Job Description
Job Details
What you will do
Are you a professional with IT Business Analyst experience searching for your next projects? Join us in undergoing an extensive business transformation programme where many initiatives are technology-enabled!
Business Analyst defines user journeys, business requirements and processes with a strong steer for business process improvements to fit in with the industry.
In this role, you can learn or develop your skills in Field Service, Engineering Systems and M&A areas using Oracle Fusion, ServiceMax, Augmented reality, Virtual reality and more.
How you will do it
In collaboration with IT Business Partner provide inputs into projects and demand prioritisation
Drive and facilitate requirements workshop, product demonstrations, User Acceptance Testing coordination and communications
Collaborate with Domain Experts if any change of processes, rules or procedures is required
Find opportunities for process advancement using technology
Support delivery team in analysing solution options or suggesting an alternative
Collaborate on development, testing and deployment solutions that meet business capability needs and ensure successful achievement of scope, cost, schedule, quality, adoption, and value outcomes
Supports Business Project Lead in developing rollout plans and business transformation activities
Maintain relevant data attributes of solutions in the Configuration Management Database
Support business continuity and disaster recovery efforts
What we look for
Required
Experience in Business Analyst positions connected to IT projects
Hands-on experience with Field Service (ServiceMax, Field Service Cloud, Skedulo, IFS, ServiceTitan or similar) or Engineering Systems (designing engineering tools, calculations or product lifecycle management)
Good understanding of business process analysis and Business Change Management - ability to lead projects from beginning to successful end
Good interpersonal skills covering interaction with partners on various business levels
Ability to articulate business process requirements to a development team and vice versa in order to support the implementation
Good knowledge of data analysis and reporting, experience using flow charts
Ability to travel within the UK&I
Preferred
ERP, Oracle Fusion, ProntoForms, PLM, Selection/configuration tools, CPQ, CRM, Augmented reality/Virtual reality, Infrastructure, Data analytics
Mergers & Acquisitions experience
Overview of industrial and manufacturing company s processes
Sound knowledge of Project Management practices and principals
Other European languages - mainly French or German
Certifications in Agile, Scrum or Business analysis proficiency
Master s Degree in IT
Who we are
At Johnson Controls, we re crafting the future to build a world that s safe, comfortable and balanced. Our distributed team builds innovative, coordinated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an ambitious mind-set and teamwork across boundaries.
We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work.