Hybrid working with 2 days a week in Leeds. Clark James Insurance Recruitment are seeking a highly-motivated, persuasive professional with effective communication skills to join a successful Law Firm as a Litigation Handler. You will be responsible for proactively managing a portfolio of Litigated and non Litigated claimant RTA cases through to settlement. You will be the key link between Panel Lawyers and the business. Role and responsibilities Triage incoming cases for litigation, only instructing Lawyers on value added cases. Proactively managing a portfolio of litigated cases through to settlement. Operate with a progressive approach to take individual claims strategies and the business forward. Ensure indemnity spend is minimized by commercial decision making. Application of accurate reserves in line with company guidelines. Apply strategic knowledge weighed against commercial decision making to either instruct Lawyers, deal in house or attempt settlement. Manage a portfolio of litigated cases via virtual lawyer systems and prior to procedural junctures agreed by each business strategy. Prompt and thorough indemnity, liability, recoverability and fraud investigations on all matters Effective use of schedules to minimise hire duration and indemnity spend. You must have strong practical knowledge of the Civil Procedure Rules relating to RTA/Motor Insurance claims. Previous OIC and Fast Track RTA claims handling experience with Personal injury, within an insurance company or law firm environment is preferred. In return this company can offer exciting potential for your future career as well as the sweetener of a really solid salary and benefits package! Apply today if you have the relevant Legal and Insurance experience in the Motor area.
May 01, 2024
Full time
Hybrid working with 2 days a week in Leeds. Clark James Insurance Recruitment are seeking a highly-motivated, persuasive professional with effective communication skills to join a successful Law Firm as a Litigation Handler. You will be responsible for proactively managing a portfolio of Litigated and non Litigated claimant RTA cases through to settlement. You will be the key link between Panel Lawyers and the business. Role and responsibilities Triage incoming cases for litigation, only instructing Lawyers on value added cases. Proactively managing a portfolio of litigated cases through to settlement. Operate with a progressive approach to take individual claims strategies and the business forward. Ensure indemnity spend is minimized by commercial decision making. Application of accurate reserves in line with company guidelines. Apply strategic knowledge weighed against commercial decision making to either instruct Lawyers, deal in house or attempt settlement. Manage a portfolio of litigated cases via virtual lawyer systems and prior to procedural junctures agreed by each business strategy. Prompt and thorough indemnity, liability, recoverability and fraud investigations on all matters Effective use of schedules to minimise hire duration and indemnity spend. You must have strong practical knowledge of the Civil Procedure Rules relating to RTA/Motor Insurance claims. Previous OIC and Fast Track RTA claims handling experience with Personal injury, within an insurance company or law firm environment is preferred. In return this company can offer exciting potential for your future career as well as the sweetener of a really solid salary and benefits package! Apply today if you have the relevant Legal and Insurance experience in the Motor area.
Position: Commercial Insurance Broker Claims Handler Salary: £35,000 - £45,000 + Sales Bonus Structure Are you an experienced Commercial Insurance professional seeking a dynamic role with excellent growth opportunities? We have an exciting opportunity for a Commercial Insurance Broker Claims Handler to join our team click apply for full job details
May 01, 2024
Full time
Position: Commercial Insurance Broker Claims Handler Salary: £35,000 - £45,000 + Sales Bonus Structure Are you an experienced Commercial Insurance professional seeking a dynamic role with excellent growth opportunities? We have an exciting opportunity for a Commercial Insurance Broker Claims Handler to join our team click apply for full job details
Looking for a dynamic and ambitious Insurance Professional with a passion for not only treating their clients with the highest integrity, but also their team. Going through a period of development and we are seeking an experienced Commercial Account Handler to join the team based in the Central Cheshire area. This is a full time, permanent post with a competitive salary, dependent on experience, plus benefits to include Company Pension, Car Allowance, Group Critical Illness Cover and more. The successful candidate will be responsible for managing an existing book of commercial business alongside developing new client relationships. The main duties include, developing new business, overseeing the successful processing of client renewals, claims management and ensuring that all clients are successfully managed. Providing exceptional service to your customers is paramount. The successful candidate must have; Experience in dealing with Commercial Insurance business (any niche/market considered) Natural flair for business development through relationship building Knowledge of commercial products and insurance market Excellent customer service skills Proven track record of retention Passion for customer services and professionalism Maintaining up to date documents and Fact finds Excellent communication skills. The opportunity for further development exists. JBRP1_UKTJ
May 01, 2024
Full time
Looking for a dynamic and ambitious Insurance Professional with a passion for not only treating their clients with the highest integrity, but also their team. Going through a period of development and we are seeking an experienced Commercial Account Handler to join the team based in the Central Cheshire area. This is a full time, permanent post with a competitive salary, dependent on experience, plus benefits to include Company Pension, Car Allowance, Group Critical Illness Cover and more. The successful candidate will be responsible for managing an existing book of commercial business alongside developing new client relationships. The main duties include, developing new business, overseeing the successful processing of client renewals, claims management and ensuring that all clients are successfully managed. Providing exceptional service to your customers is paramount. The successful candidate must have; Experience in dealing with Commercial Insurance business (any niche/market considered) Natural flair for business development through relationship building Knowledge of commercial products and insurance market Excellent customer service skills Proven track record of retention Passion for customer services and professionalism Maintaining up to date documents and Fact finds Excellent communication skills. The opportunity for further development exists. JBRP1_UKTJ
Commercial Account Handler Birmingham Up to £44,000 Plus Excellent Benefits A highly successful and well-regarded general insurance and financial services organisation has a requirement for a Commercial Account Handler to join their Mid Corporate team in Bristol. They seek a driven and motivated professional with previous Commercial insurance experience to support the needs of a diverse group of clients with premiums ranging from £10k up to £500k. The Account Handler will provide support to the Account Executive with running of the client portfolio, including setting up all appropriate actions required for contract renewal. The Account Handler is the first point of contact for all external queries and issues and will require the skills and knowledge to meet the expectations of all parties. Key Responsibilities: Be the first point of contact for day-to-day enquiries from clients, providers and other internal and external sources. Ensure the smooth running of assigned portfolio on a day-to-day basis. Develop and maintain relationships with clients and insurers at all levels. Respond to queries from both clients and insurers in a pro-active manner. Manage the administration of schemes including invoicing, claims data, and communication materials. Prepare template client reports as requested by Account Executive. Periodically attend client meetings with the Account Executive. Maintain client records and data in line with systems and protocols. Key Skills/Experience Required: In order to be considered for the role of Commercial Account Handler, you must possess the following: Commercial Insurance knowledge/experience, gained either as an Account Handler or in an Underwriting role. Good communication, decision making and problem-solving skills. Excellent relationship building skills. The ability to work under pressure and assimilate large quantities of information quickly. Influencing and negotiation skills. Commercial awareness. An eagerness to progress with your ACII qualification would be supported, but is not essential. Salary/Benefits Information: Salary to £44,000 Excellent Pension, employer contribution up to 12% Private Healthcare 27 days holiday Hybrid working 2 days/week in the office Contact: David Harries Reference: DH/22975 Candidate care: By responding to this advert, you consent to Cavendish Maine processing the personal data included within this application. If your application is successful, we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies.If you do not want us to do this, please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine. JBRP1_UKTJ
May 01, 2024
Full time
Commercial Account Handler Birmingham Up to £44,000 Plus Excellent Benefits A highly successful and well-regarded general insurance and financial services organisation has a requirement for a Commercial Account Handler to join their Mid Corporate team in Bristol. They seek a driven and motivated professional with previous Commercial insurance experience to support the needs of a diverse group of clients with premiums ranging from £10k up to £500k. The Account Handler will provide support to the Account Executive with running of the client portfolio, including setting up all appropriate actions required for contract renewal. The Account Handler is the first point of contact for all external queries and issues and will require the skills and knowledge to meet the expectations of all parties. Key Responsibilities: Be the first point of contact for day-to-day enquiries from clients, providers and other internal and external sources. Ensure the smooth running of assigned portfolio on a day-to-day basis. Develop and maintain relationships with clients and insurers at all levels. Respond to queries from both clients and insurers in a pro-active manner. Manage the administration of schemes including invoicing, claims data, and communication materials. Prepare template client reports as requested by Account Executive. Periodically attend client meetings with the Account Executive. Maintain client records and data in line with systems and protocols. Key Skills/Experience Required: In order to be considered for the role of Commercial Account Handler, you must possess the following: Commercial Insurance knowledge/experience, gained either as an Account Handler or in an Underwriting role. Good communication, decision making and problem-solving skills. Excellent relationship building skills. The ability to work under pressure and assimilate large quantities of information quickly. Influencing and negotiation skills. Commercial awareness. An eagerness to progress with your ACII qualification would be supported, but is not essential. Salary/Benefits Information: Salary to £44,000 Excellent Pension, employer contribution up to 12% Private Healthcare 27 days holiday Hybrid working 2 days/week in the office Contact: David Harries Reference: DH/22975 Candidate care: By responding to this advert, you consent to Cavendish Maine processing the personal data included within this application. If your application is successful, we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies.If you do not want us to do this, please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine. JBRP1_UKTJ
Broker / Account Handler (Insurance) £25,000 - £30,000 + Training + Progression + Company Benefits Ashford, Kent Are you a Broker or Account Handler with brokerage experience within the agricultural industry or similar, looking to progress your career with a highly reputable, specialist company, which will provide ongoing training and development opportunities, and the potential for fast track career progression? This company offers personalized insurance advice and customer service to the agricultural and commercial sectors, prioritizing understanding each client's unique needs. Their team combines practical knowledge with extensive insurance expertise to deliver tailored solutions, always working in the client's best interest. This company are dedicated to providing customers with top-tier insurance advice, aiming to support the agricultural community primarily. Their team, comprising individuals with extensive insurance knowledge, ensures tailored solutions to meet clients' unique needs. By prioritizing client interests over those of insurance companies, the company stands out as a trusted partner in the industry. In this role, you would manage insurance policies on behalf of clients, ensuring they are accurately maintained and renewed in a timely manner. Additionally, they might negotiate with insurance companies to secure the best possible coverage and premiums for their clients. Furthermore, they could provide ongoing support and assistance to clients, such as helping them understand policy details, processing claims, and addressing any insurance-related inquiries or concerns. This role would suit a Broker / Accounts handler looking for a role where you will receive ongoing training and development opportunities and the potential for fast track career progression. THE ROLE: Manage insurance policies for clients, ensuring accuracy and timely renewal. Negotiate with insurance companies to obtain optimal coverage and premiums for clients. Provide ongoing support and assistance to clients, including policy clarification, claims processing, and addressing insurance-related inquiries or concerns. THE PERSON: Account Handler / Broker Brokerage Experience Agricultural experience (preferable) Account Handler, Account Broker, Insurance Broker, Insurance, Cirencester, Swindon, Hybrid, Agricultural, Agri, Farming, Insurance Reference Number: 12710 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. JBRP1_UKTJ
May 01, 2024
Full time
Broker / Account Handler (Insurance) £25,000 - £30,000 + Training + Progression + Company Benefits Ashford, Kent Are you a Broker or Account Handler with brokerage experience within the agricultural industry or similar, looking to progress your career with a highly reputable, specialist company, which will provide ongoing training and development opportunities, and the potential for fast track career progression? This company offers personalized insurance advice and customer service to the agricultural and commercial sectors, prioritizing understanding each client's unique needs. Their team combines practical knowledge with extensive insurance expertise to deliver tailored solutions, always working in the client's best interest. This company are dedicated to providing customers with top-tier insurance advice, aiming to support the agricultural community primarily. Their team, comprising individuals with extensive insurance knowledge, ensures tailored solutions to meet clients' unique needs. By prioritizing client interests over those of insurance companies, the company stands out as a trusted partner in the industry. In this role, you would manage insurance policies on behalf of clients, ensuring they are accurately maintained and renewed in a timely manner. Additionally, they might negotiate with insurance companies to secure the best possible coverage and premiums for their clients. Furthermore, they could provide ongoing support and assistance to clients, such as helping them understand policy details, processing claims, and addressing any insurance-related inquiries or concerns. This role would suit a Broker / Accounts handler looking for a role where you will receive ongoing training and development opportunities and the potential for fast track career progression. THE ROLE: Manage insurance policies for clients, ensuring accuracy and timely renewal. Negotiate with insurance companies to obtain optimal coverage and premiums for clients. Provide ongoing support and assistance to clients, including policy clarification, claims processing, and addressing insurance-related inquiries or concerns. THE PERSON: Account Handler / Broker Brokerage Experience Agricultural experience (preferable) Account Handler, Account Broker, Insurance Broker, Insurance, Cirencester, Swindon, Hybrid, Agricultural, Agri, Farming, Insurance Reference Number: 12710 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. JBRP1_UKTJ
Position: Commercial Insurance Broker Claims Handler Salary: £35,000 - £45,000 + Sales Bonus Structure Are you an experienced Commercial Insurance professional seeking a dynamic role with excellent growth opportunities? We have an exciting opportunity for a Commercial Insurance Broker Claims Handler to join our team. Responsibilities: Client Management: Handle client claims and inquiries, providing timely and effective assistance to ensure client satisfaction. Policy Management: Manage customer policies, including processing renewals and amendments, ensuring accuracy and compliance with regulations. Sales and New Business: Identify and pursue opportunities for new business, cross-selling, and up selling insurance products to existing and prospective clients. Claims Handling: Investigate and process insurance claims, liaising with clients, insurers, and third parties to facilitate claims resolution. 360 Role: This role involves end-to-end involvement in client interactions, from sales and policy management to claims handling and customer service. Requirements: Experience: Minimum of 5 years of experience in commercial insurance, with a strong understanding of insurance products, regulations, and claims processes. Certifications: Possession of Cert CII qualification is desirable but not essential. Sales Acumen: Proven track record in sales and business development within the insurance industry, with the ability to identify and capitalise on opportunities. Customer Focus: Excellent customer service skills, with a focus on delivering exceptional service and building long-term client relationships. Team Player: Ability to work collaboratively within a small team environment, supporting colleagues and contributing to the overall success of the business. Growth Mindset: Ambitious and proactive individual eager to contribute to the growth and expansion of the company, with a view to potential future leadership and mentoring opportunities. Benefits: Competitive salary range with a lucrative sales bonus structure. Opportunity to join a small but growing company with excellent prospects for career advancement. Chance to play a key role in the company's growth and expansion, with potential future leadership and mentoring opportunities. If you're ready to take the next step in your commercial insurance career and join a dynamic team, apply now! JBRP1_UKTJ
May 01, 2024
Full time
Position: Commercial Insurance Broker Claims Handler Salary: £35,000 - £45,000 + Sales Bonus Structure Are you an experienced Commercial Insurance professional seeking a dynamic role with excellent growth opportunities? We have an exciting opportunity for a Commercial Insurance Broker Claims Handler to join our team. Responsibilities: Client Management: Handle client claims and inquiries, providing timely and effective assistance to ensure client satisfaction. Policy Management: Manage customer policies, including processing renewals and amendments, ensuring accuracy and compliance with regulations. Sales and New Business: Identify and pursue opportunities for new business, cross-selling, and up selling insurance products to existing and prospective clients. Claims Handling: Investigate and process insurance claims, liaising with clients, insurers, and third parties to facilitate claims resolution. 360 Role: This role involves end-to-end involvement in client interactions, from sales and policy management to claims handling and customer service. Requirements: Experience: Minimum of 5 years of experience in commercial insurance, with a strong understanding of insurance products, regulations, and claims processes. Certifications: Possession of Cert CII qualification is desirable but not essential. Sales Acumen: Proven track record in sales and business development within the insurance industry, with the ability to identify and capitalise on opportunities. Customer Focus: Excellent customer service skills, with a focus on delivering exceptional service and building long-term client relationships. Team Player: Ability to work collaboratively within a small team environment, supporting colleagues and contributing to the overall success of the business. Growth Mindset: Ambitious and proactive individual eager to contribute to the growth and expansion of the company, with a view to potential future leadership and mentoring opportunities. Benefits: Competitive salary range with a lucrative sales bonus structure. Opportunity to join a small but growing company with excellent prospects for career advancement. Chance to play a key role in the company's growth and expansion, with potential future leadership and mentoring opportunities. If you're ready to take the next step in your commercial insurance career and join a dynamic team, apply now! JBRP1_UKTJ
Job Overview: We are seeking a motivated and detail-oriented individual to join our team as a Account Handler. As a Handler, you will be responsible for performing various duties to support our account executives and in-house claims division. Duties:- Processing policies- Arranging finance agreements- Chasing outstanding documentation when required- Carrying out mid-term adjustments- Confirming cover with relevant insurers- Issuing cover notes- Dealing with account enquiries and credit control matters highlighting any concerns to the finance department- Answering client's queries and any other ad-hoc duties deemed necessary such as assisting the claims team. -Assisting with insurance arrangements, renewal processes, and commercial insurance placement. Requirements:- Excellent communication skills, both verbal and written- Strong interpersonal skills to communicate with team members and clients- Keen attention to detail with solid organizational skills- Familiarity with insurance processes- Basic computer skills for data entry Advantageous:- 2 years experience in a similar role- CII qualified/working towards your CII- Motor insurance background Join our team as a Handler and contribute to our success in delivering exceptional service to our customers. We offer competitive pay, opportunities for career growth, and a supportive work environment. Apply now to become part of our dynamic team!
May 01, 2024
Full time
Job Overview: We are seeking a motivated and detail-oriented individual to join our team as a Account Handler. As a Handler, you will be responsible for performing various duties to support our account executives and in-house claims division. Duties:- Processing policies- Arranging finance agreements- Chasing outstanding documentation when required- Carrying out mid-term adjustments- Confirming cover with relevant insurers- Issuing cover notes- Dealing with account enquiries and credit control matters highlighting any concerns to the finance department- Answering client's queries and any other ad-hoc duties deemed necessary such as assisting the claims team. -Assisting with insurance arrangements, renewal processes, and commercial insurance placement. Requirements:- Excellent communication skills, both verbal and written- Strong interpersonal skills to communicate with team members and clients- Keen attention to detail with solid organizational skills- Familiarity with insurance processes- Basic computer skills for data entry Advantageous:- 2 years experience in a similar role- CII qualified/working towards your CII- Motor insurance background Join our team as a Handler and contribute to our success in delivering exceptional service to our customers. We offer competitive pay, opportunities for career growth, and a supportive work environment. Apply now to become part of our dynamic team!
Claims Handler (Third Party Administration) £22,500 - £24,000 (depending on experience) Hybrid (2 days office, 3 days home based) Monday Friday 37.5 hours per week between 8am 6pm Do you have experience working within commercial property or insurance claims? We are currently looking for people with experience, excellent communication, and interpersonal skills to join a Nationwide company with ex click apply for full job details
May 01, 2024
Full time
Claims Handler (Third Party Administration) £22,500 - £24,000 (depending on experience) Hybrid (2 days office, 3 days home based) Monday Friday 37.5 hours per week between 8am 6pm Do you have experience working within commercial property or insurance claims? We are currently looking for people with experience, excellent communication, and interpersonal skills to join a Nationwide company with ex click apply for full job details
About the Company: A highly successful and progressive national, composite general insurance and financial services organisation. An organisation who truly believe in providing an unrivalled level of service to all their clients. About the Role: Working as a Commercial Claims Handler, you will be required to provide an efficient service to commercial clients, ensuring that they receive a prompt and fair claims settlement which encourages them to remain as clients. You will predominantly deal with Fleet, property, EL, PL, and Contractor claims for Commercial and Corporate clients Specific Duties Will Include: Provide a proactive and responsive service to commercial clients, keeping them informed and updated. Produce accurate and timely documents for all aspects of the claims process. Negotiate with insurers on behalf of the client. Promptly escalate any issues that may prevent a claim being settled promptly or fairly, including any suspicion over the validity of a claim. Chase insurers and suppliers to expedite claims progress and settlement. Keep accurate claims records at all times. Build excellent working relationships with the clients Account Executives and the wider client team. Identify gaps, up selling and cross selling opportunities. Key Skills/Experience Required: To be considered for the Commercial Claims Handler opportunity, you will have the following experience: Previous commercial claims handling experience The ability to communicate effectively at all levels. Articulate and good attention to detail Strong PC literacy to include Word and Outlook. Cert CII qualification would be preferred. Salary: Up to £35,000 plus benefits Contact: David Harries Reference: DH/86538 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful, we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine. JBRP1_UKTJ
May 01, 2024
Full time
About the Company: A highly successful and progressive national, composite general insurance and financial services organisation. An organisation who truly believe in providing an unrivalled level of service to all their clients. About the Role: Working as a Commercial Claims Handler, you will be required to provide an efficient service to commercial clients, ensuring that they receive a prompt and fair claims settlement which encourages them to remain as clients. You will predominantly deal with Fleet, property, EL, PL, and Contractor claims for Commercial and Corporate clients Specific Duties Will Include: Provide a proactive and responsive service to commercial clients, keeping them informed and updated. Produce accurate and timely documents for all aspects of the claims process. Negotiate with insurers on behalf of the client. Promptly escalate any issues that may prevent a claim being settled promptly or fairly, including any suspicion over the validity of a claim. Chase insurers and suppliers to expedite claims progress and settlement. Keep accurate claims records at all times. Build excellent working relationships with the clients Account Executives and the wider client team. Identify gaps, up selling and cross selling opportunities. Key Skills/Experience Required: To be considered for the Commercial Claims Handler opportunity, you will have the following experience: Previous commercial claims handling experience The ability to communicate effectively at all levels. Articulate and good attention to detail Strong PC literacy to include Word and Outlook. Cert CII qualification would be preferred. Salary: Up to £35,000 plus benefits Contact: David Harries Reference: DH/86538 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful, we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine. JBRP1_UKTJ
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client's assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support. Howden, Corporate & Commercial are on the hunt for a Claims Handler to support their team to assist Claims Executives to provide clients with appropriate advice and a quality service to meet their individual insurance needs, whilst treating customers fairly and having regard to regulatory obligations and upholding a professional image. This role will see you taking a "hands on" approach to managing a portfolio of claims on an end-to-end basis. Please note this is a full-time, permanent opportunity. You will be based in our Bristol office and ideally be onsite for 2 days per week on average. Overview: Dealing with phone calls and post advising of claims. First Notice of Loss (FNOL) registration. FNOL management - ensuring all new claims are monitored and handled within our own service level agreement, including insurer's bespoke arrangements. Diary and report maintenance. Matching of all post/diary entries. Ensuring that the Claims Manager is fully aware of all issues or complaints. Ensuring that full compliance of our standards is maintained at all times. Adhere to Howden service standards and procedures, accepted good market practice, and the CII Code of Ethics, to ensure the best interest of the client at all times. Ensure compliance with the General Data Protection Regulations. Ensure all records and communications with clients are accurately recorded and filed in the correct manner. Knowledge: Working knowledge of all the main classes of General Insurance and the CII's Code of Ethics and GDPR. Must have a minimum of 2 years claims experience, ideally in motor, property, or liability. You must have previously worked for a brokerage to be successful for this role. Responsibility for own personal development and for keeping own knowledge up to date by the use of e-learning, in-house courses, and studying for professional qualifications in order to gain the required CPD points. Skills: Good level of technical insurance skills, to be assessed by regular in-house testing. Accuracy and attention to detail. Ability to process work quickly and efficiently. Ability to prioritise work and meet deadlines. Excellent client service skills. Good negotiation and broking skills. Excellent oral and written communication skills. Ability to identify and respond appropriately to an individual client's level of understanding. Qualifications: GCSE Maths and English (or equivalent). Cert CII (desirable for this role). Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
May 01, 2024
Full time
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client's assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support. Howden, Corporate & Commercial are on the hunt for a Claims Handler to support their team to assist Claims Executives to provide clients with appropriate advice and a quality service to meet their individual insurance needs, whilst treating customers fairly and having regard to regulatory obligations and upholding a professional image. This role will see you taking a "hands on" approach to managing a portfolio of claims on an end-to-end basis. Please note this is a full-time, permanent opportunity. You will be based in our Bristol office and ideally be onsite for 2 days per week on average. Overview: Dealing with phone calls and post advising of claims. First Notice of Loss (FNOL) registration. FNOL management - ensuring all new claims are monitored and handled within our own service level agreement, including insurer's bespoke arrangements. Diary and report maintenance. Matching of all post/diary entries. Ensuring that the Claims Manager is fully aware of all issues or complaints. Ensuring that full compliance of our standards is maintained at all times. Adhere to Howden service standards and procedures, accepted good market practice, and the CII Code of Ethics, to ensure the best interest of the client at all times. Ensure compliance with the General Data Protection Regulations. Ensure all records and communications with clients are accurately recorded and filed in the correct manner. Knowledge: Working knowledge of all the main classes of General Insurance and the CII's Code of Ethics and GDPR. Must have a minimum of 2 years claims experience, ideally in motor, property, or liability. You must have previously worked for a brokerage to be successful for this role. Responsibility for own personal development and for keeping own knowledge up to date by the use of e-learning, in-house courses, and studying for professional qualifications in order to gain the required CPD points. Skills: Good level of technical insurance skills, to be assessed by regular in-house testing. Accuracy and attention to detail. Ability to process work quickly and efficiently. Ability to prioritise work and meet deadlines. Excellent client service skills. Good negotiation and broking skills. Excellent oral and written communication skills. Ability to identify and respond appropriately to an individual client's level of understanding. Qualifications: GCSE Maths and English (or equivalent). Cert CII (desirable for this role). Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
Are you a Graduate looking for an exciting opportunity in an excellent Legal firm? Or are you an experienced Paralegal looking for a new exciting role? In this role you will get to work alongside Qualified Solicitors to assist with progression of matters, including discovery, analysis of quantum evidence, liaising with counsel and third party experts, trail preparation and legal research. This role will suit not only experienced paralegals but also graduates seeking to gain vital legal experience with the aim of progressing their legal career including attending ILPS. Work within an insurance defence litigation specialist area, assisting Qualified Solicitors with caseloads in order to pursue completion of files in line with client instruction to the commercial benefit of Keoghs Communicate, build and utilize relationships with colleagues, clients and third parties in a professional and knowledgeable manner; including all methods of communication: in person, over the phone and written Progressing discovery matters by drafting the appropriate pleadings and thoroughly reviewing all discoverable material; Carrying our legal research, reviewing evolving case law and procedural nuances of certain claims Assisting with investigation matters by taking both informal and formal statements from witnesses; Assisting with trial preparation with compiling trial bundles and helping both clients and witnesses prepare to testify at trial; Compiling an in-depth analysis of quantum evidence which includes preparing chronologies and identifying anomalies across various sources of evidence to include Hospital and GP notes but also medico-legal reports to assist the lead file handler with reserves calculations; Instructing Counsel and medico-legal experts by compiling briefs and letters of instruction; Daily task list management including prioritisation and managing deadlines; Work to and maintain Service Level Agreements; Work well within the team, act as a role model for Keoghs Values. Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Belfast Experience, Skills and Qualifications Essential Skills and Attributes: Law Degree; No previous experience is necessary Excellent listening, verbal and written communication Ability to prioritise work, keep to deadlines and work under pressure Ability to work to agreed targets and service level agreements Excellent research skills High level of analytical skills Excellent IT skills Required Soft Skills: Behaviours - displays a positive and professional attitude towards their work and colleagues in line with Keoghs Shared Behaviours Communication - ability to adapt communication style to ensure a mutual understanding is achieved both with customers and colleagues Planning & Organisation - ability to structure, manage and prioritise workload accordingly Adaptability - ability to adapt to different situations and tasks, whilst maintaining quality and service Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; We are connected We are Dynamic We are Innovative We succeed together
May 01, 2024
Full time
Are you a Graduate looking for an exciting opportunity in an excellent Legal firm? Or are you an experienced Paralegal looking for a new exciting role? In this role you will get to work alongside Qualified Solicitors to assist with progression of matters, including discovery, analysis of quantum evidence, liaising with counsel and third party experts, trail preparation and legal research. This role will suit not only experienced paralegals but also graduates seeking to gain vital legal experience with the aim of progressing their legal career including attending ILPS. Work within an insurance defence litigation specialist area, assisting Qualified Solicitors with caseloads in order to pursue completion of files in line with client instruction to the commercial benefit of Keoghs Communicate, build and utilize relationships with colleagues, clients and third parties in a professional and knowledgeable manner; including all methods of communication: in person, over the phone and written Progressing discovery matters by drafting the appropriate pleadings and thoroughly reviewing all discoverable material; Carrying our legal research, reviewing evolving case law and procedural nuances of certain claims Assisting with investigation matters by taking both informal and formal statements from witnesses; Assisting with trial preparation with compiling trial bundles and helping both clients and witnesses prepare to testify at trial; Compiling an in-depth analysis of quantum evidence which includes preparing chronologies and identifying anomalies across various sources of evidence to include Hospital and GP notes but also medico-legal reports to assist the lead file handler with reserves calculations; Instructing Counsel and medico-legal experts by compiling briefs and letters of instruction; Daily task list management including prioritisation and managing deadlines; Work to and maintain Service Level Agreements; Work well within the team, act as a role model for Keoghs Values. Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Belfast Experience, Skills and Qualifications Essential Skills and Attributes: Law Degree; No previous experience is necessary Excellent listening, verbal and written communication Ability to prioritise work, keep to deadlines and work under pressure Ability to work to agreed targets and service level agreements Excellent research skills High level of analytical skills Excellent IT skills Required Soft Skills: Behaviours - displays a positive and professional attitude towards their work and colleagues in line with Keoghs Shared Behaviours Communication - ability to adapt communication style to ensure a mutual understanding is achieved both with customers and colleagues Planning & Organisation - ability to structure, manage and prioritise workload accordingly Adaptability - ability to adapt to different situations and tasks, whilst maintaining quality and service Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; We are connected We are Dynamic We are Innovative We succeed together
Salary: £ DOE Benefits:25 days holiday, hybrid working, pension Auto Enrolment (employer 6%, employee 2%), optional cash plan and flexed holiday,Free parking, great social team environment Hours:Monday - Friday 8.30am - 5pm (1 hour lunch); Hybrid working 2 days in office 3 days at home (Office days are Weds and Thurs) Aspire Jobs are delighted to be working with this well-established Group of companies with their Head Office in Ringwood, who are now looking for an experienced Commercial Claims Handler to join their team. To be successful within this role, you must have commercial claimsinsurance experience. You will be a confident communicator who is able to work in a team environment. The Commercial Claims Advisor's role is to provide an in-house claims service to their clients throughout the company, offering guidance, support and assistance to ensure client claims are processed quickly and efficiently. The successful candidate will have previous claims experience from within commercial insurance. We are looking for somebody that has experience across a wide spectrum of insurance products, and the claims associated with them. As far as commercial insurance is concerned it would be dealing with material damage claims, business interruption, casualty (employers & public liability). And financial lines such as Directors & Officers and Professional Indemnity It is important that you can identify that the criteria for a 'circumstance' has been met, to guide theirclients through the process of making a claim. You will assist in gathering and providing the material required to the relevant insurer(s), and providing support to their clients as required. Once an insurer responds to the notification of a claim, they will be responsible for ensuring the correct outcome according to the terms of the policy is reached. They will need to be resilient, as this may require challenging an insurers view on the cover afforded by the policy if they believe it to be incorrect. They pride themselves on their high levels of customer service, and part of this Commercial Claims Handler role will be about maintaining and exceeding these in line with Co. policy. Job Description CLAIMS MANAGEMENT Dealing with enquiries by telephone, email and in person from clients, colleagues and insurers, and respond within one business day To work in line with established administration processes to ensure all documentation are accurately produced and distributed to clients Ensure even distribution of calls, post and web enquiries amongst the team on a daily basis Accurately document all instructions/conversations with clients on manual and IT based systems, with specific emphasis on the latter, ensuring client files are kept up to date Develop and maintain relationships with insurers, loss adjusters and other third parties in order to secure the most favourable outcome for the client To negotiate with insurers to provide the best solution for clients, given legal and regulatory requirements To navigate and effectively maintain manual and IT systems for processing and administrative purposes relating to clams. Ensure full details are recorded accurately at all times To maintain filing systems and ensure that processing is up-to-date at all times To ensure daily diary management To work closely within the claims team ensuring fluid workflows and processes are followed, including regularly updating the Claims procedures manual To report all suspicious claims, such as validity, to the Operations Manager. JBRP1_UKTJ
May 01, 2024
Full time
Salary: £ DOE Benefits:25 days holiday, hybrid working, pension Auto Enrolment (employer 6%, employee 2%), optional cash plan and flexed holiday,Free parking, great social team environment Hours:Monday - Friday 8.30am - 5pm (1 hour lunch); Hybrid working 2 days in office 3 days at home (Office days are Weds and Thurs) Aspire Jobs are delighted to be working with this well-established Group of companies with their Head Office in Ringwood, who are now looking for an experienced Commercial Claims Handler to join their team. To be successful within this role, you must have commercial claimsinsurance experience. You will be a confident communicator who is able to work in a team environment. The Commercial Claims Advisor's role is to provide an in-house claims service to their clients throughout the company, offering guidance, support and assistance to ensure client claims are processed quickly and efficiently. The successful candidate will have previous claims experience from within commercial insurance. We are looking for somebody that has experience across a wide spectrum of insurance products, and the claims associated with them. As far as commercial insurance is concerned it would be dealing with material damage claims, business interruption, casualty (employers & public liability). And financial lines such as Directors & Officers and Professional Indemnity It is important that you can identify that the criteria for a 'circumstance' has been met, to guide theirclients through the process of making a claim. You will assist in gathering and providing the material required to the relevant insurer(s), and providing support to their clients as required. Once an insurer responds to the notification of a claim, they will be responsible for ensuring the correct outcome according to the terms of the policy is reached. They will need to be resilient, as this may require challenging an insurers view on the cover afforded by the policy if they believe it to be incorrect. They pride themselves on their high levels of customer service, and part of this Commercial Claims Handler role will be about maintaining and exceeding these in line with Co. policy. Job Description CLAIMS MANAGEMENT Dealing with enquiries by telephone, email and in person from clients, colleagues and insurers, and respond within one business day To work in line with established administration processes to ensure all documentation are accurately produced and distributed to clients Ensure even distribution of calls, post and web enquiries amongst the team on a daily basis Accurately document all instructions/conversations with clients on manual and IT based systems, with specific emphasis on the latter, ensuring client files are kept up to date Develop and maintain relationships with insurers, loss adjusters and other third parties in order to secure the most favourable outcome for the client To negotiate with insurers to provide the best solution for clients, given legal and regulatory requirements To navigate and effectively maintain manual and IT systems for processing and administrative purposes relating to clams. Ensure full details are recorded accurately at all times To maintain filing systems and ensure that processing is up-to-date at all times To ensure daily diary management To work closely within the claims team ensuring fluid workflows and processes are followed, including regularly updating the Claims procedures manual To report all suspicious claims, such as validity, to the Operations Manager. JBRP1_UKTJ
Working Hours: Monday - Friday 9:00 - 17:30 Salary: £26500 Location: Bexhill Hybrid Welcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you. Job Details Managing a workload of hire/repair claims from notification through to settlement, including the provision of services and challenging the need for a vehicle where required Making correct and timely liability and indemnity decisions Minimising the financial exposure to incoming credit hire and repair claims through investigation and negotiation skills Protecting the company against credit hire claims by gathering evidence, utilising case law and other resources to achieve the best possible outcome in line with business strategy Servicing inbound calls from third parties, customers, garages, representative and other suppliers Meeting monthly targets and responsible for ensuring hire spend across the claims department is reduced Ownership of any complaints with a focus on providing a resolution on day one Skills we would love you to have Previous Credit Hire or technical experience essential Outstanding communication skills and attention to detail Strong customer focus Good commercial awareness Drive for self-development Strong decision making skills What we offer Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. Reward Salary - Attractive salary based on experience (pay reviews also completed each year) Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home. Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance. Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support. There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. JBRP1_UKTJ
Apr 30, 2024
Full time
Working Hours: Monday - Friday 9:00 - 17:30 Salary: £26500 Location: Bexhill Hybrid Welcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you. Job Details Managing a workload of hire/repair claims from notification through to settlement, including the provision of services and challenging the need for a vehicle where required Making correct and timely liability and indemnity decisions Minimising the financial exposure to incoming credit hire and repair claims through investigation and negotiation skills Protecting the company against credit hire claims by gathering evidence, utilising case law and other resources to achieve the best possible outcome in line with business strategy Servicing inbound calls from third parties, customers, garages, representative and other suppliers Meeting monthly targets and responsible for ensuring hire spend across the claims department is reduced Ownership of any complaints with a focus on providing a resolution on day one Skills we would love you to have Previous Credit Hire or technical experience essential Outstanding communication skills and attention to detail Strong customer focus Good commercial awareness Drive for self-development Strong decision making skills What we offer Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. Reward Salary - Attractive salary based on experience (pay reviews also completed each year) Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home. Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance. Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support. There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. JBRP1_UKTJ
Title: Commercial Account Handler - Complex CommercialLocation: Poole/NewburySalary: Negotiable plus benefits Overview: Alan & Thomas Insurance Brokers (part of Brown & Brown Europe) are an established Insurance Broker that consistently aim to deliver outstanding service to clients and an enjoyable working environment for our staff. Your position as Commercial Account Handler (Broking Support) is an important role in providing technical, customer relationship and administrative support to a nominated Account Executive (AE) and the wider Alan & Thomas Team. In this role you will be responsible for handling commercial & corporate sized risks for prestigious clients across a range of industries and their cross class commercial insurance needs. You will deal with existing business and new business broking opportunities whilst also having the opportunity to visit clients. The position will require servicing of client accounts within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation. Recent experience of working as an Account Handler is required and you will need to be able to demonstrate a good understanding of customer service, negotiation skills, broking and market awareness. This is a good long term opportunity that will suit an experienced Broker/Account Handler with good cross class commercial insurance knowledge and looking for the next step or to take on wider responsibilities. The day to day: Work with Account Executives in achievement of their New Business and Renewal targets through proactive administration and customer support of the AE. Proactively support AE's through management of their prospect pipeline, provide profiling support to AE on prospects through use of telephone, other media and by accessing information within the public domain. Be aware of current New Business appointments and undertake some pre visit fact finding on behalf of the AE. This will include research of Credit Safe, Google, website etc. and produce documentation in agreed format In advance of new business visit obtain quotations for possible up sales (e.g. Excess PL, D&O, Excess PI, Loss Recovery or Additional Services) Make client renewal appointments on behalf of the AE and accompany them on approximately 1 or 2 a month to enhance client relationship Prepare detailed Renewal Review reports on behalf of the AE and obtain current claims experience where needed Obtain quotations for agreed 'up sales' (e.g. Excess PL, D&O, Excess PI, Loss Recovery or Additional Services) and include in review document Broking New Business or Renewals to the market in agreement with AE strategy preparing a comprehensive and high quality business submission document. Deal with incoming enquiries from clients (both allocated and unallocated as required), insurers and other third parties in a professional and timely manner involving the relevant AE if necessary due to technical nature or relationship issue. Maintain an efficient diary system including age debtors lists, accounts queries, chasing documentation and renewal terms Liaise with insurers and other third parties regarding the administration of client's insurance needs. Provide high level administration and customer support to another colleague on occasions, as directed by the Commercial Administration Team leader What's on offer: Competitive salary package & benefits Joint Pension contribution scheme Salary Sacrifice options including dental and healthcare Discounts site for restaurants, cinema, retailers Cycle to work scheme Health & Wellbeing programme Casual dress code in office Performance related bonus Annual leave that rises with length of service Your Experience: Requirement of at least 2+ years commercial insurance experience either broking or underwriting Ability to handle new business enquiries, renewals and midterm adjustments of various insurance policies Excellent understanding of Commercial Insurance products and insurance options Acturis insurance broking software knowledge is an advantage Commitment to progress towards Cert CII Possession of a full driving licence
Apr 15, 2024
Full time
Title: Commercial Account Handler - Complex CommercialLocation: Poole/NewburySalary: Negotiable plus benefits Overview: Alan & Thomas Insurance Brokers (part of Brown & Brown Europe) are an established Insurance Broker that consistently aim to deliver outstanding service to clients and an enjoyable working environment for our staff. Your position as Commercial Account Handler (Broking Support) is an important role in providing technical, customer relationship and administrative support to a nominated Account Executive (AE) and the wider Alan & Thomas Team. In this role you will be responsible for handling commercial & corporate sized risks for prestigious clients across a range of industries and their cross class commercial insurance needs. You will deal with existing business and new business broking opportunities whilst also having the opportunity to visit clients. The position will require servicing of client accounts within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation. Recent experience of working as an Account Handler is required and you will need to be able to demonstrate a good understanding of customer service, negotiation skills, broking and market awareness. This is a good long term opportunity that will suit an experienced Broker/Account Handler with good cross class commercial insurance knowledge and looking for the next step or to take on wider responsibilities. The day to day: Work with Account Executives in achievement of their New Business and Renewal targets through proactive administration and customer support of the AE. Proactively support AE's through management of their prospect pipeline, provide profiling support to AE on prospects through use of telephone, other media and by accessing information within the public domain. Be aware of current New Business appointments and undertake some pre visit fact finding on behalf of the AE. This will include research of Credit Safe, Google, website etc. and produce documentation in agreed format In advance of new business visit obtain quotations for possible up sales (e.g. Excess PL, D&O, Excess PI, Loss Recovery or Additional Services) Make client renewal appointments on behalf of the AE and accompany them on approximately 1 or 2 a month to enhance client relationship Prepare detailed Renewal Review reports on behalf of the AE and obtain current claims experience where needed Obtain quotations for agreed 'up sales' (e.g. Excess PL, D&O, Excess PI, Loss Recovery or Additional Services) and include in review document Broking New Business or Renewals to the market in agreement with AE strategy preparing a comprehensive and high quality business submission document. Deal with incoming enquiries from clients (both allocated and unallocated as required), insurers and other third parties in a professional and timely manner involving the relevant AE if necessary due to technical nature or relationship issue. Maintain an efficient diary system including age debtors lists, accounts queries, chasing documentation and renewal terms Liaise with insurers and other third parties regarding the administration of client's insurance needs. Provide high level administration and customer support to another colleague on occasions, as directed by the Commercial Administration Team leader What's on offer: Competitive salary package & benefits Joint Pension contribution scheme Salary Sacrifice options including dental and healthcare Discounts site for restaurants, cinema, retailers Cycle to work scheme Health & Wellbeing programme Casual dress code in office Performance related bonus Annual leave that rises with length of service Your Experience: Requirement of at least 2+ years commercial insurance experience either broking or underwriting Ability to handle new business enquiries, renewals and midterm adjustments of various insurance policies Excellent understanding of Commercial Insurance products and insurance options Acturis insurance broking software knowledge is an advantage Commitment to progress towards Cert CII Possession of a full driving licence
Title: Senior Commercial Account Handler Location: Poole Salary: Negotiable + benefits Overview: Alan & Thomas Insurance Group (part of Brown & Brown Europe) are currently looking for an experienced Senior/Corporate Account Handler to join their professional and welcoming team based out of the Poole office. Alan & Thomas Insurance Group experience enables the provision of independent advice and specialist expertise in various trade sectors. The objective being to provide unbiased and informed choices, fantastic customer service and market buying power that delivers the right insurance protection. In this role you will be responsible for handling commercial & mid corporate sized risks for prestigious clients across a range of industries and their cross class commercial insurance needs. You will deal with predominantly existing clients and on occasion new business opportunities. The position will require servicing of client accounts within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation. Ideally you will have 5 years or more experience working as an Account Handler (commercial classes) and you will need to be able to demonstrate a good understanding of customer service, negotiation skills, broking and market awareness. This is a good long term opportunity that will suit an experienced Broker/Account Handler with good cross class commercial insurance knowledge that is looking for the next step or to take on wider responsibilities. The day to day: Broking/handling commercial insurances (new business, mid-term adjustment and renewals) to the market and preparing comprehensive high quality business submission documents. Work with Account Executives/Directors in the achievement of new business and renewal targets through proactive administration and customer support. Secure and arrange appropriate/competitive cover at renewal completing all relevant documentation/computer work and hand over to relevant Account Executive/Director (if allocated case). Take/action instructions relating to the provision of insurance cover from clients and Account Executives when appropriate. Support Account Executives/Directors through management of their prospect pipeline, provide profiling on prospects by use of telephone, other media and accessing information within the public domain. Prepare Renewal Review reports on behalf of the book or AE including current claims experience Obtain quotations for agreed 'up sales' (e.g. Excess PL, D&O, Excess PI, Loss Recovery or Additional Services) and include in the review document Deal with incoming enquiries from clients (both allocated and unallocated as required), insurers and other third parties in a professional and timely manner involving the relevant AE/Director if necessary due to technical nature or relationship issue. Maintain an efficient diary system including age debtors lists, accounts queries, chasing documentation and renewal terms Liaise with insurers and other third parties regarding the administration of client's insurance needs. What's on offer: Competitive/Negotiable salary package & additional benefits Joint Pension contribution scheme Annual leave that rises with length of service Your Experience: Requirement of at least 5+ years commercial insurance broking experience. Confident in handling quotation enquiries, renewals and midterm adjustments for various insurance policies Strong understanding of commercial insurance markets, products, wordings and options Acturis insurance broking software knowledge is an advantage
Apr 15, 2024
Full time
Title: Senior Commercial Account Handler Location: Poole Salary: Negotiable + benefits Overview: Alan & Thomas Insurance Group (part of Brown & Brown Europe) are currently looking for an experienced Senior/Corporate Account Handler to join their professional and welcoming team based out of the Poole office. Alan & Thomas Insurance Group experience enables the provision of independent advice and specialist expertise in various trade sectors. The objective being to provide unbiased and informed choices, fantastic customer service and market buying power that delivers the right insurance protection. In this role you will be responsible for handling commercial & mid corporate sized risks for prestigious clients across a range of industries and their cross class commercial insurance needs. You will deal with predominantly existing clients and on occasion new business opportunities. The position will require servicing of client accounts within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation. Ideally you will have 5 years or more experience working as an Account Handler (commercial classes) and you will need to be able to demonstrate a good understanding of customer service, negotiation skills, broking and market awareness. This is a good long term opportunity that will suit an experienced Broker/Account Handler with good cross class commercial insurance knowledge that is looking for the next step or to take on wider responsibilities. The day to day: Broking/handling commercial insurances (new business, mid-term adjustment and renewals) to the market and preparing comprehensive high quality business submission documents. Work with Account Executives/Directors in the achievement of new business and renewal targets through proactive administration and customer support. Secure and arrange appropriate/competitive cover at renewal completing all relevant documentation/computer work and hand over to relevant Account Executive/Director (if allocated case). Take/action instructions relating to the provision of insurance cover from clients and Account Executives when appropriate. Support Account Executives/Directors through management of their prospect pipeline, provide profiling on prospects by use of telephone, other media and accessing information within the public domain. Prepare Renewal Review reports on behalf of the book or AE including current claims experience Obtain quotations for agreed 'up sales' (e.g. Excess PL, D&O, Excess PI, Loss Recovery or Additional Services) and include in the review document Deal with incoming enquiries from clients (both allocated and unallocated as required), insurers and other third parties in a professional and timely manner involving the relevant AE/Director if necessary due to technical nature or relationship issue. Maintain an efficient diary system including age debtors lists, accounts queries, chasing documentation and renewal terms Liaise with insurers and other third parties regarding the administration of client's insurance needs. What's on offer: Competitive/Negotiable salary package & additional benefits Joint Pension contribution scheme Annual leave that rises with length of service Your Experience: Requirement of at least 5+ years commercial insurance broking experience. Confident in handling quotation enquiries, renewals and midterm adjustments for various insurance policies Strong understanding of commercial insurance markets, products, wordings and options Acturis insurance broking software knowledge is an advantage
Claims Handler Location: Llandudno (On-site) Package: £Negotiable + Benefits We're strengthening our Claims function within BIS to ensure we continue to provide outstanding service to our clients and colleagues. You'll be Responsible for the delivery of claims services, taking overall responsibility for the smooth running of client accounts by providing or introducing technical advice and service support on all claims related matters. The day to day: Main Point of contact for all general/strategic claims issues. To manage a Delegated Authority claims management system in relation to Professional Indemnity Insurance scheme. Generate additional revenue through claims value added service. Understand the clients' business and their claims management needs and look for innovative solutions to deliver those needs through the provision of ongoing client service. To understand the client's business and associated insurance risks and exposures. To carry out analysis and report on claims experience including executive summaries, 'what if' analysis and triangulation etc - leading presentations and delivery to clients. Lead and deliver the end to end ongoing client service, adhering to standardised policies, procedures and service standards. The Benefits: A Negotiable basic salary coupled with all the standard benefits (Pension, DIS, 25 days holiday + Bank Holidays) A culture based around ongoing staff development including funded qualifications The ability to be a core part of our Claims proposition and assist in the development of it further About you: You'll have a good understanding of the claims market with a wide range of Commercial Insurance Knowledge, including Liability, Motor, Property and Ideally Professions risks. Able to communicate and influence effectively at all levels up to and including director level. A skill set that includes high level Analytical, IT and Communication skills (Verbal, Written, Video) coupled with a client first mindset.
Apr 10, 2024
Full time
Claims Handler Location: Llandudno (On-site) Package: £Negotiable + Benefits We're strengthening our Claims function within BIS to ensure we continue to provide outstanding service to our clients and colleagues. You'll be Responsible for the delivery of claims services, taking overall responsibility for the smooth running of client accounts by providing or introducing technical advice and service support on all claims related matters. The day to day: Main Point of contact for all general/strategic claims issues. To manage a Delegated Authority claims management system in relation to Professional Indemnity Insurance scheme. Generate additional revenue through claims value added service. Understand the clients' business and their claims management needs and look for innovative solutions to deliver those needs through the provision of ongoing client service. To understand the client's business and associated insurance risks and exposures. To carry out analysis and report on claims experience including executive summaries, 'what if' analysis and triangulation etc - leading presentations and delivery to clients. Lead and deliver the end to end ongoing client service, adhering to standardised policies, procedures and service standards. The Benefits: A Negotiable basic salary coupled with all the standard benefits (Pension, DIS, 25 days holiday + Bank Holidays) A culture based around ongoing staff development including funded qualifications The ability to be a core part of our Claims proposition and assist in the development of it further About you: You'll have a good understanding of the claims market with a wide range of Commercial Insurance Knowledge, including Liability, Motor, Property and Ideally Professions risks. Able to communicate and influence effectively at all levels up to and including director level. A skill set that includes high level Analytical, IT and Communication skills (Verbal, Written, Video) coupled with a client first mindset.
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client's assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support. Howden, Corporate & Commercial are on the hunt for an Account Executive to support their team to develop strong relationships with new and existing clients. Provision of a high level of professional advice to clients. Win new business, cross selling, and pick up referral opportunities. You'll become a trusted advisor, asking the right questions, and continuously learning while on the job and sharing your knowledge with other colleagues in the office. Please note this is a full-time, permanent opportunity. You will be based in our Kidderminster office and ideally be onsite for 3 days per week on average. Overview: To develop and maintain the relationship with existing clients and to target new clients from the marketplace by the effective marketing of current prospects. Establish and manage with each client a renewal strategy in accordance with the division's procedures/aims to maximise renewal success. Responsibility to ensure that clients are correctly and adequately insured for all of their insurance exposures and that correct advice is given. To liaise with Account and Claims Handlers to complete all supporting documentation to maintain and achieve client service standards. To support the Division in the achievement of sales targets. To actively cross-sell products from other Divisions To maintain professional competence by complying at all times with the Training and Competence procedures of the firm. To actively seek feedback from clients and respond to feedback received. Knowledge: Must have a minimum of 5 years' experience in providing specialist advice in the insurance market. Must be qualified to a minimum of Dip CII. Skills: Excellent level of technical insurance skills, to be assessed by regular in-house testing. Excellent client service skills. Excellent negotiation and broking skills. Ability to persuade and influence others. Excellent oral and written communication skills. Ability to gather and analyse information from the client. Good understanding of Corporate Governance, financial awareness and how a business works. Qualifications: GCSE Maths and English (or equivalent). A-levels (desirable). Must be qualified to a minimum of Dip CII. Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
Apr 09, 2024
Full time
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client's assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support. Howden, Corporate & Commercial are on the hunt for an Account Executive to support their team to develop strong relationships with new and existing clients. Provision of a high level of professional advice to clients. Win new business, cross selling, and pick up referral opportunities. You'll become a trusted advisor, asking the right questions, and continuously learning while on the job and sharing your knowledge with other colleagues in the office. Please note this is a full-time, permanent opportunity. You will be based in our Kidderminster office and ideally be onsite for 3 days per week on average. Overview: To develop and maintain the relationship with existing clients and to target new clients from the marketplace by the effective marketing of current prospects. Establish and manage with each client a renewal strategy in accordance with the division's procedures/aims to maximise renewal success. Responsibility to ensure that clients are correctly and adequately insured for all of their insurance exposures and that correct advice is given. To liaise with Account and Claims Handlers to complete all supporting documentation to maintain and achieve client service standards. To support the Division in the achievement of sales targets. To actively cross-sell products from other Divisions To maintain professional competence by complying at all times with the Training and Competence procedures of the firm. To actively seek feedback from clients and respond to feedback received. Knowledge: Must have a minimum of 5 years' experience in providing specialist advice in the insurance market. Must be qualified to a minimum of Dip CII. Skills: Excellent level of technical insurance skills, to be assessed by regular in-house testing. Excellent client service skills. Excellent negotiation and broking skills. Ability to persuade and influence others. Excellent oral and written communication skills. Ability to gather and analyse information from the client. Good understanding of Corporate Governance, financial awareness and how a business works. Qualifications: GCSE Maths and English (or equivalent). A-levels (desirable). Must be qualified to a minimum of Dip CII. Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Are you ready to thrive in a fast-paced environment? We are searching for bright, personable, and self-motivated individuals who are passionate about taking their insurance career to the next level. By becoming part of our dedicated teams, you will be empowered to provide unparalleled customer service and offer clients optimal insurance solutions. We are currently recruiting Account Handlers and Claims Handlers with Commercial Insurance experience. With opportunities in Bristol, Exeter and Padstow with hybrid working arrangements to suit your lifestyle. If you're passionate about delivering exceptional service, building robust client relationships, and have a natural curiosity for business dynamics, we invite you to connect with us. What We Offer: A blend of office-based work within the South West and the flexibility of home-based working. A collaborative setting led by seasoned insurance leaders. The opportunity to significantly influence client outcomes. Ownership of portfolios, ensuring the utmost in service excellence. Evolving into trusted advisors through continuous learning. Making well-informed decisions and maintaining meticulous records. What You Need: Essential experience in Commercial Insurance. Proficiency in portfolio management. Mastery of claims handling from inception to resolution. Strong negotiation abilities and a passion for customer service. Familiarity with Acturis is highly desirable. CII Certification or willingness to work towards it. Why Choose Us? Howden Insurance Brokers Ltd is a leading provider of insurance broking, risk consulting, and employee benefits advice. Clients benefit from working with our specialist teams who have a deep understanding of their sectors and the challenges within them. Our expertise, insight and can-do attitude applies to clients all over the world, from SMEs, trade associations, national and global corporations and other insurance professionals. Our employee ownership model means that we're driven to achieve more, collaborating across borders and specialisms to deliver for our clients. is our ongoing commitment to embrace inclusivity, collaboration, and personal growth. Through these actions we can create a stronger, more vibrant, and equitable future for all. Howden Insurance Brokers Ltd is part of the Howden Broking Group, employing 15,000 people and handling $30bn of premium on behalf of clients. What We Offer You: Competitive salaries with regular pay reviews and a company bonus scheme. Minimum 25 days holiday with the option to purchase additional days. Health and well-being support through our 24/7 employee assistance program. Hybrid working arrangements to provide flexibility for work-life balance. Study support and career progression opportunities. Referral Reward Scheme , giving you the chance to be rewarded for successful placements. Commitment to diversity and inclusion , celebrating our LGBTQ+ community, race, and gender equality. Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. Please note that we are not currently seeking support from recruitment agencies.
Apr 08, 2024
Full time
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Are you ready to thrive in a fast-paced environment? We are searching for bright, personable, and self-motivated individuals who are passionate about taking their insurance career to the next level. By becoming part of our dedicated teams, you will be empowered to provide unparalleled customer service and offer clients optimal insurance solutions. We are currently recruiting Account Handlers and Claims Handlers with Commercial Insurance experience. With opportunities in Bristol, Exeter and Padstow with hybrid working arrangements to suit your lifestyle. If you're passionate about delivering exceptional service, building robust client relationships, and have a natural curiosity for business dynamics, we invite you to connect with us. What We Offer: A blend of office-based work within the South West and the flexibility of home-based working. A collaborative setting led by seasoned insurance leaders. The opportunity to significantly influence client outcomes. Ownership of portfolios, ensuring the utmost in service excellence. Evolving into trusted advisors through continuous learning. Making well-informed decisions and maintaining meticulous records. What You Need: Essential experience in Commercial Insurance. Proficiency in portfolio management. Mastery of claims handling from inception to resolution. Strong negotiation abilities and a passion for customer service. Familiarity with Acturis is highly desirable. CII Certification or willingness to work towards it. Why Choose Us? Howden Insurance Brokers Ltd is a leading provider of insurance broking, risk consulting, and employee benefits advice. Clients benefit from working with our specialist teams who have a deep understanding of their sectors and the challenges within them. Our expertise, insight and can-do attitude applies to clients all over the world, from SMEs, trade associations, national and global corporations and other insurance professionals. Our employee ownership model means that we're driven to achieve more, collaborating across borders and specialisms to deliver for our clients. is our ongoing commitment to embrace inclusivity, collaboration, and personal growth. Through these actions we can create a stronger, more vibrant, and equitable future for all. Howden Insurance Brokers Ltd is part of the Howden Broking Group, employing 15,000 people and handling $30bn of premium on behalf of clients. What We Offer You: Competitive salaries with regular pay reviews and a company bonus scheme. Minimum 25 days holiday with the option to purchase additional days. Health and well-being support through our 24/7 employee assistance program. Hybrid working arrangements to provide flexibility for work-life balance. Study support and career progression opportunities. Referral Reward Scheme , giving you the chance to be rewarded for successful placements. Commitment to diversity and inclusion , celebrating our LGBTQ+ community, race, and gender equality. Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. Please note that we are not currently seeking support from recruitment agencies.
The Role: Are you passionate about delivering an excellent service and want a new challenge? Do you have great attention to detail? Would you enjoy being part of a busy, supportive team which can provide great long term career opportunities? Is flexible work/life balance important to you? We now have an opportunity for a talented Claims Handler (Adjusting Executive) to join highly successful commercial click apply for full job details
Feb 01, 2024
Full time
The Role: Are you passionate about delivering an excellent service and want a new challenge? Do you have great attention to detail? Would you enjoy being part of a busy, supportive team which can provide great long term career opportunities? Is flexible work/life balance important to you? We now have an opportunity for a talented Claims Handler (Adjusting Executive) to join highly successful commercial click apply for full job details
The Role: We have a number of exciting opportunities for experienced Commercial Motor Claims Handlers to join our Claims Specialty Team based in Retford. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience within all classes of commercial claims will allow you to ensure professional and efficient management click apply for full job details
Feb 01, 2024
Full time
The Role: We have a number of exciting opportunities for experienced Commercial Motor Claims Handlers to join our Claims Specialty Team based in Retford. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience within all classes of commercial claims will allow you to ensure professional and efficient management click apply for full job details