Job Description
About The Role
Are you an enthusiastic and talented Gas Supervisor? Do you want to join a dynamic and growing team? If so, we really want to hear from you.
As a Supervisor in our M&E team, you will be responsible for leading a team of Gas Engineers to ensure the successful delivery of operations relevant to our gas and heating service to our customers across Somerset, Bristol & Gloucester and the surrounding area.
You will effectively and efficiently manage the day to day operations and ensure the delivery of a high-quality fault fixing, maintenance and home improvement service including gas/heating response repairs, voids, installations, gas servicing and complaints. You will also manage third party suppliers and contractors to deliver the outcomes for our customers.
You will work collaboratively within and across the business and be the first point of contact for gas/heating related queries for our customers. You will strive for continuous improvement and be committed to safety and compliance.
This role is field based across our area of operations and is being offered on a full time, permanent basis.
For further information about this opportunity, please click here to view our candidate information pack.
We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service.
About The Candidate
To be considered for the role of Supervisor - Gas, you will be / have:
Knowledge of British Standards, HSE standards and relevant Gas Safe qualifications.
Working knowledge of Health and Safety in building and maintenance works.
Suitably qualified to carryout technical diagnosis of electrical, gas, heating and boiler faults.
Basic building regulation knowledge.
Knowledge of renewable energy systems.
Preparation quotes/estimates and working with external contractors.
Experience in a supervisory/management role including recruitment and mentoring of teams.
Experience of working with tenants/public and in tenanted properties.
Understanding of KPI s.
Good, clear communication skills and excellent written English.
Good time management and prioritisation skills.
Able to analyse and diagnose complex problems and implement effective solutions.
PC literate to include MS office, email and internet and handheld devices.
Ability to extract and interrogate data from computer systems.
Quotation for works
What we offer:
Company vehicle and fuel card
Phone & Laptop
Uniform
26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave
Discretionary Bonus scheme
Health Cash Plan including dental and optical cover (worth up to £1,100 per annum)
Defined Contribution pension scheme - employer contribution of 6% - 9%
Learning and Development including coaching and professional qualification support
Death in Service benefit (3 x salary)
Family Friendly policies
Employee Assistance Programme
Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs
Cycle to Work scheme
Car Benefit scheme
Volunteering days
You may have experience or an interest in the following: Heating, Oil, Responsive Repairs, Reactive Repairs, Team Leader, Operative, Maintenance, Engineer, Social Housing or Housing Association.
About The Company
LiveWest provides over 38,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 6,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone.
As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please click here.
Are you an enthusiastic and talented Gas Supervisor? Do you want to join a dynamic and growing team? If so, we really want to hear from you.
As a Supervisor in our M&E team, you will be responsible for leading a team of Gas Engineers to ensure the successful delivery of operations relevant to our gas and heating service to our customers across Somerset, Bristol & Gloucester and the surrounding area.
You will effectively and efficiently manage the day to day operations and ensure the delivery of a high-quality fault fixing, maintenance and home improvement service including gas/heating response repairs, voids, installations, gas servicing and complaints. You will also manage third party suppliers and contractors to deliver the outcomes for our customers.
You will work collaboratively within and across the business and be the first point of contact for gas/heating related queries for our customers. You will strive for continuous improvement and be committed to safety and compliance.
This role is field based across our area of operations and is being offered on a full time, permanent basis.
For further information about this opportunity, please click here to view our candidate information pack.
We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service.
About The Candidate
To be considered for the role of Supervisor - Gas, you will be / have:
Knowledge of British Standards, HSE standards and relevant Gas Safe qualifications.
Working knowledge of Health and Safety in building and maintenance works.
Suitably qualified to carryout technical diagnosis of electrical, gas, heating and boiler faults.
Basic building regulation knowledge.
Knowledge of renewable energy systems.
Preparation quotes/estimates and working with external contractors.
Experience in a supervisory/management role including recruitment and mentoring of teams.
Experience of working with tenants/public and in tenanted properties.
Understanding of KPI s.
Good, clear communication skills and excellent written English.
Good time management and prioritisation skills.
Able to analyse and diagnose complex problems and implement effective solutions.
PC literate to include MS office, email and internet and handheld devices.
Ability to extract and interrogate data from computer systems.
Quotation for works
What we offer:
Company vehicle and fuel card
Phone & Laptop
Uniform
26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave
Discretionary Bonus scheme
Health Cash Plan including dental and optical cover (worth up to £1,100 per annum)
Defined Contribution pension scheme - employer contribution of 6% - 9%
Learning and Development including coaching and professional qualification support
Death in Service benefit (3 x salary)
Family Friendly policies
Employee Assistance Programme
Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs
Cycle to Work scheme
Car Benefit scheme
Volunteering days
You may have experience or an interest in the following: Heating, Oil, Responsive Repairs, Reactive Repairs, Team Leader, Operative, Maintenance, Engineer, Social Housing or Housing Association.
About The Company
LiveWest provides over 38,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 6,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone.
As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please click here.
About LiveWest