Job Description: Mars Petcare and Royal Canin have recently embarked on ambitious business transformation aiming to digitalize the core operating model of the enterprise for the global business units. EOS Transformation Program, in Royal Canin, will deploy industry best practices end to end business processes and tools. The Digital Core model comprises adoption of the SAP S/4 ERP standard model and common/segment edges systems, enabling interoperability across Pet Nutrition and Royal Canin petcare divisions. The transformation aims to deliver efficiency, effectiveness, and technical modernization to support business growth ambitions, drive operational excellence and remove business continuity risks. Royal Canin is also running in parallel and in line with the OGSMs 2030 a massive Digitalization at scale agenda across all Enterprise functions with another critical strategic enabler: Data and Analytics (D&A) which also reports to the global CDIO. Through those transformations, Royal Canin Architecture will aim to have a S/4 HANA ERP Core, enabled by radical standardization and adoption of SAP EML/CPG Industry Now enabled best processes. This S/4 ERP Core, Edge Systems (with many new ones like Salesforce or OMP) and Analytics Platforms will be supported by multiple Initiatives that are based on SAP & non-SAP Technologies like BTP-Datasphere, SAP Analytics Cloud, Mars Data Lake and possibly other common edge systems to enable interoperability and further adherence to Mars Inc Operating Model. Moreover, this new tech ecosystem will have to interact with the specific differentiated Royal Canin and Petcare Digital Services (D2C, Royal start, Vet Services or Global Digital platforms like DAM, CRM, CDP, PIM, ) The role The newly established role of Global Chief Architect for Royal Canin is pivotal in leading the architectural endeavors of the Global Royal Canin transformation initiatives. This role is instrumental in ensuring the success of the transformations by mapping current technological capabilities, identifying inherent gaps, and guiding Enterprise Architects, Solution Architects, Platform, Data and Security Architects. Collaboration with Process Owners, the Analytics Community, COE teams, and Deployment teams is essential to align the overall architectural strategy with business objectives and the Royal Canin & Petcare Digital strategy, adhering to the vision of the transformation programs and technological best practices. Accountable for the comprehensive architecture and its governance across Petcare divisions for Digital Core transformation and all interdependent programs, this role represents Royal Canin in Corporate/Enterprise architecture groups, advocating for collaborative design decisions and incorporating Royal Canin's business considerations. Throughout the program's various phases, from strategic architectural decisions, business architecture reviews, and governance choices to ensuring a successful system build and expediting the global rollouts, this role is crucial. It ensures that key design decisions for EOS, Run & Grow DT and D&A are forward-thinking, adhere to clean core and radical standardization principles, and safeguard operational imperatives whilst optimizing TCO and Digital Operating Model. Working in tandem with the CDIO and his global Digital Leadership group, the jobholder ensures that the Digital strategy is in sync with architectural requirements and vision. What are we looking for? Industry leading expertise in building and delivering ERP Technology Strategy for a large-scale CPG (or adjacent industry) organisation Successful experience, established over several years, to perform architecture leadership within a Technology environment Ability to navigate complex matrix organisation Motivational and thought leading People leadership of managing team of senior Enterprise Architects. Provide architectural direction to Enterprise Architects, Business Architects and Solution Architects. 10 to 15 years working with SAP ECC or S/4 ERP and interfacing CPG industry solutions architecture Hands-on enterprise architecture experience leading and providing solutions to large and complex IT environments. Support Cross segment large business transformation programs by leading Enterprise Architecture Team Ensure Enterprise Architecture principles and guidelines are adopted across SAP and Non-SAP Technology Stacks Support Extensibility, Clean Core, Micro Services and Composable Architecture discussions and arrive at the best possible design. Work with SAP and other Product vendors to understand product Roadmaps and work with internal business Transformation Teams of Technical Stack enhancements. Review and enhance best practices to meet fast-changing technology improvements and business requirements. Provide guidance to Business Integrator (BI) and Systems Integrator (SI) teams regarding Process Governance, Enterprise tools like Signavio, SAP Solutions Manager, SAP CALM, SAP BODS, Info Steward, ER Studio, Datasphere, One Lake, LeanIX and ServiceNow Provide guidance to BI and SI teams on end-to-end business processes execution with Edge systems. Work collaboratively with SAP and Non-SAP Infrastructure, Cloud Hosting, Network, Security Architecture Teams, BI and SI resources. Works Collaboratively with other Segment Enterprise Architects and act as Technology SME where required. Strong problem analysis, negotiating and influencing skills. Proven track record of delivering results in the following Business Capabilities/Solutions: E2E Planning, WMS, OMS, PLM, Logistics, Financial Systems, Sales & Marketing systems, Data Warehouse, Data Lake and overall Enterprise Architecture. What will be your key responsibilities? Royal Canin Transformation Architect Leadership (leading the EOS architecture team): Develop and maintain enterprise architecture goals, segment strategies, industry trends and divisional needs related to the Digital Core Transformation across Petcare Divisions Integrate Enterprise and Segment products and services required to meet various Segment and Divisional needs Design and oversee implementation of end-to-end integrated systems. Cultivate relationships with Digital Technologies management in Petcare/RC and with other Enterprise leaders. Maintain in-depth knowledge of the organization's technologies and architecture. Develop and maintain current and planned state architectural blueprints. Develop and maintain an aspirational architectural road map for the enterprise. Communicate architectural decisions, plans, goals and strategies. Gain organizational commitment for enterprise level architecture and infrastructure initiatives. Provide architectural direction to Enterprise Architects, Business Architects and Solution Architects. Technology Leadership: System architecture: Define and implement overall Architecture roadmap for Royal Canin Digital Transformation Ensure overall Digital Core Architecture follows the best practices, limiting technology choices to Enterprise and Segment Standards Provide Enterprise and Segment specific as well as outside-in perspectives to support architecture roadmap and decisions Deliver architectural initiatives that drive value and improve efficiency that is aligned to business strategy. Communicate architectural decisions, plans, goals and strategies. Gain organizational commitment for enterprise level architecture and infrastructure initiatives. People Leadership: Manage a team of senior enterprise architects, coach and mentor architects, designers and other technical resources Provide architectural direction to Enterprise Architects, Business Architects and Solution Architects. Stakeholder management: partner with Architects, Process Owners, engage and influence data teams, regional and global teams, and be able to challenge the status quo Build effective team: create a strong organization capable to design, build and deploy the best architecture for the business requirements Change management: Support roll out Industrialization by providing the roadmaps, transition models, technical strategies and processes Contribute to ARB (Architecture Review Board) and other Architecture Assessment and Governance processes Collaborate, develop, communicate and deploy Enterprise Architecture processes. Deploy and maintain an Enterprise Architecture repository and tool set, house architecture documentation and artifacts Operational excellence: Maintain in-depth knowledge of IT industry best practices, technologies, architectures and emerging technologies. Develop architectural metrics and reports for the executive team, business and IT management. Technology Roadmap: Develop Technology roadmaps and standards for the enterprise, work with service and Implementation teams responsible in multiple domains and sub-domains to get them enforced and maintained. What can you expect from Mars? Work with over 140,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus . click apply for full job details
Jun 17, 2025
Full time
Job Description: Mars Petcare and Royal Canin have recently embarked on ambitious business transformation aiming to digitalize the core operating model of the enterprise for the global business units. EOS Transformation Program, in Royal Canin, will deploy industry best practices end to end business processes and tools. The Digital Core model comprises adoption of the SAP S/4 ERP standard model and common/segment edges systems, enabling interoperability across Pet Nutrition and Royal Canin petcare divisions. The transformation aims to deliver efficiency, effectiveness, and technical modernization to support business growth ambitions, drive operational excellence and remove business continuity risks. Royal Canin is also running in parallel and in line with the OGSMs 2030 a massive Digitalization at scale agenda across all Enterprise functions with another critical strategic enabler: Data and Analytics (D&A) which also reports to the global CDIO. Through those transformations, Royal Canin Architecture will aim to have a S/4 HANA ERP Core, enabled by radical standardization and adoption of SAP EML/CPG Industry Now enabled best processes. This S/4 ERP Core, Edge Systems (with many new ones like Salesforce or OMP) and Analytics Platforms will be supported by multiple Initiatives that are based on SAP & non-SAP Technologies like BTP-Datasphere, SAP Analytics Cloud, Mars Data Lake and possibly other common edge systems to enable interoperability and further adherence to Mars Inc Operating Model. Moreover, this new tech ecosystem will have to interact with the specific differentiated Royal Canin and Petcare Digital Services (D2C, Royal start, Vet Services or Global Digital platforms like DAM, CRM, CDP, PIM, ) The role The newly established role of Global Chief Architect for Royal Canin is pivotal in leading the architectural endeavors of the Global Royal Canin transformation initiatives. This role is instrumental in ensuring the success of the transformations by mapping current technological capabilities, identifying inherent gaps, and guiding Enterprise Architects, Solution Architects, Platform, Data and Security Architects. Collaboration with Process Owners, the Analytics Community, COE teams, and Deployment teams is essential to align the overall architectural strategy with business objectives and the Royal Canin & Petcare Digital strategy, adhering to the vision of the transformation programs and technological best practices. Accountable for the comprehensive architecture and its governance across Petcare divisions for Digital Core transformation and all interdependent programs, this role represents Royal Canin in Corporate/Enterprise architecture groups, advocating for collaborative design decisions and incorporating Royal Canin's business considerations. Throughout the program's various phases, from strategic architectural decisions, business architecture reviews, and governance choices to ensuring a successful system build and expediting the global rollouts, this role is crucial. It ensures that key design decisions for EOS, Run & Grow DT and D&A are forward-thinking, adhere to clean core and radical standardization principles, and safeguard operational imperatives whilst optimizing TCO and Digital Operating Model. Working in tandem with the CDIO and his global Digital Leadership group, the jobholder ensures that the Digital strategy is in sync with architectural requirements and vision. What are we looking for? Industry leading expertise in building and delivering ERP Technology Strategy for a large-scale CPG (or adjacent industry) organisation Successful experience, established over several years, to perform architecture leadership within a Technology environment Ability to navigate complex matrix organisation Motivational and thought leading People leadership of managing team of senior Enterprise Architects. Provide architectural direction to Enterprise Architects, Business Architects and Solution Architects. 10 to 15 years working with SAP ECC or S/4 ERP and interfacing CPG industry solutions architecture Hands-on enterprise architecture experience leading and providing solutions to large and complex IT environments. Support Cross segment large business transformation programs by leading Enterprise Architecture Team Ensure Enterprise Architecture principles and guidelines are adopted across SAP and Non-SAP Technology Stacks Support Extensibility, Clean Core, Micro Services and Composable Architecture discussions and arrive at the best possible design. Work with SAP and other Product vendors to understand product Roadmaps and work with internal business Transformation Teams of Technical Stack enhancements. Review and enhance best practices to meet fast-changing technology improvements and business requirements. Provide guidance to Business Integrator (BI) and Systems Integrator (SI) teams regarding Process Governance, Enterprise tools like Signavio, SAP Solutions Manager, SAP CALM, SAP BODS, Info Steward, ER Studio, Datasphere, One Lake, LeanIX and ServiceNow Provide guidance to BI and SI teams on end-to-end business processes execution with Edge systems. Work collaboratively with SAP and Non-SAP Infrastructure, Cloud Hosting, Network, Security Architecture Teams, BI and SI resources. Works Collaboratively with other Segment Enterprise Architects and act as Technology SME where required. Strong problem analysis, negotiating and influencing skills. Proven track record of delivering results in the following Business Capabilities/Solutions: E2E Planning, WMS, OMS, PLM, Logistics, Financial Systems, Sales & Marketing systems, Data Warehouse, Data Lake and overall Enterprise Architecture. What will be your key responsibilities? Royal Canin Transformation Architect Leadership (leading the EOS architecture team): Develop and maintain enterprise architecture goals, segment strategies, industry trends and divisional needs related to the Digital Core Transformation across Petcare Divisions Integrate Enterprise and Segment products and services required to meet various Segment and Divisional needs Design and oversee implementation of end-to-end integrated systems. Cultivate relationships with Digital Technologies management in Petcare/RC and with other Enterprise leaders. Maintain in-depth knowledge of the organization's technologies and architecture. Develop and maintain current and planned state architectural blueprints. Develop and maintain an aspirational architectural road map for the enterprise. Communicate architectural decisions, plans, goals and strategies. Gain organizational commitment for enterprise level architecture and infrastructure initiatives. Provide architectural direction to Enterprise Architects, Business Architects and Solution Architects. Technology Leadership: System architecture: Define and implement overall Architecture roadmap for Royal Canin Digital Transformation Ensure overall Digital Core Architecture follows the best practices, limiting technology choices to Enterprise and Segment Standards Provide Enterprise and Segment specific as well as outside-in perspectives to support architecture roadmap and decisions Deliver architectural initiatives that drive value and improve efficiency that is aligned to business strategy. Communicate architectural decisions, plans, goals and strategies. Gain organizational commitment for enterprise level architecture and infrastructure initiatives. People Leadership: Manage a team of senior enterprise architects, coach and mentor architects, designers and other technical resources Provide architectural direction to Enterprise Architects, Business Architects and Solution Architects. Stakeholder management: partner with Architects, Process Owners, engage and influence data teams, regional and global teams, and be able to challenge the status quo Build effective team: create a strong organization capable to design, build and deploy the best architecture for the business requirements Change management: Support roll out Industrialization by providing the roadmaps, transition models, technical strategies and processes Contribute to ARB (Architecture Review Board) and other Architecture Assessment and Governance processes Collaborate, develop, communicate and deploy Enterprise Architecture processes. Deploy and maintain an Enterprise Architecture repository and tool set, house architecture documentation and artifacts Operational excellence: Maintain in-depth knowledge of IT industry best practices, technologies, architectures and emerging technologies. Develop architectural metrics and reports for the executive team, business and IT management. Technology Roadmap: Develop Technology roadmaps and standards for the enterprise, work with service and Implementation teams responsible in multiple domains and sub-domains to get them enforced and maintained. What can you expect from Mars? Work with over 140,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus . click apply for full job details
If you are passionate about customer service, creating joy by building amazing solutions and impacting lives by making things easier then please apply. We would love to consider you for this position. We strive to connect members of our community so they could learn from each other's experiences. We are building this culture of trust that embodies our core values, and we are looking to add a few more BOLD Enthusiasts to this amazing BOLD Community. If you happen to know a BOLD Enthusiast, please ask them to make an introduction as 90% of our hires are through referrals. Job Description: The Principal NetSuite Consultant is a senior delivery expert responsible for leading the end-to-end implementation, customization, and optimization of NetSuite ERP systems. This individual brings deep techno-functional expertise, hands-on Suite Script development skills, and the ability to guide cross-functional teams through complex technical and business challenges. Key Responsibilities : Own the technical architecture, design, and delivery of NetSuite ERP projects. Lead SuiteScript development: scripts, workflows, custom forms, fields, dashboards. Manage complex data migrations, custom reports, and mass data processing. Coordinate functional and technical discovery sessions with clients. Create detailed technical documentation, flow diagrams, and integration specs. Oversee system testing, deployment, and post-go-live issue resolution. Drive system performance tuning, error troubleshooting, and scalability improvements. Mentor functional and technical consultants across projects. Required Qualifications : 8-10 years ERP implementation experience, with 5+ years in NetSuite. Expert-level skills in Suite Script, workflows, and NetSuite configuration. Experience with integrations involving CRM, Accounting, Inventory, or eCommerce systems. Strong analytical mindset and hands-on delivery track record. Bachelor's degree in computer science or related technical field. Preferred Skills : Experience with tools like Salesforce, SAP, QuickBooks, or other ERP/CRM platforms. Ability to work across multiple projects and fast-paced environments. Advanced Excel and data analysis capabilities. Knowledge of NetSuite performance optimization and API use. What We Offer Competitive salary and benefits Dollar Pegging Internet and Gym Reimbursements. Company Sponsored Subsidized Lunch Paid holidays and vacations Medical outpatient reimbursement and inpatient facility. Opportunities to make a difference in a small, yet highly productive environment. Provident Fund Employee Centric Benefits and Policies.
Jun 16, 2025
Full time
If you are passionate about customer service, creating joy by building amazing solutions and impacting lives by making things easier then please apply. We would love to consider you for this position. We strive to connect members of our community so they could learn from each other's experiences. We are building this culture of trust that embodies our core values, and we are looking to add a few more BOLD Enthusiasts to this amazing BOLD Community. If you happen to know a BOLD Enthusiast, please ask them to make an introduction as 90% of our hires are through referrals. Job Description: The Principal NetSuite Consultant is a senior delivery expert responsible for leading the end-to-end implementation, customization, and optimization of NetSuite ERP systems. This individual brings deep techno-functional expertise, hands-on Suite Script development skills, and the ability to guide cross-functional teams through complex technical and business challenges. Key Responsibilities : Own the technical architecture, design, and delivery of NetSuite ERP projects. Lead SuiteScript development: scripts, workflows, custom forms, fields, dashboards. Manage complex data migrations, custom reports, and mass data processing. Coordinate functional and technical discovery sessions with clients. Create detailed technical documentation, flow diagrams, and integration specs. Oversee system testing, deployment, and post-go-live issue resolution. Drive system performance tuning, error troubleshooting, and scalability improvements. Mentor functional and technical consultants across projects. Required Qualifications : 8-10 years ERP implementation experience, with 5+ years in NetSuite. Expert-level skills in Suite Script, workflows, and NetSuite configuration. Experience with integrations involving CRM, Accounting, Inventory, or eCommerce systems. Strong analytical mindset and hands-on delivery track record. Bachelor's degree in computer science or related technical field. Preferred Skills : Experience with tools like Salesforce, SAP, QuickBooks, or other ERP/CRM platforms. Ability to work across multiple projects and fast-paced environments. Advanced Excel and data analysis capabilities. Knowledge of NetSuite performance optimization and API use. What We Offer Competitive salary and benefits Dollar Pegging Internet and Gym Reimbursements. Company Sponsored Subsidized Lunch Paid holidays and vacations Medical outpatient reimbursement and inpatient facility. Opportunities to make a difference in a small, yet highly productive environment. Provident Fund Employee Centric Benefits and Policies.
About the Role: Grade Level (for internal use): 14 As head of engineering over the Commercial Connectivity value stream you will be responsible for architecting, developing, and managing key enablers for the business's success. This includes Commercial Desktop, a new platform which integrates with Salesforce to support internal workflows across Ratings' Commercial and Finance teams, as well as a suite of shared business service and content distribution channels. Your work will enable internal teams to improve operational processes and is accountable for distribution of Ratings content to external platforms such as Ratings Website, Ratings360, RatingsDirect, and RatingsXpress. You will engage with stakeholders across Ratings' Commercial and Finance functions. You'll work closely with stakeholders across S&P Global divisions and will establish a close working relationship with counterparts within the corporate technology team to align and support corporate and cross-divisional initiatives. You will manage a global staff of software engineers across value streams and partner with your Product Management and Quality peers to support agile scrum teams across the globe. Key Responsibilities: Product Development Implement the overall technical strategy for product development, ensuring alignment with business objectives and market demands Architect high-performance, scalable, and reliable services that meet the needs of cross-functional teams, with a focus on modularity, maintainability, and reusability of solutions Collaborate with product management, design, and other stakeholders to define product roadmaps and ensure timely, high-quality delivery of features Oversee the development of new product features and enhancements, ensuring that they are scalable, reliable, and meet customer needs Leadership & Team Development Lead and inspire a team of software engineers, architects, and engineering managers, ensuring high performance and professional growth Cultivate a high-performance culture, emphasizing accountability, innovation, collaboration, and quality Establish and maintain development processes, methodologies, and best practices that ensure high-quality product delivery and operational efficiency Mentor and guide engineering leadership, providing direction on both technical and operational aspects of product development. Technical Oversight & Innovation Oversee the architecture and design of complex software systems, ensuring robust and scalable solutions Balance technical priorities with business goals to deliver innovative products while ensuring operational efficiency Lead the adoption of modern technologies, tools, and frameworks that improve software performance, scalability, and maintainability Stay current with industry trends, emerging technologies, and best practices to drive innovation within the engineering team Cross Functional Collaboration Serve as the primary technical liaison between engineering, senior leadership, other departments, other divisions, and corporate stakeholders to ensure clear communication and alignment on priorities Partner with product management, UX/UI design, marketing, and other cross-functional teams to align on product vision, goals, and deliverables Manage and resolve dependencies across teams, ensuring smooth and efficient project execution Operational Excellence & Risk Management Identify and mitigate technical risks and obstacles, ensuring that the product development pipeline runs smoothly and efficiently. Ensure the security, performance, and scalability of products through proactive monitoring and improvements. Ensure adherence to high coding standards, software quality, and efficient development processes, including continuous integration and deployment practices Implement key performance indicators (KPIs) to track the progress of product development initiatives, ensuring milestones are met. Qualifications: Experience: 15+ years of experience in software engineering, with at least 5+ years in a senior leadership role and managing software teams. Proven track record of leading and scaling engineering teams in a product-focused environment Extensive experience in software development lifecycle management, from product conception through deployment and iteration Experience in managing large-scale, complex product development efforts and ensuring cross-functional team alignment Technical Skills: Strong technical background with hands-on experience in modern software development technologies (e.g., Java, Python, microservices, cloud platforms like AWS, Azure, etc.) Expertise in software architecture, data architecture, and system design, with an ability to lead and influence technical decision-making. Drive innovation toward building high-scalable, real-time data pipelines and data distribution solutions Experience with enterprise integration patterns, including event-driven architectures and messaging systems Leadership & Collaboration: Comfortable acting as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives. Exceptional leadership, communication, and interpersonal skills, with the ability to motivate and engage teams across multiple disciplines. Manage multiple stakeholders, complex projects, and large cross-product collaborations. Influence peer leaders and senior stakeholders across the business, product, and technology teams. Ability to balance short-term tactical needs with long-term strategic goals. Education: Bachelor's degree in Computer Science, Computer Engineering, or related field (or equivalent experience). About S&P Global Ratings : S&P Global Ratings is the world's leading provider of independent credit ratings. Our ratings are essential to driving growth, providing transparency and helping educate market participants so they can make decisions with confidence. We have more than 1 million credit ratings outstanding on government, corporate, financial sector and structured finance entities and securities. We offer an independent view of the market built on a unique combination of broad perspective and local insight. We provide our opinions and research about relative credit risk; market participants gain independent information to help support the growth of transparent, liquid debt markets worldwide. S&P Global Ratings is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit . About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence , pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you and your career need to thrive at S&P Global. Our benefits include: . click apply for full job details
Jun 16, 2025
Full time
About the Role: Grade Level (for internal use): 14 As head of engineering over the Commercial Connectivity value stream you will be responsible for architecting, developing, and managing key enablers for the business's success. This includes Commercial Desktop, a new platform which integrates with Salesforce to support internal workflows across Ratings' Commercial and Finance teams, as well as a suite of shared business service and content distribution channels. Your work will enable internal teams to improve operational processes and is accountable for distribution of Ratings content to external platforms such as Ratings Website, Ratings360, RatingsDirect, and RatingsXpress. You will engage with stakeholders across Ratings' Commercial and Finance functions. You'll work closely with stakeholders across S&P Global divisions and will establish a close working relationship with counterparts within the corporate technology team to align and support corporate and cross-divisional initiatives. You will manage a global staff of software engineers across value streams and partner with your Product Management and Quality peers to support agile scrum teams across the globe. Key Responsibilities: Product Development Implement the overall technical strategy for product development, ensuring alignment with business objectives and market demands Architect high-performance, scalable, and reliable services that meet the needs of cross-functional teams, with a focus on modularity, maintainability, and reusability of solutions Collaborate with product management, design, and other stakeholders to define product roadmaps and ensure timely, high-quality delivery of features Oversee the development of new product features and enhancements, ensuring that they are scalable, reliable, and meet customer needs Leadership & Team Development Lead and inspire a team of software engineers, architects, and engineering managers, ensuring high performance and professional growth Cultivate a high-performance culture, emphasizing accountability, innovation, collaboration, and quality Establish and maintain development processes, methodologies, and best practices that ensure high-quality product delivery and operational efficiency Mentor and guide engineering leadership, providing direction on both technical and operational aspects of product development. Technical Oversight & Innovation Oversee the architecture and design of complex software systems, ensuring robust and scalable solutions Balance technical priorities with business goals to deliver innovative products while ensuring operational efficiency Lead the adoption of modern technologies, tools, and frameworks that improve software performance, scalability, and maintainability Stay current with industry trends, emerging technologies, and best practices to drive innovation within the engineering team Cross Functional Collaboration Serve as the primary technical liaison between engineering, senior leadership, other departments, other divisions, and corporate stakeholders to ensure clear communication and alignment on priorities Partner with product management, UX/UI design, marketing, and other cross-functional teams to align on product vision, goals, and deliverables Manage and resolve dependencies across teams, ensuring smooth and efficient project execution Operational Excellence & Risk Management Identify and mitigate technical risks and obstacles, ensuring that the product development pipeline runs smoothly and efficiently. Ensure the security, performance, and scalability of products through proactive monitoring and improvements. Ensure adherence to high coding standards, software quality, and efficient development processes, including continuous integration and deployment practices Implement key performance indicators (KPIs) to track the progress of product development initiatives, ensuring milestones are met. Qualifications: Experience: 15+ years of experience in software engineering, with at least 5+ years in a senior leadership role and managing software teams. Proven track record of leading and scaling engineering teams in a product-focused environment Extensive experience in software development lifecycle management, from product conception through deployment and iteration Experience in managing large-scale, complex product development efforts and ensuring cross-functional team alignment Technical Skills: Strong technical background with hands-on experience in modern software development technologies (e.g., Java, Python, microservices, cloud platforms like AWS, Azure, etc.) Expertise in software architecture, data architecture, and system design, with an ability to lead and influence technical decision-making. Drive innovation toward building high-scalable, real-time data pipelines and data distribution solutions Experience with enterprise integration patterns, including event-driven architectures and messaging systems Leadership & Collaboration: Comfortable acting as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives. Exceptional leadership, communication, and interpersonal skills, with the ability to motivate and engage teams across multiple disciplines. Manage multiple stakeholders, complex projects, and large cross-product collaborations. Influence peer leaders and senior stakeholders across the business, product, and technology teams. Ability to balance short-term tactical needs with long-term strategic goals. Education: Bachelor's degree in Computer Science, Computer Engineering, or related field (or equivalent experience). About S&P Global Ratings : S&P Global Ratings is the world's leading provider of independent credit ratings. Our ratings are essential to driving growth, providing transparency and helping educate market participants so they can make decisions with confidence. We have more than 1 million credit ratings outstanding on government, corporate, financial sector and structured finance entities and securities. We offer an independent view of the market built on a unique combination of broad perspective and local insight. We provide our opinions and research about relative credit risk; market participants gain independent information to help support the growth of transparent, liquid debt markets worldwide. S&P Global Ratings is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit . About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence , pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you and your career need to thrive at S&P Global. Our benefits include: . click apply for full job details
Senior Director, Product Management - Lead to Order Process Role Summary: Do you love challenges and thrive in a fast-paced, high-growth environment? Are you a collaborative learner who wants to make a lasting impact on our company's success? Do you think of creative solutions to complex problems and solve them? Do you have experience managing complex, transformative, and innovative technology products, and programs? If so, this role is for you. We are seeking an outstanding Product Management Leader to drive future of our Go-to-Market sales systems, specifically focused on customer success management, professional services, territory management, forecasting, sales enablement, conversational intelligence solutions . You will partner with our segments, regions, global sales operations, digital, commercial engineering, customer to cash and data & analytics teams to lead the global product strategy and roadmap. You will oversee the process, business requirements gathering, design, bring industry best practices, trends and issues, and innovative solutions to our Sales organization. You will validate from a business process prospective that the overall solution design meets and supports the business goals and/or objectives, as identified in the visioning sessions and through general interactions. The ideal candidate will bring technology-enabled, large-scale Business Transformation experience and knowledge of industry trends, leveraging this credibility as a strategic advisor to our Sales teams. Critical to the role is the ability to think strategically about business and technical challenges as you drive efficiencies and quick innovation available on our Go-to-Market Systems. You will possess strong facilitation and synthesis skills, with the ability to align diverse stakeholders on a common path forward, ensuring Business and IT executives embrace joint ownership for results. About the Role In this opportunity as Senior Director, Product Management - Lead to Order Process, you will: Define and execute a best-in-class Lead-to-Order strategy to meet organization strategy and goals Facilitate & drive conversations through workshops at multiple levels including but not limited to business process discovery / design etc. Understand overall business goals / objectives for programs / projects in collaboration with Sales Ops and key business stakeholders Be able to strategize with stakeholders on how they can improve their business Bring industry and/or business process best practice expertise to the stakeholders Proactively recommend requirements and/or process improvements to the stakeholders Oversee elicitation of the business requirements (user stories) through the management of the Business Process Analysts during the requirements gathering phase Partner with the product managers to set and align business priorities Be responsible for validating that the delivered product meets the strategic business objectives through activities such as demos, UAT, etc. Support business development based on their expertise About You You're a fit for the role of Senior Director, Product Management - Lead to Order Process, if your background includes: 10+ years in enterprise-level technology transformation programs Salesforce, Conga (other CPQ) product knowledge and solution design strongly desired. Experience in systems design, business strategy, product management, Agile, Program Governance, Experience Design, Change Management and/or Value Realization Knowledge of the concepts, practices, procedures, and deliverables associated with solution development, implementation, and operational readiness Ability to analyze and synthesize complex information, working in situations where data may be absent or ambiguous and creative approaches are required Results-oriented, impact driven and strategic thinker that enjoys helping stakeholders from current state to future state Creative, high-energy, entrepreneurial self-starter comfortable running initiatives and programs independently within a "start up-paced" company Thrive working collaboratively and cross-functionally, particularly with Sales, Solution and Technical Architects, Designers and External Partners What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $154,000 - $286,000. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented . click apply for full job details
Jun 15, 2025
Full time
Senior Director, Product Management - Lead to Order Process Role Summary: Do you love challenges and thrive in a fast-paced, high-growth environment? Are you a collaborative learner who wants to make a lasting impact on our company's success? Do you think of creative solutions to complex problems and solve them? Do you have experience managing complex, transformative, and innovative technology products, and programs? If so, this role is for you. We are seeking an outstanding Product Management Leader to drive future of our Go-to-Market sales systems, specifically focused on customer success management, professional services, territory management, forecasting, sales enablement, conversational intelligence solutions . You will partner with our segments, regions, global sales operations, digital, commercial engineering, customer to cash and data & analytics teams to lead the global product strategy and roadmap. You will oversee the process, business requirements gathering, design, bring industry best practices, trends and issues, and innovative solutions to our Sales organization. You will validate from a business process prospective that the overall solution design meets and supports the business goals and/or objectives, as identified in the visioning sessions and through general interactions. The ideal candidate will bring technology-enabled, large-scale Business Transformation experience and knowledge of industry trends, leveraging this credibility as a strategic advisor to our Sales teams. Critical to the role is the ability to think strategically about business and technical challenges as you drive efficiencies and quick innovation available on our Go-to-Market Systems. You will possess strong facilitation and synthesis skills, with the ability to align diverse stakeholders on a common path forward, ensuring Business and IT executives embrace joint ownership for results. About the Role In this opportunity as Senior Director, Product Management - Lead to Order Process, you will: Define and execute a best-in-class Lead-to-Order strategy to meet organization strategy and goals Facilitate & drive conversations through workshops at multiple levels including but not limited to business process discovery / design etc. Understand overall business goals / objectives for programs / projects in collaboration with Sales Ops and key business stakeholders Be able to strategize with stakeholders on how they can improve their business Bring industry and/or business process best practice expertise to the stakeholders Proactively recommend requirements and/or process improvements to the stakeholders Oversee elicitation of the business requirements (user stories) through the management of the Business Process Analysts during the requirements gathering phase Partner with the product managers to set and align business priorities Be responsible for validating that the delivered product meets the strategic business objectives through activities such as demos, UAT, etc. Support business development based on their expertise About You You're a fit for the role of Senior Director, Product Management - Lead to Order Process, if your background includes: 10+ years in enterprise-level technology transformation programs Salesforce, Conga (other CPQ) product knowledge and solution design strongly desired. Experience in systems design, business strategy, product management, Agile, Program Governance, Experience Design, Change Management and/or Value Realization Knowledge of the concepts, practices, procedures, and deliverables associated with solution development, implementation, and operational readiness Ability to analyze and synthesize complex information, working in situations where data may be absent or ambiguous and creative approaches are required Results-oriented, impact driven and strategic thinker that enjoys helping stakeholders from current state to future state Creative, high-energy, entrepreneurial self-starter comfortable running initiatives and programs independently within a "start up-paced" company Thrive working collaboratively and cross-functionally, particularly with Sales, Solution and Technical Architects, Designers and External Partners What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $154,000 - $286,000. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented . click apply for full job details
SALES DIRECTOR Our client is a fast-growing, technology-enabled services provider delivering next-generation digital operations and IT support solutions to global enterprises. With a strong focus on automation, cloud, and data-driven transformation across various industries, they are looking to hire a Sales Director to join their dynamic team in the United Kingdom. Requirement Summary / Job Brief Selling the entire suite of Digital Media Advertising and Marketing Services offering of the company. 15+ years of full cycle sales experience, at least 10 years Enterprise Sales. The role reports to the Regional Director. ABOUT THE TEAM You will be part of the Sales team that values vibrant individuals who share the core values of intrapreneurship, customer focus, integrity, and transparency. ROLE & RESPONSIBILITIES • Consultative Selling understand the client's business and create/identify new opportunities • Primarily creating new and growth sales for delivery of solutions meeting a wide variety of customer needs for various product solutions. • Engage with prospect business to position the company's solutions through strategic value-based selling, business case definition, ROI • Drive the end-to-end sales process through engagement of appropriate resources such as Technical Sales Consultants, Overlay Sales, Principal Architect, Professional Services, Partners, etc. • Maintain contacts at different hierarchical levels of customer organizations to deliver, identify and drive business-oriented solutions for the customer • Create a strategic account plan to develop an in-depth network within business customers and to spot opportunities at their earliest stage • Forecast sales activity and revenue achievement while creating satisfied and referenceable customers • Be part of senior management reviews for the performance metrics of the account relationship. • Collaborate with multiple service lines, innovation teams and business teams within the company to formulate a business plan and execute it for the account relationship. • Have a complete understanding of the relationship position within the account. • Be responsible for execution and customer satisfaction in all the revenue portfolios within the account. OTHER SKILLS & QUALIFICATIONS • Bachelor's Degree in Marketing, Communications or related field degree • 15+ years of full cycle sales experience, at least 10 years Enterprise Sales. • Experience selling to the C-suite • Experience building a business case and delivering ROI • Ability to strategize with a large extended team • Demonstrated ability to grow a business idea from incubation to maturity. • Knowledge of Retail media platforms (Criteo, Citrus Ad, ROKT etc.) is considered a plus. • Hands on experience in digital media, ad tech integrations and services, sales, and/or retail media management. Our Client's Investment in you World class enablement and on-demand training - CRIPTION • Week-long multiple sessions with BU heads to understand our product and service offering • Exposure to executive thought leaders with a passion for living our values • Walk-through on Salesforce CRM and custom reports and how it's used at the company COMPENSATION AND BENEFITS The compensation package for this role includes a base salary plus a bonus component linked to sales performance. In addition, you will be eligible to participate in a comprehensive benefits program, which includes: • Pension Scheme: As an employee, you may be eligible to participate in the company's pension scheme operated by Nest Pensions (further details will be provided upon issuance of the employment contract). • Annual Holidays: You are entitled to 20 days of annual leave during the holiday year, which runs from January 1 to December 31. In addition, the company grants 8 bank and public holidays.
Jun 14, 2025
Full time
SALES DIRECTOR Our client is a fast-growing, technology-enabled services provider delivering next-generation digital operations and IT support solutions to global enterprises. With a strong focus on automation, cloud, and data-driven transformation across various industries, they are looking to hire a Sales Director to join their dynamic team in the United Kingdom. Requirement Summary / Job Brief Selling the entire suite of Digital Media Advertising and Marketing Services offering of the company. 15+ years of full cycle sales experience, at least 10 years Enterprise Sales. The role reports to the Regional Director. ABOUT THE TEAM You will be part of the Sales team that values vibrant individuals who share the core values of intrapreneurship, customer focus, integrity, and transparency. ROLE & RESPONSIBILITIES • Consultative Selling understand the client's business and create/identify new opportunities • Primarily creating new and growth sales for delivery of solutions meeting a wide variety of customer needs for various product solutions. • Engage with prospect business to position the company's solutions through strategic value-based selling, business case definition, ROI • Drive the end-to-end sales process through engagement of appropriate resources such as Technical Sales Consultants, Overlay Sales, Principal Architect, Professional Services, Partners, etc. • Maintain contacts at different hierarchical levels of customer organizations to deliver, identify and drive business-oriented solutions for the customer • Create a strategic account plan to develop an in-depth network within business customers and to spot opportunities at their earliest stage • Forecast sales activity and revenue achievement while creating satisfied and referenceable customers • Be part of senior management reviews for the performance metrics of the account relationship. • Collaborate with multiple service lines, innovation teams and business teams within the company to formulate a business plan and execute it for the account relationship. • Have a complete understanding of the relationship position within the account. • Be responsible for execution and customer satisfaction in all the revenue portfolios within the account. OTHER SKILLS & QUALIFICATIONS • Bachelor's Degree in Marketing, Communications or related field degree • 15+ years of full cycle sales experience, at least 10 years Enterprise Sales. • Experience selling to the C-suite • Experience building a business case and delivering ROI • Ability to strategize with a large extended team • Demonstrated ability to grow a business idea from incubation to maturity. • Knowledge of Retail media platforms (Criteo, Citrus Ad, ROKT etc.) is considered a plus. • Hands on experience in digital media, ad tech integrations and services, sales, and/or retail media management. Our Client's Investment in you World class enablement and on-demand training - CRIPTION • Week-long multiple sessions with BU heads to understand our product and service offering • Exposure to executive thought leaders with a passion for living our values • Walk-through on Salesforce CRM and custom reports and how it's used at the company COMPENSATION AND BENEFITS The compensation package for this role includes a base salary plus a bonus component linked to sales performance. In addition, you will be eligible to participate in a comprehensive benefits program, which includes: • Pension Scheme: As an employee, you may be eligible to participate in the company's pension scheme operated by Nest Pensions (further details will be provided upon issuance of the employment contract). • Annual Holidays: You are entitled to 20 days of annual leave during the holiday year, which runs from January 1 to December 31. In addition, the company grants 8 bank and public holidays.
Job Description: Mars Petcare and Royal Canin have recently embarked on ambitious business transformation aiming to digitalize the core operating model of the enterprise for the global business units. EOS Transformation Program, in Royal Canin, will deploy industry best practices end to end business processes and tools. The Digital Core model comprises adoption of the SAP S/4 ERP standard model and common/segment edges systems, enabling interoperability across Pet Nutrition and Royal Canin petcare divisions. The transformation aims to deliver efficiency, effectiveness, and technical modernization to support business growth ambitions, drive operational excellence and remove business continuity risks. Royal Canin is also running in parallel and in line with the OGSMs 2030 a massive Digitalization at scale agenda across all Enterprise functions with another critical strategic enabler: Data and Analytics (D&A) which also reports to the global CDIO. Through those transformations, Royal Canin Architecture will aim to have a S/4 HANA ERP Core, enabled by radical standardization and adoption of SAP EML/CPG Industry Now enabled best processes. This S/4 ERP Core, Edge Systems (with many new ones like Salesforce or OMP) and Analytics Platforms will be supported by multiple Initiatives that are based on SAP & non-SAP Technologies like BTP-Datasphere, SAP Analytics Cloud, Mars Data Lake and possibly other common edge systems to enable interoperability and further adherence to Mars Inc Operating Model. Moreover, this new tech ecosystem will have to interact with the specific differentiated Royal Canin and Petcare Digital Services (D2C, Royal start, Vet Services or Global Digital platforms like DAM, CRM, CDP, PIM, ) The role The newly established role of Global Chief Architect for Royal Canin is pivotal in leading the architectural endeavors of the Global Royal Canin transformation initiatives. This role is instrumental in ensuring the success of the transformations by mapping current technological capabilities, identifying inherent gaps, and guiding Enterprise Architects, Solution Architects, Platform, Data and Security Architects. Collaboration with Process Owners, the Analytics Community, COE teams, and Deployment teams is essential to align the overall architectural strategy with business objectives and the Royal Canin & Petcare Digital strategy, adhering to the vision of the transformation programs and technological best practices. Accountable for the comprehensive architecture and its governance across Petcare divisions for Digital Core transformation and all interdependent programs, this role represents Royal Canin in Corporate/Enterprise architecture groups, advocating for collaborative design decisions and incorporating Royal Canin's business considerations. Throughout the program's various phases, from strategic architectural decisions, business architecture reviews, and governance choices to ensuring a successful system build and expediting the global rollouts, this role is crucial. It ensures that key design decisions for EOS, Run & Grow DT and D&A are forward-thinking, adhere to clean core and radical standardization principles, and safeguard operational imperatives whilst optimizing TCO and Digital Operating Model. Working in tandem with the CDIO and his global Digital Leadership group, the jobholder ensures that the Digital strategy is in sync with architectural requirements and vision. What are we looking for? Industry leading expertise in building and delivering ERP Technology Strategy for a large-scale CPG (or adjacent industry) organisation Successful experience, established over several years, to perform architecture leadership within a Technology environment Ability to navigate complex matrix organisation Motivational and thought leading People leadership of managing team of senior Enterprise Architects. Provide architectural direction to Enterprise Architects, Business Architects and Solution Architects. 10 to 15 years working with SAP ECC or S/4 ERP and interfacing CPG industry solutions architecture Hands-on enterprise architecture experience leading and providing solutions to large and complex IT environments. Support Cross segment large business transformation programs by leading Enterprise Architecture Team Ensure Enterprise Architecture principles and guidelines are adopted across SAP and Non-SAP Technology Stacks Support Extensibility, Clean Core, Micro Services and Composable Architecture discussions and arrive at the best possible design. Work with SAP and other Product vendors to understand product Roadmaps and work with internal business Transformation Teams of Technical Stack enhancements. Review and enhance best practices to meet fast-changing technology improvements and business requirements. Provide guidance to Business Integrator (BI) and Systems Integrator (SI) teams regarding Process Governance, Enterprise tools like Signavio, SAP Solutions Manager, SAP CALM, SAP BODS, Info Steward, ER Studio, Datasphere, One Lake, LeanIX and ServiceNow Provide guidance to BI and SI teams on end-to-end business processes execution with Edge systems. Work collaboratively with SAP and Non-SAP Infrastructure, Cloud Hosting, Network, Security Architecture Teams, BI and SI resources. Works Collaboratively with other Segment Enterprise Architects and act as Technology SME where required. Strong problem analysis, negotiating and influencing skills. Proven track record of delivering results in the following Business Capabilities/Solutions: E2E Planning, WMS, OMS, PLM, Logistics, Financial Systems, Sales & Marketing systems, Data Warehouse, Data Lake and overall Enterprise Architecture. What will be your key responsibilities? Royal Canin Transformation Architect Leadership (leading the EOS architecture team): Develop and maintain enterprise architecture goals, segment strategies, industry trends and divisional needs related to the Digital Core Transformation across Petcare Divisions Integrate Enterprise and Segment products and services required to meet various Segment and Divisional needs Design and oversee implementation of end-to-end integrated systems. Cultivate relationships with Digital Technologies management in Petcare/RC and with other Enterprise leaders. Maintain in-depth knowledge of the organization's technologies and architecture. Develop and maintain current and planned state architectural blueprints. Develop and maintain an aspirational architectural road map for the enterprise. Communicate architectural decisions, plans, goals and strategies. Gain organizational commitment for enterprise level architecture and infrastructure initiatives. Provide architectural direction to Enterprise Architects, Business Architects and Solution Architects. Technology Leadership: System architecture: Define and implement overall Architecture roadmap for Royal Canin Digital Transformation Ensure overall Digital Core Architecture follows the best practices, limiting technology choices to Enterprise and Segment Standards Provide Enterprise and Segment specific as well as outside-in perspectives to support architecture roadmap and decisions Deliver architectural initiatives that drive value and improve efficiency that is aligned to business strategy. Communicate architectural decisions, plans, goals and strategies. Gain organizational commitment for enterprise level architecture and infrastructure initiatives. People Leadership: Manage a team of senior enterprise architects, coach and mentor architects, designers and other technical resources Provide architectural direction to Enterprise Architects, Business Architects and Solution Architects. Stakeholder management: partner with Architects, Process Owners, engage and influence data teams, regional and global teams, and be able to challenge the status quo Build effective team: create a strong organization capable to design, build and deploy the best architecture for the business requirements Change management: Support roll out Industrialization by providing the roadmaps, transition models, technical strategies and processes Contribute to ARB (Architecture Review Board) and other Architecture Assessment and Governance processes Collaborate, develop, communicate and deploy Enterprise Architecture processes. Deploy and maintain an Enterprise Architecture repository and tool set, house architecture documentation and artifacts Operational excellence: Maintain in-depth knowledge of IT industry best practices, technologies, architectures and emerging technologies. Develop architectural metrics and reports for the executive team, business and IT management. Technology Roadmap: Develop Technology roadmaps and standards for the enterprise, work with service and Implementation teams responsible in multiple domains and sub-domains to get them enforced and maintained. What can you expect from Mars? Work with over 140,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus . click apply for full job details
Jun 14, 2025
Full time
Job Description: Mars Petcare and Royal Canin have recently embarked on ambitious business transformation aiming to digitalize the core operating model of the enterprise for the global business units. EOS Transformation Program, in Royal Canin, will deploy industry best practices end to end business processes and tools. The Digital Core model comprises adoption of the SAP S/4 ERP standard model and common/segment edges systems, enabling interoperability across Pet Nutrition and Royal Canin petcare divisions. The transformation aims to deliver efficiency, effectiveness, and technical modernization to support business growth ambitions, drive operational excellence and remove business continuity risks. Royal Canin is also running in parallel and in line with the OGSMs 2030 a massive Digitalization at scale agenda across all Enterprise functions with another critical strategic enabler: Data and Analytics (D&A) which also reports to the global CDIO. Through those transformations, Royal Canin Architecture will aim to have a S/4 HANA ERP Core, enabled by radical standardization and adoption of SAP EML/CPG Industry Now enabled best processes. This S/4 ERP Core, Edge Systems (with many new ones like Salesforce or OMP) and Analytics Platforms will be supported by multiple Initiatives that are based on SAP & non-SAP Technologies like BTP-Datasphere, SAP Analytics Cloud, Mars Data Lake and possibly other common edge systems to enable interoperability and further adherence to Mars Inc Operating Model. Moreover, this new tech ecosystem will have to interact with the specific differentiated Royal Canin and Petcare Digital Services (D2C, Royal start, Vet Services or Global Digital platforms like DAM, CRM, CDP, PIM, ) The role The newly established role of Global Chief Architect for Royal Canin is pivotal in leading the architectural endeavors of the Global Royal Canin transformation initiatives. This role is instrumental in ensuring the success of the transformations by mapping current technological capabilities, identifying inherent gaps, and guiding Enterprise Architects, Solution Architects, Platform, Data and Security Architects. Collaboration with Process Owners, the Analytics Community, COE teams, and Deployment teams is essential to align the overall architectural strategy with business objectives and the Royal Canin & Petcare Digital strategy, adhering to the vision of the transformation programs and technological best practices. Accountable for the comprehensive architecture and its governance across Petcare divisions for Digital Core transformation and all interdependent programs, this role represents Royal Canin in Corporate/Enterprise architecture groups, advocating for collaborative design decisions and incorporating Royal Canin's business considerations. Throughout the program's various phases, from strategic architectural decisions, business architecture reviews, and governance choices to ensuring a successful system build and expediting the global rollouts, this role is crucial. It ensures that key design decisions for EOS, Run & Grow DT and D&A are forward-thinking, adhere to clean core and radical standardization principles, and safeguard operational imperatives whilst optimizing TCO and Digital Operating Model. Working in tandem with the CDIO and his global Digital Leadership group, the jobholder ensures that the Digital strategy is in sync with architectural requirements and vision. What are we looking for? Industry leading expertise in building and delivering ERP Technology Strategy for a large-scale CPG (or adjacent industry) organisation Successful experience, established over several years, to perform architecture leadership within a Technology environment Ability to navigate complex matrix organisation Motivational and thought leading People leadership of managing team of senior Enterprise Architects. Provide architectural direction to Enterprise Architects, Business Architects and Solution Architects. 10 to 15 years working with SAP ECC or S/4 ERP and interfacing CPG industry solutions architecture Hands-on enterprise architecture experience leading and providing solutions to large and complex IT environments. Support Cross segment large business transformation programs by leading Enterprise Architecture Team Ensure Enterprise Architecture principles and guidelines are adopted across SAP and Non-SAP Technology Stacks Support Extensibility, Clean Core, Micro Services and Composable Architecture discussions and arrive at the best possible design. Work with SAP and other Product vendors to understand product Roadmaps and work with internal business Transformation Teams of Technical Stack enhancements. Review and enhance best practices to meet fast-changing technology improvements and business requirements. Provide guidance to Business Integrator (BI) and Systems Integrator (SI) teams regarding Process Governance, Enterprise tools like Signavio, SAP Solutions Manager, SAP CALM, SAP BODS, Info Steward, ER Studio, Datasphere, One Lake, LeanIX and ServiceNow Provide guidance to BI and SI teams on end-to-end business processes execution with Edge systems. Work collaboratively with SAP and Non-SAP Infrastructure, Cloud Hosting, Network, Security Architecture Teams, BI and SI resources. Works Collaboratively with other Segment Enterprise Architects and act as Technology SME where required. Strong problem analysis, negotiating and influencing skills. Proven track record of delivering results in the following Business Capabilities/Solutions: E2E Planning, WMS, OMS, PLM, Logistics, Financial Systems, Sales & Marketing systems, Data Warehouse, Data Lake and overall Enterprise Architecture. What will be your key responsibilities? Royal Canin Transformation Architect Leadership (leading the EOS architecture team): Develop and maintain enterprise architecture goals, segment strategies, industry trends and divisional needs related to the Digital Core Transformation across Petcare Divisions Integrate Enterprise and Segment products and services required to meet various Segment and Divisional needs Design and oversee implementation of end-to-end integrated systems. Cultivate relationships with Digital Technologies management in Petcare/RC and with other Enterprise leaders. Maintain in-depth knowledge of the organization's technologies and architecture. Develop and maintain current and planned state architectural blueprints. Develop and maintain an aspirational architectural road map for the enterprise. Communicate architectural decisions, plans, goals and strategies. Gain organizational commitment for enterprise level architecture and infrastructure initiatives. Provide architectural direction to Enterprise Architects, Business Architects and Solution Architects. Technology Leadership: System architecture: Define and implement overall Architecture roadmap for Royal Canin Digital Transformation Ensure overall Digital Core Architecture follows the best practices, limiting technology choices to Enterprise and Segment Standards Provide Enterprise and Segment specific as well as outside-in perspectives to support architecture roadmap and decisions Deliver architectural initiatives that drive value and improve efficiency that is aligned to business strategy. Communicate architectural decisions, plans, goals and strategies. Gain organizational commitment for enterprise level architecture and infrastructure initiatives. People Leadership: Manage a team of senior enterprise architects, coach and mentor architects, designers and other technical resources Provide architectural direction to Enterprise Architects, Business Architects and Solution Architects. Stakeholder management: partner with Architects, Process Owners, engage and influence data teams, regional and global teams, and be able to challenge the status quo Build effective team: create a strong organization capable to design, build and deploy the best architecture for the business requirements Change management: Support roll out Industrialization by providing the roadmaps, transition models, technical strategies and processes Contribute to ARB (Architecture Review Board) and other Architecture Assessment and Governance processes Collaborate, develop, communicate and deploy Enterprise Architecture processes. Deploy and maintain an Enterprise Architecture repository and tool set, house architecture documentation and artifacts Operational excellence: Maintain in-depth knowledge of IT industry best practices, technologies, architectures and emerging technologies. Develop architectural metrics and reports for the executive team, business and IT management. Technology Roadmap: Develop Technology roadmaps and standards for the enterprise, work with service and Implementation teams responsible in multiple domains and sub-domains to get them enforced and maintained. What can you expect from Mars? Work with over 140,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus . click apply for full job details
Salesforce Administrator Reports to: Senior Salesforce Manager Location: Currently operating hybrid working in our West London Office Contract: Permanent Pattern: Full Time (standard hours 9am - 5.30pm) Closing date: 02/07/2025 1st round interviews (virtual): w/c 07/07/2025 2nd round interviews (in person): w/c 14/07/2025 Salary: £35,000 to £37,000 (depending on experience) About The Role: The Salesforce Administrator is a key member of the Systems team and works closely with colleagues across AC+ to maintain and improve our core business systems. Reporting to the Senior Salesforce Manager, the primary focus of the role is to support users and lead on system improvement projects aligned to business needs and priorities. A secondary focus is to help gather and understand business requirements, providing additional capacity where needed. By enabling smoother processes and better data visibility, this role plays an important part in helping us deliver on our mission - empowering schools and improving the experience of teachers and pupils. The Salesforce Administrator will report into Senior Salesforce Manager. This role is currently operating hybrid working in our West London Office on a permanent basis working full time. 1st round interviews will be held virtually w/c 7th July with 2nd round interviews taking place in person on w/c 14th July. Key Responsibilities: Lead on the maintenance of business systems, scheduling routine reviews to check functionality and quality assuring processes and arranging updates and improvements where required Lead the investigation into raised tickets; troubleshooting and actioning queries; triaging and escalating when necessary Keep fully abreast of the latest updates to Salesforce and other systems and our system functionality, identifying and planning for any implications Build and maintain an understanding of the AC+ system architecture as a whole, sufficient to be able to identify technical solutions and manage risk Deliver process improvement and system development tasks and projects to tight deadlines Be proactive in advising on broader system capability where this might support business priorities, e.g. driving efficiencies, improving management information or an improving customer experience Work with the Senior Salesforce Manager to advise on further information and requirement scoping necessary to develop technical solutions, and providing estimates of time required (and cost where applicable) Act as a technical advisor to identify suitable solutions to address business needs, and identify risks of different solutions First point of contact for users with technical issues/questions. Providing induction training to new members of staff and ad-hoc report/dashboard/list view guidance when required Primary contact with external suppliers supporting development projects, ensuring that requirements are tightly scoped and monitoring that deadlines are on track Work collaboratively with all members of the Digital and Systems teams to achieve key strategic goals and deadlines Identify and suggest ideas that can improve business efficiencies and enhance the customer experience and AC+ products Provide cover where necessary to first-line support, including answering calls and responding to customer queries. Key Requirements: Salesforce Administrator ADM201 certified (essential) Right to work in the UK Considerable experience in using Salesforce and integrated systems Experience with Form Assembly and Campaign Monitor Experience of delivering on system improvement projects Excellent written and oral communication skills Experience in using Microsoft Excel for analysis (tables and formulas) Experience in using case management tools and leading projects Comfortable in working with complex and integrated systems Strong organisation skills with excellent attention to detail A natural problem-solver. Curious and probing to uncover problems and identify solutions A strong team player, who can develop long-lasting relationships and can bring people together Adaptable and can prioritise tasks based on needs and demand Confident to bring forward ideas and suggestions based on experience and knowledge Benefits: Our hybrid working model aims to offer the best of both worlds, striking the right balance between in-person collaboration and remote working. You will work a minimum of two days per week in our state-of-the-art office in West London allowing you to connect with colleagues, with the flexibility to work remotely, or in the office over the remaining days In addition to our current hybrid working arrangements, employees can request to work fully remotely for up to 10 working days a year, whether this be in the UK or abroad Our flexitime policy allows you to work your hours around our core hours of 10.00 - 16.00, helping you prioritise your work-life balance and personal commitments 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years' service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays Full office closure between Christmas and New Year As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests About Us: Ark Curriculum Plus is a not-for-profit education venture set up by the Ark Multi Academy Trust to improve subject outcomes, initially in the Ark network. We've now been going for over ten years, using what we learn in Ark to support over 1,000 schools nationally. Our mission is to empower teachers to give every young person, regardless of their background, the subject knowledge and skills that will allow them to succeed. We now have subject excellence programmes in English, Maths, Science and Geography, at primary and secondary. A team of subject experts work with partner schools to empower teachers to achieve subject excellence using an ambitious curriculum combined with CPD, teaching and assessment resources. Our programmes, including Mathematics Mastery and English Mastery, have been shown to have measurable impact in evaluations by the EEF, FFT and The Brilliant Club. The DfE is currently providing up to 80% subsidy to eligible schools to promote take-up of our Mathematics Mastery programme at primary. Diversity and Inclusion: We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link . Safeguarding Statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link . Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.
Jun 13, 2025
Full time
Salesforce Administrator Reports to: Senior Salesforce Manager Location: Currently operating hybrid working in our West London Office Contract: Permanent Pattern: Full Time (standard hours 9am - 5.30pm) Closing date: 02/07/2025 1st round interviews (virtual): w/c 07/07/2025 2nd round interviews (in person): w/c 14/07/2025 Salary: £35,000 to £37,000 (depending on experience) About The Role: The Salesforce Administrator is a key member of the Systems team and works closely with colleagues across AC+ to maintain and improve our core business systems. Reporting to the Senior Salesforce Manager, the primary focus of the role is to support users and lead on system improvement projects aligned to business needs and priorities. A secondary focus is to help gather and understand business requirements, providing additional capacity where needed. By enabling smoother processes and better data visibility, this role plays an important part in helping us deliver on our mission - empowering schools and improving the experience of teachers and pupils. The Salesforce Administrator will report into Senior Salesforce Manager. This role is currently operating hybrid working in our West London Office on a permanent basis working full time. 1st round interviews will be held virtually w/c 7th July with 2nd round interviews taking place in person on w/c 14th July. Key Responsibilities: Lead on the maintenance of business systems, scheduling routine reviews to check functionality and quality assuring processes and arranging updates and improvements where required Lead the investigation into raised tickets; troubleshooting and actioning queries; triaging and escalating when necessary Keep fully abreast of the latest updates to Salesforce and other systems and our system functionality, identifying and planning for any implications Build and maintain an understanding of the AC+ system architecture as a whole, sufficient to be able to identify technical solutions and manage risk Deliver process improvement and system development tasks and projects to tight deadlines Be proactive in advising on broader system capability where this might support business priorities, e.g. driving efficiencies, improving management information or an improving customer experience Work with the Senior Salesforce Manager to advise on further information and requirement scoping necessary to develop technical solutions, and providing estimates of time required (and cost where applicable) Act as a technical advisor to identify suitable solutions to address business needs, and identify risks of different solutions First point of contact for users with technical issues/questions. Providing induction training to new members of staff and ad-hoc report/dashboard/list view guidance when required Primary contact with external suppliers supporting development projects, ensuring that requirements are tightly scoped and monitoring that deadlines are on track Work collaboratively with all members of the Digital and Systems teams to achieve key strategic goals and deadlines Identify and suggest ideas that can improve business efficiencies and enhance the customer experience and AC+ products Provide cover where necessary to first-line support, including answering calls and responding to customer queries. Key Requirements: Salesforce Administrator ADM201 certified (essential) Right to work in the UK Considerable experience in using Salesforce and integrated systems Experience with Form Assembly and Campaign Monitor Experience of delivering on system improvement projects Excellent written and oral communication skills Experience in using Microsoft Excel for analysis (tables and formulas) Experience in using case management tools and leading projects Comfortable in working with complex and integrated systems Strong organisation skills with excellent attention to detail A natural problem-solver. Curious and probing to uncover problems and identify solutions A strong team player, who can develop long-lasting relationships and can bring people together Adaptable and can prioritise tasks based on needs and demand Confident to bring forward ideas and suggestions based on experience and knowledge Benefits: Our hybrid working model aims to offer the best of both worlds, striking the right balance between in-person collaboration and remote working. You will work a minimum of two days per week in our state-of-the-art office in West London allowing you to connect with colleagues, with the flexibility to work remotely, or in the office over the remaining days In addition to our current hybrid working arrangements, employees can request to work fully remotely for up to 10 working days a year, whether this be in the UK or abroad Our flexitime policy allows you to work your hours around our core hours of 10.00 - 16.00, helping you prioritise your work-life balance and personal commitments 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years' service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays Full office closure between Christmas and New Year As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests About Us: Ark Curriculum Plus is a not-for-profit education venture set up by the Ark Multi Academy Trust to improve subject outcomes, initially in the Ark network. We've now been going for over ten years, using what we learn in Ark to support over 1,000 schools nationally. Our mission is to empower teachers to give every young person, regardless of their background, the subject knowledge and skills that will allow them to succeed. We now have subject excellence programmes in English, Maths, Science and Geography, at primary and secondary. A team of subject experts work with partner schools to empower teachers to achieve subject excellence using an ambitious curriculum combined with CPD, teaching and assessment resources. Our programmes, including Mathematics Mastery and English Mastery, have been shown to have measurable impact in evaluations by the EEF, FFT and The Brilliant Club. The DfE is currently providing up to 80% subsidy to eligible schools to promote take-up of our Mathematics Mastery programme at primary. Diversity and Inclusion: We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link . Safeguarding Statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link . Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.
Technology Architecture Manager Senior Level Full time Location: London, UK Salary: Competitive salary and package dependent on experience Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology, and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets, and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual, and Integrity. Year after year, Accenture is recognized worldwide for business performance, inclusion, and diversity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and communities. It is personal to all of us." -Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group: Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo-charge our joint business and deliver outstanding customer experiences for our clients. You will be part of an exciting environment - we have the energy and pace of a start-up, merged with the stability of a well-established Salesforce capability (Accenture has been delivering Salesforce-powered transformation for over 15 years). The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet. We do this by leveraging the best aspects of our deep knowledge of how to modernize organizations' selling, service, and operational functions across all key industries. With deep knowledge of Salesforce's multiple cloud offerings, we help clients transform their employee and customer experiences. We believe that for organizations to be digital on the outside, they must first optimize how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves, we lead by example and are a great example of how we have modernized our sales, forecasting, and commercial governance with Salesforce tools. You will learn, grow, and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way that we believe our customers will get the best results from their partnership with us. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be your role. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. What we are looking for: We are looking for a highly skilled and experienced Principal Software Engineer specializing in Salesforce platform engineering. The ideal candidate will have a strong background in software engineering and a passion for mentoring and leading team members. This role requires a deep understanding of the Salesforce platform and the ability to design and implement highly scalable solutions that meet our clients' needs. A background in financial services is desired, but not mandatory. This role will provide the opportunity to shape our Salesforce practice and be a leader in applying modern engineering methods. As a Principal Engineer, you will : Lead the design and development of Salesforce solutions, ensuring they are scalable, secure, and aligned with industry best practices. Collaborate with client stakeholders to design enterprise solutions on Salesforce and into external platforms. Mentor and guide team members, fostering a culture of continuous learning and improvement. Stay up-to-date with the latest Salesforce features and incorporate them into development processes. Define the way our Salesforce practice applies engineering standards across programs. Gain additional skills in leadership, solutioning, and client engagement through practical experience and training. Digital Finance Transformation Consulting Senior Manager Multiple Locations Senior Level Full time Discover where this job fits at Accenture Technology jobs: Be the catalyst Get hands-on with the technologies that our clients need to reinvent, work in new ways, and change the world for the better. Learn more about the hiring process at Accenture
Jun 12, 2025
Full time
Technology Architecture Manager Senior Level Full time Location: London, UK Salary: Competitive salary and package dependent on experience Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology, and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets, and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual, and Integrity. Year after year, Accenture is recognized worldwide for business performance, inclusion, and diversity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and communities. It is personal to all of us." -Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group: Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo-charge our joint business and deliver outstanding customer experiences for our clients. You will be part of an exciting environment - we have the energy and pace of a start-up, merged with the stability of a well-established Salesforce capability (Accenture has been delivering Salesforce-powered transformation for over 15 years). The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet. We do this by leveraging the best aspects of our deep knowledge of how to modernize organizations' selling, service, and operational functions across all key industries. With deep knowledge of Salesforce's multiple cloud offerings, we help clients transform their employee and customer experiences. We believe that for organizations to be digital on the outside, they must first optimize how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves, we lead by example and are a great example of how we have modernized our sales, forecasting, and commercial governance with Salesforce tools. You will learn, grow, and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way that we believe our customers will get the best results from their partnership with us. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be your role. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. What we are looking for: We are looking for a highly skilled and experienced Principal Software Engineer specializing in Salesforce platform engineering. The ideal candidate will have a strong background in software engineering and a passion for mentoring and leading team members. This role requires a deep understanding of the Salesforce platform and the ability to design and implement highly scalable solutions that meet our clients' needs. A background in financial services is desired, but not mandatory. This role will provide the opportunity to shape our Salesforce practice and be a leader in applying modern engineering methods. As a Principal Engineer, you will : Lead the design and development of Salesforce solutions, ensuring they are scalable, secure, and aligned with industry best practices. Collaborate with client stakeholders to design enterprise solutions on Salesforce and into external platforms. Mentor and guide team members, fostering a culture of continuous learning and improvement. Stay up-to-date with the latest Salesforce features and incorporate them into development processes. Define the way our Salesforce practice applies engineering standards across programs. Gain additional skills in leadership, solutioning, and client engagement through practical experience and training. Digital Finance Transformation Consulting Senior Manager Multiple Locations Senior Level Full time Discover where this job fits at Accenture Technology jobs: Be the catalyst Get hands-on with the technologies that our clients need to reinvent, work in new ways, and change the world for the better. Learn more about the hiring process at Accenture
Senior Director, Strategic Business Development Updated: December 6, 2024 Location: United Kingdom-Europe - GBR-Home-Based Job ID: Senior Director, Strategic Business Development Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Summary: This Strategic Business Development role will focus on key priority large biotech or pharmaceutical accounts for Syneos Health with expectation to drive enterprise growth across our product development lifecycle aligned to our Company strategy. This individual will operate at an enterprise level on the account, developing strong relationships and connections with key customer influencers to expertly understand customer needs and behaviors. This role will work closely with internal teams such as Global Client Solutions, Clinical Operations Leads, therapeutic experts and the core BD teams. The individual must be capable of leveraging a matrix team across the organization. The individual will take a lead role in facilitating, inputting to and supporting the development of operational solutions that deliver on our clients' commercial strategy. The individual is expected to be comfortable communicating, building relationships with and delivering at C-suite level both internally at Syneos Health and externally among prospective clients. Job Responsibilities: Lead the client engagement strategy, identifying and engaging key stakeholders at the right point in client discussions to ensure the successful closure of an integrated product offering. Work with solution architects to develop bespoke integrated product offerings that are specific to the asset journey and client requirements. Use Business Insights to understand market landscape for given asset and ensure Syneos Health strategy integrates different practice areas that add value to client asset. Analyze industry activity and develop an annual business plan for market segments and assigned accounts. Participate with management in the development and implementation of the sales plan which includes forecasting and strategic objectives. Review and update business plan on a quarterly basis against objectives. These plans will outline a proactive strategy for further business development of strategic accounts and will be reviewed on a monthly basis to determine where adjustments may be required. Proactively focus on developing a strong, reliable pipeline of work and utilizing internal resources and tools to maximize this pipeline. Develop account strategies for all appropriate clients. Anticipate and identify client challenges, real and perceived, and partner with the appropriate operations team leader to provide solutions in accordance with Company policies and procedures. Accountable for providing strategic direction and customer insights into proposal development process and leveraging the right internal stakeholders across the enterprise to influence the right strategy and approach for bids, pricing/deal structure, etc. Expand customer accounts by leveraging strong, long-term relationships with key decision-makers, accurately identifying client needs, and accelerating business opportunities. Utilize strategic thinking to drive significant growth and act as an intermediary between the customer and technical and operational teams. Ensure high visibility within the customer organization and monitor customer satisfaction by maintaining regular communication. Maintain up-to-date and accurate records within the database, for assigned accounts. This includes items such as account profiles, individual contact details, opportunities, and communications. Maintain current professional level of knowledge in the industry trends and various operations models (i.e. Full Service, FSP and Hybrid et al) to serve as a basis for providing "value added" expanded Company services to all appropriate clients. Maintain professional level of knowledge across product development process and Syneos Health offerings by leveraging internal sales training and marketing resources. The expectation is for this individual to understand what differentiates Syneos Health, know how it creates value for our customers and uses that information to ensure consistent touchpoints with key influencers to create stickiness and drive new business. Participate in updates to provide management and the Strategic Business Development team insight on new activities, such as client meetings, outreach opportunities, new leads and highlights areas where more support is needed. Actively participate at professional meetings and conventions as appropriate. Qualifications What we're looking for BA/BS degree in a science related field, or equivalent related education and experience. 10-12 years of related experience including five (5)+ years of business development experience within the industry with a minimum of three (3) years of experience in the Clinical Trials industry with in-depth experience and knowledge of Pharma Industry is a MUST. Possesses a robust scientific foundation and extensive clinical development experience, with expert knowledge in sponsor-CRO partnerships, governance, and the establishment of key milestones and performance indicators. Demonstrated strategic thinking and ability to drive significant growth, with a proven track record of successfully expanding customer accounts by leveraging strong relationships, accurately identifying client needs, and accelerating business opportunities. Skilled in cultivating and maintaining long-lasting business relationships, leveraging strong interpersonal skills and strategic communication to foster trust and collaboration with clients and partners. Demonstrated ability to solve complex challenges, create innovative solutions, and drive business growth through strategic initiatives and effective execution. Skilled in all aspects of Business Operations including but not limited to Proposals, Contracts, Finance, Governance and Budgets. Excellent communication, effective presentation, and organizational skills. Collaborative with a commitment to collaboration within and across departments. Provide clear direction and accountabilities with strong attention to detail and ability to work on multiple priorities. Strong motivational and influence skills. Excellent skills using MS Office Suite and Google Applications. Up to 30% travel for company meetings, client meetings and industry conferences, as needed. Experience working in CRM (i.e., salesforce). Ability to communicate in English (both verbal and written). Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information: Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. At Syneos Health . click apply for full job details
Jun 06, 2025
Full time
Senior Director, Strategic Business Development Updated: December 6, 2024 Location: United Kingdom-Europe - GBR-Home-Based Job ID: Senior Director, Strategic Business Development Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Summary: This Strategic Business Development role will focus on key priority large biotech or pharmaceutical accounts for Syneos Health with expectation to drive enterprise growth across our product development lifecycle aligned to our Company strategy. This individual will operate at an enterprise level on the account, developing strong relationships and connections with key customer influencers to expertly understand customer needs and behaviors. This role will work closely with internal teams such as Global Client Solutions, Clinical Operations Leads, therapeutic experts and the core BD teams. The individual must be capable of leveraging a matrix team across the organization. The individual will take a lead role in facilitating, inputting to and supporting the development of operational solutions that deliver on our clients' commercial strategy. The individual is expected to be comfortable communicating, building relationships with and delivering at C-suite level both internally at Syneos Health and externally among prospective clients. Job Responsibilities: Lead the client engagement strategy, identifying and engaging key stakeholders at the right point in client discussions to ensure the successful closure of an integrated product offering. Work with solution architects to develop bespoke integrated product offerings that are specific to the asset journey and client requirements. Use Business Insights to understand market landscape for given asset and ensure Syneos Health strategy integrates different practice areas that add value to client asset. Analyze industry activity and develop an annual business plan for market segments and assigned accounts. Participate with management in the development and implementation of the sales plan which includes forecasting and strategic objectives. Review and update business plan on a quarterly basis against objectives. These plans will outline a proactive strategy for further business development of strategic accounts and will be reviewed on a monthly basis to determine where adjustments may be required. Proactively focus on developing a strong, reliable pipeline of work and utilizing internal resources and tools to maximize this pipeline. Develop account strategies for all appropriate clients. Anticipate and identify client challenges, real and perceived, and partner with the appropriate operations team leader to provide solutions in accordance with Company policies and procedures. Accountable for providing strategic direction and customer insights into proposal development process and leveraging the right internal stakeholders across the enterprise to influence the right strategy and approach for bids, pricing/deal structure, etc. Expand customer accounts by leveraging strong, long-term relationships with key decision-makers, accurately identifying client needs, and accelerating business opportunities. Utilize strategic thinking to drive significant growth and act as an intermediary between the customer and technical and operational teams. Ensure high visibility within the customer organization and monitor customer satisfaction by maintaining regular communication. Maintain up-to-date and accurate records within the database, for assigned accounts. This includes items such as account profiles, individual contact details, opportunities, and communications. Maintain current professional level of knowledge in the industry trends and various operations models (i.e. Full Service, FSP and Hybrid et al) to serve as a basis for providing "value added" expanded Company services to all appropriate clients. Maintain professional level of knowledge across product development process and Syneos Health offerings by leveraging internal sales training and marketing resources. The expectation is for this individual to understand what differentiates Syneos Health, know how it creates value for our customers and uses that information to ensure consistent touchpoints with key influencers to create stickiness and drive new business. Participate in updates to provide management and the Strategic Business Development team insight on new activities, such as client meetings, outreach opportunities, new leads and highlights areas where more support is needed. Actively participate at professional meetings and conventions as appropriate. Qualifications What we're looking for BA/BS degree in a science related field, or equivalent related education and experience. 10-12 years of related experience including five (5)+ years of business development experience within the industry with a minimum of three (3) years of experience in the Clinical Trials industry with in-depth experience and knowledge of Pharma Industry is a MUST. Possesses a robust scientific foundation and extensive clinical development experience, with expert knowledge in sponsor-CRO partnerships, governance, and the establishment of key milestones and performance indicators. Demonstrated strategic thinking and ability to drive significant growth, with a proven track record of successfully expanding customer accounts by leveraging strong relationships, accurately identifying client needs, and accelerating business opportunities. Skilled in cultivating and maintaining long-lasting business relationships, leveraging strong interpersonal skills and strategic communication to foster trust and collaboration with clients and partners. Demonstrated ability to solve complex challenges, create innovative solutions, and drive business growth through strategic initiatives and effective execution. Skilled in all aspects of Business Operations including but not limited to Proposals, Contracts, Finance, Governance and Budgets. Excellent communication, effective presentation, and organizational skills. Collaborative with a commitment to collaboration within and across departments. Provide clear direction and accountabilities with strong attention to detail and ability to work on multiple priorities. Strong motivational and influence skills. Excellent skills using MS Office Suite and Google Applications. Up to 30% travel for company meetings, client meetings and industry conferences, as needed. Experience working in CRM (i.e., salesforce). Ability to communicate in English (both verbal and written). Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information: Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. At Syneos Health . click apply for full job details
Senior Mulesoft Developer (SC Cleared) 6 Months initially 585 per day (Inside IR35) Remote with occasional site visits in Hampshire The Developer primary role is to develop clean code, adhering to SOLID principles that is well tested, performant and maintainable. Responsibilities: Managing the exchange of data between different backend services (owned by separate development teams) and front-end application and third party API integration Development of all server-side logic, working with BA and Quality Assurance to ensure business logic is implemented as required and fully testable Introducing and owning technical user stories for integration and service optimisation Documenting solutions through flowcharts, diagrams, code comments, clear code and via Confluence / knowledge base articles Ensuring compliance with quality guidelines (Unit Tests, Code Quality, Test Driven Development) Addressing non-functional requirements and operational/support-relevant topics during conception and implementation (e.g. logging, capacity / performance management, monitoring and distributed tracing / debugging) End-to-end thinking during development - supporting and improving releases from test to integration and production environments Presentation and demonstration of concepts and services via show-and-tell demos, tech-talks and taking part in direct user feedback and evaluation sessions Following agile software development lifecycles, but maintaining foresight to reduce tech debt where possible and not at the cost of good documentation, test automation and non-functional considerations Specific Skills Delivering integration micro-service patterns using Mulesoft best practices Applying SOLID principles and creating clean code Hands-on experience in designing RAML, REST API design, flow control, error handling. Strong working experience with the Mulesoft catalyst-based approach. Knowledge of Anypoint platform cloudhub architecture, VPC, VPN, DLB, firewalls & cloud concepts. Develop common error handling framework & logging framework. Experience with entire API development lifecycle from design & build to governance & management Expertise in Batch message processing, Salesforce, file & database connectors Extended knowledge about MUnit and test-driven development Experience in Continuous Integration and Continuous Deployment using Maven, Jenkins, BitBucket, GIT, and Mulesoft Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jun 05, 2025
Contractor
Senior Mulesoft Developer (SC Cleared) 6 Months initially 585 per day (Inside IR35) Remote with occasional site visits in Hampshire The Developer primary role is to develop clean code, adhering to SOLID principles that is well tested, performant and maintainable. Responsibilities: Managing the exchange of data between different backend services (owned by separate development teams) and front-end application and third party API integration Development of all server-side logic, working with BA and Quality Assurance to ensure business logic is implemented as required and fully testable Introducing and owning technical user stories for integration and service optimisation Documenting solutions through flowcharts, diagrams, code comments, clear code and via Confluence / knowledge base articles Ensuring compliance with quality guidelines (Unit Tests, Code Quality, Test Driven Development) Addressing non-functional requirements and operational/support-relevant topics during conception and implementation (e.g. logging, capacity / performance management, monitoring and distributed tracing / debugging) End-to-end thinking during development - supporting and improving releases from test to integration and production environments Presentation and demonstration of concepts and services via show-and-tell demos, tech-talks and taking part in direct user feedback and evaluation sessions Following agile software development lifecycles, but maintaining foresight to reduce tech debt where possible and not at the cost of good documentation, test automation and non-functional considerations Specific Skills Delivering integration micro-service patterns using Mulesoft best practices Applying SOLID principles and creating clean code Hands-on experience in designing RAML, REST API design, flow control, error handling. Strong working experience with the Mulesoft catalyst-based approach. Knowledge of Anypoint platform cloudhub architecture, VPC, VPN, DLB, firewalls & cloud concepts. Develop common error handling framework & logging framework. Experience with entire API development lifecycle from design & build to governance & management Expertise in Batch message processing, Salesforce, file & database connectors Extended knowledge about MUnit and test-driven development Experience in Continuous Integration and Continuous Deployment using Maven, Jenkins, BitBucket, GIT, and Mulesoft Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation. As a Solution Architect , you'll work with business and IT leaders to shape technology strategies and drive our enterprise architecture forward. Your focus will be on the Enterprise Enablement domain, which supports business planning, supply chain, operations, finance, HR, and productivity services. You'll play a key role in defining solution architectures, guiding implementation teams, and ensuring alignment with our technology roadmap. What you'll be doing: Enterprise Architecture & Strategy Define the target state architecture for enterprise enablement, linking business capabilities with technology strategies. Assess current systems and recommend modernisation and optimization approaches. Develop and communicate architectural roadmaps to business and IT teams. Stay updated on emerging technologies and assess their impact. Design scalable, cost-effective solution architectures for sophisticated, multi-phase global projects. Collaborate with vendors, analysts, and internal teams to evaluate solution options. Guide teams through architecture decisions, approvals, and implementation . Lead proof of concepts (PoCs) to test new technologies. Governance & Best Practices Establish and enforce architecture principles, standards, and frameworks . Ensure solution designs align with future state architecture . Review and approve project deliverables for architectural compliance . Lead on architecture proposals and recommendations to partners and project teams. Partner with engineering, security, data, and AI teams to solve architectural challenges. Work with supplier partners to drive value from their products and roadmaps. Mentor junior architects and contribute to standard methodologies across Sony's architecture teams. What We're Looking For: 8+ years as a Solution Architect on large-scale projects (e.g., ERP, HR platforms). Experience in designing enterprise-grade solutions that are scalable and cost-effective. Architecture leadership role across at least two of sales, operations, finance, and HR systems. Communicating complex technical topics to a senior level and across IT and the business. Evaluating technology solutions through RFIs, RFPs, and PoCs . Proven in applying enterprise architecture frameworks (e.g., Archimate). Experienced in architecture modelling in tools (e.g., Bizzdesign). Preferred Qualifications Degree in Computer Science, IT, or related field . Background in solution design, software development, or business analysis . Experience working with global, multi-functional teams. Familiarity with major platforms like SAP S/4 ERP, Workday, Microsoft 365, ServiceNow, Salesforce . Strong understanding of integration technologies (e.g., Ab Initio, Mulesoft) and data architecture (e.g., Snowflake, Tableau, Microstrategy). Knowledge of cloud platforms (AWS, Azure, Google Cloud) and AI/ML enablement . Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Feb 21, 2025
Full time
PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation. As a Solution Architect , you'll work with business and IT leaders to shape technology strategies and drive our enterprise architecture forward. Your focus will be on the Enterprise Enablement domain, which supports business planning, supply chain, operations, finance, HR, and productivity services. You'll play a key role in defining solution architectures, guiding implementation teams, and ensuring alignment with our technology roadmap. What you'll be doing: Enterprise Architecture & Strategy Define the target state architecture for enterprise enablement, linking business capabilities with technology strategies. Assess current systems and recommend modernisation and optimization approaches. Develop and communicate architectural roadmaps to business and IT teams. Stay updated on emerging technologies and assess their impact. Design scalable, cost-effective solution architectures for sophisticated, multi-phase global projects. Collaborate with vendors, analysts, and internal teams to evaluate solution options. Guide teams through architecture decisions, approvals, and implementation . Lead proof of concepts (PoCs) to test new technologies. Governance & Best Practices Establish and enforce architecture principles, standards, and frameworks . Ensure solution designs align with future state architecture . Review and approve project deliverables for architectural compliance . Lead on architecture proposals and recommendations to partners and project teams. Partner with engineering, security, data, and AI teams to solve architectural challenges. Work with supplier partners to drive value from their products and roadmaps. Mentor junior architects and contribute to standard methodologies across Sony's architecture teams. What We're Looking For: 8+ years as a Solution Architect on large-scale projects (e.g., ERP, HR platforms). Experience in designing enterprise-grade solutions that are scalable and cost-effective. Architecture leadership role across at least two of sales, operations, finance, and HR systems. Communicating complex technical topics to a senior level and across IT and the business. Evaluating technology solutions through RFIs, RFPs, and PoCs . Proven in applying enterprise architecture frameworks (e.g., Archimate). Experienced in architecture modelling in tools (e.g., Bizzdesign). Preferred Qualifications Degree in Computer Science, IT, or related field . Background in solution design, software development, or business analysis . Experience working with global, multi-functional teams. Familiarity with major platforms like SAP S/4 ERP, Workday, Microsoft 365, ServiceNow, Salesforce . Strong understanding of integration technologies (e.g., Ab Initio, Mulesoft) and data architecture (e.g., Snowflake, Tableau, Microstrategy). Knowledge of cloud platforms (AWS, Azure, Google Cloud) and AI/ML enablement . Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Job Description: Senior Solutions Engineer 3CLogic is a global provider of voice and SaaS solutions to enterprise and Global 2000 organizations worldwide. A strategic ServiceNow and SAP partner, the company is among the leaders digitally transforming customer and employee experiences, voice-enabled self-service, remote work, and the application of AI to drive better customer outcomes. We are growing quickly and are looking for energetic candidates seeking to join a fast-paced company and market! If so, please send a copy of your resume and cover letter. Location: Europe and EU countries with a preference for Great Britain. English language fluency required. Description: 3CLogic is expanding our sales organization to meet the demands of a rapidly growing industry and is seeking experienced Senior Sales Engineers to join our team. In this pivotal role, you will support regional account executives in acquiring and retaining customers by employing top-tier technical pre-sales consultancy skills to articulate the power, value, and ease of use of the 3CLogic platform. This is a hands-on technical role requiring a professional adept at both broad and in-depth solution delivery and positioning throughout the sales cycle. Job Responsibilities: Collaborate with Account Executives in customer discovery sessions to understand their current state, identify key business challenges, and align the 3CLogic solution to meet their objectives. Develop and contribute to sales campaigns aimed at transforming Customer Service Operations, Employee Services, and IT Helpdesks through advanced contact centre capabilities. Maintain and enhance a showcase of 3CLogic solutions integrated with leading CRMs and Customer Service Management platforms (ServiceNow, Salesforce, SAP Service Cloud). Design and manage initiatives that equip and support Account Executives in demonstrating the value of the 3CLogic Cloud Contact Centre offering. Assist prospective customers in evaluating contact center platforms by supporting technical RFP responses. Work alongside sales personnel to assess customer requirements and conduct pre-demo needs analysis. Provide mentoring and training to colleagues across the organization. Deliver tailored and standardized product demonstrations to prospects and existing customers, both in person and via virtual platforms such as Zoom. Develop and maintain product demonstration scripts and scenarios, ensuring a robust and engaging demo environment. Support prospective customers in scoping the implementation of the 3CLogic platform to align with their business needs. Lead the scoping and delivery of Proof of Concept (PoC) and Proof of Value (PoV) engagements with prospective clients. Respond to Requests for Information (RFI) and Requests for Proposal (RFP). Stay up to date with product developments and releases to ensure comprehensive knowledge for demonstrations and PoC/PoV engagements. Support marketing initiatives, including user conferences, trade shows, and webinars. Maintain an in-depth understanding of the competitive landscape, identifying and articulating key differentiators. Gather, document, and share product feedback and competitive intelligence from customers to inform internal development discussions with product management. Develop expertise in the business and technical challenges addressed by 3CLogic's solutions, including compliance with key regulations, evolving business needs, and security considerations. Serve as a subject matter expert at executive briefings and marketing events. Required Qualifications: Bachelor's degree in Computer Science, Software Engineering, Information Technology, or equivalent professional experience. At least 5 years of relevant experience in sales, technical, or customer-facing roles, ideally within a SaaS environment. At least 3 years of experience working with ServiceNow, either through relevant sales / pre-sales roles or via ServiceNow certifications (such as System Administrator, Implementation Specialist, Application Developer, ITSM, or CSM). Experience in delivering tailored technical demonstrations and presenting use cases. Strong presentation skills, with the ability to build trust across both technical and non-technical audiences. A proven track record of successfully closing complex, enterprise-level deals in collaboration with sales teams. Confidence and expertise in discussing technical and data architecture. Ability to quickly learn, interpret, and articulate complex technical concepts. A creative and analytical approach to problem-solving, with the ability to address challenges across various business sectors. Strong understanding of cloud software architecture, APIs, and integration methodologies. Willingness to travel up to 25% as required. Preferred Qualifications: Experience with CRM solutions including Salesforce and SAP is highly desirable. Practical experience with multiple CRM platforms (including Salesforce and SAP) in addition to ServiceNow. Seven or more years of experience in enterprise software sales, particularly within customer experience (CX), contact center, or related technologies. Expertise in voice technology, including speech analytics, Natural Language Understanding (NLU), voice bots, and Interactive Voice Response (IVR) systems. Experience with AI and machine learning applications in customer service environments.
Feb 21, 2025
Full time
Job Description: Senior Solutions Engineer 3CLogic is a global provider of voice and SaaS solutions to enterprise and Global 2000 organizations worldwide. A strategic ServiceNow and SAP partner, the company is among the leaders digitally transforming customer and employee experiences, voice-enabled self-service, remote work, and the application of AI to drive better customer outcomes. We are growing quickly and are looking for energetic candidates seeking to join a fast-paced company and market! If so, please send a copy of your resume and cover letter. Location: Europe and EU countries with a preference for Great Britain. English language fluency required. Description: 3CLogic is expanding our sales organization to meet the demands of a rapidly growing industry and is seeking experienced Senior Sales Engineers to join our team. In this pivotal role, you will support regional account executives in acquiring and retaining customers by employing top-tier technical pre-sales consultancy skills to articulate the power, value, and ease of use of the 3CLogic platform. This is a hands-on technical role requiring a professional adept at both broad and in-depth solution delivery and positioning throughout the sales cycle. Job Responsibilities: Collaborate with Account Executives in customer discovery sessions to understand their current state, identify key business challenges, and align the 3CLogic solution to meet their objectives. Develop and contribute to sales campaigns aimed at transforming Customer Service Operations, Employee Services, and IT Helpdesks through advanced contact centre capabilities. Maintain and enhance a showcase of 3CLogic solutions integrated with leading CRMs and Customer Service Management platforms (ServiceNow, Salesforce, SAP Service Cloud). Design and manage initiatives that equip and support Account Executives in demonstrating the value of the 3CLogic Cloud Contact Centre offering. Assist prospective customers in evaluating contact center platforms by supporting technical RFP responses. Work alongside sales personnel to assess customer requirements and conduct pre-demo needs analysis. Provide mentoring and training to colleagues across the organization. Deliver tailored and standardized product demonstrations to prospects and existing customers, both in person and via virtual platforms such as Zoom. Develop and maintain product demonstration scripts and scenarios, ensuring a robust and engaging demo environment. Support prospective customers in scoping the implementation of the 3CLogic platform to align with their business needs. Lead the scoping and delivery of Proof of Concept (PoC) and Proof of Value (PoV) engagements with prospective clients. Respond to Requests for Information (RFI) and Requests for Proposal (RFP). Stay up to date with product developments and releases to ensure comprehensive knowledge for demonstrations and PoC/PoV engagements. Support marketing initiatives, including user conferences, trade shows, and webinars. Maintain an in-depth understanding of the competitive landscape, identifying and articulating key differentiators. Gather, document, and share product feedback and competitive intelligence from customers to inform internal development discussions with product management. Develop expertise in the business and technical challenges addressed by 3CLogic's solutions, including compliance with key regulations, evolving business needs, and security considerations. Serve as a subject matter expert at executive briefings and marketing events. Required Qualifications: Bachelor's degree in Computer Science, Software Engineering, Information Technology, or equivalent professional experience. At least 5 years of relevant experience in sales, technical, or customer-facing roles, ideally within a SaaS environment. At least 3 years of experience working with ServiceNow, either through relevant sales / pre-sales roles or via ServiceNow certifications (such as System Administrator, Implementation Specialist, Application Developer, ITSM, or CSM). Experience in delivering tailored technical demonstrations and presenting use cases. Strong presentation skills, with the ability to build trust across both technical and non-technical audiences. A proven track record of successfully closing complex, enterprise-level deals in collaboration with sales teams. Confidence and expertise in discussing technical and data architecture. Ability to quickly learn, interpret, and articulate complex technical concepts. A creative and analytical approach to problem-solving, with the ability to address challenges across various business sectors. Strong understanding of cloud software architecture, APIs, and integration methodologies. Willingness to travel up to 25% as required. Preferred Qualifications: Experience with CRM solutions including Salesforce and SAP is highly desirable. Practical experience with multiple CRM platforms (including Salesforce and SAP) in addition to ServiceNow. Seven or more years of experience in enterprise software sales, particularly within customer experience (CX), contact center, or related technologies. Expertise in voice technology, including speech analytics, Natural Language Understanding (NLU), voice bots, and Interactive Voice Response (IVR) systems. Experience with AI and machine learning applications in customer service environments.
Would you like to be part of a talented team of experienced technical sales professionals focused on working with some of Sweden's largest Enterprises as they transform their business? As an Amazon Web Services (AWS) Senior Enterprise Account Manager, you will have the exciting opportunity of driving digital transformation across the strategic accounts you manage, promoting the entire AWS products and services portfolio. AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Key job responsibilities As an AWS Senior Enterprise Account Manager, you are driving digital transformations through effective engagement with C-level executives, business development executives, IT leaders, architects, developers, and various lines of businesses. You are establishing AWS as the key cloud technology provider across the strategic accounts you manage, promoting the entire AWS products and services portfolio to Enterprise Customers. On a daily basis you empower your customers to solve challenges while attaining both their operational and innovation goals. You deliver business outcomes while guiding them to become more agile, innovative, and efficient. With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise. Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact? Come build the future with us. About the team AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS Experience as a quota carrying technology enterprise field sales or business development account manager, including complex account management. The ideal candidate will have experience developing relationships across industry verticals, including: Financial Services Industry (FSI), Manufacturing, Media & Entertainment and/or Retail/CPG. Experience increasing technology adoption and creating long term transformational account strategies. Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to Enterprise Customers, including working with and presenting to C-level executives, IT, and other lines of business. University degree or a technical background in business, engineering, or computer science, BA/BS degree or equivalent work experience. PREFERRED QUALIFICATIONS 10 years+ of technology field sales or business development experience, ideally selling cloud solutions. Experience developing long term customer relationships, with multiple lines of business, including senior CxO stakeholders. Active listener and effective communicator with demonstrated success in effective deal closing skills on large, complex deals. Extensive working knowledge with CRMs (e.g. Salesforce), forecasting, account plan creation and ownership. A passionate, self-starter, ready to take AWS Sweden Enterprise customer experience to the next level. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: January 17, 2025 (Updated 23 days ago) Posted: July 23, 2024 (Updated 2 months ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Feb 20, 2025
Full time
Would you like to be part of a talented team of experienced technical sales professionals focused on working with some of Sweden's largest Enterprises as they transform their business? As an Amazon Web Services (AWS) Senior Enterprise Account Manager, you will have the exciting opportunity of driving digital transformation across the strategic accounts you manage, promoting the entire AWS products and services portfolio. AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Key job responsibilities As an AWS Senior Enterprise Account Manager, you are driving digital transformations through effective engagement with C-level executives, business development executives, IT leaders, architects, developers, and various lines of businesses. You are establishing AWS as the key cloud technology provider across the strategic accounts you manage, promoting the entire AWS products and services portfolio to Enterprise Customers. On a daily basis you empower your customers to solve challenges while attaining both their operational and innovation goals. You deliver business outcomes while guiding them to become more agile, innovative, and efficient. With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise. Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact? Come build the future with us. About the team AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS Experience as a quota carrying technology enterprise field sales or business development account manager, including complex account management. The ideal candidate will have experience developing relationships across industry verticals, including: Financial Services Industry (FSI), Manufacturing, Media & Entertainment and/or Retail/CPG. Experience increasing technology adoption and creating long term transformational account strategies. Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to Enterprise Customers, including working with and presenting to C-level executives, IT, and other lines of business. University degree or a technical background in business, engineering, or computer science, BA/BS degree or equivalent work experience. PREFERRED QUALIFICATIONS 10 years+ of technology field sales or business development experience, ideally selling cloud solutions. Experience developing long term customer relationships, with multiple lines of business, including senior CxO stakeholders. Active listener and effective communicator with demonstrated success in effective deal closing skills on large, complex deals. Extensive working knowledge with CRMs (e.g. Salesforce), forecasting, account plan creation and ownership. A passionate, self-starter, ready to take AWS Sweden Enterprise customer experience to the next level. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: January 17, 2025 (Updated 23 days ago) Posted: July 23, 2024 (Updated 2 months ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Job Description Wanted! Senior Engineer to build Salesforce Integration with 3rd party Suppliers and external systems to provide a customer 360 View and feed business intelligence solutions with raw data. Bring your Salesforce and AWS expertise and join our Salesforce Engineering team to help us shape and deliver our customer service and self-service vision. No relocation assistance is offered for this position Core Responsibilities As a senior engineer, you'll be responsible for defining and delivering a connected Salesforce Solution to our Customer Service Centre, working in synergy with our product and design teams. On a day-to-day basis, the role will involve: Ensure best practices are being followed and continuously improve our developer guidelines Be a passionate AWS & Integration Subject Matter expert and help guide the engineering teams to efficient and effective solutions Design and develop AWS integrations with Salesforce Manage AWS Development Pipelines in GitHub and help troubleshoot build and deployment issues Design and Document the Salesforce and AWS architecture Do you have what it takes? 3 years plus experience of AWS experience High Quality Documentation of integration architectures REST APIs Event processing Experience of delivering Salesforce solutions with integrations to external systems via AWS Experience of DevOps processes and CI/CD deployment using Salesforce CLI and GitHub Actions Nice to have Salesforce Service Cloud, Apex & LWC development What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. For all candidates, if you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Join the LEGO team today.
Feb 19, 2025
Full time
Job Description Wanted! Senior Engineer to build Salesforce Integration with 3rd party Suppliers and external systems to provide a customer 360 View and feed business intelligence solutions with raw data. Bring your Salesforce and AWS expertise and join our Salesforce Engineering team to help us shape and deliver our customer service and self-service vision. No relocation assistance is offered for this position Core Responsibilities As a senior engineer, you'll be responsible for defining and delivering a connected Salesforce Solution to our Customer Service Centre, working in synergy with our product and design teams. On a day-to-day basis, the role will involve: Ensure best practices are being followed and continuously improve our developer guidelines Be a passionate AWS & Integration Subject Matter expert and help guide the engineering teams to efficient and effective solutions Design and develop AWS integrations with Salesforce Manage AWS Development Pipelines in GitHub and help troubleshoot build and deployment issues Design and Document the Salesforce and AWS architecture Do you have what it takes? 3 years plus experience of AWS experience High Quality Documentation of integration architectures REST APIs Event processing Experience of delivering Salesforce solutions with integrations to external systems via AWS Experience of DevOps processes and CI/CD deployment using Salesforce CLI and GitHub Actions Nice to have Salesforce Service Cloud, Apex & LWC development What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. For all candidates, if you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Join the LEGO team today.
Select how often (in days) to receive an alert: Eviden, part of the Atos Group, with an annual revenue of circa € 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 47,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come. The opportunity: Powered by a community of world-class talent and unique data and technology capabilities, we transform possibilities into realities. In this position, you'll join the Digital Transformation Delivery sub-practice within the Digital Transformation Consulting (DTC) team. You will operate within a fast-paced Consulting environment, comprised of more than 850 diverse and high performing experts worldwide. Our teams work on challenging digital projects that deliver creative and innovative solutions across multiple industries and sectors. Our clients require business transformation programmes that typically need complex technologies and supplier ecosystems. Covering from small to medium sized enterprises to large public sector department, we support our clients and members of society to live, work and develop sustainably, in a safe and secure information space. The Digital Transformation Delivery practice works with clients to develop and expand their digital capabilities by understanding their digital transformation journey and future roadmap and advising on the appropriate methodologies and solutions to best achieve their goals. The candidates must be eligible to obtain a security clearance to SC level. To be eligible to SC Clearance, the candidates should have lived and worked in the UK for past 5+ years. Location: No Fixed The position requires regular domestic and international travel with an average of 2-3 days per week on site or as the need arises. Role and responsibilities: We are looking for a highly motivated, driven and experienced Solution Architect who will be leading the engagement delivery with existing or new client - this may be advisory or transformation delivery. You will be expected to shape the way the engagement is defined and delivered, manage the client relationship at senior/ board level and provide leadership, direction and support for the delivery team. You will also be expected to have strong commercial and financial awareness and management skills to ensure a successful delivery for Eviden as well as for the client. The role will require the ability to lead on business development including the development of compelling bid responses and delivering client presentation to secure new work for the team. You will have line management responsibility and play a key part in the on-going development of our people and market facing offerings. Key responsibilities: Engagement management including financial controls such as client invoicing, status reporting, risk and issue management People management including team leadership and staff development Lead workshops and interviews with key stakeholders to understand the customer's business and IT requirements and the related system landscape and operating model. Create system and solution architectures that meet the customer requirements and are compliant with Enterprise Architecture principles Develop solution architectures which are coherent with both security & service architecture and cost or commercial constraints/requirements Consult with customers, understand their concerns and develop hypothesis based on findings that can be customer tested Suggest recommendations and benefits and present a delivery plan Define and integrate digital solutions into an organisation's strategy and vision Prepare and lead (as necessary or as part of a team) customer presentations, outlining recommended solution architectures and benefits Develop and contribute to thought leadership around architecture and solution offerings and related value propositions Technically lead the preparation of bid responses to RFPs and develop the solutions based on case studies Create and manage project/engagement financial models, including reviews and approvals Required Skills and Experience: Demonstrated leadership, excellent problem solving and analytical skills Knowledge of Application and Cloud technologies such as: AWS, Azure, Google, SalesForce, Pega, ServiceNow, SAP. Demonstrable experience in one or more hyperscaler platforms is required. A good understanding of, or certification in, TOGAF (or equivalent framework) and how it is applied to the customer landscape A strong understanding of requirements management and the ability to show clear linkage between the digital choices and solutions that will be delivered. Understanding of data and security architecture Experience of using Archimate notation to create enterprise and solution architecture models and diagrams, preferably with SparxEA or BizDesign. A good understanding of the complete digital solutions delivery lifecycle with awareness of ITIL and DevSecOps. Strong client facing consultative skills, including the ability to ask open engaging questions, analyse information, test or develop new hypothesis and create high quality client deliverables. Experience in facilitating client facing workshops. A good understanding of programme and project management methods including both waterfall and agile, ideally experience with Prince and Scaled Agile Framework (SAFe). Desirable Skills and Experience: As a Solutions Architect, you would be expected to have a wide base of technical knowledge and understanding with specialities relevant to today's IT landscape. This could include: Certification in one or more Cloud technologies Understanding of application hosting deployment approaches: IaaS, PaaS, SaaS, containers, microservices Certification in TOGAF or equivalent framework Experience of working with the Government Digital Services (GDS) Way Appreciation of high-level Network architecture in on prem and cloud deployments IOT / Blockchain Understanding of business case development Insight into market and industry trends, and their impact on customer solutions Service design and the fundamentals of ITIL including change management We care for our employees by providing: 25 days of Annual leave + an option to purchase more through our Flexible Benefits Flex benefits system - exciting opportunity to choose your own benefits Pension - matching contribution up to 10% Private Medical Scheme Life Assurance Enrolment in our Share scheme - subject to scheme eligibility criteria Unlimited opportunities to learn in our Training platforms As a Disability Confident employer, our aim is to ensure that disabled applicants who meet the minimum criteria for this position will be offered an interview. The data is only used for the purpose of providing additional support at interview. If this is applicable to you, please ensure you answer "Yes" to the question regarding disability included in the application form for our awareness. If you have any questions, please contact our TA Specialist Elvira Dupcheva
Feb 16, 2025
Full time
Select how often (in days) to receive an alert: Eviden, part of the Atos Group, with an annual revenue of circa € 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 47,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come. The opportunity: Powered by a community of world-class talent and unique data and technology capabilities, we transform possibilities into realities. In this position, you'll join the Digital Transformation Delivery sub-practice within the Digital Transformation Consulting (DTC) team. You will operate within a fast-paced Consulting environment, comprised of more than 850 diverse and high performing experts worldwide. Our teams work on challenging digital projects that deliver creative and innovative solutions across multiple industries and sectors. Our clients require business transformation programmes that typically need complex technologies and supplier ecosystems. Covering from small to medium sized enterprises to large public sector department, we support our clients and members of society to live, work and develop sustainably, in a safe and secure information space. The Digital Transformation Delivery practice works with clients to develop and expand their digital capabilities by understanding their digital transformation journey and future roadmap and advising on the appropriate methodologies and solutions to best achieve their goals. The candidates must be eligible to obtain a security clearance to SC level. To be eligible to SC Clearance, the candidates should have lived and worked in the UK for past 5+ years. Location: No Fixed The position requires regular domestic and international travel with an average of 2-3 days per week on site or as the need arises. Role and responsibilities: We are looking for a highly motivated, driven and experienced Solution Architect who will be leading the engagement delivery with existing or new client - this may be advisory or transformation delivery. You will be expected to shape the way the engagement is defined and delivered, manage the client relationship at senior/ board level and provide leadership, direction and support for the delivery team. You will also be expected to have strong commercial and financial awareness and management skills to ensure a successful delivery for Eviden as well as for the client. The role will require the ability to lead on business development including the development of compelling bid responses and delivering client presentation to secure new work for the team. You will have line management responsibility and play a key part in the on-going development of our people and market facing offerings. Key responsibilities: Engagement management including financial controls such as client invoicing, status reporting, risk and issue management People management including team leadership and staff development Lead workshops and interviews with key stakeholders to understand the customer's business and IT requirements and the related system landscape and operating model. Create system and solution architectures that meet the customer requirements and are compliant with Enterprise Architecture principles Develop solution architectures which are coherent with both security & service architecture and cost or commercial constraints/requirements Consult with customers, understand their concerns and develop hypothesis based on findings that can be customer tested Suggest recommendations and benefits and present a delivery plan Define and integrate digital solutions into an organisation's strategy and vision Prepare and lead (as necessary or as part of a team) customer presentations, outlining recommended solution architectures and benefits Develop and contribute to thought leadership around architecture and solution offerings and related value propositions Technically lead the preparation of bid responses to RFPs and develop the solutions based on case studies Create and manage project/engagement financial models, including reviews and approvals Required Skills and Experience: Demonstrated leadership, excellent problem solving and analytical skills Knowledge of Application and Cloud technologies such as: AWS, Azure, Google, SalesForce, Pega, ServiceNow, SAP. Demonstrable experience in one or more hyperscaler platforms is required. A good understanding of, or certification in, TOGAF (or equivalent framework) and how it is applied to the customer landscape A strong understanding of requirements management and the ability to show clear linkage between the digital choices and solutions that will be delivered. Understanding of data and security architecture Experience of using Archimate notation to create enterprise and solution architecture models and diagrams, preferably with SparxEA or BizDesign. A good understanding of the complete digital solutions delivery lifecycle with awareness of ITIL and DevSecOps. Strong client facing consultative skills, including the ability to ask open engaging questions, analyse information, test or develop new hypothesis and create high quality client deliverables. Experience in facilitating client facing workshops. A good understanding of programme and project management methods including both waterfall and agile, ideally experience with Prince and Scaled Agile Framework (SAFe). Desirable Skills and Experience: As a Solutions Architect, you would be expected to have a wide base of technical knowledge and understanding with specialities relevant to today's IT landscape. This could include: Certification in one or more Cloud technologies Understanding of application hosting deployment approaches: IaaS, PaaS, SaaS, containers, microservices Certification in TOGAF or equivalent framework Experience of working with the Government Digital Services (GDS) Way Appreciation of high-level Network architecture in on prem and cloud deployments IOT / Blockchain Understanding of business case development Insight into market and industry trends, and their impact on customer solutions Service design and the fundamentals of ITIL including change management We care for our employees by providing: 25 days of Annual leave + an option to purchase more through our Flexible Benefits Flex benefits system - exciting opportunity to choose your own benefits Pension - matching contribution up to 10% Private Medical Scheme Life Assurance Enrolment in our Share scheme - subject to scheme eligibility criteria Unlimited opportunities to learn in our Training platforms As a Disability Confident employer, our aim is to ensure that disabled applicants who meet the minimum criteria for this position will be offered an interview. The data is only used for the purpose of providing additional support at interview. If this is applicable to you, please ensure you answer "Yes" to the question regarding disability included in the application form for our awareness. If you have any questions, please contact our TA Specialist Elvira Dupcheva
Description It's an exciting time to join the Technology team here at AXA Health, with significant investment planned in all UK&I businesses to transform, deliver new digital services to our customers, streamline, and automate our business processes. We're looking for an experienced Digital Architect to join our architecture and analysis function to help us make our goals a reality. This is a fantastic opportunity to work primarily on a greenfield programme working with enterprise architects, solution architects, product owners and engineers in agile delivery teams in the design and development of our digital customer experience via web channels and mobile app, centred around a Salesforce CRM platform. Our new strategic platform is built using SaaS and Cloud hosted PaaS components. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Responsibility for the definition, design and communication of digital experience/front end solutions for our strategic customer platform Evaluating solution options, integration patterns and recommending the right one for a given situation ensuring compliance with company standards Ensuring the performance, quality, and responsiveness of applications through the solution design Working within an agile program and teams, adhering to Scrum or Kanban principles Contributing to the architecture runway and target architecture Supporting continuous improvement initiatives within the team and across the IT department, proactively assessing emerging technology / solutions for our business Working with security and data protection officers so that solution is secure by design and compliant What you'll bring: Proven experience working as a Solution Architect, or senior engineer with a desire, aptitude and ability to move into Solution Architecture Experience in digital channels and frontend technologies including React/React Native, .Net and Azure Strong knowledge of API architectural design standards including RESTful APIs and Open API Experience with Azure based Enterprise Identity Management solutions, AuthN and AuthZ, for a modern digital ecosystem (SPA Web Applications, mobile apps, SaaS third parties) Good influencing and negotiation skills, managing effective stakeholder relationships Experience integrating digital solutions with Salesforce and Salesforce Marketing Cloud Ability to translate business strategy into technical solutions and business requirements into technical design Working knowledge of mobile ecosystems (Android and Apple), and integrations with Enterprise applications and services, including third party integrations with mobile applications Understanding of current and emerging technologies and their potential to deliver business benefits As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary dependent on experience Discretionary company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave AXA employee discounts Gym benefits To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. Who we are: At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We're transforming our business by developing easy, efficient, digital experiences for our customers. We're a collective of specialists passionate about helping our members flourish, whether that's individuals and families, small businesses or huge corporates.
Feb 16, 2025
Full time
Description It's an exciting time to join the Technology team here at AXA Health, with significant investment planned in all UK&I businesses to transform, deliver new digital services to our customers, streamline, and automate our business processes. We're looking for an experienced Digital Architect to join our architecture and analysis function to help us make our goals a reality. This is a fantastic opportunity to work primarily on a greenfield programme working with enterprise architects, solution architects, product owners and engineers in agile delivery teams in the design and development of our digital customer experience via web channels and mobile app, centred around a Salesforce CRM platform. Our new strategic platform is built using SaaS and Cloud hosted PaaS components. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Responsibility for the definition, design and communication of digital experience/front end solutions for our strategic customer platform Evaluating solution options, integration patterns and recommending the right one for a given situation ensuring compliance with company standards Ensuring the performance, quality, and responsiveness of applications through the solution design Working within an agile program and teams, adhering to Scrum or Kanban principles Contributing to the architecture runway and target architecture Supporting continuous improvement initiatives within the team and across the IT department, proactively assessing emerging technology / solutions for our business Working with security and data protection officers so that solution is secure by design and compliant What you'll bring: Proven experience working as a Solution Architect, or senior engineer with a desire, aptitude and ability to move into Solution Architecture Experience in digital channels and frontend technologies including React/React Native, .Net and Azure Strong knowledge of API architectural design standards including RESTful APIs and Open API Experience with Azure based Enterprise Identity Management solutions, AuthN and AuthZ, for a modern digital ecosystem (SPA Web Applications, mobile apps, SaaS third parties) Good influencing and negotiation skills, managing effective stakeholder relationships Experience integrating digital solutions with Salesforce and Salesforce Marketing Cloud Ability to translate business strategy into technical solutions and business requirements into technical design Working knowledge of mobile ecosystems (Android and Apple), and integrations with Enterprise applications and services, including third party integrations with mobile applications Understanding of current and emerging technologies and their potential to deliver business benefits As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary dependent on experience Discretionary company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave AXA employee discounts Gym benefits To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. Who we are: At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We're transforming our business by developing easy, efficient, digital experiences for our customers. We're a collective of specialists passionate about helping our members flourish, whether that's individuals and families, small businesses or huge corporates.
PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation. As a Solution Architect , you'll help define and shape technology strategies within the Enterprise Enablement domain, which includes business planning, supply chain, operations, finance, HR, and productivity services. You'll work with business and IT leaders to develop solution architectures, guide implementation teams, and ensure alignment with our technology roadmap. What you'll be doing: Enterprise Architecture & Strategy Define the target state architecture for areas of enterprise enablement, linking business capabilities with technology strategies. Assess current systems and recommend modernization and optimization approaches. Develop and evolve architectural models and roadmaps with technology and business teams. Stay updated on emerging technologies and evaluate their potential impact. Participate in proof of concepts (PoCs) to assess new technology opportunities. Develop solution architectures for multi-phase change programs. Explore and assess solution options with vendors, analysts, and internal teams. Define current and future state architectures , outlining transition steps. Identify key design decisions and collaborate with partners. Present solution recommendations to decision-making groups. Governance & Best Practices Ensure compliance with SIE architecture principles, standards, and frameworks . Produce high-quality architectural documentation that explains solutions, options, and decisions. Review and approve solution designs for alignment with the future state architecture . Apply architecture governance processes to assure design conformance to your defined architecture. Partner with engineering, security, data and AI teams to solve architectural challenges. Build strong supplier relationships to enhance technology investments. Mentor junior architects and contribute to best practices across Sony's architecture teams. What We're Looking For: 5+ years of experience as a Solution Architect working on corporate platforms (e.g., ERP, HR systems). Experience in designing scalable, reliable, and cost-effective enterprise solutions . Architecting solutions for two of sales, operations, finance, or HR systems . Collaborating with engineering teams to implement architectures. Communicating complex IT concepts to both technical and business audiences. Evaluating solutions through RFIs, RFPs, PoCs, and blueprinting . Proven in applying enterprise architecture frameworks (e.g., Archimate). Experienced in architecture modelling in tool (e.g., Bizzdesign). Preferred Qualifications Degree in Computer Science, IT, or related field . Experience in solution design, software development, or business analysis . Worked with global, multi-functional teams . Familiarity with SAP S/4 ERP, Workday, Microsoft 365, ServiceNow, Salesforce . Strong understanding of integration technologies (e.g., Ab Initio, Mulesoft) and data architecture (e.g., Snowflake, Tableau, Microstrategy). Knowledge of cloud platforms (AWS, Azure, Google Cloud) and AI/ML enablement . Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Feb 14, 2025
Full time
PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation. As a Solution Architect , you'll help define and shape technology strategies within the Enterprise Enablement domain, which includes business planning, supply chain, operations, finance, HR, and productivity services. You'll work with business and IT leaders to develop solution architectures, guide implementation teams, and ensure alignment with our technology roadmap. What you'll be doing: Enterprise Architecture & Strategy Define the target state architecture for areas of enterprise enablement, linking business capabilities with technology strategies. Assess current systems and recommend modernization and optimization approaches. Develop and evolve architectural models and roadmaps with technology and business teams. Stay updated on emerging technologies and evaluate their potential impact. Participate in proof of concepts (PoCs) to assess new technology opportunities. Develop solution architectures for multi-phase change programs. Explore and assess solution options with vendors, analysts, and internal teams. Define current and future state architectures , outlining transition steps. Identify key design decisions and collaborate with partners. Present solution recommendations to decision-making groups. Governance & Best Practices Ensure compliance with SIE architecture principles, standards, and frameworks . Produce high-quality architectural documentation that explains solutions, options, and decisions. Review and approve solution designs for alignment with the future state architecture . Apply architecture governance processes to assure design conformance to your defined architecture. Partner with engineering, security, data and AI teams to solve architectural challenges. Build strong supplier relationships to enhance technology investments. Mentor junior architects and contribute to best practices across Sony's architecture teams. What We're Looking For: 5+ years of experience as a Solution Architect working on corporate platforms (e.g., ERP, HR systems). Experience in designing scalable, reliable, and cost-effective enterprise solutions . Architecting solutions for two of sales, operations, finance, or HR systems . Collaborating with engineering teams to implement architectures. Communicating complex IT concepts to both technical and business audiences. Evaluating solutions through RFIs, RFPs, PoCs, and blueprinting . Proven in applying enterprise architecture frameworks (e.g., Archimate). Experienced in architecture modelling in tool (e.g., Bizzdesign). Preferred Qualifications Degree in Computer Science, IT, or related field . Experience in solution design, software development, or business analysis . Worked with global, multi-functional teams . Familiarity with SAP S/4 ERP, Workday, Microsoft 365, ServiceNow, Salesforce . Strong understanding of integration technologies (e.g., Ab Initio, Mulesoft) and data architecture (e.g., Snowflake, Tableau, Microstrategy). Knowledge of cloud platforms (AWS, Azure, Google Cloud) and AI/ML enablement . Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Who are we? Founded in 2005, Pierce Washington helps clients transform their quote-to-cash process. We are creating a next-generation Total Commerce Company and will own the Total Commerce category - a fast growing segment in the tech industry. This is the place to come to if you want to work with the best, get in at the ground floor and help sustain and grow one of the best places to work. We have completed over 100 CPQ projects enabling leading enterprise to achieve their most complex Q2C process automation goals and transform how they do business. Leveraging this expertise, our Salesforce Practice is focused on delivering solutions to clients in the High Tech and Manufacturing industries. Come join a growing Salesforce Practice and work on fun projects with good people! Who are you? You are an experienced, hands-on Salesforce Consultant with expert Business Analyst skills who loves to work collaboratively with clients to design and implement CPQ (Steelbrick) solutions. You strive for and deliver excellence for yourself, your team, and your clients. You have a natural curiosity to uncover a client's pain points, key requirements and implicit needs. You enjoy completing declarative configurations yourself and have experience working with products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes. What you get to do: Working closely with a Solution Architect in a client-facing capacity, your primary responsibility is to identify and document business processes, gather, synthesize, and translate business requirements into user stories, and complete the declarative configurations required to ensure we provide our clients the best quote-to-cash (Q2C) automation solutions. Co-lead discovery workshops to gather, define, and document current state and future state business processes and functional requirements. Document requirements in the form of process flow diagrams and user stories. Participate in the creation of prototypes and proof-of-concepts and demonstrate solution functionality to client stakeholders as needed. Complete declarative configurations for projects, including products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes. Develop implementation estimates and plans for phases of the delivery lifecycle, including configuration, development, testing, training, communications, deployment, and post go-live support. Design user story test scripts and participate in end-user acceptance testing. Develop and present solution options to client, evaluating the pros and cons of declarative configuration against code and customization. Perform impact analysis for scope change requests, document changes to requirements, configuration, and data mapping. Participate in training content development and administrator and end-user training delivery. Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions. What you bring to the role: 3+ years of Salesforce industry experience in a consulting capacity working with the Sales Cloud and/or Service Cloud and a proven understanding of the software development lifecycle. Prior experience as a Business Analyst/Consultant or similar role on 2+ CPQ projects that were at least 6 months in duration. Hands-on declarative configuration experience implementing products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes. Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs. Skilled at defining and documenting current and future state business processes and requirements for ongoing system improvement initiatives. Working knowledge of custom development concepts such as flows, lightning components, apex, triggers and web services. Excellent client-facing written and oral communications skills. Experienced in executing gap analysis and requirements traceability matrices. Experienced in project management theories, practices, and methods including Agile. Experienced with Visio, JIRA, Prodly, Copado, or similar tools desirable. Experience in the High Tech or Manufacturing industries highly desired. Active Salesforce certifications or ability to achieve relevant certifications upon hire within first several months. Required Salesforce certifications: Administrator, CPQ Specialist. Preferred Salesforce certifications: Billing Specialist Superbadge, Advanced Billing Specialist Superbadge, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant. Understanding of complementary CPQ applications such as Logik.io, DigitalRoute, DocuSign CLM, Conga Contracts, Xactly, Zilliant, PROS, and Avalara Tax. Bachelor's degree in business, computer science, or engineering. What we'll do for you: Health, dental, life & disability insurance. Flexible, collaborative work environment with a commitment to work life balance. Hybrid work environment. Competitive compensation package. Learn and challenge yourself in a fast-paced, growing tech company. More about us: Since 2005, Pierce Washington has helped enterprises transform their quote-to-cash process in four ways: we implement CPQ, eCommerce and Billing & Subscription Management solutions and we integrate those solutions to ERP and other enterprise systems. By focusing on these four areas - and doing them well - we have built our reputation as the go-to partner for our clients. Our commitment to each client's success is the foundation on which Pierce Washington was built. None of this success would have been possible without the synergy we have with our employees. Our commitment to each employee's personal growth and development yet still highly valuing work/life balance, all within a culture of collaboration and teamwork, is why being a part of our team is an exciting next step in your career!
Feb 13, 2025
Full time
Who are we? Founded in 2005, Pierce Washington helps clients transform their quote-to-cash process. We are creating a next-generation Total Commerce Company and will own the Total Commerce category - a fast growing segment in the tech industry. This is the place to come to if you want to work with the best, get in at the ground floor and help sustain and grow one of the best places to work. We have completed over 100 CPQ projects enabling leading enterprise to achieve their most complex Q2C process automation goals and transform how they do business. Leveraging this expertise, our Salesforce Practice is focused on delivering solutions to clients in the High Tech and Manufacturing industries. Come join a growing Salesforce Practice and work on fun projects with good people! Who are you? You are an experienced, hands-on Salesforce Consultant with expert Business Analyst skills who loves to work collaboratively with clients to design and implement CPQ (Steelbrick) solutions. You strive for and deliver excellence for yourself, your team, and your clients. You have a natural curiosity to uncover a client's pain points, key requirements and implicit needs. You enjoy completing declarative configurations yourself and have experience working with products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes. What you get to do: Working closely with a Solution Architect in a client-facing capacity, your primary responsibility is to identify and document business processes, gather, synthesize, and translate business requirements into user stories, and complete the declarative configurations required to ensure we provide our clients the best quote-to-cash (Q2C) automation solutions. Co-lead discovery workshops to gather, define, and document current state and future state business processes and functional requirements. Document requirements in the form of process flow diagrams and user stories. Participate in the creation of prototypes and proof-of-concepts and demonstrate solution functionality to client stakeholders as needed. Complete declarative configurations for projects, including products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes. Develop implementation estimates and plans for phases of the delivery lifecycle, including configuration, development, testing, training, communications, deployment, and post go-live support. Design user story test scripts and participate in end-user acceptance testing. Develop and present solution options to client, evaluating the pros and cons of declarative configuration against code and customization. Perform impact analysis for scope change requests, document changes to requirements, configuration, and data mapping. Participate in training content development and administrator and end-user training delivery. Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions. What you bring to the role: 3+ years of Salesforce industry experience in a consulting capacity working with the Sales Cloud and/or Service Cloud and a proven understanding of the software development lifecycle. Prior experience as a Business Analyst/Consultant or similar role on 2+ CPQ projects that were at least 6 months in duration. Hands-on declarative configuration experience implementing products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes. Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs. Skilled at defining and documenting current and future state business processes and requirements for ongoing system improvement initiatives. Working knowledge of custom development concepts such as flows, lightning components, apex, triggers and web services. Excellent client-facing written and oral communications skills. Experienced in executing gap analysis and requirements traceability matrices. Experienced in project management theories, practices, and methods including Agile. Experienced with Visio, JIRA, Prodly, Copado, or similar tools desirable. Experience in the High Tech or Manufacturing industries highly desired. Active Salesforce certifications or ability to achieve relevant certifications upon hire within first several months. Required Salesforce certifications: Administrator, CPQ Specialist. Preferred Salesforce certifications: Billing Specialist Superbadge, Advanced Billing Specialist Superbadge, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant. Understanding of complementary CPQ applications such as Logik.io, DigitalRoute, DocuSign CLM, Conga Contracts, Xactly, Zilliant, PROS, and Avalara Tax. Bachelor's degree in business, computer science, or engineering. What we'll do for you: Health, dental, life & disability insurance. Flexible, collaborative work environment with a commitment to work life balance. Hybrid work environment. Competitive compensation package. Learn and challenge yourself in a fast-paced, growing tech company. More about us: Since 2005, Pierce Washington has helped enterprises transform their quote-to-cash process in four ways: we implement CPQ, eCommerce and Billing & Subscription Management solutions and we integrate those solutions to ERP and other enterprise systems. By focusing on these four areas - and doing them well - we have built our reputation as the go-to partner for our clients. Our commitment to each client's success is the foundation on which Pierce Washington was built. None of this success would have been possible without the synergy we have with our employees. Our commitment to each employee's personal growth and development yet still highly valuing work/life balance, all within a culture of collaboration and teamwork, is why being a part of our team is an exciting next step in your career!
Who are we? Founded in 2005, Pierce Washington helps clients transform their quote-to-cash process. We are creating a next-generation Total Commerce Company and will own the Total Commerce category - a fast growing segment in the tech industry. This is the place to come to if you want to work with the best, get in at the ground floor and help sustain and grow one of the best places to work. We have completed over 100 CPQ projects enabling leading enterprise to achieve their most complex Q2C process automation goals and transform how they do business. Leveraging this expertise, our Salesforce Practice is focused on delivering solutions to clients in the High Tech and Manufacturing industries. Come join a growing Salesforce Practice and work on fun projects with good people! Who are you? You are an experienced, hands-on Salesforce Consultant with expert Business Analyst skills who loves to work collaboratively with clients to design and implement CPQ (Steelbrick) solutions. You strive for and deliver excellence for yourself, your team, and your clients. You have a natural curiosity to uncover a client's pain points, key requirements and implicit needs. You enjoy completing declarative configurations yourself and have experience working with products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes. What you get to do: Working closely with a Solution Architect in a client-facing capacity, your primary responsibility is to identify and document business processes, gather, synthesize, and translate business requirements into user stories, and complete the declarative configurations required to ensure we provide our clients the best quote-to-cash (Q2C) automation solutions. Co-lead discovery workshops to gather, define, and document current state and future state business processes and functional requirements. Document requirements in the form of process flow diagrams and user stories. Participate in the creation of prototypes and proof-of-concepts and demonstrate solution functionality to client stakeholders as needed. Complete declarative configurations for projects, including products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes. Develop implementation estimates and plans for phases of the delivery lifecycle, including configuration, development, testing, training, communications, deployment, and post go-live support. Design user story test scripts and participate in end-user acceptance testing. Develop and present solution options to client, evaluating the pros and cons of declarative configuration against code and customization. Perform impact analysis for scope change requests, document changes to requirements, configuration, and data mapping. Participate in training content development and administrator and end-user training delivery. Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions. What you bring to the role: 3+ years of Salesforce industry experience in a consulting capacity working with the Sales Cloud and/or Service Cloud and a proven understanding of the software development lifecycle. Prior experience as a Business Analyst/Consultant or similar role on 2+ CPQ projects that were at least 6 months in duration. Hands-on declarative configuration experience implementing products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes. Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs. Skilled at defining and documenting current and future state business processes and requirements for ongoing system improvement initiatives. Working knowledge of custom development concepts such as flows, lightning components, apex, triggers and web services. Excellent client-facing written and oral communications skills. Experienced in executing gap analysis and requirements traceability matrices. Experienced in project management theories, practices, and methods including Agile. Experienced with Visio, JIRA, Prodly, Copado, or similar tools desirable. Experience in the High Tech or Manufacturing industries highly desired. Active Salesforce certifications or ability to achieve relevant certifications upon hire within first several months. Required Salesforce certifications: Administrator, CPQ Specialist. Preferred Salesforce certifications: Billing Specialist Superbadge, Advanced Billing Specialist Superbadge, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant. Understanding of complementary CPQ applications such as Logik.io, DigitalRoute, DocuSign CLM, Conga Contracts, Xactly, Zilliant, PROS, and Avalara Tax. Bachelor's degree in business, computer science, or engineering. What we'll do for you: Health, dental, life & disability insurance. Flexible, collaborative work environment with a commitment to work life balance. Hybrid work environment. Competitive compensation package. Learn and challenge yourself in a fast-paced, growing tech company. More about us: Since 2005, Pierce Washington has helped enterprises transform their quote-to-cash process in four ways: we implement CPQ, eCommerce and Billing & Subscription Management solutions and we integrate those solutions to ERP and other enterprise systems. By focusing on these four areas - and doing them well - we have built our reputation as the go-to partner for our clients. Our commitment to each client's success is the foundation on which Pierce Washington was built. None of this success would have been possible without the synergy we have with our employees. Our commitment to each employee's personal growth and development yet still highly valuing work/life balance, all within a culture of collaboration and teamwork, is why being a part of our team is an exciting next step in your career!
Feb 13, 2025
Full time
Who are we? Founded in 2005, Pierce Washington helps clients transform their quote-to-cash process. We are creating a next-generation Total Commerce Company and will own the Total Commerce category - a fast growing segment in the tech industry. This is the place to come to if you want to work with the best, get in at the ground floor and help sustain and grow one of the best places to work. We have completed over 100 CPQ projects enabling leading enterprise to achieve their most complex Q2C process automation goals and transform how they do business. Leveraging this expertise, our Salesforce Practice is focused on delivering solutions to clients in the High Tech and Manufacturing industries. Come join a growing Salesforce Practice and work on fun projects with good people! Who are you? You are an experienced, hands-on Salesforce Consultant with expert Business Analyst skills who loves to work collaboratively with clients to design and implement CPQ (Steelbrick) solutions. You strive for and deliver excellence for yourself, your team, and your clients. You have a natural curiosity to uncover a client's pain points, key requirements and implicit needs. You enjoy completing declarative configurations yourself and have experience working with products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes. What you get to do: Working closely with a Solution Architect in a client-facing capacity, your primary responsibility is to identify and document business processes, gather, synthesize, and translate business requirements into user stories, and complete the declarative configurations required to ensure we provide our clients the best quote-to-cash (Q2C) automation solutions. Co-lead discovery workshops to gather, define, and document current state and future state business processes and functional requirements. Document requirements in the form of process flow diagrams and user stories. Participate in the creation of prototypes and proof-of-concepts and demonstrate solution functionality to client stakeholders as needed. Complete declarative configurations for projects, including products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes. Develop implementation estimates and plans for phases of the delivery lifecycle, including configuration, development, testing, training, communications, deployment, and post go-live support. Design user story test scripts and participate in end-user acceptance testing. Develop and present solution options to client, evaluating the pros and cons of declarative configuration against code and customization. Perform impact analysis for scope change requests, document changes to requirements, configuration, and data mapping. Participate in training content development and administrator and end-user training delivery. Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions. What you bring to the role: 3+ years of Salesforce industry experience in a consulting capacity working with the Sales Cloud and/or Service Cloud and a proven understanding of the software development lifecycle. Prior experience as a Business Analyst/Consultant or similar role on 2+ CPQ projects that were at least 6 months in duration. Hands-on declarative configuration experience implementing products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes. Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs. Skilled at defining and documenting current and future state business processes and requirements for ongoing system improvement initiatives. Working knowledge of custom development concepts such as flows, lightning components, apex, triggers and web services. Excellent client-facing written and oral communications skills. Experienced in executing gap analysis and requirements traceability matrices. Experienced in project management theories, practices, and methods including Agile. Experienced with Visio, JIRA, Prodly, Copado, or similar tools desirable. Experience in the High Tech or Manufacturing industries highly desired. Active Salesforce certifications or ability to achieve relevant certifications upon hire within first several months. Required Salesforce certifications: Administrator, CPQ Specialist. Preferred Salesforce certifications: Billing Specialist Superbadge, Advanced Billing Specialist Superbadge, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant. Understanding of complementary CPQ applications such as Logik.io, DigitalRoute, DocuSign CLM, Conga Contracts, Xactly, Zilliant, PROS, and Avalara Tax. Bachelor's degree in business, computer science, or engineering. What we'll do for you: Health, dental, life & disability insurance. Flexible, collaborative work environment with a commitment to work life balance. Hybrid work environment. Competitive compensation package. Learn and challenge yourself in a fast-paced, growing tech company. More about us: Since 2005, Pierce Washington has helped enterprises transform their quote-to-cash process in four ways: we implement CPQ, eCommerce and Billing & Subscription Management solutions and we integrate those solutions to ERP and other enterprise systems. By focusing on these four areas - and doing them well - we have built our reputation as the go-to partner for our clients. Our commitment to each client's success is the foundation on which Pierce Washington was built. None of this success would have been possible without the synergy we have with our employees. Our commitment to each employee's personal growth and development yet still highly valuing work/life balance, all within a culture of collaboration and teamwork, is why being a part of our team is an exciting next step in your career!
Head of IT and Security, Technology and Infrastructure 13 December 2024 LOCATION: Hybrid London, UK Please note, where PRI has an office there is an expectation to work a minimum of 2 days per week About the PRI The PRI is the world's leading proponent of responsible investment. It works to understand the investment implications of environmental, social and governance (ESG) factors and to support its international network of investor signatories in incorporating these factors into their investment and ownership decisions. The PRI's three distinct capabilities relate to the core elements of the PRI's approach to achieving a sustainable financial system. Translate RI (Responsible Investment) thought leadership into insights and practical support that is tailored to what signatories need to progress their RI practice Convene our vast network to create opportunities for collaborative action Harness our global scale to influence policymakers and regulators to effect system change Job Description The Head of IT and Security will be responsible for providing leadership of the IT infrastructure strategy and maturity to the IT operations, bringing your technical experience and expertise to help us build and deliver new capabilities within the infrastructure and security domain. You will be hands on as well as capable of managing technology projects and change management to improve the business process and IT systems. You will be working closely with the wider technology team, stakeholders across all business areas and our suppliers to ensure successful delivery for our internal users and external customers (our members, PRI signatories, and our Academy customers). The Head will report into and work closely with the Director of Technology and Infrastructure to embed the leadership in business partnering, people development, continuous improvement culture, and ideally with experience working for global organisation. Core Responsibilities Team management: Manage a team of IT support and security team to provide high quality support to the business users and signatories Manage staff development and performance to achieve balanced business knowledge through business partnering and participation of knowledge sharing sessions. Champion continuous process improvement culture, embedding best practices and ways of working across the organisation. Drive efficiency through the automation of common/frequent internal processes. Ensure all work is completed within budget and aligned with business planning, while managing costs efficiently to maximize savings. Contribute to the ongoing evolution of the technology operating model and its delivery, including team's business plan and budget. Support the Director of Technology and Infrastructure in set the vision, purpose and culture of the Technology team. Provide regular reporting to the Director of Technology and Infrastructure and Chief of Operations Officer as required. IT infrastructure & operations: Oversee IT Helpdesk and ensure SLAs are in place and tickets managed efficiently. Manage the team to provide effective technical support to the wider business, business with signatories' issues and problem management as required Manage end-user hardware provisioning, updates, security, connectivity and configuration, and ensuring systems administration and maintenance are delivered to expectations (e.g. patching of servers, backup.) Provide 1 st and 2 nd line business applications support as required, e.g. Salesforce, Sage, Data Portal, Reporting Assessment, Collaboration Platform, Academy Learning System Manage resolution of technical problems escalated by the service desk as they arise with the extended technology team or via 3rd party support contracts. Management of 3rd party infrastructure partners ensuring services meet PRI needs in a cost effective manner. Manage the team to provide extended out of office hours support for critical or exceptional situation. Lead on responding to major technical incidents e.g. system outage, service disruption, cybersecurity, data breach, etc. In collaboration with the IT Leadership team, develop a Major Incident Management process, communications and mitigation plans. Act as the main IT lead for BCP and DRP, supporting the team and work closely with the Business Continuity Incident Team until services are back into full operational mode. Projects: Provide technical expertise to the IT team and to business projects to ensure solutions are aligned to our technology roadmap and are secure, supportable and scalable. Manage infrastructure projects and enhancements (e.g. server upgrades, network enhancements, migration to Azure.) Manage other internal IT projects as needed (e.g. technology modernisation, security, operational resilience, ISO/IEC 27001 programme of work). Develop the IT service model, catalogue and the end-to-end ticketing process that enables effective triage resolution e.g. Reporting team, Signatory Experience team Develop the roadmap for end user computing and new ways of working (e.g. productivity enhancements, cooperative collaboration, enhanced ways to communicate) Develop the Infrastructure architecture roadmap that aligns with the Technology and Digital transformation programme with a focus on resilience, scalability and new ways of working. Security and compliance: Support the roadmap for Cybersecurity to update our systems and services to be best in class for passive and active protection, including firewalls, antivirus, threat monitoring, spam/phishing Develop and implement Information Technology and Security policies, procedures, and protocols to ensure company's IP are secured, and kept up-to-date Identify risks to systems and the IT infrastructure, creating mitigations and ensuring these are communicated and understood. Manage the development and implementation of the security strategies to achieve the targeted technology resilient and compliancy Ensure regular penetration testing occurs to maintain the security of our data and in support of obtaining and maintaining standards such as ISO/IEC 27001. Ensure that all business and signatory-facing applications, as well as the overall IT environment, adhere to regulatory requirements, industry standards, and best practices related to data security and privacy. Person Specification Criteria Leadership Skills (including role-modelling positive behaviours, being genuine and vulnerable, driving change and making things happen) and the ability to think strategically and systemically and act for the long-term benefit of the organisation. Well-developed people management skills (including providing feedback & challenge, coaching, and developing individuals) and the experience to build and lead high performing hybrid teams. Strong working experience in IT Operations, infrastructure and security domain such as: Office365, Exchange Online, Intune, Azure Cloud, Azure AD, Windows Server, SQL Technical and security policies, configurations, access management Network security, networking, firewalls, DHCP, VLAN, VPN, Cisco Meraki, Wi-Fi PaaS / IaaS / SaaS / cloud Atlassian Jira, Asana (desirable) Strong working experience in IT and business projects delivery Demonstrable working experience in Crisis Management related to information and cyber-attack, phishing, data breach incidents, including participation in BCP and/or DRP exercise. Experience in developing IT policies and controls, IT and Data Governance, GDPR, SCO2 (desirable) Experience in managing cybersecurity and operational resilience domain, ability to develop risk mitigation plan and onboarding new technologies, services and applications Experience in security applications and tools (SIEM products), sound knowledge of security frameworks e.g. NIST, CIS controls, ISO/IEC 27001, Cyber Assessment Framework (desirable) Experience with managing suppliers and 3 rd party providers to ensure contractual commitments are met, including negotiating the scope of work, development, enhancement, upgrades. Experience in managing application solutions hosted both on traditional infrastructure and in the cloud is preferable and experience migrating products and services to the cloud is desirable. Excellent communication skills, confidently present and influence senior management to facilitate effective decision making. Excellent networking, relationship management and interpersonal skills and experience of building strong and productive relationships at all levels Very good programme management skills, with experience in delivering complex projects successfully, including directing others that may not be your direct reports. Experience at implementing and working in DevOps is an advantage. In-depth understanding of cloud-native architectures (ideally Azure), microservices, and API's, is highly desirable. Ability to work with minimal supervision, managing work prioritisation with competing priorities and handling conflicts and/or difficult discussion. Ability to embrace and adapt changes, working with limited information and ambiguity in an ecosystem that is rapidly evolving. Demonstrates a commitment to developing others and a growth mindset, actively pursuing continuous profession and personal development. A collaborative and consultative approach to working with others . click apply for full job details
Feb 12, 2025
Full time
Head of IT and Security, Technology and Infrastructure 13 December 2024 LOCATION: Hybrid London, UK Please note, where PRI has an office there is an expectation to work a minimum of 2 days per week About the PRI The PRI is the world's leading proponent of responsible investment. It works to understand the investment implications of environmental, social and governance (ESG) factors and to support its international network of investor signatories in incorporating these factors into their investment and ownership decisions. The PRI's three distinct capabilities relate to the core elements of the PRI's approach to achieving a sustainable financial system. Translate RI (Responsible Investment) thought leadership into insights and practical support that is tailored to what signatories need to progress their RI practice Convene our vast network to create opportunities for collaborative action Harness our global scale to influence policymakers and regulators to effect system change Job Description The Head of IT and Security will be responsible for providing leadership of the IT infrastructure strategy and maturity to the IT operations, bringing your technical experience and expertise to help us build and deliver new capabilities within the infrastructure and security domain. You will be hands on as well as capable of managing technology projects and change management to improve the business process and IT systems. You will be working closely with the wider technology team, stakeholders across all business areas and our suppliers to ensure successful delivery for our internal users and external customers (our members, PRI signatories, and our Academy customers). The Head will report into and work closely with the Director of Technology and Infrastructure to embed the leadership in business partnering, people development, continuous improvement culture, and ideally with experience working for global organisation. Core Responsibilities Team management: Manage a team of IT support and security team to provide high quality support to the business users and signatories Manage staff development and performance to achieve balanced business knowledge through business partnering and participation of knowledge sharing sessions. Champion continuous process improvement culture, embedding best practices and ways of working across the organisation. Drive efficiency through the automation of common/frequent internal processes. Ensure all work is completed within budget and aligned with business planning, while managing costs efficiently to maximize savings. Contribute to the ongoing evolution of the technology operating model and its delivery, including team's business plan and budget. Support the Director of Technology and Infrastructure in set the vision, purpose and culture of the Technology team. Provide regular reporting to the Director of Technology and Infrastructure and Chief of Operations Officer as required. IT infrastructure & operations: Oversee IT Helpdesk and ensure SLAs are in place and tickets managed efficiently. Manage the team to provide effective technical support to the wider business, business with signatories' issues and problem management as required Manage end-user hardware provisioning, updates, security, connectivity and configuration, and ensuring systems administration and maintenance are delivered to expectations (e.g. patching of servers, backup.) Provide 1 st and 2 nd line business applications support as required, e.g. Salesforce, Sage, Data Portal, Reporting Assessment, Collaboration Platform, Academy Learning System Manage resolution of technical problems escalated by the service desk as they arise with the extended technology team or via 3rd party support contracts. Management of 3rd party infrastructure partners ensuring services meet PRI needs in a cost effective manner. Manage the team to provide extended out of office hours support for critical or exceptional situation. Lead on responding to major technical incidents e.g. system outage, service disruption, cybersecurity, data breach, etc. In collaboration with the IT Leadership team, develop a Major Incident Management process, communications and mitigation plans. Act as the main IT lead for BCP and DRP, supporting the team and work closely with the Business Continuity Incident Team until services are back into full operational mode. Projects: Provide technical expertise to the IT team and to business projects to ensure solutions are aligned to our technology roadmap and are secure, supportable and scalable. Manage infrastructure projects and enhancements (e.g. server upgrades, network enhancements, migration to Azure.) Manage other internal IT projects as needed (e.g. technology modernisation, security, operational resilience, ISO/IEC 27001 programme of work). Develop the IT service model, catalogue and the end-to-end ticketing process that enables effective triage resolution e.g. Reporting team, Signatory Experience team Develop the roadmap for end user computing and new ways of working (e.g. productivity enhancements, cooperative collaboration, enhanced ways to communicate) Develop the Infrastructure architecture roadmap that aligns with the Technology and Digital transformation programme with a focus on resilience, scalability and new ways of working. Security and compliance: Support the roadmap for Cybersecurity to update our systems and services to be best in class for passive and active protection, including firewalls, antivirus, threat monitoring, spam/phishing Develop and implement Information Technology and Security policies, procedures, and protocols to ensure company's IP are secured, and kept up-to-date Identify risks to systems and the IT infrastructure, creating mitigations and ensuring these are communicated and understood. Manage the development and implementation of the security strategies to achieve the targeted technology resilient and compliancy Ensure regular penetration testing occurs to maintain the security of our data and in support of obtaining and maintaining standards such as ISO/IEC 27001. Ensure that all business and signatory-facing applications, as well as the overall IT environment, adhere to regulatory requirements, industry standards, and best practices related to data security and privacy. Person Specification Criteria Leadership Skills (including role-modelling positive behaviours, being genuine and vulnerable, driving change and making things happen) and the ability to think strategically and systemically and act for the long-term benefit of the organisation. Well-developed people management skills (including providing feedback & challenge, coaching, and developing individuals) and the experience to build and lead high performing hybrid teams. Strong working experience in IT Operations, infrastructure and security domain such as: Office365, Exchange Online, Intune, Azure Cloud, Azure AD, Windows Server, SQL Technical and security policies, configurations, access management Network security, networking, firewalls, DHCP, VLAN, VPN, Cisco Meraki, Wi-Fi PaaS / IaaS / SaaS / cloud Atlassian Jira, Asana (desirable) Strong working experience in IT and business projects delivery Demonstrable working experience in Crisis Management related to information and cyber-attack, phishing, data breach incidents, including participation in BCP and/or DRP exercise. Experience in developing IT policies and controls, IT and Data Governance, GDPR, SCO2 (desirable) Experience in managing cybersecurity and operational resilience domain, ability to develop risk mitigation plan and onboarding new technologies, services and applications Experience in security applications and tools (SIEM products), sound knowledge of security frameworks e.g. NIST, CIS controls, ISO/IEC 27001, Cyber Assessment Framework (desirable) Experience with managing suppliers and 3 rd party providers to ensure contractual commitments are met, including negotiating the scope of work, development, enhancement, upgrades. Experience in managing application solutions hosted both on traditional infrastructure and in the cloud is preferable and experience migrating products and services to the cloud is desirable. Excellent communication skills, confidently present and influence senior management to facilitate effective decision making. Excellent networking, relationship management and interpersonal skills and experience of building strong and productive relationships at all levels Very good programme management skills, with experience in delivering complex projects successfully, including directing others that may not be your direct reports. Experience at implementing and working in DevOps is an advantage. In-depth understanding of cloud-native architectures (ideally Azure), microservices, and API's, is highly desirable. Ability to work with minimal supervision, managing work prioritisation with competing priorities and handling conflicts and/or difficult discussion. Ability to embrace and adapt changes, working with limited information and ambiguity in an ecosystem that is rapidly evolving. Demonstrates a commitment to developing others and a growth mindset, actively pursuing continuous profession and personal development. A collaborative and consultative approach to working with others . click apply for full job details