Project Director
Role purpose To deliver a quality service and product to our clients in line with the project goals by working with the project team and applying ISG culture, systems and procedures. Specifically, to manage the building services engineering design/installation process and to minimise risks associated with this to the project and to the company.
Key Accountabilities Winning Work: - From a project basis and working closely with Sales & Marketing, identify and develop long-term relationships to grow the business, profitably
- Select, with divisional leadership, appropriate skills to prepare and lead proposals and presentations to win projects
- Ensure that bid teams are fully briefed and also debriefed, sharing learning and feedback with the team and divisional leadership.
Effective Resourcing: - Plan skill requirements for assigned projects, managing and personally working with the project teams to recruit and select quality employees within budget and headcount (permanent and where necessary, agency or freelance), adhering to company recruitment and selection processes and agency preferred suppliers
- Proactively transfer resourcing skills to project leadership staff
- Ensure continuity of resourcing for assigned projects
Project Set-up and Close-Out: - Direct timely, quality and cost efficient set up for all assigned projects, ensuring that meeting and reporting documentation and schedules are implemented from the outset and are in accordance with company Best Practice
- Ensure set-up is linked to close-out in terms of establishing quality processes, problem resolution and snagging with focus on alignment of cost, scope and timescale from project start-up
- Provide support and direction to ensure timely and efficient close-out
- Oversee focus on client satisfaction in line with cost, scope and timescales
Best Practice Health & Safety: - Proactively monitor project health & safety processes, culture and behaviours, ensuring compliance with the Safety Management System and personally attending any serious incidents
- Represent assigned projects at divisional H&S meetings
- Promote H&S education to/with trade suppliers, working proactively to identify appropriate H&S initiatives to raise awareness and avoid complacency at all times
Quality Project Reporting:
- Take an active part in the monthly divisional project reporting process ensuring that reliable and accurate information is provided on which to base his Board Report. Through the monthly reporting process and other feedback, identify and address potential problem areas, ensuring that client reporting is accurate and appropriate.
Effective Risk Management: - Proactively manage and monitor programmes, change process and financial reporting for assigned projects to ensure commercial and relationship risk avoidance and management
- Establish and maintain regular project team meetings that include risk assessment and management as key agenda items
- Develop and maintain positive relationships with clients and client professional teams for all assigned projects, conducting "Fireside chats", as required and personally troubleshooting as necessary
- Develop and maintain positive relationships with owners and directors of supply chain organisations and suppliers of all assigned projects, attending divisional trade contractor meetings and providing support in effective management of supply chain
- Transfer learning gained from your role on the Quality Audit panel to assigned projects.
Effective People Management: - Manage project construction teams in line with the values and culture of ISG
- Provide effective feedback to project teams and individuals
- Act promptly and positively to address performance or behaviour issues as and when they arise, utilising the support of HR
- Provide input to individual's PDPs as required.
Skills & experience The candidate's background should include all or most of the following experience:
- Experience of delivering several large Fit Out projects
- Experience in all forms of contract
- Relationships with clients/consultants and suppliers which will raise the profile of the business and lead to new opportunities.
- Evidence of strong interpersonal and people management skills are essential
- Ability to multitask
- Ability to understand the wider picture whilst devoting attention to detail
- Proactive, diligent, able and willing to think ahead
- Attitude: characterised by enthusiasm, commitment to personal and divisional success
- Values: the person must understand the values of ISG and respond positively
- Commercial awareness: understanding and ability to make profit whilst retaining relationships and company values
- Quality driven; demonstrates attitude and experience of delivery projects based on quality, attention to detail and client satisfaction.
Qualifications - Degree or postgraduate level in a relevant subject, such as construction management or business and management