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British Heart Foundation (BHF) are undertaking an exciting customer transformation programme to drive incremental income and make it easy for customers to both give and get help to achieve their goals through better identifying, predicting and meeting our customer needs. Our transformation programme is implementing Adobe Customer Data Platform (CDP) and Campaign plus Microsoft Dynamics 365 Customer Engagement to provide great customer experience across different channels. The Adobe capability is a suite of Marketing Technology tools with two main elements, Adobe CDP and Campaign. CDP will be used as the master for all our B2C customer data. It will unify cross-channel data and bring together various online and offline data sources, managing customer consent to create a real time single customer view. Adobe Campaign will be a marketing orchestration platform to design and build customer journeys, managing cross-channel campaigns through email, SMS and direct mail, using data from Adobe CDP. Microsoft D365 Customer Engagement will also manage customer interactions and relationships, acting as the master for all B2B customer data for the purpose of prospect, lead and customer management, hold B2C customer records and associated interactions with BHF. It will also provide a unified platform for Customer Services to deliver more personalised experiences for customers, and be an essential component of the single customer view combining customer information with product centric data. About the role As our Senior Product Owner, you'll lead the strategic development, implementation, and continuous improvement of Adobe Experience Cloud solutions at BHF. You'll have a deep understanding of Adobe's suite of products, including Adobe Campaign V8, Adobe Real-Time CDP, Adobe Customer Journey Analytics, and Adobe Profile Orchestration. You'll work closely with stakeholders, development teams, and business units to drive innovation, enhance customer experiences, and deliver measurable business outcomes. We are mid implementation at present, and our approach is to initially use a Managed Service, via PWC, to implement and support technology and run campaigns on our behalf initially, before we create new internal capability and transition back into BHF. As this role develops to cover all requirements to support the programme you'll be given the opportunity to support our Customer Transformation Director and act as a key member of our leadership team, supporting on activities such as ways of working, capability build, content optimisation, Target Operating Model, and other leadership activities. What you'll be doing: Defining and owning the vision, strategy, and roadmap for Adobe Experience Cloud solutions in alignment with business objectives. Planning, prioritizing and overseeing the ongoing delivery of product enhancements and features based on business value, customer needs, and market trends. Contributing to the Product Chapter, helping shape product standards and best practices across the organisation. Driving innovation by identifying new use cases through customer analyses to best leverage emerging Adobe capabilities. Managing integrations with the wider Digital ecosystem including SiteCore Microsoft CE and OneTrust overseeing the maintenance of customer compliance and the ongoing development of customer intelligence to continuously drive personalisation and ongoing impact from our Adobe investment. Managing alignment with wider Customer technologies across the Microsoft platforms including CRM and Customer Service Act as the bridge between business stakeholders, technology teams, and Adobe partners to ensure alignment on objectives and priorities. Work closely with marketing, data, and IT teams to optimize customer journeys and personalization strategies. Lead and support Agile development teams, ensuring smooth delivery of Adobe-related initiatives using Agile methodologies. Collaborate with UX/UI designers, engineers, and analysts to develop, test, and refine digital experiences. Ensure high-quality implementation of Adobe solutions, conducting UAT and performance testing as needed. Define and track key performance indicators (KPIs) on an ongoing basis to measure success and continuously optimize Adobe solutions. Oversee the use of Power BI and Customer Journey Analytics to drive data-driven decision-making and enhance user engagement. Ensure that all Adobe implementations comply with data privacy regulations (e.g., GDPR & DPA). Maintain governance frameworks for content management, data collection, and marketing automation. About you An experienced product leader, you'll thrive in complex environments and know how to bring people together to deliver impactful digital products. You'll bring: Proven experience as a Product Owner, Digital Product Manager, or similar role within the Adobe ecosystem. Strong expertise in Adobe Experience Manager (AEM) - Adobe Campaign V8, Adobe Real-Time CDP, Adobe Customer Journey Analytics, and Adobe Profile Orchestration. Experience of managing GDPR Compliance and Customer Consent Data Experience working in an Agile environment, managing backlogs, and defining user stories. Ability to translate business needs into technical requirements and vice versa. Strong analytical skills with a data-driven mindset. Excellent stakeholder management and communication skills. Working arrangements This is a blended role, where your work will be dual located between your home and our London office. At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. In the initial months, two days per week may be required as you get up to speed and as we work closely with internal teams and partners for implementation. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. About us Our people are at the heart of everything we do. By funding research across six decades, we've helped keep millions of hearts beating and millions of families together. We're investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases. We value and respect every individual's unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Interview process First stage interviews will be held, via MS Teams. Second stage interviews will be held, in person, at our London offices How to apply It's quick and easy to apply for a role at BHF. Just click on the apply button below. All you'll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role's criteria. As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Junior Technical Support Engineer Hyde Park, London (with travel to all parks) The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year. We are now looking for a Junior Technical Support Engineer to join us on a full-time basis, working 36 hours per week, for a six-month fixed term contract. The Benefits - Salary of £27,864 - £31,393 per annum, depending on experience (pro rata) - 26 days' annual leave (pro rata) plus public holidays - Pension scheme (3% employee contribution; up to 10% employer contribution) - Private medical insurance and healthcare cash plan - Employee assistance programme and access to mental health first aiders - Learning and development opportunities - Cycle to work scheme - Offices in a beautiful location This is an exciting opportunity for a customer-focused IT professional with first-line support experience and a Microsoft 365 qualification to join our dedicated organisation. You ll have the chance to build your IT support experience and develop an impressive portfolio of expertise whilst enjoying plenty of learning and development opportunities to help you grow. So, if you're ready to take the next step in your IT career while supporting the vital work of a national charity, we d love to hear from you. The Role As a Junior Technical Support Engineer, you will provide essential first-line IT support to ensure the smooth operation of our infrastructure across multiple sites. Working with the IT Infrastructure Manager and senior engineers, you will resolve helpdesk incidents, provide on-site technical support, and maintain hardware across park locations. You will also conduct account administration tasks such as password resets, access management in Active Directory, and assisting third-party providers during site visits. Additionally, you will: - Support desktop installations, printer maintenance, and basic network troubleshooting - Respond to hardware and software queries by phone or email - Help develop IT strategy through technical input and ongoing learning - Gather infrastructure data and contribute to documentation efforts About You To be considered as a Junior Technical Support Engineer, you will need: - Experience working in a busy office environment, providing 1st line support to colleagues - Excellent customer service skills - Microsoft 365 Fundamentals qualification - A full, valid driving licence Other organisations may call this role 1st Line Support Technician, Trainee Technical Support Engineer, Service Desk Technician, Helpdesk Support Technician, IT Support Technician, or Technical Support Analyst. We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as a Junior Technical Support Engineer, please apply via the button shown. Successful candidates will be appointed on merit.

Mobile IT Support Person 22,000 - 30,000 + Monday to Friday + Company Car + Training + Progression Bristol/Gloucester Do you have basic IT experience and looking to start a mobile role, in a job that offers lots of training and the opportunity to be exposed to a wide variety of IT skills as you progress your way up? On offer is a fantastic opportunity to join a long-standing company that have been going for over 40 years and are known for providing cutting-edge ICT support and technology solutions to schools across the UK. With a newly redefined management structure, the company is focused on innovation, adaptability, and empowering educators, students, and institutions to thrive in an increasingly digital world. In this role, you will be a Mobile IT Support Engineer and you will be providing on-site technical support by diagnosing and resolving basic hardware, software, and network issues across various client locations to begin with. They will be responsible for setting up, configuring, and maintaining IT equipment, troubleshooting technical problems, and ensuring smooth operation of IT systems, all while delivering efficient, high-quality service to schools and businesses. On offer is an exciting opportunity for an IT support Engineer to quickly progress into a more senior role within a rapidly growing company. You will develop your technical skill set through being exposed to a wide variety of technologies and industry sectors. The Role: Identifying and fixing IT and Technical related issues Offering IT Support to customers Providing assessments and advice Travelling across the Southwest The Person: Basic Understanding of IT Driving license Commutable to Wotton on edge Reference: BBBH19770A Keywords : IT Support, Office 365, Cloud Services, Network Security, Design and Branding, IT Support Engineer, IT Support Technician, Managed Service Provider, IT, Word, Excel, Bristol, Gloucester, Wotton on Edge If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As a Senior Manager/ Manager you will be responsible for managing a portfolio of projects and for the timely delivery of services. You will work closely and support Directors and Partners with engagements. You will be expected to contribute toward marketing and business development initiatives. You will be involved in a range of valuation and advisory engagements relating to financial products (derivatives and cash based) across all asset classes that will include both contentious and non-contentious matters. Such engagements will also include risk related matters such as the modelling of default risk. You will also assist with the development of valuation models and modelling techniques for financial assets ranging from complex derivatives and structured products to other hard to value instruments that are complex due to illiquidity or a lack of observable market data inputs. You'll be someone with: Master's degree in Finance, Economics, Mathematics, Statistics, Engineering or Computer Science from a reputable university. Strong professional interest in the fields of finance and financial instrument valuation, hedging and structuring. Significant valuation or credit risk experience gained ideally from a major financial institution or another professional services firm. Intellectual curiosity and an analytical mind-set. An interest in applying tools from finance, mathematics, and data science to provide pragmatic and robust solutions to real-world problems. Strong knowledge of mathematics as applied to finance and hands on experience of the valuation of financial products or credit risk modelling. Desirable previous valuation or credit risk modelling experience or the building and / or validating model libraries obtained from within a leading investment house or buy-side firm. Strong attention to detail and able to maintain high levels of accuracy whilst working to tight deadlines. Ability to put together clear and concise papers setting out modelling approaches and valuation techniques applied. Proficiency in a number of valuation techniques and modelling of interest, credit and equity risks Some programming skills in a high-level language (e.g., Python, R, MATLAB, Excel VBA) and/or experience with econometric software packages (e.g., STATA, SAS). Effective written and verbal communication skills. Excellent academic background with potentially a professional qualification in quantitative finance or other related financial discipline (e.g., CFA, FRM, PRM, CAIA, CQF) You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

2nd Line IT Technician £28,000 - £30,000 Monday to Friday, 9:00am - 5:30pm South Wales + On-site Client Work Are you an experienced IT technician who enjoys solving complex technical problems and providing hands-on support? Hatched Talent Solutions is proud to be partnering with a well-regarded IT services company in South Wales to recruit a 2nd Line IT Technician to join their growing support team. This is a key role, supporting both in-house teams and clients across a variety of environments. You'll act as the technical bridge between 1st line support and senior engineers-handling cloud services, networks, servers, and more advanced diagnostic work. What you'll be doing: - Responding to and resolving 2nd line technical issues, both remotely and on customer sites. - Supporting cloud infrastructure, networking, servers, and complex diagnostics. - Assisting the 1st line team with escalated technical queries and mentoring where needed. - Liaising directly with clients to troubleshoot problems and deliver clear, helpful guidance. - Evaluating new technologies and software to stay ahead of the curve. - Performing system checks, updates, and OS re-installations as required. What we're looking for: - At least 3 years of experience in IT support, including cloud, hardware, and software administration. - Strong knowledge of Microsoft Windows, networking (DNS/IP), and Office 365 admin. - Familiarity with Microsoft Azure and VoIP systems is highly desirable. - A full UK driving licence (this role includes on-site visits). - Professional, reliable, and customer-focused with excellent communication skills. - Comfortable working independently and as part of a team. Bonus skills (not essential but great to have): - Microsoft certifications (e.g. MCP, MCSA, or MCSE). - PowerShell experience. - Previous experience in specifying and building cloud-based solutions. Why apply? - Work in a varied and hands-on role with a mix of office and field-based tasks. - Be part of a company that values your input and invests in new tech and training. - Full-time, stable position in a supportive team with career development opportunities.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We have an exciting opportunity for someone with an Information Technology or Computer Science background to work within BDOs Innovation & Technology Group based in London. BDO is an accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. The firm's specialist Innovation & Technology Group, based in the London, at the Baker Street office, comprises engineers, software programmers and scientists as well as specialist finance professionals such as auditors and tax accountants all of whom are experienced in claiming R&D tax relief. The Innovation and Technology team provide the following services: UK R&D Tax Relief R&D Allowances (RDAs) Grants Patent Box International R&D Relief The successful candidate will get the opportunity to work as part of the wider Corporate Mergers & Acquisitions (CMA) tax team, in a diverse team of highly successful tax and industry specialists. The CMA team provides bespoke taxation services to its clients and deals with all queries from basic compliance through to high-level advisory work. It prepares tax returns and computations, carries out tax planning/consultancy work, and deals with HMRC, clients and third parties. The role and key responsibilities This is a client facing role where the consultant will be working with customers from a wide range of industry sectors undertaking development activities within their field. A key aspect for this role will be the ability to translate complex ideas into non-technical concepts and communicate these to a broad client base. You'll also be: Undertaking the technical assessment of claims and reviewing technical summaries to ensure a compelling description(s) has been drafted before submission to the HMRC Identifying qualifying R&D projects and expenditure through participation in technical discussions with clients Ensuring R&D claims meet the requirements of the relevant tax legislation and guidelines (the new joiner will be trained in-house on tax matters through a thorough a comprehensive internal induction and training programme)Undertaking costing and tax technical reviews or liaising effectively with technical tax staff on the preparation of tax documents comprising these R&D claims for submission to HMRC Supporting R&D Tax Relief claims in the event of HMRC R&D enquiries Continuously developing your own knowledge and skills to keep technical knowledge up to date You will be required to work closely with the senior staff of our clients across the relevant sectors and will be responsible for analysing all aspects of their R&D projects. You will play an active role in developing technical reports of clients' projects and taking part in extensive client communication. As well as working directly with existing clients, you will also be offered the chance to support business development opportunities and cross-sector claims. We're looking for someone with: A recognised university degree (MEng, MSc or PhD) in a field of Information Technology or Computer Software, with a minimum of 3-4 years working as an R&D tax practitioner. Experience working with software clients or software related R&D claims as an R&D tax practitioner, with strong sector knowledge. Experience in dealing with technological challenges faced by industry professionals, such as software architectural design, the enhancement or improvement of software development processes, development of new tools/APIs and improvement to existing tools/APIs. Strong understanding of all costing and tax technical aspects of R&D claims, as well as practical experience in applying them over both SME and RDEC claims. This includes being able to identify and effectively deal with all risk elements that may arise. Excellent communication (both spoken and written), curiosity, awareness and an interest in the fields of science, technology and innovation. Ability to swiftly adapt to and learn about different industry sectors such as automotive, aerospace, civil, defence, food & drink, life sciences, electronics etc. Interact readily with other technical and finance professionals, have outstanding interpersonal skills and excel in eloquence and concise summary of information. Strong attention to detail and first-time accuracy is essential, as well as an interest in project and company finances, strong numerical ability and the application of tax treatment. Proactive approach to new work opportunities, whilst being a team player and having the ability to work on your own initiative. Ability to project a professional, credible image, trustworthy and able to maintain strict confidentiality. Ability to travel to clients' premises for meetings and on-site reviews as well as other offices as needed. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Senior Systems Engineer Full time - Permanent Location - Sheffield What's in it for you? 45k to 55k basic salary 25 days annual leave plus 8 bank holidays, plus buy/sell up to 5 days leave per year Hybrid working - 2 to 3 days from home per week Flexible start and finish Times - Start between 7-10am and finish between 3-6pm, plus Flexi Fridays Pension contributions are 4.5% employer, subject to a 5% contribution by the employee Employee Health Cash Plan Life assurance Professional Membership Fees paid for What you'll be doing: You'll be involved in programming PLC / SCADA control systems. You'll be involved throughout the whole software/systems lifecycle, from design through coding to testing, installation and configuration, and documentation (working throughout to full QA procedures) specifically production of design specifications and Test Specifications You'll produce and support network designs, using network protocols such as serial networks and system integration Modbus RTU/TCP, OPC Classic, OPC UA, Profibus/ProfiNet PA/DP / topology / server redundancy Where will you be doing it? Our client is a leading system integrator that was founded over 50 years ago. What you'll need: You'll need a minimum of 5 years relevant experience preferably in control systems / automation applications, You'll have proven experience in developing PLC and SCADA software for major manufacturers e.g. Rockwell, GE, Siemens, Schneider, Triconex. We appreciate your CV may not be up to date. No problem, just apply and we'll deal with that later. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

Technical Account Manager - ISV, ES - ANZ Job ID: Amazon Web Services Australia Pty Ltd As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers for software industries in building applications and services on the AWS platform. You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues. TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle. You have demonstrable experience in providing operational best practice guidance in two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development. You preferably have software engineering, SRE and / or external customer-facing experience with the ability to clearly articulate and present to small and large audiences. Experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or another similar technical role another similar technical role is highly preferred. A day in the life Every day will bring new and exciting challenges on the job while you: • Act as a single point of contact to Enterprise Accounts • Understand your customers outcomes and business goals • Make AWS service improvement recommendations that fit with your customer strategy and architecture • Evaluate, analyze and present periodic reviews of operational performance to customers • Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning • Champion and advocate for customer requirements within AWS (e.g. feature request) • Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns • Share knowledge and innovate with some of the leading technologists around the world • Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible • Plan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWS BASIC QUALIFICATIONS - Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development. - Software Engineering, SRE and/or external customer-facing experience with the ability to clearly articulate and present to small and large audiences. - 5+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical roles. PREFERRED QUALIFICATIONS - Computer Science or Math background. - Working knowledge of software development practices and technologies - Experience working with AWS technologies - Solid understanding of technology budget management Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year. We are now looking for a Junior Technical Support Engineer to join us on a full-time basis, working 36 hours per week, for a six- month fixed term contract. The Benefits Salary of £27,864 - £31,393 per annum, depending on experience (pro rata) 26 days' annual leave (pro rata) plus public holidays Pension scheme (3% employee contribution; up to 10% employer contribution) Private medical insurance and healthcare cash plan Employee assistance programme and access to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful location This is an exciting opportunity for a customer-focused IT professional with first-line support experience and a Microsoft 365 qualification to join our dedicated organisation. You ll have the chance to build your IT support experience and develop an impressive portfolio of expertise whilst enjoying plenty of learning and development opportunities to help you grow. So, if you're ready to take the next step in your IT career while supporting the vital work of a national charity, we d love to hear from you. The Role As a Junior Technical Support Engineer, you will provide essential first-line IT support to ensure the smooth operation of our infrastructure across multiple sites. Working with the IT Infrastructure Manager and senior engineers, you will resolve helpdesk incidents, provide on-site technical support, and maintain hardware across park locations. You will also conduct account administration tasks such as password resets, access management in Active Directory, and assisting third-party providers during site visits. Additionally, you will: Support desktop installations, printer maintenance, and basic network troubleshooting Respond to hardware and software queries by phone or email Help develop IT strategy through technical input and ongoing learning Gather infrastructure data and contribute to documentation efforts About You To be considered as a Junior Technical Support Engineer, you will need: Experience working in a busy office environment, providing 1st line support to colleagues Excellent customer service skills Microsoft 365 Fundamentals qualification A full, valid driving licence Other organisations may call this role 1st Line Support Technician, Trainee Technical Support Engineer, Service Desk Technician, Helpdesk Support Technician, IT Support Technician, or Technical Support Analyst. We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as a Junior Technical Support Engineer, please apply via the button shown. Successful candidates will be appointed on merit.

Assistant Network Manager / 2nd Line Technician Reigate - Onsite in School. 30k - 33k Benefits: A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils SAGE Employee Benefits. 2 years death in salary 3% pension contribution Sage benefits scheme (discounts) MS Vouchers 3 month after probation - progression plan 25 days holiday, 5 days for Xmas and get it all off. BH just given. Holiday at holiday Our client is looking for a IT Engineer based on a client site to work as part of our managed service team.looking for an Assistant Network Manager based on a client site to work as part of our managed service team. Key Tasks ICT Support Service on-site Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Mentor junior colleagues To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. Technical Expertise Connect up and check hardware for normal operation. Set up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set up and checking of networked PCs. Perform basic maintenance tasks for user accounts. Use simple utilities to change information on the intranet. Follow instructions to run basic network monitoring reports or utilities. Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Maintain a software library and store original copies of installed applications. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans. Follow instructions to implement school backup and virus protection procedures. Record requests accurately in a support log. Retrieve details of previous requests if an enquiry is made. Investigate a request for support, record diagnostic information and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. Holiday Work Potential to be called out to work in project teams during the holidays. Other Actively monitor school, LEA/LA and legal responsibilities. Develop relevant H&S procedures and ensure that all ICT users follow appropriate practice. Ability to self-regulate Any other tasks that the Technical Management Team, or the Company Directors feel are appropriate Work Experience Requirements Experience in a helpdesk or support environment. Education Requirements Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator ( MCSA ), Microsoft Certified Systems Engineer ( MCSE or equivalent, demonstrable experience. Other specialist IT specific qualifications i.e.: Aruba, Cisco, HP or other Enterprise level software/hardware. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

FDM is a global business and technology consultancy seeking a Java Software Developer to work for our client within the finance sector. This is initially a 6-month contract with the potential to extend and will be a hybrid role that will be based in London. Our client is seeking an experienced Java Software Developer who has experience in Trade Capture, Settlements, Risk/PnL across any asset classes. The successful candidate will join a team of 8 developers working on the new Trade Capture and PnL platform which is written in Java17 and utilises Kubernetes, Kafka and Calypso. The goal of the project is to migrate all trade capture, lifecycle and PnL functionality from the existing legacy tech stack on to the new platform. Responsibilities Develop and maintain high-performance Java applications Deliver a result that will require little if any developer involvement post go-live Troubleshoot and optimise code to ensure efficiency and scalability Provide 3rd level support as and when required Proactively find the most pressing actions and confirm direction with the team Collaborate with people of all experience and abilities Share knowledge and best practice with those who need it and willingly learn from others Participate in all design discussions and contribute to its development Engage directly with people across the organisation, from technology infrastructure through to front office Requirements Strong working knowledge and experience with Java Demonstrable experience with Spring, ideally Spring Boot 3 Understanding of DB: MSSQL and Calypso Experience with Kafka and working on a system at scale Understanding of MicroService / Container with demonstrable experience on either on-prem or cloud-based orchestration platforms Experience working in a financial services environment, ideally cross-asset experience and a knowledge of structuring and trade lifecycle Knowledge of trade capture, settlements, risk/PnL across any asset classes Why join us? Career coaching and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more Access to the Buy As You Earn share scheme About FDM We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 4,000 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Are you looking for a Senior Embedded Software role based in Newark-on-Trent? My client, a leading manufacturer of Human Machine Interfaces are looking for a Senior Embedded Software Engineer to join their site in Newark-on-Trent. Key Responsibilities of the Senior Embedded Software Engineer job in Newark-on-Trent: Lead the design and development of embedded software for HMI products. Deliver and validate robust bare-metal firmware, optimised for performance and reliability. Manage software specifications, technical reports, and documentation to professional standards. Guide and mentor senior engineers and other team members. Lead IP creation and support innovation initiatives across the company. Provide technical input for commercial proposals, including cost and delivery estimates. Take ownership of firmware change management, feature updates, and fault diagnosis. Support cross-functional teams including production engineering, R&D, and test teams. Conduct and support electrical testing and debugging activities. Define and manage software tasks, ensuring timely project delivery in line with requirements. Contribute to continuous improvement of software development processes and standards. Required Skills for the Senior Embedded Software Engineer job in Newark-on-Trent: Bachelor's or Master's degree in Computer Science, Electronics, or Computer Engineering. Extensive experience developing embedded C firmware in electronics manufacturing environments. Strong background in bare-metal development, peripheral configuration, and real-time control. Solid understanding of layered software architectures and modular code design. Proficient with communication protocols: SPI, I2C, I2S, UART, USB, CAN, Ethernet. Comfortable with automated testing, unit testing, and implementing reusable code libraries. Hands-on experience with Git, Jira, and modern software development workflows. Proficiency with development environments and toolchains (e.G., IDEs, versioning systems, debugging tools). Advanced skills in Microsoft Office (Excel, Word, PowerPoint, Outlook). If this Senior Embedded Software Engineer job in Newark-on-Trent could be of interest, please send your CV to (url removed) or call Ben on (phone number removed) / (phone number removed).

Join Barclays as an Engineering Manager for Operational Support Systems and Tools, where you'll play a key role in supporting the growth and evolution of our OSS capabilities. As the company establishes six new functions to strengthen its operational support landscape, you will help build and lead a new engineering team to drive this transformation. We're hiring two Engineering Managers - one aligned to Network Assurance and the other focused on OSS & Tools Product Design & Management. This is a unique opportunity to contribute to the development of strategic platforms and services in a dynamic, large-scale technology environment. To be successful in this role, you will need the following: Expertise designing and delivering products for Zero touch operations, closed loop auto-remediation and AIOps across the Network, Infra and Edge platforms. An industry Expert in fine-grain Network Assurance and Observability. Hands-on expertise in End-to-end Solution design and Architecture, Systems Integration, Low-Level Component Design and Agile Methodologies within Network OSS domain. Expertise building scalable software solutions using Open-source technologies and leveraging industry standard integrations like TMF APIs, Netconf, etc. Expert level experience in designing solutions for large scale Service Provider or Enterprise Networks in these domains - Order management, Inventory Management, Provisioning/Activation, Discovery & Reconciliation, Alarm Management, Performance Management, Test & Diagnostics, Network Plan and Build. Demonstrable experience with Large scale streaming pipeline based analytics and AI ML based RCA and Remediation. Strong knowledge and demonstrable hands-on experience with Open-source and standards like eTOM, TMF SID, OpenAPI, ETSI NFV, etc. Other highly valued skills include: Hands on Expertise in Designing scalable architecture systems and ability to craft frameworks to deploy the same (zero-touch pipelines). Expertise in IaaS and programming (python or similar) and knowledge of scalable software architectures (micro-services etc). Expertise in Public, Private and Hybrid Cloud technologies across broad Network (physical and wireless), deployment models and usage of Infrastructure as Code. Demonstrable experience of product development leadership in one or more of these domains - Service Assurance, fulfilment, Provisioning, Activation, Inventory Management or Workflow Orchestration. Experience with NetSecDevOps way of working and experience in delivering runbooks, Network Service Models and blueprints for enablement of Zero Touch Ops. You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The successful candidate will be based in 1CP, London. Purpose of the role To lead and manage engineering teams, providing technical guidance, mentorship, and support to ensure the delivery of high-quality software solutions, driving technical excellence, fostering a culture of innovation, and collaborating with cross-functional teams to align technical decisions with business objectives. Accountabilities Lead engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives. Oversee timelines, team allocation, risk management and task prioritisation to ensure the successful delivery of solutions within scope, time, and budget. Mentor and support team members' professional growth, conduct performance reviews, provide actionable feedback, and identify opportunities for improvement. Evaluation and enhancement of engineering processes, tools, and methodologies to increase efficiency, streamline workflows, and optimize team productivity. Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development. Enforcement of technology standards, facilitate peer reviews, and implement robust testing practices to ensure the delivery of high-quality solutions. Vice President Expectations Contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures. Define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. Be a subject matter expert within own discipline and will guide technical direction. Lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. Train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

Control Systems Engineer / Senior Control Systems Engineer Location: Burton upon Trent Salary: Circa 40,000 - 45,000 (depending on experience) A fantastic opportunity has arisen for a Control Systems Engineer or Senior Control Systems Engineer to join a forward-thinking team focused on designing and testing automated control software solutions. This role offers a great chance to work in a thriving engineering company involved in critical infrastructure and industrial services, including sectors such as food and beverage, utilities, and water treatment. Key Responsibilities: Design and test control software applications for PLCs and HMIs, ensuring seamless integration with industrial processes. Conduct functional testing of all software applications and ensure safe on-site installation and commissioning. Produce and maintain high-quality technical documentation, including Functional Design Specifications (FDS) and Software Design Specifications (SDS). Collaborate closely with clients to understand their requirements and present tailored design concepts. Ensure compliance with relevant regulatory and safety standards. Participate in site testing and commissioning at client locations. Essential Skills and Experience: Strong experience in designing and programming PLCs, with Rockwell Control-Logix experience essential. Siemens and Mitsubishi hardware experience is a plus. Proficient in HMI programming and experience with various HMI platforms. Knowledge of SCADA systems and network setup for Automation TCP/IP. Experience with on-site testing and commissioning of electrical and control systems. Knowledge of the food and beverage, utilities, or water treatment industries is an advantage. A degree or equivalent qualification in Electrical Engineering, Control Systems, or a related field. A full, clean UK driving licence. Benefits: Competitive salary and benefits package. Opportunities for career progression and professional development within a growing company. A collaborative and innovative work environment. If you're a driven engineer looking to advance your career and contribute to the development of cutting-edge control systems, apply now to join this exciting team! Posted by Claire Male Search and Selection, proudly working in partnership with Nelson Permanent Placements