 hours per week, remote working is available with travel to site expected in line with business requirements at Hinkley Point C. Set working times are 08:00-16:30 Monday to Thursday and 08:00-13:00 on Fridays. Day to day responsibilities Leading the planning, preparation and execution of end to end testing and User Acceptance Testing. Shaping, refining and managing business requirements through workshops and stakeholder engagement. Coordinating with delivery partners to align solution design, quality standards and programme governance. Tracking defects, securing test sign off and ensuring solutions meet safety, regulatory and operational requirements. Championing Nuclear Safety Culture, Equality, Diversity and Inclusion, and continuous improvement across the programme. Essential experience of the Test Manager Experience developing business cases for large and complex business change programmes. Strong analytical skills supported by financial and numerical modelling capabilities. Proven ability to take a strategic and hands on approach across full lifecycle digital transformation. Experience influencing senior stakeholders in regulated or safety critical environments. Background in integrating people, processes and systems across large organisations. Qualifications for the Test Manager Proven experience delivering business analysis for large-scale Digital and IT change. Strong background in end to end process analysis, modelling and requirements management. Demonstrable experience leading testing activities, including planning and defect management. Hands on experience managing and coordinating User Acceptance Testing. Experience applying governance and quality assurance in safety critical or regulated environments. Matched contribution pension scheme, with life assurance. Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+. Employee share scheme. Employee shopping savings portal. Payment of Professional Fees. Reservists in the armed forces receive 10 days special paid leave. Holiday Trading is a benefit that allows UK Cavendish employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity. Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. We're Cavendish Nuclear - a team of c5,000 specialists and a core part of Babcock International Group. Here, you'll be part of something bigger. Across clean energy, defence, and civil decommissioning, your work will contribute to projects that are critical to energy security and national protection. Together, we're shaping a future that lasts - not only through the impact we make, but through meaningful careers that respect your work-life balance. Join us and discover how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Job Segment: Environmental Engineering, Testing, Quality Assurance, Business Analyst, Electrical, Engineering, Technology
Infrastructure Analyst - Endpoint Patching & Vulnerability - 12 Months FTC: Endpoint Platforms, SCCM / MECM, Intune, MS O365, MS Defender, Meraki Systems, Apple Business Manager. 12 Month Fixed Term Contract Birmingham, West Midlands (Hybrid) £50,000 - £55,000 per annum Join an award winning business to play a critical role in protecting & strengthening their digital estate. This is a rare opportunity for an experienced Infrastructure Analyst to take ownership of endpoint patching, vulnerability remediation and compliance across a large, complex Windows environment. Working hand in hand with Information Security, you'll make a real, measurable impact from day one. What you'll be doing: Partner with Information Security to understand vulnerability findings, agree priorities and deliver timely remediation. Coordinate, test and deploy Windows OS and application patches in line with change and release processes. Manage enterprise Endpoint platforms including SCCM / MECM, Intune, Meraki Systems Manager, Apple Business Manager, Microsoft 365 and Microsoft Defender. Support Endpoint related projects including Windows upgrades and security tooling improvements. Maintain patching schedules, deployment rings and maintenance windows to minimise business disruption. Monitor patching outcomes, resolve failures and drive compliance across the estate. Produce clear compliance, remediation and audit ready reporting for technical and non technical stakeholders. Create and maintain high quality documentation, runbooks and knowledge articles. Provide technical consultancy to projects and third party partners. What you'll bring: Strong experience managing Windows endpoint platforms and lifecycle management. Hands on expertise with SCCM / MECM, Microsoft Intune and endpoint update policies. Good working knowledge of Meraki Systems Manager and mobile platforms (iOS / Android). Deep understanding of OS and third party patch management and vulnerability remediation. Ability to work to risk based priorities (severity, CVSS and remediation SLAs). Strong PowerShell skills to automate and optimise endpoint operations. Proven troubleshooting skills for complex patching and compliance issues. Experience working within a structured ITIL / change managed environment. What you'll receive: £50,000 - £55,000 per annum (12-month Fixed Term Contract). 35 hour working week with flexibility to support work life balance. Hybrid Working 26 days annual leave plus bank holidays. Generous Pension Private medical cover, dental plan, cycle to work and wellbeing schemes. Call Experis IT on
Apr 13, 2026
Full time
Infrastructure Analyst - Endpoint Patching & Vulnerability - 12 Months FTC: Endpoint Platforms, SCCM / MECM, Intune, MS O365, MS Defender, Meraki Systems, Apple Business Manager. 12 Month Fixed Term Contract Birmingham, West Midlands (Hybrid) £50,000 - £55,000 per annum Join an award winning business to play a critical role in protecting & strengthening their digital estate. This is a rare opportunity for an experienced Infrastructure Analyst to take ownership of endpoint patching, vulnerability remediation and compliance across a large, complex Windows environment. Working hand in hand with Information Security, you'll make a real, measurable impact from day one. What you'll be doing: Partner with Information Security to understand vulnerability findings, agree priorities and deliver timely remediation. Coordinate, test and deploy Windows OS and application patches in line with change and release processes. Manage enterprise Endpoint platforms including SCCM / MECM, Intune, Meraki Systems Manager, Apple Business Manager, Microsoft 365 and Microsoft Defender. Support Endpoint related projects including Windows upgrades and security tooling improvements. Maintain patching schedules, deployment rings and maintenance windows to minimise business disruption. Monitor patching outcomes, resolve failures and drive compliance across the estate. Produce clear compliance, remediation and audit ready reporting for technical and non technical stakeholders. Create and maintain high quality documentation, runbooks and knowledge articles. Provide technical consultancy to projects and third party partners. What you'll bring: Strong experience managing Windows endpoint platforms and lifecycle management. Hands on expertise with SCCM / MECM, Microsoft Intune and endpoint update policies. Good working knowledge of Meraki Systems Manager and mobile platforms (iOS / Android). Deep understanding of OS and third party patch management and vulnerability remediation. Ability to work to risk based priorities (severity, CVSS and remediation SLAs). Strong PowerShell skills to automate and optimise endpoint operations. Proven troubleshooting skills for complex patching and compliance issues. Experience working within a structured ITIL / change managed environment. What you'll receive: £50,000 - £55,000 per annum (12-month Fixed Term Contract). 35 hour working week with flexibility to support work life balance. Hybrid Working 26 days annual leave plus bank holidays. Generous Pension Private medical cover, dental plan, cycle to work and wellbeing schemes. Call Experis IT on
Location The ONS operates a flexible hybrid working model across the UK, with colleagues linked to one of our contractual locations working between office and remote throughout the week. The locations for this role are Newport and Titchfield (Fareham), All colleagues are required to work from their contractually allocated site for at least 40% of their working time. The induction process for the role will be conducted in person. About the job Job summary These Lead Business Analyst roles will be working on the Census 2031.Census 2031 represents our most ambitious data collection project yet - a once-in-a-decade opportunity to capture a complete picture of everyone living in England and Wales. Building on the digital success of 2021, we're pioneering new ways to reach every household and community, ensuring no one is left uncounted. This vital work will provide the foundation for policy decisions, resource allocation, and community planning for the next decade. Your work will support delivery of this transformational project that will shape how we understand and support our nation's future. You'll be part of a team that ensures everyone is counted-and every voice is heard. We're building a culture that values collaboration, fresh thinking, and respect for diverse expertise. Whether you're a seasoned professional or bringing new perspectives, you'll be part of a team that welcomes bold ideas, works transparently, and thrives on solving complex challenges together. The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration. Job description The Lead Business Analyst (BA) plays a key role in shaping how the Census is designed, delivered, and continuously improved. Working within the central End to End (E2E) Service Design Team , the BA ensures that the Census operates as a coherent, integrated, and user centred service across all business areas. This role collaborates with a wide range of stakeholders across ONS, delivery suppliers, enabling partners, and the Devolved Governments to support a unified UK wide Census experience. The post holder may work across the full breadth of the high level Census design or specialise in particular business services-such as Field Operations, Communal Establishments (CE), Public Support, Contact Centre, Questionnaire Operations , or other core service components Responsibilities Lead and manage investigations into business processes, information systems, functions, information flows, data structures and software development processes, using various technical, methodical, and consistent techniques. Review existing system capabilities, develop use cases and information models, and align business requirements to specific capabilities of system development, including working with developers to ensure that user needs are met. Define improvements to business processes, developing business cases to enable decisions to be made based on the benefits of the change. Facilitate, understand, and communicate the project scope and work to assure the overall goal is maintained in creation of the product backlog. Lead in defining solutions to real business problems through influence, facilitation and communication and ensuring the end-to-end process is considered. Shape and challenge business priorities and ways of working through collaboration with business and technology teams. Elicit functional and non-functional requirements using appropriate techniques, considering the nature of change and established practices. Deliver at pace using the most appropriate delivery methodologies and adopting agile principles. Develop suitable analysis models using appropriate modelling techniques, considering traceability, adherence to business objectives and fitness for purpose. Work with business and solution architects to ensure that the wider architecture considered when undertaking analysis work. Assist decision makers in gathering information to make informed decisions. Promote a culture of assurance and security. Help to quality assure test solutions and products. Actively participate in the Business Analysis community and broader communities to refine and develop standards, working practices, sharing of knowledge, and understanding. Where appropriate and in line with divisional organisation practice, Line management of Business Analysts within the ONS community. In addition, SEO and Grade 7 roles will be required to provide coaching and mentoring to Junior Business Analysts. Person specification Essential Criteria: Stakeholder Relationship Management (Expert) - Direct the stakeholder relationship strategy for your teams. Ensure stakeholders objectives are set and support teams to meet them. Influence and negotiate with senior stakeholders to resolve issues and enable progress. Business Modelling (Expert) - Determine the scope and methodology for the representation of complex programmes across an organisation. Document conceptual models to support strategic planning and decision making. Requirements Definition and Management (Expert) - Directs the approach to requirements management. Enable others to select and apply appropriate life cycle methods. Influence the prioritisation of complex requirements sets, enabling long-term strategic decision making and short-term tactical fixes. Ensure the proposed solutions align with the organisational strategy and vision. Business Process Improvement (Expert) - Lead the identification of large-scale opportunities to deliver business performance improvements. Set the direction for analysis, design and evaluation of business process improvements, including methods, tools and standards. Set the direction for design, execution and assessment of business process tests. Coach others in designing, testing, implementing and assessing business process improvements.
Apr 13, 2026
Full time
Location The ONS operates a flexible hybrid working model across the UK, with colleagues linked to one of our contractual locations working between office and remote throughout the week. The locations for this role are Newport and Titchfield (Fareham), All colleagues are required to work from their contractually allocated site for at least 40% of their working time. The induction process for the role will be conducted in person. About the job Job summary These Lead Business Analyst roles will be working on the Census 2031.Census 2031 represents our most ambitious data collection project yet - a once-in-a-decade opportunity to capture a complete picture of everyone living in England and Wales. Building on the digital success of 2021, we're pioneering new ways to reach every household and community, ensuring no one is left uncounted. This vital work will provide the foundation for policy decisions, resource allocation, and community planning for the next decade. Your work will support delivery of this transformational project that will shape how we understand and support our nation's future. You'll be part of a team that ensures everyone is counted-and every voice is heard. We're building a culture that values collaboration, fresh thinking, and respect for diverse expertise. Whether you're a seasoned professional or bringing new perspectives, you'll be part of a team that welcomes bold ideas, works transparently, and thrives on solving complex challenges together. The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration. Job description The Lead Business Analyst (BA) plays a key role in shaping how the Census is designed, delivered, and continuously improved. Working within the central End to End (E2E) Service Design Team , the BA ensures that the Census operates as a coherent, integrated, and user centred service across all business areas. This role collaborates with a wide range of stakeholders across ONS, delivery suppliers, enabling partners, and the Devolved Governments to support a unified UK wide Census experience. The post holder may work across the full breadth of the high level Census design or specialise in particular business services-such as Field Operations, Communal Establishments (CE), Public Support, Contact Centre, Questionnaire Operations , or other core service components Responsibilities Lead and manage investigations into business processes, information systems, functions, information flows, data structures and software development processes, using various technical, methodical, and consistent techniques. Review existing system capabilities, develop use cases and information models, and align business requirements to specific capabilities of system development, including working with developers to ensure that user needs are met. Define improvements to business processes, developing business cases to enable decisions to be made based on the benefits of the change. Facilitate, understand, and communicate the project scope and work to assure the overall goal is maintained in creation of the product backlog. Lead in defining solutions to real business problems through influence, facilitation and communication and ensuring the end-to-end process is considered. Shape and challenge business priorities and ways of working through collaboration with business and technology teams. Elicit functional and non-functional requirements using appropriate techniques, considering the nature of change and established practices. Deliver at pace using the most appropriate delivery methodologies and adopting agile principles. Develop suitable analysis models using appropriate modelling techniques, considering traceability, adherence to business objectives and fitness for purpose. Work with business and solution architects to ensure that the wider architecture considered when undertaking analysis work. Assist decision makers in gathering information to make informed decisions. Promote a culture of assurance and security. Help to quality assure test solutions and products. Actively participate in the Business Analysis community and broader communities to refine and develop standards, working practices, sharing of knowledge, and understanding. Where appropriate and in line with divisional organisation practice, Line management of Business Analysts within the ONS community. In addition, SEO and Grade 7 roles will be required to provide coaching and mentoring to Junior Business Analysts. Person specification Essential Criteria: Stakeholder Relationship Management (Expert) - Direct the stakeholder relationship strategy for your teams. Ensure stakeholders objectives are set and support teams to meet them. Influence and negotiate with senior stakeholders to resolve issues and enable progress. Business Modelling (Expert) - Determine the scope and methodology for the representation of complex programmes across an organisation. Document conceptual models to support strategic planning and decision making. Requirements Definition and Management (Expert) - Directs the approach to requirements management. Enable others to select and apply appropriate life cycle methods. Influence the prioritisation of complex requirements sets, enabling long-term strategic decision making and short-term tactical fixes. Ensure the proposed solutions align with the organisational strategy and vision. Business Process Improvement (Expert) - Lead the identification of large-scale opportunities to deliver business performance improvements. Set the direction for analysis, design and evaluation of business process improvements, including methods, tools and standards. Set the direction for design, execution and assessment of business process tests. Coach others in designing, testing, implementing and assessing business process improvements.
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The Control and Process Assurance Senior Analyst provides essential operational support in executing control testing, process documentation, and assurance activities across IAG Transform. This role focuses on conducting detailed control assessments, gathering and analyzing evidence, and supporting the maintenance of robust control frameworks. The Senior Analyst works under guidance from the Control and Process Assurance Manager to ensure compliance with internal policies and regulatory requirements while contributing to the continuous improvement of control effectiveness. Control Testing & Evidence Gathering Execute control tests in accordance with established testing programs and methodologies. Gather, review, and analyze evidence to support control effectiveness assessments. Document control testing procedures, findings, and conclusions with accuracy and clarity. Maintain organized workpapers and evidence files in compliance with audit standards and internal requirements. Identify control deficiencies and exceptions during testing activities and escalate to management appropriately. Process Documentation & Analysis Document business processes through flowcharts, narratives, and control matrices. Conduct walkthroughs with process owners to understand control design and operating effectiveness. Analyze process flows to identify inefficiencies, redundancies, and potential control gaps. Support process improvement initiatives by documenting current state and proposed future state processes. Maintain up-to-date process documentation libraries and control repositories. Data Analysis & Reporting Utilize Excel, data analytics tools, and reporting platforms to analyze control data and identify patterns or anomalies. Perform data sampling and testing procedures to validate control operation and completeness. Prepare regular status reports on control testing activities, findings, and remediation progress. Support the development of dashboards and metrics to track control performance. Conduct trend analysis to identify recurring issues or areas requiring enhanced controls. Compliance & Audit Support Assist in preparation for internal and external audits by compiling requested information and documentation. Support compliance monitoring activities across key business processes and regulatory requirements. Track remediation action plans and follow up with process owners on closure of findings. Maintain awareness of relevant policies, procedures, and regulatory standards affecting IAG Transform operations. Stakeholder Engagement & Collaboration Build effective working relationships with process owners and operational teams across IAG Transform and Operating Companies. Communicate testing requirements and findings clearly to stakeholders at various organizational levels. Participate in team meetings and contribute ideas for process and control improvements. Support training and awareness initiatives related to controls and process assurance. Digital Tools & Automation Support the implementation and utilization of digital tools and automation for control testing and monitoring. Learn and apply emerging technologies including data analytics, RPA, and AI-enabled tools to enhance assurance activities. Contribute to digitalization initiatives by identifying manual processes suitable for automation. Maintain proficiency in control testing software, audit management systems, and data analytics platforms. Your skills, experience and qualifications Qualifications: Bachelor's degree in Accounting, Finance, Business Administration, or related field. Working towards or interest in professional certification (ACA, ACCA) is desirable. Basic understanding of internal control frameworks (COSO, COBIT) and compliance requirements Skills: 3+ years of experience in internal controls, internal audit, risk management, or related assurance function. Experience in Big 4 accounting firms, corporate internal audit, or risk/compliance roles is advantageous. Demonstrated ability to conduct control testing and document findings effectively. Exposure to process documentation and business analysis activities. Experience working in multinational or matrix organizations is beneficial. Experience: Analytical Mindset: Strong analytical skills with attention to detail and ability to identify control weaknesses and process issues. Technical Competence: Advanced Excel skills and proficiency in data analysis tools; familiarity with audit management software and process documentation tools. Communication Skills: Clear written and verbal communication skills with ability to document findings and interact professionally with stakeholders. Organization & Time Management: Ability to manage multiple tasks, prioritize work effectively, and meet deadlines in a fast-paced environment. Team Collaboration: Strong team player with willingness to support colleagues and contribute to team objectives. Learning Agility: Quick learner with curiosity about emerging technologies, digital tools, and best practices in controls and assurance. Professional Ethics: High integrity with commitment to objectivity, confidentiality, and professional standards. Adaptability: Flexible approach with ability to work across different business areas and adapt to changing priorities. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Apr 13, 2026
Full time
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The Control and Process Assurance Senior Analyst provides essential operational support in executing control testing, process documentation, and assurance activities across IAG Transform. This role focuses on conducting detailed control assessments, gathering and analyzing evidence, and supporting the maintenance of robust control frameworks. The Senior Analyst works under guidance from the Control and Process Assurance Manager to ensure compliance with internal policies and regulatory requirements while contributing to the continuous improvement of control effectiveness. Control Testing & Evidence Gathering Execute control tests in accordance with established testing programs and methodologies. Gather, review, and analyze evidence to support control effectiveness assessments. Document control testing procedures, findings, and conclusions with accuracy and clarity. Maintain organized workpapers and evidence files in compliance with audit standards and internal requirements. Identify control deficiencies and exceptions during testing activities and escalate to management appropriately. Process Documentation & Analysis Document business processes through flowcharts, narratives, and control matrices. Conduct walkthroughs with process owners to understand control design and operating effectiveness. Analyze process flows to identify inefficiencies, redundancies, and potential control gaps. Support process improvement initiatives by documenting current state and proposed future state processes. Maintain up-to-date process documentation libraries and control repositories. Data Analysis & Reporting Utilize Excel, data analytics tools, and reporting platforms to analyze control data and identify patterns or anomalies. Perform data sampling and testing procedures to validate control operation and completeness. Prepare regular status reports on control testing activities, findings, and remediation progress. Support the development of dashboards and metrics to track control performance. Conduct trend analysis to identify recurring issues or areas requiring enhanced controls. Compliance & Audit Support Assist in preparation for internal and external audits by compiling requested information and documentation. Support compliance monitoring activities across key business processes and regulatory requirements. Track remediation action plans and follow up with process owners on closure of findings. Maintain awareness of relevant policies, procedures, and regulatory standards affecting IAG Transform operations. Stakeholder Engagement & Collaboration Build effective working relationships with process owners and operational teams across IAG Transform and Operating Companies. Communicate testing requirements and findings clearly to stakeholders at various organizational levels. Participate in team meetings and contribute ideas for process and control improvements. Support training and awareness initiatives related to controls and process assurance. Digital Tools & Automation Support the implementation and utilization of digital tools and automation for control testing and monitoring. Learn and apply emerging technologies including data analytics, RPA, and AI-enabled tools to enhance assurance activities. Contribute to digitalization initiatives by identifying manual processes suitable for automation. Maintain proficiency in control testing software, audit management systems, and data analytics platforms. Your skills, experience and qualifications Qualifications: Bachelor's degree in Accounting, Finance, Business Administration, or related field. Working towards or interest in professional certification (ACA, ACCA) is desirable. Basic understanding of internal control frameworks (COSO, COBIT) and compliance requirements Skills: 3+ years of experience in internal controls, internal audit, risk management, or related assurance function. Experience in Big 4 accounting firms, corporate internal audit, or risk/compliance roles is advantageous. Demonstrated ability to conduct control testing and document findings effectively. Exposure to process documentation and business analysis activities. Experience working in multinational or matrix organizations is beneficial. Experience: Analytical Mindset: Strong analytical skills with attention to detail and ability to identify control weaknesses and process issues. Technical Competence: Advanced Excel skills and proficiency in data analysis tools; familiarity with audit management software and process documentation tools. Communication Skills: Clear written and verbal communication skills with ability to document findings and interact professionally with stakeholders. Organization & Time Management: Ability to manage multiple tasks, prioritize work effectively, and meet deadlines in a fast-paced environment. Team Collaboration: Strong team player with willingness to support colleagues and contribute to team objectives. Learning Agility: Quick learner with curiosity about emerging technologies, digital tools, and best practices in controls and assurance. Professional Ethics: High integrity with commitment to objectivity, confidentiality, and professional standards. Adaptability: Flexible approach with ability to work across different business areas and adapt to changing priorities. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Role: Talent Transformation Manager Location: London, Manchester, Edinburgh Salary: Competitive salary and benefits Career Level:?Management Consulting Manager (CL7) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Talent Transformation is the strategic evolution of skills, capabilities, and associated organisational wiring that support an organisation's business strategy. It's about continuously reinventing talent by identifying and executing on the most critical changes needed across the enterprise, for teams, and for individuals. This is more than just training people, finding faster ways to hire people, or implementing a technology. It's about truly transforming an organisation's talent and the systems that create lasting organisational change to accelerate strategic execution, drive speed and agility, amplify talent potential, build resilience, and improve sustainability. We partner with organisations to build a talent strategy that defines how to access, create, and unlock the potential of talent. We help access talent by strengthening diverse talent pipelines, both internal and external, matching the needs of the business to people's skills and aspirations. We help create talent by using skills as the foundation to help people continuously build market relevant skills through equitable access to career opportunities. And we unlock potential by creating conditions across the organisation that allow people to do their best work every day and leave them net better off. We view skills-driven organisations as a human + technology network where skill-based talent practices unlock opportunities for individuals and maximise talent potential for the organisation. We support our clients to build the right capability through implementing learning and re-skilling programmes to ensure organisations have the right people and right skills to better position their talent across the organisation based on skill supply/demand. In our team you will: Learn, grow and advance in an innovative culture that?thrives on shared success, diverse ways of thinking and enables boundaryless opportunities?that can?drive your career in new and exciting ways. Work in dynamic teams to deliver innovative learning and reskilling solutions to our clients. Work with cutting-edge learning technologies and have the opportunity to develop a wide range of new skills on the job. If you're looking for a challenging career, working in a vibrant environment with access to training and a global network of learning consultants, this could be the role for you.? "We are uniquely positioned at the intersection of technology and talent to drive true reinvention and value for our clients."-Karalee Close - Global Lead - Talent & Organisation In this role you will: Challenge our clients to think differently in how they can ensure they power their people today and ready them for tomorrow with the right skills and capabilities, e.g by supporting clients to transition to become a Skills Based Organisation (SBO), fostering a more adaptable, efficient, and innovative workforce with greater internal mobility Lead global delivery teams to deliver workforce strategy and transformation, talent strategy, learning, and reskilling projects at our core clients Own client relationships and help to lead our clients to deliver leading Talent Transformation initiatives. Empower Analysts and Consultants to deliver at their full potential through coaching, mentoring and people leadership. Help to grow Talent Transformation by getting involved in sales processes, including contributing to bid submissions and client presentations. Understand how digital and AI are impacting the workforce and how required transformational change will mean new skills and roles to tap future value Support organisations to understand the skills they have, the skills they need and how best to address their skill gaps Deliver Talent, learning and reskilling strategies and projects to build the right capability for our clients Support client to future proof their workforce planning through Strategic Workforce Planning to support the alignment of an organisation's workforce with its business goals by ensuring they have the right people, with the right skills, in the right roles, at the right time to meet their future strategic needs Support clients to rethink ways of working and the behaviours needed to equip their teams to deliver results quickly Supporting complex and large-scale Technology transformation programmes to implement an impactful learning and skilling experience Help clients to build a Skills Architecture, to define, map, and manage its workforce's skill landscape, connecting them to roles, career paths, and business goals. The provides clients with actionable intelligence for strategic workforce planning, talent mobility, and aligns the workforce with business needs Be versed on Technology that underpins Talent engagements (LXP, LMS, etc.), to be able to advise clients on appropriate tooling Support the growth of the Talent & Skilling consulting practice through innovation, capability growth, thought leader
Apr 13, 2026
Full time
Job Role: Talent Transformation Manager Location: London, Manchester, Edinburgh Salary: Competitive salary and benefits Career Level:?Management Consulting Manager (CL7) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Talent Transformation is the strategic evolution of skills, capabilities, and associated organisational wiring that support an organisation's business strategy. It's about continuously reinventing talent by identifying and executing on the most critical changes needed across the enterprise, for teams, and for individuals. This is more than just training people, finding faster ways to hire people, or implementing a technology. It's about truly transforming an organisation's talent and the systems that create lasting organisational change to accelerate strategic execution, drive speed and agility, amplify talent potential, build resilience, and improve sustainability. We partner with organisations to build a talent strategy that defines how to access, create, and unlock the potential of talent. We help access talent by strengthening diverse talent pipelines, both internal and external, matching the needs of the business to people's skills and aspirations. We help create talent by using skills as the foundation to help people continuously build market relevant skills through equitable access to career opportunities. And we unlock potential by creating conditions across the organisation that allow people to do their best work every day and leave them net better off. We view skills-driven organisations as a human + technology network where skill-based talent practices unlock opportunities for individuals and maximise talent potential for the organisation. We support our clients to build the right capability through implementing learning and re-skilling programmes to ensure organisations have the right people and right skills to better position their talent across the organisation based on skill supply/demand. In our team you will: Learn, grow and advance in an innovative culture that?thrives on shared success, diverse ways of thinking and enables boundaryless opportunities?that can?drive your career in new and exciting ways. Work in dynamic teams to deliver innovative learning and reskilling solutions to our clients. Work with cutting-edge learning technologies and have the opportunity to develop a wide range of new skills on the job. If you're looking for a challenging career, working in a vibrant environment with access to training and a global network of learning consultants, this could be the role for you.? "We are uniquely positioned at the intersection of technology and talent to drive true reinvention and value for our clients."-Karalee Close - Global Lead - Talent & Organisation In this role you will: Challenge our clients to think differently in how they can ensure they power their people today and ready them for tomorrow with the right skills and capabilities, e.g by supporting clients to transition to become a Skills Based Organisation (SBO), fostering a more adaptable, efficient, and innovative workforce with greater internal mobility Lead global delivery teams to deliver workforce strategy and transformation, talent strategy, learning, and reskilling projects at our core clients Own client relationships and help to lead our clients to deliver leading Talent Transformation initiatives. Empower Analysts and Consultants to deliver at their full potential through coaching, mentoring and people leadership. Help to grow Talent Transformation by getting involved in sales processes, including contributing to bid submissions and client presentations. Understand how digital and AI are impacting the workforce and how required transformational change will mean new skills and roles to tap future value Support organisations to understand the skills they have, the skills they need and how best to address their skill gaps Deliver Talent, learning and reskilling strategies and projects to build the right capability for our clients Support client to future proof their workforce planning through Strategic Workforce Planning to support the alignment of an organisation's workforce with its business goals by ensuring they have the right people, with the right skills, in the right roles, at the right time to meet their future strategic needs Support clients to rethink ways of working and the behaviours needed to equip their teams to deliver results quickly Supporting complex and large-scale Technology transformation programmes to implement an impactful learning and skilling experience Help clients to build a Skills Architecture, to define, map, and manage its workforce's skill landscape, connecting them to roles, career paths, and business goals. The provides clients with actionable intelligence for strategic workforce planning, talent mobility, and aligns the workforce with business needs Be versed on Technology that underpins Talent engagements (LXP, LMS, etc.), to be able to advise clients on appropriate tooling Support the growth of the Talent & Skilling consulting practice through innovation, capability growth, thought leader
A leading organisation in energy infrastructure is seeking a Senior Business Analyst to join their digital team in Belfast. This hybrid role involves working on critical IT separation and digital transformation projects. The successful candidate will lead business analysis for complex systems, engaging with stakeholders and contributing to solution design. Ideal for someone with strong communication skills and experience in Agile and Waterfall methodologies, this position offers competitive pay and a robust benefits package.
Apr 13, 2026
Full time
A leading organisation in energy infrastructure is seeking a Senior Business Analyst to join their digital team in Belfast. This hybrid role involves working on critical IT separation and digital transformation projects. The successful candidate will lead business analysis for complex systems, engaging with stakeholders and contributing to solution design. Ideal for someone with strong communication skills and experience in Agile and Waterfall methodologies, this position offers competitive pay and a robust benefits package.
Pay up to £92,522, plus 28.9% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Lead Cyber Security Vulnerability Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and leading-edge technologies to build and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As Lead Cyber Security Vulnerability Manager in DWP Digital's Security team, you'll play a key role in protecting the systems and services that millions of people rely on. This is a leadership role where you'll shape and deliver our vulnerability management strategy, covering people, processes and technology. You'll ensure our approach aligns with organisational goals, risk appetite, and wider government cyber security objectives. You'll lead a team of Vulnerability Analysts, guiding investigations into cyber risks and driving remediation actions across multiple digital functions. You'll collaborate with operational and security teams to develop mitigation strategies and reduce exposure to threats. Your work will help ensure compliance with security policies, regulatory requirements and industry best practice. You'll also contribute to security awareness across the department, helping build a culture of resilience and readiness. If you're an experienced cyber security professional with strong leadership skills and a passion for protecting public services, we'd love to hear from you. What skills, knowledge and experience will you need? A broad platform knowledge and ability to conduct cybersecurity assessments from a multi-platform perspective. Experience in a leadership capacity with an in depth knowledge of vulnerability management as a functional component of a cybersecurity capability. Extensive knowledge and experience of working with security principles and technologies for cloud hosted services. Advanced understanding of threat intelligence and threat assessment principles and concepts and leads threat intelligence and assessment activities. Demonstrable experience of working on complex IT infrastructures and across a multi-domain model, with specific experience working in a vulnerability management role as part of a cybersecurity capability. You will be required to hold one of the following qualifications to be considered for this role : Certified Information Systems Security Manager (CISSP) or Certified Information Security Manager (CISM) or MSc Information Security. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £92,522. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 13, 2026
Full time
Pay up to £92,522, plus 28.9% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Lead Cyber Security Vulnerability Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and leading-edge technologies to build and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As Lead Cyber Security Vulnerability Manager in DWP Digital's Security team, you'll play a key role in protecting the systems and services that millions of people rely on. This is a leadership role where you'll shape and deliver our vulnerability management strategy, covering people, processes and technology. You'll ensure our approach aligns with organisational goals, risk appetite, and wider government cyber security objectives. You'll lead a team of Vulnerability Analysts, guiding investigations into cyber risks and driving remediation actions across multiple digital functions. You'll collaborate with operational and security teams to develop mitigation strategies and reduce exposure to threats. Your work will help ensure compliance with security policies, regulatory requirements and industry best practice. You'll also contribute to security awareness across the department, helping build a culture of resilience and readiness. If you're an experienced cyber security professional with strong leadership skills and a passion for protecting public services, we'd love to hear from you. What skills, knowledge and experience will you need? A broad platform knowledge and ability to conduct cybersecurity assessments from a multi-platform perspective. Experience in a leadership capacity with an in depth knowledge of vulnerability management as a functional component of a cybersecurity capability. Extensive knowledge and experience of working with security principles and technologies for cloud hosted services. Advanced understanding of threat intelligence and threat assessment principles and concepts and leads threat intelligence and assessment activities. Demonstrable experience of working on complex IT infrastructures and across a multi-domain model, with specific experience working in a vulnerability management role as part of a cybersecurity capability. You will be required to hold one of the following qualifications to be considered for this role : Certified Information Systems Security Manager (CISSP) or Certified Information Security Manager (CISM) or MSc Information Security. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £92,522. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Smarsh is the world's leading provider of intelligence on sensitive communications for regulated industries. Global banks, insurers, and enterprises rely on Smarsh to detect risk, reduce noise, uncover insights, and apply compliant AI at scale. Our AI/ML platform integrates audio analytics, speech to text, OCR, translation, classification, and language identification to power supervision, surveillance, investigations, and next generation GenAI enabled workflows. The AI Analytics capabilities and AI/ML models serve as core platform services used by every Smarsh product. Ensuring that the MLOps and Agentic infrastructure is robust and scalable while aligned with technology landscape is of strategic importance to the company. Role Overview We are seeking a product leader to own MLOps and Agentic strategy for Smarsh's Analytics Platform. Models are proliferating faster than the infrastructure to govern them, and agentic workflows are moving from proof of concept to production with real money, real customers, and real regulatory scrutiny on the line. This is not a role for someone who thinks about MLOps and agent frameworks separately. We need a product leader who sees them as two sides of the same coin: the platform that governs how models are built, deployed, and monitored, and the orchestration layer that determines how those models act autonomously on behalf of our business and customers. As an Individual Contributor Director, you will operate with the seniority and strategic authority of a Director while remaining deeply embedded in the work of shaping roadmaps, influencing architecture, and driving adoption across engineering, risk, compliance, and business stakeholders. You will report directly to the VP of Product and own one of the most consequential product domains in our AI strategy. How will you contribute? MLOps Platform Strategy Define and socialize the multi year MLOps platform roadmap, spanning model training, evaluation, deployment, monitoring, and retirement across global regions Architect product solutions for multi region model inference with data residency constraints - ensuring our models operate compliantly across jurisdictions without sacrificing performance Drive model observability and drift detection capabilities from concept to adoption, in partnership with Data Science and Engineering Own the vendor and tooling strategy across the MLOps stack evaluating build vs. buy tradeoffs with a clear lens on total cost of ownership and compliance posture Agent Frameworks & Orchestration Publish the Agent Framework Reference Architecture efining how autonomous and semi autonomous agents are designed, tested, and deployed within a regulated FinServ environment Lead product strategy for agentic workflow reliability, including human in the loop design patterns, tool use governance, and failure mode handling Define and document the Bring Your Own Model establishing how the organization governs the introduction of external models and custom prompts while maintaining auditability and control Translate emerging agent framework patterns (e.g., multi agent orchestration, RAG pipelines, memory and context management) into concrete product requirements and phased delivery plans Model Governance & Risk Champion model governance as a product capability not a compliance checkbox by embedding risk controls directly into the platform so teams can move fast within guardrails Drive adoption of the Model Governance Framework with Model Risk Management (MRM) teams, ensuring our AI systems meet regulatory expectations across all deployment regions Define meaningful KPIs and observability standards that allow risk and compliance teams to assess model health without becoming a bottleneck to innovation Develop and maintain a model risk taxonomy that scales across foundation models, fine tuned models, and agentic systems Stakeholder Influence & Alignment Partner with Applied ML, Engineering, Product, Finance, and Procurement to ensure alignment on strategy, performance, and cost. Represent the MLOps and Agent Frameworks product domain to senior leadership, translating complex technical tradeoffs into strategic narratives that drive decision making Establish and govern the product council or working group that coordinates AI platform decisions across business units and geographies Collaborate with product teams to embed analytics consistently into their workflows. What will you bring? About You You combine technical depth with strong commercial judgment, and thrive in a role that demands rigor, clarity, and cross functional influence. You understand the AI/ML ecosystem. You are highly collaborative and able to work across multiple product teams, engineering, Applied ML, and go to market stakeholders. You bring customers' needs and competitive pressure into your product thinking, and you excel in environments where build vs. buy decisions shape long term strategy. Required 8+ years of product management experience, with at least 3 years focused on ML infrastructure, MLOps platforms, or AI/ML product strategy Experience partnering directly with Data Science/Applied ML and Engineering teams. Demonstrated experience shipping ML platform or AI infrastructure products in a regulated industry - financial services, healthcare, or similarly complex environments strongly preferred Hands on experience/ strong familiarity with MLOps tooling (e.g., MLflow, Kubeflow, SageMaker, Vertex AI, Databricks) and the ability to evaluate them critically as a product strategist Working knowledge of LLM orchestration frameworks (e.g., LangChain, LlamaIndex, AutoGen, CrewAI) and the architectural tradeoffs they represent Demonstrated experience managing build vs. buy decisions or large scale vendor evaluations. Excellent communication skills and ability to work across product, engineering, and commercial teams. Willingness to support deal cycles with competitive insights and analytics expertise. Strong Pluses Experience with regulated industries or enterprise SaaS. Engineering or data science background Ability to engage credibly in architecture reviews - you do not need to write the code, but you need to understand the implications of the decisions being made Fluency in data residency concepts, multi region cloud deployment patterns, and the engineering complexity they introduce for global AI products Understanding of model risk management (MRM) frameworks and how they apply to modern ML and LLM systems in financial services Comfort with ambiguity in emerging areas - Bring your own model strategy, agentic reliability, and multi agent orchestration are fields where the playbook is still being written What do we offer? Bonus Private Health Insurance Enhanced Assistance Program Employee Dental Plan Group Life Assurance (GLA) Wellness Reimbursement Pension employer match Internet Allowance Stock options £0 - £0 a year Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self select out of the interview process prematurely, at Smarsh we encourage an inclusive, high performing environment. Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
Apr 13, 2026
Full time
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Smarsh is the world's leading provider of intelligence on sensitive communications for regulated industries. Global banks, insurers, and enterprises rely on Smarsh to detect risk, reduce noise, uncover insights, and apply compliant AI at scale. Our AI/ML platform integrates audio analytics, speech to text, OCR, translation, classification, and language identification to power supervision, surveillance, investigations, and next generation GenAI enabled workflows. The AI Analytics capabilities and AI/ML models serve as core platform services used by every Smarsh product. Ensuring that the MLOps and Agentic infrastructure is robust and scalable while aligned with technology landscape is of strategic importance to the company. Role Overview We are seeking a product leader to own MLOps and Agentic strategy for Smarsh's Analytics Platform. Models are proliferating faster than the infrastructure to govern them, and agentic workflows are moving from proof of concept to production with real money, real customers, and real regulatory scrutiny on the line. This is not a role for someone who thinks about MLOps and agent frameworks separately. We need a product leader who sees them as two sides of the same coin: the platform that governs how models are built, deployed, and monitored, and the orchestration layer that determines how those models act autonomously on behalf of our business and customers. As an Individual Contributor Director, you will operate with the seniority and strategic authority of a Director while remaining deeply embedded in the work of shaping roadmaps, influencing architecture, and driving adoption across engineering, risk, compliance, and business stakeholders. You will report directly to the VP of Product and own one of the most consequential product domains in our AI strategy. How will you contribute? MLOps Platform Strategy Define and socialize the multi year MLOps platform roadmap, spanning model training, evaluation, deployment, monitoring, and retirement across global regions Architect product solutions for multi region model inference with data residency constraints - ensuring our models operate compliantly across jurisdictions without sacrificing performance Drive model observability and drift detection capabilities from concept to adoption, in partnership with Data Science and Engineering Own the vendor and tooling strategy across the MLOps stack evaluating build vs. buy tradeoffs with a clear lens on total cost of ownership and compliance posture Agent Frameworks & Orchestration Publish the Agent Framework Reference Architecture efining how autonomous and semi autonomous agents are designed, tested, and deployed within a regulated FinServ environment Lead product strategy for agentic workflow reliability, including human in the loop design patterns, tool use governance, and failure mode handling Define and document the Bring Your Own Model establishing how the organization governs the introduction of external models and custom prompts while maintaining auditability and control Translate emerging agent framework patterns (e.g., multi agent orchestration, RAG pipelines, memory and context management) into concrete product requirements and phased delivery plans Model Governance & Risk Champion model governance as a product capability not a compliance checkbox by embedding risk controls directly into the platform so teams can move fast within guardrails Drive adoption of the Model Governance Framework with Model Risk Management (MRM) teams, ensuring our AI systems meet regulatory expectations across all deployment regions Define meaningful KPIs and observability standards that allow risk and compliance teams to assess model health without becoming a bottleneck to innovation Develop and maintain a model risk taxonomy that scales across foundation models, fine tuned models, and agentic systems Stakeholder Influence & Alignment Partner with Applied ML, Engineering, Product, Finance, and Procurement to ensure alignment on strategy, performance, and cost. Represent the MLOps and Agent Frameworks product domain to senior leadership, translating complex technical tradeoffs into strategic narratives that drive decision making Establish and govern the product council or working group that coordinates AI platform decisions across business units and geographies Collaborate with product teams to embed analytics consistently into their workflows. What will you bring? About You You combine technical depth with strong commercial judgment, and thrive in a role that demands rigor, clarity, and cross functional influence. You understand the AI/ML ecosystem. You are highly collaborative and able to work across multiple product teams, engineering, Applied ML, and go to market stakeholders. You bring customers' needs and competitive pressure into your product thinking, and you excel in environments where build vs. buy decisions shape long term strategy. Required 8+ years of product management experience, with at least 3 years focused on ML infrastructure, MLOps platforms, or AI/ML product strategy Experience partnering directly with Data Science/Applied ML and Engineering teams. Demonstrated experience shipping ML platform or AI infrastructure products in a regulated industry - financial services, healthcare, or similarly complex environments strongly preferred Hands on experience/ strong familiarity with MLOps tooling (e.g., MLflow, Kubeflow, SageMaker, Vertex AI, Databricks) and the ability to evaluate them critically as a product strategist Working knowledge of LLM orchestration frameworks (e.g., LangChain, LlamaIndex, AutoGen, CrewAI) and the architectural tradeoffs they represent Demonstrated experience managing build vs. buy decisions or large scale vendor evaluations. Excellent communication skills and ability to work across product, engineering, and commercial teams. Willingness to support deal cycles with competitive insights and analytics expertise. Strong Pluses Experience with regulated industries or enterprise SaaS. Engineering or data science background Ability to engage credibly in architecture reviews - you do not need to write the code, but you need to understand the implications of the decisions being made Fluency in data residency concepts, multi region cloud deployment patterns, and the engineering complexity they introduce for global AI products Understanding of model risk management (MRM) frameworks and how they apply to modern ML and LLM systems in financial services Comfort with ambiguity in emerging areas - Bring your own model strategy, agentic reliability, and multi agent orchestration are fields where the playbook is still being written What do we offer? Bonus Private Health Insurance Enhanced Assistance Program Employee Dental Plan Group Life Assurance (GLA) Wellness Reimbursement Pension employer match Internet Allowance Stock options £0 - £0 a year Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self select out of the interview process prematurely, at Smarsh we encourage an inclusive, high performing environment. Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
Pay up to £92,522, plus 28.9% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Lead Cyber Security Vulnerability Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and leading-edge technologies to build and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As Lead Cyber Security Vulnerability Manager in DWP Digital's Security team, you'll play a key role in protecting the systems and services that millions of people rely on. This is a leadership role where you'll shape and deliver our vulnerability management strategy, covering people, processes and technology. You'll ensure our approach aligns with organisational goals, risk appetite, and wider government cyber security objectives. You'll lead a team of Vulnerability Analysts, guiding investigations into cyber risks and driving remediation actions across multiple digital functions. You'll collaborate with operational and security teams to develop mitigation strategies and reduce exposure to threats. Your work will help ensure compliance with security policies, regulatory requirements and industry best practice. You'll also contribute to security awareness across the department, helping build a culture of resilience and readiness. If you're an experienced cyber security professional with strong leadership skills and a passion for protecting public services, we'd love to hear from you. What skills, knowledge and experience will you need? A broad platform knowledge and ability to conduct cybersecurity assessments from a multi-platform perspective. Experience in a leadership capacity with an in depth knowledge of vulnerability management as a functional component of a cybersecurity capability. Extensive knowledge and experience of working with security principles and technologies for cloud hosted services. Advanced understanding of threat intelligence and threat assessment principles and concepts and leads threat intelligence and assessment activities. Demonstrable experience of working on complex IT infrastructures and across a multi-domain model, with specific experience working in a vulnerability management role as part of a cybersecurity capability. You will be required to hold one of the following qualifications to be considered for this role : Certified Information Systems Security Manager (CISSP) or Certified Information Security Manager (CISM) or MSc Information Security. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £92,522. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 13, 2026
Full time
Pay up to £92,522, plus 28.9% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Lead Cyber Security Vulnerability Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and leading-edge technologies to build and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As Lead Cyber Security Vulnerability Manager in DWP Digital's Security team, you'll play a key role in protecting the systems and services that millions of people rely on. This is a leadership role where you'll shape and deliver our vulnerability management strategy, covering people, processes and technology. You'll ensure our approach aligns with organisational goals, risk appetite, and wider government cyber security objectives. You'll lead a team of Vulnerability Analysts, guiding investigations into cyber risks and driving remediation actions across multiple digital functions. You'll collaborate with operational and security teams to develop mitigation strategies and reduce exposure to threats. Your work will help ensure compliance with security policies, regulatory requirements and industry best practice. You'll also contribute to security awareness across the department, helping build a culture of resilience and readiness. If you're an experienced cyber security professional with strong leadership skills and a passion for protecting public services, we'd love to hear from you. What skills, knowledge and experience will you need? A broad platform knowledge and ability to conduct cybersecurity assessments from a multi-platform perspective. Experience in a leadership capacity with an in depth knowledge of vulnerability management as a functional component of a cybersecurity capability. Extensive knowledge and experience of working with security principles and technologies for cloud hosted services. Advanced understanding of threat intelligence and threat assessment principles and concepts and leads threat intelligence and assessment activities. Demonstrable experience of working on complex IT infrastructures and across a multi-domain model, with specific experience working in a vulnerability management role as part of a cybersecurity capability. You will be required to hold one of the following qualifications to be considered for this role : Certified Information Systems Security Manager (CISSP) or Certified Information Security Manager (CISM) or MSc Information Security. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £92,522. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Location Newport NP10 8QQ About the job Job summary Agile Delivery Manager The IPO is an exciting modern organisation where technology is a key component of our services to operate and innovate effectively. We are currently delivering a major end to end digital transformation program bringing cutting-edge technologies into our estate whilst also maintaining our live services. As a proactive and experienced Delivery Manager aligned to one of our service squads, you will be responsible for ensuring effective delivery across your squad, including new and ongoing products and services, and their operational management. You will work closely with Product Managers and ensure planning, execution, tracking and reporting of priorities, while balancing Agile best practices with pragmatic delivery decisions. The service squad is a multi-disciplinary team, including Development Engineers, Test Engineers, Technical Architects, Product Managers, User Researchers, Business Analysts and Service Owners. The successful candidate will have a proven background in running functional Agile teams and be passionate about Agile delivery methodologies for converting extensive backlogs to production ready systems at pace. The role is critical in enabling the team to deliver high quality outcomes, efficiently and collaboratively, while aligning closely with wider programme objectives and timelines. You will be part of a wider Delivery Manager Community of Practice aimed at maintaining and enhancing standards of practice around Delivery Management across the DDaT Directorate. As such, you will play an integral role in not only the professional development of others in the Community of Practice but also for those that make up the service squads, by feeding into and influencing their own Communities of Practice, continually driving DDaT forward. You will have extensive experience and knowledge in delivery management, stakeholder management, Agile ways of working and their associated frameworks, such as SCRUM and Kanban. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Facilitate Agile Ceremonies : stand-ups, planning, retrospectives, and reviews to maintain momentum and foster continuous improvement. Team Planning & Prioritisation : Support the team in estimating, tracking, and delivering priorities, ensuring alignment with business goals. Stakeholder Collaboration : Work closely with the Product Manager and technical stakeholders to understand priorities and dependencies. Workflow : Oversee the daily flow of work items, ensuring progression from backlog to delivery, using flow metrics where appropriate to enhance predictability and efficiency. Reporting & Insights : Track and report against key milestones and forecasts, providing clear visibility on team progress. Programme-Level Engagement : Represent the team in programme-level sessions, articulating updates, risks, and dependencies. Risk & Issue Management : Identify and address risks promptly, ensuring mitigation plans are in place. Incident Response : Act as a key escalation point during live incidents, helping to coordinate resolution and communication. Removing Blockers : Proactively address obstacles that hinder team performance and ensure a clear pathway for delivery. Continuous Improvement : Drive team maturity in agile delivery practices, fostering a culture of learning and adaptation. Cross-Team Dependencies : Understand and manage dependencies with other teams and workstreams across the programme. Ensure smooth integration and alignment of delivery plans. Person specification Evidence of communicating effectively across the wider organisation, understanding differing stakeholders for example technical/non-technical and political boundaries, understanding the context. Expertise in facilitating agile ceremonies and team collaboration. Ability to manage priorities, dependencies, and risks effectively. Extensive background in providing accurate, timely information on progress, resourcing, and impediments to allow informed decision making Experience using agile tools such as Azure DevOps, Actionable Agile or similar. Excellent stakeholder management and communication skills. Experience of leading technical delivery teams utilising automated delivery methodologies including automated development pipelines, automated testing, operations etc. Ability to Influence, both inside the Digital, Data and Technology department, and across the organisation. Familiarity with Kanban flow metrics and data-driven decision-making. Demonstrable experience producing high value Project Delivery MI A passion for continuous improvement and agile best practices. Product Manager/Product Owner experience to help understand the wider delivery direction Understanding of DSIT/CDDO digital and technology pipelines A relevant Scrum Master/Agile Project Manager qualification
Apr 13, 2026
Full time
Location Newport NP10 8QQ About the job Job summary Agile Delivery Manager The IPO is an exciting modern organisation where technology is a key component of our services to operate and innovate effectively. We are currently delivering a major end to end digital transformation program bringing cutting-edge technologies into our estate whilst also maintaining our live services. As a proactive and experienced Delivery Manager aligned to one of our service squads, you will be responsible for ensuring effective delivery across your squad, including new and ongoing products and services, and their operational management. You will work closely with Product Managers and ensure planning, execution, tracking and reporting of priorities, while balancing Agile best practices with pragmatic delivery decisions. The service squad is a multi-disciplinary team, including Development Engineers, Test Engineers, Technical Architects, Product Managers, User Researchers, Business Analysts and Service Owners. The successful candidate will have a proven background in running functional Agile teams and be passionate about Agile delivery methodologies for converting extensive backlogs to production ready systems at pace. The role is critical in enabling the team to deliver high quality outcomes, efficiently and collaboratively, while aligning closely with wider programme objectives and timelines. You will be part of a wider Delivery Manager Community of Practice aimed at maintaining and enhancing standards of practice around Delivery Management across the DDaT Directorate. As such, you will play an integral role in not only the professional development of others in the Community of Practice but also for those that make up the service squads, by feeding into and influencing their own Communities of Practice, continually driving DDaT forward. You will have extensive experience and knowledge in delivery management, stakeholder management, Agile ways of working and their associated frameworks, such as SCRUM and Kanban. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Facilitate Agile Ceremonies : stand-ups, planning, retrospectives, and reviews to maintain momentum and foster continuous improvement. Team Planning & Prioritisation : Support the team in estimating, tracking, and delivering priorities, ensuring alignment with business goals. Stakeholder Collaboration : Work closely with the Product Manager and technical stakeholders to understand priorities and dependencies. Workflow : Oversee the daily flow of work items, ensuring progression from backlog to delivery, using flow metrics where appropriate to enhance predictability and efficiency. Reporting & Insights : Track and report against key milestones and forecasts, providing clear visibility on team progress. Programme-Level Engagement : Represent the team in programme-level sessions, articulating updates, risks, and dependencies. Risk & Issue Management : Identify and address risks promptly, ensuring mitigation plans are in place. Incident Response : Act as a key escalation point during live incidents, helping to coordinate resolution and communication. Removing Blockers : Proactively address obstacles that hinder team performance and ensure a clear pathway for delivery. Continuous Improvement : Drive team maturity in agile delivery practices, fostering a culture of learning and adaptation. Cross-Team Dependencies : Understand and manage dependencies with other teams and workstreams across the programme. Ensure smooth integration and alignment of delivery plans. Person specification Evidence of communicating effectively across the wider organisation, understanding differing stakeholders for example technical/non-technical and political boundaries, understanding the context. Expertise in facilitating agile ceremonies and team collaboration. Ability to manage priorities, dependencies, and risks effectively. Extensive background in providing accurate, timely information on progress, resourcing, and impediments to allow informed decision making Experience using agile tools such as Azure DevOps, Actionable Agile or similar. Excellent stakeholder management and communication skills. Experience of leading technical delivery teams utilising automated delivery methodologies including automated development pipelines, automated testing, operations etc. Ability to Influence, both inside the Digital, Data and Technology department, and across the organisation. Familiarity with Kanban flow metrics and data-driven decision-making. Demonstrable experience producing high value Project Delivery MI A passion for continuous improvement and agile best practices. Product Manager/Product Owner experience to help understand the wider delivery direction Understanding of DSIT/CDDO digital and technology pipelines A relevant Scrum Master/Agile Project Manager qualification
About the Opportunity As a Senior Product Operations Manager (f/m/d), you'll work at the intersection of people, process, and product. Embedded within the product team-partnering closely with Product Managers, Designers, and Researchers and cross functional teams-you'll lead initiatives that improve the way we plan, build, and deliver. You'll build scalable systems, implement effective tooling, and lead operational programs that improve efficiency, increase transparency, and support leadership in strategic decision making. What to Expect Drive Operational Excellence: Optimize product development workflows, team rituals, and cross functional coordination to enable high impact work. Program Execution: Lead the planning and change management of complex product operations initiatives, ensuring alignment with company objectives and timely execution. Tooling & Automation: Identify, implement, and maintain the right tools and automations to streamline workflows, improve visibility, and reduce manual effort. Reporting & Metrics: Analyze reports to gain insights and work with Business Analysts on improvement initiatives. Risk & Dependency Management: Proactively identify operational risks, interdependencies, and roadblocks-and drive resolution across teams. Training & Enablement: Develop documentation, onboarding resources, and training programs that empower product managers and team leads to work efficiently. Cross Functional Communication: Facilitate clear and consistent communication between product, design, engineering, marketing, and customer success teams. Product Advocacy: Champion the role and impact of product operations across the organization to ensure alignment, transparency, and collaboration. Global Collaboration: Work effectively with globally distributed teams, building strong relationships across time zones and cultural contexts. What you need to be successful 5+ years of experience in Product Operations, Program Management, or a similar role-ideally in a B2B SaaS company. Proven track record of leading and scaling operational processes in cross functional product organizations. Familiarity with tools like Jira, Confluence, Asana, and Coupa, and experience managing data/reporting platforms (e.g., Looker, Tableau, Google Sheets). Strong analytical skills with the ability to define and track operational KPIs. A systems thinker with strong organizational skills, strategic mindset, and attention to detail. Excellent communication and stakeholder management skills; able to influence across all levels of the company. Experience working in or with globally distributed teams. Familiarity with technical domains (e.g., automation, AI/ML, personalization, analytics) is a plus. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real time experimentation, powering next generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Apr 13, 2026
Full time
About the Opportunity As a Senior Product Operations Manager (f/m/d), you'll work at the intersection of people, process, and product. Embedded within the product team-partnering closely with Product Managers, Designers, and Researchers and cross functional teams-you'll lead initiatives that improve the way we plan, build, and deliver. You'll build scalable systems, implement effective tooling, and lead operational programs that improve efficiency, increase transparency, and support leadership in strategic decision making. What to Expect Drive Operational Excellence: Optimize product development workflows, team rituals, and cross functional coordination to enable high impact work. Program Execution: Lead the planning and change management of complex product operations initiatives, ensuring alignment with company objectives and timely execution. Tooling & Automation: Identify, implement, and maintain the right tools and automations to streamline workflows, improve visibility, and reduce manual effort. Reporting & Metrics: Analyze reports to gain insights and work with Business Analysts on improvement initiatives. Risk & Dependency Management: Proactively identify operational risks, interdependencies, and roadblocks-and drive resolution across teams. Training & Enablement: Develop documentation, onboarding resources, and training programs that empower product managers and team leads to work efficiently. Cross Functional Communication: Facilitate clear and consistent communication between product, design, engineering, marketing, and customer success teams. Product Advocacy: Champion the role and impact of product operations across the organization to ensure alignment, transparency, and collaboration. Global Collaboration: Work effectively with globally distributed teams, building strong relationships across time zones and cultural contexts. What you need to be successful 5+ years of experience in Product Operations, Program Management, or a similar role-ideally in a B2B SaaS company. Proven track record of leading and scaling operational processes in cross functional product organizations. Familiarity with tools like Jira, Confluence, Asana, and Coupa, and experience managing data/reporting platforms (e.g., Looker, Tableau, Google Sheets). Strong analytical skills with the ability to define and track operational KPIs. A systems thinker with strong organizational skills, strategic mindset, and attention to detail. Excellent communication and stakeholder management skills; able to influence across all levels of the company. Experience working in or with globally distributed teams. Familiarity with technical domains (e.g., automation, AI/ML, personalization, analytics) is a plus. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real time experimentation, powering next generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Human Resources Our HR Team are the force for good that bring Reckitt's ambition to life. We work together to ensure the delivery of sustained profitable growth by unleashing the power of our purpose, people and performance. Now is an exciting time to be part of shaping the future of HR, influencing an exciting global organisation, while developing business and functional leadership skills, all at the same time. Whatever your role in our HR community, you'll take ownership of your projects and workstreams. We focus on developing our leaders to spearhead our culture and growth, so you'll be supported and mentored to deliver the right plans to drive business performance - and we'll celebrate the results with you along the way. About the role As an HR Advisor, you will provide operational HR support to HR Business Partners and the wider business. You will manage key stages of the employee lifecycle, deliver day to day HR processes, and offer guidance on employee relations matters. Your work will help ensure smooth HR operations, accurate data, and a consistent employee experience across the organisation. Your responsibilities Manage end to end employee lifecycle processes, from onboarding to offboarding. Process daily HR transactions across HR systems. Support employee relations activities, including consultations, settlement agreements and providing guidance based on ER frameworks. Act as a point of contact for HR queries and operational HR matters. Review, interpret and analyse HR data and system reports. Manage purchase orders and maintain accurate documentation. Collaborate with HR Operations teams, HR Business Partners, Payroll and other HR functions to ensure process alignment. Support global operational processes, including structural changes and workflow set up. Identify opportunities to simplify processes and reduce manual work. Coordinate multiple tasks simultaneously and manage short deadlines and ad hoc requests. The experience we're looking for Experience in HR Administration, HR Coordination or HR Analyst roles. Practical experience supporting employee relations matters. Strong understanding of HR processes and the employee lifecycle. Experience in an operational HR or shared services environment is a plus. Experience in FMCG is an advantage. Understanding of UK employment law. Completed education at A level or above (or equivalent). The skills for success Employee relations; Labour legislation, Data and Analytics, Storytelling; Data led storytelling, HR Process Improvement; Process management; HR Process improvement, Execute plans, Digital literacy, HR Data Analsyis; Data management; Employee data management, Operational Excellence, Commercial accumen, Solutioning. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Apr 13, 2026
Full time
We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Human Resources Our HR Team are the force for good that bring Reckitt's ambition to life. We work together to ensure the delivery of sustained profitable growth by unleashing the power of our purpose, people and performance. Now is an exciting time to be part of shaping the future of HR, influencing an exciting global organisation, while developing business and functional leadership skills, all at the same time. Whatever your role in our HR community, you'll take ownership of your projects and workstreams. We focus on developing our leaders to spearhead our culture and growth, so you'll be supported and mentored to deliver the right plans to drive business performance - and we'll celebrate the results with you along the way. About the role As an HR Advisor, you will provide operational HR support to HR Business Partners and the wider business. You will manage key stages of the employee lifecycle, deliver day to day HR processes, and offer guidance on employee relations matters. Your work will help ensure smooth HR operations, accurate data, and a consistent employee experience across the organisation. Your responsibilities Manage end to end employee lifecycle processes, from onboarding to offboarding. Process daily HR transactions across HR systems. Support employee relations activities, including consultations, settlement agreements and providing guidance based on ER frameworks. Act as a point of contact for HR queries and operational HR matters. Review, interpret and analyse HR data and system reports. Manage purchase orders and maintain accurate documentation. Collaborate with HR Operations teams, HR Business Partners, Payroll and other HR functions to ensure process alignment. Support global operational processes, including structural changes and workflow set up. Identify opportunities to simplify processes and reduce manual work. Coordinate multiple tasks simultaneously and manage short deadlines and ad hoc requests. The experience we're looking for Experience in HR Administration, HR Coordination or HR Analyst roles. Practical experience supporting employee relations matters. Strong understanding of HR processes and the employee lifecycle. Experience in an operational HR or shared services environment is a plus. Experience in FMCG is an advantage. Understanding of UK employment law. Completed education at A level or above (or equivalent). The skills for success Employee relations; Labour legislation, Data and Analytics, Storytelling; Data led storytelling, HR Process Improvement; Process management; HR Process improvement, Execute plans, Digital literacy, HR Data Analsyis; Data management; Employee data management, Operational Excellence, Commercial accumen, Solutioning. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Senior Business Analyst (Belfast, Hybrid) Senior Business Analyst Location: Belfast (Hybrid - 3 days onsite / 2 remote) Type: Full-time, Permanent Salary: £41694 - 48292 A leading organisation at the forefront of Northern Ireland's energy infrastructure is seeking a Senior Business Analyst to join their growing digital team. This is a high-impact role supporting a major IT separation programme and wider digital transformation, offering the opportunity to work across critical systems that underpin national infrastructure. The Opportunity You'll operate at the centre of transformation - working across business and technology teams to shape future processes, define requirements, and ensure solutions align with long-term strategic goals. The environment is complex and varied, spanning: Enterprise and corporate systems Cloud platforms Data and analytics solutions Operational and control centre systems This is ideal for a Business Analyst who enjoys end-to-end ownership, stakeholder engagement, and meaningful project work. Key Responsibilities Lead business analysis activities across transformation programmes Gather, analyse, and document business and system requirements Facilitate workshops with both technical and non-technical stakeholders Translate complex requirements into structured documentation Contribute to business cases and solution design Work closely with third party vendors and delivery teams Identify risks, gaps, and dependencies across systems Support prioritisation and decision making processes Produce artefacts such as process maps, data flows, and specifications Support change management, training, and implementation Ensure governance and sign off processes are adhered to What We're Looking For Strong experience in Business Analysis within complex environments Proven ability to gather and translate requirements into deliverables Experience across the full SDLC Strong stakeholder management and communication skills Experience working in both Agile and Waterfall environments Comfortable working across multiple systems and business areas Proactive, solutions focused mindset Nice to have: Experience within utilities, energy, or regulated environments Why Apply? Work on large-scale, meaningful transformation programmes Strong benefits package including bonus, pension, and private medical Hybrid working model Clear career progression opportunities Collaborative, purpose-driven environment To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided, or contact Daire O'Connor at MCS Group: Even if this position isn't right for you, MCS Group may have others that are. Visit our website for a view of all current opportunities.
Apr 13, 2026
Full time
Senior Business Analyst (Belfast, Hybrid) Senior Business Analyst Location: Belfast (Hybrid - 3 days onsite / 2 remote) Type: Full-time, Permanent Salary: £41694 - 48292 A leading organisation at the forefront of Northern Ireland's energy infrastructure is seeking a Senior Business Analyst to join their growing digital team. This is a high-impact role supporting a major IT separation programme and wider digital transformation, offering the opportunity to work across critical systems that underpin national infrastructure. The Opportunity You'll operate at the centre of transformation - working across business and technology teams to shape future processes, define requirements, and ensure solutions align with long-term strategic goals. The environment is complex and varied, spanning: Enterprise and corporate systems Cloud platforms Data and analytics solutions Operational and control centre systems This is ideal for a Business Analyst who enjoys end-to-end ownership, stakeholder engagement, and meaningful project work. Key Responsibilities Lead business analysis activities across transformation programmes Gather, analyse, and document business and system requirements Facilitate workshops with both technical and non-technical stakeholders Translate complex requirements into structured documentation Contribute to business cases and solution design Work closely with third party vendors and delivery teams Identify risks, gaps, and dependencies across systems Support prioritisation and decision making processes Produce artefacts such as process maps, data flows, and specifications Support change management, training, and implementation Ensure governance and sign off processes are adhered to What We're Looking For Strong experience in Business Analysis within complex environments Proven ability to gather and translate requirements into deliverables Experience across the full SDLC Strong stakeholder management and communication skills Experience working in both Agile and Waterfall environments Comfortable working across multiple systems and business areas Proactive, solutions focused mindset Nice to have: Experience within utilities, energy, or regulated environments Why Apply? Work on large-scale, meaningful transformation programmes Strong benefits package including bonus, pension, and private medical Hybrid working model Clear career progression opportunities Collaborative, purpose-driven environment To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided, or contact Daire O'Connor at MCS Group: Even if this position isn't right for you, MCS Group may have others that are. Visit our website for a view of all current opportunities.
Inspired Thinking Group (ITG)
Birmingham, Staffordshire
ITG require a talented Solutions Architect to work on the development of a range of web based products and tools. The focus for this role is on the development of websites driven by the Adobe Experience Manager CMS. The Solutions Architect will act as an internal Adobe AEM consultant, advising teams and clients on how best to develop customer-facing digital platforms and experiences, supporting and advising on projects and stakeholders that would like to take advantage of AEM's capabilities. This support would be in the form of technical guidance and consultancy on recommended technical and architectural approaches to deliver a range of implementations, whether that is a small/skinny brochure site, through to larger scale more complex projects. As a Solutions Architect, candidates must be capable not only of supporting software development, but also demonstrate a firm grasp of the full Software Development lifecycle: requirements capture, planning, project estimation and software design. Many of the projects we take on will involve integrating multiple systems and APIs into a common website, and experience of building and consuming microservices will be key. This could take the form of eCommerce related services, digital asset management, or product database and configurator integrations, for example. We build software using Agile (SCRUM) processes, and candidates should also have experience of working within such an organisation. Requirements Provide technical support business analyst by both attending meetings with customer and supporting solution design within discovery and ongoing projects. Analyse and propose options for technical solutions based on provided business requirements. Gather Technical and non-functional requirements and advise on impacts to solutions. Technical architecture design Prepare high level designs to share with customer Prepare technical documentation to guide development teams Support project manager and scrum master in providing high level estimates Validate and work with the teams to ensure these estimates are realistic and completed to specification and time alongside project management. Collaborate with Project management and business analyst on roadmap planning Working closely with development teams during design and implementation phases and supporting where necessary with particularly difficult solution implementation Act as an interface between the development and third party infrastructure teams to analyse, optimise and help with issue triage (at a high level.) on the platform. Technical governance and code review. To be considered for the role, candidates must have commercial experience with Java experience in full software development life-cycle with strong logical/problem solving skills. This role is all about working with others to solve technical challenges. As such the candidate must have exceptional communication skills, both written and oral; and should demonstrate experience of writing technical documentation. The candidate we are seeking will have an excellent technical background in building applications for the web preferably with AEM or similar CMS. We Value Diversity We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too. At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together. ITG have a number of community groups (ERGs) available to employees which offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together. What next? If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.
Apr 12, 2026
Full time
ITG require a talented Solutions Architect to work on the development of a range of web based products and tools. The focus for this role is on the development of websites driven by the Adobe Experience Manager CMS. The Solutions Architect will act as an internal Adobe AEM consultant, advising teams and clients on how best to develop customer-facing digital platforms and experiences, supporting and advising on projects and stakeholders that would like to take advantage of AEM's capabilities. This support would be in the form of technical guidance and consultancy on recommended technical and architectural approaches to deliver a range of implementations, whether that is a small/skinny brochure site, through to larger scale more complex projects. As a Solutions Architect, candidates must be capable not only of supporting software development, but also demonstrate a firm grasp of the full Software Development lifecycle: requirements capture, planning, project estimation and software design. Many of the projects we take on will involve integrating multiple systems and APIs into a common website, and experience of building and consuming microservices will be key. This could take the form of eCommerce related services, digital asset management, or product database and configurator integrations, for example. We build software using Agile (SCRUM) processes, and candidates should also have experience of working within such an organisation. Requirements Provide technical support business analyst by both attending meetings with customer and supporting solution design within discovery and ongoing projects. Analyse and propose options for technical solutions based on provided business requirements. Gather Technical and non-functional requirements and advise on impacts to solutions. Technical architecture design Prepare high level designs to share with customer Prepare technical documentation to guide development teams Support project manager and scrum master in providing high level estimates Validate and work with the teams to ensure these estimates are realistic and completed to specification and time alongside project management. Collaborate with Project management and business analyst on roadmap planning Working closely with development teams during design and implementation phases and supporting where necessary with particularly difficult solution implementation Act as an interface between the development and third party infrastructure teams to analyse, optimise and help with issue triage (at a high level.) on the platform. Technical governance and code review. To be considered for the role, candidates must have commercial experience with Java experience in full software development life-cycle with strong logical/problem solving skills. This role is all about working with others to solve technical challenges. As such the candidate must have exceptional communication skills, both written and oral; and should demonstrate experience of writing technical documentation. The candidate we are seeking will have an excellent technical background in building applications for the web preferably with AEM or similar CMS. We Value Diversity We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too. At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together. ITG have a number of community groups (ERGs) available to employees which offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together. What next? If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.
Select how often (in days) to receive an alert: on a mission to unleash the power of content you in? We've got the brands, we've got the stars, we've got the power to achieve our mission to entertain the planet - now all we're missing is YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co create moments that matter - both for our audiences and our employees - and aim to leave a positive mark on culture. Founded in 1912, Paramount Skydance works with the entertainment industry's biggest filmmakers, television producers and brightest stars to produce and distribute entertainment around the world. The iconic Paramount logo has opened some of the most successful and beloved films in cinematic history as well as popular and cutting edge Television series, documentaries and kids programming. The Global Content Licensing team manages how Paramount's content is distributed across television and transactional platforms, including Free TV, FVOD, FAST, Pay TV, SVOD, Basic Cable, Pay per view, Video on Demand, and Electronic Sell Through. The Deal Management team supports the effective sale and distribution of content by managing availability, maintaining accurate internal records, and ensuring sales agreements are processed correctly and on time. The team prepares availability lists, clears content for sale, processes sales orders and contract updates, supports clients with product queries, and produces reports for internal stakeholders. Deal Management also works closely with other teams to ensure new and existing content is included correctly in licensing agreements worldwide. Paramount Skydance Corporation (NASDAQ: PSKY) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, and Pluto TV, among others. Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution and advertising solutions. What will you be doing? In this role, you will support the Deal Management team with day to day contractual and sales administration tasks for the Global Content Licensing group. Your responsibilities will include: Preparing and maintaining content availability reports Clearing content for sale Researching materials and asset requirements in collaboration with Product Fulfilment Supporting the creation of customer notices and availability documentation Entering licence terms for new deals into internal systems Updating existing deals and amendments in company databases Tracking content for inclusion in output, run of series (ROS), and library selection agreements Assisting with additional projects and requests as needed What are we looking for? We welcome candidates who bring relevant experience and a willingness to learn. You may be a good fit if you have: Experience in television, media, or a related field The ability to read and understand licence agreement terms Strong skills in Microsoft Office and other software applications Experience in contract administration, sales administration, or a similar role Good organisational and time management skills The ability to manage multiple tasks in a busy environment Clear written and verbal communication skills The ability to work independently while collaborating effectively with others Strong attention to detail We value people who are open minded, adaptable, and supportive of their colleagues, and who approach their work with care and professionalism. What We Offer: Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: Generous paid time off. An exciting and fulfilling opportunity to be part of one of Paramount's most dynamic teams. Opportunities for both on site and virtual engagement events. Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace. Explore life at Paramount: Paramount is an equal opportunity employer (EOE) including disability/vet. At Paramount, the spirit of inclusion feeds into everything that we do, on screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. If you have any difficulties in applying or require access needs arising from a mobility or any other impairment please let us know by emailing or calling . We can then ensure your experience and visit is as smooth and enjoyable as possible.
Apr 11, 2026
Full time
Select how often (in days) to receive an alert: on a mission to unleash the power of content you in? We've got the brands, we've got the stars, we've got the power to achieve our mission to entertain the planet - now all we're missing is YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co create moments that matter - both for our audiences and our employees - and aim to leave a positive mark on culture. Founded in 1912, Paramount Skydance works with the entertainment industry's biggest filmmakers, television producers and brightest stars to produce and distribute entertainment around the world. The iconic Paramount logo has opened some of the most successful and beloved films in cinematic history as well as popular and cutting edge Television series, documentaries and kids programming. The Global Content Licensing team manages how Paramount's content is distributed across television and transactional platforms, including Free TV, FVOD, FAST, Pay TV, SVOD, Basic Cable, Pay per view, Video on Demand, and Electronic Sell Through. The Deal Management team supports the effective sale and distribution of content by managing availability, maintaining accurate internal records, and ensuring sales agreements are processed correctly and on time. The team prepares availability lists, clears content for sale, processes sales orders and contract updates, supports clients with product queries, and produces reports for internal stakeholders. Deal Management also works closely with other teams to ensure new and existing content is included correctly in licensing agreements worldwide. Paramount Skydance Corporation (NASDAQ: PSKY) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, and Pluto TV, among others. Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution and advertising solutions. What will you be doing? In this role, you will support the Deal Management team with day to day contractual and sales administration tasks for the Global Content Licensing group. Your responsibilities will include: Preparing and maintaining content availability reports Clearing content for sale Researching materials and asset requirements in collaboration with Product Fulfilment Supporting the creation of customer notices and availability documentation Entering licence terms for new deals into internal systems Updating existing deals and amendments in company databases Tracking content for inclusion in output, run of series (ROS), and library selection agreements Assisting with additional projects and requests as needed What are we looking for? We welcome candidates who bring relevant experience and a willingness to learn. You may be a good fit if you have: Experience in television, media, or a related field The ability to read and understand licence agreement terms Strong skills in Microsoft Office and other software applications Experience in contract administration, sales administration, or a similar role Good organisational and time management skills The ability to manage multiple tasks in a busy environment Clear written and verbal communication skills The ability to work independently while collaborating effectively with others Strong attention to detail We value people who are open minded, adaptable, and supportive of their colleagues, and who approach their work with care and professionalism. What We Offer: Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: Generous paid time off. An exciting and fulfilling opportunity to be part of one of Paramount's most dynamic teams. Opportunities for both on site and virtual engagement events. Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace. Explore life at Paramount: Paramount is an equal opportunity employer (EOE) including disability/vet. At Paramount, the spirit of inclusion feeds into everything that we do, on screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. If you have any difficulties in applying or require access needs arising from a mobility or any other impairment please let us know by emailing or calling . We can then ensure your experience and visit is as smooth and enjoyable as possible.
Our client NEO Next are currently looking for an ERP SCM and EAM Advisor to join their team based in Aberdeen on a contract basis initially. Ideally for this role they are looking for experienced ERP SCM's and EAM Advisors with an Oil and Gas background. For more information on this see below: Job Overview The ERP SCM & EAM Advisor is responsible for bridging business needs in supply chain management (SCM) and enterprise asset management (EAM) with IT solutions in the ERP domain. This role collaborates with stakeholders in procurement, supply chain, and operations/maintenance to identify requirements, improve processes, and implement cost-effective ERP solutions. Acting as a subject matter expert for modules like SAP MM (Materials Management), SAP PM (Plant Maintenance) and associated systems (e.g., Maximo for EAM), ensures that the ERP configuration supports efficient supply chain and asset management processes. Works closely with project managers and IT delivery teams to deliver high-quality enhancements and provide ongoing support post implementation. This role also requires a strong technical understanding of ERP systems, especially SAP and Maximo, including analysis, configuration, development coordination, and user support. Ultimately, you will help the organisation optimise its supply chain and maintenance operations through improved use of ERP and analytics, while ensuring alignment with overall IT standards and security practices. Accountabilities and Responsibilities • Collaborate with business stakeholders in Supply Chain and Operations to identify their needs and pain points. Gather detailed requirements for system improvements. • Analyse and map current business processes in areas like inventory management, work order processing, procurement to pay, and maintenance scheduling. • Define and propose ERP-based solutions that are cost-effective and aligned with the company s digital transformation goals. Emphasise improvements that leverage data analytics. • Partner with project managers and the broader IT team to plan and execute projects delivering enhancements to the SCM and EAM functionalities. • Ensure that the IT team remains the partner of choice for the business by delivering solutions that meet requirements and by communicating proactively. • Work closely with the business and ERP Manager to design ERP solutions supporting business system development. • Plan, monitor, and control any IT enhancements resulting from analysis activities in the SCM/EAM area. • Develop fit-for-purpose IT recommendations that accurately reflect business needs. • Perform comprehensive requirements gathering including eliciting requirements via workshops or interviews with end users like warehouse managers, procurement officers, maintenance planners, etc. Proactively remove roadblocks by clarifying requirements or facilitating decisions with business stakeholders. • Lead assigned project resources and coordinate with the business to ensure high-quality deliverables that have lasting benefits. • Liaise with IT Infrastructure and Support teams to make sure proposed solutions are technically feasible. • Analyze existing SAP and Maximo environments and propose system enhancements related to supply chain and maintenance processes. • Ensure timely resolution of ERP (SAP/Maximo) incidents and service requests related to SCM and EAM. Serve as a higher level support to resolve complex functional issues, coordinating with technical teams or external support as needed. • Implement minor enhancements or updates (e.g., new material codes) following change control procedures to ensure reliability of the ERP environment. • Guarantee that the SAP and related EAM systems remain up-to-date and reliable. • Collaborate with stakeholders to implement larger projects (like an upgrade of Maximo, or deployment of a new inventory scanning system). Serve as the IT point of contact with vendors for these systems, troubleshoot problems during implementation, and coordinate any vendor support needed for resolution. • Adhere to the ERP software development lifecycle and the organisation s change control and compliance procedures for all development activities. • Coordinate cutover activities for any major changes in SCM/EAM systems, such as switching to a new procurement module or performing a data migration for equipment records. • After go-live, manage support for ERP systems by establishing proper support procedures, knowledge transfer to the support team, and being available as an escalation point for any post-implementation issues in the SCM/EAM domain. • Maintain an up-to-date knowledge of SAP capabilities and of the Maximo EAM system s capabilities. • Support the expansion of ERP capabilities in SCM/EAM. • Develop ad-hoc reports or coordinate the development of such reports using SAP tools or Maximo reporting tools to meet emerging information needs from supply chain or maintenance teams. • Provide cross-functional support as needed. • Firmly understand the threat of cyber attacks in IT and OT environments and incorporate this understanding into daily responsibilities. Professional Skills and Experience • Experience as an IT business analyst or similar role in an upstream oil & gas industry (or comparable heavy industry) is strongly preferred, with specific experience around Supply Chain or Maintenance processes. • Proven ability to provide day-to-day operational support for Supply Chain/Procurement and Maintenance functions within an SAP environment (or a similar ERP). • Experience in the development, administration, configuration, and technical support of SAP particularly in areas such as procurement (purchasing, inventory, logistics) and maintenance. Experience with integration between SAP and Maximo or other EAM systems is a plus. • Solid experience and expertise in SAP modules related to this role: for example, extensive know-how in SAP MM and PM configuration. Additional experience with SAP modules like QM (quality management) or SD/LE (sales distribution / logistics execution) is useful if it interfaces with SCM processes. • Expertise in Maximo (IBM Maximo Asset Management) and EAM software - asset information, maintenance workflows, and how it can interface or integrate with ERP systems like SAP. • Demonstrated skill in bridging the gap between technical details and business requirements ability to explain SAP/Maximo capabilities to maintenance managers or procurement leads in an understandable way, and conversely to interpret business needs into system terms for developers. • A track record of driving process improvements for example, implementing an automated stock replenishment process (MRP) successfully or reducing downtime by enhancing maintenance planning in the system. • Good understanding of data analytics related to SCM/EAM e.g., able to help produce reports on inventory turnover, vendor performance, maintenance backlog, etc. • Excellent communication and teamwork skills. This role requires constant interaction with end users (warehouse staff, buyers, engineers) and coordination with other IT specialists (ERP colleagues, infrastructure), so being approachable and clear is key. • Experience with the formalities of IT change management writing functional specifications, working with ABAP developers, performing unit tests, managing transports in SAP, etc., ensuring minimal disruption to business during changes. • Adaptability and continuous learning mindset to keep up with changes in ERP/EAM technology (like new SAP S/4HANA features in supply chain, or new versions of Maximo) and in industry practices (like lean inventory management, predictive maintenance trends). Qualifications and Certifications • Bachelor s or Master s degree in Information Technology, Computer Science, Engineering (such as Industrial or Mechanical Engineering), Project Management or a related field. A background that blends IT knowledge with understanding of industrial operations is ideal. • Certification in Enterprise Resource Planning systems, specifically SAP, is preferred. For example, SAP Certified Application Associate in Procurement (MM) or in Maintenance (PM), or a Maximo certification for implementation or support. • Project Management certification or training (like PMP, Prince2, or Agile methodologies) can be beneficial as it indicates ability to lead and organize enhancement projects. • Evidence of formal training in SAP relevant to this role (such as SAP Academy courses for MM/PM or supply chain modules) or in Maximo. If certified as a SAP support consultant or similar, that would be a plus. • Any additional certifications like APICS CPIM (Certified in Production and Inventory Management) or CMRP (Certified Maintenance & Reliability Professional) might be considered a bonus, as they demonstrate depth in the supply chain or maintenance domain, though not a strict requirement.
Apr 10, 2026
Contractor
Our client NEO Next are currently looking for an ERP SCM and EAM Advisor to join their team based in Aberdeen on a contract basis initially. Ideally for this role they are looking for experienced ERP SCM's and EAM Advisors with an Oil and Gas background. For more information on this see below: Job Overview The ERP SCM & EAM Advisor is responsible for bridging business needs in supply chain management (SCM) and enterprise asset management (EAM) with IT solutions in the ERP domain. This role collaborates with stakeholders in procurement, supply chain, and operations/maintenance to identify requirements, improve processes, and implement cost-effective ERP solutions. Acting as a subject matter expert for modules like SAP MM (Materials Management), SAP PM (Plant Maintenance) and associated systems (e.g., Maximo for EAM), ensures that the ERP configuration supports efficient supply chain and asset management processes. Works closely with project managers and IT delivery teams to deliver high-quality enhancements and provide ongoing support post implementation. This role also requires a strong technical understanding of ERP systems, especially SAP and Maximo, including analysis, configuration, development coordination, and user support. Ultimately, you will help the organisation optimise its supply chain and maintenance operations through improved use of ERP and analytics, while ensuring alignment with overall IT standards and security practices. Accountabilities and Responsibilities • Collaborate with business stakeholders in Supply Chain and Operations to identify their needs and pain points. Gather detailed requirements for system improvements. • Analyse and map current business processes in areas like inventory management, work order processing, procurement to pay, and maintenance scheduling. • Define and propose ERP-based solutions that are cost-effective and aligned with the company s digital transformation goals. Emphasise improvements that leverage data analytics. • Partner with project managers and the broader IT team to plan and execute projects delivering enhancements to the SCM and EAM functionalities. • Ensure that the IT team remains the partner of choice for the business by delivering solutions that meet requirements and by communicating proactively. • Work closely with the business and ERP Manager to design ERP solutions supporting business system development. • Plan, monitor, and control any IT enhancements resulting from analysis activities in the SCM/EAM area. • Develop fit-for-purpose IT recommendations that accurately reflect business needs. • Perform comprehensive requirements gathering including eliciting requirements via workshops or interviews with end users like warehouse managers, procurement officers, maintenance planners, etc. Proactively remove roadblocks by clarifying requirements or facilitating decisions with business stakeholders. • Lead assigned project resources and coordinate with the business to ensure high-quality deliverables that have lasting benefits. • Liaise with IT Infrastructure and Support teams to make sure proposed solutions are technically feasible. • Analyze existing SAP and Maximo environments and propose system enhancements related to supply chain and maintenance processes. • Ensure timely resolution of ERP (SAP/Maximo) incidents and service requests related to SCM and EAM. Serve as a higher level support to resolve complex functional issues, coordinating with technical teams or external support as needed. • Implement minor enhancements or updates (e.g., new material codes) following change control procedures to ensure reliability of the ERP environment. • Guarantee that the SAP and related EAM systems remain up-to-date and reliable. • Collaborate with stakeholders to implement larger projects (like an upgrade of Maximo, or deployment of a new inventory scanning system). Serve as the IT point of contact with vendors for these systems, troubleshoot problems during implementation, and coordinate any vendor support needed for resolution. • Adhere to the ERP software development lifecycle and the organisation s change control and compliance procedures for all development activities. • Coordinate cutover activities for any major changes in SCM/EAM systems, such as switching to a new procurement module or performing a data migration for equipment records. • After go-live, manage support for ERP systems by establishing proper support procedures, knowledge transfer to the support team, and being available as an escalation point for any post-implementation issues in the SCM/EAM domain. • Maintain an up-to-date knowledge of SAP capabilities and of the Maximo EAM system s capabilities. • Support the expansion of ERP capabilities in SCM/EAM. • Develop ad-hoc reports or coordinate the development of such reports using SAP tools or Maximo reporting tools to meet emerging information needs from supply chain or maintenance teams. • Provide cross-functional support as needed. • Firmly understand the threat of cyber attacks in IT and OT environments and incorporate this understanding into daily responsibilities. Professional Skills and Experience • Experience as an IT business analyst or similar role in an upstream oil & gas industry (or comparable heavy industry) is strongly preferred, with specific experience around Supply Chain or Maintenance processes. • Proven ability to provide day-to-day operational support for Supply Chain/Procurement and Maintenance functions within an SAP environment (or a similar ERP). • Experience in the development, administration, configuration, and technical support of SAP particularly in areas such as procurement (purchasing, inventory, logistics) and maintenance. Experience with integration between SAP and Maximo or other EAM systems is a plus. • Solid experience and expertise in SAP modules related to this role: for example, extensive know-how in SAP MM and PM configuration. Additional experience with SAP modules like QM (quality management) or SD/LE (sales distribution / logistics execution) is useful if it interfaces with SCM processes. • Expertise in Maximo (IBM Maximo Asset Management) and EAM software - asset information, maintenance workflows, and how it can interface or integrate with ERP systems like SAP. • Demonstrated skill in bridging the gap between technical details and business requirements ability to explain SAP/Maximo capabilities to maintenance managers or procurement leads in an understandable way, and conversely to interpret business needs into system terms for developers. • A track record of driving process improvements for example, implementing an automated stock replenishment process (MRP) successfully or reducing downtime by enhancing maintenance planning in the system. • Good understanding of data analytics related to SCM/EAM e.g., able to help produce reports on inventory turnover, vendor performance, maintenance backlog, etc. • Excellent communication and teamwork skills. This role requires constant interaction with end users (warehouse staff, buyers, engineers) and coordination with other IT specialists (ERP colleagues, infrastructure), so being approachable and clear is key. • Experience with the formalities of IT change management writing functional specifications, working with ABAP developers, performing unit tests, managing transports in SAP, etc., ensuring minimal disruption to business during changes. • Adaptability and continuous learning mindset to keep up with changes in ERP/EAM technology (like new SAP S/4HANA features in supply chain, or new versions of Maximo) and in industry practices (like lean inventory management, predictive maintenance trends). Qualifications and Certifications • Bachelor s or Master s degree in Information Technology, Computer Science, Engineering (such as Industrial or Mechanical Engineering), Project Management or a related field. A background that blends IT knowledge with understanding of industrial operations is ideal. • Certification in Enterprise Resource Planning systems, specifically SAP, is preferred. For example, SAP Certified Application Associate in Procurement (MM) or in Maintenance (PM), or a Maximo certification for implementation or support. • Project Management certification or training (like PMP, Prince2, or Agile methodologies) can be beneficial as it indicates ability to lead and organize enhancement projects. • Evidence of formal training in SAP relevant to this role (such as SAP Academy courses for MM/PM or supply chain modules) or in Maximo. If certified as a SAP support consultant or similar, that would be a plus. • Any additional certifications like APICS CPIM (Certified in Production and Inventory Management) or CMRP (Certified Maintenance & Reliability Professional) might be considered a bonus, as they demonstrate depth in the supply chain or maintenance domain, though not a strict requirement.
Product Cost Controller page is loaded Product Cost Controllerremote type: On-Sitelocations: Belfasttime type: Full timeposted on: Posted Todaytime left to apply: End Date: May 29, 2026 (30+ days left to apply)job requisition id: RLocation: Belfast, United KingdomTogether we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Primary Purpose and key responsibilities of the Role: Thales is a leading force both in the UK and globally, operating in several markets - aerospace, transportation, defence, security and space.Integrated Airspace-protection Systems (IAS) operates primarily within the defence market delivering equipment & services, but also has a presence in the space market building satellite propulsion systems. The IAS business is predominantly based in Belfast and Templecombe. The product cost control team are based in the main manufacturing site in Castlereagh Belfast, however the successful candidate must be interchangeable with Belfast City Quays site and able to travel to other UK sites as required.Thales IAS UK is now searching for a talented leader to join the team as the Product Cost Controller. As such, you will be responsible for shaping and providing accurate finances across a portfolio of products. The role is broad and will be a challenging & rewarding opportunity where your contribution will have a real impact on the success of the business as a whole.As the Product Cost Controller, you will be central to the strategic financial leadership of product costing and budgeting, ensuring the product costs are accurately accounted for and optimally managed. You will lead a high-performing product account team, collaborate extensively across industry, programmes, finance, engineering functions, and embed financial rigor and innovation to drive programme profitability and compliance with SSRO and necessary commercial regulations. Main responsibilities: Spearhead the strategic management of product cost accounting frameworks aligned with Thales' objectives. Drive efficiency and enable value-added financial analytics by streamlining costing processes, enhancing reporting capabilities tailored for the IAS product portfolios. Lead & mentor the product accounting team, including Product Cost Specialists and Analysts, fostering technical excellence and awareness of defence sector financial compliance. Oversee the accurate delivery, analysis, and review of product Unit Product Costs (UPC) and monthly product cost portfolio accounts, ensuring financial integrity & rigour. Collaborate closely with cross-functional teams including Product Manager's, Project Managers, Industry Managers, and the wider IAS Finance function to support integrated business planning and programme cost management. Ensure timely preparation and rigorous validation of contract estimates, oversee Strategic Business Plans, Multi-Year Budgets, rolling forecasts completed by product cost specialists, providing critical input to support defence programme investment and risk assessment. Ensure visibility & compliance with SSRO (Single Source Regulations Office) reporting and related defence financial governance requirements, proactively identifying risks and implementing controls to safeguard programme integrity. Lead continual advancement in product costing methodologies and digital transformation initiatives by leveraging Oracle ERP, business intelligence portals, and bespoke defence financial reporting tools. Providing executive management with accurate and comprehensive financial information to guide effective policy making and financial strategizing. Ensure full adherence to UK GAAP, IFRS's, Chorus 2.0, MOD contracting standards, and internal control policies; escalate governance issues and financial risk concerns to senior finance leadership. Provide expert financial guidance to project controls and programme management teams to optimize defence project delivery and audit readiness. Champion improvements in data quality and accounting practices to enhance forecasting accuracy and strategic decision making. Act as a strategic financial business partner and trusted advisor to senior management, delivering insightful business cases and cost analyses that inform critical defence investment and operational decisions. Foster a culture of compliance, innovation, and continuous improvement within the finance team, aligned with Thales' commitment to excellence and learning company.Skills and ExperienceEssential You must be highly motivated, with a proven track record of shaping the direction of a manufacturing business. You must have excellent stakeholder management skills and the ability to build relationships with a variety of stakeholders across the business. Excellent attention to detail with the ability to prioritise and manage a varied workload to meet agreed deadlines You must have five years' relevant experience in a manufacturing environment, operating at a leadership level. You must have a strong knowledge of ERP systems (ideally Oracle), proven ability to transform & adapt effectively in a timely manner. You must be a fully qualified Accountant (e.g. via CIMA, ACA, ACCA, ICAI, etc.) or qualified by experience. In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.Great journeys start here, apply now!
Apr 10, 2026
Full time
Product Cost Controller page is loaded Product Cost Controllerremote type: On-Sitelocations: Belfasttime type: Full timeposted on: Posted Todaytime left to apply: End Date: May 29, 2026 (30+ days left to apply)job requisition id: RLocation: Belfast, United KingdomTogether we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Primary Purpose and key responsibilities of the Role: Thales is a leading force both in the UK and globally, operating in several markets - aerospace, transportation, defence, security and space.Integrated Airspace-protection Systems (IAS) operates primarily within the defence market delivering equipment & services, but also has a presence in the space market building satellite propulsion systems. The IAS business is predominantly based in Belfast and Templecombe. The product cost control team are based in the main manufacturing site in Castlereagh Belfast, however the successful candidate must be interchangeable with Belfast City Quays site and able to travel to other UK sites as required.Thales IAS UK is now searching for a talented leader to join the team as the Product Cost Controller. As such, you will be responsible for shaping and providing accurate finances across a portfolio of products. The role is broad and will be a challenging & rewarding opportunity where your contribution will have a real impact on the success of the business as a whole.As the Product Cost Controller, you will be central to the strategic financial leadership of product costing and budgeting, ensuring the product costs are accurately accounted for and optimally managed. You will lead a high-performing product account team, collaborate extensively across industry, programmes, finance, engineering functions, and embed financial rigor and innovation to drive programme profitability and compliance with SSRO and necessary commercial regulations. Main responsibilities: Spearhead the strategic management of product cost accounting frameworks aligned with Thales' objectives. Drive efficiency and enable value-added financial analytics by streamlining costing processes, enhancing reporting capabilities tailored for the IAS product portfolios. Lead & mentor the product accounting team, including Product Cost Specialists and Analysts, fostering technical excellence and awareness of defence sector financial compliance. Oversee the accurate delivery, analysis, and review of product Unit Product Costs (UPC) and monthly product cost portfolio accounts, ensuring financial integrity & rigour. Collaborate closely with cross-functional teams including Product Manager's, Project Managers, Industry Managers, and the wider IAS Finance function to support integrated business planning and programme cost management. Ensure timely preparation and rigorous validation of contract estimates, oversee Strategic Business Plans, Multi-Year Budgets, rolling forecasts completed by product cost specialists, providing critical input to support defence programme investment and risk assessment. Ensure visibility & compliance with SSRO (Single Source Regulations Office) reporting and related defence financial governance requirements, proactively identifying risks and implementing controls to safeguard programme integrity. Lead continual advancement in product costing methodologies and digital transformation initiatives by leveraging Oracle ERP, business intelligence portals, and bespoke defence financial reporting tools. Providing executive management with accurate and comprehensive financial information to guide effective policy making and financial strategizing. Ensure full adherence to UK GAAP, IFRS's, Chorus 2.0, MOD contracting standards, and internal control policies; escalate governance issues and financial risk concerns to senior finance leadership. Provide expert financial guidance to project controls and programme management teams to optimize defence project delivery and audit readiness. Champion improvements in data quality and accounting practices to enhance forecasting accuracy and strategic decision making. Act as a strategic financial business partner and trusted advisor to senior management, delivering insightful business cases and cost analyses that inform critical defence investment and operational decisions. Foster a culture of compliance, innovation, and continuous improvement within the finance team, aligned with Thales' commitment to excellence and learning company.Skills and ExperienceEssential You must be highly motivated, with a proven track record of shaping the direction of a manufacturing business. You must have excellent stakeholder management skills and the ability to build relationships with a variety of stakeholders across the business. Excellent attention to detail with the ability to prioritise and manage a varied workload to meet agreed deadlines You must have five years' relevant experience in a manufacturing environment, operating at a leadership level. You must have a strong knowledge of ERP systems (ideally Oracle), proven ability to transform & adapt effectively in a timely manner. You must be a fully qualified Accountant (e.g. via CIMA, ACA, ACCA, ICAI, etc.) or qualified by experience. In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.Great journeys start here, apply now!
The Role This role will be based in Information Technology Services (ITS), we are a customer-focused department servicing the Information Technology needs of Aberystwyth University. You will be required to demonstrate an excellent knowledge of Dynamics 365, Power Apps, Microsoft Fabric, Azzure Data Factory, Integrations, API's, Oracle Technologies and SQL. The CRM Developer / Integration Specialist will report to the Head of IT Applications and Development. They will be responsible for the development and support of function required to meet the needs for a Marketing focused Dynamics 365 CRM. They will be responsible for AU Dynamics 365 Environments, Power Platform development (Power Apps Portals, Model-Driven / Canvas Applications), Microsoft Dataverse, CRM forms, Azure Logic apps and Power Automate. The role will also entail managing the integrations across the range of university in-house developed applications including the Admission System (APEX Oracle), Clearing Application (APEX Oracle) and Gecko Event management. Integrations will be between the University's systems, and third party provided software both hosted on premise and cloud based. In this role, you will be required to line manage, support and train the Project Support Officer and a System Analyst / Developer currently working on the University CRM implementation, integrations and supporting applications. Based on your knowledge and expertise, you will create detailed specifications and with the support of your team to build the development solutions that most effectively meet the marketing CRM requirements of the university. You will be a creative, innovative thinker with outstanding problem-solving skills, able to learn quickly and adapt to new challenges. With a keen interest in new and emerging technologies, you are passionate about innovation and excited by the idea of bringing these within our mainstream usage. Your excellent written and oral communication enables you to present ideas clearly and effectively to colleagues, senior management and project partners. To make an informal enquiry, please contact Iola Hagen, Head of IT Applications and Development . Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 - 8 weeks of the closing date. What you'll do This job description is subject to review and amendment in the light of the changing needs of the University, to provide appropriate development opportunities and/or the addition of any other reasonable duties. Informal training will be provided through working with existing members of the Development team and using systems manuals and online training materials. CRM Development and Integration Liaise with users in Global Marketing and Recruitment (GMSR) to understand their specific requirements and work with them to design appropriate CRM and data integration solutions. Work within the AU Dynamics 365 Environments, Solutions, Journeys and Integrations. Work with and train the team to use Power Platform development (Power Apps Portals, Model-Driven/Canvas Applications), Microsoft Dataverse, Power Automate SharePoint. Work with and train other systems developers to agree data structures and user interfaces. Develop, test, document and support form integrations providing controlled data query and data input functionality. Knowledge of performing data integrations with Oracle technologies. Awareness of the bilingual nature for creating data input forms and reports. Develop additional web functionality using Oracle APEX. Develop, test, document, and support data processing functions to assist in maintaining accurate and reliable data in the CRM system and to support the exchange of such data between the CRM and other associated systems. Develop data migration strategies and support the transition to new systems. Responsible for taking forward new initiatives and ensuring best practice. Line management of the Project Support Officer and a System Analyst / Developer. Define the work required, set objectives, organise, and delegate work to reports according to their skills and abilities. Coordinate delivery of own and reports' work with other teams across the University. To ensure that all reports take part in the Effective Contribution Scheme (ECS) processes with clear objectives and smart targets for all team members. Engage all reports in the planning and delivery of work, ensuring a positive, flexible, and productive environment. Staff Management Technology Leadership To keep up to date with developments around the University's core business software to identify potential risks and opportunities relating to business practices and where appropriate make recommendations for future adoption of new systems. To foster excellent working relationships with staff in Faculties, academic and service departments at all levels to ensure Information Technology Services is providing well-supported technology that meets the needs of the business. To support and input into business cases for new digital initiatives for university committees and Executive team. Participate in the development and implementation of annual operational plans for the team. Write and deliver presentations, briefings or workshop sessions to staff, students or external bodies, taking account of the knowledge base of the participants and the complexity of the subject matter. Assist in developing training materials and delivering user training to support these systems. Liaise with external suppliers such as Gecko Engage and external consultants. To develop wide-ranging and specialist understanding of the theory and practice associated with the role and to keep this current. Project Delivery Ensure that projects and reports are delivered in line with Agile methodology. Ensure that the work and applications under their responsibility are delivering value through close alignment to business goals, frequent delivery, empowering staff, and close collaboration with the customer. To ensure effective project management is in place for all their and their reports' initiatives, working with external suppliers, stakeholders, students, and staff across the University to ensure projects are delivered on time, to budget, and meet the University's requirements. To establish and ensure that all their IT application development projects are delivered to the required standards.
Apr 10, 2026
Full time
The Role This role will be based in Information Technology Services (ITS), we are a customer-focused department servicing the Information Technology needs of Aberystwyth University. You will be required to demonstrate an excellent knowledge of Dynamics 365, Power Apps, Microsoft Fabric, Azzure Data Factory, Integrations, API's, Oracle Technologies and SQL. The CRM Developer / Integration Specialist will report to the Head of IT Applications and Development. They will be responsible for the development and support of function required to meet the needs for a Marketing focused Dynamics 365 CRM. They will be responsible for AU Dynamics 365 Environments, Power Platform development (Power Apps Portals, Model-Driven / Canvas Applications), Microsoft Dataverse, CRM forms, Azure Logic apps and Power Automate. The role will also entail managing the integrations across the range of university in-house developed applications including the Admission System (APEX Oracle), Clearing Application (APEX Oracle) and Gecko Event management. Integrations will be between the University's systems, and third party provided software both hosted on premise and cloud based. In this role, you will be required to line manage, support and train the Project Support Officer and a System Analyst / Developer currently working on the University CRM implementation, integrations and supporting applications. Based on your knowledge and expertise, you will create detailed specifications and with the support of your team to build the development solutions that most effectively meet the marketing CRM requirements of the university. You will be a creative, innovative thinker with outstanding problem-solving skills, able to learn quickly and adapt to new challenges. With a keen interest in new and emerging technologies, you are passionate about innovation and excited by the idea of bringing these within our mainstream usage. Your excellent written and oral communication enables you to present ideas clearly and effectively to colleagues, senior management and project partners. To make an informal enquiry, please contact Iola Hagen, Head of IT Applications and Development . Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 - 8 weeks of the closing date. What you'll do This job description is subject to review and amendment in the light of the changing needs of the University, to provide appropriate development opportunities and/or the addition of any other reasonable duties. Informal training will be provided through working with existing members of the Development team and using systems manuals and online training materials. CRM Development and Integration Liaise with users in Global Marketing and Recruitment (GMSR) to understand their specific requirements and work with them to design appropriate CRM and data integration solutions. Work within the AU Dynamics 365 Environments, Solutions, Journeys and Integrations. Work with and train the team to use Power Platform development (Power Apps Portals, Model-Driven/Canvas Applications), Microsoft Dataverse, Power Automate SharePoint. Work with and train other systems developers to agree data structures and user interfaces. Develop, test, document and support form integrations providing controlled data query and data input functionality. Knowledge of performing data integrations with Oracle technologies. Awareness of the bilingual nature for creating data input forms and reports. Develop additional web functionality using Oracle APEX. Develop, test, document, and support data processing functions to assist in maintaining accurate and reliable data in the CRM system and to support the exchange of such data between the CRM and other associated systems. Develop data migration strategies and support the transition to new systems. Responsible for taking forward new initiatives and ensuring best practice. Line management of the Project Support Officer and a System Analyst / Developer. Define the work required, set objectives, organise, and delegate work to reports according to their skills and abilities. Coordinate delivery of own and reports' work with other teams across the University. To ensure that all reports take part in the Effective Contribution Scheme (ECS) processes with clear objectives and smart targets for all team members. Engage all reports in the planning and delivery of work, ensuring a positive, flexible, and productive environment. Staff Management Technology Leadership To keep up to date with developments around the University's core business software to identify potential risks and opportunities relating to business practices and where appropriate make recommendations for future adoption of new systems. To foster excellent working relationships with staff in Faculties, academic and service departments at all levels to ensure Information Technology Services is providing well-supported technology that meets the needs of the business. To support and input into business cases for new digital initiatives for university committees and Executive team. Participate in the development and implementation of annual operational plans for the team. Write and deliver presentations, briefings or workshop sessions to staff, students or external bodies, taking account of the knowledge base of the participants and the complexity of the subject matter. Assist in developing training materials and delivering user training to support these systems. Liaise with external suppliers such as Gecko Engage and external consultants. To develop wide-ranging and specialist understanding of the theory and practice associated with the role and to keep this current. Project Delivery Ensure that projects and reports are delivered in line with Agile methodology. Ensure that the work and applications under their responsibility are delivering value through close alignment to business goals, frequent delivery, empowering staff, and close collaboration with the customer. To ensure effective project management is in place for all their and their reports' initiatives, working with external suppliers, stakeholders, students, and staff across the University to ensure projects are delivered on time, to budget, and meet the University's requirements. To establish and ensure that all their IT application development projects are delivered to the required standards.
