Do you have a strong engineering background and a high level of technical skill and knowledge? Are you able to do electrical Soldering, Crimping and Looming ? Are you looking to develope your skills indise of a company? If so, this exciting new role could be for you! Our client is a provider of solutions for small engineering structures. Looking for an electrical wire person to join there production team and work on the assembly and building of high-tech, cutting edge products Key Responsibilities: D type soldering Build systems, sub assemblies and piece parts for complex systems efficiently to the right quality levels Ensure that the requirements of the BOM and the customer specification are achieved Identify and resolve build problems Report technical issues and record using the FRACAS process Maintain your levels of technical competence by undertaking necessary training Act as a point of reference to ensure that the technicians within the build area are fully aware of the build sequence Train and guide less experienced technicians Set an example of the highest level of build cleanliness, house keeping and Health and Safety issues within the build areas, and support and promote 5S initiatives Contribute to the performance of the Production Team through continuous improvement initiatives Work on a rotating shift pattern in line with the rota notified to you by your Team Leader Requiurements: Electrical Soldering, Crimping and Looming experience D type soldering expereince not PCB but should be able to do both Time served Electrical apprenticeship or City and Guilds part 3, or HND, HNC, or BTech level 3 Detail wiring skills to precision level, including lead free soldering and panel wiring to schematics Ability to read electrical drawings Ability to fault find and implement corrective action Highly committed team player High standards of build quality; flexible, co-operative and willing; punctual and self-disciplined Good communication skills Hours - Double days (Each working week consists of 4 shifts of 8 hours and one of 5 hours) Monday - Thursday: 6am - 2pm and 2pm - 10pm Fridays: 6am-12pm and 12pm - 5pm A full benefits package is available and can be discussed upon application. If you would like to find out more about the role, please get in touch with us. Interviews will be taking place shortly.
Jan 16, 2026
Full time
Do you have a strong engineering background and a high level of technical skill and knowledge? Are you able to do electrical Soldering, Crimping and Looming ? Are you looking to develope your skills indise of a company? If so, this exciting new role could be for you! Our client is a provider of solutions for small engineering structures. Looking for an electrical wire person to join there production team and work on the assembly and building of high-tech, cutting edge products Key Responsibilities: D type soldering Build systems, sub assemblies and piece parts for complex systems efficiently to the right quality levels Ensure that the requirements of the BOM and the customer specification are achieved Identify and resolve build problems Report technical issues and record using the FRACAS process Maintain your levels of technical competence by undertaking necessary training Act as a point of reference to ensure that the technicians within the build area are fully aware of the build sequence Train and guide less experienced technicians Set an example of the highest level of build cleanliness, house keeping and Health and Safety issues within the build areas, and support and promote 5S initiatives Contribute to the performance of the Production Team through continuous improvement initiatives Work on a rotating shift pattern in line with the rota notified to you by your Team Leader Requiurements: Electrical Soldering, Crimping and Looming experience D type soldering expereince not PCB but should be able to do both Time served Electrical apprenticeship or City and Guilds part 3, or HND, HNC, or BTech level 3 Detail wiring skills to precision level, including lead free soldering and panel wiring to schematics Ability to read electrical drawings Ability to fault find and implement corrective action Highly committed team player High standards of build quality; flexible, co-operative and willing; punctual and self-disciplined Good communication skills Hours - Double days (Each working week consists of 4 shifts of 8 hours and one of 5 hours) Monday - Thursday: 6am - 2pm and 2pm - 10pm Fridays: 6am-12pm and 12pm - 5pm A full benefits package is available and can be discussed upon application. If you would like to find out more about the role, please get in touch with us. Interviews will be taking place shortly.
K.A.G. Recruitment is proud to be exclusively partnering with our client a leader within the Aerospace industry to recruit a Product Safety Technician to join their team based in Erdington, Birmingham. Job Title: Product Safety Technician Location: Erdington, Birmingham Package: 50,000 - 55,000 DOE, Life Assurance x 3, Pension, Wellbeing & Support Workshops, Training & Holidays 25 Days (+ BH) Hours: Monday to Friday - Flexible working 6am to 6 pm (37.5hrs) Purpose of the role You will support and assist the Compliance Monitoring Manager in ensuring the organisation meets all regulatory requirements, through adherence to and development of the QMS and SMS, ensuring compliance and approval of suppliers and assist in the management of customer issues. You will assist in management and planning of day-to-day activities, providing daily and weekly task management of Compliance Engineers in support of the Compliance Monitoring Manager Our client has a strong reputation for doing things right. They're looking for someone who shares that mindset, someone with a sharp eye for detail, who enjoys finding solutions, and who thrives in a fast-moving environment. The role includes: - Developing, implementing, and maintaining compliance processes (through-out the organisation), documentation and metrics. - Supporting the Compliance Monitoring Manager by controlling and leading internal audits/surveillance to verify compliance to Part 21 Subpart G/J, AS9100 and other specific customer requirements. - Compiling, maintaining, and managing other key compliance documents, including customer Compliance Plans and DOA-POA arrangements. - Lead and manage non-conformances/occurrence reports (CAR/NCR) and Investigations (8D, 5Y) using structured problem-solving techniques. - Leading Safety Action Groups (SAGs) and actively participating in SMS investigations where production or maintenance compliance errors are the root cause. - Supporting the review and investigation, of internal and customer rejects and MRB returns. - Liaising and supporting supplier compliance assurance representatives in understanding the internal and specific customer requirements. - Ensuring all Compliance data is captured and analysed against targets, taking action on adverse variation to standard and reporting KPIs. - Act as the Deputy to the Compliance Monitoring Manager/Safety Manager and carry out their duties during periods of absence. - Perform any other activities necessary to ensure the Compliance department achieves its deliverables and objectives. What you'll bring: You will have experience in a compliance role, or other regulatory focussed role within the aerospace industry, with strong understanding of UK CAA Part 21J, Part 21G, EASA Part 145, and AS9100 regulations and Safety Management Systems (SMS) You will have experience of producing and analysing data using tools such as Excel, Smartsheet, PowerBI with strong communication skills and the ability to work well across departments leading and managing teams You'll excel in this business if you're someone who likes to understand the 'Why' behind the work. Someone who can look at a process and ask, "How can we do this better?" and then help make that happen. If that sounds like you, and you're ready to be part of a team that takes pride in every detail, we'd love to hear from you.
Jan 16, 2026
Full time
K.A.G. Recruitment is proud to be exclusively partnering with our client a leader within the Aerospace industry to recruit a Product Safety Technician to join their team based in Erdington, Birmingham. Job Title: Product Safety Technician Location: Erdington, Birmingham Package: 50,000 - 55,000 DOE, Life Assurance x 3, Pension, Wellbeing & Support Workshops, Training & Holidays 25 Days (+ BH) Hours: Monday to Friday - Flexible working 6am to 6 pm (37.5hrs) Purpose of the role You will support and assist the Compliance Monitoring Manager in ensuring the organisation meets all regulatory requirements, through adherence to and development of the QMS and SMS, ensuring compliance and approval of suppliers and assist in the management of customer issues. You will assist in management and planning of day-to-day activities, providing daily and weekly task management of Compliance Engineers in support of the Compliance Monitoring Manager Our client has a strong reputation for doing things right. They're looking for someone who shares that mindset, someone with a sharp eye for detail, who enjoys finding solutions, and who thrives in a fast-moving environment. The role includes: - Developing, implementing, and maintaining compliance processes (through-out the organisation), documentation and metrics. - Supporting the Compliance Monitoring Manager by controlling and leading internal audits/surveillance to verify compliance to Part 21 Subpart G/J, AS9100 and other specific customer requirements. - Compiling, maintaining, and managing other key compliance documents, including customer Compliance Plans and DOA-POA arrangements. - Lead and manage non-conformances/occurrence reports (CAR/NCR) and Investigations (8D, 5Y) using structured problem-solving techniques. - Leading Safety Action Groups (SAGs) and actively participating in SMS investigations where production or maintenance compliance errors are the root cause. - Supporting the review and investigation, of internal and customer rejects and MRB returns. - Liaising and supporting supplier compliance assurance representatives in understanding the internal and specific customer requirements. - Ensuring all Compliance data is captured and analysed against targets, taking action on adverse variation to standard and reporting KPIs. - Act as the Deputy to the Compliance Monitoring Manager/Safety Manager and carry out their duties during periods of absence. - Perform any other activities necessary to ensure the Compliance department achieves its deliverables and objectives. What you'll bring: You will have experience in a compliance role, or other regulatory focussed role within the aerospace industry, with strong understanding of UK CAA Part 21J, Part 21G, EASA Part 145, and AS9100 regulations and Safety Management Systems (SMS) You will have experience of producing and analysing data using tools such as Excel, Smartsheet, PowerBI with strong communication skills and the ability to work well across departments leading and managing teams You'll excel in this business if you're someone who likes to understand the 'Why' behind the work. Someone who can look at a process and ask, "How can we do this better?" and then help make that happen. If that sounds like you, and you're ready to be part of a team that takes pride in every detail, we'd love to hear from you.
About Us We are a leading contractor specializing in high-performance windows, doors, and flood defence systems. With a reputation for innovation and reliability, we deliver products that protect homes, businesses, and communities. Our production and testing facilities are at the heart of our operations, ensuring every product meets the highest standards of quality and resilience. The Role We are seeking a dynamic Operations Manager to oversee our production and product testing facility. This is a pivotal role, ensuring smooth day-to-day operations, effective supplier collaboration, and timely distribution of finished products. You will also control our flood defence test facility, and work with the management team to ensure that client visits are coordinated efficiently - full training will be provided (its a very simple process) Key Responsibilities Facility Management: The operations manager will lead daily operations across production, product testing, and logistics. Supplier Relations: Work closely with suppliers to maintain strong partnerships and ensure timely delivery of materials. Distribution Oversight: Manage the distribution of finished products to clients, ensuring efficiency and accuracy. Client Engagement: The operations manager will oversee the flood defence test facility, coordinating demonstrations with the head of sales for prospective clients. Team Leadership: Supervise and support staff, fostering a culture of accountability, safety, and continuous improvement. Logistics Coordination: Ensure seamless scheduling, inventory management, and workflow optimization. What We re Looking For Proven experience in operations management, ideally within manufacturing, construction, or engineering. The operations manager will have strong leadership skills with the ability to motivate and manage diverse teams. Excellent organizational and problem-solving abilities. Confidence in liaising with suppliers, clients, and stakeholders. Knowledge of logistics, supply chain, and facility management. A proactive, hands-on approach with a commitment to quality and safety. What We Offer Competitive salary and benefits package. Opportunity to play a key role in a growing, innovative company. A supportive team environment with room for professional development. The chance to make a tangible impact in flood defence and building protection. Please send a CV in the strictest confidence, we are looking to fill this position as soon as possible.
Jan 16, 2026
Full time
About Us We are a leading contractor specializing in high-performance windows, doors, and flood defence systems. With a reputation for innovation and reliability, we deliver products that protect homes, businesses, and communities. Our production and testing facilities are at the heart of our operations, ensuring every product meets the highest standards of quality and resilience. The Role We are seeking a dynamic Operations Manager to oversee our production and product testing facility. This is a pivotal role, ensuring smooth day-to-day operations, effective supplier collaboration, and timely distribution of finished products. You will also control our flood defence test facility, and work with the management team to ensure that client visits are coordinated efficiently - full training will be provided (its a very simple process) Key Responsibilities Facility Management: The operations manager will lead daily operations across production, product testing, and logistics. Supplier Relations: Work closely with suppliers to maintain strong partnerships and ensure timely delivery of materials. Distribution Oversight: Manage the distribution of finished products to clients, ensuring efficiency and accuracy. Client Engagement: The operations manager will oversee the flood defence test facility, coordinating demonstrations with the head of sales for prospective clients. Team Leadership: Supervise and support staff, fostering a culture of accountability, safety, and continuous improvement. Logistics Coordination: Ensure seamless scheduling, inventory management, and workflow optimization. What We re Looking For Proven experience in operations management, ideally within manufacturing, construction, or engineering. The operations manager will have strong leadership skills with the ability to motivate and manage diverse teams. Excellent organizational and problem-solving abilities. Confidence in liaising with suppliers, clients, and stakeholders. Knowledge of logistics, supply chain, and facility management. A proactive, hands-on approach with a commitment to quality and safety. What We Offer Competitive salary and benefits package. Opportunity to play a key role in a growing, innovative company. A supportive team environment with room for professional development. The chance to make a tangible impact in flood defence and building protection. Please send a CV in the strictest confidence, we are looking to fill this position as soon as possible.
Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. At Nscale, our Support and Operations team plays a critical role in maintaining service availability, driving service reliability and rapid response to customer tickets We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About the Role (Job Purpose) We're looking for an Engineer that has good people, leadership & technical skills. A technical expert responsible for ensuring the efficiency, reliability, and scalability of data centre infrastructure. You're comfortable problem solving & making decisions on complex topics with high levels of ambiguity in a results driven environment. You're comfortable influencing without authority and exceptional at building relationships with senior stakeholders across the business to get things done. You have the understanding and skillset to grasp technical concepts and problems quickly You have strong analytical skills You're a doer who is extremely organised and diligent You're a self starter, curious, and quick to learn, knowing what questions to ask to get up to speed quickly What You'll be Doing (Responsibilities) You'll join the Support duty rotation and, as a Senior, will collaborate with Engineering on incidents and changes. Proactively improve dashboards, alerts, and runbooks to prevent repeat incidents. Contribute to knowledge sharing across Operations and Engineering, including training content, workshops, and PR reviews. Drive to upskill - better the team and yourself. Accurately record, update, manage and resolve tickets using the call tracking system whilst keeping all parties (internal or external) informed of the tickets progression via phone and email. Demonstrate a solid understanding of the underlying Platform to our customers and providing assistance in helping them leverage the service and products Respond to incoming monitoring alerts, resolving or escalating as required in accordance with priorities and agreed service levels Take decisive actions, and calculated risks, on technically complex incidents and tasks to ensure business speed and efficiency. Lead by earning trust, speaking candidly, and benchmark against the best to identify where we can improve. Disagree when appropriate and challenge the status quo. Commit wholly to decisions and plans once in motion. Be a technical expert, and drive the team to make the best decisions. Deliver project tasks, improvements, and technical assessments in the right quality in a timely fashion. Handle escalated customer support issues, providing solutions aligned with business SLA requirements Design and implement automation scripts and tools to optimize processes. Conduct root cause analysis for major incidents and recommend long term fixes. Collaborate with cross functional teams for service improvements Responding to critical incidents during out of business hours, and be on call as required. About You (Skills / Qualifications) Ability to adapt to customer driven demands, such as providing specialist support after core business hours, with availability to travel to Nscale or Customer locations to provide onsite technical expertise and guidance. Disciplined, organised and self motivated. Able to motivate, support and mentor other team members Strong leadership principals, with a bias for taking decisive action, working independently, and driving the team and wider organisation to improve. Understanding of how datacenters operate and the core datacentre technologies: Servers, Networks, Storage and Virtualisation, ideally gained through an operational support background. Good organisational and time management skills, with strong interpersonal skills, able to deal effectively with people at all levels whilst also having good written and verbal communication skills Linux systems engineering at scale. Strong command over modern Linux distributions, kernel modules, systemd, networking stack, and filesystem tooling. Proven troubleshooting across compute, storage and network layers in production. Kubernetes. Operate and troubleshoot K8s clusters, and understand how physical resources are abstracted up the stack to K8s. GPU platforms (NVIDIA and AMD). Practical experience with GPU drivers and GPU logs investigation tools, e.g. nvidia smi. Performance diagnostics using NCCL on large scale clusters. Observability and incident response. Build and use alerting stacks and dashboards, interpret metrics and alerts, and drive runbooks to resolution; contribute to SLOs and post incident reviews. Strong Networking fundamentals. Solid grasp of L2/L3, routing, BGP, VLANs, VXLAN, firewalls, load balancing. Understanding of high performance fabrics (RDMA/NVLink basics) for cluster to cluster traffic. SRE style operations. Write and maintain runbooks, automate diagnostics, and reduce human intervention using scripts or small tools. Cloud Infrastructure Administration and Troubleshooting. Strong familiarity with using virtualisation technologies, and investigating issues that arise, performing deep dive investigation to perform root cause analysis. Openstack operations experience preferred. Nice to Have Automated Network Configuration. Experience automating network deployment configurations and making safe, repeatable changes in business critical environments. Strong GPU HPC concepts, beyond standard troubleshooting. Familiarity and prior experience with RDMA/InfiniBand and performance tuning for distributed workloads. Support scheduling for large multi GPU jobs, containers via Pyxis/Enroot, and MPI. Diagnose queue, topology, and job failures. GitOps tooling and cluster/app automation pipelines. Build and maintain CICD pipelines. Re architecting old scripts to use Github Actions. What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive package (base + equity) with reviews every 12 months. Join the fastest growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting edge AI. Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. Human First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. Join our thriving remote first team. Geography is no barrier to impact or connection. We build seamless virtual collaboration, empowering you, wherever you work. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.
Jan 16, 2026
Full time
Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. At Nscale, our Support and Operations team plays a critical role in maintaining service availability, driving service reliability and rapid response to customer tickets We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About the Role (Job Purpose) We're looking for an Engineer that has good people, leadership & technical skills. A technical expert responsible for ensuring the efficiency, reliability, and scalability of data centre infrastructure. You're comfortable problem solving & making decisions on complex topics with high levels of ambiguity in a results driven environment. You're comfortable influencing without authority and exceptional at building relationships with senior stakeholders across the business to get things done. You have the understanding and skillset to grasp technical concepts and problems quickly You have strong analytical skills You're a doer who is extremely organised and diligent You're a self starter, curious, and quick to learn, knowing what questions to ask to get up to speed quickly What You'll be Doing (Responsibilities) You'll join the Support duty rotation and, as a Senior, will collaborate with Engineering on incidents and changes. Proactively improve dashboards, alerts, and runbooks to prevent repeat incidents. Contribute to knowledge sharing across Operations and Engineering, including training content, workshops, and PR reviews. Drive to upskill - better the team and yourself. Accurately record, update, manage and resolve tickets using the call tracking system whilst keeping all parties (internal or external) informed of the tickets progression via phone and email. Demonstrate a solid understanding of the underlying Platform to our customers and providing assistance in helping them leverage the service and products Respond to incoming monitoring alerts, resolving or escalating as required in accordance with priorities and agreed service levels Take decisive actions, and calculated risks, on technically complex incidents and tasks to ensure business speed and efficiency. Lead by earning trust, speaking candidly, and benchmark against the best to identify where we can improve. Disagree when appropriate and challenge the status quo. Commit wholly to decisions and plans once in motion. Be a technical expert, and drive the team to make the best decisions. Deliver project tasks, improvements, and technical assessments in the right quality in a timely fashion. Handle escalated customer support issues, providing solutions aligned with business SLA requirements Design and implement automation scripts and tools to optimize processes. Conduct root cause analysis for major incidents and recommend long term fixes. Collaborate with cross functional teams for service improvements Responding to critical incidents during out of business hours, and be on call as required. About You (Skills / Qualifications) Ability to adapt to customer driven demands, such as providing specialist support after core business hours, with availability to travel to Nscale or Customer locations to provide onsite technical expertise and guidance. Disciplined, organised and self motivated. Able to motivate, support and mentor other team members Strong leadership principals, with a bias for taking decisive action, working independently, and driving the team and wider organisation to improve. Understanding of how datacenters operate and the core datacentre technologies: Servers, Networks, Storage and Virtualisation, ideally gained through an operational support background. Good organisational and time management skills, with strong interpersonal skills, able to deal effectively with people at all levels whilst also having good written and verbal communication skills Linux systems engineering at scale. Strong command over modern Linux distributions, kernel modules, systemd, networking stack, and filesystem tooling. Proven troubleshooting across compute, storage and network layers in production. Kubernetes. Operate and troubleshoot K8s clusters, and understand how physical resources are abstracted up the stack to K8s. GPU platforms (NVIDIA and AMD). Practical experience with GPU drivers and GPU logs investigation tools, e.g. nvidia smi. Performance diagnostics using NCCL on large scale clusters. Observability and incident response. Build and use alerting stacks and dashboards, interpret metrics and alerts, and drive runbooks to resolution; contribute to SLOs and post incident reviews. Strong Networking fundamentals. Solid grasp of L2/L3, routing, BGP, VLANs, VXLAN, firewalls, load balancing. Understanding of high performance fabrics (RDMA/NVLink basics) for cluster to cluster traffic. SRE style operations. Write and maintain runbooks, automate diagnostics, and reduce human intervention using scripts or small tools. Cloud Infrastructure Administration and Troubleshooting. Strong familiarity with using virtualisation technologies, and investigating issues that arise, performing deep dive investigation to perform root cause analysis. Openstack operations experience preferred. Nice to Have Automated Network Configuration. Experience automating network deployment configurations and making safe, repeatable changes in business critical environments. Strong GPU HPC concepts, beyond standard troubleshooting. Familiarity and prior experience with RDMA/InfiniBand and performance tuning for distributed workloads. Support scheduling for large multi GPU jobs, containers via Pyxis/Enroot, and MPI. Diagnose queue, topology, and job failures. GitOps tooling and cluster/app automation pipelines. Build and maintain CICD pipelines. Re architecting old scripts to use Github Actions. What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive package (base + equity) with reviews every 12 months. Join the fastest growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting edge AI. Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. Human First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. Join our thriving remote first team. Geography is no barrier to impact or connection. We build seamless virtual collaboration, empowering you, wherever you work. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.
Customer Success Manager Department: Customer Success Employment Type: Full Time Location: London, UK Reporting To: Muhit Basit Description What to Expect As a Customer Success Manager, you will focus on reducing churn within our customer base and assist Key Account directors with Upsells and Uplifts, thereby increasing the annual revenue of the client. You will work on solutions to help them utilise the available DAM, CMS, and AI tools. You are expected to lead and support QBRs with adoption reports and roadmap deep dives. On a sales perspective, you will work closely with Key Account Directors to help them close renewals, uplifts and upsell. Key Responsibilities Ensure the customer is receiving the appropriate level of service as contractually agreed and defined by the internal service level framework, including travel to customer locations. Act as an internal and external contact and escalation point for all assigned customers, with the expectation of 15-20 large enterprise clients. For each allocated customer, understand the core operating model of the e-commerce & marketing departments and the supporting technology with specific attention to the content management & production process from studio shoot through to publish. Understand the business drivers and business priorities looking up to 12 months ahead. Map the organisation structure and key decision makers and influencers within the content production & publishing domain. Able to articulate Amplience strengths vs competing solutions. Become a trusted advisor to key decision makers and stakeholders with the business and technology teams, spot new opportunities that will drive additional revenue, working with the Account Manager to close, and with the Project Delivery Team to deliver. Becomes an Amplience platform power-user and works with each customer to increase platform adoption and 'stickiness' by closing the feature/consumption gap, training and by up/cross-selling. Assist in the continuous improvement of internal operating procedures for maximum profit and customer satisfaction. Motivates, coaches, mentors, and trains new team members to become a high-performing team. What You'll Bring (Skills, Experience & Mindset) Prior e-Commerce experience. Min 3 years' experience in a similar role. Must be highly motivated and visible to customers through meetings, calls and onsite visits. Good recent experience in e-Commerce & web technology and the related business operating processes. Embraces and responds well to change in a dynamic, fast-changing company and is capable of working in environments with high levels of ambiguity. Self-motivated & passionate about technology and the e-commerce domain. Strong leadership skills which inspire confidence with the customer. Ability to organise their work and the team's work when under pressure with a demanding customer base. In-depth understanding of the dynamics of business change. Able to quickly understand the key principles around the Amplience platform as it evolves, and be able to build relationships internally to support knowledge gathering and sharing. Good at empathising with people to understand their needs and desires, and conveys a sense of urgency when servicing customer needs. Ability to become a product specialist and an Amplience platform power user. Makes complex ideas simple and understandable and is someone who makes rational decisions under pressure. Speaks clearly and articulately with excellent written and verbal communication skills. What Success Looks Like Reducing churn with the customer base and reporting risk up to the business. Able to run customer meetings with confidence on the platform. Ability to switch from trusted advisor to helping spot gaps in their process to sell the customer further products. You are curious on our new features and have used them enough to talk through with customers. Benefits Pension Scheme Auto-enrolled after 3 months' service. Salary sacrifice scheme to maximise tax efficiency. 5% employee contribution, matched by 5% from Amplience. Pension broker: Titan Group (offers financial advice). Pension provider: Aegon (moved from Aviva in 2024). Annual Leave 25 days paid holiday as standard. Length of Service Entitlement 3+ years continuous service: 26 days annual leave entitlement. 4+ years continuous service: 27 days annual leave entitlement. 5+ years continuous service: 28 days annual leave entitlement. 6+ years continuous service: 29 days annual leave entitlement. 7+ years continuous service: 30 days annual leave entitlement. Enhanced Maternity Leave 12 weeks full pay. 12 weeks at 50% pay. 15 weeks at statutory maternity pay (SMP). 13 weeks unpaid. Enhanced Paternity Leave 2 weeks full pay. Sick Pay Up to one month's full pay per calendar year (at company discretion, with medical certificate). Study Leave 5 days for employees on accredited long-term courses (12+ months). Birthday Leave One paid day off during your birthday month. Company-Wide Recharge Days One day off per quarter for the whole business - rest, recharge, and reset. All roles are laptop-enabled. Working arrangements agreed with your line manager. Freedom Fridays: Finish early on Fridays to support work-life balance (full-time employees only). Holiday Buy Scheme Purchase up to 5 extra days per year, repaid through salary deductions. Cycle to Work Scheme Save on bikes & accessories via tax-efficient payments (Blackhawk Network). Tech Scheme Purchase tech items and spread the cost over 12 months via salary deduction (Blackhawk Network). Season Ticket Loan Advance loans available for travel tickets, repaid via payroll. Charity/Volunteer Days Up to 3 paid days a year for volunteering or charity work. Payroll Giving (CAF - Give As You Earn) Tax-free donations to UK charities, directly from your salary. Eyecare Reimbursement for a standard eye exam every two years. Employee Referral Bonus £1,200 / €1,400 / $1,500. 50% paid at 4 months, 50% at 7 months post-hire. Fraudsters are always looking to take advantage of people searching for a job online. Amplience takes the security and safety of your personal data very seriously. In terms of career opportunities and vacancies, we will only use: Amplience will never use third party messaging services such as Telegram, WhatsApp, Messenger, Snapchat, WeChat, etc. to communicate with you. If you are using any other website or messaging application, even if it looks like Amplience, then it will likely be fraudulent. In which case, please notify us at: .
Jan 16, 2026
Full time
Customer Success Manager Department: Customer Success Employment Type: Full Time Location: London, UK Reporting To: Muhit Basit Description What to Expect As a Customer Success Manager, you will focus on reducing churn within our customer base and assist Key Account directors with Upsells and Uplifts, thereby increasing the annual revenue of the client. You will work on solutions to help them utilise the available DAM, CMS, and AI tools. You are expected to lead and support QBRs with adoption reports and roadmap deep dives. On a sales perspective, you will work closely with Key Account Directors to help them close renewals, uplifts and upsell. Key Responsibilities Ensure the customer is receiving the appropriate level of service as contractually agreed and defined by the internal service level framework, including travel to customer locations. Act as an internal and external contact and escalation point for all assigned customers, with the expectation of 15-20 large enterprise clients. For each allocated customer, understand the core operating model of the e-commerce & marketing departments and the supporting technology with specific attention to the content management & production process from studio shoot through to publish. Understand the business drivers and business priorities looking up to 12 months ahead. Map the organisation structure and key decision makers and influencers within the content production & publishing domain. Able to articulate Amplience strengths vs competing solutions. Become a trusted advisor to key decision makers and stakeholders with the business and technology teams, spot new opportunities that will drive additional revenue, working with the Account Manager to close, and with the Project Delivery Team to deliver. Becomes an Amplience platform power-user and works with each customer to increase platform adoption and 'stickiness' by closing the feature/consumption gap, training and by up/cross-selling. Assist in the continuous improvement of internal operating procedures for maximum profit and customer satisfaction. Motivates, coaches, mentors, and trains new team members to become a high-performing team. What You'll Bring (Skills, Experience & Mindset) Prior e-Commerce experience. Min 3 years' experience in a similar role. Must be highly motivated and visible to customers through meetings, calls and onsite visits. Good recent experience in e-Commerce & web technology and the related business operating processes. Embraces and responds well to change in a dynamic, fast-changing company and is capable of working in environments with high levels of ambiguity. Self-motivated & passionate about technology and the e-commerce domain. Strong leadership skills which inspire confidence with the customer. Ability to organise their work and the team's work when under pressure with a demanding customer base. In-depth understanding of the dynamics of business change. Able to quickly understand the key principles around the Amplience platform as it evolves, and be able to build relationships internally to support knowledge gathering and sharing. Good at empathising with people to understand their needs and desires, and conveys a sense of urgency when servicing customer needs. Ability to become a product specialist and an Amplience platform power user. Makes complex ideas simple and understandable and is someone who makes rational decisions under pressure. Speaks clearly and articulately with excellent written and verbal communication skills. What Success Looks Like Reducing churn with the customer base and reporting risk up to the business. Able to run customer meetings with confidence on the platform. Ability to switch from trusted advisor to helping spot gaps in their process to sell the customer further products. You are curious on our new features and have used them enough to talk through with customers. Benefits Pension Scheme Auto-enrolled after 3 months' service. Salary sacrifice scheme to maximise tax efficiency. 5% employee contribution, matched by 5% from Amplience. Pension broker: Titan Group (offers financial advice). Pension provider: Aegon (moved from Aviva in 2024). Annual Leave 25 days paid holiday as standard. Length of Service Entitlement 3+ years continuous service: 26 days annual leave entitlement. 4+ years continuous service: 27 days annual leave entitlement. 5+ years continuous service: 28 days annual leave entitlement. 6+ years continuous service: 29 days annual leave entitlement. 7+ years continuous service: 30 days annual leave entitlement. Enhanced Maternity Leave 12 weeks full pay. 12 weeks at 50% pay. 15 weeks at statutory maternity pay (SMP). 13 weeks unpaid. Enhanced Paternity Leave 2 weeks full pay. Sick Pay Up to one month's full pay per calendar year (at company discretion, with medical certificate). Study Leave 5 days for employees on accredited long-term courses (12+ months). Birthday Leave One paid day off during your birthday month. Company-Wide Recharge Days One day off per quarter for the whole business - rest, recharge, and reset. All roles are laptop-enabled. Working arrangements agreed with your line manager. Freedom Fridays: Finish early on Fridays to support work-life balance (full-time employees only). Holiday Buy Scheme Purchase up to 5 extra days per year, repaid through salary deductions. Cycle to Work Scheme Save on bikes & accessories via tax-efficient payments (Blackhawk Network). Tech Scheme Purchase tech items and spread the cost over 12 months via salary deduction (Blackhawk Network). Season Ticket Loan Advance loans available for travel tickets, repaid via payroll. Charity/Volunteer Days Up to 3 paid days a year for volunteering or charity work. Payroll Giving (CAF - Give As You Earn) Tax-free donations to UK charities, directly from your salary. Eyecare Reimbursement for a standard eye exam every two years. Employee Referral Bonus £1,200 / €1,400 / $1,500. 50% paid at 4 months, 50% at 7 months post-hire. Fraudsters are always looking to take advantage of people searching for a job online. Amplience takes the security and safety of your personal data very seriously. In terms of career opportunities and vacancies, we will only use: Amplience will never use third party messaging services such as Telegram, WhatsApp, Messenger, Snapchat, WeChat, etc. to communicate with you. If you are using any other website or messaging application, even if it looks like Amplience, then it will likely be fraudulent. In which case, please notify us at: .
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications Regular and frequent promotion opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer to peer appreciation as well as from manager to employees Tools and policies to support your work life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities Unleash your leadership potential as a Senior Infrastructure Specialist and drive the development of infrastructure strategies for cloud based solutions. In this role, you will be responsible for leading the way in providing essential 24/7 technical support, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components. Join our Infrastructure team and make a significant impact on our clients' cloud based solutions. Apply today and embark on an exciting journey in System Administration! Responsibilities: Develop and lead cutting edge infrastructure strategies for cloud based solutions. Administer Dev, Test & Production environments hosted on Windows, Linux, and Unix servers. Develop and configure infrastructure and configuration as code (Ansible and Terraform). Ensure seamless operations across various applications, DevOps, middleware, security, and infrastructure components. Mentor junior infrastructure specialists, providing guidance and support in their professional development. Stay abreast of emerging infrastructure technologies and best practices, driving continuous improvement. Required education: None. Preferred education: Bachelor's Degree. Required technical and professional expertise: Extensive experience with infrastructure administration and cloud platforms. Strong knowledge of load balancing, CDN options provided by multiple cloud vendors. Experience with installing and configuring databases (MySQL, MSSQL, PostgreSQL). Proficiency in scripting languages (Bash, PowerShell, Python). Ability to lead cross functional teams and manage stakeholder expectations. Preferred technical and professional experience: Experience with containerization technologies (Docker, Kubernetes). Familiarity with ITIL processes and Integrated Service Level Management. Knowledge of networking protocols and best practices. Background in software development or IT consulting. Expertise in migration tools (AWS Migration Hub, AWS Server Migration Service, etc.). Demonstrated leadership and mentoring skills. Publication record in peer reviewed journals or reputable industry publications. ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title Infrastructure Specialist - System Administration Job ID 51846 City / Township / Village State / Province Country United Kingdom Work arrangement Hybrid Area of work Infrastructure & Technology Employment type Regular Position type Professional Up to 80% or 4 days a week (home on weekends - based on project requirements) Company Shift General (daytime) Is this role a commissionable/sales incentive based position?
Jan 16, 2026
Full time
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications Regular and frequent promotion opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer to peer appreciation as well as from manager to employees Tools and policies to support your work life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities Unleash your leadership potential as a Senior Infrastructure Specialist and drive the development of infrastructure strategies for cloud based solutions. In this role, you will be responsible for leading the way in providing essential 24/7 technical support, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components. Join our Infrastructure team and make a significant impact on our clients' cloud based solutions. Apply today and embark on an exciting journey in System Administration! Responsibilities: Develop and lead cutting edge infrastructure strategies for cloud based solutions. Administer Dev, Test & Production environments hosted on Windows, Linux, and Unix servers. Develop and configure infrastructure and configuration as code (Ansible and Terraform). Ensure seamless operations across various applications, DevOps, middleware, security, and infrastructure components. Mentor junior infrastructure specialists, providing guidance and support in their professional development. Stay abreast of emerging infrastructure technologies and best practices, driving continuous improvement. Required education: None. Preferred education: Bachelor's Degree. Required technical and professional expertise: Extensive experience with infrastructure administration and cloud platforms. Strong knowledge of load balancing, CDN options provided by multiple cloud vendors. Experience with installing and configuring databases (MySQL, MSSQL, PostgreSQL). Proficiency in scripting languages (Bash, PowerShell, Python). Ability to lead cross functional teams and manage stakeholder expectations. Preferred technical and professional experience: Experience with containerization technologies (Docker, Kubernetes). Familiarity with ITIL processes and Integrated Service Level Management. Knowledge of networking protocols and best practices. Background in software development or IT consulting. Expertise in migration tools (AWS Migration Hub, AWS Server Migration Service, etc.). Demonstrated leadership and mentoring skills. Publication record in peer reviewed journals or reputable industry publications. ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title Infrastructure Specialist - System Administration Job ID 51846 City / Township / Village State / Province Country United Kingdom Work arrangement Hybrid Area of work Infrastructure & Technology Employment type Regular Position type Professional Up to 80% or 4 days a week (home on weekends - based on project requirements) Company Shift General (daytime) Is this role a commissionable/sales incentive based position?
Senior Operations Manager Broadwick / Drumsheds (London) Role: Senior Operations Manager Reports into: Head of Operations - Entertainment Location: London Contract Type: Full Time, Permanent, 42.5 hours per week Who we are Broadwick Live is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences. We believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of venues that includes Printworks, Drumsheds, Exhibition and Magazine in London, Depot in Manchester and Brooklyn Storehouse in New York. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations. Broadwick Live are home to a passionate and dedicated team of event professionals who take immense pride in delivering world-class events in exceptional venues. Our goal is to create unforgettable experiences that leave a lasting impact on the thousands of guests we welcome. We are a close-knit team driven by excellence, working in a dynamic environment surrounded by like-minded, committed individuals. What we're looking for We're looking for an exceptional and highly organised Senior Operations Manager to join the Broadwick Live team and take a lead role in shaping and delivering operations at our flagship venue, Drumsheds, setting the benchmark for operational excellence across the portfolio and the wider industry. Reporting directly to the Head of Operations - Entertainment, you will be a key operational lead responsible for planning and delivering live events at scale, ensuring seamless coordination across internal departments, external promoters, and suppliers. You'll manage show operations from end-to-end, from pre-production and build, through to live delivery and break, while leading a team of direct reports, producing detailed documentation, and maintaining a culture of safety, efficiency, and excellence throughout. You'll be central to the continuous improvement of operational processes and post-event reporting, playing a vital part in shaping the experience for artists, guests, and teams on site. What you'll be responsible for Event Operations - Drumsheds/Flagship Venue Lead the planning and safe delivery of all events at Drumsheds in collaboration with the Head of Operations - Entertainment. Oversee site readiness and infrastructure planning, ensuring the venue is operationally prepared ahead of every event. Deliver and lead key event briefings and debriefs, ensuring teams are aligned and feedback is actioned. Act as a key contact on site for suppliers, tour managers, production teams, and contractors. Support in the enforcement of licensing conditions and safety standards as outlined in the Premises Licence and Event Safety Plans. Be on-site throughout build, live and break, leading the operations team in real time. Manage pre-event planning sessions and contribute to SAG and external stakeholder engagement as required. Drive constant operational improvements and proactively identify efficiencies and improvements to enhance guest experience and operational resilience. Documentation & Reporting Produce and maintain essential event documentation including operational plans, build and break schedules, staff briefs, and supplier briefs. Own and develop comprehensive event and venue risk assessments, licensing documentation, and safety plans in line with evolving regulatory standards and best practice from the industry. Collate and deliver detailed post-event reporting and learnings to the Head of Operations - Live and broader senior team. Line manage members of the operations team, supporting their development and ensuring clear role delegation during show cycles. Foster a team culture that reflects Broadwick Live's values: collaborative, accountable, resilient, and forward-thinking. Recruit, brief, and manage freelance and casual operations staff as required per event. Suppliers & Stakeholders Manage day-to-day supplier coordination across security, traffic management, medical, bars, cleaning, production, and site crew. Support in supplier procurement, briefing, and delivery oversight to ensure operational standards are met or exceeded. Act as a senior liaison with local authorities, community stakeholders, and licensing partners, representing the venue in external forums as needed. Ensure supplier costings align with pre-agreed budgets and flag variations or risks early. Assist the Head of Operations - Live in monitoring operational spend, identifying cost efficiencies where possible. Contribute to supplier budget planning, ensuring services are scoped and contracted in line with event needs. Understand commercial goals of the venue and ensure that operational decisions support both guest experience and financial sustainability. You'll need to have Proven experience in a senior operational leadership role at a large-scale venue or within the live music/events industry. Knowledge of UK licensing regulations and operational best practices for music and cultural events. Strong interpersonal and stakeholder management skills, particularly with promoters, local authorities, and emergency services. A passion for live music, combined with strong commercial and customer-service acumen. Excellent crisis management, multitasking, and decision-making under pressure. Strong verbal and written communication skills; confident with internal briefings and external representation. High proficiency in G-Drive, Excel, Google Docs, Slack, and event management tools. Flexibility to work evenings, weekends, and extended periods on site during shows. Nice to have Familiarity with electronic music events and youth culture audiences. Experience managing documentation for licensed premises or outdoor events.
Jan 16, 2026
Full time
Senior Operations Manager Broadwick / Drumsheds (London) Role: Senior Operations Manager Reports into: Head of Operations - Entertainment Location: London Contract Type: Full Time, Permanent, 42.5 hours per week Who we are Broadwick Live is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences. We believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of venues that includes Printworks, Drumsheds, Exhibition and Magazine in London, Depot in Manchester and Brooklyn Storehouse in New York. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations. Broadwick Live are home to a passionate and dedicated team of event professionals who take immense pride in delivering world-class events in exceptional venues. Our goal is to create unforgettable experiences that leave a lasting impact on the thousands of guests we welcome. We are a close-knit team driven by excellence, working in a dynamic environment surrounded by like-minded, committed individuals. What we're looking for We're looking for an exceptional and highly organised Senior Operations Manager to join the Broadwick Live team and take a lead role in shaping and delivering operations at our flagship venue, Drumsheds, setting the benchmark for operational excellence across the portfolio and the wider industry. Reporting directly to the Head of Operations - Entertainment, you will be a key operational lead responsible for planning and delivering live events at scale, ensuring seamless coordination across internal departments, external promoters, and suppliers. You'll manage show operations from end-to-end, from pre-production and build, through to live delivery and break, while leading a team of direct reports, producing detailed documentation, and maintaining a culture of safety, efficiency, and excellence throughout. You'll be central to the continuous improvement of operational processes and post-event reporting, playing a vital part in shaping the experience for artists, guests, and teams on site. What you'll be responsible for Event Operations - Drumsheds/Flagship Venue Lead the planning and safe delivery of all events at Drumsheds in collaboration with the Head of Operations - Entertainment. Oversee site readiness and infrastructure planning, ensuring the venue is operationally prepared ahead of every event. Deliver and lead key event briefings and debriefs, ensuring teams are aligned and feedback is actioned. Act as a key contact on site for suppliers, tour managers, production teams, and contractors. Support in the enforcement of licensing conditions and safety standards as outlined in the Premises Licence and Event Safety Plans. Be on-site throughout build, live and break, leading the operations team in real time. Manage pre-event planning sessions and contribute to SAG and external stakeholder engagement as required. Drive constant operational improvements and proactively identify efficiencies and improvements to enhance guest experience and operational resilience. Documentation & Reporting Produce and maintain essential event documentation including operational plans, build and break schedules, staff briefs, and supplier briefs. Own and develop comprehensive event and venue risk assessments, licensing documentation, and safety plans in line with evolving regulatory standards and best practice from the industry. Collate and deliver detailed post-event reporting and learnings to the Head of Operations - Live and broader senior team. Line manage members of the operations team, supporting their development and ensuring clear role delegation during show cycles. Foster a team culture that reflects Broadwick Live's values: collaborative, accountable, resilient, and forward-thinking. Recruit, brief, and manage freelance and casual operations staff as required per event. Suppliers & Stakeholders Manage day-to-day supplier coordination across security, traffic management, medical, bars, cleaning, production, and site crew. Support in supplier procurement, briefing, and delivery oversight to ensure operational standards are met or exceeded. Act as a senior liaison with local authorities, community stakeholders, and licensing partners, representing the venue in external forums as needed. Ensure supplier costings align with pre-agreed budgets and flag variations or risks early. Assist the Head of Operations - Live in monitoring operational spend, identifying cost efficiencies where possible. Contribute to supplier budget planning, ensuring services are scoped and contracted in line with event needs. Understand commercial goals of the venue and ensure that operational decisions support both guest experience and financial sustainability. You'll need to have Proven experience in a senior operational leadership role at a large-scale venue or within the live music/events industry. Knowledge of UK licensing regulations and operational best practices for music and cultural events. Strong interpersonal and stakeholder management skills, particularly with promoters, local authorities, and emergency services. A passion for live music, combined with strong commercial and customer-service acumen. Excellent crisis management, multitasking, and decision-making under pressure. Strong verbal and written communication skills; confident with internal briefings and external representation. High proficiency in G-Drive, Excel, Google Docs, Slack, and event management tools. Flexibility to work evenings, weekends, and extended periods on site during shows. Nice to have Familiarity with electronic music events and youth culture audiences. Experience managing documentation for licensed premises or outdoor events.
Recruiter: Michael Page Location: Liverpool Salary: £70,000 to £90,000 + benefits Application date: 25th Jul 2025 About Our Client Our client is a well-established and growing manufacturing company currently recruiting a Head of Operations at their Liverpool site. Job Description The Head of Operations will serve as the senior leader responsible for overseeing the entire plant's operations, ensuring efficient production, effective resource utilization, and adherence to high safety and quality standards. This role requires strategic planning and hands-on management to achieve operational excellence and align plant performance with corporate objectives. The Head of Operations will lead cross-functional teams, optimize processes, and foster a culture of safety, quality, and continuous improvement. The ideal candidate is an experienced leader with a strong manufacturing background, high problem-solving skills, and the ability to motivate teams to achieve ambitious goals. Develop and execute the plant's long-term strategic objectives, aligning with corporate goals and market demands. Create and implement operational plans to achieve productivity, efficiency, and profitability targets. Lead initiatives to expand capacity, improve product quality, and reduce costs. Regularly assess plant performance and present updates, challenges, and recommendations to senior leadership. Oversee daily plant operations and production, ensuring all support departments (maintenance, quality, logistics, safety) function cohesively. Manage production schedules to meet customer requirements and delivery timelines. Establish and monitor key performance indicators (KPIs) for Safety, Quality, Cost, On-time delivery, Equipment, and People. Coordinate with supply chain teams to ensure raw materials, components, and resources are available for uninterrupted production. Build, manage, and mentor a high-performing team of department heads, supervisors, and staff. Conduct performance appraisals, set clear expectations, and create professional development plans for employees. Promote a culture of accountability, empowerment, and collaboration. Lead workforce planning initiatives, including hiring, training, and succession planning. Act as the primary liaison between the plant and corporate leadership, ensuring clear communication of goals, challenges, and results. Collaborate with sales, technical, and supply chain teams to align production with business needs. Partner with HR to address workforce issues, including conflict resolution, training, and employee engagement. Work with external stakeholders, including vendors, contractors, and local authorities, to support operational goals. The Successful Applicant Proven experience in manufacturing or industrial operations, with a track record in a senior site leadership role. Demonstrated success in managing and motivating teams within complex or high-volume production environments. Proven ability to deliver high performance in Safety, Quality, and Delivery. Strong knowledge of manufacturing systems, processes, and best practices. Proficiency with ERP systems and data analysis tools is advantageous. Expertise in Lean manufacturing, Six Sigma, or other continuous improvement methodologies. Familiarity with modern manufacturing technologies. Engineering/maintenance knowledge with experience in delivering optimized equipment reliability and performance. Exceptional leadership and decision-making abilities, with the capacity to motivate and inspire teams. Strong problem-solving and critical-thinking skills to manage complex challenges. Excellent communication skills for effective interaction with employees, stakeholders, and leadership. Strategic mindset with the ability to balance long-term goals with short-term operational needs. A recognized qualification in manufacturing, engineering, or leadership discipline, or equivalent work experience. What's on Offer £70,000 to £90,000 plus benefits and package.
Jan 16, 2026
Full time
Recruiter: Michael Page Location: Liverpool Salary: £70,000 to £90,000 + benefits Application date: 25th Jul 2025 About Our Client Our client is a well-established and growing manufacturing company currently recruiting a Head of Operations at their Liverpool site. Job Description The Head of Operations will serve as the senior leader responsible for overseeing the entire plant's operations, ensuring efficient production, effective resource utilization, and adherence to high safety and quality standards. This role requires strategic planning and hands-on management to achieve operational excellence and align plant performance with corporate objectives. The Head of Operations will lead cross-functional teams, optimize processes, and foster a culture of safety, quality, and continuous improvement. The ideal candidate is an experienced leader with a strong manufacturing background, high problem-solving skills, and the ability to motivate teams to achieve ambitious goals. Develop and execute the plant's long-term strategic objectives, aligning with corporate goals and market demands. Create and implement operational plans to achieve productivity, efficiency, and profitability targets. Lead initiatives to expand capacity, improve product quality, and reduce costs. Regularly assess plant performance and present updates, challenges, and recommendations to senior leadership. Oversee daily plant operations and production, ensuring all support departments (maintenance, quality, logistics, safety) function cohesively. Manage production schedules to meet customer requirements and delivery timelines. Establish and monitor key performance indicators (KPIs) for Safety, Quality, Cost, On-time delivery, Equipment, and People. Coordinate with supply chain teams to ensure raw materials, components, and resources are available for uninterrupted production. Build, manage, and mentor a high-performing team of department heads, supervisors, and staff. Conduct performance appraisals, set clear expectations, and create professional development plans for employees. Promote a culture of accountability, empowerment, and collaboration. Lead workforce planning initiatives, including hiring, training, and succession planning. Act as the primary liaison between the plant and corporate leadership, ensuring clear communication of goals, challenges, and results. Collaborate with sales, technical, and supply chain teams to align production with business needs. Partner with HR to address workforce issues, including conflict resolution, training, and employee engagement. Work with external stakeholders, including vendors, contractors, and local authorities, to support operational goals. The Successful Applicant Proven experience in manufacturing or industrial operations, with a track record in a senior site leadership role. Demonstrated success in managing and motivating teams within complex or high-volume production environments. Proven ability to deliver high performance in Safety, Quality, and Delivery. Strong knowledge of manufacturing systems, processes, and best practices. Proficiency with ERP systems and data analysis tools is advantageous. Expertise in Lean manufacturing, Six Sigma, or other continuous improvement methodologies. Familiarity with modern manufacturing technologies. Engineering/maintenance knowledge with experience in delivering optimized equipment reliability and performance. Exceptional leadership and decision-making abilities, with the capacity to motivate and inspire teams. Strong problem-solving and critical-thinking skills to manage complex challenges. Excellent communication skills for effective interaction with employees, stakeholders, and leadership. Strategic mindset with the ability to balance long-term goals with short-term operational needs. A recognized qualification in manufacturing, engineering, or leadership discipline, or equivalent work experience. What's on Offer £70,000 to £90,000 plus benefits and package.
Description We are hiring for a Senior Pensions Projects Administrator who would be based in one of our offices in Redhill or Leeds. As a Senior Pensions Projects Administrator, you will be making a difference within our leading pension administration business. You will work within a team to provide a high quality service to our impressive portfolio of clients that include prestigious and market leading global companies. The role is an exciting opportunity to build on your previous experience and knowledge. You will have the opportunity to further your career by learning new skills and engaging in continuous development via formal training, on the job learning and professional qualifications. You will workon a variety of different clients, with pension arrangements ranging from straightforward to complex, with populations covering hundreds of members to hundreds of thousands. This gives you the opportunity to work, within one organisation, on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a huge variety of different projects, often at the forefront of the industry. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. The Role Collaborates with the Team Leader to ensure all delivery promises, and performance standards are achieved. This includes monitoring of individual and team performance and escalating issues and cases to the Team Leader when required. Provide support to existing senior associates with the production of pension increases, benefit statements, administration reports, monthly reporting and testing of automated calculation solutions Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to support Right First-Time targets and output targets across the team. Works on a range of Pension Administration related tasks including undertaking complex pensions calculations, pensions data entry and answering queries using manual system processes across a range of different member pension schemes. Monitors own projects and those of junior colleagues to ensure agreed target dates are achieved and work is of a high standard. This includes scoping costs for projects and monitoring spend against the budget. Develops homepages, precedent documents and produces test packs for automation, test and signs off calculations for DB and DC members. Assists and prepares large mailing projects to members. Acts as key contact for an agreed list of projects and maintains and develops client relationships in respect of these. Acts as a point of escalation for the team for technical issues, non-standard cases, and complaints. Continuously seeks to identify areas where the service to clients/members could be improved and takes forward process improvements as required. This includes working with the Team Leader to improve operational efficiency and reduce costs e.g. automation, full use of standard products. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. Qualifications The Requirements Previous experience working in an occupational pension administration team (DB experience would be desirable, however experience within DC and/hybrid would also be considered) carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience of working and managing small projects is desirable. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Experience of coaching and supporting less experienced colleagues. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client / member queries or projects at the same time, whilst maintaining a high-quality service. At WTW, we believe difference makesus stronger.We want ourworkforceto reflectthe differentand varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bringtheir wholeselvestoworkeveryday.Weareanequalopportunityemployer committedtofosteringaninclusive work environment throughout our organisation. We embrace all types of diversity. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email . Equal Opportunity Employer
Jan 16, 2026
Full time
Description We are hiring for a Senior Pensions Projects Administrator who would be based in one of our offices in Redhill or Leeds. As a Senior Pensions Projects Administrator, you will be making a difference within our leading pension administration business. You will work within a team to provide a high quality service to our impressive portfolio of clients that include prestigious and market leading global companies. The role is an exciting opportunity to build on your previous experience and knowledge. You will have the opportunity to further your career by learning new skills and engaging in continuous development via formal training, on the job learning and professional qualifications. You will workon a variety of different clients, with pension arrangements ranging from straightforward to complex, with populations covering hundreds of members to hundreds of thousands. This gives you the opportunity to work, within one organisation, on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a huge variety of different projects, often at the forefront of the industry. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. The Role Collaborates with the Team Leader to ensure all delivery promises, and performance standards are achieved. This includes monitoring of individual and team performance and escalating issues and cases to the Team Leader when required. Provide support to existing senior associates with the production of pension increases, benefit statements, administration reports, monthly reporting and testing of automated calculation solutions Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to support Right First-Time targets and output targets across the team. Works on a range of Pension Administration related tasks including undertaking complex pensions calculations, pensions data entry and answering queries using manual system processes across a range of different member pension schemes. Monitors own projects and those of junior colleagues to ensure agreed target dates are achieved and work is of a high standard. This includes scoping costs for projects and monitoring spend against the budget. Develops homepages, precedent documents and produces test packs for automation, test and signs off calculations for DB and DC members. Assists and prepares large mailing projects to members. Acts as key contact for an agreed list of projects and maintains and develops client relationships in respect of these. Acts as a point of escalation for the team for technical issues, non-standard cases, and complaints. Continuously seeks to identify areas where the service to clients/members could be improved and takes forward process improvements as required. This includes working with the Team Leader to improve operational efficiency and reduce costs e.g. automation, full use of standard products. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. Qualifications The Requirements Previous experience working in an occupational pension administration team (DB experience would be desirable, however experience within DC and/hybrid would also be considered) carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience of working and managing small projects is desirable. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Experience of coaching and supporting less experienced colleagues. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client / member queries or projects at the same time, whilst maintaining a high-quality service. At WTW, we believe difference makesus stronger.We want ourworkforceto reflectthe differentand varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bringtheir wholeselvestoworkeveryday.Weareanequalopportunityemployer committedtofosteringaninclusive work environment throughout our organisation. We embrace all types of diversity. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email . Equal Opportunity Employer
Salary: Competitive, dependent on experience Working hours: Full time Contract: Permanent Location: London, United Kingdom Brompton Technology is the market leader in LED video processing for the most demanding applications, used on the world's biggest live events and for virtual production used on films and television. We design products that are platforms for software and that can gain new features over their working life - always with a focus on image quality, breadth of functionality, ease of use and reliability. We also look ahead to anticipate what will be required from the LED screens of the future. This has led to exciting developments such as our Tessera G1 - the most powerful receiver card ever made for an LED panel and a platform for innovation. We are a global team with a keen interest in the products we create and in innovation that addresses real needs. In everything we do, we aim to deliver the best-possible quality and the best-possible service. You should be similarly interested in the work involved and be able to adapt to changing priorities in a growing, dynamic industry. Brompton offers a friendly, flexible and supportive working environment where you'll become part of a passionate team carving distinct roles for themselves in different parts of the world as we bring original, groundbreaking products and technology to market. Job Summary Brompton Technology has a great opportunity for a Technical Support Specialist. You should have confident communication skills and enjoy working with people. Strong electronic and IT-based technical skills are important, and ideally experience helping to solve problems over the telephone or in written messages. Your verbal and written communication skills will need to be excellent. Each interaction you have with a client helps to build long-term working relationships. You will need to stay calm and positive under pressure, as our customers work on the world's largest and most high-profile shows. Training on Brompton products will be provided, but a strong underlying technical understanding is necessary. Experience in a technical role within the AV industry is not essential, particularly if you have a keen amateur interest in the field of AV and video, but it would be a positive. Key Responsibilities Responding to technical support enquiries for Brompton products via phone or email Conducting service tasks, generating documentation and assisting with RMA's when needed Assisting customers with system designs and configuration for specific projects On-site support for major projects worldwide, including out-of-hours support Demonstrating products to potential customers and occasionally acting in a technical sales capacity Assistance with preparation, build-up and break-down at key industry events and tradeshows worldwide Essential Skills and Qualifications We are interested in hearing from you if you have a genuine aptitude and passion for this field of work. If you do not meet every item listed, but you can demonstrate to us why you could do particularly well in this role, please do get in touch. Strong problem solving capabilities and the tenacity to work through complex challenges Excellent written and verbal communication skills Thrive on interacting with people and working together to find solutions A basic understanding of electronics and electrical theory Good IT skills and a level of comfort working with both Windows and OSX operating systems The ability to prioritise appropriately when balancing multiple tasks The capacity to remain calm when working under pressure A commitment to maintaining consistently high quality outcomes A valid passport and a willingness to travel Experience in an equivalent technical support role A qualification in electronics, IT, or a related scientific field Experience working or assisting in a live production environment Experience working with or using video equipment, in particular LED video panels and digital content Experience of creating technical documentation (technical bulletins, how to guides etc) A working knowledge of CAD or drawing applications Written or verbal ability in foreign languages A further or higher qualification in electronics, IT or a related scientific field Brompton Technology is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.
Jan 16, 2026
Full time
Salary: Competitive, dependent on experience Working hours: Full time Contract: Permanent Location: London, United Kingdom Brompton Technology is the market leader in LED video processing for the most demanding applications, used on the world's biggest live events and for virtual production used on films and television. We design products that are platforms for software and that can gain new features over their working life - always with a focus on image quality, breadth of functionality, ease of use and reliability. We also look ahead to anticipate what will be required from the LED screens of the future. This has led to exciting developments such as our Tessera G1 - the most powerful receiver card ever made for an LED panel and a platform for innovation. We are a global team with a keen interest in the products we create and in innovation that addresses real needs. In everything we do, we aim to deliver the best-possible quality and the best-possible service. You should be similarly interested in the work involved and be able to adapt to changing priorities in a growing, dynamic industry. Brompton offers a friendly, flexible and supportive working environment where you'll become part of a passionate team carving distinct roles for themselves in different parts of the world as we bring original, groundbreaking products and technology to market. Job Summary Brompton Technology has a great opportunity for a Technical Support Specialist. You should have confident communication skills and enjoy working with people. Strong electronic and IT-based technical skills are important, and ideally experience helping to solve problems over the telephone or in written messages. Your verbal and written communication skills will need to be excellent. Each interaction you have with a client helps to build long-term working relationships. You will need to stay calm and positive under pressure, as our customers work on the world's largest and most high-profile shows. Training on Brompton products will be provided, but a strong underlying technical understanding is necessary. Experience in a technical role within the AV industry is not essential, particularly if you have a keen amateur interest in the field of AV and video, but it would be a positive. Key Responsibilities Responding to technical support enquiries for Brompton products via phone or email Conducting service tasks, generating documentation and assisting with RMA's when needed Assisting customers with system designs and configuration for specific projects On-site support for major projects worldwide, including out-of-hours support Demonstrating products to potential customers and occasionally acting in a technical sales capacity Assistance with preparation, build-up and break-down at key industry events and tradeshows worldwide Essential Skills and Qualifications We are interested in hearing from you if you have a genuine aptitude and passion for this field of work. If you do not meet every item listed, but you can demonstrate to us why you could do particularly well in this role, please do get in touch. Strong problem solving capabilities and the tenacity to work through complex challenges Excellent written and verbal communication skills Thrive on interacting with people and working together to find solutions A basic understanding of electronics and electrical theory Good IT skills and a level of comfort working with both Windows and OSX operating systems The ability to prioritise appropriately when balancing multiple tasks The capacity to remain calm when working under pressure A commitment to maintaining consistently high quality outcomes A valid passport and a willingness to travel Experience in an equivalent technical support role A qualification in electronics, IT, or a related scientific field Experience working or assisting in a live production environment Experience working with or using video equipment, in particular LED video panels and digital content Experience of creating technical documentation (technical bulletins, how to guides etc) A working knowledge of CAD or drawing applications Written or verbal ability in foreign languages A further or higher qualification in electronics, IT or a related scientific field Brompton Technology is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.
Production Supervisor Salary: Competitive Location: i54 Wolverhampton WV9 The vacancy Production Supervisor - Take the Lead in Driving Production Excellence We re excited to offer an opportunity to join our Production team as a Production Supervisor. In this vital role, you ll be at the heart of our operations leading your team to deliver on key performance metrics across safety, quality, delivery, process, and people. You ll play a central part in shaping a positive, high-performing culture across the plant. What You ll Be Responsible For: Overseeing daily operations within your production area to ensure efficiency and effectiveness. Creating a Safety-First culture and maintaining high standards of Health, Safety & Wellbeing. Leading, coaching and motivating your team to achieve production KPIs and continuous improvement goals. Managing staffing, recruitment, training, development, absence, and performance to foster a high-performance environment. Driving quality and delivery performance by minimising rework and rejection rates. Managing work and labour planning, WIP and Finished Goods inventory control. Leading team briefings, problem-solving activities, and management meetings. Analysing equipment issues and taking or coordinating corrective action. Promoting a culture of continuous improvement, identifying and implementing changes that drive better results.What You Are Already Great At: Proven experience leading teams within a manufacturing or production environment. Strong organisational and workload planning skills. Confidence communicating across all levels, with a collaborative and engaging leadership style. Experience in managing team performance, recruitment, and development. A solutions-focused mindset and a proactive approach to problem-solving. High attention to detail and a methodical, structured way of working.Desirable: Previous manufacturing experience. Familiarity with MS Office and ERP systems. IOSH Managing Safely certification. Exposure to Lean Manufacturing practices and principles.What Your Colleagues Say About You: Ideas-driven and solution-focused A confident and engaging communicator Highly organised and methodical Strong attention to detail Effective both verbally and in writingOur Values: Aligned Working together with shared purpose Agile Adapting quickly to challenges Accountable Owning our commitments Action-Oriented Delivering with integrity and transparencyWhy Work With Us? At Fortune Brands, we work together, think big, and learn fast. You ll be empowered to make decisions, lead with creativity, and shape experiences that leave a lasting impression on our clients. Our values go beyond buzzwords they guide everything we do. The Benefits: • 33 days holiday (inclusive of Bank Holidays) • Annual Incentive Plan Bonus Structure • Health & Wellbeing Programme + Health Cash Plan • Life Assurance & Pension Plan • Flexible Working Model • Employee Assistance Programme • High Street Reward Scheme • Eye Care Support for Frequent Screen Users • Refer a Friend Programme • Free Parking • Employee Recognition Programme Our Hiring Process: • You ll be contacted by our resourcing team for an initial conversation. • You ll be invited to our site for an engaging 1 or 2-stage interview process. • We ll give you full clarity on what to expect so you can truly shine. • If successful, we ll confirm your start date and welcome you to your House of Rohl journey. • If you haven t heard from us within 4 weeks, please consider your application unsuccessful. Due to the Christmas break, please be aware there may be a delay in responding to your application. Note for Recruitment Agencies: We manage our vacancies internally, preferring direct hires and referrals. When needed, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered. Who we are Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name. In addition, Aqualisa completes our portfolio with its market-leading digital showering technology. Our brands are united by a belief in design, innovation and craftmanship, leading to beautiful and high-quality products. With manufacturing sites throughout the UK, and a House of Rohl showroom at the Design Centre in London, we currently employ over 600 people, dedicated to delivering excellent products and service throughout our supply chain. A new multi-million pound state-of-the-art facility at the i54 Business Park in Wolverhampton will be completed later this year, generating exciting new opportunities across the business as we continue to grow. Watch our to discover more about Perrin & Rowe, Shaws, Riobel and Victoria + Albert the brands that make up the House of Rohl.
Jan 16, 2026
Full time
Production Supervisor Salary: Competitive Location: i54 Wolverhampton WV9 The vacancy Production Supervisor - Take the Lead in Driving Production Excellence We re excited to offer an opportunity to join our Production team as a Production Supervisor. In this vital role, you ll be at the heart of our operations leading your team to deliver on key performance metrics across safety, quality, delivery, process, and people. You ll play a central part in shaping a positive, high-performing culture across the plant. What You ll Be Responsible For: Overseeing daily operations within your production area to ensure efficiency and effectiveness. Creating a Safety-First culture and maintaining high standards of Health, Safety & Wellbeing. Leading, coaching and motivating your team to achieve production KPIs and continuous improvement goals. Managing staffing, recruitment, training, development, absence, and performance to foster a high-performance environment. Driving quality and delivery performance by minimising rework and rejection rates. Managing work and labour planning, WIP and Finished Goods inventory control. Leading team briefings, problem-solving activities, and management meetings. Analysing equipment issues and taking or coordinating corrective action. Promoting a culture of continuous improvement, identifying and implementing changes that drive better results.What You Are Already Great At: Proven experience leading teams within a manufacturing or production environment. Strong organisational and workload planning skills. Confidence communicating across all levels, with a collaborative and engaging leadership style. Experience in managing team performance, recruitment, and development. A solutions-focused mindset and a proactive approach to problem-solving. High attention to detail and a methodical, structured way of working.Desirable: Previous manufacturing experience. Familiarity with MS Office and ERP systems. IOSH Managing Safely certification. Exposure to Lean Manufacturing practices and principles.What Your Colleagues Say About You: Ideas-driven and solution-focused A confident and engaging communicator Highly organised and methodical Strong attention to detail Effective both verbally and in writingOur Values: Aligned Working together with shared purpose Agile Adapting quickly to challenges Accountable Owning our commitments Action-Oriented Delivering with integrity and transparencyWhy Work With Us? At Fortune Brands, we work together, think big, and learn fast. You ll be empowered to make decisions, lead with creativity, and shape experiences that leave a lasting impression on our clients. Our values go beyond buzzwords they guide everything we do. The Benefits: • 33 days holiday (inclusive of Bank Holidays) • Annual Incentive Plan Bonus Structure • Health & Wellbeing Programme + Health Cash Plan • Life Assurance & Pension Plan • Flexible Working Model • Employee Assistance Programme • High Street Reward Scheme • Eye Care Support for Frequent Screen Users • Refer a Friend Programme • Free Parking • Employee Recognition Programme Our Hiring Process: • You ll be contacted by our resourcing team for an initial conversation. • You ll be invited to our site for an engaging 1 or 2-stage interview process. • We ll give you full clarity on what to expect so you can truly shine. • If successful, we ll confirm your start date and welcome you to your House of Rohl journey. • If you haven t heard from us within 4 weeks, please consider your application unsuccessful. Due to the Christmas break, please be aware there may be a delay in responding to your application. Note for Recruitment Agencies: We manage our vacancies internally, preferring direct hires and referrals. When needed, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered. Who we are Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name. In addition, Aqualisa completes our portfolio with its market-leading digital showering technology. Our brands are united by a belief in design, innovation and craftmanship, leading to beautiful and high-quality products. With manufacturing sites throughout the UK, and a House of Rohl showroom at the Design Centre in London, we currently employ over 600 people, dedicated to delivering excellent products and service throughout our supply chain. A new multi-million pound state-of-the-art facility at the i54 Business Park in Wolverhampton will be completed later this year, generating exciting new opportunities across the business as we continue to grow. Watch our to discover more about Perrin & Rowe, Shaws, Riobel and Victoria + Albert the brands that make up the House of Rohl.
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and a year ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. The Engine technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. Our technologists are at the very heart of Engine and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling - Engine careers page - careers/ We're looking for Engineers who can lead and inspire teams, collaborating to spearhead the development of the Engine platform for clients all over the world. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear more from the team in some case studies, below, and our work with Women in Tech . Running a Backend Team Day in the Life of a Software Engineer Check out our shiny new Engineering careers page As a Staff Engineer you will: Coach, mentor, and grow a high-performing team, ensuring their well-being as they work on high-impact solutions that bring value to Engine and our customers. Have the opportunity to lead multiple complex projects from inception through to run Get hands-on when needed, using your strong system design skills to help the team make smart architectural decisions and unblock complex challenges. Take ownership of technical challenges critical to the success of the business Identify where existing tooling, applications, or processes can be enhanced and deliver innovative change Collaborate with clients, solution architects, product owners, and other engineers to help meet the client goals Obtain a wide and varied understanding of how banks operate around the world Shape the future capabilities of Engine, including our approach, tooling, automation and architecture. Lead by example in your contributions to the codebase, setting a high bar for others to aim for Champion a healthy engineering culture built on continuous improvement, technical excellence, and a focus on the customer. As an Engineer you will: Contribute to our award winning platform and internal tooling Build new features and products from scratch in a configurable way Share your knowledge with those around you, contributing to our learning culture Own your projects, working in small teams across the bank to collaboratively deliver Aim for greatness in everything you do, staying curious and inquisitive Be part of a scaling team and organisation as we change banking for good Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. We are very open about how we deliver software. For the most part we code in Java, but you need not be an expert when you join us! We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find elegant solutions to difficult technical problems, we'd love to hear from you. We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis. As a Staff Engineer you will bring the below experience or knowledge: Proven experience leading and mentoring high-performing engineering teams. Delivering change to critical systems in a distributed environment Be a highly proficient developer, maintaining a high standard for technical and coding excellence in the collective, through your own work Good understanding of DevOps practices Delivering complex outcomes across multiple domains and teams Working cross-functionally with technologists from other specialties, and non-technical stakeholders across the business Coaching and mentoring members of a team to upskill and develop them in their career Leading the technical delivery on large scale projects to successful completion The main part of our Backend Tech Stack is listed below, we don't ask that you have experience in all of this, but if you do, that's great! Java, which makes up the majority of our backend codebase AWS & GCP - we're cloud-native Microservice based architecture Kubernetes (EKS) TeamCity for CI / CD (with multiple production releases per day) Terraform and Grafana Our Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with a Staff or Principal Engineer - 45 minutes Take home technical test to be discussed in the next interview Technical & Leadership interview with some Engineers - 1.5 hours Final interview with our CTO / deputy CTO / Engineering Director / Principal Engineer 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. Requirements Benefits
Jan 16, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and a year ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. The Engine technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. Our technologists are at the very heart of Engine and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling - Engine careers page - careers/ We're looking for Engineers who can lead and inspire teams, collaborating to spearhead the development of the Engine platform for clients all over the world. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear more from the team in some case studies, below, and our work with Women in Tech . Running a Backend Team Day in the Life of a Software Engineer Check out our shiny new Engineering careers page As a Staff Engineer you will: Coach, mentor, and grow a high-performing team, ensuring their well-being as they work on high-impact solutions that bring value to Engine and our customers. Have the opportunity to lead multiple complex projects from inception through to run Get hands-on when needed, using your strong system design skills to help the team make smart architectural decisions and unblock complex challenges. Take ownership of technical challenges critical to the success of the business Identify where existing tooling, applications, or processes can be enhanced and deliver innovative change Collaborate with clients, solution architects, product owners, and other engineers to help meet the client goals Obtain a wide and varied understanding of how banks operate around the world Shape the future capabilities of Engine, including our approach, tooling, automation and architecture. Lead by example in your contributions to the codebase, setting a high bar for others to aim for Champion a healthy engineering culture built on continuous improvement, technical excellence, and a focus on the customer. As an Engineer you will: Contribute to our award winning platform and internal tooling Build new features and products from scratch in a configurable way Share your knowledge with those around you, contributing to our learning culture Own your projects, working in small teams across the bank to collaboratively deliver Aim for greatness in everything you do, staying curious and inquisitive Be part of a scaling team and organisation as we change banking for good Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. We are very open about how we deliver software. For the most part we code in Java, but you need not be an expert when you join us! We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find elegant solutions to difficult technical problems, we'd love to hear from you. We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis. As a Staff Engineer you will bring the below experience or knowledge: Proven experience leading and mentoring high-performing engineering teams. Delivering change to critical systems in a distributed environment Be a highly proficient developer, maintaining a high standard for technical and coding excellence in the collective, through your own work Good understanding of DevOps practices Delivering complex outcomes across multiple domains and teams Working cross-functionally with technologists from other specialties, and non-technical stakeholders across the business Coaching and mentoring members of a team to upskill and develop them in their career Leading the technical delivery on large scale projects to successful completion The main part of our Backend Tech Stack is listed below, we don't ask that you have experience in all of this, but if you do, that's great! Java, which makes up the majority of our backend codebase AWS & GCP - we're cloud-native Microservice based architecture Kubernetes (EKS) TeamCity for CI / CD (with multiple production releases per day) Terraform and Grafana Our Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with a Staff or Principal Engineer - 45 minutes Take home technical test to be discussed in the next interview Technical & Leadership interview with some Engineers - 1.5 hours Final interview with our CTO / deputy CTO / Engineering Director / Principal Engineer 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. Requirements Benefits
Operations Manager Chilled Food Manufacturing High-Growth Start-Up We're exclusively partnering with an exciting and fast-growing food manufacturer who, over just a few short years, have built a fantastic reputation and loyal customer base. With strong momentum behind them and ambitious growth plans ahead, they're now looking to welcome an Operations Manager to work closely with the Founders and help take the business to the next stage. This is a rare opportunity to step into a broad, influential role within a young, entrepreneurial business. You'll be at the heart of the operation - supporting day-to-day manufacturing, building robust processes, and helping shape how the business scales. For the right person, this role offers genuine progression as the company continues to grow. The Role As Operations Manager, you'll take ownership of the day-to-day manufacturing operation, ensuring everything runs smoothly, safely and efficiently. You'll be hands-on, highly organised, and comfortable wearing multiple hats in a fast-paced start-up environment. Working side-by-side with the Founders, you'll play a key role in translating growth plans into operational reality - building strong teams, maintaining high food safety and quality standards, and continuously improving how things are done. Key Responsibilities Production & Scheduling Plan and manage daily and weekly production schedules Balance efficiency with allergen management and customer delivery deadlines Support scale-up activities as volumes increase People & Team Leadership Lead, motivate and develop the production team Maintain strong performance, productivity and morale Support shift planning and day-to-day people management Stock, Goods In & Dispatch Oversee ordering, intake and stock control of raw materials Maintain accurate stock records Ensure finished goods are dispatched on time and in full Quality, Food Safety & Compliance Maintain controlled documents, procedures and records Manage supplier approvals and raw material specifications Ensure ongoing compliance with BRCGS, HACCP and customer standards Support internal audits, customer visits and BRC audits Health & Safety Champion a strong health & safety culture across site Ensure legal and internal H&S standards are met Communication & Collaboration Act as the link between production, transport and the office Work closely with commercial and logistics teams Partner directly with the Founders on operational decisions What We're Looking For Experience within food manufacturing, ideally chilled, in a supervisory, management or operational role Strong understanding of food safety and quality systems (BRCGS, HACCP) A confident people manager with a hands-on, sleeves-rolled-up approach Organised, proactive and comfortable in a fast-moving environment Practical mindset, including basic machinery troubleshooting Good IT skills and openness to learning new systems Ambition to grow with the business and take on more responsibility over time Why Join? Join a genuinely exciting start-up with big growth plans Work directly with passionate Founders and influence key decisions Clear progression opportunities as the business scales A close-knit, supportive team where your contribution truly matters Modern factory environment with a friendly, positive culture If you're looking for a role where you can make a real impact, grow alongside a business, and help shape the future of a rising food brand, this could be a fantastic next step. As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website (url removed)
Jan 16, 2026
Full time
Operations Manager Chilled Food Manufacturing High-Growth Start-Up We're exclusively partnering with an exciting and fast-growing food manufacturer who, over just a few short years, have built a fantastic reputation and loyal customer base. With strong momentum behind them and ambitious growth plans ahead, they're now looking to welcome an Operations Manager to work closely with the Founders and help take the business to the next stage. This is a rare opportunity to step into a broad, influential role within a young, entrepreneurial business. You'll be at the heart of the operation - supporting day-to-day manufacturing, building robust processes, and helping shape how the business scales. For the right person, this role offers genuine progression as the company continues to grow. The Role As Operations Manager, you'll take ownership of the day-to-day manufacturing operation, ensuring everything runs smoothly, safely and efficiently. You'll be hands-on, highly organised, and comfortable wearing multiple hats in a fast-paced start-up environment. Working side-by-side with the Founders, you'll play a key role in translating growth plans into operational reality - building strong teams, maintaining high food safety and quality standards, and continuously improving how things are done. Key Responsibilities Production & Scheduling Plan and manage daily and weekly production schedules Balance efficiency with allergen management and customer delivery deadlines Support scale-up activities as volumes increase People & Team Leadership Lead, motivate and develop the production team Maintain strong performance, productivity and morale Support shift planning and day-to-day people management Stock, Goods In & Dispatch Oversee ordering, intake and stock control of raw materials Maintain accurate stock records Ensure finished goods are dispatched on time and in full Quality, Food Safety & Compliance Maintain controlled documents, procedures and records Manage supplier approvals and raw material specifications Ensure ongoing compliance with BRCGS, HACCP and customer standards Support internal audits, customer visits and BRC audits Health & Safety Champion a strong health & safety culture across site Ensure legal and internal H&S standards are met Communication & Collaboration Act as the link between production, transport and the office Work closely with commercial and logistics teams Partner directly with the Founders on operational decisions What We're Looking For Experience within food manufacturing, ideally chilled, in a supervisory, management or operational role Strong understanding of food safety and quality systems (BRCGS, HACCP) A confident people manager with a hands-on, sleeves-rolled-up approach Organised, proactive and comfortable in a fast-moving environment Practical mindset, including basic machinery troubleshooting Good IT skills and openness to learning new systems Ambition to grow with the business and take on more responsibility over time Why Join? Join a genuinely exciting start-up with big growth plans Work directly with passionate Founders and influence key decisions Clear progression opportunities as the business scales A close-knit, supportive team where your contribution truly matters Modern factory environment with a friendly, positive culture If you're looking for a role where you can make a real impact, grow alongside a business, and help shape the future of a rising food brand, this could be a fantastic next step. As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website (url removed)
Production Manager - Architectural Joinery & Furniture 3 November, 2025 SRS Recruitment are one of the UK's leading Construction Product Recruiters and our client is a leading manufacturing specialising in Architectural Joinery & Furniture, due to expansion, they have an excellent opportunity for an experienced and enthusiastic Production Manager. This is a Senior Management role and requires a proven track record in a manufacturing background ideally in bespoke furniture / timber or joinery products . Experience in process improvement, quality control and lean manufacturing would also be highly beneficial . Reporting to: Managing Director As Production Manager You will be responsible for leading, motivating and managing the production team, and will also oversee the whole manufacturing process whilst continually improving and developing. As Production Manager you will be primarily responsible for planning and determining optimal utilisation of the manufacturing team and equipment to meet production goals and objectives. Key Responsibilities: Analyse manufacturing data and identify trends, anomalies and opportunities for improvements Be responsible for all manufacturing processes, driving a safety-first environment ensuring all processes and procedures are adhered to Identify and utilise methods for making production processes more effective and efficient Drive the business forward with the successful implementation of new innovative ideas Ensure that customers, quality, regulatory and internal requirements are met or exceeded Harness a culture within the operation where individuals feel able to challenge the status quo and encourage feedback from all levels Knowledge, Skills & Experience Required: Be conversant with the latest innovative manufacturing techniques, and to continually to seek and implement new procedures for improved efficiency & quality and to increase productivity. Strong analytical skills to determine problems within the production process and take appropriate action. A proven track- record of the implementation of policies and procedures to maximise output Excellent organisational skills to plan production schedules and the availability of necessary materials machinery and equipment. Good time management skills to minimise downtime Strong knowledge of Health and Safety Experience of working in a leadership role, ideally in a production / manufacturing environment Manage production resources, including equipment & facilities, order required resources & ensure adequate stock levels. Customer focused with sound commercial skills. Location/Area: London Salary: Competitive remuneration package, along with benefits and attractive bonus scheme
Jan 16, 2026
Full time
Production Manager - Architectural Joinery & Furniture 3 November, 2025 SRS Recruitment are one of the UK's leading Construction Product Recruiters and our client is a leading manufacturing specialising in Architectural Joinery & Furniture, due to expansion, they have an excellent opportunity for an experienced and enthusiastic Production Manager. This is a Senior Management role and requires a proven track record in a manufacturing background ideally in bespoke furniture / timber or joinery products . Experience in process improvement, quality control and lean manufacturing would also be highly beneficial . Reporting to: Managing Director As Production Manager You will be responsible for leading, motivating and managing the production team, and will also oversee the whole manufacturing process whilst continually improving and developing. As Production Manager you will be primarily responsible for planning and determining optimal utilisation of the manufacturing team and equipment to meet production goals and objectives. Key Responsibilities: Analyse manufacturing data and identify trends, anomalies and opportunities for improvements Be responsible for all manufacturing processes, driving a safety-first environment ensuring all processes and procedures are adhered to Identify and utilise methods for making production processes more effective and efficient Drive the business forward with the successful implementation of new innovative ideas Ensure that customers, quality, regulatory and internal requirements are met or exceeded Harness a culture within the operation where individuals feel able to challenge the status quo and encourage feedback from all levels Knowledge, Skills & Experience Required: Be conversant with the latest innovative manufacturing techniques, and to continually to seek and implement new procedures for improved efficiency & quality and to increase productivity. Strong analytical skills to determine problems within the production process and take appropriate action. A proven track- record of the implementation of policies and procedures to maximise output Excellent organisational skills to plan production schedules and the availability of necessary materials machinery and equipment. Good time management skills to minimise downtime Strong knowledge of Health and Safety Experience of working in a leadership role, ideally in a production / manufacturing environment Manage production resources, including equipment & facilities, order required resources & ensure adequate stock levels. Customer focused with sound commercial skills. Location/Area: London Salary: Competitive remuneration package, along with benefits and attractive bonus scheme
Company Eden Brown has been appointed by one of London's leading workplace design and build fit-out specialists to find a Mid level or Senior Preconstruction Manager to successfully manage the Preconstruction process for multiple commercial office fit out concurrently to a high standard. Renowned as the go-to D&B firm for top-tier clients, our client has a proven track record of delivering sustainable, inspiring workspaces that make returning to the office a pleasure, not a chore, our client is dedicated to creating unrivalled workspaces that drive performance. They specialise in complete workplace consultancy, delivering services from single office relocations to comprehensive design and fit-out, workspace planning, refurbishment, and interior branding. Their clients trust them to create bespoke and sustainable workspaces. Role overview This role requires a leader to successfully manage the PreConstruction of multiple projects efficiently and to a high standard. Experienced within a fast track workplace Design & Build environment is crucial to be able to make accurate 'on the spot' decisions. Integral part of the BU team, targeting winning of projects, providing PreConstruction services including costing, contractual support, programming, Health and Safety Sustainability and design management. Possess the skills to manage multiple projects and priorities effectively and be the primary point of contact for client Pre-Construction queries Key Responsibilities: Costing / Estimating Develop a comprehensive, accurate and competitive Cost Sum Analysis (CSA), for project submission. Where possible, tender packages to multiple suppliers to ensure competitive rates. Analyse all tender returns to prevent scope gap and to ensure tender compliance. Coordinate site visits with Supply Chain to carry out surveys and gain full understanding of site conditions. Source all as build information for project and issue to internal team, Supply Chain and Incumbent Contractors Collaborate closely with internal and external stakeholders, including the design and commercial teams, to prepare an accurate program and ensure cost alignment with design development from client appointment through to contract signing. Work closely with the project team to prepare Value Develop a comprehensive, accurate and competitive Cost Sum Analysis (CSA), for project submission. Where possible, tender packages to multiple suppliers to ensure competitive rates. Analyse all tender returns to prevent scope gap and to ensure tender compliance. Coordinate site visits with Supply Chain to carry out surveys and gain full understanding of site conditions. Source all as build information for project and issue to internal team, Supply Chain and Incumbent Contractors. Engage with Supply Chain and Incumbent Contractors early in the process to ensure coordination between design and trades. Collaborate closely with internal and external stakeholders, including the design and commercial teams, to prepare an accurate program and ensure cost alignment with design development from client appointment through to contract signing. Work closely with the project team to prepare Value Engineering (VE) proposals and viable alternatives that preserve quality and functionality. Primary point of contact for client Pre-Construction queries, preparing reports and supporting documentation as needed. Building Contracts, Letter of Intents (LOI), Performance Bonds (PB), Parent Company Guarantees (PCG) and Insurances. Understand, negotiate and be able to formulate and / or review a JCT D&B Contract, including ER's (Employers Requirements), CP's (Contractors Proposals) and CSA (Cost Sum Analysis). Understanding of proposed Schedule of Amendments (SOA) and any implications. Liaise with Construction Legal Advisors, both client side and in house. Understand Performance Bonds, Parent Company Guarantees, all relevant Insurances, Schedule of Derogation and 3rd Party Agreements. Highlight Risk. Prepare and negotiate Preconstruction Service Agreement (PCSA) or LOI (Letter of Intent). Design and Design Management Good understanding of Design and the Design process. Manage, with the Design Director / PD, the design to ensure timely production of designs through a tender design release schedule. Drive a statutory compliant, ER compliant and competitive winning design. Periodicity Issue design updates/changes the supply chain to update their technical drawings and or quotes. Periodically update the costs through the design development phase of the project to issue to client and clients professional team. Quickly flag internally errors in the design or potential cost increases. Sanity check the design to ensure buildability. Building Services (MEP&S) Design Manage the production and coordination of the MEP&S design. Evaluate the technical aspects of the Project. Focus on competitive design and coordination with other trades e.g. ceilings and partitions. Manage design coordination with Landlord Incumbent Contractors (Fire Alarm/Sprinklers) and Client Direct Suppliers (AV/Furniture). Supply Chain Management including Subconsultants Manage the Supply Chain in the preparation of the CSA. Special focus on the Subcontractors with design responsibility; MEP and Sprinklers, Acoustics, Building Services, Fire, etc. Provide assessment of the performance of Supply Chain. Building Control Liaison with Building Control to ensure early Plan Check has been undertaken. Ensure occupancy compliance with regards to Building Limiting Factors: Fresh Air Provision, Toilet Provisions and Means of Escape. To be able to read and understand the buildings Fire Strategy document. Ensure initial notice issued Landlord, Statutory Authorities, 3rd Party Requirements, Incumbents Liaise with and understand requirements of Landlords and Fit Out Guides. Manage any Statutory Authority including Power (e.g. UKPN), Comms (e.g. Colt), Planning Permission, Listed Building Consent and Advertising Consents. Prepare, negotiate and agree the Licences to Alter (LTA) with the Landlord / Landlord Professional Team. Programme, Risk and Procurement Schedules Prepare a PreConstruction Programme. Work with Construction team to produce a Construction Programme highlighting key dates. From the Construction Programme prepare Procurement Schedule Health & Safety Possess good understanding of Construction Health and Safety. Prepare H&S documentation for handover to Construction Team. Manage Client requirements in respect of Client's CDM responsibilities Presentation Prepare inputs into the Pitch Document. Be part of the pitch team as the expert on Cost, Technical (MEP) Design, Project and Programme. Effectively communicate project costs in a clear and straightforward manner, ensuring prompt and thorough responses to any inquiries. Required Skills & Experience A determined and committed team player who understands the importance of closely supporting and collaborating with colleagues to achieve the best results Proven high level commercial skills and contractual awareness Strong numerical and analytical skills; excellent attention to detail Good time management; ability to work to tight deadlines and under pressure Ability to work both independently and as part of a team Energetic, proactive and with a 'can do' attitude is essential Demonstrates initiative and an appetite to learn Excellent communication and organisational skills Qualifications Construction related degree or HE qualifications Quantity Surveying degree or HE qualification Trade qualification supported by experience in costing Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
Jan 16, 2026
Full time
Company Eden Brown has been appointed by one of London's leading workplace design and build fit-out specialists to find a Mid level or Senior Preconstruction Manager to successfully manage the Preconstruction process for multiple commercial office fit out concurrently to a high standard. Renowned as the go-to D&B firm for top-tier clients, our client has a proven track record of delivering sustainable, inspiring workspaces that make returning to the office a pleasure, not a chore, our client is dedicated to creating unrivalled workspaces that drive performance. They specialise in complete workplace consultancy, delivering services from single office relocations to comprehensive design and fit-out, workspace planning, refurbishment, and interior branding. Their clients trust them to create bespoke and sustainable workspaces. Role overview This role requires a leader to successfully manage the PreConstruction of multiple projects efficiently and to a high standard. Experienced within a fast track workplace Design & Build environment is crucial to be able to make accurate 'on the spot' decisions. Integral part of the BU team, targeting winning of projects, providing PreConstruction services including costing, contractual support, programming, Health and Safety Sustainability and design management. Possess the skills to manage multiple projects and priorities effectively and be the primary point of contact for client Pre-Construction queries Key Responsibilities: Costing / Estimating Develop a comprehensive, accurate and competitive Cost Sum Analysis (CSA), for project submission. Where possible, tender packages to multiple suppliers to ensure competitive rates. Analyse all tender returns to prevent scope gap and to ensure tender compliance. Coordinate site visits with Supply Chain to carry out surveys and gain full understanding of site conditions. Source all as build information for project and issue to internal team, Supply Chain and Incumbent Contractors Collaborate closely with internal and external stakeholders, including the design and commercial teams, to prepare an accurate program and ensure cost alignment with design development from client appointment through to contract signing. Work closely with the project team to prepare Value Develop a comprehensive, accurate and competitive Cost Sum Analysis (CSA), for project submission. Where possible, tender packages to multiple suppliers to ensure competitive rates. Analyse all tender returns to prevent scope gap and to ensure tender compliance. Coordinate site visits with Supply Chain to carry out surveys and gain full understanding of site conditions. Source all as build information for project and issue to internal team, Supply Chain and Incumbent Contractors. Engage with Supply Chain and Incumbent Contractors early in the process to ensure coordination between design and trades. Collaborate closely with internal and external stakeholders, including the design and commercial teams, to prepare an accurate program and ensure cost alignment with design development from client appointment through to contract signing. Work closely with the project team to prepare Value Engineering (VE) proposals and viable alternatives that preserve quality and functionality. Primary point of contact for client Pre-Construction queries, preparing reports and supporting documentation as needed. Building Contracts, Letter of Intents (LOI), Performance Bonds (PB), Parent Company Guarantees (PCG) and Insurances. Understand, negotiate and be able to formulate and / or review a JCT D&B Contract, including ER's (Employers Requirements), CP's (Contractors Proposals) and CSA (Cost Sum Analysis). Understanding of proposed Schedule of Amendments (SOA) and any implications. Liaise with Construction Legal Advisors, both client side and in house. Understand Performance Bonds, Parent Company Guarantees, all relevant Insurances, Schedule of Derogation and 3rd Party Agreements. Highlight Risk. Prepare and negotiate Preconstruction Service Agreement (PCSA) or LOI (Letter of Intent). Design and Design Management Good understanding of Design and the Design process. Manage, with the Design Director / PD, the design to ensure timely production of designs through a tender design release schedule. Drive a statutory compliant, ER compliant and competitive winning design. Periodicity Issue design updates/changes the supply chain to update their technical drawings and or quotes. Periodically update the costs through the design development phase of the project to issue to client and clients professional team. Quickly flag internally errors in the design or potential cost increases. Sanity check the design to ensure buildability. Building Services (MEP&S) Design Manage the production and coordination of the MEP&S design. Evaluate the technical aspects of the Project. Focus on competitive design and coordination with other trades e.g. ceilings and partitions. Manage design coordination with Landlord Incumbent Contractors (Fire Alarm/Sprinklers) and Client Direct Suppliers (AV/Furniture). Supply Chain Management including Subconsultants Manage the Supply Chain in the preparation of the CSA. Special focus on the Subcontractors with design responsibility; MEP and Sprinklers, Acoustics, Building Services, Fire, etc. Provide assessment of the performance of Supply Chain. Building Control Liaison with Building Control to ensure early Plan Check has been undertaken. Ensure occupancy compliance with regards to Building Limiting Factors: Fresh Air Provision, Toilet Provisions and Means of Escape. To be able to read and understand the buildings Fire Strategy document. Ensure initial notice issued Landlord, Statutory Authorities, 3rd Party Requirements, Incumbents Liaise with and understand requirements of Landlords and Fit Out Guides. Manage any Statutory Authority including Power (e.g. UKPN), Comms (e.g. Colt), Planning Permission, Listed Building Consent and Advertising Consents. Prepare, negotiate and agree the Licences to Alter (LTA) with the Landlord / Landlord Professional Team. Programme, Risk and Procurement Schedules Prepare a PreConstruction Programme. Work with Construction team to produce a Construction Programme highlighting key dates. From the Construction Programme prepare Procurement Schedule Health & Safety Possess good understanding of Construction Health and Safety. Prepare H&S documentation for handover to Construction Team. Manage Client requirements in respect of Client's CDM responsibilities Presentation Prepare inputs into the Pitch Document. Be part of the pitch team as the expert on Cost, Technical (MEP) Design, Project and Programme. Effectively communicate project costs in a clear and straightforward manner, ensuring prompt and thorough responses to any inquiries. Required Skills & Experience A determined and committed team player who understands the importance of closely supporting and collaborating with colleagues to achieve the best results Proven high level commercial skills and contractual awareness Strong numerical and analytical skills; excellent attention to detail Good time management; ability to work to tight deadlines and under pressure Ability to work both independently and as part of a team Energetic, proactive and with a 'can do' attitude is essential Demonstrates initiative and an appetite to learn Excellent communication and organisational skills Qualifications Construction related degree or HE qualifications Quantity Surveying degree or HE qualification Trade qualification supported by experience in costing Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
We are the UK's leading natural source water brand, drawing every drop from the protected land of the majestic Ochil Hills. Our commitment to sustainability, quality, and innovation drives everything we do. We are proud of our people and passionate about our purpose-to deliver healthy hydration while protecting the environment for future generations. Your Role As Engineering Manager & Group Reliability Leader, you will lead the engineering, maintenance, and technical operations at our Ochils manufacturing facility. You will champion a Safety First culture, ensure regulatory compliance, and drive continuous improvement across equipment reliability and capital projects. Key Responsibilities Health & Safety Promote a Safety First culture across engineering and maintenance teams Ensure compliance with OSHA, GMP, HACCP, and environmental regulations Lead hazard assessments, safety audits, and corrective actions Oversee machinery safeguarding, LOTO procedures, and emergency response training Leadership & Management Lead and develop a multidisciplinary engineering and maintenance team Foster a culture of accountability, technical excellence, and safe work practices Manage departmental budgets, staffing, and performance Plant Equipment & Reliability Oversee production-line machinery and utilities Implement preventive, predictive, and condition-based maintenance strategies Conduct root-cause analysis and improve KPIs (OEE, MTBF, downtime) Continuous Improvement Lead initiatives to enhance safety, reliability, and efficiency Apply Lean, Six Sigma, and reliability engineering principles Improve ergonomics, sanitation cycles, and material handling Capital Projects Manage engineering projects from design to commissioning Lead capex planning and execution Ensure upgrades meet safety standards and regulatory compliance Cross-Functional Collaboration Partner with Production, Quality, EHS, and Supply Chain teams Support audits and regulatory inspections Provide technical leadership for new product introductions What we are looking for: Education & Experience Degree in Engineering discipline 10+ years in FMCG (bottling preferred), with 5+ years managing multi-disciplinary teams Project management experience or qualification preferred Knowledge Strong grasp of H&S legislation, CMMS systems, and maintenance best practices Deep understanding of manufacturing processes and engineering excellence Join Us If you're ready to lead with purpose and make a meaningful impact in a values-driven business, we'd love to hear from you.
Jan 16, 2026
Full time
We are the UK's leading natural source water brand, drawing every drop from the protected land of the majestic Ochil Hills. Our commitment to sustainability, quality, and innovation drives everything we do. We are proud of our people and passionate about our purpose-to deliver healthy hydration while protecting the environment for future generations. Your Role As Engineering Manager & Group Reliability Leader, you will lead the engineering, maintenance, and technical operations at our Ochils manufacturing facility. You will champion a Safety First culture, ensure regulatory compliance, and drive continuous improvement across equipment reliability and capital projects. Key Responsibilities Health & Safety Promote a Safety First culture across engineering and maintenance teams Ensure compliance with OSHA, GMP, HACCP, and environmental regulations Lead hazard assessments, safety audits, and corrective actions Oversee machinery safeguarding, LOTO procedures, and emergency response training Leadership & Management Lead and develop a multidisciplinary engineering and maintenance team Foster a culture of accountability, technical excellence, and safe work practices Manage departmental budgets, staffing, and performance Plant Equipment & Reliability Oversee production-line machinery and utilities Implement preventive, predictive, and condition-based maintenance strategies Conduct root-cause analysis and improve KPIs (OEE, MTBF, downtime) Continuous Improvement Lead initiatives to enhance safety, reliability, and efficiency Apply Lean, Six Sigma, and reliability engineering principles Improve ergonomics, sanitation cycles, and material handling Capital Projects Manage engineering projects from design to commissioning Lead capex planning and execution Ensure upgrades meet safety standards and regulatory compliance Cross-Functional Collaboration Partner with Production, Quality, EHS, and Supply Chain teams Support audits and regulatory inspections Provide technical leadership for new product introductions What we are looking for: Education & Experience Degree in Engineering discipline 10+ years in FMCG (bottling preferred), with 5+ years managing multi-disciplinary teams Project management experience or qualification preferred Knowledge Strong grasp of H&S legislation, CMMS systems, and maintenance best practices Deep understanding of manufacturing processes and engineering excellence Join Us If you're ready to lead with purpose and make a meaningful impact in a values-driven business, we'd love to hear from you.
Account Manager Haddenham Full-time On-site only 37 hours per week (Mon Thurs 08 00, Fri 08 30) Are you passionate about building strong customer relationships and driving commercial success? We re looking for an experienced Account Manager to join our dynamic Commercial team in a fast-paced manufacturing environment. As an Account Manager, you ll take ownership of a portfolio of customers, acting as their voice within the business. You ll manage day-to-day communication, ensure scheduling requirements are met, and oversee the entire order process from initial placement to final shipment. This is a customer-facing role that plays a key part in delivering exceptional service and supporting business growth. Key Responsibilities as an Account Manager Serve as the primary point of contact for allocated customers, ensuring their needs are met. Coordinate order planning, liaising with procurement, production, quality, and engineering teams. Organise and lead Quarterly Business Reviews (QBRs). Prepare and present customer KPIs and financial data to senior leadership. Monitor slow-moving and excess materials, ensuring accountability. Support commercial negotiations for new projects and continuous improvement initiatives. What We re Looking For in an Account Manager Proven experience managing customer accounts in a manufacturing environment. Communication and interpersonal skills to build relationships with stakeholders. Commercial awareness and confidence in negotiation. Ability to manage multiple tasks and remain composed under pressure. Background in electronics manufacturing or a closely related sector. Full UK driving license and willingness to travel occasionally within the UK and abroad. If this opportunity as an Account Manager suits you, please apply, and contact Jemma at Orion Reading.
Jan 16, 2026
Full time
Account Manager Haddenham Full-time On-site only 37 hours per week (Mon Thurs 08 00, Fri 08 30) Are you passionate about building strong customer relationships and driving commercial success? We re looking for an experienced Account Manager to join our dynamic Commercial team in a fast-paced manufacturing environment. As an Account Manager, you ll take ownership of a portfolio of customers, acting as their voice within the business. You ll manage day-to-day communication, ensure scheduling requirements are met, and oversee the entire order process from initial placement to final shipment. This is a customer-facing role that plays a key part in delivering exceptional service and supporting business growth. Key Responsibilities as an Account Manager Serve as the primary point of contact for allocated customers, ensuring their needs are met. Coordinate order planning, liaising with procurement, production, quality, and engineering teams. Organise and lead Quarterly Business Reviews (QBRs). Prepare and present customer KPIs and financial data to senior leadership. Monitor slow-moving and excess materials, ensuring accountability. Support commercial negotiations for new projects and continuous improvement initiatives. What We re Looking For in an Account Manager Proven experience managing customer accounts in a manufacturing environment. Communication and interpersonal skills to build relationships with stakeholders. Commercial awareness and confidence in negotiation. Ability to manage multiple tasks and remain composed under pressure. Background in electronics manufacturing or a closely related sector. Full UK driving license and willingness to travel occasionally within the UK and abroad. If this opportunity as an Account Manager suits you, please apply, and contact Jemma at Orion Reading.
Are you an experienced Executive Assistant or Personal Assistant with proven experience supporting C-suite executives? Are you confident managing complex diaries, inboxes and high-level stakeholder relationships? If you are available to start in January 2026 and are based in London near Paddington, we would love to hear from you. Join one of the UK s most established Wealth Management organisations on a contract expected to run for a minimum of 3 months, with the potential to extend. You ll be supporting three senior principals: the Group CEO, Chief of Staff, and Director of Strategy & Transformation. This is a fast-paced, high-profile role requiring discretion, precision, and resilience. This position is based in London near Paddington and offers an hourly rate of £25 plus holiday pay The role is Monday to Friday, 9AM-5PM, with occasional flexibility to work from home, though a strong in-office presence is expected. Key Responsibilities: Provide comprehensive executive support to three senior stakeholders within the CEO Office. Manage complex and highly changeable diaries, confidently prioritising competing demands. Proactively manage inboxes, including triage, drafting responses, flagging actions and follow-ups. Coordinate, prepare and circulate meeting agendas, papers and reports to a high standard and within tight deadlines. Ensure all attendees are fully briefed and prepared ahead of meetings. Attend meetings where required, taking accurate minutes and tracking actions. Coordinate Board and Committee papers and support the production of CEO and GEC reports. Arrange UK and international travel, including itineraries, agendas and accommodation. Prepare, reconcile and submit expense claims in line with company policies. Support event planning including town halls, off-sites and senior leadership meetings. Act as a professional first point of contact for visitors, managing in-person meeting logistics and IT requirements. Handle highly confidential information with professionalism and discretion. Skills & Experience: Extensive EA/PA experience supporting senior leaders, ideally at Executive Director or C-suite level. Proven experience working with sensitive and confidential information. Strong diary and inbox management skills, with the ability to prioritise effectively under pressure. Excellent written and verbal communication skills. Confidence working independently with minimal supervision. High levels of organisation, attention to detail and adaptability. Strong IT skills, including Microsoft Outlook, Word, PowerPoint and Teams. Experience within a regulated or financial services environment would be advantageous. How to Apply: If this sounds like the ideal role for you, please apply now. Alternatively, contact Niche Recruitment to find out more.
Jan 16, 2026
Contractor
Are you an experienced Executive Assistant or Personal Assistant with proven experience supporting C-suite executives? Are you confident managing complex diaries, inboxes and high-level stakeholder relationships? If you are available to start in January 2026 and are based in London near Paddington, we would love to hear from you. Join one of the UK s most established Wealth Management organisations on a contract expected to run for a minimum of 3 months, with the potential to extend. You ll be supporting three senior principals: the Group CEO, Chief of Staff, and Director of Strategy & Transformation. This is a fast-paced, high-profile role requiring discretion, precision, and resilience. This position is based in London near Paddington and offers an hourly rate of £25 plus holiday pay The role is Monday to Friday, 9AM-5PM, with occasional flexibility to work from home, though a strong in-office presence is expected. Key Responsibilities: Provide comprehensive executive support to three senior stakeholders within the CEO Office. Manage complex and highly changeable diaries, confidently prioritising competing demands. Proactively manage inboxes, including triage, drafting responses, flagging actions and follow-ups. Coordinate, prepare and circulate meeting agendas, papers and reports to a high standard and within tight deadlines. Ensure all attendees are fully briefed and prepared ahead of meetings. Attend meetings where required, taking accurate minutes and tracking actions. Coordinate Board and Committee papers and support the production of CEO and GEC reports. Arrange UK and international travel, including itineraries, agendas and accommodation. Prepare, reconcile and submit expense claims in line with company policies. Support event planning including town halls, off-sites and senior leadership meetings. Act as a professional first point of contact for visitors, managing in-person meeting logistics and IT requirements. Handle highly confidential information with professionalism and discretion. Skills & Experience: Extensive EA/PA experience supporting senior leaders, ideally at Executive Director or C-suite level. Proven experience working with sensitive and confidential information. Strong diary and inbox management skills, with the ability to prioritise effectively under pressure. Excellent written and verbal communication skills. Confidence working independently with minimal supervision. High levels of organisation, attention to detail and adaptability. Strong IT skills, including Microsoft Outlook, Word, PowerPoint and Teams. Experience within a regulated or financial services environment would be advantageous. How to Apply: If this sounds like the ideal role for you, please apply now. Alternatively, contact Niche Recruitment to find out more.
Project Engineer - Future Vacancies page is loaded Project Engineer - Future Vacancieslocations: Bristol Train Depottime type: Full timeposted on: Posted Todayjob requisition id: JR030407 Join the Arriva TrainCare Team as a Project Engineer! Organisation - Arriva TrainCare (ATC) Contract - Please note this is for a talent pool opportunities Working Hours - 37.5 hours per week Monday - Friday Starting Salary - £44,657.57 per annum increasing to £47,417.08 when gained full competencyAt Arriva TrainCare we provide high quality overhaul, maintenance and servicing of passenger rolling stock, locomotives, freight wagons and track plant. We operate throughout the UK from six strategic locations - Crewe, Bristol, Eastleigh, Cambridge, Tyne Yard and Scarborough.Arriva TrainCare is part of Arriva, you'll be part of a professional team with these core behaviours at heart; We care passionately We do the right thing We make the difference Benefits include 25 days annual leave plus standard UK bank holidays, pension, life and healthcare cover, Arriva UK Trains Travel Pass, Cycle to Work scheme and Arriva Village retailer discount scheme. The Role: Working at our Bristol, you will report into the Heavy Maintenance Manager you will be responsible for carrying out day to day tasks that cover the production, utilisation and governance of Project process deliverables. What You'll Do: Adherence to and delivery of all relevant tasks as detailed in ATC-1098 Heavy Maintenance Process Document and support with the continual improvement of the document processes, including but not limited to: Responsible for ensuring that the start/end of shift processes are carried out and supported as required. Creation of heavy maintenance block cards and work instructions Creation of the project work breakdown structure (WBS) and production plans. Responsible for ensuring the correct VMI's, VOI's and ATC work instructions and all relevant Project documentation are available for the production team and are being used to carry out HM workstream tasks. Work closely with the project teams performing the heavy maintenance, to ensure the timely resolution of material or obsolescence issues, including the creation and close out of technical queries with the customer. Responsible for the creation and delivery of toolbox talks/single point lessons that arise through the Project life-cycle. Responsible for leading the daily production meeting with the Team Leader and Material Planner, ensuring that the relevant trackers are updated. Supporting the Heavy Maintenance Manager in the delivery of assigned heavy maintenance contracts Full job description available on request What You Bring: City and Guilds/ BTEC certificate in Engineering Previous experience in a heavy maintenance project engineering role Good understanding of traction and rolling stock systems Previous experience, involvement and understanding of rail vehicle heavy maintenance activities is advantageous Full and valid driving licenceIf you're passionate about making a difference and supporting Arriva TrainCare, we want to hear from you! Let's build the future together! Due to the energising nature of our vacancies, application close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment. Shortlisting and interviewing will take place whilst the advert is open and will close once a successful candidate has been identified. At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success (blob:)0:00 / 3:05
Jan 16, 2026
Full time
Project Engineer - Future Vacancies page is loaded Project Engineer - Future Vacancieslocations: Bristol Train Depottime type: Full timeposted on: Posted Todayjob requisition id: JR030407 Join the Arriva TrainCare Team as a Project Engineer! Organisation - Arriva TrainCare (ATC) Contract - Please note this is for a talent pool opportunities Working Hours - 37.5 hours per week Monday - Friday Starting Salary - £44,657.57 per annum increasing to £47,417.08 when gained full competencyAt Arriva TrainCare we provide high quality overhaul, maintenance and servicing of passenger rolling stock, locomotives, freight wagons and track plant. We operate throughout the UK from six strategic locations - Crewe, Bristol, Eastleigh, Cambridge, Tyne Yard and Scarborough.Arriva TrainCare is part of Arriva, you'll be part of a professional team with these core behaviours at heart; We care passionately We do the right thing We make the difference Benefits include 25 days annual leave plus standard UK bank holidays, pension, life and healthcare cover, Arriva UK Trains Travel Pass, Cycle to Work scheme and Arriva Village retailer discount scheme. The Role: Working at our Bristol, you will report into the Heavy Maintenance Manager you will be responsible for carrying out day to day tasks that cover the production, utilisation and governance of Project process deliverables. What You'll Do: Adherence to and delivery of all relevant tasks as detailed in ATC-1098 Heavy Maintenance Process Document and support with the continual improvement of the document processes, including but not limited to: Responsible for ensuring that the start/end of shift processes are carried out and supported as required. Creation of heavy maintenance block cards and work instructions Creation of the project work breakdown structure (WBS) and production plans. Responsible for ensuring the correct VMI's, VOI's and ATC work instructions and all relevant Project documentation are available for the production team and are being used to carry out HM workstream tasks. Work closely with the project teams performing the heavy maintenance, to ensure the timely resolution of material or obsolescence issues, including the creation and close out of technical queries with the customer. Responsible for the creation and delivery of toolbox talks/single point lessons that arise through the Project life-cycle. Responsible for leading the daily production meeting with the Team Leader and Material Planner, ensuring that the relevant trackers are updated. Supporting the Heavy Maintenance Manager in the delivery of assigned heavy maintenance contracts Full job description available on request What You Bring: City and Guilds/ BTEC certificate in Engineering Previous experience in a heavy maintenance project engineering role Good understanding of traction and rolling stock systems Previous experience, involvement and understanding of rail vehicle heavy maintenance activities is advantageous Full and valid driving licenceIf you're passionate about making a difference and supporting Arriva TrainCare, we want to hear from you! Let's build the future together! Due to the energising nature of our vacancies, application close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment. Shortlisting and interviewing will take place whilst the advert is open and will close once a successful candidate has been identified. At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success (blob:)0:00 / 3:05
Engine by Starling At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for people who are will be excited by the potential for Engine's technology to transform banking in different markets around the world. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling We're looking for Backend Software Engineers to work on the Engine Platform and make our existing features work for banks all over the world as well as building new features from scratch that Starling hasn't released in the UK market. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear more from the team in some case studies, below, and our work with Women In Tech. Day in the Life of a Software Engineer Running a Backend Team > We are looking for engineers at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they can make to banking around the world. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Engine, to continue changing banking for good. As a Staff Engineer you will: Have the opportunity to lead multiple complex projects from inception through to run Be a Technical Leader, whether that be with a team to manage or without Take ownership of technical challenges critical to the success of the business Identify where existing tooling, applications, or processes can be enhanced and deliver innovative change Collaborate with clients, solution architects, product owners, and other engineers to help meet the client goals Obtain a wide and varied understanding of how banks operate around the world Shape the future capabilities of Engine, including our approach, tooling, automation and architecture. Lead by example in your contributions to the codebase, setting a high bar for others to aim for As an Engineer you will: Contribute to our award winning platform and internal tooling Build new features and products from scratch in a configurable way Share your knowledge with those around you, contributing to our learning culture Own your projects, working in small teams across the bank to collaboratively deliver Aim for greatness in everything you do, staying curious and inquisitive Be part of a scaling team and organisation as we change banking for good We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. We are very open about how we deliver software. For the most part we code in Java, but you need not be an expert when you join us! We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find elegant solutions to difficult technical problems, we'd love to hear from you. We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis. As a Staff Engineer you will bring the below experience or knowledge: Delivering change to critical systems in a distributed environment Be a highly proficient developer, maintaining a high standard for technical and coding excellence in the collective, through your own work Good understanding of DevOps practices Delivering complex outcomes across multiple domains and teams Working cross functionally with technologists from other specialties, and non technical stakeholders across the business Coaching and mentoring members of a team to upskill and develop them in their career Leading the technical delivery on large scale projects to successful completion The main part of our Backend Tech Stack is listed below, we don't ask that you have experience in all of this, but if you do, that's great! Java, which makes up the majority of our backend codebase AWS & GCP - we're cloud native Microservice based architecture Kubernetes (EKS) TeamCity for CI / CD (with multiple production releases per day) Terraform and Grafana Our Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with an Engineer - 45 minutes Take home technical test to be discussed in the next interview Technical interview with some Engineers - 1.5 hours Final interview with our CTO / deputy CTO - 45 minutes 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, MrMrs Smith and Peloton Generous family friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal data, its purposes for processing your personal data, and the rights you can exercise over our use of your personal data.
Jan 16, 2026
Full time
Engine by Starling At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for people who are will be excited by the potential for Engine's technology to transform banking in different markets around the world. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling We're looking for Backend Software Engineers to work on the Engine Platform and make our existing features work for banks all over the world as well as building new features from scratch that Starling hasn't released in the UK market. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear more from the team in some case studies, below, and our work with Women In Tech. Day in the Life of a Software Engineer Running a Backend Team > We are looking for engineers at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they can make to banking around the world. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Engine, to continue changing banking for good. As a Staff Engineer you will: Have the opportunity to lead multiple complex projects from inception through to run Be a Technical Leader, whether that be with a team to manage or without Take ownership of technical challenges critical to the success of the business Identify where existing tooling, applications, or processes can be enhanced and deliver innovative change Collaborate with clients, solution architects, product owners, and other engineers to help meet the client goals Obtain a wide and varied understanding of how banks operate around the world Shape the future capabilities of Engine, including our approach, tooling, automation and architecture. Lead by example in your contributions to the codebase, setting a high bar for others to aim for As an Engineer you will: Contribute to our award winning platform and internal tooling Build new features and products from scratch in a configurable way Share your knowledge with those around you, contributing to our learning culture Own your projects, working in small teams across the bank to collaboratively deliver Aim for greatness in everything you do, staying curious and inquisitive Be part of a scaling team and organisation as we change banking for good We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. We are very open about how we deliver software. For the most part we code in Java, but you need not be an expert when you join us! We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find elegant solutions to difficult technical problems, we'd love to hear from you. We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis. As a Staff Engineer you will bring the below experience or knowledge: Delivering change to critical systems in a distributed environment Be a highly proficient developer, maintaining a high standard for technical and coding excellence in the collective, through your own work Good understanding of DevOps practices Delivering complex outcomes across multiple domains and teams Working cross functionally with technologists from other specialties, and non technical stakeholders across the business Coaching and mentoring members of a team to upskill and develop them in their career Leading the technical delivery on large scale projects to successful completion The main part of our Backend Tech Stack is listed below, we don't ask that you have experience in all of this, but if you do, that's great! Java, which makes up the majority of our backend codebase AWS & GCP - we're cloud native Microservice based architecture Kubernetes (EKS) TeamCity for CI / CD (with multiple production releases per day) Terraform and Grafana Our Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with an Engineer - 45 minutes Take home technical test to be discussed in the next interview Technical interview with some Engineers - 1.5 hours Final interview with our CTO / deputy CTO - 45 minutes 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, MrMrs Smith and Peloton Generous family friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal data, its purposes for processing your personal data, and the rights you can exercise over our use of your personal data.
