Job Description
Senior Project Manager
Division: Construction North
Office location: Manchester - Media City
Role Purpose
To be responsible and accountable for providing best practice project management leadership to ensure the safe, successful, cost efficient and timely delivery of projects. Provide effective risk management and problem resolution, whilst leading from the front. Accountability is key to this role.
The Senior PM will deliver a quality service and product to our clients in line with the project goals by working collaboratively with the professional team and applying ISG systems, procedures and culture. The journey for the client is as important as the end product, and in Hospitality we strive to ensure our Client will recommend us for future opportunities.
It is expected that the senior PM will manage projects ranging in value of between £5m - £50m. Projects will be primarily based in the Public Sector and experience of leading schemes through two-stage procurement and pre-construction phases as well as delivery in construction is required. The senior PM will be expected to demonstrate collaborative and partnering behaviours aligned to the Public Sectors through which we procure and operate to provide exemplary customer service.
Key Accountabilities
Winning Work:
• From a project basis and working closely with the Directors, identify and develop long-term relationships to grow the business, profitably.
• Select, with divisional leadership, appropriate skills to prepare and lead proposals and presentations to win projects
• Ensure that bid teams are fully briefed and also debriefed, sharing learning and feedback with the team and divisional leadership.
Effective Resourcing:
• Plan skill requirements for assigned projects, managing and personally working with the project teams to recruit and select quality employees within budget and headcount (permanent and where necessary, agency or freelance), adhering to company recruitment and selection processes and agency preferred suppliers
• Proactively transfer resourcing skills to project leadership staff
• Ensure continuity of resourcing for assigned projects
Project Set-up and Close-Out:
• Direct timely, quality and cost efficient set up for all assigned projects, ensuring that meeting and reporting documentation and schedules are implemented from the outset and are in accordance with company Best Practice
• Ensure set-up is linked to close-out in terms of establishing quality processes, problem resolution and snagging with focus on alignment of cost, scope and timescale from project start-up
• Provide support and direction to ensure timely and efficient close-out
• Oversee focus on client satisfaction throughout project lifecycle in line with cost, scope and timescales
• Conduct Customer Experience processes and align team to achieve customer key drivers
• Timely and robust completion of Framework KPIs to support ISG framework reputation and performance
Skills & experience
• To be able to nurture both existing and new client and consultant relationships
• To take full ownership of active tender proposals including managing the process
• Select the team and develop job winning strategies at tender stage
• To have previously held a Project Manager role for at least 3 years
• Manage a large team providing direction and guidance for project success
• Hold close supply chain relationships and leverage them during job delivery
• Oversee the PDR process of the site team to aid and improve performance of team members