Select how often (in days) to receive an alert: Job id: 36304 Job location: London, GB Why we need this role The Systems Manager - Applications will lead a small, high-performing internal team and multiple external partners responsible for ensuring our core business systems are reliable, efficient, and continuously evolving to meet organisational goals. This role balances day-to-day service management with driving a roadmap of improvement and value creation from our business system investments and offers the opportunity to drive meaningful system improvements that enhance efficiency and user experience. What you will do Key Responsibilities Lead and develop the Business Systems Support team, providing direction, coaching, and prioritisation across L2/L3 support and change activities. Ensure business systems within the team's domain remain fit-for-purpose, stable, and aligned with evolving business needs. Manage third-party providers who perform much of the hands on build and support work, ensuring quality and alignment to standards. Define and deliver an incremental roadmap for business system enhancements, optimisations, and integrations to maximise business value. Own and report on BAU service performance, including incident management, problem resolution, and service metrics. Establish key performance indicators (KPIs) and feedback loops to measure and report on the success (health, adoption, performance) of business systems within the domain. Partner with business stakeholders across functions to understand priorities, evolving processes and regulatory requirements and translate these into clear technical deliverables and solution designs. Evaluate new features, releases, and technologies within the business systems landscape. Stay abreast of industry trends and emerging technologies and drive innovation within the organisation making use of approaches such as proof of concept to demonstrate value. Champion best practices in system governance, documentation, release management, and user adoption. Contribute to enterprise wide initiatives to strengthen systems alignment, interoperability, and process consistency. Champion automation and standardisation across processes and system usage. Skills and Experience Proven experience managing business or enterprise application support teams. Hands on familiarity with business systems such as Microsoft Dynamics 365 F&O, Workday, and SugarCRM. Demonstrable experience with D365 F&O is advantageous. Skilled at managing third party service providers and ensuring quality, value, and compliance. Strong track record managing vendor relationships and delivery through mixed internal/external resources. Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Ability to translate complex system functionality into understandable business context and outcomes whilst also translating complex business requirements into unambiguous technical design. Experience balancing operational delivery with roadmap planning and continuous improvement. Strong project management capability, ideally with exposure to Agile and ITIL ways of working. Strong analytical and reporting capabilities to track service performance and outcomes. Experience with business process mapping and optimisation methodologies. Background managing integrations between ERP and data/BI platforms is useful. Experience within the construction industry can be advantageous. Strong project management skills and experience managing cross functional teams. Vendor Management, particularly Managed Service Providers. Experience balancing BAU operations with project and change delivery. Job Segment: Data Center, Compliance, User Experience, Project Manager, Developer, Technology, Legal
Apr 13, 2026
Full time
Select how often (in days) to receive an alert: Job id: 36304 Job location: London, GB Why we need this role The Systems Manager - Applications will lead a small, high-performing internal team and multiple external partners responsible for ensuring our core business systems are reliable, efficient, and continuously evolving to meet organisational goals. This role balances day-to-day service management with driving a roadmap of improvement and value creation from our business system investments and offers the opportunity to drive meaningful system improvements that enhance efficiency and user experience. What you will do Key Responsibilities Lead and develop the Business Systems Support team, providing direction, coaching, and prioritisation across L2/L3 support and change activities. Ensure business systems within the team's domain remain fit-for-purpose, stable, and aligned with evolving business needs. Manage third-party providers who perform much of the hands on build and support work, ensuring quality and alignment to standards. Define and deliver an incremental roadmap for business system enhancements, optimisations, and integrations to maximise business value. Own and report on BAU service performance, including incident management, problem resolution, and service metrics. Establish key performance indicators (KPIs) and feedback loops to measure and report on the success (health, adoption, performance) of business systems within the domain. Partner with business stakeholders across functions to understand priorities, evolving processes and regulatory requirements and translate these into clear technical deliverables and solution designs. Evaluate new features, releases, and technologies within the business systems landscape. Stay abreast of industry trends and emerging technologies and drive innovation within the organisation making use of approaches such as proof of concept to demonstrate value. Champion best practices in system governance, documentation, release management, and user adoption. Contribute to enterprise wide initiatives to strengthen systems alignment, interoperability, and process consistency. Champion automation and standardisation across processes and system usage. Skills and Experience Proven experience managing business or enterprise application support teams. Hands on familiarity with business systems such as Microsoft Dynamics 365 F&O, Workday, and SugarCRM. Demonstrable experience with D365 F&O is advantageous. Skilled at managing third party service providers and ensuring quality, value, and compliance. Strong track record managing vendor relationships and delivery through mixed internal/external resources. Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Ability to translate complex system functionality into understandable business context and outcomes whilst also translating complex business requirements into unambiguous technical design. Experience balancing operational delivery with roadmap planning and continuous improvement. Strong project management capability, ideally with exposure to Agile and ITIL ways of working. Strong analytical and reporting capabilities to track service performance and outcomes. Experience with business process mapping and optimisation methodologies. Background managing integrations between ERP and data/BI platforms is useful. Experience within the construction industry can be advantageous. Strong project management skills and experience managing cross functional teams. Vendor Management, particularly Managed Service Providers. Experience balancing BAU operations with project and change delivery. Job Segment: Data Center, Compliance, User Experience, Project Manager, Developer, Technology, Legal
We're looking for a Test Lead to take ownership of testing across our D365 transformation programme. This role is all about ensuring quality and readiness at every stage of delivery. You'll define and maintain the end to end test strategy, making sure environments, tooling, automation, and governance are in place to support a smooth release cadence. You'll work closely with programme leadership, developers, and vendors to embed testing best practices from design through to deployment. From managing requirements traceability and defect lifecycles to leading integration and non functional testing, you'll be the go to person for all things quality. This is a hands on leadership role where you'll establish automation frameworks, integrate suites into CI/CD pipelines, and enforce secure by design principles. You'll provide real time dashboards and KPIs to give stakeholders confidence in application quality, integration stability, and readiness for progression. Here's What You Can Expect To Be Doing Define and maintain the end to end test strategy aligned to programme goals and release cadence Co own test forums and reporting cadence with the Group Test Manager Set and enforce test policies, standards, entry/exit criteria, and definition of done across all phases Drive shift everywhere practices for early risk identification and testability in design Provision and maintain SIT, UAT, and pre production environments with secure, stable configurations Establish and evolve automation frameworks and integrate suites into CI/CD pipelines Lead integration and non functional testing: performance, load, scalability, resilience, and security Maintain a disciplined defect lifecycle and ensure timely triage and resolution Provide dashboards and KPIs for test coverage, defect trends, and readiness A Few Things About You Proven experience defining test strategy across ERP programmes (D365 F&O/WMS) Strong knowledge of automation frameworks, CI/CD, and environment lifecycle management Hands on experience with integration and non functional testing (performance, load, security) Ability to define, present, and track KPIs for test coverage, automation health, and readiness Understanding of SDLC, release management, and Microsoft update cadence within ERP programmes Excellent communication and leadership skills to engage stakeholders and vendors Preferred certifications: ISTQB Advanced Test Manager, Microsoft Certified (D365 SCM, Finance, Azure DevOps Engineer), ITIL Foundation A Bit About Us We're big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They're our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it. But we're more than that For over 25 years, trust has been at the heart of everything we do, helping us become the UK's most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5 star ratings than any other UK electrical retailer, because they know they can rely on us and it's the exact same for our AOers too. We truly believe it's more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it's about more than just a CV, it's about what makes you, YOU. Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you'll be rewarded inside and outside of work. Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!) Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future. Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre sale access! Health & wellbeing; discounted gym membership, an onsite spa and our scheme giving you access to virtual GP's, Mental Health support and much more. Discounts; exclusive discounts across our product range. Family leave; Enhanced Maternity, Paternity and Adoption leave. Making a difference; 2 fully paid days a year to donate your time to any charity of your choice. On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop! To see all our benefits and perks, visit our AO Benefits page. Job Title: Test Lead - D365 Location: Bolton Hybrid We welcome and celebrate diversity, belonging and inclusion. All applicants are encouraged to share information about gender identity, ethnic background, sexual orientation, disability status and neurodiversity as part of our inclusive recruitment process.
Apr 13, 2026
Full time
We're looking for a Test Lead to take ownership of testing across our D365 transformation programme. This role is all about ensuring quality and readiness at every stage of delivery. You'll define and maintain the end to end test strategy, making sure environments, tooling, automation, and governance are in place to support a smooth release cadence. You'll work closely with programme leadership, developers, and vendors to embed testing best practices from design through to deployment. From managing requirements traceability and defect lifecycles to leading integration and non functional testing, you'll be the go to person for all things quality. This is a hands on leadership role where you'll establish automation frameworks, integrate suites into CI/CD pipelines, and enforce secure by design principles. You'll provide real time dashboards and KPIs to give stakeholders confidence in application quality, integration stability, and readiness for progression. Here's What You Can Expect To Be Doing Define and maintain the end to end test strategy aligned to programme goals and release cadence Co own test forums and reporting cadence with the Group Test Manager Set and enforce test policies, standards, entry/exit criteria, and definition of done across all phases Drive shift everywhere practices for early risk identification and testability in design Provision and maintain SIT, UAT, and pre production environments with secure, stable configurations Establish and evolve automation frameworks and integrate suites into CI/CD pipelines Lead integration and non functional testing: performance, load, scalability, resilience, and security Maintain a disciplined defect lifecycle and ensure timely triage and resolution Provide dashboards and KPIs for test coverage, defect trends, and readiness A Few Things About You Proven experience defining test strategy across ERP programmes (D365 F&O/WMS) Strong knowledge of automation frameworks, CI/CD, and environment lifecycle management Hands on experience with integration and non functional testing (performance, load, security) Ability to define, present, and track KPIs for test coverage, automation health, and readiness Understanding of SDLC, release management, and Microsoft update cadence within ERP programmes Excellent communication and leadership skills to engage stakeholders and vendors Preferred certifications: ISTQB Advanced Test Manager, Microsoft Certified (D365 SCM, Finance, Azure DevOps Engineer), ITIL Foundation A Bit About Us We're big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They're our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it. But we're more than that For over 25 years, trust has been at the heart of everything we do, helping us become the UK's most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5 star ratings than any other UK electrical retailer, because they know they can rely on us and it's the exact same for our AOers too. We truly believe it's more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it's about more than just a CV, it's about what makes you, YOU. Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you'll be rewarded inside and outside of work. Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!) Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future. Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre sale access! Health & wellbeing; discounted gym membership, an onsite spa and our scheme giving you access to virtual GP's, Mental Health support and much more. Discounts; exclusive discounts across our product range. Family leave; Enhanced Maternity, Paternity and Adoption leave. Making a difference; 2 fully paid days a year to donate your time to any charity of your choice. On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop! To see all our benefits and perks, visit our AO Benefits page. Job Title: Test Lead - D365 Location: Bolton Hybrid We welcome and celebrate diversity, belonging and inclusion. All applicants are encouraged to share information about gender identity, ethnic background, sexual orientation, disability status and neurodiversity as part of our inclusive recruitment process.
Position As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap. What You'll Be Doing: Providing second line Business Central support to users in multiple countries. Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system's features and functionalities. Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards. Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment Conducting code reviews and ensure the quality and efficiency of the developed customizations. Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders. Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference. Staying up-to-date with the latest trends and technologies related to Business Central. Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system. Ensuring adherence SLAs & OLA s and provide excellent customer service to internal & external stakeholders Requirements What You'll Bring: At least 8 years experience in a Business Central developer role. Strong experience in troubleshooting issues in Microsoft Business Central. Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later. Experience enhancing & developing D365 Sales, Customer service and customer insights. Proficiency in developing in the Microsoft Power Platform. Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML) Developing EDI or B2B trading workflows Solid understanding of SQL databases and ability to write efficient database queries. Strong problem-solving and analytical skills to identify and resolve technical issues effectively. Excellent communication skills and ability to work collaboratively in a team environment. Detail-oriented with a strong commitment to delivering high-quality work. Ability to manage multiple priorities and work efficiently in a fast-paced environment. Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management. Preferred Skills: Knowledge of SSRS & PowerBI would be beneficial but not essential. Solid understanding of SQL databases and ability to write efficient database queries Experience with integration/middleware platforms (e.g. Boomi) Understanding of software development methodologies and best practices. Other information Benefits: KPI quarterly bonus scheme Excellent contributory pension scheme Private Medical Insurance Healthcare scheme Cycle to work scheme Life cover Online retail discounts Full training and development programme Company Description Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive. Our Commitment to Inclusion: At QBS, we believe diversity isn t just a box to tick, it s the engine that drives innovation, creativity, and growth. We re building a culture where everyone belongs, every voice is heard, and every perspective is valued. We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Apr 13, 2026
Full time
Position As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap. What You'll Be Doing: Providing second line Business Central support to users in multiple countries. Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system's features and functionalities. Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards. Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment Conducting code reviews and ensure the quality and efficiency of the developed customizations. Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders. Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference. Staying up-to-date with the latest trends and technologies related to Business Central. Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system. Ensuring adherence SLAs & OLA s and provide excellent customer service to internal & external stakeholders Requirements What You'll Bring: At least 8 years experience in a Business Central developer role. Strong experience in troubleshooting issues in Microsoft Business Central. Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later. Experience enhancing & developing D365 Sales, Customer service and customer insights. Proficiency in developing in the Microsoft Power Platform. Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML) Developing EDI or B2B trading workflows Solid understanding of SQL databases and ability to write efficient database queries. Strong problem-solving and analytical skills to identify and resolve technical issues effectively. Excellent communication skills and ability to work collaboratively in a team environment. Detail-oriented with a strong commitment to delivering high-quality work. Ability to manage multiple priorities and work efficiently in a fast-paced environment. Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management. Preferred Skills: Knowledge of SSRS & PowerBI would be beneficial but not essential. Solid understanding of SQL databases and ability to write efficient database queries Experience with integration/middleware platforms (e.g. Boomi) Understanding of software development methodologies and best practices. Other information Benefits: KPI quarterly bonus scheme Excellent contributory pension scheme Private Medical Insurance Healthcare scheme Cycle to work scheme Life cover Online retail discounts Full training and development programme Company Description Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive. Our Commitment to Inclusion: At QBS, we believe diversity isn t just a box to tick, it s the engine that drives innovation, creativity, and growth. We re building a culture where everyone belongs, every voice is heard, and every perspective is valued. We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
D365 Solution Architect 6 Month contract initially Based: Hybrid/Newcastle - max 2 days p/w onsite Rate: £Market rates p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a D365 Solution Architect to join the team. You will play a pivotal role in shaping and delivering enterprise grade Dynamics 365 Customer Service solutions for large, complex organisations. The role focuses on end to end solution architecture, hands on proof of concept development, and close collaboration with business and technical stakeholders to translate requirements into scalable, secure, and compliant solutions using the Microsoft Power Platform and Dynamics 365 ecosystem. Key Responsibilities Lead solution architecture and design for Dynamics 365 Customer Service-centric engagements Own end to end solution definitions include functional, technical, integration, and data architecture Engage directly with customer stakeholders to understand business processes, challenges, and outcomes Design and build hands on Proof of Concepts (POCs) to validate solution approaches and demonstrate value Define application landscape including Dynamics 365, Power Platform Ensure solutions align with non functional requirements such as security, scalability, performance, and compliance Provide architectural governance, design assurance, and technical leadership during delivery Guide and mentor functional consultants and developers across the delivery lifecycle Support activities including solution walkthroughs, estimates, and technical responses Key Skills & Experience 10+ year experience architecting/designing Dynamics 365 Customer Service solutions in enterprise environments Strong hands on experience with Dynamics 365 Customer Service, Omnichannel, and case management Proven ability to design and build POCs, demos, and reference implementations Deep understanding of Power Platform (Power Apps, Power Automate, Dataverse, Power Pages) Experience designing integrations Strong customer facing skills with the ability to communicate complex solutions clearly Experience working in regulated or large scale environments with strong governance needs Ability to balance out of the box capabilities with configuration and customisation Desirable skills/knowledge/experience Experience with Copilot, AI enabled customer service, or knowledge management solutions Exposure to public sector or highly regulated industry programmes This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Apr 12, 2026
Full time
D365 Solution Architect 6 Month contract initially Based: Hybrid/Newcastle - max 2 days p/w onsite Rate: £Market rates p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a D365 Solution Architect to join the team. You will play a pivotal role in shaping and delivering enterprise grade Dynamics 365 Customer Service solutions for large, complex organisations. The role focuses on end to end solution architecture, hands on proof of concept development, and close collaboration with business and technical stakeholders to translate requirements into scalable, secure, and compliant solutions using the Microsoft Power Platform and Dynamics 365 ecosystem. Key Responsibilities Lead solution architecture and design for Dynamics 365 Customer Service-centric engagements Own end to end solution definitions include functional, technical, integration, and data architecture Engage directly with customer stakeholders to understand business processes, challenges, and outcomes Design and build hands on Proof of Concepts (POCs) to validate solution approaches and demonstrate value Define application landscape including Dynamics 365, Power Platform Ensure solutions align with non functional requirements such as security, scalability, performance, and compliance Provide architectural governance, design assurance, and technical leadership during delivery Guide and mentor functional consultants and developers across the delivery lifecycle Support activities including solution walkthroughs, estimates, and technical responses Key Skills & Experience 10+ year experience architecting/designing Dynamics 365 Customer Service solutions in enterprise environments Strong hands on experience with Dynamics 365 Customer Service, Omnichannel, and case management Proven ability to design and build POCs, demos, and reference implementations Deep understanding of Power Platform (Power Apps, Power Automate, Dataverse, Power Pages) Experience designing integrations Strong customer facing skills with the ability to communicate complex solutions clearly Experience working in regulated or large scale environments with strong governance needs Ability to balance out of the box capabilities with configuration and customisation Desirable skills/knowledge/experience Experience with Copilot, AI enabled customer service, or knowledge management solutions Exposure to public sector or highly regulated industry programmes This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
LA International
Newcastle Upon Tyne, Tyne And Wear
D365 Solution Architect 6 Month contract initially Based: Hybrid/Newcastle - max 2 days p/w onsite Rate: £Market rates p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a D365 Solution Architect to join the team. You will play a pivotal role in shaping and delivering enterprise grade Dynamics 365 Customer Service solutions for large, complex organisations. The role focuses on end to end solution architecture, hands on proof of concept development, and close collaboration with business and technical stakeholders to translate requirements into scalable, secure, and compliant solutions using the Microsoft Power Platform and Dynamics 365 ecosystem. Key Responsibilities Lead solution architecture and design for Dynamics 365 Customer Service-centric engagements Own end to end solution definitions include functional, technical, integration, and data architecture Engage directly with customer stakeholders to understand business processes, challenges, and outcomes Design and build hands on Proof of Concepts (POCs) to validate solution approaches and demonstrate value Define application landscape including Dynamics 365, Power Platform Ensure solutions align with non functional requirements such as security, scalability, performance, and compliance Provide architectural governance, design assurance, and technical leadership during delivery Guide and mentor functional consultants and developers across the delivery lifecycle Support activities including solution walkthroughs, estimates, and technical responses Key Skills & Experience 10+ year experience architecting/designing Dynamics 365 Customer Service solutions in enterprise environments Strong hands on experience with Dynamics 365 Customer Service, Omnichannel, and case management Proven ability to design and build POCs, demos, and reference implementations Deep understanding of Power Platform (Power Apps, Power Automate, Dataverse, Power Pages) Experience designing integrations Strong customer facing skills with the ability to communicate complex solutions clearly Experience working in regulated or large scale environments with strong governance needs Ability to balance out of the box capabilities with configuration and customisation Desirable skills/knowledge/experience Experience with Copilot, AI enabled customer service, or knowledge management solutions Exposure to public sector or highly regulated industry programmes This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. About LA International LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Apr 12, 2026
Full time
D365 Solution Architect 6 Month contract initially Based: Hybrid/Newcastle - max 2 days p/w onsite Rate: £Market rates p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a D365 Solution Architect to join the team. You will play a pivotal role in shaping and delivering enterprise grade Dynamics 365 Customer Service solutions for large, complex organisations. The role focuses on end to end solution architecture, hands on proof of concept development, and close collaboration with business and technical stakeholders to translate requirements into scalable, secure, and compliant solutions using the Microsoft Power Platform and Dynamics 365 ecosystem. Key Responsibilities Lead solution architecture and design for Dynamics 365 Customer Service-centric engagements Own end to end solution definitions include functional, technical, integration, and data architecture Engage directly with customer stakeholders to understand business processes, challenges, and outcomes Design and build hands on Proof of Concepts (POCs) to validate solution approaches and demonstrate value Define application landscape including Dynamics 365, Power Platform Ensure solutions align with non functional requirements such as security, scalability, performance, and compliance Provide architectural governance, design assurance, and technical leadership during delivery Guide and mentor functional consultants and developers across the delivery lifecycle Support activities including solution walkthroughs, estimates, and technical responses Key Skills & Experience 10+ year experience architecting/designing Dynamics 365 Customer Service solutions in enterprise environments Strong hands on experience with Dynamics 365 Customer Service, Omnichannel, and case management Proven ability to design and build POCs, demos, and reference implementations Deep understanding of Power Platform (Power Apps, Power Automate, Dataverse, Power Pages) Experience designing integrations Strong customer facing skills with the ability to communicate complex solutions clearly Experience working in regulated or large scale environments with strong governance needs Ability to balance out of the box capabilities with configuration and customisation Desirable skills/knowledge/experience Experience with Copilot, AI enabled customer service, or knowledge management solutions Exposure to public sector or highly regulated industry programmes This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. About LA International LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Microsoft Power Platform Developer London/Hybrid Circa £60k + bonus + benefits A leading financial services organisation is seeking a hands-on Microsoft Power Platform Developer to join its in-house PP team. This is a pure developer role, reporting to the Platform Lead, focused on building and supporting a mature Microsoft Power Platform and Dynamics 365 estate. The role Develop and enhance solutions using Power Apps (Model-Driven & Canvas) and Power Automate Support and continuously improve an existing D365 and Power Platform estate Contribute to solution design in line with security, integration and governance standards Act as a technical SME within the Power Platform/D365 change portfolio Produce clear technical and support documentation Work closely with business stakeholders to turn loosely defined requirements into practical solutions Experience & background Strong hands-on experience with Power Platform and Dynamics 365 Experience within financial services preferred Solid understanding of the software development life cycle Comfortable working in a regulated, enterprise environment Financial services ideal but not essential Pragmatic, delivery-focused, and comfortable owning solutions end-to-end
Apr 01, 2026
Full time
Microsoft Power Platform Developer London/Hybrid Circa £60k + bonus + benefits A leading financial services organisation is seeking a hands-on Microsoft Power Platform Developer to join its in-house PP team. This is a pure developer role, reporting to the Platform Lead, focused on building and supporting a mature Microsoft Power Platform and Dynamics 365 estate. The role Develop and enhance solutions using Power Apps (Model-Driven & Canvas) and Power Automate Support and continuously improve an existing D365 and Power Platform estate Contribute to solution design in line with security, integration and governance standards Act as a technical SME within the Power Platform/D365 change portfolio Produce clear technical and support documentation Work closely with business stakeholders to turn loosely defined requirements into practical solutions Experience & background Strong hands-on experience with Power Platform and Dynamics 365 Experience within financial services preferred Solid understanding of the software development life cycle Comfortable working in a regulated, enterprise environment Financial services ideal but not essential Pragmatic, delivery-focused, and comfortable owning solutions end-to-end
We are looking for an experienced CRM Developer to join our reputable client's team and play a key role in the ongoing development, optimisation, and support of our Microsoft Dynamics 365 environment. This is an excellent opportunity for someone who enjoys both hands on development and continuous improvement work within a live CRM ecosystem. The Role You will be responsible for supporting and enhancing our Dynamics 365 platform, ensuring stability, performance and compatibility with Microsoft's regular wave updates. You will work closely with internal stakeholders to deploy solutions, reduce technical debt and drive continuous improvements across the CRM estate. Key Responsibilities Managing bi-annual Microsoft Wave Updates, including compatibility checks and remediation of breaking changes Supporting and fixing plugins, customisation's and additions within the CRM. Continuous monitoring of views, dashboards, and mailboxes for performance or system errors, escalating and resolving issues where required Deploying CRM solutions and implementing improvements to reduce technical debt Supporting data cleansing and data quality tooling within Dynamics 365 Investigating and helping to establish CI/CD pipelines for improved deployment processes Skills & Experience Required Strong hands-on experience with Microsoft Dynamics 365, particularly: Sales Module Customer Insights & Journey Module Experience supporting and implementing coded solutions within Dynamics 365 (ideally using Visual Studio Code) Proven experience using and maintaining Power Automate Flows Understanding of data cleansing and data integrity processes within CRM platforms Ability to troubleshoot, maintain, and continuously improve a live CRM environment Desirable Skills JavaScript development experience .NET development experience Exposure to CI/CD or DevOps pipelines within a CRM or Microsoft ecosystem At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Apr 01, 2026
Full time
We are looking for an experienced CRM Developer to join our reputable client's team and play a key role in the ongoing development, optimisation, and support of our Microsoft Dynamics 365 environment. This is an excellent opportunity for someone who enjoys both hands on development and continuous improvement work within a live CRM ecosystem. The Role You will be responsible for supporting and enhancing our Dynamics 365 platform, ensuring stability, performance and compatibility with Microsoft's regular wave updates. You will work closely with internal stakeholders to deploy solutions, reduce technical debt and drive continuous improvements across the CRM estate. Key Responsibilities Managing bi-annual Microsoft Wave Updates, including compatibility checks and remediation of breaking changes Supporting and fixing plugins, customisation's and additions within the CRM. Continuous monitoring of views, dashboards, and mailboxes for performance or system errors, escalating and resolving issues where required Deploying CRM solutions and implementing improvements to reduce technical debt Supporting data cleansing and data quality tooling within Dynamics 365 Investigating and helping to establish CI/CD pipelines for improved deployment processes Skills & Experience Required Strong hands-on experience with Microsoft Dynamics 365, particularly: Sales Module Customer Insights & Journey Module Experience supporting and implementing coded solutions within Dynamics 365 (ideally using Visual Studio Code) Proven experience using and maintaining Power Automate Flows Understanding of data cleansing and data integrity processes within CRM platforms Ability to troubleshoot, maintain, and continuously improve a live CRM environment Desirable Skills JavaScript development experience .NET development experience Exposure to CI/CD or DevOps pipelines within a CRM or Microsoft ecosystem At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Hybrid: 3 days per week on-site Essex £35,000 to £45,000 Are you the kind of Developer who enjoys being the recognised expert for Dynamics 365? This is a rare opportunity to take full ownership of a well?established CRM and Field Service environment that sits at the heart of the organisation's operations. You will not be lost in a large team. This is a role where your input shapes real outcomes, your ideas are heard, and your technical ability directly influences how the business uses its most important system. The company has used Dynamics 365 for over a decade and heavily customises both CRM and Field Service to support engineering, sales, customer operations, training and service delivery. With the current CRM specialist moving on, they are looking for someone who can step in with confidence and help evolve the platform as part of a supportive, collaborative IT function. What You Will Be Doing Developing and enhancing Dynamics 365 Customising CRM and Field Service to support a wide range of operational processes Building workflows, plugins, integrations and automations Improving usability, speed and system behaviour Working on ongoing migration of processes from legacy systems into CRM Being the trusted CRM specialist Working directly with internal teams including engineering, sales and operations Translating business requirements into scalable Dynamics 365 solutions Advising the business on efficient use of CRM system functionality Supporting an actively used Field Service operation Used daily by more than 130 engineers for servicing, reactive work, parts ordering and training. The work you do will have a clear and visible impact on the wider organisation. Working responsibly within a regulated environment The role involves data considerations, automated email triggers and GDPR awareness, so a careful and methodical approach is important. Technical Skills Essential Strong experience with Microsoft Dynamics 365 (CRM and ideally Field Service) Good knowledge of CRM configuration, workflows and integrations Power Platform (Power Apps, Power Automate and Power BI) Desirable C# development including plugins and Dynamics SDK Azure Functions and Service Bus Experience building custom extensions within Dynamics 365 Working Pattern The preference is three days a week on-site. This is because close collaboration is valuable, especially during handover. However, if two days is strongly preferred by the right candidate, the hiring manager is open to discussing it. Why This Role Stands Out True ownership of a core business platform A supportive manager who values your expertise A steady pipeline of improvements and project work The chance to influence how Dynamics 365 is used across the whole company A genuinely friendly and collaborative environment If you want a role where your contribution matters and you like being the go?to person for Dynamics 365, this could be the perfect next step. Apply now or get in touch for a confidential conversation.
Apr 01, 2026
Full time
Hybrid: 3 days per week on-site Essex £35,000 to £45,000 Are you the kind of Developer who enjoys being the recognised expert for Dynamics 365? This is a rare opportunity to take full ownership of a well?established CRM and Field Service environment that sits at the heart of the organisation's operations. You will not be lost in a large team. This is a role where your input shapes real outcomes, your ideas are heard, and your technical ability directly influences how the business uses its most important system. The company has used Dynamics 365 for over a decade and heavily customises both CRM and Field Service to support engineering, sales, customer operations, training and service delivery. With the current CRM specialist moving on, they are looking for someone who can step in with confidence and help evolve the platform as part of a supportive, collaborative IT function. What You Will Be Doing Developing and enhancing Dynamics 365 Customising CRM and Field Service to support a wide range of operational processes Building workflows, plugins, integrations and automations Improving usability, speed and system behaviour Working on ongoing migration of processes from legacy systems into CRM Being the trusted CRM specialist Working directly with internal teams including engineering, sales and operations Translating business requirements into scalable Dynamics 365 solutions Advising the business on efficient use of CRM system functionality Supporting an actively used Field Service operation Used daily by more than 130 engineers for servicing, reactive work, parts ordering and training. The work you do will have a clear and visible impact on the wider organisation. Working responsibly within a regulated environment The role involves data considerations, automated email triggers and GDPR awareness, so a careful and methodical approach is important. Technical Skills Essential Strong experience with Microsoft Dynamics 365 (CRM and ideally Field Service) Good knowledge of CRM configuration, workflows and integrations Power Platform (Power Apps, Power Automate and Power BI) Desirable C# development including plugins and Dynamics SDK Azure Functions and Service Bus Experience building custom extensions within Dynamics 365 Working Pattern The preference is three days a week on-site. This is because close collaboration is valuable, especially during handover. However, if two days is strongly preferred by the right candidate, the hiring manager is open to discussing it. Why This Role Stands Out True ownership of a core business platform A supportive manager who values your expertise A steady pipeline of improvements and project work The chance to influence how Dynamics 365 is used across the whole company A genuinely friendly and collaborative environment If you want a role where your contribution matters and you like being the go?to person for Dynamics 365, this could be the perfect next step. Apply now or get in touch for a confidential conversation.
