Retail Innovation Lead

WELCOME TO KFC

Welcome to Kentucky Fried Chicken. Our world famous chicken restaurant brand all started with one cook, Colonel Harland Sanders, who created a finger lickin' good recipe more than 75 years ago, a list of secret herbs and spices scratched out on the back of the door to his kitchen. He started travelling by car to different restaurants and cooked his fried chicken on the spot for restaurant owners. He did this at the age of 65. If the owner liked the chicken, they would enter into a handshake agreement to sell the Colonel's chicken. Legend has it that Colonel Sanders heard 1009 "No's" before he heard his first yes. The Colonel's story still inspires us today. It reminds us how grit, perseverance, dedication and ambition along with hard work can create success; regardless of your age or where you come from.

Our purpose as an employer is to empower our people to find their own secret recipe in life too.

ABOUT THE ROLE

KFC UKI is looking to bring on board a talentedRetail Innovation Lead.We want someone who not only LOVES chicken but has a real passion for growth and delivering winning results.

We are looking for a superstar who willlead transformational initiatives that unlock our ability to be more agile in how we sell our finger-lickin' good chicken to our consumers.You will drive the innovation roadmap and own the end-to end process from ideation to restaurant roll-out, building commercial business cases, and cementing franchisee relationships. You will also be responsible for developing thought leadership around new processes, equipment and technology around the brand's retail channels.

WHAT YOU'LL DO:

• You will lead a multi-discipline team to identify new opportunities, set-up problem solving sessions, develop hypotheses, manage research & analysis, shape requirements, build, test & scale new innovations. You are customer-focused, ensuring our future innovation actively benefits their order journey.
• You will define and shape the investments for new retail technologies or optimisation of current platforms to unlock opportunities that were not feasible previously.
• You will define the strategy and roadmap for Agile Menus, serving the most relevant & dynamic menu offer to guests depending on day part or their personal meal occasion.
• You will lead the development and implementation of identified big bets. You will set up a strong project team who will see each initiative to fruition.
• You will manage senior stakeholders and recommend investment & resource decisions.
• You will identify relevant digital trends that can inform and impact disruptive retail transformations for the organisation.
• You will build strong relationships with our Leadership Team and Franchise owners to drive and implement the growth plan.

WHAT WE'D LOVE FROM YOU

EXPERIENCE

• You have 5+ years' experience in either management consulting, digital and marketing transformation, e-commerce and/or retail industry.
• You have a broad business knowledge, from managing P&L to developing & implementing new product & propositions to market. You also are gifted in analysing data and churning out actionable insights from it.
• You have a strong project management experience, managing multiple initiatives simultaneously. You also have experience leading people and delivering results through a team.
• You have a growth mindset - you'll be connecting the dots in fresh ways to make amazing things happen. You are not afraid to stretch boundaries and think outside of the box to get results. The industry is constantly changing, we need a pioneer to help cement KFC's leadership as the go-to-brand for your fried chicken.
• You have an experimental mindset - you create the motivation to constantly experiment, test hypotheses that will advance our growth ambitions. You have the ability to deal with failure and to fail forward - learning from the results and informing the next proposition to test.
• You have the ability to cut through the jargon and speak fluent "consumer" but with our brand and menu vision at the very heart of your ideas will be a real benefit.
• You have proven ability to effectively prioritise and lead complex cross-functional projects.
• You have advanced analytical experience (Excel required, Programming Languages a plus). You have excellent visual presentation skills.
• You are a highly articulate communicator with gravitas and executive presence. You have strong internal and external stakeholder management abilities.

DESIRED QUALIFICATIONS:

• You have worked on menu management projects and are well-versed with menu management technologies available in market.
• You have experience working with Digital Technology teams to deliver products to market. You have a good understanding of digital and emerging channels.

ABOUT YOU

• You are a leader with stretch to grow in the business and a strong ability to collaborate and take people with you as you lead them towards your vision.
• You see yourself as a people grower and team player and love to get stuck in.
• You are assertive, with the confidence to be voice of authority, and are not afraid to do what is best for the team.
• You bring a high-energy and a passionate outlook to the job and can influence those around you.
• You are a highly strategic thinker, passionate about disruption and innovation but pragmatic in your execution.
• You may be the nextRetail Innovation Leadbut you're a future Chief Customer Officer, your ambition and hunger for the next move will see you thrive in our culture of building great international careers.
• You will bring your own special secret recipe to the KFC team culture.

JOIN THE KFC TEAM: What's in it for you?

Here's some of what you can expect: REWARD, PROGRESSION AND LOTS OF RECOGNITION

A career with KFC offers much more than just fantastic earning potential. We reward achievement with amazing incentives and benefits, including;

• Your workplace: We can offer flexibility - our RSC is in Woking.
• Fry-YAY - Finish up at 1pm every Friday (All year round)
• Bonus - We work hard and do our best work to succeed together. When the company and individual goals are reached, you'll be rewarded through our bonus scheme.
• Generous pension with up to 11% company contribution
• Private healthcare with the option to increase to include family cover
• Flexible and Voluntary benefits including Dental Insurance, Health Screening and Gym Discounts.
• Insurances - All colleagues are covered by our life and income protection insurance which provides protection and peace of mind.
• Annual holiday allowance starts at 25 days with the option to buy or sell up to 5 extra days per year
• After 5 years' service, annual holiday allowance increases to 30 days
• Wellness - We want you to be your best self, so you'll have access to lots of wellbeing initiatives and programmes, including:
• Recharge Days - an additional 5 days per year to disconnect from our day-to-day (in addition to annual and bank holidays).
• Wellbeing Gift - £50 to invest in an app that will help your personal health and well-being
• Wellbeing Reimbursement - A fund to claim back costs throughout the year that support your well-being such as vitamins subscriptions, language lessons, gym membership.
• Sanctus - 1:1 Mental Health coaching sessions.
• 'Leave me the cluck alone time' - an hour per day outside of your lunch break to step away from your screen.
• Virtual Commute -time blocked out in our diaries to give space without meetings to start and finish the day the most effective way.
• Study Support may be available for job-related qualifications
• Parental Leave - We offer enhanced paid leave and flexible return to work options for those important times.
• Colleague Discount - If you love KFC as much as we do, our staff discount makes it even more affordable.

KFC can be a sociable company if that's your thing, and we strive to incorporate our company value of fun whenever we can from payday drinks to weekly sports clubs; there's extensive wellness and mental health support with Sanctus Training and yoga classes so you can choose how little or how much you get involved.

If this all sounds like you and you are keen to join a global, dynamic and ambitious company you can thrive in, then get in touch!