Location Birmingham, Bristol, Manchester, Swindon About the job Job summary The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK - His Majesty's Government - we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. And we're dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. Job description Are you ready to play a pivotal role in shaping the future of how we collaborate with our suppliers, partners, clients and customers? We are looking for an experienced and forward thinking Senior Business Analyst to lead the implementation of Microsoft 365 and the migration from Google Workspace across our organisation. This role will spearhead the implementation of cutting edge Generative AI and Agentic AI capabilities using Microsoft Copilot and Microsoft Copilot Studio to empower business users with intelligent automation and integrate with other enterprise platforms such as Salesforce, ServiceNow and Dynamics 365. This role will help with implementation of Microsoft Power Platform to design low-code/no-code solutions that streamline workflows and lead on the deployment of Microsoft Purview for data governance, Microsoft Defender for cloud app and endpoint security and Microsoft Sentinel to build a world-class SIEM/SOC. This role will be responsible for gathering business requirements, analysing business processes and collaborating with cross-functional teams to ensure a smooth migration and successful deployment of all Microsoft 365 digital services. This role will involve strategic planning, and ensuring the alignment of the migration with business goals. If you are passionate about digital transformation, optimising business processes, and delivering innovative solutions using AI that drive tangible business outcomes, we want to hear from you! While This Role Matters : This is not just another migration project. This is your opportunity to: Lead a Mission-Critical Transformation - Play a key role in how our organisation adopts the tools that will define how we collaborate, innovate and operate for years to come. Drive Real Change - Work closely with key decision-makers to shape processes that will have a direct impact on business productivity, employee satisfaction, and our competitive edge in creating a truly digital employee experience. Empower the Workforce - Help us empower our teams by ensuring that they have access to the best tools and knowledge to succeed in the new digital workplace. If you are ready to lead a key digital transformation project and be a part of something big, we'd love to hear from you! This is your chance to lead change , innovate , and make a lasting impact on how our teams collaborate and succeed. Apply now and be the driver behind the transformation! KEY RESPONSIBILITIES: Business Analysis Requirements and Specifications (Functional & Technical) Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents. Translate business needs into functional specifications for developers and solution architects, ensuring the technical implementation is aligned with business goals. System and Data Migration Strategy Design and drive the overall strategy data and systems for migrating from Google Workspace to Microsoft 365. Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations. Change Impact Analysis Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles. Leverage your analytical skills to perform gap analyses and provide data-driven recommendations that enhance productivity and support business objectives. Create a list of existing Identity Management / SSO integration with existing systems that will need to re-integrate with Microsoft 365 Entra ID (Active Directory). Information Governance - Compliance and Data Governance Ensure that the migration aligns with all applicable legal, regulatory and compliance standards. Work closely with security and legal teams to ensure information is governed effectively, including GDPR and data retention policies. Stakeholder Engagement and Communication Identify key stakeholders across the organisation, create engagement plans, and communicate business impacts, project goals and progress effectively. Ensure alignment with business needs and foster a positive attitude towards change. User Adoption and Training Collaborate with training teams to develop learning programs, tutorials, and workshops that will help users maximise their use of Microsoft 365 tools like SharePoint, OneDrive and Teams. Elevate user experience by ensuring that Microsoft 365 delivers an intuitive and seamless user experience by working with technical teams to design solutions that meet user requirements and enhance productivity. Person specification Experience & Technical Skills Essential criteria: Significant experience of hands-on in business analysis, particularly in Microsoft 365 implementations, and migrations from Google Workspace. Proven track record in leading enterprise-wide digital transformation projects and managing large-scale IT projects. Ability to see the big picture and create a transformation roadmap that aligns with long-term business goals. Deep knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive and Teams) and familiarity with Google Workspace (Gmail, Google Drive, Docs). Master at building relationships, negotiating priorities, and keeping everyone aligned towards the common goal. Comfortable working in agile environments and driving iterative improvements. Strong interpersonal and communication skills with the ability to influence at all levels. Qualifications and Accreditations Essential criteria: Bachelor's degree in Business, Information Technology, or related field. Certified Business Analysis Professional (CBAP) or equivalent. Desirable criteria: Master's degree preferred. Microsoft 365 Certified. PMP or PRINCE2 Certification. Familiarity with SFIA Framework is a plus.
Feb 05, 2026
Full time
Location Birmingham, Bristol, Manchester, Swindon About the job Job summary The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK - His Majesty's Government - we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. And we're dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. Job description Are you ready to play a pivotal role in shaping the future of how we collaborate with our suppliers, partners, clients and customers? We are looking for an experienced and forward thinking Senior Business Analyst to lead the implementation of Microsoft 365 and the migration from Google Workspace across our organisation. This role will spearhead the implementation of cutting edge Generative AI and Agentic AI capabilities using Microsoft Copilot and Microsoft Copilot Studio to empower business users with intelligent automation and integrate with other enterprise platforms such as Salesforce, ServiceNow and Dynamics 365. This role will help with implementation of Microsoft Power Platform to design low-code/no-code solutions that streamline workflows and lead on the deployment of Microsoft Purview for data governance, Microsoft Defender for cloud app and endpoint security and Microsoft Sentinel to build a world-class SIEM/SOC. This role will be responsible for gathering business requirements, analysing business processes and collaborating with cross-functional teams to ensure a smooth migration and successful deployment of all Microsoft 365 digital services. This role will involve strategic planning, and ensuring the alignment of the migration with business goals. If you are passionate about digital transformation, optimising business processes, and delivering innovative solutions using AI that drive tangible business outcomes, we want to hear from you! While This Role Matters : This is not just another migration project. This is your opportunity to: Lead a Mission-Critical Transformation - Play a key role in how our organisation adopts the tools that will define how we collaborate, innovate and operate for years to come. Drive Real Change - Work closely with key decision-makers to shape processes that will have a direct impact on business productivity, employee satisfaction, and our competitive edge in creating a truly digital employee experience. Empower the Workforce - Help us empower our teams by ensuring that they have access to the best tools and knowledge to succeed in the new digital workplace. If you are ready to lead a key digital transformation project and be a part of something big, we'd love to hear from you! This is your chance to lead change , innovate , and make a lasting impact on how our teams collaborate and succeed. Apply now and be the driver behind the transformation! KEY RESPONSIBILITIES: Business Analysis Requirements and Specifications (Functional & Technical) Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents. Translate business needs into functional specifications for developers and solution architects, ensuring the technical implementation is aligned with business goals. System and Data Migration Strategy Design and drive the overall strategy data and systems for migrating from Google Workspace to Microsoft 365. Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations. Change Impact Analysis Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles. Leverage your analytical skills to perform gap analyses and provide data-driven recommendations that enhance productivity and support business objectives. Create a list of existing Identity Management / SSO integration with existing systems that will need to re-integrate with Microsoft 365 Entra ID (Active Directory). Information Governance - Compliance and Data Governance Ensure that the migration aligns with all applicable legal, regulatory and compliance standards. Work closely with security and legal teams to ensure information is governed effectively, including GDPR and data retention policies. Stakeholder Engagement and Communication Identify key stakeholders across the organisation, create engagement plans, and communicate business impacts, project goals and progress effectively. Ensure alignment with business needs and foster a positive attitude towards change. User Adoption and Training Collaborate with training teams to develop learning programs, tutorials, and workshops that will help users maximise their use of Microsoft 365 tools like SharePoint, OneDrive and Teams. Elevate user experience by ensuring that Microsoft 365 delivers an intuitive and seamless user experience by working with technical teams to design solutions that meet user requirements and enhance productivity. Person specification Experience & Technical Skills Essential criteria: Significant experience of hands-on in business analysis, particularly in Microsoft 365 implementations, and migrations from Google Workspace. Proven track record in leading enterprise-wide digital transformation projects and managing large-scale IT projects. Ability to see the big picture and create a transformation roadmap that aligns with long-term business goals. Deep knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive and Teams) and familiarity with Google Workspace (Gmail, Google Drive, Docs). Master at building relationships, negotiating priorities, and keeping everyone aligned towards the common goal. Comfortable working in agile environments and driving iterative improvements. Strong interpersonal and communication skills with the ability to influence at all levels. Qualifications and Accreditations Essential criteria: Bachelor's degree in Business, Information Technology, or related field. Certified Business Analysis Professional (CBAP) or equivalent. Desirable criteria: Master's degree preferred. Microsoft 365 Certified. PMP or PRINCE2 Certification. Familiarity with SFIA Framework is a plus.
Location London About the job Job summary MI5 keeps the country safe from serious threats like terrorism and attempts by states to harm the UK, its people and way of life. We carry out investigations by obtaining, analysing, and assessing intelligence, and then work with a range of partners including MI6 and GCHQ to disrupt these threats. Through our protective security arm, we provide advice and guidance to government, businesses and other organisations about how to keep themselves safe. A role in MI5 means you'll do unique and challenging work in a supportive and encouraging environment, making a real difference to UK national security. Job description Our business analyst roles are aligned and assessed against the Government Digital and Data Profession Capability framework (DDPCF), formerly known as Digital, Data and Technology (DDaT) Profession Capability Framework . You will work in areas across MI5 including Technical, Corporate and Operational delivery areas, applying structured business analysis approaches to support our key transformational challenges in areas such as Cloud, Artificial Intelligence (AI) and Cyber to help our organisation continue to operate in a digital age. You will analyse data and information relating to business goals, objectives, functions and processes. You will define requirements to improve processes, systems and services. You will conduct options analysis, assess feasibility and operational impact, quantify potential business benefits and contribute to business case development. You will ensure solutions align with the vision, objectives, business and user needs and provide the expected benefits and outcomes. You'll work to enable all or part of the business to make informed, strategic and tactical decisions. Person specification You'll already have some training in either business analysis or change management. You might currently be working towards one of the recognised BA certifications such as the British Computer Society (BCS) or International Institute of Business Analysis (IIBA) qualifications. As someone with experience applying structured methodologies to intricate business problems, you'll be confident identifying the right techniques to deliver practical solutions. You'll also have experience using frameworks and tools to develop business models of varying complexity across multiple teams. You'll know how to select the correct tools and methods for the environment and will provide results that benefit both the business and users. And you'll always be looking improve, whether you're finding new business opportunities or seeking ways to develop your own skills and knowledge. You'll have a background in leading the analysis, design and implementation of business changes and evaluating their effectiveness. From mapping and documenting new processes to demonstrating as-is and to-be states, you'll strive to add value to everything you do. Importantly, you'll build and maintain productive relationships with internal and external stakeholders. You'll take time to understand, document and prioritise their requirements, and communicate solutions clearly to your various audiences - ensuring people are kept in the loop throughout.
Feb 05, 2026
Full time
Location London About the job Job summary MI5 keeps the country safe from serious threats like terrorism and attempts by states to harm the UK, its people and way of life. We carry out investigations by obtaining, analysing, and assessing intelligence, and then work with a range of partners including MI6 and GCHQ to disrupt these threats. Through our protective security arm, we provide advice and guidance to government, businesses and other organisations about how to keep themselves safe. A role in MI5 means you'll do unique and challenging work in a supportive and encouraging environment, making a real difference to UK national security. Job description Our business analyst roles are aligned and assessed against the Government Digital and Data Profession Capability framework (DDPCF), formerly known as Digital, Data and Technology (DDaT) Profession Capability Framework . You will work in areas across MI5 including Technical, Corporate and Operational delivery areas, applying structured business analysis approaches to support our key transformational challenges in areas such as Cloud, Artificial Intelligence (AI) and Cyber to help our organisation continue to operate in a digital age. You will analyse data and information relating to business goals, objectives, functions and processes. You will define requirements to improve processes, systems and services. You will conduct options analysis, assess feasibility and operational impact, quantify potential business benefits and contribute to business case development. You will ensure solutions align with the vision, objectives, business and user needs and provide the expected benefits and outcomes. You'll work to enable all or part of the business to make informed, strategic and tactical decisions. Person specification You'll already have some training in either business analysis or change management. You might currently be working towards one of the recognised BA certifications such as the British Computer Society (BCS) or International Institute of Business Analysis (IIBA) qualifications. As someone with experience applying structured methodologies to intricate business problems, you'll be confident identifying the right techniques to deliver practical solutions. You'll also have experience using frameworks and tools to develop business models of varying complexity across multiple teams. You'll know how to select the correct tools and methods for the environment and will provide results that benefit both the business and users. And you'll always be looking improve, whether you're finding new business opportunities or seeking ways to develop your own skills and knowledge. You'll have a background in leading the analysis, design and implementation of business changes and evaluating their effectiveness. From mapping and documenting new processes to demonstrating as-is and to-be states, you'll strive to add value to everything you do. Importantly, you'll build and maintain productive relationships with internal and external stakeholders. You'll take time to understand, document and prioritise their requirements, and communicate solutions clearly to your various audiences - ensuring people are kept in the loop throughout.
Location: Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Connect to your Industry Deloitte has a thriving and growing Microsoft Technology Services Practice, and we want talented and energetic Dynamics Solution Developers to join our firm and grow with us. You will be a part of a team helping international organisations and iconic brands transform their core business capabilities. Whether you're working with clients on MSFT Dynamics alone or as part of a team delivering wider enterprise transformation, your expertise and collaboration with colleagues, will help clients achieve their outcomes for CRM. Your role as a Dynamics Developer is a key member of the technology team responsible for designing, developing, customising, and maintaining our clients MS Dynamics software solutions. This role involves expertise in coding, integration, and technical problem-solving to deliver robust and efficient Dynamics implementations. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity 1. Solution Design and Development: Collaborate with functional consultants and business analysts to understand system requirements and design specifications. Design, develop, configure and customise Dynamics modules, components, and features to meet business needs. Implement Dynamics solutions using appropriate development tools and language; write efficient and maintainable code using languages such as C#, .NET, JavaScript, HTML, and SQL. Customise entities, forms, fields, workflows, business rules, and other Dynamics components to align with client requirements. Develop client-side scripts, plugins, and integrations to extend Dynamics functionality. Identify opportunities for process optimisation, performance enhancement, and innovation in Dynamics development. 2. Integration and Data Migration: Design and implement data integration solutions between Microsoft Dynamics and other systems using APIs, connectors, and middleware. Perform data migration and transformation tasks to ensure smooth data transition into Dynamics applications. Comfortable leveraging Dynamics 365's analytics capabilities to gain insights into customer behaviour, trends, and customer satisfaction. This includes using Power BI for data visualisation and analysis. 3. Documentation, Testing and Debugging: Conduct unit testing and participate in integration testing to validate the functionality and performance of developed components. Debug and troubleshoot issues, identifying root causes and implementing effective solutions. Create technical documentation, including design documents, coding standards, and user guides. Use version control systems to manage and track changes to source code and configurations. Connect to your skills and professional experience All applicants must hold or be eligible to apply for UK Security clearance Functional/Technical Required foundational skills and experience Proven experience as a Dynamics Developer, including customization, integration, and coding. Experience in web development technologies like HTML, CSS, and ASP.NET. Knowledge of programming languages such as C#, JavaScript, and SQL. Relevant certifications in Microsoft Dynamics development (e.g. Microsoft Certified: Power Platform Developer Associate). Experience with Dynamics 365 SDK, plugins, custom workflows, and extensions. Knowledge of the Power Platform (Power Apps, Power Automate, Power BI) to extend and enhance Dynamics 365 capabilities. Understanding of data integration techniques and tools. Experience in modern CI/CD methodologies and pipeline tools (Azure DevOps, etc). Familiarity with REST APIs, SOAP web services, and integration techniques. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Desirable Dynamics specific skills and experience Relevant experience in either Consulting or one of the following industries: Financial Services, Public Sector (awareness of GDS standards), Energy, Resources and Industry, Consumer Goods, Retail, Manufacturing, Life Sciences, Telecoms, Media, Technology. Experience of developing and deploying custom solutions using Dynamics 365. Ability to Debug and troubleshoot Dynamics 365 applications. Full stack developer with Dynamics and front end development experience. Proven track record of designing & building usable and engaging digital experiences, demonstrating the ability to balance the need for effective business process and rich & accessible customer experiences. Experience using prototyping and development tools (e.g. Adobe Creative Cloud applications, Sketch, Invision, etc). Understanding of modern enterprise web content management systems, including implementation, maintenance and ongoing development. In depth understanding of the digital user interface -information architecture, interaction design, functionality and usability (including user research and user testing). Expert knowledge of web standards and web accessibility requirements, e.g. W3C recommendations. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Coming to Deloitte offered me the rare and valuable opportunity to really make a difference in the world, whilst at the same time develop my professional capabilities. Everyday, I work with varied communities of people who are dedicated, knowledgeable and focused on delivering the best for our clients." - Jordan, Technology & Transformation Our hybrid working policy You'll be based in one of UK locations with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you . click apply for full job details
Feb 05, 2026
Full time
Location: Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Connect to your Industry Deloitte has a thriving and growing Microsoft Technology Services Practice, and we want talented and energetic Dynamics Solution Developers to join our firm and grow with us. You will be a part of a team helping international organisations and iconic brands transform their core business capabilities. Whether you're working with clients on MSFT Dynamics alone or as part of a team delivering wider enterprise transformation, your expertise and collaboration with colleagues, will help clients achieve their outcomes for CRM. Your role as a Dynamics Developer is a key member of the technology team responsible for designing, developing, customising, and maintaining our clients MS Dynamics software solutions. This role involves expertise in coding, integration, and technical problem-solving to deliver robust and efficient Dynamics implementations. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity 1. Solution Design and Development: Collaborate with functional consultants and business analysts to understand system requirements and design specifications. Design, develop, configure and customise Dynamics modules, components, and features to meet business needs. Implement Dynamics solutions using appropriate development tools and language; write efficient and maintainable code using languages such as C#, .NET, JavaScript, HTML, and SQL. Customise entities, forms, fields, workflows, business rules, and other Dynamics components to align with client requirements. Develop client-side scripts, plugins, and integrations to extend Dynamics functionality. Identify opportunities for process optimisation, performance enhancement, and innovation in Dynamics development. 2. Integration and Data Migration: Design and implement data integration solutions between Microsoft Dynamics and other systems using APIs, connectors, and middleware. Perform data migration and transformation tasks to ensure smooth data transition into Dynamics applications. Comfortable leveraging Dynamics 365's analytics capabilities to gain insights into customer behaviour, trends, and customer satisfaction. This includes using Power BI for data visualisation and analysis. 3. Documentation, Testing and Debugging: Conduct unit testing and participate in integration testing to validate the functionality and performance of developed components. Debug and troubleshoot issues, identifying root causes and implementing effective solutions. Create technical documentation, including design documents, coding standards, and user guides. Use version control systems to manage and track changes to source code and configurations. Connect to your skills and professional experience All applicants must hold or be eligible to apply for UK Security clearance Functional/Technical Required foundational skills and experience Proven experience as a Dynamics Developer, including customization, integration, and coding. Experience in web development technologies like HTML, CSS, and ASP.NET. Knowledge of programming languages such as C#, JavaScript, and SQL. Relevant certifications in Microsoft Dynamics development (e.g. Microsoft Certified: Power Platform Developer Associate). Experience with Dynamics 365 SDK, plugins, custom workflows, and extensions. Knowledge of the Power Platform (Power Apps, Power Automate, Power BI) to extend and enhance Dynamics 365 capabilities. Understanding of data integration techniques and tools. Experience in modern CI/CD methodologies and pipeline tools (Azure DevOps, etc). Familiarity with REST APIs, SOAP web services, and integration techniques. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Desirable Dynamics specific skills and experience Relevant experience in either Consulting or one of the following industries: Financial Services, Public Sector (awareness of GDS standards), Energy, Resources and Industry, Consumer Goods, Retail, Manufacturing, Life Sciences, Telecoms, Media, Technology. Experience of developing and deploying custom solutions using Dynamics 365. Ability to Debug and troubleshoot Dynamics 365 applications. Full stack developer with Dynamics and front end development experience. Proven track record of designing & building usable and engaging digital experiences, demonstrating the ability to balance the need for effective business process and rich & accessible customer experiences. Experience using prototyping and development tools (e.g. Adobe Creative Cloud applications, Sketch, Invision, etc). Understanding of modern enterprise web content management systems, including implementation, maintenance and ongoing development. In depth understanding of the digital user interface -information architecture, interaction design, functionality and usability (including user research and user testing). Expert knowledge of web standards and web accessibility requirements, e.g. W3C recommendations. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Coming to Deloitte offered me the rare and valuable opportunity to really make a difference in the world, whilst at the same time develop my professional capabilities. Everyday, I work with varied communities of people who are dedicated, knowledgeable and focused on delivering the best for our clients." - Jordan, Technology & Transformation Our hybrid working policy You'll be based in one of UK locations with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you . click apply for full job details
Programme Coordinator We are seeking a Programme Coordinator to support high-impact projects that enable finance play a meaningful role in building a fairer, greener and more resilient economy. Salary: £34,000 £43,000pa DOE Location: Central London (hybrid: 60% office / 40% home) Hours: Full-time, 37.5 hours per week Contract: 12-month fixed-term Closing date: 28th February 2026 Interviews: 1st Interviews to be held 11-17th March and 2nd interview Week commencing 23rd March Start date: April 2026 or as soon as available About the Role As Programme Coordinator, you will play a key role in delivering the Impact Investing Institute s innovative programmes, helping to create practical solutions that enable private capital to address major societal challenges. Working with colleagues across the organisation and a wide range of external partners, you ll support activities spanning research, stakeholder engagement, project coordination and thought leadership. Key responsibilities include: Planning and coordinating meetings, workshops, roundtables and events, including logistics, materials, agendas and follow-up. Supporting and developing relationships with stakeholders across financial services, government, business and civil society. Contributing ideas and supporting constructive discussions during engagements. Assisting communications and engagement activity, including social media, campaigns and sector advocacy. Producing clear and well-structured written materials such as briefings, presentations, articles and fundraising proposals. Conducting desk research and supporting stakeholder engagement to inform research and programme design. Tracking project deliverables, risks, milestones and KPIs, helping to ensure effective and timely delivery. Supporting internal processes, systems improvements and team-wide initiatives. About You We are looking for someone who brings curiosity, strong communication skills and a proactive, collaborative approach. You will have experience contributing to projects and working with stakeholders, as well as producing high-quality written materials for varied audiences. You will be comfortable managing multiple tasks, adaptable to changing priorities and confident taking initiative with the right support. Digital literacy (e.g. Microsoft 365), strong interpersonal skills and a commitment to the belief that finance can drive positive social impact are essential. Experience in investment, financial services, social impact, policy or related fields is welcome but not required. About the Organisation The Impact Investing Institute is an independent non-profit dedicated to transforming capital markets so they support a fairer, greener and more resilient future. Through our Challenge Labs, field-building initiatives, research, training and policy engagement, we work with financial institutions, businesses, government, regulators and civil society to drive systemic change. As a small, mission-driven team, we are collaborative, ambitious and independent in our approach. We value diverse perspectives and are committed to building an inclusive and supportive workplace. We welcome applicants from under-represented backgrounds and encourage flexible working. Other roles you may have experience of could include: Project Coordinator, Programme Officer, Policy Assistant, Research Officer, Engagement Coordinator, Events Coordinator, Impact Officer, Social Investment Assistant, Programme Support Officer, Project Officer. Analyst. Use of Artificial Intelligence (AI) in applications We recognise that AI tools are part of many people s working lives and may be used in preparing applications. That said, applications are assessed on the basis of your personal experience, judgement and examples. We score for specificity and authenticity; responses that appear generic or indistinguishable from standard AI-generated content will be scored lower. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Feb 05, 2026
Contractor
Programme Coordinator We are seeking a Programme Coordinator to support high-impact projects that enable finance play a meaningful role in building a fairer, greener and more resilient economy. Salary: £34,000 £43,000pa DOE Location: Central London (hybrid: 60% office / 40% home) Hours: Full-time, 37.5 hours per week Contract: 12-month fixed-term Closing date: 28th February 2026 Interviews: 1st Interviews to be held 11-17th March and 2nd interview Week commencing 23rd March Start date: April 2026 or as soon as available About the Role As Programme Coordinator, you will play a key role in delivering the Impact Investing Institute s innovative programmes, helping to create practical solutions that enable private capital to address major societal challenges. Working with colleagues across the organisation and a wide range of external partners, you ll support activities spanning research, stakeholder engagement, project coordination and thought leadership. Key responsibilities include: Planning and coordinating meetings, workshops, roundtables and events, including logistics, materials, agendas and follow-up. Supporting and developing relationships with stakeholders across financial services, government, business and civil society. Contributing ideas and supporting constructive discussions during engagements. Assisting communications and engagement activity, including social media, campaigns and sector advocacy. Producing clear and well-structured written materials such as briefings, presentations, articles and fundraising proposals. Conducting desk research and supporting stakeholder engagement to inform research and programme design. Tracking project deliverables, risks, milestones and KPIs, helping to ensure effective and timely delivery. Supporting internal processes, systems improvements and team-wide initiatives. About You We are looking for someone who brings curiosity, strong communication skills and a proactive, collaborative approach. You will have experience contributing to projects and working with stakeholders, as well as producing high-quality written materials for varied audiences. You will be comfortable managing multiple tasks, adaptable to changing priorities and confident taking initiative with the right support. Digital literacy (e.g. Microsoft 365), strong interpersonal skills and a commitment to the belief that finance can drive positive social impact are essential. Experience in investment, financial services, social impact, policy or related fields is welcome but not required. About the Organisation The Impact Investing Institute is an independent non-profit dedicated to transforming capital markets so they support a fairer, greener and more resilient future. Through our Challenge Labs, field-building initiatives, research, training and policy engagement, we work with financial institutions, businesses, government, regulators and civil society to drive systemic change. As a small, mission-driven team, we are collaborative, ambitious and independent in our approach. We value diverse perspectives and are committed to building an inclusive and supportive workplace. We welcome applicants from under-represented backgrounds and encourage flexible working. Other roles you may have experience of could include: Project Coordinator, Programme Officer, Policy Assistant, Research Officer, Engagement Coordinator, Events Coordinator, Impact Officer, Social Investment Assistant, Programme Support Officer, Project Officer. Analyst. Use of Artificial Intelligence (AI) in applications We recognise that AI tools are part of many people s working lives and may be used in preparing applications. That said, applications are assessed on the basis of your personal experience, judgement and examples. We score for specificity and authenticity; responses that appear generic or indistinguishable from standard AI-generated content will be scored lower. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a Team Manager you'll be supporting the consistent delivery of efficient, accurate and customer-focused support within the contact centre by leading, coaching and developing a team of Customer Service Hosts to deliver an exceptional customer service experience across multiple channels (chat, email and voice). This will help us excel at providing super class customer service to stay ahead of the game.Due to the geographical locations we service, please note that this position entails shift work based on the requirements of the organization and its clients. What you'll be doing As part of your role, your responsibilities will include: People Leadership & Team Development Manage day-to-day operations of a team of Customer Service Hosts. Monitor individual and team performance, ensuring productivity, quality, and service targets are consistently met. Along with the support of a Quality Assessor, perform regular coaching, performance reviews, and one-on-one feedback sessions. Motivate and engage team members through recognition, support, and professional development opportunities. Address behavioural or performance issues in line with company policies. Operational Management Monitor real-time performance and coordinate with Real-Time Analysts (RTAs) to manage agent adherence, coverage, and queue volumes. Ensure alignment with workforce management scheduling and capacity plans. Collaborate with the Operations Manager to implement process improvements and manage escalations effectively. Ensure compliance with internal procedures, industry regulations, and responsible gambling protocols. Customer Experience & Quality Assurance Ensure a high standard of service delivery that aligns with brand values and customer expectations. Conduct quality monitoring and provide feedback to improve service interactions. Manage and resolve escalated customer issues in a timely and professional manner. Act as a point of contact for internal stakeholders in relation to customer support trends or emerging issues. Reporting & Insights Track and report on team KPIs, including CPS (Contacts Per Shift), service levels, CSAT, QA scores, FCR (First Contact Resolution), and adherence. Identify operational trends and provide insights to the Operations Manager for strategic planning. Participate in regular business reviews, sharing team performance updates and action plans. This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Fluent in English and Spanish ; able to communicate effectively (read, write and speak fluently) 12 months experience in a customer service/contact centre environment 2 years' experience in a supervisory/leadership role Strong leadership and people management skills Valid work/residence permit for Ceuta Strong working knowledge of customer support operations and key contact centre metrics Familiar with contact centre systems, CRMs and performance dashboards This role require rotating shifts, including evenings, weekends, and public holidays Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope Exceptional attention to detail, ensuring high standards of quality in all outputs Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you'll get back We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes: We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. + Medical insurance + Life Assurance + Income Protection + Pension scheme Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 18 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It's all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on! Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive
Feb 05, 2026
Full time
On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a Team Manager you'll be supporting the consistent delivery of efficient, accurate and customer-focused support within the contact centre by leading, coaching and developing a team of Customer Service Hosts to deliver an exceptional customer service experience across multiple channels (chat, email and voice). This will help us excel at providing super class customer service to stay ahead of the game.Due to the geographical locations we service, please note that this position entails shift work based on the requirements of the organization and its clients. What you'll be doing As part of your role, your responsibilities will include: People Leadership & Team Development Manage day-to-day operations of a team of Customer Service Hosts. Monitor individual and team performance, ensuring productivity, quality, and service targets are consistently met. Along with the support of a Quality Assessor, perform regular coaching, performance reviews, and one-on-one feedback sessions. Motivate and engage team members through recognition, support, and professional development opportunities. Address behavioural or performance issues in line with company policies. Operational Management Monitor real-time performance and coordinate with Real-Time Analysts (RTAs) to manage agent adherence, coverage, and queue volumes. Ensure alignment with workforce management scheduling and capacity plans. Collaborate with the Operations Manager to implement process improvements and manage escalations effectively. Ensure compliance with internal procedures, industry regulations, and responsible gambling protocols. Customer Experience & Quality Assurance Ensure a high standard of service delivery that aligns with brand values and customer expectations. Conduct quality monitoring and provide feedback to improve service interactions. Manage and resolve escalated customer issues in a timely and professional manner. Act as a point of contact for internal stakeholders in relation to customer support trends or emerging issues. Reporting & Insights Track and report on team KPIs, including CPS (Contacts Per Shift), service levels, CSAT, QA scores, FCR (First Contact Resolution), and adherence. Identify operational trends and provide insights to the Operations Manager for strategic planning. Participate in regular business reviews, sharing team performance updates and action plans. This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Fluent in English and Spanish ; able to communicate effectively (read, write and speak fluently) 12 months experience in a customer service/contact centre environment 2 years' experience in a supervisory/leadership role Strong leadership and people management skills Valid work/residence permit for Ceuta Strong working knowledge of customer support operations and key contact centre metrics Familiar with contact centre systems, CRMs and performance dashboards This role require rotating shifts, including evenings, weekends, and public holidays Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope Exceptional attention to detail, ensuring high standards of quality in all outputs Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you'll get back We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes: We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. + Medical insurance + Life Assurance + Income Protection + Pension scheme Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 18 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It's all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on! Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive
Overview Marcus by Goldman Sachs, CRM Executive, Analyst, London location_on London, Greater London, England, United Kingdom Private Wealth Management (PWM) secures, develops and manages relationships with high net worth individuals, their families, family offices and foundations. PWM assists clients with building and preserving their financial wealth by creating and implementing long-term asset allocation within the context of each client's particular risk tolerance, and by providing access to innovative investment ideas and opportunities. PWM professionals develop customized investment strategies and offer a full array of wealth management products and services, including private banking and trust company services. Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers. The Role We're seeking a detail-oriented and proactive CRM Executive to join the Marketing team in our London office. In this role, you will play a key part in developing and implementing CRM strategies aimed at enhancing customer engagement and satisfaction. Collaborating closely with other teams, you will help enhance our customer experiences across all channels. The ideal candidate brings strong project and stakeholder management skills and is committed to driving customer retention and loyalty through innovative, data-driven marketing campaigns Responsibilities Develop and implement CRM strategies to enhance customer engagement and satisfaction for Marcus by Goldman Sachs UK Manage andanalysecustomer data to identify trends, preferences, and opportunities forpersonalisedcommunication and offers Collaborate with cross-functional teams to ensure seamless customer experiences across all touchpoints, including digital and in-person interactions Design and execute targeted marketing campaigns to increase customer retention and loyalty, leveraging insights from customer data analysis Monitor and report on the effectiveness of CRM initiatives, using key performance indicators (KPIs) to measure success and identify areas for improvement Build and maintain relationships with key customer segments, focusing on high-value and high-potential customers to drive long-term value Ensure compliance with data protection regulations and company policies when handling customer information Support the development of CRM tools and technologies to improve customer data management and communication efficiency Stay informed about industry's best practices and emerging trends in CRM to continuously innovate and improve customer engagement strategies Experience and skills Candidates should have 2 years of relevant experience in customer relationship management (CRM), preferably within financial services, fintech, or technology sectors Enthusiasm for customer relationship management (CRM) and a commitment to enhanceing customer engagement and loyalty Willingness to explore and adapt to new CRM technologies and systems Excellent copywriting, attention to detail, and the ability to balance multiple campaigns. Strong analytical skills to interpret customer data and drive strategic insights Proven experience in marketing, with a focus on digital and customer-centric strategies Excellent communication skills to collaborate with cross-functional teams and stakeholders Ability to manage and execute CRM campaigns from conception to completion Experience in using CRM software and tools to optimise customer interactions Strategic mindset to align CRM initiatives with business goals and objectives About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
Feb 05, 2026
Full time
Overview Marcus by Goldman Sachs, CRM Executive, Analyst, London location_on London, Greater London, England, United Kingdom Private Wealth Management (PWM) secures, develops and manages relationships with high net worth individuals, their families, family offices and foundations. PWM assists clients with building and preserving their financial wealth by creating and implementing long-term asset allocation within the context of each client's particular risk tolerance, and by providing access to innovative investment ideas and opportunities. PWM professionals develop customized investment strategies and offer a full array of wealth management products and services, including private banking and trust company services. Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers. The Role We're seeking a detail-oriented and proactive CRM Executive to join the Marketing team in our London office. In this role, you will play a key part in developing and implementing CRM strategies aimed at enhancing customer engagement and satisfaction. Collaborating closely with other teams, you will help enhance our customer experiences across all channels. The ideal candidate brings strong project and stakeholder management skills and is committed to driving customer retention and loyalty through innovative, data-driven marketing campaigns Responsibilities Develop and implement CRM strategies to enhance customer engagement and satisfaction for Marcus by Goldman Sachs UK Manage andanalysecustomer data to identify trends, preferences, and opportunities forpersonalisedcommunication and offers Collaborate with cross-functional teams to ensure seamless customer experiences across all touchpoints, including digital and in-person interactions Design and execute targeted marketing campaigns to increase customer retention and loyalty, leveraging insights from customer data analysis Monitor and report on the effectiveness of CRM initiatives, using key performance indicators (KPIs) to measure success and identify areas for improvement Build and maintain relationships with key customer segments, focusing on high-value and high-potential customers to drive long-term value Ensure compliance with data protection regulations and company policies when handling customer information Support the development of CRM tools and technologies to improve customer data management and communication efficiency Stay informed about industry's best practices and emerging trends in CRM to continuously innovate and improve customer engagement strategies Experience and skills Candidates should have 2 years of relevant experience in customer relationship management (CRM), preferably within financial services, fintech, or technology sectors Enthusiasm for customer relationship management (CRM) and a commitment to enhanceing customer engagement and loyalty Willingness to explore and adapt to new CRM technologies and systems Excellent copywriting, attention to detail, and the ability to balance multiple campaigns. Strong analytical skills to interpret customer data and drive strategic insights Proven experience in marketing, with a focus on digital and customer-centric strategies Excellent communication skills to collaborate with cross-functional teams and stakeholders Ability to manage and execute CRM campaigns from conception to completion Experience in using CRM software and tools to optimise customer interactions Strategic mindset to align CRM initiatives with business goals and objectives About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
Associate Director - (SSG) Strategy and Execution - EY Parthenon Location: London Other locations: Primary Location Only Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Associate Director - (SSG) Strategy and Execution - EY Parthenon Our SSG (Software Strategy Group) sits within the Strategy and Execution team, which is EY's leading market team providing Technology, Operations and Financial advice to corporate and private equity firms who intend to acquire, divest or restructure businesses. The team comprises advisors with specialist commercial, operations, software, technology, cyber, finance and deal / transaction experience from industry, advisory and audit backgrounds. SSG has competencies in Product and Technology, Enterprise Technology and Cybersecurity: Product and Technology provides investment and acquisition guidance to clients across commercial, product, and technical topics needed to assess and advise companies leveraging their own proprietary software for commercial advantage Enterprise Technology assesses major technology risks and opportunities related to a transaction across key areas of enterprise technology holistically including enterprise and business systems, infrastructure, data and reporting, tech operating model, tech spend Cybersecurity focuses on understanding the business operating model, then applying our experience, benchmarks and tools to determine where Cyber is critical to the brand, operations, assets and applicable regulations. The team has completed thousands of diligence engagements and provides a unique capability to help companies make critical choices and complete successful transactions. As part of EY, you'll have the chance to build a career as unique as you are, with global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are seeking to further expand our team with consultants who work across a range of sectors that include Private Equity, Digital, Software and tech-enabled services. The opportunity sits in the Product and Technology competency of the SSG team As an Associate Director in our team, you'll advise clients across software and tech-enabled services sectors, supporting in developing and executing strategies for transactions, use your knowledge and enthusiasm to apply your technical skills across the M&A transaction lifecycle; ranging from diligence to technology strategy assignments including pre-deal diligence, portfolio review and post deal value creation engagements. Your key responsibilities Our Associate Directors manage teams that engage with clients on a variety of topics, ranging from diligence to strategy assignments: Product and Technology diligence: We provide market-leading product and technology diligence of companies in the Software Economy, an "inside-out" assessment of product capabilities, product road map, software architecture, technical debt, R&D organisation, and software development processes, enabling investors to understand a software company's capabilities and ability to execute against its corporate strategy, while also identifying risks and opportunities. Integrated diligence: When EY-Parthenon teams combine product and technology diligence with guiding commercial due diligence "outside-in" capabilities, we provide clients with a cohesive view of their target investment from both a market and an operational perspective, providing insights that each diligence workstream may not uncover separately. We are a leader and innovator in this integrated offering and bring extensive capabilities to the marketplace. Software development optimisation: We assess a company's software development organisation for capacity, talent, and process, and provide actionable recommendations to improve productivity, timeliness, predictability, quality, and overall alignment with the corporate strategy. This assessment is conducted through site visits, interviews, reviewing data, hands-on evaluation, primary research, and benchmarking. Technology strategy and roadmap: By studying clients' technology roadmaps and potential alternatives, as well as assessing cost, risk, and alignment with strategic objectives, we help companies identify and build a suitable technology strategy and architecture road map - sometimes building on internal efforts and sometimes on brand-new ideas. This type of engagement typically revolves around a potential re-platforming initiative or a major transformational effort, such as a substantial acquisition or a SaaS transformation. Product strategy and roadmap: We examine a company's product roadmap and provide recommendations for improvement in product strategy and road map based on market and research, team capabilities, development cost and risk, and technology underpinnings. This type of engagement typically includes primary research on the competitive landscape and market greenspace. It may also entail post-merger consolidation or rationalisation of a product portfolio. Like other engagements, it leverages the combination of capabilities in understanding and assessing marketplaces and deep technical knowledge. Skills and attributes for success Contributing to pre deal, post deal, value creation engagements with clients across all sectors including private equity across the UK and EU. Associate Directors manage an engagement's successful execution and lead junior team members. On any given day, an Associate Director might take the lead role on more challenging analysis, coach/ mentor junior team members, conduct industry research, interview industry experts, conduct qualitative and quantitative investigation, or participate in discussions with our clients Lead discussions to develop hypotheses, insights, and key findings critical to the engagement Executing qualitative and quantitative reviews (e.g., R&D Spend analysis, feature functionality benchmarking, competitor studies, organisational capabilities, technology capabilities) to support the formulation and validation of strategic recommendations Conducting in-depth interviews with key organisational stakeholders, industry experts and customers Performing secondary research using a variety of sources (e.g., analyst reports, market research reports, news articles) Analysing business plans and pro-forma financial models to help identify key assumptions and drivers Contribute to people initiatives; mentoring, coaching, recruiting, retaining and training staff. Desirable knowledge and experience A bachelor's degree (or equivalent) with outstanding academic performance. (Computer science or similar field would be a plus) Prior experience as team lead or senior engineer within a software company, or the software function of a more traditional company, especially in fields such as product management, software engineering, data science or DevOps Track record of applying structured methodologies and industry standards for Product Management, UI/UX design principles, Software Architecture, Software Development Life Cycle methods and the ability to provide insights based on experience Prior experience in a transactions context, ideally performing technology due diligence and/or strategic value creation assignments Detail-oriented and good at sifting through datasets quickly to identify patterns and develop insights Ability to make detailed assessments of industry, products, markets, competitors and customers to identify risks and opportunities, along with recommendations to achieve investment thesis goals and/or mitigate risk Flexibility with working locations, as we occasionally perform work onsite in the UK, EU and globally You will be a charismatic and effective leader of diverse teams You will be a strong and articulate communicator You'll be a trusted business consultant to our clients and use your deep knowledge of technology trends to work closely to their needs Your proven project management and stakeholder management experience will be key to the role If you're ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you About EY Parthenon EY-Parthenon teams work with clients to navigate complexity by helping them to reimagine their eco-systems, reshape their portfolios and reinvent themselves for a better future. With global connectivity and scale, EY-Parthenon teams focus on Strategy Realized - helping CEOs design and deliver strategies to better manage challenges while maximizing opportunities as they look to transform their businesses. From idea to implementation, EY-Parthenon teams help organizations to build a better working world by fostering long-term value. EY-Parthenon is a brand under which a number of EY member firms across the globe provide strategy consulting services. For more information, please visit What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance . click apply for full job details
Feb 04, 2026
Full time
Associate Director - (SSG) Strategy and Execution - EY Parthenon Location: London Other locations: Primary Location Only Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Associate Director - (SSG) Strategy and Execution - EY Parthenon Our SSG (Software Strategy Group) sits within the Strategy and Execution team, which is EY's leading market team providing Technology, Operations and Financial advice to corporate and private equity firms who intend to acquire, divest or restructure businesses. The team comprises advisors with specialist commercial, operations, software, technology, cyber, finance and deal / transaction experience from industry, advisory and audit backgrounds. SSG has competencies in Product and Technology, Enterprise Technology and Cybersecurity: Product and Technology provides investment and acquisition guidance to clients across commercial, product, and technical topics needed to assess and advise companies leveraging their own proprietary software for commercial advantage Enterprise Technology assesses major technology risks and opportunities related to a transaction across key areas of enterprise technology holistically including enterprise and business systems, infrastructure, data and reporting, tech operating model, tech spend Cybersecurity focuses on understanding the business operating model, then applying our experience, benchmarks and tools to determine where Cyber is critical to the brand, operations, assets and applicable regulations. The team has completed thousands of diligence engagements and provides a unique capability to help companies make critical choices and complete successful transactions. As part of EY, you'll have the chance to build a career as unique as you are, with global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are seeking to further expand our team with consultants who work across a range of sectors that include Private Equity, Digital, Software and tech-enabled services. The opportunity sits in the Product and Technology competency of the SSG team As an Associate Director in our team, you'll advise clients across software and tech-enabled services sectors, supporting in developing and executing strategies for transactions, use your knowledge and enthusiasm to apply your technical skills across the M&A transaction lifecycle; ranging from diligence to technology strategy assignments including pre-deal diligence, portfolio review and post deal value creation engagements. Your key responsibilities Our Associate Directors manage teams that engage with clients on a variety of topics, ranging from diligence to strategy assignments: Product and Technology diligence: We provide market-leading product and technology diligence of companies in the Software Economy, an "inside-out" assessment of product capabilities, product road map, software architecture, technical debt, R&D organisation, and software development processes, enabling investors to understand a software company's capabilities and ability to execute against its corporate strategy, while also identifying risks and opportunities. Integrated diligence: When EY-Parthenon teams combine product and technology diligence with guiding commercial due diligence "outside-in" capabilities, we provide clients with a cohesive view of their target investment from both a market and an operational perspective, providing insights that each diligence workstream may not uncover separately. We are a leader and innovator in this integrated offering and bring extensive capabilities to the marketplace. Software development optimisation: We assess a company's software development organisation for capacity, talent, and process, and provide actionable recommendations to improve productivity, timeliness, predictability, quality, and overall alignment with the corporate strategy. This assessment is conducted through site visits, interviews, reviewing data, hands-on evaluation, primary research, and benchmarking. Technology strategy and roadmap: By studying clients' technology roadmaps and potential alternatives, as well as assessing cost, risk, and alignment with strategic objectives, we help companies identify and build a suitable technology strategy and architecture road map - sometimes building on internal efforts and sometimes on brand-new ideas. This type of engagement typically revolves around a potential re-platforming initiative or a major transformational effort, such as a substantial acquisition or a SaaS transformation. Product strategy and roadmap: We examine a company's product roadmap and provide recommendations for improvement in product strategy and road map based on market and research, team capabilities, development cost and risk, and technology underpinnings. This type of engagement typically includes primary research on the competitive landscape and market greenspace. It may also entail post-merger consolidation or rationalisation of a product portfolio. Like other engagements, it leverages the combination of capabilities in understanding and assessing marketplaces and deep technical knowledge. Skills and attributes for success Contributing to pre deal, post deal, value creation engagements with clients across all sectors including private equity across the UK and EU. Associate Directors manage an engagement's successful execution and lead junior team members. On any given day, an Associate Director might take the lead role on more challenging analysis, coach/ mentor junior team members, conduct industry research, interview industry experts, conduct qualitative and quantitative investigation, or participate in discussions with our clients Lead discussions to develop hypotheses, insights, and key findings critical to the engagement Executing qualitative and quantitative reviews (e.g., R&D Spend analysis, feature functionality benchmarking, competitor studies, organisational capabilities, technology capabilities) to support the formulation and validation of strategic recommendations Conducting in-depth interviews with key organisational stakeholders, industry experts and customers Performing secondary research using a variety of sources (e.g., analyst reports, market research reports, news articles) Analysing business plans and pro-forma financial models to help identify key assumptions and drivers Contribute to people initiatives; mentoring, coaching, recruiting, retaining and training staff. Desirable knowledge and experience A bachelor's degree (or equivalent) with outstanding academic performance. (Computer science or similar field would be a plus) Prior experience as team lead or senior engineer within a software company, or the software function of a more traditional company, especially in fields such as product management, software engineering, data science or DevOps Track record of applying structured methodologies and industry standards for Product Management, UI/UX design principles, Software Architecture, Software Development Life Cycle methods and the ability to provide insights based on experience Prior experience in a transactions context, ideally performing technology due diligence and/or strategic value creation assignments Detail-oriented and good at sifting through datasets quickly to identify patterns and develop insights Ability to make detailed assessments of industry, products, markets, competitors and customers to identify risks and opportunities, along with recommendations to achieve investment thesis goals and/or mitigate risk Flexibility with working locations, as we occasionally perform work onsite in the UK, EU and globally You will be a charismatic and effective leader of diverse teams You will be a strong and articulate communicator You'll be a trusted business consultant to our clients and use your deep knowledge of technology trends to work closely to their needs Your proven project management and stakeholder management experience will be key to the role If you're ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you About EY Parthenon EY-Parthenon teams work with clients to navigate complexity by helping them to reimagine their eco-systems, reshape their portfolios and reinvent themselves for a better future. With global connectivity and scale, EY-Parthenon teams focus on Strategy Realized - helping CEOs design and deliver strategies to better manage challenges while maximizing opportunities as they look to transform their businesses. From idea to implementation, EY-Parthenon teams help organizations to build a better working world by fostering long-term value. EY-Parthenon is a brand under which a number of EY member firms across the globe provide strategy consulting services. For more information, please visit What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance . click apply for full job details
Data Architect Charity, Fundraising Directorate Temporary, 3 months, possibly longer £350-£400 per day Warwickshire, 2 days in the office ideally Starting ASAP Are you an experienced data professional who thrives on helping teams navigate change? Have you played a key role in one or more charity data migration projects? Charity People are working with a charity who is embarking on a major digital transformation project to replace their finance system and fundraising CRM, to bring supporter data together in a more effective and efficient way. To support this work, the organisation is seeking an experienced Data Architect to lead and advise project teams and take responsibility for key areas including data migration, data strategy, and governance. Someone who can guide people through change, help them understand the importance of good data, and bring shape and structure to decisions that will influence how the organisation works for years to come. Collaboration will be key. You will work closely with the Strategic Transformation Project Manager, Business Analyst, Data Protection Officer, Data Manager and a variety of internal and external partners. You will be organised, thoughtful and calm under pressure. Someone who enjoys solving complex problems, who can plan, and who approaches challenges with a solutions-focused mindset. A strong understanding of Data Protection is essential, and experience with systems such as Microsoft Dynamics, Business Central, Raisers Edge 7 or Exchequer would be helpful, though not required. A BCS Practitioner Certificate in Data Management is essential. This is a role for someone who believes in the power of data to transform how a charity works, communicates, and fundraises. Someone who sees data not just as a technical discipline, but as a tool for creating clarity, efficiency, and long term impact. Key responsibilities: Develop and implement a Supporter Data Strategy that enables alignment across teams Lead change management work to transition data structures and processes Define core data sets, data standards, and migration processes to improve quality and efficiency Lead decision making around data cleansing during migration and ongoing maintenance Define data ownership structures and assign roles and responsibilities for Data Owners Deliver end-to-end data migration for the new finance system and CRM, including - data auditing, volume management, cleansing, data retention and mapping. Act as a bridge between technical and non-technical stakeholders Work collaboratively with the Strategic Transformation Project Manager, Business Analyst, and internal and external partners to identify risks, opportunities and dependencies You will bring: Adaptability and a flexible approach to changing priorities Experience in a strategic or technical data role within at least one CRM migration or digital transformation project Solutions-focused Highly organised with the ability to plan tasks, timings, and resources in advance Strategic thinker with practical experience in data strategy and implementation Confident data leader with strong communication and negotiation skills Ability to clearly explain complex concepts and guide stakeholders through decisions Calm and pragmatic approach to problem-solving Strong understanding of Data Protection Commitment to championing the use of data to enhance insight, efficiency, and income growth Strong relationship-building skills across all levels Experience migrating to Microsoft Dynamics and Business Central is desirable Experience with Raisers Edge 7 or Exchequer is helpful but not essential To apply, please send your CV asap to avoid disappointment, this role is being reviewed daily and interviews being arranged asap. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Feb 04, 2026
Full time
Data Architect Charity, Fundraising Directorate Temporary, 3 months, possibly longer £350-£400 per day Warwickshire, 2 days in the office ideally Starting ASAP Are you an experienced data professional who thrives on helping teams navigate change? Have you played a key role in one or more charity data migration projects? Charity People are working with a charity who is embarking on a major digital transformation project to replace their finance system and fundraising CRM, to bring supporter data together in a more effective and efficient way. To support this work, the organisation is seeking an experienced Data Architect to lead and advise project teams and take responsibility for key areas including data migration, data strategy, and governance. Someone who can guide people through change, help them understand the importance of good data, and bring shape and structure to decisions that will influence how the organisation works for years to come. Collaboration will be key. You will work closely with the Strategic Transformation Project Manager, Business Analyst, Data Protection Officer, Data Manager and a variety of internal and external partners. You will be organised, thoughtful and calm under pressure. Someone who enjoys solving complex problems, who can plan, and who approaches challenges with a solutions-focused mindset. A strong understanding of Data Protection is essential, and experience with systems such as Microsoft Dynamics, Business Central, Raisers Edge 7 or Exchequer would be helpful, though not required. A BCS Practitioner Certificate in Data Management is essential. This is a role for someone who believes in the power of data to transform how a charity works, communicates, and fundraises. Someone who sees data not just as a technical discipline, but as a tool for creating clarity, efficiency, and long term impact. Key responsibilities: Develop and implement a Supporter Data Strategy that enables alignment across teams Lead change management work to transition data structures and processes Define core data sets, data standards, and migration processes to improve quality and efficiency Lead decision making around data cleansing during migration and ongoing maintenance Define data ownership structures and assign roles and responsibilities for Data Owners Deliver end-to-end data migration for the new finance system and CRM, including - data auditing, volume management, cleansing, data retention and mapping. Act as a bridge between technical and non-technical stakeholders Work collaboratively with the Strategic Transformation Project Manager, Business Analyst, and internal and external partners to identify risks, opportunities and dependencies You will bring: Adaptability and a flexible approach to changing priorities Experience in a strategic or technical data role within at least one CRM migration or digital transformation project Solutions-focused Highly organised with the ability to plan tasks, timings, and resources in advance Strategic thinker with practical experience in data strategy and implementation Confident data leader with strong communication and negotiation skills Ability to clearly explain complex concepts and guide stakeholders through decisions Calm and pragmatic approach to problem-solving Strong understanding of Data Protection Commitment to championing the use of data to enhance insight, efficiency, and income growth Strong relationship-building skills across all levels Experience migrating to Microsoft Dynamics and Business Central is desirable Experience with Raisers Edge 7 or Exchequer is helpful but not essential To apply, please send your CV asap to avoid disappointment, this role is being reviewed daily and interviews being arranged asap. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Business Intelligence Analyst (2 Year FTC) Ipswich, United Kingdom Fixed Term Contract Full Time On-site/Office based Weekly travel required Information at a Glance As part of Bouygues Construction's Public Works division, VSL International participates in the construction of major technical structures and guarantees their structural safety and durability: transport infrastructure (bridges, tunnels), industrial and energy production structures, and commercial buildings. VSL has four areas of expertise: Structural systems and technologies, Civil engineering, Foundations and soil engineering, Preservation, structural repairs, renovation and optimization of structures. VSL has 4,000 employees at 25 locations worldwide (Asia and Oceania, Middle East, Europe, Latin America, Canada). Project Sizewell C is the heart of the UK's clean energy revolution. This ground-breaking nuclear power plant project in Suffolk will deliver low-carbon electricity to millions of homes for decades. Backed by EDF and the UK Government, Sizewell C is a once-in-a-generation infrastructure programme, offering the opportunity to work on one of the largest and most complex ground engineering schemes in Europe. Position We are seeking a Business Intelligence (BI) Analyst to play a key role in gathering, analysing, and reporting data to support informed decision-making across the project. The BI Analyst will work closely with functional and portion leads from all partners to elicit reporting requirements and guide the development of BI systems, dashboards, and analytics. This role combines business analysis, technical data skills, and hands-on BI development, positioning VSL as a leader in digital reporting and insight-driven decision-making. This position is ideal for an experienced analyst ready to take ownership of reporting and analytics across multiple project areas, with a clear pathway toward senior BI or data management roles within VSL. Main Responsibilities Business Requirements & Analysis Engage with stakeholders to gather and document reporting requirements and business changes Understand business processes, KPIs, and strategic objectives Translate business needs into clear BI specifications and data models Facilitate workshops and discovery sessions to define metrics and success criteria Estimate and agree high-level timeframes for work completion Data Modelling & Transformation Analyse, validate, and clean data from multiple systems Map data fields to reporting outputs and define logic for KPIs and measures Develop robust data models for use in Power BI Collaborate with IT teams and data engineers to ensure high-quality data sources Data Visualisation & Reporting Design, develop, and maintain Power BI dashboards and reports Create visualisations that clearly communicate trends, patterns, and exceptions Build automated refresh schedules, row-level security, and governance standards Ensure reports meet accessibility and usability standards for end users Data Governance & Quality Monitor data quality, resolve discrepancies, and recommend improvements Comply with UK data protection and information governance requirements (including GDPR) Support the development of enterprise data dictionaries and BI standards Assist the business in creating User Acceptance Test cases aligned to requirements Stakeholder Engagement & Support Provide training, documentation, and guidance to help end users interpret BI outputs Present insights and findings to management and decision-makers Support adoption of self-service BI tools and change management Act as a point of contact throughout the lifecycle of BI implementations Continuous Improvement Identify opportunities for process improvement, automation, and optimisation Stay up to date with BI technologies, Power BI releases, and industry trends Contribute to BI roadmap planning and strategic initiatives Education Degree in Data Science, Computer Science, Business, Mathematics, or a related discipline preferred Microsoft Power BI certification and professional BI/analytics certifications desirable Experience Stakeholder management Experience in running Gap Analysis workshops Proven experience in BI, data analysis, or similar analytical role Strong hands-on experience with Power BI (data modelling, DAX, dashboards) SQL skills for data extraction and transformation Strong analytical skills and ability to interpret complex datasets Business requirements gathering and stakeholder engagement experience Understanding of data modelling principles and BI architecture Excellent communication skills, able to explain technical concepts to non-technical users Legal right to work in the UK. Willingness to be based in Ipswich at the Sizewell C site office. Interested? Apply now and let's build the great structures of tomorrow together!
Feb 04, 2026
Full time
Business Intelligence Analyst (2 Year FTC) Ipswich, United Kingdom Fixed Term Contract Full Time On-site/Office based Weekly travel required Information at a Glance As part of Bouygues Construction's Public Works division, VSL International participates in the construction of major technical structures and guarantees their structural safety and durability: transport infrastructure (bridges, tunnels), industrial and energy production structures, and commercial buildings. VSL has four areas of expertise: Structural systems and technologies, Civil engineering, Foundations and soil engineering, Preservation, structural repairs, renovation and optimization of structures. VSL has 4,000 employees at 25 locations worldwide (Asia and Oceania, Middle East, Europe, Latin America, Canada). Project Sizewell C is the heart of the UK's clean energy revolution. This ground-breaking nuclear power plant project in Suffolk will deliver low-carbon electricity to millions of homes for decades. Backed by EDF and the UK Government, Sizewell C is a once-in-a-generation infrastructure programme, offering the opportunity to work on one of the largest and most complex ground engineering schemes in Europe. Position We are seeking a Business Intelligence (BI) Analyst to play a key role in gathering, analysing, and reporting data to support informed decision-making across the project. The BI Analyst will work closely with functional and portion leads from all partners to elicit reporting requirements and guide the development of BI systems, dashboards, and analytics. This role combines business analysis, technical data skills, and hands-on BI development, positioning VSL as a leader in digital reporting and insight-driven decision-making. This position is ideal for an experienced analyst ready to take ownership of reporting and analytics across multiple project areas, with a clear pathway toward senior BI or data management roles within VSL. Main Responsibilities Business Requirements & Analysis Engage with stakeholders to gather and document reporting requirements and business changes Understand business processes, KPIs, and strategic objectives Translate business needs into clear BI specifications and data models Facilitate workshops and discovery sessions to define metrics and success criteria Estimate and agree high-level timeframes for work completion Data Modelling & Transformation Analyse, validate, and clean data from multiple systems Map data fields to reporting outputs and define logic for KPIs and measures Develop robust data models for use in Power BI Collaborate with IT teams and data engineers to ensure high-quality data sources Data Visualisation & Reporting Design, develop, and maintain Power BI dashboards and reports Create visualisations that clearly communicate trends, patterns, and exceptions Build automated refresh schedules, row-level security, and governance standards Ensure reports meet accessibility and usability standards for end users Data Governance & Quality Monitor data quality, resolve discrepancies, and recommend improvements Comply with UK data protection and information governance requirements (including GDPR) Support the development of enterprise data dictionaries and BI standards Assist the business in creating User Acceptance Test cases aligned to requirements Stakeholder Engagement & Support Provide training, documentation, and guidance to help end users interpret BI outputs Present insights and findings to management and decision-makers Support adoption of self-service BI tools and change management Act as a point of contact throughout the lifecycle of BI implementations Continuous Improvement Identify opportunities for process improvement, automation, and optimisation Stay up to date with BI technologies, Power BI releases, and industry trends Contribute to BI roadmap planning and strategic initiatives Education Degree in Data Science, Computer Science, Business, Mathematics, or a related discipline preferred Microsoft Power BI certification and professional BI/analytics certifications desirable Experience Stakeholder management Experience in running Gap Analysis workshops Proven experience in BI, data analysis, or similar analytical role Strong hands-on experience with Power BI (data modelling, DAX, dashboards) SQL skills for data extraction and transformation Strong analytical skills and ability to interpret complex datasets Business requirements gathering and stakeholder engagement experience Understanding of data modelling principles and BI architecture Excellent communication skills, able to explain technical concepts to non-technical users Legal right to work in the UK. Willingness to be based in Ipswich at the Sizewell C site office. Interested? Apply now and let's build the great structures of tomorrow together!
Head of Data and Analytics Join the IPS Grow team at a pivotal moment as it transitions from its existing reporting tool to a unified Salesforce-based information system. This is a rare opportunity for an experienced data leader who is energised by transformation, innovation and organisational change. If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today! Position: Head of Data and Analytics IPS Grow Location: Hybrid/UK Hours: Full time Salary: £75,000 per annum Contract: Permanent Closing Date: Mon 23rd February 2026, 9am First round interviews (virtual): Weds 4th March 2026 Second round interviews (in person): Mon 16th March 2026 The Role Join an ambitious not for profit organisation that helps to design, fund and scale better solutions to complex social problems. As the Head of Data and Analytics, you will shape the future of the national data and digital ecosystem driving a step-change in how programme captures, interprets and uses insight to strengthen employment outcomes across England. You will lead the team through significant technical and cultural change, fostering new ways of working, building capability, and enabling colleagues at every level to confidently apply data in decision-making. Key responsibilities include: Strategic oversight of IPS Grow data analysis and business intelligence functions and, in collaboration with expert Digital colleagues, IPS Grow digital tools Strategic leadership of IPS Grow information systems IPS Grow Lead for information governance and data protection Budget management and other senior team responsibilities This role goes far beyond business-as-usual. About You We are seeking someone who thrives in complex environments, brings clarity and momentum to change, and is motivated by the chance to modernise systems, strengthen data governance, and build a high-performing analytics function that supports national impact. You will have: Experience of designing and leading data strategy at a senior level. Experience of managing a national programme and/or large scale change. Strong stakeholder engagement and influencing skills, including communicating technical concepts to non-technical audiences. Proven track record in data governance and compliance (e.g., GDPR) and the associated standards and requirements when hosting and processing personal data on behalf of public sector organisations. Strong track record of leadership in data, insight, and analytics roles within complex or matrixed organisations. Expertise in the development and use of Customer Relationship Management systems, such as Salesforce Expertise in data analysis and business intelligence, including PowerBI, Tableau and/or similar analytics and data visualisation tools About the Organisation Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world. Equality, diversity and inclusion We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options. You may have experience in other areas such as Data, Data and Analytics, Data Manager, Data and Analytics Manager, Head of Data, Head of Data and Analytics, Analyst, Director of Data, Director of Data and Analytics. This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Feb 03, 2026
Full time
Head of Data and Analytics Join the IPS Grow team at a pivotal moment as it transitions from its existing reporting tool to a unified Salesforce-based information system. This is a rare opportunity for an experienced data leader who is energised by transformation, innovation and organisational change. If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today! Position: Head of Data and Analytics IPS Grow Location: Hybrid/UK Hours: Full time Salary: £75,000 per annum Contract: Permanent Closing Date: Mon 23rd February 2026, 9am First round interviews (virtual): Weds 4th March 2026 Second round interviews (in person): Mon 16th March 2026 The Role Join an ambitious not for profit organisation that helps to design, fund and scale better solutions to complex social problems. As the Head of Data and Analytics, you will shape the future of the national data and digital ecosystem driving a step-change in how programme captures, interprets and uses insight to strengthen employment outcomes across England. You will lead the team through significant technical and cultural change, fostering new ways of working, building capability, and enabling colleagues at every level to confidently apply data in decision-making. Key responsibilities include: Strategic oversight of IPS Grow data analysis and business intelligence functions and, in collaboration with expert Digital colleagues, IPS Grow digital tools Strategic leadership of IPS Grow information systems IPS Grow Lead for information governance and data protection Budget management and other senior team responsibilities This role goes far beyond business-as-usual. About You We are seeking someone who thrives in complex environments, brings clarity and momentum to change, and is motivated by the chance to modernise systems, strengthen data governance, and build a high-performing analytics function that supports national impact. You will have: Experience of designing and leading data strategy at a senior level. Experience of managing a national programme and/or large scale change. Strong stakeholder engagement and influencing skills, including communicating technical concepts to non-technical audiences. Proven track record in data governance and compliance (e.g., GDPR) and the associated standards and requirements when hosting and processing personal data on behalf of public sector organisations. Strong track record of leadership in data, insight, and analytics roles within complex or matrixed organisations. Expertise in the development and use of Customer Relationship Management systems, such as Salesforce Expertise in data analysis and business intelligence, including PowerBI, Tableau and/or similar analytics and data visualisation tools About the Organisation Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world. Equality, diversity and inclusion We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options. You may have experience in other areas such as Data, Data and Analytics, Data Manager, Data and Analytics Manager, Head of Data, Head of Data and Analytics, Analyst, Director of Data, Director of Data and Analytics. This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
SOC Analyst Manchester, Cheltenham or London Today, it is an unavoidable fact that your business critical infrastructure and systems are at risk of attack. The key to good security is a clear understanding of what is most critical to the business. Where you do not have enough internal resources, time or skills to monitor and manage your IT environment 24/7, NCC Group can help, freeing up your skilled employees to focus on value-add activity.NCC Group provide a range of managed and hosted services delivered from our UK based Security Operations Centre SOC which operates 24/7, 365 days a year. Our team of over 30 accredited security experts are available 24/7, dealing daily with over 200 million log events and providing support for over 5,000 network devices.NCC Group's Cloud XDR Team provide a world class Extended Detection and Response (XDR) services; detecting, responding and mitigating cyber-attacks on our customers networks in our Security Operations Centres using the Microsoft Sentinel ecosystem.The Cloud XDR Team are looking for XDR Security Analysts with a passion for security to join the team to help the customers get the most out of our services and to protect their networks.This is an opportunity to join a technically advanced and talented team and help NCC Group build and deliver world class services to our customers.This role is ideal for a seasoned SOC Analyst with experience in cyber security looking to broaden their scope of cyber skills with a strong focus on detection and response to cyber incidents Summary Monitor global systems looking for potential threats, vulnerabilities and indicators of compromise. Perform in-depth analysis of security alerts utilizing Microsoft XDR suite (Sentinel/Defender etc) Provide Incident remediation and prevention documentation and recommendations to customers based on defined procedures and analyst experience. Document and conform to processes related to security monitoring procedures. Provide customer service that exceeds our customers' expectations at all times. Initiate escalation procedure to counteract potential threats, vulnerabilities and threat actors. Compilation and review of service focused reporting. Act as an escalation point for more junior members of the team, providing assistance and mentoring where necessary. Providing assistance to Senior Cyber Security Analysts on Threat Hunting engagements. Contributing to the continuous improvement of SOC procedures and documentation. Perform other duties as assigned. What we are looking for in you Practical knowledge of security and networking toolsets such including Microsofts XDR suite (Sentinel/Defender) Pre-existing, in-depth knowledge of common network protocols and endpoint detection/forensics Pre-existing, in-depth knowledge of Windows and Linux based operating systems. Experience in the extensive analysis of common security incidents. Experience in endpoint Ability to stay calm in highly sensitive and high pressure incidents. Certification s The following certifications are desirable, but not a requirement. Successful candidates that do not possess these certifications may be tasked with working towards them at the beginning of their employment: Azure based certifications (SC-200,AZ-500,MS-500) CREST CPSA / CRIA / CMRE / CNIA / CHIA CompTIA Security+ CompTIA Network+ Other relevant certifications. Ways of working Focusing on Clients and Customers. Working as One NCC.Always Learning.Being Inclusive and Respectful.Delivering Brilliantly. Our company At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks. Our colleagues are our greatest asset, and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support.We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits:Flexible working Financial & InvestmentPensionLife AssuranceShare Save SchemeMaternity & Paternity leaveCommunity & Volunteering Programmes Green Car Scheme Cycle Scheme Employee Referral Program Lifestyle & Wellness Learning & Development Diversity & Inclusion If this sounds like the right opportunity for you, then we would love to hear from you! Click on apply to this job to send us your CV and cover letter and the relevant member of our global talent team will be in touch with you. Alternatively send your details to . About your application We review every application received and will get in touch if your skills and experience match what we're looking for. If you don't hear back from us within 10 days, please don't be too disappointed - we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy (). We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.
Feb 03, 2026
Full time
SOC Analyst Manchester, Cheltenham or London Today, it is an unavoidable fact that your business critical infrastructure and systems are at risk of attack. The key to good security is a clear understanding of what is most critical to the business. Where you do not have enough internal resources, time or skills to monitor and manage your IT environment 24/7, NCC Group can help, freeing up your skilled employees to focus on value-add activity.NCC Group provide a range of managed and hosted services delivered from our UK based Security Operations Centre SOC which operates 24/7, 365 days a year. Our team of over 30 accredited security experts are available 24/7, dealing daily with over 200 million log events and providing support for over 5,000 network devices.NCC Group's Cloud XDR Team provide a world class Extended Detection and Response (XDR) services; detecting, responding and mitigating cyber-attacks on our customers networks in our Security Operations Centres using the Microsoft Sentinel ecosystem.The Cloud XDR Team are looking for XDR Security Analysts with a passion for security to join the team to help the customers get the most out of our services and to protect their networks.This is an opportunity to join a technically advanced and talented team and help NCC Group build and deliver world class services to our customers.This role is ideal for a seasoned SOC Analyst with experience in cyber security looking to broaden their scope of cyber skills with a strong focus on detection and response to cyber incidents Summary Monitor global systems looking for potential threats, vulnerabilities and indicators of compromise. Perform in-depth analysis of security alerts utilizing Microsoft XDR suite (Sentinel/Defender etc) Provide Incident remediation and prevention documentation and recommendations to customers based on defined procedures and analyst experience. Document and conform to processes related to security monitoring procedures. Provide customer service that exceeds our customers' expectations at all times. Initiate escalation procedure to counteract potential threats, vulnerabilities and threat actors. Compilation and review of service focused reporting. Act as an escalation point for more junior members of the team, providing assistance and mentoring where necessary. Providing assistance to Senior Cyber Security Analysts on Threat Hunting engagements. Contributing to the continuous improvement of SOC procedures and documentation. Perform other duties as assigned. What we are looking for in you Practical knowledge of security and networking toolsets such including Microsofts XDR suite (Sentinel/Defender) Pre-existing, in-depth knowledge of common network protocols and endpoint detection/forensics Pre-existing, in-depth knowledge of Windows and Linux based operating systems. Experience in the extensive analysis of common security incidents. Experience in endpoint Ability to stay calm in highly sensitive and high pressure incidents. Certification s The following certifications are desirable, but not a requirement. Successful candidates that do not possess these certifications may be tasked with working towards them at the beginning of their employment: Azure based certifications (SC-200,AZ-500,MS-500) CREST CPSA / CRIA / CMRE / CNIA / CHIA CompTIA Security+ CompTIA Network+ Other relevant certifications. Ways of working Focusing on Clients and Customers. Working as One NCC.Always Learning.Being Inclusive and Respectful.Delivering Brilliantly. Our company At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks. Our colleagues are our greatest asset, and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support.We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits:Flexible working Financial & InvestmentPensionLife AssuranceShare Save SchemeMaternity & Paternity leaveCommunity & Volunteering Programmes Green Car Scheme Cycle Scheme Employee Referral Program Lifestyle & Wellness Learning & Development Diversity & Inclusion If this sounds like the right opportunity for you, then we would love to hear from you! Click on apply to this job to send us your CV and cover letter and the relevant member of our global talent team will be in touch with you. Alternatively send your details to . About your application We review every application received and will get in touch if your skills and experience match what we're looking for. If you don't hear back from us within 10 days, please don't be too disappointed - we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy (). We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.
Adecco are pleased to be recruiting for a Evidence Reviewer & Court Processor to work withing the Devon & Cornwall Police Force Are you passionate about public service and looking for a rewarding opportunity? We are excited to announce a temporary, full-time position for an Evidence Reviewer & Court Processor at Crownhill Police HQ in Plymouth! If you thrive in a dynamic environment and are dedicated to ensuring justice, this role is for you. Please note: This role is subject to Police Vetting Clearance, and candidates must have been continuously residing in the UK for a minimum of 3 years. Position Details: Contract Type: Temporary Hourly Rate: 14.10 per hour End Date: December 31, 2026 Working Pattern: Full Time (37 hours/week, Monday to Friday) What You'll Do: As an Evidence Reviewer & Court Processor, you will play a crucial role in managing road traffic offences with professionalism and efficiency. Your key responsibilities will include: Conducting detailed reviews of collision reports and officer-issued tickets. Inputting essential information into Force systems such as Crash and Pentip. Creating streamlined digital files for court submissions through the Single Justice System (SJP). Collaborating with partner agencies including the CPS, court staff, and Police Officers to ensure successful prosecutions. Providing expert advice to enhance submission quality and support various stakeholders. Coordinating with external partners to arrange court hearings and trials. What We're Looking For: To excel in this role, you should possess: Proven ability to work independently and take initiative. Proficiency in Microsoft Office applications (Outlook, Word, Excel). Strong relationship-building skills with diverse individuals, both internal and external. Effective time management and flexibility in adjusting plans. A solid understanding of the Criminal Justice System related to road traffic offences. Essential Behavioural Competencies: We value individuals who are: Emotionally Aware: Treat others with respect and understand diverse perspectives. Ownership-Oriented: Proactively identify problems and take responsibility for actions. Collaborative: Work well with others and communicate clearly and respectfully. Supportive & Inspirational: Embrace challenges to improve service quality. Critical Analysts: Think critically and make informed decisions based on evidence. Innovative & Open-Minded: Adapt to change and share suggestions for improvement. Why Join Us? This is your chance to make a meaningful impact in public services while working in a supportive and dynamic environment. You'll have opportunities for role-specific training and continuous professional development. Apply Now! Don't miss out on this exciting opportunity to contribute to our community! Submit your application today and take the first step toward a fulfilling career with us. We look forward to welcoming you to our team! We are committed to inclusivity and accessibility in our recruitment process. If you require reasonable adjustments at any stage, please let us know, and we'll be happy to support you. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Feb 03, 2026
Seasonal
Adecco are pleased to be recruiting for a Evidence Reviewer & Court Processor to work withing the Devon & Cornwall Police Force Are you passionate about public service and looking for a rewarding opportunity? We are excited to announce a temporary, full-time position for an Evidence Reviewer & Court Processor at Crownhill Police HQ in Plymouth! If you thrive in a dynamic environment and are dedicated to ensuring justice, this role is for you. Please note: This role is subject to Police Vetting Clearance, and candidates must have been continuously residing in the UK for a minimum of 3 years. Position Details: Contract Type: Temporary Hourly Rate: 14.10 per hour End Date: December 31, 2026 Working Pattern: Full Time (37 hours/week, Monday to Friday) What You'll Do: As an Evidence Reviewer & Court Processor, you will play a crucial role in managing road traffic offences with professionalism and efficiency. Your key responsibilities will include: Conducting detailed reviews of collision reports and officer-issued tickets. Inputting essential information into Force systems such as Crash and Pentip. Creating streamlined digital files for court submissions through the Single Justice System (SJP). Collaborating with partner agencies including the CPS, court staff, and Police Officers to ensure successful prosecutions. Providing expert advice to enhance submission quality and support various stakeholders. Coordinating with external partners to arrange court hearings and trials. What We're Looking For: To excel in this role, you should possess: Proven ability to work independently and take initiative. Proficiency in Microsoft Office applications (Outlook, Word, Excel). Strong relationship-building skills with diverse individuals, both internal and external. Effective time management and flexibility in adjusting plans. A solid understanding of the Criminal Justice System related to road traffic offences. Essential Behavioural Competencies: We value individuals who are: Emotionally Aware: Treat others with respect and understand diverse perspectives. Ownership-Oriented: Proactively identify problems and take responsibility for actions. Collaborative: Work well with others and communicate clearly and respectfully. Supportive & Inspirational: Embrace challenges to improve service quality. Critical Analysts: Think critically and make informed decisions based on evidence. Innovative & Open-Minded: Adapt to change and share suggestions for improvement. Why Join Us? This is your chance to make a meaningful impact in public services while working in a supportive and dynamic environment. You'll have opportunities for role-specific training and continuous professional development. Apply Now! Don't miss out on this exciting opportunity to contribute to our community! Submit your application today and take the first step toward a fulfilling career with us. We look forward to welcoming you to our team! We are committed to inclusivity and accessibility in our recruitment process. If you require reasonable adjustments at any stage, please let us know, and we'll be happy to support you. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Chief Operating Officer (Group)-Publishing, Digital and Events Reporting to: Chief Executive Officer (CEO) Direct Reports: Group IT Director, Web Development Director, Group Production and Design Director, Group Subscriptions and Customer Services Director, Group Subscription Marketing Director, Group Product Analyst Director, Data Operations Director Location - Herne Hill SE24 Start date: 1st April The Chief Operating Officer (COO) is responsible for overseeing and optimising the day-to-day operations of the group's publishing, digital and events businesses. This executive leader will translate strategic vision into operational excellence, ensuring scalable systems and processes, strong financial performance and consistent delivery of high-quality publishing products and live experiences within a culture of collaboration, accountability, and innovation. The COO will act as a key executive, providing management, leadership and vision to ensure the group meets its short-term and long-term objectives. A key focus of the role is bringing systems and data together across the group, tightening cost control and improving delivery discipline, while building strong leadership across the functions listed in this job description. The role will include working with internal teams and external consultants to drive execution of operations across technology, digital platforms, IT infrastructure, data analytics, product development, production, design, marketing and subscriptions, while increasing efficiency, introducing cost savings and supporting revenue generation. Our Organisation Mark Allen Group is values led. We are looking for a COO who delivers results in a way that reflects our values of Passionate, Creative, Nurturing and Fair. Passionate: brings energy, pace and pride in quality, with a clear focus on outcomes and delivery. Creative: solves problems pragmatically, simplifies complexity, and improves systems without adding unnecessary bureaucracy. Nurturing: develops leaders, builds trust across teams, and fosters the conditions for people to excel in their work. Fair: acts with integrity, makes transparent decisions (especially when trade offs are tough), and holds people to account consistently and respectfully. We are looking for a leader who is hands on when required but who also builds scalable ways of working, sets clear expectations, and brings teams through change. Key Responsibilities Oversee operational systems, tools, and platforms supporting publishing, events, and internal operations. Review and implement operational processes and systems across technology, IT infrastructure, data analytics, product development, production, design, marketing and subscriptions to ensure that the group meets both its short term and long term strategic objectives. Identify operational risks and opportunities and lead initiatives to improve efficiency and scalability across the group. Monitor, measure and report on operational issues, opportunities, development plans and achievements within agreed formats and timescales in accordance with the business plan. Support revenue growth through pricing strategies, cost controls, and operational support for sales and partnerships. Lead process improvement initiatives to enhance speed, quality and measurability of deliverables. Build, lead and mentor high performing cross functional teams. Working with the Group HR Director to establish clear goals, KPIs and accountability across departments. Manage and develop direct line reports, ensuring weekly meetings take place. Manage and control departmental expenditure within agreed budgets. Liaise with other functional/departmental managers to understand all necessary aspects and needs of operational development and to ensure they are fully informed of objectives, purposes and achievements. Foster a culture of collaboration, continuous improvement and operational excellence. Ensure compliance with legal, regulatory and contractual obligations. Establish and maintain operational policies, procedures and best practices. Drive integration and standardisation of systems, platforms and reporting across the group, improving data quality, visibility and decision making. Ensure clear ownership, governance and ROI for major projects and key suppliers, in line with agreed budgets. Specific Responsibilities Work with the Group IT Director, who will report directly to the COO, to recommend, establish and maintain appropriate systems for operational management and development of the business. Ensure that all IT implementations do not exceed budget or delivery deadlines, and establish clear governance, prioritisation and reporting for IT delivery across the group. Work with the Web Development Director, who will report directly to the COO, to ensure that both the group's web in house platforms and third party platforms are appropriate for the developing needs of the business, as well as to research and recommend other platforms which would enable the group to meet its growth plans. Ensure that all web development implementations do not exceed budget or delivery deadlines, including improving the performance, reliability and scalability of group digital platforms. Work with the Subscriptions and Customer Services Director, who will report directly to the COO, to review subscription processes, systems, and platforms, including developing reports to analyse subscription performance and to help recommend further development of subscription options and packages. Work with the Group Subscription Marketing Director, who will report directly to the COO, to ensure all processes, systems and platforms are appropriate to deliver the group's marketing strategies to drive revenue growth in subscriptions and related events and awards, as well as enhance brand awareness. Work with the Group Product Analyst Director, who will report directly to the COO, to put in place an integrated platform which connects the various systems, applications, and data sources within the business. Work with the group product analyst director and the Chief Commercial & Development Officer to analyse data across the platform to work out behavioural trends to aid decisions on product development. Ensure the platform enables consistent reporting and actionable insight across brands, supporting both cost control and revenue growth decisions. Work with the Group Data Operations Director, who will report directly to the COO, to work out the data requirements for the group, including strategies to increase the first party data sets required for each operating business and brand. To work with the data operations director to review data policies to ensure compliance with data legislation, as well as ensure data delivery systems and processes are appropriate so that data sent out by the group is successfully delivered to its intended recipient. Work with the Group Production Director, who will report directly to the COO, to oversee end to end publishing operations, including editorial workflow, production, design, distribution and digital platforms, as well as ensure cost effective purchasing of print and ensure strong operational delivery across print and digital channels. Work with the Group Production Director and the Chief Commercial & Development Officer to implement a commercial strategy for group photography, videography and podcasts. Work closely with the Chief Commercial & Development Officer on commercially viable digital strategies across the group. Why join Mark Allen Group? Be part of a specialist media business with strong, trusted brands and loyal professional audiences. Work in a hybrid environment that supports focus, collaboration and flexibility. Learn and grow through tailored development, mentoring and hands on experience. Contribute to work that informs, connects and supports industries that matter. Join a culture grounded in passion, creativity, fairness and long term thinking. How to apply Upload your application and cover letter via our careers site. You may include a short video introduction if you wish (optional). References or recommendations can also be shared (optional). Right to Work Applicants must have the right to live and work in (country). We do not offer visa sponsorship. About Us For over 40 years, Mark Allen Group has built and grown specialist media brands that inform, connect and support professional communities. We operate across healthcare, education, agriculture, business, finance, travel retail, exhibitions and critical communications, combining trusted content, data, events and insight. We are a commercial media owner with a long term mindset, balancing strong legacy brands with innovation and evolution. Our people play a central role in shaping how our audiences engage with us today and how we grow for the future.
Feb 03, 2026
Full time
Chief Operating Officer (Group)-Publishing, Digital and Events Reporting to: Chief Executive Officer (CEO) Direct Reports: Group IT Director, Web Development Director, Group Production and Design Director, Group Subscriptions and Customer Services Director, Group Subscription Marketing Director, Group Product Analyst Director, Data Operations Director Location - Herne Hill SE24 Start date: 1st April The Chief Operating Officer (COO) is responsible for overseeing and optimising the day-to-day operations of the group's publishing, digital and events businesses. This executive leader will translate strategic vision into operational excellence, ensuring scalable systems and processes, strong financial performance and consistent delivery of high-quality publishing products and live experiences within a culture of collaboration, accountability, and innovation. The COO will act as a key executive, providing management, leadership and vision to ensure the group meets its short-term and long-term objectives. A key focus of the role is bringing systems and data together across the group, tightening cost control and improving delivery discipline, while building strong leadership across the functions listed in this job description. The role will include working with internal teams and external consultants to drive execution of operations across technology, digital platforms, IT infrastructure, data analytics, product development, production, design, marketing and subscriptions, while increasing efficiency, introducing cost savings and supporting revenue generation. Our Organisation Mark Allen Group is values led. We are looking for a COO who delivers results in a way that reflects our values of Passionate, Creative, Nurturing and Fair. Passionate: brings energy, pace and pride in quality, with a clear focus on outcomes and delivery. Creative: solves problems pragmatically, simplifies complexity, and improves systems without adding unnecessary bureaucracy. Nurturing: develops leaders, builds trust across teams, and fosters the conditions for people to excel in their work. Fair: acts with integrity, makes transparent decisions (especially when trade offs are tough), and holds people to account consistently and respectfully. We are looking for a leader who is hands on when required but who also builds scalable ways of working, sets clear expectations, and brings teams through change. Key Responsibilities Oversee operational systems, tools, and platforms supporting publishing, events, and internal operations. Review and implement operational processes and systems across technology, IT infrastructure, data analytics, product development, production, design, marketing and subscriptions to ensure that the group meets both its short term and long term strategic objectives. Identify operational risks and opportunities and lead initiatives to improve efficiency and scalability across the group. Monitor, measure and report on operational issues, opportunities, development plans and achievements within agreed formats and timescales in accordance with the business plan. Support revenue growth through pricing strategies, cost controls, and operational support for sales and partnerships. Lead process improvement initiatives to enhance speed, quality and measurability of deliverables. Build, lead and mentor high performing cross functional teams. Working with the Group HR Director to establish clear goals, KPIs and accountability across departments. Manage and develop direct line reports, ensuring weekly meetings take place. Manage and control departmental expenditure within agreed budgets. Liaise with other functional/departmental managers to understand all necessary aspects and needs of operational development and to ensure they are fully informed of objectives, purposes and achievements. Foster a culture of collaboration, continuous improvement and operational excellence. Ensure compliance with legal, regulatory and contractual obligations. Establish and maintain operational policies, procedures and best practices. Drive integration and standardisation of systems, platforms and reporting across the group, improving data quality, visibility and decision making. Ensure clear ownership, governance and ROI for major projects and key suppliers, in line with agreed budgets. Specific Responsibilities Work with the Group IT Director, who will report directly to the COO, to recommend, establish and maintain appropriate systems for operational management and development of the business. Ensure that all IT implementations do not exceed budget or delivery deadlines, and establish clear governance, prioritisation and reporting for IT delivery across the group. Work with the Web Development Director, who will report directly to the COO, to ensure that both the group's web in house platforms and third party platforms are appropriate for the developing needs of the business, as well as to research and recommend other platforms which would enable the group to meet its growth plans. Ensure that all web development implementations do not exceed budget or delivery deadlines, including improving the performance, reliability and scalability of group digital platforms. Work with the Subscriptions and Customer Services Director, who will report directly to the COO, to review subscription processes, systems, and platforms, including developing reports to analyse subscription performance and to help recommend further development of subscription options and packages. Work with the Group Subscription Marketing Director, who will report directly to the COO, to ensure all processes, systems and platforms are appropriate to deliver the group's marketing strategies to drive revenue growth in subscriptions and related events and awards, as well as enhance brand awareness. Work with the Group Product Analyst Director, who will report directly to the COO, to put in place an integrated platform which connects the various systems, applications, and data sources within the business. Work with the group product analyst director and the Chief Commercial & Development Officer to analyse data across the platform to work out behavioural trends to aid decisions on product development. Ensure the platform enables consistent reporting and actionable insight across brands, supporting both cost control and revenue growth decisions. Work with the Group Data Operations Director, who will report directly to the COO, to work out the data requirements for the group, including strategies to increase the first party data sets required for each operating business and brand. To work with the data operations director to review data policies to ensure compliance with data legislation, as well as ensure data delivery systems and processes are appropriate so that data sent out by the group is successfully delivered to its intended recipient. Work with the Group Production Director, who will report directly to the COO, to oversee end to end publishing operations, including editorial workflow, production, design, distribution and digital platforms, as well as ensure cost effective purchasing of print and ensure strong operational delivery across print and digital channels. Work with the Group Production Director and the Chief Commercial & Development Officer to implement a commercial strategy for group photography, videography and podcasts. Work closely with the Chief Commercial & Development Officer on commercially viable digital strategies across the group. Why join Mark Allen Group? Be part of a specialist media business with strong, trusted brands and loyal professional audiences. Work in a hybrid environment that supports focus, collaboration and flexibility. Learn and grow through tailored development, mentoring and hands on experience. Contribute to work that informs, connects and supports industries that matter. Join a culture grounded in passion, creativity, fairness and long term thinking. How to apply Upload your application and cover letter via our careers site. You may include a short video introduction if you wish (optional). References or recommendations can also be shared (optional). Right to Work Applicants must have the right to live and work in (country). We do not offer visa sponsorship. About Us For over 40 years, Mark Allen Group has built and grown specialist media brands that inform, connect and support professional communities. We operate across healthcare, education, agriculture, business, finance, travel retail, exhibitions and critical communications, combining trusted content, data, events and insight. We are a commercial media owner with a long term mindset, balancing strong legacy brands with innovation and evolution. Our people play a central role in shaping how our audiences engage with us today and how we grow for the future.
Job Description Posted Thursday 8 January 2026 at 01:00 Great ideas come from different minds. That's why we bring together engineers, scientists, analysts, and creatives from every background - and give them the trust, tools, and freedom to make a difference. What connects us is the mission: solving meaningful problems and building capability that protects what matters most. And as the challenges evolve, so do we - working on the technologies that will shape tomorrow, not just today. Head of Operations & Delivery - National Security National Security Business Be part of a growing and highly trusted supplier into the NS domain working to deliver mission critical solutions helping to keep the nation safe, secure and prosperous. Roke is a company with deep expertise in Cyber, Digital Transformation, hardware & software capability for Operational Technology and High Assurance solutions, working closely with UK Government, protecting its interests' home and abroad. Role As NS Operations and Delivery you will directly contribute to the success of both the Roke and BU strategy by provide providing horizontal services that enable the NS BU and dock into the wider business. The role is responsible for leading the Business Operations Team, Project Management Office & Change function to achieve sustained, high-levels of delivery and operational performance within the BU. You will also work closely with the Central Operations Team, Finance, Resourcing & Recruitment and Supply Chain Management. Job Purpose Working with the Business Unit Director and other Assistant Directors, own the annual build and refresh of the Business Strategy Own the BU's implementation of Integration Business Planning (IBP), a series of activities which identify, define and communicate strategy, financial planning, performance and enterprise resources e.g. people, facilities, security, IT & networks etc To drive efficiency and effectiveness across the BU and into the wider business; instilling a supportive continuous improvement culture aligned to Operational Excellence Initiatives To enable the BU to confidently make informed and timely decisions based on accurate and insightful information and optimise its performance To enable the BU leadership to understand it's risks and opportunities and be able to make informed, risk-based decisions To support growth acceleration initiatives such as recruitment and acquisition integration Key Responsibilities Supporting the underlying NS business functions to maintain a consistently high-level of delivery across all projects - visible to customers and within Roke, quickly identifying and mitigating all significant delivery risks and issues and minimising impact Owning the BU strategy processes (yearly, quarterly, monthly) to facilitate strategy definition and execute implementation of all operational aspects of the strategy Maturing the forecasting, resourcing and recruitment processes to achieve/exceed forecast by mitigating risks or exploiting opportunities to maximise productivity Owning the development of the BU Ecosystem, including any process, policy and tooling working with Supply Chain Management Ensuring the needs of the BU (for people, facilities, IT and Infrastructure, Security, Management Information and Tooling) have accurate representation within the Integrated Business Planning Process Work with Finance to continually identify and exploit opportunities to increase profitability/margin Continually improving the BU's delivery performance focussing on efficiency and effectiveness, actively managing an up-to-date, prioritised backlog of improvements Knowledge, Skills & Experience Strong problem solver, with an innate desire to further the security and prosperity of the UK Experience of developing business strategies, and implementing cross cutting operational plans Experience in project, product and service delivery execution and assurance Experience in acquisition due diligence and integration. Technically curious, with experience of delivering bespoke technical capability, solutions and services, ideally in a consulting, engineering or professional services organisation (or within an equivalent Government/Military/Academic organisation) Experience in leading and managing virtual teams, ideally across multiple sites Experience in building and developing ecosystems of SMEs, academia and technology vendors Knowledge of the UK National Security market Experience in international markets, export controls, partnering with or selling through other entities into major programmes and marketing Built on over a 60 year heritage, Roke offers specialist knowledge in sensors, communications, cyber, and AI and ML. We change the way organisations think and act - through dynamic insights from the analysis of multiple layers of data. We take care of the innovative, technical stuff that keeps everyone safe - that's our mission, passion, and motivation. Where you'll work ROMSEY - Located within beautiful Hampshire countryside, close to the picturesque New Forest District and not far from a superb stretch of the south coast. This is no corporate concrete jungle; this is a manor house site, with ample parking an on-site gym and a driveway full of daffodils in the spring. Woking - You'll find our Woking site in a modern building on the outskirts of London. Rated excellent for sustainability by BREEAM & Fitwel certified - you'll feel better for visiting. This site provides key links to our customers in London, is a 5-minute walk from the train station, has secure parking nearby and dedicated cycle storage. Gloucester - You'll find our Gloucester site in a business park two minutes from junction 11A of the M5; The site allows easy access to our local customer base. Set on the outskirts of the Cotswolds, you are never far from a picturesque view or lunch time walk. Manchester - You'll find our Manchester site located in the heart of the City; Europe's fastest growing tech hub. You'll become a key part of Roke's growing local tech community as we support the Government levelling up agenda. There is easy, local access to our client community with great transport links and nearby local parking. You will be expected to spend a minimum of 40% of your time at your specified work location but will be expected to attend any UK sites as required to deliver the BU business objectives. International travel is unlikely. Clearances Due to the nature of this role, we require you to be eligible to achieve DV clearance. The Next Step Click apply, submitting an up-to-date CV. We look forward to hearing from you. Roke, Roke Manor, Romsey, Hampshire, United Kingdom Roke, First Floor Windmill Green, Manchester, Manchester, United Kingdom Roke, Unit K, Elmbridge East, Gloucester, Gloucestershire, United Kingdom Roke, 5th Floor, Space, Woking, Surrey, United Kingdom
Feb 02, 2026
Full time
Job Description Posted Thursday 8 January 2026 at 01:00 Great ideas come from different minds. That's why we bring together engineers, scientists, analysts, and creatives from every background - and give them the trust, tools, and freedom to make a difference. What connects us is the mission: solving meaningful problems and building capability that protects what matters most. And as the challenges evolve, so do we - working on the technologies that will shape tomorrow, not just today. Head of Operations & Delivery - National Security National Security Business Be part of a growing and highly trusted supplier into the NS domain working to deliver mission critical solutions helping to keep the nation safe, secure and prosperous. Roke is a company with deep expertise in Cyber, Digital Transformation, hardware & software capability for Operational Technology and High Assurance solutions, working closely with UK Government, protecting its interests' home and abroad. Role As NS Operations and Delivery you will directly contribute to the success of both the Roke and BU strategy by provide providing horizontal services that enable the NS BU and dock into the wider business. The role is responsible for leading the Business Operations Team, Project Management Office & Change function to achieve sustained, high-levels of delivery and operational performance within the BU. You will also work closely with the Central Operations Team, Finance, Resourcing & Recruitment and Supply Chain Management. Job Purpose Working with the Business Unit Director and other Assistant Directors, own the annual build and refresh of the Business Strategy Own the BU's implementation of Integration Business Planning (IBP), a series of activities which identify, define and communicate strategy, financial planning, performance and enterprise resources e.g. people, facilities, security, IT & networks etc To drive efficiency and effectiveness across the BU and into the wider business; instilling a supportive continuous improvement culture aligned to Operational Excellence Initiatives To enable the BU to confidently make informed and timely decisions based on accurate and insightful information and optimise its performance To enable the BU leadership to understand it's risks and opportunities and be able to make informed, risk-based decisions To support growth acceleration initiatives such as recruitment and acquisition integration Key Responsibilities Supporting the underlying NS business functions to maintain a consistently high-level of delivery across all projects - visible to customers and within Roke, quickly identifying and mitigating all significant delivery risks and issues and minimising impact Owning the BU strategy processes (yearly, quarterly, monthly) to facilitate strategy definition and execute implementation of all operational aspects of the strategy Maturing the forecasting, resourcing and recruitment processes to achieve/exceed forecast by mitigating risks or exploiting opportunities to maximise productivity Owning the development of the BU Ecosystem, including any process, policy and tooling working with Supply Chain Management Ensuring the needs of the BU (for people, facilities, IT and Infrastructure, Security, Management Information and Tooling) have accurate representation within the Integrated Business Planning Process Work with Finance to continually identify and exploit opportunities to increase profitability/margin Continually improving the BU's delivery performance focussing on efficiency and effectiveness, actively managing an up-to-date, prioritised backlog of improvements Knowledge, Skills & Experience Strong problem solver, with an innate desire to further the security and prosperity of the UK Experience of developing business strategies, and implementing cross cutting operational plans Experience in project, product and service delivery execution and assurance Experience in acquisition due diligence and integration. Technically curious, with experience of delivering bespoke technical capability, solutions and services, ideally in a consulting, engineering or professional services organisation (or within an equivalent Government/Military/Academic organisation) Experience in leading and managing virtual teams, ideally across multiple sites Experience in building and developing ecosystems of SMEs, academia and technology vendors Knowledge of the UK National Security market Experience in international markets, export controls, partnering with or selling through other entities into major programmes and marketing Built on over a 60 year heritage, Roke offers specialist knowledge in sensors, communications, cyber, and AI and ML. We change the way organisations think and act - through dynamic insights from the analysis of multiple layers of data. We take care of the innovative, technical stuff that keeps everyone safe - that's our mission, passion, and motivation. Where you'll work ROMSEY - Located within beautiful Hampshire countryside, close to the picturesque New Forest District and not far from a superb stretch of the south coast. This is no corporate concrete jungle; this is a manor house site, with ample parking an on-site gym and a driveway full of daffodils in the spring. Woking - You'll find our Woking site in a modern building on the outskirts of London. Rated excellent for sustainability by BREEAM & Fitwel certified - you'll feel better for visiting. This site provides key links to our customers in London, is a 5-minute walk from the train station, has secure parking nearby and dedicated cycle storage. Gloucester - You'll find our Gloucester site in a business park two minutes from junction 11A of the M5; The site allows easy access to our local customer base. Set on the outskirts of the Cotswolds, you are never far from a picturesque view or lunch time walk. Manchester - You'll find our Manchester site located in the heart of the City; Europe's fastest growing tech hub. You'll become a key part of Roke's growing local tech community as we support the Government levelling up agenda. There is easy, local access to our client community with great transport links and nearby local parking. You will be expected to spend a minimum of 40% of your time at your specified work location but will be expected to attend any UK sites as required to deliver the BU business objectives. International travel is unlikely. Clearances Due to the nature of this role, we require you to be eligible to achieve DV clearance. The Next Step Click apply, submitting an up-to-date CV. We look forward to hearing from you. Roke, Roke Manor, Romsey, Hampshire, United Kingdom Roke, First Floor Windmill Green, Manchester, Manchester, United Kingdom Roke, Unit K, Elmbridge East, Gloucester, Gloucestershire, United Kingdom Roke, 5th Floor, Space, Woking, Surrey, United Kingdom
Role: Product Manager - Content Management Lifecycle Contract: Full Time Location: London (Hybrid) Hours: 37.5 hours Position Overview: We are seeking a strategic and detail-oriented Product Manager to join one of our large program teams within technology at base. This hybrid role combines the strategic vision of a product manager, the analytical mindset of a business analyst, and the technical understanding of a product owner. Your primary focus will be on streamlining operations pertaining to content lifecycle and master data management within the overall media supply chains, with particular focus on rights management and content insights. You will work closely with cross-functional teams to ensure that our systems accurately capture, manage, and utilize master data (including title, rights, and assets) to drive operational efficiency, monetization, and compliance. Key Responsibilities: Product Ownership Support: Client-facing role, driving roadmap and gathering requirements ensuring execution of product rollout that aligns with business goals and company strategy. Translate stakeholder needs into user stories, process diagrams, acceptance criteria, and technical specs Requirements Gathering: Lead discovery sessions with legal, business affairs, content operations, global rights operations, finance and technology teams to gather and document business and system requirements Content Lifecycle Understanding: Analyze the rights and restrictions associated with content throughout its lifecycle - from acquisition, production, and distribution to archiving and monetization Rights Management Systems: Act as the subject matter expert (SME) on rights systems (e.g., Rightsline, or custom platforms), supporting enhancements and integrations with other enterprise systems. Monitor industry trends, competitor performance, and audience preferences to support media product innovation Workflow Optimization: Identify and propose improvements to workflows that handle rights data, ensuring accurate and timely metadata entry, validation, and reporting Data Analysis: Analyze large data sets related to content usage and rights to identify trends, gaps, and opportunities for automation or efficiency Stakeholder Collaboration: Bridge communication between technical teams, and client teams to translate needs into actionable features and insights Testing & Validation: Support UAT, system validations, and quality checks to ensure new features or fixes meet business requirements Documentation: Create clear, detailed documentation including process flows, use cases, user stories, and training materials AI: Champion the use of AI and machine learning to automate time-consuming media processes - e.g., audience insights Monetization: Understanding of media monetization strategies (e.g., ad-based, subscription, licensing) Collaboration: Work closely with senior leadership to define KPIs and build comprehensive dashboards and reports that track performance across key business areas Market Research: Conduct competitive benchmarking, market research, and trend analysis to identify growth opportunities and areas for innovation Communication: Present insights and recommendations to executive leadership in a clear, strategic, and data-driven manner Required Skills & Experience: Experience: 7+ years in a hybrid Product Manager, Product Owner, or Business Analyst role, ideally within the media, entertainment, or content production/distribution industries Domain Expertise: In-depth knowledge of global Content Rights Management processes and systems; understanding of content licensing, territorial rights, exclusivity, and windows and clearances and releases processes for tracking rights against art/music/sfx/appearances etc. Technical Acumen: Experience with rights management systems and data platforms; comfortable navigating APIs, databases, and workflow automation tools Analytical Thinking: Ability to translate complex legal and business concepts into actionable product requirements Agile and waterfall Product Development: Familiarity with Agile and waterfall methodologies, backlog management, user story creation, and sprint planning Communication: Excellent verbal and written communication skills; able to interface with both technical and non-technical stakeholders Tools: Proficient in tools such as JIRA, Confluence, Tableau/PowerBI, SQL, and Excel; Familiarity with Rightsline or similar platforms Experience integrating global rights management into global "Digital" and social media platforms and endpoints (e.g. Facebook, Insta, Bluesky, X, other social media, etc.) Hands on experience with: AI-driven automation tools (e.g., transcription, localization, smart clip generation, recommendation engines) Rights & catalogue management systems (e.g., Rightsline) Social media publishing platforms with AI scheduling, optimization, and analytics Clipping and promo tools Post-production platforms Previous experience with the process of integrating into specific enterprise systems like financial platforms and products, royalties, and contract systems for reporting and compliance Ensure seamless integration between MAM/DAM systems, scheduling tools, AI models, metadata pipelines, and streaming infrastructure Familiarity with media platforms (YouTube, TikTok, streaming services) and digital advertising metrics Proficiency with Agile tools like JIRA, Confluence, Figma, Airtable, and Lucidchart Understanding of cloud infrastructure, media file formats, and metadata standards is a plus Change management and transformation experience Preferred Qualifications Bachelor's degree in media, Computer Science, Business, or a related field. Advanced degrees or certifications in AI or media product development are a bonus Background in media law, intellectual property, or digital asset management (DAM) is a plus Certification in Product Management, Agile (Scrum/SAFe), or Business Analysis (CBAP, PMI-PBA) is desirable Familiarity with global regulators (OFCOM, FCC, etc) and global M&E legal review processes would be beneficial About base Cloud Native Media Services Reimagining workflows in the cloud base is on a mission to democratize cloud services for all businesses helping them to store, process and manage content at scale with integrated online media solutions. base's one provider model offers affordable cloud storage, media asset management, and media workflow integrations. Each solution includes tailored support strengthened with ISO27001-certified security practices at every layer. We enable our customers to centralize, secure and efficiently index media files in one content hub. base provides award-winning cloud services to a range of clients across multiple industries, including global online video brands like LADbible Group, cutting-edge sports podcasts such as High Performance, and prestigious film and broadcast studios such as Twickenham Film Studios and Narrative Entertainment. The culture at base is a core aspect of the business. The following values underpin the day-to-day working culture at the company: We are bold. We are honest. We are empathetic. We are collaborative. We are curious. Application Process: Please submit your CV detailing your relevant experience to .
Feb 02, 2026
Full time
Role: Product Manager - Content Management Lifecycle Contract: Full Time Location: London (Hybrid) Hours: 37.5 hours Position Overview: We are seeking a strategic and detail-oriented Product Manager to join one of our large program teams within technology at base. This hybrid role combines the strategic vision of a product manager, the analytical mindset of a business analyst, and the technical understanding of a product owner. Your primary focus will be on streamlining operations pertaining to content lifecycle and master data management within the overall media supply chains, with particular focus on rights management and content insights. You will work closely with cross-functional teams to ensure that our systems accurately capture, manage, and utilize master data (including title, rights, and assets) to drive operational efficiency, monetization, and compliance. Key Responsibilities: Product Ownership Support: Client-facing role, driving roadmap and gathering requirements ensuring execution of product rollout that aligns with business goals and company strategy. Translate stakeholder needs into user stories, process diagrams, acceptance criteria, and technical specs Requirements Gathering: Lead discovery sessions with legal, business affairs, content operations, global rights operations, finance and technology teams to gather and document business and system requirements Content Lifecycle Understanding: Analyze the rights and restrictions associated with content throughout its lifecycle - from acquisition, production, and distribution to archiving and monetization Rights Management Systems: Act as the subject matter expert (SME) on rights systems (e.g., Rightsline, or custom platforms), supporting enhancements and integrations with other enterprise systems. Monitor industry trends, competitor performance, and audience preferences to support media product innovation Workflow Optimization: Identify and propose improvements to workflows that handle rights data, ensuring accurate and timely metadata entry, validation, and reporting Data Analysis: Analyze large data sets related to content usage and rights to identify trends, gaps, and opportunities for automation or efficiency Stakeholder Collaboration: Bridge communication between technical teams, and client teams to translate needs into actionable features and insights Testing & Validation: Support UAT, system validations, and quality checks to ensure new features or fixes meet business requirements Documentation: Create clear, detailed documentation including process flows, use cases, user stories, and training materials AI: Champion the use of AI and machine learning to automate time-consuming media processes - e.g., audience insights Monetization: Understanding of media monetization strategies (e.g., ad-based, subscription, licensing) Collaboration: Work closely with senior leadership to define KPIs and build comprehensive dashboards and reports that track performance across key business areas Market Research: Conduct competitive benchmarking, market research, and trend analysis to identify growth opportunities and areas for innovation Communication: Present insights and recommendations to executive leadership in a clear, strategic, and data-driven manner Required Skills & Experience: Experience: 7+ years in a hybrid Product Manager, Product Owner, or Business Analyst role, ideally within the media, entertainment, or content production/distribution industries Domain Expertise: In-depth knowledge of global Content Rights Management processes and systems; understanding of content licensing, territorial rights, exclusivity, and windows and clearances and releases processes for tracking rights against art/music/sfx/appearances etc. Technical Acumen: Experience with rights management systems and data platforms; comfortable navigating APIs, databases, and workflow automation tools Analytical Thinking: Ability to translate complex legal and business concepts into actionable product requirements Agile and waterfall Product Development: Familiarity with Agile and waterfall methodologies, backlog management, user story creation, and sprint planning Communication: Excellent verbal and written communication skills; able to interface with both technical and non-technical stakeholders Tools: Proficient in tools such as JIRA, Confluence, Tableau/PowerBI, SQL, and Excel; Familiarity with Rightsline or similar platforms Experience integrating global rights management into global "Digital" and social media platforms and endpoints (e.g. Facebook, Insta, Bluesky, X, other social media, etc.) Hands on experience with: AI-driven automation tools (e.g., transcription, localization, smart clip generation, recommendation engines) Rights & catalogue management systems (e.g., Rightsline) Social media publishing platforms with AI scheduling, optimization, and analytics Clipping and promo tools Post-production platforms Previous experience with the process of integrating into specific enterprise systems like financial platforms and products, royalties, and contract systems for reporting and compliance Ensure seamless integration between MAM/DAM systems, scheduling tools, AI models, metadata pipelines, and streaming infrastructure Familiarity with media platforms (YouTube, TikTok, streaming services) and digital advertising metrics Proficiency with Agile tools like JIRA, Confluence, Figma, Airtable, and Lucidchart Understanding of cloud infrastructure, media file formats, and metadata standards is a plus Change management and transformation experience Preferred Qualifications Bachelor's degree in media, Computer Science, Business, or a related field. Advanced degrees or certifications in AI or media product development are a bonus Background in media law, intellectual property, or digital asset management (DAM) is a plus Certification in Product Management, Agile (Scrum/SAFe), or Business Analysis (CBAP, PMI-PBA) is desirable Familiarity with global regulators (OFCOM, FCC, etc) and global M&E legal review processes would be beneficial About base Cloud Native Media Services Reimagining workflows in the cloud base is on a mission to democratize cloud services for all businesses helping them to store, process and manage content at scale with integrated online media solutions. base's one provider model offers affordable cloud storage, media asset management, and media workflow integrations. Each solution includes tailored support strengthened with ISO27001-certified security practices at every layer. We enable our customers to centralize, secure and efficiently index media files in one content hub. base provides award-winning cloud services to a range of clients across multiple industries, including global online video brands like LADbible Group, cutting-edge sports podcasts such as High Performance, and prestigious film and broadcast studios such as Twickenham Film Studios and Narrative Entertainment. The culture at base is a core aspect of the business. The following values underpin the day-to-day working culture at the company: We are bold. We are honest. We are empathetic. We are collaborative. We are curious. Application Process: Please submit your CV detailing your relevant experience to .
Company Description Company DescriptionPublicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Overview The Performics function strategizes and provides digital activation services for global advertisers in over 57+ markets around the world with the aim to deliver the optimal outcome. Our Performance Centre of Excellence drives performance solutions across several channels including social, search, programmatic, commerce and affiliates. We have 30 different nationalities in our teams and work closely with teams from Google, Meta, TradeDesk and Amazon to deliver innovative solutions that helps deliver business results to our clients. About the Role We are seeking a strategic and driven Product Manager, Measurement with hands-on experience in digital media measurement, experimentation, and foundational data science. In this role, you will oversee the development and lifecycle of measurement and experimentation products-from ideation and prototyping through launch and evolution. The product manager will diligently manage the product roadmap, strategically prioritizing product features and enhancements based on thorough market research, to meet the needs of users and align with business objectives. You will work closely with engineering teams to deliver data-science-powered products. A strong emphasis on agile methodologies and agile process implementation is essential for this role. Successful applicants are expected to manage multiple projects, stakeholders and time zones, making it key for them to have strong project management and organization skills. This role requires the ability to both work in startup-like environments and within a large matrixed organization. The candidate needs to be a quick learner, self-starter, pro-active and can work autonomously. This is an ideal role for someone early in their career who has worked in media measurement roles (platform, agency, or analytics), has technical literacy in Python, and is highly motivated to build innovative products in the AI space. Responsibilities Media Measurement Subject Matter Expertise Transform media measurement challenges into product opportunities. Prototype and test Python-based measurement models to support early-stage feature / product exploration Leadership Collaboration & Communication Develop and own the product roadmap, defining near-term and long-term milestones that align with measurement strategy and user needs. Plan and manage agile sprints, ensuring engineering teams have clear priorities, timelines, and requirements. Facilitate agile ceremonies-sprint planning, reviews, retrospectives, and stand-ups. Maintain and refine the product backlog. Deliver training, documentation, and demos to support product adoption. Quality & Validation Define measurement-specific QA expectations, including model validation, statistical accuracy, and AI response reasonability. Partner with QA teams to ensure releases meet quality standards and maintain consistency across products and datasets. Staying Ahead of the Measurement & AI Curve Maintain a strong understanding of measurement methodologies, privacy-driven changes, platform experimentation capabilities, and best practices across social, search, commerce and emerging channels. Research evolving applications of AI, LLMs, agentic systems, and automated analytics, and bring these innovations to life within our products. Qualifications Proven experience in media measurement, ideally in experimentation or analytical roles at platforms (Meta/Google), agencies, or measurement-focused organizations. Working knowledge of A/B testing, lift testing (geo or audience), incrementality design, and attribution models. Ability to prototype measurement models in Python (e.g., power calculations, regression, lift modeling, MMM). Familiarity with digital media platforms and metrics (Search, Social, Programmatic, Commerce). Strong project management and organizational skills, with the ability to juggle multiple priorities across global teams. Ideally Has Experience working with major media platforms (Google, Meta, Amazon, TikTok) or a measurement/analytics SaaS provider. Exposure to media measurement methodologies, including Test & Learn agendas, marketing experimentation, MMM, and MTA. Familiarity with product management, JIRA and agile methodologies. Who Will Love This Role Someone with deep curiosity about how to best measure advertising effectiveness. Someone who wants hands-on involvement in building AI-powered tools. A measurement specialist who wants to grow into a technical product management role. Someone excited by innovation, rapid prototyping, experimentation, and building products that analysts, strategists and media buyers rely on every day. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Feb 02, 2026
Full time
Company Description Company DescriptionPublicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Overview The Performics function strategizes and provides digital activation services for global advertisers in over 57+ markets around the world with the aim to deliver the optimal outcome. Our Performance Centre of Excellence drives performance solutions across several channels including social, search, programmatic, commerce and affiliates. We have 30 different nationalities in our teams and work closely with teams from Google, Meta, TradeDesk and Amazon to deliver innovative solutions that helps deliver business results to our clients. About the Role We are seeking a strategic and driven Product Manager, Measurement with hands-on experience in digital media measurement, experimentation, and foundational data science. In this role, you will oversee the development and lifecycle of measurement and experimentation products-from ideation and prototyping through launch and evolution. The product manager will diligently manage the product roadmap, strategically prioritizing product features and enhancements based on thorough market research, to meet the needs of users and align with business objectives. You will work closely with engineering teams to deliver data-science-powered products. A strong emphasis on agile methodologies and agile process implementation is essential for this role. Successful applicants are expected to manage multiple projects, stakeholders and time zones, making it key for them to have strong project management and organization skills. This role requires the ability to both work in startup-like environments and within a large matrixed organization. The candidate needs to be a quick learner, self-starter, pro-active and can work autonomously. This is an ideal role for someone early in their career who has worked in media measurement roles (platform, agency, or analytics), has technical literacy in Python, and is highly motivated to build innovative products in the AI space. Responsibilities Media Measurement Subject Matter Expertise Transform media measurement challenges into product opportunities. Prototype and test Python-based measurement models to support early-stage feature / product exploration Leadership Collaboration & Communication Develop and own the product roadmap, defining near-term and long-term milestones that align with measurement strategy and user needs. Plan and manage agile sprints, ensuring engineering teams have clear priorities, timelines, and requirements. Facilitate agile ceremonies-sprint planning, reviews, retrospectives, and stand-ups. Maintain and refine the product backlog. Deliver training, documentation, and demos to support product adoption. Quality & Validation Define measurement-specific QA expectations, including model validation, statistical accuracy, and AI response reasonability. Partner with QA teams to ensure releases meet quality standards and maintain consistency across products and datasets. Staying Ahead of the Measurement & AI Curve Maintain a strong understanding of measurement methodologies, privacy-driven changes, platform experimentation capabilities, and best practices across social, search, commerce and emerging channels. Research evolving applications of AI, LLMs, agentic systems, and automated analytics, and bring these innovations to life within our products. Qualifications Proven experience in media measurement, ideally in experimentation or analytical roles at platforms (Meta/Google), agencies, or measurement-focused organizations. Working knowledge of A/B testing, lift testing (geo or audience), incrementality design, and attribution models. Ability to prototype measurement models in Python (e.g., power calculations, regression, lift modeling, MMM). Familiarity with digital media platforms and metrics (Search, Social, Programmatic, Commerce). Strong project management and organizational skills, with the ability to juggle multiple priorities across global teams. Ideally Has Experience working with major media platforms (Google, Meta, Amazon, TikTok) or a measurement/analytics SaaS provider. Exposure to media measurement methodologies, including Test & Learn agendas, marketing experimentation, MMM, and MTA. Familiarity with product management, JIRA and agile methodologies. Who Will Love This Role Someone with deep curiosity about how to best measure advertising effectiveness. Someone who wants hands-on involvement in building AI-powered tools. A measurement specialist who wants to grow into a technical product management role. Someone excited by innovation, rapid prototyping, experimentation, and building products that analysts, strategists and media buyers rely on every day. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Job Title: Digital Systems Engineer Location: London / Hybrid Salary : £45,000 - £55,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, Permanent Organisation Overview: The organisation is the trade association which brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve. With over 1100 members (the majority of which are SMEs) across the UK, the organisation creates a network for innovation and collaboration across business, government and stakeholders to provide a better future for people, society, the economy and the planet. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. Role purpose: We're looking for a Digital Systems Engineer to design, build, and continuously improve the internal digital tools that support our members and staff. Working as part of our Digital Team, you'll take a hands-on role in developing and maintaining our CRM, digital product stack and associated products and systems, building integrations and automations, and ensuring our tools are reliable, well-designed, and genuinely useful for the people who rely on them every day. Key Responsibilities: Design, build and improve internal systems: Customise and extend our Microsoft Dynamics 365 CRM Build and maintain integrations between systems using APIs Develop automations and backend services (e.g. Azure Functions) Improve system reliability, performance, and data quality Own internal digital products: Work with a Business Analyst and stakeholders to understand user needs Translate requirements into well-designed technical solutions Deliver changes iteratively and measure their impact Balance short-term fixes with longer-term improvements Support and enable colleagues: Act as a point of escalation for technical issues with internal tools Investigate and resolve problems efficiently Provide training, documentation, and guidance to help teams work confidently with digital systems Contribute to the wider digital team: Help shape standards, ways of working, and technical direction Share knowledge and support colleagues across the team Identify opportunities where digital tools can deliver meaningful improvements About you: Skills, Knowledge and Expertise: Essential Knowledge and Experience: Experience designing and maintaining internal digital systems Strong understanding of APIs, integrations, and data flows Ability to work closely with non-technical users and stakeholders A pragmatic, user-centred approach to building digital tools Programming experience Desired Knowledge and Experience: Experience with Microsoft Dynamics 365 or similar CRM platforms Experience building cloud-based services or automations (e.g. Azure) Experience working in small teams or resource-constrained environments Additional Information: This is a full time role based out of the organisation's London offices, however the organisation operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. About the organisation: We are a membership organisation that brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve in collaboration with our sister company. We collaborate across business, government and stakeholders to fulfil the potential of technology to deliver a stronger society and more sustainable future. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: IT Systems Engineer, Infrastructure Engineer, AWS Systems Engineer, IT Infrastructure Systems Engineer, Technical Developer, Digital Systems, Internal Systems IT Engineer may also be considered for this role.
Feb 01, 2026
Full time
Job Title: Digital Systems Engineer Location: London / Hybrid Salary : £45,000 - £55,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, Permanent Organisation Overview: The organisation is the trade association which brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve. With over 1100 members (the majority of which are SMEs) across the UK, the organisation creates a network for innovation and collaboration across business, government and stakeholders to provide a better future for people, society, the economy and the planet. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. Role purpose: We're looking for a Digital Systems Engineer to design, build, and continuously improve the internal digital tools that support our members and staff. Working as part of our Digital Team, you'll take a hands-on role in developing and maintaining our CRM, digital product stack and associated products and systems, building integrations and automations, and ensuring our tools are reliable, well-designed, and genuinely useful for the people who rely on them every day. Key Responsibilities: Design, build and improve internal systems: Customise and extend our Microsoft Dynamics 365 CRM Build and maintain integrations between systems using APIs Develop automations and backend services (e.g. Azure Functions) Improve system reliability, performance, and data quality Own internal digital products: Work with a Business Analyst and stakeholders to understand user needs Translate requirements into well-designed technical solutions Deliver changes iteratively and measure their impact Balance short-term fixes with longer-term improvements Support and enable colleagues: Act as a point of escalation for technical issues with internal tools Investigate and resolve problems efficiently Provide training, documentation, and guidance to help teams work confidently with digital systems Contribute to the wider digital team: Help shape standards, ways of working, and technical direction Share knowledge and support colleagues across the team Identify opportunities where digital tools can deliver meaningful improvements About you: Skills, Knowledge and Expertise: Essential Knowledge and Experience: Experience designing and maintaining internal digital systems Strong understanding of APIs, integrations, and data flows Ability to work closely with non-technical users and stakeholders A pragmatic, user-centred approach to building digital tools Programming experience Desired Knowledge and Experience: Experience with Microsoft Dynamics 365 or similar CRM platforms Experience building cloud-based services or automations (e.g. Azure) Experience working in small teams or resource-constrained environments Additional Information: This is a full time role based out of the organisation's London offices, however the organisation operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. About the organisation: We are a membership organisation that brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve in collaboration with our sister company. We collaborate across business, government and stakeholders to fulfil the potential of technology to deliver a stronger society and more sustainable future. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: IT Systems Engineer, Infrastructure Engineer, AWS Systems Engineer, IT Infrastructure Systems Engineer, Technical Developer, Digital Systems, Internal Systems IT Engineer may also be considered for this role.
Are you passionate about technology, transformation, and making a real impact in the legal sector? We're more than just a technology consultancy - we're trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions, the leading SaaS practice management platform, we're driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you'll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won't just implement systems; you'll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £70,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: We are at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. We are a UK-based managed service provider and have grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making us a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As Technical Delivery Manager, you'll be at the forefront of driving digital transformation for law firms across the UK. You'll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of our ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You'll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. We're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems-we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Feb 01, 2026
Full time
Are you passionate about technology, transformation, and making a real impact in the legal sector? We're more than just a technology consultancy - we're trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions, the leading SaaS practice management platform, we're driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you'll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won't just implement systems; you'll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £70,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: We are at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. We are a UK-based managed service provider and have grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making us a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As Technical Delivery Manager, you'll be at the forefront of driving digital transformation for law firms across the UK. You'll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of our ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You'll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. We're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems-we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
This is a Full-Time Role (40 hours per week) with no option for part-time work. While this is a remote-first opportunity, the candidate filling this role must be a resident of the Netherlands, the UK, Pennsylvania, New York, or Brazil at the start of employment. Additionally, they must be within commuting distance of our office in Amsterdam, London, Philadelphia, New York City, or São Paulo. Please visit our Careers Page to review all opportunities and submit your application for the role(s) that best fit your location and work authorization. About the Team The Product Team is part of a broader group led by the Chief Standards Officer. This function includes B Lab's Standards, Assurance, Product, and Commercial portfolio. The department is tasked with developing and maintaining rigorous standards that drive meaningful change by building accessible products and commercial strategies that enable global scale. The department encompasses standards development, assurance model management, product innovation, and the commercial engine that ensures financial sustainability. The Product team at B Lab sets the direction for our core digital product, B Corp Certification. We focus on aligning with B Lab's theory of change, user needs, and delivery, ensuring work supports impact. Implementation happens through integrated, cross-functional squads that include Product Owners, Business Analysts, UX Designers, Engineers, and a Scrum Master. While Software Engineers sit in a separate department, we partner closely through shared delivery teams to plan, prioritize, and deliver together. Product Owners focus on specific feature areas, partnering closely with the Product Manager to translate product vision and strategy into prioritized plans and backlogs. The Product Manager role will support by providing strategic direction and cross-product alignment, to support Product Owners in the refinement and delivery process within their domains. Collaboration across teams is central to how we work, enabling cohesive delivery across complex systems like certification and assurance.The Product team also plays a key connective role across B Lab partnering with technology, operations, standards, and assurance to prioritize work thoughtfully and build products that drive meaningful impact at scale. About the Opportunity B Lab is seeking a Senior Product Manager of Certification who will serve as a technical product manager, translating the B Corp Certification strategy into a clear product direction and high-quality delivery. In this role, you'll own the end-to-end product lifecycle, clarifying user needs, defining outcomes and metrics, prioritizing a transparent, value-based roadmap, and driving execution across squads, while partnering with Standards, Assurance, and Software Engineering to ensure the product experience is intuitive, compliant, and scalable. B Lab recently launched a new version (v2.1) of the B Corp Certification standards, marking a significant evolution in how certification is defined and experienced. This role will build on the learnings from that release to iterate, improve, and strengthen the certification product over time. The Product Manager will play a key role in translating feedback from companies, auditors, and internal teams into clear priorities that continuously improve the certification experience. You will sit at the center of strategy and execution, working closely with a core product trio (UX and Solution Architect) to lay the foundation for certification experiences and partnering with delivery squads to bring those experiences to life. This role requires systems thinking, strong collaboration, and the ability to balance long-term strategy with near-term delivery across a complex, mission-driven organization. This is an exciting opportunity to influence one of B Lab's most critical products and help evolve how companies engage with and experience B Corp Certification. The role will be externally facing and serve as the primary steward and representative of the B Corp product, acting as the face of the product both internally and with the broader B Corp network and partners. Core Responsibilities Certification Product Vision & Strategy 30% Own the Certification product area strategy, driving evolution, enhancements, and innovations that improve the overall experience. Analyze sustainability trends, emerging standards, and competitor approaches in the impact space to inform product strategy and roadmap priorities. Conduct user research and gather direct feedback from companies, auditors, and internal teams to inform product decisions. Partner with UX and engineering to translate strategy considering technical feasibility, dependencies, and system constraints. Define and analyze qualitative and quantitative metrics to measure product success and inform strategic priorities. Enable Delivery - Planning & Prioritization 35% Translate product strategy into clear, prioritized features for delivery squads, managing dependencies to ensure coordinated and timely delivery. Work with Product Owners to break down the vision into their backlogs, enabling rapid delivery, gathering early feedback, and iterating to improve the experience. Support sprint planning, demos, and feature reviews to ensure teams deliver high-quality outcomes aligned with product objectives. Collaborate with Product Owners and bring insights from analytics and user feedback together with them to inform squad level backlog prioritization and iterative improvements on existing features. Collaboration & Governance 25% Facilitate clear communication of product vision, progress, and trade-offs across delivery squads, leadership, and the broader network. Participate in demos and stakeholder reviews to validate work and maintain transparency across teams. Partner closely with cross-functional teams to ensure alignment on priorities and deliverables. Flex 10% Participating in working groups, committees, or supporting on other projects Major Objectives/Project for the role in the first 6-12 months Understand the product, users, and ecosystem: Deeply understand the B Corp Certification process, user personas, and key workflows Refine certification product vision and strategy: Collaborate with UX Designer and Solution Architect to refine the foundational vision for Certification and establish guiding principles, success metrics, and long-term roadmap priorities. Establish yourself as the lead and collaborate to ensure alignment: Partner with delivery teams to translate strategy into clear priorities, ensure cohesive execution, manage dependencies, and maintain alignment across engineering, standards, assurance, and operations. Establish clear communication of priorities and trade-offs with the internal teams and network. About You 5+ years of experience in product management, including experience in technical or platform-oriented product environment Strategic Thinking - Sets product direction and connects decisions to long-term impact Agile/Scrum Processes - Hands-on experience in working in an Agile environment, collaborating with cross-functional teams to deliver iterative and valuable outcomes. User-Centered Design (UCD) - Knowledge of prototyping, usability testing, and applying UCD principles to create user-friendly products that meet business objectives. User Research - Ability to conduct user research, including interviews and synthesis of findings, to drive informed product decisions. Collaboration & Teamwork - Works effectively across cross-functional and matrixed teams without direct authority Communication - Clearly communicates priorities, intent, and trade-offs internally and externally Data-Driven Decision Making - Experience using data and analytics to inform product strategy, prioritize work, measure outcomes, and iterate on solutions; proficiency with Tableau or comparable business intelligence and analytics tools Planning & Prioritization - Translates strategy into clear, outcome-driven priorities Adaptability - Navigates change and iterates based on learning and feedback Fluency in English Compensation Details B Lab has a compensation plan that includes: An annual salary in the range of £85,000 - £91,000 based on skills and experience In your first year, you'll start with 20 vacation days in addition to national & bank holidays; this increases to 25 days after your third anniversary Additional time off during org- wide closures when the entire organization is closed (not including holidays) After your first year of employment - paid time off for community service, 40 hours of paid time off for professional development, and a professional development budget (we assess this PD budget annually) Additional floating holidays and personal days (prorated to start date) Medical and dental supplemental insurance for the employee through BUPA Life insurance benefit Income protection insurance Statutory pension Global travel insurance A remote-first workplace A flexible work environment with the ability to plan your work week around your personal commitments While this is a remote-first opportunity, the candidate filling this role must be a resident of the Netherlands, the UK, Pennsylvania, New York, or Brazil at the start of employment. Additionally . click apply for full job details
Feb 01, 2026
Full time
This is a Full-Time Role (40 hours per week) with no option for part-time work. While this is a remote-first opportunity, the candidate filling this role must be a resident of the Netherlands, the UK, Pennsylvania, New York, or Brazil at the start of employment. Additionally, they must be within commuting distance of our office in Amsterdam, London, Philadelphia, New York City, or São Paulo. Please visit our Careers Page to review all opportunities and submit your application for the role(s) that best fit your location and work authorization. About the Team The Product Team is part of a broader group led by the Chief Standards Officer. This function includes B Lab's Standards, Assurance, Product, and Commercial portfolio. The department is tasked with developing and maintaining rigorous standards that drive meaningful change by building accessible products and commercial strategies that enable global scale. The department encompasses standards development, assurance model management, product innovation, and the commercial engine that ensures financial sustainability. The Product team at B Lab sets the direction for our core digital product, B Corp Certification. We focus on aligning with B Lab's theory of change, user needs, and delivery, ensuring work supports impact. Implementation happens through integrated, cross-functional squads that include Product Owners, Business Analysts, UX Designers, Engineers, and a Scrum Master. While Software Engineers sit in a separate department, we partner closely through shared delivery teams to plan, prioritize, and deliver together. Product Owners focus on specific feature areas, partnering closely with the Product Manager to translate product vision and strategy into prioritized plans and backlogs. The Product Manager role will support by providing strategic direction and cross-product alignment, to support Product Owners in the refinement and delivery process within their domains. Collaboration across teams is central to how we work, enabling cohesive delivery across complex systems like certification and assurance.The Product team also plays a key connective role across B Lab partnering with technology, operations, standards, and assurance to prioritize work thoughtfully and build products that drive meaningful impact at scale. About the Opportunity B Lab is seeking a Senior Product Manager of Certification who will serve as a technical product manager, translating the B Corp Certification strategy into a clear product direction and high-quality delivery. In this role, you'll own the end-to-end product lifecycle, clarifying user needs, defining outcomes and metrics, prioritizing a transparent, value-based roadmap, and driving execution across squads, while partnering with Standards, Assurance, and Software Engineering to ensure the product experience is intuitive, compliant, and scalable. B Lab recently launched a new version (v2.1) of the B Corp Certification standards, marking a significant evolution in how certification is defined and experienced. This role will build on the learnings from that release to iterate, improve, and strengthen the certification product over time. The Product Manager will play a key role in translating feedback from companies, auditors, and internal teams into clear priorities that continuously improve the certification experience. You will sit at the center of strategy and execution, working closely with a core product trio (UX and Solution Architect) to lay the foundation for certification experiences and partnering with delivery squads to bring those experiences to life. This role requires systems thinking, strong collaboration, and the ability to balance long-term strategy with near-term delivery across a complex, mission-driven organization. This is an exciting opportunity to influence one of B Lab's most critical products and help evolve how companies engage with and experience B Corp Certification. The role will be externally facing and serve as the primary steward and representative of the B Corp product, acting as the face of the product both internally and with the broader B Corp network and partners. Core Responsibilities Certification Product Vision & Strategy 30% Own the Certification product area strategy, driving evolution, enhancements, and innovations that improve the overall experience. Analyze sustainability trends, emerging standards, and competitor approaches in the impact space to inform product strategy and roadmap priorities. Conduct user research and gather direct feedback from companies, auditors, and internal teams to inform product decisions. Partner with UX and engineering to translate strategy considering technical feasibility, dependencies, and system constraints. Define and analyze qualitative and quantitative metrics to measure product success and inform strategic priorities. Enable Delivery - Planning & Prioritization 35% Translate product strategy into clear, prioritized features for delivery squads, managing dependencies to ensure coordinated and timely delivery. Work with Product Owners to break down the vision into their backlogs, enabling rapid delivery, gathering early feedback, and iterating to improve the experience. Support sprint planning, demos, and feature reviews to ensure teams deliver high-quality outcomes aligned with product objectives. Collaborate with Product Owners and bring insights from analytics and user feedback together with them to inform squad level backlog prioritization and iterative improvements on existing features. Collaboration & Governance 25% Facilitate clear communication of product vision, progress, and trade-offs across delivery squads, leadership, and the broader network. Participate in demos and stakeholder reviews to validate work and maintain transparency across teams. Partner closely with cross-functional teams to ensure alignment on priorities and deliverables. Flex 10% Participating in working groups, committees, or supporting on other projects Major Objectives/Project for the role in the first 6-12 months Understand the product, users, and ecosystem: Deeply understand the B Corp Certification process, user personas, and key workflows Refine certification product vision and strategy: Collaborate with UX Designer and Solution Architect to refine the foundational vision for Certification and establish guiding principles, success metrics, and long-term roadmap priorities. Establish yourself as the lead and collaborate to ensure alignment: Partner with delivery teams to translate strategy into clear priorities, ensure cohesive execution, manage dependencies, and maintain alignment across engineering, standards, assurance, and operations. Establish clear communication of priorities and trade-offs with the internal teams and network. About You 5+ years of experience in product management, including experience in technical or platform-oriented product environment Strategic Thinking - Sets product direction and connects decisions to long-term impact Agile/Scrum Processes - Hands-on experience in working in an Agile environment, collaborating with cross-functional teams to deliver iterative and valuable outcomes. User-Centered Design (UCD) - Knowledge of prototyping, usability testing, and applying UCD principles to create user-friendly products that meet business objectives. User Research - Ability to conduct user research, including interviews and synthesis of findings, to drive informed product decisions. Collaboration & Teamwork - Works effectively across cross-functional and matrixed teams without direct authority Communication - Clearly communicates priorities, intent, and trade-offs internally and externally Data-Driven Decision Making - Experience using data and analytics to inform product strategy, prioritize work, measure outcomes, and iterate on solutions; proficiency with Tableau or comparable business intelligence and analytics tools Planning & Prioritization - Translates strategy into clear, outcome-driven priorities Adaptability - Navigates change and iterates based on learning and feedback Fluency in English Compensation Details B Lab has a compensation plan that includes: An annual salary in the range of £85,000 - £91,000 based on skills and experience In your first year, you'll start with 20 vacation days in addition to national & bank holidays; this increases to 25 days after your third anniversary Additional time off during org- wide closures when the entire organization is closed (not including holidays) After your first year of employment - paid time off for community service, 40 hours of paid time off for professional development, and a professional development budget (we assess this PD budget annually) Additional floating holidays and personal days (prorated to start date) Medical and dental supplemental insurance for the employee through BUPA Life insurance benefit Income protection insurance Statutory pension Global travel insurance A remote-first workplace A flexible work environment with the ability to plan your work week around your personal commitments While this is a remote-first opportunity, the candidate filling this role must be a resident of the Netherlands, the UK, Pennsylvania, New York, or Brazil at the start of employment. Additionally . click apply for full job details
Freelance Spatial AI and Machine Learning Consultant Contract: February December 2026 Days: Up to 24 days total (typically 1 2 days per week, with higher demand in the first quarter) Location: Remote, UK-based Rate: Self employed day rate aligned with equivalent annual salary A national environmental charity is seeking an experienced Freelance Spatial AI and Machine Learning Consultant to help shape and deliver two innovative geospatial digital products. These tools one a predictive risk model, the other a computer vision system for detecting and classifying litter will play a key role in improving public spaces, reducing waste, and supporting future data integration. This is a unique opportunity to lead the strategic and technical development of cutting edge AI/ML systems that will have real world environmental impact. You will partner with the charity s Research & Intervention Lead, Project Director and in house Data Analyst to design, build, validate and embed robust AI/ML frameworks. Your expertise will guide the full lifecycle of both projects, ensuring technical excellence, reproducibility, and long term sustainability. Key ResponsibilitiesStrategic & Technical Leadership Review project objectives and shape the technical direction of both AI/ML products. Advise on model selection, training, testing and deployment strategies. Provide recommendations that consider scalability, licensing, futureproofing and cost effectiveness. Contribute to final recommendations on how the enhanced frameworks can support national scale litter prevention and resource targeting. Risk Model Review & Enhancement Evaluate the existing geospatial modelling pipeline, including architecture, data inputs, feature engineering and algorithm performance. Recommend improvements to workflows, feature sets and geospatial techniques. Support experimentation using predictive modelling approaches such as Random Forest and Gradient Boosting. Strengthen validation processes, including training/testing design, diagnostics and error analysis. Conduct independent quality assurance to assess robustness, stability and interpretability. Computer Vision System Development Define the vision, success criteria and performance targets for a new litter detection computer vision model. Develop a data acquisition and annotation strategy with strong QA processes. Evaluate alternative model families, annotation schemas and deployment architectures. Validate the end to end development plan, ensuring alignment with scope, timeline and complexity. Design evaluation and error analysis frameworks to measure real world performance and guide iteration. Advise on long term sustainability, technical debt reduction and modular upgrade pathways. Stakeholder & Project Management Manage milestones, dependencies and deliverables, keeping internal stakeholders aligned. Communicate technical concepts clearly to non technical audiences. Provide written technical notes and participate in short progress meetings. Capacity Building & Documentation Mentor internal staff on advanced predictive and spatial modelling methods. Review and contribute to clear, auditable technical documentation. Person SpecificationEssential Minimum 5 years professional experience in AI, predictive analytics and machine learning model development. Strong proficiency in spatial data science and GIS enabled modelling (QGIS, ArcGIS Pro or Python GIS stack). Skilled in PyTorch, Ultralytics YOLO and cloud data management (AWS or Azure). Experience working with UK socio environmental datasets (IMD, ONS, land use, accessibility). Experience integrating models into offline or on prem environments. Ability to identify risks early and propose practical mitigation strategies. Proven experience maintaining stakeholder alignment across project milestones. Right to work in the UK, ability to demonstrate contractor status, and professional indemnity insurance. Desirable Experience in environmental risk modelling, urban analytics or behavioural data analysis. Understanding of geostatistics, spatial interpolation and postcode level disaggregation. Familiarity with environmental behaviour change programmes. If you re excited by the opportunity to shape impactful AI systems that support cleaner, greener communities, we d love to hear from you. For more information, please contact Hannah at NFP People.
Feb 01, 2026
Full time
Freelance Spatial AI and Machine Learning Consultant Contract: February December 2026 Days: Up to 24 days total (typically 1 2 days per week, with higher demand in the first quarter) Location: Remote, UK-based Rate: Self employed day rate aligned with equivalent annual salary A national environmental charity is seeking an experienced Freelance Spatial AI and Machine Learning Consultant to help shape and deliver two innovative geospatial digital products. These tools one a predictive risk model, the other a computer vision system for detecting and classifying litter will play a key role in improving public spaces, reducing waste, and supporting future data integration. This is a unique opportunity to lead the strategic and technical development of cutting edge AI/ML systems that will have real world environmental impact. You will partner with the charity s Research & Intervention Lead, Project Director and in house Data Analyst to design, build, validate and embed robust AI/ML frameworks. Your expertise will guide the full lifecycle of both projects, ensuring technical excellence, reproducibility, and long term sustainability. Key ResponsibilitiesStrategic & Technical Leadership Review project objectives and shape the technical direction of both AI/ML products. Advise on model selection, training, testing and deployment strategies. Provide recommendations that consider scalability, licensing, futureproofing and cost effectiveness. Contribute to final recommendations on how the enhanced frameworks can support national scale litter prevention and resource targeting. Risk Model Review & Enhancement Evaluate the existing geospatial modelling pipeline, including architecture, data inputs, feature engineering and algorithm performance. Recommend improvements to workflows, feature sets and geospatial techniques. Support experimentation using predictive modelling approaches such as Random Forest and Gradient Boosting. Strengthen validation processes, including training/testing design, diagnostics and error analysis. Conduct independent quality assurance to assess robustness, stability and interpretability. Computer Vision System Development Define the vision, success criteria and performance targets for a new litter detection computer vision model. Develop a data acquisition and annotation strategy with strong QA processes. Evaluate alternative model families, annotation schemas and deployment architectures. Validate the end to end development plan, ensuring alignment with scope, timeline and complexity. Design evaluation and error analysis frameworks to measure real world performance and guide iteration. Advise on long term sustainability, technical debt reduction and modular upgrade pathways. Stakeholder & Project Management Manage milestones, dependencies and deliverables, keeping internal stakeholders aligned. Communicate technical concepts clearly to non technical audiences. Provide written technical notes and participate in short progress meetings. Capacity Building & Documentation Mentor internal staff on advanced predictive and spatial modelling methods. Review and contribute to clear, auditable technical documentation. Person SpecificationEssential Minimum 5 years professional experience in AI, predictive analytics and machine learning model development. Strong proficiency in spatial data science and GIS enabled modelling (QGIS, ArcGIS Pro or Python GIS stack). Skilled in PyTorch, Ultralytics YOLO and cloud data management (AWS or Azure). Experience working with UK socio environmental datasets (IMD, ONS, land use, accessibility). Experience integrating models into offline or on prem environments. Ability to identify risks early and propose practical mitigation strategies. Proven experience maintaining stakeholder alignment across project milestones. Right to work in the UK, ability to demonstrate contractor status, and professional indemnity insurance. Desirable Experience in environmental risk modelling, urban analytics or behavioural data analysis. Understanding of geostatistics, spatial interpolation and postcode level disaggregation. Familiarity with environmental behaviour change programmes. If you re excited by the opportunity to shape impactful AI systems that support cleaner, greener communities, we d love to hear from you. For more information, please contact Hannah at NFP People.
