Job Description
Cover Conveyancer
The description below describes the nature of the role and is not limited to the tasks set out. The individual may be required to provide additional support when requested.
Job Title: Cover Conveyancer
Job Type: Permanent, Full time
Location: Work from home or Office-based
Salary: £30,000.00 to £35,000.00
Reports to: Legal Director
Job Purpose:
Due to continued success and planned growth, we are recruiting for a Cover Conveyancer to help and support our current fee earners with their caseloads whilst they are off work. You will support the Head of Department in the provision of legal services by providing Conveyancing legal advice and assistance to clients.
Your responsibilities will include:
To provide support and to cover conveyancers who are on holiday/leave to ensure their case load is managed whilst away. Also, to provide post support.
Taking full responsibility for the management of the caseload assigned to you in accordance with best practice and to ensure the achievement of our Key Targets, i.e., Client Service, Completions, Timelines, and Average Costs.
Comply with all Convey Law policies and procedures.
Ensure all telephone calls are returned within 2 hours of receipt wherever possible or at the latest, prior to close of business on each working day.
Verifying client identification and anti-fraud procedures in accordance with the Convey Law Money Laundering Policy guidelines.
Ensure that all checklist protocols are adhered to.
Ensure that any complaints are dealt with in accordance with the Convey Law Complaints Procedure, with the support of the Supervisor
Undertake and complete the Projected Completions Procedure in accordance with Convey Law requirements.
Review and update the Case Status of each live file within the seven-day requirement.
Ensure that all incoming mail is actioned and dealt with within 48 hours of receipt wherever possible.
Hold regular meetings with team members to review the progress of the team.
Essential Skills:
We are seeking someone who has strong attention to detail, and excellent communication skills, with the ability to use their own initiative and work within tight deadlines.
Working in conveyancing practice: 3 years (Preferred)
Cases in your own name: 3 years (Preferred)
Title checking: 3 years (Preferred)
Leaseholds: 2 years (Preferred)
New Builds: 1 year (Preferred)
Auditing: 1 year (Preferred)
Personal Qualities
Managing Yourself
Self-motivated and able to manage conflicting priorities and tasks with minimal supervision.
Copes effectively in demanding circumstances.
Good time management, and adopting a flexible approach to work.
Demonstrates persistence and commitment to completing tasks and objectives.
Pays attention to detail and quality of work.
Demonstrates a commitment to improving working practices and supports company plans and policies.
Working with People
Confident in building and maintaining strong working relationships with staff of all levels of seniority.
Demonstrate a can-do attitude including a willingness to help others within the company.
Problem Solving
Demonstrates sound judgement and good decision-making when dealing with problems.
Able to identify a problem arising and can develop a solution or take the correct course of action.
Knows when to seek guidance or further input from others before taking action.
Checks that information is accurate and complete.
Looks for new solutions to problems as well as tried and tested methods.
Communication Skills
Able to communicate to colleagues in writing in a clear, constructive, and professional way.
Communicate with external stakeholders and clients whilst ensuring the company is always represented in a professional manner.
Willing to ask questions, listen to other's views and accept advice.
Willing to contribute ideas and seek improvements and solutions.
Excellent customer communication skills including the ability to resolve complaints or escalations.
Benefits
Remuneration
Salary packages, Appraisals, and Reviews
Flexible Working Hours
Subsidised Parking
Bonus Scheme
Hybrid Working
Contributory Pension Scheme
Overtime
Employee Referral Bonus
Subsidised Conveyancing
Recognition
Recognition and Awards
Long Service Awards
Birthday Celebrations and Additional Time Off
Support with Charity Fundraising
Social Funds for Staff Parties
Development
Industry Leading Training and Development
Mentoring, Coaching and Teamwork
Health and Wellbeing
Wellbeing Training and Guidance
Holiday Cover
Individual Counselling
Workload Management
Stress Busing and Pampering
Back to Work Private Healthcare
Time Away From work
Exercise and Fitness
Great Environment
Sabbaticals
Maternity and Paternity Leave
Tools and Support to Succeed
The description below describes the nature of the role and is not limited to the tasks set out. The individual may be required to provide additional support when requested.
Job Title: Cover Conveyancer
Job Type: Permanent, Full time
Location: Work from home or Office-based
Salary: £30,000.00 to £35,000.00
Reports to: Legal Director
Job Purpose:
Due to continued success and planned growth, we are recruiting for a Cover Conveyancer to help and support our current fee earners with their caseloads whilst they are off work. You will support the Head of Department in the provision of legal services by providing Conveyancing legal advice and assistance to clients.
Your responsibilities will include:
To provide support and to cover conveyancers who are on holiday/leave to ensure their case load is managed whilst away. Also, to provide post support.
Taking full responsibility for the management of the caseload assigned to you in accordance with best practice and to ensure the achievement of our Key Targets, i.e., Client Service, Completions, Timelines, and Average Costs.
Comply with all Convey Law policies and procedures.
Ensure all telephone calls are returned within 2 hours of receipt wherever possible or at the latest, prior to close of business on each working day.
Verifying client identification and anti-fraud procedures in accordance with the Convey Law Money Laundering Policy guidelines.
Ensure that all checklist protocols are adhered to.
Ensure that any complaints are dealt with in accordance with the Convey Law Complaints Procedure, with the support of the Supervisor
Undertake and complete the Projected Completions Procedure in accordance with Convey Law requirements.
Review and update the Case Status of each live file within the seven-day requirement.
Ensure that all incoming mail is actioned and dealt with within 48 hours of receipt wherever possible.
Hold regular meetings with team members to review the progress of the team.
Essential Skills:
We are seeking someone who has strong attention to detail, and excellent communication skills, with the ability to use their own initiative and work within tight deadlines.
Working in conveyancing practice: 3 years (Preferred)
Cases in your own name: 3 years (Preferred)
Title checking: 3 years (Preferred)
Leaseholds: 2 years (Preferred)
New Builds: 1 year (Preferred)
Auditing: 1 year (Preferred)
Personal Qualities
Managing Yourself
Self-motivated and able to manage conflicting priorities and tasks with minimal supervision.
Copes effectively in demanding circumstances.
Good time management, and adopting a flexible approach to work.
Demonstrates persistence and commitment to completing tasks and objectives.
Pays attention to detail and quality of work.
Demonstrates a commitment to improving working practices and supports company plans and policies.
Working with People
Confident in building and maintaining strong working relationships with staff of all levels of seniority.
Demonstrate a can-do attitude including a willingness to help others within the company.
Problem Solving
Demonstrates sound judgement and good decision-making when dealing with problems.
Able to identify a problem arising and can develop a solution or take the correct course of action.
Knows when to seek guidance or further input from others before taking action.
Checks that information is accurate and complete.
Looks for new solutions to problems as well as tried and tested methods.
Communication Skills
Able to communicate to colleagues in writing in a clear, constructive, and professional way.
Communicate with external stakeholders and clients whilst ensuring the company is always represented in a professional manner.
Willing to ask questions, listen to other's views and accept advice.
Willing to contribute ideas and seek improvements and solutions.
Excellent customer communication skills including the ability to resolve complaints or escalations.
Benefits
Remuneration
Salary packages, Appraisals, and Reviews
Flexible Working Hours
Subsidised Parking
Bonus Scheme
Hybrid Working
Contributory Pension Scheme
Overtime
Employee Referral Bonus
Subsidised Conveyancing
Recognition
Recognition and Awards
Long Service Awards
Birthday Celebrations and Additional Time Off
Support with Charity Fundraising
Social Funds for Staff Parties
Development
Industry Leading Training and Development
Mentoring, Coaching and Teamwork
Health and Wellbeing
Wellbeing Training and Guidance
Holiday Cover
Individual Counselling
Workload Management
Stress Busing and Pampering
Back to Work Private Healthcare
Time Away From work
Exercise and Fitness
Great Environment
Sabbaticals
Maternity and Paternity Leave
Tools and Support to Succeed
About Convey Law