At CACI we do amazing things with data. We design and build some of the most highly regarded, innovative solutions in the market and our people are the best at leveraging these solutions to drive business value for our clients. We are experts in all things data, marketing and customer experience and bring together cutting-edge technical expertise, value focused consulting and flawless execution to drive growth for our clients. As part of the wider Digital Transformation Division, you will be joining a 250 strong team working in over 50 markets globally. Our people are what really make us different. We are a growing and dynamic group of architects, developers and implementation specialists combined with commercially savvy consultants who provide thought leadership and creative thinking. We are passionate, progressive, and unafraid of challenge; our mission is to use data and technology to make a commercial difference. What you'll be doing: This is an exciting opportunity to join the Marketing Technology team as a Tech Lead. We have a wide-ranging client list, working with some of the biggest and most innovative brands in the UK across utilities, gaming, publishing, retail and consumer packaged goods, leisure, financial services and beyond. This is an important role in the Marketing Technology team, where you will be responsible for leading projects as well as being the assigned tech lead on retained accounts. Responsibilities will include: Providing technical oversight / assurance to projects & change requests (however large/small) Providing costed proposals for new work requests, ensuring requirements are well understood, the chosen solution is viable, meets requirements, and adheres to best practice Producing detailed and reliable effort estimates for costed proposals, i.e. that consider the full scope of work required and produce bottom-up costs accordingly Take responsible for overall solution design and implementation Create, own, and ensure maintenance of all levels of technical specification and documentation Drive planning activities with development teams Manage and prioritise workload accordingly across the team Provide technical guidance and role of mentor/coach to members of the team Work alongside the Project Manager to make pragmatic decisions where necessary to ensure the project is delivered within timescales and budget, whilst not compromising on required functionality Understand and drive the solution at a detailed level whilst also maintaining the larger project vision and ensuring the solution meets the requirements Anticipate issues and risks throughout the project and highlight and mitigate as appropriate Be seen as technical authority and gain client's trust as trusted advisor Work in partnership with client IT teams, ensuring adherence to client's IT policy and processes Facilitate workshops and client meetings including discovery sessions, stakeholder interviews, requirements gathering workshops, use case or solution design workshops Ensure accurate and detailed notes and actions are circulated post meetings and workshop Being responsible for timely follow-up and delivery of actions, chasing the client where necessary Provide Pre-Sales support through design of solutions architecture, technical response to RFP/ITT requests, and attendance to pitches Attending and inputting (i.e. preparing and presenting material slides, demos ) into QBRs/Strategy sessions with clients, providing technical thought leadership and proactive recommendations of how the client can further optimise their existing MarTech investment Proactively identifying, scoping and securing opportunities for CACI to deliver additional projects to clients Serving as the escalation point for any in-flight project or support challenges, establishing a trusted relationship with key contacts and generally being proactive and always available to support them Ensuring all support requests are acknowledged and dealt with in a timely manner Who you are: You will have experience as a Senior Developer or Technical Lead, having successful supported or led implementation of complex MarTech solutions You will have detailed knowledge of at least one (and ideally more) of the following Marketing Technology vendors: Adobe Campaign, Adobe Journey Optimizer, Braze, Bloomreach, SalesForce Marketing Cloud, mParticle, Optimove & Tealium AudienceStream You are energetic and positive, and able to motivate and inspire those around you You will have experience working in an agency, consulting, or technology organisation You are a team player who will share knowledge, mentor, and develop other members of the team on relevant technology and business trends You are a logical thinker with strong problem-solving skills You are flexible and capable of proactive and reactive communication You are a strong communicator - written/verbal English You have strong presentation skills, in particular the ability to present and explain complex technical solutions to clients at all levels You will have experience of delivering projects on client site, and working closely with client IT teams You will have a track record of delivering high quality solutions You will have strong organisational skills and will be comfortable juggling multiple projects You are a strong listener with the ability to understand a client's requirements, whilst also being able to interrogate and ask questions to get into the detail of solutions You will have a pragmatic approach, able to make recommendations of the right solution that meets the client's requirements without excessive custom development You will have deep experience on at least one marketing technology, ideally a campaign management / customer engagement platform / marketing automation tool You may have had some exposure to Customer Data Platforms, and ideally would have been involved in the implementation of one You can provide accurate estimations for work on MarTech projects CACI is proud to be an equal opportunities employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, sex, gender identity, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will; Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on to discuss individual requirements further). Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview. Our people are unique and we encourage, and support them, to be confident in contributing to our inclusion journey.
May 27, 2025
Full time
At CACI we do amazing things with data. We design and build some of the most highly regarded, innovative solutions in the market and our people are the best at leveraging these solutions to drive business value for our clients. We are experts in all things data, marketing and customer experience and bring together cutting-edge technical expertise, value focused consulting and flawless execution to drive growth for our clients. As part of the wider Digital Transformation Division, you will be joining a 250 strong team working in over 50 markets globally. Our people are what really make us different. We are a growing and dynamic group of architects, developers and implementation specialists combined with commercially savvy consultants who provide thought leadership and creative thinking. We are passionate, progressive, and unafraid of challenge; our mission is to use data and technology to make a commercial difference. What you'll be doing: This is an exciting opportunity to join the Marketing Technology team as a Tech Lead. We have a wide-ranging client list, working with some of the biggest and most innovative brands in the UK across utilities, gaming, publishing, retail and consumer packaged goods, leisure, financial services and beyond. This is an important role in the Marketing Technology team, where you will be responsible for leading projects as well as being the assigned tech lead on retained accounts. Responsibilities will include: Providing technical oversight / assurance to projects & change requests (however large/small) Providing costed proposals for new work requests, ensuring requirements are well understood, the chosen solution is viable, meets requirements, and adheres to best practice Producing detailed and reliable effort estimates for costed proposals, i.e. that consider the full scope of work required and produce bottom-up costs accordingly Take responsible for overall solution design and implementation Create, own, and ensure maintenance of all levels of technical specification and documentation Drive planning activities with development teams Manage and prioritise workload accordingly across the team Provide technical guidance and role of mentor/coach to members of the team Work alongside the Project Manager to make pragmatic decisions where necessary to ensure the project is delivered within timescales and budget, whilst not compromising on required functionality Understand and drive the solution at a detailed level whilst also maintaining the larger project vision and ensuring the solution meets the requirements Anticipate issues and risks throughout the project and highlight and mitigate as appropriate Be seen as technical authority and gain client's trust as trusted advisor Work in partnership with client IT teams, ensuring adherence to client's IT policy and processes Facilitate workshops and client meetings including discovery sessions, stakeholder interviews, requirements gathering workshops, use case or solution design workshops Ensure accurate and detailed notes and actions are circulated post meetings and workshop Being responsible for timely follow-up and delivery of actions, chasing the client where necessary Provide Pre-Sales support through design of solutions architecture, technical response to RFP/ITT requests, and attendance to pitches Attending and inputting (i.e. preparing and presenting material slides, demos ) into QBRs/Strategy sessions with clients, providing technical thought leadership and proactive recommendations of how the client can further optimise their existing MarTech investment Proactively identifying, scoping and securing opportunities for CACI to deliver additional projects to clients Serving as the escalation point for any in-flight project or support challenges, establishing a trusted relationship with key contacts and generally being proactive and always available to support them Ensuring all support requests are acknowledged and dealt with in a timely manner Who you are: You will have experience as a Senior Developer or Technical Lead, having successful supported or led implementation of complex MarTech solutions You will have detailed knowledge of at least one (and ideally more) of the following Marketing Technology vendors: Adobe Campaign, Adobe Journey Optimizer, Braze, Bloomreach, SalesForce Marketing Cloud, mParticle, Optimove & Tealium AudienceStream You are energetic and positive, and able to motivate and inspire those around you You will have experience working in an agency, consulting, or technology organisation You are a team player who will share knowledge, mentor, and develop other members of the team on relevant technology and business trends You are a logical thinker with strong problem-solving skills You are flexible and capable of proactive and reactive communication You are a strong communicator - written/verbal English You have strong presentation skills, in particular the ability to present and explain complex technical solutions to clients at all levels You will have experience of delivering projects on client site, and working closely with client IT teams You will have a track record of delivering high quality solutions You will have strong organisational skills and will be comfortable juggling multiple projects You are a strong listener with the ability to understand a client's requirements, whilst also being able to interrogate and ask questions to get into the detail of solutions You will have a pragmatic approach, able to make recommendations of the right solution that meets the client's requirements without excessive custom development You will have deep experience on at least one marketing technology, ideally a campaign management / customer engagement platform / marketing automation tool You may have had some exposure to Customer Data Platforms, and ideally would have been involved in the implementation of one You can provide accurate estimations for work on MarTech projects CACI is proud to be an equal opportunities employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, sex, gender identity, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will; Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on to discuss individual requirements further). Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview. Our people are unique and we encourage, and support them, to be confident in contributing to our inclusion journey.
Job Description Behind every investment is a person with ambitions, motivations and values. While we know that every client is unique, they come to Nutmeg for the same reason: our straightforward and transparent approach to investing. Nutmeg is a J.P. Morgan company offering award-winning investments, products and digital wealth management services to over 250,000 investors in the UK. We built the business from scratch, with constant innovation a core part of our ethos since the beginning. We aim to provide clients with the best digital investing experience, ensuring digital security and customer satisfaction - meaning you'll have the opportunity to make a real difference. As a Manager of Software Engineering at JPMorgan Chase within the International Consumer Bank, you will be a credible engineering leader, in charge of a squad of salesforce engineers, technically savvy to influence your squad's technical implementations and confident enough to challenge architecture decisions as you maintain focus on delivering customer value sustainably and demonstrating it every step of the way. You will also be developing standalone products on Salesforce, as well as integrating with the Nutmeg services directly to build the best customer experience for customers and colleagues. Our Invest team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. Job Responsibilities: Lead a squad of engineers to design, implement and maintain the Salesforce CRM area of the Invest Tribe within Chase UK. Line-manage an engineering squad; set clear goals, support development and build up the team's delivery capability. Conduct thorough code reviews to ensure high-quality, maintainable, and efficient code, while providing constructive feedback to team members. Engage in hands-on coding to contribute to the development of key features and solutions, demonstrating best practices and technical expertise. Lead by example, setting high standards for code quality, work ethic, and collaboration within the squad. Mentor and guide engineers in the squad, fostering a culture of continuous learning and improvement. Collaborate with product managers and other stakeholders to align technical efforts with business goals and deliver impactful results. Facilitate regular team meetings and retrospectives to promote open communication and address any challenges or roadblocks. Collaborate with Technical Leads and Principal engineers to design robust, scalable, and maintainable technical solutions Operate with a data-driven mindset; establish and track metrics across delivery, systems health and customer journeys. Foster an inclusive culture of high-quality engineering in your team and across the organization, implement best practices and aim for top engineering standards Own the significant architecture decisions for Salesforce and guide the team through the firm wide technical governance forums for approvals Required qualifications, capabilities and skills: Formal training or certification on team management concepts and proficient advanced experience. Great team player with strong technical background, focused on achieving best outcomes collaboratively among a group of peers with equally strong technical views. Business-driven mentality, you can understand business and product requirements and come up with an optimal engineering approach for a given problem. Progressive mindset, you embrace challenging the status quo to drive engineering efficiency and effectiveness Extensive experience with Salesforce in automating deployment, releases and testing in continuous integration, continuous delivery pipelines. Proven track record in designing and operating CRM features using Salesforce in Service, Sales and Marketing Cloud Hands-on experience of integrating with REST APIs and Event-based services Strong people management qualities: focus on acquiring, retaining, and growing talent to form and evolve a highly effective delivery team A strong passion for creating clean, maintainable & highly testable code and components Preferred qualifications, capabilities and skills Demonstrated experience in different integration patterns Marketing cloud experience Experience with data modelling and process modelling tools Experience with AI/ML technologies in the CRM space Multiple Salesforce certifications About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team The Cybersecurity & Technology Controls group at JPMorganChase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm safe, stable and resilient. High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
May 27, 2025
Full time
Job Description Behind every investment is a person with ambitions, motivations and values. While we know that every client is unique, they come to Nutmeg for the same reason: our straightforward and transparent approach to investing. Nutmeg is a J.P. Morgan company offering award-winning investments, products and digital wealth management services to over 250,000 investors in the UK. We built the business from scratch, with constant innovation a core part of our ethos since the beginning. We aim to provide clients with the best digital investing experience, ensuring digital security and customer satisfaction - meaning you'll have the opportunity to make a real difference. As a Manager of Software Engineering at JPMorgan Chase within the International Consumer Bank, you will be a credible engineering leader, in charge of a squad of salesforce engineers, technically savvy to influence your squad's technical implementations and confident enough to challenge architecture decisions as you maintain focus on delivering customer value sustainably and demonstrating it every step of the way. You will also be developing standalone products on Salesforce, as well as integrating with the Nutmeg services directly to build the best customer experience for customers and colleagues. Our Invest team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. Job Responsibilities: Lead a squad of engineers to design, implement and maintain the Salesforce CRM area of the Invest Tribe within Chase UK. Line-manage an engineering squad; set clear goals, support development and build up the team's delivery capability. Conduct thorough code reviews to ensure high-quality, maintainable, and efficient code, while providing constructive feedback to team members. Engage in hands-on coding to contribute to the development of key features and solutions, demonstrating best practices and technical expertise. Lead by example, setting high standards for code quality, work ethic, and collaboration within the squad. Mentor and guide engineers in the squad, fostering a culture of continuous learning and improvement. Collaborate with product managers and other stakeholders to align technical efforts with business goals and deliver impactful results. Facilitate regular team meetings and retrospectives to promote open communication and address any challenges or roadblocks. Collaborate with Technical Leads and Principal engineers to design robust, scalable, and maintainable technical solutions Operate with a data-driven mindset; establish and track metrics across delivery, systems health and customer journeys. Foster an inclusive culture of high-quality engineering in your team and across the organization, implement best practices and aim for top engineering standards Own the significant architecture decisions for Salesforce and guide the team through the firm wide technical governance forums for approvals Required qualifications, capabilities and skills: Formal training or certification on team management concepts and proficient advanced experience. Great team player with strong technical background, focused on achieving best outcomes collaboratively among a group of peers with equally strong technical views. Business-driven mentality, you can understand business and product requirements and come up with an optimal engineering approach for a given problem. Progressive mindset, you embrace challenging the status quo to drive engineering efficiency and effectiveness Extensive experience with Salesforce in automating deployment, releases and testing in continuous integration, continuous delivery pipelines. Proven track record in designing and operating CRM features using Salesforce in Service, Sales and Marketing Cloud Hands-on experience of integrating with REST APIs and Event-based services Strong people management qualities: focus on acquiring, retaining, and growing talent to form and evolve a highly effective delivery team A strong passion for creating clean, maintainable & highly testable code and components Preferred qualifications, capabilities and skills Demonstrated experience in different integration patterns Marketing cloud experience Experience with data modelling and process modelling tools Experience with AI/ML technologies in the CRM space Multiple Salesforce certifications About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team The Cybersecurity & Technology Controls group at JPMorganChase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm safe, stable and resilient. High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
About Odaseva: Odaseva helps Salesforce enterprises protect and secure their most valuable asset - data. With the Odaseva Enterprise Data Security Platform, data-driven enterprises can secure critical Salesforce data against evolving threats, maintain operational integrity, and comply with data regulations. Global Fortune 500 companies like LVMH, Michelin, Schneider Electric, Toyota, Capgemini and non-profits trust Odaseva with their most complex data security challenges. More than 120 million Salesforce users rely on Odaseva, and we're backed by Salesforce Ventures. Odaseva's integrated suite of security products features Zero Trust architecture and real-time processing that not only meets but anticipates the stringent demands of global compliance. We provide businesses with the tools to prove recovery readiness, streamline precise data restoration, and leverage tools that protect the integrity and availability of critical data. It's a great time to join us! When you join Odaseva, you'll work alongside some of the most accomplished people in the Salesforce ecosystem. Your Role At Odaseva, being a Business Development Representative is a key role and a strategic position. Your main mission is to interface customers' needs with our proposition and detect the right entry point to provide a more efficient answer to them. You will be a detective and the first point of contact of Fortune 500 companies. You will be the base of every success story in Odaseva. Your responsibilities will include: Researching, identifying and tenaciously generating new opportunities Qualifying methodically, building and managing an accurate sales pipeline Maintaining a high volume of activity including outbound cold calls, emails and social selling Consistently exceeding monthly and annual quota and be well-compensated for doing so Tracking customer interactions and information accurately Conducting high-level conversations with Senior Executives in prospect accounts Thriving on change while remaining highly organized, energetic, and coachable You will bring: Bachelor Degree in Business Administration or other relevant field Proven track record of success prospecting for new business in a B to B context Experience being held accountable for KPIs Ability to qualify customer needs to deliver a high-quality pipeline of opportunities Strong problem-solving skills Excellent written and verbal communication skills Ability to work in a fast-paced, team environment We're looking for someone who: Has a strong passion to learn and develop their skillset Prides themselves on exacting attention to detail Is autonomous and proactive Is focused with a positive outlook Proficient in English Who We Are At Odaseva, we believe in fostering an inclusive, supportive work environment where talented people can innovate and grow. Our culture is built on being smart, humble, hardworking, and above all-collaborative. Our core values define who we are: Trust, Customer Centricity, Engagement, Excellence, Continuous Innovation, and Teamwork. Inclusive & Diverse - We champion equality and embrace diversity. Supportive & Collaborative - A team of smart, kind professionals who uplift each other through teamwork, not competition. Excellence with a Casual Touch - High professional standards in a relaxed, approachable work culture. Impact-Driven - A place where you can truly make a difference and advance your career. Innovators in Data & Cloud - Leading the way in cutting-edge technology and solutions. Competitive & Rewarding - Offering industry-leading compensation and benefits. Truly Global - With offices in Paris, San Francisco, Sydney, and London, and a worldwide presence. Flexible Work Environment - We support a hybrid, flexible office culture. At Odaseva, we are an Equal Employment Opportunity (EEO) employer. We consider all applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If this sounds like the right place for you, we encourage you to apply!
May 24, 2025
Full time
About Odaseva: Odaseva helps Salesforce enterprises protect and secure their most valuable asset - data. With the Odaseva Enterprise Data Security Platform, data-driven enterprises can secure critical Salesforce data against evolving threats, maintain operational integrity, and comply with data regulations. Global Fortune 500 companies like LVMH, Michelin, Schneider Electric, Toyota, Capgemini and non-profits trust Odaseva with their most complex data security challenges. More than 120 million Salesforce users rely on Odaseva, and we're backed by Salesforce Ventures. Odaseva's integrated suite of security products features Zero Trust architecture and real-time processing that not only meets but anticipates the stringent demands of global compliance. We provide businesses with the tools to prove recovery readiness, streamline precise data restoration, and leverage tools that protect the integrity and availability of critical data. It's a great time to join us! When you join Odaseva, you'll work alongside some of the most accomplished people in the Salesforce ecosystem. Your Role At Odaseva, being a Business Development Representative is a key role and a strategic position. Your main mission is to interface customers' needs with our proposition and detect the right entry point to provide a more efficient answer to them. You will be a detective and the first point of contact of Fortune 500 companies. You will be the base of every success story in Odaseva. Your responsibilities will include: Researching, identifying and tenaciously generating new opportunities Qualifying methodically, building and managing an accurate sales pipeline Maintaining a high volume of activity including outbound cold calls, emails and social selling Consistently exceeding monthly and annual quota and be well-compensated for doing so Tracking customer interactions and information accurately Conducting high-level conversations with Senior Executives in prospect accounts Thriving on change while remaining highly organized, energetic, and coachable You will bring: Bachelor Degree in Business Administration or other relevant field Proven track record of success prospecting for new business in a B to B context Experience being held accountable for KPIs Ability to qualify customer needs to deliver a high-quality pipeline of opportunities Strong problem-solving skills Excellent written and verbal communication skills Ability to work in a fast-paced, team environment We're looking for someone who: Has a strong passion to learn and develop their skillset Prides themselves on exacting attention to detail Is autonomous and proactive Is focused with a positive outlook Proficient in English Who We Are At Odaseva, we believe in fostering an inclusive, supportive work environment where talented people can innovate and grow. Our culture is built on being smart, humble, hardworking, and above all-collaborative. Our core values define who we are: Trust, Customer Centricity, Engagement, Excellence, Continuous Innovation, and Teamwork. Inclusive & Diverse - We champion equality and embrace diversity. Supportive & Collaborative - A team of smart, kind professionals who uplift each other through teamwork, not competition. Excellence with a Casual Touch - High professional standards in a relaxed, approachable work culture. Impact-Driven - A place where you can truly make a difference and advance your career. Innovators in Data & Cloud - Leading the way in cutting-edge technology and solutions. Competitive & Rewarding - Offering industry-leading compensation and benefits. Truly Global - With offices in Paris, San Francisco, Sydney, and London, and a worldwide presence. Flexible Work Environment - We support a hybrid, flexible office culture. At Odaseva, we are an Equal Employment Opportunity (EEO) employer. We consider all applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If this sounds like the right place for you, we encourage you to apply!
About Iglu Why You'll Love Working Here At , we're more than just a travel company - we're the UK's leading online cruise retailer, and we're redefining what it means to book a cruise in the digital age. Working at Iglu means: Flat structure, real impact - Your ideas matter. Everyone contributes, and you'll see the results of your work fast. Cruise perks & travel love - We're in the business of adventure, and you'll feel it. Smart, supportive people - Join a talented, close-knit team that genuinely enjoys solving hard problems together. Room to grow - We're on a transformation journey, and there's huge opportunity to shape the future with us. Training and development - Paid for training, conferences and certification e.g. AWS Certs. We combine a passion for travel with a love for technology , delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising - all while keeping things collaborative and fun. Your Mission: Are you passionate about unlocking the power of customer data? We're looking for a talented Lead Data Engineer to spearhead the design, development, and optimisation of our critical CRM and customer data transformation. You'll play a pivotal role in building the data foundations for advanced analytics, personalised customer experiences, and effective marketing activation. As a senior member of the team, you will lead data engineers and champion best practices within our data environment. What You'll Do: Design & Build: Architect, build, test, and deploy robust, scalable, and reliable data pipelines, focusing on ingesting and transforming CRM and customer data from various sources. Lead & Innovate: Take technical ownership of customer data integration solutions within our data platform (AWS/ SQL Server). Drive improvements and implement best-in-class data engineering practices. Ensure Quality: Champion data quality and governance for customer datasets. Implement robust monitoring, validation checks, and data lineage processes. Collaborate: Work closely with a CRM team, data analysts and marketing teams to understand their data needs and deliver effective solutions. Enable Marketing Analytics: Design and provide the necessary data structures and transformations required by marketing teams to measure the efficacy of campaigns, particularly tracking customer engagement and conversion through integrated communication and data platforms. Mentor & Guide: Provide technical leadership to data engineers, fostering their growth and ensuring high standards in coding, testing, and documentation. Optimise: Continuously monitor and improve data pipeline performance, reliability, and cost-efficiency. Document: Create and maintain clear, comprehensive documentation for data models, pipeline architecture, and processes. What You'll Be Responsible For: The end-to-end lifecycle of customer data pipelines, from ingestion to activation-ready datasets. The technical quality, scalability, and reliability of the customer data platform components you build and manage. Setting standards and promoting data engineering best practices within the customer data domain. Translating complex business requirements related to customer data into effective technical data solutions. Guiding and developing the technical skills of junior members of the data engineering team. What You'll Bring (Essential Skills & Experience): Proven Data Engineering Expertise: Demonstrable experience designing, building, and maintaining complex data pipelines in a production environment. Strong Technical Foundation: Expert-level SQL and proficiency in ETL principals. We currently use SQLSvr/ SSIS, but are on a transformation journey of our data platform (AWS) Cloud Proficiency: Hands-on experience with at least one major cloud platform (AWS, Azure, or GCP) and its core data services (e.g., S3, Redshift, Lambda/Functions, Glue). Data Modelling: Deep understanding of ELT/ETL patterns, and data modelling techniques. CRM/Customer Data Focus: Experience working directly with data from CRM systems (e.g., Salesforce, Dynamics 365, Hubspot) and understanding customer data structures. Leadership Potential: Experience leading projects or mentoring junior engineers. Collaboration & Communication: Excellent communication skills, with the ability to articulate technical concepts to diverse audiences and collaborate effectively across teams. Bonus Points For: Familiarity with data visualization tools (e.g., Tableau, Power BI, Looker). Experience with specific orchestration tools (e.g., Airflow, dbt). Experience working in Agile/Scrum development methodologies. Experience with Big Data Technologies & Frameworks Join Us! This role can be based in either of our amazing offices in Havant (Portsmouth) or Wimbledon (London) If you're ready to make a significant impact by leading the development of our customer data capabilities, apply today!
May 24, 2025
Full time
About Iglu Why You'll Love Working Here At , we're more than just a travel company - we're the UK's leading online cruise retailer, and we're redefining what it means to book a cruise in the digital age. Working at Iglu means: Flat structure, real impact - Your ideas matter. Everyone contributes, and you'll see the results of your work fast. Cruise perks & travel love - We're in the business of adventure, and you'll feel it. Smart, supportive people - Join a talented, close-knit team that genuinely enjoys solving hard problems together. Room to grow - We're on a transformation journey, and there's huge opportunity to shape the future with us. Training and development - Paid for training, conferences and certification e.g. AWS Certs. We combine a passion for travel with a love for technology , delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising - all while keeping things collaborative and fun. Your Mission: Are you passionate about unlocking the power of customer data? We're looking for a talented Lead Data Engineer to spearhead the design, development, and optimisation of our critical CRM and customer data transformation. You'll play a pivotal role in building the data foundations for advanced analytics, personalised customer experiences, and effective marketing activation. As a senior member of the team, you will lead data engineers and champion best practices within our data environment. What You'll Do: Design & Build: Architect, build, test, and deploy robust, scalable, and reliable data pipelines, focusing on ingesting and transforming CRM and customer data from various sources. Lead & Innovate: Take technical ownership of customer data integration solutions within our data platform (AWS/ SQL Server). Drive improvements and implement best-in-class data engineering practices. Ensure Quality: Champion data quality and governance for customer datasets. Implement robust monitoring, validation checks, and data lineage processes. Collaborate: Work closely with a CRM team, data analysts and marketing teams to understand their data needs and deliver effective solutions. Enable Marketing Analytics: Design and provide the necessary data structures and transformations required by marketing teams to measure the efficacy of campaigns, particularly tracking customer engagement and conversion through integrated communication and data platforms. Mentor & Guide: Provide technical leadership to data engineers, fostering their growth and ensuring high standards in coding, testing, and documentation. Optimise: Continuously monitor and improve data pipeline performance, reliability, and cost-efficiency. Document: Create and maintain clear, comprehensive documentation for data models, pipeline architecture, and processes. What You'll Be Responsible For: The end-to-end lifecycle of customer data pipelines, from ingestion to activation-ready datasets. The technical quality, scalability, and reliability of the customer data platform components you build and manage. Setting standards and promoting data engineering best practices within the customer data domain. Translating complex business requirements related to customer data into effective technical data solutions. Guiding and developing the technical skills of junior members of the data engineering team. What You'll Bring (Essential Skills & Experience): Proven Data Engineering Expertise: Demonstrable experience designing, building, and maintaining complex data pipelines in a production environment. Strong Technical Foundation: Expert-level SQL and proficiency in ETL principals. We currently use SQLSvr/ SSIS, but are on a transformation journey of our data platform (AWS) Cloud Proficiency: Hands-on experience with at least one major cloud platform (AWS, Azure, or GCP) and its core data services (e.g., S3, Redshift, Lambda/Functions, Glue). Data Modelling: Deep understanding of ELT/ETL patterns, and data modelling techniques. CRM/Customer Data Focus: Experience working directly with data from CRM systems (e.g., Salesforce, Dynamics 365, Hubspot) and understanding customer data structures. Leadership Potential: Experience leading projects or mentoring junior engineers. Collaboration & Communication: Excellent communication skills, with the ability to articulate technical concepts to diverse audiences and collaborate effectively across teams. Bonus Points For: Familiarity with data visualization tools (e.g., Tableau, Power BI, Looker). Experience with specific orchestration tools (e.g., Airflow, dbt). Experience working in Agile/Scrum development methodologies. Experience with Big Data Technologies & Frameworks Join Us! This role can be based in either of our amazing offices in Havant (Portsmouth) or Wimbledon (London) If you're ready to make a significant impact by leading the development of our customer data capabilities, apply today!
Senior Director, Strategic Business Development Updated: December 6, 2024 Location: United Kingdom-Europe - GBR-Home-Based Job ID: Senior Director, Strategic Business Development Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Summary: This Strategic Business Development role will focus on key priority large biotech or pharmaceutical accounts for Syneos Health with expectation to drive enterprise growth across our product development lifecycle aligned to our Company strategy. This individual will operate at an enterprise level on the account, developing strong relationships and connections with key customer influencers to expertly understand customer needs and behaviors. This role will work closely with internal teams such as Global Client Solutions, Clinical Operations Leads, therapeutic experts and the core BD teams. The individual must be capable of leveraging a matrix team across the organization. The individual will take a lead role in facilitating, inputting to and supporting the development of operational solutions that deliver on our clients' commercial strategy. The individual is expected to be comfortable communicating, building relationships with and delivering at C-suite level both internally at Syneos Health and externally among prospective clients. Job Responsibilities: Lead the client engagement strategy, identifying and engaging key stakeholders at the right point in client discussions to ensure the successful closure of an integrated product offering. Work with solution architects to develop bespoke integrated product offerings that are specific to the asset journey and client requirements. Use Business Insights to understand market landscape for given asset and ensure Syneos Health strategy integrates different practice areas that add value to client asset. Analyze industry activity and develop an annual business plan for market segments and assigned accounts. Participate with management in the development and implementation of the sales plan which includes forecasting and strategic objectives. Review and update business plan on a quarterly basis against objectives. These plans will outline a proactive strategy for further business development of strategic accounts and will be reviewed on a monthly basis to determine where adjustments may be required. Proactively focus on developing a strong, reliable pipeline of work and utilizing internal resources and tools to maximize this pipeline. Develop account strategies for all appropriate clients. Anticipate and identify client challenges, real and perceived, and partner with the appropriate operations team leader to provide solutions in accordance with Company policies and procedures. Accountable for providing strategic direction and customer insights into proposal development process and leveraging the right internal stakeholders across the enterprise to influence the right strategy and approach for bids, pricing/deal structure, etc. Expand customer accounts by leveraging strong, long-term relationships with key decision-makers, accurately identifying client needs, and accelerating business opportunities. Utilize strategic thinking to drive significant growth and act as an intermediary between the customer and technical and operational teams. Ensure high visibility within the customer organization and monitor customer satisfaction by maintaining regular communication. Maintain up-to-date and accurate records within the database, for assigned accounts. This includes items such as account profiles, individual contact details, opportunities, and communications. Maintain current professional level of knowledge in the industry trends and various operations models (i.e. Full Service, FSP and Hybrid et al) to serve as a basis for providing "value added" expanded Company services to all appropriate clients. Maintain professional level of knowledge across product development process and Syneos Health offerings by leveraging internal sales training and marketing resources. The expectation is for this individual to understand what differentiates Syneos Health, know how it creates value for our customers and uses that information to ensure consistent touchpoints with key influencers to create stickiness and drive new business. Participate in updates to provide management and the Strategic Business Development team insight on new activities, such as client meetings, outreach opportunities, new leads and highlights areas where more support is needed. Actively participate at professional meetings and conventions as appropriate. Qualifications What we're looking for BA/BS degree in a science related field, or equivalent related education and experience. 10-12 years of related experience including five (5)+ years of business development experience within the industry with a minimum of three (3) years of experience in the Clinical Trials industry with in-depth experience and knowledge of Pharma Industry is a MUST. Possesses a robust scientific foundation and extensive clinical development experience, with expert knowledge in sponsor-CRO partnerships, governance, and the establishment of key milestones and performance indicators. Demonstrated strategic thinking and ability to drive significant growth, with a proven track record of successfully expanding customer accounts by leveraging strong relationships, accurately identifying client needs, and accelerating business opportunities. Skilled in cultivating and maintaining long-lasting business relationships, leveraging strong interpersonal skills and strategic communication to foster trust and collaboration with clients and partners. Demonstrated ability to solve complex challenges, create innovative solutions, and drive business growth through strategic initiatives and effective execution. Skilled in all aspects of Business Operations including but not limited to Proposals, Contracts, Finance, Governance and Budgets. Excellent communication, effective presentation, and organizational skills. Collaborative with a commitment to collaboration within and across departments. Provide clear direction and accountabilities with strong attention to detail and ability to work on multiple priorities. Strong motivational and influence skills. Excellent skills using MS Office Suite and Google Applications. Up to 30% travel for company meetings, client meetings and industry conferences, as needed. Experience working in CRM (i.e., salesforce). Ability to communicate in English (both verbal and written). Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information: Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. At Syneos Health . click apply for full job details
May 23, 2025
Full time
Senior Director, Strategic Business Development Updated: December 6, 2024 Location: United Kingdom-Europe - GBR-Home-Based Job ID: Senior Director, Strategic Business Development Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Summary: This Strategic Business Development role will focus on key priority large biotech or pharmaceutical accounts for Syneos Health with expectation to drive enterprise growth across our product development lifecycle aligned to our Company strategy. This individual will operate at an enterprise level on the account, developing strong relationships and connections with key customer influencers to expertly understand customer needs and behaviors. This role will work closely with internal teams such as Global Client Solutions, Clinical Operations Leads, therapeutic experts and the core BD teams. The individual must be capable of leveraging a matrix team across the organization. The individual will take a lead role in facilitating, inputting to and supporting the development of operational solutions that deliver on our clients' commercial strategy. The individual is expected to be comfortable communicating, building relationships with and delivering at C-suite level both internally at Syneos Health and externally among prospective clients. Job Responsibilities: Lead the client engagement strategy, identifying and engaging key stakeholders at the right point in client discussions to ensure the successful closure of an integrated product offering. Work with solution architects to develop bespoke integrated product offerings that are specific to the asset journey and client requirements. Use Business Insights to understand market landscape for given asset and ensure Syneos Health strategy integrates different practice areas that add value to client asset. Analyze industry activity and develop an annual business plan for market segments and assigned accounts. Participate with management in the development and implementation of the sales plan which includes forecasting and strategic objectives. Review and update business plan on a quarterly basis against objectives. These plans will outline a proactive strategy for further business development of strategic accounts and will be reviewed on a monthly basis to determine where adjustments may be required. Proactively focus on developing a strong, reliable pipeline of work and utilizing internal resources and tools to maximize this pipeline. Develop account strategies for all appropriate clients. Anticipate and identify client challenges, real and perceived, and partner with the appropriate operations team leader to provide solutions in accordance with Company policies and procedures. Accountable for providing strategic direction and customer insights into proposal development process and leveraging the right internal stakeholders across the enterprise to influence the right strategy and approach for bids, pricing/deal structure, etc. Expand customer accounts by leveraging strong, long-term relationships with key decision-makers, accurately identifying client needs, and accelerating business opportunities. Utilize strategic thinking to drive significant growth and act as an intermediary between the customer and technical and operational teams. Ensure high visibility within the customer organization and monitor customer satisfaction by maintaining regular communication. Maintain up-to-date and accurate records within the database, for assigned accounts. This includes items such as account profiles, individual contact details, opportunities, and communications. Maintain current professional level of knowledge in the industry trends and various operations models (i.e. Full Service, FSP and Hybrid et al) to serve as a basis for providing "value added" expanded Company services to all appropriate clients. Maintain professional level of knowledge across product development process and Syneos Health offerings by leveraging internal sales training and marketing resources. The expectation is for this individual to understand what differentiates Syneos Health, know how it creates value for our customers and uses that information to ensure consistent touchpoints with key influencers to create stickiness and drive new business. Participate in updates to provide management and the Strategic Business Development team insight on new activities, such as client meetings, outreach opportunities, new leads and highlights areas where more support is needed. Actively participate at professional meetings and conventions as appropriate. Qualifications What we're looking for BA/BS degree in a science related field, or equivalent related education and experience. 10-12 years of related experience including five (5)+ years of business development experience within the industry with a minimum of three (3) years of experience in the Clinical Trials industry with in-depth experience and knowledge of Pharma Industry is a MUST. Possesses a robust scientific foundation and extensive clinical development experience, with expert knowledge in sponsor-CRO partnerships, governance, and the establishment of key milestones and performance indicators. Demonstrated strategic thinking and ability to drive significant growth, with a proven track record of successfully expanding customer accounts by leveraging strong relationships, accurately identifying client needs, and accelerating business opportunities. Skilled in cultivating and maintaining long-lasting business relationships, leveraging strong interpersonal skills and strategic communication to foster trust and collaboration with clients and partners. Demonstrated ability to solve complex challenges, create innovative solutions, and drive business growth through strategic initiatives and effective execution. Skilled in all aspects of Business Operations including but not limited to Proposals, Contracts, Finance, Governance and Budgets. Excellent communication, effective presentation, and organizational skills. Collaborative with a commitment to collaboration within and across departments. Provide clear direction and accountabilities with strong attention to detail and ability to work on multiple priorities. Strong motivational and influence skills. Excellent skills using MS Office Suite and Google Applications. Up to 30% travel for company meetings, client meetings and industry conferences, as needed. Experience working in CRM (i.e., salesforce). Ability to communicate in English (both verbal and written). Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information: Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. At Syneos Health . click apply for full job details
Salesforce Team Lead - Hybrid (1 day a week on site) - South London - £110,000 Yolk Recruitment are pleased to be working with a market leading global business who have been voted as one of the best places to work in 2024. They pride themselves on their forward-thinking culture and putting there employees first. We are currently searching for a Salesforce Team Lead who will be a key member of a growing team. You'll be responsible for leading, mentoring, and growing a cross-functional team of talented developers, quality assurance analysts, and test automation specialists. You will play a pivotal role in designing, developing, and implementing Salesforce solutions that meet business needs, ensuring optimal use of Salesforce features and functionalities. What you'll be doing: Lead and manage a high-performing cross-functional development team, providing regular feedback and nurturing their technical and creative problem-solving skills. Work closely with our Product team to prioritize, assign, and deliver upcoming work, ensuring that implemented software meets long-term business objectives. Provide technical mentorship and guidance to junior team members. Design, develop, test, and deploy custom Salesforce solutions, including Apex, Visualforce, Lightning Components, and integrations with other systems. Customise Salesforce to meet specific business needs by creating custom objects, fields, workflows, and validation rules. Integrate Salesforce with other systems using APIs and middleware tools, ensuring seamless data flow and interoperability. Conduct code reviews and ensure the quality, performance, and security of developed solutions. Develop software solutions to business problems, leveraging established design patterns and coding standards. Collaborate with stakeholders to gather and analyse requirements and translate them into technical specifications. Technical skills: 7+ years as a Senior Salesforce Developer, with 3+ years leading a team. Salesforce Application and/or Systems Architect certification(s). Experience with Agile methodology and building a Salesforce DevOps pipeline process. Advanced proficiency with Platform (Apex, VisualForce, Salesforce APIs, SOQL, Unit Testing). Proficiency with Salesforce Lightning and configuring Lightning Web components. Experience integrating Salesforce with 3rd party tools using APIs and middleware. Strong understanding of data migration and ETL tools. Proficiency with code change control using BitBucket, JIRA, and Confluence. Knowledge of sophisticated business systems integration as well as object-oriented design patterns and development. Familiarity with Services Oriented Design Principles (SOA) and Web Services. Company Benefits Enhanced Parental Leave Generous annual leave Healthcare Plan Annual Giving Day - an extra day to give back to yourself or your community Cycle-to-work Scheme Pension scheme with employer contributions Life Assurance - 3X base salary Rewards Program - access to discounts and cashback LinkedIn Learning License for upskilling & development
May 23, 2025
Full time
Salesforce Team Lead - Hybrid (1 day a week on site) - South London - £110,000 Yolk Recruitment are pleased to be working with a market leading global business who have been voted as one of the best places to work in 2024. They pride themselves on their forward-thinking culture and putting there employees first. We are currently searching for a Salesforce Team Lead who will be a key member of a growing team. You'll be responsible for leading, mentoring, and growing a cross-functional team of talented developers, quality assurance analysts, and test automation specialists. You will play a pivotal role in designing, developing, and implementing Salesforce solutions that meet business needs, ensuring optimal use of Salesforce features and functionalities. What you'll be doing: Lead and manage a high-performing cross-functional development team, providing regular feedback and nurturing their technical and creative problem-solving skills. Work closely with our Product team to prioritize, assign, and deliver upcoming work, ensuring that implemented software meets long-term business objectives. Provide technical mentorship and guidance to junior team members. Design, develop, test, and deploy custom Salesforce solutions, including Apex, Visualforce, Lightning Components, and integrations with other systems. Customise Salesforce to meet specific business needs by creating custom objects, fields, workflows, and validation rules. Integrate Salesforce with other systems using APIs and middleware tools, ensuring seamless data flow and interoperability. Conduct code reviews and ensure the quality, performance, and security of developed solutions. Develop software solutions to business problems, leveraging established design patterns and coding standards. Collaborate with stakeholders to gather and analyse requirements and translate them into technical specifications. Technical skills: 7+ years as a Senior Salesforce Developer, with 3+ years leading a team. Salesforce Application and/or Systems Architect certification(s). Experience with Agile methodology and building a Salesforce DevOps pipeline process. Advanced proficiency with Platform (Apex, VisualForce, Salesforce APIs, SOQL, Unit Testing). Proficiency with Salesforce Lightning and configuring Lightning Web components. Experience integrating Salesforce with 3rd party tools using APIs and middleware. Strong understanding of data migration and ETL tools. Proficiency with code change control using BitBucket, JIRA, and Confluence. Knowledge of sophisticated business systems integration as well as object-oriented design patterns and development. Familiarity with Services Oriented Design Principles (SOA) and Web Services. Company Benefits Enhanced Parental Leave Generous annual leave Healthcare Plan Annual Giving Day - an extra day to give back to yourself or your community Cycle-to-work Scheme Pension scheme with employer contributions Life Assurance - 3X base salary Rewards Program - access to discounts and cashback LinkedIn Learning License for upskilling & development
The team you'll be working with: As part of our continuous growth, we are looking for a Salesforce Platform Enterprise Architect to join our Enterprise & Cloud Solutions department in London working with a client within different Industry sectors. Salesforce Platform Enterprise Architects serve as strategic advisors and Salesforce product and platform guides to the company's largest enterprise customers. They typically engage at Executive-level and drive conversations with our customer's enterprise architects and business users equipped with standard methodologies for enterprise architecture functions such as security, performance, development process, and application governance. What you'll be doing: Be a trusted advisor to key stakeholders in our most strategic enterprise customers Ensure scalable and standard methodology solutions to meet and exceed customer needs Guide the evaluation of business and technical requirements. Translates business requirements into well designed solutions that best leverage the Salesforce platforms and products. Identify and confirm Solution and Business design risks, and develop mitigating approaches Build relationships with key collaborators and team members Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team Align with project and engagement managers to support planning and implementation in close collaboration with the customer Review and guide project vision and direction, implementation approach and key artefacts Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence Fuel our internal growth by identifying, leading or contributing to internal initiatives, such as innovations, building up a strategic brand, and nurturing teammates' skills by sharing knowledge. Work with Pre-Sales team to create a proposal covering Target and transition architecture, Security, Compliance, integration, data migration and implementation plan. What experience you'll bring: 12+ years of experience as a consulting and Architect with demonstrated leadership driving a digital transformation in a matrixed organization 8+ years' experience with key areas of enterprise architecture including Salesforce Sales, Service, Commerce, and Data Cloud, Integration Technologies, Master Data Management, and other Clouds like AWS. Ability to analyse, design, and optimize business processes via technology and integration Experience in guiding customers and project members in rationalizing and deploying emerging technology for business use cases Experience working on Salesforce implementation projects with end-to-end implementation experience with the Salesforce platform from a solution perspective. Direct salesforce development experience preferred. Ability to define the system design to identify gaps between current and desired end-states Proven ability to design and optimise business processes and define solutions that support this by leveraging the Salesforce platforms and products in the best way Rapidly learn new technologies as well as strong presentation, communication and facilitation skills Preferred to good knowledge of Salesforce app exchange products and their implementation Knowledge of options and how to handle security requirements such as single sign on and data security Ability to lead design sessions and communicate design options to clients Extensive experience in Agile, Scrum and Waterfall methods Preferred Requirements Experience as a Senior Architect and/or CIO/CTO in a mid to large sized organization with leadership driving an organizational transformation in a matrixed organization - A very big plus Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions - A very big plus Salesforce Industries and Salesforce Certifications - A very big plus A detailed understanding of Web Services, Data Modeling, and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM) Agile Methodology certification such as Scaled Agile Framework. Who we are: We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network. What we'll offer you: We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options. We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a Disability Confident Committed Employer - we want to see every candidate performing at their best throughout the job application and interview process, if you require any reasonable adjustments during the recruitment process, please let us know and we look forward to hearing from you.
May 23, 2025
Full time
The team you'll be working with: As part of our continuous growth, we are looking for a Salesforce Platform Enterprise Architect to join our Enterprise & Cloud Solutions department in London working with a client within different Industry sectors. Salesforce Platform Enterprise Architects serve as strategic advisors and Salesforce product and platform guides to the company's largest enterprise customers. They typically engage at Executive-level and drive conversations with our customer's enterprise architects and business users equipped with standard methodologies for enterprise architecture functions such as security, performance, development process, and application governance. What you'll be doing: Be a trusted advisor to key stakeholders in our most strategic enterprise customers Ensure scalable and standard methodology solutions to meet and exceed customer needs Guide the evaluation of business and technical requirements. Translates business requirements into well designed solutions that best leverage the Salesforce platforms and products. Identify and confirm Solution and Business design risks, and develop mitigating approaches Build relationships with key collaborators and team members Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team Align with project and engagement managers to support planning and implementation in close collaboration with the customer Review and guide project vision and direction, implementation approach and key artefacts Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence Fuel our internal growth by identifying, leading or contributing to internal initiatives, such as innovations, building up a strategic brand, and nurturing teammates' skills by sharing knowledge. Work with Pre-Sales team to create a proposal covering Target and transition architecture, Security, Compliance, integration, data migration and implementation plan. What experience you'll bring: 12+ years of experience as a consulting and Architect with demonstrated leadership driving a digital transformation in a matrixed organization 8+ years' experience with key areas of enterprise architecture including Salesforce Sales, Service, Commerce, and Data Cloud, Integration Technologies, Master Data Management, and other Clouds like AWS. Ability to analyse, design, and optimize business processes via technology and integration Experience in guiding customers and project members in rationalizing and deploying emerging technology for business use cases Experience working on Salesforce implementation projects with end-to-end implementation experience with the Salesforce platform from a solution perspective. Direct salesforce development experience preferred. Ability to define the system design to identify gaps between current and desired end-states Proven ability to design and optimise business processes and define solutions that support this by leveraging the Salesforce platforms and products in the best way Rapidly learn new technologies as well as strong presentation, communication and facilitation skills Preferred to good knowledge of Salesforce app exchange products and their implementation Knowledge of options and how to handle security requirements such as single sign on and data security Ability to lead design sessions and communicate design options to clients Extensive experience in Agile, Scrum and Waterfall methods Preferred Requirements Experience as a Senior Architect and/or CIO/CTO in a mid to large sized organization with leadership driving an organizational transformation in a matrixed organization - A very big plus Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions - A very big plus Salesforce Industries and Salesforce Certifications - A very big plus A detailed understanding of Web Services, Data Modeling, and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM) Agile Methodology certification such as Scaled Agile Framework. Who we are: We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network. What we'll offer you: We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options. We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a Disability Confident Committed Employer - we want to see every candidate performing at their best throughout the job application and interview process, if you require any reasonable adjustments during the recruitment process, please let us know and we look forward to hearing from you.
Description It's an exciting time to join the Technology team here at AXA Health, with significant investment planned in all UK&I businesses to transform, deliver new digital services to our customers, streamline, and automate our business processes, whilst ensuring the continued stability and performance of our legacy platforms. We're looking for an experienced Solution Architect to join our architecture and analysis function to help us make our goals a reality. This is a fantastic opportunity to work across a broad range of initiatives and technologies working with enterprise architects, solution architects, product owners and engineers in a mixture of more traditional and agile delivery teams. Our change portfolio includes initiatives to improve our legacy platforms (predominantly Azure hosted .net), implement new SaaS/PaaS technology solutions and a broader digital transformation program introducing a new strategic Salesforce centred digital platform. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Responsibility for the definition, design and communication of complex IT solutions across a range of technology platforms Evaluating solution options, integration patterns and recommending the right one for a given situation ensuring compliance with company standards Assessing new technology solutions to meet business requirements Ensuring the performance, quality, and responsiveness of applications through the solution design Working within both agile programs and teams, adhering to Scrum or Kanban principles and a more traditional waterfall style projects Contributing to the architecture runway and target architecture Working in a multi-vendor environment, providing direction and support to the delivery teams Supporting continuous improvement initiatives within the team and across the IT department Working with security and data protection officers so that solution is secure by design and compliant Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. What you'll bring: Experience and knowledge working as a solution architect, or senior engineer with a desire, aptitude and ability to move into solution architecture Proven experience across a range of technologies including Azure, .net, Salesforce, SaaS and PaaS Good knowledge of enterprise integrations patterns and technologies Experience of API architectural design standards including RESTful APIs and Open API Experience integrating digital solutions with Salesforce and Salesforce Marketing Cloud Understanding of current and emerging technologies and their potential to deliver business benefits Influencing and negotiation skills, managing effective stakeholder relationships Ability to translate business strategy into technical solutions and business requirements into technical design As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary dependent on experience Discretionary company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave AXA employee discounts Gym benefits To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . Who we are: At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We're transforming our business by developing easy, efficient, digital experiences for our customers. We're a collective of specialists passionate about helping our members flourish, whether that's individuals and families, small businesses or huge corporates.
May 22, 2025
Full time
Description It's an exciting time to join the Technology team here at AXA Health, with significant investment planned in all UK&I businesses to transform, deliver new digital services to our customers, streamline, and automate our business processes, whilst ensuring the continued stability and performance of our legacy platforms. We're looking for an experienced Solution Architect to join our architecture and analysis function to help us make our goals a reality. This is a fantastic opportunity to work across a broad range of initiatives and technologies working with enterprise architects, solution architects, product owners and engineers in a mixture of more traditional and agile delivery teams. Our change portfolio includes initiatives to improve our legacy platforms (predominantly Azure hosted .net), implement new SaaS/PaaS technology solutions and a broader digital transformation program introducing a new strategic Salesforce centred digital platform. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Responsibility for the definition, design and communication of complex IT solutions across a range of technology platforms Evaluating solution options, integration patterns and recommending the right one for a given situation ensuring compliance with company standards Assessing new technology solutions to meet business requirements Ensuring the performance, quality, and responsiveness of applications through the solution design Working within both agile programs and teams, adhering to Scrum or Kanban principles and a more traditional waterfall style projects Contributing to the architecture runway and target architecture Working in a multi-vendor environment, providing direction and support to the delivery teams Supporting continuous improvement initiatives within the team and across the IT department Working with security and data protection officers so that solution is secure by design and compliant Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. What you'll bring: Experience and knowledge working as a solution architect, or senior engineer with a desire, aptitude and ability to move into solution architecture Proven experience across a range of technologies including Azure, .net, Salesforce, SaaS and PaaS Good knowledge of enterprise integrations patterns and technologies Experience of API architectural design standards including RESTful APIs and Open API Experience integrating digital solutions with Salesforce and Salesforce Marketing Cloud Understanding of current and emerging technologies and their potential to deliver business benefits Influencing and negotiation skills, managing effective stakeholder relationships Ability to translate business strategy into technical solutions and business requirements into technical design As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary dependent on experience Discretionary company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave AXA employee discounts Gym benefits To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . Who we are: At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We're transforming our business by developing easy, efficient, digital experiences for our customers. We're a collective of specialists passionate about helping our members flourish, whether that's individuals and families, small businesses or huge corporates.
About Lyra Health Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 20 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million. About the Role: Lyra Health is seeking a UK-based Senior Salesforce Developer to join our multicultural team. In this role, you will play a key part in designing, developing, and maintaining complex Salesforce solutions that hold the case data of 20,000 clinicians operating in over 150 countries. You will work as part of a dedicated team in partnership with colleagues in the UK/South Africa/US, and will collaborate with stakeholders, lead technical teams, and ensure the effective delivery of high-quality solutions. Remote position: ALL candidates must be physically located within the UK to be eligible for this role. Ideally, candidates would be able to attend pre-planned meetings at our office in London as requested, and some requirement for international travel to Johannesburg and San Francisco to collaborate with colleagues. Responsibilities: Provide technical guidance and mentorship to junior developers. Lead the design, development, and implementation of complex Salesforce solutions. Ensure adherence to coding standards, best practices, and architectural guidelines. Collaborate with business stakeholders to understand requirements and translate them into technical specifications. Design scalable and maintainable Salesforce architectures, considering performance, security, and scalability factors. Develop custom Salesforce components using Apex, Lightning Web Components, and other relevant technologies. Create integrations with external systems using APIs, middleware, and other integration tools. Optimize Salesforce performance and troubleshoot issues. Stay up-to-date with the latest Salesforce features and technologies. Identify opportunities for process improvement and technological innovation. Contribute to the development of reusable components and frameworks. Qualifications 5+ years of hands-on experience with Salesforce development. 2+ years experience leading the efforts of junior developers. Strong proficiency in Apex, Lightning Web Components, Visualforce, and other relevant Salesforce technologies. Deep understanding of Salesforce architecture, data model, and security. Experience with integration platforms (e.g., Mulesoft, Workato, Jitterbit). Knowledge of Agile methodologies and development tools (e.g., Git, Jira). Excellent problem solving and communication skills. Preferred Qualifications Salesforce Certified Administrator (preferred). Salesforce Certified Platform Developer I (preferred). Salesforce Certified Platform Developer II (Nice-to-have). Salesforce Certified Application Architect (Nice-to-have). Additional relevant certifications (e.g., Sales or Service Cloud Consultant). Experience working in an international company would be a plus. Experience working in a healthcare company would be a plus. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice . Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not "sell" or "share" personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact . For more information about how we use and retain your information, please see our Workforce Privacy Notice . The benefits available to those located in the UK will be consistent with UK law and may vary from those located in other countries. Benefits will be provided in a manner consistent with applicable law.
May 22, 2025
Full time
About Lyra Health Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 20 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million. About the Role: Lyra Health is seeking a UK-based Senior Salesforce Developer to join our multicultural team. In this role, you will play a key part in designing, developing, and maintaining complex Salesforce solutions that hold the case data of 20,000 clinicians operating in over 150 countries. You will work as part of a dedicated team in partnership with colleagues in the UK/South Africa/US, and will collaborate with stakeholders, lead technical teams, and ensure the effective delivery of high-quality solutions. Remote position: ALL candidates must be physically located within the UK to be eligible for this role. Ideally, candidates would be able to attend pre-planned meetings at our office in London as requested, and some requirement for international travel to Johannesburg and San Francisco to collaborate with colleagues. Responsibilities: Provide technical guidance and mentorship to junior developers. Lead the design, development, and implementation of complex Salesforce solutions. Ensure adherence to coding standards, best practices, and architectural guidelines. Collaborate with business stakeholders to understand requirements and translate them into technical specifications. Design scalable and maintainable Salesforce architectures, considering performance, security, and scalability factors. Develop custom Salesforce components using Apex, Lightning Web Components, and other relevant technologies. Create integrations with external systems using APIs, middleware, and other integration tools. Optimize Salesforce performance and troubleshoot issues. Stay up-to-date with the latest Salesforce features and technologies. Identify opportunities for process improvement and technological innovation. Contribute to the development of reusable components and frameworks. Qualifications 5+ years of hands-on experience with Salesforce development. 2+ years experience leading the efforts of junior developers. Strong proficiency in Apex, Lightning Web Components, Visualforce, and other relevant Salesforce technologies. Deep understanding of Salesforce architecture, data model, and security. Experience with integration platforms (e.g., Mulesoft, Workato, Jitterbit). Knowledge of Agile methodologies and development tools (e.g., Git, Jira). Excellent problem solving and communication skills. Preferred Qualifications Salesforce Certified Administrator (preferred). Salesforce Certified Platform Developer I (preferred). Salesforce Certified Platform Developer II (Nice-to-have). Salesforce Certified Application Architect (Nice-to-have). Additional relevant certifications (e.g., Sales or Service Cloud Consultant). Experience working in an international company would be a plus. Experience working in a healthcare company would be a plus. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice . Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not "sell" or "share" personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact . For more information about how we use and retain your information, please see our Workforce Privacy Notice . The benefits available to those located in the UK will be consistent with UK law and may vary from those located in other countries. Benefits will be provided in a manner consistent with applicable law.
Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning, and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Job Purpose The Client & Marketing Technical Lead will be responsible for the management of the Salesforce, Pardot, and nCino applications and its components, integral to the management of the platform and the supplier for the critical service. This includes leading performance, maintenance, and development for the platform. Understanding business requirements and how to implement those to create innovative solutions to solve business needs. The role will act as a lead of Client & Marketing Application Specialists where focus will be on developing, designing, implementing, and maintaining new and existing business-focused IT solutions. Where applicable, to place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules. Key Responsibilities: Take the technical lead on a critical business system integral to the running of the Bank that supports all the banks primary service offerings. Act as an escalation point for the Senior Application Specialist within the platform and engage with 3rd party vendors to escalate priority issues when required. Assure Platform performance and stability in accordance with agreed SLAs and provide leadership and coordination in the resolution of platform defects, outages, and incidents. Provide vision and direction to the Head of Client & Marketing Platforms and stakeholders with expert advice and knowledge. Work collaboratively with business stakeholders and operational teams to lead defect backlog prioritisation and scheduling. Work closely with other Technical Leads, Architecture function, and other IT leaders to define priority targets, developmental and implementation opportunities. Define the Platform strategy and vision, including the roadmap of future enhancements and growth opportunities. Be a key person responsible for liaising with suppliers to agree the roadmap of priority projects and services to be provided. Work with those vendors to ensure code and designs provided are quality checked and up to Arbuthnot standards. Provide leadership to ensure management of priority tasks including the plan of developments to be completed, release planning, testing strategies, and planned maintenance. Keep abreast of industry technical best practices and new trends, ensuring innovative development of systems to meet organisational immediate and future needs. To lead and develop members of the Platform team, providing appropriate line management, mentoring, and coaching to support growth and progression. Risk: Responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Key Interfaces: Head of Platform Other IT Technical Leads Platform leads Application Specialists Information Security Manager Relevant stakeholders in front and back office 3rd party Suppliers Person Specification Knowledge/Experience/Skills: Extensive experience in the Salesforce application with experience as a developer and implementor in a financial services area. Experience leading a small team of technical specialists. In-depth knowledge of Client & Marketing system, processes, and principles. Broad knowledge of technologies across the IT landscape. Experience in leading Agile software development and consulting and working in a continuous delivery environment. Experience with developing integration solutions and architecting a service-oriented platform. Helping with API integrations and Data model mappings as Subject Matter Expert. Supervise optimisations and code refactors. Analytical and problem-solving skills, including ability to plan and review. Highly computer literate; with strong Business Analysis skills. Cloud Architecture experience preferable. Excellent communication skills both written and verbal with colleagues, providers, and senior management. Ability to influence key stakeholders and drive collaboration across the organisation. Qualifications: Master/bachelor's degree in computer science engineering. Problem Solving & Judgment. Customer Focus. Planning & Reviewing. Performance Focus. Expert Knowledge. Communication & Confidence. About Us Life, Work and Benefits Arbuthnot Latham is committed to equal opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people. Competitive salary, pension & holiday allowance. BUPA Health cover. 4x Life Assurance. Discretionary bonus. Market leading maternity/paternity and menopause policies. Data Privacy and Reasonable Adjustments We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice. Reasonable Adjustments: Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us at . Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.
May 22, 2025
Full time
Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning, and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Job Purpose The Client & Marketing Technical Lead will be responsible for the management of the Salesforce, Pardot, and nCino applications and its components, integral to the management of the platform and the supplier for the critical service. This includes leading performance, maintenance, and development for the platform. Understanding business requirements and how to implement those to create innovative solutions to solve business needs. The role will act as a lead of Client & Marketing Application Specialists where focus will be on developing, designing, implementing, and maintaining new and existing business-focused IT solutions. Where applicable, to place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules. Key Responsibilities: Take the technical lead on a critical business system integral to the running of the Bank that supports all the banks primary service offerings. Act as an escalation point for the Senior Application Specialist within the platform and engage with 3rd party vendors to escalate priority issues when required. Assure Platform performance and stability in accordance with agreed SLAs and provide leadership and coordination in the resolution of platform defects, outages, and incidents. Provide vision and direction to the Head of Client & Marketing Platforms and stakeholders with expert advice and knowledge. Work collaboratively with business stakeholders and operational teams to lead defect backlog prioritisation and scheduling. Work closely with other Technical Leads, Architecture function, and other IT leaders to define priority targets, developmental and implementation opportunities. Define the Platform strategy and vision, including the roadmap of future enhancements and growth opportunities. Be a key person responsible for liaising with suppliers to agree the roadmap of priority projects and services to be provided. Work with those vendors to ensure code and designs provided are quality checked and up to Arbuthnot standards. Provide leadership to ensure management of priority tasks including the plan of developments to be completed, release planning, testing strategies, and planned maintenance. Keep abreast of industry technical best practices and new trends, ensuring innovative development of systems to meet organisational immediate and future needs. To lead and develop members of the Platform team, providing appropriate line management, mentoring, and coaching to support growth and progression. Risk: Responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Key Interfaces: Head of Platform Other IT Technical Leads Platform leads Application Specialists Information Security Manager Relevant stakeholders in front and back office 3rd party Suppliers Person Specification Knowledge/Experience/Skills: Extensive experience in the Salesforce application with experience as a developer and implementor in a financial services area. Experience leading a small team of technical specialists. In-depth knowledge of Client & Marketing system, processes, and principles. Broad knowledge of technologies across the IT landscape. Experience in leading Agile software development and consulting and working in a continuous delivery environment. Experience with developing integration solutions and architecting a service-oriented platform. Helping with API integrations and Data model mappings as Subject Matter Expert. Supervise optimisations and code refactors. Analytical and problem-solving skills, including ability to plan and review. Highly computer literate; with strong Business Analysis skills. Cloud Architecture experience preferable. Excellent communication skills both written and verbal with colleagues, providers, and senior management. Ability to influence key stakeholders and drive collaboration across the organisation. Qualifications: Master/bachelor's degree in computer science engineering. Problem Solving & Judgment. Customer Focus. Planning & Reviewing. Performance Focus. Expert Knowledge. Communication & Confidence. About Us Life, Work and Benefits Arbuthnot Latham is committed to equal opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people. Competitive salary, pension & holiday allowance. BUPA Health cover. 4x Life Assurance. Discretionary bonus. Market leading maternity/paternity and menopause policies. Data Privacy and Reasonable Adjustments We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice. Reasonable Adjustments: Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us at . Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.
Sr. Consultant, Customer Experience, Tech & Industry Job ID: Amazon Web Services Japan GK The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: 1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements and propose effective migration strategies 4. Acting as a trusted advisor to customers on industry trends and emerging technologies 5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences - AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Bachelor's degree required - 10+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Avaya, Cisco, Genesys, Verint, NICE, Salesforce, etc. - Hands-on technical practitioner and individual contributor - Hands-on experience working on the design, development and deployment of contact center solutions at scale PREFERRED QUALIFICATIONS - Computer Science, Information Systems, or Engineering background preferred; Master's degree desired - 10+ years of experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment, particularly building application integration capabilities for CRM/ WFM platforms - Professional Services or Consulting experience in highly-visible customer-facing roles - Familiarity with Amazon Connect capabilities, benefits, and required deployment skills - Visible IT Industry thought leadership on relevant topics related to enterprise IT call centers and infrastructure. - Enterprise call center / telecomm implementation and operations experience - Experience implementing and optimizing AI-powered customer service solutions - Experience with AI/ML technologies in contact center applications, including Natural Language Understanding (NLU), Natural Language Processing (NLP), prompt engineering, large language model implementation, chatbot development and optimization, and AI/ML model training and fine-tuning - Serverless development experience including complex integrations with Amazon Lex, Lambda, Kinesis, Dynamo DB, Bedrock and 3rd party AI services - Software Development / DevOps experience with integrating contact center platforms, CRMs, and WFMs - Use of AWS services in distributed environments with Microsoft, IBM, Citrix, VMware, Oracle, HP, etc. - Strong verbal and written communication skills, with the ability to work effectively across internal and external organizations - Responsibility for designing, implementing and operating contact centers or telecommunication infrastructures within an enterprise environment - AWS Certified Machine Learning Engineer - Associate, AWS Certified Machine Learning - Specialty and/or AWS Certified AI Practitioner Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may be interested in: Posted: March 15, 2025 (Updated 29 days ago) Posted: April 23, 2025 (Updated 2 days ago) Posted: March 28, 2025 (Updated about 2 months ago) Posted: September 12, 2024 (Updated 21 days ago) Posted: February 11, 2025 (Updated about 2 months ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
May 22, 2025
Full time
Sr. Consultant, Customer Experience, Tech & Industry Job ID: Amazon Web Services Japan GK The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: 1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements and propose effective migration strategies 4. Acting as a trusted advisor to customers on industry trends and emerging technologies 5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences - AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Bachelor's degree required - 10+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Avaya, Cisco, Genesys, Verint, NICE, Salesforce, etc. - Hands-on technical practitioner and individual contributor - Hands-on experience working on the design, development and deployment of contact center solutions at scale PREFERRED QUALIFICATIONS - Computer Science, Information Systems, or Engineering background preferred; Master's degree desired - 10+ years of experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment, particularly building application integration capabilities for CRM/ WFM platforms - Professional Services or Consulting experience in highly-visible customer-facing roles - Familiarity with Amazon Connect capabilities, benefits, and required deployment skills - Visible IT Industry thought leadership on relevant topics related to enterprise IT call centers and infrastructure. - Enterprise call center / telecomm implementation and operations experience - Experience implementing and optimizing AI-powered customer service solutions - Experience with AI/ML technologies in contact center applications, including Natural Language Understanding (NLU), Natural Language Processing (NLP), prompt engineering, large language model implementation, chatbot development and optimization, and AI/ML model training and fine-tuning - Serverless development experience including complex integrations with Amazon Lex, Lambda, Kinesis, Dynamo DB, Bedrock and 3rd party AI services - Software Development / DevOps experience with integrating contact center platforms, CRMs, and WFMs - Use of AWS services in distributed environments with Microsoft, IBM, Citrix, VMware, Oracle, HP, etc. - Strong verbal and written communication skills, with the ability to work effectively across internal and external organizations - Responsibility for designing, implementing and operating contact centers or telecommunication infrastructures within an enterprise environment - AWS Certified Machine Learning Engineer - Associate, AWS Certified Machine Learning - Specialty and/or AWS Certified AI Practitioner Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may be interested in: Posted: March 15, 2025 (Updated 29 days ago) Posted: April 23, 2025 (Updated 2 days ago) Posted: March 28, 2025 (Updated about 2 months ago) Posted: September 12, 2024 (Updated 21 days ago) Posted: February 11, 2025 (Updated about 2 months ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
The team you'll be working with: As part of our continuous growth, we are looking for a Salesforce Platform Enterprise Architect to join our Enterprise & Cloud Solutions department in London working with a client within different Industry sectors. Salesforce Platform Enterprise Architects serve as strategic advisors and Salesforce product and platform guides to the company's largest enterprise customers. They typically engage at Executive-level and drive conversations with our customer's enterprise architects and business users equipped with standard methodologies for enterprise architecture functions such as security, performance, development process, and application governance. What you'll be doing: Be a trusted advisor to key stakeholders in our most strategic enterprise customers Ensure scalable and standard methodology solutions to meet and exceed customer needs Guide the evaluation of business and technical requirements. Translates business requirements into well designed solutions that best leverage the Salesforce platforms and products. Identify and confirm Solution and Business design risks, and develop mitigating approaches Build relationships with key collaborators and team members Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team Align with project and engagement managers to support planning and implementation in close collaboration with the customer Review and guide project vision and direction, implementation approach and key artefacts Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence Fuel our internal growth by identifying, leading or contributing to internal initiatives, such as innovations, building up a strategic brand, and nurturing teammates' skills by sharing knowledge. Work with Pre-Sales team to create a proposal covering Target and transition architecture, Security, Compliance, integration, data migration and implementation plan. What experience you'll bring: 10+ years of experience as a consulting and Architect with demonstrated leadership driving a digital transformation in a matrixed organization Experience with key areas of enterprise architecture including Salesforce Cloud, Integration Technologies, Master Data Management, and other Clouds like AWS. Ability to analyse, design, and optimize business processes via technology and integration Experience in guiding customers and project members in rationalizing and deploying emerging technology for business use cases Experience working on Salesforce implementation projects with end-to-end implementation experience with the Salesforce platform from a solution perspective. Direct salesforce development experience preferred. Ability to define the system design to identify gaps between current and desired end-states Proven ability to design and optimise business processes and define solutions that support this by leveraging the Salesforce platforms and products in the best way Rapidly learn new technologies as well as strong presentation, communication and facilitation skills Preferred to good knowledge of Salesforce app exchange products and their implementation Knowledge of options and how to handle security requirements such as single sign on and data security Ability to lead design sessions and communicate design options to clients Extensive experience in Agile, Scrum and Waterfall methods Preferred Requirements Experience as a Senior Architect and/or CIO/CTO in a mid to large sized organization with leadership driving an organizational transformation in a matrixed organization - A very big plus Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions - A very big plus Salesforce Industries and Salesforce Certifications - A very big plus A detailed understanding of Web Services, Data Modeling, and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM) Agile Methodology certification such as Scaled Agile Framework. Who we are: We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network. For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK NTT DATA What we'll offer you: We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options. Back to search Email to a friend Apply now
May 22, 2025
Full time
The team you'll be working with: As part of our continuous growth, we are looking for a Salesforce Platform Enterprise Architect to join our Enterprise & Cloud Solutions department in London working with a client within different Industry sectors. Salesforce Platform Enterprise Architects serve as strategic advisors and Salesforce product and platform guides to the company's largest enterprise customers. They typically engage at Executive-level and drive conversations with our customer's enterprise architects and business users equipped with standard methodologies for enterprise architecture functions such as security, performance, development process, and application governance. What you'll be doing: Be a trusted advisor to key stakeholders in our most strategic enterprise customers Ensure scalable and standard methodology solutions to meet and exceed customer needs Guide the evaluation of business and technical requirements. Translates business requirements into well designed solutions that best leverage the Salesforce platforms and products. Identify and confirm Solution and Business design risks, and develop mitigating approaches Build relationships with key collaborators and team members Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team Align with project and engagement managers to support planning and implementation in close collaboration with the customer Review and guide project vision and direction, implementation approach and key artefacts Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence Fuel our internal growth by identifying, leading or contributing to internal initiatives, such as innovations, building up a strategic brand, and nurturing teammates' skills by sharing knowledge. Work with Pre-Sales team to create a proposal covering Target and transition architecture, Security, Compliance, integration, data migration and implementation plan. What experience you'll bring: 10+ years of experience as a consulting and Architect with demonstrated leadership driving a digital transformation in a matrixed organization Experience with key areas of enterprise architecture including Salesforce Cloud, Integration Technologies, Master Data Management, and other Clouds like AWS. Ability to analyse, design, and optimize business processes via technology and integration Experience in guiding customers and project members in rationalizing and deploying emerging technology for business use cases Experience working on Salesforce implementation projects with end-to-end implementation experience with the Salesforce platform from a solution perspective. Direct salesforce development experience preferred. Ability to define the system design to identify gaps between current and desired end-states Proven ability to design and optimise business processes and define solutions that support this by leveraging the Salesforce platforms and products in the best way Rapidly learn new technologies as well as strong presentation, communication and facilitation skills Preferred to good knowledge of Salesforce app exchange products and their implementation Knowledge of options and how to handle security requirements such as single sign on and data security Ability to lead design sessions and communicate design options to clients Extensive experience in Agile, Scrum and Waterfall methods Preferred Requirements Experience as a Senior Architect and/or CIO/CTO in a mid to large sized organization with leadership driving an organizational transformation in a matrixed organization - A very big plus Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions - A very big plus Salesforce Industries and Salesforce Certifications - A very big plus A detailed understanding of Web Services, Data Modeling, and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM) Agile Methodology certification such as Scaled Agile Framework. Who we are: We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network. For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK NTT DATA What we'll offer you: We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options. Back to search Email to a friend Apply now
This position sits in our UKI Engineering & Experience business unit. We primarily deliver large-scale website design and build projects, combining our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to help clients including Nikon, London Marathon Events, and END. We pride ourselves on delivering exceptional and engaging digital experiences. JOB PURPOSE We are seeking a dynamic and strategic Business Development Manager to drive the growth of our UKI Experience & Engineering team. This role is pivotal in executing our go-to-market strategy, engaging with enterprise clients to solve complex business challenges through technology and digital transformation. The ideal candidate will bring a consultative approach to sales, a strong track record in building client relationships, and the ability to lead high-impact engagements that span strategy, creative, and technology. This role requires someone who thrives on navigating C-level conversations, driving change within enterprise environments, and influencing decisions across marketing and technology domains. KEY RESPONSIBILITIES Client Engagement & Relationship Building Develop deep relationships with senior client prospect stakeholders, translating their business challenges into tailored solutions that drive measurable outcomes. Act as a trusted advisor to prospects, showcasing thought leadership across key disciplines, including digital experience, engineering, and emerging technologies like AI. Proactively build and manage a high-quality pipeline of opportunities through direct outreach, strategic partnerships, and collaboration with the marketing team. Own commercial success metrics, ensuring a focus on long-term value creation for clients and DEPT. Leverage CRM and analytics tools (e.g., Salesforce) to track performance, forecast revenue, and drive data-driven decision-making. Partner closely with internal teams, including delivery leads, solution architects, and marketing, to craft compelling proposals and pitches that reflect DEPT's integrated capabilities. Cultivate strong relationships with strategic technology partners (e.g., Salesforce, Adobe, Shopify, Optimizely) to amplify DEPT's market presence and create joint opportunities. WHAT WE ARE LOOKING FOR Proven Expertise : Significant experience in business development or consultative sales within digital agencies or technology services, focusing on enterprise-level engagements. Visionary Thinking : Ability to articulate complex digital and technical concepts in clear, value-driven terms that resonate with business stakeholders. Networked & Credible : Strong connections within enterprise environments, with a demonstrated ability to unlock opportunities in complex organisations. Sales Leadership : Track record of delivering on ambitious sales targets, with a focus on multi-year engagements and high-value contracts. Collaborative Mindset : Thrives in cross-functional settings, aligning diverse teams to achieve shared goals. Passion for Impact : Deep understanding of how digital transformation can drive both business growth and value. Preferred Experience Prior success in selling services related to digital experience platforms, cloud solutions, or ecommerce solutions. Familiarity with enterprise marketing strategies, including personalisation, content lifecycle management, and multi-channel engagement. Proven ability to navigate complex sales cycles involving multiple stakeholders and decision-makers. Experience in collaborating with global teams to manage large-scale, multi-market programmes. WE OFFER: An excellent salary based on experience and equal pay policies Hybrid working: you have the choice to work from our office or remotely, and we have core working hours where you can choose your start and finish times to suit you Pension, free private healthcare, mental health support, and company sick pay scheme 26 days paid holiday with the opportunity to buy extra days Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday. We celebrate successes by rewarding teams when big projects go live and honouring the year's top achievements at our annual awards ceremony A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, and your team, and giving you the autonomy to solve our client's problems, no matter where you are in the world. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact, they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
May 21, 2025
Full time
This position sits in our UKI Engineering & Experience business unit. We primarily deliver large-scale website design and build projects, combining our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to help clients including Nikon, London Marathon Events, and END. We pride ourselves on delivering exceptional and engaging digital experiences. JOB PURPOSE We are seeking a dynamic and strategic Business Development Manager to drive the growth of our UKI Experience & Engineering team. This role is pivotal in executing our go-to-market strategy, engaging with enterprise clients to solve complex business challenges through technology and digital transformation. The ideal candidate will bring a consultative approach to sales, a strong track record in building client relationships, and the ability to lead high-impact engagements that span strategy, creative, and technology. This role requires someone who thrives on navigating C-level conversations, driving change within enterprise environments, and influencing decisions across marketing and technology domains. KEY RESPONSIBILITIES Client Engagement & Relationship Building Develop deep relationships with senior client prospect stakeholders, translating their business challenges into tailored solutions that drive measurable outcomes. Act as a trusted advisor to prospects, showcasing thought leadership across key disciplines, including digital experience, engineering, and emerging technologies like AI. Proactively build and manage a high-quality pipeline of opportunities through direct outreach, strategic partnerships, and collaboration with the marketing team. Own commercial success metrics, ensuring a focus on long-term value creation for clients and DEPT. Leverage CRM and analytics tools (e.g., Salesforce) to track performance, forecast revenue, and drive data-driven decision-making. Partner closely with internal teams, including delivery leads, solution architects, and marketing, to craft compelling proposals and pitches that reflect DEPT's integrated capabilities. Cultivate strong relationships with strategic technology partners (e.g., Salesforce, Adobe, Shopify, Optimizely) to amplify DEPT's market presence and create joint opportunities. WHAT WE ARE LOOKING FOR Proven Expertise : Significant experience in business development or consultative sales within digital agencies or technology services, focusing on enterprise-level engagements. Visionary Thinking : Ability to articulate complex digital and technical concepts in clear, value-driven terms that resonate with business stakeholders. Networked & Credible : Strong connections within enterprise environments, with a demonstrated ability to unlock opportunities in complex organisations. Sales Leadership : Track record of delivering on ambitious sales targets, with a focus on multi-year engagements and high-value contracts. Collaborative Mindset : Thrives in cross-functional settings, aligning diverse teams to achieve shared goals. Passion for Impact : Deep understanding of how digital transformation can drive both business growth and value. Preferred Experience Prior success in selling services related to digital experience platforms, cloud solutions, or ecommerce solutions. Familiarity with enterprise marketing strategies, including personalisation, content lifecycle management, and multi-channel engagement. Proven ability to navigate complex sales cycles involving multiple stakeholders and decision-makers. Experience in collaborating with global teams to manage large-scale, multi-market programmes. WE OFFER: An excellent salary based on experience and equal pay policies Hybrid working: you have the choice to work from our office or remotely, and we have core working hours where you can choose your start and finish times to suit you Pension, free private healthcare, mental health support, and company sick pay scheme 26 days paid holiday with the opportunity to buy extra days Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday. We celebrate successes by rewarding teams when big projects go live and honouring the year's top achievements at our annual awards ceremony A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, and your team, and giving you the autonomy to solve our client's problems, no matter where you are in the world. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact, they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
Senior Product Manager, Salesforce Sales Cloud page is loaded Senior Product Manager, Salesforce Sales Cloud Apply locations Portugal - Remote Brazil - Remote UK - Remote time type Full time posted on Posted 4 Days Ago job requisition id R424 There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! The Salesforce team works within the Digital Transformation unit to empower Sales, Marketing, Customer Success, and Support with CRM solutions that support our market growth. You will be accountable for ensuring that Salesforce delivers value across all customer-facing teams through scalable, high-quality, and relevant solutions. You will collaborate with Salesforce architects, developers, administrators, business analysts, designers, and cross-functional business units to design best-in-class CRM experiences. Partnering with Business Units, you will define and manage the vision, strategy, and roadmap for Salesforce across the company, leading the translation of business needs into a prioritized product backlog. The team's key responsibilities include: Maintain and evolve the Salesforce user experience, data model, and configurations to support business processes Deliver automation, workflows, and integrations that drive productivity and enable accurate forecasting and pipeline visibility Ensure data integrity and user adoption across the platform To be successful in this role, you will need a strong background in product management, CRM systems, and stakeholder management. You should also be highly collaborative, thrive in ambiguity and fast-paced environments, and have excellent communication and leadership skills. What will be required from you: Lead a cross-functional team of architects, developers, admins, and business analysts Define and evolve the vision, strategy, and roadmap for Salesforce CRM Work closely with Sales, Marketing, CS, Support, and Finance to gather requirements and prioritize solutions Challenge existing CRM processes to identify opportunities for efficiency and automation Communicate the roadmap and deliverables across the organization Foster adoption of new features and workflows Define and track success metrics Own and prioritize the backlog and delivery process, partnering closely with the Salesforce admin/dev team Manage expectations across business stakeholders, providing visibility and clarity at each stage of delivery Candidates with the following qualifications will be preferentially selected: Background in Product Management, Computer Science, CRM, Digital Transformation, or Business Process Optimization Experience with Salesforce Sales Cloud (Service Cloud, CPQ, or Marketing Cloud) is a plus) Familiarity with CRM reporting, forecasting, and pipeline management Understanding of CRM data models, user roles, profiles, and permissions Experience working with Salesforce Architects to deliver solutions Strong stakeholder management and communication skills Prior experience in Agile environments and backlog management tools like Jira Bonus: Salesforce Certifications; Marketing or Sales background in a B2B organization Join us in disrupting the status quo of the low-code market, we give you the power to "Ask Why", you give our customers the power to innovate through software! Similar Jobs (1) CRM Product Manager / CRM Team Lead locations 3 Locations time type Full time posted on Posted 10 Days Ago
May 21, 2025
Full time
Senior Product Manager, Salesforce Sales Cloud page is loaded Senior Product Manager, Salesforce Sales Cloud Apply locations Portugal - Remote Brazil - Remote UK - Remote time type Full time posted on Posted 4 Days Ago job requisition id R424 There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! The Salesforce team works within the Digital Transformation unit to empower Sales, Marketing, Customer Success, and Support with CRM solutions that support our market growth. You will be accountable for ensuring that Salesforce delivers value across all customer-facing teams through scalable, high-quality, and relevant solutions. You will collaborate with Salesforce architects, developers, administrators, business analysts, designers, and cross-functional business units to design best-in-class CRM experiences. Partnering with Business Units, you will define and manage the vision, strategy, and roadmap for Salesforce across the company, leading the translation of business needs into a prioritized product backlog. The team's key responsibilities include: Maintain and evolve the Salesforce user experience, data model, and configurations to support business processes Deliver automation, workflows, and integrations that drive productivity and enable accurate forecasting and pipeline visibility Ensure data integrity and user adoption across the platform To be successful in this role, you will need a strong background in product management, CRM systems, and stakeholder management. You should also be highly collaborative, thrive in ambiguity and fast-paced environments, and have excellent communication and leadership skills. What will be required from you: Lead a cross-functional team of architects, developers, admins, and business analysts Define and evolve the vision, strategy, and roadmap for Salesforce CRM Work closely with Sales, Marketing, CS, Support, and Finance to gather requirements and prioritize solutions Challenge existing CRM processes to identify opportunities for efficiency and automation Communicate the roadmap and deliverables across the organization Foster adoption of new features and workflows Define and track success metrics Own and prioritize the backlog and delivery process, partnering closely with the Salesforce admin/dev team Manage expectations across business stakeholders, providing visibility and clarity at each stage of delivery Candidates with the following qualifications will be preferentially selected: Background in Product Management, Computer Science, CRM, Digital Transformation, or Business Process Optimization Experience with Salesforce Sales Cloud (Service Cloud, CPQ, or Marketing Cloud) is a plus) Familiarity with CRM reporting, forecasting, and pipeline management Understanding of CRM data models, user roles, profiles, and permissions Experience working with Salesforce Architects to deliver solutions Strong stakeholder management and communication skills Prior experience in Agile environments and backlog management tools like Jira Bonus: Salesforce Certifications; Marketing or Sales background in a B2B organization Join us in disrupting the status quo of the low-code market, we give you the power to "Ask Why", you give our customers the power to innovate through software! Similar Jobs (1) CRM Product Manager / CRM Team Lead locations 3 Locations time type Full time posted on Posted 10 Days Ago
Job Title: Enterprise Commerce Architect - Manager Location : London, Manchester, Newcastle, Edinburgh, Birmingham Career Level : Manager (L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise , we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As an Enterprise Commerce Architect at the Manager, you will: Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly with existing systems and delivers measurable business value. Responsibilities Incude : Business Focus: Collaborate with executive leadership to ensure that the commerce strategy drives revenue growth and enhances market competitiveness. Strategic Commerce Architecture : Define and lead the technical strategy for composable and omnichannel commerce solutions, ensuring alignment with client business objectives . Client Engagement : Work closely with clients to understand their commerce requirements and translate them into robust technical designs-covering product catalogues, checkout flows, payment integrations, and order management. Solution Design & Implementation : Architect and oversee the design of headless storefronts, microservices, and API integrations for seamless collaboration across marketing, sales, and fulfilment. Ensuring solution designs are driven by business priorities and deliver tangible business value. Integration & Collaboration : Partner with CMS, MarTech , and enterprise architecture teams to define end-to-end solutions and technical dependencies, including OMS, ERP, CRM, and CDP integrations. Technology Evaluation : Assess and recommend best-fit commerce platforms (e.g., Salesforce Commerce Cloud, Commercetools , Adobe Commerce, SAP Commerce Cloud) based on client needs that has clear cost-benefit analysis to ensure technology choices deliver long-term business needs. Workshops & Documentation : Lead solution design workshops and deliver comprehensive architectural documentation along with client presentations. Leadership & Stakeholder Management : Manage cross-functional teams, mentor junior architects, and engage senior stakeholders to secure buy-in for proposed solutions. Continuous Improvement : Stay updated on emerging trends in composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements. show more show less Qualifications We are looking for experience in the following skills: Strong experience in commerce architecture, engineering, or related roles, focusing on B2C or B2B commerce models. Proven track record in designing and implementing at least one major commerce platform such as Salesforce Commerce Cloud, Commercetools , Adobe Commerce, or SAP Commerce Cloud.Strong understanding of composable commerce principles, headless architectures, and API-first development. Expertise in cloud offerings (AWS, Azure, or Google Cloud) to drive commerce migration projects and recommend best practices. Excellent problem-solving, communication, and stakeholder management skills. Ability to lead diverse teams, including solution architects, developers, and business analysts, in delivering large-scale projects on time and within budget. Bonus Pointsif you have: Relevant commerce certifications (e.g., Salesforce B2C Commerce Architect, Commercetools Certified Solution Architect, Adobe Commerce, SAP Commerce Cloud). Experience in AI-driven personalization, intelligent search, and machine learning applications in commerce. Background in consulting or digital agency environments is a plus. What's in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. Locations Birmingham, Edinburgh, London, Manchester, Newcastle Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
May 19, 2025
Full time
Job Title: Enterprise Commerce Architect - Manager Location : London, Manchester, Newcastle, Edinburgh, Birmingham Career Level : Manager (L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise , we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As an Enterprise Commerce Architect at the Manager, you will: Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly with existing systems and delivers measurable business value. Responsibilities Incude : Business Focus: Collaborate with executive leadership to ensure that the commerce strategy drives revenue growth and enhances market competitiveness. Strategic Commerce Architecture : Define and lead the technical strategy for composable and omnichannel commerce solutions, ensuring alignment with client business objectives . Client Engagement : Work closely with clients to understand their commerce requirements and translate them into robust technical designs-covering product catalogues, checkout flows, payment integrations, and order management. Solution Design & Implementation : Architect and oversee the design of headless storefronts, microservices, and API integrations for seamless collaboration across marketing, sales, and fulfilment. Ensuring solution designs are driven by business priorities and deliver tangible business value. Integration & Collaboration : Partner with CMS, MarTech , and enterprise architecture teams to define end-to-end solutions and technical dependencies, including OMS, ERP, CRM, and CDP integrations. Technology Evaluation : Assess and recommend best-fit commerce platforms (e.g., Salesforce Commerce Cloud, Commercetools , Adobe Commerce, SAP Commerce Cloud) based on client needs that has clear cost-benefit analysis to ensure technology choices deliver long-term business needs. Workshops & Documentation : Lead solution design workshops and deliver comprehensive architectural documentation along with client presentations. Leadership & Stakeholder Management : Manage cross-functional teams, mentor junior architects, and engage senior stakeholders to secure buy-in for proposed solutions. Continuous Improvement : Stay updated on emerging trends in composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements. show more show less Qualifications We are looking for experience in the following skills: Strong experience in commerce architecture, engineering, or related roles, focusing on B2C or B2B commerce models. Proven track record in designing and implementing at least one major commerce platform such as Salesforce Commerce Cloud, Commercetools , Adobe Commerce, or SAP Commerce Cloud.Strong understanding of composable commerce principles, headless architectures, and API-first development. Expertise in cloud offerings (AWS, Azure, or Google Cloud) to drive commerce migration projects and recommend best practices. Excellent problem-solving, communication, and stakeholder management skills. Ability to lead diverse teams, including solution architects, developers, and business analysts, in delivering large-scale projects on time and within budget. Bonus Pointsif you have: Relevant commerce certifications (e.g., Salesforce B2C Commerce Architect, Commercetools Certified Solution Architect, Adobe Commerce, SAP Commerce Cloud). Experience in AI-driven personalization, intelligent search, and machine learning applications in commerce. Background in consulting or digital agency environments is a plus. What's in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. Locations Birmingham, Edinburgh, London, Manchester, Newcastle Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Job Title: Enterprise Commerce Architect - Manager Location : London, Manchester, Newcastle, Edinburgh, Birmingham Career Level : Manager (L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise , we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As an Enterprise Commerce Architect at the Manager, you will: Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly with existing systems and delivers measurable business value. Responsibilities Incude : Business Focus: Collaborate with executive leadership to ensure that the commerce strategy drives revenue growth and enhances market competitiveness. Strategic Commerce Architecture : Define and lead the technical strategy for composable and omnichannel commerce solutions, ensuring alignment with client business objectives . Client Engagement : Work closely with clients to understand their commerce requirements and translate them into robust technical designs-covering product catalogues, checkout flows, payment integrations, and order management. Solution Design & Implementation : Architect and oversee the design of headless storefronts, microservices, and API integrations for seamless collaboration across marketing, sales, and fulfilment. Ensuring solution designs are driven by business priorities and deliver tangible business value. Integration & Collaboration : Partner with CMS, MarTech , and enterprise architecture teams to define end-to-end solutions and technical dependencies, including OMS, ERP, CRM, and CDP integrations. Technology Evaluation : Assess and recommend best-fit commerce platforms (e.g., Salesforce Commerce Cloud, Commercetools , Adobe Commerce, SAP Commerce Cloud) based on client needs that has clear cost-benefit analysis to ensure technology choices deliver long-term business needs. Workshops & Documentation : Lead solution design workshops and deliver comprehensive architectural documentation along with client presentations. Leadership & Stakeholder Management : Manage cross-functional teams, mentor junior architects, and engage senior stakeholders to secure buy-in for proposed solutions. Continuous Improvement : Stay updated on emerging trends in composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements. show more show less Qualifications We are looking for experience in the following skills: Strong experience in commerce architecture, engineering, or related roles, focusing on B2C or B2B commerce models. Proven track record in designing and implementing at least one major commerce platform such as Salesforce Commerce Cloud, Commercetools , Adobe Commerce, or SAP Commerce Cloud.Strong understanding of composable commerce principles, headless architectures, and API-first development. Expertise in cloud offerings (AWS, Azure, or Google Cloud) to drive commerce migration projects and recommend best practices. Excellent problem-solving, communication, and stakeholder management skills. Ability to lead diverse teams, including solution architects, developers, and business analysts, in delivering large-scale projects on time and within budget. Bonus Pointsif you have: Relevant commerce certifications (e.g., Salesforce B2C Commerce Architect, Commercetools Certified Solution Architect, Adobe Commerce, SAP Commerce Cloud). Experience in AI-driven personalization, intelligent search, and machine learning applications in commerce. Background in consulting or digital agency environments is a plus. What's in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. Locations Birmingham, Edinburgh, London, Manchester, Newcastle Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
May 19, 2025
Full time
Job Title: Enterprise Commerce Architect - Manager Location : London, Manchester, Newcastle, Edinburgh, Birmingham Career Level : Manager (L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise , we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As an Enterprise Commerce Architect at the Manager, you will: Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly with existing systems and delivers measurable business value. Responsibilities Incude : Business Focus: Collaborate with executive leadership to ensure that the commerce strategy drives revenue growth and enhances market competitiveness. Strategic Commerce Architecture : Define and lead the technical strategy for composable and omnichannel commerce solutions, ensuring alignment with client business objectives . Client Engagement : Work closely with clients to understand their commerce requirements and translate them into robust technical designs-covering product catalogues, checkout flows, payment integrations, and order management. Solution Design & Implementation : Architect and oversee the design of headless storefronts, microservices, and API integrations for seamless collaboration across marketing, sales, and fulfilment. Ensuring solution designs are driven by business priorities and deliver tangible business value. Integration & Collaboration : Partner with CMS, MarTech , and enterprise architecture teams to define end-to-end solutions and technical dependencies, including OMS, ERP, CRM, and CDP integrations. Technology Evaluation : Assess and recommend best-fit commerce platforms (e.g., Salesforce Commerce Cloud, Commercetools , Adobe Commerce, SAP Commerce Cloud) based on client needs that has clear cost-benefit analysis to ensure technology choices deliver long-term business needs. Workshops & Documentation : Lead solution design workshops and deliver comprehensive architectural documentation along with client presentations. Leadership & Stakeholder Management : Manage cross-functional teams, mentor junior architects, and engage senior stakeholders to secure buy-in for proposed solutions. Continuous Improvement : Stay updated on emerging trends in composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements. show more show less Qualifications We are looking for experience in the following skills: Strong experience in commerce architecture, engineering, or related roles, focusing on B2C or B2B commerce models. Proven track record in designing and implementing at least one major commerce platform such as Salesforce Commerce Cloud, Commercetools , Adobe Commerce, or SAP Commerce Cloud.Strong understanding of composable commerce principles, headless architectures, and API-first development. Expertise in cloud offerings (AWS, Azure, or Google Cloud) to drive commerce migration projects and recommend best practices. Excellent problem-solving, communication, and stakeholder management skills. Ability to lead diverse teams, including solution architects, developers, and business analysts, in delivering large-scale projects on time and within budget. Bonus Pointsif you have: Relevant commerce certifications (e.g., Salesforce B2C Commerce Architect, Commercetools Certified Solution Architect, Adobe Commerce, SAP Commerce Cloud). Experience in AI-driven personalization, intelligent search, and machine learning applications in commerce. Background in consulting or digital agency environments is a plus. What's in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. Locations Birmingham, Edinburgh, London, Manchester, Newcastle Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Job Title: Enterprise Commerce Architect - Manager Location : London, Manchester, Newcastle, Edinburgh, Birmingham Career Level : Manager (L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise , we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As an Enterprise Commerce Architect at the Manager, you will: Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly with existing systems and delivers measurable business value. Responsibilities Incude : Business Focus: Collaborate with executive leadership to ensure that the commerce strategy drives revenue growth and enhances market competitiveness. Strategic Commerce Architecture : Define and lead the technical strategy for composable and omnichannel commerce solutions, ensuring alignment with client business objectives . Client Engagement : Work closely with clients to understand their commerce requirements and translate them into robust technical designs-covering product catalogues, checkout flows, payment integrations, and order management. Solution Design & Implementation : Architect and oversee the design of headless storefronts, microservices, and API integrations for seamless collaboration across marketing, sales, and fulfilment. Ensuring solution designs are driven by business priorities and deliver tangible business value. Integration & Collaboration : Partner with CMS, MarTech , and enterprise architecture teams to define end-to-end solutions and technical dependencies, including OMS, ERP, CRM, and CDP integrations. Technology Evaluation : Assess and recommend best-fit commerce platforms (e.g., Salesforce Commerce Cloud, Commercetools , Adobe Commerce, SAP Commerce Cloud) based on client needs that has clear cost-benefit analysis to ensure technology choices deliver long-term business needs. Workshops & Documentation : Lead solution design workshops and deliver comprehensive architectural documentation along with client presentations. Leadership & Stakeholder Management : Manage cross-functional teams, mentor junior architects, and engage senior stakeholders to secure buy-in for proposed solutions. Continuous Improvement : Stay updated on emerging trends in composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements. show more show less Qualifications We are looking for experience in the following skills: Strong experience in commerce architecture, engineering, or related roles, focusing on B2C or B2B commerce models. Proven track record in designing and implementing at least one major commerce platform such as Salesforce Commerce Cloud, Commercetools , Adobe Commerce, or SAP Commerce Cloud.Strong understanding of composable commerce principles, headless architectures, and API-first development. Expertise in cloud offerings (AWS, Azure, or Google Cloud) to drive commerce migration projects and recommend best practices. Excellent problem-solving, communication, and stakeholder management skills. Ability to lead diverse teams, including solution architects, developers, and business analysts, in delivering large-scale projects on time and within budget. Bonus Pointsif you have: Relevant commerce certifications (e.g., Salesforce B2C Commerce Architect, Commercetools Certified Solution Architect, Adobe Commerce, SAP Commerce Cloud). Experience in AI-driven personalization, intelligent search, and machine learning applications in commerce. Background in consulting or digital agency environments is a plus. What's in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. Locations Birmingham, Edinburgh, London, Manchester, Newcastle Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
May 19, 2025
Full time
Job Title: Enterprise Commerce Architect - Manager Location : London, Manchester, Newcastle, Edinburgh, Birmingham Career Level : Manager (L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise , we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As an Enterprise Commerce Architect at the Manager, you will: Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly with existing systems and delivers measurable business value. Responsibilities Incude : Business Focus: Collaborate with executive leadership to ensure that the commerce strategy drives revenue growth and enhances market competitiveness. Strategic Commerce Architecture : Define and lead the technical strategy for composable and omnichannel commerce solutions, ensuring alignment with client business objectives . Client Engagement : Work closely with clients to understand their commerce requirements and translate them into robust technical designs-covering product catalogues, checkout flows, payment integrations, and order management. Solution Design & Implementation : Architect and oversee the design of headless storefronts, microservices, and API integrations for seamless collaboration across marketing, sales, and fulfilment. Ensuring solution designs are driven by business priorities and deliver tangible business value. Integration & Collaboration : Partner with CMS, MarTech , and enterprise architecture teams to define end-to-end solutions and technical dependencies, including OMS, ERP, CRM, and CDP integrations. Technology Evaluation : Assess and recommend best-fit commerce platforms (e.g., Salesforce Commerce Cloud, Commercetools , Adobe Commerce, SAP Commerce Cloud) based on client needs that has clear cost-benefit analysis to ensure technology choices deliver long-term business needs. Workshops & Documentation : Lead solution design workshops and deliver comprehensive architectural documentation along with client presentations. Leadership & Stakeholder Management : Manage cross-functional teams, mentor junior architects, and engage senior stakeholders to secure buy-in for proposed solutions. Continuous Improvement : Stay updated on emerging trends in composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements. show more show less Qualifications We are looking for experience in the following skills: Strong experience in commerce architecture, engineering, or related roles, focusing on B2C or B2B commerce models. Proven track record in designing and implementing at least one major commerce platform such as Salesforce Commerce Cloud, Commercetools , Adobe Commerce, or SAP Commerce Cloud.Strong understanding of composable commerce principles, headless architectures, and API-first development. Expertise in cloud offerings (AWS, Azure, or Google Cloud) to drive commerce migration projects and recommend best practices. Excellent problem-solving, communication, and stakeholder management skills. Ability to lead diverse teams, including solution architects, developers, and business analysts, in delivering large-scale projects on time and within budget. Bonus Pointsif you have: Relevant commerce certifications (e.g., Salesforce B2C Commerce Architect, Commercetools Certified Solution Architect, Adobe Commerce, SAP Commerce Cloud). Experience in AI-driven personalization, intelligent search, and machine learning applications in commerce. Background in consulting or digital agency environments is a plus. What's in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. Locations Birmingham, Edinburgh, London, Manchester, Newcastle Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Job Title: Enterprise Commerce Architect - Manager Location : London, Manchester, Newcastle, Edinburgh, Birmingham Career Level : Manager (L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise , we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As an Enterprise Commerce Architect at the Manager, you will: Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly with existing systems and delivers measurable business value. Responsibilities Incude : Business Focus: Collaborate with executive leadership to ensure that the commerce strategy drives revenue growth and enhances market competitiveness. Strategic Commerce Architecture : Define and lead the technical strategy for composable and omnichannel commerce solutions, ensuring alignment with client business objectives . Client Engagement : Work closely with clients to understand their commerce requirements and translate them into robust technical designs-covering product catalogues, checkout flows, payment integrations, and order management. Solution Design & Implementation : Architect and oversee the design of headless storefronts, microservices, and API integrations for seamless collaboration across marketing, sales, and fulfilment. Ensuring solution designs are driven by business priorities and deliver tangible business value. Integration & Collaboration : Partner with CMS, MarTech , and enterprise architecture teams to define end-to-end solutions and technical dependencies, including OMS, ERP, CRM, and CDP integrations. Technology Evaluation : Assess and recommend best-fit commerce platforms (e.g., Salesforce Commerce Cloud, Commercetools , Adobe Commerce, SAP Commerce Cloud) based on client needs that has clear cost-benefit analysis to ensure technology choices deliver long-term business needs. Workshops & Documentation : Lead solution design workshops and deliver comprehensive architectural documentation along with client presentations. Leadership & Stakeholder Management : Manage cross-functional teams, mentor junior architects, and engage senior stakeholders to secure buy-in for proposed solutions. Continuous Improvement : Stay updated on emerging trends in composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements. show more show less Qualifications We are looking for experience in the following skills: Strong experience in commerce architecture, engineering, or related roles, focusing on B2C or B2B commerce models. Proven track record in designing and implementing at least one major commerce platform such as Salesforce Commerce Cloud, Commercetools , Adobe Commerce, or SAP Commerce Cloud.Strong understanding of composable commerce principles, headless architectures, and API-first development. Expertise in cloud offerings (AWS, Azure, or Google Cloud) to drive commerce migration projects and recommend best practices. Excellent problem-solving, communication, and stakeholder management skills. Ability to lead diverse teams, including solution architects, developers, and business analysts, in delivering large-scale projects on time and within budget. Bonus Pointsif you have: Relevant commerce certifications (e.g., Salesforce B2C Commerce Architect, Commercetools Certified Solution Architect, Adobe Commerce, SAP Commerce Cloud). Experience in AI-driven personalization, intelligent search, and machine learning applications in commerce. Background in consulting or digital agency environments is a plus. What's in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. Locations Birmingham, Edinburgh, London, Manchester, Newcastle Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
May 19, 2025
Full time
Job Title: Enterprise Commerce Architect - Manager Location : London, Manchester, Newcastle, Edinburgh, Birmingham Career Level : Manager (L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise , we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As an Enterprise Commerce Architect at the Manager, you will: Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly with existing systems and delivers measurable business value. Responsibilities Incude : Business Focus: Collaborate with executive leadership to ensure that the commerce strategy drives revenue growth and enhances market competitiveness. Strategic Commerce Architecture : Define and lead the technical strategy for composable and omnichannel commerce solutions, ensuring alignment with client business objectives . Client Engagement : Work closely with clients to understand their commerce requirements and translate them into robust technical designs-covering product catalogues, checkout flows, payment integrations, and order management. Solution Design & Implementation : Architect and oversee the design of headless storefronts, microservices, and API integrations for seamless collaboration across marketing, sales, and fulfilment. Ensuring solution designs are driven by business priorities and deliver tangible business value. Integration & Collaboration : Partner with CMS, MarTech , and enterprise architecture teams to define end-to-end solutions and technical dependencies, including OMS, ERP, CRM, and CDP integrations. Technology Evaluation : Assess and recommend best-fit commerce platforms (e.g., Salesforce Commerce Cloud, Commercetools , Adobe Commerce, SAP Commerce Cloud) based on client needs that has clear cost-benefit analysis to ensure technology choices deliver long-term business needs. Workshops & Documentation : Lead solution design workshops and deliver comprehensive architectural documentation along with client presentations. Leadership & Stakeholder Management : Manage cross-functional teams, mentor junior architects, and engage senior stakeholders to secure buy-in for proposed solutions. Continuous Improvement : Stay updated on emerging trends in composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements. show more show less Qualifications We are looking for experience in the following skills: Strong experience in commerce architecture, engineering, or related roles, focusing on B2C or B2B commerce models. Proven track record in designing and implementing at least one major commerce platform such as Salesforce Commerce Cloud, Commercetools , Adobe Commerce, or SAP Commerce Cloud.Strong understanding of composable commerce principles, headless architectures, and API-first development. Expertise in cloud offerings (AWS, Azure, or Google Cloud) to drive commerce migration projects and recommend best practices. Excellent problem-solving, communication, and stakeholder management skills. Ability to lead diverse teams, including solution architects, developers, and business analysts, in delivering large-scale projects on time and within budget. Bonus Pointsif you have: Relevant commerce certifications (e.g., Salesforce B2C Commerce Architect, Commercetools Certified Solution Architect, Adobe Commerce, SAP Commerce Cloud). Experience in AI-driven personalization, intelligent search, and machine learning applications in commerce. Background in consulting or digital agency environments is a plus. What's in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. Locations Birmingham, Edinburgh, London, Manchester, Newcastle Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Advance Your Career as a 2nd Tier Analyst / Systems Administrator! Join a dynamic and collaborative team where you'll play a key role in supporting and optimising critical systems and infrastructure. This hybrid role is based in Cambridge or home-based with occasional travel, offering a competitive salary of £32,000 £40,000 DOE. About Arcus: Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With our people at the core of everything we do, we don t want people to fit in , diversity and difference are essential to creativity. We want people to thrive in our open and collaborative environment and be an integral part of our close knit team. So, if you are looking for something more than just a job , you are in the right place. We have big company benefits, including Private Medical Insurance, Life Assurance and Pension, as well as Volunteering Days, Health & Wellbeing benefits and social activities. If this all appeals and you have the ambition to match ours, then read on! The Job Role As a 2nd Tier Analyst / Systems Administrator at Arcus Global you will work directly with customers, third parties and internal teams to support customers using Arcus products built on the Salesforce platform. The 2nd Tier Support Analyst / Systems Administrator will be responsible for picking up support tickets escalated from 1st line support, identifying the root cause, making necessary adjustments and providing clear communication to the customer at all stages of the ticket lifecycle. Key Responsibilities: Providing prompt resolution to inbound support tickets or assigning to an appropriate resources / queue where necessary. In collaboration with the wider team, coordinate and execute proactive maintenance for Arcus systems. Coach other members of the team and produce training materials/diagrams where appropriate. Make adjustments to system configuration, security models and document templates as required by our customers. Assisting with product instals, upgrades, patches and testing. Promoting well documented changes from a non-production environment into production. Work with the internal project team to develop project documentation and configuration templates. Ensure that your work is well documented so others within the team can make use of it on appropriate projects. Look for new ways to improve our processes and products by analysing information gathered from customers and presenting well thought out solutions and ideas back to internal seniors and leads in our R&D department. You may see your work and suggestions added to our products, helping you show your customers that you are working for them. Is this You? Requirements: Experience of configuring or developing business (web) applications. A good understanding of concepts such as data models, security models, and workflows. A working knowledge of ticketing systems such as Salesforce Case / Jira / Trello and key workflows / lifecycles for support tickets. Understand the principles of application architecture and have experience with the design process. Excellent level of customer service (our team s customers are external, but your experience working with internal stakeholders is also valued) and helping them work through challenges to achieve a positive outcome. Excellent communication skills both verbal and written. Highly organised and not easily fazed by unexpected changes or issues. You must be a self-starter, as comfortable working outside of the box as in it, happy to learn any technology or tool and become the expert on it within the company. You should not be afraid to step up and lead if appropriate. Desired Skills and Experience: Hands on experience with data analysis and/or migration work. Salesforce experience - We build mainly on the (url removed) platform so existing knowledge and experience with Salesforce is desirable. You should be able to turn your hand to both the declarative and programmatic aspects of the platform. Experience working with and configuring cloud services (AWS, Azure, etc). Knowledge of how the UK public sector is structured and the different roles and purposes of the organisations that comprise it. This will help you understand who our customers are and the pressures they face. Commercial awareness - Understanding when a request falls outside the standard support offering and may be classed as a chargeable piece of work. How to Apply If interested, please click on the link provided and you will be redirected to the company s website to complete your application. Equal Opportunities Statement Arcus is committed to maintaining a workplace free from discrimination or harassment. We expect every member of the team to enable and maintain an inclusive environment where everyone is treated with respect and dignity. We are committed to providing equal employment opportunities to all qualified candidates and employees. We appoint, train, develop and promote on the basis of merit and ability. We examine our unconscious biases and take responsibility for always striving to create and uphold an environment where everyone feels welcome, respected and valued.
May 16, 2025
Full time
Advance Your Career as a 2nd Tier Analyst / Systems Administrator! Join a dynamic and collaborative team where you'll play a key role in supporting and optimising critical systems and infrastructure. This hybrid role is based in Cambridge or home-based with occasional travel, offering a competitive salary of £32,000 £40,000 DOE. About Arcus: Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With our people at the core of everything we do, we don t want people to fit in , diversity and difference are essential to creativity. We want people to thrive in our open and collaborative environment and be an integral part of our close knit team. So, if you are looking for something more than just a job , you are in the right place. We have big company benefits, including Private Medical Insurance, Life Assurance and Pension, as well as Volunteering Days, Health & Wellbeing benefits and social activities. If this all appeals and you have the ambition to match ours, then read on! The Job Role As a 2nd Tier Analyst / Systems Administrator at Arcus Global you will work directly with customers, third parties and internal teams to support customers using Arcus products built on the Salesforce platform. The 2nd Tier Support Analyst / Systems Administrator will be responsible for picking up support tickets escalated from 1st line support, identifying the root cause, making necessary adjustments and providing clear communication to the customer at all stages of the ticket lifecycle. Key Responsibilities: Providing prompt resolution to inbound support tickets or assigning to an appropriate resources / queue where necessary. In collaboration with the wider team, coordinate and execute proactive maintenance for Arcus systems. Coach other members of the team and produce training materials/diagrams where appropriate. Make adjustments to system configuration, security models and document templates as required by our customers. Assisting with product instals, upgrades, patches and testing. Promoting well documented changes from a non-production environment into production. Work with the internal project team to develop project documentation and configuration templates. Ensure that your work is well documented so others within the team can make use of it on appropriate projects. Look for new ways to improve our processes and products by analysing information gathered from customers and presenting well thought out solutions and ideas back to internal seniors and leads in our R&D department. You may see your work and suggestions added to our products, helping you show your customers that you are working for them. Is this You? Requirements: Experience of configuring or developing business (web) applications. A good understanding of concepts such as data models, security models, and workflows. A working knowledge of ticketing systems such as Salesforce Case / Jira / Trello and key workflows / lifecycles for support tickets. Understand the principles of application architecture and have experience with the design process. Excellent level of customer service (our team s customers are external, but your experience working with internal stakeholders is also valued) and helping them work through challenges to achieve a positive outcome. Excellent communication skills both verbal and written. Highly organised and not easily fazed by unexpected changes or issues. You must be a self-starter, as comfortable working outside of the box as in it, happy to learn any technology or tool and become the expert on it within the company. You should not be afraid to step up and lead if appropriate. Desired Skills and Experience: Hands on experience with data analysis and/or migration work. Salesforce experience - We build mainly on the (url removed) platform so existing knowledge and experience with Salesforce is desirable. You should be able to turn your hand to both the declarative and programmatic aspects of the platform. Experience working with and configuring cloud services (AWS, Azure, etc). Knowledge of how the UK public sector is structured and the different roles and purposes of the organisations that comprise it. This will help you understand who our customers are and the pressures they face. Commercial awareness - Understanding when a request falls outside the standard support offering and may be classed as a chargeable piece of work. How to Apply If interested, please click on the link provided and you will be redirected to the company s website to complete your application. Equal Opportunities Statement Arcus is committed to maintaining a workplace free from discrimination or harassment. We expect every member of the team to enable and maintain an inclusive environment where everyone is treated with respect and dignity. We are committed to providing equal employment opportunities to all qualified candidates and employees. We appoint, train, develop and promote on the basis of merit and ability. We examine our unconscious biases and take responsibility for always striving to create and uphold an environment where everyone feels welcome, respected and valued.
Get to know us Do you want to help us shape what the future of work will look like and how it will best embrace our life's aspirations? If this sounds like a journey you want to embark on, we may have the right role for you!PayFit is an intuitive cloud-based payroll and employee management solution designed specifically for SMBs. Since 2015, we have set ourselves a mission to simplify payroll for SMBs and enable employers and employees to grow together. We are a European company operating from 3 main countries (France, Spain, and the UK) where we are supporting over 18,000 clients. Creating a fulfilling work environment and culture is also a core mission at PayFit, and our day-to-day work philosophy is reflected in our four values: Care: We genuinely care for others whoever they are, whatever they think. Excellence: We aim to improve and achieve better results every day. Humility: Staying humble and exchanging transparent feedback helps us to grow and improve. Passion: We are the architects of PayFit's success. A key part of our culture , and essential for our success, is also improving the diversity of our teams and building an inclusive culture where you can be yourself at work. This is why our recruitment focuses on the skills you demonstrate, and not only on your academic background or previous professional experiences. At PayFit we understand that you can gain applicable skills through a variety of life experiences and we are interested in knowing them, too. Location : The position is based in London . The Opportunity We're looking for a high-performing Account Executive to join our UK Sales team. You'll play a critical role in expanding our footprint in the UK, selling a high-value, mission-critical solution to HR and Finance leaders. You know how to run a deal from discovery to close - and you're fluent in MEDDICC , value-based selling, and stakeholder management. What You'll Do Own the full sales cycle from prospecting to close for upper-SMB opportunities Lead strategic discovery conversations with HR, Finance, and C-level decision-makers Apply MEDDICC methodology to rigorously qualify opportunities, build champions, and close deals Work cross-functionally with SDRs, Sales Enablement and Marketing to build pipeline and deliver value Maintain accurate pipeline forecasts and CRM hygiene in Salesforce Contribute to continuous sales process improvement as we scale in the UK What We're Looking For 2-3+ years of full-cycle SaaS sales experience (SMB or mid-market) Deep understanding and proven use of MEDDICC (or similar qualification frameworks) Strong communication and presentation skills - you can tailor messaging to multiple stakeholders A consultative, value-led sales approach focused on solving real business problems Experience selling to HR and/or Finance personas is a plus Comfortable selling in a high-growth, fast-paced startup environment Why You'll Love PayFit Competitive base + generous commission structure + equity International exposure and the chance to be part of a European scale-up success story Hybrid and flexible working, mental health and wellness support Personal development, coaching, and clear career path A transparent and collaborative culture built on trust and ambition Interview process : 1. Interview with a recruiter 2. Interview with Sales Manager 3. Interview with Head of Sales and SDR Manager 4. Interview with member of the Team Background Check (ISO27001 certification): identity, diploma, and past professional experiences will be checked after the offer. What we offer Flexibility: We believe it is key to produce your best work and to be fulfilled. We therefore offer the possibility to work away from our main offices, within the UK; as well as abroad for a defined period. Further requirements may apply depending on the role and your overall experience. Learning & Development: At PayFit we have a great learning platform where you can learn new skills every day with the support of our company. We also have English language courses to improve your business communication vocabulary and get to the next level. Career Development: We want you to progress and be free to choose which direction you want to grow. There are also opportunities for internal moves. Health promotion: Private medical insurance with Vitality and 4 paid sessions with a mental health practitioner and online support with Moka care Meals: Weekly Deliveroo credit to spend on meals of your choice. Fortnightly fruit packages delivered to your house (to help you get your 5 a day!) Public transportation: A minimum of 50% of your travel cost to the office is covered by us. Home office budget: To help you get set up in the best conditions. A MacBook as our standard working tool. Parental support program: 20 weeks of maternity leave supported by PayFit and 6 weeks of leave for the co-parent. Time off: 25 days of paid holidays per year. Disability Inclusion: All of our positions are open to any person living with a disability. To guarantee equal treatment and opportunities, we will take, based on individual needs, appropriate measures to adapt the work conditions of PayFiters with disabilities, and if needed also during the recruitment process. Please let us know what you need and we will do our best to accommodate!
May 15, 2025
Full time
Get to know us Do you want to help us shape what the future of work will look like and how it will best embrace our life's aspirations? If this sounds like a journey you want to embark on, we may have the right role for you!PayFit is an intuitive cloud-based payroll and employee management solution designed specifically for SMBs. Since 2015, we have set ourselves a mission to simplify payroll for SMBs and enable employers and employees to grow together. We are a European company operating from 3 main countries (France, Spain, and the UK) where we are supporting over 18,000 clients. Creating a fulfilling work environment and culture is also a core mission at PayFit, and our day-to-day work philosophy is reflected in our four values: Care: We genuinely care for others whoever they are, whatever they think. Excellence: We aim to improve and achieve better results every day. Humility: Staying humble and exchanging transparent feedback helps us to grow and improve. Passion: We are the architects of PayFit's success. A key part of our culture , and essential for our success, is also improving the diversity of our teams and building an inclusive culture where you can be yourself at work. This is why our recruitment focuses on the skills you demonstrate, and not only on your academic background or previous professional experiences. At PayFit we understand that you can gain applicable skills through a variety of life experiences and we are interested in knowing them, too. Location : The position is based in London . The Opportunity We're looking for a high-performing Account Executive to join our UK Sales team. You'll play a critical role in expanding our footprint in the UK, selling a high-value, mission-critical solution to HR and Finance leaders. You know how to run a deal from discovery to close - and you're fluent in MEDDICC , value-based selling, and stakeholder management. What You'll Do Own the full sales cycle from prospecting to close for upper-SMB opportunities Lead strategic discovery conversations with HR, Finance, and C-level decision-makers Apply MEDDICC methodology to rigorously qualify opportunities, build champions, and close deals Work cross-functionally with SDRs, Sales Enablement and Marketing to build pipeline and deliver value Maintain accurate pipeline forecasts and CRM hygiene in Salesforce Contribute to continuous sales process improvement as we scale in the UK What We're Looking For 2-3+ years of full-cycle SaaS sales experience (SMB or mid-market) Deep understanding and proven use of MEDDICC (or similar qualification frameworks) Strong communication and presentation skills - you can tailor messaging to multiple stakeholders A consultative, value-led sales approach focused on solving real business problems Experience selling to HR and/or Finance personas is a plus Comfortable selling in a high-growth, fast-paced startup environment Why You'll Love PayFit Competitive base + generous commission structure + equity International exposure and the chance to be part of a European scale-up success story Hybrid and flexible working, mental health and wellness support Personal development, coaching, and clear career path A transparent and collaborative culture built on trust and ambition Interview process : 1. Interview with a recruiter 2. Interview with Sales Manager 3. Interview with Head of Sales and SDR Manager 4. Interview with member of the Team Background Check (ISO27001 certification): identity, diploma, and past professional experiences will be checked after the offer. What we offer Flexibility: We believe it is key to produce your best work and to be fulfilled. We therefore offer the possibility to work away from our main offices, within the UK; as well as abroad for a defined period. Further requirements may apply depending on the role and your overall experience. Learning & Development: At PayFit we have a great learning platform where you can learn new skills every day with the support of our company. We also have English language courses to improve your business communication vocabulary and get to the next level. Career Development: We want you to progress and be free to choose which direction you want to grow. There are also opportunities for internal moves. Health promotion: Private medical insurance with Vitality and 4 paid sessions with a mental health practitioner and online support with Moka care Meals: Weekly Deliveroo credit to spend on meals of your choice. Fortnightly fruit packages delivered to your house (to help you get your 5 a day!) Public transportation: A minimum of 50% of your travel cost to the office is covered by us. Home office budget: To help you get set up in the best conditions. A MacBook as our standard working tool. Parental support program: 20 weeks of maternity leave supported by PayFit and 6 weeks of leave for the co-parent. Time off: 25 days of paid holidays per year. Disability Inclusion: All of our positions are open to any person living with a disability. To guarantee equal treatment and opportunities, we will take, based on individual needs, appropriate measures to adapt the work conditions of PayFiters with disabilities, and if needed also during the recruitment process. Please let us know what you need and we will do our best to accommodate!
