IT Business Analyst - IT Projects

  • Johnson Controls
  • Aug 01, 2022
Full time I.T. & Communications

Job Description

Job Details

What you will do

Are you a professional with IT Business Analyst experience searching for your next projects? Join us in undergoing an extensive business transformation programme where many initiatives are technology-enabled!

Business Analyst defines user journeys, business requirements and processes with a strong steer for business process improvements to fit in with the industry.

In this role, you can learn or develop your skills in Field Service, Engineering Systems and M&A areas using Oracle Fusion, ServiceMax, Augmented reality, Virtual reality and more.

How you will do it

In collaboration with IT Business Partner provide inputs into projects and demand prioritisation

Drive and facilitate requirements workshop, product demonstrations, User Acceptance Testing coordination and communications

Collaborate with Domain Experts if any change of processes, rules or procedures is required

Find opportunities for process advancement using technology

Support delivery team in analysing solution options or suggesting an alternative

Collaborate on development, testing and deployment solutions that meet business capability needs and ensure successful achievement of scope, cost, schedule, quality, adoption, and value outcomes

Supports Business Project Lead in developing rollout plans and business transformation activities

Maintain relevant data attributes of solutions in the Configuration Management Database

Support business continuity and disaster recovery efforts

What we look for

Required

Experience in Business Analyst positions connected to IT projects

Hands-on experience with Field Service (ServiceMax, Field Service Cloud, Skedulo, IFS, ServiceTitan or similar) or Engineering Systems (designing engineering tools, calculations or product lifecycle management)

Good understanding of business process analysis and Business Change Management - ability to lead projects from beginning to successful end

Good interpersonal skills covering interaction with partners on various business levels

Ability to articulate business process requirements to a development team and vice versa in order to support the implementation

Good knowledge of data analysis and reporting, experience using flow charts

Ability to travel within the UK&I

Preferred

ERP, Oracle Fusion, ProntoForms, PLM, Selection/configuration tools, CPQ, CRM, Augmented reality/Virtual reality, Infrastructure, Data analytics

Mergers & Acquisitions experience

Overview of industrial and manufacturing company s processes

Sound knowledge of Project Management practices and principals

Other European languages - mainly French or German

Certifications in Agile, Scrum or Business analysis proficiency

Master s Degree in IT

Who we are

At Johnson Controls, we re crafting the future to build a world that s safe, comfortable and balanced. Our distributed team builds innovative, coordinated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an ambitious mind-set and teamwork across boundaries.

We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work.