Planning & Support Services Officer

Region : Lancashire

About the role

Our client is looking for a Planning and Support Services Officer to join their Repairs Team. This role is office based at Unit B3 Sykeside Drive, Accrington, BB5 5YE.

The Planning Support Services Officer will ensure that their Repairs team delivers a safe, reliable, quality, efficient responsive repairs and void maintenance service that matches their goal of placing customers at the heart of their service. You will support the effective delivery of responsive maintenance, gas and electrical servicing by providing an effective planning support function.

In the role, you will provide support to the operational management team in their roles of organising trade colleagues and supply chain to deliver the work required in your section. You will support management with productivity measures, work planning systems and ensuring the effective use of all resources including supply chain.

What are they looking for?

The successful candidate will have proven ability to work in a customer focused environment and experience of working in a similar function in another business. You should also have knowledge of Microsoft systems, Word and Excel.

What you can expect from them

They offer a competitive salary (of £24,550 per annum), a generous annual leave entitlement of 31 days plus bank holidays and a pension scheme with employer matched contributions of up to 10%. Your wellbeing matters to them, and they offer a health cash plan where you can claim back money for health care, access to a GP service and an employee assistance programme, along with access to discounts for you and your family to enjoy outside of work.

They are passionate about their people, enabling their development, with learning opportunities to progress both personally and professionally. This includes access to volunteer in their local communities or learn a new skill outside of work.

They have created a flexible working environment, with their WorkSpace, which is their approach that focuses on work being the thing that they do that makes a difference to their customers, not the place they go. You will be provided with all the ICT working equipment to enable you to undertake your role.

About them

They are one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.

They believe that everyone deserves a place to call their own, which is why they're committed to building 500 new homes each year. They do more than just provide a roof over their customers' heads, they're here to make a real difference.

In addition to creating positive spaces for their customers they continuously strive to create a positive and progressive workspace to enable their colleagues to achieve their full potential.

They embrace diversity and strive for diverse teams to create an inclusive culture which enables them to thrive and be representative of the communities that they serve. They want to ensure that everybody has an opportunity to be part of their recruitment processes and will therefore make reasonable adjustments to accommodate their candidates. Please let them know if there is anything they can do to assist you with their recruitment process via the email address below.

If candidates have any concerns / questions in relation to Covid-19 and the role at any stage of the recruitment and selection process they can contact the HR team and a member of the HR Team will be in touch.

Please note that they reserve the right to close the vacancy early prior to the closing date.