Job Description
Senior Consultant - Business Design, EY Consulting
About EY Consulting - Business Transformation
Business Transformation is a multidisciplinary competency within EY's Consulting Business. Business Transformation brings together capabilities in transformation architecture, experience design, business design, and transformation execution to problem-solve, design and deliver large-scale, long-term transformation programs. We transform our clients' businesses, helping them create more value for the customers, members or citizens they serve.
About Business Design
Business Design is one of EY Consulting - Business Transformation's four competency areas. For us, Business Design is about bringing together design thinking (human-centricity and the use of experimentation and ideation) with business analysis tools to help clients address challenges across their business. Those challenges can relate to business and operating model, sales effectiveness, marketing, service offerings and operations.
We work across all sectors, including Life Sciences, Healthcare, TMT, Financial Services, Consumer Products, Government, Energy and more.
The opportunity
We're looking for people who are passionate about new ideas and have the creativity, tenacity and skills to help our clients bring them to life.
As a Senior Consultant you will be a key part of the end-to-end delivery team on client engagements. You will be expected to shape and own client deliverables and be responsible for day to day operational relationships that contribute to the success of the engagement. You will have the opportunity to manage junior resources and be a key contributor to the success of the workstreams that you are a part of.
You will not only be developing the recommendations that will ultimately be implemented by our clients, but you will also be a key contributor to the growth of EY's business, by helping develop new offers and thought leadership to take to market.
Your key responsibilities
What we look for
Skills and attributes
Experience
Knowledge
Ideally, you'll also have
What working at EY offers
We offer a competitive remuneration package where you'll be rewarded for your individual and team performance.
Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
Plus, we offer:
About EY
As a global leader in assurance, tax, transaction and consulting services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
If you can confidently demonstrate that you meet the above criteria, please contact us as soon as possible.
Join us in building a better working world.
Apply now.
Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters!
About EY Consulting - Business Transformation
Business Transformation is a multidisciplinary competency within EY's Consulting Business. Business Transformation brings together capabilities in transformation architecture, experience design, business design, and transformation execution to problem-solve, design and deliver large-scale, long-term transformation programs. We transform our clients' businesses, helping them create more value for the customers, members or citizens they serve.
About Business Design
Business Design is one of EY Consulting - Business Transformation's four competency areas. For us, Business Design is about bringing together design thinking (human-centricity and the use of experimentation and ideation) with business analysis tools to help clients address challenges across their business. Those challenges can relate to business and operating model, sales effectiveness, marketing, service offerings and operations.
We work across all sectors, including Life Sciences, Healthcare, TMT, Financial Services, Consumer Products, Government, Energy and more.
The opportunity
We're looking for people who are passionate about new ideas and have the creativity, tenacity and skills to help our clients bring them to life.
As a Senior Consultant you will be a key part of the end-to-end delivery team on client engagements. You will be expected to shape and own client deliverables and be responsible for day to day operational relationships that contribute to the success of the engagement. You will have the opportunity to manage junior resources and be a key contributor to the success of the workstreams that you are a part of.
You will not only be developing the recommendations that will ultimately be implemented by our clients, but you will also be a key contributor to the growth of EY's business, by helping develop new offers and thought leadership to take to market.
Your key responsibilities
- Take ownership for the successful completion of client deliverables and supporting engagement leadership in developing long-term client relationships (3 - 12 months+)
- Work collaboratively within multi-practice EY teams, delivering high quality results on projects by generating insight and solutions to our clients' problems
- Draw on your knowledge and experience to create innovative solutions, adapting methods and practices to consistently drive high-quality projects for our clients
- Be vocal within the market to promote our brand and showcase our capabilities so that we that we continue to grow the business
- Support the development of proposals and pitches to win new work
- Play an active role in developing the Business Design practice
What we look for
Skills and attributes
- Excellent written and verbal communication and facilitation skills, with an ability to present robust, evidence-based solutions to clients succinctly and creatively
- Excellent innovation, problem-solving and structured thinking skills, able to generate insight and committed to delivering high-quality solutions which exceed expectations
- An analytical and logical mindset, with an aptitude for identifying and articulating the reasoning behind your recommendations
- Ability to take accountability of deliverables and client relationships with minimal oversight from Engagement Management
- Curiosity to challenge existing ways of working in order to improve outcomes for clients
- Ability to manage upwards to support Engagement Management in setting client expectations and developing account strategies
- Ability to coach and lead more junior resources to achieve high performing teams
Experience
- A Bachelor's degree or equivalent professional qualification
- Some relevant exposure and experience within external or internal consulting, business design and / or strategy is preferred
- Working collaboratively within high performing teams to deliver measurable results that achieve client outcomes, from shaping deliverables through to client presentation and sign-off
- Defining strategy, undertaking business planning and visioning through to designing for implementation
- An appreciation of how change can drive busines value, with an ability to bridge strategic thinking with an operational edge
- Engaging with stakeholders across different levels of the organisation and building effective, long-lasting relationships
- Putting in place and adhering to the right project structure and governance to ensure client outcomes are achieved successfully
- Leveraging storytelling to create compelling products and deliverables
- Experience of designing and implementing customer experience and customer service improvement
Knowledge
- Knowledge of design thinking techniques and the ability to solve complex business problems with simple, industry-suitable solutions
- Robust knowledge and experience in delivering one or more Business Design offerings including:
- Customer and go-to-market strategy: customer segmentation, market assessment, proposition development, pricing strategy, channel and distribution strategy, customer analytics, customer engagement, branding
- Business model innovation: business model design, business case development, innovation strategy, innovation management, portfolio transformation and management
- Operating model: business capability and process, people & organisation, technology & data, governance & performance
Ideally, you'll also have
- Knowledge and experience of a particular sector, e.g. TMT, Financial Services, Life Sciences, Government, Energy etc.
- Experience of taking new products or services to market
- Further qualifications, Master's degree and/or MBA are desired, but not essential
What working at EY offers
We offer a competitive remuneration package where you'll be rewarded for your individual and team performance.
Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
Plus, we offer:
- Support, coaching and feedback from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that's right for you
About EY
As a global leader in assurance, tax, transaction and consulting services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
If you can confidently demonstrate that you meet the above criteria, please contact us as soon as possible.
Join us in building a better working world.
Apply now.
Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters!
About EY