22.123 Transformation Support Manager
- Disclosure & Barring Service
- Sep 13, 2022
Full time
Executive
Job Description
The role of the Transformation Support Manager is to lead / manage the transformation support team on a day-to-day basis. The Transformation Support Manager is responsible for driving and overseeing th e development of team capability and capacity to support the delivery of directorate objectives and the Change and Transformation Plan .
The Transformation Support Manager enables the smooth running of change delivery by supporting change leads and project managers through the operation of processes and the co-ordination of actions and activities to support these.
This is a dynamic role, which requires the post holder to be a self-starter and driven to succeed in challenging circumstances using specialist skills and deep business knowledge. You will be pro-active, flexible, responsive to change, and possess the ability to proactively develop and maintain collaborative relationships.
The post holder will work closely with other disciplines to ensure that DBS systems and processes are continuously improved.
Responsibilities
Corporate Duties:
Representing DBS / Business Transformation Directorate at appropriate forums, as directed.
Supporting the delivery of the Business Transformation Directorates objectives.
Work as part of a wider directorate, bringing together skills and expertise into a single, coherent and enabling directorate.
Operational Delivery:
Management and development of the Transformation Support team, ensuring that they have the capabilities needed to support the scope of the directorate and supporting the delivery of the Profession Development Plan for the team.
Manage capacity planning through scheduling and allocation of team members to assignments, including the development and ownership of supporting processes, to support the delivery of the Change and Transformation plan and directorate objectives.
Identifying and monitoring of risks and issues including development of mitigating actions and escalate as appropriate. Identifying and working with related areas to manage interdependencies, ensuring that impacts are understood and appropriate actions undertaken.
Provision of reporting to support effective capacity planning.
Identifying, developing and maintaining of key stakeholder relationships across the DBS and with appropriate external parties.
Maintenance and oversight of capacity within your team.
Maintain positive working relationships with key stakeholders and provide timely and accurate information.
Support the Directorate with its different categories of change, continuous improvement, and transformation which includes DBS Excellence, Foundations and Safer Plus programmes.
ESSENTIAL CRITERIA:
DESIRABLE CRITERIA:
Behaviours
We'll assess you against these behaviours during the selection process:
Benefits
The DBS offers a number of excellent benefits for its employees. These can include:
The DBS vision and purpose is to make people safer by being a visible, trusted and influential organisation, providing an outstanding quality of service to all our customers and partners, where our people understand the important safeguarding contributions they make and feel proud to work here. To do this, the DBS is committed to being an employer that is able to attract, develop, retain and engage diverse talent that is representative of the communities we serve, and to be an organisation providing outstanding service to all our existing and new customers, who are diverse and have a range of different needs. We want all our staff to be able to bring their whole self to work.
Things you need to know
Security
Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.
Selection process details
This vacancy is using Success Profiles , and will assess your Behaviours and Experience.
To apply for this post, please provide:
- a CV setting out your career history (showing key responsibilities and achievements), along with
- a suitability statement (max. 750 words) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with particular reference to essential requirements and the key responsibilities listed.
AT INTERVIEW: A 10 minute presentation (Title will be provided to successful applicants with their interview invitation) and a behaviour based interview consisting of 4 questions on the following behaviours :
Developing Self and Others
Focus on continuous learning and development for self, others and the organisation as a whole.
Communicating and Influencing
Communicate purpose and direction with clarity, integrity and enthusiasm. Respect the needs, responses and opinions of others.
Working Together
Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources and support.
Making Effective Decisions
Use evidence and knowledge to support accurate, expert decisions and advice. Carefully consider alternative options, implications and risks of decisions.
SELECTION PROCESS DETAILS:
Advert Close Date: Tuesday 27th September 2022 at 11.55pm
Sift : w/c Wednesday 28th September 2022
Interviews: w/c Wednesday 5th October 2022
Success Profiles
During the application for this role, we will be using the Civil Service Success Profiles. You may find it helpful to read through Success Profiles online:
Feedback will only be provided if you attend an interview or assessment.
Nationality requirements
This job is broadly open to the following groups:
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Transformation Support Manager enables the smooth running of change delivery by supporting change leads and project managers through the operation of processes and the co-ordination of actions and activities to support these.
This is a dynamic role, which requires the post holder to be a self-starter and driven to succeed in challenging circumstances using specialist skills and deep business knowledge. You will be pro-active, flexible, responsive to change, and possess the ability to proactively develop and maintain collaborative relationships.
The post holder will work closely with other disciplines to ensure that DBS systems and processes are continuously improved.
- Occasional or regular travel may be required.
Responsibilities
Corporate Duties:
Representing DBS / Business Transformation Directorate at appropriate forums, as directed.
Supporting the delivery of the Business Transformation Directorates objectives.
Work as part of a wider directorate, bringing together skills and expertise into a single, coherent and enabling directorate.
Operational Delivery:
Management and development of the Transformation Support team, ensuring that they have the capabilities needed to support the scope of the directorate and supporting the delivery of the Profession Development Plan for the team.
Manage capacity planning through scheduling and allocation of team members to assignments, including the development and ownership of supporting processes, to support the delivery of the Change and Transformation plan and directorate objectives.
Identifying and monitoring of risks and issues including development of mitigating actions and escalate as appropriate. Identifying and working with related areas to manage interdependencies, ensuring that impacts are understood and appropriate actions undertaken.
Provision of reporting to support effective capacity planning.
Identifying, developing and maintaining of key stakeholder relationships across the DBS and with appropriate external parties.
Maintenance and oversight of capacity within your team.
Maintain positive working relationships with key stakeholders and provide timely and accurate information.
Support the Directorate with its different categories of change, continuous improvement, and transformation which includes DBS Excellence, Foundations and Safer Plus programmes.
ESSENTIAL CRITERIA:
- Ability to work to challenging timescales.
- Ability to proactively problem solve, identify associated impacts and work collaboratively with partners to resolve and mitigate.
- Able to translate and simplify detailed information into a clear, concise format that is understandable for a wider audience.
- Ability to work both in a team, or independently to deliver tasks and project outputs.
- Good standard of written and verbal communication.
- Experience of delivering projects.
- Experience of communicating with stakeholders at different levels.
- Experience of working in a culture of continuous delivery and improvement.
- Proficient in Microsoft Package such as Outlook, Excel, Word, and PowerPoint.
DESIRABLE CRITERIA:
- Experience of working in a Project/Programme environment using Waterfall and Agile project methodology.
- Proficient in the use of SharePoint.
- Have a working understanding of Business Analysis / Business Change / Project Management methodologies.
Behaviours
We'll assess you against these behaviours during the selection process:
- Developing Self and Others
- Communicating and Influencing
- Making Effective Decisions
- Working Together
Benefits
The DBS offers a number of excellent benefits for its employees. These can include:
- Generous annual leave entitlement
- Excellent maternity, paternity and adoption schemes (after a qualifying period)
- Commitment to the health and wellbeing of our employees
- Employee Assistance Programme
- Flexible working opportunities
- Eyecare voucher scheme
- Occupational Health Service including referrals for counselling and physiotherapy
- 24/7 Counselling and Wellbeing Service
- A Civil Service Pension with an average employer contribution of 27%
The DBS vision and purpose is to make people safer by being a visible, trusted and influential organisation, providing an outstanding quality of service to all our customers and partners, where our people understand the important safeguarding contributions they make and feel proud to work here. To do this, the DBS is committed to being an employer that is able to attract, develop, retain and engage diverse talent that is representative of the communities we serve, and to be an organisation providing outstanding service to all our existing and new customers, who are diverse and have a range of different needs. We want all our staff to be able to bring their whole self to work.
Things you need to know
Security
Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.
Selection process details
This vacancy is using Success Profiles , and will assess your Behaviours and Experience.
To apply for this post, please provide:
- a CV setting out your career history (showing key responsibilities and achievements), along with
- a suitability statement (max. 750 words) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with particular reference to essential requirements and the key responsibilities listed.
AT INTERVIEW: A 10 minute presentation (Title will be provided to successful applicants with their interview invitation) and a behaviour based interview consisting of 4 questions on the following behaviours :
Developing Self and Others
Focus on continuous learning and development for self, others and the organisation as a whole.
Communicating and Influencing
Communicate purpose and direction with clarity, integrity and enthusiasm. Respect the needs, responses and opinions of others.
Working Together
Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources and support.
Making Effective Decisions
Use evidence and knowledge to support accurate, expert decisions and advice. Carefully consider alternative options, implications and risks of decisions.
SELECTION PROCESS DETAILS:
Advert Close Date: Tuesday 27th September 2022 at 11.55pm
Sift : w/c Wednesday 28th September 2022
Interviews: w/c Wednesday 5th October 2022
Success Profiles
During the application for this role, we will be using the Civil Service Success Profiles. You may find it helpful to read through Success Profiles online:
Feedback will only be provided if you attend an interview or assessment.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
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