Job Description
Company Description
Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools, and government offices. Mitie has over 49,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.
Values:
Delivering the exceptional, every day
• Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
• Our promise to our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
• Our culture - our core values and how we behave:
1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
3. We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.
4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
5. Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Behaviours:
• Knowledge of relevant procedures
• Level of customer Service
• Team Player
• Health and safety awareness and knowledge
• Communication
• Demonstrate commitment to the Mitie Values
The overall purpose of the role is to deliver training as required by the Security Officers, and other colleagues, based on the Sellafield site.
Reporting to the HRM & L&D Lead this role will support with the day-to-day delivery of training and other L&D activities.
Job Description
Main Duties:
- Design (where appropriate), delivery and evaluation of training relevant to and in line with the business requirements.
- Provide reporting and data of training activity.
- Ensure all security training meets regulatory and QA standards where required.
- Ensure all training is delivered in an engaging and professional manner.
- Ensure engagement and alignment with the Learning Hub.
- Keep up to date with current L&D and other relevant industry practices.
- Support the CGF L&D team and the wider Mitie L&D team to identify L&D needs and promote the learning being delivered and its impact.
- Be an ambassador for the Mitie security's vision and values and ensure they are embedded into all training interventions.
Qualifications
- Minimum Level 3 teaching qualification with the ability to gain, through training, a Level 4 teaching qualification.
- Current SIA qualifications.
- Current First Aid /Assessor qualification.
- H&S Level 3, or equivalent, or the ability to gain the qualification through training.
- Previous experience in the Security industry.
- Excellent communication, presentation, and facilitation skills.
- Experience in delivering both face-to-face and blended learning approaches.
- Self-motivated, confident, and credible.
- Resilient, adaptable, and flexible.
- Solution focussed with a good understanding of the wider business.
- Strong attention to detail and a creative approach to delivery.
- Excellent planning, diary management and time management skills.
- Ability to work well in a fast-paced team / environment.
- Strives for excellence and is passionate about own personal and professional development.
Health and Safety responsibilities
- Always follow Group and company policies and procedures.
- Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment.
- Use all work equipment and personal PPE properly and in accordance with training received.
- Report any issues or training needs to your Line manager and /or via your divisional incident reporting system.
Information Security
- Ensure compliance with Mitie's information security procedures in all activities.
- Proactively identify and report security risks to your manager.
- Report actual and suspected security incidents.
Note:
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.
For all internal applicants, please note Terms and Conditions are non-transferable.
Additional Information
All the great benefits you would expect to see from a company like Mitie including:
Up to 30 days annual leave
Pension
SIA licence renewal,
Access to a General Practitioner online for all staff
Life assurance policy
Extra holiday after 2yrs service.
Employee retail and leisure discounts.
Save as you earn schemes and other employee benefits.
Company shares schemes
